Mazars is an engine for rapid and consistent career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Audit Quality Support Team (AQST) delivers the foundations for audit quality in the form of methodology, policies, reviews, coaching support, procedures, templates, guidance, and training. AQST plays a vital role in supporting our audit practice. It forms part of the firm's system of quality management; is responsible for designing methodologies and tools that ensure compliance with auditing and ethical standards and other requirements applicable to audit and assurance engagements; and supports the audit service line in its delivery of engagements that comply with the firm's methodologies and related risk management policies and procedures. About the role Support AQST Senior Manager and AQST Director on the delivery of audit methodology projects for insurance sector, and the development of audit guidance, tools, templates, and training by preparing a first draft of the documents. Supporting AQST Senior Manager and AQST Director on in-flight reviews on a number of insurance clients in AQR scope. Preparing initial analysis and draft response to technical consultations from the insurance sector audit service line on the application of the firm's audit methodology. Preparing initial analysis and draft response to ad hoc queries from the insurance sector audit service line on methodology related matters. Support AQST Senior Manager and AQST Director on preparation and update master packs including insurance sector specific packs for the audit software. Building strong working relationships with insurance audit teams. Together with AQST Senior Manager and AQST Director assist the Audit Learning and Development Team in reviews of technical training content, adjusting general content to the insurance sector, delivery of technical audit trainings including insurance specific trainings. Assess and produce high quality work in line with the Firm's policy and processes, meeting relevant regulatory requirements. Work with the Audit Quality Support Team on ad hoc non-sector specific projects. Assist the Audit Quality Directors and the Head of Audit Quality in providing support and guidance to the insurance teams. What are we looking for? ACA / CA / ACCA (or equivalent) qualification. Insurance sector audit experience, including general insurance, life insurance, Lloyd's syndicates and Solvency II. Extensive working knowledge of external audits, in particular audits of listed/PIE/regulated entities. IFRS 17 knowledge and experience is highly desirable, but not essential. Strong practical and theoretical knowledge of UK auditing, ethical, and accounting standards, including IFRS and a good knowledge of UK company law and requirements. A passion for quality and helping audit teams to develop their knowledge and audit and assurance skills. Ability and willingness to challenge and influence more senior individuals and peers. Ability to work independently, manage multiple work commitments, and to meet targets and deadlines. Experience of identifying issues through sound analysis and application of commercial acumen. Experience of performing 'hot' or 'cold' audit file reviews is desirable, but not essential. Experience of developing new initiatives and methodologies is desirable, but not essential. Comfortable managing complex projects, and not afraid to roll up their sleeves to get things done. Behaviours consistent with Mazars values, a positive individual who can demonstrate they are truly a team player. About Mazars Mazars is a leading international professional services firm delivering exceptional quality in audit, accounting, tax, financial advisory, outsourcing and consulting. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential. Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here Our aim is to make the recruitment process as accessible and inclusive as possible - please contact us to discuss any changes you may require so we can work with you to support you throughout your application. Please click on the link here to apply
Mar 29, 2024
Full time
Mazars is an engine for rapid and consistent career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Audit Quality Support Team (AQST) delivers the foundations for audit quality in the form of methodology, policies, reviews, coaching support, procedures, templates, guidance, and training. AQST plays a vital role in supporting our audit practice. It forms part of the firm's system of quality management; is responsible for designing methodologies and tools that ensure compliance with auditing and ethical standards and other requirements applicable to audit and assurance engagements; and supports the audit service line in its delivery of engagements that comply with the firm's methodologies and related risk management policies and procedures. About the role Support AQST Senior Manager and AQST Director on the delivery of audit methodology projects for insurance sector, and the development of audit guidance, tools, templates, and training by preparing a first draft of the documents. Supporting AQST Senior Manager and AQST Director on in-flight reviews on a number of insurance clients in AQR scope. Preparing initial analysis and draft response to technical consultations from the insurance sector audit service line on the application of the firm's audit methodology. Preparing initial analysis and draft response to ad hoc queries from the insurance sector audit service line on methodology related matters. Support AQST Senior Manager and AQST Director on preparation and update master packs including insurance sector specific packs for the audit software. Building strong working relationships with insurance audit teams. Together with AQST Senior Manager and AQST Director assist the Audit Learning and Development Team in reviews of technical training content, adjusting general content to the insurance sector, delivery of technical audit trainings including insurance specific trainings. Assess and produce high quality work in line with the Firm's policy and processes, meeting relevant regulatory requirements. Work with the Audit Quality Support Team on ad hoc non-sector specific projects. Assist the Audit Quality Directors and the Head of Audit Quality in providing support and guidance to the insurance teams. What are we looking for? ACA / CA / ACCA (or equivalent) qualification. Insurance sector audit experience, including general insurance, life insurance, Lloyd's syndicates and Solvency II. Extensive working knowledge of external audits, in particular audits of listed/PIE/regulated entities. IFRS 17 knowledge and experience is highly desirable, but not essential. Strong practical and theoretical knowledge of UK auditing, ethical, and accounting standards, including IFRS and a good knowledge of UK company law and requirements. A passion for quality and helping audit teams to develop their knowledge and audit and assurance skills. Ability and willingness to challenge and influence more senior individuals and peers. Ability to work independently, manage multiple work commitments, and to meet targets and deadlines. Experience of identifying issues through sound analysis and application of commercial acumen. Experience of performing 'hot' or 'cold' audit file reviews is desirable, but not essential. Experience of developing new initiatives and methodologies is desirable, but not essential. Comfortable managing complex projects, and not afraid to roll up their sleeves to get things done. Behaviours consistent with Mazars values, a positive individual who can demonstrate they are truly a team player. About Mazars Mazars is a leading international professional services firm delivering exceptional quality in audit, accounting, tax, financial advisory, outsourcing and consulting. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential. Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here Our aim is to make the recruitment process as accessible and inclusive as possible - please contact us to discuss any changes you may require so we can work with you to support you throughout your application. Please click on the link here to apply
Consultant - HCM (HR & Payroll) RemoteJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: Experienced Payroll and HR specialist with a background in processing, managing and implementing Payroll and HR software solutions Knowledge of Payroll and HR processing life cycle Accounting and Payroll qualifications Experience in implementing ERP systems Knowledge of HMRC PAYE rules Meticulous and articulate in problem solving and finding solutions using 'Best practice' methods. Analytical and strategic in approach to delivering HCM Systems Proficient in numeracy, with an ability to review and understand Payroll and HR specific data. Good understanding of project management principles and delivering ERP systems Good data integration and manipulation skills Strong written-communication skills Experience in managing customer sensitive data. Understanding of UK GDPR rules Strong data reconciliation skills Day-to-day, you will: Provide consultancy and implement HCM Human Capital Management software systems - for Payroll, Human Resources, and Employee Self Service software. Deliver customer software walkthrough/presentations of end-to-end solutions for HCM modules Establish customer requirements for HCM module implementation using a defined project delivery methodology. Train end-users on HCM modules Maintain responsibility for Payroll/HR Data Collection, verification, validation, and data loading. Manage payroll/HR data reconciliation and Parallel Payroll Processing