Recruitment Resourcer Associate - Executive Search Firm Location: Leeds City Centre Salary: £21k - £22k per annum, including a desirable bonus structure (OTE £30K+) Raw Selection is a genuine executive search firm, one of only two in Leeds. We work exclusively with Private Equity firms and their portfolio companies across Europe and North America. We partner with our clients to secure investment and back-office professionals, then our portfolio division introduces the CEO, CFO and COO profiles into the companies they acquire. Since 2017 we have enjoyed continuous growth and are excited to announce that we are expanding our team again due to our successes. Raw Selections Founder, Alex Rawlings, wanted to build a business that offers its recruiters more than just a phone and a laptop. His goal is to grow into the top executive search firm in the Private Equity industry. We know that in order to do this, we have to hire high-performing, career-focused individuals like you. Our goal is to empower you to reach your full potential and smash all your career goals. Life at Raw Selection and what makes us different? We're committed to creating a positive environment that encourages all our employees to grow personally and professionally. Why? Because we know successful people are happy at home and work. That s why we ll push you to set, achieve and surpass your goals both professionally and personally. At Raw Selection we - Invest in ourselves Work hard and stay humble Are resilient Win as a team and we lose as a team Are prepared to make mistakes in order to get better Dedicated team to complete your admin, from research to formatting CV s and writing job specs, you ll never spend your time on admin again. Not thrown in at the deep end in the hope you ll earn your swim recruitment badge in the first week, we have an open-door team culture, every firm claims it, but when you ask for help the whole team wants to be the one to solve your challenge. No silly KPI s or unrealistic targets, we measure to improve, not to keep the boss happy Genuine flexibility and freedom: take your lunch, holidays, appointments when you want. Need to work from home that day? No problem, you don t need to tell us 2 weeks in advance. Whatever works for you, works for us. Average fees of circa £70k+ with our largest fee of £220k. Don t waste your time doing more searches for less money. Place genuine executives and collaborate with industry experts, stop recruiting against the generic recruitment firms in Leeds, play against the big executive search firms. Test yourself against the best and win. About the Opportunity As a Recruitment Resourcer, your role will see you become a pivotal member of the team in sourcing candidates for search assignments across North America. You will be following our 15-step process which is proven to identify candidates for even the most difficult of searches. You will be completing research on client competitors, presenting roles to candidates, interviewing candidates then submitting them to a colleague to share with the client. Speaking with CEO, CFO and other C-Suite professionals, interviewing them over the phone, assessing them against the criteria for the position. Working across aerospace and defence, manufacturing, building products, industrial services and residential services Sourcing candidates using the CRM, pre-screening, completing due diligence and mapping out the full interview process You will be joining our Portfolio division which has several established client relationships across Europe and North America. What you ll get from us We know that people are our greatest asset. We want to see you succeed, and we ll equip you with all the right tools to help you achieve your personal and professional goals. Personal Development: We know that top performers are always looking to refine their skills. That s why we re serious about your personal development it s good for you and it enables us to grow the business faster. Our investment in you is second to none, you are about to be brought into a culture of self-development Grow with the company: Raw Selection has ambitious growth plans, including opening new offices and expanding abroad. We are hiring the future leaders, advisors and big billers of tomorrow, joining a business that has opportunities to be at the top of the company. Social Events: We like to celebrate when things go right, so come with restaurant suggestions for our next meal out, axe throwing or join us on our next city break or abroad trip. Investment: In both you, your team and your sector to accelerate your career and ensure you are maximising your potential. Everyone who joins the business has a clear and transparent career path providing you with a roadmap to become a senior manager within our organisation Our Resources: We are incredibly proud of how our CRM enables our recruiters to increase their billing, you don t build data, you don t research client lists and the CRM works for you to identify candidates and win you, clients Rewards: Revenue and actions-based pay rise incentives, competitive basic salary, weekly, monthly, half year, and yearly incentives Would you describe yourself as someone who is: Passionate about sales, business development and progressing your career Resilient, personable and dedicated Experienced in a research, analytics, or phone-based work environment Driven by a desire to achieve and has a strong purpose as to why you want to be a top performer Interested genuinely in the recruitment/executive search industry Do you demonstrate any of these attributes? If so, then here are the next steps to joining our team. Great talent is what Raw Selection is built on, if you feel like we could be a great fit for you please send your details to us and we can set up an informal call. If you have any general questions, I would be more than happy to answer them, just drop me a message or simply click apply. To see our training sessions and a closer look into what we do at Raw Selection, just subscribe to our YouTube Channel: TheRecruiterTrainingHub
Mar 28, 2024
Full time
Recruitment Resourcer Associate - Executive Search Firm Location: Leeds City Centre Salary: £21k - £22k per annum, including a desirable bonus structure (OTE £30K+) Raw Selection is a genuine executive search firm, one of only two in Leeds. We work exclusively with Private Equity firms and their portfolio companies across Europe and North America. We partner with our clients to secure investment and back-office professionals, then our portfolio division introduces the CEO, CFO and COO profiles into the companies they acquire. Since 2017 we have enjoyed continuous growth and are excited to announce that we are expanding our team again due to our successes. Raw Selections Founder, Alex Rawlings, wanted to build a business that offers its recruiters more than just a phone and a laptop. His goal is to grow into the top executive search firm in the Private Equity industry. We know that in order to do this, we have to hire high-performing, career-focused individuals like you. Our goal is to empower you to reach your full potential and smash all your career goals. Life at Raw Selection and what makes us different? We're committed to creating a positive environment that encourages all our employees to grow personally and professionally. Why? Because we know successful people are happy at home and work. That s why we ll push you to set, achieve and surpass your goals both professionally and personally. At Raw Selection we - Invest in ourselves Work hard and stay humble Are resilient Win as a team and we lose as a team Are prepared to make mistakes in order to get better Dedicated team to complete your admin, from research to formatting CV s and writing job specs, you ll never spend your time on admin again. Not thrown in at the deep end in the hope you ll earn your swim recruitment badge in the first week, we have an open-door team culture, every firm claims it, but when you ask for help the whole team wants to be the one to solve your challenge. No silly KPI s or unrealistic targets, we measure to improve, not to keep the boss happy Genuine flexibility and freedom: take your lunch, holidays, appointments when you want. Need to work from home that day? No problem, you don t need to tell us 2 weeks in advance. Whatever works for you, works for us. Average fees of circa £70k+ with our largest fee of £220k. Don t waste your time doing more searches for less money. Place genuine executives and collaborate with industry experts, stop recruiting against the generic recruitment firms in Leeds, play against the big executive search firms. Test yourself against the best and win. About the Opportunity As a Recruitment Resourcer, your role will see you become a pivotal member of the team in sourcing candidates for search assignments across North America. You will be following our 15-step process which is proven to identify candidates for even the most difficult of searches. You will be completing research on client competitors, presenting roles to candidates, interviewing candidates then submitting them to a colleague to share with the client. Speaking with CEO, CFO and other C-Suite professionals, interviewing them over the phone, assessing them against the criteria for the position. Working across aerospace and defence, manufacturing, building products, industrial services and residential services Sourcing candidates using the CRM, pre-screening, completing due diligence and mapping out the full interview process You will be joining our Portfolio division which has several established client relationships across Europe and North America. What you ll get from us We know that people are our greatest asset. We want to see you succeed, and we ll equip you with all the right tools to help you achieve your personal and professional goals. Personal Development: We know that top performers are always looking to refine their skills. That s why we re serious about your personal development it s good for you and it enables us to grow the business faster. Our investment in you is second to none, you are about to be brought into a culture of self-development Grow with the company: Raw Selection has ambitious growth plans, including opening new offices and expanding abroad. We are hiring the future leaders, advisors and big billers of tomorrow, joining a business that has opportunities to be at the top of the company. Social Events: We like to celebrate when things go right, so come with restaurant suggestions for our next meal out, axe throwing or join us on our next city break or abroad trip. Investment: In both you, your team and your sector to accelerate your career and ensure you are maximising your potential. Everyone who joins the business has a clear and transparent career path providing you with a roadmap to become a senior manager within our organisation Our Resources: We are incredibly proud of how our CRM enables our recruiters to increase their billing, you don t build data, you don t research client lists and the CRM works for you to identify candidates and win you, clients Rewards: Revenue and actions-based pay rise incentives, competitive basic salary, weekly, monthly, half year, and yearly incentives Would you describe yourself as someone who is: Passionate about sales, business development and progressing your career Resilient, personable and dedicated Experienced in a research, analytics, or phone-based work environment Driven by a desire to achieve and has a strong purpose as to why you want to be a top performer Interested genuinely in the recruitment/executive search industry Do you demonstrate any of these attributes? If so, then here are the next steps to joining our team. Great talent is what Raw Selection is built on, if you feel like we could be a great fit for you please send your details to us and we can set up an informal call. If you have any general questions, I would be more than happy to answer them, just drop me a message or simply click apply. To see our training sessions and a closer look into what we do at Raw Selection, just subscribe to our YouTube Channel: TheRecruiterTrainingHub
Job Title: Financial Administrator - Part time Industry: Wealth Management Location: Bristol City Centre Salary: £23,000 - £25,500 (pro rata) Job reference: 8961 Job Description: Recruit UK are proud to be working with an Investment House to bring in a Financial Administrator to join their Bristol office. Your role will include providing support to clients through being responsible for their accounts and supporting any necessary changes required on these. You will support the Investment Managers with the processing of new business and provide administrative support. You would be required to work 14 hours a week, however you could work these hours as you wish. Duties will include: Tracking client cases Communicates with investment managers or intermediaries. Ensures timely banking of client cheques and proper fund allocation, Manages risk documentation. Assists with income generation through administrative support. Benefits: 25 days holiday Salary up to £25,500 Hybrid working - full home office set up and laptop provided. Generous pension scheme - 9% Bonus scheme Exam support and clear progression Life assurance Income protection Private health scheme Skills and experience required: Previous financial services experience Ability to multitask Problem solving skills A good understanding of Microsoft Office High level of numeracy skill Excellent communication skills - both written and verbal Ability to work independently and as a team Please note this is a 1-year fixed-term contract. About Recruit UK: As specialists in financial services recruitment, we bring unique expertise, insight and connections, whether you are looking for a new job or are trying to fill a role. We have a reach of more than 100,000 financial services connections. Right now, Recruit UK are pleased to be working with an Independent Financial Planning firm in Bristol on a Financial AdministratorAdministration role. Our commitment to you: Start every journey with a conversation to find out about you in-depth. Provide honest feedback on where you fit in the jobs market. Use our network across the financial world to match you to your perfect position. Or if we think you already have it, we'll tell you. Take a holistic mindfulness approach - career happiness is rarely just about the money. Cover the whole of the UK with a local touch through our regional teams. Never pester you.
