Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
Apr 19, 2024
Full time
Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
Permanent, Part Time (25 hours per week) Lakeside Court is a retirement living scheme situated in the popular district of Hamden Park in Eastbourne. The scheme consists of 45 generously sized one-bedroom self-contained apartments, accommodating one or two people. There are also a few studio apartments. We're now looking for a Scheme Coordinator / Well-being and Community Connector to provide the day-to-day delivery of local services to our customers, creating a vibrant community and sustainable living environment. As our Scheme Coordinator / Well-being and Community Connector, you will carry out daily well-being checks and respond to emerging changes in circumstances. Identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk and signposting to external agencies as required. Updating our customer records, in relation to well-being and risk is a vital requirement, so the ability to organise and manage workloads is essential. You will engage with older people and their families, supporting them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, tackling loneliness and raising dementia awareness. You will routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, working with both the Wellbeing and Delivery Managers and the wider teams. The ideal candidate will: Have a strong commitment to the delivery of a high level of customer service in a fast-paced working environment. Be a natural relationship builder, able to motivate and inspire others. Be able to demonstrate experience of partnership working with specialist agencies for older people, with a passion for co-producing innovative services. Have a demonstrative knowledge of Adult Safeguarding. Have excellent interpersonal skills with the ability to adapt your approach depending on your audience. Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity. Have good general IT skills, including Microsoft Excel & in-house systems. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Apr 18, 2024
Full time
Permanent, Part Time (25 hours per week) Lakeside Court is a retirement living scheme situated in the popular district of Hamden Park in Eastbourne. The scheme consists of 45 generously sized one-bedroom self-contained apartments, accommodating one or two people. There are also a few studio apartments. We're now looking for a Scheme Coordinator / Well-being and Community Connector to provide the day-to-day delivery of local services to our customers, creating a vibrant community and sustainable living environment. As our Scheme Coordinator / Well-being and Community Connector, you will carry out daily well-being checks and respond to emerging changes in circumstances. Identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk and signposting to external agencies as required. Updating our customer records, in relation to well-being and risk is a vital requirement, so the ability to organise and manage workloads is essential. You will engage with older people and their families, supporting them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, tackling loneliness and raising dementia awareness. You will routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, working with both the Wellbeing and Delivery Managers and the wider teams. The ideal candidate will: Have a strong commitment to the delivery of a high level of customer service in a fast-paced working environment. Be a natural relationship builder, able to motivate and inspire others. Be able to demonstrate experience of partnership working with specialist agencies for older people, with a passion for co-producing innovative services. Have a demonstrative knowledge of Adult Safeguarding. Have excellent interpersonal skills with the ability to adapt your approach depending on your audience. Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity. Have good general IT skills, including Microsoft Excel & in-house systems. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Our client is a boutique property management specialist who offers comprehensive property management services for both commercial and residential clients with the service offered being at the heart of everything they do. We are currently recruiting for a Building Manager for a commercial property based in Caterham. If you are looking for your next career move within this industry and have experience within a similar role, we d love to hear from you! Salary: up to £38,000 Hours: Monday to Friday 8am to 5pm Benefits: Pension, 4 weeks holiday plus BH s, on site parking, death in service Reports to: Facilities Manager / Property Surveyor You ll delivery an excellent level of customer service to all occupiers and ensure the smooth running of all building services, whilst assisting the FM/PM as required. What will your working week involve? Ensure reactive and routine repairs and requests are adequately processed on the CAFM system instructing the appropriate approved contractor. Regular reports should be given to the FM/PM of any out of the ordinary events that arise. Monitoring of these works should be carried out regularly and effectively with E-logbooks. At all times ensuring tenants and residents are updated and made aware of progress. Maintain regular communication with both Tenants, Occupiers and Contractors both verbally and by e-mail keeping accurate logs of communications sent and received. Arrange property and insurance inspections liaising with tenants for access. Ensure that the M&E provider maintain adequate records on utility meter readings for the sites and ensuring that the correct readings are submitted on the invoices. Keeping up to date help desk details for the 24 hour help desk service. General administration tasks as set by the FM or anyone else to assist the smooth running of the office. Administration of the web-based Health & Safety System including arranging annual assessments. Attending contractor/tenant meetings where appropriate. To securely keep all keys and door code records up to date. Daily reporting email to FM and act as the Senior Fire Warden for the property Receive the delivery of post to the building in the mornings and distribute to occupiers Some aspects of the position may involve out of hours working. This relates especially to residential tenants and a polite and courteous manner will be taken at all times to lessees or any other persons who may enter the Property. Assistance will be given to lessees and visitors where required. Assist the FM team with proactive environmental management initiatives At all times actively identify ways to improve the operation, and maintenance of the department, placing emphasis on constant improvement. To devote all time and attention during working hours to the services of the Company and not become engaged in or concerned with any other business undertaking or employment except with the prior consent in writing of the Company. To be properly and smartly dressed, including protective clothing where required and ensure that the staff and contractors act likewise. To keep accurate records in a neat and tidy manner. To be proactive in addressing situations that arise and ensure that matters are dealt with before they become problematic. To take a hands on friendly approach to all issues concerning the portfolio and its tenants/clients. Do you have the required attributes? Gained a minimum of 2 years experience in a similar role Strong communication skills, both verbally and written Able to naturally build rapport with people at all levels Excellent time management skills and administrative skills Good problem solver with strong negotiation skills A strong work ethic and a professional approach to all aspects of the business both internally and externally. This is an opportunity not to be missed APPLY TODAY! For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Apr 18, 2024
Full time
