A great opportunity has become available for a reliable and skilled Customer Support Coordinator to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Assurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff Refer a Friend scheme About the Customer Support Coordinator: You will be working in a call centre environment responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service process and procedures. Ensuring this is managed effectively and efficiently, you must be focused on delivering customer service excellence to ensure the right outcome are achieved Key responsibilities as our Customer Support Coordinator will include: Managing the end-to-end process for all information received maintaining the Compliments and Complaints register and customer portals Recording accurate, and valuable information directly into the Compliments and Complaints Register, our Job Management Systems, and Client Databases Ensuring Compliments and Complaints are being dealt with in a timely manner Providing customer service excellence for all internal and external customers Ensuring Complaints and Compliments are addressed by following our Integrated Management System processes and procedures, highlighting, and escalating when this does not happen to ensure its not repeated Working closely with the Repairs Management Teams to identify the root cause of a complaint and ensure the corrective action is undertaken to resolve the complaint in a timely manner for the Customer Ensuring you manage customer satisfaction feedback from the portal to identify issues to resolve immediately and trends to be addressed for continual improvement Working with Repairs Management Teams to learn lessons and prevent similar complaints in the future Using data and measures to monitor performance of Complaints and Compliments that identify areas for improvement Ensuring you have an understanding of the service delivery model and our purpose Right Work at the Right Time Assisting with any other administrative activities that are required to support the team, to effectively manage the service You are responsible for your own Health & Safety and are expected to work with the Company and your line manger to ensure safety guidelines are followed and adhered What we are looking for in our Customer Support Coordinator: Minimum of 2 years Customer Service Experience Have previous complaint or dispute handling and investigation experience GCSE or equivalent grade C or above in Math and English Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude Possess good interpersonal skills and ability to communicate at all levels in a professional manner Able to communicate with the workforce and be able to remain professional even when issues are contentious Have an empathetic, patient and positive attitude A confident and professional telephone manner Have good intermediate computer skills in all MS Office applications and be very comfortable with using MS Excel to manage registers and manipulate data IT literate and able to learn quickly to be comfortable in using Mountjoy and Client job management systems Be extremely organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste If you feel you have the skills and experience to become our Customer Support Coordinator then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
Mar 28, 2024
Full time
A great opportunity has become available for a reliable and skilled Customer Support Coordinator to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Assurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff Refer a Friend scheme About the Customer Support Coordinator: You will be working in a call centre environment responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service process and procedures. Ensuring this is managed effectively and efficiently, you must be focused on delivering customer service excellence to ensure the right outcome are achieved Key responsibilities as our Customer Support Coordinator will include: Managing the end-to-end process for all information received maintaining the Compliments and Complaints register and customer portals Recording accurate, and valuable information directly into the Compliments and Complaints Register, our Job Management Systems, and Client Databases Ensuring Compliments and Complaints are being dealt with in a timely manner Providing customer service excellence for all internal and external customers Ensuring Complaints and Compliments are addressed by following our Integrated Management System processes and procedures, highlighting, and escalating when this does not happen to ensure its not repeated Working closely with the Repairs Management Teams to identify the root cause of a complaint and ensure the corrective action is undertaken to resolve the complaint in a timely manner for the Customer Ensuring you manage customer satisfaction feedback from the portal to identify issues to resolve immediately and trends to be addressed for continual improvement Working with Repairs Management Teams to learn lessons and prevent similar complaints in the future Using data and measures to monitor performance of Complaints and Compliments that identify areas for improvement Ensuring you have an understanding of the service delivery model and our purpose Right Work at the Right Time Assisting with any other administrative activities that are required to support the team, to effectively manage the service You are responsible for your own Health & Safety and are expected to work with the Company and your line manger to ensure safety guidelines are followed and adhered What we are looking for in our Customer Support Coordinator: Minimum of 2 years Customer Service Experience Have previous complaint or dispute handling and investigation experience GCSE or equivalent grade C or above in Math and English Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude Possess good interpersonal skills and ability to communicate at all levels in a professional manner Able to communicate with the workforce and be able to remain professional even when issues are contentious Have an empathetic, patient and positive attitude A confident and professional telephone manner Have good intermediate computer skills in all MS Office applications and be very comfortable with using MS Excel to manage registers and manipulate data IT literate and able to learn quickly to be comfortable in using Mountjoy and Client job management systems Be extremely organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste If you feel you have the skills and experience to become our Customer Support Coordinator then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
To deliver and coordinate repairs to the housing stock and operational buildings in line with agreed policies and budgets to ensure that a high quality customer focused service is provided to residents and premises managers To coordinate the batching of repairs to aid best value for money on delivery To monitor the delivery of repairs in line with agreed policies and performance standards To work with the building surveys in diagnosing building repair solutions for corporate assets Participate in identifying strategies and programmes of work for inclusion in annual revenue repairs and maintenance budgets and financial forecasts including consulting with tenant and leaseholders about programmes of work Participate in developing new initiatives and concepts and produce detailed solutions for repairs and maintenance programmes of work which comply with the latest planning, health and safety and building regulation requirements including obtaining all necessary permissions Manage the administration and supervision of repairs and maintenance works contracts including ensuring that contract conditions, specifications for materials and workmanship and health and safety plans are complied with Attend tenancy and public meetings including preparing any necessary reports, giving verbal advice and recommendations with respect to technical policy matters Knowledge & Experience Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this: Experience in coordinating and delivering a wide range of building repairs Experience in working with both direct and indirect labour Knowledge in diagnosing building faults to a wide range of buildings Experience of delivering to budgets A working knowledge of construction related health and safety regulations A working knowledge of planning and building regulation regulations Qualifications: Construction or maintenance qualification or equivalent experience Current driving licence
Mar 28, 2024
Contractor
To deliver and coordinate repairs to the housing stock and operational buildings in line with agreed policies and budgets to ensure that a high quality customer focused service is provided to residents and premises managers To coordinate the batching of repairs to aid best value for money on delivery To monitor the delivery of repairs in line with agreed policies and performance standards To work with the building surveys in diagnosing building repair solutions for corporate assets Participate in identifying strategies and programmes of work for inclusion in annual revenue repairs and maintenance budgets and financial forecasts including consulting with tenant and leaseholders about programmes of work Participate in developing new initiatives and concepts and produce detailed solutions for repairs and maintenance programmes of work which comply with the latest planning, health and safety and building regulation requirements including obtaining all necessary permissions Manage the administration and supervision of repairs and maintenance works contracts including ensuring that contract conditions, specifications for materials and workmanship and health and safety plans are complied with Attend tenancy and public meetings including preparing any necessary reports, giving verbal advice and recommendations with respect to technical policy matters Knowledge & Experience Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this: Experience in coordinating and delivering a wide range of building repairs Experience in working with both direct and indirect labour Knowledge in diagnosing building faults to a wide range of buildings Experience of delivering to budgets A working knowledge of construction related health and safety regulations A working knowledge of planning and building regulation regulations Qualifications: Construction or maintenance qualification or equivalent experience Current driving licence
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Technical Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 14.12.2023 We have a new opportunity for an Assistant Technical Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Technical Coordinator you will be an integral part of the Technical department, reporting to the Technical Manager. The technical arm of our regional technical teams is responsible for establishing the design of a new development, from site layouts to house type designs and landscaping our coordinators are a vital part of ensuring each home meets and exceeds our customers' expectations. Your role will involve coordinating, managing, and reviewing the development of key information, technical layouts and working drawing packages to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Working towards or achieved BTEC HND/HNC in Design or Construction or equivalent technical focused qualification. And/or Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Organisation skills and time management with ability to multitask. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure. Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder. Use of online drawing management systems. Use of Revitt. Continued professional development and keeping up to date with changes within the industry. Ability to assess architectural drawings to identify build risks and opportunities. More about the Assistant Technical Coordinator role Assist in assessing risks and opportunities in land opppourtunities and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist in the development of planning packs, including working with external consultants to produce the required reports and layouts and assist in the collation and submition of information to help in discharge of planning conditions. Co-ordinate consultants to deliver house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Assess development layouts and associated drawings to ensure accuracy as well as opportunities and risks. Co-ordinate information and liaise with architects, structural engineers and landscape architects, ensuring consistency between various designs. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Work with commercial teams to develop tender packs and review any queries arising during the tender process. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attending Pre-Start Meetings and briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings & handover packs. Work with site teams to resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees ar
