KEY TASKS Input of Bookings from Customers Customer liaison Partner liaison Key account management dealing with queries and complaints Dealing with internal departments to resolve customer issues Ensure customers' needs are met Client retention KPI production Possible Customer Service facilitation tasks ESSENTIAL SKILLS AND QUALIFICATIONS Previous Customer Service experience coupled with knowledge of the Transport Industry would be advantageous Be Customer focused with dedication in your service delivery to meet Customer needs. Possess the ability to maintain positivity when working under pressure re-prioritising workload where necessary. Be reliable with the ability to multitask and have strong problem-solving skills. Have strong attention to detail, accuracy, and numeracy. Excellent IT skills with the ability to learn new systems quickly as required i.e. Microsoft Word/Excel/Outlook Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner. WHAT WE CAN OFFER YOU A role in a successful, dynamic company Be a part of a strong team of performance driven colleagues Competitive salary Great future career prospects for advancement A professional working environment If you are interested, and wish to work in a friendly and truly great team, please APPLY ONLINE NOW or call our Tamworth office on (phone number removed) We act as an employment business in relation to this vacancy. BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 18, 2024
Full time
KEY TASKS Input of Bookings from Customers Customer liaison Partner liaison Key account management dealing with queries and complaints Dealing with internal departments to resolve customer issues Ensure customers' needs are met Client retention KPI production Possible Customer Service facilitation tasks ESSENTIAL SKILLS AND QUALIFICATIONS Previous Customer Service experience coupled with knowledge of the Transport Industry would be advantageous Be Customer focused with dedication in your service delivery to meet Customer needs. Possess the ability to maintain positivity when working under pressure re-prioritising workload where necessary. Be reliable with the ability to multitask and have strong problem-solving skills. Have strong attention to detail, accuracy, and numeracy. Excellent IT skills with the ability to learn new systems quickly as required i.e. Microsoft Word/Excel/Outlook Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner. WHAT WE CAN OFFER YOU A role in a successful, dynamic company Be a part of a strong team of performance driven colleagues Competitive salary Great future career prospects for advancement A professional working environment If you are interested, and wish to work in a friendly and truly great team, please APPLY ONLINE NOW or call our Tamworth office on (phone number removed) We act as an employment business in relation to this vacancy. BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job title: Inside Sales Coordinator Are you a bright and enthusiastic individual with a passion for sales? Our client, a dynamic organisation in the forwarding industry, is seeking an Inside Sales Coordinator to join their team. With at least 3 years of general forwarding and sales experience, you will play a pivotal role in driving new business growth for our client. Key responsibilities: React promptly to incoming quotations, ensuring timely responses. Utilise the in-house system to issue all quotes accurately. Handle both LCL/FCL door-to-door import/export enquiries. Provide on-spot quotes to clients efficiently. Address phone calls from clients and vendors on a daily basis. Respond to messages received in the general mailbox promptly. Follow up on quotes given and proactively seek client feedback. Keep a detailed log of clients' feedback for analysis and improvement. Conduct research to identify new leads and potential business opportunities. Benefits: Enjoy a company pension scheme to secure your financial future. Earn long-service awards, including additional holiday days, to recognise your dedication. Join in department and company social events to foster a supportive and inclusive team culture. Receive performance-based bonuses as a reward for your hard work. Benefit from free on-site parking for your convenience. Working hours: Monday to Friday, 8am - 5pm. Holiday entitlement: 20 days plus bank holidays. If you are a motivated individual with a proven track record in sales, we want to hear from you! Join our client's dynamic team and make a significant impact on their business growth. Apply now to seize this exciting opportunity. Please note that only shortlisted candidates will be contacted. Thank you for your understanding. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
Job title: Inside Sales Coordinator Are you a bright and enthusiastic individual with a passion for sales? Our client, a dynamic organisation in the forwarding industry, is seeking an Inside Sales Coordinator to join their team. With at least 3 years of general forwarding and sales experience, you will play a pivotal role in driving new business growth for our client. Key responsibilities: React promptly to incoming quotations, ensuring timely responses. Utilise the in-house system to issue all quotes accurately. Handle both LCL/FCL door-to-door import/export enquiries. Provide on-spot quotes to clients efficiently. Address phone calls from clients and vendors on a daily basis. Respond to messages received in the general mailbox promptly. Follow up on quotes given and proactively seek client feedback. Keep a detailed log of clients' feedback for analysis and improvement. Conduct research to identify new leads and potential business opportunities. Benefits: Enjoy a company pension scheme to secure your financial future. Earn long-service awards, including additional holiday days, to recognise your dedication. Join in department and company social events to foster a supportive and inclusive team culture. Receive performance-based bonuses as a reward for your hard work. Benefit from free on-site parking for your convenience. Working hours: Monday to Friday, 8am - 5pm. Holiday entitlement: 20 days plus bank holidays. If you are a motivated individual with a proven track record in sales, we want to hear from you! Join our client's dynamic team and make a significant impact on their business growth. Apply now to seize this exciting opportunity. Please note that only shortlisted candidates will be contacted. Thank you for your understanding. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A NHS GP surgery in the West London area are looking for an System 1 trained Medical receptionist/administrator to join their team immediately. This is a temporary position for a month possibly longer. The ideal Medical Receptionist/Administrator will: Be trained in using System 1 (absolutely essential) Have at least 6 months recent experience working in a NHS GP surgery as a receptionist Be happy to undergo a DBS check or have a DBS certificate dated within a year Lifeline Recruitment Services is a specialist NHS approved health care agency, who are the preferred supplier to a variety of GP Practices and Private Clinics all over the UK. Here at Lifeline, we pride ourselves on our dedicated service for both candidates and clients. Our friendly staff ensures that you experience a smooth registration process, are committed to finding you the right shifts and can be easily contacted. Join us and start your new locum career today! Registering with Lifeline guarantees you: Excellent pay rates Suitable locations Quick and easy registration Weekly email job alerts If you are interested please apply for the role now
Apr 18, 2024
Full time
A NHS GP surgery in the West London area are looking for an System 1 trained Medical receptionist/administrator to join their team immediately. This is a temporary position for a month possibly longer. The ideal Medical Receptionist/Administrator will: Be trained in using System 1 (absolutely essential) Have at least 6 months recent experience working in a NHS GP surgery as a receptionist Be happy to undergo a DBS check or have a DBS certificate dated within a year Lifeline Recruitment Services is a specialist NHS approved health care agency, who are the preferred supplier to a variety of GP Practices and Private Clinics all over the UK. Here at Lifeline, we pride ourselves on our dedicated service for both candidates and clients. Our friendly staff ensures that you experience a smooth registration process, are committed to finding you the right shifts and can be easily contacted. Join us and start your new locum career today! Registering with Lifeline guarantees you: Excellent pay rates Suitable locations Quick and easy registration Weekly email job alerts If you are interested please apply for the role now
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role This is a senior role within the bid team, managing and writing our larger, more complex and/or more strategic bids for a wide range of key clients. You will: Project-manage bid responses, supporting a wide variety of subject matter experts and contributors to create their best work Author clear, compelling, compliant responses that help us secure new logos, target clients and key accounts Support colleagues across the business to upskill on managing and contributing to bids, to build our capability Support your colleagues in the bid team with reviews and occasional escalations We're looking for an experienced bid and proposal writer/manager to join our Bid Team. This is a hands-on role, with end-to-end responsibility for managing bid progress and for shaping and writing responses. You'll work with teams of subject matter experts to deliver compelling bids, proposals and presentations that show clients exactly how BJSS can go the extra mile for them. As the lynchpin of each bid, you'll be a key influence on how we tell the story, our approach to requirements, and the content and flow of our response. You'll join a close-knit team of bid managers, bid coordinators and reviewers who work together to achieve excellent results for every bid. If you're up against a deadline, need advice on how to tackle a response or want some help with the administrative aspects of the submission, we'll make sure you've always got the support you need. The whole team also works with the wider business to improve our approach to bid and proposal creation. As a Senior Bid Manager, your responsibilities will include taking a leading role in this continual improvement, fielding queries from colleagues inside and outside the bid team and modelling 'what good looks like'. About You Ideally, you'll bring us: Recent experience in a hybrid bid management/writing role, managing and writing content for formal bid and proposal submissions in the public and/or private sector (this is a hybrid role where you will be expected to both manage and write submissions) Experience within the technology sector, including the kinds of work we deliver and the roles you'll come across at BJSS - we'll need you to hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and persuasive prose Experience in questioning, researching, reviewing, evaluating and (where needed) challenging contributions, to make sure responses are as good as they can be Experience leading large, varied and time-poor bid response teams to success on complex bids An ability to form strong working relationships and influence at all levels Evidence of where you've taken responsibility for key initiatives in your workplace, and the positive difference this has made Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 18, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role This is a senior role within the bid team, managing and writing our larger, more complex and/or more strategic bids for a wide range of key clients. You will: Project-manage bid responses, supporting a wide variety of subject matter experts and contributors to create their best work Author clear, compelling, compliant responses that help