Mar 28, 2024
Full time
Job Title: Financial Administrator - Part time Industry: Wealth Management Location: Bristol City Centre Salary: £23,000 - £25,500 (pro rata) Job reference: 8961 Job Description: Recruit UK are proud to be working with an Investment House to bring in a Financial Administrator to join their Bristol office. Your role will include providing support to clients through being responsible for their accounts and supporting any necessary changes required on these. You will support the Investment Managers with the processing of new business and provide administrative support. You would be required to work 14 hours a week, however you could work these hours as you wish. Duties will include: Tracking client cases Communicates with investment managers or intermediaries. Ensures timely banking of client cheques and proper fund allocation, Manages risk documentation. Assists with income generation through administrative support. Benefits: 25 days holiday Salary up to £25,500 Hybrid working - full home office set up and laptop provided. Generous pension scheme - 9% Bonus scheme Exam support and clear progression Life assurance Income protection Private health scheme Skills and experience required: Previous financial services experience Ability to multitask Problem solving skills A good understanding of Microsoft Office High level of numeracy skill Excellent communication skills - both written and verbal Ability to work independently and as a team Please note this is a 1-year fixed-term contract. About Recruit UK: As specialists in financial services recruitment, we bring unique expertise, insight and connections, whether you are looking for a new job or are trying to fill a role. We have a reach of more than 100,000 financial services connections. Right now, Recruit UK are pleased to be working with an Independent Financial Planning firm in Bristol on a Financial AdministratorAdministration role. Our commitment to you: Start every journey with a conversation to find out about you in-depth. Provide honest feedback on where you fit in the jobs market. Use our network across the financial world to match you to your perfect position. Or if we think you already have it, we'll tell you. Take a holistic mindfulness approach - career happiness is rarely just about the money. Cover the whole of the UK with a local touch through our regional teams. Never pester you.
Regulatory Manager, UK and Europe Location: Alton GU34 2QR, or Home / Hybrid working Salary: £40K - £48K p.a. DOE + Benefits Contract: Permanent, Full time Hours: 38.75 per week 08:30 - 17:00 Benefits: 24 days holiday + birthday, Extra day after 2 years and again after 4 years Pension: Enhanced after probation to matched contributions up to a further 2% Health Cash plan BUPA Employee Assistance programme fr click apply for full job details
Mar 28, 2024
Full time
Regulatory Manager, UK and Europe Location: Alton GU34 2QR, or Home / Hybrid working Salary: £40K - £48K p.a. DOE + Benefits Contract: Permanent, Full time Hours: 38.75 per week 08:30 - 17:00 Benefits: 24 days holiday + birthday, Extra day after 2 years and again after 4 years Pension: Enhanced after probation to matched contributions up to a further 2% Health Cash plan BUPA Employee Assistance programme fr click apply for full job details
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for an Integration Technical Lead to join us in Hove! This is a new role within our Application Services team where you'll provide technical leadership, guidance, and expertise in the development, deployment, standardisation and management of integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you'll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you're looking for an opportunity to lead from the front and bring your knowledge and ideas to the table, then this could be the ideal next move for you! We will consider applications from all over the UK however there is an expectation to travel into our Hove office. What you'll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Being accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers Leading and delivering Low Level Designs related to integration delivery. Working with IT Operations, Data and Analytics, Architecture, and Security teams to ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Taking an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to Integration Services Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the Integration Capability has the necessary skills, flexibility and capacity to meet objectives Working in collaboration with the Service Management team, developing and maintaining a Service Catalogue for Integration Service with aligned service standards (KPI/SLAs). Ensuring capability is in place to deliver against commitments and that service standards are achieved and continuously improved Driving proactive continuous improvements within the Integration Capability service to increase resilience, reduce risk, improve customer satisfaction and drive down total cost of ownership Qualifications What we're looking for Strong knowledge in integration design, development and management of APIs, Web Services (REST/SOAP), messaging protocols and data formats. Oracle Integration Cloud knowledge would also be desirable Knowledge of Cloud integration patterns and best practices for integrating cloud-based applications, platforms and services with on-premise systems. Strong knowledge of cloud-native integration technologies and services provided in AWS and Azure. Strong knowledge of DevOps principles and practices for automating integration deployment, testing and operation. Including CI/CD pipelines, version control and configuration management. Good experience of delivering integration services in an on-premise and cloud environment. Proven to adapt to different delivery methods: waterfall, Agile or similar structured methodologies Leading the development of people within a technical environment. Experience in aligning a service that utilises in house capability supplemented by 3rd parties to drive efficient and effective operating models. Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Mar 28, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for an Integration Technical Lead to join us in Hove! This is a new role within our Application Services team where you'll provide technical leadership, guidance, and expertise in the development, deployment, standardisation and management of integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you'll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you're looking for an opportunity to lead from the front and bring your knowledge and ideas to the table, then this could be the ideal next move for you! We will consider applications from all over the UK however there is an expectation to travel into our Hove office. What you'll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Being accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers Leading and delivering Low Level Designs related to integration delivery. Working with IT Operations, Data and Analytics, Architecture, and Security teams to ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Taking an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to Integration Services Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the Integration Capability has the necessary skills, flexibility and capacity to meet objectives Working in collaboration with the Service Management team, developing and maintaining a Service Catalogue for Integration Service with aligned service standards (KPI/SLAs). Ensuring capability is in place to deliver against commitments and that service standards are achieved and continuously improved Driving proactive continuous improvements within the Integration Capability service to increase resilience, reduce risk, improve customer satisfaction and drive down total cost of ownership Qualifications What we're looking for Strong knowledge in integration design, development and management of APIs, Web Services (REST/SOAP), messaging protocols and data formats. Oracle Integration Cloud knowledge would also be desirable Knowledge of Cloud integration patterns and best practices for integrating cloud-based applications, platforms and services with on-premise systems. Strong knowledge of cloud-native integration technologies and services provided in AWS and Azure. Strong knowledge of DevOps principles and practices for automating integration deployment, testing and operation. Including CI/CD pipelines, version control and configuration management. Good experience of delivering integration services in an on-premise and cloud environment. Proven to adapt to different delivery methods: waterfall, Agile or similar structured methodologies Leading the development of people within a technical environment. Experience in aligning a service that utilises in house capability supplemented by 3rd parties to drive efficient and effective operating models. Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Job Advert The Opportunity: The opportunity has arisen for an enthusiastic Sales Executive to join our already successful UK team in pursuit of our mission to Make Manufacturing Possible, so previous sales experience is beneficial. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Salary: Basic salary £24,000 - £30,000 DOE plus uncapped commission, OTE of £45,000. Responsibilities of a Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Sales Executive: Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP
Mar 28, 2024
Full time
Job Advert The Opportunity: The opportunity has arisen for an enthusiastic Sales Executive to join our already successful UK team in pursuit of our mission to Make Manufacturing Possible, so previous sales experience is beneficial. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Salary: Basic salary £24,000 - £30,000 DOE plus uncapped commission, OTE of £45,000. Responsibilities of a Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Sales Executive: Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP
Procurement Manager Location: Stockport Salary: Up to £45,000 The Vacancy Permanent Full time (37 hours per week) Closing date: 11 th April 2024 Interview date: 22 nd April 2024 This role will be on Three Sixty hybrid T&Cs Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally click apply for full job details
Mar 28, 2024
Full time
Procurement Manager Location: Stockport Salary: Up to £45,000 The Vacancy Permanent Full time (37 hours per week) Closing date: 11 th April 2024 Interview date: 22 nd April 2024 This role will be on Three Sixty hybrid T&Cs Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally click apply for full job details
Hundred Houses Association
Cambridge, Cambridgeshire
