Career Opportunities: Assistant Vice President, Operational Resilience Governance & MI Lead (37100) Requisition ID 37100 - Posted - London Ropemaker Place - Permanent - Worldwide Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Please visit our website for more information - NUMBER OF DIRECT REPORTS 0 MAIN PURPOSE OF THE ROLE Responsible for supporting the Team Lead with: Developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Governance and MI. Establishing collaborative relationships across MUFG Bank and MUSE, EMEA regional Offices and Tokyo Head Office using excellent interpersonal and building leadership skills, the role will influence and advise senior management to realise intended benefits. Supporting all appropriate Crisis Management incident response and training activities in London and EMEA. Ensuring adherence to HQ Tokyo and Local BCM governance activities The role will work closely with the Operational Resilience Team Lead and Programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities. The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation. KEY RESPONSIBILITIES Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include: Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels. Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations. Establish and manage the process to monitor the resilience of important business services and critical resources: Define and manage metrics to monitor resilience of IBS and critical resources; Coordinate activity to assess resilience of critical resources that support each IBS (e.g. monthly attestations); Establish and produce informative dashboard to provide reports to stakeholders and senior management Support process to assess vulnerabilities, and define and deliver remedial actions: Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience; Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure. Participate in establishing and managing the creation the Regulatory Self-Assessment: Coordinate the annual regulatory self-assessment; Coordinate internal governance and approval (incl. Board approval). Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately. Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region. Coordinate London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR; Actively supporting the Incident Management Team and Senior Management with: Timely coordinating response to all emergency incidents, Ensuring actions for staff safety as a priority. Responsible for maintaining robust CM plans and CM training activities (IMT, ET, BC Coordinators) Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives. WORK EXPERIENCE Previously employment experience in: the UK Financial sector UK Regulatory experience in Operational Resilience or Risk Management areas. Good knowledge and understanding of: UK Regulatory policy statements on Operational resilience and Third Party Risk Management. Operational Resilience Business Continuity and Disaster Recovery Crisis and Incident Management SKILLS AND EXPERIENCE Technical knowledge Good knowledge of the Operational Resilience consultation papers (Dec 2019) and Policy Statements Understanding of Operational Resilience and Business Continuity and Crisis Management tools, methodologies and best practice Experience in planning for and delivering regulatory change and transformation Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation Ability to build collaborative relationships across the business, working closely with internal customers Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved Project management knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables Ability to work with team members to develop solutions to complex problems and makes recommendations to the Programme leaders and SteerCo. No qualifications required; qualified through experience Where required the role holder will also: Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups. Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures. Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies. Develop and deliver short and the medium term objectives/actions within the ORe framework. Ensure that the ORe objectives are in line with the agreed budget, including training & expectations. Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction. Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively. Develop and enhance staff training as required. Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally. Regulatory compliance, affairs and change: Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject. Remain up to date with regulatory changes; ensure that changes are well understood and plans are PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision making skills, the ability to demonstrate sound judgement . click apply for full job details
Mar 28, 2024
Full time
Career Opportunities: Assistant Vice President, Operational Resilience Governance & MI Lead (37100) Requisition ID 37100 - Posted - London Ropemaker Place - Permanent - Worldwide Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Please visit our website for more information - NUMBER OF DIRECT REPORTS 0 MAIN PURPOSE OF THE ROLE Responsible for supporting the Team Lead with: Developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Governance and MI. Establishing collaborative relationships across MUFG Bank and MUSE, EMEA regional Offices and Tokyo Head Office using excellent interpersonal and building leadership skills, the role will influence and advise senior management to realise intended benefits. Supporting all appropriate Crisis Management incident response and training activities in London and EMEA. Ensuring adherence to HQ Tokyo and Local BCM governance activities The role will work closely with the Operational Resilience Team Lead and Programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities. The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation. KEY RESPONSIBILITIES Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include: Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels. Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations. Establish and manage the process to monitor the resilience of important business services and critical resources: Define and manage metrics to monitor resilience of IBS and critical resources; Coordinate activity to assess resilience of critical resources that support each IBS (e.g. monthly attestations); Establish and produce informative dashboard to provide reports to stakeholders and senior management Support process to assess vulnerabilities, and define and deliver remedial actions: Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience; Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure. Participate in establishing and managing the creation the Regulatory Self-Assessment: Coordinate the annual regulatory self-assessment; Coordinate internal governance and approval (incl. Board approval). Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately. Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region. Coordinate London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR; Actively supporting the Incident Management Team and Senior Management with: Timely coordinating response to all emergency incidents, Ensuring actions for staff safety as a priority. Responsible for maintaining robust CM plans and CM training activities (IMT, ET, BC Coordinators) Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives. WORK EXPERIENCE Previously employment experience in: the UK Financial sector UK Regulatory experience in Operational Resilience or Risk Management areas. Good knowledge and understanding of: UK Regulatory policy statements on Operational resilience and Third Party Risk Management. Operational Resilience Business Continuity and Disaster Recovery Crisis and Incident Management SKILLS AND EXPERIENCE Technical knowledge Good knowledge of the Operational Resilience consultation papers (Dec 2019) and Policy Statements Understanding of Operational Resilience and Business Continuity and Crisis Management tools, methodologies and best practice Experience in planning for and delivering regulatory change and transformation Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation Ability to build collaborative relationships across the business, working closely with internal customers Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved Project management knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables Ability to work with team members to develop solutions to complex problems and makes recommendations to the Programme leaders and SteerCo. No qualifications required; qualified through experience Where required the role holder will also: Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups. Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures. Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies. Develop and deliver short and the medium term objectives/actions within the ORe framework. Ensure that the ORe objectives are in line with the agreed budget, including training & expectations. Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction. Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively. Develop and enhance staff training as required. Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally. Regulatory compliance, affairs and change: Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject. Remain up to date with regulatory changes; ensure that changes are well understood and plans are PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision making skills, the ability to demonstrate sound judgement . click apply for full job details
The primary responsibilities of this role include preparing for student registrations, coordinating exam process, coordinating with teachers and students, and ensuring smooth functioning of the examination processes. Using various platforms to facilitate student onboarding, course enrolments, and exam preparations. Audit and accuracy check data and documents in the College to ensure compliance with UKVI regulations. Conducting IT drop-in sessions and addressing login queries. Creating exam schedules, making necessary changes, and communicating these schedules to students and academic heads for approval. The role involves organising face-to-face exam managing student skills workshops, and overseeing the registration process for different cohorts throughout the academic year. ABOUT THE ROLE • Preparing and publishing the annual assessment schedule. • Creating and updating exam schedules and communicating these schedules to students and academic heads. • Undertaking quality checks at each stage of the above-mentioned process to ensure information is accurate and reflects the requirements of the senior academic team. • Ensuring the smooth running of all examinations and assessments in line with college policies. • Enrolling, maintaining, and removing the records of students onto their course modules, other online platforms. • Ensuring that student registration data is communicated to all stakeholders in a timely manner. • Creating and maintaining training guides for all areas of responsibility • Deliver training to members of the Student Experience and Academic Teams as and when required. • Work with your counterpart within the Student Experience (Operations) Team who leads on the other areas of responsibility within the team ensuring there is always an adequate level of support.• Deputise, for the Operations Manager, as and when required.• Providing resources and support for other teams within Student Experience, as and when required ABOUT YOU • Educated to GCSE English & Maths or equivalent or substantial professional experience.• Excellent communication skills and the ability to communicate with a variety of stakeholders, written and verbal, internal and external.• Ability to build strong working relationships with internal and external colleagues.• Ability to consider potential issues and put measures in place to deal with implications.• Excellent IT and data management skills including competency in Excel, Outlook, PowerPoint, Word, and Google Docs and a willingness to learn and adopt new technologies• Ability to extract reports and analyse data for reporting, to aid decision making or to support a case for change.• A commitment to working with the head of function to improve the team's performance and the ability to provide constructive feedback to colleagues about their work.• Ability to work collaboratively within a team and across functional areas, adopting a flexible working style.• Experience in making judgements on administrative support requirements with the ability to choose an approach that coordinates the workload within the office.• Ability to complete complex processes independently and to supervise the Registry and Operations Team to follow instructions to achieve key deadlines. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Mar 28, 2024
Full time
The primary responsibilities of this role include preparing for student registrations, coordinating exam process, coordinating with teachers and students, and ensuring smooth functioning of the examination processes. Using various platforms to facilitate student onboarding, course enrolments, and exam preparations. Audit and accuracy check data and documents in the College to ensure compliance with UKVI regulations. Conducting IT drop-in sessions and addressing login queries. Creating exam schedules, making necessary changes, and communicating these schedules to students and academic heads for approval. The role involves organising face-to-face exam managing student skills workshops, and overseeing the registration process for different cohorts throughout the academic year. ABOUT THE ROLE • Preparing and publishing the annual assessment schedule. • Creating and updating exam schedules and communicating these schedules to students and academic heads. • Undertaking quality checks at each stage of the above-mentioned process to ensure information is accurate and reflects the requirements of the senior academic team. • Ensuring the smooth running of all examinations and assessments in line with college policies. • Enrolling, maintaining, and removing the records of students onto their course modules, other online platforms. • Ensuring that student registration data is communicated to all stakeholders in a timely manner. • Creating and maintaining training guides for all areas of responsibility • Deliver training to members of the Student Experience and Academic Teams as and when required. • Work with your counterpart within the Student Experience (Operations) Team who leads on the other areas of responsibility within the team ensuring there is always an adequate level of support.• Deputise, for the Operations Manager, as and when required.• Providing resources and support for other teams within Student Experience, as and when required ABOUT YOU • Educated to GCSE English & Maths or equivalent or substantial professional experience.• Excellent communication skills and the ability to communicate with a variety of stakeholders, written and verbal, internal and external.• Ability to build strong working relationships with internal and external colleagues.• Ability to consider potential issues and put measures in place to deal with implications.• Excellent IT and data management skills including competency in Excel, Outlook, PowerPoint, Word, and Google Docs and a willingness to learn and adopt new technologies• Ability to extract reports and analyse data for reporting, to aid decision making or to support a case for change.• A commitment to working with the head of function to improve the team's performance and the ability to provide constructive feedback to colleagues about their work.• Ability to work collaboratively within a team and across functional areas, adopting a flexible working style.• Experience in making judgements on administrative support requirements with the ability to choose an approach that coordinates the workload within the office.• Ability to complete complex processes independently and to supervise the Registry and Operations Team to follow instructions to achieve key deadlines. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