Mar 28, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Technical Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 14.12.2023 We have a new opportunity for an Assistant Technical Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Technical Coordinator you will be an integral part of the Technical department, reporting to the Technical Manager. The technical arm of our regional technical teams is responsible for establishing the design of a new development, from site layouts to house type designs and landscaping our coordinators are a vital part of ensuring each home meets and exceeds our customers' expectations. Your role will involve coordinating, managing, and reviewing the development of key information, technical layouts and working drawing packages to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Working towards or achieved BTEC HND/HNC in Design or Construction or equivalent technical focused qualification. And/or Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Organisation skills and time management with ability to multitask. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure. Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder. Use of online drawing management systems. Use of Revitt. Continued professional development and keeping up to date with changes within the industry. Ability to assess architectural drawings to identify build risks and opportunities. More about the Assistant Technical Coordinator role Assist in assessing risks and opportunities in land opppourtunities and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist in the development of planning packs, including working with external consultants to produce the required reports and layouts and assist in the collation and submition of information to help in discharge of planning conditions. Co-ordinate consultants to deliver house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Assess development layouts and associated drawings to ensure accuracy as well as opportunities and risks. Co-ordinate information and liaise with architects, structural engineers and landscape architects, ensuring consistency between various designs. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Work with commercial teams to develop tender packs and review any queries arising during the tender process. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attending Pre-Start Meetings and briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings & handover packs. Work with site teams to resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees ar
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 28, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Role: Handover Coordinator REF 74269 Contract Length: 12 months Location: Hybrid/Aldermaston or Burghfield- 50% onsite 50% homebased IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: DV requested Spinwell is recruiting for a Handover Coordinator for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HANDOVER COORDINATOR Comply with the client procedures, processes & standards and ensure that all project team personnel comply with the specific procedures relating to Handover. Provide handover status reporting to the Handover Team Leader and Project Manager. Track & forecast the progress and quality of documentation being delivered by disciplines. Effectively and accurately communicate relevant project Handover information to the client and project team. Communicate ideas for improving company processes with a positive and constructive attitude, and encourage this attitude in others. Assuring deliverables and arrangements between all participating stakeholders are agreed and appropriately accounted for. Ensure that suppliers and project team understand the Handover Process and are aware of client s handover expectations. Maintain and promote high personal standards in Environment, Safety, Health, Security and Quality. Ensure the agreed records and documentation are produced and maintained to demonstrate compliance to relevant quality, performance, standards and legislation. Chair meetings and distribute minutes to all project team members. Final verification of completed documentation. Facilitate the production and agreement of: Handover Management Arrangements; Handover Deliverable Lists; and Functional Breakdown Structures. SKILLS/EXPERIENCE OF THE HANDOVER COORDINATOR Project Coordinator experience Engineering background Construction experience understanding of construction or commissioning- experience working in a site office on facilities/infrastructure projects (hospitals, airports, rail etc NOT IT) Understanding of Health&Safety records Documentation control experience If you are a Handover Coordinator, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Mar 27, 2024
Contractor
Role: Handover Coordinator REF 74269 Contract Length: 12 months Location: Hybrid/Aldermaston or Burghfield- 50% onsite 50% homebased IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: DV requested Spinwell is recruiting for a Handover Coordinator for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HANDOVER COORDINATOR Comply with the client procedures, processes & standards and ensure that all project team personnel comply with the specific procedures relating to Handover. Provide handover status reporting to the Handover Team Leader and Project Manager. Track & forecast the progress and quality of documentation being delivered by disciplines. Effectively and accurately communicate relevant project Handover information to the client and project team. Communicate ideas for improving company processes with a positive and constructive attitude, and encourage this attitude in others. Assuring deliverables and arrangements between all participating stakeholders are agreed and appropriately accounted for. Ensure that suppliers and project team understand the Handover Process and are aware of client s handover expectations. Maintain and promote high personal standards in Environment, Safety, Health, Security and Quality. Ensure the agreed records and documentation are produced and maintained to demonstrate compliance to relevant quality, performance, standards and legislation. Chair meetings and distribute minutes to all project team members. Final verification of completed documentation. Facilitate the production and agreement of: Handover Management Arrangements; Handover Deliverable Lists; and Functional Breakdown Structures. SKILLS/EXPERIENCE OF THE HANDOVER COORDINATOR Project Coordinator experience Engineering background Construction experience understanding of construction or commissioning- experience working in a site office on facilities/infrastructure projects (hospitals, airports, rail etc NOT IT) Understanding of Health&Safety records Documentation control experience If you are a Handover Coordinator, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Mar 27, 2024
Full time
We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Role overview ID: Entity: Vistry Region: Vistry South Central Midlands Department: Technical Contract Type: Permanent - Full Time Job Location: Coleshill, West Midlands Date Posted: 22.03.2024 We have a fantastic opportunity for an Technical Coordinator to join our team within Vistry South Central Midlands at our Coleshill office. As our Technical Coordinator you will be responsible for the successful implementation of all technical superstructure tasks including the production and management of concise, accurate and detailed construction drawings throughout the life cycle of numerous and evolving projects. In addition, effectively communicating and supporting all regional and group departments will be required to ensure the business goals are achieved. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architectural Technologist background BTEC HND/HNC in Design, Construction or equivalent At least 5 years' experience working within a technical role at a residential house builder or consultancy. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word, Proven ability in an Architectural Technologist role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Be practical and methodical with good analytical skills and able to suggest solutions to problems. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept honest feedback on one's work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Willing to work extra to meet deadlines as and when the business needs require it Desirable - Further education, i.e. MCIAT/MCIOB CSCS card qualification Use of Viewpoint drawing management system. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Technical Coordinator role Negotiate effectively with a wide range of organisations, statutory bodies and interest groups to achieve the desired design outcomes. Communicate effectively with all relevant departments in writing, verbally and in presentation format to provide accurate and timely information. Establish and maintain strong and respected working relationships with internal departments, local authorities and companies throughout the region. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate consultants or when required be able to personally produce house type working drawings and liaise with key suppliers to provide ancillary information for tender, construction and sales packs. Be conversant with current building regulations, procedures, construction methods, materials costs and general market conditions in relation to Company products Undertaking value engineering assessments and ensure buildability. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attend regional sites to resolve technical and construction related problems. Detail and monitor acceptable solutions to resolve. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to superstructures. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Provide information for Housing Association contracts and attendance of progress meetings, Attend departmental meetings as required. Ensure all relevant stakeholders are informed of key departmental developments. Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Always wear appropriate protective clothing on site. Attend all health and safety training as required by the Company Coach and support team members as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyon
Mar 27, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry South Central Midlands Department: Technical Contract Type: Permanent - Full Time Job Location: Coleshill, West Midlands Date Posted: 22.03.2024 We have a fantastic opportunity for an Technical Coordinator to join our team within Vistry South Central Midlands at our Coleshill office. As our Technical Coordinator you will be responsible for the successful implementation of all technical superstructure tasks including the production and management of concise, accurate and detailed construction drawings throughout the life cycle of numerous and evolving projects. In addition, effectively communicating and supporting all regional and group departments will be required to ensure the business goals are achieved. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architectural Technologist background BTEC HND/HNC in Design, Construction or equivalent At least 5 years' experience working within a technical role at a residential house builder or consultancy. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word, Proven ability in an Architectural Technologist role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Be practical and methodical with good analytical skills and able to suggest solutions to problems. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept honest feedback on one's work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Willing to work extra to meet deadlines as and when the business needs require it Desirable - Further education, i.e. MCIAT/MCIOB CSCS card qualification Use of Viewpoint drawing management system. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Technical Coordinator role Negotiate effectively with a wide range of organisations, statutory bodies and interest groups to achieve the desired design outcomes. Communicate effectively with all relevant departments in writing, verbally and in presentation format to provide accurate and timely information. Establish and maintain strong and respected working relationships with internal departments, local authorities and companies throughout the region. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate consultants or when required be able to personally produce house type working drawings and liaise with key suppliers to provide ancillary information for tender, construction and sales packs. Be conversant with current building regulations, procedures, construction methods, materials costs and general market conditions in relation to Company products Undertaking value engineering assessments and ensure buildability. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attend regional sites to resolve technical and construction related problems. Detail and monitor acceptable solutions to resolve. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to superstructures. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Provide information for Housing Association contracts and attendance of progress meetings, Attend departmental meetings as required. Ensure all relevant stakeholders are informed of key departmental developments. Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Always wear appropriate protective clothing on site. Attend all health and safety training as required by the Company Coach and support team members as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyon
Our team is the best in the industry - is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: • Processing all hire desk administration including customer and supplier queries • Managing a range of incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is desirable • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Mar 27, 2024
Full time
Our team is the best in the industry - is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: • Processing all hire desk administration including customer and supplier queries • Managing a range of incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is desirable • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Role: Project Coordinator Location: Exeter Salary: up to £32,000 We are currently looking for a Project Coordinator to work with our client in Exeter. The ideal candidate will assist the Lifecycle Projects Manager in the delivery of projects and will play a crucial role in maintaining and organising financial administrative documentation. Key Responsibilities: Collaborate closely with the Lifecycle Manager to ensure successful delivery of all lifecycle and variation projects across contracts. Liaise with contractors and suppliers to survey works and obtain quotes meeting project requirements. Assist in managing lifecycle and variation works according to contracted documents and timelines, ensuring compliance with health and safety standards. Support project administration and finances from inception to completion, adhering to contract requirements. Skills and Qualifications: Previous experience within FM/construction projects Excellent IT skills and customer service skills Benefits: 24 days annual leave Life Assurance Employee Assistance Programme, Retail Discounts and many more This is a fantastic opportunity to join a secure, leading FM company. Please apply or call Enrica at 300 North (url removed) - (phone number removed).
