Reed in Colchester are delighted to be supporting our client in their search for a Senior Legal Assistant on a Temporary to Permanent basis. The ideal candidate will have knowledge and experience to deal with all aspects of legal secretarial and legal assistant work relating to commercial and residential conveyancing, wills, and probate work.Develop skills, knowledge and experience required for these areas of work and attend training courses (paid for by the firm) as required, such courses may also include training in personal skills and in IT.Carry out other legal secretarial/assistant work as required relating to conveyancing, wills, and probate. Assist fee earner(s). With guidance deal with Exchanges of Contracts and Completions. Interpersonal skills • Face to face communication• Telephone communication• Written communication• Letter writing• Writing attendance notes and memoranda• Drafting legal documents under supervision Office skills • Word processor/Personal Computer• Database application and case management• Spreadsheet application• Taking dictation• Filing and record systems• Diary management / Organising meetings Personal effectiveness • Time management• Personal organisation• Personal motivation• Personal stress management• Contribution in meetings• Receiving feedback• Supervisory skills• Assisting in training of less experienced secretaries If this role is of interest and you have the skills and experience required, please apply by clicking on the link below!
Dec 19, 2022
Full time
Reed in Colchester are delighted to be supporting our client in their search for a Senior Legal Assistant on a Temporary to Permanent basis. The ideal candidate will have knowledge and experience to deal with all aspects of legal secretarial and legal assistant work relating to commercial and residential conveyancing, wills, and probate work.Develop skills, knowledge and experience required for these areas of work and attend training courses (paid for by the firm) as required, such courses may also include training in personal skills and in IT.Carry out other legal secretarial/assistant work as required relating to conveyancing, wills, and probate. Assist fee earner(s). With guidance deal with Exchanges of Contracts and Completions. Interpersonal skills • Face to face communication• Telephone communication• Written communication• Letter writing• Writing attendance notes and memoranda• Drafting legal documents under supervision Office skills • Word processor/Personal Computer• Database application and case management• Spreadsheet application• Taking dictation• Filing and record systems• Diary management / Organising meetings Personal effectiveness • Time management• Personal organisation• Personal motivation• Personal stress management• Contribution in meetings• Receiving feedback• Supervisory skills• Assisting in training of less experienced secretaries If this role is of interest and you have the skills and experience required, please apply by clicking on the link below!
An excellent opportunity has arisen to join a modern and forward-thinking law firm, within their accounts department. They are seeking to recruit an experienced Finance Assistant who has a minimum of 1 years' experience in credit control. You will work closely with the finance team and be reporting directly to the Finance Manager. This role will incorporate a variety of finance, accounts and credit control duties, to include: Inputting large volumes of transactions from invoices/statements for Land Registry Fees, Search Fees, LMS Fees. Allocating above against correct ledger and transferring from Client Account where appropriate. Monitoring Accounts Email Inbox, dealing with Accounts In Tray and setting up Client and Office Account Payments using Nat West's Bankline. General Filing and Archiving. Liaising with Clients and Fee Earners to ensuring that initial payments are received after instruction and before any work is performed. Maintaining accurate records of any contact with Clients and following up as appropriate. Ensuring that Search Fees (and other disbursements) are recovered from Clients in a timely fashion. Liaising with the Post Completions supervisor to ensure that any Land Registry refunds are requested. Taking card payments over the phone and processing these on the Accounts system (Hoowla), including raising bills, where appropriate. Dealing with on-line card receipts and processing as above. Requirements: Minimum Maths and English at GCSE Level - numeracy skills essential Good Excel skills Methodical and analytical approach. Attention to detail. Excellent written and verbal communication skills. Good telephone manner Must be hard-working and a team player Law firm experience and some conveyancing knowledge would be desirable Experience of a Case Management/Practice Management system desirable Benefits : 4 weeks annual leave + bank holidays + Birthday + Christmas shut down Allocated hours to support in medical/ dental appointments Dress down and free lunch Friday Modern working environment Breakfast items, hot and cold drinks available Support in personal goals and career development Discounted gym membership Applications to James Wiffen at BWF Legal. /
Dec 17, 2022
Full time