us secure new logos, target clients and key accounts Support colleagues across the business to upskill on managing and contributing to bids, to build our capability Support your colleagues in the bid team with reviews and occasional escalations We're looking for an experienced bid and proposal writer/manager to join our Bid Team. This is a hands-on role, with end-to-end responsibility for managing bid progress and for shaping and writing responses. You'll work with teams of subject matter experts to deliver compelling bids, proposals and presentations that show clients exactly how BJSS can go the extra mile for them. As the lynchpin of each bid, you'll be a key influence on how we tell the story, our approach to requirements, and the content and flow of our response. You'll join a close-knit team of bid managers, bid coordinators and reviewers who work together to achieve excellent results for every bid. If you're up against a deadline, need advice on how to tackle a response or want some help with the administrative aspects of the submission, we'll make sure you've always got the support you need. The whole team also works with the wider business to improve our approach to bid and proposal creation. As a Senior Bid Manager, your responsibilities will include taking a leading role in this continual improvement, fielding queries from colleagues inside and outside the bid team and modelling 'what good looks like'. About You Ideally, you'll bring us: Recent experience in a hybrid bid management/writing role, managing and writing content for formal bid and proposal submissions in the public and/or private sector (this is a hybrid role where you will be expected to both manage and write submissions) Experience within the technology sector, including the kinds of work we deliver and the roles you'll come across at BJSS - we'll need you to hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and persuasive prose Experience in questioning, researching, reviewing, evaluating and (where needed) challenging contributions, to make sure responses are as good as they can be Experience leading large, varied and time-poor bid response teams to success on complex bids An ability to form strong working relationships and influence at all levels Evidence of where you've taken responsibility for key initiatives in your workplace, and the positive difference this has made Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Bush and Company Rehabilitation
Manchester, Lancashire
Are you a physiotherapist, occupational therapist, or registered general nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life changing injuries and illness and understand how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a case load of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co special Joining Bush & Co as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us is what we think makes us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 3-5 years clinical experience A valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience within case management or working in the community setting is advantageous. Strong relationship building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Full time, part-time, and flexible working options. If you are currently working as Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-
Apr 18, 2024
Full time
Are you a physiotherapist, occupational therapist, or registered general nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life changing injuries and illness and understand how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a case load of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co special Joining Bush & Co as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us is what we think makes us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 3-5 years clinical experience A valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience within case management or working in the community setting is advantageous. Strong relationship building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Full time, part-time, and flexible working options. If you are currently working as Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Location: Guildford/Hybrid (2 days per week in the office) Salary: Dep on exp + benefits Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture click apply for full job details
Apr 18, 2024
Full time
Location: Guildford/Hybrid (2 days per week in the office) Salary: Dep on exp + benefits Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture click apply for full job details
As Office Manager you will be responsible for all space and facilities management, vendor and supplier management and EA support to C-suite level management. The Company we're recruiting for benefits package include free parking, enhanced pension scheme, 23 days holiday + Bank holidays, day off for your birthday, profit share, private healthcare, life insurance and income protection, free breakfast. Job Title: Office Manager Location: Watford Salary: £40,000 - £45,000 Hours: Monday - Friday 8.30am - 5pm (hybrid working available after completion of probation period) You will be responsible for: Diary management and travel booking for CEO, COO, CFO Manage all H&S training for staff, develop and implement H&S procedures, be a lead Fire Marshall and First Aider, conduct risk assessments and conduct H&S audits Liaise with building landlords, manage maintenance schedules, manage all tender processes, manage external cleaning contracts and manage suppliers Manage a team of 3 office coordinator Manage all meeting rooms and bookings around this Support with arranging company events This great company would like to recruit a candidate with the following: Must have Office Management experience, with knowledge of vendor and supplier management EA experience would be highly desirable, working with stakeholders at all levels Excellent communicator Happy to travel to other office location possibly once a week (expenses will be paid) Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Fiona (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