Implement payroll HCM system - setup and configure Manage stakeholders' expectations. Work with internal and external project managers Work diligently to deliver projects within budget and technical scope. Collaborate with peers and other functional teams to improve the HCM solutions. Deliver client sessions remotely and on customer sites. Manage project life cycle and milestones for project completionYour skills and experiences might also include: Knowledge of UK PAYE Payroll rules and regulations and an understanding of other tax authorities ROS Ireland would be advantageous. Understanding of fundamental Payroll principles Familiar with processing and maintaining medium to large payrolls Articulate with verbal and written communications and mathematical skills Good accounting knowledge and understanding of payroll transactions Proficient in double-entry bookkeeping and cost accounting CIPP qualification Chartered Institute Payroll Professionals (advantageous) Understanding of Pension rules and management for Pension Auto-enrolment. Adept at configuring rules for payroll pay types and working rule agreements. Understanding of RTI protocols - HMRC Real Time Information Experience in implementing Payroll and Human Resource software systems Experience managing/processing payrolls - full life cycle - Onboarding through to HMRC submissions. Strong problem-solving skills. Experience in comprehending software database table and field details Confident using Microsoft Excel, Power BI, and other business intelligence tools Proficient in off-system manual payroll calculations Ability to decipher syntax for coding pay type/item variables for advanced payroll calculation logic. Knowledge of Construction and House Building sector accountingWhat does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Mar 29, 2024
Full time
Consultant - HCM (HR & Payroll) RemoteJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: Experienced Payroll and HR specialist with a background in processing, managing and implementing Payroll and HR software solutions Knowledge of Payroll and HR processing life cycle Accounting and Payroll qualifications Experience in implementing ERP systems Knowledge of HMRC PAYE rules Meticulous and articulate in problem solving and finding solutions using 'Best practice' methods. Analytical and strategic in approach to delivering HCM Systems Proficient in numeracy, with an ability to review and understand Payroll and HR specific data. Good understanding of project management principles and delivering ERP systems Good data integration and manipulation skills Strong written-communication skills Experience in managing customer sensitive data. Understanding of UK GDPR rules Strong data reconciliation skills Day-to-day, you will: Provide consultancy and implement HCM Human Capital Management software systems - for Payroll, Human Resources, and Employee Self Service software. Deliver customer software walkthrough/presentations of end-to-end solutions for HCM modules Establish customer requirements for HCM module implementation using a defined project delivery methodology. Train end-users on HCM modules Maintain responsibility for Payroll/HR Data Collection, verification, validation, and data loading. Manage payroll/HR data reconciliation and Parallel Payroll Processing Implement payroll HCM system - setup and configure Manage stakeholders' expectations. Work with internal and external project managers Work diligently to deliver projects within budget and technical scope. Collaborate with peers and other functional teams to improve the HCM solutions. Deliver client sessions remotely and on customer sites. Manage project life cycle and milestones for project completionYour skills and experiences might also include: Knowledge of UK PAYE Payroll rules and regulations and an understanding of other tax authorities ROS Ireland would be advantageous. Understanding of fundamental Payroll principles Familiar with processing and maintaining medium to large payrolls Articulate with verbal and written communications and mathematical skills Good accounting knowledge and understanding of payroll transactions Proficient in double-entry bookkeeping and cost accounting CIPP qualification Chartered Institute Payroll Professionals (advantageous) Understanding of Pension rules and management for Pension Auto-enrolment. Adept at configuring rules for payroll pay types and working rule agreements. Understanding of RTI protocols - HMRC Real Time Information Experience in implementing Payroll and Human Resource software systems Experience managing/processing payrolls - full life cycle - Onboarding through to HMRC submissions. Strong problem-solving skills. Experience in comprehending software database table and field details Confident using Microsoft Excel, Power BI, and other business intelligence tools Proficient in off-system manual payroll calculations Ability to decipher syntax for coding pay type/item variables for advanced payroll calculation logic. Knowledge of Construction and House Building sector accountingWhat does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
A career without limits Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Release Manager Reporting directly to the Head of Solution Delivery, the release manager is accountable for the successful delivery of all IAG Cargo release and code management activities. Working with our internal and external development teams, this role will implement best practice methodologies to allow the adoption of agile and dev ops ways of working. You will collaborate with cross-functional support teams, ensuring that all release and software development activities have appropriate ownership, controls and are executed in line with group policies. In addition, this role will provide full oversight of all release activities across the portfolio, managing software development dependencies and improving time to market. People/Relationship Build, develop and maintain sustainable respectful stakeholder relationships. Inspire outcome-based decision making. Lead performance reviews with key stakeholder groups Governance Establish and manage appropriate change control processes for the management of code across IAG Cargo. Ensure full adherence to all governance, standards, and processes across the IAG Cargo organisation. Conduct internal functional technology satisfaction surveys and drive continual improvement across the team. Proactively contribute to continual improvement across IAG Cargo, specifically in relation to the Operating Model and ways of working What you'll do: Accountable for the definition and implementation of IAG Cargo's release management strategy ensuring it meets the needs of IAG Cargo. Responsible for developing processes and methodologies that enable IAG Cargo to move to true dev ops ways of working. Accountable for ensuring all software development have the required roles and adhering to agreed standards. Coach both internal and external leaders, development teams and scrum masters in change/release lifecycle practices and mindsets. Provide a single point of visibility and control for all IAG Cargo Releases to enable software and hardware deployment across IAG Cargo, ensuring seamless deployment in line with change management practices. Creation and maintenance of the release schedule of events for all IAG Cargo changes. Establish and communicate the calendars for release cycles, contents, and dependencies, ensuring alignment with wider IAG Tech Change including the management of change freezes. Working with business stakeholders, agree release windows for all change activity and actively work with development teams to reduce outage timescales aiming for near zero downtime where possible. Define and implement appropriate governance for managing and maintaining code across IAG Cargo technology path to live. Working with environment management, ensure required code versions are maintained within non-production environments in line with project and support requirements. Implement automation strategies to accelerate speed and quality of code deployments. Identify and help manage risks and dependencies. What you'll bring to IAG Cargo: Solid understanding of code management and release management methodologies. Well-practiced in agile and dev ops methodologies Strong ability to collaborate effectively with cross functional teams both internal and external within a matrix management environment. Excellent planning and prioritisation capabilities Ability to maintains a holistic big-picture view of roadmap and schedule management. Ability to prioritise across multiple teams, based on overall portfolio and business strategy. Strong ability to work under pressure in a changing environment. Strong risk management skills Displays confidence and resilience, plus an energy to deliver results. Strong written and verbal communication skills with ability to explain complex IT/technology solutions in a coherent manner. Effective stakeholder management (internal and external) and building positive working relationships. Confident working under own initiative, as well as part of a team. Your experience: Essential Experience: 5+ years in a senior business/client partnering/relationship role. Strong communication skills with ability to operate at all levels of the organisation. Experience collaborating with and presenting to Senior Leadership Team Desirable Experience: Experience working in the Logistics, Freight, Courier industry. Experience of major technology and business change programs Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Release Manager, please use the 'apply now' function.