An excellent opportunity has arisen to join a modern and forward-thinking law firm, within their accounts department. They are seeking to recruit an experienced Finance Assistant who has a minimum of 1 years' experience in credit control. You will work closely with the finance team and be reporting directly to the Finance Manager. This role will incorporate a variety of finance, accounts and credit control duties, to include: Inputting large volumes of transactions from invoices/statements for Land Registry Fees, Search Fees, LMS Fees. Allocating above against correct ledger and transferring from Client Account where appropriate. Monitoring Accounts Email Inbox, dealing with Accounts In Tray and setting up Client and Office Account Payments using Nat West's Bankline. General Filing and Archiving. Liaising with Clients and Fee Earners to ensuring that initial payments are received after instruction and before any work is performed. Maintaining accurate records of any contact with Clients and following up as appropriate. Ensuring that Search Fees (and other disbursements) are recovered from Clients in a timely fashion. Liaising with the Post Completions supervisor to ensure that any Land Registry refunds are requested. Taking card payments over the phone and processing these on the Accounts system (Hoowla), including raising bills, where appropriate. Dealing with on-line card receipts and processing as above. Requirements: Minimum Maths and English at GCSE Level - numeracy skills essential Good Excel skills Methodical and analytical approach. Attention to detail. Excellent written and verbal communication skills. Good telephone manner Must be hard-working and a team player Law firm experience and some conveyancing knowledge would be desirable Experience of a Case Management/Practice Management system desirable Benefits : 4 weeks annual leave + bank holidays + Birthday + Christmas shut down Allocated hours to support in medical/ dental appointments Dress down and free lunch Friday Modern working environment Breakfast items, hot and cold drinks available Support in personal goals and career development Discounted gym membership Applications to James Wiffen at BWF Legal. /
Under supervision of the Lease Management manager, handling and processing formal lease extensions and freehold purchase claims, liaising with clients and valuers, drafting of transfer documents, answering legal queries and dealing with miscellaneous property issues. Client Details Asset management company Description Management of own caseload (under supervision - appropriate to experience) of lease extension matters, liaising with homeowners, solicitors, valuers and other third parties to include negotiating terms for both lease extensions and collective enfranchisement Adhering to internal procedures for Lease Management matters, including updating and checking property management system data, updating other departments where necessary and dealing with queries and enquires referred by other members of staff and responding to external third parties as appropriate Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures Reporting to Lease management manager as to progress of transactions and taking instructions from Legal, Lease management (or other nominated supervisor) regarding conduct of individual matters, compliance with case deadlines and other work requirements carefully and protecting the interests of the Company at all times Communicating on the phone on a daily basis mainly with conveyancing lawyers on a range of issues but also with leaseholders and valuers. Providing high-standard customer service to leaseholder and their representatives on the phone or in writing. Legal research using online practice resources, in-house library or Reviewing and extracting information from various sources including leases and HM Land Registry. Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures. Interpret aspects of lease information and input accurately onto the database, working to tight Recommend action following review of legal documentation including leases and titles Producing standard and bespoke correspondence in response to lawyers and leaseholders on a daily basis, via email and by letter or fax (as appropriate) Drafting and reviewing transfer documents and agreements in use throughout the Company, advising on procedures and policies as may be required Making recommendations for improvements in order to streamline department Assisting the department manager and colleagues to ensure key projects are delivered within a planned timeframe, working to tight deadlines Profile Skills and knowledge: essential Law Graduate, or equivalent academic qualifications with experience in property law/conveyancing High degree of integrity and reliability Proven ability to work under pressure and to deadlines, good organisation skills, and able to work within a team Computer literate: intermediate use of Word and Excel Good drafting skills and an effective communicator Skills and knowledge: desirable An understanding and/or up to date practical experience of conveyancing procedures An understanding and/or up to date practical experience of dealing with Section 42 Notices for lease extension Previous in-house experience, especially within the property industry Interest in legal property related research and a desire to acquire new skills and qualifications Job Offer Permanent role, hybrid working and a competitive salary.
