FM Project Director Northwood Company Overview We are Skanska Building Services, part of the Global Project development and construction Company Skanska plc. Building Services are a leading facilities management company dedicated to delivering exceptional services to our clients. With a focus on both hard and soft FM solutions, we are committed to excellence in every aspect of our operations. We specialize in managing facilities across various sectors, ensuring efficiency, sustainability, and client satisfaction. Position Overview & Purpose Based on our prestigious PFI, defence sector contract at Northwood Headquarters, we currently seek a Head of Facilities Management Operations to manage the operational requirements of both the Hard and Soft Facilities Management contracts, to meet the obligations and deliverables to the Service Level Agreement. The Operational functions include Planned, Reactive and Small-Scale Extra Works, and the provision of customer support functions. This key role sits within the Leadership team , reporting directly into the Project Director coordinating the operational works of your teams alonside the technical, H&S and performance teams to ensure all works are correctly planned and delivered to meet statutory and mandatory, and business requirements. Key Responsibilities: Manage operational workstreams including Asset and Engineering, and Soft Services Support Services functions to successfully deliver all contractual and Skanska business obligations and requirements. Operational workstreams may adapt to meet business needs. Develop the team so that all employees under your remit understand the contract deliverables for their department and are competent and suitably trained to achieve the required quality and output of work Work in partnership with the Senior Technical Manager and others to understand the solutions or recommendations for works and ensure that agreed solutions are implemented in line with legislative, contractual, mandatory, and statutory requirements Implement methodical work planning and scheduling and provide Management Information to ensure visibility of works performance. Manage the contracts and service delivery performance of outsourced services, for example, catering, cleaning, grounds maintenance and critical hard services service contracts. Accountable to achieve the financial and budgetary performance (Profit & Loss) of the direct and indirect resources required to deliver the operational services, working with the Commercial and other teams to ensure that all cost recovery and revenue opportunities are achieved, and our entitlements are applied as per the contract Actively engage and involved in Skanska s quarterly forecast to review cost and revenue and measure performance in monthly cost value reconciliation (CVR) reviews and help the team to prepare narratives on any variances. Help the team towards achieving revenue and GI targets and maximise where and when possible. Work collaboratively with the Client and Customer and engender a culture of customer focus with your and all site teams, taking ownership of business meetings to prepare agendas and capture minutes and actions. We are looking for: Operational lead experience within BOTH Hard and Soft FM, being able to demonstrate knowledge and competency to lead operational and technical teams across both functions. Management of FM services within a PFI contract or Defence or Secure Environment preferable. Excellent Stakeholder Management skills are essential, being well experienced to work and communicate with frontline employees through to meeting (presenting, working with, and negotiating) with senior Clients and Customers. Ability to hold DV security clearance. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
Apr 18, 2024
Full time
FM Project Director Northwood Company Overview We are Skanska Building Services, part of the Global Project development and construction Company Skanska plc. Building Services are a leading facilities management company dedicated to delivering exceptional services to our clients. With a focus on both hard and soft FM solutions, we are committed to excellence in every aspect of our operations. We specialize in managing facilities across various sectors, ensuring efficiency, sustainability, and client satisfaction. Position Overview & Purpose Based on our prestigious PFI, defence sector contract at Northwood Headquarters, we currently seek a Head of Facilities Management Operations to manage the operational requirements of both the Hard and Soft Facilities Management contracts, to meet the obligations and deliverables to the Service Level Agreement. The Operational functions include Planned, Reactive and Small-Scale Extra Works, and the provision of customer support functions. This key role sits within the Leadership team , reporting directly into the Project Director coordinating the operational works of your teams alonside the technical, H&S and performance teams to ensure all works are correctly planned and delivered to meet statutory and mandatory, and business requirements. Key Responsibilities: Manage operational workstreams including Asset and Engineering, and Soft Services Support Services functions to successfully deliver all contractual and Skanska business obligations and requirements. Operational workstreams may adapt to meet business needs. Develop the team so that all employees under your remit understand the contract deliverables for their department and are competent and suitably trained to achieve the required quality and output of work Work in partnership with the Senior Technical Manager and others to understand the solutions or recommendations for works and ensure that agreed solutions are implemented in line with legislative, contractual, mandatory, and statutory requirements Implement methodical work planning and scheduling and provide Management Information to ensure visibility of works performance. Manage the contracts and service delivery performance of outsourced services, for example, catering, cleaning, grounds maintenance and critical hard services service contracts. Accountable to achieve the financial and budgetary performance (Profit & Loss) of the direct and indirect resources required to deliver the operational services, working with the Commercial and other teams to ensure that all cost recovery and revenue opportunities are achieved, and our entitlements are applied as per the contract Actively engage and involved in Skanska s quarterly forecast to review cost and revenue and measure performance in monthly cost value reconciliation (CVR) reviews and help the team to prepare narratives on any variances. Help the team towards achieving revenue and GI targets and maximise where and when possible. Work collaboratively with the Client and Customer and engender a culture of customer focus with your and all site teams, taking ownership of business meetings to prepare agendas and capture minutes and actions. We are looking for: Operational lead experience within BOTH Hard and Soft FM, being able to demonstrate knowledge and competency to lead operational and technical teams across both functions. Management of FM services within a PFI contract or Defence or Secure Environment preferable. Excellent Stakeholder Management skills are essential, being well experienced to work and communicate with frontline employees through to meeting (presenting, working with, and negotiating) with senior Clients and Customers. Ability to hold DV security clearance. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Apr 18, 2024
Full time
About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analysing, and resolving IT problems to enhance our operational performance and ensure the delivery of high-quality services to our clients Key Responsibilities: Lead the Problem Management process, including the identification, prioritization, and resolution of IT problems across the organization. Conduct thorough root cause analysis to determine the underlying issues causing incidents and recurring problems. Collaborate closely with cross-functional teams, including IT support, development, and operations, to drive effective problem resolution. Develop and implement proactive measures to prevent the recurrence of incidents and minimize their impact on business operations. Maintain accurate records of problem management activities, including incident trends, root cause analysis findings, and resolution actions. Communicate effectively with stakeholders at all levels, providing regular updates on problem management activities and outcomes. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of ITIL framework and its application in problem management. Proven experience in problem management within the financial services industry. Excellent analytical and problem-solving skills, with the ability to identify complex issues and drive effective solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Please make an application if you feel this position would be relevant for you.
Apr 18, 2024
Full time
Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analysing, and resolving IT problems to enhance our operational performance and ensure the delivery of high-quality services to our clients Key Responsibilities: Lead the Problem Management process, including the identification, prioritization, and resolution of IT problems across the organization. Conduct thorough root cause analysis to determine the underlying issues causing incidents and recurring problems. Collaborate closely with cross-functional teams, including IT support, development, and operations, to drive effective problem resolution. Develop and implement proactive measures to prevent the recurrence of incidents and minimize their impact on business operations. Maintain accurate records of problem management activities, including incident trends, root cause analysis findings, and resolution actions. Communicate effectively with stakeholders at all levels, providing regular updates on problem management activities and outcomes. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of ITIL framework and its application in problem management. Proven experience in problem management within the financial services industry. Excellent analytical and problem-solving skills, with the ability to identify complex issues and drive effective solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Please make an application if you feel this position would be relevant for you.