Our client is a boutique property management specialist who offers comprehensive property management services for both commercial and residential clients with the service offered being at the heart of everything they do. We are currently recruiting for a Building Manager for a commercial property based in Caterham. If you are looking for your next career move within this industry and have experience within a similar role, we d love to hear from you! Salary: up to £38,000 Hours: Monday to Friday 8am to 5pm Benefits: Pension, 4 weeks holiday plus BH s, on site parking, death in service Reports to: Facilities Manager / Property Surveyor You ll delivery an excellent level of customer service to all occupiers and ensure the smooth running of all building services, whilst assisting the FM/PM as required. What will your working week involve? Ensure reactive and routine repairs and requests are adequately processed on the CAFM system instructing the appropriate approved contractor. Regular reports should be given to the FM/PM of any out of the ordinary events that arise. Monitoring of these works should be carried out regularly and effectively with E-logbooks. At all times ensuring tenants and residents are updated and made aware of progress. Maintain regular communication with both Tenants, Occupiers and Contractors both verbally and by e-mail keeping accurate logs of communications sent and received. Arrange property and insurance inspections liaising with tenants for access. Ensure that the M&E provider maintain adequate records on utility meter readings for the sites and ensuring that the correct readings are submitted on the invoices. Keeping up to date help desk details for the 24 hour help desk service. General administration tasks as set by the FM or anyone else to assist the smooth running of the office. Administration of the web-based Health & Safety System including arranging annual assessments. Attending contractor/tenant meetings where appropriate. To securely keep all keys and door code records up to date. Daily reporting email to FM and act as the Senior Fire Warden for the property Receive the delivery of post to the building in the mornings and distribute to occupiers Some aspects of the position may involve out of hours working. This relates especially to residential tenants and a polite and courteous manner will be taken at all times to lessees or any other persons who may enter the Property. Assistance will be given to lessees and visitors where required. Assist the FM team with proactive environmental management initiatives At all times actively identify ways to improve the operation, and maintenance of the department, placing emphasis on constant improvement. To devote all time and attention during working hours to the services of the Company and not become engaged in or concerned with any other business undertaking or employment except with the prior consent in writing of the Company. To be properly and smartly dressed, including protective clothing where required and ensure that the staff and contractors act likewise. To keep accurate records in a neat and tidy manner. To be proactive in addressing situations that arise and ensure that matters are dealt with before they become problematic. To take a hands on friendly approach to all issues concerning the portfolio and its tenants/clients. Do you have the required attributes? Gained a minimum of 2 years experience in a similar role Strong communication skills, both verbally and written Able to naturally build rapport with people at all levels Excellent time management skills and administrative skills Good problem solver with strong negotiation skills A strong work ethic and a professional approach to all aspects of the business both internally and externally. This is an opportunity not to be missed APPLY TODAY! For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Active Training Team Ltd are a London-based company who use experiential and immersive training to bring about behavioural change in people and organisations. Our training combines interactive experiences, film, drama, live action and facilitated discussion. ATT have created an immersive, theatre-based, one-day induction programme for a large infrastructure project. We are currently seeking a Company Stage Manager to work 3 days per week between Monday to Thursday. This is a fixed term contract of 1 year with the possibility of renewal. Purpose of the role: To provide leadership on-site for the cast and crew presenting the induction experience to ensure smooth delivery to all participants. To provide a friendly and welcoming environment whilst ensuring the safety and comfort of cast, crew, and participants, throughout their day at the centre. General Duties: Represent ATT as host of the centre in a professional, courteous, and flexible manner. Act as bridge and liaison on behalf of EPIC, when interacting with participants, so that participants feel, supported, and informed at all times. To be an effective and empathetic leader of the cast and crew, so that they feel supported and able to deliver outstanding sessions, every time. To be the primary client contact at the centre, liaising on behalf of ATT with the client. To manage all day-to-day aspects of the centre, in line with ATT's procedures and values. Example Tasks + Responsibilities: To be the on-site leader and point of contact for cast and crew on the induction project To hold morning briefing (numbers of participants expected, identify designated First Aiders / Fire Wardens etc). To oversee the usher team who are guiding participants around the centre To maintain high standards of safety and cleanliness across the whole of the centre. To arrange stock checks of costume, props, general kit, consumables, supplies etc. To collaborate with the TSM to ensure the day runs as smoothly as possible for everyone involved. To manage daily administration tasks, e.g. attendance sheets, show reports, catering orders, name badges etc. To monitor the training of new ushers. To carry out accurate general administrative duties associated with the centre. Other duties as required Health + Safety: Be a nominated Emergency First Aider and Fire Marshal at the centre. To lead on any necessary evacuation/emergency procedures as required. To ensure health and safety standards are upheld within the centre at all times.
Apr 18, 2024
Full time
Active Training Team Ltd are a London-based company who use experiential and immersive training to bring about behavioural change in people and organisations. Our training combines interactive experiences, film, drama, live action and facilitated discussion. ATT have created an immersive, theatre-based, one-day induction programme for a large infrastructure project. We are currently seeking a Company Stage Manager to work 3 days per week between Monday to Thursday. This is a fixed term contract of 1 year with the possibility of renewal. Purpose of the role: To provide leadership on-site for the cast and crew presenting the induction experience to ensure smooth delivery to all participants. To provide a friendly and welcoming environment whilst ensuring the safety and comfort of cast, crew, and participants, throughout their day at the centre. General Duties: Represent ATT as host of the centre in a professional, courteous, and flexible manner. Act as bridge and liaison on behalf of EPIC, when interacting with participants, so that participants feel, supported, and informed at all times. To be an effective and empathetic leader of the cast and crew, so that they feel supported and able to deliver outstanding sessions, every time. To be the primary client contact at the centre, liaising on behalf of ATT with the client. To manage all day-to-day aspects of the centre, in line with ATT's procedures and values. Example Tasks + Responsibilities: To be the on-site leader and point of contact for cast and crew on the induction project To hold morning briefing (numbers of participants expected, identify designated First Aiders / Fire Wardens etc). To oversee the usher team who are guiding participants around the centre To maintain high standards of safety and cleanliness across the whole of the centre. To arrange stock checks of costume, props, general kit, consumables, supplies etc. To collaborate with the TSM to ensure the day runs as smoothly as possible for everyone involved. To manage daily administration tasks, e.g. attendance sheets, show reports, catering orders, name badges etc. To monitor the training of new ushers. To carry out accurate general administrative duties associated with the centre. Other duties as required Health + Safety: Be a nominated Emergency First Aider and Fire Marshal at the centre. To lead on any necessary evacuation/emergency procedures as required. To ensure health and safety standards are upheld within the centre at all times.