Dec 13, 2022
Full time
Under supervision of the Lease Management manager, handling and processing formal lease extensions and freehold purchase claims, liaising with clients and valuers, drafting of transfer documents, answering legal queries and dealing with miscellaneous property issues. Client Details Asset management company Description Management of own caseload (under supervision - appropriate to experience) of lease extension matters, liaising with homeowners, solicitors, valuers and other third parties to include negotiating terms for both lease extensions and collective enfranchisement Adhering to internal procedures for Lease Management matters, including updating and checking property management system data, updating other departments where necessary and dealing with queries and enquires referred by other members of staff and responding to external third parties as appropriate Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures Reporting to Lease management manager as to progress of transactions and taking instructions from Legal, Lease management (or other nominated supervisor) regarding conduct of individual matters, compliance with case deadlines and other work requirements carefully and protecting the interests of the Company at all times Communicating on the phone on a daily basis mainly with conveyancing lawyers on a range of issues but also with leaseholders and valuers. Providing high-standard customer service to leaseholder and their representatives on the phone or in writing. Legal research using online practice resources, in-house library or Reviewing and extracting information from various sources including leases and HM Land Registry. Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures. Interpret aspects of lease information and input accurately onto the database, working to tight Recommend action following review of legal documentation including leases and titles Producing standard and bespoke correspondence in response to lawyers and leaseholders on a daily basis, via email and by letter or fax (as appropriate) Drafting and reviewing transfer documents and agreements in use throughout the Company, advising on procedures and policies as may be required Making recommendations for improvements in order to streamline department Assisting the department manager and colleagues to ensure key projects are delivered within a planned timeframe, working to tight deadlines Profile Skills and knowledge: essential Law Graduate, or equivalent academic qualifications with experience in property law/conveyancing High degree of integrity and reliability Proven ability to work under pressure and to deadlines, good organisation skills, and able to work within a team Computer literate: intermediate use of Word and Excel Good drafting skills and an effective communicator Skills and knowledge: desirable An understanding and/or up to date practical experience of conveyancing procedures An understanding and/or up to date practical experience of dealing with Section 42 Notices for lease extension Previous in-house experience, especially within the property industry Interest in legal property related research and a desire to acquire new skills and qualifications Job Offer Permanent role, hybrid working and a competitive salary.
Lexcel accredited practice in Cambridgeshire, offering hybrid working arrangements, seeks a highly-experienced and ambitious Commercial Property Director. This is an excellent and rare opportunity for a driven solicitor or partner with 5+ years' PQE in commercial conveyancing matters to join our client's bespoke firm in Ely. The successful candidate will handle a demanding and complex caseload of commercial property matters, whilst proving their excellent management skills. To put you forward for this position, we require your ideal salary and location and notice period. Responsibilities Handling own caseload of commercial property matters Sales and purchases Leases Landlord and tenant matters Plot sales Grants and renewals Commercial lending Property development matters Investment properties Liaising with clients and external parties Department management Business development Networking The Candidate Solicitors and partners with at least 5 years' PQE Solid experience in commercial property matters is essential Previous supervisory and management experience is highly advantageous Excellent client care, communication and presentation skills IT proficiency Professional and personable Works well under pressure to meet tight deadlines The Firm Our client is a highly regarded and well-established legal practice with a network of offices throughout East Anglia. This full-service practice has an array of accreditations including the coveted Lexcel legal practice quality mark and possesses a great reputation for providing an extremely proactive and client-friendly level of service. Owing to sustained success, the firm is recruiting for a Commercial Property Director for its office based in Ely. Benefits Hybrid working arrangements Genuine career progression Flexible holiday policy Pension Death in service benefit Payment of professional membership fees Director - Commercial Property Should you be interested in applying for this vacancy, please click the 'Apply' button or contact Natasha on quoting reference NK36323.
