Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Apr 18, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Apr 18, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Job Title: Senior Project Manager Location: Fleet, with 2 days home working a week once probation has been passed Salary: £65,000 - £80,000, depending on experience Working hours: 35 hours. Monday - Friday 9am - 5pm Benefits: 11% non-contributory pension scheme from day 1 of employment 25 days annual leave plus bank holidays Annual leave buying scheme Private medical insurance Annual discretionary bonus Free annual flu jabs 4x life assurance 75% income protection Enhanced maternity and paternity pay and leave Free eyecare vouchers 2 days paid volunteering days per year Electric Vehicle Salary Sacrifice Scheme About the role of Senior Project Manager Our client is a Specialist Mortgage Lender who has an exciting opportunity for a Senior Project Manager to join their IT Department. The successful candidate will have 1 direct report and will support the end-to-end delivery of projects including systems implementation, regulatory changes and operational process change. There may be the expectations to work non-typical office hours to support software upgrades and releases. Responsibilities for the position of Senior Project Manager Delivery across the full Project Lifecycle Initiating projects; taking the initial sponsor mandate and setting up the requisite governance Managing resource, time and people to ensure all tasks are agreed up front and are completed according to the project plan Looking after the full project portfolio and reporting Undertaking Business Analysis - eliciting business requirements from a stakeholder to understand what the issue is Clearly summarising project information in a succinct manner and presenting effectively to the project stakeholders Liaise effectively with all project stakeholders, including senior stakeholders Managing a portfolio of projects simultaneously, whilst continuing to drive all projects forward to delivery Reporting to the Programme Director and working collaboratively with the Project team Lead, coach and develop team members to ensure competence and help them achieve their objectives and potential. Identify and prioritise training needs to meet business requirements. Experience required for the position of Senior Project Manager Line management experience is preferred, but not essential Must have an understanding and/or experience of working on technical IT and Cyber Security projects Experience of working with a mortgage lender is desired Experience working with 3rd party systems providers 5+ years of experience as a Project Manager Prince 2, APM or Agile PM qualifications would be desired but not essential Experience in using systems such as MS Office, MS Projects and JIRA Familiarity with UK Financial Services is desirable For more information regarding the role of Senior Project Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
Apr 18, 2024
Full time
Job Title: Senior Project Manager Location: Fleet, with 2 days home working a week once probation has been passed Salary: £65,000 - £80,000, depending on experience Working hours: 35 hours. Monday - Friday 9am - 5pm Benefits: 11% non-contributory pension scheme from day 1 of employment 25 days annual leave plus bank holidays Annual leave buying scheme Private medical insurance Annual discretionary bonus Free annual flu jabs 4x life assurance 75% income protection Enhanced maternity and paternity pay and leave Free eyecare vouchers 2 days paid volunteering days per year Electric Vehicle Salary Sacrifice Scheme About the role of Senior Project Manager Our client is a Specialist Mortgage Lender who has an exciting opportunity for a Senior Project Manager to join their IT Department. The successful candidate will have 1 direct report and will support the end-to-end delivery of projects including systems implementation, regulatory changes and operational process change. There may be the expectations to work non-typical office hours to support software upgrades and releases. Responsibilities for the position of Senior Project Manager Delivery across the full Project Lifecycle Initiating projects; taking the initial sponsor mandate and setting up the requisite governance Managing resource, time and people to ensure all tasks are agreed up front and are completed according to the project plan Looking after the full project portfolio and reporting Undertaking Business Analysis - eliciting business requirements from a stakeholder to understand what the issue is Clearly summarising project information in a succinct manner and presenting effectively to the project stakeholders Liaise effectively with all project stakeholders, including senior stakeholders Managing a portfolio of projects simultaneously, whilst continuing to drive all projects forward to delivery Reporting to the Programme Director and working collaboratively with the Project team Lead, coach and develop team members to ensure competence and help them achieve their objectives and potential. Identify and prioritise training needs to meet business requirements. Experience required for the position of Senior Project Manager Line management experience is preferred, but not essential Must have an understanding and/or experience of working on technical IT and Cyber Security projects Experience of working with a mortgage lender is desired Experience working with 3rd party systems providers 5+ years of experience as a Project Manager Prince 2, APM or Agile PM qualifications would be desired but not essential Experience in using systems such as MS Office, MS Projects and JIRA Familiarity with UK Financial Services is desirable For more information regarding the role of Senior Project Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
ITonlinelearning Recruitment
Newcastle Upon Tyne, Tyne And Wear
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Apr 18, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Norton Rose Fulbright LLP
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Apr 18, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
ITonlinelearning Recruitment
Swansea, West Glamorgan
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Apr 18, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Apr 18, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.
Apr 18, 2024
Full time
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.