We're looking for a Shop Support & Projects Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK! We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there! _This position is for an initial 12-month fixed term contract._ About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Role As Shop Support & Projects Manager , you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition. This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community! Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward. From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success. About You You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. You'll bring: Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc. Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people. A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment. Results driven approach with experience of working to targets. Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management). Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you! _ Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications._ Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. Job Types: Full-time, Temporary, Contract Pay: £24,763.00 per year Work Location: In person
Apr 18, 2024
Full time
We're looking for a Shop Support & Projects Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK! We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there! _This position is for an initial 12-month fixed term contract._ About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Role As Shop Support & Projects Manager , you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition. This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community! Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward. From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success. About You You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. You'll bring: Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc. Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people. A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment. Results driven approach with experience of working to targets. Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management). Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you! _ Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications._ Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. Job Types: Full-time, Temporary, Contract Pay: £24,763.00 per year Work Location: In person
We are currently recruiting an Audit & Assurance Lead for out client in Aberdeen on a permanent basis. Provide competent EHS advice to ensure continous improvement and drive best practice across the North Sea operations. Through focused delivery of the Audit and Assurance schedule the Audit and Assurance Lead is responsible for acting as the overall focal point for the assurance activities. Audit and Assurance Focal Point is also responsible for clearly identifying areas of non-compliance and best practice and ensuring that these are addressed with the respective department managers and Technical Authorities. The position requires occasional offshore travel to company Assets. • Act as the lead for company audit and assurance activities, specifically related to Operations, EHS, drilling and projects • Act as Content Authority for the regions Internal Assurance Strategy document • Responsible for ongoing management of, and tracking compliance with, the Assurance Schedule • Responsible for coordinating Contractor Management audits and the onboarding process for new Contractors • Plan, coordinate and lead assurance activity as outlined within the Assurance Schedule • Responsible for producing monthly and quarterly audit and assurance reports for management. Conducting trend analysis to identify areas for improvement and use this to influence audit and assurance schedule • Responsible for quality control of the information within the Audit & Assurance Management System • Responsible for facilitating the timely, and accurate, communication of key audit findings to the relevant department managers and Technical Authorities • Champion the adoption of best practice through the review of audit actions, identifying key trends and direct interface with the action owner • Provide coaching to offshore and onshore based individuals on auditing best practices and the use of the Assurance process • Work with the regions Technical Authorities to define audit content and the risk based frequency for each audit • Act as a proponent for Process Safety and Operational Integrity by ensuring that audit actions can be linked to barriers via the process safety bow-tie model • Support the development of Operational procedures and BMS strategy documents as required • Participate/lead incident investigations as required Supports Corporate objectives, rollouts etc. across the company. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s) - i.e Lead auditor or ISO qualification • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Proven track record working within the Oil and Gas Industry • Excellent IT skills, including MS office Desirable • Working knowledge of information management systems and databases would be advantageous
Apr 18, 2024
Full time
We are currently recruiting an Audit & Assurance Lead for out client in Aberdeen on a permanent basis. Provide competent EHS advice to ensure continous improvement and drive best practice across the North Sea operations. Through focused delivery of the Audit and Assurance schedule the Audit and Assurance Lead is responsible for acting as the overall focal point for the assurance activities. Audit and Assurance Focal Point is also responsible for clearly identifying areas of non-compliance and best practice and ensuring that these are addressed with the respective department managers and Technical Authorities. The position requires occasional offshore travel to company Assets. • Act as the lead for company audit and assurance activities, specifically related to Operations, EHS, drilling and projects • Act as Content Authority for the regions Internal Assurance Strategy document • Responsible for ongoing management of, and tracking compliance with, the Assurance Schedule • Responsible for coordinating Contractor Management audits and the onboarding process for new Contractors • Plan, coordinate and lead assurance activity as outlined within the Assurance Schedule • Responsible for producing monthly and quarterly audit and assurance reports for management. Conducting trend analysis to identify areas for improvement and use this to influence audit and assurance schedule • Responsible for quality control of the information within the Audit & Assurance Management System • Responsible for facilitating the timely, and accurate, communication of key audit findings to the relevant department managers and Technical Authorities • Champion the adoption of best practice through the review of audit actions, identifying key trends and direct interface with the action owner • Provide coaching to offshore and onshore based individuals on auditing best practices and the use of the Assurance process • Work with the regions Technical Authorities to define audit content and the risk based frequency for each audit • Act as a proponent for Process Safety and Operational Integrity by ensuring that audit actions can be linked to barriers via the process safety bow-tie model • Support the development of Operational procedures and BMS strategy documents as required • Participate/lead incident investigations as required Supports Corporate objectives, rollouts etc. across the company. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s) - i.e Lead auditor or ISO qualification • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Proven track record working within the Oil and Gas Industry • Excellent IT skills, including MS office Desirable • Working knowledge of information management systems and databases would be advantageous
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
MECHANICAL ROTATING ENGINEER (12 MONTH PAYE CONTRACT ROLE) JOB PURPOSE: To provide rotating equipment engineering support and assurance services to operated assets to ensure safe and efficient production. RESPONSIBILITIES: Ensuring that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and HSE Procedures. Responsible for monitoring equipment/system performance initiating and ensuring corrective actions. Responsible for discipline engineering and maintenance support to UK operations. AREAS OF ACCOUNTABILITY, RESPONSIBILITY AND COMPETENCE: Provide frontline engineering support to the clients operated assets to ensure safe (personnel safety and MAH prevention), reliable and efficient operation of rotating equipment. Ensure Health, Safety, Environmental and Quality procedures are followed and that a high standard of safety is achieved in all associated work scopes. Deliver facility maintenance plans/programs to ensure cost effective operation and asset integrity throughout facility lifetime. Participation in and where required delivery of emissions reduction actions plans for rotating equipment. Responsible for continuously challenging technical solutions, engineering performance and cost of modification projects. Identify and raise Technical Queries where engineering support is required to resolve more complex technical issues. Work preparation in support of preventive maintenance program execution, including detailed work packages, materiel delivery and specialist vendor support. Responsible for rotating equipment performance including spare part management and warranty follow up. Provide plans to manage obsolete rotating equipment so that it does not impact safety or business performance. Utilise condition monitoring and reliability tools to monitor equipment health and performance, troubleshoot and diagnose issues and improve reliability of rotating equipment systems. Leads investigation teams to solve recurring rotating equipment failures. Provides leadership and decision-making skills during turnarounds and unplanned equipment outages regarding recovery solutions. Adhere to contract management processes and ensure vendor delivery is robustly managed for any assigned contracts. Provides technical expertise and support to project development. Provide input and support to long term facility modification & maintenance plans/programs to ensure cost effective operation and asset integrity throughout facility lifetime. Responsible to provide budget input/scope for maintenance and modifications. Develops cost justification for reliability improvement projects. Demonstrate appreciation of commercial and technical risks, managing these appropriately within own work and highlighting any significant issues to relevant line manager. Influences and collaborates with the asset leadership teams and all other relevant stakeholders. Remain up to date with the latest technical developments in your field of expertise. CRITICAL SKILLS, QUALIFICATIONS, EXPERIENCE, ETC.: Educated to engineering degree level or satisfactory equivalent e.g. HND/HNC plus preferable qualifications/experience and/or vocational certificates. Chartered Engineer Status and Corporate Member of a professional body preferred. Understanding of processes required to meet HSE objectives. Fully conversant with UK regulatory environment Extensive experience with industrial and aero-derivative gas turbines, centrifugal compressors, centrifugal pumps, gearboxes, shaft/coupling systems, Dry gas seals, and associated package equipment and controls and interfacing systems within the oil and gas or Petro-chemical industry. Specific knowledge Solar Mars/Taurus, Siemens SGT-A05, SGT-200 packages preferred. Experience with diesel engines and reciprocating pumps preferred. Self-driven. Strong personal leadership and drive toward teamwork. Ability to perform effectively within a strong peer group and to drive toward optimal business solutions. Good communicating, influencing, negotiating and networking skills. Builds excellent relationships. Awareness of and experience in working to UK safety case and regulations.