UK Power Networks (Operations) Ltd
Borehamwood, Hertfordshire
78755 - Customer Service Coordinator This Customer Service Coordinator will report to the Highways Assets Team Manager and will work within Network Operations based in our Borehamwood - Hybrid working office. You will be a permanent employee. You will attract a salary of 29,647 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 11th April 2024. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To provide a focal contact for Highway Assets customers who operate across the UK Power Networks footprint. The portfolio of work will include metered and unmetered connections, therefore providing one contact and single ownership of specific customers, such as such as Local Authorities, street lighting and street furniture agents, for all of their highway connection needs. You will provide quotations, receiving orders, raising MPAN numbers and co-ordinating the execution of the work programming. Principal Accountabilities: Undertake any range of projects designed to support the business efficiency of the Highway Assets Department. This may include financial, business process, regulatory or compliance activities Receive and process the customer's initial enquiry Raise, issue and manage customer's quotations Raise work packs that are fit for purpose and include utility drawings Raise and provide our customer with MPAN numbers Schedule and monitor all works into weekly programmes Manage regulatory compliance of existing Guaranteed Standards of Performance including operating or controlling the GRT reporting tool Liaise with both operatives and contractors on any site issues Report and have constant customer communication Finalise payment to contractors Invoice customers for work that is carried out Manage project cost control activities using SAP ECC and SAP CRM, liaising with Finance and other departments and customers. Prepare Customer Reports Business close work Qualifications: Knowledge of SAP, or similar financial system and ability to produce and analyse reports Both verbally and in writing and the ability to engage and present complex information to our senior managers Manage and reprioritise workload Deep understanding of regulatory requirements Good PC skills including comprehensive knowledge in use of Microsoft Office and Excel Experience being able to provide excellent customer service in dealing with both internal and external customers Experience working as a member of a team and Experience seeing through a problem Nature and Scope: The Highway Assets team deal with the management of both metered and unmetered connections end to end process. It manages all DNO street furniture connections on the highway. The Highway Assets team following EGS and Licence Conditions and the team forms part of the Highway Services and Disconnections department. The team covers all of the daily responsibilities involved in running an efficient Highways Assets business including the active procurement of all customers' needs and accurate processing through our SAP computer system. The Highway Assets team is managed by the Highway Assets Manager who reports directly to the Head of Highway Services & Disconnections, Connection Services and GE & Smart Metering. The Highway Services Coordinator will report directly to the Highway Assets Manager Important Competencies: Define and align with the companies vision A practical, hands-on, value adding individual That establish relationships A team player and develop, enthusiastic about sharing knowledge and enjoys working with others Desired Competencies: Financial awareness including: Meet monthly budgets Strategic Saving Invoicing Debt Management Use Microsoft Excel to a good standard Please Note: Candidates, who are still within a probationary period, must obtain the written approval of their manager, which must be submitted with their application. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mar 28, 2024
Full time
78755 - Customer Service Coordinator This Customer Service Coordinator will report to the Highways Assets Team Manager and will work within Network Operations based in our Borehamwood - Hybrid working office. You will be a permanent employee. You will attract a salary of 29,647 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 11th April 2024. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To provide a focal contact for Highway Assets customers who operate across the UK Power Networks footprint. The portfolio of work will include metered and unmetered connections, therefore providing one contact and single ownership of specific customers, such as such as Local Authorities, street lighting and street furniture agents, for all of their highway connection needs. You will provide quotations, receiving orders, raising MPAN numbers and co-ordinating the execution of the work programming. Principal Accountabilities: Undertake any range of projects designed to support the business efficiency of the Highway Assets Department. This may include financial, business process, regulatory or compliance activities Receive and process the customer's initial enquiry Raise, issue and manage customer's quotations Raise work packs that are fit for purpose and include utility drawings Raise and provide our customer with MPAN numbers Schedule and monitor all works into weekly programmes Manage regulatory compliance of existing Guaranteed Standards of Performance including operating or controlling the GRT reporting tool Liaise with both operatives and contractors on any site issues Report and have constant customer communication Finalise payment to contractors Invoice customers for work that is carried out Manage project cost control activities using SAP ECC and SAP CRM, liaising with Finance and other departments and customers. Prepare Customer Reports Business close work Qualifications: Knowledge of SAP, or similar financial system and ability to produce and analyse reports Both verbally and in writing and the ability to engage and present complex information to our senior managers Manage and reprioritise workload Deep understanding of regulatory requirements Good PC skills including comprehensive knowledge in use of Microsoft Office and Excel Experience being able to provide excellent customer service in dealing with both internal and external customers Experience working as a member of a team and Experience seeing through a problem Nature and Scope: The Highway Assets team deal with the management of both metered and unmetered connections end to end process. It manages all DNO street furniture connections on the highway. The Highway Assets team following EGS and Licence Conditions and the team forms part of the Highway Services and Disconnections department. The team covers all of the daily responsibilities involved in running an efficient Highways Assets business including the active procurement of all customers' needs and accurate processing through our SAP computer system. The Highway Assets team is managed by the Highway Assets Manager who reports directly to the Head of Highway Services & Disconnections, Connection Services and GE & Smart Metering. The Highway Services Coordinator will report directly to the Highway Assets Manager Important Competencies: Define and align with the companies vision A practical, hands-on, value adding individual That establish relationships A team player and develop, enthusiastic about sharing knowledge and enjoys working with others Desired Competencies: Financial awareness including: Meet monthly budgets Strategic Saving Invoicing Debt Management Use Microsoft Excel to a good standard Please Note: Candidates, who are still within a probationary period, must obtain the written approval of their manager, which must be submitted with their application. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
UKAEA is leading the drive to put fusion energy on the grid, to give the world a new form of long-term, sustainable low-carbon electricity. At their sites at Culham, Oxfordshire and Rotherham, South Yorkshire, they have a rapidly growing workforce to fulfil their expanding programme of research, focused on delivering the UK's first fusion prototype power plant by 2040. The Technical Coordinator is a self-organised Individual who is able to provide technical administration to support the Assistant Procurement Manager and the Head of ASW Contract Management with technical co-ordination duties involved within the project. by carrying out a range of activities that ensure data entered into the U4BW system and the supplier system data is correct for all contingent labour. Job Description To ensure that project or task-relevant procedures are followed and proactively work with these procedures To manage the project document storage in the correct databases and allow work to be easily stored and retrieved. To Manipulate technical data, such as project KPI's using Microsoft Excel Provide Technical Secretary duties including organising technical meetings, taking Minutes Qualifications Required Experience of using an accounting ERP system (Oracle, SAP, U4BW, Sage) Experience Required IT literate, fluent in Microsoft Office, including Excel Excellent interpersonal skills able to provide guidance to Senior Stakeholders Excellent planning and organisational skills Ability to multi task, working to tight deadlines Desirable Awareness of purchasing systems Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Mar 28, 2024
Contractor
UKAEA is leading the drive to put fusion energy on the grid, to give the world a new form of long-term, sustainable low-carbon electricity. At their sites at Culham, Oxfordshire and Rotherham, South Yorkshire, they have a rapidly growing workforce to fulfil their expanding programme of research, focused on delivering the UK's first fusion prototype power plant by 2040. The Technical Coordinator is a self-organised Individual who is able to provide technical administration to support the Assistant Procurement Manager and the Head of ASW Contract Management with technical co-ordination duties involved within the project. by carrying out a range of activities that ensure data entered into the U4BW system and the supplier system data is correct for all contingent labour. Job Description To ensure that project or task-relevant procedures are followed and proactively work with these procedures To manage the project document storage in the correct databases and allow work to be easily stored and retrieved. To Manipulate technical data, such as project KPI's using Microsoft Excel Provide Technical Secretary duties including organising technical meetings, taking Minutes Qualifications Required Experience of using an accounting ERP system (Oracle, SAP, U4BW, Sage) Experience Required IT literate, fluent in Microsoft Office, including Excel Excellent interpersonal skills able to provide guidance to Senior Stakeholders Excellent planning and organisational skills Ability to multi task, working to tight deadlines Desirable Awareness of purchasing systems Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Key responsibilities; Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
Mar 27, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Key responsibilities; Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
World Class Defence Organisation based in Henlow, Bedfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role will be a hybrid role with 4 days a week onsite. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Contract Duration: 12 Months (initially and then ongoing thereafter) Hourly Rate: 24.55ph (Umbrella) MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for the day-to-day management of existing and future manufacturing schedules, delivering Logistics Management activities and to ensure customer programmes are met in a timely manner. The MRP Controller would typically report into a senior member of the Manufacturing Planning & Control team. Role responsibilities Responsible for the management and co-ordination of all planning related activities to deliver the Manufacturing Planning Schedule (MPS) to time, cost and quality. With the following main specific responsibilities: - Co-ordination and execution of all activities related to the planning and procurement of materials. Ensuring the timely and adequate supply of materials so manufacturing can output the Master Production Schedule (MPS). Release, manage and schedule all work in the MRP system, and ensure delivery forecasts are maintained and communicated to customers. Ensure efficient and affective material inventories in line with inventory targets whilst minimising excess waste and costs. Maintain accuracy of the MRP system by conducting regular stock checks. Work closely with the Supply Planner to communicate potential plan changes and resolve constraints in the supply chain. Identify risks related to supplied parts to the planning and control team lead for escalation within the sales and ops process. Work closely with Goods Receiving, stores and despatch (Logistic Services) to manage inventory levels, resolve queries, maintain MRP system accuracy and ensure the required paperwork is submitted for stores and despatch related transactions. Support effective non-conformance management controls. Maintain the manufacturing bill of materials and manufacturing strategy by ensuring master data is topical. Support the achievement of schedule adherence, inventory and delivery KPIs through the execution of the planning process. Skillset/experience required: Relevant experience in Manufacturing planning, Supply chain management or a related position. APICs supply chain certification desirable but not essential to the role. Experience in the use of SAP would be beneficial. Proficiency in Microsoft office and MRP systems. Good Planning and organising skills. Communication skills both verbally and in writing. Analytical and problem solving skills. Attention to detail
Mar 27, 2024
Contractor
World Class Defence Organisation based in Henlow, Bedfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role will be a hybrid role with 4 days a week onsite. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Contract Duration: 12 Months (initially and then ongoing thereafter) Hourly Rate: 24.55ph (Umbrella) MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for the day-to-day management of existing and future manufacturing schedules, delivering Logistics Management activities and to ensure customer programmes are met in a timely manner. The MRP Controller would typically report into a senior member of the Manufacturing Planning & Control team. Role responsibilities Responsible for the management and co-ordination of all planning related activities to deliver the Manufacturing Planning Schedule (MPS) to time, cost and quality. With the following main specific responsibilities: - Co-ordination and execution of all activities related to the planning and procurement of materials. Ensuring the timely and adequate supply of materials so manufacturing can output the Master Production Schedule (MPS). Release, manage and schedule all work in the MRP system, and ensure delivery forecasts are maintained and communicated to customers. Ensure efficient and affective material inventories in line with inventory targets whilst minimising excess waste and costs. Maintain accuracy of the MRP system by conducting regular stock checks. Work closely with the Supply Planner to communicate potential plan changes and resolve constraints in the supply chain. Identify risks related to supplied parts to the planning and control team lead for escalation within the sales and ops process. Work closely with Goods Receiving, stores and despatch (Logistic Services) to manage inventory levels, resolve queries, maintain MRP system accuracy and ensure the required paperwork is submitted for stores and despatch related transactions. Support effective non-conformance management controls. Maintain the manufacturing bill of materials and manufacturing strategy by ensuring master data is topical. Support the achievement of schedule adherence, inventory and delivery KPIs through the execution of the planning process. Skillset/experience required: Relevant experience in Manufacturing planning, Supply chain management or a related position. APICs supply chain certification desirable but not essential to the role. Experience in the use of SAP would be beneficial. Proficiency in Microsoft office and MRP systems. Good Planning and organising skills. Communication skills both verbally and in writing. Analytical and problem solving skills. Attention to detail