Customer Services Manager - Hundred Houses Society Due to continued development, this is an exciting time to become part of the award winning Hundred Houses Society team and contribute to their future improvement plans.With an extensive history and a society based on philanthropic ethics, for nearly 100 years, Hundred Houses Society exists to provide great value, low-cost homes for the people of Greater Cambridge and constantly strives to deliver better customer service. As well as focusing on delivering more new build homes, they are continually investing and modernising customer's homes.Our Customer Services Team offers a range of critical services to our customers, colleagues, contractors and other stakeholders. As the manager and leader of this team, you will be responsible for proactively managing and overseeing the creation and delivery of an excellent customer experience for customers and colleagues across agreed channels. Responsibilities include: - Lead a team to provide excellent customer services- Provide a professional, first-point-of-contact response service- Support the continual improvement of existing processes and work across the wider Operations Team by producing recommendations and plans for new ways of working- Champion and co-ordinate the successful resolution of customer complaints within agreed policy and timescales, providing information to assist continuous improvement- Support customers to access and complete more complex processes or those processes which some customers may find more difficult- Develop the Customer Service team to become multi-channel customer services experts- Use customer insight and analytics to develop digital self-service options- Provide information and feedback to colleagues to enable effective performance monitoring of contractors in their delivery of services against key performance indicators and terms of contracts- Embed a data driven approach to improve service delivery to ensure customer voice and experience is at the heart of what we do- Analyse team performance to implement service improvement plans- Work within authorised budget limits and to agreed quality standards- Provide a range of administrative services to support the organisation's income recovery processes and minimisation of void property periods and bad debts Experience and skills required: - Significant experience of managing teams in a customer-facing role and running a customer contact service- Experience of service improvement and digital development- Experience of developing and evidence of innovation in developing customer facing services- Awareness of the aims and objectives of social housing providers- Understands professional boundaries- Understands, and has experience of, modern housing systems, their capabilities and how to maximise their efficiency GCSEs in English and Maths or equivalent.Relevant housing or customer service qualifications to degree level or equivalent. Salary: £44,557 plus 28 days' annual leave plus bank holidays and enhanced pension .Hybrid working is also available for this role. Hundred Houses Society is working exclusively with HR Ready Ltd, and all applications will go directly to Ioan at HR Ready.So, if you'd like to join us as a Customer Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Customer Experience Manager, Customer Care Manager, Customer Relations Manager, Customer Service Team Leader, or Customer Service Supervisor.
Mar 28, 2024
Full time
Customer Services Manager - Hundred Houses Society Due to continued development, this is an exciting time to become part of the award winning Hundred Houses Society team and contribute to their future improvement plans.With an extensive history and a society based on philanthropic ethics, for nearly 100 years, Hundred Houses Society exists to provide great value, low-cost homes for the people of Greater Cambridge and constantly strives to deliver better customer service. As well as focusing on delivering more new build homes, they are continually investing and modernising customer's homes.Our Customer Services Team offers a range of critical services to our customers, colleagues, contractors and other stakeholders. As the manager and leader of this team, you will be responsible for proactively managing and overseeing the creation and delivery of an excellent customer experience for customers and colleagues across agreed channels. Responsibilities include: - Lead a team to provide excellent customer services- Provide a professional, first-point-of-contact response service- Support the continual improvement of existing processes and work across the wider Operations Team by producing recommendations and plans for new ways of working- Champion and co-ordinate the successful resolution of customer complaints within agreed policy and timescales, providing information to assist continuous improvement- Support customers to access and complete more complex processes or those processes which some customers may find more difficult- Develop the Customer Service team to become multi-channel customer services experts- Use customer insight and analytics to develop digital self-service options- Provide information and feedback to colleagues to enable effective performance monitoring of contractors in their delivery of services against key performance indicators and terms of contracts- Embed a data driven approach to improve service delivery to ensure customer voice and experience is at the heart of what we do- Analyse team performance to implement service improvement plans- Work within authorised budget limits and to agreed quality standards- Provide a range of administrative services to support the organisation's income recovery processes and minimisation of void property periods and bad debts Experience and skills required: - Significant experience of managing teams in a customer-facing role and running a customer contact service- Experience of service improvement and digital development- Experience of developing and evidence of innovation in developing customer facing services- Awareness of the aims and objectives of social housing providers- Understands professional boundaries- Understands, and has experience of, modern housing systems, their capabilities and how to maximise their efficiency GCSEs in English and Maths or equivalent.Relevant housing or customer service qualifications to degree level or equivalent. Salary: £44,557 plus 28 days' annual leave plus bank holidays and enhanced pension .Hybrid working is also available for this role. Hundred Houses Society is working exclusively with HR Ready Ltd, and all applications will go directly to Ioan at HR Ready.So, if you'd like to join us as a Customer Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Customer Experience Manager, Customer Care Manager, Customer Relations Manager, Customer Service Team Leader, or Customer Service Supervisor.
Category Manager (Procurement) £42,170 - £46,852 per annum (depending on experience) Home based with travel to Worcester/Solihull office as required Permanent, Full Time Join our client's growing Procurement team and help them make a difference! They are currently looking for a Category Manager to join their expanding Procurement team on a permanent basis. Now is an exciting time to join the Group, a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. In this role you'll collaborate closely with their Property and Asset Management teams, utilising Category Management tools and techniques to secure optimal outcomes for both the Group and their customers across all areas of indirect and direct spend. If you have relevant Category Management experience, particularly in property and maintenance, and are driven to support their growth with enthusiasm, they want to hear from you! Some of the things they are looking for: Experience of working in similar role in a Procurement, Category Management, or commercial function. Experience of managing a team. Experience across appropriate Categories of Spend Experience of managing property related spend areas such as maintenance, repairs, materials, fleet (either planned and/or responsive). Strong communication skills with proven experience of developing and managing relationships with senior colleagues within a complex organisation. Intermediate knowledge of Microsoft Office While this role offers the flexibility of being home-based, occasional travel to Group offices and other locations, including Birmingham Business Park Solihull and Central Park, Worcester, is required. Some of the great benefits they can offer you: ? Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave Family friendly policies?including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave? Medicash membership for all employees which includes access to an employee assistance?programme, discounted gym membership and exclusive discounts ? Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies?and more ? Pension scheme with minimum employee contributions of up to 6% and they will contribute up to 12% (inclusive of life assurance and dependent on employee contributions) ? Learning and Development opportunities Salary sacrifice electric vehicle scheme? Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers? They aim to hold interviews for this role on Monday 15th April at our Worcester office (WR5 1DU) and will contact you following shortlisting to arrange a suitable time.
Mar 28, 2024
Full time
Category Manager (Procurement) £42,170 - £46,852 per annum (depending on experience) Home based with travel to Worcester/Solihull office as required Permanent, Full Time Join our client's growing Procurement team and help them make a difference! They are currently looking for a Category Manager to join their expanding Procurement team on a permanent basis. Now is an exciting time to join the Group, a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. In this role you'll collaborate closely with their Property and Asset Management teams, utilising Category Management tools and techniques to secure optimal outcomes for both the Group and their customers across all areas of indirect and direct spend. If you have relevant Category Management experience, particularly in property and maintenance, and are driven to support their growth with enthusiasm, they want to hear from you! Some of the things they are looking for: Experience of working in similar role in a Procurement, Category Management, or commercial function. Experience of managing a team. Experience across appropriate Categories of Spend Experience of managing property related spend areas such as maintenance, repairs, materials, fleet (either planned and/or responsive). Strong communication skills with proven experience of developing and managing relationships with senior colleagues within a complex organisation. Intermediate knowledge of Microsoft Office While this role offers the flexibility of being home-based, occasional travel to Group offices and other locations, including Birmingham Business Park Solihull and Central Park, Worcester, is required. Some of the great benefits they can offer you: ? Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave Family friendly policies?including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave? Medicash membership for all employees which includes access to an employee assistance?programme, discounted gym membership and exclusive discounts ? Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies?and more ? Pension scheme with minimum employee contributions of up to 6% and they will contribute up to 12% (inclusive of life assurance and dependent on employee contributions) ? Learning and Development opportunities Salary sacrifice electric vehicle scheme? Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers? They aim to hold interviews for this role on Monday 15th April at our Worcester office (WR5 1DU) and will contact you following shortlisting to arrange a suitable time.
Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for a passionate Restaurant Manager for our restaurant in Manchester Didisbury. Since our 2008 opening in Brixton's market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have restaurants all over the UK and plans for a further expansion with a huge possibility of career growth and personal development. We also offer our Restaurant Managers: Tronc Scheme Performance Bonus Scheme of up to 5k per quarter Initial 5-week training programme Free yummy pizzas and soft drinks on shift Free Sourdough bread to cook at home Ongoing personal growth and development with our Franco Academy 28 paid holidays AXA Employee Assistance Programme with Health App and counselling Christmas Day Off Additional leave and flexible schedules Pension Scheme Quarterly Social events and Days out Staff discount when dining in any Franco Manca and other group brands Employee referral Bonus scheme Team competitions and personal rewards Career opportunities all over the UK Fun & diverse working environment The Restaurant Manager we are looking for will: Have experience of working in management roles in a fast-paced hospitality environment Understand all aspects of running a restaurant Be capable of maintaining high health & safety and hygiene standards Have the ability to lead and develop a successful team Possess a hands-on attitude! If you have the skills & passion to become a Franco Manca Restaurant Manager, then welcome to the pioneers of Sourdough Pizza!
Mar 28, 2024
Full time
Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for a passionate Restaurant Manager for our restaurant in Manchester Didisbury. Since our 2008 opening in Brixton's market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have restaurants all over the UK and plans for a further expansion with a huge possibility of career growth and personal development. We also offer our Restaurant Managers: Tronc Scheme Performance Bonus Scheme of up to 5k per quarter Initial 5-week training programme Free yummy pizzas and soft drinks on shift Free Sourdough bread to cook at home Ongoing personal growth and development with our Franco Academy 28 paid holidays AXA Employee Assistance Programme with Health App and counselling Christmas Day Off Additional leave and flexible schedules Pension Scheme Quarterly Social events and Days out Staff discount when dining in any Franco Manca and other group brands Employee referral Bonus scheme Team competitions and personal rewards Career opportunities all over the UK Fun & diverse working environment The Restaurant Manager we are looking for will: Have experience of working in management roles in a fast-paced hospitality environment Understand all aspects of running a restaurant Be capable of maintaining high health & safety and hygiene standards Have the ability to lead and develop a successful team Possess a hands-on attitude! If you have the skills & passion to become a Franco Manca Restaurant Manager, then welcome to the pioneers of Sourdough Pizza!
Return on Investment Ltd
Shenley Church End, Buckinghamshire
Business Sales Executive - Hyundai Location: Milton Keynes (hybrid: 2 days in the office, 3 days remote working) Salary: £25,000- £27,000 + commission, OTE up to 30,000 per annum We're looking for a passionate sales individual who has a proven track record of generating high volume of good quality opportunities, to support our Hyundai account. Reporting to the Sales Team Manager, the Business Sales Executive will be responsible for driving sales across a portfolio of new business prospects and nurturing customers through the renewal sales process. If you have excellent communication and negotiation skills, a flair and passion for sales and love owning the end to end customer journey, this could be the ideal next role for you. What will you do? Manage the customer journey from initial enquiry through to sale, providing product information, arranging test drives with local retailers and quotes or agreements as required Sell and promote vehicle sales by developing an in-depth understanding of the brand's product range and available finance solutions Guide customers and prospects through purchasing methods including finance products, providing advice to meet their business requirements Positioning the brand positively against competitors Providing tailored quotes and bespoke agreements to potential customers Negotiating and concluding sales effectively Respond to incoming sales enquiries in a timely and effective manner to maximise conversion potential Take a strategic approach with the sales pipeline, ensuring records are maintained and opportunities progressed effectively Capturing fully qualified company, decision maker and fleet information in the CRM Identifying future opportunities and scheduling timely follow-ups to ensure all opportunities are maximised Recording details of all communications and interactions in the CRM Ensure strict adherence to company processes, GDPR, and FCA regulations What do you need to have? You will be adept at sales, negotiation, active listening and closing skills You will have an excellent telephone manner and the ability to get to the root cause of a customer's issues / needs You will be comfortable working across various communication channels, both written and verbal You will have the ability to manage the variations of workload, remaining composed, flexible and adaptable whilst prioritising effectively You will be able to effectively plan and prioritize both short and long-term goals, demonstrating flexibility when workload requirements shift You will have high levels of attention to detail, particularly in CRM discipline and numerical accuracy You will be able to operate effectively under pressure, whether working individually or as part of a team You can consistently meet targets and deadlines, sustaining a high level of work output Ideally you will have experience in using CRM systems such as Sage or Salesforce Why shoul d you work for ROI? We provide a service to 70% of the UK's Automotive brands to support their sales and customer service. We bring consumers and manufacturers together through marketing and change businesses using technology. We work with global brands such as, BMW, JLR, Volvo, Kia and Volkswagen. We are problem solvers. We are innovators. We are listening ears for our customers AND we are hiring! We're looking for a passionate sales individual who has a proven track record of generating a high volume leads of opportunities. Reporting to the Sales Team Manager, the Active Seller will be responsible for self-generating high activity including, calls, emails, quotes, agreements and demonstrations, mainly within companies in the SME sector who have a small scale of fleets vehicles. We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including: a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents. access to education bursaries to learn new skills: brewing, beekeeping, bookkeeping, it's entirely up to you! a day off and a voucher to get yourself something nice on your birthday company pension healthcare plans including private medical insurance and dental plans 22 days annual leave rising to 30 with length of service subsidised car purchase schemes available Sound like you? Apply now to find out more! Job Type: Full-time Salary: £25,000.00-£26,000.00 per year Benefits: Company pension Employee discount Work from home Schedule: Day shift Monday to Friday No weekends Work Location: Hybrid remote in Milton Keynes
Mar 28, 2024
Full time
Business Sales Executive - Hyundai Location: Milton Keynes (hybrid: 2 days in the office, 3 days remote working) Salary: £25,000- £27,000 + commission, OTE up to 30,000 per annum We're looking for a passionate sales individual who has a proven track record of generating high volume of good quality opportunities, to support our Hyundai account. Reporting to the Sales Team Manager, the Business Sales Executive will be responsible for driving sales across a portfolio of new business prospects and nurturing customers through the renewal sales process. If you have excellent communication and negotiation skills, a flair and passion for sales and love owning the end to end customer journey, this could be the ideal next role for you. What will you do? Manage the customer journey from initial enquiry through to sale, providing product information, arranging test drives with local retailers and quotes or agreements as required Sell and promote vehicle sales by developing an in-depth understanding of the brand's product range and available finance solutions Guide customers and prospects through purchasing methods including finance products, providing advice to meet their business requirements Positioning the brand positively against competitors Providing tailored quotes and bespoke agreements to potential customers Negotiating and concluding sales effectively Respond to incoming sales enquiries in a timely and effective manner to maximise conversion potential Take a strategic approach with the sales pipeline, ensuring records are maintained and opportunities progressed effectively Capturing fully qualified company, decision maker and fleet information in the CRM Identifying future opportunities and scheduling timely follow-ups to ensure all opportunities are maximised Recording details of all communications and interactions in the CRM Ensure strict adherence to company processes, GDPR, and FCA regulations What do you need to have? You will be adept at sales, negotiation, active listening and closing skills You will have an excellent telephone manner and the ability to get to the root cause of a customer's issues / needs You will be comfortable working across various communication channels, both written and verbal You will have the ability to manage the variations of workload, remaining composed, flexible and adaptable whilst prioritising effectively You will be able to effectively plan and prioritize both short and long-term goals, demonstrating flexibility when workload requirements shift You will have high levels of attention to detail, particularly in CRM discipline and numerical accuracy You will be able to operate effectively under pressure, whether working individually or as part of a team You can consistently meet targets and deadlines, sustaining a high level of work output Ideally you will have experience in using CRM systems such as Sage or Salesforce Why shoul d you work for ROI? We provide a service to 70% of the UK's Automotive brands to support their sales and customer service. We bring consumers and manufacturers together through marketing and change businesses using technology. We work with global brands such as, BMW, JLR, Volvo, Kia and Volkswagen. We are problem solvers. We are innovators. We are listening ears for our customers AND we are hiring! We're looking for a passionate sales individual who has a proven track record of generating a high volume leads of opportunities. Reporting to the Sales Team Manager, the Active Seller will be responsible for self-generating high activity including, calls, emails, quotes, agreements and demonstrations, mainly within companies in the SME sector who have a small scale of fleets vehicles. We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including: a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents. access to education bursaries to learn new skills: brewing, beekeeping, bookkeeping, it's entirely up to you! a day off and a voucher to get yourself something nice on your birthday company pension healthcare plans including private medical insurance and dental plans 22 days annual leave rising to 30 with length of service subsidised car purchase schemes available Sound like you? Apply now to find out more! Job Type: Full-time Salary: £25,000.00-£26,000.00 per year Benefits: Company pension Employee discount Work from home Schedule: Day shift Monday to Friday No weekends Work Location: Hybrid remote in Milton Keynes
