The Royal Docks is undergoing an exciting transformation. Once London's gateway to the world, today the area is re-emerging as a major new residential, business and visitor destination. Cultural placemaking is key to the area's regeneration and forms one of three pillars in the refreshed Royal Docks Delivery Plan (). Centre stage is a bold ambition to be London's Cultural Engine, a world-class creative production centre that is internationally renowned for its distinctive and authentic cultural programme, making the Royal Docks an irresistible place to live, work and visit. We are looking for an inspiring and resourceful Cultural Placemaking Manager to join our Culture and Activation Team. Reporting to the Head of Cultural Programme and Partnerships, the Cultural Placemaking Manager is one of two managers in the team, the other being the Creative Programmer who leads on Royal Docks Teams' cultural programme. The Cultural Placemaking Manager is a new post and an exciting addition to the team. Working with cultural stakeholders across the Royal Docks, and with colleagues from the wider Royal Docks Team including Economic Development, Place and Marketing, you will support the development and cultural activation of Royal Docks neighbourhoods. The focus of your work will be on maximising a cohesive cultural offer in the Royal Docks which boosts the visitor economy, always ensuring the prominence of the Royal Docks' distinctive cultural vision and community wealth building principles. You will develop opportunities across cultural partners' offers, attract events and longer-term cultural projects to the area, and generate and produce Royal Docks events, installations and programme frameworks. You will manage an Event Producer and will oversee and advise on the design and delivery of safe, high-quality Royal Docks events. You will need a proven track record of successful development, management, and delivery of place based cultural programmes and initiatives, and experience of developing collaborative, productive partnerships with cultural and creative organisations, cohesive programming, and collaborating on marketing and PR campaigns. Senior experience of event management, licencing, health and safety and production is essential. Principal accountabilities Support the Head of the Cultural Programme and Partnerships with the ongoing development and implementation of the Royal Docks' Cultural Placemaking Strategy Work within a multi-disciplinary Royal Docks Team on the development and long-term place-based approach to culture and creative placemaking in key Royal Docks neighbourhoods Collaborate with Royal Docks cultural partners and creative workspace facilities, to engineer the area's developing programme, boosting local engagement, place awareness, and visitor footfall Promote the Royal Docks as a venue for events and activities, and collaborate with colleagues, landlords and developers on meanwhile plans for key Royal Docks sites Develop and produce Royal Docks Team events, projects, and installations in the public realm, and programming frameworks that support the burgeoning culture and leisure ecosystem Embed the Royal Docks Team's cultural vision and community engagement across all projects. Oversee and advise on the design and delivery of safe, high quality Royal Docks events If you would like to know more about the role please contact us to arrange to join an online briefing/Q&A session on Friday 19 April from 3-4pm. The session will be recorded. If you are unable to attend but would like a recording after the session this can be made available to you. PERSON SPECIFICATION Technical requirements/experience/qualifications Significant experience in successfully managing the development, delivery and evaluation of place based cultural programmes and initiatives Evidence of building successful creative collaborations, professional and operational relationships with a wide and diverse range of cultural organisations, regional stakeholders and creatives. Experience in collaborating with marketing teams on audience development strategies, and long-term and project-based marketing and PR campaigns Significant knowledge of event management, safety, licencing and risk assessment. Experience of financial management, procurement, and contract management. Fundraising experience desirable. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level three indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Problem Solving .is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions Level three indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE).
Apr 17, 2024
Full time
The Royal Docks is undergoing an exciting transformation. Once London's gateway to the world, today the area is re-emerging as a major new residential, business and visitor destination. Cultural placemaking is key to the area's regeneration and forms one of three pillars in the refreshed Royal Docks Delivery Plan (). Centre stage is a bold ambition to be London's Cultural Engine, a world-class creative production centre that is internationally renowned for its distinctive and authentic cultural programme, making the Royal Docks an irresistible place to live, work and visit. We are looking for an inspiring and resourceful Cultural Placemaking Manager to join our Culture and Activation Team. Reporting to the Head of Cultural Programme and Partnerships, the Cultural Placemaking Manager is one of two managers in the team, the other being the Creative Programmer who leads on Royal Docks Teams' cultural programme. The Cultural Placemaking Manager is a new post and an exciting addition to the team. Working with cultural stakeholders across the Royal Docks, and with colleagues from the wider Royal Docks Team including Economic Development, Place and Marketing, you will support the development and cultural activation of Royal Docks neighbourhoods. The focus of your work will be on maximising a cohesive cultural offer in the Royal Docks which boosts the visitor economy, always ensuring the prominence of the Royal Docks' distinctive cultural vision and community wealth building principles. You will develop opportunities across cultural partners' offers, attract events and longer-term cultural projects to the area, and generate and produce Royal Docks events, installations and programme frameworks. You will manage an Event Producer and will oversee and advise on the design and delivery of safe, high-quality Royal Docks events. You will need a proven track record of successful development, management, and delivery of place based cultural programmes and initiatives, and experience of developing collaborative, productive partnerships with cultural and creative organisations, cohesive programming, and collaborating on marketing and PR campaigns. Senior experience of event management, licencing, health and safety and production is essential. Principal accountabilities Support the Head of the Cultural Programme and Partnerships with the ongoing development and implementation of the Royal Docks' Cultural Placemaking Strategy Work within a multi-disciplinary Royal Docks Team on the development and long-term place-based approach to culture and creative placemaking in key Royal Docks neighbourhoods Collaborate with Royal Docks cultural partners and creative workspace facilities, to engineer the area's developing programme, boosting local engagement, place awareness, and visitor footfall Promote the Royal Docks as a venue for events and activities, and collaborate with colleagues, landlords and developers on meanwhile plans for key Royal Docks sites Develop and produce Royal Docks Team events, projects, and installations in the public realm, and programming frameworks that support the burgeoning culture and leisure ecosystem Embed the Royal Docks Team's cultural vision and community engagement across all projects. Oversee and advise on the design and delivery of safe, high quality Royal Docks events If you would like to know more about the role please contact us to arrange to join an online briefing/Q&A session on Friday 19 April from 3-4pm. The session will be recorded. If you are unable to attend but would like a recording after the session this can be made available to you. PERSON SPECIFICATION Technical requirements/experience/qualifications Significant experience in successfully managing the development, delivery and evaluation of place based cultural programmes and initiatives Evidence of building successful creative collaborations, professional and operational relationships with a wide and diverse range of cultural organisations, regional stakeholders and creatives. Experience in collaborating with marketing teams on audience development strategies, and long-term and project-based marketing and PR campaigns Significant knowledge of event management, safety, licencing and risk assessment. Experience of financial management, procurement, and contract management. Fundraising experience desirable. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level three indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Problem Solving .is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions Level three indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE).
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Apr 17, 2024
Full time
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
'Recruiting for your future success' Order Management Team Lead Negotiable Salary (DOE) Mon-Fri 8:30-5 (hybrid working) 25 days Excellent Company Culture & Benefits International Business Friendly, Supportive Team Our Client is a world leader in the development and manufacturing of wirelessly connected safety products. They offer the broadest and most complete portfolio available in the industry. Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet. These' products are used to keep people safe in the event of falls, missed check-ins, man-down and exposure to explosive or toxic gas. Our Client is seeking an Order Management Team Lead for their Customer Care team. In this role, you will be responsible for the timely and accurate processing of product and service orders for the business. You will work with established procedures and policies in a fast-paced environment besides a dynamic order entry team. Duties (include but are not limited to) Process product sales orders accurately according to standards While processing purchase orders you will liaise with the Regional Sales Managers, the Client Success team, the Production & Shipping teams as well as Distributors & Customers Provide information to customers via e-mails and phone-calls in a proactive, prompt, and professional manner. Be an example of professionalism and high standards. Meet customer care goals and service levels for an exceptional customer experience. Identify areas of improvement and work with leaders to develop solutions and implement change. Handle shipping disputes and rush orders. Escalate customer discrepancies and provide suggestion on areas of improvement. Process credit card payments. Collaborate with finance regarding customer invoicing or credit disputes. Understand order processing and return procedures and policies Person Specification You possess strong business acumen. A Level or equivalent experience. 2 years in an order management position or related experience. You have experience with a CRM system (Netsuite considered an asset) You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional. You enjoy customer service and supporting a dynamic team of sales professionals. Effectively assist in the accurate and timely processing of product and service orders. You have sound mathematical skills to validate orders and assist our partners with their order inquires. You are computer literate including Microsoft Word, Excel, Power Point, Google Drive, SharePoint MS Teams, Outlook, Remote working communication tools. You are organized, detail-oriented and can multi-task in a fast-paced environment. You are a team player who offers solutions and ideas to continually improve the business. You consider yourself highly collaborative and are proactive in your approach to customer issues. You are outgoing, courteous, ambitious, and present a professional demeanor. You are a go-getter with a positive attitude, wanting to make a difference within your team. You can be firm in your delivery of company policies while being empathetic to your team customer demands. 2nd language is advantageous DBS/criminal records check to be carried out by employer: Yes LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT. PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL. If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
