SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Preston, Burnley and Lancashire We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the Lancashire Region, therefore travel within Preston, Burnley and Lancashire will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.)Full UK Driving Licence required 2.)Valid Business insurance required required to claim expenses from Nacro 3.)Enhanced DBS required 4.)Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.)Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.)Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Apr 10, 2024
Full time
SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Preston, Burnley and Lancashire We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the Lancashire Region, therefore travel within Preston, Burnley and Lancashire will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.)Full UK Driving Licence required 2.)Valid Business insurance required required to claim expenses from Nacro 3.)Enhanced DBS required 4.)Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.)Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.)Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Job Advertisement: Service Lead Location: South Central - Ideally located between Reading and Hampshire - travel required within Berkshire, Buckinghamshire, and Hampshire Nearest Nacro Office: Devonshire Sq, London, EC2M 4SQ DBS Level: Enhanced Adult Service Users: Vulnerable Adults supporting with homelessness Working Hours: 35 hours per week Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: Yes Main Duties: As a Service Lead, you will manage and lead a team of Support Workers to deliver high-quality supported housing services to vulnerable adults in the criminal justice system. Your main responsibilities will include: Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual KPIs are met. Helping with benefits and tenancy agreements to make sure they keep and looking forward to future accommodation. Leading and delivering services in compliance with regulatory frameworks, meeting service quality standards, and ensuring staff adherence to operational and policy standards. Ensuring all service user support and safety plans are in place, up-to-date, and reflective of individual needs. Understanding and meeting agreed financial standards on voids, arrears, and re-lets. Acting as a lead operational partner, liaising with other agencies, partners, and commissioners as required. Collaborating with internal support services such as Quality, Policy, Safeguarding, Finance, IT, and HR to ensure the best service provision. Promoting service user involvement in service design and delivery, managing the rota and on-call arrangements, and ensuring appropriate support is in place. Reporting Line: Regional Manager Lone Working: Yes Working from Home: Yes, with an expectation of travel within the South-Central region, including work from home between property and office visits. Number of Properties: 65 Bedspaces Essential Criteria: Full UK Driving Licence required. Valid Business insurance required for claiming expenses from Nacro. Enhanced DBS clearance. Required to work 9:00 AM - 5:00 PM, with occasional cover for evening Bail Inductions if there are staff shortages. Required to be part of a National On-Call Rota. This role offers a rewarding opportunity to lead a dedicated team in delivering crucial support services to vulnerable adults within the criminal justice system.
Apr 09, 2024
Seasonal
Job Advertisement: Service Lead Location: South Central - Ideally located between Reading and Hampshire - travel required within Berkshire, Buckinghamshire, and Hampshire Nearest Nacro Office: Devonshire Sq, London, EC2M 4SQ DBS Level: Enhanced Adult Service Users: Vulnerable Adults supporting with homelessness Working Hours: 35 hours per week Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: Yes Main Duties: As a Service Lead, you will manage and lead a team of Support Workers to deliver high-quality supported housing services to vulnerable adults in the criminal justice system. Your main responsibilities will include: Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual KPIs are met. Helping with benefits and tenancy agreements to make sure they keep and looking forward to future accommodation. Leading and delivering services in compliance with regulatory frameworks, meeting service quality standards, and ensuring staff adherence to operational and policy standards. Ensuring all service user support and safety plans are in place, up-to-date, and reflective of individual needs. Understanding and meeting agreed financial standards on voids, arrears, and re-lets. Acting as a lead operational partner, liaising with other agencies, partners, and commissioners as required. Collaborating with internal support services such as Quality, Policy, Safeguarding, Finance, IT, and HR to ensure the best service provision. Promoting service user involvement in service design and delivery, managing the rota and on-call arrangements, and ensuring appropriate support is in place. Reporting Line: Regional Manager Lone Working: Yes Working from Home: Yes, with an expectation of travel within the South-Central region, including work from home between property and office visits. Number of Properties: 65 Bedspaces Essential Criteria: Full UK Driving Licence required. Valid Business insurance required for claiming expenses from Nacro. Enhanced DBS clearance. Required to work 9:00 AM - 5:00 PM, with occasional cover for evening Bail Inductions if there are staff shortages. Required to be part of a National On-Call Rota. This role offers a rewarding opportunity to lead a dedicated team in delivering crucial support services to vulnerable adults within the criminal justice system.
