Details Reference number 346299 Salary £24,564 A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer Contract type Permanent Business area HMLR - Operations - Service Delivery Type of role Administration / Corporate Support Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 5 Contents Location About the job Benefits Things you need to know Apply and further information Location Leicester, East Midlands (England), LE3 5DR About the job Job summary We are looking for great candidates to join us at HM Land Registry as Registration Officers in our Service Delivery Directorate. As a Registration Officer, you will carry out key administrative tasks that keep HM Land Registry running effectively. Working as part of a close-knit team, in this vital role you will process casework to maintain and update the Land Register for England and Wales. Job description From processing and discharging mortgages and transferring the ownership of land to answering customer queries, you will carry out important work that has real effect on lives and businesses across England and Wales. You will receive fantastic training to make you an expert in your field. Undertaking a comprehensive training path, you will learn the skills required to be the best at what you do. With access to an independent learning platform, you will be able to progress at your own pace with as much support as you need to grow into the role. Once your training is signed off, you will quickly settle into the role and manage your personal workload. If you want to progress, there are plenty of opportunities to take on extra work and responsibilities, and room to grow and move up through the organisation. HM Land Registry plays a vitally important role in the property market, underpinning property ownership worth over £4 trillion across England and Wales including over £1 trillion of mortgages. We have been safeguarding our land and homes for the last 160 years and play a critical role in supporting the government's housing and infrastructure objectives. This uniqueness is part of what makes us so special. The other part is our people. Person specification With an eye for detail, you will be able to spot mistakes where others don't. You will be a strong team player with effective verbal and written communication skills. This is a job with responsibility, so you will need to rise to the challenge, taking ownership of the work you do and the results you achieve with great organisational and time management skills. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: The ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information. Benefits Alongside your salary of £24,564, HM Land Registry contributes £6,632 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. We have integrity - we value honesty, trust and doing the right thing in the right way. We drive innovation - we are forward-thinking, embrace change and are continually improving our processes. We are professional - we value and grow our knowledge and professional expertise. We give assurance - we guarantee our services and provide confidence to the property market. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills. Before applying, please note that this vacancy is part of a national recruitment campaign across a few of our HM Land Registry offices. If you are interested in applying for this role, you can only apply at one office location, therefore please ensure that you only apply for the advertised vacancy at your preferred location. The vacancy is available at the following locations: Birkenhead, Durham, Fylde, Gloucester and Leicester, and their respective advertised vacancies can be found on Civil Service Jobs. After submission of the first stage of your application form, you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the full application form. The closing date for the test and full application form is 11:55pm on Monday 8th April 2024. You must build in time to complete the full application form if you pass the online test. It is recommended that you complete the practice test before completing the online test. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: If you pass the online test, you will then move onto the next stage of the application process, where you will be required to copy your CV into the online application form and complete the Technical skills section of the application form. In the CV section of the application form, please enter your qualifications and work history. Within the Technical skills section, in no more than 250 words, please describe a situation when you have worked with detailed information, needing attention to detail and accuracy. Please review your application form before clicking 'submit' - once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications - this is 11:55pm on Monday 8th April 2024. Due to the anticipated high volume of applications, it is possible that you may pass the minimum score for the Civil Service Verbal test, but we might have to raise the pass mark and as a result, you may not progress to the next stage. The sift will be completed shortly after the closing date, however due to the size of the campaign it may take a few weeks to complete the sift. If you are successful at the sift stage, you will be invited to attend a blended interview which will be carried out virtually via MS Teams. Interviews will take place mid-April. The blended interview will test the behaviours and experience listed in the attached Candidate Pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don't advertise which strengths are being tested. Candidates may refer to notes within their video interview, but they should be used as a prompt only. The role is anticipated to start on Monday 8th July 2024. If you are successful in securing a position, there will be a significant amount of training required (approx. 16 weeks) and we would require you to be in full attendance in the office during this time. Due to the extensive training programme for this role, annual leave cannot be taken during the first 12 weeks of your employment. Following training you will be able to undertake hybrid working. HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. A reserve list may be held for a period of 12 months from which further appointments can be made. HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement. If you would like further information about the use of your personal data, please click on the link below: Job Applicant Personal Information Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
Mar 29, 2024
Full time
Details Reference number 346299 Salary £24,564 A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer Contract type Permanent Business area HMLR - Operations - Service Delivery Type of role Administration / Corporate Support Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 5 Contents Location About the job Benefits Things you need to know Apply and further information Location Leicester, East Midlands (England), LE3 5DR About the job Job summary We are looking for great candidates to join us at HM Land Registry as Registration Officers in our Service Delivery Directorate. As a Registration Officer, you will carry out key administrative tasks that keep HM Land Registry running effectively. Working as part of a close-knit team, in this vital role you will process casework to maintain and update the Land Register for England and Wales. Job description From processing and discharging mortgages and transferring the ownership of land to answering customer queries, you will carry out important work that has real effect on lives and businesses across England and Wales. You will receive fantastic training to make you an expert in your field. Undertaking a comprehensive training path, you will learn the skills required to be the best at what you do. With access to an independent learning platform, you will be able to progress at your own pace with as much support as you need to grow into the role. Once your training is signed off, you will quickly settle into the role and manage your personal workload. If you want to progress, there are plenty of opportunities to take on extra work and responsibilities, and room to grow and move up through the organisation. HM Land Registry plays a vitally important role in the property market, underpinning property ownership worth over £4 trillion across England and Wales including over £1 trillion of mortgages. We have been safeguarding our land and homes for the last 160 years and play a critical role in supporting the government's housing and infrastructure objectives. This uniqueness is part of what makes us so special. The other part is our people. Person specification With an eye for detail, you will be able to spot mistakes where others don't. You will be a strong team player with effective verbal and written communication skills. This is a job with responsibility, so you will need to rise to the challenge, taking ownership of the work you do and the results you achieve with great organisational and time management skills. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: The ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information. Benefits Alongside your salary of £24,564, HM Land Registry contributes £6,632 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. We have integrity - we value honesty, trust and doing the right thing in the right way. We drive innovation - we are forward-thinking, embrace change and are continually improving our processes. We are professional - we value and grow our knowledge and professional expertise. We give assurance - we guarantee our services and provide confidence to the property market. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills. Before applying, please note that this vacancy is part of a national recruitment campaign across a few of our HM Land Registry offices. If you are interested in applying for this role, you can only apply at one office location, therefore please ensure that you only apply for the advertised vacancy at your preferred location. The vacancy is available at the following locations: Birkenhead, Durham, Fylde, Gloucester and Leicester, and their respective advertised vacancies can be found on Civil Service Jobs. After submission of the first stage of your application form, you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the full application form. The closing date for the test and full application form is 11:55pm on Monday 8th April 2024. You must build in time to complete the full application form if you pass the online test. It is recommended that you complete the practice test before completing the online test. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: If you pass the online test, you will then move onto the next stage of the application process, where you will be required to copy your CV into the online application form and complete the Technical skills section of the application form. In the CV section of the application form, please enter your qualifications and work history. Within the Technical skills section, in no more than 250 words, please describe a situation when you have worked with detailed information, needing attention to detail and accuracy. Please review your application form before clicking 'submit' - once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications - this is 11:55pm on Monday 8th April 2024. Due to the anticipated high volume of applications, it is possible that you may pass the minimum score for the Civil Service Verbal test, but we might have to raise the pass mark and as a result, you may not progress to the next stage. The sift will be completed shortly after the closing date, however due to the size of the campaign it may take a few weeks to complete the sift. If you are successful at the sift stage, you will be invited to attend a blended interview which will be carried out virtually via MS Teams. Interviews will take place mid-April. The blended interview will test the behaviours and experience listed in the attached Candidate Pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don't advertise which strengths are being tested. Candidates may refer to notes within their video interview, but they should be used as a prompt only. The role is anticipated to start on Monday 8th July 2024. If you are successful in securing a position, there will be a significant amount of training required (approx. 16 weeks) and we would require you to be in full attendance in the office during this time. Due to the extensive training programme for this role, annual leave cannot be taken during the first 12 weeks of your employment. Following training you will be able to undertake hybrid working. HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. A reserve list may be held for a period of 12 months from which further appointments can be made. HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement. If you would like further information about the use of your personal data, please click on the link below: Job Applicant Personal Information Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. Job Description The Quality Engineer (QE) is responsible for supporting Client Projects normally operating within a Matrix Multi Discipline Teams (MDTs) by the provision of quality management and control services; Their primary purpose is to provide evidence of the Client and supply-chain adherence to the contracted quality requirements within their respective Client Programmes and Projects; Their secondary purpose is to support Client Programmes in achieving adherence with the Project-wide quality arrangements, as well as ensuring that appropriate project-specific quality arrangements are established, as required in addition to ensuring the implementation of quality for all activities within the scope of the programme, for example, Manufacturing Inspection and Test (MIT) Plans; Life-time Quality Records; NCR Facilitation; Root Cause Analysis; Audits. This could be on Client Sites or at Sub-contractors base within the UK and overseas; The post holder will work in close collaboration with all other project functions and the supply-chain to ensure that project quality is delivered consistently (safely, efficiently and right first time) compliant respecting Nuclear Safety as paramount at all times. Dimensions (Contextual Information) dependent upon Client requirements: As an embedded member of the Programme/Project the QE will provide support on the application of specific quality activities within projects/contracts as directed by their client line manager to ensure both consistency and compliance; Maintaining quality arrangements, specifically are clearly defined and in place to affect the safe, efficient and right first time delivery of the project activities undertaken by the MDT from inception through to operational handover including for example, Life Time Quality Records (LTQR); Maintain Project Quality Plans and MIT Plans in a consistent manner; Undertake surveillance/inspection activities (Client Sites/Sub-contractor facilities); Data capture and analysis of quality metrics to ensure that input to management reports on the delivery of quality within the MDT are unambiguous; To manage the non-conformance process in the identification of Project-wide Preventative Action as well as facilitation timely closure of non-conformance reports, and to ensure project-wide learning is maximised; To conduct work stream and cross-project audits as required. Principal Accountabilities: The Quality Engineer is accountable to the Client for