Customer Feedback Officer Location: Stockport Salary: £26,421 - £28,770 per annum Permanent Full time, 37 hours Closing date: Friday 5th April 2024 Interview Date: Tuesday 16th April 2024 This role will be on Stockport Homes terms and conditions Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting for a Customer Feedback Officer to join our Customer Feedback Team on a permanent contract. This role will see you recording and responding to all forms of customer feedback and helping drive service improvements across the organisation. The role will involve you liaising and communicating effectively with customers, MPs, Councillors, Managers and Heads of service on a regular basis. With excellent time-management skills, you will have the ability to effectively manage a varying caseload. You will also be able to use your initiative to solve complex problems alongside empathy to make reasoned judgements and seek good outcomes for customers. In some cases, you will be investigating complaints and seeking resolutions with customers, in others providing support to colleagues and ensuring they are providing timely and high-quality responses. Customer Feedback Officers are involved at every stage of SHG's complaints process and will be involved in facilitating stage 2 escalation requests and hearings. This is a challenging and important role. You will have the opportunity to develop your knowledge and understanding of the many different services provided by SHG and support teams across the organisation to effectively dealing with customer feedback. Our ideal candidate will: Be very customer focused, with a high level of empathy and understanding. Have excellent time-management and organisational skills. Be able to influence stakeholders in order to gain good outcomes for customers. Have excellent verbal and written communication skills. Make good of use judgement and reason to seek appropriate resolutions with customers. It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us and we like to acknowledge that everyone is different. We're always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Mar 28, 2024
Full time
Customer Feedback Officer Location: Stockport Salary: £26,421 - £28,770 per annum Permanent Full time, 37 hours Closing date: Friday 5th April 2024 Interview Date: Tuesday 16th April 2024 This role will be on Stockport Homes terms and conditions Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting for a Customer Feedback Officer to join our Customer Feedback Team on a permanent contract. This role will see you recording and responding to all forms of customer feedback and helping drive service improvements across the organisation. The role will involve you liaising and communicating effectively with customers, MPs, Councillors, Managers and Heads of service on a regular basis. With excellent time-management skills, you will have the ability to effectively manage a varying caseload. You will also be able to use your initiative to solve complex problems alongside empathy to make reasoned judgements and seek good outcomes for customers. In some cases, you will be investigating complaints and seeking resolutions with customers, in others providing support to colleagues and ensuring they are providing timely and high-quality responses. Customer Feedback Officers are involved at every stage of SHG's complaints process and will be involved in facilitating stage 2 escalation requests and hearings. This is a challenging and important role. You will have the opportunity to develop your knowledge and understanding of the many different services provided by SHG and support teams across the organisation to effectively dealing with customer feedback. Our ideal candidate will: Be very customer focused, with a high level of empathy and understanding. Have excellent time-management and organisational skills. Be able to influence stakeholders in order to gain good outcomes for customers. Have excellent verbal and written communication skills. Make good of use judgement and reason to seek appropriate resolutions with customers. It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us and we like to acknowledge that everyone is different. We're always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Regional Administrator - RCN02394 Administration RCN Scotland HQ with hybrid working £28,998 Contract type: Fixed Term Contract Regional Administrator RCN Scotland HQ, 35 hours, 12 months fixed-term Salary range per annum £28,998-£32,736 At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Regional Administrator you'll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. In this varied role every day will be filled with possibilities. You will get involved in anything from processing local Rep accreditations to finance system support. We'll look to you to support our Service Manager to deliver our services to members. It's a great way to build on your skills and experience and develop your potential. To join us you'll need I.T. skills (such as Microsoft Office packages) good communication skills and, ideally, a background in a relevant area such as customer service or administration. In this varied role every day will be filled with possibilities. You will be working with our members who work in Scotland, who may need assistance in matters relating to their employment or nursing practice. You will be working as a Patch Administrator to RCN Officers providing support and representation to members working within Scotland. As the first point of contact, you will provide excellent customer service by phone and in person to a diverse membership, including distressed callers at times. You will also support your patch team with various administrative duties, including diary management. Flexibility of tasks is a key component of this role, we strive to provide the best possible service to our members and officers we support, so having the ability to adapt is valued. In this role, you'll need to be organised, able to work within tight timelines and have a good working knowledge of Microsoft Office. You'll have the initiative to take personal ownership of projects and to prioritise your workload. You need to have excellent time management skills and exceptional communication and customer service skills. It's a job full of possibilities as you can get involved in a wide range of activities and responsibilities. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. What we deliver for our members is wide and varied so when it comes to how we work one size doesn't fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver - whether that's to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it's unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager. Our selection process Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Laura Petrie, Service Manager Mon - Wed AM on or Marie Mason, Service Manager Wed PM - Fri on . For more information about the recruitment and selection process please contact Opening date: 14 March 2024 Closing date: midnight on 16 April 2024 Assessment & interview date: 24 April 2024 Job Types: Full-time, Fixed term contract Contract length: 12 months Salary: £28,998.00-£32,736.00 per year Benefits: Employee discount Life insurance Referral programme Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language: English (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Mar 28, 2024
Full time
Regional Administrator - RCN02394 Administration RCN Scotland HQ with hybrid working £28,998 Contract type: Fixed Term Contract Regional Administrator RCN Scotland HQ, 35 hours, 12 months fixed-term Salary range per annum £28,998-£32,736 At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Regional Administrator you'll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. In this varied role every day will be filled with possibilities. You will get involved in anything from processing local Rep accreditations to finance system support. We'll look to you to support our Service Manager to deliver our services to members. It's a great way to build on your skills and experience and develop your potential. To join us you'll need I.T. skills (such as Microsoft Office packages) good communication skills and, ideally, a background in a relevant area such as customer service or administration. In this varied role every day will be filled with possibilities. You will be working with our members who work in Scotland, who may need assistance in matters relating to their employment or nursing practice. You will be working as a Patch Administrator to RCN Officers providing support and representation to members working within Scotland. As the first point of contact, you will provide excellent customer service by phone and in person to a diverse membership, including distressed callers at times. You will also support your patch team with various administrative duties, including diary management. Flexibility of tasks is a key component of this role, we strive to provide the best possible service to our members and officers we support, so having the ability to adapt is valued. In this role, you'll need to be organised, able to work within tight timelines and have a good working knowledge of Microsoft Office. You'll have the initiative to take personal ownership of projects and to prioritise your workload. You need to have excellent time management skills and exceptional communication and customer service skills. It's a job full of possibilities as you can get involved in a wide range of activities and responsibilities. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. What we deliver for our members is wide and varied so when it comes to how we work one size doesn't fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver - whether that's to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it's unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager. Our selection process Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Laura Petrie, Service Manager Mon - Wed AM on or Marie Mason, Service Manager Wed PM - Fri on . For more information about the recruitment and selection process please contact Opening date: 14 March 2024 Closing date: midnight on 16 April 2024 Assessment & interview date: 24 April 2024 Job Types: Full-time, Fixed term contract Contract length: 12 months Salary: £28,998.00-£32,736.00 per year Benefits: Employee discount Life insurance Referral programme Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language: English (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Horizon Care and Education Group
Melksham, Wiltshire