Apr 18, 2024
Contractor
MECHANICAL ROTATING ENGINEER (12 MONTH PAYE CONTRACT ROLE) JOB PURPOSE: To provide rotating equipment engineering support and assurance services to operated assets to ensure safe and efficient production. RESPONSIBILITIES: Ensuring that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and HSE Procedures. Responsible for monitoring equipment/system performance initiating and ensuring corrective actions. Responsible for discipline engineering and maintenance support to UK operations. AREAS OF ACCOUNTABILITY, RESPONSIBILITY AND COMPETENCE: Provide frontline engineering support to the clients operated assets to ensure safe (personnel safety and MAH prevention), reliable and efficient operation of rotating equipment. Ensure Health, Safety, Environmental and Quality procedures are followed and that a high standard of safety is achieved in all associated work scopes. Deliver facility maintenance plans/programs to ensure cost effective operation and asset integrity throughout facility lifetime. Participation in and where required delivery of emissions reduction actions plans for rotating equipment. Responsible for continuously challenging technical solutions, engineering performance and cost of modification projects. Identify and raise Technical Queries where engineering support is required to resolve more complex technical issues. Work preparation in support of preventive maintenance program execution, including detailed work packages, materiel delivery and specialist vendor support. Responsible for rotating equipment performance including spare part management and warranty follow up. Provide plans to manage obsolete rotating equipment so that it does not impact safety or business performance. Utilise condition monitoring and reliability tools to monitor equipment health and performance, troubleshoot and diagnose issues and improve reliability of rotating equipment systems. Leads investigation teams to solve recurring rotating equipment failures. Provides leadership and decision-making skills during turnarounds and unplanned equipment outages regarding recovery solutions. Adhere to contract management processes and ensure vendor delivery is robustly managed for any assigned contracts. Provides technical expertise and support to project development. Provide input and support to long term facility modification & maintenance plans/programs to ensure cost effective operation and asset integrity throughout facility lifetime. Responsible to provide budget input/scope for maintenance and modifications. Develops cost justification for reliability improvement projects. Demonstrate appreciation of commercial and technical risks, managing these appropriately within own work and highlighting any significant issues to relevant line manager. Influences and collaborates with the asset leadership teams and all other relevant stakeholders. Remain up to date with the latest technical developments in your field of expertise. CRITICAL SKILLS, QUALIFICATIONS, EXPERIENCE, ETC.: Educated to engineering degree level or satisfactory equivalent e.g. HND/HNC plus preferable qualifications/experience and/or vocational certificates. Chartered Engineer Status and Corporate Member of a professional body preferred. Understanding of processes required to meet HSE objectives. Fully conversant with UK regulatory environment Extensive experience with industrial and aero-derivative gas turbines, centrifugal compressors, centrifugal pumps, gearboxes, shaft/coupling systems, Dry gas seals, and associated package equipment and controls and interfacing systems within the oil and gas or Petro-chemical industry. Specific knowledge Solar Mars/Taurus, Siemens SGT-A05, SGT-200 packages preferred. Experience with diesel engines and reciprocating pumps preferred. Self-driven. Strong personal leadership and drive toward teamwork. Ability to perform effectively within a strong peer group and to drive toward optimal business solutions. Good communicating, influencing, negotiating and networking skills. Builds excellent relationships. Awareness of and experience in working to UK safety case and regulations.
Marketing Automation Manager Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid Pay type: Competitive hourly pay rate Our Client The World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. The Role Hays are recruiting for an exciting opportunity for a CRM Manager to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months (rolling, reviewed annually). As a Marketing Automation Manager, you will be responsible for streamlining marketing automation operations, implementing first-class campaigns, optimising Customer Relationship Management performance, and focusing on the automation of customer journeys. This role will also include feeding back into the CRM strategy providing recommendations on improving it. Leveraging a test & learn approach, customer insights, and regional feedback, you will create and execute always-on CRM campaigns and life cycle triggers across the different touchpoints of the brand. You will be responsible for developing & implementing marketing automation strategy for customer acquisition, retention, and loyalty, with a strong focus on personalisation, segmentation, customer journeys and technical execution. Key Responsibilities * Plan, develop, and implement CRM strategies aimed at boosting consumer engagement, lifetime value and revenue, by enhancing the way customer data is gathered and used both centrally and via dealerships. * Manage day-to-day activities related to CRM and marketing automation strategy, including the ideation, briefing, testing, building and execution of email, mobile and app marketing campaigns via our Salesforce Marketing Cloud platform. * Working with our Brand & Client Experience team, develop a strong CRM calendar that balances brand and commercial needs to encourage high engagement throughout the various stages of the client life cycle. * Develop and optimize tactical triggered campaigns based on customer life cycle, behaviour, and purchase history. * Set up data and insight reports within the Salesforce platform to monitor KPIs and drive business development by delivering focused analysis on campaigns, email triggers, CRM initiatives, and customer behaviours with the purpose to inform the business of key trends and areas requiring attention/growth/development. * Build solid relationships and work cross-functionally on CRM and wider company projects/initiatives with Regional, Central, Brand & Client Experience, Compliance, and technical delivery partners. * Engage directly with regional and dealership colleagues with training and support to embed CRM as a key focus for customer retention and loyalty. * Work closely with third-party partners including CRM/Marketing Automation technical agency. Skills and Qualifications: * Significant experience of CRM/Marketing Automation experience (ideally luxury or automotive). * Hands-on experience working with Email Marketing platforms and/or marketing clouds, ideally Salesforce Marketing Cloud. * Experience working with Salesforce Sales Cloud and Service Cloud is desirable. * Experience managing third-party suppliers/consultancies in a technical execution environment is highly desirable. * Great communication and team collaboration; able to manage numerous business requirements/stakeholders at one time. * Be flexible and able to change focus with business priorities in a professional manner. * Experience working in cross-functional team environment with the ability to leverage the expertise of others within your role. * Excellent project management skills. * Strong interpersonal skills, able to sustain relationships in different regions, time zones etc. * Luxury experience highly desirable. Benefits: * Competitive hourly rate along with an annual performance related bonus. * Hybrid working. * Hybrid parking on-site with access to a subsidised restaurant. * Hays Go1 training platform which offers a library of over 70,000 courses. * Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters. * 35 days annual leave (including bank holidays) What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Contractor
Marketing Automation Manager Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid Pay type: Competitive hourly pay rate Our Client The World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. The Role Hays are recruiting for an exciting opportunity for a CRM Manager to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months (rolling, reviewed annually). As a Marketing Automation Manager, you will be responsible for streamlining marketing automation operations, implementing first-class campaigns, optimising Customer Relationship Management performance, and focusing on the automation of customer journeys. This role will also include feeding back into the CRM strategy providing recommendations on improving it. Leveraging a test & learn approach, customer insights, and regional feedback, you will create and execute always-on CRM campaigns and life cycle triggers across the different touchpoints of the brand. You will be responsible for developing & implementing marketing automation strategy for customer acquisition, retention, and loyalty, with a strong focus on personalisation, segmentation, customer journeys and technical execution. Key Responsibilities * Plan, develop, and implement CRM strategies aimed at boosting consumer engagement, lifetime value and revenue, by enhancing the way customer data is gathered and used both centrally and via dealerships. * Manage day-to-day activities related to CRM and marketing automation strategy, including the ideation, briefing, testing, building and execution of email, mobile and app marketing campaigns via our Salesforce Marketing Cloud platform. * Working with our Brand & Client Experience team, develop a strong CRM calendar that balances brand and commercial needs to encourage high engagement throughout the various stages of the client life cycle. * Develop and optimize tactical triggered campaigns based on customer life cycle, behaviour, and purchase history. * Set up data and insight reports within the Salesforce platform to monitor KPIs and drive business development by delivering focused analysis on campaigns, email triggers, CRM initiatives, and customer behaviours with the purpose to inform the business of key trends and areas requiring attention/growth/development. * Build solid relationships and work cross-functionally on CRM and wider company projects/initiatives with Regional, Central, Brand & Client Experience, Compliance, and technical delivery partners. * Engage directly with regional and dealership colleagues with training and support to embed CRM as a key focus for customer retention and loyalty. * Work closely with third-party partners including CRM/Marketing Automation technical agency. Skills and Qualifications: * Significant experience of CRM/Marketing Automation experience (ideally luxury or automotive). * Hands-on experience working with Email Marketing platforms and/or marketing clouds, ideally Salesforce Marketing Cloud. * Experience working with Salesforce Sales Cloud and Service Cloud is desirable. * Experience managing third-party suppliers/consultancies in a technical execution environment is highly desirable. * Great