Mar 23, 2024
Full time
Role: Project Coordinator Location: Exeter Salary: up to £32,000 We are currently looking for a Project Coordinator to work with our client in Exeter. The ideal candidate will assist the Lifecycle Projects Manager in the delivery of projects and will play a crucial role in maintaining and organising financial administrative documentation. Key Responsibilities: Collaborate closely with the Lifecycle Manager to ensure successful delivery of all lifecycle and variation projects across contracts. Liaise with contractors and suppliers to survey works and obtain quotes meeting project requirements. Assist in managing lifecycle and variation works according to contracted documents and timelines, ensuring compliance with health and safety standards. Support project administration and finances from inception to completion, adhering to contract requirements. Skills and Qualifications: Previous experience within FM/construction projects Excellent IT skills and customer service skills Benefits: 24 days annual leave Life Assurance Employee Assistance Programme, Retail Discounts and many more This is a fantastic opportunity to join a secure, leading FM company. Please apply or call Enrica at 300 North (url removed) - (phone number removed).
Job Title: Construction Projects Manager Location: Wigan Salary: Competitive Job type: Full Time position to commence asap. 45 hrs per week Monday to Friday typically. Amspec Limited in Wigan have grown over the last 22 years into one of the most capable and exciting Design & Build enterprises in the Northwest, currently operating in 4 key sectors: Commercial and Industrial Retail and Leisure Public Sector Specialist and Bespoke (our Specialist and Bespoke service involves the Design and Manufacture of fitted and loose Joinery products). The role: We are looking to recruit an experienced, enthusiastic Projects Manager to assist with the day to day running of various Fit Out & Refurbishment projects. You must have a varied knowledge and skill set across the Construction Industry with the ability to manage more than one project at any one time - the value of the projects can range anywhere from £20,000 to £10,000,000. The Candidate: Strong communication skills with both site teams and client. Demonstrated negotiation and problem-solving skills. Robust skills in Microsoft Office software, including Word, Excel, PowerPoint & Project. Team working mentality with a pro-active approach. People management and project planning skills It is essential that you have at least 4 years of up-to-date knowledge in Construction Contracts Experience in Refurbishment projects with relevant qualifications in relation to Health & Safety / Management (ideally a HNC / HND in Construction Management or minimum SMSTS certification) with a valid CSCS Card. Responsibilities and Accountabilities: Strong communication skills with both site teams and client. Demonstrated negotiation and problem-solving skills. Robust skills in Microsoft Office software, including Word, Excel, PowerPoint & Project. Team working mentality with a pro-active approach. Extensive knowledge in Construction processes. Adaptable approach to projects dependent on requirements. People management and staff supervision. Excellent organisation and project planning. Being confident, professional and flexible. Being energetic and able to handle stress. As a business, we recognise that our strength lies within our workforce and our Investors in People achievement reflects our commitment to people management excellence. We have an expectation that our staff live and believe in our core values: A spiring to be the best & celebrating success M aintaining relationships S afe working environment P romoting team working & balanced lives E xceeding client expectations C onsidering the environment Benefits: We offer a company pension scheme and staff reward and recognition programme. We also encourage and promote continuous professional development for all staff, with no barriers to further training. Additionally, if you love a challenge, are dedicated, hardworking and committed, then you are the perfect candidate to join our team! It is our policy as an Employer to comply with all relevant obligations under the Equality Act 2010. The Company will ensure that all persons are selected, promoted and treated equally on the basis of their relevant aptitudes, skills and abilities without regard to race, colour, religion or belief, age, national origin, sex, sexual orientation, gender reassignment, pregnancy and maternity, marriage and civil partnership or disability Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Should you meet the desired criteria and wish to be considered for interview, please click 'apply' with your CV no later than Thursday 28th March 2024. Candidates with experience or relevant job titles of; Construction Team Leader, Operations Team Leader, Project Manager, Construction Manager, Site Team Leader, Project Supervisor, Construction Coordinator, Site Coordinator, Site Supervisor, Site Management, Construction Site Supervisor, Construction Site Manager, Construction Site Coordinator may also be considered for this role.
Mar 20, 2024
Full time
Job Title: Construction Projects Manager Location: Wigan Salary: Competitive Job type: Full Time position to commence asap. 45 hrs per week Monday to Friday typically. Amspec Limited in Wigan have grown over the last 22 years into one of the most capable and exciting Design & Build enterprises in the Northwest, currently operating in 4 key sectors: Commercial and Industrial Retail and Leisure Public Sector Specialist and Bespoke (our Specialist and Bespoke service involves the Design and Manufacture of fitted and loose Joinery products). The role: We are looking to recruit an experienced, enthusiastic Projects Manager to assist with the day to day running of various Fit Out & Refurbishment projects. You must have a varied knowledge and skill set across the Construction Industry with the ability to manage more than one project at any one time - the value of the projects can range anywhere from £20,000 to £10,000,000. The Candidate: Strong communication skills with both site teams and client. Demonstrated negotiation and problem-solving skills. Robust skills in Microsoft Office software, including Word, Excel, PowerPoint & Project. Team working mentality with a pro-active approach. People management and project planning skills It is essential that you have at least 4 years of up-to-date knowledge in Construction Contracts Experience in Refurbishment projects with relevant qualifications in relation to Health & Safety / Management (ideally a HNC / HND in Construction Management or minimum SMSTS certification) with a valid CSCS Card. Responsibilities and Accountabilities: Strong communication skills with both site teams and client. Demonstrated negotiation and problem-solving skills. Robust skills in Microsoft Office software, including Word, Excel, PowerPoint & Project. Team working mentality with a pro-active approach. Extensive knowledge in Construction processes. Adaptable approach to projects dependent on requirements. People management and staff supervision. Excellent organisation and project planning. Being confident, professional and flexible. Being energetic and able to handle stress. As a business, we recognise that our strength lies within our workforce and our Investors in People achievement reflects our commitment to people management excellence. We have an expectation that our staff live and believe in our core values: A spiring to be the best & celebrating success M aintaining relationships S afe working environment P romoting team working & balanced lives E xceeding client expectations C onsidering the environment Benefits: We offer a company pension scheme and staff reward and recognition programme. We also encourage and promote continuous professional development for all staff, with no barriers to further training. Additionally, if you love a challenge, are dedicated, hardworking and committed, then you are the perfect candidate to join our team! It is our policy as an Employer to comply with all relevant obligations under the Equality Act 2010. The Company will ensure that all persons are selected, promoted and treated equally on the basis of their relevant aptitudes, skills and abilities without regard to race, colour, religion or belief, age, national origin, sex, sexual orientation, gender reassignment, pregnancy and maternity, marriage and civil partnership or disability Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Should you meet the desired criteria and wish to be considered for interview, please click 'apply' with your CV no later than Thursday 28th March 2024. Candidates with experience or relevant job titles of; Construction Team Leader, Operations Team Leader, Project Manager, Construction Manager, Site Team Leader, Project Supervisor, Construction Coordinator, Site Coordinator, Site Supervisor, Site Management, Construction Site Supervisor, Construction Site Manager, Construction Site Coordinator may also be considered for this role.