As Office Manager you will be responsible for all space and facilities management, vendor and supplier management and EA support to C-suite level management. The Company we're recruiting for benefits package include free parking, enhanced pension scheme, 23 days holiday + Bank holidays, day off for your birthday, profit share, private healthcare, life insurance and income protection, free breakfast. Job Title: Office Manager Location: Watford Salary: £40,000 - £45,000 Hours: Monday - Friday 8.30am - 5pm (hybrid working available after completion of probation period) You will be responsible for: Diary management and travel booking for CEO, COO, CFO Manage all H&S training for staff, develop and implement H&S procedures, be a lead Fire Marshall and First Aider, conduct risk assessments and conduct H&S audits Liaise with building landlords, manage maintenance schedules, manage all tender processes, manage external cleaning contracts and manage suppliers Manage a team of 3 office coordinator Manage all meeting rooms and bookings around this Support with arranging company events This great company would like to recruit a candidate with the following: Must have Office Management experience, with knowledge of vendor and supplier management EA experience would be highly desirable, working with stakeholders at all levels Excellent communicator Happy to travel to other office location possibly once a week (expenses will be paid) Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Fiona (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Chelsea who are looking for a Clinic Coordinator to join their friendly team! As a Clinic Coordinator you will: Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service. Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area. Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment. Communicate improvements to the Clinic Manager. Promote and upsell new services and products. Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products. Focus on meeting and exceeding sales targets. Support clinic success by improving efficiency and accuracy in all processes and procedures. Assist Clinic Manager with orientation, training, coaching, and developing new staff members. Skills and Knowledge: Excellent communication and interpersonal skills. Strong client interfacing skills. Organizational and time management proficiency. Initiative, independent judgment, decision-making, and problem-solving ability. Proficient in Microsoft Office systems. Ability to build rapport with clients in person and over the phone. Comprehension and inference skills from written material. A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry. Ideal Candidate: Presentable and professional. Ability to work under pressure and adhere to tight deadlines. Proactive, positive, enthusiastic, self-motivated, and flexible. Creative thinking ability. Team-oriented with the initiative to work independently. Service-oriented and customer-focused. Additional commission earnings to be earned on memberships and product sales! Schedule: Full-time - 4 days per week, 9:30am - 20:00pm Rotating rota over 4 days across a 7 day week Apply today to secure a interview!
Apr 18, 2024
Full time
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Chelsea who are looking for a Clinic Coordinator to join their friendly team! As a Clinic Coordinator you will: Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service. Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area. Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment. Communicate improvements to the Clinic Manager. Promote and upsell new services and products. Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products. Focus on meeting and exceeding sales targets. Support clinic success by improving efficiency and accuracy in all processes and procedures. Assist Clinic Manager with orientation, training, coaching, and developing new staff members. Skills and Knowledge: Excellent communication and interpersonal skills. Strong client interfacing skills. Organizational and time management proficiency. Initiative, independent judgment, decision-making, and problem-solving ability. Proficient in Microsoft Office systems. Ability to build rapport with clients in person and over the phone. Comprehension and inference skills from written material. A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry. Ideal Candidate: Presentable and professional. Ability to work under pressure and adhere to tight deadlines. Proactive, positive, enthusiastic, self-motivated, and flexible. Creative thinking ability. Team-oriented with the initiative to work independently. Service-oriented and customer-focused. Additional commission earnings to be earned on memberships and product sales! Schedule: Full-time - 4 days per week, 9:30am - 20:00pm Rotating rota over 4 days across a 7 day week Apply today to secure a interview!
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Apr 18, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £29,250 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Due to our late finishing hours, we suggest that applicants are within a 45-minute commuting distance from the centre they are applying to. Free on-site parking is available at this centre. Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self-declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £29,250.00Yr. - GBP £29,250.00Yr.
Apr 18, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £29,250 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Due to our late finishing hours, we suggest that applicants are within a 45-minute commuting distance from the centre they are applying to. Free on-site parking is available at this centre. Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self-declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £29,250.00Yr. - GBP £29,250.00Yr.