Apr 17, 2024
Full time
'Recruiting for your future success' Order Management Team Lead Negotiable Salary (DOE) Mon-Fri 8:30-5 (hybrid working) 25 days Excellent Company Culture & Benefits International Business Friendly, Supportive Team Our Client is a world leader in the development and manufacturing of wirelessly connected safety products. They offer the broadest and most complete portfolio available in the industry. Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet. These' products are used to keep people safe in the event of falls, missed check-ins, man-down and exposure to explosive or toxic gas. Our Client is seeking an Order Management Team Lead for their Customer Care team. In this role, you will be responsible for the timely and accurate processing of product and service orders for the business. You will work with established procedures and policies in a fast-paced environment besides a dynamic order entry team. Duties (include but are not limited to) Process product sales orders accurately according to standards While processing purchase orders you will liaise with the Regional Sales Managers, the Client Success team, the Production & Shipping teams as well as Distributors & Customers Provide information to customers via e-mails and phone-calls in a proactive, prompt, and professional manner. Be an example of professionalism and high standards. Meet customer care goals and service levels for an exceptional customer experience. Identify areas of improvement and work with leaders to develop solutions and implement change. Handle shipping disputes and rush orders. Escalate customer discrepancies and provide suggestion on areas of improvement. Process credit card payments. Collaborate with finance regarding customer invoicing or credit disputes. Understand order processing and return procedures and policies Person Specification You possess strong business acumen. A Level or equivalent experience. 2 years in an order management position or related experience. You have experience with a CRM system (Netsuite considered an asset) You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional. You enjoy customer service and supporting a dynamic team of sales professionals. Effectively assist in the accurate and timely processing of product and service orders. You have sound mathematical skills to validate orders and assist our partners with their order inquires. You are computer literate including Microsoft Word, Excel, Power Point, Google Drive, SharePoint MS Teams, Outlook, Remote working communication tools. You are organized, detail-oriented and can multi-task in a fast-paced environment. You are a team player who offers solutions and ideas to continually improve the business. You consider yourself highly collaborative and are proactive in your approach to customer issues. You are outgoing, courteous, ambitious, and present a professional demeanor. You are a go-getter with a positive attitude, wanting to make a difference within your team. You can be firm in your delivery of company policies while being empathetic to your team customer demands. 2nd language is advantageous DBS/criminal records check to be carried out by employer: Yes LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT. PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL. If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
About Our Client With c1850 properties and 33 million sq ft of space spread across the UK, Royal Mail's portfolio is one of the largest corporate estates in Europe. With a diverse property portfolio from local delivery offices, corporate offices, vehicle garages and rail hubs through to our state-of-the-art fully automated parcel superhubs. As Royal Mail continues an ambitious and complex transformation, this is a great opportunity to be at the forefront of the estate strategy as Royal Mail modernises, defining its future network and property investment to best serve our customers delivering 11 billion letters and parcels annually across the country. The size, reach and complexity of the estate is vast alongside the potential for you to develop your career within one of the UKs largest industrial and logistics operators. Job Description As Property Strategy Manager, your focus will be to determine the requirements for Royal Mail and Parcelforce property projects, translating business needs and commercial opportunities into estate strategies and plans. Through defining property projects and investment decisions, you'll ensure Royal Mail's Property estate is fit for purpose with building condition investment and drive the delivery of improved facilities. You'll take responsibility for property/estate strategic planning activity, developing strong relationships with stakeholders and identify estate priorities and contribute to property strategic decision making to maximise value and minimise risks to the business. Working collaboratively with key stakeholders to understand current needs and future property plans, you'll lead the initiation of projects and work with construction leads to create the business case, capturing all inputs across complex, multiple strands, with programme and cost implications. You'll support lean decision making for new initiatives, assessing prioritisation of resources, using creative thinking and innovation to ensure optimum value is achieved from the estate. The Successful Applicant You will be experienced with Project Management, Property / Asset Management / Property Strategy / Property Transformation and able to operate at senior level with a range of senior stakeholders. Professional property qualification or degree Demonstrable track record of developing and implementing property portfolio strategies in large diverse and constantly changing organisations. High level of strategic and commercial awareness and ability to understand and translate business strategy and objectives into a property context. Good understanding of the property market, property development processes and construction, specification and whole life costs (including future maintenance and energy value). Excellent customer management, relationship management and consultancy skills with a track record of working effectively with others both internally and externally. Strong influencing skills with the ability to challenge stakeholders managing conflicting options and reaching resolution. An excellent communicator at all levels with strong written and presentation skills. What's on Offer You will be based mostly at home for this role, and can be based anywhere in the UK but with travel to Head Office in London for meetings, and your Regional hub in for example, Manchester, Newcastle, Leeds, Birmingham, Sheffield, Chesterfield, Bristol, and for ad-hoc project work as required. The salary for this role is yet to be determined, but will be in the region of circa £67,000 plus Car allowance £4800 (or £4300 cash equivalent) pa Up to 18% bonus potential Full family healthcare 27.5 days annual leave plus bank holiday. NEXT STEPS Michael Page are managing this vacancy on behalf of Royal Mail so please contact Stephanie McKay on to have a confidential discussion and for more information. CVs will be considered upon receipt and applications will be closing within a few days of this advert being live so please respond urgently with your CV if you would like to be considered.
Apr 16, 2024
Full time
About Our Client With c1850 properties and 33 million sq ft of space spread across the UK, Royal Mail's portfolio is one of the largest corporate estates in Europe. With a diverse property portfolio from local delivery offices, corporate offices, vehicle garages and rail hubs through to our state-of-the-art fully automated parcel superhubs. As Royal Mail continues an ambitious and complex transformation, this is a great opportunity to be at the forefront of the estate strategy as Royal Mail modernises, defining its future network and property investment to best serve our customers delivering 11 billion letters and parcels annually across the country. The size, reach and complexity of the estate is vast alongside the potential for you to develop your career within one of the UKs largest industrial and logistics operators. Job Description As Property Strategy Manager, your focus will be to determine the requirements for Royal Mail and Parcelforce property projects, translating business needs and commercial opportunities into estate strategies and plans. Through defining property projects and investment decisions, you'll ensure Royal Mail's Property estate is fit for purpose with building condition investment and drive the delivery of improved facilities. You'll take responsibility for property/estate strategic planning activity, developing strong relationships with stakeholders and identify estate priorities and contribute to property strategic decision making to maximise value and minimise risks to the business. Working collaboratively with key stakeholders to understand current needs and future property plans, you'll lead the initiation of projects and work with construction leads to create the business case, capturing all inputs across complex, multiple strands, with programme and cost implications. You'll support lean decision making for new initiatives, assessing prioritisation of resources, using creative thinking and innovation to ensure optimum value is achieved from the estate. The Successful Applicant You will be experienced with Project Management, Property / Asset Management / Property Strategy / Property Transformation and able to operate at senior level with a range of senior stakeholders. Professional property qualification or degree Demonstrable track record of developing and implementing property portfolio strategies in large diverse and constantly changing organisations. High level of strategic and commercial awareness and ability to understand and translate business strategy and objectives into a property context. Good understanding of the property market, property development processes and construction, specification and whole life costs (including future maintenance and energy value). Excellent customer management, relationship management and consultancy skills with a track record of working effectively with others both internally and externally. Strong influencing skills with the ability to challenge stakeholders managing conflicting options and reaching resolution. An excellent communicator at all levels with strong written and presentation skills. What's on Offer You will be based mostly at home for this role, and can be based anywhere in the UK but with travel to Head Office in London for meetings, and your Regional hub in for example, Manchester, Newcastle, Leeds, Birmingham, Sheffield, Chesterfield, Bristol, and for ad-hoc project work as required. The salary for this role is yet to be determined, but will be in the region of circa £67,000 plus Car allowance £4800 (or £4300 cash equivalent) pa Up to 18% bonus potential Full family healthcare 27.5 days annual leave plus bank holiday. NEXT STEPS Michael Page are managing this vacancy on behalf of Royal Mail so please contact Stephanie McKay on to have a confidential discussion and for more information. CVs will be considered upon receipt and applications will be closing within a few days of this advert being live so please respond urgently with your CV if you would like to be considered.