Dec 08, 2022
Full time
Lexcel accredited practice in Cambridgeshire, offering hybrid working arrangements, seeks a highly-experienced and ambitious Commercial Property Director. This is an excellent and rare opportunity for a driven solicitor or partner with 5+ years' PQE in commercial conveyancing matters to join our client's bespoke firm in Ely. The successful candidate will handle a demanding and complex caseload of commercial property matters, whilst proving their excellent management skills. To put you forward for this position, we require your ideal salary and location and notice period. Responsibilities Handling own caseload of commercial property matters Sales and purchases Leases Landlord and tenant matters Plot sales Grants and renewals Commercial lending Property development matters Investment properties Liaising with clients and external parties Department management Business development Networking The Candidate Solicitors and partners with at least 5 years' PQE Solid experience in commercial property matters is essential Previous supervisory and management experience is highly advantageous Excellent client care, communication and presentation skills IT proficiency Professional and personable Works well under pressure to meet tight deadlines The Firm Our client is a highly regarded and well-established legal practice with a network of offices throughout East Anglia. This full-service practice has an array of accreditations including the coveted Lexcel legal practice quality mark and possesses a great reputation for providing an extremely proactive and client-friendly level of service. Owing to sustained success, the firm is recruiting for a Commercial Property Director for its office based in Ely. Benefits Hybrid working arrangements Genuine career progression Flexible holiday policy Pension Death in service benefit Payment of professional membership fees Director - Commercial Property Should you be interested in applying for this vacancy, please click the 'Apply' button or contact Natasha on quoting reference NK36323.
Job Purpose Due to a unique and exciting expansion in the English and Welsh legal market, our client is looking for experienced Licenced Conveyancers to join an established, busy, and dynamic team in the Lincoln area. This is a fantastic opportunity for candidates who feel that the time is right for a new role within a team which will be both doubling in size over the next six months and making a significant impact on the English and Welsh conveyancing market. For interested candidates who are not local to Lincoln, remote working opportunities will also be available as coverage across several locations will be key. Required Knowledge and Experience Experience of managing purchase, sale, and re-mortgage transactions Experience of running your own caseload Experience of conducting title checks and raising enquiries Previous supervisory and management experience desirable for team leader roles Skills Required Excellent organisational skills with the ability to prioritise workloads and work to deadlines. Good written and oral communication skills. The ability to develop strong working relationships within the team The ability to communicate concisely verbally and in writing with internal and external clients A calm, helpful and professional approach IT competent, particularly with reference to the use of Word and Excel. Duties Taking instructions relating to transactions Ensuring that client files are kept up to date with all correspondence and documents. Maintaining regular client contact and ensuring clients are up to date. Drafting legal documentation Dealing with all aspects of the conveyancing process in purchases, sales, re- mortgages, and discharges
Aug 04, 2022
Full time
Job Purpose Due to a unique and exciting expansion in the English and Welsh legal market, our client is looking for experienced Licenced Conveyancers to join an established, busy, and dynamic team in the Lincoln area. This is a fantastic opportunity for candidates who feel that the time is right for a new role within a team which will be both doubling in size over the next six months and making a significant impact on the English and Welsh conveyancing market. For interested candidates who are not local to Lincoln, remote working opportunities will also be available as coverage across several locations will be key. Required Knowledge and Experience Experience of managing purchase, sale, and re-mortgage transactions Experience of running your own caseload Experience of conducting title checks and raising enquiries Previous supervisory and management experience desirable for team leader roles Skills Required Excellent organisational skills with the ability to prioritise workloads and work to deadlines. Good written and oral communication skills. The ability to develop strong working relationships within the team The ability to communicate concisely verbally and in writing with internal and external clients A calm, helpful and professional approach IT competent, particularly with reference to the use of Word and Excel. Duties Taking instructions relating to transactions Ensuring that client files are kept up to date with all correspondence and documents. Maintaining regular client contact and ensuring clients are up to date. Drafting legal documentation Dealing with all aspects of the conveyancing process in purchases, sales, re- mortgages, and discharges