the following: Delivery of the day-to-day quality management activities requested by the Client, in line with the general directions given by the Client's Quality Director as defined in personal objectives or Task Orders; Reviews quality records of reviews and checks to enable quality oversight and the assurance that quality is delivered by the supply-chain and the MDT, efficiently and in accordance with specified requirements; Participates as required in the production/review of the Programme Quality Delivery Arrangements Plan and specific MIT plans; Participates in oversight of the review and acceptance of Quality Plans/Inspection & Test Plans provided by the supply-chain; Supports the Client in establishing effective manufacturing / site surveillance programmes/ plans that enable coverage of identified risks; Undertakes surveillance activities in accordance with specific MIT Plans; Ensures that appropriate controls are established with respect to the provision of Quality Records or 'End of Reports' by sub-contractors; Support the effective close out of non-conformances (including Root Cause Analysis) by the subject matter experts as well as the application of project-wide preventative action; Supports Quality Auditors (Client and Sub-contractor based) in the prompt resolution of audit findings within the supply-chain and the MDT; Ensures that effective participation in Programme and Project risk & opportunity reviews including lessons learnt reviews by the Client; Participates in investigations related to quality issues; Supports in the provision of regular quality reports on: the delivery of quality (Product & Process) by the supply chain and the MDT; the status of non-conformances, inc. root cause/repeat events supply chain capability/readiness and performance; quality records RFT, backlog etc. Qualifications To be successful in your application you should be able to demonstrate a large selection of the below skills and qualifications: Knowledge, Skills & Experience: Experience in a large project environment, preferably in the nuclear (or heavily regulated) sector, with significant focus on Product/project quality role, and with a specific engineering discipline knowledge Solid understanding of the quality control principles, and process management in projects Experience in assuring compliance with National and International standards such as ISO 9001, ISO19443; ISO 3834; EN10204 or GS-R-3 Experience of License Conditions LC6; LC17 or ONR TAG 077 Experience in the application of Quality tools & techniques (e.g. Histograms; SPC; Cause & Effect) Experience planning and conducting Internal and/or Supplier Audits Able to carry out inspections to appropriate standards e.g. pressurised systems Experience in the review of Quality Records (e.g. Material Certification; CFSI) Ability and knowledge to be able to analyse quality data at various levels across the business Ability to influence and to provide constructive feedback to others Ability to build effective relationships with internal and external stakeholders Ability to plan and work on own initiative across a broad range of issues to drive performance against all dimensions of the quality systems Fluent in English language, preferably with some French language skills Qualifications: Apprenticeship in an Engineering discipline Qualified to (preferably engineering) ONC/HNC level as a minimum Practitioner Grade Member of the Chartered Quality Institute (CQI) or equivalent engineering institute Formally recognised qualification in Quality, e.g. IRCA Audit IRCA Registered Auditor (Role Specific) CSWIP 3.1 Welding Inspector (Role Specific) Internationally recognised NDT Qualifications in Radiography Dye Penetrant Magnetic Particle ultrasonics (Role Specific). Additional Information Note: The post holder will be a direct report to the Quality Function management structure within the Client Project Team and as such will fulfil a key role to ensure compliance and maintenance with quality arrangements across all aspects of project execution. The Assystem position of Quality Engineer aligns to the NNB/HPC Client roles of: Quality Engineer (On-site & Off-site) Surveillance Engineer (On-site & Off-site) Bulk Inspector (On-site & Off-site) SQEPed Record Support Officer Auditor. These roles will either be based in Bridgwater, or covering various supplier sites requiring nationwide travel. This role requires the candidate to be able to obtain a BPSS clearance We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Mar 29, 2024
Full time
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. Job Description The Quality Engineer (QE) is responsible for supporting Client Projects normally operating within a Matrix Multi Discipline Teams (MDTs) by the provision of quality management and control services; Their primary purpose is to provide evidence of the Client and supply-chain adherence to the contracted quality requirements within their respective Client Programmes and Projects; Their secondary purpose is to support Client Programmes in achieving adherence with the Project-wide quality arrangements, as well as ensuring that appropriate project-specific quality arrangements are established, as required in addition to ensuring the implementation of quality for all activities within the scope of the programme, for example, Manufacturing Inspection and Test (MIT) Plans; Life-time Quality Records; NCR Facilitation; Root Cause Analysis; Audits. This could be on Client Sites or at Sub-contractors base within the UK and overseas; The post holder will work in close collaboration with all other project functions and the supply-chain to ensure that project quality is delivered consistently (safely, efficiently and right first time) compliant respecting Nuclear Safety as paramount at all times. Dimensions (Contextual Information) dependent upon Client requirements: As an embedded member of the Programme/Project the QE will provide support on the application of specific quality activities within projects/contracts as directed by their client line manager to ensure both consistency and compliance; Maintaining quality arrangements, specifically are clearly defined and in place to affect the safe, efficient and right first time delivery of the project activities undertaken by the MDT from inception through to operational handover including for example, Life Time Quality Records (LTQR); Maintain Project Quality Plans and MIT Plans in a consistent manner; Undertake surveillance/inspection activities (Client Sites/Sub-contractor facilities); Data capture and analysis of quality metrics to ensure that input to management reports on the delivery of quality within the MDT are unambiguous; To manage the non-conformance process in the identification of Project-wide Preventative Action as well as facilitation timely closure of non-conformance reports, and to ensure project-wide learning is maximised; To conduct work stream and cross-project audits as required. Principal Accountabilities: The Quality Engineer is accountable to the Client for the following: Delivery of the day-to-day quality management activities requested by the Client, in line with the general directions given by the Client's Quality Director as defined in personal objectives or Task Orders; Reviews quality records of reviews and checks to enable quality oversight and the assurance that quality is delivered by the supply-chain and the MDT, efficiently and in accordance with specified requirements; Participates as required in the production/review of the Programme Quality Delivery Arrangements Plan and specific MIT plans; Participates in oversight of the review and acceptance of Quality Plans/Inspection & Test Plans provided by the supply-chain; Supports the Client in establishing effective manufacturing / site surveillance programmes/ plans that enable coverage of identified risks; Undertakes surveillance activities in accordance with specific MIT Plans; Ensures that appropriate controls are established with respect to the provision of Quality Records or 'End of Reports' by sub-contractors; Support the effective close out of non-conformances (including Root Cause Analysis) by the subject matter experts as well as the application of project-wide preventative action; Supports Quality Auditors (Client and Sub-contractor based) in the prompt resolution of audit findings within the supply-chain and the MDT; Ensures that effective participation in Programme and Project risk & opportunity reviews including lessons learnt reviews by the Client; Participates in investigations related to quality issues; Supports in the provision of regular quality reports on: the delivery of quality (Product & Process) by the supply chain and the MDT; the status of non-conformances, inc. root cause/repeat events supply chain capability/readiness and performance; quality records RFT, backlog etc. Qualifications To be successful in your application you should be able to demonstrate a large selection of the below skills and qualifications: Knowledge, Skills & Experience: Experience in a large project environment, preferably in the nuclear (or heavily regulated) sector, with significant focus on Product/project quality role, and with a specific engineering discipline knowledge Solid understanding of the quality control principles, and process management in projects Experience in assuring compliance with National and International standards such as ISO 9001, ISO19443; ISO 3834; EN10204 or GS-R-3 Experience of License Conditions LC6; LC17 or ONR TAG 077 Experience in the application of Quality tools & techniques (e.g. Histograms; SPC; Cause & Effect) Experience planning and conducting Internal and/or Supplier Audits Able to carry out inspections to appropriate standards e.g. pressurised systems Experience in the review of Quality Records (e.g. Material Certification; CFSI) Ability and knowledge to be able to analyse quality data at various levels across the business Ability to influence and to provide constructive feedback to others Ability to build effective relationships with internal and external stakeholders Ability to plan and work on own initiative across a broad range of issues to drive performance against all dimensions of the quality systems Fluent in English language, preferably with some French language skills Qualifications: Apprenticeship in an Engineering discipline Qualified to (preferably engineering) ONC/HNC level as a minimum Practitioner Grade Member of the Chartered Quality Institute (CQI) or equivalent engineering institute Formally recognised qualification in Quality, e.g. IRCA Audit IRCA Registered Auditor (Role Specific) CSWIP 3.1 Welding Inspector (Role Specific) Internationally recognised NDT Qualifications in Radiography Dye Penetrant Magnetic Particle ultrasonics (Role Specific). Additional Information Note: The post holder will be a direct report to the Quality Function management structure within the Client Project Team and as such will fulfil a key role to ensure compliance and maintenance with quality arrangements across all aspects of project execution. The Assystem position of Quality Engineer aligns to the NNB/HPC Client roles of: Quality Engineer (On-site & Off-site) Surveillance Engineer (On-site & Off-site) Bulk Inspector (On-site & Off-site) SQEPed Record Support Officer Auditor. These roles will either be based in Bridgwater, or covering various supplier sites requiring nationwide travel. This role requires the candidate to be able to obtain a BPSS clearance We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
We have an exciting opportunity available for a Customer Service Officer tojoin our Liverpool office . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits. Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. As our Customer Service Officer, you will work closely with the Import Customer Service Senior / Import Manager, to support and implement improvements in relation to the quality and productivity of operations and customer service. This will need to be achieved through development of the customer service team, and ongoing review of core KPIs, processes and procedures. Your responsibilities as our Customer Service Officer will include: Customer satisfaction levels to be maintained/enhanced to ensure business is growing and cross-selling opportunities are created. Provide quality customer service skills via telephone, email and face-to-face. Deliver customer specific KPI targets to keep high levels of customer satisfaction Maintain thorough knowledge of internal/external systems (including logistic platforms) and services, as well as legislation & maritime regulations. Ensure proactive inter-departmental communication takes place to ensure quality service is provided to key customers. Develop a good rapport with trade, overseas agencies, suppliers and customers. To become our Customer Service Officer, you'll need: Background in shipping, customer service, logistics Conversant with CMA CGM (UK) SSL INEUR systems Good knowledge of Shipping process, procedures, rules & regulations Computer literate and capable of producing reports and analysis of data Educated to GCSE level or equivalent - Minimum grade C or equivalent in English an Mathematics (Essential) Courses in shipping - NVQ or equivalent (Preferred) In return, we will offer our Customer Service Officer: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Health plan including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the Customer Service Officer role, please click 'apply' now! We would love to hear from you!
Mar 29, 2024
Full time
We have an exciting opportunity available for a Customer Service Officer tojoin our Liverpool office . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits. Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. As our Customer Service Officer, you will work closely with the Import Customer Service Senior / Import Manager, to support and implement improvements in relation to the quality and productivity of operations and customer service. This will need to be achieved through development of the customer service team, and ongoing review of core KPIs, processes and procedures. Your responsibilities as our Customer Service Officer will include: Customer satisfaction levels to be maintained/enhanced to ensure business is growing and cross-selling opportunities are created. Provide quality customer service skills via telephone, email and face-to-face. Deliver customer specific KPI targets to keep high levels of customer satisfaction Maintain thorough knowledge of internal/external systems (including logistic platforms) and services, as well as legislation & maritime regulations. Ensure proactive inter-departmental communication takes place to ensure quality service is provided to key customers. Develop a good rapport with trade, overseas agencies, suppliers and customers. To become our Customer Service Officer, you'll need: Background in shipping, customer service, logistics Conversant with CMA CGM (UK) SSL INEUR systems Good knowledge of Shipping process, procedures, rules & regulations Computer literate and capable of producing reports and analysis of data Educated to GCSE level or equivalent - Minimum grade C or equivalent in English an Mathematics (Essential) Courses in shipping - NVQ or equivalent (Preferred) In return, we will offer our Customer Service Officer: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Health plan including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the Customer Service Officer role, please click 'apply' now! We would love to hear from you!