Service Lead Salary -£35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Kent We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in Kent within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the wider Kent, Surrey and Sussex Region, therefore travel within this patch will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Apr 09, 2024
Full time
Service Lead Salary -£35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Kent We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in Kent within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the wider Kent, Surrey and Sussex Region, therefore travel within this patch will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Service Lead - Liverpool SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Liverpool We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. Travel within Liverpool will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
Apr 08, 2024
Full time
Service Lead - Liverpool SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Liverpool We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. Travel within Liverpool will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Essex & Norfolk We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the Essex Region, therefore travel within Essex and Norfolk will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
Apr 06, 2024
Full time
SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Essex & Norfolk We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the Essex Region, therefore travel within Essex and Norfolk will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Leeds, Bradford, Halifax and Huddersfield. We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the West Yorkshire Region, therefore travel within Leeds, Bradford, Halifax and Huddersfield will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
Apr 06, 2024
Full time
SERVICE LEAD Community Accommodation Service Tier 2 Salary - £35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Homebased with travel to Leeds, Bradford, Halifax and Huddersfield. We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the West Yorkshire Region, therefore travel within Leeds, Bradford, Halifax and Huddersfield will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here.
Job title: Senior Housing Management Worker Location: Tameside Salary: £25kHours: Monday - Friday 37.5hrs BS Social Care have partnered up with a leading housing provider nationwide, our client is a community interest company, meaning that they operate nationally to provide housing to vulnerable adults and families who are at risk of homelessness. If you would like to apply for this role, please call Molly on or email Here at Brook Street Social Care, we represent this exciting career opportunity as we work in partnership with one of our leading clients recruiting for a Senior Housing Management worker.We are looking for people who have experience in Mental Health, Recovery and Administration to join an established team in Tameside. You will provide transitional support to vulnerable adults and families who are in a crisis and need accommodation to live independently. Main Responsibilities:o Directly support up to 6 residents with complex needs, be a senior operational representative for complex case reviews with external professionals and to assist residents to manage and maintain their tenancy.o To appoint Key working sessions and update weekly support logs. Be the on Health and Safety and compliance for your assigned area.o Ensure all accommodation & risk assessments are prepared including arranging meetings to assist the settling in of new residents and working towards their set targetso Act as an advocate for Residents liaising with support services such as debt management, employment, training and volunteering when required. o Ensure that the proof of identity process and right to rent checks are being completed and recorded.o Working in partnership with the Compliance and Asset Management teams to ensure property standards are maintained.o Take on responsibility for safeguarding and the welfare of our Residents.o Working closely with housing benefit departments, welfare rights services, charities and other local authorities.o Ensure residents files, reports, housing management plans and other documents are accurate, kept up to date and that confidentiality is maintained.o Undertake other duties as commensurate with the role and as instructed by the Regional Operations Manager/Head of Supported Housing and other Managers as required.What we look for:o UK driving license and own vehicle mileage is paid for.o Must have experience working in settings such as Recovery support and providing help for people who have been subject to Alcohol and Substance misuse.o Proven experience of working with people who have complex needs o Knowledge of intensive housing management services.o Full understanding of safeguarding, up to date knowledge of welfare rights and relevant legislation.o Excellent ICT and Administration skillso Knowledge on Housing Management databases.