Bright Futures, Inspired By You. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. We have a new and exciting role as Regional Operations Manager covering a number of brand new Children's Residential Homes due to open in Wiltshire click apply for full job details
Mar 28, 2024
Full time
Bright Futures, Inspired By You. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. We have a new and exciting role as Regional Operations Manager covering a number of brand new Children's Residential Homes due to open in Wiltshire click apply for full job details
Human Resources Adviser Cambridge CB3 0LE/CB24 9NZ or East Malling ME19 6BJ Ref: SV/A1340-03 £32,000 - £36,000, depending on experience ABOUT THE JOB We are recruiting a Human Resources Adviser to provide a generalist HR service in-person and remotely to our employees located across Great Britain. This is an ideal opportunity if you have a strong background in HR, have great people skills and relish a proactive and solutions-oriented approach to HR. Joining a small HR team, in this hands-on role you will experience many aspects of managing and developing people. There will be space for your skills to grow, providing HR support and advice to our scientific, agricultural, horticultural and administrative staff, alongside getting involved in the nitty gritty of HR projects. For example, your experience with HR systems and processes, along with your ability to work collaboratively and consider different perspectives, will be key to your success as a key player in a project enabling different users make best use of our digital systems. Contract: PermanentWorking hours: 37 per week, Monday-Friday; part-time considered - minimum 30 hours. Hybrid working possible: At least 3 days per week working on-site required As HR Adviser, your duties include: Managing case work on a range of HR matters, including employee relations, remuneration, performance, recruitment and health and well-being. Supporting and coaching managers in HR best practice and the application of HR policies and procedures. Providing advice and guidance to employees and managers to support operations and organisational change. Analysing and reporting HR data Assisting with implementing initiatives to help embed NIAB's values and achieve its strategic objectives, such as improving attraction and retention, and promoting Equality, Diversity & Inclusion. Working with managers to identify development needs, research options for training provision, and develop, commission and integrate training programmes. Promoting employee engagement, for example by planning events, facilitating employee support network activities, devising communications and encouraging collaboration. Supporting HR admin staff with the administration of HR processes, including payroll. ABOUT YOU Essential requirements: Level 5 CIPD qualification or equivalent experience. Good interpersonal, verbal and written communication skills, with proven ability to build strong working relationships at all levels. Chartered Institute of Personnel Development (CIPD) level 3 qualification or equivalent experience. Demonstrable experience of working in a generalist HR role. Excellent understanding of UK employment law, data protection and HR good practice. Broad experience of using digital HR systems. Competency in Microsoft Office - Excel, Word, SharePoint, PowerPoint. Skills in collating, analysing and reporting HR data. Excellent organisational skills. A driving licence or access to independent means of travelling, enabling you to travel regularly between East Malling and Cambridge sites. Transport can be provided. See full Job Description on our website for more details. ABOUT US NIAB - Plant science into practice With headquarters in Cambridge and regional sites across the country, employing around 400 people, NIAB is a dynamic, research led and market driven plant bioscience organisation, with an emphasis on innovative applications for end-users in the agricultural, horticultural and food sectors. With over 100 years' experience of technology evaluation and transfer, NIAB is spear-heading the advancement of plant genetic resources through research, technical services and training. NIAB actively promotes equality, diversity and inclusion and encourages applications from all sections of society. As a Disability Confident Employer, we have a positive approach to employing people living with a disability. BENEFITS Benefits include 25 days' holiday plus public holidays and 3 days off during the Christmas period, flexible working, generous sick pay, attractive pension scheme, income protection, life assurance, employee discount scheme and free on-site parking. LOCATION This role will be based at either our Cambridge or East Malling sites. If Cambridge based, then the location is NIAB Headquarters, Cambridge CB3 OLE, transferring to NIAB's Park Farm site at Histon, Cambridge CB24 9NZ around Autumn 2024. Regular travel between Cambridge and East Malling sites required (approximately once a week). Very occasional travel to NIAB sites across Great Britain. Pool car available. Both Cambridge sites have free on-site parking and linked by cycle ways and regular buses to Cambridge city centre and railway station. HQ is 2 miles from the city centre. Park Farm is 4 miles from the city centre and close to Junction 32 of A14, with easy access to M11, A10 and A11. East Malling is three miles from junction four of the M20, with plenty of free on-site parking. NIAB East Malling can easily be accessed by the London Victoria to Dover (via Ashford International) rail route via West Malling station. Alternatively, exit the train at the East Malling station and take the short walk onto site. In your covering letter, please indicate your preferred working pattern (e.g. 37 hours over 5 days; home working 1 day per week). Closing date: 7 April 2024.1st interviews: w/c 15 April 2023.2nd interviews: w/c 22 April 2023. Apply soon as we may shortlist prior to the closing date.
Mar 28, 2024
Full time
Human Resources Adviser Cambridge CB3 0LE/CB24 9NZ or East Malling ME19 6BJ Ref: SV/A1340-03 £32,000 - £36,000, depending on experience ABOUT THE JOB We are recruiting a Human Resources Adviser to provide a generalist HR service in-person and remotely to our employees located across Great Britain. This is an ideal opportunity if you have a strong background in HR, have great people skills and relish a proactive and solutions-oriented approach to HR. Joining a small HR team, in this hands-on role you will experience many aspects of managing and developing people. There will be space for your skills to grow, providing HR support and advice to our scientific, agricultural, horticultural and administrative staff, alongside getting involved in the nitty gritty of HR projects. For example, your experience with HR systems and processes, along with your ability to work collaboratively and consider different perspectives, will be key to your success as a key player in a project enabling different users make best use of our digital systems. Contract: PermanentWorking hours: 37 per week, Monday-Friday; part-time considered - minimum 30 hours. Hybrid working possible: At least 3 days per week working on-site required As HR Adviser, your duties include: Managing case work on a range of HR matters, including employee relations, remuneration, performance, recruitment and health and well-being. Supporting and coaching managers in HR best practice and the application of HR policies and procedures. Providing advice and guidance to employees and managers to support operations and organisational change. Analysing and reporting HR data Assisting with implementing initiatives to help embed NIAB's values and achieve its strategic objectives, such as improving attraction and retention, and promoting Equality, Diversity & Inclusion. Working with managers to identify development needs, research options for training provision, and develop, commission and integrate training programmes. Promoting employee engagement, for example by planning events, facilitating employee support network activities, devising communications and encouraging collaboration. Supporting HR admin staff with the administration of HR processes, including payroll. ABOUT YOU Essential requirements: Level 5 CIPD qualification or equivalent experience. Good interpersonal, verbal and written communication skills, with proven ability to build strong working relationships at all levels. Chartered Institute of Personnel Development (CIPD) level 3 qualification or equivalent experience. Demonstrable experience of working in a generalist HR role. Excellent understanding of UK employment law, data protection and HR good practice. Broad experience of using digital HR systems. Competency in Microsoft Office - Excel, Word, SharePoint, PowerPoint. Skills in collating, analysing and reporting HR data. Excellent organisational skills. A driving licence or access to independent means of travelling, enabling you to travel regularly between East Malling and Cambridge sites. Transport can be provided. See full Job Description on our website for more details. ABOUT US NIAB - Plant science into practice With headquarters in Cambridge and regional sites across the country, employing around 400 people, NIAB is a dynamic, research led and market driven plant bioscience organisation, with an emphasis on innovative applications for end-users in the agricultural, horticultural and food sectors. With over 100 years' experience of technology evaluation and transfer, NIAB is spear-heading the advancement of plant genetic resources through research, technical services and training. NIAB actively promotes equality, diversity and inclusion and encourages applications from all sections of society. As a Disability Confident Employer, we have a positive approach to employing people living with a disability. BENEFITS Benefits include 25 days' holiday plus public holidays and 3 days off during the Christmas period, flexible working, generous sick pay, attractive pension scheme, income protection, life assurance, employee discount scheme and free on-site parking. LOCATION This role will be based at either our Cambridge or East Malling sites. If Cambridge based, then the location is NIAB Headquarters, Cambridge CB3 OLE, transferring to NIAB's Park Farm site at Histon, Cambridge CB24 9NZ around Autumn 2024. Regular travel between Cambridge and East Malling sites required (approximately once a week). Very occasional travel to NIAB sites across Great Britain. Pool car available. Both Cambridge sites have free on-site parking and linked by cycle ways and regular buses to Cambridge city centre and railway station. HQ is 2 miles from the city centre. Park Farm is 4 miles from the city centre and close to Junction 32 of A14, with easy access to M11, A10 and A11. East Malling is three miles from junction four of the M20, with plenty of free on-site parking. NIAB East Malling can easily be accessed by the London Victoria to Dover (via Ashford International) rail route via West Malling station. Alternatively, exit the train at the East Malling station and take the short walk onto site. In your covering letter, please indicate your preferred working pattern (e.g. 37 hours over 5 days; home working 1 day per week). Closing date: 7 April 2024.1st interviews: w/c 15 April 2023.2nd interviews: w/c 22 April 2023. Apply soon as we may shortlist prior to the closing date.
