Package Job Title: School Cook, Church Lawton School NAS Rate of Pay: 12 ph Location: Cherry Tree Avenue, Stoke-on-Trent, ST7 3EL Contract Type: Permanent, Term Time only Weekly Hours: 30 hours Monday - Friday Start Date: ASAP As a School Cook, you have a passion for preparing and serving high-quality food to children and staff, whilst thriving on providing exceptional customer service and remaining calm under pressure. With your creative mindset and strong knowledge of food production and presentation techniques, you pride yourself on ensuring health and safety and food hygiene regulations are adhered to, whilst striving to promote healthy eating to all customers. At Mellors, you will be part of an award-winning family business established in 1840, who strive to offer a bespoke service that is unrivalled, making them the first choice contract caterer for staff restaurants, schools and colleges in the north. Using only the finest and freshest ingredients from local suppliers, they are committed to delivering an exciting choice of food that doesn't cost the earth, whilst ensuring sustainability is at the heart of everything they do. Mellors Mission: Top quality service and food create happy and successful people The Key Requirements: Experience in working with Special Needs children is preferred Experience of cooking from fresh Experience of producing homemade savoury dishes and home baking An NVQ in Cookery/Hospitality is preferred Carry out a stock take when required Ability to promote a welcoming environment to customers Polite, friendly and patient Work well under pressure Good understanding of food hygiene is essential Experience of working with food and cooking from scratch for large numbers (50 - 60 meals) is preferred To perform duties as a lone worker A 'can do' attitude, prepared to assist the rest of the team The Benefits and Perks Term time only Personalised Christmas gift and card Full training and support provided Addition to the Grapevine Platform Access to HIT Training to improve your personal and professional development Company events Company pension (where eligible) This role is subject to an Enhanced DBS check. The Next step: Please click apply and submit an up-to-date CV. Mellors is committed to being an inclusive employer. You can expect to receive an update on your application within two working days. Thank you for your interest and look forward to hearing from you.
Mar 29, 2024
Full time
Package Job Title: School Cook, Church Lawton School NAS Rate of Pay: 12 ph Location: Cherry Tree Avenue, Stoke-on-Trent, ST7 3EL Contract Type: Permanent, Term Time only Weekly Hours: 30 hours Monday - Friday Start Date: ASAP As a School Cook, you have a passion for preparing and serving high-quality food to children and staff, whilst thriving on providing exceptional customer service and remaining calm under pressure. With your creative mindset and strong knowledge of food production and presentation techniques, you pride yourself on ensuring health and safety and food hygiene regulations are adhered to, whilst striving to promote healthy eating to all customers. At Mellors, you will be part of an award-winning family business established in 1840, who strive to offer a bespoke service that is unrivalled, making them the first choice contract caterer for staff restaurants, schools and colleges in the north. Using only the finest and freshest ingredients from local suppliers, they are committed to delivering an exciting choice of food that doesn't cost the earth, whilst ensuring sustainability is at the heart of everything they do. Mellors Mission: Top quality service and food create happy and successful people The Key Requirements: Experience in working with Special Needs children is preferred Experience of cooking from fresh Experience of producing homemade savoury dishes and home baking An NVQ in Cookery/Hospitality is preferred Carry out a stock take when required Ability to promote a welcoming environment to customers Polite, friendly and patient Work well under pressure Good understanding of food hygiene is essential Experience of working with food and cooking from scratch for large numbers (50 - 60 meals) is preferred To perform duties as a lone worker A 'can do' attitude, prepared to assist the rest of the team The Benefits and Perks Term time only Personalised Christmas gift and card Full training and support provided Addition to the Grapevine Platform Access to HIT Training to improve your personal and professional development Company events Company pension (where eligible) This role is subject to an Enhanced DBS check. The Next step: Please click apply and submit an up-to-date CV. Mellors is committed to being an inclusive employer. You can expect to receive an update on your application within two working days. Thank you for your interest and look forward to hearing from you.
Support Coordinator Camberley - Bath Road, service based Permanent, full time (37.5 hrs pw) Pay £23,959 per annum and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Lead Support Worker, you?ll be at the heart of supporting our customers who have mental heal click apply for full job details
Mar 29, 2024
Full time
Support Coordinator Camberley - Bath Road, service based Permanent, full time (37.5 hrs pw) Pay £23,959 per annum and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Lead Support Worker, you?ll be at the heart of supporting our customers who have mental heal click apply for full job details
Job Introduction Do you want to help build a brighter future for communities and individuals in Oldham & Rochdale doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Recovery Worker we offer a starting salary £24,150 with annual pay progression up to £28,252. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date Turning Point Attached documents SM - Recovery Worker.pdf Apply
Mar 29, 2024
Full time
Job Introduction Do you want to help build a brighter future for communities and individuals in Oldham & Rochdale doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Recovery Worker we offer a starting salary £24,150 with annual pay progression up to £28,252. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date Turning Point Attached documents SM - Recovery Worker.pdf Apply
Job Advert Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Redruth . As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. We have 2 services we are recruiting for service 1 - You will be supporting a elderly gentleman who lives in his own home, assisting him with daily activities. Providing emotional support to going out for leisurely drives, you will be playing a vital role in his life. Service 2 - You will be supporting in a house where 4 younger people live. Enjoy being out and about and will keep you on your toes. You will do everything from supporting people with their daily living tasks with things like finances, shopping and going to rock concerts at The Hall for Cornwall. You will work in an established team, focused on delivering the absolute best care and support. What we're looking for : A genuine passion for supporting others. Excellent communication skills and the ability to build meaningful relationships. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive and empathetic attitude towards individuals with learning disabilities. This role requires you to be a driver of a manual car. Contract options : Full-time:37.5 hrs Part-time: flexible hours based on availability Shift times : All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life! Days: Between 07:30- 16:00, 08:30 - 16:00, 16:00 - 21:30, 16:00 - 22:30 or full day. There is also a sleep-in available where you will receive an enhanced flat rate payment of 62.45. Benefits Why join Mencap ? 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options. Ongoing training and development opportunities to enhance your skills. A supportive and inclusive work environment where your contributions are valued. About Mencap Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face. Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now !
Mar 29, 2024
Full time
Job Advert Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Redruth . As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. We have 2 services we are recruiting for service 1 - You will be supporting a elderly gentleman who lives in his own home, assisting him with daily activities. Providing emotional support to going out for leisurely drives, you will be playing a vital role in his life. Service 2 - You will be supporting in a house where 4 younger people live. Enjoy being out and about and will keep you on your toes. You will do everything from supporting people with their daily living tasks with things like finances, shopping and going to rock concerts at The Hall for Cornwall. You will work in an established team, focused on delivering the absolute best care and support. What we're looking for : A genuine passion for supporting others. Excellent communication skills and the ability to build meaningful relationships. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive and empathetic attitude towards individuals with learning disabilities. This role requires you to be a driver of a manual car. Contract options : Full-time:37.5 hrs Part-time: flexible hours based on availability Shift times : All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life! Days: Between 07:30- 16:00, 08:30 - 16:00, 16:00 - 21:30, 16:00 - 22:30 or full day. There is also a sleep-in available where you will receive an enhanced flat rate payment of 62.45. Benefits Why join Mencap ? 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options. Ongoing training and development opportunities to enhance your skills. A supportive and inclusive work environment where your contributions are valued. About Mencap Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face. Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now !