Mar 29, 2024
Full time
A career without limits Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Release Manager Reporting directly to the Head of Solution Delivery, the release manager is accountable for the successful delivery of all IAG Cargo release and code management activities. Working with our internal and external development teams, this role will implement best practice methodologies to allow the adoption of agile and dev ops ways of working. You will collaborate with cross-functional support teams, ensuring that all release and software development activities have appropriate ownership, controls and are executed in line with group policies. In addition, this role will provide full oversight of all release activities across the portfolio, managing software development dependencies and improving time to market. People/Relationship Build, develop and maintain sustainable respectful stakeholder relationships. Inspire outcome-based decision making. Lead performance reviews with key stakeholder groups Governance Establish and manage appropriate change control processes for the management of code across IAG Cargo. Ensure full adherence to all governance, standards, and processes across the IAG Cargo organisation. Conduct internal functional technology satisfaction surveys and drive continual improvement across the team. Proactively contribute to continual improvement across IAG Cargo, specifically in relation to the Operating Model and ways of working What you'll do: Accountable for the definition and implementation of IAG Cargo's release management strategy ensuring it meets the needs of IAG Cargo. Responsible for developing processes and methodologies that enable IAG Cargo to move to true dev ops ways of working. Accountable for ensuring all software development have the required roles and adhering to agreed standards. Coach both internal and external leaders, development teams and scrum masters in change/release lifecycle practices and mindsets. Provide a single point of visibility and control for all IAG Cargo Releases to enable software and hardware deployment across IAG Cargo, ensuring seamless deployment in line with change management practices. Creation and maintenance of the release schedule of events for all IAG Cargo changes. Establish and communicate the calendars for release cycles, contents, and dependencies, ensuring alignment with wider IAG Tech Change including the management of change freezes. Working with business stakeholders, agree release windows for all change activity and actively work with development teams to reduce outage timescales aiming for near zero downtime where possible. Define and implement appropriate governance for managing and maintaining code across IAG Cargo technology path to live. Working with environment management, ensure required code versions are maintained within non-production environments in line with project and support requirements. Implement automation strategies to accelerate speed and quality of code deployments. Identify and help manage risks and dependencies. What you'll bring to IAG Cargo: Solid understanding of code management and release management methodologies. Well-practiced in agile and dev ops methodologies Strong ability to collaborate effectively with cross functional teams both internal and external within a matrix management environment. Excellent planning and prioritisation capabilities Ability to maintains a holistic big-picture view of roadmap and schedule management. Ability to prioritise across multiple teams, based on overall portfolio and business strategy. Strong ability to work under pressure in a changing environment. Strong risk management skills Displays confidence and resilience, plus an energy to deliver results. Strong written and verbal communication skills with ability to explain complex IT/technology solutions in a coherent manner. Effective stakeholder management (internal and external) and building positive working relationships. Confident working under own initiative, as well as part of a team. Your experience: Essential Experience: 5+ years in a senior business/client partnering/relationship role. Strong communication skills with ability to operate at all levels of the organisation. Experience collaborating with and presenting to Senior Leadership Team Desirable Experience: Experience working in the Logistics, Freight, Courier industry. Experience of major technology and business change programs Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Release Manager, please use the 'apply now' function.
Portfolio are proud to be exclusively representing our award-wining, HR Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. Our client is searching for a Head of Engagement and Retention to join their growing business and drive their customer and client experience performance. This is a busy role, so it would be beneficial if you have worked on multiple products at one time and are from a professional services/ shared services high volume background. You will work closely with senior leadership to improve the operational execution and client engagement and be confident in project managing large scale service transformation projects and report back to senior leadership teams on client journey and feedback. The Head of Engagement and Retention will be responsible for: Manage, monitor, and review the core metrics linked to client experience from on-boarding, service implementation, service follow up, ongoing client support, queries, client dissatisfaction and cancellation requests to ensure positive experience for all clients across the service offerings Identify non-usage and implementing effective processes to increase usage Liaise with our Sales and Service teams on any client issues and support in our online reputation. Review our client experience proposing and implementing enhancements to improve our digital engagement Monitor and review client dissatisfaction to improve and enhance the service in an efficient way. Support the management of the Client Experience working closely with the team leader Provide support and coaching on a daily basis Produce daily and weekly reports for Senior Directors To monitor and review the on-boarding process ensuring a positive experience for all new clients across our service offerings. To monitor and review all client experience interactions are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken To reduce client attrition and complaints levels, ensuring that all processes take into consideration the client experience and that it is the most efficient way of working To produce a weekly dashboard, highlighting SLA's adherence both with client experience and service delivery identifying any underlying operational or engagement challenges Utilising both automated and manual data to analyse and work with service managers/heads/directors to implement the necessary solutions to improve the client experience and reduce service issues or a lack of engagement in our services To be considered for this opportunity it is essential that you have the following: A passion for work with clients in a service driven industry Excellent communication skills A "can-do" attitude with the ability to support, drive and motivate your team to achieve their best potential and performance overall Strong organisation and time management skills Excellent people management skills Ability to work in a fast-paced environment with a solutions-based approach A dynamic and flexible approach, as well as the ability to work under pressure Excellent interpersonal skills Excellent technical knowledge and customer service skills Ability to provide constructive feedback where required Excellent service issue / complaint resolution skills Contribution to business growth and service improvements P(phone number removed)BGR2 INDMANS
Mar 29, 2024
Full time
Portfolio are proud to be exclusively representing our award-wining, HR Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. Our client is searching for a Head of Engagement and Retention to join their growing business and drive their customer and client experience performance. This is a busy role, so it would be beneficial if you have worked on multiple products at one time and are from a professional services/ shared services high volume background. You will work closely with senior leadership to improve the operational execution and client engagement and be confident in project managing large scale service transformation projects and report back to senior leadership teams on client journey and feedback. The Head of Engagement and Retention will be responsible for: Manage, monitor, and review the core metrics linked to client experience from on-boarding, service implementation, service follow up, ongoing client support, queries, client dissatisfaction and cancellation requests to ensure positive experience for all clients across the service offerings Identify non-usage and implementing effective processes to increase usage Liaise with our Sales and Service teams on any client issues and support in our online reputation. Review our client experience proposing and implementing enhancements to improve our digital engagement Monitor and review client dissatisfaction to improve and enhance the service in an efficient way. Support the management of the Client Experience working closely with the team leader Provide support and coaching on a daily basis Produce daily and weekly reports for Senior Directors To monitor and review the on-boarding process ensuring a positive experience for all new clients across our service offerings. To monitor and review all client experience interactions are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken To reduce client attrition and complaints levels, ensuring that all processes take into consideration the client experience and that it is the most efficient way of working To produce a weekly dashboard, highlighting SLA's adherence both with client experience and service delivery identifying any underlying operational or engagement challenges Utilising both automated and manual data to analyse and work with service managers/heads/directors to implement the necessary solutions to improve the client experience and reduce service issues or a lack of engagement in our services To be considered for this opportunity it is essential that you have the following: A passion for work with clients in a service driven industry Excellent communication skills A "can-do" attitude with the ability to support, drive and motivate your team to achieve their best potential and performance overall Strong organisation and time management skills Excellent people management skills Ability to work in a fast-paced environment with a solutions-based approach A dynamic and flexible approach, as well as the ability to work under pressure Excellent interpersonal skills Excellent technical knowledge and customer service skills Ability to provide constructive feedback where required Excellent service issue / complaint resolution skills Contribution to business growth and service improvements P(phone number removed)BGR2 INDMANS
Manufacturing To 60,000 plus Benefits Birmingham The Company Our client is a leading UK organisation making a real difference in the market, priding themselves on innovation, efficiency, and staying ahead of the curve in a rapidly evolving landscape. The Role We are seeking a highly skilled and experienced Technology Procurement Manager to leading on all aspects of technology procurement, ensuring they maintain a competitive edge through strategic sourcing, negotiation, and relationship management with vendors and suppliers. Key Responsibilities Develop and implement procurement strategies aligned with the company's goals and objectives Identify, evaluate, and select vendors and suppliers for technology products and services Negotiate contracts, pricing, and terms with vendors to achieve cost savings and favourable agreements Manage vendor relationships and performance, including regular performance reviews and contract renewals Collaborate with internal stakeholders, including IT, finance, and legal departments, to ensure alignment on procurement objectives and requirements Monitor market trends and technology advancements to inform procurement decisions and opportunities for innovation Oversee the procurement process from requisition to delivery, ensuring efficiency, accuracy, and compliance with company policies and regulations Analyse procurement data and metrics to identify areas for improvement and optimise procurement processes Qualifications Proven experience in technology procurement or strategic sourcing, preferably in a fast-paced and dynamic environment Strong negotiation skills and experience in contract management Excellent analytical and problem-solving abilities Ability to build and maintain effective relationships with vendors, suppliers, and internal stakeholders Familiarity with procurement software and systems Knowledge of relevant laws, regulations, and best practices in procurement and supply chain management Exceptional communication and interpersonal skills Strong organisational skills and attention to detail How to Apply If you would like to apply for this role, please attach your CV in Word format, with details of your current remuneration package, along with job reference (phone number removed).