We are working with a provider of Social Housing, who are looking to recruit a Sustainability Manager to join their Asset Team on a permanent basis. As an expert in sustainability, energy programmes and carbon reduction, you will have experience of designing strategies that help organisations to achieve their goals. You will lead the development of a strategic environmental roadmap, including both housing assets and the business infrastructure. You will create a sustainability framework that translates strategy into practice, identifying core activities for delivery and review and baseline the current environmental journey using a range of data sources. You will evolve the organisations approach to ESG reporting, including the development of key metrics. Exploit opportunities for energy grant funding, overseeing grant applications and their onward performance monitoring, and support the asset management senior team in the preparation of budgets and business planning forecasts. Support technical teams in New Homes, Asset Management and others, in specifying requirements for contracts or design stage review of homes. We are looking for someone with: Expert knowledge of sustainability, energy programmes and carbon reduction. Experience of creating environmental strategies, aligning corporate objectives, legislation,and good practice. Experience of developing action plans that target sustainability initiatives that have a measurable business and/or customer benefit. Knowledge and experience of working in the property industry. Experience pf analysing data and creating insights to inform sound decision making. Experience of successful delivery of sustainability projects of varying scale and risk. Specific experience of creating and reporting business plan forecasts and budget projections in relation to sustainability. Knowledge of the social housing sector, the key risks and requirements in relation to energy performance and carbon reduction. Experience of working with multi-disciplinary teams (internal and external) to drive value and outcomes. Experience of managing contracts and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Knowledge and experience of risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position, or alternatively speak in more detail, please contact a member of the team
Mar 28, 2024
Full time
We are working with a provider of Social Housing, who are looking to recruit a Sustainability Manager to join their Asset Team on a permanent basis. As an expert in sustainability, energy programmes and carbon reduction, you will have experience of designing strategies that help organisations to achieve their goals. You will lead the development of a strategic environmental roadmap, including both housing assets and the business infrastructure. You will create a sustainability framework that translates strategy into practice, identifying core activities for delivery and review and baseline the current environmental journey using a range of data sources. You will evolve the organisations approach to ESG reporting, including the development of key metrics. Exploit opportunities for energy grant funding, overseeing grant applications and their onward performance monitoring, and support the asset management senior team in the preparation of budgets and business planning forecasts. Support technical teams in New Homes, Asset Management and others, in specifying requirements for contracts or design stage review of homes. We are looking for someone with: Expert knowledge of sustainability, energy programmes and carbon reduction. Experience of creating environmental strategies, aligning corporate objectives, legislation,and good practice. Experience of developing action plans that target sustainability initiatives that have a measurable business and/or customer benefit. Knowledge and experience of working in the property industry. Experience pf analysing data and creating insights to inform sound decision making. Experience of successful delivery of sustainability projects of varying scale and risk. Specific experience of creating and reporting business plan forecasts and budget projections in relation to sustainability. Knowledge of the social housing sector, the key risks and requirements in relation to energy performance and carbon reduction. Experience of working with multi-disciplinary teams (internal and external) to drive value and outcomes. Experience of managing contracts and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Knowledge and experience of risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position, or alternatively speak in more detail, please contact a member of the team
We are working with a provider of Social Housing, who are looking to recruit Asset an Strategy Manager on a permanent basis. This is a key leadership role, responsible for the asset data and ensuring is it integrated to set asset programmes and priorities across the homes and neighbourhoods. You will lead a small team of data analysis professionals. As a leader in the asset team, you will use your breadth of skills, knowledge, and experience to direct continuous improvement in the asset services. You will collaborate with the wider management team to shape the strategy and plans and oversee the approach to analysing the data that drives all investment decisions You will develop investment programmes that ensure compliance with relevant legal and regulatory requirements, and with their ICT department, lead the migration to a new Asset Management System You will lead the options appraisal of assets to ensure they represent VfM, identifying options for potential disposal, and lead the strategic review of known complex asset types (including sheltered housing and homes of non-traditional construction) to understand future use opportunities. Finally, you will create and cost energy improvement programmes to achieve EPC C for all homes by 2030, and Net Zero beyond, aligned to corporate Green and Ethical ambitions and sustainability roadmap for the business. We are looking for someone with experience of - Leading teams working in asset management, property services or related sectors. Managing teams, contracts, contractors and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Working in asset management at a strategic level within the social housing sector The operating environment for housing and asset management, particularly at the strategic level and including the requirements of legislation/regulation. Developing long term asset investment programmes using data driven insights. Asset options appraisal and developing future use plans to achieve long term asset viability. Property and construction practices to inform areas of focus Creating and reporting business plan forecasts and budget projections. Procuring goods and services to achieve value for money. Risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position please submit your CV, or alternatively speak in more detail, please contact a member of the team
Mar 28, 2024
Full time
We are working with a provider of Social Housing, who are looking to recruit Asset an Strategy Manager on a permanent basis. This is a key leadership role, responsible for the asset data and ensuring is it integrated to set asset programmes and priorities across the homes and neighbourhoods. You will lead a small team of data analysis professionals. As a leader in the asset team, you will use your breadth of skills, knowledge, and experience to direct continuous improvement in the asset services. You will collaborate with the wider management team to shape the strategy and plans and oversee the approach to analysing the data that drives all investment decisions You will develop investment programmes that ensure compliance with relevant legal and regulatory requirements, and with their ICT department, lead the migration to a new Asset Management System You will lead the options appraisal of assets to ensure they represent VfM, identifying options for potential disposal, and lead the strategic review of known complex asset types (including sheltered housing and homes of non-traditional construction) to understand future use opportunities. Finally, you will create and cost energy improvement programmes to achieve EPC C for all homes by 2030, and Net Zero beyond, aligned to corporate Green and Ethical ambitions and sustainability roadmap for the business. We are looking for someone with experience of - Leading teams working in asset management, property services or related sectors. Managing teams, contracts, contractors and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Working in asset management at a strategic level within the social housing sector The operating environment for housing and asset management, particularly at the strategic level and including the requirements of legislation/regulation. Developing long term asset investment programmes using data driven insights. Asset options appraisal and developing future use plans to achieve long term asset viability. Property and construction practices to inform areas of focus Creating and reporting business plan forecasts and budget projections. Procuring goods and services to achieve value for money. Risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position please submit your CV, or alternatively speak in more detail, please contact a member of the team
Estate Agent Branch Manager The search is on for a Branch Sales Manager with an emphasis on new business generation, valuations and listings so someone who is not one dimensional, but an all-rounder who can sell, value and list with the further emphasis on quality listings and not on low fees and even in the current climate they are still maintaining good fees. For sales people excited by working for our dynamic, innovative and prestigious clients then this opportunity is one that must not be allowed to pass you by. They will also consider a Senior Negotiator / Lister or Assistant Manager to take up the Branch Sales Managers position but you would need to have solid listing experience. Estate Agent Branch Manager Having seen a significant improvement in trading conditions with increased levels of new business across the board and as one of the towns market leading Estate Agents they are now looking to expand on their existing talent of Top Class property professionals. Estate Agent Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Manager Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Branch Manager Offered with a basic salary of £30,000 plus £500 per month car allowance or a quality company car with £60,000 on target earnings. Offered with a basic salary of £30,000 with £60,000 on target earnings plus a car allowance or a quality company car. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 28, 2024
Full time
Estate Agent Branch Manager The search is on for a Branch Sales Manager with an emphasis on new business generation, valuations and listings so someone who is not one dimensional, but an all-rounder who can sell, value and list with the further emphasis on quality listings and not on low fees and even in the current climate they are still maintaining good fees. For sales people excited by working for our dynamic, innovative and prestigious clients then this opportunity is one that must not be allowed to pass you by. They will also consider a Senior Negotiator / Lister or Assistant Manager to take up the Branch Sales Managers position but you would need to have solid listing experience. Estate Agent Branch Manager Having seen a significant improvement in trading conditions with increased levels of new business across the board and as one of the towns market leading Estate Agents they are now looking to expand on their existing talent of Top Class property professionals. Estate Agent Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Manager Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Branch Manager Offered with a basic salary of £30,000 plus £500 per month car allowance or a quality company car with £60,000 on target earnings. Offered with a basic salary of £30,000 with £60,000 on target earnings plus a car allowance or a quality company car. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Social Care & Education Jobs Ltd
Wilmslow, Cheshire
We have a Part-Time, Permanent, Job Vacancy for a School Maintenance Assistant Wilmslow Cheshire area close to the A34 / B5095. Benefits Part Time, 20 Hours per week, Monday Friday 2pm 6pm, Term Time Only. £12.15 - £13.14 per hour Depending on Experience / Skills Full Driving Licence is required. Life assurance, Health Cash back plan, pension, and perk box scheme. Car lease scheme, bike to work scheme. Free parking on site. Full training & continued support. Employer We are recruiting on behalf of a Specialist Education School for Children & Younger Adults with Autism. They have an impressive network of schools, colleges, and residential homes where they believe that every young person deserves to develop their abilities and create a positive future. Duties As their Maintenance Assistant / Operative you will assist in the overall maintenance of the school including the building itself and the grounds. You will be joining a fabulously friendly team. Your role will have a strong emphasis on Health & Safety and ensuring H&S measures are in place throughout the grounds and facilities. You will always ensure our buildings are fit for purpose for the Young People we support. Duties include (But are not limited to) General Site Maintenance and repairs as well as planned maintenance projects. Inspections, upkeep, and maintenance of all areas including buildings and outside areas. Keeping accurate records. Comply with regulations, policies, and procedures. Report damage, defects, and malfunctions to the School Manager. Promote and maximise security on site. You will work with the central estates department, supporting the development of the services through site expansion projects and integrating new/developed buildings. Requirements General maintenance experience, basic skills related to joinery and plumbing. Good record keeping & reporting skills. Excellent knowledge of Health & Safety Regulations. Knowledge of good working trade practices. Understanding of hot and cold-water systems. Apply If you are interested in applying please ensure you meet the above Criteria. Once you have applied one of our team will contact you and answer any questions you may have and tell you more about this fantastic opportunity.