A leading independent school in Oxford are looking for a Term Time Administrator to join the administration / office team in the school. This role is 37.5 hours per week, term time - 34 weeks a year, plus 3 additional weeks in the school holidays. Job Description This position is to provide high-quality administrative support to the Senior Site and to the Head, supporting the efficient running of the school and promoting the ethos of the school in relations with parents, students, staff and the wider community. Reception Providing and maintaining a positive and welcoming first point of contact for prospective and current students and parents, promoting the distinctive friend, caring ethos of the school. Welcoming visitors to the school, ensuring they are well cared for, and the visitor areas are well kept Cover the reception desk, including a wide range of duties associated with a busy school front desk, especially student-facing care Dealing with personal, telephone and email enquiries; taking and passing on accurate messages, being quick and efficient in transferring calls to the relevant colleagues and generally ensuring an efficient and friendly manner Responding to parent and guardian queries regarding our pupils Liaising with teachers and other staff to provide pastoral support for students Helping students with other administrative matters such as arranging appointments and transport arrangements Answering queries from students and staff and passing on messages as necessary Using Outlook calendars to book rooms and review appointments and manage the bookings for events and visits; and Dealing with incoming and outgoing post, deliveries, and couriers. Administrative Support for Staff Providing administrative support for staff, including document preparation; photocopying; printing; information collection, coordination and distribution and report creating Oversee staff and student common areas and meeting rooms, ensuring spaces are well kept and notice boards are up to date Ensure that current student records are accurately maintained and updated using the school's management information system, working with the Academic coordinator to ensure subject and timetable information is correct Provide liaison with maintenance, catering, and IT staff Support with the administration of taster days and assessments for new students; dispatch prospectuses and other literature to prospective families Monitor and record pupil attendance; follow up on absences and compile absences reports as required; Assist with the dispatch of student reports; and Create and co-ordinate communications, in liaison with teaching staff, to be sent to parents and guardians Create tables and reports, mailing lists and other information using the student database. This position is term time only, 34 weeks + 3 weeks in the holidays, 37 weeks per year, salary offered is 25,000, pro rata to 17,788 Free lunch in term time, pension, cycle to school scheme, eye care vouchers, access to health and wellbeing and discount to local sports and leisure clubs and discounted fees to children of staff attending the school.
Apr 18, 2024
Full time
A leading independent school in Oxford are looking for a Term Time Administrator to join the administration / office team in the school. This role is 37.5 hours per week, term time - 34 weeks a year, plus 3 additional weeks in the school holidays. Job Description This position is to provide high-quality administrative support to the Senior Site and to the Head, supporting the efficient running of the school and promoting the ethos of the school in relations with parents, students, staff and the wider community. Reception Providing and maintaining a positive and welcoming first point of contact for prospective and current students and parents, promoting the distinctive friend, caring ethos of the school. Welcoming visitors to the school, ensuring they are well cared for, and the visitor areas are well kept Cover the reception desk, including a wide range of duties associated with a busy school front desk, especially student-facing care Dealing with personal, telephone and email enquiries; taking and passing on accurate messages, being quick and efficient in transferring calls to the relevant colleagues and generally ensuring an efficient and friendly manner Responding to parent and guardian queries regarding our pupils Liaising with teachers and other staff to provide pastoral support for students Helping students with other administrative matters such as arranging appointments and transport arrangements Answering queries from students and staff and passing on messages as necessary Using Outlook calendars to book rooms and review appointments and manage the bookings for events and visits; and Dealing with incoming and outgoing post, deliveries, and couriers. Administrative Support for Staff Providing administrative support for staff, including document preparation; photocopying; printing; information collection, coordination and distribution and report creating Oversee staff and student common areas and meeting rooms, ensuring spaces are well kept and notice boards are up to date Ensure that current student records are accurately maintained and updated using the school's management information system, working with the Academic coordinator to ensure subject and timetable information is correct Provide liaison with maintenance, catering, and IT staff Support with the administration of taster days and assessments for new students; dispatch prospectuses and other literature to prospective families Monitor and record pupil attendance; follow up on absences and compile absences reports as required; Assist with the dispatch of student reports; and Create and co-ordinate communications, in liaison with teaching staff, to be sent to parents and guardians Create tables and reports, mailing lists and other information using the student database. This position is term time only, 34 weeks + 3 weeks in the holidays, 37 weeks per year, salary offered is 25,000, pro rata to 17,788 Free lunch in term time, pension, cycle to school scheme, eye care vouchers, access to health and wellbeing and discount to local sports and leisure clubs and discounted fees to children of staff attending the school.