The starting salary for this position is £23,613 per annum based on a 21.60 hour working week, pro-rata to £39,355. If you are looking for a new opportunity to join a supportive and well-regarded team, we are excited to tell you about two new Social Worker positions which are now available at Adoption South East! The positions available are as follows: 1 x part-time (21.60 hours per week), permanent position 1 x part-time (21.60 hours per week), 12-month, fixed-term position Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team Adoption South East (ASE) is a highly regarded regional adoption agency that operates on behalf of four local authorities: Surrey, West Sussex, East Sussex and Brighton and Hove. As a partnership-driven organisation, ASE implements a 'hub and spoke' model, with a central hub located in Lewes, East Sussex and additional offices in each local authority. Our dedicated team works collaboratively to provide exceptional adoption services in the region. Staff are all employed on local terms and conditions, and in this instance, you would be employed by Surrey County Council with a base at Quadrant Court in Woking. By joining our team, you will have the opportunity to work alongside supportive and dedicated adoption professionals, benefiting from local and organisation-wide development prospects. About the role As a Social Worker with ASE you will regularly travel to visit adopting families across our region (and occasionally beyond this, as required). Administrative work associated with the role can be completed using hybrid working arrangements, either from one of our offices or home as preferred, with an expectation that you attend the office on an occasional basis for team meetings or as determined by the team manager. You will hold a varied caseload, including assessment of prospective adopters from stage 2 to adoption order. The team also undertakes family finding and provides adoption support following placement and the making of adoption orders, which you may support with. To gain further insight into our mission and work, please visit our website. At ASE we foster a supportive and inclusive work environment, offering flexible working arrangements. We believe in the power of our team's expertise and are committed to providing ongoing professional development opportunities. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: You are a qualified social worker registered with Social Work England Sound knowledge of social work practice and legislation Strong commitment to securing permanency for children through adoption Experience of research and evidence-based practice Commitment to inclusive practice Ability to work autonomously Full UK driving licence and access to a vehicle for work purposes If you are a motivated Social Worker looking to make a meaningful impact in the field of adoption, we invite you to apply. Join us in our mission to create permanent homes for vulnerable children. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Suzanne Chambers (Service Manager) on . This advert closes at 23:59 on 21st April 2024 with interviews planned for week commencing 29th April in person at Quadrant Court. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
The starting salary for this position is £23,613 per annum based on a 21.60 hour working week, pro-rata to £39,355. If you are looking for a new opportunity to join a supportive and well-regarded team, we are excited to tell you about two new Social Worker positions which are now available at Adoption South East! The positions available are as follows: 1 x part-time (21.60 hours per week), permanent position 1 x part-time (21.60 hours per week), 12-month, fixed-term position Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team Adoption South East (ASE) is a highly regarded regional adoption agency that operates on behalf of four local authorities: Surrey, West Sussex, East Sussex and Brighton and Hove. As a partnership-driven organisation, ASE implements a 'hub and spoke' model, with a central hub located in Lewes, East Sussex and additional offices in each local authority. Our dedicated team works collaboratively to provide exceptional adoption services in the region. Staff are all employed on local terms and conditions, and in this instance, you would be employed by Surrey County Council with a base at Quadrant Court in Woking. By joining our team, you will have the opportunity to work alongside supportive and dedicated adoption professionals, benefiting from local and organisation-wide development prospects. About the role As a Social Worker with ASE you will regularly travel to visit adopting families across our region (and occasionally beyond this, as required). Administrative work associated with the role can be completed using hybrid working arrangements, either from one of our offices or home as preferred, with an expectation that you attend the office on an occasional basis for team meetings or as determined by the team manager. You will hold a varied caseload, including assessment of prospective adopters from stage 2 to adoption order. The team also undertakes family finding and provides adoption support following placement and the making of adoption orders, which you may support with. To gain further insight into our mission and work, please visit our website. At ASE we foster a supportive and inclusive work environment, offering flexible working arrangements. We believe in the power of our team's expertise and are committed to providing ongoing professional development opportunities. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: You are a qualified social worker registered with Social Work England Sound knowledge of social work practice and legislation Strong commitment to securing permanency for children through adoption Experience of research and evidence-based practice Commitment to inclusive practice Ability to work autonomously Full UK driving licence and access to a vehicle for work purposes If you are a motivated Social Worker looking to make a meaningful impact in the field of adoption, we invite you to apply. Join us in our mission to create permanent homes for vulnerable children. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Suzanne Chambers (Service Manager) on . This advert closes at 23:59 on 21st April 2024 with interviews planned for week commencing 29th April in person at Quadrant Court. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home. Reports to: Nurse/Senior Support Worker This role could be for you if you have; A caring and patient nature. Excellent communication skills. The ability to work well under pressure. Previous experience as a carer is preferred, but not essential. What will you get from the role? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Mar 29, 2024
Full time
As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home. Reports to: Nurse/Senior Support Worker This role could be for you if you have; A caring and patient nature. Excellent communication skills. The ability to work well under pressure. Previous experience as a carer is preferred, but not essential. What will you get from the role? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Job Introduction At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Project Worker, you will make a real difference to individual's quality of life as you engage with people to improve their daily living skills. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us. As a Team Leader, you will join The Mill supported living service that supports 12 young people (aged 16- 21) who are threatened with homelessness/ leaving care/ looked after children or young people at risk. Role Responsibility As a Team Leader you will have knowledge and experience of working with young people with complex needs, homelessness, children who are looked after and in transition to leaving care or care leavers who struggle to maintain a tenancy as a result of complex and unmet needs. You will be able to support young people and to maximise their benefits, gain independent living skills, promote independence, health wellbeing and healthy lifestyle choices as well as supporting them to maximise their involvement in local training, education, and employment opportunities. The Ideal Candidate We're ideally looking for a Team Leader with an NVQ/experience in Youth work, as well as solid understanding of homelessness and the impact this has on the wellbeing of young people. You will a have experience in support planning, re-engaging and motivating young people to participate in employment and work programmes, education, training, volunteering and skill building opportunities. As a Team Leader the hours of work are flexible to the service need, so may include some evening and weekend working, and the role also involves covering local manager on-call Rota. You will have leadership experience and be capable of managing the day to day running of the Project team. You must be capable of prioritizing your own case load and using you initiative to plan and implement agreed action to meet set deadlines. As a great team Leader with lots of energy, you'll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What benefits will I receive? Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes: Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays Flexible benefit options including, bike to work schemes and season ticket loans Competitive Pension and Life Assurance scheme Employee Assistance Programme and access to online Health and Wellbeing support Flexible working patterns to support work/life balance Access to a wide range of discounts including Cinema, Groceries and Gym. As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe: Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs Regular updates, FAQs, myth busting from Turning Point's clinical team as well as wellbeing seminars which provide support on a variety of topics We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents MH - Team Leader.pdf Apply
Mar 29, 2024
Full time
Job Introduction At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Project Worker, you will make a real difference to individual's quality of life as you engage with people to improve their daily living skills. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us. As a Team Leader, you will join The Mill supported living service that supports 12 young people (aged 16- 21) who are threatened with homelessness/ leaving care/ looked after children or young people at risk. Role Responsibility As a Team Leader you will have knowledge and experience of working with young people with complex needs, homelessness, children who are looked after and in transition to leaving care or care leavers who struggle to maintain a tenancy as a result of complex and unmet needs. You will be able to support young people and to maximise their benefits, gain independent living skills, promote independence, health wellbeing and healthy lifestyle choices as well as supporting them to maximise their involvement in local training, education, and employment opportunities. The Ideal Candidate We're ideally looking for a Team Leader with an NVQ/experience in Youth work, as well as solid understanding of homelessness and the impact this has on the wellbeing of young people. You will a have experience in support planning, re-engaging and motivating young people to participate in employment and work programmes, education, training, volunteering and skill building opportunities. As a Team Leader the hours of work are flexible to the service need, so may include some evening and weekend working, and the role also involves covering local manager on-call Rota. You will have leadership experience and be capable of managing the day to day running of the Project team. You must be capable of prioritizing your own case load and using you initiative to plan and implement agreed action to meet set deadlines. As a great team Leader with lots of energy, you'll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What benefits will I receive? Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes: Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays Flexible benefit options including, bike to work schemes and season ticket loans Competitive Pension and Life Assurance scheme Employee Assistance Programme and access to online Health and Wellbeing support Flexible working patterns to support work/life balance Access to a wide range of discounts including Cinema, Groceries and Gym. As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe: Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs Regular updates, FAQs, myth busting from Turning Point's clinical team as well as wellbeing seminars which provide support on a variety of topics We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents MH - Team Leader.pdf Apply