communication and team collaboration; able to manage numerous business requirements/stakeholders at one time. * Be flexible and able to change focus with business priorities in a professional manner. * Experience working in cross-functional team environment with the ability to leverage the expertise of others within your role. * Excellent project management skills. * Strong interpersonal skills, able to sustain relationships in different regions, time zones etc. * Luxury experience highly desirable. Benefits: * Competitive hourly rate along with an annual performance related bonus. * Hybrid working. * Hybrid parking on-site with access to a subsidised restaurant. * Hays Go1 training platform which offers a library of over 70,000 courses. * Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters. * 35 days annual leave (including bank holidays) What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Treatments Manager Tetbury, GL8 8YJ Full time Up to £33,000 and a share of Calcot gratuities Are you a passionate experienced treatments manager looking for a rare opportunity to lead a team towards excellence? Join our award-winning spa and our team of Spa Therapists and take your career to new heights. As a key member of Calcot Spa's senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring our guests receive high standards in their treatment and well-being experience. The Role of a Treatments Manager: Team Leadership: Lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments Conduct biannual appraisals and ensure team development and welfare Training : Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry. We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends Apprentices: Plan and deliver fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard. Treatment Delivery: Personally deliver spa treatments to guests and set a high standard for the team to follow, ensuring every guest leaves feeling rejuvenated and satisfied Stock Control: Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved. Daily Briefings: Organize and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best Revenue responsibility: Work towards achieving treatment revenue targets by implementing effective strategies and maximizing sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered the team and lead by example by achieving personal retail targets Manage and oversee the Treatment room daily operations Conduct morning briefings Manage daily staff absences Maximize availability and treatment revenue Contribute to team wellbeing Dealing with any staff or client related complaints to ensure a smooth day for guests and therapists Skills e look for in a Treatments Manager: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership experience with the ability to inspire and mentor a team towards achieving common goals Excellent communication and interpersonal skills to build strong relationships with team members and guests Strong organizational abilities and attention to detail for effective stock control and operational management Flexibility to work on weekends and adapt to a fast-paced spa environment Previous management experience - Essential Qualified to NVQ level 3 Beauty or equivalent Own transport - Essential The Package we offer our Treatements Manager: 28 days holiday per annum, including bank holidays Additional day off for your Birthday Use of Gym & pool facilities before and after your shift Air- conditioned treatment rooms Meals provided on duty A share of Calcot Gratuities Retail commission structure Free on-site parking 50% discount on food in the restaurants across all sites £50 bed & breakfast stays at the hotels in the collection Discount on other Pride of Britain hotels 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Opportunities for professional growth and development Rewards and benefits platform Charity Events Online fitness and wellbeing platform Pension Scheme Cycle to work scheme About The Calcot Collection The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold's are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character. The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We're proud to say that we have recently joined the 'EarthCheck' accreditation scheme and have recently earnt our 'Bronze EarthCheck' accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let's collaborate by sharing best practices and innovative ideas for a brighter future.
Apr 18, 2024
Full time
Treatments Manager Tetbury, GL8 8YJ Full time Up to £33,000 and a share of Calcot gratuities Are you a passionate experienced treatments manager looking for a rare opportunity to lead a team towards excellence? Join our award-winning spa and our team of Spa Therapists and take your career to new heights. As a key member of Calcot Spa's senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring our guests receive high standards in their treatment and well-being experience. The Role of a Treatments Manager: Team Leadership: Lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments Conduct biannual appraisals and ensure team development and welfare Training : Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry. We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends Apprentices: Plan and deliver fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard. Treatment Delivery: Personally deliver spa treatments to guests and set a high standard for the team to follow, ensuring every guest leaves feeling rejuvenated and satisfied Stock Control: Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved. Daily Briefings: Organize and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best Revenue responsibility: Work towards achieving treatment revenue targets by implementing effective strategies and maximizing sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered the team and lead by example by achieving personal retail targets Manage and oversee the Treatment room daily operations Conduct morning briefings Manage daily staff absences Maximize availability and treatment revenue Contribute to team wellbeing Dealing with any staff or client related complaints to ensure a smooth day for guests and therapists Skills e look for in a Treatments Manager: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership experience with the ability to inspire and mentor a team towards achieving common goals Excellent communication and interpersonal skills to build strong relationships with team members and guests Strong organizational abilities and attention to detail for effective stock control and operational management Flexibility to work on weekends and adapt to a fast-paced spa environment Previous management experience - Essential Qualified to NVQ level 3 Beauty or equivalent Own transport - Essential The Package we offer our Treatements Manager: 28 days holiday per annum, including bank holidays Additional day off for your Birthday Use of Gym & pool facilities before and after your shift Air- conditioned treatment rooms Meals provided on duty A share of Calcot Gratuities Retail commission structure Free on-site parking 50% discount on food in the restaurants across all sites £50 bed & breakfast stays at the hotels in the collection Discount on other Pride of Britain hotels 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Opportunities for professional growth and development Rewards and benefits platform Charity Events Online fitness and wellbeing platform Pension Scheme Cycle to work scheme About The Calcot Collection The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold's are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character. The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We're proud to say that we have recently joined the 'EarthCheck' accreditation scheme and have recently earnt our 'Bronze EarthCheck' accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let's collaborate by sharing best practices and innovative ideas for a brighter future.
Total Staff, on behalf of a prominent player in the food industry, is seeking a dynamic Sales Administration Assistant to join the team. Our client, specializing in importing and distributing ingredients and raw materials across the UK and the EU, boasts a fast-growing presence with offices in key locations including the UK, France, and South America. Role Overview: Reporting directly to the Managing Director, the Sales Administration Assistant will play a pivotal role in nurturing existing client relationships while actively seeking out opportunities to expand our client base. This position demands an individual with an outgoing demeanour, abundant energy, and a tenacious drive. If you possess exceptional numerical skills and a knack for retention, it's a definite plus. Fluency in a second language will be advantageous. Embracing proactive communication, both via phone and face-to-face interactions, is fundamental to excelling in this role. The position offers exciting prospects for domestic and international travel, facilitating client engagements and participation in industry trade events. For the right candidate, there's ample room for career progression within our rapidly evolving organization. Key Responsibilities: Collaborate closely with the commercial team to oversee contract management and order processing. Provide invaluable support to the commercial team, contributing to the maintenance and enhancement of sales initiatives. Ensure accuracy and currency of purchase and sales orders, playing a pivotal role in planning collection, delivery, and call-off schedules. Assist in managing supplier/customer order balances and call-off spreadsheets, in coordination with the Office Manager and external warehousing facilities. Liaise effectively with the commercial team and Logistics department to optimize transport logistics and call-off coordination. Work in tandem with the quality/technical team to promptly address and resolve claims/complaints. Facilitate seamless communication among customers, suppliers, and relevant third parties to ensure successful project completion. Provide coverage for logistics operations during staff absences, ensuring continuity of service. Offer support with general administrative duties related to the supply chain. Flexibility to contribute across various departments as needed, ensuring uninterrupted service delivery and maintaining high service levels. Contribute actively to maximizing the company's profitability. Candidate Profile: Proven experience in sales administration or a related field, preferably within the food industry. Excellent organizational skills with meticulous attention to detail. Strong interpersonal skills, adept at building and maintaining client relationships. Proficiency in MS Office suite, particularly Excel. Ability to thrive in a fast-paced environment and adapt to changing priorities. Self-motivated individual with a proactive approach to problem-solving. Effective verbal and written communication skills. Willingness to travel domestically and internationally as required. Language proficiency beyond English is desirable but not essential. Salary: 20,000 - 30,000 per annum, commensurate with experience. If you are ready to embark on an exciting journey with ample opportunities for growth and development, apply now to join our dynamic team.