Head of Health & Safety - London - Competitive Salary + benefits We are currently recruiting a Head of H&S for industry leading advertising / media organisation based in London. Reporting into the Operations Director and leading a team of 3 Safety Managers, the main focus of the role will be to drive the health and safety strategy and culture across the organisation. Responsibilities for the Head of Health and Safety will include: Ownership of the Integrated Management System and associated Audits and Accreditations. Third party outsourced partners and contractor assurance and auditing. Supply chain commitments to Safety, Quality, Environment. Construction safety and CDM responsibilities in conjunction with deployment partners and contracted services. Safety regulations and improvement programmes including behavioural safety. Quality Management System certification. Energy and Environment Management and sustainability development. Disaster and Business Continuity Planning and Management in support of Plan B. Incident escalation, management, and reporting. Sentinel Coordinator for the business. In order to be considered for the role the successful candidate will have: NEBOSH Diploma (or working towards) Experience working with ISO-accreditations 45001, 14001, and 9001. Construction/CDM experience would be desirable. Proven experience leading a team and operating in a high-risk environment; ideally rail operations/transport. A pragmatic and solutions-focused outlook with the ability to spot efficiencies across the organisation. Bryan & Armstrong Ltd is a specialist Health & Safety recruiter, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM Coordinator, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
Mar 15, 2024
Full time
Head of Health & Safety - London - Competitive Salary + benefits We are currently recruiting a Head of H&S for industry leading advertising / media organisation based in London. Reporting into the Operations Director and leading a team of 3 Safety Managers, the main focus of the role will be to drive the health and safety strategy and culture across the organisation. Responsibilities for the Head of Health and Safety will include: Ownership of the Integrated Management System and associated Audits and Accreditations. Third party outsourced partners and contractor assurance and auditing. Supply chain commitments to Safety, Quality, Environment. Construction safety and CDM responsibilities in conjunction with deployment partners and contracted services. Safety regulations and improvement programmes including behavioural safety. Quality Management System certification. Energy and Environment Management and sustainability development. Disaster and Business Continuity Planning and Management in support of Plan B. Incident escalation, management, and reporting. Sentinel Coordinator for the business. In order to be considered for the role the successful candidate will have: NEBOSH Diploma (or working towards) Experience working with ISO-accreditations 45001, 14001, and 9001. Construction/CDM experience would be desirable. Proven experience leading a team and operating in a high-risk environment; ideally rail operations/transport. A pragmatic and solutions-focused outlook with the ability to spot efficiencies across the organisation. Bryan & Armstrong Ltd is a specialist Health & Safety recruiter, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM Coordinator, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
Our team is the best in the industry - is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: • Processing all hire desk administration including customer and supplier queries • Managing a range of incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is desirable • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Mar 14, 2024
Full time
Our team is the best in the industry - is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: • Processing all hire desk administration including customer and supplier queries • Managing a range of incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is desirable • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Job Opportunity: Team Leader - Property Services About Us: We are a dynamic and forward-thinking organization within the Placemaking & Housing sector, committed to delivering top-notch property services. Our team, based in the vibrant community of Haringey, is currently seeking a talented individual to join us as a Team Leader within our Repairs Service. Position Details: Job Title: Team Leader Directorate: Placemaking & Housing Business Unit: Property Services - Haringey Repairs Service Reports to: Head of Repairs Grade: PO3 Role Overview: As a Team Leader, you will play a pivotal role in managing, directing, and planning responsive repairs/planned and void works. Your primary responsibilities will include overseeing a team of operatives and subcontractors, ensuring the delivery of high-quality, cost-effective services while adhering to health and safety regulations. Key Responsibilities: Lead and manage a team of Works Coordinators and Surveyors, handling recruitment, appraisals, and performance management. Plan and program workloads, ensuring timely completion within prescribed budgets. Collaborate with Continuous Improvement Managers to enhance service delivery and meet resident needs. Conduct negotiations with clients and subcontractors, ensuring accurate estimates and cost recovery. Optimize human resources, equipment, materials, and transport for efficient utilization. Ensure compliance with Schedule of Rates and contract requirements. Provide technical advice, maintain client relationships, and ensure health and safety standards. Foster good industrial relations and compliance with statutory requirements. Utilize information technology systems for daily monitoring and business operations. Conduct post-inspections for performance monitoring and implement service improvements. Monitor sickness and attendance, taking necessary actions as per the Sickness Absence procedure. Attend meetings with various stakeholders as a representative of the Repairs Service. Provide feedback on the introduction and use of new materials and working methods. Investigate and address complaints/enquiries, implementing improvements based on resident feedback. Requirements: Qualified and experienced tradesperson or repairs surveying background. Full driving license. NEBOSH/IOSH, ROSPA Construction Health & Safety, CIOB Maintenance Certificate, IMBM Maintenance Certificate (desirable). Building maintenance knowledge and experience. Staff supervision and management skills. Contract administration experience. Financial and quality control expertise. Use of dynamic scheduling systems (desirable). Excellent customer care skills. Effective communication skills, both verbal and written. Availability for work outside normal hours.
Mar 14, 2024
Contractor
Job Opportunity: Team Leader - Property Services About Us: We are a dynamic and forward-thinking organization within the Placemaking & Housing sector, committed to delivering top-notch property services. Our team, based in the vibrant community of Haringey, is currently seeking a talented individual to join us as a Team Leader within our Repairs Service. Position Details: Job Title: Team Leader Directorate: Placemaking & Housing Business Unit: Property Services - Haringey Repairs Service Reports to: Head of Repairs Grade: PO3 Role Overview: As a Team Leader, you will play a pivotal role in managing, directing, and planning responsive repairs/planned and void works. Your primary responsibilities will include overseeing a team of operatives and subcontractors, ensuring the delivery of high-quality, cost-effective services while adhering to health and safety regulations. Key Responsibilities: Lead and manage a team of Works Coordinators and Surveyors, handling recruitment, appraisals, and performance management. Plan and program workloads, ensuring timely completion within prescribed budgets. Collaborate with Continuous Improvement Managers to enhance service delivery and meet resident needs. Conduct negotiations with clients and subcontractors, ensuring accurate estimates and cost recovery. Optimize human resources, equipment, materials, and transport for efficient utilization. Ensure compliance with Schedule of Rates and contract requirements. Provide technical advice, maintain client relationships, and ensure health and safety standards. Foster good industrial relations and compliance with statutory requirements. Utilize information technology systems for daily monitoring and business operations. Conduct post-inspections for performance monitoring and implement service improvements. Monitor sickness and attendance, taking necessary actions as per the Sickness Absence procedure. Attend meetings with various stakeholders as a representative of the Repairs Service. Provide feedback on the introduction and use of new materials and working methods. Investigate and address complaints/enquiries, implementing improvements based on resident feedback. Requirements: Qualified and experienced tradesperson or repairs surveying background. Full driving license. NEBOSH/IOSH, ROSPA Construction Health & Safety, CIOB Maintenance Certificate, IMBM Maintenance Certificate (desirable). Building maintenance knowledge and experience. Staff supervision and management skills. Contract administration experience. Financial and quality control expertise. Use of dynamic scheduling systems (desirable). Excellent customer care skills. Effective communication skills, both verbal and written. Availability for work outside normal hours.
In a Nutshell We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Mar 12, 2024
Full time
In a Nutshell We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Job Title: Construction Project Manager Location : Dorset, site-based role for construction projects across London and the South East. Salary: Competitive + Company Vehicle Job Type: Permanent, Full-time Originally established in 2000, T&T Facades is now one of the longest serving cladding and complete façade specialist contractors in the South region. We specialise in cladding projects for new build and cladding remediation works which includes rainscreen and render installation as well as SFS. Around 70% of our contracts are now re-clad projects (post Grenfell) and remediation projects. We have around 25 permanent staff based in our Fareham, Hampshire office and work with subcontract labour teams for installation work. The salary package (including a company vehicle) will be very competitive and commensurate with the senior level of this position and will be based on the level of skills, expertise and experience of the candidate. The Role: The Project Manager will manage the day to day operations on site and ensure that labour is working safely and efficiently, in line with the current design, programme and regulations. The job holder will be the interface between the site and office and the main point of contact for projects that they manage, therefore, excellent communication and interpersonal skills, and strong attention to detail is essential. The job holder will be required to travel between sites under their remit and the office (Fareham) therefore a valid UK driving licence is necessary, as is the right to work in the UK. Key Responsibilities and Accountabilities: Site set up through liaison with the Contract Manager (CM): Set up the site office Prepare and deliver site inductions Ensure all site documentation is prepared specific to the project and effectively communicated to all operatives which will include: RAMS (Risk Assessments & Method Statements) Project drawings Inspection & Test Plans H&S paperwork Prepare a materials storage area ensuring it is safe, secure and of sufficient size Throughout the project: Material & Fixings: Liaise with the buyer on a daily basis to manage material deliveries and update the material tracker for the project Raising site Material Requests (MR) in a timely Check all deliveries to site are correct, complete and in line with POD's. Report any irregularities and shortfall etc to the buyer Manage and record the use of any hired plant equipment (MEWPs/ scaffold towers/ small tools etc ) to subcontractors Liaise with the CM to produce any on site Production Drawings required Labour: Undertake daily briefings to allocate work force to areas of work in line with the programme Ensure that correct, current information is given to the subcontractors to build to Record attendance on weekly allocation sheets Ensure the labour is aware of the manufacturer's installation literature, and quality requirements of the Inspection Test Plan (ITP) Ensure labour is producing work of sufficient quality and speed to maintain the programme Set targets to achieve programme betterment Meetings: Attend all weekly/fortnightly site meetings with the CM and client Participate in weekly internal production meetings Co-ordinate and meet supplier representatives, and escort them during site visits Health & Safety: Ensure all site operatives fully understand the RAMS for the project Hold daily briefings with site operatives and deliver ToolBox Talks as required, recording their attendance and understanding Facilitate site visits with our external H&S advisors BSG and highlight/record any concerns Ensure sight of and record scaffold/ MEWP access checks are being undertaken by the MC/ operatives Administer any permit to work systems in place QA: Take responsibility for implementing and completing the project specific ITP Inspect subcontractor works and ensure that the installation is in line with manufacturers installation tolerances and guidelines, T&T drawings and specifications, industry standards and any other project specific requirements identified within the ITP Provide inspection reports to the client at each hold point to include photographic evidence Copy issue all QA documents to the document controller for upload onto the Procore system About you: This is a senior level appointment and as such the job holder must have: The relevant construction site / management qualifications Demonstrable experience of setting up and managing commercial construction sites, preferably in the cladding / facades sector ideally with a specialist or main contractor Experience of managing site teams is also essential Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Project Management, Project Administrator, Project Estimator, Project Director, Senior Project Lead, Senior Project Manager, Senior Project Coordinator, Project Manager, Labourer, Lead Project Manager, Construction Projects, Cladding, Facades, Site Manager, Construction Site Manager, Site Team Leader may all be considered.