Mar 29, 2024
Full time
Manufacturing To 60,000 plus Benefits Birmingham The Company Our client is a leading UK organisation making a real difference in the market, priding themselves on innovation, efficiency, and staying ahead of the curve in a rapidly evolving landscape. The Role We are seeking a highly skilled and experienced Technology Procurement Manager to leading on all aspects of technology procurement, ensuring they maintain a competitive edge through strategic sourcing, negotiation, and relationship management with vendors and suppliers. Key Responsibilities Develop and implement procurement strategies aligned with the company's goals and objectives Identify, evaluate, and select vendors and suppliers for technology products and services Negotiate contracts, pricing, and terms with vendors to achieve cost savings and favourable agreements Manage vendor relationships and performance, including regular performance reviews and contract renewals Collaborate with internal stakeholders, including IT, finance, and legal departments, to ensure alignment on procurement objectives and requirements Monitor market trends and technology advancements to inform procurement decisions and opportunities for innovation Oversee the procurement process from requisition to delivery, ensuring efficiency, accuracy, and compliance with company policies and regulations Analyse procurement data and metrics to identify areas for improvement and optimise procurement processes Qualifications Proven experience in technology procurement or strategic sourcing, preferably in a fast-paced and dynamic environment Strong negotiation skills and experience in contract management Excellent analytical and problem-solving abilities Ability to build and maintain effective relationships with vendors, suppliers, and internal stakeholders Familiarity with procurement software and systems Knowledge of relevant laws, regulations, and best practices in procurement and supply chain management Exceptional communication and interpersonal skills Strong organisational skills and attention to detail How to Apply If you would like to apply for this role, please attach your CV in Word format, with details of your current remuneration package, along with job reference (phone number removed).
This is a role for a sector specialist who has experience working as Business Intelligence or Data Management Lead in a fast-paced environment and for someone who is friendly, approachable and proactive in bringing new ideas to the table. Working within the IT department, the Head of Business Intelligence owns the reporting and analysis platform to design and deliver enterprise operational reporting, management information and analytics solutions. Capability Development: Develop a strategy to transition from manual desktop reporting to a unified business intelligence platform. Act as a Solution Architect for reporting and analytics, prioritizing activities aligned with business goals. Lead development teams, coordinate deliverables, and communicate progress. Establish a Data Governance Framework and ensure data quality and ownership. Own the Data Dictionary and standard reporting services, promoting understanding within the firm. Strategize self-service reporting and analysis, fostering business intelligence skills across functions. Provide training and documentation for effective technology usage. Business Intelligence Solution Delivery: Analyze reporting requirements and design solutions to meet objectives. Simplify, standardize, and optimize processes using BI and data tools. Identify data needs aligned with business priorities. Advise on data solution designs for performance and accuracy. Prototype, demonstrate, and document solutions. Refine delivery methods, automation, and QA processes. Manage external development teams and align delivery with cloud and change management processes. Oversee testing and contribute to solution architecture and frameworks. Performance & Quality: Update technical knowledge and skills regularly. Ensure development meets quality and timeliness standards, providing feedback and coaching. Manage time effectively between new solutions and support. Act as an IT ambassador, facilitating communication on software and service delivery and building cross-departmental relationships. Core Qualities and Skills: Proficient in leading business intelligence platforms/tools (e.g., Qliksense, PowerBI, Tableau). Expertise in business intelligence concepts, data visualization, and analytics. Skilled in data modeling for optimized reporting and analysis. Extensive experience in business analysis and process optimization. Comprehensive understanding of Azure platform and its services. Strong background in data engineering, including ETL, data cleaning, and warehousing. Hands-on experience with Azure data services like Azure SQL Database and Data Factory. Proficiency in SQL databases, particularly Azure SQL Database. Understanding of DevOps principles and CI/CD pipelines, with experience in related tools. Effective communication with technical and non-technical stakeholders. Strong problem-solving skills, with a focus on technical troubleshooting and long-term strategies. Experience in Technology and Data teams within financial sectors. Desired Qualities and Skills: Stakeholder relationship management, maintaining effective communication and understanding needs. Familiarity with big data technologies like Apache Spark and Hadoop. Understanding of broader cloud architecture principles and services from AWS or Google Cloud. Additional relevant certifications such as Azure Solutions Architect Expert or Tableau certification. Experience with project management methodologies like Agile, Scrum, or Kanban.
Mar 29, 2024
Full time
This is a role for a sector specialist who has experience working as Business Intelligence or Data Management Lead in a fast-paced environment and for someone who is friendly, approachable and proactive in bringing new ideas to the table. Working within the IT department, the Head of Business Intelligence owns the reporting and analysis platform to design and deliver enterprise operational reporting, management information and analytics solutions. Capability Development: Develop a strategy to transition from manual desktop reporting to a unified business intelligence platform. Act as a Solution Architect for reporting and analytics, prioritizing activities aligned with business goals. Lead development teams, coordinate deliverables, and communicate progress. Establish a Data Governance Framework and ensure data quality and ownership. Own the Data Dictionary and standard reporting services, promoting understanding within the firm. Strategize self-service reporting and analysis, fostering business intelligence skills across functions. Provide training and documentation for effective technology usage. Business Intelligence Solution Delivery: Analyze reporting requirements and design solutions to meet objectives. Simplify, standardize, and optimize processes using BI and data tools. Identify data needs aligned with business priorities. Advise on data solution designs for performance and accuracy. Prototype, demonstrate, and document solutions. Refine delivery methods, automation, and QA processes. Manage external development teams and align delivery with cloud and change management processes. Oversee testing and contribute to solution architecture and frameworks. Performance & Quality: Update technical knowledge and skills regularly. Ensure development meets quality and timeliness standards, providing feedback and coaching. Manage time effectively between new solutions and support. Act as an IT ambassador, facilitating communication on software and service delivery and building cross-departmental relationships. Core Qualities and Skills: Proficient in leading business intelligence platforms/tools (e.g., Qliksense, PowerBI, Tableau). Expertise in business intelligence concepts, data visualization, and analytics. Skilled in data modeling for optimized reporting and analysis. Extensive experience in business analysis and process optimization. Comprehensive understanding of Azure platform and its services. Strong background in data engineering, including ETL, data cleaning, and warehousing. Hands-on experience with Azure data services like Azure SQL Database and Data Factory. Proficiency in SQL databases, particularly Azure SQL Database. Understanding of DevOps principles and CI/CD pipelines, with experience in related tools. Effective communication with technical and non-technical stakeholders. Strong problem-solving skills, with a focus on technical troubleshooting and long-term strategies. Experience in Technology and Data teams within financial sectors. Desired Qualities and Skills: Stakeholder relationship management, maintaining effective communication and understanding needs. Familiarity with big data technologies like Apache Spark and Hadoop. Understanding of broader cloud architecture principles and services from AWS or Google Cloud. Additional relevant certifications such as Azure Solutions Architect Expert or Tableau certification. Experience with project management methodologies like Agile, Scrum, or Kanban.