Apr 18, 2024
Full time
Total Staff, on behalf of a prominent player in the food industry, is seeking a dynamic Sales Administration Assistant to join the team. Our client, specializing in importing and distributing ingredients and raw materials across the UK and the EU, boasts a fast-growing presence with offices in key locations including the UK, France, and South America. Role Overview: Reporting directly to the Managing Director, the Sales Administration Assistant will play a pivotal role in nurturing existing client relationships while actively seeking out opportunities to expand our client base. This position demands an individual with an outgoing demeanour, abundant energy, and a tenacious drive. If you possess exceptional numerical skills and a knack for retention, it's a definite plus. Fluency in a second language will be advantageous. Embracing proactive communication, both via phone and face-to-face interactions, is fundamental to excelling in this role. The position offers exciting prospects for domestic and international travel, facilitating client engagements and participation in industry trade events. For the right candidate, there's ample room for career progression within our rapidly evolving organization. Key Responsibilities: Collaborate closely with the commercial team to oversee contract management and order processing. Provide invaluable support to the commercial team, contributing to the maintenance and enhancement of sales initiatives. Ensure accuracy and currency of purchase and sales orders, playing a pivotal role in planning collection, delivery, and call-off schedules. Assist in managing supplier/customer order balances and call-off spreadsheets, in coordination with the Office Manager and external warehousing facilities. Liaise effectively with the commercial team and Logistics department to optimize transport logistics and call-off coordination. Work in tandem with the quality/technical team to promptly address and resolve claims/complaints. Facilitate seamless communication among customers, suppliers, and relevant third parties to ensure successful project completion. Provide coverage for logistics operations during staff absences, ensuring continuity of service. Offer support with general administrative duties related to the supply chain. Flexibility to contribute across various departments as needed, ensuring uninterrupted service delivery and maintaining high service levels. Contribute actively to maximizing the company's profitability. Candidate Profile: Proven experience in sales administration or a related field, preferably within the food industry. Excellent organizational skills with meticulous attention to detail. Strong interpersonal skills, adept at building and maintaining client relationships. Proficiency in MS Office suite, particularly Excel. Ability to thrive in a fast-paced environment and adapt to changing priorities. Self-motivated individual with a proactive approach to problem-solving. Effective verbal and written communication skills. Willingness to travel domestically and internationally as required. Language proficiency beyond English is desirable but not essential. Salary: 20,000 - 30,000 per annum, commensurate with experience. If you are ready to embark on an exciting journey with ample opportunities for growth and development, apply now to join our dynamic team.
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offeryou can contact our recruitment team directly via email at London Bridge - Hybrid 2-3 days a week in the office Full-time, 37.5 hours per week Permanent HCA Healthcare UK's Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses. The ITG Technology Delivery Department, under the ITG Head of Technology Delivery, oversees the Platform Engineering, Software Engineering, Solutions Design and QA teams, and is responsible for maintaining all the technology infrastructure components, and as well as looks after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of an organization. What you'll do: The role will involve Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels. Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and Deploying, configuring and operating IT Infrastructure. Provides technical leadership to optimise the performance of IT infrastructure. Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. What you'll bring: Endpoint security management Mobile Device Management Administration experience. Good understanding of PowerShell Basic understanding of networking principles Exchange administration experience (Desirable) Capacity management and planning experience (Desirable) Experience of Packaging applications (Desirable) Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior End User Computing Engineer, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Apr 18, 2024
Full time
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offeryou can contact our recruitment team directly via email at London Bridge - Hybrid 2-3 days a week in the office Full-time, 37.5 hours per week Permanent HCA Healthcare UK's Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses. The ITG Technology Delivery Department, under the ITG Head of Technology Delivery, oversees the Platform Engineering, Software Engineering, Solutions Design and QA teams, and is responsible for maintaining all the technology infrastructure components, and as well as looks after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of an organization. What you'll do: The role will involve Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels. Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and Deploying, configuring and operating IT Infrastructure. Provides technical leadership to optimise the performance of IT infrastructure. Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. What you'll bring: Endpoint security management Mobile Device Management Administration experience. Good understanding of PowerShell Basic understanding of networking principles Exchange administration experience (Desirable) Capacity management and planning experience (Desirable) Experience of Packaging applications (Desirable) Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior End User Computing Engineer, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
John Turner T/A John Turner Executive Search
Cranleigh, Surrey
Role: School Administrator Location: Cranleigh Salary: £23,000 Duration: Permanent Hours: Full Time - Monday - Friday 08:30-17:00 Sector: Education Duties / Experience: • Provide administrative support to the senior management teams and other colleagues as required by distributing memos, announcements and letters to required parties • Create and maintain learner files, including administering induction paperwork for starters and archiving files for leavers where required • Under the direction of the Administration Manager, manage a caseload of learner reviews, liaising with all parties to make meeting arrangements, taking notes to maintain records and managing collation and distribution of documentation, ensuring statutory requirements are met • Manage the school "Administration" inbox, responding to or forwarding incoming emails appropriately • Support learner transport arrangements, liaising with local authorities as required and maintaining an accurate database of driver details • Support the operations of learner transitions upon arrival and departure, liaising with staff and transport providers to ensure learners safely transition in and out of services • Provide school break and lunch support in the absence of the Front of House Administrator by cleaning, refilling and distributing crockery, cutlery and water jugs and preparing and tidying lunch and break areas • Assist with Trust events including annual conferences and open mornings, to support with the preparation (information packs, room preparations, refreshments etc) and ensure smooth delivery • Provide general administrative support such as photocopying, filing, faxing, emailing and completion of routine forms • Co-ordinate, input and manage learner databases and other computerised records, ensuring strict adherence to confidentiality • Collate and manage data on learner attendance, supporting submissions to the Department for Education and Skills • Support with admissions process for new learners by taking initial enquiries, providing a friendly and helpful service and directing information to the admissions department where required • Maintain stationery, uniform and other stock, sorting deliveries and re-ordering items where required. • As a trained first aider, provide first point of contact for staff members in need of medic • Promoting and ensuring the good reputation of the Jigsaw Trust and its individual divisions • Undertaking any other tasks which can be reasonably expected in relation to the role If you would like further information regarding the above role, please get in contact with John Turner Executive search
Apr 18, 2024
Full time
Role: School Administrator Location: Cranleigh Salary: £23,000 Duration: Permanent Hours: Full Time - Monday - Friday 08:30-17:00 Sector: Education Duties / Experience: • Provide administrative support to the senior management teams and other colleagues as required by distributing memos, announcements and letters to required parties • Create and maintain learner files, including administering induction paperwork for starters and archiving files for leavers where required • Under the direction of the Administration Manager, manage a caseload of learner reviews, liaising with all parties to make meeting arrangements, taking notes to maintain records and managing collation and distribution of documentation, ensuring statutory requirements are met • Manage the school "Administration" inbox, responding to or forwarding incoming emails appropriately • Support learner transport arrangements, liaising with local authorities as required and maintaining an accurate database of driver details • Support the operations of learner transitions upon arrival and departure, liaising with staff and transport providers to ensure learners safely transition in and out of services • Provide school break and lunch support in the absence of the Front of House Administrator by cleaning, refilling and distributing crockery, cutlery and water jugs and preparing and tidying lunch and break areas • Assist with Trust events including annual conferences and open mornings, to support with the preparation (information packs, room preparations, refreshments etc) and ensure smooth delivery • Provide general administrative support such as photocopying, filing, faxing, emailing and completion of routine forms • Co-ordinate, input and manage learner databases and other computerised records, ensuring strict adherence to confidentiality • Collate and manage data on learner attendance, supporting submissions to the Department for Education and Skills • Support with admissions process for new learners by taking initial enquiries, providing a friendly and helpful service and directing information to the admissions department where required • Maintain stationery, uniform and other stock, sorting deliveries and re-ordering items where required. • As a trained first aider, provide first point of contact for staff members in need of medic • Promoting and ensuring the good reputation of the Jigsaw Trust and its individual divisions • Undertaking any other tasks which can be reasonably expected in relation to the role If you would like further information regarding the above role, please get in contact with John Turner Executive search
Lettings Manager - Derby An exciting opportunity for a driven and experienced Lettings Manager to lead a talented team of five within a leading independent estate and lettings agency in Derby. This role offers the chance to make a significant impact within a dynamic and thriving business renowned for its dedication to excellence in the property market. About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the daily operations of the lettings department, ensuring the delivery of exceptional service to clients and driving the team towards achieving and surpassing business targets. This is a fantastic opportunity for an individual looking to elevate their career in the property industry, working within a supportive environment that values leadership and initiative. Key Responsibilities: Lead, motivate, and support a team of five, fostering a culture of high performance and continuous improvement. Develop and implement strategies to enhance the lettings portfolio, ensuring growth and profitability. Oversee the end-to-end lettings process, from marketing properties to securing tenancies and managing client relationships. Ensure compliance with industry regulations and maintain high standards of professionalism and ethics. Collaborate with senior management to identify and pursue business development opportunities. Provide exceptional customer service, resolving any issues promptly and maintaining the company's reputation for excellence. Requirements: Proven experience in a lettings management role, with a track record of achieving targets and leading teams. Strong understanding of the lettings market and regulatory requirements. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, tenants, and team members. Highly organized, with a strategic approach to business development and operational management. A passion for the property industry and a commitment to professional development. Offer: Basic Salary: £30,000 per annum. On Target Earnings (OTE): £38,000 per annum. A dynamic and supportive work environment in a leading independent estate and lettings agency. Opportunities for professional growth and advancement. This is an outstanding opportunity for a motivated Lettings Manager to lead a dedicated team and contribute to the success of a reputable agency in Derby. If you are passionate about the property industry and possess the skills and experience we are looking for, we would love to hear from you.