Mar 11, 2024
Full time
Job Title: Construction Project Manager Location : Dorset, site-based role for construction projects across London and the South East. Salary: Competitive + Company Vehicle Job Type: Permanent, Full-time Originally established in 2000, T&T Facades is now one of the longest serving cladding and complete façade specialist contractors in the South region. We specialise in cladding projects for new build and cladding remediation works which includes rainscreen and render installation as well as SFS. Around 70% of our contracts are now re-clad projects (post Grenfell) and remediation projects. We have around 25 permanent staff based in our Fareham, Hampshire office and work with subcontract labour teams for installation work. The salary package (including a company vehicle) will be very competitive and commensurate with the senior level of this position and will be based on the level of skills, expertise and experience of the candidate. The Role: The Project Manager will manage the day to day operations on site and ensure that labour is working safely and efficiently, in line with the current design, programme and regulations. The job holder will be the interface between the site and office and the main point of contact for projects that they manage, therefore, excellent communication and interpersonal skills, and strong attention to detail is essential. The job holder will be required to travel between sites under their remit and the office (Fareham) therefore a valid UK driving licence is necessary, as is the right to work in the UK. Key Responsibilities and Accountabilities: Site set up through liaison with the Contract Manager (CM): Set up the site office Prepare and deliver site inductions Ensure all site documentation is prepared specific to the project and effectively communicated to all operatives which will include: RAMS (Risk Assessments & Method Statements) Project drawings Inspection & Test Plans H&S paperwork Prepare a materials storage area ensuring it is safe, secure and of sufficient size Throughout the project: Material & Fixings: Liaise with the buyer on a daily basis to manage material deliveries and update the material tracker for the project Raising site Material Requests (MR) in a timely Check all deliveries to site are correct, complete and in line with POD's. Report any irregularities and shortfall etc to the buyer Manage and record the use of any hired plant equipment (MEWPs/ scaffold towers/ small tools etc ) to subcontractors Liaise with the CM to produce any on site Production Drawings required Labour: Undertake daily briefings to allocate work force to areas of work in line with the programme Ensure that correct, current information is given to the subcontractors to build to Record attendance on weekly allocation sheets Ensure the labour is aware of the manufacturer's installation literature, and quality requirements of the Inspection Test Plan (ITP) Ensure labour is producing work of sufficient quality and speed to maintain the programme Set targets to achieve programme betterment Meetings: Attend all weekly/fortnightly site meetings with the CM and client Participate in weekly internal production meetings Co-ordinate and meet supplier representatives, and escort them during site visits Health & Safety: Ensure all site operatives fully understand the RAMS for the project Hold daily briefings with site operatives and deliver ToolBox Talks as required, recording their attendance and understanding Facilitate site visits with our external H&S advisors BSG and highlight/record any concerns Ensure sight of and record scaffold/ MEWP access checks are being undertaken by the MC/ operatives Administer any permit to work systems in place QA: Take responsibility for implementing and completing the project specific ITP Inspect subcontractor works and ensure that the installation is in line with manufacturers installation tolerances and guidelines, T&T drawings and specifications, industry standards and any other project specific requirements identified within the ITP Provide inspection reports to the client at each hold point to include photographic evidence Copy issue all QA documents to the document controller for upload onto the Procore system About you: This is a senior level appointment and as such the job holder must have: The relevant construction site / management qualifications Demonstrable experience of setting up and managing commercial construction sites, preferably in the cladding / facades sector ideally with a specialist or main contractor Experience of managing site teams is also essential Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Project Management, Project Administrator, Project Estimator, Project Director, Senior Project Lead, Senior Project Manager, Senior Project Coordinator, Project Manager, Labourer, Lead Project Manager, Construction Projects, Cladding, Facades, Site Manager, Construction Site Manager, Site Team Leader may all be considered.
This role will report into and work very closely with the Property, Facilities and Procurement Director, as well as the wider department team, with overall responsibility for the management of all hard and soft services at Sotheby's London complex and Greenford Park storage unit. Within this, the role will need to ensure that deadlines and targets are achieved by all team members and contractors in line with Health and Safety, environmental and company procedures and all other legislative standards. The role will also work closely with our Risk / Security and Auction Operations departments with a need to adapt to senior management requirements. This role is required to initiate and establish standards for quality and service responsiveness, that are required to be supported under contracts, and additionally, monitor and control results to ensure the highest level of performance with available resources to satisfy Sotheby's goals and objectives. There will be a requirement to develop and maintain a culture of continuous improvement and coordinate response and mitigation efforts to prevent or minimise personal injury and loss of property, whilst striving for industry best practice and service excellence. A key objective will be to ensure employees have the right space, tools, workstations, environment and general soft services within the constraints of the business to provide the best possible environment for employees whether working from the office, or at home. Within this there will be a focus on developing excellent relationships, seeking to understand requirements and at all times, exceed expectations where possible. This role is a one-year temporary, full-time position. Responsibilities Property & Asset Management Support the business in the ongoing development of business strategy in line with current and emerging needs. Contribute to and maintain building/estate development plans, as well as supporting the change management process and associated Service Level Agreements (SLAs) ensuring risks are mitigated. Produce management reports in accordance with the needs of the business. Trace service and maintenance issues, ensuring resolution in a timely and cost-effective manner. Be fully up to speed with the Request Manager function with the OfficeSpace software system utilised on site. Maximise efficiencies within the existing service contracts, managing costs effectively. Ensure that the insurance needs of the properties are met (insurance inspections and contractor control). Work with Department Head to review legal documents and monitor leases, to ensure compliance with obligations. Building Maintenance Be accountable for the aesthetics of the buildings ensuring a high visual standard is maintained and oversee regular inspections for all properties, guaranteeing these are conducting at regular intervals and that any observations or issues are actioned accordingly. Manage contractors to ensure work is carried out to a high standard. Manage a planned and reactive maintenance service for all hard services, especially M&E and fabric maintenance. Ensure galleries fabrics are maintained as required especially over the Summer period to ensure they are ready for busy sales calendar. Oversee all relevant documentation including O&M's, Asbestos Register and Water treatment Log Books. Assist with works and capital investment planning for maintenance for future years. Ensure that the premises, plant, machinery and work activities are maintained and operate in compliance with legislation and safe working practice. Implement and review the operation of Permit to work procedures, Risk Assessment, Method statements and Safe Systems of work closely alongside the Health & Safety Coordinator. Ensure that all business-critical support systems are regularly serviced and tested and control measures are in place to ensure 100% uptime. Space Management Contribute to the property, facilities and procurement department strategy by managing space and occupancy in the most efficient way. Take ownership of space management software system, Office Space, launched in June 2022. Work collaboratively with other departments to determine population and occupancy projects alongside level of staffing required and space planning. Support the changing requirements of the business whilst keeping in line with the wider space management strategy. Monitor and track occupancy levels and escalate as required. Ensure staff workstations are adequately equipped for the tasks required by the various departments and their needs. Work closely with a CAD expert to ensure maximum utilisation of office space, ensuring the right teams/people are sat in the right locations within the Mayfair complexes and building plans are constantly up to date. Manage and develop stakeholder relationships through a concrete action plan (presentation, proactive proposals, expert collaboration, etc.) in order to build an added value and credibility for our workplace solution strategy. Third Party Supplier Management Proactive management of various third-party contracts and providers of outsourced services, recommending service provider corrective action where needed. Conduct Contractor RFPs, working closely with worldwide Facilities teams to ensure alignment. Take a very active role in potential outsourcing of Facilities Management. Key point of liaison for all contractors and key business stakeholders, as well as a point of escalation for any issues. Daily management of contracted teams on site to deliver SLAs and standards. Close liaison across the business on all maintenance works, ensure resolution in a timely, cost effective manner. Project Management Directly manage planned and ad-hoc projects; this may involve replacement of plant & equipment, minor fit out works, support to an external Projects Management Team (in all cases where the CMD Regulations apply), furniture moves, painting and decorating etc. Ensuring that the aims of the budget and aims of the project are met and heritage requirements and quality standards adhered to. Control measures include: Ensure that Planning Applications and HSE Notifications for Construction Work are completed, Principal Contractors and Principal Designers are appointed. Check Contractor RAMS. Management of key commissioning & FGas documentation, Witnessing Commissioning, where required. Space plans kept up to date. Mitigate Business Risks by Ensuring Completion in a timely and orderly fashion. Management of Workflows on any Systems Management portal as provided. Team Management Available to provide management cover for onsite team during the evening sales and events as required. Ensure a customer focused approach to FM is instilled in the team. Establish regular communication at an individual and team level. Conduct all appraisals and performance reviews with direct reports and set/review goals in line with strategic objectives of the organisation. Drive innovation and continuous improvement of people, systems, processes and services. Respond to critical alerts, emergency alarm activations and overseeing contractors outside working hours when necessary and ensure Business Continuity Planning and Disaster Recovery. Support other teams in identifying opportunities based on their needs to maximise performance and growth whilst reducing costs. Budget Management Play an active role in closely managing the OPEX and CAPEX budgets. Work closely with the Head of Department to set and plan annual budgets. Work closely with Finance department in managing budget and reacting as necessary. Welfare and Statutory Compliance Ensure that statutory requirements and company policies and procedures are followed, and deadlines met. Monitor, interpret and implement changes in regulatory requirements as well as coordinating completion of annual compliance reports, contracts and documentation. Sustainability Energy & waste management at the site and carry out reviews of best practice for ongoing environmental improvements. Make periodic checks of systems operating outside of working hours. Active involvement in the promotion of Sustainability & Waste Management in all areas of the role and ensuring reporting is suitably defined and delivered. Key Skills & Experience Educated to degree level or equivalent with excellent MS office skills. Previous senior facilities management experience with responsibility for multi properties within a complex estate environment, including line management responsibility. Workplace and space management experience. Significant contractor management and that of multiple service agreements. Excellent customer service, interpersonal, communication and people engagement skills. Good analytical, planning and organisational skills. Ability to interpret and utilise financial and commercial information. Capability to manage multiple workloads and shifting priorities. Positive approach to learning in role and identifying own training needs as appropriate. Self-motivated and able to work under own initiative within a team environment. . click apply for full job details