As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence. Reports to: Home Manager/Deputy Manager/Nurse This role could be for you if have, Previous experience in a senior care role. Strong communication and leadership skills. Good organisational skills and ability to prioritise workload. Ability to work effectively as part of a team. Empathetic and caring nature. Qualifications You will have, or be working towards, NVQ3 in Health & Social Care. What will you get from the role? You ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Mar 29, 2024
Full time
As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence. Reports to: Home Manager/Deputy Manager/Nurse This role could be for you if have, Previous experience in a senior care role. Strong communication and leadership skills. Good organisational skills and ability to prioritise workload. Ability to work effectively as part of a team. Empathetic and caring nature. Qualifications You will have, or be working towards, NVQ3 in Health & Social Care. What will you get from the role? You ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note:In order to complete an apprenticeship there needs to be a significant learning need.You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Sunday 14 April 2024 Salary Range £24,539 - £33,589 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Here at Lloyds Banking Group, we are passionate about delivering a high-quality apprenticeship experience to support everyone to realise their full potential. It s a chance to learn skills, gain qualifications and earn a salary, all while playing an important role in making finance a force for good. If you re eager to kick start your career in data this is a chance to learn skills, gain qualifications and earn a salary, all while playing an important role in making finance a force for good. Job Description As a data analyst apprentice you ll cover the fundamentals of data analytics and begin to become a data professional, using big data and statistical modelling to make better predictions from data. Delivered by Firebrand, the level 4 Data Analyst apprenticeship will bring you the knowledge and capability to extract, manipulate, model, visualise and present data to provide business insight. Our programme will give you a thorough understanding of how data is integrated to allow the application of statistics and modelling to make better predictions from data. Data story telling runs throughout the programme and you will explore a number of theories which will to reinforce concepts around effective visualisation. Your apprenticeship will take around 18 months to complete and will cover key areas such as: Analytics lifecycles Data democratisation SQL data extraction Advanced data joins Advanced visualisation of data Statistical programming languages Predictive modelling and forecasting Statistics in analysis Creating and delivering a great data product Our recruitment process has 3 steps - our online application, online assessments and an assessment day. You ll be given full details of the process throughout your recruitment journey. Key dates for your diary: Assessment day: May / June 2024 Start: September 2024 We expect you to be motivated, ambitious and committed to your own development. In particular, you ll be keen to get to grips with financial systems and processes. We re committed to your career at Lloyds Banking Group and to demonstrate this commitment we ll seek to promote you to the next level on your career journey on the successful completion of the Level 4 qualification subject to your overall performance and we will enrol you onto the Level 6 qualification. Starting Salary: £24,539 WHY LLOYDS BANKING GROUP We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. WHAT YOU LL NEED Our main requirement is that you to have a passion for the role you re applying for! Aside from this we have a few formal requirements: Education: GCSE English and maths at grades 4 - 9 or equivalent. Location: You should live a commutable distance from the location in this advert. Our work style is hybrid and you should expect to be in the office at least 2 days per week. Additional Requirements: You ll be aged at least 18 years old when the apprenticeship starts. Whilst we welcome candidates who have a degree, this cannot be in a field related to the apprenticeship due to a crossover in learning. We ll request a copy of your degree module transcript to review your prior learning if your degree may contain prior learning. FOR INFORMATION: due to Home Office requirements regarding Skilled Workers, we re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold - if this situation applies to you, please consider looking for other vacancies which may be more suitable. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days annual holiday entitlement A range of wellbeing initiatives and generous parental leave policies Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised. So, if you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you! If you have any queries regarding the recruitment process, please email and a member of our team will be happy to help and will reply within 3 working days (Monday - Friday). We understand you will be keen to have your question answered asap, but please be aware that other LBG recruitment mailboxes cannot answer questions related to apprenticeship recruitment. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 29, 2024
Full time
Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note:In order to complete an apprenticeship there needs to be a significant learning need.You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Sunday 14 April 2024 Salary Range £24,539 - £33,589 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Here at Lloyds Banking Group, we are passionate about delivering a high-quality apprenticeship experience to support everyone to realise their full potential. It s a chance to learn skills, gain qualifications and earn a salary, all while playing an important role in making finance a force for good. If you re eager to kick start your career in data this is a chance to learn skills, gain qualifications and earn a salary, all while playing an important role in making finance a force for good. Job Description As a data analyst apprentice you ll cover the fundamentals of data analytics and begin to become a data professional, using big data and statistical modelling to make better predictions from data. Delivered by Firebrand, the level 4 Data Analyst apprenticeship will bring you the knowledge and capability to extract, manipulate, model, visualise and present data to provide business insight. Our programme will give you a thorough understanding of how data is integrated to allow the application of statistics and modelling to make better predictions from data. Data story telling runs throughout the programme and you will explore a number of theories which will to reinforce concepts around effective visualisation. Your apprenticeship will take around 18 months to complete and will cover key areas such as: Analytics lifecycles Data democratisation SQL data extraction Advanced data joins Advanced visualisation of data Statistical programming languages Predictive modelling and forecasting Statistics in analysis Creating and delivering a great data product Our recruitment process has 3 steps - our online application, online assessments and an assessment day. You ll be given full details of the process throughout your recruitment journey. Key dates for your diary: Assessment day: May / June 2024 Start: September 2024 We expect you to be motivated, ambitious and committed to your own development. In particular, you ll be keen to get to grips with financial systems and processes. We re committed to your career at Lloyds Banking Group and to demonstrate this commitment we ll seek to promote you to the next level on your career journey on the successful completion of the Level 4 qualification subject to your overall performance and we will enrol you onto the Level 6 qualification. Starting Salary: £24,539 WHY LLOYDS BANKING GROUP We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. WHAT YOU LL NEED Our main requirement is that you to have a passion for the role you re applying for! Aside from this we have a few formal requirements: Education: GCSE English and maths at grades 4 - 9 or equivalent. Location: You should live a commutable distance from the location in this advert. Our work style is hybrid and you should expect to be in the office at least 2 days per week. Additional Requirements: You ll be aged at least 18 years old when the apprenticeship starts. Whilst we welcome candidates who have a degree, this cannot be in a field related to the apprenticeship due to a crossover in learning. We ll request a copy of your degree module transcript to review your prior learning if your degree may contain prior learning. FOR INFORMATION: due to Home Office requirements regarding Skilled Workers, we re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold - if this situation applies to you, please consider looking for other vacancies which may be more suitable. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days annual holiday entitlement A range of wellbeing initiatives and generous parental leave policies Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised. So, if you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you! If you have any queries regarding the recruitment process, please email and a member of our team will be happy to help and will reply within 3 working days (Monday - Friday). We understand you will be keen to have your question answered asap, but please be aware that other LBG recruitment mailboxes cannot answer questions related to apprenticeship recruitment. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Job Introduction Drivers Only At Turning Point, we support people with learning disabilities across England. As a Senior Support Worker, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their full potential. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own and lead by example Our service in Peterborough, is a 24 hour supported living service, where we support individuals with learning disabilities and complex needs to live independently within their own home. People that we support here have a mixture of communication, mobility and health needs and these would be described as quieter environments where we tailor our services to enable people to be as independent as possible. We endeavor to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centered way which includes various activities, shopping, managing own budgets and cooking. Raising the bar for person-centered care, you'll provide support, which means not only putting their well-being first, but building and maintaining relationships with their families and friends. Role Responsibility You and your team will develop flexible and realistic support plans and risk assessments with the individuals you support and in collaboration with family members and other professionals, ensuring that the support plans reflect each person's needs, goals and aspirations. Part of the role will include reviewing support plans and risk assessments, liaising with health professionals, chairing a variety of meetings, completing Mental Capacity Assessments, holding Best Interest meetings and completing DoLS applications. You must have a full, clean and valid driving license to be considered for this role. The Ideal Candidate We are looking for Senior Support Workers who can quickly adapt within busy and changeable environments. Not only will you need the ability to lead a team of Support Workers on a shift, allocate work and delegate tasks, you will be expected to directly line manage a team of support staff. This will include managing and overseeing the rota, sickness, supervisions and appraisals, managing performance issues, coaching and mentoring. We expect our Senior Support Workers to bring the strong communication skills needed to tailor their message to a variety of audiences. You should be a team player with some experience gained in the care sector - preferably a working knowledge of supporting individuals who have a learning disabilities, Physical disabilities and health issues. We will offer a varied and interesting training and development package to develop you as a line manager and support you in the role. About us What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents 2022 Team Manager Role Profile and Job expectations 2022.pdf Apply