Apr 18, 2024
Full time
Lettings Manager - Derby An exciting opportunity for a driven and experienced Lettings Manager to lead a talented team of five within a leading independent estate and lettings agency in Derby. This role offers the chance to make a significant impact within a dynamic and thriving business renowned for its dedication to excellence in the property market. About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the daily operations of the lettings department, ensuring the delivery of exceptional service to clients and driving the team towards achieving and surpassing business targets. This is a fantastic opportunity for an individual looking to elevate their career in the property industry, working within a supportive environment that values leadership and initiative. Key Responsibilities: Lead, motivate, and support a team of five, fostering a culture of high performance and continuous improvement. Develop and implement strategies to enhance the lettings portfolio, ensuring growth and profitability. Oversee the end-to-end lettings process, from marketing properties to securing tenancies and managing client relationships. Ensure compliance with industry regulations and maintain high standards of professionalism and ethics. Collaborate with senior management to identify and pursue business development opportunities. Provide exceptional customer service, resolving any issues promptly and maintaining the company's reputation for excellence. Requirements: Proven experience in a lettings management role, with a track record of achieving targets and leading teams. Strong understanding of the lettings market and regulatory requirements. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, tenants, and team members. Highly organized, with a strategic approach to business development and operational management. A passion for the property industry and a commitment to professional development. Offer: Basic Salary: £30,000 per annum. On Target Earnings (OTE): £38,000 per annum. A dynamic and supportive work environment in a leading independent estate and lettings agency. Opportunities for professional growth and advancement. This is an outstanding opportunity for a motivated Lettings Manager to lead a dedicated team and contribute to the success of a reputable agency in Derby. If you are passionate about the property industry and possess the skills and experience we are looking for, we would love to hear from you.
What Are We Looking For? DPS is delighted to welcome applications to join our Client Support Department as a Support Manager in Glenrothes. This position will be responsible for overseeing and managing all aspects of the department's operations. You will lead a team of support engineers and specialists, ensuring the delivery of exceptional technical support and maintenance services in Automation, p click apply for full job details
Apr 18, 2024
Full time
What Are We Looking For? DPS is delighted to welcome applications to join our Client Support Department as a Support Manager in Glenrothes. This position will be responsible for overseeing and managing all aspects of the department's operations. You will lead a team of support engineers and specialists, ensuring the delivery of exceptional technical support and maintenance services in Automation, p click apply for full job details
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities You will be responsible for creating and updating technical documentation related to a suite of software applications used in the interpretation and analysis of geophysical data within the oil and gas exploration industry. The content you produce will range from procedure manuals, technical specifications, to process documentation. You will be working closely with a team of software engineers, product managers and subject matter experts who play a key role within our global business, developing state of the art software that deals with the full geophysical data lifecycle from acquisition via hardware, processing, interpretation, and client delivery. This is an exciting opportunity to establish a set of best practices and standards for creating procedures, processes, and templates for use within the business as well as writing the technical documentation itself. Key Responsibilities Gather, organise, write, and edit content to produce procedure manuals, technical specifications, and process documentation. Work closely with various job functions (both local and remote) including subject matter experts, project managers, and developers to understand documentation requirements. Gain a deep understanding of our products and services, and translate complex information into simple, polished, engaging content. Develop high-quality comprehensive documentation that is appropriate for its intended audience. Evaluate current content and develop innovative methods for improvement. Our generous benefits include: Private Health Care Generous Pension Scheme Life Assurance 29 Days Annual Leave (+ 4 fixed bank holidays) Additional Leave Purchase Scheme Weatherford has a professional development structure to promote career growth. Membership fees reimbursement East Leake, Loughborough Monday-Friday; 36.25 hours per week . About Us The team at East Leake is a diverse and inclusive group of technically minded individuals developing state of the art software that deals with the full geophysical data lifecycle, from acquisition via hardware, processing, interpretation, and client delivery. We constantly encourage personal development, learning and innovation in all aspects of the work we undertake advocating exploring and leveraging new technologies for the benefit of the products being developed. Qualifications Bachelors/Masters with a focus on Technical Communications, English, Training, or a related field. 2+ years of experience as a technical writer. Superb written communication skills in English. Ability to plan, structure and write content with minimal guidance. Experience in writing documentation for various audiences. Experience working with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content. Previous experience writing documentation for software related to an engineering discipline is preferred.
Apr 18, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities You will be responsible for creating and updating technical documentation related to a suite of software applications used in the interpretation and analysis of geophysical data within the oil and gas exploration industry. The content you produce will range from procedure manuals, technical specifications, to process documentation. You will be working closely with a team of software engineers, product managers and subject matter experts who play a key role within our global business, developing state of the art software that deals with the full geophysical data lifecycle from acquisition via hardware, processing, interpretation, and client delivery. This is an exciting opportunity to establish a set of best practices and standards for creating procedures, processes, and templates for use within the business as well as writing the technical documentation itself. Key Responsibilities Gather, organise, write, and edit content to produce procedure manuals, technical specifications, and process documentation. Work closely with various job functions (both local and remote) including subject matter experts, project managers, and developers to understand documentation requirements. Gain a deep understanding of our products and services, and translate complex information into simple, polished, engaging content. Develop high-quality comprehensive documentation that is appropriate for its intended audience. Evaluate current content and develop innovative methods for improvement. Our generous benefits include: Private Health Care Generous Pension Scheme Life Assurance 29 Days Annual Leave (+ 4 fixed bank holidays) Additional Leave Purchase Scheme Weatherford has a professional development structure to promote career growth. Membership fees reimbursement East Leake, Loughborough Monday-Friday; 36.25 hours per week . About Us The team at East Leake is a diverse and inclusive group of technically minded individuals developing state of the art software that deals with the full geophysical data lifecycle, from acquisition via hardware, processing, interpretation, and client delivery. We constantly encourage personal development, learning and innovation in all aspects of the work we undertake advocating exploring and leveraging new technologies for the benefit of the products being developed. Qualifications Bachelors/Masters with a focus on Technical Communications, English, Training, or a related field. 2+ years of experience as a technical writer. Superb written communication skills in English. Ability to plan, structure and write content with minimal guidance. Experience in writing documentation for various audiences. Experience working with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content. Previous experience writing documentation for software related to an engineering discipline is preferred.