Role Overview Savills is looking for an experienced Property Manager to work in a diverse management role within the team in Oxford. The successful candidate will be working predominantly on a growing commercial property portfolio as part of a small team dedicated to high profile operational clients. You must be able to work both independently and within a busy team. The Oxford office is part of a Savills multi-disciplined business and deals with all facets of commercial property management including service charge and commercial portfolio management. Driving license is needed. Key Responsibilities • Take a very "hands on" proactive role in property management.• Carry out regular property inspections.• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required.• Reading and summarising of leases and ensure accurate data is maintained on the property management systems and to regularly check update and audit the accuracy of the data. • Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives.• Advance planning for critical lease event dates such as rent reviews, lease expiries and options and assisting with an implementation strategy for these.• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team.• Dealing with tenant and client queries in a timely and efficient manner. • Draft, review and approve service charge budgets.• Review service charge cash flow and budget regularly.• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times.• Approve service charge reconciliations.• Invoice approval and ensuring correct coding of expenditure in line with budgets. • Identify and progress opportunities for cross selling activities.• Identify opportunities for providing additional services to clients.• Building strong working relationship with the existing clients. Key Skills QUALIFICATIONS & TECHNICAL ABILITIES • MRICS Qualified or similar• Demonstrable property management experience• Preferably some experience of Landlord & Tenant lease advisory work• Numerate and technically competent• Strong attention to detail and a practical pragmatic common sense approach to management• Ability to deal with challenging mandates and coping with a high work load• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills Team Overview The team consists of two Directors, three Associate Directors three Associates and a Team Administrator. The team contains specialists in both property management and asset management, with opportunities for new team members to develop their skill set in the latter dependent on experience. Our work is diverse and interesting with both local clients, many clustered around the University, and national mixed use portfolios. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Apr 16, 2024
Full time
Role Overview Savills is looking for an experienced Property Manager to work in a diverse management role within the team in Oxford. The successful candidate will be working predominantly on a growing commercial property portfolio as part of a small team dedicated to high profile operational clients. You must be able to work both independently and within a busy team. The Oxford office is part of a Savills multi-disciplined business and deals with all facets of commercial property management including service charge and commercial portfolio management. Driving license is needed. Key Responsibilities • Take a very "hands on" proactive role in property management.• Carry out regular property inspections.• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required.• Reading and summarising of leases and ensure accurate data is maintained on the property management systems and to regularly check update and audit the accuracy of the data. • Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives.• Advance planning for critical lease event dates such as rent reviews, lease expiries and options and assisting with an implementation strategy for these.• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team.• Dealing with tenant and client queries in a timely and efficient manner. • Draft, review and approve service charge budgets.• Review service charge cash flow and budget regularly.• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times.• Approve service charge reconciliations.• Invoice approval and ensuring correct coding of expenditure in line with budgets. • Identify and progress opportunities for cross selling activities.• Identify opportunities for providing additional services to clients.• Building strong working relationship with the existing clients. Key Skills QUALIFICATIONS & TECHNICAL ABILITIES • MRICS Qualified or similar• Demonstrable property management experience• Preferably some experience of Landlord & Tenant lease advisory work• Numerate and technically competent• Strong attention to detail and a practical pragmatic common sense approach to management• Ability to deal with challenging mandates and coping with a high work load• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills Team Overview The team consists of two Directors, three Associate Directors three Associates and a Team Administrator. The team contains specialists in both property management and asset management, with opportunities for new team members to develop their skill set in the latter dependent on experience. Our work is diverse and interesting with both local clients, many clustered around the University, and national mixed use portfolios. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
SLR's busy Civil and Structural Engineering team in Bradford-on-Avon have an opening for a Graduate Civil Engineer to join and support their teams on a variety of engineering projects. We are looking for someone with a 2:1 or first class degree within Civil Engineering, with a relevant MEng / MSc a desirable attribute, who has a general understanding of Civil Engineering principles. You may also have a student level ICE membership or above. You, as the successful candidate, shall initially provide office-based support to senior engineers in Bradford-on-Avon, working across a diverse range of projects. This exciting position shall suit an individual who is keen to develop their skills and knowledge in renewable energy, waste/recycling and environmental engineering sectors. The successful candidate will assist with various engineering design work, preparation of contract and tender documents, specifications and associated duties. The successful person must also be able to drive and be willing to provide site supervision work on projects across the UK, as an element of the role shall involve attending site to witness live construction works. This shall involve being away from normal home location. Upon joining SLR you will be enter on to our accredited Civil Engineering Training Scheme and be expected to work towards professional qualification with a recognised professional body. The type of work we undertake will help support and develop the successful candidate towards chartered status. We hope this opportunity interests you and we look forward to receiving your application. This role is aimed at new graduates looking to start in Summer 2024, but graduates with experience will be considered. Deadline for applications is 30th April 2024 but we reserve the right to close earlier. The role We will provide you with training and development to assist with the following duties: - Supervision of construction projects and record keeping - Coordination of sample collection and processing of results - Working as part of a design team reporting to a senior engineer - Assisting with the compilation of design and tender packages - Assisting Project Managers with the management of engineering projects such as power, general infrastructure, and waste management facilities, and residential throughout the UK - Supporting with report compilation Due to the training nature of the role it is expected that you would typically work from our Bradford-on-Avon office, but Hybrid working is possible. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with 3000+ employees across 6 regions - including over 1000 staff across Europe. SLR's 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. About you The successful candidate will have a 2:1 or first class degree within Civil Engineering and have a full driving licence in addition: A general understanding of Civil Engineering principals; You should be able to demonstrate you can work independently and are organised and a logical thinker. You should be numerate and confident with data and IT literate with excellent written and verbal communication skills; A willingness to learn and ability to cope with working on different types of projects simultaneously a relevant MEng / MSc is a desirable attribute Diversity, Equity, and Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page. To apply If you are interested in this opportunity, we'd love to hear from you, so click apply or you can submit your application at: Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Apr 16, 2024
Full time
SLR's busy Civil and Structural Engineering team in Bradford-on-Avon have an opening for a Graduate Civil Engineer to join and support their teams on a variety of engineering projects. We are looking for someone with a 2:1 or first class degree within Civil Engineering, with a relevant MEng / MSc a desirable attribute, who has a general understanding of Civil Engineering principles. You may also have a student level ICE membership or above. You, as the successful candidate, shall initially provide office-based support to senior engineers in Bradford-on-Avon, working across a diverse range of projects. This exciting position shall suit an individual who is keen to develop their skills and knowledge in renewable energy, waste/recycling and environmental engineering sectors. The successful candidate will assist with various engineering design work, preparation of contract and tender documents, specifications and associated duties. The successful person must also be able to drive and be willing to provide site supervision work on projects across the UK, as an element of the role shall involve attending site to witness live construction works. This shall involve being away from normal home location. Upon joining SLR you will be enter on to our accredited Civil Engineering Training Scheme and be expected to work towards professional qualification with a recognised professional body. The type of work we undertake will help support and develop the successful candidate towards chartered status. We hope this opportunity interests you and we look forward to receiving your application. This role is aimed at new graduates looking to start in Summer 2024, but graduates with experience will be considered. Deadline for applications is 30th April 2024 but we reserve the right to close earlier. The role We will provide you with training and development to assist with the following duties: - Supervision of construction projects and record keeping - Coordination of sample collection and processing of results - Working as part of a design team reporting to a senior engineer - Assisting with the compilation of design and tender packages - Assisting Project Managers with the management of engineering projects such as power, general infrastructure, and waste management facilities, and residential throughout the UK - Supporting with report compilation Due to the training nature of the role it is expected that you would typically work from our Bradford-on-Avon office, but Hybrid working is possible. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with 3000+ employees across 6 regions - including over 1000 staff across Europe. SLR's 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. About you The successful candidate will have a 2:1 or first class degree within Civil Engineering and have a full driving licence in addition: A general understanding of Civil Engineering principals; You should be able to demonstrate you can work independently and are organised and a logical thinker. You should be numerate and confident with data and IT literate with excellent written and verbal communication skills; A willingness to learn and ability to cope with working on different types of projects simultaneously a relevant MEng / MSc is a desirable attribute Diversity, Equity, and Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page. To apply If you are interested in this opportunity, we'd love to hear from you, so click apply or you can submit your application at: Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
I am currently working with a leading UK healthcare provider who are looking for a Regional Property Manager to manage a specified regional property portfolio. The role is a permanent position offering hybrid working with the head office being based in Wilmslow. Duties of the Regional Property Manager: Ensure the property portfolio is maintained to a high standard, adhering to approved budgets and company property policies Establish strong relationships with all key stakeholders and manage property service delivery standards Manage Regional Maintenance operatives Supervise work on site, monitoring standards and performance of contractors What is required of the Regional Property Manager: Relevant experience in a similar role, demonstrating ability in Property management, Investment, Facilities Management and Estates Management Good interpersonal and communication skills with a strong customer focus (both verbally and written) Understanding and practical knowledge of building/healthcare regulations, statutory regulations in DDA, FRA, Asbestos Management, CDM, HBN/HTM regulations and notes Ability to plan and manage budgets and deadlines effectively Confident in negotiating, influencing and managing external contractors and consultants Benefits of the role: Hybrid working 28 days holiday plus bank holidays Car allowance Fuel Card Discounts and benefits suited to your lifestyle If you are interested in the Regional Property Manager role, apply online now or contact Francesca on (phone number removed)/ (url removed)
Apr 16, 2024
Full time
I am currently working with a leading UK healthcare provider who are looking for a Regional Property Manager to manage a specified regional property portfolio. The role is a permanent position offering hybrid working with the head office being based in Wilmslow. Duties of the Regional Property Manager: Ensure the property portfolio is maintained to a high standard, adhering to approved budgets and company property policies Establish strong relationships with all key stakeholders and manage property service delivery standards Manage Regional Maintenance operatives Supervise work on site, monitoring standards and performance of contractors What is required of the Regional Property Manager: Relevant experience in a similar role, demonstrating ability in Property management, Investment, Facilities Management and Estates Management Good interpersonal and communication skills with a strong customer focus (both verbally and written) Understanding and practical knowledge of building/healthcare regulations, statutory regulations in DDA, FRA, Asbestos Management, CDM, HBN/HTM regulations and notes Ability to plan and manage budgets and deadlines effectively Confident in negotiating, influencing and managing external contractors and consultants Benefits of the role: Hybrid working 28 days holiday plus bank holidays Car allowance Fuel Card Discounts and benefits suited to your lifestyle If you are interested in the Regional Property Manager role, apply online now or contact Francesca on (phone number removed)/ (url removed)
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - mobile/field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 16, 2024
Full time
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - mobile/field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Project Manager 55,000 - 65,000 Midlands Facilitate Search have partnered with a Global Facilities Management provider to source a Project Manager on a regional contract for multiple clients. - Well-experienced Project Managers, who have atleast 5 + years delivering a variety of projects. - This is a great opportunity for somebody who wants to progress in a company and work collaboratively with a team of Project Managers to deliver projects to the clients expectation. - Upcoming Projects: M&E Packages, Complete refurbishment and fitout. - Project values upto 2million If you are interested in this vacancy, please apply via this advert and a member of Facilitate Search will be in touch to discuss in full detail.