We have a great opportunity for a Site Manager to join our team within Vistry Thames Valley, at our site in Crowthorne. As our Site Manager, you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Previous experience with a volume housebuilder Desirable - Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a great opportunity for a Site Manager to join our team within Vistry Thames Valley, at our site in Crowthorne. As our Site Manager, you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Previous experience with a volume housebuilder Desirable - Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Active Training Team Limited
Huddersfield, Yorkshire
Event Project Manager (Daytime role - 3x days pw) An exciting opportunity has arisen for an Event Project Manager (daytime between Monday- Thursday) to join ATT, at their theatre-based learning project in Huddersfield. Purpose of the role: To provide leadership on-site for the delivery team presenting the induction experience to all participants. To provide a friendly and welcoming environment whilst ensuring the safety and comfort of cast and crew, as well as participants, throughout their day at the centre. General Duties: To represent ATT as a host of the centre in a professional, courteous and flexible manner To act as liaison, interacting with induction participants, ensuring a positive experience To be an effective and empathetic leader of the delivery team, empowering them to deliver outstanding sessions, every time To be the primary contact at the centre, liaising with the client on behalf of ATT To manage all daily delivery processes and manage the freelance teams Example Tasks + Responsibilities: To be the on-site leader and point of contact for cast and crew on the project Hold morning briefing (numbers of participants, anomalies for the day, identify designated First Aiders / Fire Wardens etc) Managing the usher team Provide participants with guidance and reassurance throughout the day Stock checking and ordering costume, scripts, props, general kit, consumables, supplies etc / ordering Collaborate with the Technical Manager to ensure the event runs smoothly Support new company members joining the TRUST delivery team Manage daily administration tasks; eg attendance sheets, show reports, catering orders, name badges etc Assist with interviews, recruitment and training of new crew members as needed To liaise with other ATT departments (on and off site) ensuring good communication Health + Safety: Manage a well-organised, clean, efficient, and safe working environment at the TRUST Centre. To lead on evacuation/emergency procedures. To ensure health and safety of all personnel within the centre. Necessary Skills/Experience: Experience of working in performing arts, events, or venue management Strong written and verbal communication skills with the ability to communicate effectively and confidently at all levels Experienced in taking the lead in emergency situations Exceptional time management skills Competent with Microsoft Office, Outlook, Google Drive Desirable Skills/Experience: Experience in a customer service role A confident and positive approach; skilled at communicating in challenging situations or environments Experience working in a busy environment (eg arts venue) Excellent supervisory skills or experience managing a team A keen interest in performing arts, events, production, or stage management About ATT Active Training Team are innovators in safety leadership. Working across the construction, transport, and energy sectors, ATT designs and delivers unique, drama-based immersive experiences which give people a clear understanding of their role in safety at work and the communication tools to make a difference. Consistently winning awards for our programmes, our clients include Thames Tideway Tunnel Project, Siemens Gamesa, Ørsted, Crossrail and Transport for London. Behind the effectiveness of our work lies a deep understanding of the way that heightened emotional and sensory experiences impact on learning, memory, recall, and subsequent behaviour. ATT's aim is to set the benchmark in safety leadership and to work with organisations who share this aspiration. What it is like to work for us We are a small business with a big reach. We are a collaborative team so you need to be able to roll your sleeves up and get the job done; you will be given autonomy and support from all your colleagues. We truly believe that we are all responsible for the success of our business and feel passionate about our company, the work we deliver, and what we have achieved. HOW TO APPLY Please click on the "Apply Now" button - send us a covering letter along with your CV.
Apr 17, 2024
Full time
Event Project Manager (Daytime role - 3x days pw) An exciting opportunity has arisen for an Event Project Manager (daytime between Monday- Thursday) to join ATT, at their theatre-based learning project in Huddersfield. Purpose of the role: To provide leadership on-site for the delivery team presenting the induction experience to all participants. To provide a friendly and welcoming environment whilst ensuring the safety and comfort of cast and crew, as well as participants, throughout their day at the centre. General Duties: To represent ATT as a host of the centre in a professional, courteous and flexible manner To act as liaison, interacting with induction participants, ensuring a positive experience To be an effective and empathetic leader of the delivery team, empowering them to deliver outstanding sessions, every time To be the primary contact at the centre, liaising with the client on behalf of ATT To manage all daily delivery processes and manage the freelance teams Example Tasks + Responsibilities: To be the on-site leader and point of contact for cast and crew on the project Hold morning briefing (numbers of participants, anomalies for the day, identify designated First Aiders / Fire Wardens etc) Managing the usher team Provide participants with guidance and reassurance throughout the day Stock checking and ordering costume, scripts, props, general kit, consumables, supplies etc / ordering Collaborate with the Technical Manager to ensure the event runs smoothly Support new company members joining the TRUST delivery team Manage daily administration tasks; eg attendance sheets, show reports, catering orders, name badges etc Assist with interviews, recruitment and training of new crew members as needed To liaise with other ATT departments (on and off site) ensuring good communication Health + Safety: Manage a well-organised, clean, efficient, and safe working environment at the TRUST Centre. To lead on evacuation/emergency procedures. To ensure health and safety of all personnel within the centre. Necessary Skills/Experience: Experience of working in performing arts, events, or venue management Strong written and verbal communication skills with the ability to communicate effectively and confidently at all levels Experienced in taking the lead in emergency situations Exceptional time management skills Competent with Microsoft Office, Outlook, Google Drive Desirable Skills/Experience: Experience in a customer service role A confident and positive approach; skilled at communicating in challenging situations or environments Experience working in a busy environment (eg arts venue) Excellent supervisory skills or experience managing a team A keen interest in performing arts, events, production, or stage management About ATT Active Training Team are innovators in safety leadership. Working across the construction, transport, and energy sectors, ATT designs and delivers unique, drama-based immersive experiences which give people a clear understanding of their role in safety at work and the communication tools to make a difference. Consistently winning awards for our programmes, our clients include Thames Tideway Tunnel Project, Siemens Gamesa, Ørsted, Crossrail and Transport for London. Behind the effectiveness of our work lies a deep understanding of the way that heightened emotional and sensory experiences impact on learning, memory, recall, and subsequent behaviour. ATT's aim is to set the benchmark in safety leadership and to work with organisations who share this aspiration. What it is like to work for us We are a small business with a big reach. We are a collaborative team so you need to be able to roll your sleeves up and get the job done; you will be given autonomy and support from all your colleagues. We truly believe that we are all responsible for the success of our business and feel passionate about our company, the work we deliver, and what we have achieved. HOW TO APPLY Please click on the "Apply Now" button - send us a covering letter along with your CV.