Dec 06, 2022
Full time
Job title: Senior Housing Management Worker Location: Tameside Salary: £25kHours: Monday - Friday 37.5hrs BS Social Care have partnered up with a leading housing provider nationwide, our client is a community interest company, meaning that they operate nationally to provide housing to vulnerable adults and families who are at risk of homelessness. If you would like to apply for this role, please call Molly on or email Here at Brook Street Social Care, we represent this exciting career opportunity as we work in partnership with one of our leading clients recruiting for a Senior Housing Management worker.We are looking for people who have experience in Mental Health, Recovery and Administration to join an established team in Tameside. You will provide transitional support to vulnerable adults and families who are in a crisis and need accommodation to live independently. Main Responsibilities:o Directly support up to 6 residents with complex needs, be a senior operational representative for complex case reviews with external professionals and to assist residents to manage and maintain their tenancy.o To appoint Key working sessions and update weekly support logs. Be the on Health and Safety and compliance for your assigned area.o Ensure all accommodation & risk assessments are prepared including arranging meetings to assist the settling in of new residents and working towards their set targetso Act as an advocate for Residents liaising with support services such as debt management, employment, training and volunteering when required. o Ensure that the proof of identity process and right to rent checks are being completed and recorded.o Working in partnership with the Compliance and Asset Management teams to ensure property standards are maintained.o Take on responsibility for safeguarding and the welfare of our Residents.o Working closely with housing benefit departments, welfare rights services, charities and other local authorities.o Ensure residents files, reports, housing management plans and other documents are accurate, kept up to date and that confidentiality is maintained.o Undertake other duties as commensurate with the role and as instructed by the Regional Operations Manager/Head of Supported Housing and other Managers as required.What we look for:o UK driving license and own vehicle mileage is paid for.o Must have experience working in settings such as Recovery support and providing help for people who have been subject to Alcohol and Substance misuse.o Proven experience of working with people who have complex needs o Knowledge of intensive housing management services.o Full understanding of safeguarding, up to date knowledge of welfare rights and relevant legislation.o Excellent ICT and Administration skillso Knowledge on Housing Management databases.
Orbit is a fantastic business and one that's really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. Want to start a career in the new homes industry? With an established track record delivering over 10,000 homes to date and ambition to build a further 6,500 new homes before 2025, Orbit is one of the country's major housing developers. We take great pride in the design, specification and quality of our new build homes and provide the very widest range of options, including market sale, help to buy and shared ownership. As a New Home Sales Consultant, you'll have the very best resources available to you. You'll be supported by a Sales Director, an engaging Sales Management team and a dedicated Marketing Manager, who together will ensure that you have the tools, knowledge and materials to succeed. As a New Homes Sales Consultant with Orbit Homes you will be a brand ambassador and responsible for all sales activity on your assigned development. You'll really connect with customers and take them carefully through each stage of the house buying process, building a relationship of trust and respect. You will obtain an in-depth understanding of the customers needs, finding not on the right home for them, but the right type of tenure to help them get on, or move up the property ladder. You'll actively be involved in following up leads, conducting house viewings and attending sales events that promote Orbit Homes to secure new sales and progress reservations all the way to completion. There will be regular liaison with IFA's, estate agents and solicitors to ensure sales are progressed swiftly, giving you complete control of the process, allowing you to provide the highest levels of customer satisfaction. You will collaborate with our construction management teams and contractors to ensure that our show homes and sales office are well maintained and reflect the quality of the Orbit brand. We're always developing our services to find new ways to make the home buying experience easy, stress free, interactive and enjoyable so you'll be part of journey of innovation and improvement throughout your career with Orbit Homes. You'll enjoy all the perks that selling new homes brings with it. A basic salary £26,000 plus commission (OTE £22,000) and potential to earn more with uncapped commission, 27 days holiday plus 9 bank holidays plus much more. Hours of work are 9.45am to 5.00pm five days per week including weekends, with two days off during the week. What will help you make a difference. The role of New Home Sales Consultant is an extremely exciting and rewarding for career for the right individual. It requires someone with a great sales background and a willingness to learn new skills. You will have a customer centric focus, a target driven attitude and a consultative approach. We are looking for someone that can successfully manage the full sales process, provide a fantastic service to the public and collaborate with solicitors, IFA's and external contractors. You will need good IT skills particularly MS Outlook, Excel and Word. Regular training is provided to develop sales skills, brand awareness and understand legislative changes to the new homes' arena. What's more, regular regional and whole team meetings mean you'll always be involved, included and listened to. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. We understand that everyone has different needs when it comes to benefits. That's why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances. Some of our core benefits include: Uncapped performance related commission scheme 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Dec 04, 2021