Apr 15, 2024
Full time
Project Manager 55,000 - 65,000 Midlands Facilitate Search have partnered with a Global Facilities Management provider to source a Project Manager on a regional contract for multiple clients. - Well-experienced Project Managers, who have atleast 5 + years delivering a variety of projects. - This is a great opportunity for somebody who wants to progress in a company and work collaboratively with a team of Project Managers to deliver projects to the clients expectation. - Upcoming Projects: M&E Packages, Complete refurbishment and fitout. - Project values upto 2million If you are interested in this vacancy, please apply via this advert and a member of Facilitate Search will be in touch to discuss in full detail.
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 14, 2024
Full time
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Community Health Partnerships Regional Director North West Location: Manchester (Hybrid working) Helping to Build Healthier Communities CHP is a DHSC Company, wholly owned by the Secretary of State for Health and Social Care and a key member of the NHS Family. We manage a portfolio of healthcare facilities focussed on improving community-based health and social care services, and work with a range of partners to provide innovative and sustainable spaces for the benefit of patients, service users, and those who care for them. Our properties house GP services, community nursing, rehabilitation services, outpatients, diagnostic services, pharmacies, dental services, and other community services. We work in partnership with local health and care systems and the local LIFTcos to align our portfolio to emerging clinical service models and service contract needs. Our purpose is to provide innovative and sustainable spaces for patient care. We have three main arms - investment specialists, estate managers and advisory service regarding strategic estates matters. We strive to lead the field in what we do and our expertise is highly valued by those we work with. Our people understand primary and community infrastructure and work to support the NHS. As the NHS transforms and moves towards a future of greater integration and improved accessibility, CHP has been on its own journey of change to ensure our estate solutions, investments and advisory provision remain remains fit for the future and responsive to the evolving needs and expectations of our customers. Our vision is one where CHP is recognised as a pioneering, innovative leader of change; led by experts in their field. To this end we are seeking experienced, values driven individuals to join our team of 5 Regional Directors reporting into our Strategic Business Development Director. This is an exciting opportunity to strategically position CHP and its joint venture partners as the infrastructure partner of choice across the regional and local health economy, to secure the long-term strategy relevance of CHP, the portfolio it manages (LIFT initiative), and opportunities and income generation that deliver on CHP's objectives in response to the NHS Long Term Plan. Persuasive, diplomatic and skilled at building networks across a range of internal and external stakeholders, you will also need to be strategically focussed, able to provide leadership and insight, and innovation, and evidence relationship development and stakeholder management in complex environments. This is a pivotal time for both CHP and the wider NHS, and a unique opportunity to make a real impact on the future of how healthcare is delivered in the region. For further information, please click Apply to visit our microsite. For a confidential discussion, please contact: Will McAlpine, Principal Researcher E: Melanie West, Senior Consultant E: Melanie Shearer, Partner E: Closing date: 9am Tuesday 7 May.
Apr 13, 2024
Full time
Community Health Partnerships Regional Director North West Location: Manchester (Hybrid working) Helping to Build Healthier Communities CHP is a DHSC Company, wholly owned by the Secretary of State for Health and Social Care and a key member of the NHS Family. We manage a portfolio of healthcare facilities focussed on improving community-based health and social care services, and work with a range of partners to provide innovative and sustainable spaces for the benefit of patients, service users, and those who care for them. Our properties house GP services, community nursing, rehabilitation services, outpatients, diagnostic services, pharmacies, dental services, and other community services. We work in partnership with local health and care systems and the local LIFTcos to align our portfolio to emerging clinical service models and service contract needs. Our purpose is to provide innovative and sustainable spaces for patient care. We have three main arms - investment specialists, estate managers and advisory service regarding strategic estates matters. We strive to lead the field in what we do and our expertise is highly valued by those we work with. Our people understand primary and community infrastructure and work to support the NHS. As the NHS transforms and moves towards a future of greater integration and improved accessibility, CHP has been on its own journey of change to ensure our estate solutions, investments and advisory provision remain remains fit for the future and responsive to the evolving needs and expectations of our customers. Our vision is one where CHP is recognised as a pioneering, innovative leader of change; led by experts in their field. To this end we are seeking experienced, values driven individuals to join our team of 5 Regional Directors reporting into our Strategic Business Development Director. This is an exciting opportunity to strategically position CHP and its joint venture partners as the infrastructure partner of choice across the regional and local health economy, to secure the long-term strategy relevance of CHP, the portfolio it manages (LIFT initiative), and opportunities and income generation that deliver on CHP's objectives in response to the NHS Long Term Plan. Persuasive, diplomatic and skilled at building networks across a range of internal and external stakeholders, you will also need to be strategically focussed, able to provide leadership and insight, and innovation, and evidence relationship development and stakeholder management in complex environments. This is a pivotal time for both CHP and the wider NHS, and a unique opportunity to make a real impact on the future of how healthcare is delivered in the region. For further information, please click Apply to visit our microsite. For a confidential discussion, please contact: Will McAlpine, Principal Researcher E: Melanie West, Senior Consultant E: Melanie Shearer, Partner E: Closing date: 9am Tuesday 7 May.
About the Role Who do I report to? Head of Property Maintenance What's the purpose of the job? Leading the maintenance team in delivering exceptional facilities across a diverse region, ensuring the day to day operation of a successful DL Club and give our members an excellent experience every day, 7 days a week. As a Regional Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy. You will ensure that best practices are followed to ensure maximum efficiency and that the most suitable working outcome is attained for DL Clubs and our members. You will lead and manage a team of mixed skill level operatives, on a daily basis, who will in turn support your role's success, and ultimately ensure that the property assets are at all times suitably maintained and at an exceptional level for our members. What will I be doing? Taking an active role in driving the operational standards of the clubs by using your skills to positively impact the member experience. Delivering member obsessed service through effectively maintained facilities. Ensuring the company strategy through property maintenance, internal governance and adherence to legislation at all times. Maximising the member experience and member participation through great facility standards, in house preventative and reactive maintenance, ensuring attention to detail and quick response times to defects by effectively managing a CAFM system. Knowing your clubs and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity, through the breadth of facilities. Supporting the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way. Ensuring the team, members and anyone in our clubs, are always in a safe and healthy environment. Delivering the property strategy through the maintenance teams and specialist in house contractors daily. Working closely with the Facilities Coordinator ensuring prompt and accurate co-ordination of all aspects of the property strategy. Resolving issues raised through member feedback comments and complaints in a timely manner. Managing repairs and ordering systems, following our operating and finance procedures with the support of the facilities support coordinator. Working with centrally appointed contractors to ensure consistent delivery of Service Level Agreements. Regularly participating and sharing knowledge and expertise with peers and other team members. Continuously auditing all technical aspects of all properties to establish the short, medium, and long-term maintenance requirements. Maintaining and managing the asset register of your clubs. Providing our clubs and your direct team, technical advice and support on all aspects of routine maintenance and repairs. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company or external training where appropriate. Managing a team of engineers to provide support and work required within clubs, to deliver work on time and to a high standard. Regularly reporting at intervals as described in the property strategy to the Head of Property and other functions as prescribed. Supporting colleagues in other regions as and when required. Forming and maintaining strong collaborative working practices with the property team and wider business. Ensuring that regular reporting is undertaken to keep the Head of Property fully updated of defects within the estate. Embed the David Lloyd values into the work you do every day. Delivering ad hoc projects and activities as required. How will I be measured? Through the KPI measures within the DL Clubs ways of operating. Delivering individual personal objectives set by the Head of Property. By what members and team members tell us about our facilities. My performance and my personal objectives aligned to our strategies and values. Compliance against all legislative and company audits. The financial performance of opex expenditure against the central measure. The delivery of dilapidation capex expenditure. The statutory compliance of your clubs. The productivity of your direct team against set company key performance indicators. What qualifications, skills and experience do I need? Experience in managing skilled contractors - Essential Experience in managing a diverse workforce and attaining results through collaborative working practices - Essential. Previous experience working in regional or multi- site environment. Pool Plant Operators Qualification (STA or similar) - Essential Facility management qualification at level 4 or above and/or working towards this - Essential Shows a genuine passion when engaging with members and team members Demonstrates excellence in customer service An underpinning knowledge of budgets and how to deliver against these - Essential Strong listening and collaboration skills Team player Financial acumen to enable the successful delivery of property services in your clubs A recognised trade qualification or suitable evidence that demonstrates an underpinning knowledge of property maintenance services - Essential An underpinning knowledge of energy management - Desirable Full driving licence
Apr 12, 2024
Full time
About the Role Who do I report to? Head of Property Maintenance What's the purpose of the job? Leading the maintenance team in delivering exceptional facilities across a diverse region, ensuring the day to day operation of a successful DL Club and give our members an excellent experience every day, 7 days a week. As a Regional Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy. You will ensure that best practices are followed to ensure maximum efficiency and that the most suitable working outcome is attained for DL Clubs and our members. You will lead and manage a team of mixed skill level operatives, on a daily basis, who will in turn support your role's success, and ultimately ensure that the property assets are at all times suitably maintained and at an exceptional level for our members. What will I be doing? Taking an active role in driving the operational standards of the clubs by using your skills to positively impact the member experience. Delivering member obsessed service through effectively maintained facilities. Ensuring the company strategy through property maintenance, internal governance and adherence to legislation at all times. Maximising the member experience and member participation through great facility standards, in house preventative and reactive maintenance, ensuring attention to detail and quick response times to defects by effectively managing a CAFM system. Knowing your clubs and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity, through the breadth of facilities. Supporting the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way. Ensuring the team, members and anyone in our clubs, are always in a safe and healthy environment. Delivering the property strategy through the maintenance teams and specialist in house contractors daily. Working closely with the Facilities Coordinator ensuring prompt and accurate co-ordination of all aspects of the property strategy. Resolving issues raised through member feedback comments and complaints in a timely manner. Managing repairs and ordering systems, following our operating and finance procedures with the support of the facilities support coordinator. Working with centrally appointed contractors to ensure consistent delivery of Service Level Agreements. Regularly participating and sharing knowledge and expertise with peers and other team members. Continuously auditing all technical aspects of all properties to establish the short, medium, and long-term maintenance requirements. Maintaining and managing the asset register of your clubs. Providing our clubs and your direct team, technical advice and support on all aspects of routine maintenance and repairs. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company or external training where appropriate. Managing a team of engineers to provide support and work required within clubs, to deliver work on time and to a high standard. Regularly reporting at intervals as described in the property strategy to the Head of Property and other functions as prescribed. Supporting colleagues in other regions as and when required. Forming and maintaining strong collaborative working practices with the property team and wider business. Ensuring that regular reporting is undertaken to keep the Head of Property fully updated of defects within the estate. Embed the David Lloyd values into the work you do every day. Delivering ad hoc projects and activities as required. How will I be measured? Through the KPI measures within the DL Clubs ways of operating. Delivering individual personal objectives set by the Head of Property. By what members and team members tell us about our facilities. My performance and my personal objectives aligned to our strategies and values. Compliance against all legislative and company audits. The financial performance of opex expenditure against the central measure. The delivery of dilapidation capex expenditure. The statutory compliance of your clubs. The productivity of your direct team against set company key performance indicators. What qualifications, skills and experience do I need? Experience in managing skilled contractors - Essential Experience in managing a diverse workforce and attaining results through collaborative working practices - Essential. Previous experience working in regional or multi- site environment. Pool Plant Operators Qualification (STA or similar) - Essential Facility management qualification at level 4 or above and/or working towards this - Essential Shows a genuine passion when engaging with members and team members Demonstrates excellence in customer service An underpinning knowledge of budgets and how to deliver against these - Essential Strong listening and collaboration skills Team player Financial acumen to enable the successful delivery of property services in your clubs A recognised trade qualification or suitable evidence that demonstrates an underpinning knowledge of property maintenance services - Essential An underpinning knowledge of energy management - Desirable Full driving licence
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!