We have a great opportunity for a Site Manager to join our team within Vistry Vistry Kent, at our site in Margate, Kent. As our Site Manager, you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience Previous Pride in the Job Winner More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 17, 2024
Full time
We have a great opportunity for a Site Manager to join our team within Vistry Vistry Kent, at our site in Margate, Kent. As our Site Manager, you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience Previous Pride in the Job Winner More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Role overview ID: Entity: Vistry Region: Vistry North East Department: Build Contract Type: Permanent - Full Time Job Location: Morpeth, Northumberland Date Posted: 11.04.2024 We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give
Apr 16, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry North East Department: Build Contract Type: Permanent - Full Time Job Location: Morpeth, Northumberland Date Posted: 11.04.2024 We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give
Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager with the day-to-day operational management of both independent living schemes, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Apr 15, 2024
Full time
Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager with the day-to-day operational management of both independent living schemes, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
We have a new opportunity for a Site Manager to join our team within Vistry West London, at our site in Clapham, London. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 15, 2024
Full time
We have a new opportunity for a Site Manager to join our team within Vistry West London, at our site in Clapham, London. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Facilities Coordinator, Burgess Hill Monday - Friday, 40 hours, 26,500 plus excellent benefits Our client is looking for a Facilities Service Desk Coordinator who is going to have a positive impact on the internal working environment. You will play a vital role within the business through generating a sense of community through creating a culture of support, delivering world class services and ensuring a seamless operation. You will also be in charge of creating a comfortable atmosphere and will have the opportunity to work in a productive and excitingly varied role! Main duties and responsibilities: Responds to enquiries, complaints and colleague service requests Promptly and effectively delivers a solution to queries/issues whilst ensuring a positive colleague experience is maintained Directs requests to the appropriate channel if it falls out of your remit Raises maintenance and housekeeping work orders Responds to customers on behalf of other team members Maintains integrity of databases Carries out training in order to offer First Aid and Fire Warden support In charge of managing the car parking arrangements/queries In charge of meeting coordination, supply management and office equipment care Uses Outlook to handle colleague requests, such as parking, badges, answering general questions Acts in a timely manner, responding to any complaints or questions relating to Workplace Experience Promote events internally to the business to encourage colleague engagement Develop a network of local contacts (culture, food, arts etc.) Assist Supervisors to record data for reporting, accounting and budget reconciliations First point of contact for any site/amenities/services information Build strong relationships with key colleagues and business users to provide a professional customer service To make decisions with general company procedures and policies in mind to ensure deadlines are met Candidate Requirements: Experience within front desk/switch board/concierge/helpdesk/customer service or other hospitality experience Excellent communication skills, being able to confidently met and build rapports with new people Is able to respond to client, co-worker and/or supervisory inquiries and complaints Can calculate simple figures (such as percentages) Goes above and beyond to get tasks completed and hit targets Works effectively within a team Driven to deliver a high level of customer service Good problem solving, organisation and planning skills Maintains a level head under pressure Able to multi-task Acquires basic analytical skills Strong Microsoft Office Suit skills/experience Open to embracing new technologies Carries a warm, welcoming and positive demeanour Punctual and respectful Does this sound like the role you've been looking for? Apply Now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 13, 2024
Full time
Facilities Coordinator, Burgess Hill Monday - Friday, 40 hours, 26,500 plus excellent benefits Our client is looking for a Facilities Service Desk Coordinator who is going to have a positive impact on the internal working environment. You will play a vital role within the business through generating a sense of community through creating a culture of support, delivering world class services and ensuring a seamless operation. You will also be in charge of creating a comfortable atmosphere and will have the opportunity to work in a productive and excitingly varied role! Main duties and responsibilities: Responds to enquiries, complaints and colleague service requests Promptly and effectively delivers a solution to queries/issues whilst ensuring a positive colleague experience is maintained Directs requests to the appropriate channel if it falls out of your remit Raises maintenance and housekeeping work orders Responds to customers on behalf of other team members Maintains integrity of databases Carries out training in order to offer First Aid and Fire Warden support In charge of managing the car parking arrangements/queries In charge of meeting coordination, supply management and office equipment care Uses Outlook to handle colleague requests, such as parking, badges, answering general questions Acts in a timely manner, responding to any complaints or questions relating to Workplace Experience Promote events internally to the business to encourage colleague engagement Develop a network of local contacts (culture, food, arts etc.) Assist Supervisors to record data for reporting, accounting and budget reconciliations First point of contact for any site/amenities/services information Build strong relationships with key colleagues and business users to provide a professional customer service To make decisions with general company procedures and policies in mind to ensure deadlines are met Candidate Requirements: Experience within front desk/switch board/concierge/helpdesk/customer service or other hospitality experience Excellent communication skills, being able to confidently met and build rapports with new people Is able to respond to client, co-worker and/or supervisory inquiries and complaints Can calculate simple figures (such as percentages) Goes above and beyond to get tasks completed and hit targets Works effectively within a team Driven to deliver a high level of customer service Good problem solving, organisation and planning skills Maintains a level head under pressure Able to multi-task Acquires basic analytical skills Strong Microsoft Office Suit skills/experience Open to embracing new technologies Carries a warm, welcoming and positive demeanour Punctual and respectful Does this sound like the role you've been looking for? Apply Now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 12, 2024
Full time
We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Establish and maintain professional relationships with occupier representatives, promoting transparent communication and information sharing on building-related issues. Coordinate the development of annual building service charge budgets and management accounts, collaborating with internal resources to ensure adherence to set timelines. Ensure compliance with Health & Safety regulations and emergency procedures, fostering a safe environment for occupiers and staff. Serve as the Responsible Person and Senior Fire Warden during emergencies, maintaining awareness of occupiers' obligations and preserving document integrity. Oversee the upkeep of manuals, ensuring compliance and accurate recording of amendments. Identify and address training, development, and welfare needs of building staff in alignment with company policies. Procure building and contracted services proactively, following tender guidelines and maintaining service standards through regular monitoring and engagement with providers. Ensure compliance of on-site laboratories with guidelines, and keep occupier guides and manuals updated with internal support. Foster communication with occupier representatives in lab-enabled spaces to address operational overlaps resulting from research requirements. Implement Fabric Management and Long-Term Costing initiatives. Integrate organizational vision and values into all building services. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 11, 2024
Full time