Mar 08, 2024
Full time
This role will report into and work very closely with the Property, Facilities and Procurement Director, as well as the wider department team, with overall responsibility for the management of all hard and soft services at Sotheby's London complex and Greenford Park storage unit. Within this, the role will need to ensure that deadlines and targets are achieved by all team members and contractors in line with Health and Safety, environmental and company procedures and all other legislative standards. The role will also work closely with our Risk / Security and Auction Operations departments with a need to adapt to senior management requirements. This role is required to initiate and establish standards for quality and service responsiveness, that are required to be supported under contracts, and additionally, monitor and control results to ensure the highest level of performance with available resources to satisfy Sotheby's goals and objectives. There will be a requirement to develop and maintain a culture of continuous improvement and coordinate response and mitigation efforts to prevent or minimise personal injury and loss of property, whilst striving for industry best practice and service excellence. A key objective will be to ensure employees have the right space, tools, workstations, environment and general soft services within the constraints of the business to provide the best possible environment for employees whether working from the office, or at home. Within this there will be a focus on developing excellent relationships, seeking to understand requirements and at all times, exceed expectations where possible. This role is a one-year temporary, full-time position. Responsibilities Property & Asset Management Support the business in the ongoing development of business strategy in line with current and emerging needs. Contribute to and maintain building/estate development plans, as well as supporting the change management process and associated Service Level Agreements (SLAs) ensuring risks are mitigated. Produce management reports in accordance with the needs of the business. Trace service and maintenance issues, ensuring resolution in a timely and cost-effective manner. Be fully up to speed with the Request Manager function with the OfficeSpace software system utilised on site. Maximise efficiencies within the existing service contracts, managing costs effectively. Ensure that the insurance needs of the properties are met (insurance inspections and contractor control). Work with Department Head to review legal documents and monitor leases, to ensure compliance with obligations. Building Maintenance Be accountable for the aesthetics of the buildings ensuring a high visual standard is maintained and oversee regular inspections for all properties, guaranteeing these are conducting at regular intervals and that any observations or issues are actioned accordingly. Manage contractors to ensure work is carried out to a high standard. Manage a planned and reactive maintenance service for all hard services, especially M&E and fabric maintenance. Ensure galleries fabrics are maintained as required especially over the Summer period to ensure they are ready for busy sales calendar. Oversee all relevant documentation including O&M's, Asbestos Register and Water treatment Log Books. Assist with works and capital investment planning for maintenance for future years. Ensure that the premises, plant, machinery and work activities are maintained and operate in compliance with legislation and safe working practice. Implement and review the operation of Permit to work procedures, Risk Assessment, Method statements and Safe Systems of work closely alongside the Health & Safety Coordinator. Ensure that all business-critical support systems are regularly serviced and tested and control measures are in place to ensure 100% uptime. Space Management Contribute to the property, facilities and procurement department strategy by managing space and occupancy in the most efficient way. Take ownership of space management software system, Office Space, launched in June 2022. Work collaboratively with other departments to determine population and occupancy projects alongside level of staffing required and space planning. Support the changing requirements of the business whilst keeping in line with the wider space management strategy. Monitor and track occupancy levels and escalate as required. Ensure staff workstations are adequately equipped for the tasks required by the various departments and their needs. Work closely with a CAD expert to ensure maximum utilisation of office space, ensuring the right teams/people are sat in the right locations within the Mayfair complexes and building plans are constantly up to date. Manage and develop stakeholder relationships through a concrete action plan (presentation, proactive proposals, expert collaboration, etc.) in order to build an added value and credibility for our workplace solution strategy. Third Party Supplier Management Proactive management of various third-party contracts and providers of outsourced services, recommending service provider corrective action where needed. Conduct Contractor RFPs, working closely with worldwide Facilities teams to ensure alignment. Take a very active role in potential outsourcing of Facilities Management. Key point of liaison for all contractors and key business stakeholders, as well as a point of escalation for any issues. Daily management of contracted teams on site to deliver SLAs and standards. Close liaison across the business on all maintenance works, ensure resolution in a timely, cost effective manner. Project Management Directly manage planned and ad-hoc projects; this may involve replacement of plant & equipment, minor fit out works, support to an external Projects Management Team (in all cases where the CMD Regulations apply), furniture moves, painting and decorating etc. Ensuring that the aims of the budget and aims of the project are met and heritage requirements and quality standards adhered to. Control measures include: Ensure that Planning Applications and HSE Notifications for Construction Work are completed, Principal Contractors and Principal Designers are appointed. Check Contractor RAMS. Management of key commissioning & FGas documentation, Witnessing Commissioning, where required. Space plans kept up to date. Mitigate Business Risks by Ensuring Completion in a timely and orderly fashion. Management of Workflows on any Systems Management portal as provided. Team Management Available to provide management cover for onsite team during the evening sales and events as required. Ensure a customer focused approach to FM is instilled in the team. Establish regular communication at an individual and team level. Conduct all appraisals and performance reviews with direct reports and set/review goals in line with strategic objectives of the organisation. Drive innovation and continuous improvement of people, systems, processes and services. Respond to critical alerts, emergency alarm activations and overseeing contractors outside working hours when necessary and ensure Business Continuity Planning and Disaster Recovery. Support other teams in identifying opportunities based on their needs to maximise performance and growth whilst reducing costs. Budget Management Play an active role in closely managing the OPEX and CAPEX budgets. Work closely with the Head of Department to set and plan annual budgets. Work closely with Finance department in managing budget and reacting as necessary. Welfare and Statutory Compliance Ensure that statutory requirements and company policies and procedures are followed, and deadlines met. Monitor, interpret and implement changes in regulatory requirements as well as coordinating completion of annual compliance reports, contracts and documentation. Sustainability Energy & waste management at the site and carry out reviews of best practice for ongoing environmental improvements. Make periodic checks of systems operating outside of working hours. Active involvement in the promotion of Sustainability & Waste Management in all areas of the role and ensuring reporting is suitably defined and delivered. Key Skills & Experience Educated to degree level or equivalent with excellent MS office skills. Previous senior facilities management experience with responsibility for multi properties within a complex estate environment, including line management responsibility. Workplace and space management experience. Significant contractor management and that of multiple service agreements. Excellent customer service, interpersonal, communication and people engagement skills. Good analytical, planning and organisational skills. Ability to interpret and utilise financial and commercial information. Capability to manage multiple workloads and shifting priorities. Positive approach to learning in role and identifying own training needs as appropriate. Self-motivated and able to work under own initiative within a team environment. . click apply for full job details
Garrard Building and Construction Limited
Stevenage, Hertfordshire