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new company A unique job opportunity has arisen for a Programme and Project Support Officer to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives and supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the Innovation and Adoption team, the Programme and Project Support Officer will be responsible for providing project support, reporting, governance, and documentation for a programme that is focused on the development of a responsible environment for the use of AI with the Healthcare and Social Care sectors in Wales. Reporting to the Programme Lead, you will provide effective programme, project and administrative support including documentation and governance, to support programme deliverables. You will join a small yet rapidly expanding team, working within an organisation that offers a great working environment and excellent scope for career progression. This is an opportunity to support a transformational change in health and social care innovation, working on a high profile and innovative programme that will genuinely make a difference to people's lives. This will be a 12-month fixed-term-contract position initially, with the possibility to get extended or become permanent after this initial period. What you'll need to succeed Proven Project and Programme Support experience Proven experience working as a Project Support Officer, PMO Analyst, Project Coordinator or similar Knowledge of project management processes and procedures Experience producing reports, presentations, user guides and Standard Operating Procedures Excellent stakeholder management, relationship management and communication skills, If you have experience of supporting on the delivery of national or international programmes, this would be an advantage, although this is not essential What you'll get in return This role offers excellent scope for career progression plus a benefits package that includes: Flexitime scheme 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be ahybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 27, 2024
Full time
Your new company A unique job opportunity has arisen for a Programme and Project Support Officer to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives and supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the Innovation and Adoption team, the Programme and Project Support Officer will be responsible for providing project support, reporting, governance, and documentation for a programme that is focused on the development of a responsible environment for the use of AI with the Healthcare and Social Care sectors in Wales. Reporting to the Programme Lead, you will provide effective programme, project and administrative support including documentation and governance, to support programme deliverables. You will join a small yet rapidly expanding team, working within an organisation that offers a great working environment and excellent scope for career progression. This is an opportunity to support a transformational change in health and social care innovation, working on a high profile and innovative programme that will genuinely make a difference to people's lives. This will be a 12-month fixed-term-contract position initially, with the possibility to get extended or become permanent after this initial period. What you'll need to succeed Proven Project and Programme Support experience Proven experience working as a Project Support Officer, PMO Analyst, Project Coordinator or similar Knowledge of project management processes and procedures Experience producing reports, presentations, user guides and Standard Operating Procedures Excellent stakeholder management, relationship management and communication skills, If you have experience of supporting on the delivery of national or international programmes, this would be an advantage, although this is not essential What you'll get in return This role offers excellent scope for career progression plus a benefits package that includes: Flexitime scheme 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be ahybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Project Manager We have an exciting opportunity for a Neighbourhood Network Scheme Project Manager to join an organisation making a real difference in people s lives. Position: Neighbourhood Network Scheme Project Manager Location: Birmingham Hours: Full-time, 37 hours per week Salary: £30,495.40 per annum + benefits Benefits: Pension and healthcare scheme benefits. Closing Date: Friday 12th April 2024 - please note the organisation will be interviewing candidates as they apply, so early applications are recommended. About the Role Are you a dynamic, highly motivated, and proactive individual looking for your next challenge? We are looking for a Project Manager who is passionate about making a real difference to communities to lead the Edgbaston Neighbourhood Team. The successful candidate will enjoy engaging with people at all levels, from Commissioners and Social Workers to small grassroots community groups. Confident in your communication and presentation skills, whether written or verbal you will enjoy building partnerships and relationships in Edgbaston and the citywide NNS Programme to support and grow the community offer to people aged 50 and over as well as younger adults with additional needs. Key responsibilities of the Neighbourhood Network Scheme Project Manager will include: To lead the project and achieve the key contract deliverables (including mapping assets, facilitating a Steering Group, working with community groups to secure funding for their work, analysing needs and gaps, offering capacity-building support etc.) To be responsible for the day-to-day management of the NNS workers To manage expenditure within allocated budgets To coordinate the sub-contracting relationship with the supporting provider in Edgbaston to achieve NNS outcomes. Produce quarterly monitoring reports for commissioning officers Create and implement an effective marketing plan to promote the project. To manage the process of maintaining accurate and up-to-date records for all activities and ensuring internal and external reporting requirements are met. To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations. To represent Age UK Birmingham at strategic partnership meetings. To attend and participate actively in all Operations and Management Team Meetings as and when required. To ensure risk assessments are carried out for all activities and health and safety procedures are followed. To ensure the safeguarding process and reporting mechanisms are followed About You To succeed in the role of Neighbourhood Network Scheme Project Manager, your key skills will include: Experience of people management Experience in project management Experience working in partnership with Adult and Social care teams Experience of working within deprived communities, voluntary sector or charities Experience with community engagement methods An understanding of issues affecting older people and the Adult and Social Care Agenda Understanding and commitment to the principles of good practice in relation to equality and diversity. Experience in using social media and online platforms to promote activities Well organised with the ability to plan and prioritise and multi-task Highly motivated and proactive Strong people management skills, including performance management and professional development IT skills e.g. Microsoft Office, databases etc. Ability to work to targets and outputs to achieve funding contract requirements. Ability to communicate effectively, both in writing and verbally, with people at all levels Degree qualification or equivalent Evidence of training appropriate to the post About the Organisation The employer is an independent local charity, working to support the older people of the City of Birmingham and the Metropolitan Borough of Sandwell. They have been working in the local community to help older people for 30 years in various forms. The organisation is committed to promoting equality of opportunity and diversity within our organisation and in relation to the recruitment and selection of staff. You may have experience in areas such as Project Manager, Project Coordinator, Senior Project Manager, Business Strategy & Programme Manager, Business Strategy & Programme Project Manager, Strategy Manager, Project Lead, Project Officer, Implementation Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 27, 2024
Full time
Project Manager We have an exciting opportunity for a Neighbourhood Network Scheme Project Manager to join an organisation making a real difference in people s lives. Position: Neighbourhood Network Scheme Project Manager Location: Birmingham Hours: Full-time, 37 hours per week Salary: £30,495.40 per annum + benefits Benefits: Pension and healthcare scheme benefits. Closing Date: Friday 12th April 2024 - please note the organisation will be interviewing candidates as they apply, so early applications are recommended. About the Role Are you a dynamic, highly motivated, and proactive individual looking for your next challenge? We are looking for a Project Manager who is passionate about making a real difference to communities to lead the Edgbaston Neighbourhood Team. The successful candidate will enjoy engaging with people at all levels, from Commissioners and Social Workers to small grassroots community groups. Confident in your communication and presentation skills, whether written or verbal you will enjoy building partnerships and relationships in Edgbaston and the citywide NNS Programme to support and grow the community offer to people aged 50 and over as well as younger adults with additional needs. Key responsibilities of the Neighbourhood Network Scheme Project Manager will include: To lead the project and achieve the key contract deliverables (including mapping assets, facilitating a Steering Group, working with community groups to secure funding for their work, analysing needs and gaps, offering capacity-building support etc.) To be responsible for the day-to-day management of the NNS workers To manage expenditure within allocated budgets To coordinate the sub-contracting relationship with the supporting provider in Edgbaston to achieve NNS outcomes. Produce quarterly monitoring reports for commissioning officers Create and implement an effective marketing plan to promote the project. To manage the process of maintaining accurate and up-to-date records for all activities and ensuring internal and external reporting requirements are met. To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations. To represent Age UK Birmingham at strategic partnership meetings. To attend and participate actively in all Operations and Management Team Meetings as and when required. To ensure risk assessments are carried out for all activities and health and safety procedures are followed. To ensure the safeguarding process and reporting mechanisms are followed About You To succeed in the role of Neighbourhood Network Scheme Project Manager, your key skills will include: Experience of people management Experience in project management Experience working in partnership with Adult and Social care teams Experience of working within deprived communities, voluntary sector or charities Experience with community engagement methods An understanding of issues affecting older people and the Adult and Social Care Agenda Understanding and commitment to the principles of good practice in relation to equality and diversity. Experience in using social media and online platforms to promote activities Well organised with the ability to plan and prioritise and multi-task Highly motivated and proactive Strong people management skills, including performance management and professional development IT skills e.g. Microsoft Office, databases etc. Ability to work to targets and outputs to achieve funding contract requirements. Ability to communicate effectively, both in writing and verbally, with people at all levels Degree qualification or equivalent Evidence of training appropriate to the post About the Organisation The employer is an independent local charity, working to support the older people of the City of Birmingham and the Metropolitan Borough of Sandwell. They have been working in the local community to help older people for 30 years in various forms. The organisation is committed to promoting equality of opportunity and diversity within our organisation and in relation to the recruitment and selection of staff. You may have experience in areas such as Project Manager, Project Coordinator, Senior Project Manager, Business Strategy & Programme Manager, Business Strategy & Programme Project Manager, Strategy Manager, Project Lead, Project Officer, Implementation Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
An Office Administrator, who has working knowledge of Xero and excellent customer service skills, is needed to join an independent company based in Stockport offering a complete range of hot beverage products and equipment. You can expect a dynamic position dividing your time between two key areas, handling financial tasks and taking customer orders. This is an office-based position based in Edgeley (South Manchester). Established in 2008, this boutique company offers an exclusive range of premium leaf teas, espresso coffees, and indulgent hot chocolates, alongside top-notch equipment and service. Renowned for quality and service, they're not just about great beverages they are also dedicated to giving back monthly to local charities. They are now seeking an Office Administrator / Finance Assistant / Sales Support Administrator who will dive into the heart of their operations, balancing financial tasks and customer interaction. The successful Office Administrator will wear multiple hats, dividing your time evenly between credit control, purchasing, and accounting support, as well as customer order management and courier logistics. You'll handle various tasks such as managing stock purchasing and levels, maintaining credit control standards, and collaborating with the Operations Manager to streamline business operations. On the customer-facing side, you'll process orders, handle invoicing, and coordinate deliveries, while also identifying opportunities for upselling and supporting the infield sales team. In short, its an exciting position where you'll make a tangible impact on both financial processes and customer experience. To qualify You will be an Office Administrator / Finance Assistant / Sales Support Administrator / Accounts & Sales Support Administrator / Sales and Account Coordinator or similar with a CV that demonstrates: Experience in a similar financial admin / sales support / customer service role. Working knowledge of Xero. Good working knowledge of stock management systems. Excellent organisation skills. Attention to detail. Flexibility in the role. Good telephone manner. Team player. You are proficient in Microsoft programmes (Word / Excel) The successful Office Admin / Finance Assistant / Sales Support Administrator can look forward to Friday afternoons off, career progression, company pension, employee discount, performance bonus, custom learning opportunities, and a warm, inclusive atmosphere where you will make a real difference. Having a driving licence and access to a vehicle is preferred.