Your new company Our client, a global energy services provider, is looking for a QHSE Administrator/ Coordinator to join their team on a 3-6 month basis to support the QHSE and Competency Assurance Department in Altens. Your new role Your new role will be to support the QHSE and Competency Assurance department with administrative and coordination tasks such as booking travel, coordinating with external travel vendors and agencies to book and organise global travel for various staff members, sorting and organising Purchase Orders via SAP, handling invoicing queries and contacting clients about these, formatting documents required, ordering of stationery and PPE as well as other administrative duties at arise. What you'll need to succeed Strong experience within Administration is essential in this role and previous experience within a QHSE environment is desirable. You must also have experience booking and coordinating travel and handling purchase orders with great attention to detail. A strong team player who is willing to support in a fast-paced environment and adaptable to supporting the needs of the department. Proficiency in Microsoft packages is essential and experience using SAP is desired. What you'll get in return The opportunity to work in an ever-growing company and busy department on a 3-6 month basis with potential extension as well as a competitive hourly rate. On-site parking is also provided in this role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company Our client, a global energy services provider, is looking for a QHSE Administrator/ Coordinator to join their team on a 3-6 month basis to support the QHSE and Competency Assurance Department in Altens. Your new role Your new role will be to support the QHSE and Competency Assurance department with administrative and coordination tasks such as booking travel, coordinating with external travel vendors and agencies to book and organise global travel for various staff members, sorting and organising Purchase Orders via SAP, handling invoicing queries and contacting clients about these, formatting documents required, ordering of stationery and PPE as well as other administrative duties at arise. What you'll need to succeed Strong experience within Administration is essential in this role and previous experience within a QHSE environment is desirable. You must also have experience booking and coordinating travel and handling purchase orders with great attention to detail. A strong team player who is willing to support in a fast-paced environment and adaptable to supporting the needs of the department. Proficiency in Microsoft packages is essential and experience using SAP is desired. What you'll get in return The opportunity to work in an ever-growing company and busy department on a 3-6 month basis with potential extension as well as a competitive hourly rate. On-site parking is also provided in this role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a successful Industrial bias Senior Recruitment Consultant with some management experience seeking a promotional move into a BM level role or perhaps a successful Manager who is fully aware of how to manage and motivate the team whilst lead by example. We are inviting applications from proven temp bias Recruitment professionals who are fully aware of processes, legislation and have strong local market knowledge to take this branch to the next level. Currently you will inherit a team of three and join other perm recruiter to create a vibrant, enjoyable and thriving workplace. Your positive management skills and forward-thinking mindset will bring out the best in everyone, making the most of all opportunities in the local area to supply temporary labour within Industrial and other blue collar industries. If you have a track record, solid CV and want to have a discussion about this opportunity please get in touch. Our client provided an extensive benefits package inc car/allowance, rewarding bonus structure and further career progression together with ongoing training and SMT support. You will be working for market-leading brand and reputation. Working hours are a flexi-40hr week Mon-Fri. 25 days holiday plus stats (rising to 30) plus your birthday. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
Apr 18, 2024
Full time
Are you a successful Industrial bias Senior Recruitment Consultant with some management experience seeking a promotional move into a BM level role or perhaps a successful Manager who is fully aware of how to manage and motivate the team whilst lead by example. We are inviting applications from proven temp bias Recruitment professionals who are fully aware of processes, legislation and have strong local market knowledge to take this branch to the next level. Currently you will inherit a team of three and join other perm recruiter to create a vibrant, enjoyable and thriving workplace. Your positive management skills and forward-thinking mindset will bring out the best in everyone, making the most of all opportunities in the local area to supply temporary labour within Industrial and other blue collar industries. If you have a track record, solid CV and want to have a discussion about this opportunity please get in touch. Our client provided an extensive benefits package inc car/allowance, rewarding bonus structure and further career progression together with ongoing training and SMT support. You will be working for market-leading brand and reputation. Working hours are a flexi-40hr week Mon-Fri. 25 days holiday plus stats (rising to 30) plus your birthday. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
Our client, based in Dover, are looking to recruit a Customs Coordinator. This is a great opportunity for a customs candidate to join an established business with a proven track record of success. Duties will include (but not limited to) liaising with customers, customs authorities and inputting customs clearances into the system. Ideally you will have a minimum of 1 years customs entries experience. If you are computer literate, have good attention to detail and are an excellent communicator then please apply today as we would love to speak with you. There are great opportunities for progression and with customs candidates being in high demand, it is a great career to continue in. This role is for a shift pattern: 07:00-19:00 day shift 19:00-07:00 night shift 4 weekly rota Week one Mon/tue day Fri/sat/sun night Week two Wed/thu day Week three Mon/tue night Fri/sat/sun day Week four Wed/thu night If you think this role would be right for you then we look forward to hearing from you
Apr 18, 2024
Full time