Job Title: Operations Co-ordinator Location: Stevenage Salary: Competitive Job Type: Full time, Permanent Working Hours: 45 Hours Per Week,Monday to Friday 07:00 -17:00 About us Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of its offices in Stevenage, Hertfordshire. About the Role: This role involves co-ordination to support the general business operations of the Company. This is a hands-on role, requiring excellent relations with all teams within the business to ensure adequate support is in place for the main service delivery of the Company. Responsibilities include co-ordination of the office building maintenance, the van fleet, stock materials and company owned equipment. Main Duties & Responsibilities: Co-ordinate and perform maintenance of the office building Monitor cleanliness of the office building and communication with the cleaning operative / contractor Perform scheduled building maintenance and safety checks and action any findings Arrange and oversee any maintenance/repairs to building services by contractors, including lighting, alarms, power, plumbing, heating, etc. Assist with arranging and co-ordinating any maintenance/repairs to building fabric Co-ordinate vehicles used by the company Ensure planned maintenance is arranged effectively with all affected personnel informed in a timely manner Ensure vehicles are added to and removed from the insurance database online Co-ordinate insurance claims and vehicle repair Co-ordinate ad-hoc repairs as required Maintain monthly vehicle inspection records Co-ordinate the yard area and store rooms, along with our storeman, ensuring they are kept clean and tidy Ensure all items kept are within their shelf life Assist with the disposing of excess items Ensure fire escape routes are kept clear at all times Waste management of yard/office arrange timely and cost effective skip changes monitor waste items deposited in yard arrange the periodic disposal of hazardous waste Stock Materials Management Along with our storeman, ensure level of stock materials is maintained and that stock allocation is managed effectively Carry out regular review meetings with Contract Teams to ensure the materials being stocked meet business need Assist Health & Safety Manager with maintaining COSHH assessments for material stock items Issuing and maintaining PPE Ensure all PPE ordered and stocked is to the correct standard Ensure levels of PPE are maintained Complete training for staff on the use of PPE where required and after being trained to do so Co-ordination of owned Plant & Equipment Ensure all plant & equipment, owned by the Company, is booked into and out of the store and allocated to the correct job Carry out regular inspections and arrange calibration as required Carry out Portable Appliance Testing (PAT) after being trained how to do so Arrange cost effective repairs/replacements when required Site Deliveries/Collections Carry out site deliveries/collections if required Undertake any training deemed necessary to fulfil the role or for operational needs of the company About you: Skills Essential Fit & Healthy due to this being a physically demanding role Proactive and positive approach Organised and efficient Good oral and written communication skills Contributes to a positive working environment Strong service ethos Commitment to service excellence The ability to work under pressure and to deadlines Ability to work effectively within a busy Company Strong attention to detail Good IT skills (including good working knowledge of Microsoft Office, especially Excel) Numerate and literate Knowledge and Experience Full, clean driving license Good knowledge of standard building & decorating materials Good knowledge of standard building plant & equipment Balanced approach to problem solving Desirable COSHH awareness trained Portable Appliance Testing (PAT) qualified Fire Marshall trained Personal Attributes: Essential Team player Calm under pressure Able to work to deadlines Thorough and conscientious Able to think quickly Pro-active/uses initiative Honesty and integrity in dealings with others Flexible approach Able to build rapport and develop professional relationships with staff, suppliers and sub-contractors Benefits: 28 days holiday (including bank holidays) Pension Scheme (following a qualifying period) Discretionary bonus scheme available based upon personal targets and company performance Please click the APPLY button to send your CV and Cover Letter for this role Candidates with experience or relevant job titles of; Office Assistant, Operations Assistant, Operations Manager, Construction Operations, Building Maintenance, Operations Scheduler, Stock Coordinator, Stock Control may also be considered for this role
Mar 08, 2024
Full time
Job Title: Operations Co-ordinator Location: Stevenage Salary: Competitive Job Type: Full time, Permanent Working Hours: 45 Hours Per Week,Monday to Friday 07:00 -17:00 About us Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of its offices in Stevenage, Hertfordshire. About the Role: This role involves co-ordination to support the general business operations of the Company. This is a hands-on role, requiring excellent relations with all teams within the business to ensure adequate support is in place for the main service delivery of the Company. Responsibilities include co-ordination of the office building maintenance, the van fleet, stock materials and company owned equipment. Main Duties & Responsibilities: Co-ordinate and perform maintenance of the office building Monitor cleanliness of the office building and communication with the cleaning operative / contractor Perform scheduled building maintenance and safety checks and action any findings Arrange and oversee any maintenance/repairs to building services by contractors, including lighting, alarms, power, plumbing, heating, etc. Assist with arranging and co-ordinating any maintenance/repairs to building fabric Co-ordinate vehicles used by the company Ensure planned maintenance is arranged effectively with all affected personnel informed in a timely manner Ensure vehicles are added to and removed from the insurance database online Co-ordinate insurance claims and vehicle repair Co-ordinate ad-hoc repairs as required Maintain monthly vehicle inspection records Co-ordinate the yard area and store rooms, along with our storeman, ensuring they are kept clean and tidy Ensure all items kept are within their shelf life Assist with the disposing of excess items Ensure fire escape routes are kept clear at all times Waste management of yard/office arrange timely and cost effective skip changes monitor waste items deposited in yard arrange the periodic disposal of hazardous waste Stock Materials Management Along with our storeman, ensure level of stock materials is maintained and that stock allocation is managed effectively Carry out regular review meetings with Contract Teams to ensure the materials being stocked meet business need Assist Health & Safety Manager with maintaining COSHH assessments for material stock items Issuing and maintaining PPE Ensure all PPE ordered and stocked is to the correct standard Ensure levels of PPE are maintained Complete training for staff on the use of PPE where required and after being trained to do so Co-ordination of owned Plant & Equipment Ensure all plant & equipment, owned by the Company, is booked into and out of the store and allocated to the correct job Carry out regular inspections and arrange calibration as required Carry out Portable Appliance Testing (PAT) after being trained how to do so Arrange cost effective repairs/replacements when required Site Deliveries/Collections Carry out site deliveries/collections if required Undertake any training deemed necessary to fulfil the role or for operational needs of the company About you: Skills Essential Fit & Healthy due to this being a physically demanding role Proactive and positive approach Organised and efficient Good oral and written communication skills Contributes to a positive working environment Strong service ethos Commitment to service excellence The ability to work under pressure and to deadlines Ability to work effectively within a busy Company Strong attention to detail Good IT skills (including good working knowledge of Microsoft Office, especially Excel) Numerate and literate Knowledge and Experience Full, clean driving license Good knowledge of standard building & decorating materials Good knowledge of standard building plant & equipment Balanced approach to problem solving Desirable COSHH awareness trained Portable Appliance Testing (PAT) qualified Fire Marshall trained Personal Attributes: Essential Team player Calm under pressure Able to work to deadlines Thorough and conscientious Able to think quickly Pro-active/uses initiative Honesty and integrity in dealings with others Flexible approach Able to build rapport and develop professional relationships with staff, suppliers and sub-contractors Benefits: 28 days holiday (including bank holidays) Pension Scheme (following a qualifying period) Discretionary bonus scheme available based upon personal targets and company performance Please click the APPLY button to send your CV and Cover Letter for this role Candidates with experience or relevant job titles of; Office Assistant, Operations Assistant, Operations Manager, Construction Operations, Building Maintenance, Operations Scheduler, Stock Coordinator, Stock Control may also be considered for this role
An opportunity for an Head of SHEQ has become available with a leading utility contractor working on a significant framework in the London area The company operate across the South of England and are responsible for delivering a number of clean and foul water frameworks for a range of water authorities. This is a senior strategic role offering a great deal of autonomy and the chance to work as an integral part of the leadership team. The Role Reporting to the Operations Director responsibilities will include: Managing the certification process for ISO 9001, ISO14001 and OHSAS 18001 standards Leading all surveillance and certification audits Ensuring that a professional and competent team of advisors is in place to provide support in all SHEQ Managing the development and structure of the team to ensure that the ongoing needs of the Company and its strategies are met. Monitoring SHEQ advisors' inspections and give guidance and advise on any non-conformance issues to ensure compliance. Managing overall performance of the SHEQ team including performance management by way of completing annual reviews and producing KPI's Managing, collate and review records of incidents and accidents, and produce appropriate statistics to Board level. Tracking incident and accident trends to ensure that management controls remain effective and take appropriate action when areas of actual and potential weakness are identified. Preparing information for the monthly SHEQ board report. Experience Required Thorough knowledge of appropriate health, safety and environmental legislation and 9001, 14001 and 18001 and NEBOSH Construction Certificate are essential. Experience within the utility sector is desirable however applications from within the wider civil engineering or infrastructure sectors will be equally considered. Sigh up to receive email alerts when similar jobs become available. I was kept updated and got my CV seen, contacted me to tell me I was selected for the interview, kept in contact telling me that I had passed the interview and that I got the job. Intersect Global still keeps in touch seeing how things are going. Which in my opinion is fantastic. I would recommend them to anyone looking for a new position. Network Planner - FTTP I.G January 2019 Network Planner - FTTP I.G January 2019 Recruitment process was great. From start to employment was a week or so, very efficient. James Dunkley was always contactable and kept me up to date with all developments Quantity Surveyor J. N September 2022 Quantity Surveyor J. N September 2022 Having worked in recruitment myself, I am well aware of what it takes. James had exceptional knowledge of both the role, and my skill set. This meant he understood an experienced Cost Estimator, such as myself, could bring to as a Quantity Surveyor. During the recruitment process he was continually working for me, searching for suitable roles, and finding me interviews. Even now I have successfully started a new position through him, he continues to offer support as I bed in at my new company. The best thing I can say, is that if I am looking for a job in future, he will be my first port of call. Quantity Surveyor J.H October 2016 Quantity Surveyor J.H October 2016 James was on hand and proactive throughout. Frequent catch ups and post interview reviews. Very happy with the recruitment process, wouldn't change anything. Programme Manager K.P November 2022 James was fantastic to work with. As a recruiter he maintained a highly professional demeanour & was always friendly when communicating and even managed to find me my perfect job. If all staff at Intersect Global conduct themselves in the same way I wouldn't have any hesitation in recommending this company to others seeking help in finding the right job. NRSWA Coordinator K.W May 2017 James Dunkley is fantastic to work with. As a recruiter he was highly professional, and was always very friendly, and found me the perfect job instantly! James was quick to understand the kind of role I was looking for, recognising my strengths and putting me forward for exactly the right job. He was always there to help throughout the process. I could not recommend intersect more highly. Quantity Surveyor M.A July 2019 Quantity Surveyor M.A July 2019 The service I received was absolutely excellent. Generally when you sign up to a job agency you hear very little after that, but I was looked after throughout the whole placement process and I felt informed the whole time. Thank you Intersect Global! Business Improvement Manager R.H October 2016 Business Improvement Manager R.H October 2016 I thought James was brilliant. He walked me through the role, so I really understood what was expected, kept in touch throughout with updates and was always quick to come back to me. It was a pleasure working with him. PMO Manager S. W September 2022 PMO Manager S. W September 2022 Intersect Global helped me secure me a brilliant role within 4 weeks. My consultant was very professional throughout the process and was able to place me in a role that matched my skill sets. I would not hesitate to use Intersect Global again. Thanks once again for all your help. Business Design Centre 52, Upper Street London N1 0QH PLATF9RM Hove Town Hall Church Road, BN3 2AF