Commercial Contracts Manager Salary: £55,000k - £60,000k Type: Full time permanent Senior Management Team position Multi-channel matrix organisation Location: Newcastle Sunderland Northeast UK travel This is an excellent opportunity to join a large European organisation in a Commercial Contracts Manager appointment. We are looking for a leader to manage the commercial contracts, deliver contract performance, margin, bids, tenders and outstanding commercial results. Partnering across functions to ensuring strong collaboration at all levels, delivering high customer satisfaction and positive environment as well as governing key customer metrics for internal and external reporting Key Areas, Customer partnerships relationships Maximising commercial opportunities and contract growth Responsible for all commercial planning, finance, margin, procurement & P&L Bids, tenders, reporting and analysing Responsibilities Maximise contractual profitability & identify contractual risks Responsible of all pricing and financial performance for the business. Manage client contracts tenders and bids, adhoc enquiries, existing contract reviews, contract renewals. Manage, develop and coach the commercial team Support the daily operation of the fast-paced, high-volume environment - drive and deliver KPI's whilst prioritising safety & best practice Establish the strategic objectives for the team ensuring they are delivering against both commercial and operations needs of the business Analyse and advise best methods to create balance of service delivery, risk management, quality and process efficiency. Lead the tender and bid contract preparation. Work with all relevant functions to create best position of financial proposition which meets client requirements, as well as achieving/exceeding desired revenues for the business. Manage - Leadership & People Management clear direction Create a great place for people to work through empowering, coaching and developing the team Drive clear focus and rigour behind the delivery of key performance metrics Build positive relationships and collaboration between teams within the UK and with regional partners at all levels Work collaboratively with other functions e.g. Finance, Quality and Supply Chain Person specifications Experience of pricing and process control within a fast-paced industry sector. Have a high level of commercial and analytical skills. The ability to learn and adapt new or existing systems Excellent attention to detail
Apr 18, 2024
Full time
Commercial Contracts Manager Salary: £55,000k - £60,000k Type: Full time permanent Senior Management Team position Multi-channel matrix organisation Location: Newcastle Sunderland Northeast UK travel This is an excellent opportunity to join a large European organisation in a Commercial Contracts Manager appointment. We are looking for a leader to manage the commercial contracts, deliver contract performance, margin, bids, tenders and outstanding commercial results. Partnering across functions to ensuring strong collaboration at all levels, delivering high customer satisfaction and positive environment as well as governing key customer metrics for internal and external reporting Key Areas, Customer partnerships relationships Maximising commercial opportunities and contract growth Responsible for all commercial planning, finance, margin, procurement & P&L Bids, tenders, reporting and analysing Responsibilities Maximise contractual profitability & identify contractual risks Responsible of all pricing and financial performance for the business. Manage client contracts tenders and bids, adhoc enquiries, existing contract reviews, contract renewals. Manage, develop and coach the commercial team Support the daily operation of the fast-paced, high-volume environment - drive and deliver KPI's whilst prioritising safety & best practice Establish the strategic objectives for the team ensuring they are delivering against both commercial and operations needs of the business Analyse and advise best methods to create balance of service delivery, risk management, quality and process efficiency. Lead the tender and bid contract preparation. Work with all relevant functions to create best position of financial proposition which meets client requirements, as well as achieving/exceeding desired revenues for the business. Manage - Leadership & People Management clear direction Create a great place for people to work through empowering, coaching and developing the team Drive clear focus and rigour behind the delivery of key performance metrics Build positive relationships and collaboration between teams within the UK and with regional partners at all levels Work collaboratively with other functions e.g. Finance, Quality and Supply Chain Person specifications Experience of pricing and process control within a fast-paced industry sector. Have a high level of commercial and analytical skills. The ability to learn and adapt new or existing systems Excellent attention to detail
Our client is a British based company which distributes floor coverings throughout Europe. Specialising in carpet, residential vinyl, wood, laminate, luxury vinyl tile, and commercial flooring, they are looking to recruit an experienced Transport Administrator to join them at their distribution centre in Irlam. Responsibilities: As Transport Administrator you will be responsible for the daily operational plan working closely with the transport manager and transport supervisor in the day to day running of the transport fleet, route planning and maintaining excellent levels of communication with internal customers and colleagues across the network: Deputise for the Transport Supervisor Assist the Transport Supervisor in the day to day fleet operations Facilitate the delivery of products from hub to customer Arrange transportation, schedule staff and set up the planning infrastructure Create operational documentation Liaise with customer service on delivery issues Liaise with 3rd party fleet management company on vehicle deflect and breakdowns Assist transport supervisor to co-ordinate and control all vehicle maintenance requirement schedules. Monitor/regulate and advise driver hours rules to comply with legislation Manage activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met Induct and evaluate new drivers and agency drivers on company policy and requirements. Any other general duties required Requirements: Experience of working in an office environment Knowledge of IT and Excel Good working knowledge of driver's hours legislation A logical and analytical approach Excellent organisational and interpersonal skills Ability to work using your own initiative Transport planning (Desirable)
Apr 18, 2024
Full time
Our client is a British based company which distributes floor coverings throughout Europe. Specialising in carpet, residential vinyl, wood, laminate, luxury vinyl tile, and commercial flooring, they are looking to recruit an experienced Transport Administrator to join them at their distribution centre in Irlam. Responsibilities: As Transport Administrator you will be responsible for the daily operational plan working closely with the transport manager and transport supervisor in the day to day running of the transport fleet, route planning and maintaining excellent levels of communication with internal customers and colleagues across the network: Deputise for the Transport Supervisor Assist the Transport Supervisor in the day to day fleet operations Facilitate the delivery of products from hub to customer Arrange transportation, schedule staff and set up the planning infrastructure Create operational documentation Liaise with customer service on delivery issues Liaise with 3rd party fleet management company on vehicle deflect and breakdowns Assist transport supervisor to co-ordinate and control all vehicle maintenance requirement schedules. Monitor/regulate and advise driver hours rules to comply with legislation Manage activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met Induct and evaluate new drivers and agency drivers on company policy and requirements. Any other general duties required Requirements: Experience of working in an office environment Knowledge of IT and Excel Good working knowledge of driver's hours legislation A logical and analytical approach Excellent organisational and interpersonal skills Ability to work using your own initiative Transport planning (Desirable)
Team Leader - Contact Centre Salary: £28,000 - £30,000 Location: Basingstoke, Hampshire, RG21 6SZ Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: To lead a Customer Services team in consistently delivering excellent service across all propositions. This involves providing leadership, developing the team, managing performance, fostering a customer-centric culture, improving processes, collaborating with other teams, ensuring quality, managing stakeholders, communicating effectively, and encouraging innovation. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods. Cycle to Work Scheme & Interest free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits. What you'll be doing: Leading and managing a team of Customer Service Representatives. Guiding, coaching, and evaluating every team member's performance. Addressing any issues promptly and creating a positive environment where everyone feels motivated to do their best. Continuously assessing team achievements against objectives. Identifying variances from targets and take proactive action to ensure successful delivery. Strategizing and allocating team resources smartly to meet business goals. Setting up streamlined processes and ensuring we're equipped with the right data to handle work efficiently within budget limits. Leading the team through changes with clear and effective communication. Ensuring team adherence to defined practices and procedures to maintain consistent and compliant output. Proactively reviewing the customer environment to drive continuous improvement initiatives. Implementing changes to enhance effectiveness and efficiency, applying systems thinking logic daily. What we're looking for: Have a minimum of 2 years' experience within a managerial position. Have problem solving and decision-making skills. Have time management and organisational skills. Have prior experience in managing customer services team within Financial Service, Life & Pension, or another relevant office/ corporate based environment. Possess exceptional written and verbal communication abilities. Computer literate in MS Excel and Word skills and appetite to learn and effectively navigate multiple computer systems and other technologies. Qualifications: CF1, FA1 and FA2 or equivalent is essential for the role or willing to work towards (To be obtained within 30 months of joining). If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
Apr 18, 2024
Full time