Job Purpose To manage administrative process at LHR effectively by overseeing, coordinating, and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations. Ensure the assigned administrative staff are motivated, guided, and coached to provide pro-active administrative support to the station. To prepare and manage the LHR staff roster with a focus on operational coverage and maintain efficient documentation of personnel records within the Airport Services department, e.g., leave planning, attendance, performance feedback etc. Support New joiners' briefings and registration for biometric attendance system. Maintain required time and attendance documentation and leave and sickness records. Plan, co-ordinate and manage staff rosters in compliance with HR policies and local regulations to ensure optimal operational coverage, and that such processes are administered in a consistent and fair manner. Support MAS/ASM in developing and maintaining required reports/dashboards to analyse and highlight trends on relevant staff and passenger data, including supporting the required investigation processes for customer complaints. Support the department in procurement processes. Raise and track procurement requests to acquire products and track procurement requests for back office and operational purposes Material Requisitions (MRE)/Requisition for Purchase (RFP) other service procurement requests. Assist MAS/ASM with training nominations for staff so that staff are effectively developed for their respective roles including any relevant online training. Supervise, guide and coach the administrative team to ensure they provide an effective administrative service to the station. Plan, schedule and control the nominations of Airport Services staff members on training courses (including On the Job training) and maintain/update training records of each employee. Responsibility for producing a monthly training plan with effective control over costs and pre & post coursework and generate a monthly exceptional training report for those employees who do not meet the required standards. Manage MAS/ASM calendar and produce minutes and reports from all meetings. Develop and maintain the Local Procedures Manual ensuring that this is updated every six months. All updates should include the relevant issued Station and Corporate Service Notices Ensure Health & Safety compliance for the LHR office. Qualifications & Experience Minimum 'A' Level or equivalent (Higher Secondary School) & Diploma in Administrative Management preferred. Extensive experience in administration and operational experience within an airport. Good organization skills and a high level of computer literacy and knowledge of Microsoft Word, Email, and PowerPoint. Advanced courses in Passenger Handling preferred. Good interpersonal skills and the ability to communicate effectively at all levels both in spoken and written English. Applicants must have the legal right to live and work in the United Kingdom. The Company will not aid with obtaining work permits. Salary & Benefits Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.
Mar 29, 2024
Full time
Job Purpose To manage administrative process at LHR effectively by overseeing, coordinating, and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations. Ensure the assigned administrative staff are motivated, guided, and coached to provide pro-active administrative support to the station. To prepare and manage the LHR staff roster with a focus on operational coverage and maintain efficient documentation of personnel records within the Airport Services department, e.g., leave planning, attendance, performance feedback etc. Support New joiners' briefings and registration for biometric attendance system. Maintain required time and attendance documentation and leave and sickness records. Plan, co-ordinate and manage staff rosters in compliance with HR policies and local regulations to ensure optimal operational coverage, and that such processes are administered in a consistent and fair manner. Support MAS/ASM in developing and maintaining required reports/dashboards to analyse and highlight trends on relevant staff and passenger data, including supporting the required investigation processes for customer complaints. Support the department in procurement processes. Raise and track procurement requests to acquire products and track procurement requests for back office and operational purposes Material Requisitions (MRE)/Requisition for Purchase (RFP) other service procurement requests. Assist MAS/ASM with training nominations for staff so that staff are effectively developed for their respective roles including any relevant online training. Supervise, guide and coach the administrative team to ensure they provide an effective administrative service to the station. Plan, schedule and control the nominations of Airport Services staff members on training courses (including On the Job training) and maintain/update training records of each employee. Responsibility for producing a monthly training plan with effective control over costs and pre & post coursework and generate a monthly exceptional training report for those employees who do not meet the required standards. Manage MAS/ASM calendar and produce minutes and reports from all meetings. Develop and maintain the Local Procedures Manual ensuring that this is updated every six months. All updates should include the relevant issued Station and Corporate Service Notices Ensure Health & Safety compliance for the LHR office. Qualifications & Experience Minimum 'A' Level or equivalent (Higher Secondary School) & Diploma in Administrative Management preferred. Extensive experience in administration and operational experience within an airport. Good organization skills and a high level of computer literacy and knowledge of Microsoft Word, Email, and PowerPoint. Advanced courses in Passenger Handling preferred. Good interpersonal skills and the ability to communicate effectively at all levels both in spoken and written English. Applicants must have the legal right to live and work in the United Kingdom. The Company will not aid with obtaining work permits. Salary & Benefits Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.
This permanent role has a starting salary of £27,897 per annum based on a 36 hour working week. We are excited to be hiring a new Senior Team Administrator to join our fantastic Customer Relations Team. The team are based in Woking where we offer a supportive environment and a chance to develop your customer service skills and knowledge about how the Council is committed to working with residents. The role offers a hybrid working opportunity which means your time will be flexibly split between working from home and in the office to collaborate with your team. Rewards and benefits 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team The role of Senior Team Administrator is a varied and interesting role in Surrey's Customer Relations Team who sit within the Children, Families and Learning Directorate. You will support the Customer Relations Officers and Managers to deliver a range of activities that make a genuine difference to some of Surrey's most vulnerable children and young people. About the role This is a very varied role but on a day to day basis you can expect to be involved in the following: Liaising with families (via email and phone), professionals and outside agencies Database management Shared duty box management Finance duties Diary management including organising meetings, keeping track of information and taking meeting notes Ultimately, your role will be to make sure that everything is in place to guarantee the smooth running of both the processes and teams you support. Shortlisting criteria We are looking for someone who is highly organised, able to take responsibility and use initiative, as well as comfortable setting their own priorities to meet deadlines. As part of your application you will be asked to submit a CV and answer the following questions: Please list the skills and any qualifications you have that are relevant to this job. Please outline your administration experience and what you consider is a priority as a senior team administrator in a busy customer relations team. Please describe, and give examples of, how have used your customer service skills to influence an outcome. What is your understanding of resilience in the workplace when dealing with sometimes difficult and sensitive information? What has been your biggest achievement to date and how did this have a positive impact in your role? In order to be shortlisted your CV and answers to the questions above will clearly evidence: A solid background in administration in a busy environment Excellent customer service and communication skills You are confident, organised and able to implement a proactive approach to work, managing workflows to deadlines Excellent IT skills (including Microsoft Office) Experience of working with confidential information The job advert closes at 23:59 on 04/04/2024 with interviews planned for 19/04/2024. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This permanent role has a starting salary of £27,897 per annum based on a 36 hour working week. We are excited to be hiring a new Senior Team Administrator to join our fantastic Customer Relations Team. The team are based in Woking where we offer a supportive environment and a chance to develop your customer service skills and knowledge about how the Council is committed to working with residents. The role offers a hybrid working opportunity which means your time will be flexibly split between working from home and in the office to collaborate with your team. Rewards and benefits 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team The role of Senior Team Administrator is a varied and interesting role in Surrey's Customer Relations Team who sit within the Children, Families and Learning Directorate. You will support the Customer Relations Officers and Managers to deliver a range of activities that make a genuine difference to some of Surrey's most vulnerable children and young people. About the role This is a very varied role but on a day to day basis you can expect to be involved in the following: Liaising with families (via email and phone), professionals and outside agencies Database management Shared duty box management Finance duties Diary management including organising meetings, keeping track of information and taking meeting notes Ultimately, your role will be to make sure that everything is in place to guarantee the smooth running of both the processes and teams you support. Shortlisting criteria We are looking for someone who is highly organised, able to take responsibility and use initiative, as well as comfortable setting their own priorities to meet deadlines. As part of your application you will be asked to submit a CV and answer the following questions: Please list the skills and any qualifications you have that are relevant to this job. Please outline your administration experience and what you consider is a priority as a senior team administrator in a busy customer relations team. Please describe, and give examples of, how have used your customer service skills to influence an outcome. What is your understanding of resilience in the workplace when dealing with sometimes difficult and sensitive information? What has been your biggest achievement to date and how did this have a positive impact in your role? In order to be shortlisted your CV and answers to the questions above will clearly evidence: A solid background in administration in a busy environment Excellent customer service and communication skills You are confident, organised and able to implement a proactive approach to work, managing workflows to deadlines Excellent IT skills (including Microsoft Office) Experience of working with confidential information The job advert closes at 23:59 on 04/04/2024 with interviews planned for 19/04/2024. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Lorien are currently working with a public sector organisation who have a Fixed Term Contract Financial/Banking Compliance Officer role until the end of 2025 based in Central London. This role is part of the compliance team working in the following core areas: Working on business projects and providing appropriate advice and guidance. Enabling the successful implementation and onboarding of new clients, and in the ongoing delivery in line with all clients' compliance requirements Providing guidance on the creation of, and reviewing and approving financial promotions and customer facing documents to ensure that they adhere to the relevant regulations and procedures. Provide guidance and support to the business and Business delivery partners to ensure that financial promotions best practice is Embedded within the business. Provide guidance on the resolutions and remedial action required for business incidents Manage the process of and responses to Freedom of Information (FOI) requests received by the business within statutory timescales. Providing advice and guidance to Business delivery partners and the internal complaints team on complex customer complaints and policy interpretation. The overall objective is to ensure that the organisation is compliant with laws and regulations and that reputational risk is managed where business decisions are taken. Extensive experience which has included the following aspects: Experience in working in either Financial Services or Banking experience - Ideally Savings or Pensions/Life Assurance In-depth knowledge of all rules, regulations, codes of practice, guidance and industry best practice relating to advertising and customer communications applicable in the financial services industry Working knowledge of the FCA's rules relevant to retail financial services/cash deposits, in particular BCOBS, and the ASA codes of conduct for advertising. Experience of writing policies and procedures to ensure they are reflected correctly in customer communications and vice versa. Working knowledge of operational processes Good communication (both written and verbal) skills. The ability to work well under pressure and be able to multi-task Excellent organisational skills and proven experience of meeting deadlines. Salary is paying £47,800, 27% pension, 25 days annual leave, discretionary bonus, 9 day fortnight week The role is on a hybrid basis working 2 days a week from the London office. BPSS and Financial Checks will be carried out should you be successful in the process. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 29, 2024