Mar 29, 2024
Full time
Job Introduction Drivers Only At Turning Point, we support people with learning disabilities across England. As a Senior Support Worker, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their full potential. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own and lead by example Our service in Peterborough, is a 24 hour supported living service, where we support individuals with learning disabilities and complex needs to live independently within their own home. People that we support here have a mixture of communication, mobility and health needs and these would be described as quieter environments where we tailor our services to enable people to be as independent as possible. We endeavor to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centered way which includes various activities, shopping, managing own budgets and cooking. Raising the bar for person-centered care, you'll provide support, which means not only putting their well-being first, but building and maintaining relationships with their families and friends. Role Responsibility You and your team will develop flexible and realistic support plans and risk assessments with the individuals you support and in collaboration with family members and other professionals, ensuring that the support plans reflect each person's needs, goals and aspirations. Part of the role will include reviewing support plans and risk assessments, liaising with health professionals, chairing a variety of meetings, completing Mental Capacity Assessments, holding Best Interest meetings and completing DoLS applications. You must have a full, clean and valid driving license to be considered for this role. The Ideal Candidate We are looking for Senior Support Workers who can quickly adapt within busy and changeable environments. Not only will you need the ability to lead a team of Support Workers on a shift, allocate work and delegate tasks, you will be expected to directly line manage a team of support staff. This will include managing and overseeing the rota, sickness, supervisions and appraisals, managing performance issues, coaching and mentoring. We expect our Senior Support Workers to bring the strong communication skills needed to tailor their message to a variety of audiences. You should be a team player with some experience gained in the care sector - preferably a working knowledge of supporting individuals who have a learning disabilities, Physical disabilities and health issues. We will offer a varied and interesting training and development package to develop you as a line manager and support you in the role. About us What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents 2022 Team Manager Role Profile and Job expectations 2022.pdf Apply
Caregiver / Support Worker Location : Partick, Glasgow. Salary: £12.00 - £13.50 per hour / or salary. Contract : Various Contract Types Available. Looking for a role that makes a difference? Join the Homecare Scotland family! Homecare Scotland is one of the country s leading care and support providers. We are incredibly proud to be family owned and have been providing the highest quality of care professionals to our clients for over 20 years. We are currently looking for motivated and quality driven Support Workers / Caregivers in Partick, Glasgow to join our growing Homecare Scotland family. Full-time and part-time roles are available. Client: The client is a female living with multiple injuries post road traffic accident, has a permanent tracheostomy, PEG, brain injury and amputation. A 24/7 care package is in place for our client in her fully adapted home in Partick, providing 2:1 care. The Caregivers daily routine includes help with all aspects of her personal care, PEG medication and feeds, social interaction with her partner, young son, and her extended family as well as regular outings to local parks, galleries etc. Hours: Full-time and part-time available 12 hour shifts, for day and night shifts Main Responsibilities: • Providing personal care; washing, dressing, food preparation, shopping, hospital visits, activities, moving and handling, medication administration and more! • Identifying needs and assisting with these • Improve the service user's quality of life, and promote independence Requirements/Skills: • Care experience required, ideally with tracheostomy experience • Warm, friendly, and motivated individual • Have a team player attitude while showing empathy and understanding in demanding situations • Fantastic communication skills • Commitment to providing the highest quality care • SVQ 2-4 advantageous but not essential Benefits: • £12 - £13.50 per hour / or salary • Permanent full-time or part-time employment contracts available (including 28 days annual leave, 1 extra day annual leave on your birthday, 10 days paid sick leave and a company pension! These benefits are pro-rata for part-time contracts) • PVG fees paid for by the company • SSSC fees reimbursed by the company after a qualifying period • Healthcare cashback plan: benefits include annual allowance for dental treatment and glasses, access to private GP and counselling services • Training & ongoing support provided • Opportunities to work with other clients T&C s apply If you want to make a difference everyday and work with the best, join Homecare Scotland now!
Mar 29, 2024
Full time
Caregiver / Support Worker Location : Partick, Glasgow. Salary: £12.00 - £13.50 per hour / or salary. Contract : Various Contract Types Available. Looking for a role that makes a difference? Join the Homecare Scotland family! Homecare Scotland is one of the country s leading care and support providers. We are incredibly proud to be family owned and have been providing the highest quality of care professionals to our clients for over 20 years. We are currently looking for motivated and quality driven Support Workers / Caregivers in Partick, Glasgow to join our growing Homecare Scotland family. Full-time and part-time roles are available. Client: The client is a female living with multiple injuries post road traffic accident, has a permanent tracheostomy, PEG, brain injury and amputation. A 24/7 care package is in place for our client in her fully adapted home in Partick, providing 2:1 care. The Caregivers daily routine includes help with all aspects of her personal care, PEG medication and feeds, social interaction with her partner, young son, and her extended family as well as regular outings to local parks, galleries etc. Hours: Full-time and part-time available 12 hour shifts, for day and night shifts Main Responsibilities: • Providing personal care; washing, dressing, food preparation, shopping, hospital visits, activities, moving and handling, medication administration and more! • Identifying needs and assisting with these • Improve the service user's quality of life, and promote independence Requirements/Skills: • Care experience required, ideally with tracheostomy experience • Warm, friendly, and motivated individual • Have a team player attitude while showing empathy and understanding in demanding situations • Fantastic communication skills • Commitment to providing the highest quality care • SVQ 2-4 advantageous but not essential Benefits: • £12 - £13.50 per hour / or salary • Permanent full-time or part-time employment contracts available (including 28 days annual leave, 1 extra day annual leave on your birthday, 10 days paid sick leave and a company pension! These benefits are pro-rata for part-time contracts) • PVG fees paid for by the company • SSSC fees reimbursed by the company after a qualifying period • Healthcare cashback plan: benefits include annual allowance for dental treatment and glasses, access to private GP and counselling services • Training & ongoing support provided • Opportunities to work with other clients T&C s apply If you want to make a difference everyday and work with the best, join Homecare Scotland now!
Caring for Communities and People
Gloucester, Gloucestershire
Senior Support Worker - Supported Accommodation Passionate about Support and leading a team?Passionate about passing your knowledge to others?Want to grow within an organisation with strong employee values?Come and join a Charity focused on people rather than profit.As our new Senior Support Worker, you would provide floating support and assist with overseeing staff ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll mainly be based in properties in Cheltenham and Gloucester working a mix of 10-6pm and 12-8pm shifts with some weekend working. Full-time and Part-time hours considered (minimum of 22.5 hours per week) Why should you consider this opportunity? Work within a fun, established and very supportive team.Management support from a very well established and tight knit senior management team with decades of experience.Career growth, joining a service which has grown in the last 5 years from a few properties to 20+ across 5 counties. Role Responsibilities • You'll Re-enforce, positive support being delivered and establish the same standards in new placements.• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.• Oversee staff, including volunteers and students, focusing on supervisions, appraisals, and other quality measures.• Participate in the on-call rota, for which you will be paid extra for.• Assist in the recruitment, selection, induction, and supervision of staff as needed. About Us Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? • 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more • Enhanced pension • Enhanced sick pay• Death in service benefit• Free subscription to Benenden healthcare cashback plan or Perkbox discounts• 45p Business Mileage • Investors in People Gold accredited employer, committed to making the workplace better for you.• Comprehensive induction and ongoing training and development.• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• In-house Workplace Welfare Manager for support when needed. Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional Pride.• Integrity is everything.• Reflect and learn.• Continuous Improvement.• Take your best self wherever you go. Apply Now If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position : Senior Support Worker (Job ID 824) Hours : Full-time hours 37.5 or Part-time hours (minimum of 22.5 hours per week) working a mix of 10-6pm and 12-8pm shifts with some weekend working. Contract : Permanent Location: Gloucestershire and surrounding areas Pay : £24,725 a year full-time equivalent (Part-time will be pro rata) Closing Date: 7th April 2024 - CCP reserves the right to close the job advert early if needed.CCP is committed to equality and diversity, ensuring fair treatment and equal opportunities for all.We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.Please review the attached job attachments for further insights.You may also have experience in the following: Support Worker, Senior Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Support Supervisor, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc.