Job Purpose Due to a unique and exciting expansion in the English and Welsh legal market, our client is looking for experienced Licenced Conveyancers to join an established, busy, and dynamic team in the Lincoln area. This is a fantastic opportunity for candidates who feel that the time is right for a new role within a team which will be both doubling in size over the next six months and making a significant impact on the English and Welsh conveyancing market. For interested candidates who are not local to Lincoln, remote working opportunities will also be available as coverage across several locations will be key. Required Knowledge and Experience Experience of managing purchase, sale, and re-mortgage transactions Experience of running your own caseload Experience of conducting title checks and raising enquiries Previous supervisory and management experience desirable for team leader roles Skills Required Excellent organisational skills with the ability to prioritise workloads and work to deadlines. Good written and oral communication skills. The ability to develop strong working relationships within the team The ability to communicate concisely verbally and in writing with internal and external clients A calm, helpful and professional approach IT competent, particularly with reference to the use of Word and Excel. Duties Taking instructions relating to transactions Ensuring that client files are kept up to date with all correspondence and documents. Maintaining regular client contact and ensuring clients are up to date. Drafting legal documentation Dealing with all aspects of the conveyancing process in purchases, sales, re- mortgages, and discharges
Aug 04, 2022
Full time
Job Purpose Due to a unique and exciting expansion in the English and Welsh legal market, our client is looking for experienced Licenced Conveyancers to join an established, busy, and dynamic team in the Lincoln area. This is a fantastic opportunity for candidates who feel that the time is right for a new role within a team which will be both doubling in size over the next six months and making a significant impact on the English and Welsh conveyancing market. For interested candidates who are not local to Lincoln, remote working opportunities will also be available as coverage across several locations will be key. Required Knowledge and Experience Experience of managing purchase, sale, and re-mortgage transactions Experience of running your own caseload Experience of conducting title checks and raising enquiries Previous supervisory and management experience desirable for team leader roles Skills Required Excellent organisational skills with the ability to prioritise workloads and work to deadlines. Good written and oral communication skills. The ability to develop strong working relationships within the team The ability to communicate concisely verbally and in writing with internal and external clients A calm, helpful and professional approach IT competent, particularly with reference to the use of Word and Excel. Duties Taking instructions relating to transactions Ensuring that client files are kept up to date with all correspondence and documents. Maintaining regular client contact and ensuring clients are up to date. Drafting legal documentation Dealing with all aspects of the conveyancing process in purchases, sales, re- mortgages, and discharges
Cover Conveyancer The description below describes the nature of the role and is not limited to the tasks set out. The individual may be required to provide additional support when requested. Job Title: Cover Conveyancer Job Type: Permanent, Full time Location: Work from home or Office-based Salary: £30,000.00 to £35,000.00 Reports to: Legal Director Job Purpose: Due to continued success and planned growth, we are recruiting for a Cover Conveyancer to help and support our current fee earners with their caseloads whilst they are off work. You will support the Head of Department in the provision of legal services by providing Conveyancing legal advice and assistance to clients. Your responsibilities will include: To provide support and to cover conveyancers who are on holiday/leave to ensure their case load is managed whilst away. Also, to provide post support. Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our Key Targets, i.e., Client Service, Completions, Timelines, and Average Costs. Comply with all Convey Law policies and procedures. Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day. Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines. Ensure that all checklist protocols are adhered to. Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements. Review and update the Case Status of each live file within the seven-day requirement. Ensure that all incoming mail is actioned and dealt with within 48 hours of receipt wherever possible. Hold regular meetings with team members to review the progress of the team. Essential Skills: We are seeking someone who has strong attention to detail, and excellent communication skills, with the ability to use their own initiative and work within tight deadlines. Working in conveyancing practice: 3 years (Preferred) Cases in your own name: 3 years (Preferred) Title checking: 3 years (Preferred) Leaseholds: 2 years (Preferred) New Builds: 1 year (Preferred) Auditing: 1 year (Preferred) Personal Qualities Managing Yourself Self-motivated and able to manage conflicting priorities and tasks with minimal supervision. Copes effectively in demanding circumstances. Good time management, and adopting a flexible approach to work. Demonstrates persistence and commitment to completing tasks and objectives. Pays attention to detail and quality of work. Demonstrates a commitment to improving working practices and supports company plans and policies. Working with People Confident in building and maintaining strong working relationships with staff of all levels of seniority. Demonstrate a can-do attitude including a willingness to help others within the company. Problem Solving Demonstrates sound judgement and good decision-making when dealing with problems. Able to identify a problem arising and can develop a solution or take the correct course of action. Knows when to seek guidance or further input from others before taking action. Checks that information is accurate and complete. Looks for new solutions to problems as well as tried and tested methods. Communication Skills Able to communicate to colleagues in writing in a clear, constructive, and professional way. Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner. Willing to ask questions, listen to other's views and accept advice. Willing to contribute ideas and seek improvements and solutions. Excellent customer communication skills including the ability to resolve complaints or escalations. Benefits Remuneration Salary packages, Appraisals, and Reviews Flexible Working Hours Subsidised Parking Bonus Scheme Hybrid Working Contributory Pension Scheme Overtime Employee Referral Bonus Subsidised Conveyancing Recognition Recognition and Awards Long Service Awards Birthday Celebrations and Additional Time Off Support with Charity Fundraising Social Funds for Staff Parties Development Industry Leading Training and Development Mentoring, Coaching and Teamwork Health and Wellbeing Wellbeing Training and Guidance Holiday Cover Individual Counselling Workload Management Stress Busing and Pampering Back to Work Private Healthcare Time Away From work Exercise and Fitness Great Environment Sabbaticals Maternity and Paternity Leave Tools and Support to Succeed
Aug 03, 2022
Full time
Cover Conveyancer The description below describes the nature of the role and is not limited to the tasks set out. The individual may be required to provide additional support when requested. Job Title: Cover Conveyancer Job Type: Permanent, Full time Location: Work from home or Office-based Salary: £30,000.00 to £35,000.00 Reports to: Legal Director Job Purpose: Due to continued success and planned growth, we are recruiting for a Cover Conveyancer to help and support our current fee earners with their caseloads whilst they are off work. You will support the Head of Department in the provision of legal services by providing Conveyancing legal advice and assistance to clients. Your responsibilities will include: To provide support and to cover conveyancers who are on holiday/leave to ensure their case load is managed whilst away. Also, to provide post support. Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our Key Targets, i.e., Client Service, Completions, Timelines, and Average Costs. Comply with all Convey Law policies and procedures. Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day. Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines. Ensure that all checklist protocols are adhered to. Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements. Review and update the Case Status of each live file within the seven-day requirement. Ensure that all incoming mail is actioned and dealt with within 48 hours of receipt wherever possible. Hold regular meetings with team members to review the progress of the team. Essential Skills: We are seeking someone who has strong attention to detail, and excellent communication skills, with the ability to use their own initiative and work within tight deadlines. Working in conveyancing practice: 3 years (Preferred) Cases in your own name: 3 years (Preferred) Title checking: 3 years (Preferred) Leaseholds: 2 years (Preferred) New Builds: 1 year (Preferred) Auditing: 1 year (Preferred) Personal Qualities Managing Yourself Self-motivated and able to manage conflicting priorities and tasks with minimal supervision. Copes effectively in demanding circumstances. Good time management, and adopting a flexible approach to work. Demonstrates persistence and commitment to completing tasks and objectives. Pays attention to detail and quality of work. Demonstrates a commitment to improving working practices and supports company plans and policies. Working with People Confident in building and maintaining strong working relationships with staff of all levels of seniority. Demonstrate a can-do attitude including a willingness to help others within the company. Problem Solving Demonstrates sound judgement and good decision-making when dealing with problems. Able to identify a problem arising and can develop a solution or take the correct course of action. Knows when to seek guidance or further input from others before taking action. Checks that information is accurate and complete. Looks for new solutions to problems as well as tried and tested methods. Communication Skills Able to communicate to colleagues in writing in a clear, constructive, and professional way. Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner. Willing to ask questions, listen to other's views and accept advice. Willing to contribute ideas and seek improvements and solutions. Excellent customer communication skills including the ability to resolve complaints or escalations. Benefits Remuneration Salary packages, Appraisals, and Reviews Flexible Working Hours Subsidised Parking Bonus Scheme Hybrid Working Contributory Pension Scheme Overtime Employee Referral Bonus Subsidised Conveyancing Recognition Recognition and Awards Long Service Awards Birthday Celebrations and Additional Time Off Support with Charity Fundraising Social Funds for Staff Parties Development Industry Leading Training and Development Mentoring, Coaching and Teamwork Health and Wellbeing Wellbeing Training and Guidance Holiday Cover Individual Counselling Workload Management Stress Busing and Pampering Back to Work Private Healthcare Time Away From work Exercise and Fitness Great Environment Sabbaticals Maternity and Paternity Leave Tools and Support to Succeed
Established in 2014 we are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet. Our expansion is a reflection of our strong performance, our continuing focus on strategic planning and our commitment to providing an excellent service to all clients and more importantly investing in our people. We can only do what we do, to the standard we strive for, by attracting, developing and retaining talented staff - people who are knowledgeable, capable and who share our values. We want our staff to feel engaged and valued. Following the progression and development of our team in Keynsham, we have the opportunity for a new Team Leader/Office Manager to join our satellite team in Keynsham. The New Instructions team is a market leading initiative designed to make the process of dealing with a law firm easy and seamless. Our New Instructions team are the face of Lyons Bowe, providing exceptional service and professional advice and guidance. Job Purpose The New Instruction Team Leader is responsible for building and maintaining relationships with the referrers and estate agents in their allocated area to achieve the designated New Instruction Team new enquiry to case conversion targets set within the online portal. The postholder will also manage and lead their team, communicate the departments goals and deadlines, and motivate team members. There will be a requirement to assess the performance of their reporting line, providing necessary support, ensuring that senior management are updated on their team's performance. As Office Manager, the post holder will also take on the additional responsibilities for ensuring the organisation and co-ordination of the office operations, procedures, and resources to facilitate organisational effectiveness and efficiency. Responsibilities and Duties * Manage the operation and administration of the team by ensuring that all work is organised and communicated effectively to the team and the wider business * Lead and motivate the team through various tools such as coaching, mentoring, feedback and objective setting * Providing top class service to our clients whilst also acting as a second-tier responder to difficult/complex queries into new instructions that are unable to be resolved by the legal assistants, escalating where necessary * Build and manage relationships with estate agents and other stakeholders to ensure the firm are retaining/obtaining their referrals and maintain these relationships through regular contact * Act as the key holder for the office, providing a safe and secure working environment Requirements The ideal candidate will have previous experience within a sales/customer service based role in an office environment. Ideally, they will have worked within an Estate Agents or Law Firm and have a good understanding of the conveyancing process, however this is not essential as full training will be given. We are looking for an outgoing team player who is self-motivated and can work well under pressure. Training Plan We offer full and comprehensive training to all of our employees and as such, the post holder will be required to complete the Level 3 Business Admin with Legal Pathway or another equivalent legal qualification. Once this has been completed further options will be discussed with them. Examples of some of the qualifications that may be suitable are Level 4 Conveyancing or Level 3 Team Leader/Supervisor. If the postholder is interested in completing any other qualifications this will be discussed with the Line Manager and Head of Recruitment and Staff Development. Development/Progression Plan New Instructions is the cornerstone of our business and we are extremely proud of the work that the team carries out on a daily basis. The Team Leader is paramount to the success of this function and the business. There are plenty of opportunities for the postholder to develop their skills within New Instructions and Business Development and have a successful and fulfilling career, however, here at Lyons Bowe we appreciate that everyone is different, and we are lucky enough to have a strong legal and operational aspect to our business. So, whether they want to develop their skills in New Instructions and Business Development, train as a Legal Assistant with the view to becoming a solicitor or find a career within a business support function, we have development and progression plans available for them. Any opportunities or requests will be discussed with the postholder, Line Manager and Head of Recruitment and Staff Development as required. Whatever you decide to do, Lyons Bowe will support and guide you along the way