Lorien are currently working with a public sector organisation who have a Fixed Term Contract Financial/Banking Compliance Officer role until the end of 2025 based in Central London. This role is part of the compliance team working in the following core areas: Working on business projects and providing appropriate advice and guidance. Enabling the successful implementation and onboarding of new clients, and in the ongoing delivery in line with all clients' compliance requirements Providing guidance on the creation of, and reviewing and approving financial promotions and customer facing documents to ensure that they adhere to the relevant regulations and procedures. Provide guidance and support to the business and Business delivery partners to ensure that financial promotions best practice is Embedded within the business. Provide guidance on the resolutions and remedial action required for business incidents Manage the process of and responses to Freedom of Information (FOI) requests received by the business within statutory timescales. Providing advice and guidance to Business delivery partners and the internal complaints team on complex customer complaints and policy interpretation. The overall objective is to ensure that the organisation is compliant with laws and regulations and that reputational risk is managed where business decisions are taken. Extensive experience which has included the following aspects: Experience in working in either Financial Services or Banking experience - Ideally Savings or Pensions/Life Assurance In-depth knowledge of all rules, regulations, codes of practice, guidance and industry best practice relating to advertising and customer communications applicable in the financial services industry Working knowledge of the FCA's rules relevant to retail financial services/cash deposits, in particular BCOBS, and the ASA codes of conduct for advertising. Experience of writing policies and procedures to ensure they are reflected correctly in customer communications and vice versa. Working knowledge of operational processes Good communication (both written and verbal) skills. The ability to work well under pressure and be able to multi-task Excellent organisational skills and proven experience of meeting deadlines. Salary is paying £47,800, 27% pension, 25 days annual leave, discretionary bonus, 9 day fortnight week The role is on a hybrid basis working 2 days a week from the London office. BPSS and Financial Checks will be carried out should you be successful in the process. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Engagement and Consultation Lead to join our fantastic Resident Intelligence Unit (RIU) team based in Reigate. This role offers hybrid working, meaning you aren't required in the office 5 days a week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role We are a forward-thinking team, in an ambitious organisation, always looking to try new things and stay at the forefront of modern techniques and channels. Have you got the strategic vision and passion to have a real impact? We are looking for an experienced senior manager in the field of insights and engagement, to hold a vital role as Engagement and Consultation Lead in the council's new Resident Intelligence Unit (RIU). This is an exciting role that will be driving forward engagement and consultation capability across the Council to better utilise insight and ensure that residents' opinions are front and centre in shaping and delivering policy, and outcomes are improved within Surrey County Council and its communities. Your role will be responsible for helping the organisation to truly understand our communities, so council policy is developed alongside our residents, helping ensure that no-one is left behind. This is a senior role that will lead a key function in the team. You will work closely with the Head of Resident Insight and the Behaviour Change Lead as well as services across the council including Communications, Customer Services, Community Link Officers, Data and Insight team, as well as members and all directorates to bring together research and insight, making it imbedded and accessible to the whole organisation to properly inform decision making. This is an exciting opportunity to improve design and delivery effectiveness of statutory consultations and engagement approaches, ensure better strategic coordination of current activities, advocating a consistent approach and embedding good engagement practices across the organisation in line with the new engagement framework. The role will provide an expert source of professional guidance, latest information and constructive challenge on statutory consultation and engagement, working closely with senior leaders including, but not limited to, Cabinet Members, Councillors, the Chief Executive and CLT. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Extensive, up-to-date knowledge of consultation, engagement and communications best practice. Experience of providing professional, high quality consultation and engagement advice at the highest level of a complex organisation. Experience of working closely with senior stakeholders, providing advice to, and influencing, a senior audience. The job advert closes at 23:59 on 10/04/2024 with interviews to follow. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Engagement and Consultation Lead to join our fantastic Resident Intelligence Unit (RIU) team based in Reigate. This role offers hybrid working, meaning you aren't required in the office 5 days a week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role We are a forward-thinking team, in an ambitious organisation, always looking to try new things and stay at the forefront of modern techniques and channels. Have you got the strategic vision and passion to have a real impact? We are looking for an experienced senior manager in the field of insights and engagement, to hold a vital role as Engagement and Consultation Lead in the council's new Resident Intelligence Unit (RIU). This is an exciting role that will be driving forward engagement and consultation capability across the Council to better utilise insight and ensure that residents' opinions are front and centre in shaping and delivering policy, and outcomes are improved within Surrey County Council and its communities. Your role will be responsible for helping the organisation to truly understand our communities, so council policy is developed alongside our residents, helping ensure that no-one is left behind. This is a senior role that will lead a key function in the team. You will work closely with the Head of Resident Insight and the Behaviour Change Lead as well as services across the council including Communications, Customer Services, Community Link Officers, Data and Insight team, as well as members and all directorates to bring together research and insight, making it imbedded and accessible to the whole organisation to properly inform decision making. This is an exciting opportunity to improve design and delivery effectiveness of statutory consultations and engagement approaches, ensure better strategic coordination of current activities, advocating a consistent approach and embedding good engagement practices across the organisation in line with the new engagement framework. The role will provide an expert source of professional guidance, latest information and constructive challenge on statutory consultation and engagement, working closely with senior leaders including, but not limited to, Cabinet Members, Councillors, the Chief Executive and CLT. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Extensive, up-to-date knowledge of consultation, engagement and communications best practice. Experience of providing professional, high quality consultation and engagement advice at the highest level of a complex organisation. Experience of working closely with senior stakeholders, providing advice to, and influencing, a senior audience. The job advert closes at 23:59 on 10/04/2024 with interviews to follow. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Mar 29, 2024
Seasonal
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Mar 28, 2024
Full time
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Physician Gastroenterologist page is loaded Physician Gastroenterologist Apply locations Bend, OR time type Full time posted on Posted 30+ Days Ago job requisition id R ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: SCMG Physician - Gastroenterologist REPORTS TO POSITION: SCMG Chief Medical Officer (or designee) DEPARTMENT: St. Charles Gastroenterology DATE LAST REVIEWED: May 2023 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: St. Charles Gastroenterology will support our 4-hospital organization in Bend, Redmond, Madras and Prineville. POSITION OVERVIEW: Gastroenterology is responsible for providing medical, surgical, and postoperative management of the GI tract. Work schedule: Physician must have at least 40 patient contact hours per week; this will be a blend of hospital rounding, procedure block time and scheduled clinic visits including charting of patients and other necessary administrative duties, recognizing that the minimum requirement may fluctuate up and down based on direct patient care. Call expectation: Physician will participate in GI call with community providers. The call expectation will be 1:6 rotation but not more than 1:4. Work location: Physician will primarily practice in the Bend location. ESSENTIAL FUNCTIONS AND DUTIES: (May perform additional duties of similar complexity within SCHS as required or assigned) Clinical Expectations: Examines, diagnoses, and provides a broad scope of treatments including upper endoscopy and colonoscopy - both diagnostic and therapeutic, sigmoidoscopy, proctoscopy, capsule endoscopy, endoscopic feeding tube insertions, double balloon enterostomy and if trained to do so, endoscopic ultrasound, endoscopic retrograde cholangiopancreatography, and other advanced endoscopic based procedures. Performs patient examinations, obtains, and records pertinent medical history, subjective, and objective findings. Orders and interprets appropriate laboratory, imaging, and other diagnostic procedures. Interprets and integrates data to determine diagnosis, and therapeutic plan. Administers and prescribes medications in compliance with state law and practice guidelines. Orders and performs appropriate medical and surgical procedures in accordance with State law and practice guidelines. Instructs patient and family regarding medications and treatments. Educates patients regarding health, illness prevention, and healing. Recommends community resources to meet patient and family needs. Maintains and reviews patient records, charts, and other pertinent information, documenting clearly and concisely. Triages patient telephone calls, providing consultation as needed. Communicates effectively with colleagues, patients, physicians, and administration. Maintains quality of clinical practice by selecting appropriate avenues for professional growth. May perform additional duties of similar complexity within the organization, as required or assigned. Administrative Expectations: Document all patient care within the Electronic Medical Record (EMR) and complete all necessary tasks in compliance with health system policies and regulatory agencies to ensure timely and accurate billing. Be familiar with the SCHS organization structure. Participate in SCMG physicians meetings and assist in policy formation for SCMG and Physician's practice. Keep medical knowledge and skills current through regular CME activity. Must attest to having adequate (CME) to meet maintenance of board certification and compliance with MSO rules and continuing privileges without restriction. Keep all licenses and appropriate certifications current and unrestricted. Maintain active privileges at St. Charles Health System hospitals sufficient to permit performance of job duties. Behavioral Expectations: Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual patient and caregiver. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Delivers first-rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, accurate, and courteous. Educates, counsels, and assists patients and families regarding current health problems, health maintenance activities and preventive behaviors. Provides a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.). Complies with all applicable laws, regulations, policies, and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all health system's investigations and proceedings. EDUCATION Required: Graduation from an accredited medical school. Successful completion of an accredited residency followed by a fellowship program in Gastroenterology. Successful completion of additional educational programs necessary to enable Physician to acquire and maintain privileges to perform the range of services contemplated. This includes board eligibility/certification in the specialty being practiced. LICENSURE/CERTIFICATION/REGISTRATION Required: Oregon license as MD/DO Board certified or eligible in Gastroenterology. Those applicants who are not board certified at the time of application but who have completed their residency or fellowship training are required to become board certified within seven years of residency or fellowship training. Maintain unrestricted DEA number. Maintain unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs. EXPERIENCE Required: Completion of Gastroenterology fellowship training. Desired: Current employment in mixed hospital and clinic gastroenterology practice with >2 years of experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. GENERAL Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. Strong team working and collaborative skills. Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Intermediate to advanced proficiency with Electronic Medical Record systems. Intermediate in Microsoft applications (Word, Excel). PHYSICAL REQUIREMENTS : Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/ pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%) : Stooping /kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%) : Climbing ladder/ step-stool , lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%) : Heat , cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Is Exempt Position? Yes Job Family: PHYSICIAN SCMG Scheduled Days of the Week: Shift Start & End Time: About Us With a variety of nursing positions available, you can choose a career path that fits both your interests AND your lifestyle. Need Help? Please click on the link for additional help on navigating the candidate site and features of the candidate home page.