Mar 29, 2024
Full time
Senior Support Worker - Supported Accommodation Passionate about Support and leading a team?Passionate about passing your knowledge to others?Want to grow within an organisation with strong employee values?Come and join a Charity focused on people rather than profit.As our new Senior Support Worker, you would provide floating support and assist with overseeing staff ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll mainly be based in properties in Cheltenham and Gloucester working a mix of 10-6pm and 12-8pm shifts with some weekend working. Full-time and Part-time hours considered (minimum of 22.5 hours per week) Why should you consider this opportunity? Work within a fun, established and very supportive team.Management support from a very well established and tight knit senior management team with decades of experience.Career growth, joining a service which has grown in the last 5 years from a few properties to 20+ across 5 counties. Role Responsibilities • You'll Re-enforce, positive support being delivered and establish the same standards in new placements.• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.• Oversee staff, including volunteers and students, focusing on supervisions, appraisals, and other quality measures.• Participate in the on-call rota, for which you will be paid extra for.• Assist in the recruitment, selection, induction, and supervision of staff as needed. About Us Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? • 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more • Enhanced pension • Enhanced sick pay• Death in service benefit• Free subscription to Benenden healthcare cashback plan or Perkbox discounts• 45p Business Mileage • Investors in People Gold accredited employer, committed to making the workplace better for you.• Comprehensive induction and ongoing training and development.• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• In-house Workplace Welfare Manager for support when needed. Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional Pride.• Integrity is everything.• Reflect and learn.• Continuous Improvement.• Take your best self wherever you go. Apply Now If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position : Senior Support Worker (Job ID 824) Hours : Full-time hours 37.5 or Part-time hours (minimum of 22.5 hours per week) working a mix of 10-6pm and 12-8pm shifts with some weekend working. Contract : Permanent Location: Gloucestershire and surrounding areas Pay : £24,725 a year full-time equivalent (Part-time will be pro rata) Closing Date: 7th April 2024 - CCP reserves the right to close the job advert early if needed.CCP is committed to equality and diversity, ensuring fair treatment and equal opportunities for all.We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.Please review the attached job attachments for further insights.You may also have experience in the following: Support Worker, Senior Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Support Supervisor, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc.
Caring for Communities and People
Gloucester, Gloucestershire
Support Worker - Supported Accommodation Passionate about Support? Passionate about passing your knowledge to others? Want to grow within an organisation with strong employee values? Come and join a Charity focused on people rather than profit. As our new Support Worker, you would provide floating support ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly in properties in Cheltenham and Gloucester. Shifts are a mix of 10-6pm and 12-8pm with some weekend working. Full-time (37.5 hours per week) and Part-time (minimum of 22.5 hours per week) opportunities available. Why should you consider this opportunity? • Work within a fun, established and very supportive team.• Management support from a very well established and tight knit senior management team with decades of experience.• Career growth, joining a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.• You'll Re-enforce, positive support being delivered and establish the same standards in new placements.• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. About Us Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? • 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more • Enhanced pension• Enhanced sick pay• Death in service benefit• Free subscription to Benenden healthcare cashback plan or Perkbox discounts• 45p Business Mileage • Investors in People Gold accredited employer, committed to making the workplace better for you.• Comprehensive induction and ongoing training and development.• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• In-house Workplace Welfare Manager for support when needed. Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional Pride.• Integrity is everything.• Reflect and learn.• Continuous Improvement.• Take your best self wherever you go. Apply Now If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Hours: Full-time 37.5 hours per week working a mix of 10-6pm and 12-8pm shifts with some weekend working. Part-time also considered minimum of 22.5 hours per week Contract : Permanent Location: Gloucestershire and surrounding areas Pay: £23,800 a year based on full-time 37.5 hours per week (Part-time hours, salary will be pro rata down) Opportunity to earn more with overtime and sleeps. Closing Date: 8th April 2024 - CCP reserves the right to close the job advert early if needed. CCP is committed to equality and diversity, ensuring fair treatment and equal opportunities for all. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP. You may have experience in the following: Support Worker, Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc REF-
Mar 29, 2024
Full time
Support Worker - Supported Accommodation Passionate about Support? Passionate about passing your knowledge to others? Want to grow within an organisation with strong employee values? Come and join a Charity focused on people rather than profit. As our new Support Worker, you would provide floating support ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly in properties in Cheltenham and Gloucester. Shifts are a mix of 10-6pm and 12-8pm with some weekend working. Full-time (37.5 hours per week) and Part-time (minimum of 22.5 hours per week) opportunities available. Why should you consider this opportunity? • Work within a fun, established and very supportive team.• Management support from a very well established and tight knit senior management team with decades of experience.• Career growth, joining a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.• You'll Re-enforce, positive support being delivered and establish the same standards in new placements.• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. About Us Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? • 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more • Enhanced pension• Enhanced sick pay• Death in service benefit• Free subscription to Benenden healthcare cashback plan or Perkbox discounts• 45p Business Mileage • Investors in People Gold accredited employer, committed to making the workplace better for you.• Comprehensive induction and ongoing training and development.• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• In-house Workplace Welfare Manager for support when needed. Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional Pride.• Integrity is everything.• Reflect and learn.• Continuous Improvement.• Take your best self wherever you go. Apply Now If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Hours: Full-time 37.5 hours per week working a mix of 10-6pm and 12-8pm shifts with some weekend working. Part-time also considered minimum of 22.5 hours per week Contract : Permanent Location: Gloucestershire and surrounding areas Pay: £23,800 a year based on full-time 37.5 hours per week (Part-time hours, salary will be pro rata down) Opportunity to earn more with overtime and sleeps. Closing Date: 8th April 2024 - CCP reserves the right to close the job advert early if needed. CCP is committed to equality and diversity, ensuring fair treatment and equal opportunities for all. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP. You may have experience in the following: Support Worker, Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc REF-
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. ABOUT THE ROLE We're hiring a specialist women s refuge, Deputy Service Manager. Someone who really cares about the rights of women and their children to join our new service in West London. This role is an opportunity for a leader to support and manage a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma . The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service which spans over 3 buildings and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support the Service Manager with having overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs. Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. Benefits, including Non-Contractual Perks - 25 days annual leave, increasing with the length of service - Training and Development, including access to courses, upskilling, and progression plans - Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments - Employee Assistance Programme, including counselling - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing. - Life Assurance Scheme - Cycle-to-work scheme - Annual Staff Awards - Be part of a person-centred organisation! ABOUT YOU The successful applicant will have keen knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills. We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now! OVERVIEW OF KEY RESPONSIBILITIES Line Management and Leadership Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities. Provide leadership and management throughout the full employee lifecycle. Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed. Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment. Service Delivery Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents. Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery. Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct. Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment. Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate. Risk Management Follow relevant risk assessment and management procedures, share relevant information with others as necessary. Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR. Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team. Property and Housing Management Ensure the accommodation in which residents live is clean and maintained to a high standard Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Ensure a provision of high quality housing management service is provided to residents. Financial Management Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised. Promote effective cost control mechanisms and other financial activities. Maintain financial management within the service. Other Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information. KEY CRITERIA What we are looking for: It is an occupational requirement that the post holder is female Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills. Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software. Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of Housing Management, including voids and evictions What we would like, but not essential: Previous experience in people management and development Understanding, knowledge, and/or practical application of key legislation Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. WORKING FOR US ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Our Values Ambition Eager to succeed and to accomplish as much as possible for our people Empowerment Giving staff and the people we support the tools, training, and information they need to achieve their potential Transparency Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff Inclusivity Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right ADDITIONAL INFORMATION . click apply for full job details
Mar 29, 2024
Full time