Full time
Orbit is a fantastic business and one that's really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. Want to start a career in the new homes industry? With an established track record delivering over 10,000 homes to date and ambition to build a further 6,500 new homes before 2025, Orbit is one of the country's major housing developers. We take great pride in the design, specification and quality of our new build homes and provide the very widest range of options, including market sale, help to buy and shared ownership. As a New Home Sales Consultant, you'll have the very best resources available to you. You'll be supported by a Sales Director, an engaging Sales Management team and a dedicated Marketing Manager, who together will ensure that you have the tools, knowledge and materials to succeed. As a New Homes Sales Consultant with Orbit Homes you will be a brand ambassador and responsible for all sales activity on your assigned development. You'll really connect with customers and take them carefully through each stage of the house buying process, building a relationship of trust and respect. You will obtain an in-depth understanding of the customers needs, finding not on the right home for them, but the right type of tenure to help them get on, or move up the property ladder. You'll actively be involved in following up leads, conducting house viewings and attending sales events that promote Orbit Homes to secure new sales and progress reservations all the way to completion. There will be regular liaison with IFA's, estate agents and solicitors to ensure sales are progressed swiftly, giving you complete control of the process, allowing you to provide the highest levels of customer satisfaction. You will collaborate with our construction management teams and contractors to ensure that our show homes and sales office are well maintained and reflect the quality of the Orbit brand. We're always developing our services to find new ways to make the home buying experience easy, stress free, interactive and enjoyable so you'll be part of journey of innovation and improvement throughout your career with Orbit Homes. You'll enjoy all the perks that selling new homes brings with it. A basic salary £26,000 plus commission (OTE £22,000) and potential to earn more with uncapped commission, 27 days holiday plus 9 bank holidays plus much more. Hours of work are 9.45am to 5.00pm five days per week including weekends, with two days off during the week. What will help you make a difference. The role of New Home Sales Consultant is an extremely exciting and rewarding for career for the right individual. It requires someone with a great sales background and a willingness to learn new skills. You will have a customer centric focus, a target driven attitude and a consultative approach. We are looking for someone that can successfully manage the full sales process, provide a fantastic service to the public and collaborate with solicitors, IFA's and external contractors. You will need good IT skills particularly MS Outlook, Excel and Word. Regular training is provided to develop sales skills, brand awareness and understand legislative changes to the new homes' arena. What's more, regular regional and whole team meetings mean you'll always be involved, included and listened to. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. We understand that everyone has different needs when it comes to benefits. That's why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances. Some of our core benefits include: Uncapped performance related commission scheme 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Orbit is a fantastic business and one that's really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. Want to start a career in the new homes industry? With an established track record delivering over 10,000 homes to date and ambition to build a further 6,500 new homes before 2025, Orbit is one of the country's major housing developers. We take great pride in the design, specification and quality of our new build homes and provide the very widest range of options, including market sale, help to buy and shared ownership. As a New Home Sales Consultant, you'll have the very best resources available to you. You'll be supported by a Sales Director, an engaging Sales Management team and a dedicated Marketing Manager, who together will ensure that you have the tools, knowledge and materials to succeed. As a New Homes Sales Consultant with Orbit Homes you will be a brand ambassador and responsible for all sales activity on your assigned development. You'll really connect with customers and take them carefully through each stage of the house buying process, building a relationship of trust and respect. You will obtain an in-depth understanding of the customers needs, finding not on the right home for them, but the right type of tenure to help them get on, or move up the property ladder. You'll actively be involved in following up leads, conducting house viewings and attending sales events that promote Orbit Homes to secure new sales and progress reservations all the way to completion. There will be regular liaison with IFA's, estate agents and solicitors to ensure sales are progressed swiftly, giving you complete control of the process, allowing you to provide the highest levels of customer satisfaction. You will collaborate with our construction management teams and contractors to ensure that our show homes and sales office are well maintained and reflect the quality of the Orbit brand. We're always developing our services to find new ways to make the home buying experience easy, stress