Mar 28, 2024
Full time
Physician Gastroenterologist page is loaded Physician Gastroenterologist Apply locations Bend, OR time type Full time posted on Posted 30+ Days Ago job requisition id R ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: SCMG Physician - Gastroenterologist REPORTS TO POSITION: SCMG Chief Medical Officer (or designee) DEPARTMENT: St. Charles Gastroenterology DATE LAST REVIEWED: May 2023 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: St. Charles Gastroenterology will support our 4-hospital organization in Bend, Redmond, Madras and Prineville. POSITION OVERVIEW: Gastroenterology is responsible for providing medical, surgical, and postoperative management of the GI tract. Work schedule: Physician must have at least 40 patient contact hours per week; this will be a blend of hospital rounding, procedure block time and scheduled clinic visits including charting of patients and other necessary administrative duties, recognizing that the minimum requirement may fluctuate up and down based on direct patient care. Call expectation: Physician will participate in GI call with community providers. The call expectation will be 1:6 rotation but not more than 1:4. Work location: Physician will primarily practice in the Bend location. ESSENTIAL FUNCTIONS AND DUTIES: (May perform additional duties of similar complexity within SCHS as required or assigned) Clinical Expectations: Examines, diagnoses, and provides a broad scope of treatments including upper endoscopy and colonoscopy - both diagnostic and therapeutic, sigmoidoscopy, proctoscopy, capsule endoscopy, endoscopic feeding tube insertions, double balloon enterostomy and if trained to do so, endoscopic ultrasound, endoscopic retrograde cholangiopancreatography, and other advanced endoscopic based procedures. Performs patient examinations, obtains, and records pertinent medical history, subjective, and objective findings. Orders and interprets appropriate laboratory, imaging, and other diagnostic procedures. Interprets and integrates data to determine diagnosis, and therapeutic plan. Administers and prescribes medications in compliance with state law and practice guidelines. Orders and performs appropriate medical and surgical procedures in accordance with State law and practice guidelines. Instructs patient and family regarding medications and treatments. Educates patients regarding health, illness prevention, and healing. Recommends community resources to meet patient and family needs. Maintains and reviews patient records, charts, and other pertinent information, documenting clearly and concisely. Triages patient telephone calls, providing consultation as needed. Communicates effectively with colleagues, patients, physicians, and administration. Maintains quality of clinical practice by selecting appropriate avenues for professional growth. May perform additional duties of similar complexity within the organization, as required or assigned. Administrative Expectations: Document all patient care within the Electronic Medical Record (EMR) and complete all necessary tasks in compliance with health system policies and regulatory agencies to ensure timely and accurate billing. Be familiar with the SCHS organization structure. Participate in SCMG physicians meetings and assist in policy formation for SCMG and Physician's practice. Keep medical knowledge and skills current through regular CME activity. Must attest to having adequate (CME) to meet maintenance of board certification and compliance with MSO rules and continuing privileges without restriction. Keep all licenses and appropriate certifications current and unrestricted. Maintain active privileges at St. Charles Health System hospitals sufficient to permit performance of job duties. Behavioral Expectations: Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual patient and caregiver. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Delivers first-rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, accurate, and courteous. Educates, counsels, and assists patients and families regarding current health problems, health maintenance activities and preventive behaviors. Provides a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.). Complies with all applicable laws, regulations, policies, and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all health system's investigations and proceedings. EDUCATION Required: Graduation from an accredited medical school. Successful completion of an accredited residency followed by a fellowship program in Gastroenterology. Successful completion of additional educational programs necessary to enable Physician to acquire and maintain privileges to perform the range of services contemplated. This includes board eligibility/certification in the specialty being practiced. LICENSURE/CERTIFICATION/REGISTRATION Required: Oregon license as MD/DO Board certified or eligible in Gastroenterology. Those applicants who are not board certified at the time of application but who have completed their residency or fellowship training are required to become board certified within seven years of residency or fellowship training. Maintain unrestricted DEA number. Maintain unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs. EXPERIENCE Required: Completion of Gastroenterology fellowship training. Desired: Current employment in mixed hospital and clinic gastroenterology practice with >2 years of experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. GENERAL Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. Strong team working and collaborative skills. Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Intermediate to advanced proficiency with Electronic Medical Record systems. Intermediate in Microsoft applications (Word, Excel). PHYSICAL REQUIREMENTS : Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/ pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%) : Stooping /kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%) : Climbing ladder/ step-stool , lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%) : Heat , cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Is Exempt Position? Yes Job Family: PHYSICIAN SCMG Scheduled Days of the Week: Shift Start & End Time: About Us With a variety of nursing positions available, you can choose a career path that fits both your interests AND your lifestyle. Need Help? Please click on the link for additional help on navigating the candidate site and features of the candidate home page.
Great opportunity to work as a Security Officer for G4S, a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is recruiting for a Security Officer to work in Shrewsbury. The rate of pay is £11.44 per hour. This is a full-time, permanent role, working a 4 on 4 off shift pattern - day shifts. You must be available Monday to Sunday, including bank holidays. Please note you must be over the age of 18 to apply for this role Your Time at Work As a Security Officer at G4S, a typical week will involve ensuring the safety of our customers' staff, their buildings and assets, whilst providing excellent customer service with a smile. Other elements of the role will include: - Greeting staff and visitors in a friendly and professional manner - Ensuring everyone follows the security and safety protocols of the site - Conducting searches when required - Gatehouse duties - Patrolling of the premises - both inside and outside - Dealing with any security incidents on site and completing relevant incident report forms Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. We also welcome people who have worked previously in retail, travel, sales, recruitment or hospitality - jobs that rely on delivering great service. If you've done this type of work before, then you may have skills that would suit and as we provide full training, we'll help you pivot your skills into a new career. It would be a benefit to have some security experience and your SIA license, however it's not essential, as we provide full SIA (Security Industry Authority) license training. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA License & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mar 28, 2024
Full time
Great opportunity to work as a Security Officer for G4S, a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is recruiting for a Security Officer to work in Shrewsbury. The rate of pay is £11.44 per hour. This is a full-time, permanent role, working a 4 on 4 off shift pattern - day shifts. You must be available Monday to Sunday, including bank holidays. Please note you must be over the age of 18 to apply for this role Your Time at Work As a Security Officer at G4S, a typical week will involve ensuring the safety of our customers' staff, their buildings and assets, whilst providing excellent customer service with a smile. Other elements of the role will include: - Greeting staff and visitors in a friendly and professional manner - Ensuring everyone follows the security and safety protocols of the site - Conducting searches when required - Gatehouse duties - Patrolling of the premises - both inside and outside - Dealing with any security incidents on site and completing relevant incident report forms Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. We also welcome people who have worked previously in retail, travel, sales, recruitment or hospitality - jobs that rely on delivering great service. If you've done this type of work before, then you may have skills that would suit and as we provide full training, we'll help you pivot your skills into a new career. It would be a benefit to have some security experience and your SIA license, however it's not essential, as we provide full SIA (Security Industry Authority) license training. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA License & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Team description: PwC's global cybersecurity strategy revolves around 4 key points: to identify, control, and reduce the attack surface across the member firm network, and increase our adversaries' cost of attack. Our mission protects 223,000+ PwC members across 157 member firms worldwide, as well as our global clients. The UK Business Information Security Officer (BISO) team works closely with business leadership + stakeholders to understand their business model and roadmap for technology, acting as the primary interface between the business and the global security organisation. Management of relationships with the business is key to delivering on our global cybersecurity strategy. Whether it be implementing new solutions, driving operational effectiveness and efficiency or providing guidance back to global teams to further enhance our strategy, the UK BISO team provides the engagement and builds stakeholder relationships to enable the security organisation to deliver maximum value to the firm. We are hiring for an experienced BISO to join the team to continue building their cyber security career. What does the role look like? The Senior UK BISO Information Security Officer (BISO) is the key relationship contact for specific area(s) of the UK firm, working closely with both the senior leadership and providing security guidance and support across the rest of the business. The role is relied upon to ensure strategic alignment between the business and the firm's security strategy, as well as ensuring ongoing information security policy compliance. The role involves lots of relationship building, lots of problem solving, lots of joining the dots! In particular around: Proactively develop and maintain regular relationship engagement with business senior leadership Gain a deep understanding of business teams' strategy, maturity, operations, priorities and pressures, and ensure the appropriate security teams are engaged to enable successful business outcomes Taking data and translating into a relatable, digestible, creative form to use with business teams Management of security projects and security hygiene sprints Assisting with identification and management of information security risk areas eg: vulnerabilities, control deficiencies etc - working with dedicated teams to resolve and escalate to leadership where needed Guide business teams on navigating security assessment processes and teams, providing security risk guidance and support Upskill business teams on security awareness and best practices Line management/coaching for team members Working closely with BISO Team Leader, UK CISO + Deputy CISO on delivery of key projects What do you need for this role? Thrive on helping people with problem solving, stakeholder management/customer service outlook - working with business teams to achieve positive outcome Inquisitive nature and intuition regarding what questions to ask, when, and their relative significance Action orientated/driven mentality Engaging communication skills to assist, inform, and build relationships with stakeholders in both the business and support teams, to enable effective information security activities and processes aligned to the firm's security strategy Previous proven experience in similar senior information security / cyber role, working with senior leadership Broad understanding of technology and how security is applied to technology in an enterprise setting Experience implementing change around the human behaviour side of cyber security and understanding of it's benefits Knowledge of risk assurance and technical security principles Data manipulation and visualization skills highly desirable - eg: PowerBI An interest of PwC's business model, service offerings, and business operating environment as it pertains to the firm's threat landscape Please note: this is a hybrid role, ideally based in Manchester Belfast.
Mar 28, 2024
Full time
Team description: PwC's global cybersecurity strategy revolves around 4 key points: to identify, control, and reduce the attack surface across the member firm network, and increase our adversaries' cost of attack. Our mission protects 223,000+ PwC members across 157 member firms worldwide, as well as our global clients. The UK Business Information Security Officer (BISO) team works closely with business leadership + stakeholders to understand their business model and roadmap for technology, acting as the primary interface between the business and the global security organisation. Management of relationships with the business is key to delivering on our global cybersecurity strategy. Whether it be implementing new solutions, driving operational effectiveness and efficiency or providing guidance back to global teams to further enhance our strategy, the UK BISO team provides the engagement and builds stakeholder relationships to enable the security organisation to deliver maximum value to the firm. We are hiring for an experienced BISO to join the team to continue building their cyber security career. What does the role look like? The Senior UK BISO Information Security Officer (BISO) is the key relationship contact for specific area(s) of the UK firm, working closely with both the senior leadership and providing security guidance and support across the rest of the business. The role is relied upon to ensure strategic alignment between the business and the firm's security strategy, as well as ensuring ongoing information security policy compliance. The role involves lots of relationship building, lots of problem solving, lots of joining the dots! In particular around: Proactively develop and maintain regular relationship engagement with business senior leadership Gain a deep understanding of business teams' strategy, maturity, operations, priorities and pressures, and ensure the appropriate security teams are engaged to enable successful business outcomes Taking data and translating into a relatable, digestible, creative form to use with business teams Management of security projects and security hygiene sprints Assisting with identification and management of information security risk areas eg: vulnerabilities, control deficiencies etc - working with dedicated teams to resolve and escalate to leadership where needed Guide business teams on navigating security assessment processes and teams, providing security risk guidance and support Upskill business teams on security awareness and best practices Line management/coaching for team members Working closely with BISO Team Leader, UK CISO + Deputy CISO on delivery of key projects What do you need for this role? Thrive on helping people with problem solving, stakeholder management/customer service outlook - working with business teams to achieve positive outcome Inquisitive nature and intuition regarding what questions to ask, when, and their relative significance Action orientated/driven mentality Engaging communication skills to assist, inform, and build relationships with stakeholders in both the business and support teams, to enable effective information security activities and processes aligned to the firm's security strategy Previous proven experience in similar senior information security / cyber role, working with senior leadership Broad understanding of technology and how security is applied to technology in an enterprise setting Experience implementing change around the human behaviour side of cyber security and understanding of it's benefits Knowledge of risk assurance and technical security principles Data manipulation and visualization skills highly desirable - eg: PowerBI An interest of PwC's business model, service offerings, and business operating environment as it pertains to the firm's threat landscape Please note: this is a hybrid role, ideally based in Manchester Belfast.