Mar 27, 2024
Full time
An Office Administrator, who has working knowledge of Xero and excellent customer service skills, is needed to join an independent company based in Stockport offering a complete range of hot beverage products and equipment. You can expect a dynamic position dividing your time between two key areas, handling financial tasks and taking customer orders. This is an office-based position based in Edgeley (South Manchester). Established in 2008, this boutique company offers an exclusive range of premium leaf teas, espresso coffees, and indulgent hot chocolates, alongside top-notch equipment and service. Renowned for quality and service, they're not just about great beverages they are also dedicated to giving back monthly to local charities. They are now seeking an Office Administrator / Finance Assistant / Sales Support Administrator who will dive into the heart of their operations, balancing financial tasks and customer interaction. The successful Office Administrator will wear multiple hats, dividing your time evenly between credit control, purchasing, and accounting support, as well as customer order management and courier logistics. You'll handle various tasks such as managing stock purchasing and levels, maintaining credit control standards, and collaborating with the Operations Manager to streamline business operations. On the customer-facing side, you'll process orders, handle invoicing, and coordinate deliveries, while also identifying opportunities for upselling and supporting the infield sales team. In short, its an exciting position where you'll make a tangible impact on both financial processes and customer experience. To qualify You will be an Office Administrator / Finance Assistant / Sales Support Administrator / Accounts & Sales Support Administrator / Sales and Account Coordinator or similar with a CV that demonstrates: Experience in a similar financial admin / sales support / customer service role. Working knowledge of Xero. Good working knowledge of stock management systems. Excellent organisation skills. Attention to detail. Flexibility in the role. Good telephone manner. Team player. You are proficient in Microsoft programmes (Word / Excel) The successful Office Admin / Finance Assistant / Sales Support Administrator can look forward to Friday afternoons off, career progression, company pension, employee discount, performance bonus, custom learning opportunities, and a warm, inclusive atmosphere where you will make a real difference. Having a driving licence and access to a vehicle is preferred.
Weston College is the regional provider for the Prison Education Framework (PEF) across the South West of England and is now seeking to recruit an outstanding and highly motivated MISCO (Management Information Systems Coordinator) at HMP Portland. This role is full-time, working 37 hours per week. Day to day duties Accurately input and analyse learner data on spreadsheets or databases including the setting up of simple spreadsheets or databases and the provision of accurate data reports. Check and ensure that all paperwork and learner records are accurate and audit compliant for processing. Dealing with telephone calls and visitors, as well as answering general enquiries into the department, liaising with the wider prison and partners and representing Weston College in a positive and professional manner, providing information as requested. Deal with both external and internal mail, logging and distributing accordingly. Required skills and qualifications Administration qualification or experience. Recent experiences demonstrating competence in IT usage particularly Microsoft Office. Excellent attention to detail, organisation and time management skills. Confident communication skills and able to express information and ideas in a manner that is appropriate, concise and accurate. For full details about the role and its responsibilities, please view the job description and person specification attached above. About HMP Portland HMP Portland is an adult male prison and young offender institution (YOI) on the Isle of Portland, Dorset, for men aged 18 and over. Residents can train and earn qualifications in professions such as bricklaying, painting and decorating and carpentry and joinery. Other courses offered include functional skills, PSD and music. Portland residents have the opportunity to leave the prison for short periods of time, this is known as ROTL (release on temporary licence) which can be used to gain work experience in the local community and prepare them for release. Benefits Generous holiday entitlement Dedicated staff welfare officer and wellbeing champions Generous pension scheme Local and national staff discounts Free parking Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause Focus on staff wellbeing hub Eye care including free eye test and a contribution towards glasses Employee assistance programme - available 24/7, 365 days a year Training and development opportunities with a focus on progression Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to obtain the appropriate prison clearance before starting the role. Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received. Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates. We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.
Mar 27, 2024
Full time
Weston College is the regional provider for the Prison Education Framework (PEF) across the South West of England and is now seeking to recruit an outstanding and highly motivated MISCO (Management Information Systems Coordinator) at HMP Portland. This role is full-time, working 37 hours per week. Day to day duties Accurately input and analyse learner data on spreadsheets or databases including the setting up of simple spreadsheets or databases and the provision of accurate data reports. Check and ensure that all paperwork and learner records are accurate and audit compliant for processing. Dealing with telephone calls and visitors, as well as answering general enquiries into the department, liaising with the wider prison and partners and representing Weston College in a positive and professional manner, providing information as requested. Deal with both external and internal mail, logging and distributing accordingly. Required skills and qualifications Administration qualification or experience. Recent experiences demonstrating competence in IT usage particularly Microsoft Office. Excellent attention to detail, organisation and time management skills. Confident communication skills and able to express information and ideas in a manner that is appropriate, concise and accurate. For full details about the role and its responsibilities, please view the job description and person specification attached above. About HMP Portland HMP Portland is an adult male prison and young offender institution (YOI) on the Isle of Portland, Dorset, for men aged 18 and over. Residents can train and earn qualifications in professions such as bricklaying, painting and decorating and carpentry and joinery. Other courses offered include functional skills, PSD and music. Portland residents have the opportunity to leave the prison for short periods of time, this is known as ROTL (release on temporary licence) which can be used to gain work experience in the local community and prepare them for release. Benefits Generous holiday entitlement Dedicated staff welfare officer and wellbeing champions Generous pension scheme Local and national staff discounts Free parking Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause Focus on staff wellbeing hub Eye care including free eye test and a contribution towards glasses Employee assistance programme - available 24/7, 365 days a year Training and development opportunities with a focus on progression Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to obtain the appropriate prison clearance before starting the role. Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received. Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates. We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.
Summary £33,000 up to £41,800 per annum - This isn't making a change today. This is making an impact tomorrow. Our Branding & Packaging Department buzzes with activity all day long as one of our biggest and fastest-growing teams. You'll join an atmosphere where people thrive on the fast pace of the retail sector. You will be responsible for project managing the packaging process life cycle between buyers, suppliers, artwork production agencies, photographers, and legal consultants. With your high standards, exceptional organisational skills, and impeccable attention to detail you will play a key role in supporting the performance of your department. The ideal candidate will have a keen eye for detail, creative flair, and excellent multi-tasking & administration skills! We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Understanding and working to critical paths Managing multiple products simultaneously Coordinating between Buyers, Directors, suppliers, and Design Agencies to ensure all requirements are met Proofreading packaging artwork and the work of others within the team Briefing artwork production agencies Ad hoc administrative task Be part of one of our specialist teams (Awards, Photography, Training etc.) What you'll need Proven Project Management skills Strong communication skills with a persuasive approach Ability to work both in a team and independently Highly organised and skilled at managing their own time and workload Able to work to tight deadlines and prioritise tasks Ability to take initiative and be proactive Confident with a firm yet professional manner Possess the skills to perform administrative tasks effortlessly Solutions driven PC literate with a good working knowledge of Microsoft Word, PowerPoint and Excel German language would be advantageous but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £33,000 with the potential to earn up to £41,800 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Mar 27, 2024
Full time
Summary £33,000 up to £41,800 per annum - This isn't making a change today. This is making an impact tomorrow. Our Branding & Packaging Department buzzes with activity all day long as one of our biggest and fastest-growing teams. You'll join an atmosphere where people thrive on the fast pace of the retail sector. You will be responsible for project managing the packaging process life cycle between buyers, suppliers, artwork production agencies, photographers, and legal consultants. With your high standards, exceptional organisational skills, and impeccable attention to detail you will play a key role in supporting the performance of your department. The ideal candidate will have a keen eye for detail, creative flair, and excellent multi-tasking & administration skills! We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Understanding and working to critical paths Managing multiple products simultaneously Coordinating between Buyers, Directors, suppliers, and Design Agencies to ensure all requirements are met Proofreading packaging artwork and the work of others within the team Briefing artwork production agencies Ad hoc administrative task Be part of one of our specialist teams (Awards, Photography, Training etc.) What you'll need Proven Project Management skills Strong communication skills with a persuasive approach Ability to work both in a team and independently Highly organised and skilled at managing their own time and workload Able to work to tight deadlines and prioritise tasks Ability to take initiative and be proactive Confident with a firm yet professional manner Possess the skills to perform administrative tasks effortlessly Solutions driven PC literate with a good working knowledge of Microsoft Word, PowerPoint and Excel German language would be advantageous but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £33,000 with the potential to earn up to £41,800 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary £62,000 - £90,000 per annum - This isn't about having big plans. This is about making them happen. Our Buying team are looking for a Team Manager to join and lead the team of Managers overseeing the Buying Coordinators. The Buying Coordination team is a vital department supporting all our Food Buyers in their day to day roles. The Buying Coordination team has touch points across multiple departments at Head Office so excellent people skills are vital as is a positive can do attitude. The team culture is vital to our success so applicants will need to adopt and actively promote a highly collaborative approach both within the buying department but also to other departments and external stakeholders. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do You will be a leader of people managing a direct team of 3 reports but a total team of 20 colleagues. The successful candidate will need to enjoy a fast paced, constantly moving environment with numerous deadlines where pressure is common place but so too is satisfaction seeing the tangible difference you can make to the immediate team and the wider Buying department. Managing and developing a team of 3 direct reports Empowered and supported to make fast, high-impact decisions in a time pressured environment Reviewing ways of working, looking for opportunities for us to develop and improve Be the mouth piece of the buying department, you will frequently be the central point of contact for external departments/partners Agreeing objectives and delegations of tasks ensuring a positive working environment What you'll need Line management experience is essential for this role A background in food retail industry or experience within a commerical function Natural leadership and a talent for multitasking Experience dealing with strict deadlines and delivering in a prompt manner Team Player Mentality - a natural leader of people Assertive and confident in your communication skills An analytical and strategic mindset Confidence and ability to make important and impactful decisions quickly Strong Excel and PowerPoint skills an advantage Strong communicator with the ability to present to all levels People focused with an interest in developing teams Comfortable working in a high-pressure and high-stakes environment German language is desirable but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £62,000 up to £90,000 (depending on experience) with 35 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! Plus an additional 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Mar 27, 2024
Full time
Summary £62,000 - £90,000 per annum - This isn't about having big plans. This is about making them happen. Our Buying team are looking for a Team Manager to join and lead the team of Managers overseeing the Buying Coordinators. The Buying Coordination team is a vital department supporting all our Food Buyers in their day to day roles. The Buying Coordination team has touch points across multiple departments at Head Office so excellent people skills are vital as is a positive can do attitude. The team culture is vital to our success so applicants will need to adopt and actively promote a highly collaborative approach both within the buying department but also to other departments and external stakeholders. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do You will be a leader of people managing a direct team of 3 reports but a total team of 20 colleagues. The successful candidate will need to enjoy a fast paced, constantly moving environment with numerous deadlines where pressure is common place but so too is satisfaction seeing the tangible difference you can make to the immediate team and the wider Buying department. Managing and developing a team of 3 direct reports Empowered and supported to make fast, high-impact decisions in a time pressured environment Reviewing ways of working, looking for opportunities for us to develop and improve Be the mouth piece of the buying department, you will frequently be the central point of contact for external departments/partners Agreeing objectives and delegations of tasks ensuring a positive working environment What you'll need Line management experience is essential for this role A background in food retail industry or experience within a commerical function Natural leadership and a talent for multitasking Experience dealing with strict deadlines and delivering in a prompt manner Team Player Mentality - a natural leader of people Assertive and confident in your communication skills An analytical and strategic mindset Confidence and ability to make important and impactful decisions quickly Strong Excel and PowerPoint skills an advantage Strong communicator with the ability to present to all levels People focused with an interest in developing teams Comfortable working in a high-pressure and high-stakes environment German language is desirable but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £62,000 up to £90,000 (depending on experience) with 35 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! Plus an additional 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Mar 27, 2024
Full time
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Summary Are you brilliantly organised with loads of initiative and a talent for multi-tasking? If you're enthusiastic about green space, nature and heritage and love working in a collaborative environment, this is the ideal role for you. We're looking for a Senior Project Coordinator to support our team with the development and delivery of our Urban Places work in London and the South East; specifically as part of our exciting and ambitious programme in and around Osterley Park and House to help improve access to green space and heritage, helping people and nature to thrive. Salary: £19,200 per annum including Inner London weighting - based on 22.5 hours per week (FTE £32,000) 1st interview (virtual) - Thursday 18th April 2024. 2nd interview (in person, in London) - Thursday 25th April 2024. This is a fixed term contract until April 2026. What it's like to work here The London Programme is part of our national Urban Places ambition to play a bigger role in cities and work with others to address unequal access to nature, beauty and history. You'll be part of a vibrant professional community across the National Trust who deliver millions of pounds worth of projects each year. You'll support projects that deliver our national priorities, working with a range of brilliant people and partners. You'll work with operational teams and consultants in London and the South East and from other parts of the organisation. You'll have a base at our central London offices (Savoy Hill House, Embankment) however as Osterley Park will be a key focus of your work, you'll also spend time working at the office their and with the team at Osterley Park & House, whilst also having flexibility around your hours of work and opportunities for professional development. You'll be able to work in a hybrid way to strike the right balance for you and the National Trust. What you'll be doing You'll provide support to green space and heritage development projects in Osterley and within the London Programme - including finance, risk management, meetings, research, engagement with a range of stakeholders (internal and external), producing materials, collating evidence and data. You may also have responsibility for specific components of projects. You'll monitor and report project activity to help ensure we are on track to deliver outcomes for people, nature and climate. You'll communicate what's happening on the project internally and externally and maintain great relationships with people we're working with. You'll also help capture lessons learnt from our work and play a vital role in evaluating how we're doing, as well as helping with fundraising bids and monitoring and reporting on funding received. Please also read the role profile attached to this advert. Who we're looking for: Effective organisation and prioritisation skills, with a good understanding of coordinating projects or programmes Ability to maintain collaborative relationships Ability to present information clearly and in an interesting way Effective communication and influencing skills Good at research, analysis and reporting Passion and interest for urban green space development Diversifying our audiences and workforce is important to us and we value lived experience and character. If you're excited about this role but you don't meet every requirement in the job description, we encourage you to apply anyway if you have other experience and skills which are transferrable.
Mar 27, 2024
Full time
Summary Are you brilliantly organised with loads of initiative and a talent for multi-tasking? If you're enthusiastic about green space, nature and heritage and love working in a collaborative environment, this is the ideal role for you. We're looking for a Senior Project Coordinator to support our team with the development and delivery of our Urban Places work in London and the South East; specifically as part of our exciting and ambitious programme in and around Osterley Park and House to help improve access to green space and heritage, helping people and nature to thrive. Salary: £19,200 per annum including Inner London weighting - based on 22.5 hours per week (FTE £32,000) 1st interview (virtual) - Thursday 18th April 2024. 2nd interview (in person, in London) - Thursday 25th April 2024. This is a fixed term contract until April 2026. What it's like to work here The London Programme is part of our national Urban Places ambition to play a bigger role in cities and work with others to address unequal access to nature, beauty and history. You'll be part of a vibrant professional community across the National Trust who deliver millions of pounds worth of projects each year. You'll support projects that deliver our national priorities, working with a range of brilliant people and partners. You'll work with operational teams and consultants in London and the South East and from other parts of the organisation. You'll have a base at our central London offices (Savoy Hill House, Embankment) however as Osterley Park will be a key focus of your work, you'll also spend time working at the office their and with the team at Osterley Park & House, whilst also having flexibility around your hours of work and opportunities for professional development. You'll be able to work in a hybrid way to strike the right balance for you and the National Trust. What you'll be doing You'll provide support to green space and heritage development projects in Osterley and within the London Programme - including finance, risk management, meetings, research, engagement with a range of stakeholders (internal and external), producing materials, collating evidence and data. You may also have responsibility for specific components of projects. You'll monitor and report project activity to help ensure we are on track to deliver outcomes for people, nature and climate. You'll communicate what's happening on the project internally and externally and maintain great relationships with people we're working with. You'll also help capture lessons learnt from our work and play a vital role in evaluating how we're doing, as well as helping with fundraising bids and monitoring and reporting on funding received. Please also read the role profile attached to this advert. Who we're looking for: Effective organisation and prioritisation skills, with a good understanding of coordinating projects or programmes Ability to maintain collaborative relationships Ability to present information clearly and in an interesting way Effective communication and influencing skills Good at research, analysis and reporting Passion and interest for urban green space development Diversifying our audiences and workforce is important to us and we value lived experience and character. If you're excited about this role but you don't meet every requirement in the job description, we encourage you to apply anyway if you have other experience and skills which are transferrable.