Job Description - Casualty Risk Consulting Engineer (R1D) Job Description Casualty Risk Consulting Engineer ( Job Number: R1D ) DISCOVER your opportunity Casualty Risk Consulting Engineer London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in chemical or mechanical engineering, as a Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the energy sector - in particular midstream, downstream, gas and electrical utilities (including renewable energy). Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. DISCOVERyour opportunity What will your essential responsibilities include? Provide Underwriters with desktop assessments on General and Product Liability risks/exposures, with a focus on energy related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete comprehensive reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. Product & Product Development Support Develop an industry-specific expert knowledge in the defined segment. Enhance Casualty Risk Consulting's visibility in the market through participation in Broker market events and seminars, to promote our capabilities and of the wider AXA XL enterprise. You will report to the International Casualty Team Manager . We're looking for someone who has these abilities and skills: Degree, preferably postgraduate, or equivalent qualification in Chemical Engineering, Process Engineering or Mechanical Engineering Business experience in the oil & gas, power or risk consulting industries Industry knowledge and experience of risk assessment processes and tools e.g. HAZOP, FMEA etc. Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Additional qualifications / skills: Knowledge of Health & Safety principles and related legislation Data analytics and modelling experience Additional language skills would be advantageous Experience of presenting technical industry insights to internal and external customer bases Experience in the insurance industry is desirable but not essential for this role as full training will be provided. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Conversion1 Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Apr 18, 2024
Full time
Job Description - Casualty Risk Consulting Engineer (R1D) Job Description Casualty Risk Consulting Engineer ( Job Number: R1D ) DISCOVER your opportunity Casualty Risk Consulting Engineer London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in chemical or mechanical engineering, as a Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the energy sector - in particular midstream, downstream, gas and electrical utilities (including renewable energy). Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. DISCOVERyour opportunity What will your essential responsibilities include? Provide Underwriters with desktop assessments on General and Product Liability risks/exposures, with a focus on energy related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete comprehensive reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. Product & Product Development Support Develop an industry-specific expert knowledge in the defined segment. Enhance Casualty Risk Consulting's visibility in the market through participation in Broker market events and seminars, to promote our capabilities and of the wider AXA XL enterprise. You will report to the International Casualty Team Manager . We're looking for someone who has these abilities and skills: Degree, preferably postgraduate, or equivalent qualification in Chemical Engineering, Process Engineering or Mechanical Engineering Business experience in the oil & gas, power or risk consulting industries Industry knowledge and experience of risk assessment processes and tools e.g. HAZOP, FMEA etc. Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Additional qualifications / skills: Knowledge of Health & Safety principles and related legislation Data analytics and modelling experience Additional language skills would be advantageous Experience of presenting technical industry insights to internal and external customer bases Experience in the insurance industry is desirable but not essential for this role as full training will be provided. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Conversion1 Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Our client, a leading Payments business, are seeking a motivated Head of Safeguarding and Client Assets to join their Treasury team. The successful candidate will be working on the buildout and deepening of Safeguarding capabilities globally. In response to the continued scaling and expansion in terms of volume, product diversity, regulated activities and legal entity footprint, you will be identifying risks associated to Safeguarding, contributing to the overall design and implementation of a Safeguarding framework and policy, with a focus on developing, managing and embedding safeguarding policies across the organisation to meet regulatory rules across multiple jurisdictions. Role Description Responsible for contributing to the design and overall implementation of the Safeguarding Policy Framework across multiple regulated entities Develop a regulatory approach across products to provide analysis and enable operational flow of fund models, providing recommendations to meet safeguarding requirements for existing products and new business requirements Responsible for oversight of Safeguarding compliance and developing enhancements to manage and remediate breaches, alongside monitoring to satisfy regulatory requirements Manage escalations, management information and project updates to Senior Management and committees Manage and lead safeguarding related audits working directly with audit firms and regulators, whilst coordinating internally across various departments Manage projects to develop and enhance safeguarding related processes and controls with treasury teams to ensure compliance with related policies Develop and document Safeguarding Policies to support the framework including including delivery of training materials Involvement in wider strategic global expansion and regulatory initiatives within the treasury space Role Requirements 7+ years of either treasury, finance, regulatory or risk related experience Strong understanding of protection/custodianship of customer assets and related regulatory frameworks (e.g. EMI/PI Safeguarding, CASS or banking) Strong communication and influencing skills with an ability to build and leverage cross-functional relationships internally and externally (e.g. audit firms and regulators) Good understanding of treasury concepts within financial services firms such as reconciliations, cash management and FX etc including associated risks and controls Experience of working through change and implementing new cross-functional processes Attention to detail and proactivity crucial Experience of line management and track record of supporting career development within teams Forward-thinking, adaptable and thrives in a fast paced environment First Name Last Name Telephone Number Email Address Upload CV (PDF or Word) We will process your CV and personal information to assess your suitability for a role you apply for, or more generally for roles we have if you have not identified a role if you email us your CV directly. If we wish to consider you further for the role or for other roles, we will register your personal information on our database and contact you. We may contact you from time to time about other roles we believe will be of interest to you. Your personal information will be securely held. For more information please refer to our Privacy Policy by clicking here . Leading challenger bank is recruiting due to growth in their Modelling and Data Analytics team. It is an ideal opportunity for a financial data modeller, either within banking or a finance related role, to work in a team where analytics and data science are core to the Bank's strategy. Join a bank for a global role focussed on delivering Capital Regulatory reporting enhancements, via implementing and maintaining an effective New Product Approval Process. This role will involve regular interaction with the front office trading teams. A leading UK bank who has made their mark as being a specialist lender and savings bank are recruiting within the treasury department due the development of a new Asset & Liability Management team, which will form part of a wider Balance Sheet Management team. The Treasury Analyst will support all aspects of treasury operational activities. This includes assisting with the development of cash management banking solutions for all business segments of the company and actively managing the liquidity and cash forecasting reporting consolidation process.