My client is seeking a candidate that has experience in conducting Part 7 risk assessments under the Housing Act 1996. This new project is looking for a strong Housing Adviser who will offer proactive housing advice to prevent Homelessness. The client understands the pressures of the position and is keen to support all team members. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers. The Homeless advice Officer will be supported into the project, being led to succeed on preventing homelessness through Housing law support. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running. Duties Includes: Strong knowledge of Housing and Homelessness acts, including Part 7 of the Housing Act 1996 and Homeless Reduction Act 2017 The role is to provide effective, high-quality support to customers to help them prevent or relieve their homelessness. seeking to support new arrivals to the UK with the multifaceted issues new residents may face. Providing specialist advice and support on how the clients can sustain their tenancies. Experienced with handling individuals who are either homeless or at risk of becoming homeless, advising them through the process and preventing homelessness. Offer a proactive service to residents identified as being at risk of homelessness by the Early Intervention Team If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Mar 28, 2024
Seasonal
My client is seeking a candidate that has experience in conducting Part 7 risk assessments under the Housing Act 1996. This new project is looking for a strong Housing Adviser who will offer proactive housing advice to prevent Homelessness. The client understands the pressures of the position and is keen to support all team members. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers. The Homeless advice Officer will be supported into the project, being led to succeed on preventing homelessness through Housing law support. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running. Duties Includes: Strong knowledge of Housing and Homelessness acts, including Part 7 of the Housing Act 1996 and Homeless Reduction Act 2017 The role is to provide effective, high-quality support to customers to help them prevent or relieve their homelessness. seeking to support new arrivals to the UK with the multifaceted issues new residents may face. Providing specialist advice and support on how the clients can sustain their tenancies. Experienced with handling individuals who are either homeless or at risk of becoming homeless, advising them through the process and preventing homelessness. Offer a proactive service to residents identified as being at risk of homelessness by the Early Intervention Team If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Senior School Administrator Are you looking for a permanent role and would love to work during term time only? Look no further! An amazing opportunity for an experienced school administrator to join a welcoming and vibrant team in Epsom where you will engage in a varied and rewarding position. Permanent Role Salary: Up to 27,366 (£30k FTE) Term time: 40 weeks per year Full Time: 37.5 hours per week Days: Monday to Friday . A successful Senior School Administrator will deliver administrative and pastoral assistance to the Sixth Form as well as secretarial support to the senior leadership. Key Responsibilities: Administrative support including filing, photocopying, mail merge, updating records, social media, website. Ensure that all written correspondence and phone messages are attended to within the designated time frame of 48 hours. Monitor the attendance of students during and notify staff of actions if there is a truancy. Record absences on PARS and inform tutors and the Sixth Form Leadership Team of absences along with any necessary actions that need to be taken. Manage the Head of Sixth Form's diary, including interviews, meetings and schedules. Support the Exams Officer and Admissions' Administrator as required. Pastoral with providing a safe space for students to talk and be the first point of contact for help. Liaise with the outside groups, departments, and guest speakers. Plan and organise the daily workload prioritising accordingly. Coordinate Sixth Form Open Evenings and support marketing initiatives within the school. . Qualities and Skills Required for Senior School Administrator A proactive, driven person with common sense, attention to detail, and the ability to work effectively Previous administrative experience within school environment is necessary Sixth Form admin experience would be ideal Must understand safeguarding Strong IT skills - Word, Excel, databases, mail merge, etc. Confident telephone manner Leadership, communication (written and verbal) and problem-solving skills Providing excellent customer experience Ability to work in a fast-paced environment, follow deadlines and collaborate with others . If your application for a Senior School Administrator is successful, you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
Mar 28, 2024
Full time
Senior School Administrator Are you looking for a permanent role and would love to work during term time only? Look no further! An amazing opportunity for an experienced school administrator to join a welcoming and vibrant team in Epsom where you will engage in a varied and rewarding position. Permanent Role Salary: Up to 27,366 (£30k FTE) Term time: 40 weeks per year Full Time: 37.5 hours per week Days: Monday to Friday . A successful Senior School Administrator will deliver administrative and pastoral assistance to the Sixth Form as well as secretarial support to the senior leadership. Key Responsibilities: Administrative support including filing, photocopying, mail merge, updating records, social media, website. Ensure that all written correspondence and phone messages are attended to within the designated time frame of 48 hours. Monitor the attendance of students during and notify staff of actions if there is a truancy. Record absences on PARS and inform tutors and the Sixth Form Leadership Team of absences along with any necessary actions that need to be taken. Manage the Head of Sixth Form's diary, including interviews, meetings and schedules. Support the Exams Officer and Admissions' Administrator as required. Pastoral with providing a safe space for students to talk and be the first point of contact for help. Liaise with the outside groups, departments, and guest speakers. Plan and organise the daily workload prioritising accordingly. Coordinate Sixth Form Open Evenings and support marketing initiatives within the school. . Qualities and Skills Required for Senior School Administrator A proactive, driven person with common sense, attention to detail, and the ability to work effectively Previous administrative experience within school environment is necessary Sixth Form admin experience would be ideal Must understand safeguarding Strong IT skills - Word, Excel, databases, mail merge, etc. Confident telephone manner Leadership, communication (written and verbal) and problem-solving skills Providing excellent customer experience Ability to work in a fast-paced environment, follow deadlines and collaborate with others . If your application for a Senior School Administrator is successful, you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
Nature Recovery Officer Are you motivated by improving our environment for local communities? An exciting opportunity to join West Oxfordshire District Council as a Nature Recovery Officer. You will play a key role in engaging with communities on facilitate nature recovery and enhancement across the district, and thereby delivering on the council's climate change and nature priorities. This fixed contract post offers the flexibility of working within the offices at Witney and agile working, allowing you that extra freedom and work life balance. Are you interested in working in environmental conservation and engaging with communities? If so, we would love to hear from you. Our environmental service is fundamental to the success of the council's ambition for a sustainable future. From high BNG requirements in the Salt Cross Garden Village to funding local nature recovery demonstrators, improving community access at Deer Park South and modifying Ubico's maintenance regimes to encourage rewilding, our focus is to enable our communities in West Oxfordshire to thrive, creating sustainable places for people to live, work, learn and enjoy. We want our future generations to blossom too and are serious about tackling the climate and environmental emergencies. Now is a fantastic time to be joining us. We want to successfully deliver our Council priorities and shape our environment for the benefit of the local area and beyond. We are seeking an enthusiastic Nature Recovery Officer, who will support the Nature Recovery Lead in providing sound ecological advice. You will be a nature conservation specialist in the Council's climate team, delivering on biodiversity-focused land management and enhancement projects in the Council's new Nature Recovery Plan, as well as climate related workstreams. With support from our Nature Recovery Lead, you will work with a variety of different stakeholders to facilitate nature recovery and enhancement across the district. You will also help to secure external funding for projects and improve environmental policies to ensure positive sustainable outcomes. Ultimately, we are looking for someone who is interested in nature recovery and is keen to work with communities to restore, enhance and conserve our environment. You will need • A qualification in your area of expertise, equivalent to BTEC, HND, HNC, NVQ level 4/5 or degree in Biology, Zoology, Ecology or Conservation or relevant experience of five years • Ensure all relevant customers and company information is captured and recorded accurately • Ability to work independently under pressure and within tight deadlines • Ability to work with others to deliver key outcomes For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • Flexible working arrangements (depending on the role) • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of 5% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars • Access to digital financial advice (covering your pension scheme, mortgages and other finances) • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary • These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on apply now within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Mar 28, 2024
Contractor
Nature Recovery Officer Are you motivated by improving our environment for local communities? An exciting opportunity to join West Oxfordshire District Council as a Nature Recovery Officer. You will play a key role in engaging with communities on facilitate nature recovery and enhancement across the district, and thereby delivering on the council's climate change and nature priorities. This fixed contract post offers the flexibility of working within the offices at Witney and agile working, allowing you that extra freedom and work life balance. Are you interested in working in environmental conservation and engaging with communities? If so, we would love to hear from you. Our environmental service is fundamental to the success of the council's ambition for a sustainable future. From high BNG requirements in the Salt Cross Garden Village to funding local nature recovery demonstrators, improving community access at Deer Park South and modifying Ubico's maintenance regimes to encourage rewilding, our focus is to enable our communities in West Oxfordshire to thrive, creating sustainable places for people to live, work, learn and enjoy. We want our future generations to blossom too and are serious about tackling the climate and environmental emergencies. Now is a fantastic time to be joining us. We want to successfully deliver our Council priorities and shape our environment for the benefit of the local area and beyond. We are seeking an enthusiastic Nature Recovery Officer, who will support the Nature Recovery Lead in providing sound ecological advice. You will be a nature conservation specialist in the Council's climate team, delivering on biodiversity-focused land management and enhancement projects in the Council's new Nature Recovery Plan, as well as climate related workstreams. With support from our Nature Recovery Lead, you will work with a variety of different stakeholders to facilitate nature recovery and enhancement across the district. You will also help to secure external funding for projects and improve environmental policies to ensure positive sustainable outcomes. Ultimately, we are looking for someone who is interested in nature recovery and is keen to work with communities to restore, enhance and conserve our environment. You will need • A qualification in your area of expertise, equivalent to BTEC, HND, HNC, NVQ level 4/5 or degree in Biology, Zoology, Ecology or Conservation or relevant experience of five years • Ensure all relevant customers and company information is captured and recorded accurately • Ability to work independently under pressure and within tight deadlines • Ability to work with others to deliver key outcomes For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • Flexible working arrangements (depending on the role) • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of 5% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars • Access to digital financial advice (covering your pension scheme, mortgages and other finances) • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary • These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on apply now within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Assistant Director of Strategy & Assurance £67,500 per annum The Maltings, Bath Full Time - 37 hours per week What you'll be doing You will be leading on influencing positive changes at Curo by ensuring the quality and integrity of our operations and the delivery of our Strategic Plan. Working closely with the Executive Team, you will undertake risk-based monitoring activity across the Curo group and drive a culture of continuous improvement. Drive the delivery of our Strategic Plan, including by ensuring that the Executive Team learns from best practice and emerging opportunities to inform strategic decision-making and identifying areas for growth and innovation. Coordinate our strategic planning activities to make sure that agreed strategic deliverables stay on track, whilst promoting dynamic processes that allow us to pivot and develop as needed. You ll work with colleagues across the business to ensure alignment of plans and that the Executive Team and Board get appropriate assurance of delivery. Develop and implement comprehensive assurance frameworks and processes to monitor and evaluate the effectiveness of our operations, including risk management, policy, compliance, and quality assurance. Ensure that Curo s assurance framework draws on diverse sources of assurance including resident-led scrutiny and feedback. Ensure all strategy and assurance processes (including risk management and business continuity) are relevant, proactive and successful within and across the business. You ll lead the Strategy and Assurance Team to deliver high-quality advice and services to the rest of the business. Develop and take ownership of the three-year rolling Internal Audit programme, ensuring clear links with Curo s control environment and risk management approach. Foster a culture of continuous improvement, learning, and accountability within Curo, promoting best practices and knowledge sharing across teams. Build and maintain excellent relationships with internal and external stakeholders and be tenacious and resilient in driving improvements. You ll train and develop colleagues as necessary and be able to deliver specialist advice yourself as well as ensuring your team provide high-quality services to colleagues. Support the Chief Governance Officer with ad-hoc risk, assurance, policy and strategy matters, including in response to emerging legislation and regulation and/or emerging business risks. As Curo grows and develops, we hope you ll grow and develop with us, and your portfolio might grow too. More about you Be a strategic thinker, with excellent influencing skills and the ability to build credibility quickly and energise others. You ll be able to draw on significant experience in similar roles to help Curo colleagues see the bigger picture and ensure that all strategy and assurance activities add real value. Be educated to degree level (or be equivalently qualified through experience), ideally with an additional specialist qualification in a relevant field such as Risk Management. Have excellent project management skills, and the ability to distil key information effectively for a range of audiences. You ll have a proven track record in preparing and presenting formal reports (including written reports) to Boards, Committees, and Executive Directors. Be an experienced and values-driven leader, able to support and coach a team to a high level of performance. Take responsibility for the health and safety of yourself, the team and others ensuring that you are fully compliant with all legislative obligations and Curo s working practices. Have proven ability to be proactive, to prioritise a complex workload, and to work to tight deadlines. You ll be flexible, and able to adapt to a fast-paced and rapidly changing environment. Demonstrate the ability to co-operate with and respect colleagues while providing robust challenge, to drive improvement and correct under-performance as necessary. This will include the ability to work constructively and effectively with senior managers. Be able to evidence experience of sharing knowledge and providing specialist guidance and advice to colleagues, and of training colleagues in relevant matters. We are looking for someone who can help colleagues to understand the benefits of robust risk management and assurance, so you ll need to be friendly and approachable, with a can do attitude. You ll be able to horizon-scan and provide intelligence over emerging policy and risks facing Curo. You ll have great attention to detail but know how to focus on what really matters. You ll be an excellent communicator so that you can build positive relationships across Curo. Ideally, you ll have a qualification in risk management. You ll be enthused by Curo s mission Homes for Good and really believe in what we do. At the same time, you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same! When and where you'll be doing it You ll be primarily based at The Maltings, but we happy to talk about flexible working. Whilst our preference is full time working, we are happy to discuss alternatives. The most important thing is that your work gets done, you are available to support colleagues with their concerns and queries, and you re able to build good relationships with key colleagues. It will be a fast-paced environment, with lots of deadlines, but you ll work as part of the wider Governance, Assurance, and Insight Directorate, where we all pitch in and help each other out as we need to. What you ll get in return We think you ll have a job that makes you feel good about what you re doing and help us to make a difference to our customers lives every day. In return for all your hard work, not only do you get a great salary, but we also offer: 26 days annual leave (plus public holidays) rising to 29 days after 3 years service An additional day s leave on your birthday Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10% Annual Homes for Good Reward. Life Assurance Policy (up to 6x your annual salary) Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work Perks at Work access to 1000 s of discounts online and in-store. Employee Assistance Programme (EAP) providing friendly impartial advice on financial, health, work or mental wellbeing. Free Parking at many of our Offices. We will be closing applications on 14th April 2024; however, we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you re the person for this job, please don t delay and apply today!
Mar 28, 2024
Full time
Assistant Director of Strategy & Assurance £67,500 per annum The Maltings, Bath Full Time - 37 hours per week What you'll be doing You will be leading on influencing positive changes at Curo by ensuring the quality and integrity of our operations and the delivery of our Strategic Plan. Working closely with the Executive Team, you will undertake risk-based monitoring activity across the Curo group and drive a culture of continuous improvement. Drive the delivery of our Strategic Plan, including by ensuring that the Executive Team learns from best practice and emerging opportunities to inform strategic decision-making and identifying areas for growth and innovation. Coordinate our strategic planning activities to make sure that agreed strategic deliverables stay on track, whilst promoting dynamic processes that allow us to pivot and develop as needed. You ll work with colleagues across the business to ensure alignment of plans and that the Executive Team and Board get appropriate assurance of delivery. Develop and implement comprehensive assurance frameworks and processes to monitor and evaluate the effectiveness of our operations, including risk management, policy, compliance, and quality assurance. Ensure that Curo s assurance framework draws on diverse sources of assurance including resident-led scrutiny and feedback. Ensure all strategy and assurance processes (including risk management and business continuity) are relevant, proactive and successful within and across the business. You ll lead the Strategy and Assurance Team to deliver high-quality advice and services to the rest of the business. Develop and take ownership of the three-year rolling Internal Audit programme, ensuring clear links with Curo s control environment and risk management approach. Foster a culture of continuous improvement, learning, and accountability within Curo, promoting best practices and knowledge sharing across teams. Build and maintain excellent relationships with internal and external stakeholders and be tenacious and resilient in driving improvements. You ll train and develop colleagues as necessary and be able to deliver specialist advice yourself as well as ensuring your team provide high-quality services to colleagues. Support the Chief Governance Officer with ad-hoc risk, assurance, policy and strategy matters, including in response to emerging legislation and regulation and/or emerging business risks. As Curo grows and develops, we hope you ll grow and develop with us, and your portfolio might grow too. More about you Be a strategic thinker, with excellent influencing skills and the ability to build credibility quickly and energise others. You ll be able to draw on significant experience in similar roles to help Curo colleagues see the bigger picture and ensure that all strategy and assurance activities add real value. Be educated to degree level (or be equivalently qualified through experience), ideally with an additional specialist qualification in a relevant field such as Risk Management. Have excellent project management skills, and the ability to distil key information effectively for a range of audiences. You ll have a proven track record in preparing and presenting formal reports (including written reports) to Boards, Committees, and Executive Directors. Be an experienced and values-driven leader, able to support and coach a team to a high level of performance. Take responsibility for the health and safety of yourself, the team and others ensuring that you are fully compliant with all legislative obligations and Curo s working practices. Have proven ability to be proactive, to prioritise a complex workload, and to work to tight deadlines. You ll be flexible, and able to adapt to a fast-paced and rapidly changing environment. Demonstrate the ability to co-operate with and respect colleagues while providing robust challenge, to drive improvement and correct under-performance as necessary. This will include the ability to work constructively and effectively with senior managers. Be able to evidence experience of sharing knowledge and providing specialist guidance and advice to colleagues, and of training colleagues in relevant matters. We are looking for someone who can help colleagues to understand the benefits of robust risk management and assurance, so you ll need to be friendly and approachable, with a can do attitude. You ll be able to horizon-scan and provide intelligence over emerging policy and risks facing Curo. You ll have great attention to detail but know how to focus on what really matters. You ll be an excellent communicator so that you can build positive relationships across Curo. Ideally, you ll have a qualification in risk management. You ll be enthused by Curo s mission Homes for Good and really believe in what we do. At the same time, you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same! When and where you'll be doing it You ll be primarily based at The Maltings, but we happy to talk about flexible working. Whilst our preference is full time working, we are happy to discuss alternatives. The most important thing is that your work gets done, you are available to support colleagues with their concerns and queries, and you re able to build good relationships with key colleagues. It will be a fast-paced environment, with lots of deadlines, but you ll work as part of the wider Governance, Assurance, and Insight Directorate, where we all pitch in and help each other out as we need to. What you ll get in return We think you ll have a job that makes you feel good about what you re doing and help us to make a difference to our customers lives every day. In return for all your hard work, not only do you get a great salary, but we also offer: 26 days annual leave (plus public holidays) rising to 29 days after 3 years service An additional day s leave on your birthday Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10% Annual Homes for Good Reward. Life Assurance Policy (up to 6x your annual salary) Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work Perks at Work access to 1000 s of discounts online and in-store. Employee Assistance Programme (EAP) providing friendly impartial advice on financial, health, work or mental wellbeing. Free Parking at many of our Offices. We will be closing applications on 14th April 2024; however, we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you re the person for this job, please don t delay and apply today!