Establish and maintain professional relationships with occupier representatives, promoting transparent communication and information sharing on building-related issues. Coordinate the development of annual building service charge budgets and management accounts, collaborating with internal resources to ensure adherence to set timelines. Ensure compliance with Health & Safety regulations and emergency procedures, fostering a safe environment for occupiers and staff. Serve as the Responsible Person and Senior Fire Warden during emergencies, maintaining awareness of occupiers' obligations and preserving document integrity. Oversee the upkeep of manuals, ensuring compliance and accurate recording of amendments. Identify and address training, development, and welfare needs of building staff in alignment with company policies. Procure building and contracted services proactively, following tender guidelines and maintaining service standards through regular monitoring and engagement with providers. Ensure compliance of on-site laboratories with guidelines, and keep occupier guides and manuals updated with internal support. Foster communication with occupier representatives in lab-enabled spaces to address operational overlaps resulting from research requirements. Implement Fabric Management and Long-Term Costing initiatives. Integrate organizational vision and values into all building services. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Permanent, Part Time (30 hours per week) Chantry Court is a retirement living leasehold scheme in Devizes, Wiltshire which consists of 56 one-bedroom and two-bedroom flats. We're now seeking a Scheme Coordinator / Wellbeing & Community Connector to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Apr 10, 2024
Full time
Permanent, Part Time (30 hours per week) Chantry Court is a retirement living leasehold scheme in Devizes, Wiltshire which consists of 56 one-bedroom and two-bedroom flats. We're now seeking a Scheme Coordinator / Wellbeing & Community Connector to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Purpose of the Role Estate manager overseeing day-to-day management of 3-phased mixed use development. This includes preparing and managing budgets, management of staff and to include working with Savills' procurement and M&E consultants in providing a best in class delivery of site-based operational management. A client and residential customer-facing role taking responsibility for delivering residential services, property management, and engineering services across the 250 City Road estate, delivering the Vision and Values of the Client in an innovative, operationally efficient manner providing excellent quality and value residential environment for a wide mix of residents, occupiers, and visitors. The post holder will act as the Managing Agent interface for occupier services and manage the management team for this unique mixed-use estate. The successful applicant will have a strong residential property management background. They will have sound financial management capability and the ability to deliver services in line with legislation and regulations. Must have at least 5 years of experience in Residential Property, at least 1 year's managing a team and the property or management operations, such as staff and service contracts, tenant satisfaction, and other relevant duties. Strong working knowledge of relevant legislation, IRPM and RICS service principles and practices. Ability to read, analyse, and interpret technical procedures, regulations or documents with a similar degree of complexity. Excellent verbal and written communication skills. Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required. Key Responsibilities Main Duties Responsible for compliance with relevant legislation, and ARMA and RICS guidelines and management operations and procedures Champion and work in conjunction with the Managing Agent to coordinate operations, facilities management, financial reporting, people management, tenant liaison, and contract management Ensure five-star customer service is always provided by all service teams at 250 City Road Act as intermediary with owner/residents, on-site managers, and all other staff, to assist in prompt handling of questions/problems First point of contact for customer service requests and complaints Ensure the building managers undertake property inspections routinely and addressing any issues noted Ensures that the primary responsibility for maintenance of facilities management and H&S records is carried out by the Facilities Manager Responsible for effective and efficient building management, including car parks and landscaped areas, internal and external fabric, plant rooms, common areas and front of house. Ensures that the Building Managers develop and maintain a professional understanding and close working relationship with appropriate resident representatives and commercial occupier's representatives and encourage frequent and open communication and information flows on relevant building and estate issues. Provide support for the contract management for the outsourced building services, ensuring that the operational staff duties are carried out to a high standard using appropriate equipment. Provide training to staff in relation to expected standards and quality of general cleaning and Health & Safety requirements, in particular the operation of equipment, manual handling and COSHH. Creation of the annual service charge budget, coordinating the input of internal resources and ensuring strict adherence to the published programs. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation, ensuring residents, occupiers, operations staff and the 250management team alike are provided with a safe environment in which to live and to conduct their core business activities. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation providing a safe living and working environment. Act as the Responsible Person (Building Safety Manager/Responsible Person) and Senior Fire Warden for the development the event of an emergency. Take all reasonable measures to ensure that residents and commercial occupiers remain aware of their obligations in respect of the building incident procedures and where appropriate, risk assessments and that the legitimacy of the document is not in any way compromised. Ensure that all procedures and policies are communicated with occupiers, that information published in hard copy or on the residents portal is maintained as 'current' at all times and that relevant testing of procedures is carried out and documented. Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the relevant company training policy and appraisal process. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Employ in practice the principles with regard to Savills Fabric Management and Long-Term Costing (CAPEX) initiatives to ensure value for money estate management. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the 250 City Road assigned buildings services. Ensure that accurate property records are maintained Champion a safe working environment where work practices of staff, contractors and suppliers fully comply with health and safety legislation. Oversee the ESG for the site and implement goals inline with the Savills 5 E's Implement the new Building Safety Regulations to ensure that the site is complaint both the Building Safety Regulator but also Savills internal policies. Liaise between client operations and construction teams with the site team to ensure smooth transition from an active construction site to business as usual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience List of qualifications, skills, knowledge required include: Practical experience in residential block property management
Apr 08, 2024
Full time