Apr 18, 2024
Full time
Our client, a leading Payments business, are seeking a motivated Head of Safeguarding and Client Assets to join their Treasury team. The successful candidate will be working on the buildout and deepening of Safeguarding capabilities globally. In response to the continued scaling and expansion in terms of volume, product diversity, regulated activities and legal entity footprint, you will be identifying risks associated to Safeguarding, contributing to the overall design and implementation of a Safeguarding framework and policy, with a focus on developing, managing and embedding safeguarding policies across the organisation to meet regulatory rules across multiple jurisdictions. Role Description Responsible for contributing to the design and overall implementation of the Safeguarding Policy Framework across multiple regulated entities Develop a regulatory approach across products to provide analysis and enable operational flow of fund models, providing recommendations to meet safeguarding requirements for existing products and new business requirements Responsible for oversight of Safeguarding compliance and developing enhancements to manage and remediate breaches, alongside monitoring to satisfy regulatory requirements Manage escalations, management information and project updates to Senior Management and committees Manage and lead safeguarding related audits working directly with audit firms and regulators, whilst coordinating internally across various departments Manage projects to develop and enhance safeguarding related processes and controls with treasury teams to ensure compliance with related policies Develop and document Safeguarding Policies to support the framework including including delivery of training materials Involvement in wider strategic global expansion and regulatory initiatives within the treasury space Role Requirements 7+ years of either treasury, finance, regulatory or risk related experience Strong understanding of protection/custodianship of customer assets and related regulatory frameworks (e.g. EMI/PI Safeguarding, CASS or banking) Strong communication and influencing skills with an ability to build and leverage cross-functional relationships internally and externally (e.g. audit firms and regulators) Good understanding of treasury concepts within financial services firms such as reconciliations, cash management and FX etc including associated risks and controls Experience of working through change and implementing new cross-functional processes Attention to detail and proactivity crucial Experience of line management and track record of supporting career development within teams Forward-thinking, adaptable and thrives in a fast paced environment First Name Last Name Telephone Number Email Address Upload CV (PDF or Word) We will process your CV and personal information to assess your suitability for a role you apply for, or more generally for roles we have if you have not identified a role if you email us your CV directly. If we wish to consider you further for the role or for other roles, we will register your personal information on our database and contact you. We may contact you from time to time about other roles we believe will be of interest to you. Your personal information will be securely held. For more information please refer to our Privacy Policy by clicking here . Leading challenger bank is recruiting due to growth in their Modelling and Data Analytics team. It is an ideal opportunity for a financial data modeller, either within banking or a finance related role, to work in a team where analytics and data science are core to the Bank's strategy. Join a bank for a global role focussed on delivering Capital Regulatory reporting enhancements, via implementing and maintaining an effective New Product Approval Process. This role will involve regular interaction with the front office trading teams. A leading UK bank who has made their mark as being a specialist lender and savings bank are recruiting within the treasury department due the development of a new Asset & Liability Management team, which will form part of a wider Balance Sheet Management team. The Treasury Analyst will support all aspects of treasury operational activities. This includes assisting with the development of cash management banking solutions for all business segments of the company and actively managing the liquidity and cash forecasting reporting consolidation process.
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing • Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s)• Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee)• Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues• Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls • Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments)• Accountable for ensuring Technology functions are adherent to VM Policy Standards• Lead the preparation of Technology risk & control requirements for external Regulator engagement• Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership• Drive the culture of continuous improvement within risk & control best practises / disciplines • Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims• People Leader of Technology Control Managers We need you to have • Expertise in Payments, Data, Products & Channels and/or Engineering & Environments• A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting• Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment • Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct• Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders • Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. • A track record of working with and reporting to Leadership Team and executive level management• Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines• Change Management with a particular understanding of IT change and agile methodology • Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential • Qualified at professional risk management body (e.g. IRM)• Experienced dealing with UK Regulators Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before sta
Apr 18, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing • Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s)• Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee)• Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues• Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls • Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments)• Accountable for ensuring Technology functions are adherent to VM Policy Standards• Lead the preparation of Technology risk & control requirements for external Regulator engagement• Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership• Drive the culture of continuous improvement within risk & control best practises / disciplines • Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims• People Leader of Technology Control Managers We need you to have • Expertise in Payments, Data, Products & Channels and/or Engineering & Environments• A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting• Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment • Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct• Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders • Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. • A track record of working with and reporting to Leadership Team and executive level management• Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines• Change Management with a particular understanding of IT change and agile methodology • Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential • Qualified at professional risk management body (e.g. IRM)• Experienced dealing with UK Regulators Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before sta