Location: Remote - 2 x positions to cover North of England. Salary: £28,000 plus commission incentives As we continue to grow and expand our high performing commercial teams, we are looking for energised and experienced client engagement professionals to join our teams on a field/remote basis to drive further quality growth across our diverse client base. As a Client Engagement Officer, you will increase Key Account lead generation of prospect learners, by engaging site and senior level stakeholders and presenting the client proposition and apprenticeship opportunities. You will improve our overall lead generation conversation rates by maximising campaign effectiveness and enhancing our customer service experience, allowing consistency with our customer retention and encouraging repeat business. If you are target drive, hungry to make a sale and achieve your targets with strong experience in B2B and pitching to clients at site and senior levels to showcase the benefits of apprenticeships then we want to hear from you! Requirements Key elements of this role includes . Create and support lead generation campaigns across selected key accounts . Build strong relationships at site level, supporting the overall client service experience Engage employers at all levels from site level to senior teams . Promoting apprenticeships and other commercial training courses, highlighting the benefits and return on investment . Translate learning and development solutions in saleable propositions . Remain up to date with sector industry trends and development . Increase volumes of learners across a portfolio of clients and key accounts What we need from you . Experience in lead generation with a business to business (B2B) environment . Experience in driving positive results with strong sales knowledge and a hunger for success . Experience communicating at site and senior levels . Self-confident, friendly, approachable, and able to represent Paragon Skills . Commercially aware and knowledge of further education sector . Energetic, positive and forward-thinking team player with . High level of enthusiasm and a desire to make a difference and inspire success IT literate including MS Office suite and bespoke CRM systems Access to a car and able to travel nationally . Able to commit to overnight stays or flexible hours if required for the needs of the business or our clients
Mar 28, 2024
Full time
Location: Remote - 2 x positions to cover North of England. Salary: £28,000 plus commission incentives As we continue to grow and expand our high performing commercial teams, we are looking for energised and experienced client engagement professionals to join our teams on a field/remote basis to drive further quality growth across our diverse client base. As a Client Engagement Officer, you will increase Key Account lead generation of prospect learners, by engaging site and senior level stakeholders and presenting the client proposition and apprenticeship opportunities. You will improve our overall lead generation conversation rates by maximising campaign effectiveness and enhancing our customer service experience, allowing consistency with our customer retention and encouraging repeat business. If you are target drive, hungry to make a sale and achieve your targets with strong experience in B2B and pitching to clients at site and senior levels to showcase the benefits of apprenticeships then we want to hear from you! Requirements Key elements of this role includes . Create and support lead generation campaigns across selected key accounts . Build strong relationships at site level, supporting the overall client service experience Engage employers at all levels from site level to senior teams . Promoting apprenticeships and other commercial training courses, highlighting the benefits and return on investment . Translate learning and development solutions in saleable propositions . Remain up to date with sector industry trends and development . Increase volumes of learners across a portfolio of clients and key accounts What we need from you . Experience in lead generation with a business to business (B2B) environment . Experience in driving positive results with strong sales knowledge and a hunger for success . Experience communicating at site and senior levels . Self-confident, friendly, approachable, and able to represent Paragon Skills . Commercially aware and knowledge of further education sector . Energetic, positive and forward-thinking team player with . High level of enthusiasm and a desire to make a difference and inspire success IT literate including MS Office suite and bespoke CRM systems Access to a car and able to travel nationally . Able to commit to overnight stays or flexible hours if required for the needs of the business or our clients
Do you have previous experience as an Accommodation Needs Officer? Do you want to work with customers to help reduce the need for temporary housing and prevent homelessness? I am excited to recruit for the London Borough of Redbridge. They are looking for a new member to join their Review and Service Improvement team. As an Assessment Officer, you will be working closely with an experienced team of workers to assess the needs of homeless customers and provide them with the professional support they need to find accommodation. Key skills and experience: A customer focused, pro-active approach to work. Excellent organisation skills to help with the recording of key data on the causes and solutions of homelessness. Comprehensive and up to date knowledge of key housing legislations and the ability to apply this knowledge to each customer. Experience in carrying out in depth and focused assessments and investigations. Effective communication skills to help build relationships Work will be in all areas including: Key legislations such as Part 7 of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Accommodation of Suitability Assessments. HClic system for local information and management. Does this role interest you? If it does, don't hesitate to apply! Make sure your contact details are on your application and I will get in touch
Mar 28, 2024
Full time
Do you have previous experience as an Accommodation Needs Officer? Do you want to work with customers to help reduce the need for temporary housing and prevent homelessness? I am excited to recruit for the London Borough of Redbridge. They are looking for a new member to join their Review and Service Improvement team. As an Assessment Officer, you will be working closely with an experienced team of workers to assess the needs of homeless customers and provide them with the professional support they need to find accommodation. Key skills and experience: A customer focused, pro-active approach to work. Excellent organisation skills to help with the recording of key data on the causes and solutions of homelessness. Comprehensive and up to date knowledge of key housing legislations and the ability to apply this knowledge to each customer. Experience in carrying out in depth and focused assessments and investigations. Effective communication skills to help build relationships Work will be in all areas including: Key legislations such as Part 7 of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Accommodation of Suitability Assessments. HClic system for local information and management. Does this role interest you? If it does, don't hesitate to apply! Make sure your contact details are on your application and I will get in touch
Purpose of the Role At Lakeside we aim to create a great experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The Security Officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities Day to day: To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Good & Clear communication needed. Desirable: CCTV SIA licence. Working Hours - 40 Hrs Shift Pattern of 4 on 4 off. Earlies and Lates Salary - £12.66/hr Please see our Benefits Booklet for more information.
Mar 28, 2024
Full time
Purpose of the Role At Lakeside we aim to create a great experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The Security Officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities Day to day: To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Good & Clear communication needed. Desirable: CCTV SIA licence. Working Hours - 40 Hrs Shift Pattern of 4 on 4 off. Earlies and Lates Salary - £12.66/hr Please see our Benefits Booklet for more information.
Occupational Therapist Adult Care Are you an ambitious, diligent and hardworking individual? Are you interested in working within an organisation that is committed to providing an exceptional and integral service to the communities of Lincolnshire, where you can make a difference? We have positions available in our Boston or Spalding team for a Level 1 or Level 2 Occupational Therapist within Adult Care, you must be able to travel across the area as required for the role. About The Role This is a really exciting time to join the Occupational Therapy Service in Lincolnshire Adult Care. We began a programme of transformation in November 2019 that has already seen a number of significant changes including:- integration and collaborative working with health colleagues, projects around single handed care, review of all documentation and strategies to reduce waiting lists. Next on our To Do List is collaboration with District councils and a management restructure leading to increased development opportunities for all staff. Establishment of 3 OT teams across the county aligned to the district council boundaries. Established a structure of working groups and projects to inform and drive change from 'the ground up'. Developing peer support groups and a training and education programme for our workforce. About our Team We require a registered Occupational Therapist to work in Adult Care within one of the locality Occupational Therapy teams. Our locality teams consist of an OT Area Manager, an OT Lead Practitioner, Advanced Practitioners, Occupational Therapists and Community Care Officers. Team members undertake functional assessments (including moving and handling), provide equipment and recommend environmental adaptations. We use a strength-based approach to support individuals to meet their outcomes and to maximise their independence. The team is very friendly and welcoming, we enjoy going for lunches, having coffee and cake, and talking about our holidays and dogs. Some feedback from one of our clients " Your professional manner and conduct towards our situation has been first class. I am both very impressed and reassured by the professionalism, competency and approachability shown by your staff." About you The post holder must hold a professional Occupational Therapy qualification e.g. Diploma or Degree in Occupational Therapy and ensure that registration with the HCPC is maintained and renewed appropriately. You should be able to demonstrate commitment to continuous professional development and to work as part of a team. If you are keen to learn from and contribute to the development of your colleagues, you will fit in perfectly. We are looking for an OT with a drive and passion for their work and who wants to use their skills and knowledge in a creative and innovative way. If this sounds like you, then you may be just the person we are looking for and we would love to hear from you. About the Offer This is an unmissable opportunity to join our dedicated and highly experienced team, where you will benefit from on-going support and guidance to aid you in your journey towards meeting your goals within this highly rewarding service. Along with a competitive salary we are offering; Support for practitioners to develop areas of special interest Support for newly qualified OTs through their first year in practice and supporting level 1 OTs through their progression to level 2. Supporting our OTs in their role as practice placement educators. A Contributory pension. Comprehensive benefits package including excellent discount schemes and cycle to work. Flexible working policies. Career progression opportunities. An annual leave entitlement of up to 28 days plus the option to buy more. Further details can be found in our rewards and benefits brochure What Next? PLEASE NOTE: It is imperative that your Personal Statement clearly states why you have applied, how you meet the essential and desirable criteria for the role (as set out in the attached Job Description) and what you feel you can bring to this role, the team, and the wider County Council. If you would like an open and informal discussion regarding this role, please contact: Sharon Burchell (Occupational Therapy Area Manager) via email Applications Close 15/04/2024, with interviews taking place on or after 25/04/2024. A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Mar 28, 2024
Full time
Occupational Therapist Adult Care Are you an ambitious, diligent and hardworking individual? Are you interested in working within an organisation that is committed to providing an exceptional and integral service to the communities of Lincolnshire, where you can make a difference? We have positions available in our Boston or Spalding team for a Level 1 or Level 2 Occupational Therapist within Adult Care, you must be able to travel across the area as required for the role. About The Role This is a really exciting time to join the Occupational Therapy Service in Lincolnshire Adult Care. We began a programme of transformation in November 2019 that has already seen a number of significant changes including:- integration and collaborative working with health colleagues, projects around single handed care, review of all documentation and strategies to reduce waiting lists. Next on our To Do List is collaboration with District councils and a management restructure leading to increased development opportunities for all staff. Establishment of 3 OT teams across the county aligned to the district council boundaries. Established a structure of working groups and projects to inform and drive change from 'the ground up'. Developing peer support groups and a training and education programme for our workforce. About our Team We require a registered Occupational Therapist to work in Adult Care within one of the locality Occupational Therapy teams. Our locality teams consist of an OT Area Manager, an OT Lead Practitioner, Advanced Practitioners, Occupational Therapists and Community Care Officers. Team members undertake functional assessments (including moving and handling), provide equipment and recommend environmental adaptations. We use a strength-based approach to support individuals to meet their outcomes and to maximise their independence. The team is very friendly and welcoming, we enjoy going for lunches, having coffee and cake, and talking about our holidays and dogs. Some feedback from one of our clients " Your professional manner and conduct towards our situation has been first class. I am both very impressed and reassured by the professionalism, competency and approachability shown by your staff." About you The post holder must hold a professional Occupational Therapy qualification e.g. Diploma or Degree in Occupational Therapy and ensure that registration with the HCPC is maintained and renewed appropriately. You should be able to demonstrate commitment to continuous professional development and to work as part of a team. If you are keen to learn from and contribute to the development of your colleagues, you will fit in perfectly. We are looking for an OT with a drive and passion for their work and who wants to use their skills and knowledge in a creative and innovative way. If this sounds like you, then you may be just the person we are looking for and we would love to hear from you. About the Offer This is an unmissable opportunity to join our dedicated and highly experienced team, where you will benefit from on-going support and guidance to aid you in your journey towards meeting your goals within this highly rewarding service. Along with a competitive salary we are offering; Support for practitioners to develop areas of special interest Support for newly qualified OTs through their first year in practice and supporting level 1 OTs through their progression to level 2. Supporting our OTs in their role as practice placement educators. A Contributory pension. Comprehensive benefits package including excellent discount schemes and cycle to work. Flexible working policies. Career progression opportunities. An annual leave entitlement of up to 28 days plus the option to buy more. Further details can be found in our rewards and benefits brochure What Next? PLEASE NOTE: It is imperative that your Personal Statement clearly states why you have applied, how you meet the essential and desirable criteria for the role (as set out in the attached Job Description) and what you feel you can bring to this role, the team, and the wider County Council. If you would like an open and informal discussion regarding this role, please contact: Sharon Burchell (Occupational Therapy Area Manager) via email Applications Close 15/04/2024, with interviews taking place on or after 25/04/2024. A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.