Apr 11, 2024
Full time
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!
HSEQ Advisor Location: Reading Our client, a leading engineering and maintenance provider in various industry sectors, is seeking a dedicated HSEQ Advisor to join their team. With extensive experience in offshore and onshore facilities, our client specialises in asset management services throughout all life cycle phases. In this role, you will take a leading role in managing multiple site-based teams, providing HSE support and guidance, and driving a positive safety culture. You will work closely with the Regional HSE Manager to implement the company HSE strategy, improve the Safety Management System and processes, and ensure compliance with health, safety, and environmental standards. Main Responsibilities Lead and develop project/site HSE plans in collaboration with Operational Management and the Regional HSE Manager Build and maintain stakeholder relationships related to HSE matters Provide competent health and safety guidance Conduct frequent on-site monitoring and auditing to ensure legal compliance Ensure effective execution of customer site audits and timely closure of any arising actions Engage with site personnel, client representatives, and site supervision to drive safety culture Advise and support site supervision on incident investigation and closure Deliver on-site coaching, safety interventions, toolbox talks, and training Maintain open communication and provide feedback to the workforce on identified hazards Promote the use of the company HSE Management System and identify areas for improvement Report concerns regarding non-compliance or potential non-adherence to legislation Identify and monitor issues, create new ideas, and drive improvements to: Products and services Health, safety, and environmental performance Ensure hazards associated with site activities are identified and control measures are implemented Review, amend, and update safety documentation Record accidents, incidents, and near misses and conduct root cause analysis Disseminate HSE information and provide guidance on HSE systems and initiatives Conduct HSE audits and inspections on-site Assist in developing and monitoring compliance with HSE performance indicators Contribute to the continual improvement of the HSE culture Deliver on-site HSE training and support safety campaigns Provide guidance and support on HSE matters to on-site personnel and management Attend client meetings, manage HSE for site projects, and support BUK management Recruit and develop the HSE team as required Maintain professional competencies and present safety information to the leadership team Experience & Qualifications Auditing/Inspection experience Incident management and investigation skills, report writing Knowledge of HSE legislation and CDM regulations NEBOSH General Certificate (Essential) Grad IOSH Status (Essential) NVQ 5/NEBOSH Diploma (or equivalent) desired Experience with management system standards and improvement planning Knowledge of industrial services sector and petrochemical industry Competent in delivering training If you have the required skills and experience to excel in this role, apply now and join our client's team in driving safety and excellence in the industry.
Apr 10, 2024
Full time
HSEQ Advisor Location: Reading Our client, a leading engineering and maintenance provider in various industry sectors, is seeking a dedicated HSEQ Advisor to join their team. With extensive experience in offshore and onshore facilities, our client specialises in asset management services throughout all life cycle phases. In this role, you will take a leading role in managing multiple site-based teams, providing HSE support and guidance, and driving a positive safety culture. You will work closely with the Regional HSE Manager to implement the company HSE strategy, improve the Safety Management System and processes, and ensure compliance with health, safety, and environmental standards. Main Responsibilities Lead and develop project/site HSE plans in collaboration with Operational Management and the Regional HSE Manager Build and maintain stakeholder relationships related to HSE matters Provide competent health and safety guidance Conduct frequent on-site monitoring and auditing to ensure legal compliance Ensure effective execution of customer site audits and timely closure of any arising actions Engage with site personnel, client representatives, and site supervision to drive safety culture Advise and support site supervision on incident investigation and closure Deliver on-site coaching, safety interventions, toolbox talks, and training Maintain open communication and provide feedback to the workforce on identified hazards Promote the use of the company HSE Management System and identify areas for improvement Report concerns regarding non-compliance or potential non-adherence to legislation Identify and monitor issues, create new ideas, and drive improvements to: Products and services Health, safety, and environmental performance Ensure hazards associated with site activities are identified and control measures are implemented Review, amend, and update safety documentation Record accidents, incidents, and near misses and conduct root cause analysis Disseminate HSE information and provide guidance on HSE systems and initiatives Conduct HSE audits and inspections on-site Assist in developing and monitoring compliance with HSE performance indicators Contribute to the continual improvement of the HSE culture Deliver on-site HSE training and support safety campaigns Provide guidance and support on HSE matters to on-site personnel and management Attend client meetings, manage HSE for site projects, and support BUK management Recruit and develop the HSE team as required Maintain professional competencies and present safety information to the leadership team Experience & Qualifications Auditing/Inspection experience Incident management and investigation skills, report writing Knowledge of HSE legislation and CDM regulations NEBOSH General Certificate (Essential) Grad IOSH Status (Essential) NVQ 5/NEBOSH Diploma (or equivalent) desired Experience with management system standards and improvement planning Knowledge of industrial services sector and petrochemical industry Competent in delivering training If you have the required skills and experience to excel in this role, apply now and join our client's team in driving safety and excellence in the industry.