Nuneaton Hybrid role - with 3 days on site £45,000 plus car allowance, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and the importance of communication in these relationships is critical. You'll have an important part to play supporting the Head of Internal Comms and Engagement to develop and implement communication and engagement activities ensuring all colleagues are informed, engaged, and aligned with the company's goals and values.Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As Internal Communications Manager you will supporting a wide range of stakeholders to develop clear, engaging and timely communication plans, assisting with writing/editing support to alignment with key business messages. As part of your key responsibilities you'll: • Ensure consistency and alignment supporting the creation of communications plans that deliver the messages in a way that will reach and resonate the right audiences at the right time, e.g restructure, a new business win (or internal growth), a significant policy / process change, senior position changes, an external accreditation awarded etc• Assist with evaluation and measurement of communication channels and activity to assess effectiveness of how messages have been received and outcomes of communications campaigns • Develop engaging content for core internal communications channels (including on-line and video)• Support the organisation and coordination of internal events, such as conferences and webinars• Measure and report on the effectiveness of internal communications activities / outcomes and adjust strategies as needed• Support the development and coordination of "Comms champions / influencers, across the sites to ensure better two way communication• Undertake specific project work around internal communications and engagement activity About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!• Experience in a Communications role at a similar level • Experience of developing leadership capability • Effective interpersonal skills - able to work with a wide range of stakeholders from senior management to operational colleagues • Ability to write and present clear and concise professional communications• Ability to create basic on-line content and video• Experience of working with partners for campaign / video production • Confident and articulate with excellent listening skills• Able to work on own initiative and without supervision • Excellent planning and organisation skills to be able to meet tight deadlines• Technically adept and able to use Microsoft Windows, Excel, Power Point, Word etc• Experience of using Google Workspace (desirable)Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Corporate Communications Manager, Employee Engagement Specialist, Organizational Communications Coordinator, Internal Engagement Manager, Staff Communications Officer, Workplace Relations Manager, Internal Affairs Coordinator, Corporate Engagement Strategist, Employee Relations Communicator, etc. REF-
Mar 27, 2024
Full time
Nuneaton Hybrid role - with 3 days on site £45,000 plus car allowance, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and the importance of communication in these relationships is critical. You'll have an important part to play supporting the Head of Internal Comms and Engagement to develop and implement communication and engagement activities ensuring all colleagues are informed, engaged, and aligned with the company's goals and values.Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As Internal Communications Manager you will supporting a wide range of stakeholders to develop clear, engaging and timely communication plans, assisting with writing/editing support to alignment with key business messages. As part of your key responsibilities you'll: • Ensure consistency and alignment supporting the creation of communications plans that deliver the messages in a way that will reach and resonate the right audiences at the right time, e.g restructure, a new business win (or internal growth), a significant policy / process change, senior position changes, an external accreditation awarded etc• Assist with evaluation and measurement of communication channels and activity to assess effectiveness of how messages have been received and outcomes of communications campaigns • Develop engaging content for core internal communications channels (including on-line and video)• Support the organisation and coordination of internal events, such as conferences and webinars• Measure and report on the effectiveness of internal communications activities / outcomes and adjust strategies as needed• Support the development and coordination of "Comms champions / influencers, across the sites to ensure better two way communication• Undertake specific project work around internal communications and engagement activity About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!• Experience in a Communications role at a similar level • Experience of developing leadership capability • Effective interpersonal skills - able to work with a wide range of stakeholders from senior management to operational colleagues • Ability to write and present clear and concise professional communications• Ability to create basic on-line content and video• Experience of working with partners for campaign / video production • Confident and articulate with excellent listening skills• Able to work on own initiative and without supervision • Excellent planning and organisation skills to be able to meet tight deadlines• Technically adept and able to use Microsoft Windows, Excel, Power Point, Word etc• Experience of using Google Workspace (desirable)Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Corporate Communications Manager, Employee Engagement Specialist, Organizational Communications Coordinator, Internal Engagement Manager, Staff Communications Officer, Workplace Relations Manager, Internal Affairs Coordinator, Corporate Engagement Strategist, Employee Relations Communicator, etc. REF-
National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth . The successful candidate will assist the HR team with a variety of HR related activities and projects. To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent and proactive administration and coordination to deliver key elements of the UK People Strategy. What you'll do: Monitor the HR Inbox responding to queries including re-directing and escalating to the rest of the HR team as appropriate in line with departmental SLAs. Assist in developing and signposting the People Portal for generic queries and forms Manage aspects of the new starter process, including issuing contracts and training bonds, conducting right to work checks, DBS checks and organisation of pre-employment medicals, setting up new starters on relevant HR systems and ensuring compliant personnel file created and maintained Generate HR correspondence for employee contract changes Lead and manage general HR administration processes such as maternity hampers, long service awards, benefits administration, reference requests and ad-hoc mail merges for key projects Manage aspects of the leaver process, including acknowledging resignations and retirements, and processing leavers on HR and other Systems. Coordinate destruction of electronic and paper personnel files in line with retention dates Provide information from the HR System to various stakeholders as requested Manage employee filing system ensuring all correspondence is loaded onto employee files and that all managers who have access to electronic employee files are trained on how to upload and maintain employee records in line with GDPR Work with the PA to HR Director to ensure relationships are maintained with key external suppliers in regards to raising purchase orders for supplies or services, passing invoices for processing and raising cheque requisitions Respond to Data Access Requests providing files and correspondence in a timely manner Work with the HR team in liaising with managers and employees in respect of Company policies on maternity, paternity, adoption and parental leave and ensuring all employment legislation is complied with and administration is completed in a timely manner Support annual and ad hoc HR activity including data preparation, correspondence and filing for pay reviews and Values Awards Support the wider HR team with administration for any restructure programmes or TUPE transfers Build and develop relationships with management from all locations within UK business What you'll need: Good standard of general education. Educated to degree level or equivalent desirable but not essential Previous experience in an HR environment within an organisation that recognises Trade Unions and Staff Forums is highly desirable Previous experience in a busy Administration role is essential Can demonstrate employment law knowledge and legislative requirements Excellent organisational and planning skills with the ability to manage multiple projects at one time Can demonstrate excellent interpersonal skills Must be proactive and able to work on your own initiative Must be computer literate with a good working knowledge of Microsoft Office packages Approachable and reliable with a proven track record in delivering results and continuous improvements in processes and procedures What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Mar 27, 2024
Full time
National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth . The successful candidate will assist the HR team with a variety of HR related activities and projects. To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent and proactive administration and coordination to deliver key elements of the UK People Strategy. What you'll do: Monitor the HR Inbox responding to queries including re-directing and escalating to the rest of the HR team as appropriate in line with departmental SLAs. Assist in developing and signposting the People Portal for generic queries and forms Manage aspects of the new starter process, including issuing contracts and training bonds, conducting right to work checks, DBS checks and organisation of pre-employment medicals, setting up new starters on relevant HR systems and ensuring compliant personnel file created and maintained Generate HR correspondence for employee contract changes Lead and manage general HR administration processes such as maternity hampers, long service awards, benefits administration, reference requests and ad-hoc mail merges for key projects Manage aspects of the leaver process, including acknowledging resignations and retirements, and processing leavers on HR and other Systems. Coordinate destruction of electronic and paper personnel files in line with retention dates Provide information from the HR System to various stakeholders as requested Manage employee filing system ensuring all correspondence is loaded onto employee files and that all managers who have access to electronic employee files are trained on how to upload and maintain employee records in line with GDPR Work with the PA to HR Director to ensure relationships are maintained with key external suppliers in regards to raising purchase orders for supplies or services, passing invoices for processing and raising cheque requisitions Respond to Data Access Requests providing files and correspondence in a timely manner Work with the HR team in liaising with managers and employees in respect of Company policies on maternity, paternity, adoption and parental leave and ensuring all employment legislation is complied with and administration is completed in a timely manner Support annual and ad hoc HR activity including data preparation, correspondence and filing for pay reviews and Values Awards Support the wider HR team with administration for any restructure programmes or TUPE transfers Build and develop relationships with management from all locations within UK business What you'll need: Good standard of general education. Educated to degree level or equivalent desirable but not essential Previous experience in an HR environment within an organisation that recognises Trade Unions and Staff Forums is highly desirable Previous experience in a busy Administration role is essential Can demonstrate employment law knowledge and legislative requirements Excellent organisational and planning skills with the ability to manage multiple projects at one time Can demonstrate excellent interpersonal skills Must be proactive and able to work on your own initiative Must be computer literate with a good working knowledge of Microsoft Office packages Approachable and reliable with a proven track record in delivering results and continuous improvements in processes and procedures What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Northumberland Church of England Academy Trust
Ashington, Northumberland
Job Title: Senior HR Advisor Location: Ashington, England Salary: Salary Band 8 37,336 - 41,418 pro rata (actual 30,269) Job Type: Contract / Full-time, 30 hours per week over 4 days Closing Date: Monday 18th March Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: The purpose of this role is to support the HR service for the Northumberland Church of England Trust. Key Responsibilities: Advise on all HR/ Personnel/Performance Management and payroll policies appropriate to the needs of the whole Trust e.g. Absence Management Policy Work alongside the HR Advisor allowing her to take time out to develop her role and the processes within the Trust Support the HR Team in their roles assisting and advising where necessary Support the Team with the implementation of the HRIS and developing processes associated with it Promote employee wellbeing through the Trust's health and safety, stress management, fitness for work, disability and equality policies Develop standard operating procedures in relation to HR and working through senior managers ensure their effective implementation across all schools within the Trust The Candidate: The person undertaking this role is expected to work within the policies, ethos and aims of the school and to carry out such other duties as may reasonably be assigned. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. You may be required to carry out additional duties commensurate with the level of the role. Experience: Recent experience of working in an organisation of at least similar size and complexity Positive experience of team work in a similar role Acting in a leadership/ management role The use of HRIS to promote high-quality HR provision Skills & Competencies: Well-developed ICT and management skills combined with the desire and ability to use them in the diverse environments of the Trust Ability to remain positive under challenging circumstances A flexible approach to supporting staff with the capacity to implement change in terms of both innovation and consolidation of Best Practice A commitment to multi-team working, coupled with a pro-active and independent approach to personal professional development High expectations of self, colleagues, community and pupils The personal integrity and robustness to lead on matters including discipline, capability, fitness for work An evidenced personal nature of compassion and understanding that will facilitate the identification and support of individual needs. A commitment to implement and promote Trust policy in all matters Knowledge & Qualifications: Knowledge and understanding about the needs of the range of staff employed within a Trust Level 7 (Post Graduate) qualification in HR Management from the Chartered Institute of Personnel and Development or equivalent work-based experience Physical, mental and emotional demands: Commitment to helping provide a high-quality service to all Other: Willingness to participate in training and development Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) NCEA Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. Please click the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles: Group Human Resource Officer, HR Generalist, HR Officer, Group HR Officer, Senior HR Officer, Human Resources Advisor, Human Resources Generalist, HR Advisor, HR Specialist, Employee Relations Specialist, Employee Relations Advisor, Employee Relations Manager, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
Mar 26, 2024
Contractor