Purpose of the Role Estate manager overseeing day-to-day management of 3-phased mixed use development. This includes preparing and managing budgets, management of staff and to include working with Savills' procurement and M&E consultants in providing a best in class delivery of site-based operational management. A client and residential customer-facing role taking responsibility for delivering residential services, property management, and engineering services across the 250 City Road estate, delivering the Vision and Values of the Client in an innovative, operationally efficient manner providing excellent quality and value residential environment for a wide mix of residents, occupiers, and visitors. The post holder will act as the Managing Agent interface for occupier services and manage the management team for this unique mixed-use estate. The successful applicant will have a strong residential property management background. They will have sound financial management capability and the ability to deliver services in line with legislation and regulations. Must have at least 5 years of experience in Residential Property, at least 1 year's managing a team and the property or management operations, such as staff and service contracts, tenant satisfaction, and other relevant duties. Strong working knowledge of relevant legislation, IRPM and RICS service principles and practices. Ability to read, analyse, and interpret technical procedures, regulations or documents with a similar degree of complexity. Excellent verbal and written communication skills. Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required. Key Responsibilities Main Duties Responsible for compliance with relevant legislation, and ARMA and RICS guidelines and management operations and procedures Champion and work in conjunction with the Managing Agent to coordinate operations, facilities management, financial reporting, people management, tenant liaison, and contract management Ensure five-star customer service is always provided by all service teams at 250 City Road Act as intermediary with owner/residents, on-site managers, and all other staff, to assist in prompt handling of questions/problems First point of contact for customer service requests and complaints Ensure the building managers undertake property inspections routinely and addressing any issues noted Ensures that the primary responsibility for maintenance of facilities management and H&S records is carried out by the Facilities Manager Responsible for effective and efficient building management, including car parks and landscaped areas, internal and external fabric, plant rooms, common areas and front of house. Ensures that the Building Managers develop and maintain a professional understanding and close working relationship with appropriate resident representatives and commercial occupier's representatives and encourage frequent and open communication and information flows on relevant building and estate issues. Provide support for the contract management for the outsourced building services, ensuring that the operational staff duties are carried out to a high standard using appropriate equipment. Provide training to staff in relation to expected standards and quality of general cleaning and Health & Safety requirements, in particular the operation of equipment, manual handling and COSHH. Creation of the annual service charge budget, coordinating the input of internal resources and ensuring strict adherence to the published programs. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation, ensuring residents, occupiers, operations staff and the 250management team alike are provided with a safe environment in which to live and to conduct their core business activities. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation providing a safe living and working environment. Act as the Responsible Person (Building Safety Manager/Responsible Person) and Senior Fire Warden for the development the event of an emergency. Take all reasonable measures to ensure that residents and commercial occupiers remain aware of their obligations in respect of the building incident procedures and where appropriate, risk assessments and that the legitimacy of the document is not in any way compromised. Ensure that all procedures and policies are communicated with occupiers, that information published in hard copy or on the residents portal is maintained as 'current' at all times and that relevant testing of procedures is carried out and documented. Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the relevant company training policy and appraisal process. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Employ in practice the principles with regard to Savills Fabric Management and Long-Term Costing (CAPEX) initiatives to ensure value for money estate management. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the 250 City Road assigned buildings services. Ensure that accurate property records are maintained Champion a safe working environment where work practices of staff, contractors and suppliers fully comply with health and safety legislation. Oversee the ESG for the site and implement goals inline with the Savills 5 E's Implement the new Building Safety Regulations to ensure that the site is complaint both the Building Safety Regulator but also Savills internal policies. Liaise between client operations and construction teams with the site team to ensure smooth transition from an active construction site to business as usual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience List of qualifications, skills, knowledge required include: Practical experience in residential block property management
LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Brief Role Objective: This role will lead the operational management of all of the regional offices and reception, and will be responsible for the effective management of our offices and liaising with the relevant Building Managers, smooth running of our buildings / offices and the provision of first class front of house services to the wider firm. They will also be expected to ensure all relevant H&S requirements are met and manage or provide expert input into a range of projects delivering business efficiency and effectiveness. Key Responsibilities: Team management Manage a team of staff providing office facilities support which includes 3 reception staff and 3 facilities staff. Maintain a good working knowledge and understanding of the various areas of support provided by team members. Provide guidance in these areas as required. Buildings and Property Management Managing key dates and transitions within our leases and rental agreements - working with internal counsel and external advisors to manage the negotiations within parameters set by the Management Board. This includes robust monitoring for break clauses, terminations and rent reviews with a view to ensuring tactics are agreed and implemented in good time, maximising the likelihood of positive outcomes for the Firm. Property maintenance - devising and leading an appropriately pro-active programme to ensure best possible working environment is maintained. Reflecting this in our budget planning and implementing with support from local office coordinators. Property projects - acting as the Project Manager on significant refits and office moves. This includes agreeing the project parameters with appropriate steering groups / Board, leading the property search, coordinating the legal, fit out and staff moves. Effective communication and stakeholder management is key to the success of these projects. Contract and Supplier Management Relationship management for significant contractors including leading the (re)negotiation of any significant contracts and ensuring SLA's are monitored and action taken across all supplier relationships, where relevant in your area. Successfully managing our external suppliers involves working closely with local office coordinators. Health and Safety The Head of Workplace will act as the firm's Health and Safety Officer, working closely with HR to deliver a safe and comfortable working environment for all staff and visitors. This will include: ensuring legal compliance with health and safety requirements across all locations including but not limited to first aid provision and fire safety planning preparing necessary reports for the board promoting a culture of health and safety compliance around the firm, through provision of training, appropriate policies and communication. responding to any health and safety issues raised by staff - or ensuring they are responded to Front of House and office management All staff and visitors to all offices should receive a first-class welcome. The Head of Workplace is responsible for setting clear standards for front of house service across LGT Vestra and, through local teams, ensuring these are delivered. It is also vital that our office environments are well managed, allowing staff to be productive. Your profile Key Skills and Technical Requirements: Health & Safety qualification Fire Warden qualification Other Skills and Attributes: Extensive previous experience in facilities management and/or office management. Experience managing these services (and their stakeholders) across different cultures is desirable. Experience as a relationship manager for contractors / suppliers - including negotiating terms and managing service level issues. Evidence of a focus on provision of cost effective, quality services. Strong project management experience including demonstrable impact on project outcomes. Exposure to health and safety requirements in office environments Experience managing teams including individuals up to Manager level. Exposure to the challenges and opportunities of making remote or virtual teams successful would be particularly helpful and / or managing across different cultures. Budget preparation and monitoring/management experience - ideally as the budget holder or key budget manager The ability to present coherent, compelling options and recommendations to the Management Board or senior stakeholders, and engage in collective decision-making processes Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you. Transparency is important to us. That is why you will find everything that matters to us on our website - plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.