Data Architect - SQL Azure/Databricks/Data Factory/Data Lake Are you ready to take your data architecture expertise to new heights? This is your chance to become an integral part of a pioneering construction leader that's shaping the future! With a rich history, my client is an acclaimed construction Powerhouse, renowned for iconic projects that transcend borders. They've crafted a Legacy of excellence, delivering over 1,000 projects with a combined value exceeding US$90 billion. Their commitment to surpassing expectations drives them to explore every avenue for growth, harnessing opportunities that benefit their teams, projects, communities, and industry. As a Data Architect, you will play a pivotal role in leading the design, development, and implementation of cutting-edge Azure data architectures aligned with business objectives. You will achieve this through working with and managing a dynamic team of data engineers who are responsible for building and maintaining Azure Data Factory and Databricks data pipelines and infrastructure. As the Data Architect you will also establish and enforce data governance policies and standards to ensure data accuracy and compliance on a global scale. With UK headquarters based in Central London, the Data Architect role is a permanent position with hybrid working, 3 days per week in the office. The basic salary on offer, depending on experience, is between up to £95,000 plus bonus and benefits. Skills & Experience Required for the Data Architect role: The ability to lead and manage a team, including setting goals, providing guidance, and developing team members. Strong programming skills in SQL and at least one of the major programming languages, preferably Python/PySpark. Proven experience working as a Data Architect leading SQL Azure data architecture initiatives. Strong expertise in Azure data technologies such as data lake, data warehousing, data factory and Databricks. Extensive knowledge of Datamodelling, database design, and data integration best practices. Previous experience with Business Intelligence and analytics tools, including Power BI. Ability to analyze complex problems and communicate technical concepts effectively. Delivery-focused mindset with excellent communication skills. Ready to Elevate Your Career? If you're excited by the prospect of joining a forward-thinking construction giant as a Data Architect on a global scale, this is your chance. Take the lead in shaping the data landscape, driving innovation, and delivering excellence. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data Analytics & Business Intelligence, Software, Cloud and Senior Technology Appointments. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
Mar 28, 2024
Full time
Data Architect - SQL Azure/Databricks/Data Factory/Data Lake Are you ready to take your data architecture expertise to new heights? This is your chance to become an integral part of a pioneering construction leader that's shaping the future! With a rich history, my client is an acclaimed construction Powerhouse, renowned for iconic projects that transcend borders. They've crafted a Legacy of excellence, delivering over 1,000 projects with a combined value exceeding US$90 billion. Their commitment to surpassing expectations drives them to explore every avenue for growth, harnessing opportunities that benefit their teams, projects, communities, and industry. As a Data Architect, you will play a pivotal role in leading the design, development, and implementation of cutting-edge Azure data architectures aligned with business objectives. You will achieve this through working with and managing a dynamic team of data engineers who are responsible for building and maintaining Azure Data Factory and Databricks data pipelines and infrastructure. As the Data Architect you will also establish and enforce data governance policies and standards to ensure data accuracy and compliance on a global scale. With UK headquarters based in Central London, the Data Architect role is a permanent position with hybrid working, 3 days per week in the office. The basic salary on offer, depending on experience, is between up to £95,000 plus bonus and benefits. Skills & Experience Required for the Data Architect role: The ability to lead and manage a team, including setting goals, providing guidance, and developing team members. Strong programming skills in SQL and at least one of the major programming languages, preferably Python/PySpark. Proven experience working as a Data Architect leading SQL Azure data architecture initiatives. Strong expertise in Azure data technologies such as data lake, data warehousing, data factory and Databricks. Extensive knowledge of Datamodelling, database design, and data integration best practices. Previous experience with Business Intelligence and analytics tools, including Power BI. Ability to analyze complex problems and communicate technical concepts effectively. Delivery-focused mindset with excellent communication skills. Ready to Elevate Your Career? If you're excited by the prospect of joining a forward-thinking construction giant as a Data Architect on a global scale, this is your chance. Take the lead in shaping the data landscape, driving innovation, and delivering excellence. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data Analytics & Business Intelligence, Software, Cloud and Senior Technology Appointments. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
Job Description Do you want to be a part of fully digital shopper's experience at the LEGO Group? Bring your energy and a willingness to learn into the digital retail experience journey and help us deliver outstanding environments. Core Responsibilities We are looking for an experienced Senior Software Engineer to join our London digital office. Our teams are encouraged to work 3 days per week in the office as a part of best of both worlds in an established team passionate about building the future of You will act as a member on a team 5 7 other specialists: Build the simplest possible thing that will continually deliver working software to shoppers around the world Aggressively test and refactor our codebase Participate in user interviews, prototyping, and code spikes Prioritise features, bugs, and chores alongside our product and design teams Play your part in our team succeeding Marketing & Channels Technology team in the LEGO Group, specifically the Retail Experience area is fast growing, and includes a number of dedicated product teams who safeguard the delivery of excellent web experiences for kids and shoppers and fans. Thedepartment, our mission is to engage shoppers with fully digital experiences, and to help connect our physical and digital experiences and shoppers move from in-store to online. Our responsibilities are largely what you see on with teams covering product display pages, search functionality, campaigns, analytics, wishlists, the mosaic maker online, and many supporting systems and services. As such, we are an integral part of the company's strategy to leverage digitalization. You will work on experiences that will reach millions of shoppers worldwide, and you will join a highly-skilled international team that values individual talents and team spirit, where playing and having fun is an integral part of working. Do you have what it takes? Significant experience with web technologies Track record of building well-structured, easily maintained, well-documented, and accessible code Test Driven Development experience Appreciation and ability to cultivate highly collaborative environment Defaults to inclusive behaviours Hard-working and self-motivated Strikes a balance between perfection and frequent shipping Nice to have experience with: Javascript & NodeJS Accessibility Performance and related testing Knowledge of lean product development Pushing CI/CD, small batches sizes What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Mar 28, 2024
Full time
Job Description Do you want to be a part of fully digital shopper's experience at the LEGO Group? Bring your energy and a willingness to learn into the digital retail experience journey and help us deliver outstanding environments. Core Responsibilities We are looking for an experienced Senior Software Engineer to join our London digital office. Our teams are encouraged to work 3 days per week in the office as a part of best of both worlds in an established team passionate about building the future of You will act as a member on a team 5 7 other specialists: Build the simplest possible thing that will continually deliver working software to shoppers around the world Aggressively test and refactor our codebase Participate in user interviews, prototyping, and code spikes Prioritise features, bugs, and chores alongside our product and design teams Play your part in our team succeeding Marketing & Channels Technology team in the LEGO Group, specifically the Retail Experience area is fast growing, and includes a number of dedicated product teams who safeguard the delivery of excellent web experiences for kids and shoppers and fans. Thedepartment, our mission is to engage shoppers with fully digital experiences, and to help connect our physical and digital experiences and shoppers move from in-store to online. Our responsibilities are largely what you see on with teams covering product display pages, search functionality, campaigns, analytics, wishlists, the mosaic maker online, and many supporting systems and services. As such, we are an integral part of the company's strategy to leverage digitalization. You will work on experiences that will reach millions of shoppers worldwide, and you will join a highly-skilled international team that values individual talents and team spirit, where playing and having fun is an integral part of working. Do you have what it takes? Significant experience with web technologies Track record of building well-structured, easily maintained, well-documented, and accessible code Test Driven Development experience Appreciation and ability to cultivate highly collaborative environment Defaults to inclusive behaviours Hard-working and self-motivated Strikes a balance between perfection and frequent shipping Nice to have experience with: Javascript & NodeJS Accessibility Performance and related testing Knowledge of lean product development Pushing CI/CD, small batches sizes What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.