Administrator Location: Head Office - Woodford Green Hours: 38 hours per week Salary: £22,667 Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health need and people with a learning disability. We have a fantastic new opportunity for you to join our administration department. You will be part of a dynamic friendly team, we are looking for someone who is a team player, IT literate, organised, pays attention to detail, ability to prioritise your workload and has good communication skills. PRINCIPAL ACCOUNTABILITIES: Facilities & Office Administration Act as keyholder responsible for opening/closing the office and un-setting/setting the burglar alarm. Answer incoming calls via the main switchboard and ensure these are handled speedily and effectively. Communicate with external and internal contacts over the telephone and deal with enquiries as appropriate. Deal with incoming and outgoing mail at the Woodford Office including opening and distributing incoming mail and arranging for the franking and despatch of outgoing mail on daily basis (including Special Delivery items when required). Deal with franking machine issues including system updates, account top-ups and resolving maintenance queries. Keep post room pigeonholes updated for staff and services. Manage the general enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members. Respond to miscellaneous enquiries on behalf of the organisation. Respond to live website enquiries via the 'chat' facility to provide information and advice as required. Oversee the office attendance spreadsheet, issue reminders to staff to complete their working pattern details each week (office and home working days) and check attendance of staff in the office to produce the daily Fire Evacuation list. Ensure the safe keeping of facilities keys and visitor fobs for the Woodford Office. Program access fobs for new staff when required and ensure leavers' fobs are returned and cancelled/reprogrammed as necessary. Deal with car park queries, ensure company car park rules are adhered to and co-ordinate any visitor parking and booking procedures that are put in place. Book internal meeting rooms as requested via the Outlook calendar booking system. Ensure meeting rooms are kept clean and tidy. Deal with general issues that arise in the Woodford Office, e.g. deliveries, greeting visitors etc. Call out contractors and engineers for building maintenance and problems with office equipment when necessary. Monitor stocks of hospitality supplies, submit regular online orders and purchase any additional items when required. Assist with catering for meetings as necessary. Deal with minor maintenance issues for kitchen equipment (e.g. regularly descale water boilers/kettles, resolve dishwasher issues etc.). Act as First Aider and Fire Warden after undergoing appropriate training. Keep all first aid boxes properly stocked and ensure fire safety procedures are carried out, including regular testing of fire alarm and emergency lighting. Corporate Administration Play a key admin role in the maintenance of information systems, including document management, intranet, care management etc. Upload/update policies and other documents on the staff intranet and document management system as requested. Update index of policies when required. Produce and update various documents in the required format ensuring a good standard of presentation. Deal with internal award nominations via the company intranet and organise certificates and prizes as necessary. Produce laminated certificates and letters each month for all staff receiving long service awards. Deal with requests for distribution of corporate merchandise to regional services and monitor stock control. Input service user survey responses onto online system if hard copies or scanned forms are received. Attend occasional operational management meetings (usually via Teams), take action notes and deal with associated tasks. Log and process Board Member expenses and occasionally assist with credit card reconciliations for management. Maintain files for statutory company records & Board documents etc as required (electronic and hard copies). Assist with periodic large-scale mailings to staff, service users, relatives, local authorities etc. Assist with arrangements for corporate events, external meetings, travel and accommodation etc. when required. Provide support with printing, photocopying, laminating and scanning documents as requested. Undertake ad hoc administrative tasks in support of the Executive Administration Manager and management as required. General Deputise/cover for other Administration staff when necessary. Act at all times in accordance with Ambient Support's Equal Opportunities Policy. The duties of this post as given above are indicative only as the postholder will be expected to adopt a flexible approach to the role. Some aspects of this role will be of a highly confidential nature and tasks will sometimes involve tight deadlines. In return for your hard work, we offer our Administrator: Basic entitlement is 22 days (pro rata to hours worked). Bank Holidays are in addition. Extensive access and support to recognised qualifications. Employee benefit discount scheme Access to our Employee Assistance Programme (EAP) Want to take your first steps to join a new rewarding career? - Click apply Ref: INDLP
Apr 10, 2024
Full time
Administrator Location: Head Office - Woodford Green Hours: 38 hours per week Salary: £22,667 Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health need and people with a learning disability. We have a fantastic new opportunity for you to join our administration department. You will be part of a dynamic friendly team, we are looking for someone who is a team player, IT literate, organised, pays attention to detail, ability to prioritise your workload and has good communication skills. PRINCIPAL ACCOUNTABILITIES: Facilities & Office Administration Act as keyholder responsible for opening/closing the office and un-setting/setting the burglar alarm. Answer incoming calls via the main switchboard and ensure these are handled speedily and effectively. Communicate with external and internal contacts over the telephone and deal with enquiries as appropriate. Deal with incoming and outgoing mail at the Woodford Office including opening and distributing incoming mail and arranging for the franking and despatch of outgoing mail on daily basis (including Special Delivery items when required). Deal with franking machine issues including system updates, account top-ups and resolving maintenance queries. Keep post room pigeonholes updated for staff and services. Manage the general enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members. Respond to miscellaneous enquiries on behalf of the organisation. Respond to live website enquiries via the 'chat' facility to provide information and advice as required. Oversee the office attendance spreadsheet, issue reminders to staff to complete their working pattern details each week (office and home working days) and check attendance of staff in the office to produce the daily Fire Evacuation list. Ensure the safe keeping of facilities keys and visitor fobs for the Woodford Office. Program access fobs for new staff when required and ensure leavers' fobs are returned and cancelled/reprogrammed as necessary. Deal with car park queries, ensure company car park rules are adhered to and co-ordinate any visitor parking and booking procedures that are put in place. Book internal meeting rooms as requested via the Outlook calendar booking system. Ensure meeting rooms are kept clean and tidy. Deal with general issues that arise in the Woodford Office, e.g. deliveries, greeting visitors etc. Call out contractors and engineers for building maintenance and problems with office equipment when necessary. Monitor stocks of hospitality supplies, submit regular online orders and purchase any additional items when required. Assist with catering for meetings as necessary. Deal with minor maintenance issues for kitchen equipment (e.g. regularly descale water boilers/kettles, resolve dishwasher issues etc.). Act as First Aider and Fire Warden after undergoing appropriate training. Keep all first aid boxes properly stocked and ensure fire safety procedures are carried out, including regular testing of fire alarm and emergency lighting. Corporate Administration Play a key admin role in the maintenance of information systems, including document management, intranet, care management etc. Upload/update policies and other documents on the staff intranet and document management system as requested. Update index of policies when required. Produce and update various documents in the required format ensuring a good standard of presentation. Deal with internal award nominations via the company intranet and organise certificates and prizes as necessary. Produce laminated certificates and letters each month for all staff receiving long service awards. Deal with requests for distribution of corporate merchandise to regional services and monitor stock control. Input service user survey responses onto online system if hard copies or scanned forms are received. Attend occasional operational management meetings (usually via Teams), take action notes and deal with associated tasks. Log and process Board Member expenses and occasionally assist with credit card reconciliations for management. Maintain files for statutory company records & Board documents etc as required (electronic and hard copies). Assist with periodic large-scale mailings to staff, service users, relatives, local authorities etc. Assist with arrangements for corporate events, external meetings, travel and accommodation etc. when required. Provide support with printing, photocopying, laminating and scanning documents as requested. Undertake ad hoc administrative tasks in support of the Executive Administration Manager and management as required. General Deputise/cover for other Administration staff when necessary. Act at all times in accordance with Ambient Support's Equal Opportunities Policy. The duties of this post as given above are indicative only as the postholder will be expected to adopt a flexible approach to the role. Some aspects of this role will be of a highly confidential nature and tasks will sometimes involve tight deadlines. In return for your hard work, we offer our Administrator: Basic entitlement is 22 days (pro rata to hours worked). Bank Holidays are in addition. Extensive access and support to recognised qualifications. Employee benefit discount scheme Access to our Employee Assistance Programme (EAP) Want to take your first steps to join a new rewarding career? - Click apply Ref: INDLP
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an experienced Regional Building Performance & Energy Manager with an Engineering background to be part of a global team to deliver Energy-saving initiatives from end to end in region, based in London. Key Responsibilities: Oversee the operation and maintenance of cloud-based smart building platforms, ensuring their reliability and accuracy. Collaborate with IT and building automation teams to integrate smart building platforms with existing systems. Stay updated on emerging smart building technologies and recommend enhancements to improve performance. Utilize energy analytics tools to collect, analyse, and interpret data related to building performance and energy consumption. Identify trends, patterns, and opportunities for energy efficiency improvements and cost savings. Develop strategies, initiatives, and action plans to optimize building performance and reduce energy consumption. Establish key performance indicators (KPIs) to measure and monitor building performance metrics. Generate reports and presentations summarizing performance data, trends, and actionable recommendations. Present findings to stakeholders, including senior management, and provide guidance for decision-making processes. Collaborate with building operators, facility managers, and vendors to implement energy efficiency projects and initiatives. Foster strong relationships with internal and external stakeholders to drive alignment and support for energy conservation goals. Provide guidance and training to building operators and staff on utilizing smart building platforms effectively. Use Engineering expertise to provide technical oversight, project integration, and project management of initiatives that are executed. Maintain a thorough understanding of corporate energy strategy and legal, statutory, and technical issues that affect the client's premises. Keep abreast of Energy Market developments and changes, ensuring that the client complies with all Energy-Related Legislation. Develop and implement with the client, the overall strategy for energy requirements, to meet the strategic intent of the organisation and represent the Energy Department in all areas of the business. Promote policy and achievements to emphasize how they contribute to its success. Develop and implement strategic briefs for design guides /standards to meet the client objectives and brief client departments accordingly. Provide monitoring and verification through the full cycle of the project to achieve cost and energy-efficient solutions. Validate and challenge where necessary the consumption figures in relation to Utility Billing. Implement and maintain processes and procedures to achieve economic cost in use Maintain a current level of utility market intelligence. Plan, monitor, and achieve consumption/emission targets Qualifications and Experience: Minimum 5 years' experience in energy management Chartered Engineer or equivalent status in Building Services Engineering, mechanical, electrical, and related subjects An appropriate energy-related qualification or equivalent in building services engineering. (to Degree level or higher) NABERS, LEED, etc. certification is a plus. Extensive knowledge of the principal techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Working knowledge of M&T software Project management experience Understand the principles behind HVAC, refrigeration, and Lighting operation and system design/integration. Extensive working knowledge of smart platforms, BMS, or similar software and control theory Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies. Knowledge of customer operations, business drivers, financials and specialist sources of information, and legislative requirements where necessary. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 10, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an experienced Regional Building Performance & Energy Manager with an Engineering background to be part of a global team to deliver Energy-saving initiatives from end to end in region, based in London. Key Responsibilities: Oversee the operation and maintenance of cloud-based smart building platforms, ensuring their reliability and accuracy. Collaborate with IT and building automation teams to integrate smart building platforms with existing systems. Stay updated on emerging smart building technologies and recommend enhancements to improve performance. Utilize energy analytics tools to collect, analyse, and interpret data related to building performance and energy consumption. Identify trends, patterns, and opportunities for energy efficiency improvements and cost savings. Develop strategies, initiatives, and action plans to optimize building performance and reduce energy consumption. Establish key performance indicators (KPIs) to measure and monitor building performance metrics. Generate reports and presentations summarizing performance data, trends, and actionable recommendations. Present findings to stakeholders, including senior management, and provide guidance for decision-making processes. Collaborate with building operators, facility managers, and vendors to implement energy efficiency projects and initiatives. Foster strong relationships with internal and external stakeholders to drive alignment and support for energy conservation goals. Provide guidance and training to building operators and staff on utilizing smart building platforms effectively. Use Engineering expertise to provide technical oversight, project integration, and project management of initiatives that are executed. Maintain a thorough understanding of corporate energy strategy and legal, statutory, and technical issues that affect the client's premises. Keep abreast of Energy Market developments and changes, ensuring that the client complies with all Energy-Related Legislation. Develop and implement with the client, the overall strategy for energy requirements, to meet the strategic intent of the organisation and represent the Energy Department in all areas of the business. Promote policy and achievements to emphasize how they contribute to its success. Develop and implement strategic briefs for design guides /standards to meet the client objectives and brief client departments accordingly. Provide monitoring and verification through the full cycle of the project to achieve cost and energy-efficient solutions. Validate and challenge where necessary the consumption figures in relation to Utility Billing. Implement and maintain processes and procedures to achieve economic cost in use Maintain a current level of utility market intelligence. Plan, monitor, and achieve consumption/emission targets Qualifications and Experience: Minimum 5 years' experience in energy management Chartered Engineer or equivalent status in Building Services Engineering, mechanical, electrical, and related subjects An appropriate energy-related qualification or equivalent in building services engineering. (to Degree level or higher) NABERS, LEED, etc. certification is a plus. Extensive knowledge of the principal techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Working knowledge of M&T software Project management experience Understand the principles behind HVAC, refrigeration, and Lighting operation and system design/integration. Extensive working knowledge of smart platforms, BMS, or similar software and control theory Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies. Knowledge of customer operations, business drivers, financials and specialist sources of information, and legislative requirements where necessary. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
RMS Recruitment are excited to be representing an outstanding client based in Darlington and are looking for a HR Advisor to join their client s team! Reporting to the Human Resources Manager, you will provide an exceptional service to the employees, manager, and clients. The focus of this role will see you provide HR advice to all levels within the business to support the business in achieving its operational and strategic objectives. This is a permanent position and is working 40 hours per week, Monday to Friday. The salary is £31k per annum and they offer 25 days holiday + bank holidays. Main Duties & Responsibilities: Provide HR advice & guidance throughout the employment lifecycle, from onboarding through to end of service. Telephone and face to face on site support to regional and site-based facilities management on low to medium level Employee Relations issues. Responsible for monitoring absence across the business and providing reports and guidance to manager in line with the sickness absence policy and procedures. Accurately and promptly provide managers with the administrative process for disciplinary & grievance proceedings, including letter generation, note taking and advice. Provide tailored training and development to management groups through virtual and face to face coaching. Support management groups on undertaking appraisal and review discussions, ensuring that they have the right skill sets and knowledge to undertake formal processes. Support the HR Manager and HR Director on policy and procedural reviews and implantation of new processes in conjunction with relevant legislation and regulations, including internal and external audits. Maintaining accurate and up to date right to work records for all employees and supporting managers with compliance check and right to work hearing with employees. All contractual notifications to employees, e.g., amendments to contract, leavers, pay increases etc Provide monthly HR metric statistics to the HR Director for the HR Board pack. Coordination of Employment Screening Checks, pre & post-employment. Support the overall HR service deliver as and when required. Demonstrate your commitment to personal and professional development, ensuring all training and development activities are completed in a timely manner, including being up to date with changes in Employment Law and Legislation. Taking reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures. Work in line with the Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment. Carry out all responsibilities using the clients values as the basis of your day-to-day actions. Support all company policies, ensuring full compliance with the procedures that accompany these. Other duties as tasked by the HR Manager and/ or HR Director. As an ideal candidate, you should: Hold CIPD Level 5, or equivalent. Experience of working in a HR Generalist role. Confident in knowledge of ER and Employment Law with an ability to communicate policy at grassroots level. Confident IT skills, particularly presentation skills. Excellent organisational skills. High degree of autonomy with the passion and drive to innovate and positively influence business decisions. Sharing best practice and sourcing innovation. A team player with the ability to work closely and collaboratively with colleagues with the wider Human Resources & team. Articulate with excellent written and verbal communication skills. Desire to travel, with overnight stays (UK only). Willing to be vetted. If you are interested in this opportunity, please apply directly. RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Apr 10, 2024
Full time
RMS Recruitment are excited to be representing an outstanding client based in Darlington and are looking for a HR Advisor to join their client s team! Reporting to the Human Resources Manager, you will provide an exceptional service to the employees, manager, and clients. The focus of this role will see you provide HR advice to all levels within the business to support the business in achieving its operational and strategic objectives. This is a permanent position and is working 40 hours per week, Monday to Friday. The salary is £31k per annum and they offer 25 days holiday + bank holidays. Main Duties & Responsibilities: Provide HR advice & guidance throughout the employment lifecycle, from onboarding through to end of service. Telephone and face to face on site support to regional and site-based facilities management on low to medium level Employee Relations issues. Responsible for monitoring absence across the business and providing reports and guidance to manager in line with the sickness absence policy and procedures. Accurately and promptly provide managers with the administrative process for disciplinary & grievance proceedings, including letter generation, note taking and advice. Provide tailored training and development to management groups through virtual and face to face coaching. Support management groups on undertaking appraisal and review discussions, ensuring that they have the right skill sets and knowledge to undertake formal processes. Support the HR Manager and HR Director on policy and procedural reviews and implantation of new processes in conjunction with relevant legislation and regulations, including internal and external audits. Maintaining accurate and up to date right to work records for all employees and supporting managers with compliance check and right to work hearing with employees. All contractual notifications to employees, e.g., amendments to contract, leavers, pay increases etc Provide monthly HR metric statistics to the HR Director for the HR Board pack. Coordination of Employment Screening Checks, pre & post-employment. Support the overall HR service deliver as and when required. Demonstrate your commitment to personal and professional development, ensuring all training and development activities are completed in a timely manner, including being up to date with changes in Employment Law and Legislation. Taking reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures. Work in line with the Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment. Carry out all responsibilities using the clients values as the basis of your day-to-day actions. Support all company policies, ensuring full compliance with the procedures that accompany these. Other duties as tasked by the HR Manager and/ or HR Director. As an ideal candidate, you should: Hold CIPD Level 5, or equivalent. Experience of working in a HR Generalist role. Confident in knowledge of ER and Employment Law with an ability to communicate policy at grassroots level. Confident IT skills, particularly presentation skills. Excellent organisational skills. High degree of autonomy with the passion and drive to innovate and positively influence business decisions. Sharing best practice and sourcing innovation. A team player with the ability to work closely and collaboratively with colleagues with the wider Human Resources & team. Articulate with excellent written and verbal communication skills. Desire to travel, with overnight stays (UK only). Willing to be vetted. If you are interested in this opportunity, please apply directly. RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
This role is a permanent opportunity to join a national business within their Healthcare and Education arm focusing on employee relations. This would be a good opportunity for an experienced HR Advisor to get out in the field, build relationships with numerous stakeholders and develop their employee relations skillset. Client Details Our client is a national business within the Facilities Management industry based in Banbury. This role will be fairly standalone working closely with numerous Healthcare and Education site stakeholders to support each site with their employee relations case management needs. Description The Regional HR Advisor will be responsible for: Provide guidance and practical expertise to line managers on policy related issues to ensure the best performance of both their team as a whole and the individuals within it - including providing professional advice and support in disciplinaries, grievances, appeals and performance management issues. Ensure all case details are recorded on the correct system to ensure colleagues are kept up to date at all times. Provide professional advice and support during any investigation process, for example a complaint from an employee, in a timely manner Provide professional advice and support to managers in long-term sick cases, including Occupational Health/Ill Health retirement. Pro-actively review and ensure effective management of long-term sickness cases and frequent short-term sickness cases Undertake employee consultation as part of TUPE/reorganisation, by providing support to managers in 1-2-1's, data gathering and managing letter production Provide education and coaching to line managers Highlight issues with a strategic, legal or employee relations impact to the Relevant (S)HRBP Adhoc generalist transactional and operational duties supporting the wider HR team. Profile The ideal Regional HR Advisor will have the following skills/qualities: Seasoned Advisor with proven success in employee relations case management Demonstrable employee relations case management experience within a standalone/self-starter environment Discrete, and able to maintain high levels of confidentiality and diplomacy High level of accuracy with excellent attention to detail Flexible approach to workload in a busy environment Immediately Available/Available on short notice Full UK Driving licence and ability to travel around Oxford, London, Wiltshire, Leicester, Norfolk and Suffolk Ideally applicants will have easy access to the M1, M4 and/or M40 corridors Job Offer The Regional HR Advisor will receive: Up to 42,000 salary per annum WFH flexibility (circa 50:50 split) Tax deductible company car Pension Contribution - 4%/8% employee/employer 25 days holiday plus bank holidays Option to buy a further 5 days of holiday per annum On Site Parking Expensed mileage and travel costs
Apr 10, 2024
Full time