Dec 05, 2021
Full time
Established in 2014 we are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet. Our expansion is a reflection of our strong performance, our continuing focus on strategic planning and our commitment to providing an excellent service to all clients and more importantly investing in our people. We can only do what we do, to the standard we strive for, by attracting, developing and retaining talented staff - people who are knowledgeable, capable and who share our values. We want our staff to feel engaged and valued. Following the progression and development of our team in Keynsham, we have the opportunity for a new Team Leader/Office Manager to join our satellite team in Keynsham. The New Instructions team is a market leading initiative designed to make the process of dealing with a law firm easy and seamless. Our New Instructions team are the face of Lyons Bowe, providing exceptional service and professional advice and guidance. Job Purpose The New Instruction Team Leader is responsible for building and maintaining relationships with the referrers and estate agents in their allocated area to achieve the designated New Instruction Team new enquiry to case conversion targets set within the online portal. The postholder will also manage and lead their team, communicate the departments goals and deadlines, and motivate team members. There will be a requirement to assess the performance of their reporting line, providing necessary support, ensuring that senior management are updated on their team's performance. As Office Manager, the post holder will also take on the additional responsibilities for ensuring the organisation and co-ordination of the office operations, procedures, and resources to facilitate organisational effectiveness and efficiency. Responsibilities and Duties * Manage the operation and administration of the team by ensuring that all work is organised and communicated effectively to the team and the wider business * Lead and motivate the team through various tools such as coaching, mentoring, feedback and objective setting * Providing top class service to our clients whilst also acting as a second-tier responder to difficult/complex queries into new instructions that are unable to be resolved by the legal assistants, escalating where necessary * Build and manage relationships with estate agents and other stakeholders to ensure the firm are retaining/obtaining their referrals and maintain these relationships through regular contact * Act as the key holder for the office, providing a safe and secure working environment Requirements The ideal candidate will have previous experience within a sales/customer service based role in an office environment. Ideally, they will have worked within an Estate Agents or Law Firm and have a good understanding of the conveyancing process, however this is not essential as full training will be given. We are looking for an outgoing team player who is self-motivated and can work well under pressure. Training Plan We offer full and comprehensive training to all of our employees and as such, the post holder will be required to complete the Level 3 Business Admin with Legal Pathway or another equivalent legal qualification. Once this has been completed further options will be discussed with them. Examples of some of the qualifications that may be suitable are Level 4 Conveyancing or Level 3 Team Leader/Supervisor. If the postholder is interested in completing any other qualifications this will be discussed with the Line Manager and Head of Recruitment and Staff Development. Development/Progression Plan New Instructions is the cornerstone of our business and we are extremely proud of the work that the team carries out on a daily basis. The Team Leader is paramount to the success of this function and the business. There are plenty of opportunities for the postholder to develop their skills within New Instructions and Business Development and have a successful and fulfilling career, however, here at Lyons Bowe we appreciate that everyone is different, and we are lucky enough to have a strong legal and operational aspect to our business. So, whether they want to develop their skills in New Instructions and Business Development, train as a Legal Assistant with the view to becoming a solicitor or find a career within a business support function, we have development and progression plans available for them. Any opportunities or requests will be discussed with the postholder, Line Manager and Head of Recruitment and Staff Development as required. Whatever you decide to do, Lyons Bowe will support and guide you along the way