Mar 07, 2024
Full time
An opportunity for an Head of SHEQ has become available with a leading utility contractor working on a significant framework in the London area The company operate across the South of England and are responsible for delivering a number of clean and foul water frameworks for a range of water authorities. This is a senior strategic role offering a great deal of autonomy and the chance to work as an integral part of the leadership team. The Role Reporting to the Operations Director responsibilities will include: Managing the certification process for ISO 9001, ISO14001 and OHSAS 18001 standards Leading all surveillance and certification audits Ensuring that a professional and competent team of advisors is in place to provide support in all SHEQ Managing the development and structure of the team to ensure that the ongoing needs of the Company and its strategies are met. Monitoring SHEQ advisors' inspections and give guidance and advise on any non-conformance issues to ensure compliance. Managing overall performance of the SHEQ team including performance management by way of completing annual reviews and producing KPI's Managing, collate and review records of incidents and accidents, and produce appropriate statistics to Board level. Tracking incident and accident trends to ensure that management controls remain effective and take appropriate action when areas of actual and potential weakness are identified. Preparing information for the monthly SHEQ board report. Experience Required Thorough knowledge of appropriate health, safety and environmental legislation and 9001, 14001 and 18001 and NEBOSH Construction Certificate are essential. Experience within the utility sector is desirable however applications from within the wider civil engineering or infrastructure sectors will be equally considered. Sigh up to receive email alerts when similar jobs become available. I was kept updated and got my CV seen, contacted me to tell me I was selected for the interview, kept in contact telling me that I had passed the interview and that I got the job. Intersect Global still keeps in touch seeing how things are going. Which in my opinion is fantastic. I would recommend them to anyone looking for a new position. Network Planner - FTTP I.G January 2019 Network Planner - FTTP I.G January 2019 Recruitment process was great. From start to employment was a week or so, very efficient. James Dunkley was always contactable and kept me up to date with all developments Quantity Surveyor J. N September 2022 Quantity Surveyor J. N September 2022 Having worked in recruitment myself, I am well aware of what it takes. James had exceptional knowledge of both the role, and my skill set. This meant he understood an experienced Cost Estimator, such as myself, could bring to as a Quantity Surveyor. During the recruitment process he was continually working for me, searching for suitable roles, and finding me interviews. Even now I have successfully started a new position through him, he continues to offer support as I bed in at my new company. The best thing I can say, is that if I am looking for a job in future, he will be my first port of call. Quantity Surveyor J.H October 2016 Quantity Surveyor J.H October 2016 James was on hand and proactive throughout. Frequent catch ups and post interview reviews. Very happy with the recruitment process, wouldn't change anything. Programme Manager K.P November 2022 James was fantastic to work with. As a recruiter he maintained a highly professional demeanour & was always friendly when communicating and even managed to find me my perfect job. If all staff at Intersect Global conduct themselves in the same way I wouldn't have any hesitation in recommending this company to others seeking help in finding the right job. NRSWA Coordinator K.W May 2017 James Dunkley is fantastic to work with. As a recruiter he was highly professional, and was always very friendly, and found me the perfect job instantly! James was quick to understand the kind of role I was looking for, recognising my strengths and putting me forward for exactly the right job. He was always there to help throughout the process. I could not recommend intersect more highly. Quantity Surveyor M.A July 2019 Quantity Surveyor M.A July 2019 The service I received was absolutely excellent. Generally when you sign up to a job agency you hear very little after that, but I was looked after throughout the whole placement process and I felt informed the whole time. Thank you Intersect Global! Business Improvement Manager R.H October 2016 Business Improvement Manager R.H October 2016 I thought James was brilliant. He walked me through the role, so I really understood what was expected, kept in touch throughout with updates and was always quick to come back to me. It was a pleasure working with him. PMO Manager S. W September 2022 PMO Manager S. W September 2022 Intersect Global helped me secure me a brilliant role within 4 weeks. My consultant was very professional throughout the process and was able to place me in a role that matched my skill sets. I would not hesitate to use Intersect Global again. Thanks once again for all your help. Business Design Centre 52, Upper Street London N1 0QH PLATF9RM Hove Town Hall Church Road, BN3 2AF
Fire Alarm Service Engineer - London The role is to provide Service and Minor Remedial Fire Alarm Works support for a selection of key accounts within your designated geographical region Our Fire Alarm Service Engineers will work with our existing team in the area and look after several prestigious large-scale commercial sites, ranging across Hospitality, Healthcare, Heritage and Education sectors. As this role will look after a select list of key accounts the role will be varied, but predominantly a Fire Alarm Service role with minor remedial works and Fault-finding to suit the skills of the applicant. EVCS and Gas Suppression experience is beneficial but not a requirement. Security System experience would also be an advantage for any candidate and training will be provided to any candidate that wants progression into a Fire and Security Role. Systems vary but mostly large-scale networked systems ranging across Gent, Advanced, Notifier, Morley and Kentec Works are completed with a team of two due to the size and complexity of the buildings and to ensure that the work is completed safely, so will involve working with and mentoring our group of apprentice engineers. The sites are all long-term prestigious contracts direct with the end-user, so the works must be completed to the highest possible standard. The engineer will be given time, support and resource to maintain the systems thoroughly. Key Relationships Fire Alarm Service Engineers will be responsible for a select list of key accounts and so will be able to acquire detailed site knowledge and will be provided with training for all systems that you maintain to an expert level. As part of a dedicated support team consisting of a Service Coordinator, Senior Engineer, Service Manager and Contract Manager, you will work to provide an industry leading level of service for our clients. We invest heavy in apprentices so you will work with and support the development of the next generation of engineers. About You At least 3 years' experience maintaining networked Fire Detection and Alarm Systems. You will enjoy working as a part of a committed and dedicated team Willing to always learn Able to support and provide guidance as a mentor to junior staff members and apprentices Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. About us At ACL we install and maintain the intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core services; Fire & Life Safety systems, Security systems, Building Energy Management systems. We aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. What we Offer As part of the ACL team team you will have access to some great benefits including: Competitive Basic Salary Vehicle, Fuel card, company credit card, mobile phone, tablet & basic tools Pension Life Assurance Paid Refer A Friend, 22 days holiday Development and progression opportunities Equal Opportunities At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Dec 19, 2022
Full time
Fire Alarm Service Engineer - London The role is to provide Service and Minor Remedial Fire Alarm Works support for a selection of key accounts within your designated geographical region Our Fire Alarm Service Engineers will work with our existing team in the area and look after several prestigious large-scale commercial sites, ranging across Hospitality, Healthcare, Heritage and Education sectors. As this role will look after a select list of key accounts the role will be varied, but predominantly a Fire Alarm Service role with minor remedial works and Fault-finding to suit the skills of the applicant. EVCS and Gas Suppression experience is beneficial but not a requirement. Security System experience would also be an advantage for any candidate and training will be provided to any candidate that wants progression into a Fire and Security Role. Systems vary but mostly large-scale networked systems ranging across Gent, Advanced, Notifier, Morley and Kentec Works are completed with a team of two due to the size and complexity of the buildings and to ensure that the work is completed safely, so will involve working with and mentoring our group of apprentice engineers. The sites are all long-term prestigious contracts direct with the end-user, so the works must be completed to the highest possible standard. The engineer will be given time, support and resource to maintain the systems thoroughly. Key Relationships Fire Alarm Service Engineers will be responsible for a select list of key accounts and so will be able to acquire detailed site knowledge and will be provided with training for all systems that you maintain to an expert level. As part of a dedicated support team consisting of a Service Coordinator, Senior Engineer, Service Manager and Contract Manager, you will work to provide an industry leading level of service for our clients. We invest heavy in apprentices so you will work with and support the development of the next generation of engineers. About You At least 3 years' experience maintaining networked Fire Detection and Alarm Systems. You will enjoy working as a part of a committed and dedicated team Willing to always learn Able to support and provide guidance as a mentor to junior staff members and apprentices Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. About us At ACL we install and maintain the intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core services; Fire & Life Safety systems, Security systems, Building Energy Management systems. We aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. What we Offer As part of the ACL team team you will have access to some great benefits including: Competitive Basic Salary Vehicle, Fuel card, company credit card, mobile phone, tablet & basic tools Pension Life Assurance Paid Refer A Friend, 22 days holiday Development and progression opportunities Equal Opportunities At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
SF Recruitment
Sutton-in-ashfield, Nottinghamshire
SF Recruitment is currently recruiting for a Compliance, Health and Safety Coordinator for a lovely business based in Sutton in Ashfield. This is a brilliant opportunity for someone who has previous health and safety experience, working directly with the compliance, health and safety manager. You will need to have a minimum of two years working in a health and safety role click apply for full job details
Dec 18, 2022
Full time
SF Recruitment is currently recruiting for a Compliance, Health and Safety Coordinator for a lovely business based in Sutton in Ashfield. This is a brilliant opportunity for someone who has previous health and safety experience, working directly with the compliance, health and safety manager. You will need to have a minimum of two years working in a health and safety role click apply for full job details