free, interactive and enjoyable so you'll be part of journey of innovation and improvement throughout your career with Orbit Homes. You'll enjoy all the perks that selling new homes brings with it. A basic salary £26,000 plus commission (OTE £22,000) and potential to earn more with uncapped commission, 27 days holiday plus 9 bank holidays plus much more. Hours of work are 9.45am to 5.00pm five days per week including weekends, with two days off during the week. What will help you make a difference. The role of New Home Sales Consultant is an extremely exciting and rewarding for career for the right individual. It requires someone with a great sales background and a willingness to learn new skills. You will have a customer centric focus, a target driven attitude and a consultative approach. We are looking for someone that can successfully manage the full sales process, provide a fantastic service to the public and collaborate with solicitors, IFA's and external contractors. You will need good IT skills particularly MS Outlook, Excel and Word. Regular training is provided to develop sales skills, brand awareness and understand legislative changes to the new homes' arena. What's more, regular regional and whole team meetings mean you'll always be involved, included and listened to. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. We understand that everyone has different needs when it comes to benefits. That's why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances. Some of our core benefits include: Uncapped performance related commission scheme 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Dec 04, 2021
Full time
Orbit is a fantastic business and one that's really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. Want to start a career in the new homes industry? With an established track record delivering over 10,000 homes to date and ambition to build a further 6,500 new homes before 2025, Orbit is one of the country's major housing developers. We take great pride in the design, specification and quality of our new build homes and provide the very widest range of options, including market sale, help to buy and shared ownership. As a New Home Sales Consultant, you'll have the very best resources available to you. You'll be supported by a Sales Director, an engaging Sales Management team and a dedicated Marketing Manager, who together will ensure that you have the tools, knowledge and materials to succeed. As a New Homes Sales Consultant with Orbit Homes you will be a brand ambassador and responsible for all sales activity on your assigned development. You'll really connect with customers and take them carefully through each stage of the house buying process, building a relationship of trust and respect. You will obtain an in-depth understanding of the customers needs, finding not on the right home for them, but the right type of tenure to help them get on, or move up the property ladder. You'll actively be involved in following up leads, conducting house viewings and attending sales events that promote Orbit Homes to secure new sales and progress reservations all the way to completion. There will be regular liaison with IFA's, estate agents and solicitors to ensure sales are progressed swiftly, giving you complete control of the process, allowing you to provide the highest levels of customer satisfaction. You will collaborate with our construction management teams and contractors to ensure that our show homes and sales office are well maintained and reflect the quality of the Orbit brand. We're always developing our services to find new ways to make the home buying experience easy, stress free, interactive and enjoyable so you'll be part of journey of innovation and improvement throughout your career with Orbit Homes. You'll enjoy all the perks that selling new homes brings with it. A basic salary £26,000 plus commission (OTE £22,000) and potential to earn more with uncapped commission, 27 days holiday plus 9 bank holidays plus much more. Hours of work are 9.45am to 5.00pm five days per week including weekends, with two days off during the week. What will help you make a difference. The role of New Home Sales Consultant is an extremely exciting and rewarding for career for the right individual. It requires someone with a great sales background and a willingness to learn new skills. You will have a customer centric focus, a target driven attitude and a consultative approach. We are looking for someone that can successfully manage the full sales process, provide a fantastic service to the public and collaborate with solicitors, IFA's and external contractors. You will need good IT skills particularly MS Outlook, Excel and Word. Regular training is provided to develop sales skills, brand awareness and understand legislative changes to the new homes' arena. What's more, regular regional and whole team meetings mean you'll always be involved, included and listened to. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. We understand that everyone has different needs when it comes to benefits. That's why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances. Some of our core benefits include: Uncapped performance related commission scheme 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