Mar 28, 2024
Full time
We have a Part-Time, Permanent, Job Vacancy for a School Maintenance Assistant Wilmslow Cheshire area close to the A34 / B5095. Benefits Part Time, 20 Hours per week, Monday Friday 2pm 6pm, Term Time Only. £12.15 - £13.14 per hour Depending on Experience / Skills Full Driving Licence is required. Life assurance, Health Cash back plan, pension, and perk box scheme. Car lease scheme, bike to work scheme. Free parking on site. Full training & continued support. Employer We are recruiting on behalf of a Specialist Education School for Children & Younger Adults with Autism. They have an impressive network of schools, colleges, and residential homes where they believe that every young person deserves to develop their abilities and create a positive future. Duties As their Maintenance Assistant / Operative you will assist in the overall maintenance of the school including the building itself and the grounds. You will be joining a fabulously friendly team. Your role will have a strong emphasis on Health & Safety and ensuring H&S measures are in place throughout the grounds and facilities. You will always ensure our buildings are fit for purpose for the Young People we support. Duties include (But are not limited to) General Site Maintenance and repairs as well as planned maintenance projects. Inspections, upkeep, and maintenance of all areas including buildings and outside areas. Keeping accurate records. Comply with regulations, policies, and procedures. Report damage, defects, and malfunctions to the School Manager. Promote and maximise security on site. You will work with the central estates department, supporting the development of the services through site expansion projects and integrating new/developed buildings. Requirements General maintenance experience, basic skills related to joinery and plumbing. Good record keeping & reporting skills. Excellent knowledge of Health & Safety Regulations. Knowledge of good working trade practices. Understanding of hot and cold-water systems. Apply If you are interested in applying please ensure you meet the above Criteria. Once you have applied one of our team will contact you and answer any questions you may have and tell you more about this fantastic opportunity.
Senior Block Manager London Bridge up to £60k some home working We re working with a medium sized, boutique managing agent whose outstanding reputation has fuelled organic growth year on year to the point where they now require additional staff. Overseeing mostly RMC/RTM sites with some smaller bespoke settled new builds and conversions, they now seek to hire an additional Senior Property Manager as follows: Independently minded, non-corporate approach to managing long-retained, valued blocks with full accountability Stable career history, ideally underpinned by related professional qualification (IRPM/RICS) Fully experienced in all aspects of leasehold management, from budgets to insurance and major works Able to lead and guide property managers and assistants Some home working (negotiable) Genuine enthusiasm for block management Consistency in managing a stable, long retained, relatively trouble free compact portfolio Smartly presented, good sense of humour, excellent communication skills and IT literacy (experience of QUBE preferred) The successful Senior Property Manager will enjoy a starting salary up to £60k (possibly negotiable on experience) and work within modern, vibrant offices with a friendly, supportive team environment and excellent long term career options. To express your interest or find out more please apply now for immediate consideration and further info.
Mar 28, 2024
Full time
Senior Block Manager London Bridge up to £60k some home working We re working with a medium sized, boutique managing agent whose outstanding reputation has fuelled organic growth year on year to the point where they now require additional staff. Overseeing mostly RMC/RTM sites with some smaller bespoke settled new builds and conversions, they now seek to hire an additional Senior Property Manager as follows: Independently minded, non-corporate approach to managing long-retained, valued blocks with full accountability Stable career history, ideally underpinned by related professional qualification (IRPM/RICS) Fully experienced in all aspects of leasehold management, from budgets to insurance and major works Able to lead and guide property managers and assistants Some home working (negotiable) Genuine enthusiasm for block management Consistency in managing a stable, long retained, relatively trouble free compact portfolio Smartly presented, good sense of humour, excellent communication skills and IT literacy (experience of QUBE preferred) The successful Senior Property Manager will enjoy a starting salary up to £60k (possibly negotiable on experience) and work within modern, vibrant offices with a friendly, supportive team environment and excellent long term career options. To express your interest or find out more please apply now for immediate consideration and further info.
Social Buzzing has been running now for over 7 years and we pride ourselves on delivering our customer's consistent and effective Social Media and Digital Marketing, including SEO, PR and PPC. We enjoy working together and are strengths are our customer service and delivering our clients strong marketing campaigns to help them grow their businesses. We are looking for experienced Social Media Account Managers to join our growing team on both a full time and part time basis who have the following skillset - - Experience of Social Media is essential - For Full time jobs, you must have experience of working in a similar agency - Understanding of 'what works' on social media and how to use social media as an effective sales tool. - The ability to engage on social media liking, commenting, following, posting in groups and forums, tagging, retweeting - Social Media strategy is also key, suggesting ideas to clients for competitions and influencers and understanding how to implement these through social media as well - Understanding of how to source and liaise with influencers through social media - Knowledge of Hootsuite and how to use it - Preferred but not essential - Experience of running ads through Meta and Google would be advantageous but not essential - Good organisational skills - Excellent written English language skills as well as the attention to detail to double and triple check work. - Polite and friendly telephone manner - Able to demonstrate how you prioritise effectively Client communication is an essential part of the role, telephone calls, and email correspondence is included in the management with clients to help understand what their goals are and to advise the client on best practice and strategy. As the account manager you have sole responsibility of your clients, you need to be able to manage their expectations and build a relationship with them. We offer flexible working hours as well as a good salary. The salary is paid to you monthly and is based on the number of clients you manage. You get a set monthly fee per client you look after. We are a friendly team and you will be well supported in your role. You will be required to work from home at all time. We are looking for people who are able to join us on a long term basis. If you are interested, please email us your CV and we will be in touch :)
Mar 28, 2024
Full time
Social Buzzing has been running now for over 7 years and we pride ourselves on delivering our customer's consistent and effective Social Media and Digital Marketing, including SEO, PR and PPC. We enjoy working together and are strengths are our customer service and delivering our clients strong marketing campaigns to help them grow their businesses. We are looking for experienced Social Media Account Managers to join our growing team on both a full time and part time basis who have the following skillset - - Experience of Social Media is essential - For Full time jobs, you must have experience of working in a similar agency - Understanding of 'what works' on social media and how to use social media as an effective sales tool. - The ability to engage on social media liking, commenting, following, posting in groups and forums, tagging, retweeting - Social Media strategy is also key, suggesting ideas to clients for competitions and influencers and understanding how to implement these through social media as well - Understanding of how to source and liaise with influencers through social media - Knowledge of Hootsuite and how to use it - Preferred but not essential - Experience of running ads through Meta and Google would be advantageous but not essential - Good organisational skills - Excellent written English language skills as well as the attention to detail to double and triple check work. - Polite and friendly telephone manner - Able to demonstrate how you prioritise effectively Client communication is an essential part of the role, telephone calls, and email correspondence is included in the management with clients to help understand what their goals are and to advise the client on best practice and strategy. As the account manager you have sole responsibility of your clients, you need to be able to manage their expectations and build a relationship with them. We offer flexible working hours as well as a good salary. The salary is paid to you monthly and is based on the number of clients you manage. You get a set monthly fee per client you look after. We are a friendly team and you will be well supported in your role. You will be required to work from home at all time. We are looking for people who are able to join us on a long term basis. If you are interested, please email us your CV and we will be in touch :)