Apr 06, 2024
Full time
LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Brief Role Objective: This role will lead the operational management of all of the regional offices and reception, and will be responsible for the effective management of our offices and liaising with the relevant Building Managers, smooth running of our buildings / offices and the provision of first class front of house services to the wider firm. They will also be expected to ensure all relevant H&S requirements are met and manage or provide expert input into a range of projects delivering business efficiency and effectiveness. Key Responsibilities: Team management Manage a team of staff providing office facilities support which includes 3 reception staff and 3 facilities staff. Maintain a good working knowledge and understanding of the various areas of support provided by team members. Provide guidance in these areas as required. Buildings and Property Management Managing key dates and transitions within our leases and rental agreements - working with internal counsel and external advisors to manage the negotiations within parameters set by the Management Board. This includes robust monitoring for break clauses, terminations and rent reviews with a view to ensuring tactics are agreed and implemented in good time, maximising the likelihood of positive outcomes for the Firm. Property maintenance - devising and leading an appropriately pro-active programme to ensure best possible working environment is maintained. Reflecting this in our budget planning and implementing with support from local office coordinators. Property projects - acting as the Project Manager on significant refits and office moves. This includes agreeing the project parameters with appropriate steering groups / Board, leading the property search, coordinating the legal, fit out and staff moves. Effective communication and stakeholder management is key to the success of these projects. Contract and Supplier Management Relationship management for significant contractors including leading the (re)negotiation of any significant contracts and ensuring SLA's are monitored and action taken across all supplier relationships, where relevant in your area. Successfully managing our external suppliers involves working closely with local office coordinators. Health and Safety The Head of Workplace will act as the firm's Health and Safety Officer, working closely with HR to deliver a safe and comfortable working environment for all staff and visitors. This will include: ensuring legal compliance with health and safety requirements across all locations including but not limited to first aid provision and fire safety planning preparing necessary reports for the board promoting a culture of health and safety compliance around the firm, through provision of training, appropriate policies and communication. responding to any health and safety issues raised by staff - or ensuring they are responded to Front of House and office management All staff and visitors to all offices should receive a first-class welcome. The Head of Workplace is responsible for setting clear standards for front of house service across LGT Vestra and, through local teams, ensuring these are delivered. It is also vital that our office environments are well managed, allowing staff to be productive. Your profile Key Skills and Technical Requirements: Health & Safety qualification Fire Warden qualification Other Skills and Attributes: Extensive previous experience in facilities management and/or office management. Experience managing these services (and their stakeholders) across different cultures is desirable. Experience as a relationship manager for contractors / suppliers - including negotiating terms and managing service level issues. Evidence of a focus on provision of cost effective, quality services. Strong project management experience including demonstrable impact on project outcomes. Exposure to health and safety requirements in office environments Experience managing teams including individuals up to Manager level. Exposure to the challenges and opportunities of making remote or virtual teams successful would be particularly helpful and / or managing across different cultures. Budget preparation and monitoring/management experience - ideally as the budget holder or key budget manager The ability to present coherent, compelling options and recommendations to the Management Board or senior stakeholders, and engage in collective decision-making processes Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you. Transparency is important to us. That is why you will find everything that matters to us on our website - plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
Apr 04, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
Mar 31, 2024
Seasonal
Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
We are recruiting for an international global quantitative and systematic investment manager based in a large and impressive office, in London, Victoria. Our client is a technology and data driven group implementing a scientific approach to investing. This innovative firm are looking to take on a Facilities Coordinator for their expanding multi floored London office which is based near Victoria station. Within this Facilities Coordinator role in London you will report directly into the Facilities Manager and will support the firm s growth by assisting in the day-to-day running of the Facilities department. You will love the fast moving, modern culture of this organisation and enjoy a great working relationship with your Manager, who will support and encourage you to thrive within this Facilities Coordinator role. In addition to a generous salary of between £30,000 - £40,000 you will receive a wide ranging, competitive and attractive benefits package. This Facilities Coordinator role in London will include: Scheduling and coordinating staff and maintenance requests promptly Owning a range of ad-hoc tasks to provide the appropriate level of service to the business Working closely with the maintenance team to manage reactive and PPM s Liaise with external vendors, contractors, and service providers for facilities related services Organising logistics around deliveries and loading bay Supporting the Facilities Manager on both first aid and fire warden training and documenting Managing the ordering of office supplies and critical spares Support the Office Management team where required Monitor activities that happen outside the building, such as waste disposal and recycling Coordinating event set-ups and logistics when required Escorting engineers For this Facilities Coordinator role in London we are looking for an ambitious individual who is dedicated to a career within Facilities Management. Ideally you will have worked within a similar corporate environment previously and be used to managing the demands of a busy Facilities role on a single multi floored site. Ideally we are looking for the following for this Facilities Coordinators role: Proven experience in a Facilities role from a similar firm / sector. Facilities experience to include working with external contractors, dealing with a multitude of facilities requests and a wide range of facilities tasks Hands-on approach to your work Team-player knowledge of principles involved in preventative/predictive maintenance and building systems Demonstrates initiative and a can-do attitude Strong communications skills, both written and verbal Problem solving skills Ability to take full ownership of tasks Our client is an equal opportunity employer. They welcome diversity as essential to their success. This firm empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, they are offering initiatives and programs to enable employees to achieve a healthy work-life balance. If this sounds like the role for you and you have Facilities experience within a similar environment please apply now!