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. ABOUT THE ROLE We're hiring a specialist women s refuge, Deputy Service Manager. Someone who really cares about the rights of women and their children to join our new service in West London. This role is an opportunity for a leader to support and manage a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma . The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service which spans over 3 buildings and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support the Service Manager with having overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs. Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. Benefits, including Non-Contractual Perks - 25 days annual leave, increasing with the length of service - Training and Development, including access to courses, upskilling, and progression plans - Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments - Employee Assistance Programme, including counselling - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing. - Life Assurance Scheme - Cycle-to-work scheme - Annual Staff Awards - Be part of a person-centred organisation! ABOUT YOU The successful applicant will have keen knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills. We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now! OVERVIEW OF KEY RESPONSIBILITIES Line Management and Leadership Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities. Provide leadership and management throughout the full employee lifecycle. Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed. Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment. Service Delivery Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents. Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery. Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct. Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment. Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate. Risk Management Follow relevant risk assessment and management procedures, share relevant information with others as necessary. Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR. Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team. Property and Housing Management Ensure the accommodation in which residents live is clean and maintained to a high standard Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Ensure a provision of high quality housing management service is provided to residents. Financial Management Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised. Promote effective cost control mechanisms and other financial activities. Maintain financial management within the service. Other Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information. KEY CRITERIA What we are looking for: It is an occupational requirement that the post holder is female Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills. Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software. Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of Housing Management, including voids and evictions What we would like, but not essential: Previous experience in people management and development Understanding, knowledge, and/or practical application of key legislation Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. WORKING FOR US ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Our Values Ambition Eager to succeed and to accomplish as much as possible for our people Empowerment Giving staff and the people we support the tools, training, and information they need to achieve their potential Transparency Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff Inclusivity Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right ADDITIONAL INFORMATION . click apply for full job details
Customer Service Administrator 20,000 - 21,000 per annum Chelmsford, Essex Monday-Friday, 9am-7pm (35 hours) On days you work until 7pm, you will work 9am-3pm in the office and 5pm - 7pm will be worked from home. This will be for a maximum of 2 days per week on a rota basis. Usual office hours are 9am-5pm. Job role: The Customer Service Administrator role is to support the Sales Team Leader to drive sales for each of the three conveyancing departments and supervise the sales team. With a dedicated sales line for clients looking for quotes, the sales team are responsible for raising quotes and following up on quotes to encourage potential new clients by answering any questions they may have, ensuring excellent customer service is provided. Once potential new clients have been converted into new instructions, the files are opened on the system and passed to the relevant department. The role requires confidence, patience, politeness, and knowledge of the services. Excellent telephone and communication skills are required with ability to prioritise and pay attention to detail. Job responsibilities: Issuing quotations within a timely manner upon receipt, whether this be by phone, email or any other means. Ensuring that client contact is maintained regularly to provide answers to any questions, to receive updates on where potential new clients are at with their transactions and to understand if they are proceeding with the quote. All client correspondence to be logged to ensure the update process is as streamlined as possible and that all members of the team have an understanding of any key information that is provided by the client. Encouraging clients to provide feedback in any instances to help us to improve so that we provide the best service possible and further feedback any important information to the Sales Team Leader/BDM. Informing the Sales Team Leader of any new work, one off new build instructions to ensure that work can be distributed accordingly. Being knowledgeable of the conveyancing process and asking questions where needed to ensure that clients are provided with accurate information. Ensuring that all files are signed for by the conveyancing team at the beginning of every day and file inserts are prepped in readiness for creating new files. Organise and attend promotional events as and when required. Take direction from Sales Team Leader as and when required. Key Skills: Excellent communication skills, verbally and written Ability to work largely on own initiative Positive and friendly persona Excellent time-keeping, organisation and working methods Professional and approachable A good standard of personal presentation Ability to promote a positive image of the company Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Customer Service Administrator 20,000 - 21,000 per annum Chelmsford, Essex Monday-Friday, 9am-7pm (35 hours) On days you work until 7pm, you will work 9am-3pm in the office and 5pm - 7pm will be worked from home. This will be for a maximum of 2 days per week on a rota basis. Usual office hours are 9am-5pm. Job role: The Customer Service Administrator role is to support the Sales Team Leader to drive sales for each of the three conveyancing departments and supervise the sales team. With a dedicated sales line for clients looking for quotes, the sales team are responsible for raising quotes and following up on quotes to encourage potential new clients by answering any questions they may have, ensuring excellent customer service is provided. Once potential new clients have been converted into new instructions, the files are opened on the system and passed to the relevant department. The role requires confidence, patience, politeness, and knowledge of the services. Excellent telephone and communication skills are required with ability to prioritise and pay attention to detail. Job responsibilities: Issuing quotations within a timely manner upon receipt, whether this be by phone, email or any other means. Ensuring that client contact is maintained regularly to provide answers to any questions, to receive updates on where potential new clients are at with their transactions and to understand if they are proceeding with the quote. All client correspondence to be logged to ensure the update process is as streamlined as possible and that all members of the team have an understanding of any key information that is provided by the client. Encouraging clients to provide feedback in any instances to help us to improve so that we provide the best service possible and further feedback any important information to the Sales Team Leader/BDM. Informing the Sales Team Leader of any new work, one off new build instructions to ensure that work can be distributed accordingly. Being knowledgeable of the conveyancing process and asking questions where needed to ensure that clients are provided with accurate information. Ensuring that all files are signed for by the conveyancing team at the beginning of every day and file inserts are prepped in readiness for creating new files. Organise and attend promotional events as and when required. Take direction from Sales Team Leader as and when required. Key Skills: Excellent communication skills, verbally and written Ability to work largely on own initiative Positive and friendly persona Excellent time-keeping, organisation and working methods Professional and approachable A good standard of personal presentation Ability to promote a positive image of the company Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Autism Practitioners - Fife Cowdenbeath, Lochgelly and CardendenFull Time and Part Time positions available£12.00 - £12.75 per hour (including funding allowance) / £23,088 - £24,526 pro rata£87.20 payment per sleepoverEnhanced rate for weekend working An exciting opportunity has arisen to join our team within Fife Area Services. Currently supporting over 60 autistic adults within a variety of settings across Fife, we are looking to recruit enthusiastic practitioners to our Cowdenbeath, Lochgelly and Cardenden services.At Scottish Autism, we acknowledge the specialist support our staff provide to autistic individuals, therefore those carrying out support work are known as Autism Practitioners.As an Autism Practitioner, experience of working within social care is desirable but not essential as we are seeking to appoint people who share our values: Collaboration; Compassion; Change Makers; Contribution. We love what we do, we never lose sight of our purpose and the difference we can make to people's lives.New colleagues must be keen to learn and develop into the role. We will support you to do this by offering outstanding training and we are continuously improving to ensure all our Autism Practitioners are supported and have the skills to deliver a quality service. Autism Practitioners will work with the people we support and other team members to: - Continuously develop personalised support plans with the supported individual, their support network, and other stakeholders to ensure their life goals and aspirations are the main focus.- Build positive relationships with the supported individual.- To take part in their chosen activities.- Be an active part of their local community and live as independently as possible.- Complete all tasks necessary to maintain their home and may be required to support with personal care.As part of your role, you will be required to undertake shift work, including weekends and evenings, so flexibility towards working hours is key. Scottish Autism offers you: Staff wellbeing is priority, and we strive to ensure all colleagues feel valued and supported at work.We provide an excellent benefits package which includes a competitive salary and a personalised learning pathway for all.We keep it simple with 3 pay points. You progress at your pace as you develop. We benchmark regularly to ensure the rates are competitive.- 32 days' holiday pro rata (which increases with your length of service)- Sector leading training from day one, including fully funded support to complete your necessary SVQ- Non-contributory life assurance scheme- Workplace Pension (Employer matched up to 9%)- Discount platform- Employee Assistance ProgrammeThese posts are subject to a PVG Disclosure check. All new employees must register with the Scottish Social Services Council within 6 months of starting in post. Scottish Autism cover all the costs of PVG membership and SSSC Registration for employees. We welcome applications from people with lived experience of autism.Closing Date: 17th April 2024 Valuing diversity and promoting equal opportunities is at the heart of our vision, mission and values.Registered charity number is SC009068.So, if you'd like to join us as an Autism Practitioner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Autism Support Worker, Support Worker, Social Worker, Healthcare Worker, Care Worker, Care Practitioner, Support Assistant, Autism Outreach Officer, Support Officer, or Behavioural Support Worker.