£26,240 basic; Commission is £150 per plot as this is multi-advisor site (OTE of up to £45k) Hours: 36.25 hours from Thursday to Monday Duration: Permanent Laurus Homes has vacancies for experienced New Homes Sales Advisors to join their successful and growing team. This role will be based on site in the North West. We're a very different kind of property development company. Laurus Homes is a profit-for-purpose housing development company, part of Trafford Housing Trust. We use our profits to lend a helping hand through affordable housing and community projects. We believe everyone deserves a special place to call home. We design homes with a range of options for everyone, including shared ownership and Help to Buy schemes to help getting on the ladder that little bit easier. With a growing new build homes programme across the North West, Laurus Homes is one of the fastest-growing housebuilders across the region. We have a commitment to deliver the highest standards of design, construction, service and a broad range of options to enable buyers to purchase their new home. As a Sales Advisor, you will be our company ambassador, representing this exciting and growing brand. We are looking for a Sales Advisor who is adaptable, energetic, organised and with a big passion for customers. In return, you'll be supported and developed by your Field Sales Manager, enabling you to be the best that you can be and help to build your career and the Laurus brand. Reporting to the Regional Sales Manager, the main duties for this role are as follows: Respond to all leads and enquiries and dispatch appropriate information as required within the specified timescales, as prompted by the CRM system Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site including interactive platforms To be actively involved with all parties to achieve legal completion, ensuring that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered Taking reservations and initiating all paperwork with speed and accuracy to support sales To achieve as many reservations as possible to meet or exceed sales targets To achieve the target price or above for each sales plot Ensure purchase information and customer discussions are in line with the Consumer Code Ensure that all potential purchasers are financially qualified as early as possible in the selling process Ensure all potential purchasers are scheme eligible depending on method of purchase, i.e. shared ownership homes as per the Capital Funding Guide requirements Liaise with purchaser, solicitors and financial advisers on a regular basis to ensure progression from reservation to exchange of contracts to legal completion runs smoothly and within defined timescales to meet or exceed targets Ensure the sales office, show homes, domo units, stock plots and associated gardens are well maintained, cleaned and kept up to date Candidates must have had previous experience in a similar role. They will have proven house sales experience and will be used to a target orientated working environment. A full driving licence and car is also essential for this role. Shared Ownership experience desirable but not essential. The successful applicant will be required to move sites, either once the site is fully sold or as the business dictates. The role will require travel. Please note that shift patterns and days vary according to development and as such this is subject to change.
Dec 03, 2021
Full time
£26,240 basic; Commission is £150 per plot as this is multi-advisor site (OTE of up to £45k) Hours: 36.25 hours from Thursday to Monday Duration: Permanent Laurus Homes has vacancies for experienced New Homes Sales Advisors to join their successful and growing team. This role will be based on site in the North West. We're a very different kind of property development company. Laurus Homes is a profit-for-purpose housing development company, part of Trafford Housing Trust. We use our profits to lend a helping hand through affordable housing and community projects. We believe everyone deserves a special place to call home. We design homes with a range of options for everyone, including shared ownership and Help to Buy schemes to help getting on the ladder that little bit easier. With a growing new build homes programme across the North West, Laurus Homes is one of the fastest-growing housebuilders across the region. We have a commitment to deliver the highest standards of design, construction, service and a broad range of options to enable buyers to purchase their new home. As a Sales Advisor, you will be our company ambassador, representing this exciting and growing brand. We are looking for a Sales Advisor who is adaptable, energetic, organised and with a big passion for customers. In return, you'll be supported and developed by your Field Sales Manager, enabling you to be the best that you can be and help to build your career and the Laurus brand. Reporting to the Regional Sales Manager, the main duties for this role are as follows: Respond to all leads and enquiries and dispatch appropriate information as required within the specified timescales, as prompted by the CRM system Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site including interactive platforms To be actively involved with all parties to achieve legal completion, ensuring that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered Taking reservations and initiating all paperwork with speed and accuracy to support sales To achieve as many reservations as possible to meet or exceed sales targets To achieve the target price or above for each sales plot Ensure purchase information and customer discussions are in line with the Consumer Code Ensure that all potential purchasers are financially qualified as early as possible in the selling process Ensure all potential purchasers are scheme eligible depending on method of purchase, i.e. shared ownership homes as per the Capital Funding Guide requirements Liaise with purchaser, solicitors and financial advisers on a regular basis to ensure progression from reservation to exchange of contracts to legal completion runs smoothly and within defined timescales to meet or exceed targets Ensure the sales office, show homes, domo units, stock plots and associated gardens are well maintained, cleaned and kept up to date Candidates must have had previous experience in a similar role. They will have proven house sales experience and will be used to a target orientated working environment. A full driving licence and car is also essential for this role. Shared Ownership experience desirable but not essential. The successful applicant will be required to move sites, either once the site is fully sold or as the business dictates. The role will require travel. Please note that shift patterns and days vary according to development and as such this is subject to change.