Mar 28, 2024
Full time
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
IT Operations Coordinator £30k - £40k Hybrid working - 3 days in the Southampton office per week. We are seeking a IT Operations Coordinator to join our clients' growing team in Southampton. This is an opportunity to become part of a dynamic organisation known for its vibrant culture and commitment to employee development. Collaborating closely with the Head of Operations and other key teams, you will play a pivotal role in supporting various projects within the company. The ideal candidate will possess experience in project coordination and operations with additional proficiency in CRM implementation, data protection, or testing being advantageous. Key Responsibilities: Providing comprehensive support to the Head of Operations Coordinating and supporting a diverse portfolio of projects Managing document processing and facilitating change management Ensuring smooth delivery and service for both internal and external stakeholders Upholding compliance processes within the company Conducting basic product and software testing as needed Required Skills and Experience: Previous experience in project coordination or a related field Exceptional communication skills with the ability to engage stakeholders at all levels Demonstrated ability to collaborate effectively with both sales and technical teams Capacity to adapt to changing priorities and deadlines Strong organisational skills with a commitment to meeting set objectives and timelines Advanced proficiency in MS Excel and MS Office suite Desirables: Basic software testing Experience of supporting with CRM implementations or similar Experience across Data/Compliance/Governance Please note, applicants must live locally to Southampton as the role is hybrid working - 3 days per week in the office. Please apply direct to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
IT Operations Coordinator £30k - £40k Hybrid working - 3 days in the Southampton office per week. We are seeking a IT Operations Coordinator to join our clients' growing team in Southampton. This is an opportunity to become part of a dynamic organisation known for its vibrant culture and commitment to employee development. Collaborating closely with the Head of Operations and other key teams, you will play a pivotal role in supporting various projects within the company. The ideal candidate will possess experience in project coordination and operations with additional proficiency in CRM implementation, data protection, or testing being advantageous. Key Responsibilities: Providing comprehensive support to the Head of Operations Coordinating and supporting a diverse portfolio of projects Managing document processing and facilitating change management Ensuring smooth delivery and service for both internal and external stakeholders Upholding compliance processes within the company Conducting basic product and software testing as needed Required Skills and Experience: Previous experience in project coordination or a related field Exceptional communication skills with the ability to engage stakeholders at all levels Demonstrated ability to collaborate effectively with both sales and technical teams Capacity to adapt to changing priorities and deadlines Strong organisational skills with a commitment to meeting set objectives and timelines Advanced proficiency in MS Excel and MS Office suite Desirables: Basic software testing Experience of supporting with CRM implementations or similar Experience across Data/Compliance/Governance Please note, applicants must live locally to Southampton as the role is hybrid working - 3 days per week in the office. Please apply direct to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
End Date Friday 05 April 2024 Salary Range £80,206 - £94,360 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE:Senior Technical Delivery Manager LOCATIONS: Edinburgh HOURS:Full time WORKING PATTERN:Our work style is hybrid,which involves spending at least two days per week, or 40% of our time, at ourEdinburghlocation. We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. Job Description About this opportunity: We are looking for a Senior Technical Delivery Manager who will lead the delivery of the integration of Homes & Protection platforms. Come join us, where we help our customers plan for the unexpected events in life. Our life and critical illness products help thousands of people every year. Help us build on our brand new strategic architecture to help even more. We are a talented and welcoming team - come make us even better. As Senior Technical Delivery Manager you will be accountable for the successful end-to-end delivery of new products, microservices, and frontends on the Homes & Protection integration, and both their internal and external technical interdependencies: Working with our internal teams, partners, and the rest of our business to co-ordinate change delivery on the platform - managing releases and ensuring that the release process with our partners is seamless. Align with the Engineering Leads and Technical Delivery Managers of your lab to ensure the quality of the platform is to standard through delivery of automated acceptance testing services while continuously improving platform maturity. Manage internal technical dependencies between the two Protection labs, and interlock dependencies with external parties (other teams across the Lloyds Banking Group or external). There is also a significant opportunity here to improve our automation capability, specifically on Quality Engineering, DevOps and Release Management. Ensuring that the lab is operationally managed and meets the technology standards we require, including SLA monitoring, risk management, and controls. In coordination with the Head of Technical Delivery, drive improvements in ways of working within your labs to promote agility and continually improve how we jointly run and deliver change across the platform. What you ll need Proven track record in engaging & developing strong relationships with 3rd parties at all levels of the hierarchy Large scale change delivery expertise with skills that include planning, resourcing, budgeting, risk & issue management Extensive knowledge and experience of the Software Delivery Life Cycle with a desire to improve flow and increase pace through continual learning and incremental improvements Strong and demonstrable experience of managing technical service and security Well versed in technical architecture principles and deep experience of systems architecture and integration (including with third parties) and skilled at ensuring we Evergreen modern technology Skilled at data driven decision making in order to explain the why to a number of audiences Detailed knowledge of software design, build and release management Skilled and effective at building capability at an individual and team level. Managing reskilling, upskilling and planning future demand/ recruitment/ early careers usage in a way that makes best use of available budgets and balances the future need with the immediate need. Significant experience of leading and empowering teams using agile development methods and tooling. Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team. Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value, using sophisticated problem solving to push the solutions and remove the blockers. Experienced collaborator. Confirmed ability to influence multiple internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story - using these skills to anticipate challenge to resolve complex issues and conflicting requirements. Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology. Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the why . Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people?Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 28, 2024
Full time
End Date Friday 05 April 2024 Salary Range £80,206 - £94,360 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE:Senior Technical Delivery Manager LOCATIONS: Edinburgh HOURS:Full time WORKING PATTERN:Our work style is hybrid,which involves spending at least two days per week, or 40% of our time, at ourEdinburghlocation. We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. Job Description About this opportunity: We are looking for a Senior Technical Delivery Manager who will lead the delivery of the integration of Homes & Protection platforms. Come join us, where we help our customers plan for the unexpected events in life. Our life and critical illness products help thousands of people every year. Help us build on our brand new strategic architecture to help even more. We are a talented and welcoming team - come make us even better. As Senior Technical Delivery Manager you will be accountable for the successful end-to-end delivery of new products, microservices, and frontends on the Homes & Protection integration, and both their internal and external technical interdependencies: Working with our internal teams, partners, and the rest of our business to co-ordinate change delivery on the platform - managing releases and ensuring that the release process with our partners is seamless. Align with the Engineering Leads and Technical Delivery Managers of your lab to ensure the quality of the platform is to standard through delivery of automated acceptance testing services while continuously improving platform maturity. Manage internal technical dependencies between the two Protection labs, and interlock dependencies with external parties (other teams across the Lloyds Banking Group or external). There is also a significant opportunity here to improve our automation capability, specifically on Quality Engineering, DevOps and Release Management. Ensuring that the lab is operationally managed and meets the technology standards we require, including SLA monitoring, risk management, and controls. In coordination with the Head of Technical Delivery, drive improvements in ways of working within your labs to promote agility and continually improve how we jointly run and deliver change across the platform. What you ll need Proven track record in engaging & developing strong relationships with 3rd parties at all levels of the hierarchy Large scale change delivery expertise with skills that include planning, resourcing, budgeting, risk & issue management Extensive knowledge and experience of the Software Delivery Life Cycle with a desire to improve flow and increase pace through continual learning and incremental improvements Strong and demonstrable experience of managing technical service and security Well versed in technical architecture principles and deep experience of systems architecture and integration (including with third parties) and skilled at ensuring we Evergreen modern technology Skilled at data driven decision making in order to explain the why to a number of audiences Detailed knowledge of software design, build and release management Skilled and effective at building capability at an individual and team level. Managing reskilling, upskilling and planning future demand/ recruitment/ early careers usage in a way that makes best use of available budgets and balances the future need with the immediate need. Significant experience of leading and empowering teams using agile development methods and tooling. Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team. Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value, using sophisticated problem solving to push the solutions and remove the blockers. Experienced collaborator. Confirmed ability to influence multiple internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story - using these skills to anticipate challenge to resolve complex issues and conflicting requirements. Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology. Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the why . Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people?Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As part of the eTrade team you will support the Director of eTrade in developing and maintaining our eTrade products across all platforms. You will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. You will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners Managing the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable Assist the Head of eTrade with creating performance metrics and KPIs for eTrade Evaluate and measure the success of change requests and play these back to the underwriting heads Business Readiness Work closely with the Director of eTrade to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypothesise. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g. Rally, Jira, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counselling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counselling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As part of the eTrade team you will support the Director of eTrade in developing and maintaining our eTrade products across all platforms. You will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. You will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners Managing the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable Assist the Head of eTrade with creating performance metrics and KPIs for eTrade Evaluate and measure the success of change requests and play these back to the underwriting heads Business Readiness Work closely with the Director of eTrade to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypothesise. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g. Rally, Jira, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counselling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counselling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Senior Director, Product Management, Tax Free page is loaded Senior Director, Product Management, Tax Free Apply remote type Hybrid locations London - UK time type Full time posted on Posted 2 Days Ago job requisition id JR07372 About Us : The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good. We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition. Role Overview : A Senior Product Director - Tax Free position has been created to join the Product team. You will be responsible for overseeing, leading and managing the tax free product managers and product development process. You will have oversight all levels of product management, including intake, prioritization, design, delivery, pilot, operational handover, etc. You will plan tactical work by breaking down features and sizing with a team, identifying key components, work required and mapping dependencies. More importantly, you will ensure there is a strategic plan for growth of the Tax Free business, working with key stakeholders including commercial, finance and growth teams. What Will You Do : Drive and help define the overall Tax Free product strategy, vision and goals Govern and better processes around ideation through to prioritization and delivery Provide rigour around evaluation of ideas, intakes and prioritization - in line with revenue growth and strategic goals and initiatives Manage stakeholders from various markets with numerous requirements from product team Engaging key customers to understand product requirements Develop and maintain product roadmap, including key milestones, release schedules, PDP cycles, prioritization etc. Socialising product roadmap with multiple stakeholders and functions Product life cycle management - including platform life cycle management - i.e. platform (and therefore product) deprecation and merchant migration planning and execution Building key performance metrics (e.g. product usage, customer feedback, etc.) Cross functional collaboration on products as needed, e.g. marketing for communications, press releases, presentation materials Who You Are : 3-5 years expertise and experience in working as product director and leading a team of product managers and product owners Previous B2C product management experience is a plus Experience in agile/SAFe Agile methodology Commercially minded with strong analytical skills and experience using data to inform product decisions Ability to make difficult decisions based on the value to customers and overall business Excellent interpersonal, presentation and communication skills Stakeholder management Experience with working with technical delivery teams Highly-motivated and open to working in growth company Ability to function well in a fast-paced, complex and at times stressful environment Fluent in English (both oral and written) Any European additional languages are considered as an asset UK based Flexibility to work from home Travel maybe required outside the UK Why planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.We would love to hear from you - Apply now. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Mar 28, 2024
Full time
Senior Director, Product Management, Tax Free page is loaded Senior Director, Product Management, Tax Free Apply remote type Hybrid locations London - UK time type Full time posted on Posted 2 Days Ago job requisition id JR07372 About Us : The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good. We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition. Role Overview : A Senior Product Director - Tax Free position has been created to join the Product team. You will be responsible for overseeing, leading and managing the tax free product managers and product development process. You will have oversight all levels of product management, including intake, prioritization, design, delivery, pilot, operational handover, etc. You will plan tactical work by breaking down features and sizing with a team, identifying key components, work required and mapping dependencies. More importantly, you will ensure there is a strategic plan for growth of the Tax Free business, working with key stakeholders including commercial, finance and growth teams. What Will You Do : Drive and help define the overall Tax Free product strategy, vision and goals Govern and better processes around ideation through to prioritization and delivery Provide rigour around evaluation of ideas, intakes and prioritization - in line with revenue growth and strategic goals and initiatives Manage stakeholders from various markets with numerous requirements from product team Engaging key customers to understand product requirements Develop and maintain product roadmap, including key milestones, release schedules, PDP cycles, prioritization etc. Socialising product roadmap with multiple stakeholders and functions Product life cycle management - including platform life cycle management - i.e. platform (and therefore product) deprecation and merchant migration planning and execution Building key performance metrics (e.g. product usage, customer feedback, etc.) Cross functional collaboration on products as needed, e.g. marketing for communications, press releases, presentation materials Who You Are : 3-5 years expertise and experience in working as product director and leading a team of product managers and product owners Previous B2C product management experience is a plus Experience in agile/SAFe Agile methodology Commercially minded with strong analytical skills and experience using data to inform product decisions Ability to make difficult decisions based on the value to customers and overall business Excellent interpersonal, presentation and communication skills Stakeholder management Experience with working with technical delivery teams Highly-motivated and open to working in growth company Ability to function well in a fast-paced, complex and at times stressful environment Fluent in English (both oral and written) Any European additional languages are considered as an asset UK based Flexibility to work from home Travel maybe required outside the UK Why planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.We would love to hear from you - Apply now. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
We are looking for a well-rounded Back End focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
Mar 28, 2024
Full time
We are looking for a well-rounded Back End focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Mar 28, 2024
Full time
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Programme Assistant - 3-month Temp - £18.26 per hour - London Office Based Intergovernmental body is seeking an experienced Programme Assistant to provide support to their Innovation and Partnerships team at their central London headquarters. This is a temporary position to start ASAP for an initial 3-month period and will pay £18.26 per hour PAYE. The role is office based and will involve working at the offices 5 days per week, Monday to Friday Reporting to the Head of Innovation and Partnerships, the Programme Assistant will be responsible for providing project management, operational and administrative support to ensure the successful delivery of the Innovation and Partnerships team's activities, projects and programmes. The Project Assistant will work in close cooperation with other team members in all aspects of their work, taking direct responsibility for managing and delivering some aspects of the work on an ongoing basis. Duties will include: Support the planning and delivery of capacity building, innovation and partnership projects; Help organise and successfully deliver in-person and virtual events and high-level meetings; take responsibility for tasks related to project delivery, budgeting, payments processing, data collation and analysis, logistics planning, etc. Undertake research and analysis for papers, reports and official correspondence; Assist with preparation of contracts and adherence with procurement policies; Coordinate documentation, digitisation and tracking of partnership arrangements; Manage and update contact lists and coordinate sharing of information with key stakeholders. The ideal Programme Assistant will have the following knowledge, skills and experience: A degree or equivalent in an ICT related field, data science or further qualifications in business or management. Experience in a relevant Project support role, preferably in an international or multicultural environment. Skilled at basic quantitative analysis and data structures. Experience in supporting start-up businesses. Experience in event coordination Proficient in the use of Microsoft Outlook and Microsoft Office (including Word, Excel and PowerPoint); familiar with using project management software. Strong oral and written communication skills. ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED
Mar 28, 2024
Full time
Programme Assistant - 3-month Temp - £18.26 per hour - London Office Based Intergovernmental body is seeking an experienced Programme Assistant to provide support to their Innovation and Partnerships team at their central London headquarters. This is a temporary position to start ASAP for an initial 3-month period and will pay £18.26 per hour PAYE. The role is office based and will involve working at the offices 5 days per week, Monday to Friday Reporting to the Head of Innovation and Partnerships, the Programme Assistant will be responsible for providing project management, operational and administrative support to ensure the successful delivery of the Innovation and Partnerships team's activities, projects and programmes. The Project Assistant will work in close cooperation with other team members in all aspects of their work, taking direct responsibility for managing and delivering some aspects of the work on an ongoing basis. Duties will include: Support the planning and delivery of capacity building, innovation and partnership projects; Help organise and successfully deliver in-person and virtual events and high-level meetings; take responsibility for tasks related to project delivery, budgeting, payments processing, data collation and analysis, logistics planning, etc. Undertake research and analysis for papers, reports and official correspondence; Assist with preparation of contracts and adherence with procurement policies; Coordinate documentation, digitisation and tracking of partnership arrangements; Manage and update contact lists and coordinate sharing of information with key stakeholders. The ideal Programme Assistant will have the following knowledge, skills and experience: A degree or equivalent in an ICT related field, data science or further qualifications in business or management. Experience in a relevant Project support role, preferably in an international or multicultural environment. Skilled at basic quantitative analysis and data structures. Experience in supporting start-up businesses. Experience in event coordination Proficient in the use of Microsoft Outlook and Microsoft Office (including Word, Excel and PowerPoint); familiar with using project management software. Strong oral and written communication skills. ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
Mar 28, 2024
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
Mar 28, 2024
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
AWE plays a crucial role in the defence of the United Kingdom, by providing and maintaining the warheads for the country's nuclear deterrent. We are a centre of scientific, engineering and technological excellence, with some of the most advanced research, design and production facilities in the world. Our unique expertise also assists the UK Government in developing and delivering a range of innovative and integrated support services, including national nuclear security and counter-terrorism solutions. AWE is currently recruiting for an experienced Operational Analyst and Software Developer with a physics/maths background for the Systems Assessments Battle Modelling Team (B2 Grade). An exciting opportunity has arisen within a dynamic team assessing the effects that nuclear weapons have on the offence and defence systems during a nuclear battle. The role includes development and management of computational models to enhance existing capability within the team and to run and analyse results from these models in order to inform key customer decisions. Location: Aldermaston, West Berkshire. We are located between Reading and Basingstoke with plenty of onsite car parking. Package: £38,000 - £42,000 ( depending on suitability and level of experience) Closing Date: 3rd April 2023 The Systems Assessments Group (SAG) is a multi-discipline group, providing mission effectiveness, and weapons effects assessments to AWE and our Government stakeholders. We contribute a range of capabilities in support of the UK's national nuclear security and treaty verification requirements. The Battle Modelling Team within SAG covers a broad domain encompassing radiation transport, atmospheric physics and nuclear physics, mathematical algorithm development, operational analysis, Monte Carlo modelling and software development. The successful candidate will have qualifications and experience in more than one of these disciplines. The role will consist of: Planning, development and validation of theoretical models or software codes. Planning and delivery of technical assessments using appropriate methodologies. Use AI/ML techniques to simulate complex and uncertain scenarios. Engaging with technical communities across AWE. Contributing to interactions with international partners and external stakeholders in their field. Providing innovative and novel solutions to complex problems with a view to leading activities in their domain An ideal candidate will have: A degree in physics, maths, computer science or an equivalent STEM-based discipline. Experience in code development for scientific programming. Experience in C++ and/or Fortran software development. Experience in Python and/or MatLab. A specialism in one or more of the following areas: nuclear physics, atmospheric physics, radiation transport, Monte Carlo modelling, or using bespoke software to complete detailed analyses. Experience in operational analysis and data analysis techniques is highly desirable. A methodical approach in undertaking technical research and conducting technical assessments to draw sound scientific conclusions. Communicate clearly both verbally and through technical reports. Be able to interpret, analyse and present data in a coherent and engaging manner. An understanding of radar, optics/IR, signal processing and AI/ML is highly desirable although not essential. Knowledge of the UK deterrent is highly desirable and experience of the wider system and its operational use is beneficial. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Mar 28, 2024
Full time
AWE plays a crucial role in the defence of the United Kingdom, by providing and maintaining the warheads for the country's nuclear deterrent. We are a centre of scientific, engineering and technological excellence, with some of the most advanced research, design and production facilities in the world. Our unique expertise also assists the UK Government in developing and delivering a range of innovative and integrated support services, including national nuclear security and counter-terrorism solutions. AWE is currently recruiting for an experienced Operational Analyst and Software Developer with a physics/maths background for the Systems Assessments Battle Modelling Team (B2 Grade). An exciting opportunity has arisen within a dynamic team assessing the effects that nuclear weapons have on the offence and defence systems during a nuclear battle. The role includes development and management of computational models to enhance existing capability within the team and to run and analyse results from these models in order to inform key customer decisions. Location: Aldermaston, West Berkshire. We are located between Reading and Basingstoke with plenty of onsite car parking. Package: £38,000 - £42,000 ( depending on suitability and level of experience) Closing Date: 3rd April 2023 The Systems Assessments Group (SAG) is a multi-discipline group, providing mission effectiveness, and weapons effects assessments to AWE and our Government stakeholders. We contribute a range of capabilities in support of the UK's national nuclear security and treaty verification requirements. The Battle Modelling Team within SAG covers a broad domain encompassing radiation transport, atmospheric physics and nuclear physics, mathematical algorithm development, operational analysis, Monte Carlo modelling and software development. The successful candidate will have qualifications and experience in more than one of these disciplines. The role will consist of: Planning, development and validation of theoretical models or software codes. Planning and delivery of technical assessments using appropriate methodologies. Use AI/ML techniques to simulate complex and uncertain scenarios. Engaging with technical communities across AWE. Contributing to interactions with international partners and external stakeholders in their field. Providing innovative and novel solutions to complex problems with a view to leading activities in their domain An ideal candidate will have: A degree in physics, maths, computer science or an equivalent STEM-based discipline. Experience in code development for scientific programming. Experience in C++ and/or Fortran software development. Experience in Python and/or MatLab. A specialism in one or more of the following areas: nuclear physics, atmospheric physics, radiation transport, Monte Carlo modelling, or using bespoke software to complete detailed analyses. Experience in operational analysis and data analysis techniques is highly desirable. A methodical approach in undertaking technical research and conducting technical assessments to draw sound scientific conclusions. Communicate clearly both verbally and through technical reports. Be able to interpret, analyse and present data in a coherent and engaging manner. An understanding of radar, optics/IR, signal processing and AI/ML is highly desirable although not essential. Knowledge of the UK deterrent is highly desirable and experience of the wider system and its operational use is beneficial. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Mar 28, 2024
Full time
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.