Mar 29, 2024
Full time
Autism Practitioners - Fife Cowdenbeath, Lochgelly and CardendenFull Time and Part Time positions available£12.00 - £12.75 per hour (including funding allowance) / £23,088 - £24,526 pro rata£87.20 payment per sleepoverEnhanced rate for weekend working An exciting opportunity has arisen to join our team within Fife Area Services. Currently supporting over 60 autistic adults within a variety of settings across Fife, we are looking to recruit enthusiastic practitioners to our Cowdenbeath, Lochgelly and Cardenden services.At Scottish Autism, we acknowledge the specialist support our staff provide to autistic individuals, therefore those carrying out support work are known as Autism Practitioners.As an Autism Practitioner, experience of working within social care is desirable but not essential as we are seeking to appoint people who share our values: Collaboration; Compassion; Change Makers; Contribution. We love what we do, we never lose sight of our purpose and the difference we can make to people's lives.New colleagues must be keen to learn and develop into the role. We will support you to do this by offering outstanding training and we are continuously improving to ensure all our Autism Practitioners are supported and have the skills to deliver a quality service. Autism Practitioners will work with the people we support and other team members to: - Continuously develop personalised support plans with the supported individual, their support network, and other stakeholders to ensure their life goals and aspirations are the main focus.- Build positive relationships with the supported individual.- To take part in their chosen activities.- Be an active part of their local community and live as independently as possible.- Complete all tasks necessary to maintain their home and may be required to support with personal care.As part of your role, you will be required to undertake shift work, including weekends and evenings, so flexibility towards working hours is key. Scottish Autism offers you: Staff wellbeing is priority, and we strive to ensure all colleagues feel valued and supported at work.We provide an excellent benefits package which includes a competitive salary and a personalised learning pathway for all.We keep it simple with 3 pay points. You progress at your pace as you develop. We benchmark regularly to ensure the rates are competitive.- 32 days' holiday pro rata (which increases with your length of service)- Sector leading training from day one, including fully funded support to complete your necessary SVQ- Non-contributory life assurance scheme- Workplace Pension (Employer matched up to 9%)- Discount platform- Employee Assistance ProgrammeThese posts are subject to a PVG Disclosure check. All new employees must register with the Scottish Social Services Council within 6 months of starting in post. Scottish Autism cover all the costs of PVG membership and SSSC Registration for employees. We welcome applications from people with lived experience of autism.Closing Date: 17th April 2024 Valuing diversity and promoting equal opportunities is at the heart of our vision, mission and values.Registered charity number is SC009068.So, if you'd like to join us as an Autism Practitioner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Autism Support Worker, Support Worker, Social Worker, Healthcare Worker, Care Worker, Care Practitioner, Support Assistant, Autism Outreach Officer, Support Officer, or Behavioural Support Worker.
Your new company You will be joining a prestigious, award-winning Glasgow city centre-based law firm as a Legal PA to the Risk Advisory Team within the Health, Safety & Regulatory department. You'll be welcomed as part of a hardworking and commercially minded team, having the opportunity to work with industry-leading experts in their field. Your new role As the Legal PA, you will provide proactive and professional PA support to the Risk Advisory Team. No two days will be the same!You will be delivering services to the business in a manner which is consistent with the increasingly competitive environment in which the Firm operates. This role is intended to embrace a team-working approach, collaborating with lawyers and other members of Business Operations to fulfil the needs of the business. In addition to being assigned to a number of specific lawyers, it is expected that a Legal PA will work with every member of the team to ensure that overall needs are met. Support may need to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.You will be working a 9:30am to 5:30pm shift pattern with hybrid flexibility available to accommodate any commitments. Based in the busy city centre of Glasgow, the Firm's stunning offices are located close by to public transport links and offers nearby parking. What you'll need to succeed PA experience in a busy environment is desirable. Previous experience working in a law firm. Willingness and enthusiasm to work with and support the group. Good IT skills - knowledge of Microsoft Word, Excel and Outlook are required. What you'll get in return Agile working (the opportunity to work from home, subject to commitments). Carers' leave (up to five paid days' leave for care responsibilities). 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days. Contributory pension of up to 5%. Private healthcare policy Death in service cover (4 x base salary). Eligibility to apply for an interest-free season ticket loan, an interest-free gym membership loan and/or an interest-free rental deposit loan. Cycle to work scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
Your new company You will be joining a prestigious, award-winning Glasgow city centre-based law firm as a Legal PA to the Risk Advisory Team within the Health, Safety & Regulatory department. You'll be welcomed as part of a hardworking and commercially minded team, having the opportunity to work with industry-leading experts in their field. Your new role As the Legal PA, you will provide proactive and professional PA support to the Risk Advisory Team. No two days will be the same!You will be delivering services to the business in a manner which is consistent with the increasingly competitive environment in which the Firm operates. This role is intended to embrace a team-working approach, collaborating with lawyers and other members of Business Operations to fulfil the needs of the business. In addition to being assigned to a number of specific lawyers, it is expected that a Legal PA will work with every member of the team to ensure that overall needs are met. Support may need to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.You will be working a 9:30am to 5:30pm shift pattern with hybrid flexibility available to accommodate any commitments. Based in the busy city centre of Glasgow, the Firm's stunning offices are located close by to public transport links and offers nearby parking. What you'll need to succeed PA experience in a busy environment is desirable. Previous experience working in a law firm. Willingness and enthusiasm to work with and support the group. Good IT skills - knowledge of Microsoft Word, Excel and Outlook are required. What you'll get in return Agile working (the opportunity to work from home, subject to commitments). Carers' leave (up to five paid days' leave for care responsibilities). 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days. Contributory pension of up to 5%. Private healthcare policy Death in service cover (4 x base salary). Eligibility to apply for an interest-free season ticket loan, an interest-free gym membership loan and/or an interest-free rental deposit loan. Cycle to work scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Gangs Unit Outreach Worker 12 weeks initially with the possibility of extension £23 per hour Join our mission to empower young women in Hammersmith & Fulham, steering them away from gangs, violence, and exploitation. We're seeking dedicated individuals for a crucial role in delivering early interventions, personalized case management, and ultimately reducing violent incidents among our youth. Collaborate closely with various departments, law enforcement, and community partners to make a tangible impact. Your focus will be on providing top-notch outreach programs tailored to the needs of young women, fostering their personal and social growth, and diminishing the influence of gang activity in our community. Step up and be the change our girls need! A full UK driving license is helpful for this role., Female candidates are only required for this role due to the nature of the work. Extra Hours Information: Hybrid role. 3 days p/w in office, borough, and sometimes outside of the borough for visits. 2 days from home for admin & meetings., There is the potential for some evening work., A full UK driving license is helpful for this role. Key Responsibilities: Manage a caseload of young individuals, offering personalized support to help them engage in vital interventions, prioritizing early intervention and preventive measures against gangs, violence, and exploitation. Collaborate in identifying youth at risk of gang involvement, violence, and exploitation, and develop intervention plans to guide them towards positive life trajectories. Deliver focused interventions to at-risk youth, aiming to prevent gang affiliation or support their exit from gangs, ultimately reducing reoffending. Aid identified young people in accessing and maintaining engagement with support services, positive activities, education, employment, and training opportunities. Guide young individuals in transitioning smoothly from youth to adult services by connecting them with appropriate support networks. Person Specification: Display a strong understanding of and commitment to Council policies on Equal Opportunity and Customer Care, ensuring their effective implementation in the workplace. Key Qualifications: Possess a degree or relevant work experience in the field of gangs, violence, and exploitation. Knowledge & Experience: Demonstrate knowledge and practical experience of legislation, policies, and practices pertaining to gangs, violence, exploitation, and trauma-informed approaches. Exhibit expertise in strategies to combat gangs, violence, and exploitation, including familiarity with county-line operations. Showcase previous collaborative work with law enforcement, Children s Services, Probation, and the Voluntary and Community Sector. Understand best practices concerning victims of exploitation and modern slavery within the criminal justice system, including the challenges they face during the legal process. If you are interested in this rol, please click Apply Now!