Team Leader - Contact Centre Salary: £28,000 - £30,000 Location: Basingstoke, Hampshire, RG21 6SZ Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: To lead a Customer Services team in consistently delivering excellent service across all propositions. This involves providing leadership, developing the team, managing performance, fostering a customer-centric culture, improving processes, collaborating with other teams, ensuring quality, managing stakeholders, communicating effectively, and encouraging innovation. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods. Cycle to Work Scheme & Interest free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits. What you'll be doing: Leading and managing a team of Customer Service Representatives. Guiding, coaching, and evaluating every team member's performance. Addressing any issues promptly and creating a positive environment where everyone feels motivated to do their best. Continuously assessing team achievements against objectives. Identifying variances from targets and take proactive action to ensure successful delivery. Strategizing and allocating team resources smartly to meet business goals. Setting up streamlined processes and ensuring we're equipped with the right data to handle work efficiently within budget limits. Leading the team through changes with clear and effective communication. Ensuring team adherence to defined practices and procedures to maintain consistent and compliant output. Proactively reviewing the customer environment to drive continuous improvement initiatives. Implementing changes to enhance effectiveness and efficiency, applying systems thinking logic daily. What we're looking for: Have a minimum of 2 years' experience within a managerial position. Have problem solving and decision-making skills. Have time management and organisational skills. Have prior experience in managing customer services team within Financial Service, Life & Pension, or another relevant office/ corporate based environment. Possess exceptional written and verbal communication abilities. Computer literate in MS Excel and Word skills and appetite to learn and effectively navigate multiple computer systems and other technologies. Qualifications: CF1, FA1 and FA2 or equivalent is essential for the role or willing to work towards (To be obtained within 30 months of joining). If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Farming Operations Manager Location: East Anglia Hours: 7am to 4pm Monday to Friday (Saturdays may be required) Salary: 40,000 per annum Benefits: Company Vehicle and Fuel Card, 23 days annual leave plus bank holidays, Full Health Insurance, Generous Pension Scheme Are you a farming or agricultural enthusiast? If so, I have the perfect job for YOU. I am representing a well established and highly respected farming business, who specialise in growing and distributing vegetables and roots crops. Due to an internal opening, they are looking for an Operations Manager to work across East Anglia overseeing the smooth running of the mobile vegetable washing and grading operations. You will be liaising with landowners and farmers, ensuring demands and delivery deadlines are met for their customers. A key element of the role is ensuring the contracted service agreed with the suppliers is provided in a timely and efficient manner. The Mobile washing units are moved around East Anglia and Kent, and each machine has its own supervisor to manage the daily operations. You will be responsible for all three lines and works with the internal team to ensure they are running efficiently. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Key Responsibilities: Management of the three mobile washing and grading facilities Manage the Washer Supervisors Liaise with customers and suppliers Provide Cover when supervisors are on leave Ensure the company are compliant with regards to Health and Safety. What we are looking for: Proven track record in the industry Experience supervising agricultural machinery Forklift License (or willingness to obtain) Full Clean UK Driving License So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Apr 18, 2024
Full time
Farming Operations Manager Location: East Anglia Hours: 7am to 4pm Monday to Friday (Saturdays may be required) Salary: 40,000 per annum Benefits: Company Vehicle and Fuel Card, 23 days annual leave plus bank holidays, Full Health Insurance, Generous Pension Scheme Are you a farming or agricultural enthusiast? If so, I have the perfect job for YOU. I am representing a well established and highly respected farming business, who specialise in growing and distributing vegetables and roots crops. Due to an internal opening, they are looking for an Operations Manager to work across East Anglia overseeing the smooth running of the mobile vegetable washing and grading operations. You will be liaising with landowners and farmers, ensuring demands and delivery deadlines are met for their customers. A key element of the role is ensuring the contracted service agreed with the suppliers is provided in a timely and efficient manner. The Mobile washing units are moved around East Anglia and Kent, and each machine has its own supervisor to manage the daily operations. You will be responsible for all three lines and works with the internal team to ensure they are running efficiently. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Key Responsibilities: Management of the three mobile washing and grading facilities Manage the Washer Supervisors Liaise with customers and suppliers Provide Cover when supervisors are on leave Ensure the company are compliant with regards to Health and Safety. What we are looking for: Proven track record in the industry Experience supervising agricultural machinery Forklift License (or willingness to obtain) Full Clean UK Driving License So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Commercial Project Manager London, W2 (with extensive travel to all Royal Parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for a Commercial Projects Manager to join us on a permanent, full-time basis, working 36 hours per week. The Benefits - Salary of £43,126 - £47,200 per annum, depending on experience- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service- Pension scheme (3% employee contribution; up to 10% employer contribution)- Hybrid/agile working options- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationThis is an unmissable opportunity for a qualified project manager, with experience of overseeing high-value income generation projects throughout their lifecycle, to join our passionate organisation.You'll have the chance to immerse yourself in the beauty of London's iconic Royal Parks whilst playing a pivotal part in preserving them for generations to come.You'll also expand your project management skill set and grow your career to new heights. So, if you're ready to embark on a fulfilling journey to protect, preserve and enhance London's iconic green spaces, we want to hear from you! The Role As a Commercial Projects Manager, you will plan, manage, and deliver sustainable commercial projects in support of our strategy and income targets.Collaborating with colleagues, you will ensure the delivery of successful project outcomes, overseeing projects throughout their lifecycle and undertaking business case development and the implementation of project management disciplines and processes.You will design and implement project tasks, supporting colleagues acting as experts in their area, and resolving issues to keep projects on track, remaining positive through challenges. About You To be considered as a Commercial Projects Manager, you will need:- Proven experience in successfully project managing high value (£1 million plus) commercial income generating projects throughout the entire project lifecycle- Demonstrable experience of delivering commercial business growth, through scoping, analysis, and project management- Demonstrable experience in leading the development of business cases to aid sound business decisions- Proven experience of project budget planning and management, with a strong track record in successfully managing financial processes- A relevant project management qualification (such as APM, Prince2, etc.)Other organisations may call this role, Project Lead, Project Operations Manager, Project Delivery Manager, or Programme Co-ordinator.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Commercial Projects Manager, please apply via the button shown. Successful candidates will be appointed on merit.For general role related queries, please email us, quoting the job reference and job title.
Apr 18, 2024
Full time
Commercial Project Manager London, W2 (with extensive travel to all Royal Parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for a Commercial Projects Manager to join us on a permanent, full-time basis, working 36 hours per week. The Benefits - Salary of £43,126 - £47,200 per annum, depending on experience- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service- Pension scheme (3% employee contribution; up to 10% employer contribution)- Hybrid/agile working options- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationThis is an unmissable opportunity for a qualified project manager, with experience of overseeing high-value income generation projects throughout their lifecycle, to join our passionate organisation.You'll have the chance to immerse yourself in the beauty of London's iconic Royal Parks whilst playing a pivotal part in preserving them for generations to come.You'll also expand your project management skill set and grow your career to new heights. So, if you're ready to embark on a fulfilling journey to protect, preserve and enhance London's iconic green spaces, we want to hear from you! The Role As a Commercial Projects Manager, you will plan, manage, and deliver sustainable commercial projects in support of our strategy and income targets.Collaborating with colleagues, you will ensure the delivery of successful project outcomes, overseeing projects throughout their lifecycle and undertaking business case development and the implementation of project management disciplines and processes.You will design and implement project tasks, supporting colleagues acting as experts in their area, and resolving issues to keep projects on track, remaining positive through challenges. About You To be considered as a Commercial Projects Manager, you will need:- Proven experience in successfully project managing high value (£1 million plus) commercial income generating projects throughout the entire project lifecycle- Demonstrable experience of delivering commercial business growth, through scoping, analysis, and project management- Demonstrable experience in leading the development of business cases to aid sound business decisions- Proven experience of project budget planning and management, with a strong track record in successfully managing financial processes- A relevant project management qualification (such as APM, Prince2, etc.)Other organisations may call this role, Project Lead, Project Operations Manager, Project Delivery Manager, or Programme Co-ordinator.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Commercial Projects Manager, please apply via the button shown. Successful candidates will be appointed on merit.For general role related queries, please email us, quoting the job reference and job title.