Our client, based in Dover, are looking to recruit a Customs Coordinator. This is a great opportunity for a customs candidate to join an established business with a proven track record of success. Duties will include (but not limited to) liaising with customers, customs authorities and inputting customs clearances into the system. Ideally you will have a minimum of 1 years customs entries experience. If you are computer literate, have good attention to detail and are an excellent communicator then please apply today as we would love to speak with you. There are great opportunities for progression and with customs candidates being in high demand, it is a great career to continue in. This role is for a shift pattern: 07:00-19:00 day shift 19:00-07:00 night shift 4 weekly rota Week one Mon/tue day Fri/sat/sun night Week two Wed/thu day Week three Mon/tue night Fri/sat/sun day Week four Wed/thu night If you think this role would be right for you then we look forward to hearing from you
12-month contract + extension AstraZeneca are looking for a Medical Operations and Data Coordinator to join their team in Luton. The successful candidate will be assisting with medical projects and activities for one or multiple therapeutic areas of International Medical Affairs Head Office, with a focus on HCP (Healthcare Professional) engagements to include support with contracting process using the internal HCP ENGAGE system as well as other related tasks. Typical Accountabilities: Co-ordination, collation, cross-checking and analysis of data Data input, working with International Medical Affairs Dashboard during the development and post-launch of this new platform. Assistance with internal and external logistical meeting requirements. This could include booking flights, transfers, hotel accommodation and meeting space. Liaison with partners, 3rd party vendors and the internal AZ Meeting & Events Team. Assistance with approval process of medical meeting materials with adherence to quality and compliance standards within required timelines. Provide support for the Medical Operations Manager as needed for ad-hoc projects and assignments. Essential: Experienced project Co-ordinator with great attention to detail Ability to understand/work with various online IT systems, including the Microsoft Office suite, in particular intermediate level Excel and PowerPoint Experience with data management - collation, crosschecking and input. Experience with partner management Task orientated with high agility, good time management, able to deal with high workload in peak times. Project management skills Financial acumen Experience of working in a large corporate organisation or agency - ideally pharmaceutical related Able to demonstrate AZ Values Desirable: Experience of working within a quality and compliance environment with application of policies, procedures and guidelines Medical events/meeting planning background "When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicine. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world." At AstraZeneca, we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development. So, what's next? Are you interested in joining our team? Good, because we can't wait to hear from you. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Contractor
12-month contract + extension AstraZeneca are looking for a Medical Operations and Data Coordinator to join their team in Luton. The successful candidate will be assisting with medical projects and activities for one or multiple therapeutic areas of International Medical Affairs Head Office, with a focus on HCP (Healthcare Professional) engagements to include support with contracting process using the internal HCP ENGAGE system as well as other related tasks. Typical Accountabilities: Co-ordination, collation, cross-checking and analysis of data Data input, working with International Medical Affairs Dashboard during the development and post-launch of this new platform. Assistance with internal and external logistical meeting requirements. This could include booking flights, transfers, hotel accommodation and meeting space. Liaison with partners, 3rd party vendors and the internal AZ Meeting & Events Team. Assistance with approval process of medical meeting materials with adherence to quality and compliance standards within required timelines. Provide support for the Medical Operations Manager as needed for ad-hoc projects and assignments. Essential: Experienced project Co-ordinator with great attention to detail Ability to understand/work with various online IT systems, including the Microsoft Office suite, in particular intermediate level Excel and PowerPoint Experience with data management - collation, crosschecking and input. Experience with partner management Task orientated with high agility, good time management, able to deal with high workload in peak times. Project management skills Financial acumen Experience of working in a large corporate organisation or agency - ideally pharmaceutical related Able to demonstrate AZ Values Desirable: Experience of working within a quality and compliance environment with application of policies, procedures and guidelines Medical events/meeting planning background "When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicine. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world." At AstraZeneca, we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development. So, what's next? Are you interested in joining our team? Good, because we can't wait to hear from you. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) 12.67 per hour (rising to 14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to start a full-time, temporary to permanent role at a busy company that deals with commercial vehicle breakdowns within the UK. Initially, this is an office-based role; however, it will move to a hybrid role after 4 weeks and also move on to a shift pattern where you work an 8-hour shift within a 24-hour period on a rota system. You will be talking to commercial customers who have broken down, guiding them on next steps, recording details on a computer system, speaking to dealers, and ensuring the customers have a clear plan of action on how their vehicle is being recovered or repaired. It's a busy, fast-paced role where you need a cool head, excellent computer skills, a great telephone manner, and someone who can take charge of a situation and see a problem through to resolution. This role offers you: 40 paid hours per week. 12.67 per hour as a starting salary rising to 14.92 when on shifts. Weekly pay via SolviT Recruitment. Lots of support from a great management team. Job security - this is a VERY long-term agency contract. A nice career ladder to climb. APPLY NOW. If you feel that you are the perfect candidate, then please give Sharon Walsh - Fuller a call at SolviT Recruitment on (01455) (phone number removed). If you are not 100% sure and want us to review your CV, then please respond back to this advert and we will be in touch. Everyone will receive a reply, but please be aware that these are urgent roles based on site in Rugby, with a view to becoming hybrid after full training.