Mar 28, 2024
Seasonal
Gangs Unit Outreach Worker 12 weeks initially with the possibility of extension £23 per hour Join our mission to empower young women in Hammersmith & Fulham, steering them away from gangs, violence, and exploitation. We're seeking dedicated individuals for a crucial role in delivering early interventions, personalized case management, and ultimately reducing violent incidents among our youth. Collaborate closely with various departments, law enforcement, and community partners to make a tangible impact. Your focus will be on providing top-notch outreach programs tailored to the needs of young women, fostering their personal and social growth, and diminishing the influence of gang activity in our community. Step up and be the change our girls need! A full UK driving license is helpful for this role., Female candidates are only required for this role due to the nature of the work. Extra Hours Information: Hybrid role. 3 days p/w in office, borough, and sometimes outside of the borough for visits. 2 days from home for admin & meetings., There is the potential for some evening work., A full UK driving license is helpful for this role. Key Responsibilities: Manage a caseload of young individuals, offering personalized support to help them engage in vital interventions, prioritizing early intervention and preventive measures against gangs, violence, and exploitation. Collaborate in identifying youth at risk of gang involvement, violence, and exploitation, and develop intervention plans to guide them towards positive life trajectories. Deliver focused interventions to at-risk youth, aiming to prevent gang affiliation or support their exit from gangs, ultimately reducing reoffending. Aid identified young people in accessing and maintaining engagement with support services, positive activities, education, employment, and training opportunities. Guide young individuals in transitioning smoothly from youth to adult services by connecting them with appropriate support networks. Person Specification: Display a strong understanding of and commitment to Council policies on Equal Opportunity and Customer Care, ensuring their effective implementation in the workplace. Key Qualifications: Possess a degree or relevant work experience in the field of gangs, violence, and exploitation. Knowledge & Experience: Demonstrate knowledge and practical experience of legislation, policies, and practices pertaining to gangs, violence, exploitation, and trauma-informed approaches. Exhibit expertise in strategies to combat gangs, violence, and exploitation, including familiarity with county-line operations. Showcase previous collaborative work with law enforcement, Children s Services, Probation, and the Voluntary and Community Sector. Understand best practices concerning victims of exploitation and modern slavery within the criminal justice system, including the challenges they face during the legal process. If you are interested in this rol, please click Apply Now!
H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from home) Working Hours: Monday - Friday (37.5 hours/week) Pay Rate: 12.50 p.h Job type: 12 month contract Do you drive? There is not direct to the door public transport available Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. Full time Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral front line role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love: Option to work two set days from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Outside seating areas Team social events Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas. Access to employee assistance programmes including financial advice and counselling services Full training provided Pay Rate and Hours (Full time): Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 12.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Responsibilities: Provide the highest levels of customer care to both patients and health-care professionals Stock check and arrange patient deliveries via telephone and email Answer patient and stakeholder enquiries, resolving all queries that might arise Troubleshoot feeding pumps Use our internal database (CRM system) to place orders and log all patient and health-care professional communication Communicate with internal & external stakeholders by phone & email Manage daily workload as delegated by lead coordinator Requirements: Experience in customer service preferred but not essential IT Proficient Proficient in using two monitors Professional and confident telephone manner Ability to multitask (Placing orders and updating system whilst on the phone, using 2 screens) Able to drive or reach site with ease The anticipated length of assignment is 12 months, subject to review after 12 months Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer. By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Seasonal
H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from home) Working Hours: Monday - Friday (37.5 hours/week) Pay Rate: 12.50 p.h Job type: 12 month contract Do you drive? There is not direct to the door public transport available Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. Full time Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral front line role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love: Option to work two set days from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Outside seating areas Team social events Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas. Access to employee assistance programmes including financial advice and counselling services Full training provided Pay Rate and Hours (Full time): Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 12.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Responsibilities: Provide the highest levels of customer care to both patients and health-care professionals Stock check and arrange patient deliveries via telephone and email Answer patient and stakeholder enquiries, resolving all queries that might arise Troubleshoot feeding pumps Use our internal database (CRM system) to place orders and log all patient and health-care professional communication Communicate with internal & external stakeholders by phone & email Manage daily workload as delegated by lead coordinator Requirements: Experience in customer service preferred but not essential IT Proficient Proficient in using two monitors Professional and confident telephone manner Ability to multitask (Placing orders and updating system whilst on the phone, using 2 screens) Able to drive or reach site with ease The anticipated length of assignment is 12 months, subject to review after 12 months Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer. By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Caring for Communities and People
Gloucester, Gloucestershire
Support Worker - Supported Accommodation (16-25yr olds) Position: Support Worker (Job ID 822) Hours: Full-time (Average 39.375 hours per week) on a 2-week rotation pattern (Week 1 is 4 shifts 8am-8:15pm. Week 2 is 3 shifts 8am-8:15pm. Weekend on/weekend off). Contract: Permanent Location : Gloucester Pay: £23,100 per year Closing Date : 3rd April 2024 - CCP reserves the right to close the job advert early if needed. Maybe you are a support worker with transferrable skills. We may have just the role for you Come and join a Charity focused on people rather than profit. We are looking for a Support Worker who shares our purpose, to join our fantastic Central Gloucester Accommodation Based Service, which offers shelter and support for young people (16-25 years old) who face homelessness. We are looking for someone to work Full-time (Average 39.375 hours per week) on a 2-week rotation pattern (Week 1 is 4 shifts 8am-8:15pm. Week 2 is 3 shifts 8am-8:15pm. Weekend on/weekend off). Why should you consider this opportunity? • Work within a fun, established and very supportive team.• Management support from a very well established and tight knit senior management team with decades of experience.• Career growth, join a service which continues to grow in Gloucestershire, as a result of excellent service delivery. You'll: • Re-enforce, positive support being delivered and establish the same standards for each new resident.• Provide a strengths-based, trauma-informed approach to empower people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.• While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support in people's lives are truly extraordinary.• To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits • 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more • Enhanced pension and sick pay• Death in service benefit• Free subscription to Benenden Cashback plan or Perkbox Discounts Why choose CCP • Charity - people focused not profit.• Investors in People Gold accredited employer, committed to making the workplace better for you.• Excellent training and support to help you excel in your role.• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• Access to a Workplace Welfare Manager for support when needed.• Be part of an organisation that delivers social value; check out our latest Impact Report Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional pride.• Integrity is everything.• Reflect and learn.• Continuous improvement.• Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP. Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.You may have experience in the following: Support Worker, Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc. REF-
Mar 28, 2024
Full time
Support Worker - Supported Accommodation (16-25yr olds) Position: Support Worker (Job ID 822) Hours: Full-time (Average 39.375 hours per week) on a 2-week rotation pattern (Week 1 is 4 shifts 8am-8:15pm. Week 2 is 3 shifts 8am-8:15pm. Weekend on/weekend off). Contract: Permanent Location : Gloucester Pay: £23,100 per year Closing Date : 3rd April 2024 - CCP reserves the right to close the job advert early if needed. Maybe you are a support worker with transferrable skills. We may have just the role for you Come and join a Charity focused on people rather than profit. We are looking for a Support Worker who shares our purpose, to join our fantastic Central Gloucester Accommodation Based Service, which offers shelter and support for young people (16-25 years old) who face homelessness. We are looking for someone to work Full-time (Average 39.375 hours per week) on a 2-week rotation pattern (Week 1 is 4 shifts 8am-8:15pm. Week 2 is 3 shifts 8am-8:15pm. Weekend on/weekend off). Why should you consider this opportunity? • Work within a fun, established and very supportive team.• Management support from a very well established and tight knit senior management team with decades of experience.• Career growth, join a service which continues to grow in Gloucestershire, as a result of excellent service delivery. You'll: • Re-enforce, positive support being delivered and establish the same standards for each new resident.• Provide a strengths-based, trauma-informed approach to empower people in improving independent living skills.• Safeguard them from any potential danger, harm, or abuse.• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.• While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support in people's lives are truly extraordinary.• To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits • 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more • Enhanced pension and sick pay• Death in service benefit• Free subscription to Benenden Cashback plan or Perkbox Discounts Why choose CCP • Charity - people focused not profit.• Investors in People Gold accredited employer, committed to making the workplace better for you.• Excellent training and support to help you excel in your role.• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.• Access to a Workplace Welfare Manager for support when needed.• Be part of an organisation that delivers social value; check out our latest Impact Report Are Your Values Aligned with Ours? • We look for staff who embody our SPIRIT values:• Show gratitude and appreciation of others.• Demonstrate personal and professional pride.• Integrity is everything.• Reflect and learn.• Continuous improvement.• Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP. Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.You may have experience in the following: Support Worker, Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc. REF-