Job Title: Senior HR Advisor Location: Ashington, England Salary: Salary Band 8 37,336 - 41,418 pro rata (actual 30,269) Job Type: Contract / Full-time, 30 hours per week over 4 days Closing Date: Monday 18th March Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: The purpose of this role is to support the HR service for the Northumberland Church of England Trust. Key Responsibilities: Advise on all HR/ Personnel/Performance Management and payroll policies appropriate to the needs of the whole Trust e.g. Absence Management Policy Work alongside the HR Advisor allowing her to take time out to develop her role and the processes within the Trust Support the HR Team in their roles assisting and advising where necessary Support the Team with the implementation of the HRIS and developing processes associated with it Promote employee wellbeing through the Trust's health and safety, stress management, fitness for work, disability and equality policies Develop standard operating procedures in relation to HR and working through senior managers ensure their effective implementation across all schools within the Trust The Candidate: The person undertaking this role is expected to work within the policies, ethos and aims of the school and to carry out such other duties as may reasonably be assigned. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. You may be required to carry out additional duties commensurate with the level of the role. Experience: Recent experience of working in an organisation of at least similar size and complexity Positive experience of team work in a similar role Acting in a leadership/ management role The use of HRIS to promote high-quality HR provision Skills & Competencies: Well-developed ICT and management skills combined with the desire and ability to use them in the diverse environments of the Trust Ability to remain positive under challenging circumstances A flexible approach to supporting staff with the capacity to implement change in terms of both innovation and consolidation of Best Practice A commitment to multi-team working, coupled with a pro-active and independent approach to personal professional development High expectations of self, colleagues, community and pupils The personal integrity and robustness to lead on matters including discipline, capability, fitness for work An evidenced personal nature of compassion and understanding that will facilitate the identification and support of individual needs. A commitment to implement and promote Trust policy in all matters Knowledge & Qualifications: Knowledge and understanding about the needs of the range of staff employed within a Trust Level 7 (Post Graduate) qualification in HR Management from the Chartered Institute of Personnel and Development or equivalent work-based experience Physical, mental and emotional demands: Commitment to helping provide a high-quality service to all Other: Willingness to participate in training and development Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) NCEA Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. Please click the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles: Group Human Resource Officer, HR Generalist, HR Officer, Group HR Officer, Senior HR Officer, Human Resources Advisor, Human Resources Generalist, HR Advisor, HR Specialist, Employee Relations Specialist, Employee Relations Advisor, Employee Relations Manager, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Job Description Job Overview Clifford Chance is running a major workplace transformation programme in the UK in support of its vision to be the global law firm of choice for the world's leading businesses of today and tomorrow. We are seeking an experienced and Senior Change Management practitioner to lead on all change-related aspects in the programme. Set to continue into 2028, this programme will have a large impact on our people and the ways in which everyone in the London office work (2,000+ employees). Significant areas of change include building and location, physical space, interior design, future ways of working and all supporting technologies, processes, and policies. The successful candidate will set the Change Strategy for the programme, linking into the wider strategy, and manage the delivery of the resultant Change Plan(s). Operating at a senior level, you will identify, prepare and equip people with the right knowledge, skills and abilities to adapt to an agile and activity-based work environment and adopt the associated behaviours to support new ways of working in line with the evolving culture of CC. This broadly includes the definition, design and delivery of all change, stakeholder and colleague engagement, communication, training, support and adoption aspects. Who you will work with You will join an established Programme Team, reporting to the Programme Manager and Head of Workplace Transformation and working closely with the Programme Support Office and Sub-Programme leads. You will work with the Programme Communications Lead to drive employee engagement and minimise change resistance. You will work with other project disciplines, domain experts and a range of stakeholder groups, including the Global Head of Change Management. You will plan how to work with existing (and potentially new) local Change Agent Networks to both land and sustain the change with impacted groups and individuals. What you will be responsible for Your primary responsibility will be the development of a Change Strategy and the subsequent delivery of the resultant Change Plan(s) that actively identify and manage the implications of this transformational change. What you will do You will ensure Change actions are embedded into the wider programme plan and not viewed as a separate stream of work and you will ensure that the Change strategy, plan and deliverables link to the wider agenda of change taking place in the firm and to the firm's strategy You will focus on the people side of change and lead on core change management deliverables such as behavioural change, communications and training, to ensure successful user adoption and benefits realisation. You will act as an expert point of contact and coordinator for senior leaders, managers and supervisors to help in their role of change sponsor. Specifically, you will: Carry out Change Impact Assessments, capturing impacts and actions to develop Change Plans that are aligned to and integrated with accompanying project or programme plans. Own, maintain and deliver the Change Management plans, focusing on behavioural change, communication and training. Work alongside Communication and Project colleagues and subject matter experts to develop communication products. Carry out communication channel analysis and recommend approaches appropriate to the impacted audience groups. Work collaboratively with Learning and Development colleagues to design training plans and develop training material. Assist in identifying change benefits and success factors at the earliest possible stage in the programme to ensure a clear baseline/benchmark. Identify business risks to change resistance or compliance and identify/manage mitigations. Apply quality control to user-facing content to ensure style, language and tone adheres to overall Global Programme Group standards. Establish the Change Agent Network (e.g., local network champions, voice of the client) to help drive behaviour change and employee engagement. Complete overall change readiness assessment. Lead initiatives to develop employees' understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices. Design, develop and implement benefit realisation plans in support of the programme. Organise and deliver workshops, demonstrations, focus groups or other sessions for impacted audience groups or where business input needs to be facilitated. Map and manage detailed stakeholder relationships, leading on engagement with a broad range of business stakeholders and project sponsors. Manage and maintain the stakeholder plans. Actively coach and support critical business change enablers. Actively consider and drive support and adoption Plans. Establish clear handover plans to a 'Business As Usual' state, which include knowledge transfer, reinforcement and the ongoing ownership and monitoring of successful change. Work with senior leaders to help them manage potential resistance and build engagement and excitement across the firm. Act as the main point of contact between HR and the Programme team. Ensure alignment of all people-based activities within the programme with the wider HR strategy and plan Develop the people policies that will embed the new ways of working in the new workspace. Working with HR teams to Identify policy enhancements that will be required to support the new office environment and creating business cases for trial/ implementation. Understanding and alignment of HR roadmaps and initiatives to feed into the project. Ensure lessons from previous projects within the HR space are considered as part of the Programme. Engagement and co-ordination of all relevant HR team resources to ensure the right level of input is provided by Subject Matter Experts. Provide a consistent HR engagement across all sub-programme Steering Committees Qualifications Your career experience so far Demonstrable change management experience in professional services and across a range of other related industries. You will have experience in leading change within a workplace transformation programme, including workspace reduction and movement to activity-based working is preferred. Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders. Ability to effectively manage multiple competing priorities with high attention to detail. Familiarity with project and programme management approaches, tools and methodologies. Possesses strong analytical skills, good listening skills with ability to effectively coach and mentor others; must be able to lead by influence. Exhibits effective team skills. Demonstrable experience of working as part of a broader programme or project team on large-scale business transformations. It is desirable that the successful candidate will hold a Prosci Change Management certification and be able to evidence how they take a proven, people-focused approach to developing an agile, change-ready organisation. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. Additional Information Equal opportunities statement At Clifford Chance . click apply for full job details
Mar 26, 2024
Full time
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Job Description Job Overview Clifford Chance is running a major workplace transformation programme in the UK in support of its vision to be the global law firm of choice for the world's leading businesses of today and tomorrow. We are seeking an experienced and Senior Change Management practitioner to lead on all change-related aspects in the programme. Set to continue into 2028, this programme will have a large impact on our people and the ways in which everyone in the London office work (2,000+ employees). Significant areas of change include building and location, physical space, interior design, future ways of working and all supporting technologies, processes, and policies. The successful candidate will set the Change Strategy for the programme, linking into the wider strategy, and manage the delivery of the resultant Change Plan(s). Operating at a senior level, you will identify, prepare and equip people with the right knowledge, skills and abilities to adapt to an agile and activity-based work environment and adopt the associated behaviours to support new ways of working in line with the evolving culture of CC. This broadly includes the definition, design and delivery of all change, stakeholder and colleague engagement, communication, training, support and adoption aspects. Who you will work with You will join an established Programme Team, reporting to the Programme Manager and Head of Workplace Transformation and working closely with the Programme Support Office and Sub-Programme leads. You will work with the Programme Communications Lead to drive employee engagement and minimise change resistance. You will work with other project disciplines, domain experts and a range of stakeholder groups, including the Global Head of Change Management. You will plan how to work with existing (and potentially new) local Change Agent Networks to both land and sustain the change with impacted groups and individuals. What you will be responsible for Your primary responsibility will be the development of a Change Strategy and the subsequent delivery of the resultant Change Plan(s) that actively identify and manage the implications of this transformational change. What you will do You will ensure Change actions are embedded into the wider programme plan and not viewed as a separate stream of work and you will ensure that the Change strategy, plan and deliverables link to the wider agenda of change taking place in the firm and to the firm's strategy You will focus on the people side of change and lead on core change management deliverables such as behavioural change, communications and training, to ensure successful user adoption and benefits realisation. You will act as an expert point of contact and coordinator for senior leaders, managers and supervisors to help in their role of change sponsor. Specifically, you will: Carry out Change Impact Assessments, capturing impacts and actions to develop Change Plans that are aligned to and integrated with accompanying project or programme plans. Own, maintain and deliver the Change Management plans, focusing on behavioural change, communication and training. Work alongside Communication and Project colleagues and subject matter experts to develop communication products. Carry out communication channel analysis and recommend approaches appropriate to the impacted audience groups. Work collaboratively with Learning and Development colleagues to design training plans and develop training material. Assist in identifying change benefits and success factors at the earliest possible stage in the programme to ensure a clear baseline/benchmark. Identify business risks to change resistance or compliance and identify/manage mitigations. Apply quality control to user-facing content to ensure style, language and tone adheres to overall Global Programme Group standards. Establish the Change Agent Network (e.g., local network champions, voice of the client) to help drive behaviour change and employee engagement. Complete overall change readiness assessment. Lead initiatives to develop employees' understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices. Design, develop and implement benefit realisation plans in support of the programme. Organise and deliver workshops, demonstrations, focus groups or other sessions for impacted audience groups or where business input needs to be facilitated. Map and manage detailed stakeholder relationships, leading on engagement with a broad range of business stakeholders and project sponsors. Manage and maintain the stakeholder plans. Actively coach and support critical business change enablers. Actively consider and drive support and adoption Plans. Establish clear handover plans to a 'Business As Usual' state, which include knowledge transfer, reinforcement and the ongoing ownership and monitoring of successful change. Work with senior leaders to help them manage potential resistance and build engagement and excitement across the firm. Act as the main point of contact between HR and the Programme team. Ensure alignment of all people-based activities within the programme with the wider HR strategy and plan Develop the people policies that will embed the new ways of working in the new workspace. Working with HR teams to Identify policy enhancements that will be required to support the new office environment and creating business cases for trial/ implementation. Understanding and alignment of HR roadmaps and initiatives to feed into the project. Ensure lessons from previous projects within the HR space are considered as part of the Programme. Engagement and co-ordination of all relevant HR team resources to ensure the right level of input is provided by Subject Matter Experts. Provide a consistent HR engagement across all sub-programme Steering Committees Qualifications Your career experience so far Demonstrable change management experience in professional services and across a range of other related industries. You will have experience in leading change within a workplace transformation programme, including workspace reduction and movement to activity-based working is preferred. Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders. Ability to effectively manage multiple competing priorities with high attention to detail. Familiarity with project and programme management approaches, tools and methodologies. Possesses strong analytical skills, good listening skills with ability to effectively coach and mentor others; must be able to lead by influence. Exhibits effective team skills. Demonstrable experience of working as part of a broader programme or project team on large-scale business transformations. It is desirable that the successful candidate will hold a Prosci Change Management certification and be able to evidence how they take a proven, people-focused approach to developing an agile, change-ready organisation. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. Additional Information Equal opportunities statement At Clifford Chance . click apply for full job details