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Apr 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Engineering Manager 6 months with potential extensions Hybrid working- potential office days in London - Via Umbrella With one of Lorien's top banking clients Looking for experience of transformation delivery, running large scale platforms and running development teams. We created a banking platform for data, analytics and decision to power our customers to "do money better". Our data initiatives included; creating a real-time single view of the customer, comprising all financial, demographic and behavioural data instrumenting the mobile app and website to capture all user actions and establishing streaming mechanisms for analysing customer behaviour. building a real-time data platform for analytics, tracking and decision making creating predictive models for customer acquisition, engagement and forecasting churn developing and enforcing privacy policies to protect customer data running large scale data analysis to understand customer behaviour making Open Banking interfaces embedding automated data governance, lineage and quality unifying customer views and implementing tooling for users to self-serve data governance, risk and controls integrating advertising and marketing technology into Bo's eco-system defining privacy and incorporating control mechanisms within our platform supporting our business by providing tools for colleague journeys designing for deploy able machine learning models growing our data science capabilities Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Full time
Engineering Manager 6 months with potential extensions Hybrid working- potential office days in London - Via Umbrella With one of Lorien's top banking clients Looking for experience of transformation delivery, running large scale platforms and running development teams. We created a banking platform for data, analytics and decision to power our customers to "do money better". Our data initiatives included; creating a real-time single view of the customer, comprising all financial, demographic and behavioural data instrumenting the mobile app and website to capture all user actions and establishing streaming mechanisms for analysing customer behaviour. building a real-time data platform for analytics, tracking and decision making creating predictive models for customer acquisition, engagement and forecasting churn developing and enforcing privacy policies to protect customer data running large scale data analysis to understand customer behaviour making Open Banking interfaces embedding automated data governance, lineage and quality unifying customer views and implementing tooling for users to self-serve data governance, risk and controls integrating advertising and marketing technology into Bo's eco-system defining privacy and incorporating control mechanisms within our platform supporting our business by providing tools for colleague journeys designing for deploy able machine learning models growing our data science capabilities Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Advanced analytics. Intelligent insights. IXICO plc (AIM: IXI), is a leading neuroimaging Contract Research Organization (CRO), delivering advanced Ai analytical insights in neuroscience to the global clinical trials market. Established in 2004, listed as a public company in 2013, IXICO has firmly established itself as a trusted partner to the global life sciences industry, supporting the development of new therapies for neurological conditions such as Alzheimer's, Parkinson's, Huntington's Disease and Multiple Sclerosis. With our focus on neuroscience, our purpose is to advance human health by turning data into clinically valuable insights; helping our clients reduce clinical development risk and improve return on investment from their clinical development programmes. We achieve this by combining Ai machine learning imaging biomarker analysis, together with centralised neuroimaging CRO services to provide an integrated service covering every stage of clinical development through to post-marketing surveillance. We are committed to invest in continuously enhancing our validated and peer reviewed disease optimised machine learning Ai analytics services and our infrastructure and technology to support our ambitious growth strategy. Our people are empowered to enable us to achieve our company goals and their own personal development through the "4A" values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring an Associate Image Analysis on a temporary 6-month fixed-term contract at a full-time capacity. Purpose of the Role: Image analysis involves using different techniques to derive readings from brain scans. The Associate Image Analyst (AIA) position is responsible for image analysis from clinical data received by IXICO in active clinical trials and research studies. Candidates do not need any previous image analysis experience as all new Analysts will be trained by IXICO. A typical day for an AIA will involve working methodically through batches of different brain analysis results, confirming accuracy of the science pipeline/output image. This job would suit a motivated, methodical worker, with good spatial awareness and attention to detail. An example of an analysed brain scan and the regions that an AIA will be reviewing for each therapeutic area is shown below: Essential Duties and Responsibilities: The duties and responsibilities listed below are representative, but not exhaustive of the role. There may be some variation and/or development of these duties and responsibilities without changing the general nature of the role: Performing image analysis, such as whole brain delineation and LEAP endpoint QC, after suitable training has been completed. Meeting allocated endpoint QC targets assigned by the Team Leader Image Analysis. Performing functions assigned by the Team Leader Image Analysis and Project Managers in accordance with standard operating procedures (SOP) and work instructions (WI). Supporting the Image Analysis team in reaching key deliverables. Being the go-to analysts for allocated studies. The Associate Image Analyst may also be responsible for but not limited to: Qualitative review of images (e.g., MRI, PET) and identifying issues which may affect subsequent quantitative analysis or radiological review. Query management and resolution in a timely and professional manner. Providing feedback on improvements in the image analysis processes. Assist in activities through all stages of site qualification. Be crossed trained for other areas in clinical operations (e.g., data administration). Maintaining accurate records of incoming data e.g., Data Management Trackers. Assist in preparing and updating study documents (e.g., WIs, training slides, Subject Data Forms). Assist in reporting of Key Priority Indicators (KPIs) e.g., Turn-around-times and analysis throughput. Assist in training other AIAs, as required. Maintain open and positive, collaborative channels of communication with all colleagues in particular close teamwork and collaboration with other Analysts within the Image Analysis team. Qualifications and skills required for the role: Essential: Bachelor's degree (imaging or life sciences) or equivalent scientific or analytical experience. Excellent time management. Ability to prioritise competing tasks. Strong attention to detail and ability to follow established procedures. Highly motivated and proactive. Ability to work independently and in a highly regulated environment. Key Deliverables: Continuous learning and development in core responsibilities. Set and meet personal objectives. Self-assessment and recognition of key capabilities. Benefits: Competitive remuneration package including benchmarked salaries. Staff Annual Bonus Plans and Annual Salary Review. Generous employer pension contribution of 6%. 25 days annual leave, increasing up to 28 days with every year at IXICO. BUPA private medical insurance scheme. Life Assurance of 4x annual salary. Employee Benefits Portal, Perkbox offering various discounts in retail, food & drink, and entertainment. Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties. Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training. Employee Assistance Programme offering advice and support on a wide range of topics. Hybrid working model pattern split between working at our vibrant head office in the City of London and remotely. Reimbursement allowance to purchase equipment to support working from home. Generous employee referral scheme offering £2,000 for referring a successful candidate to the company. Financial assistance for professional qualifications. A company in an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated recent graduate to take up the role of Associate Image Analysis on a temporary 6-month fixed-term contract at a full-time capacity to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn . We are looking forward to your application. Please note that our entire business is operating under a Hybrid-Working Model , where UK-based employees are required to attend our London office 2 days a week . If you have got any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outlined recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .
Apr 18, 2024
Full time
Advanced analytics. Intelligent insights. IXICO plc (AIM: IXI), is a leading neuroimaging Contract Research Organization (CRO), delivering advanced Ai analytical insights in neuroscience to the global clinical trials market. Established in 2004, listed as a public company in 2013, IXICO has firmly established itself as a trusted partner to the global life sciences industry, supporting the development of new therapies for neurological conditions such as Alzheimer's, Parkinson's, Huntington's Disease and Multiple Sclerosis. With our focus on neuroscience, our purpose is to advance human health by turning data into clinically valuable insights; helping our clients reduce clinical development risk and improve return on investment from their clinical development programmes. We achieve this by combining Ai machine learning imaging biomarker analysis, together with centralised neuroimaging CRO services to provide an integrated service covering every stage of clinical development through to post-marketing surveillance. We are committed to invest in continuously enhancing our validated and peer reviewed disease optimised machine learning Ai analytics services and our infrastructure and technology to support our ambitious growth strategy. Our people are empowered to enable us to achieve our company goals and their own personal development through the "4A" values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring an Associate Image Analysis on a temporary 6-month fixed-term contract at a full-time capacity. Purpose of the Role: Image analysis involves using different techniques to derive readings from brain scans. The Associate Image Analyst (AIA) position is responsible for image analysis from clinical data received by IXICO in active clinical trials and research studies. Candidates do not need any previous image analysis experience as all new Analysts will be trained by IXICO. A typical day for an AIA will involve working methodically through batches of different brain analysis results, confirming accuracy of the science pipeline/output image. This job would suit a motivated, methodical worker, with good spatial awareness and attention to detail. An example of an analysed brain scan and the regions that an AIA will be reviewing for each therapeutic area is shown below: Essential Duties and Responsibilities: The duties and responsibilities listed below are representative, but not exhaustive of the role. There may be some variation and/or development of these duties and responsibilities without changing the general nature of the role: Performing image analysis, such as whole brain delineation and LEAP endpoint QC, after suitable training has been completed. Meeting allocated endpoint QC targets assigned by the Team Leader Image Analysis. Performing functions assigned by the Team Leader Image Analysis and Project Managers in accordance with standard operating procedures (SOP) and work instructions (WI). Supporting the Image Analysis team in reaching key deliverables. Being the go-to analysts for allocated studies. The Associate Image Analyst may also be responsible for but not limited to: Qualitative review of images (e.g., MRI, PET) and identifying issues which may affect subsequent quantitative analysis or radiological review. Query management and resolution in a timely and professional manner. Providing feedback on improvements in the image analysis processes. Assist in activities through all stages of site qualification. Be crossed trained for other areas in clinical operations (e.g., data administration). Maintaining accurate records of incoming data e.g., Data Management Trackers. Assist in preparing and updating study documents (e.g., WIs, training slides, Subject Data Forms). Assist in reporting of Key Priority Indicators (KPIs) e.g., Turn-around-times and analysis throughput. Assist in training other AIAs, as required. Maintain open and positive, collaborative channels of communication with all colleagues in particular close teamwork and collaboration with other Analysts within the Image Analysis team. Qualifications and skills required for the role: Essential: Bachelor's degree (imaging or life sciences) or equivalent scientific or analytical experience. Excellent time management. Ability to prioritise competing tasks. Strong attention to detail and ability to follow established procedures. Highly motivated and proactive. Ability to work independently and in a highly regulated environment. Key Deliverables: Continuous learning and development in core responsibilities. Set and meet personal objectives. Self-assessment and recognition of key capabilities. Benefits: Competitive remuneration package including benchmarked salaries. Staff Annual Bonus Plans and Annual Salary Review. Generous employer pension contribution of 6%. 25 days annual leave, increasing up to 28 days with every year at IXICO. BUPA private medical insurance scheme. Life Assurance of 4x annual salary. Employee Benefits Portal, Perkbox offering various discounts in retail, food & drink, and entertainment. Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties. Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training. Employee Assistance Programme offering advice and support on a wide range of topics. Hybrid working model pattern split between working at our vibrant head office in the City of London and remotely. Reimbursement allowance to purchase equipment to support working from home. Generous employee referral scheme offering £2,000 for referring a successful candidate to the company. Financial assistance for professional qualifications. A company in an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated recent graduate to take up the role of Associate Image Analysis on a temporary 6-month fixed-term contract at a full-time capacity to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn . We are looking forward to your application. Please note that our entire business is operating under a Hybrid-Working Model , where UK-based employees are required to attend our London office 2 days a week . If you have got any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outlined recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .
Serves as a senior Privacy and Responsible Data compliance risk manager for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and delivery of a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the firm's and customer needs in a manner consistent with the Citi program framework. Responsibilities: Leading a team of compliance professionals to design, develop, deliver and maintain best-in-class Privacy and Responsible Data Horizontal Compliance, program for ICRM. Providing compliance coverage to an assigned function/business/product. Provides compliance guidance on function/business/product rules and regulations relating to operational issues, transactional approvals and the application of internal compliance policies for day-to-day activities. Managing a team of multiple teams of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit's role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs. Mentoring and developing junior staff. Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies; provides direction and guidance on the programs. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders. Provides advice to the function/business/product on an ongoing basis on new initiatives, new products, acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations. Representing Citi on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and oversees the implementation of related remediation. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the assigned business/product/function. Supporting the function/business/product in performing timely compliance reviews of new transactions and/or products. Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts. Assisting in the development and administration of Compliance training for the assigned business/product/function. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the business/product/function supported. Analyzing and scoping the impact including applicability of new and complex regulatory developments across the assigned business/product/function, including cross-border impact. Assisting in the establishment of ICRM policies, procedures and controls to comply with these new or changed laws and regulations. Participating in industry groups and trade association working groups or other forums. Additional duties as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: Experience in designing and executing global programs. Privacy subject matter expertise Highly motivated, strong attention to detail, team oriented, organized Excellent written, verbal and analytical skills Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to interact and communicate effectively with senior leaders Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse Business/Function Experience with and previous exposure to internal or external control functions and regulators Ability to challenge Business/Function management and escalate issues when appropriate Strong track record of effectively assessing and managing competing priorities Comfortable navigating complex, highly-matrixed organizations Comfortable acting as an agent for positive change with agility and flexibility Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of the assigned function/business/product and related laws and regulations, previous experience managing a diverse staff; Advanced degree preferred Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 18, 2024
Full time
Serves as a senior Privacy and Responsible Data compliance risk manager for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and delivery of a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the firm's and customer needs in a manner consistent with the Citi program framework. Responsibilities: Leading a team of compliance professionals to design, develop, deliver and maintain best-in-class Privacy and Responsible Data Horizontal Compliance, program for ICRM. Providing compliance coverage to an assigned function/business/product. Provides compliance guidance on function/business/product rules and regulations relating to operational issues, transactional approvals and the application of internal compliance policies for day-to-day activities. Managing a team of multiple teams of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit's role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs. Mentoring and developing junior staff. Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies; provides direction and guidance on the programs. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders. Provides advice to the function/business/product on an ongoing basis on new initiatives, new products, acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations. Representing Citi on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and oversees the implementation of related remediation. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the assigned business/product/function. Supporting the function/business/product in performing timely compliance reviews of new transactions and/or products. Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts. Assisting in the development and administration of Compliance training for the assigned business/product/function. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the business/product/function supported. Analyzing and scoping the impact including applicability of new and complex regulatory developments across the assigned business/product/function, including cross-border impact. Assisting in the establishment of ICRM policies, procedures and controls to comply with these new or changed laws and regulations. Participating in industry groups and trade association working groups or other forums. Additional duties as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: Experience in designing and executing global programs. Privacy subject matter expertise Highly motivated, strong attention to detail, team oriented, organized Excellent written, verbal and analytical skills Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to interact and communicate effectively with senior leaders Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse Business/Function Experience with and previous exposure to internal or external control functions and regulators Ability to challenge Business/Function management and escalate issues when appropriate Strong track record of effectively assessing and managing competing priorities Comfortable navigating complex, highly-matrixed organizations Comfortable acting as an agent for positive change with agility and flexibility Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of the assigned function/business/product and related laws and regulations, previous experience managing a diverse staff; Advanced degree preferred Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients. Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi's use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess and manage risks related to Citi's third-party relationships and outsourcing arrangements. The goal of P&TPM is to support Citi's selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties. Citi is currently seeking a Head of International Third-Party Management to lead a team of third-party management professionals operating across Asia, Europe and Latin America to drive execution of Citi's TPM Program within the countries where Citi's operates and to maintain conformance with local regulatory requirements. Responsibilities: Design the target operating model for international third-party management Drive the root-cause analysis of third-party risk issues, and work with business leadership and in-business Risk and Control on effective correction action plans Partner with businesses, including Chief Country Officers, to properly assess third-party risk of new / emerging business strategy and specific engagements to establish relevant controls Monitor results of independent reviews, corrective action plans, and operational incidents to assess broader impact, and require implementation of corrective action plans where broader application was identified Assess the effectiveness of the current TPM practices and lead enhancement opportunities to program design, change management implementation, procedures, technology and tools, operating model, training, control and governance processes to help ensure sustainability and optimization of the global program Leverage change management approaches and methods, assess organization capacity and readiness for change. Use the assessment to work with P&TPM and business leaders to establish an implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approach Lead and manage an effective team of risk managers through diverse hiring, talent development, performance management and thoughtful advancement of team members Partner in supporting updates, reviews and request fulfillment to Independent Operational Risk Management, Internal Audit and Regulators Oversee Country Third Party Risk Management Coordinators (TPRMC) who: Act as country points of contact for Third Party Management related activities including local regulatory requirements and provide guidance to Business on local TPM related requirements Administer the Country Committee/Forum as per the charter and ensure that all discussions/ actions are documented and communicated to all members Support internal audits and regulatory exams within the country pertaining to Third Party Management Maintain local Third-Party Inventory as required by local regulations Assist in developing and maintaining local country level Country Standards and Procedure to comply with local regulatory requirements Coordinate with appropriate Business Management / In-Business Risk for information, escalations or requests related to business relationships in country Qualifications & Skills: Extensive experience in participating and driving transformational change and operational excellence Extensive regulatory remediation experience Demonstrable experience in Procurement and Third-Party Management, with knowledge of assessing third party risk and associated control requirements within a global financial services organization Management Consulting experience preferred Ability to lead and manage cross-functional, global teams Proven experience in coaching and developing direct reports and team members Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partners, and regulators Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques Energetic and effective leader with a proven record for risk management innovation, design, and technology with proven success implementing large-scale initiatives Job Family Group: Risk Management Job Family: Operational Risk Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 18, 2024
Full time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients. Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi's use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess and manage risks related to Citi's third-party relationships and outsourcing arrangements. The goal of P&TPM is to support Citi's selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties. Citi is currently seeking a Head of International Third-Party Management to lead a team of third-party management professionals operating across Asia, Europe and Latin America to drive execution of Citi's TPM Program within the countries where Citi's operates and to maintain conformance with local regulatory requirements. Responsibilities: Design the target operating model for international third-party management Drive the root-cause analysis of third-party risk issues, and work with business leadership and in-business Risk and Control on effective correction action plans Partner with businesses, including Chief Country Officers, to properly assess third-party risk of new / emerging business strategy and specific engagements to establish relevant controls Monitor results of independent reviews, corrective action plans, and operational incidents to assess broader impact, and require implementation of corrective action plans where broader application was identified Assess the effectiveness of the current TPM practices and lead enhancement opportunities to program design, change management implementation, procedures, technology and tools, operating model, training, control and governance processes to help ensure sustainability and optimization of the global program Leverage change management approaches and methods, assess organization capacity and readiness for change. Use the assessment to work with P&TPM and business leaders to establish an implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approach Lead and manage an effective team of risk managers through diverse hiring, talent development, performance management and thoughtful advancement of team members Partner in supporting updates, reviews and request fulfillment to Independent Operational Risk Management, Internal Audit and Regulators Oversee Country Third Party Risk Management Coordinators (TPRMC) who: Act as country points of contact for Third Party Management related activities including local regulatory requirements and provide guidance to Business on local TPM related requirements Administer the Country Committee/Forum as per the charter and ensure that all discussions/ actions are documented and communicated to all members Support internal audits and regulatory exams within the country pertaining to Third Party Management Maintain local Third-Party Inventory as required by local regulations Assist in developing and maintaining local country level Country Standards and Procedure to comply with local regulatory requirements Coordinate with appropriate Business Management / In-Business Risk for information, escalations or requests related to business relationships in country Qualifications & Skills: Extensive experience in participating and driving transformational change and operational excellence Extensive regulatory remediation experience Demonstrable experience in Procurement and Third-Party Management, with knowledge of assessing third party risk and associated control requirements within a global financial services organization Management Consulting experience preferred Ability to lead and manage cross-functional, global teams Proven experience in coaching and developing direct reports and team members Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partners, and regulators Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques Energetic and effective leader with a proven record for risk management innovation, design, and technology with proven success implementing large-scale initiatives Job Family Group: Risk Management Job Family: Operational Risk Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Merrifield Consultants are delighted to work with a not-for-profit organisation committed to uncovering human rights violations and acts of conflict, opposing misinformation, and confronting internet behaviour detrimental to female and minority groups. As the