This role is a permanent opportunity to join a national business within their Healthcare and Education arm focusing on employee relations. This would be a good opportunity for an experienced HR Advisor to get out in the field, build relationships with numerous stakeholders and develop their employee relations skillset. Client Details Our client is a national business within the Facilities Management industry based in Banbury. This role will be fairly standalone working closely with numerous Healthcare and Education site stakeholders to support each site with their employee relations case management needs. Description The Regional HR Advisor will be responsible for: Provide guidance and practical expertise to line managers on policy related issues to ensure the best performance of both their team as a whole and the individuals within it - including providing professional advice and support in disciplinaries, grievances, appeals and performance management issues. Ensure all case details are recorded on the correct system to ensure colleagues are kept up to date at all times. Provide professional advice and support during any investigation process, for example a complaint from an employee, in a timely manner Provide professional advice and support to managers in long-term sick cases, including Occupational Health/Ill Health retirement. Pro-actively review and ensure effective management of long-term sickness cases and frequent short-term sickness cases Undertake employee consultation as part of TUPE/reorganisation, by providing support to managers in 1-2-1's, data gathering and managing letter production Provide education and coaching to line managers Highlight issues with a strategic, legal or employee relations impact to the Relevant (S)HRBP Adhoc generalist transactional and operational duties supporting the wider HR team. Profile The ideal Regional HR Advisor will have the following skills/qualities: Seasoned Advisor with proven success in employee relations case management Demonstrable employee relations case management experience within a standalone/self-starter environment Discrete, and able to maintain high levels of confidentiality and diplomacy High level of accuracy with excellent attention to detail Flexible approach to workload in a busy environment Immediately Available/Available on short notice Full UK Driving licence and ability to travel around Oxford, London, Wiltshire, Leicester, Norfolk and Suffolk Ideally applicants will have easy access to the M1, M4 and/or M40 corridors Job Offer The Regional HR Advisor will receive: Up to 42,000 salary per annum WFH flexibility (circa 50:50 split) Tax deductible company car Pension Contribution - 4%/8% employee/employer 25 days holiday plus bank holidays Option to buy a further 5 days of holiday per annum On Site Parking Expensed mileage and travel costs
Our client, a International Property Management Organisation are currently on the search for an Estates Manager to oversee a mixed use Property in Kendal, The Lake District. This is a unique and really varied role offering a Property Manager the opportunity to work in one of the National Parks. The Estate Manager's role will be to ensure the overall smooth running of the buildings and estate, including the recruitment and training of site-based staff whilst maintaining a safe and pleasant environment for our customers through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities for the Estates Manager: Overall Responsibility for the Facilities Management Delivery onsite Ensure compliance at all times with operational standards Liaise with Clients, tenants and leaseholders to ensure compliance Prepare service charge budgets In conjunction with the Regional Facilities Manager (RFM) provide efficient, effective and economic building and estate related facilities management services to all managed areas of the sites development. This includes the "Common Areas" of the estate and buildings. Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. To be responsible for the management of health & safety files, operational and maintenance manuals and all information, specifications and drawings pertinent to the site, inclusive of updating and archiving. Oversee the management and use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Manage the sites waste management plan Ensure that Health and Safety policy is complied with at all times. The ideal candidate will be an experienced Facilities Management professional (minimum 3 years experience) including residential. You will have experience in managing service charge budgets and be H&S Qualified (NEBOSH/ IOSH). Due to the nature of the role you will posses strong communication skills and be a natural problem solver. In return our client is offering a salary of £35,600 per annum plus other potential benefits. For more information on this opportunity, please apply using link above or email your CV directly to Laura Hastings - (url removed)
Apr 09, 2024
Full time
Our client, a International Property Management Organisation are currently on the search for an Estates Manager to oversee a mixed use Property in Kendal, The Lake District. This is a unique and really varied role offering a Property Manager the opportunity to work in one of the National Parks. The Estate Manager's role will be to ensure the overall smooth running of the buildings and estate, including the recruitment and training of site-based staff whilst maintaining a safe and pleasant environment for our customers through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities for the Estates Manager: Overall Responsibility for the Facilities Management Delivery onsite Ensure compliance at all times with operational standards Liaise with Clients, tenants and leaseholders to ensure compliance Prepare service charge budgets In conjunction with the Regional Facilities Manager (RFM) provide efficient, effective and economic building and estate related facilities management services to all managed areas of the sites development. This includes the "Common Areas" of the estate and buildings. Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. To be responsible for the management of health & safety files, operational and maintenance manuals and all information, specifications and drawings pertinent to the site, inclusive of updating and archiving. Oversee the management and use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Manage the sites waste management plan Ensure that Health and Safety policy is complied with at all times. The ideal candidate will be an experienced Facilities Management professional (minimum 3 years experience) including residential. You will have experience in managing service charge budgets and be H&S Qualified (NEBOSH/ IOSH). Due to the nature of the role you will posses strong communication skills and be a natural problem solver. In return our client is offering a salary of £35,600 per annum plus other potential benefits. For more information on this opportunity, please apply using link above or email your CV directly to Laura Hastings - (url removed)
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provide you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have a very exciting opportunity for an experienced Quality Auditor to join the team. This position involves up to 50% travelling so you can be home based or based in one of our many facilities. We only ask that you be within travelling distance of an international airport. The Quality Auditor is responsible for the Quality Management System audits of select Weatherford Manufacturing and Repair & Maintenance sites in the regional area assigned. Audits will include ISO, API Q1 and API Q2 audits at our internal Weatherford sites and could also include Supplier QMS audits. The successful candidate will thoroughly understand the ISO and API standards and requirements, have proven auditor experience, be able to document results in an objective and understandable manner, and have proven experience in communicating results to business and site leadership. SAFETY & COMPLIANCE: Follows all safety and compliance procedures; maintains compliance and safety as first priorities when working across all areas of the business. In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations. Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with company policies, relevant laws, regulations, standards and industry practices in the applicable country. Ensure controls are in place to guarantee compliance with government regulations in relation to quality. OPERATIONAL CAPABILTY: Collaborate with Quality Audit Manager and Geozone Quality Managers to understand site audit requirements and priorize audits to conduct. Identify Audit Checklist for audit requirements and goals. Collaborate with site on audit planning and preparation. Assist in training local team to participate in audit and become auditors. Lead auditor training courses as requested and required to build local site competency. Build audit team leveraging local site auditors; ensure right competencies and assignments for auditors. Lead audit team in conducting audit or conduct audit independently depending on local auditor competencies. Prepare audit reports which reference, among other items, scope, audit findings, and assign gradings. Conduct regular report-outs to site management at the beginning of the audit, during audit and at the closure to ensure understanding of expectations, findings, and next steps. Assign owners to each finding. Provide feedback to simplify and clarify audit checklists. Provide feedback to improve our overall Audit process and system. Support Quality Audit Manager in developing new processes, tools, and systems as requested. Provide timely updates of each audit to the site, the Geozone Quality Manager, and the Global Audit Manager. Maintain an attitude conducive to progress through positive change, continuous improvement, and an active contribution to teamwork concepts. Execute other quality tasks as requested by the Global Audit Manager. CLIENT COMMUNICATION: Interacts with API and ISO, as required, with regards to new requirements or clarification of existing requirements as well as during audits. Interacts with customers during customer audits. Qualifications Bachelor's degree. 5+ years of experience as an Auditor involved in ISO and API audits. 5+ years of experience with quality management systems, audits, third parties, and customer interaction. Proven Internal Auditing experience for ISO and API. Demonstrated strong writing skills; able to document audit reports and clearly write audit findings. Excellent communication and facilitation skills between auditors - English verbal and written. Strong cross functional collaboration skills. Proven experience to coordinate with third party auditors (ISO, API, and customer). Ability to travel for an audit or auditor training (travel can include up to 50% travel). Demonstrated ability to work independently. Computer experience in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Able to work in a fast-paced environment with the ability to evoke critical thinking.
Apr 09, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provide you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have a very exciting opportunity for an experienced Quality Auditor to join the team. This position involves up to 50% travelling so you can be home based or based in one of our many facilities. We only ask that you be within travelling distance of an international airport. The Quality Auditor is responsible for the Quality Management System audits of select Weatherford Manufacturing and Repair & Maintenance sites in the regional area assigned. Audits will include ISO, API Q1 and API Q2 audits at our internal Weatherford sites and could also include Supplier QMS audits. The successful candidate will thoroughly understand the ISO and API standards and requirements, have proven auditor experience, be able to document results in an objective and understandable manner, and have proven experience in communicating results to business and site leadership. SAFETY & COMPLIANCE: Follows all safety and compliance procedures; maintains compliance and safety as first priorities when working across all areas of the business. In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations. Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with company policies, relevant laws, regulations, standards and industry practices in the applicable country. Ensure controls are in place to guarantee compliance with government regulations in relation to quality. OPERATIONAL CAPABILTY: Collaborate with Quality Audit Manager and Geozone Quality Managers to understand site audit requirements and priorize audits to conduct. Identify Audit Checklist for audit requirements and goals. Collaborate with site on audit planning and preparation. Assist in training local team to participate in audit and become auditors. Lead auditor training courses as requested and required to build local site competency. Build audit team leveraging local site auditors; ensure right competencies and assignments for auditors. Lead audit team in conducting audit or conduct audit independently depending on local auditor competencies. Prepare audit reports which reference, among other items, scope, audit findings, and assign gradings. Conduct regular report-outs to site management at the beginning of the audit, during audit and at the closure to ensure understanding of expectations, findings, and next steps. Assign owners to each finding. Provide feedback to simplify and clarify audit checklists. Provide feedback to improve our overall Audit process and system. Support Quality Audit Manager in developing new processes, tools, and systems as requested. Provide timely updates of each audit to the site, the Geozone Quality Manager, and the Global Audit Manager. Maintain an attitude conducive to progress through positive change, continuous improvement, and an active contribution to teamwork concepts. Execute other quality tasks as requested by the Global Audit Manager. CLIENT COMMUNICATION: Interacts with API and ISO, as required, with regards to new requirements or clarification of existing requirements as well as during audits. Interacts with customers during customer audits. Qualifications Bachelor's degree. 5+ years of experience as an Auditor involved in ISO and API audits. 5+ years of experience with quality management systems, audits, third parties, and customer interaction. Proven Internal Auditing experience for ISO and API. Demonstrated strong writing skills; able to document audit reports and clearly write audit findings. Excellent communication and facilitation skills between auditors - English verbal and written. Strong cross functional collaboration skills. Proven experience to coordinate with third party auditors (ISO, API, and customer). Ability to travel for an audit or auditor training (travel can include up to 50% travel). Demonstrated ability to work independently. Computer experience in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Able to work in a fast-paced environment with the ability to evoke critical thinking.