Mar 28, 2024
Full time
We are recruiting for an international global quantitative and systematic investment manager based in a large and impressive office, in London, Victoria. Our client is a technology and data driven group implementing a scientific approach to investing. This innovative firm are looking to take on a Facilities Coordinator for their expanding multi floored London office which is based near Victoria station. Within this Facilities Coordinator role in London you will report directly into the Facilities Manager and will support the firm s growth by assisting in the day-to-day running of the Facilities department. You will love the fast moving, modern culture of this organisation and enjoy a great working relationship with your Manager, who will support and encourage you to thrive within this Facilities Coordinator role. In addition to a generous salary of between £30,000 - £40,000 you will receive a wide ranging, competitive and attractive benefits package. This Facilities Coordinator role in London will include: Scheduling and coordinating staff and maintenance requests promptly Owning a range of ad-hoc tasks to provide the appropriate level of service to the business Working closely with the maintenance team to manage reactive and PPM s Liaise with external vendors, contractors, and service providers for facilities related services Organising logistics around deliveries and loading bay Supporting the Facilities Manager on both first aid and fire warden training and documenting Managing the ordering of office supplies and critical spares Support the Office Management team where required Monitor activities that happen outside the building, such as waste disposal and recycling Coordinating event set-ups and logistics when required Escorting engineers For this Facilities Coordinator role in London we are looking for an ambitious individual who is dedicated to a career within Facilities Management. Ideally you will have worked within a similar corporate environment previously and be used to managing the demands of a busy Facilities role on a single multi floored site. Ideally we are looking for the following for this Facilities Coordinators role: Proven experience in a Facilities role from a similar firm / sector. Facilities experience to include working with external contractors, dealing with a multitude of facilities requests and a wide range of facilities tasks Hands-on approach to your work Team-player knowledge of principles involved in preventative/predictive maintenance and building systems Demonstrates initiative and a can-do attitude Strong communications skills, both written and verbal Problem solving skills Ability to take full ownership of tasks Our client is an equal opportunity employer. They welcome diversity as essential to their success. This firm empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, they are offering initiatives and programs to enable employees to achieve a healthy work-life balance. If this sounds like the role for you and you have Facilities experience within a similar environment please apply now!
VRF 55338 Central Solutions Officer Birmingham, B1 £22,018.82 per annum 37.5 hours per week Permanent About the role Central Solutions Officers at Trident are the first point of contact for our residents to access help, often in emergency situations 24hrs a day, 365 days a year. You will also benefit from working the 4 on and 4 off shifts . As a Central Solutions Officer, you will encounter distressing and very difficult situations, however, it is a hugely rewarding job where no two days are alike and you will feel an immense sense of satisfaction knowing you have helped someone in their time of need. This hybrid role spans solutions and our control offices, requiring versatility to handle face-to-face interactions, phone calls (inbound & outbound), and email enquiries within a contact centre environment. We operate on a 24/7, 365 days a year to be able to deliver a service to our customers. Central Solutions Officers work shifts of 4 days on with 4 days off, early/late/night shifts which include weekends. Typical shifts are of 7am-7pm and 7pm-7am. Key responsibilities To respond professionally to emergencies, following policy and procedures and resolve customer difficulties out of normal hours of operation. To participate in the assessment of needs for people, making emergency referrals To manage and control a range of ICT software and systems. To liaise with all professionals, and develop these relationships on behalf of customers to ensure that their rights are respected and that they receive quality support and advice appropriate to their needs To report all repairs and maintenance matters to the appropriate company and internal teams as determined by the differing contract requirements To liaise with wardens to ensure they are kept up to date with any changes relevant to emergency support to tenants. During warden absences, make regular calls to tenants of the schemes through the warden call system Understand and operate door and barrier entry systems Support the front of house concierge service Monitoring of CCTV,fire alarm and careline systems The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You The ability to make decisions under pressure Be organised with the ability to prioritise Be able to transcribe and accurately record information Have highly developed problem-solving skills Be able to deal with callers who may be distressed, angry, upset or aggressive in a professional manner whilst using your influencing and verbal communication skills to gather information Have the ability to work independently and as part of a team Be very customer focused with the ability to empathise but take affirmative action This is an evolving role with opportunities for growth and development Essential skills Excellent verbal and written language skills Able to prioritise and multi-task under pressure, whilst maintaining quality Be a decision maker Resilience and adaptability in handling challenging situations Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Mar 27, 2024
Full time
VRF 55338 Central Solutions Officer Birmingham, B1 £22,018.82 per annum 37.5 hours per week Permanent About the role Central Solutions Officers at Trident are the first point of contact for our residents to access help, often in emergency situations 24hrs a day, 365 days a year. You will also benefit from working the 4 on and 4 off shifts . As a Central Solutions Officer, you will encounter distressing and very difficult situations, however, it is a hugely rewarding job where no two days are alike and you will feel an immense sense of satisfaction knowing you have helped someone in their time of need. This hybrid role spans solutions and our control offices, requiring versatility to handle face-to-face interactions, phone calls (inbound & outbound), and email enquiries within a contact centre environment. We operate on a 24/7, 365 days a year to be able to deliver a service to our customers. Central Solutions Officers work shifts of 4 days on with 4 days off, early/late/night shifts which include weekends. Typical shifts are of 7am-7pm and 7pm-7am. Key responsibilities To respond professionally to emergencies, following policy and procedures and resolve customer difficulties out of normal hours of operation. To participate in the assessment of needs for people, making emergency referrals To manage and control a range of ICT software and systems. To liaise with all professionals, and develop these relationships on behalf of customers to ensure that their rights are respected and that they receive quality support and advice appropriate to their needs To report all repairs and maintenance matters to the appropriate company and internal teams as determined by the differing contract requirements To liaise with wardens to ensure they are kept up to date with any changes relevant to emergency support to tenants. During warden absences, make regular calls to tenants of the schemes through the warden call system Understand and operate door and barrier entry systems Support the front of house concierge service Monitoring of CCTV,fire alarm and careline systems The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You The ability to make decisions under pressure Be organised with the ability to prioritise Be able to transcribe and accurately record information Have highly developed problem-solving skills Be able to deal with callers who may be distressed, angry, upset or aggressive in a professional manner whilst using your influencing and verbal communication skills to gather information Have the ability to work independently and as part of a team Be very customer focused with the ability to empathise but take affirmative action This is an evolving role with opportunities for growth and development Essential skills Excellent verbal and written language skills Able to prioritise and multi-task under pressure, whilst maintaining quality Be a decision maker Resilience and adaptability in handling challenging situations Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).