Apr 18, 2024
Seasonal
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) 12.67 per hour (rising to 14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to start a full-time, temporary to permanent role at a busy company that deals with commercial vehicle breakdowns within the UK. Initially, this is an office-based role; however, it will move to a hybrid role after 4 weeks and also move on to a shift pattern where you work an 8-hour shift within a 24-hour period on a rota system. You will be talking to commercial customers who have broken down, guiding them on next steps, recording details on a computer system, speaking to dealers, and ensuring the customers have a clear plan of action on how their vehicle is being recovered or repaired. It's a busy, fast-paced role where you need a cool head, excellent computer skills, a great telephone manner, and someone who can take charge of a situation and see a problem through to resolution. This role offers you: 40 paid hours per week. 12.67 per hour as a starting salary rising to 14.92 when on shifts. Weekly pay via SolviT Recruitment. Lots of support from a great management team. Job security - this is a VERY long-term agency contract. A nice career ladder to climb. APPLY NOW. If you feel that you are the perfect candidate, then please give Sharon Walsh - Fuller a call at SolviT Recruitment on (01455) (phone number removed). If you are not 100% sure and want us to review your CV, then please respond back to this advert and we will be in touch. Everyone will receive a reply, but please be aware that these are urgent roles based on site in Rugby, with a view to becoming hybrid after full training.
Health Check Coordinator - Basingstoke, Hampshire - (Job Ref: 24/BASI) With the expansion of the Randox Health team, we are currently looking to recruit Health Check Cooridnators in the Basingstoke, Hampshire area. The successful applicant will join a multi-disciplinary team and play a role in providing exceptional service to clients. The role of the Health Check Coordinator will be to assist Randox Health in providing NHS Health Checks within the Hampshire area. The Health Check Coordinator will conduct appointments at these events within the local community. The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging this information onto the relevant computer systems. Full training will be given for the role and no prior experience is necessary. The successful candidates will be expected to be able to work on their own initiative and as part of a team with good communication skills, have excellent organisational skills in order to meet the demands of the job role. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Perform duties in an efficient, professional, and courteous manner, including but not limited to, welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that RANDOX's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills. Professional telephone etiquette and manner. Proficient level of IT literacy. Flexibility with working hours, as required by business. Problem solving. Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector. Regulatory compliance experience. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.
Apr 18, 2024
Full time
Health Check Coordinator - Basingstoke, Hampshire - (Job Ref: 24/BASI) With the expansion of the Randox Health team, we are currently looking to recruit Health Check Cooridnators in the Basingstoke, Hampshire area. The successful applicant will join a multi-disciplinary team and play a role in providing exceptional service to clients. The role of the Health Check Coordinator will be to assist Randox Health in providing NHS Health Checks within the Hampshire area. The Health Check Coordinator will conduct appointments at these events within the local community. The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging this information onto the relevant computer systems. Full training will be given for the role and no prior experience is necessary. The successful candidates will be expected to be able to work on their own initiative and as part of a team with good communication skills, have excellent organisational skills in order to meet the demands of the job role. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Perform duties in an efficient, professional, and courteous manner, including but not limited to, welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that RANDOX's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills. Professional telephone etiquette and manner. Proficient level of IT literacy. Flexibility with working hours, as required by business. Problem solving. Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector. Regulatory compliance experience. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.