Account Coordinator (on-site) - Stafford Salary 25k Gi Group are looking for an Account Coordinator to be the face of our brand on-site at our client's location(s). Reporting into your Account Manager, this role is about supporting your location in delivering performance results against KPI'S and delivering a first rate customer experience. This is a varied role where no one day is the same, so if you are looking to work in a fast paced, fun and customer-focused office then this role could be for you. Below are just some of our amazing benefits Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab IVF flex & support Menopause flex - paid HRT treatment Income protection insurance - Providing you with support and assistance when you need it most Life insurance Industry leading training Career Pathway programme Paid time off to volunteer / move house At GI Group, we believe in the power of diversity and inclusion to drive innovation and success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. Does this sound like something you would like to hear more about? if so then hit apply now Account Coordinator Responsibilities (but not limited to) Develop and maintain an effective working relationship client stakeholders.Recruitment activities such as advertising, screening, interviewing, assessment days, right to work checks, reference checks and inductions.Conduct check in / satisfaction / re-book calls to all Flexible Employees Implement activities to recognise and reward temporary workers loyalty & performance together with initiatives that contribute towards achieving a positive, productive and happy temporary workforce. To be the first point of call for your candidates and client in dealing with any questions and offering any support. Attends daily and weekly planning and staffing meetings, where applicable. Monitoring staff quality, attendance and attrition levels. Allocate suitable candidates to shifts and book in according to the headcount plan. Payroll completion of on site temporary staff. Maintain accurate filing system for both Working & Inactive candidate Attend and participate in Team Meetings as required Candidate: Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels. Excellent organisational skills. Flexibility to work outside of core hours when required for the needs of the business. Excellent time management skills Team Working. Ability to work on own Initiative. Customer Service skills. Ability to work under pressure. Client Focused. Good Communication Skills. Good Understanding of Employment Law. Hold a full UK Driving Licence. Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2024
Full time
Account Coordinator (on-site) - Stafford Salary 25k Gi Group are looking for an Account Coordinator to be the face of our brand on-site at our client's location(s). Reporting into your Account Manager, this role is about supporting your location in delivering performance results against KPI'S and delivering a first rate customer experience. This is a varied role where no one day is the same, so if you are looking to work in a fast paced, fun and customer-focused office then this role could be for you. Below are just some of our amazing benefits Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab IVF flex & support Menopause flex - paid HRT treatment Income protection insurance - Providing you with support and assistance when you need it most Life insurance Industry leading training Career Pathway programme Paid time off to volunteer / move house At GI Group, we believe in the power of diversity and inclusion to drive innovation and success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. Does this sound like something you would like to hear more about? if so then hit apply now Account Coordinator Responsibilities (but not limited to) Develop and maintain an effective working relationship client stakeholders.Recruitment activities such as advertising, screening, interviewing, assessment days, right to work checks, reference checks and inductions.Conduct check in / satisfaction / re-book calls to all Flexible Employees Implement activities to recognise and reward temporary workers loyalty & performance together with initiatives that contribute towards achieving a positive, productive and happy temporary workforce. To be the first point of call for your candidates and client in dealing with any questions and offering any support. Attends daily and weekly planning and staffing meetings, where applicable. Monitoring staff quality, attendance and attrition levels. Allocate suitable candidates to shifts and book in according to the headcount plan. Payroll completion of on site temporary staff. Maintain accurate filing system for both Working & Inactive candidate Attend and participate in Team Meetings as required Candidate: Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels. Excellent organisational skills. Flexibility to work outside of core hours when required for the needs of the business. Excellent time management skills Team Working. Ability to work on own Initiative. Customer Service skills. Ability to work under pressure. Client Focused. Good Communication Skills. Good Understanding of Employment Law. Hold a full UK Driving Licence. Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 2 What Is the Opportunity? In collaboration with the business unit leaders, Chief Underwriting Officers, Head of Product Development, the incumbent is responsible for: Management and drafting of wordings/integrity of insurance contracts. Review and development of sound technical underwriting standards, in respect of assigned Lines of Business Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Wordings Manage and undertake policy wording development and control across all lines of business ensuring TRV Wordings are robust and accurately drafted. Maintain a review of wordings ensuring that the status of outstanding wordings is known at any time and that the appropriate steps are taken to chase any overdue wordings in a timely fashion. To liaise with underwriters and brokers to ensure that slips and wordings meet pre-bind quality assurance before inception. Manage and facilitate, the amendment and drafting of policy wordings to ensure compliance with underwriters intended depth and breadth of coverage. Report wordings and documentation issues to underwriters/Manager on an exception basis so that underwriters are aware of the issues and can act accordingly. Build and maintain relationships with brokers/underwriters so that wordings and documentation issues are resolved quickly and to the satisfaction of all parties. To ensure consistency and integrity within wordings is maintained. Work with the Delegated Authority Coordinator to ensure appropriate wording of Binding/TPA Agreements themselves and accompanying Certificates. To review and advise on TSM and TICL outwards reinsurance wordings in conjunction with the purchasing underwriter and the Outwards Reinsurance Manager. Technical Manage and execute Technical projects relating to issues that impact the Company's underwriting operations including: Monitoring & reviewing corporate appetite, Policy coverage, the legal, regulatory and statutory (where relevant) environment, industry developments & claims trends. Define, develop European Underwriting positions and guidelines. Establish (or oversee) corporate underwriting appetite to ensure constancy across Europe. Emerging Issues. Identify trends and opportunities. Perform research, develop strategies and act as resource for Risk Committee and Senior Management. Liaison with US parent in respect of emerging issues, corporate underwriting stance, coverage and product development. Represent the Company at relevant industry seminars and other forums to assimilate changes that represent opportunities or threats for the Company's underwriting operations. Act as a technical reference point for underwriting business units and provide clarity, advice on technical issues. Product Development Actively participate in Product Development (both new and existing) providing technical expertise, input and guidance. For both new and existing Product Development, undertake, manage and facilitate policy wording development and control (ensuring wordings are robust, accurately drafted and maintain commonality, where appropriate). Technical Training. Assist in respect of development /provision & maintenance of Technical Training materials particularly in respect of compliance with Lloyds Market reform initiatives and respond as appropriate to claims trends, technical issues and industry requirements. Other Duties Ensure that effective recruitment, retention and succession planning is in place and that all staff training and development needs are identified, acted upon and documented. Achieving the annually agreed performance objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous exposure of London Market systems/processes beneficial. Educated to degree standard. Relevant experience gained working within the Company or Lloyds market. Relevant work experience gained within any of the following Property, Marine Classes, Aviation, Power and Utilities, Professional Risks or Personal Lines particularly Accident & Travel (from either an Underwriting or Claims perspective preferably with a legal bias). Leadership Consistently sets clear direction by defining goals and priorities. Develops a high degree of trust through demonstrated persona integrity ethics and a commitment to doing the right thing. Energises others to commit to achieving the highest standards. Consistently demonstrates ability to influence and leverage behaviour for the benefit of the company. Must have the ability to lead in a way that demonstrates passion and a sense of urgency and he/she will be capable of garnering the respect of both his/her, peers and senior leaders. The successful candidate will demonstrate the maturity, judgment, sensitivity and competence necessary to operate in a matrix organization. Skills & Abilities Strong attention to detail & accuracy, coupled with excellent analytical & problem solving skills. Acts with a sense of urgency. Works effectively with all levels and can build new relationships. Effectively coaches and monitors employees at all levels. Takes responsibility for decisions and actions. Manages own work. Understands the business and responses to all related issues, concerns and problems. What is a Must Have? Experience drafting underwriting policy wordings. Experience managing projects. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 26, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 2 What Is the Opportunity? In collaboration with the business unit leaders, Chief Underwriting Officers, Head of Product Development, the incumbent is responsible for: Management and drafting of wordings/integrity of insurance contracts. Review and development of sound technical underwriting standards, in respect of assigned Lines of Business Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Wordings Manage and undertake policy wording development and control across all lines of business ensuring TRV Wordings are robust and accurately drafted. Maintain a review of wordings ensuring that the status of outstanding wordings is known at any time and that the appropriate steps are taken to chase any overdue wordings in a timely fashion. To liaise with underwriters and brokers to ensure that slips and wordings meet pre-bind quality assurance before inception. Manage and facilitate, the amendment and drafting of policy wordings to ensure compliance with underwriters intended depth and breadth of coverage. Report wordings and documentation issues to underwriters/Manager on an exception basis so that underwriters are aware of the issues and can act accordingly. Build and maintain relationships with brokers/underwriters so that wordings and documentation issues are resolved quickly and to the satisfaction of all parties. To ensure consistency and integrity within wordings is maintained. Work with the Delegated Authority Coordinator to ensure appropriate wording of Binding/TPA Agreements themselves and accompanying Certificates. To review and advise on TSM and TICL outwards reinsurance wordings in conjunction with the purchasing underwriter and the Outwards Reinsurance Manager. Technical Manage and execute Technical projects relating to issues that impact the Company's underwriting operations including: Monitoring & reviewing corporate appetite, Policy coverage, the legal, regulatory and statutory (where relevant) environment, industry developments & claims trends. Define, develop European Underwriting positions and guidelines. Establish (or oversee) corporate underwriting appetite to ensure constancy across Europe. Emerging Issues. Identify trends and opportunities. Perform research, develop strategies and act as resource for Risk Committee and Senior Management. Liaison with US parent in respect of emerging issues, corporate underwriting stance, coverage and product development. Represent the Company at relevant industry seminars and other forums to assimilate changes that represent opportunities or threats for the Company's underwriting operations. Act as a technical reference point for underwriting business units and provide clarity, advice on technical issues. Product Development Actively participate in Product Development (both new and existing) providing technical expertise, input and guidance. For both new and existing Product Development, undertake, manage and facilitate policy wording development and control (ensuring wordings are robust, accurately drafted and maintain commonality, where appropriate). Technical Training. Assist in respect of development /provision & maintenance of Technical Training materials particularly in respect of compliance with Lloyds Market reform initiatives and respond as appropriate to claims trends, technical issues and industry requirements. Other Duties Ensure that effective recruitment, retention and succession planning is in place and that all staff training and development needs are identified, acted upon and documented. Achieving the annually agreed performance objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous exposure of London Market systems/processes beneficial. Educated to degree standard. Relevant experience gained working within the Company or Lloyds market. Relevant work experience gained within any of the following Property, Marine Classes, Aviation, Power and Utilities, Professional Risks or Personal Lines particularly Accident & Travel (from either an Underwriting or Claims perspective preferably with a legal bias). Leadership Consistently sets clear direction by defining goals and priorities. Develops a high degree of trust through demonstrated persona integrity ethics and a commitment to doing the right thing. Energises others to commit to achieving the highest standards. Consistently demonstrates ability to influence and leverage behaviour for the benefit of the company. Must have the ability to lead in a way that demonstrates passion and a sense of urgency and he/she will be capable of garnering the respect of both his/her, peers and senior leaders. The successful candidate will demonstrate the maturity, judgment, sensitivity and competence necessary to operate in a matrix organization. Skills & Abilities Strong attention to detail & accuracy, coupled with excellent analytical & problem solving skills. Acts with a sense of urgency. Works effectively with all levels and can build new relationships. Effectively coaches and monitors employees at all levels. Takes responsibility for decisions and actions. Manages own work. Understands the business and responses to all related issues, concerns and problems. What is a Must Have? Experience drafting underwriting policy wordings. Experience managing projects. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0