International Accounts Assistant, you'll be the linchpin between the organisation and its international vendors, ensuring smooth and accurate processing of payments while adhering to international regulations and best practices. Over time this role will evolve to include more aspects of finance including account reconciliation, assisting with month-end procedures, and preparing reports. Key Duties: Process invoices and payments for international vendors, meticulously managing currency conversions and ensuring accuracy in financial transactions. Research the best international payment method for each country of projects in-line with security and VfM best practice. Collaborate closely with internal teams and projects to reconcile international accounts and resolve discrepancies promptly. Stay up to date on international payment regulations and compliance requirements, ensuring full adherence to all relevant laws and policies. Regular review of the international payment process and proactive escalation of risks to the Finance Manager and relevant members of senior management. All aspects of purchase and sales ledger Multiple accounts reconciliation Assist in month-end procedures, including preparing financial reports and analysis related to international transactions. Support relevant projects with grant management ensuring payments are completed with clear timelines for delivery. Provide support to the broader finance team as needed, contributing to the overall efficiency and effectiveness of financial operations. About You: AAT qualification or equivalent, demonstrating a solid foundation in accounting principles, including double-entry accounting. Experience in accounts payable processes, preferably with exposure to international payments and currency exchange. Strong attention to detail and accuracy, with the ability to handle multiple tasks and prioritise effectively in a fast-paced environment. Proficiency in using accounting software (Xero) and Microsoft Excel to manage financial data and generate reports. Excellent communication skills, both written and verbal, with the ability to liaise effectively with international vendors and internal stakeholders. A proactive and collaborative mindset, with a willingness to learn and contribute to the success of the finance team. Benefits: 25 days holiday + bank holidays EAP with mental health, financial and legal support Standard pension Annual company bonus scheme based on performance Home office set up budget of up to 500 Flexible working London office with hotdesking if required - free breakfast on a Tues and drinks on a Thurs. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Apr 18, 2024
Full time
Merrifield Consultants are delighted to work with a not-for-profit organisation committed to uncovering human rights violations and acts of conflict, opposing misinformation, and confronting internet behaviour detrimental to female and minority groups. As the International Accounts Assistant, you'll be the linchpin between the organisation and its international vendors, ensuring smooth and accurate processing of payments while adhering to international regulations and best practices. Over time this role will evolve to include more aspects of finance including account reconciliation, assisting with month-end procedures, and preparing reports. Key Duties: Process invoices and payments for international vendors, meticulously managing currency conversions and ensuring accuracy in financial transactions. Research the best international payment method for each country of projects in-line with security and VfM best practice. Collaborate closely with internal teams and projects to reconcile international accounts and resolve discrepancies promptly. Stay up to date on international payment regulations and compliance requirements, ensuring full adherence to all relevant laws and policies. Regular review of the international payment process and proactive escalation of risks to the Finance Manager and relevant members of senior management. All aspects of purchase and sales ledger Multiple accounts reconciliation Assist in month-end procedures, including preparing financial reports and analysis related to international transactions. Support relevant projects with grant management ensuring payments are completed with clear timelines for delivery. Provide support to the broader finance team as needed, contributing to the overall efficiency and effectiveness of financial operations. About You: AAT qualification or equivalent, demonstrating a solid foundation in accounting principles, including double-entry accounting. Experience in accounts payable processes, preferably with exposure to international payments and currency exchange. Strong attention to detail and accuracy, with the ability to handle multiple tasks and prioritise effectively in a fast-paced environment. Proficiency in using accounting software (Xero) and Microsoft Excel to manage financial data and generate reports. Excellent communication skills, both written and verbal, with the ability to liaise effectively with international vendors and internal stakeholders. A proactive and collaborative mindset, with a willingness to learn and contribute to the success of the finance team. Benefits: 25 days holiday + bank holidays EAP with mental health, financial and legal support Standard pension Annual company bonus scheme based on performance Home office set up budget of up to 500 Flexible working London office with hotdesking if required - free breakfast on a Tues and drinks on a Thurs. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Our client, one of the UK's fastest growing and high profile charities is seeking a Head of Financial Planning & Analysis to lead their team. THE ROLE Reporting directly to the Finance Director, deliverables of this role include: Working closely with the Finance Director and Head of Financial Accounts to drive the finance department forwards and drive a truly 'value-add' finance service and function. Taking full ownership of quarterly reporting, analysis, and financial planning and development of reporting tools. Liaising with and presenting to senior stakeholders across the organisation Leading a team of 3, comprised of 2 Finance Business Partners and 1 finance procurement specialist. YOU MUST Be a qualified accountant Have extensive experience in FP&A and either be a current Head of FP&A or alternatively an FP&A Manager who wants to step up in to a Head of role THE PACKAGE This role pays £70,000 starting salary 8% pension scheme 33 days holiday + annual leave Plus much more If you would like to understand more about this exciting career opportunity, please apply here today!
Apr 18, 2024
Full time
Our client, one of the UK's fastest growing and high profile charities is seeking a Head of Financial Planning & Analysis to lead their team. THE ROLE Reporting directly to the Finance Director, deliverables of this role include: Working closely with the Finance Director and Head of Financial Accounts to drive the finance department forwards and drive a truly 'value-add' finance service and function. Taking full ownership of quarterly reporting, analysis, and financial planning and development of reporting tools. Liaising with and presenting to senior stakeholders across the organisation Leading a team of 3, comprised of 2 Finance Business Partners and 1 finance procurement specialist. YOU MUST Be a qualified accountant Have extensive experience in FP&A and either be a current Head of FP&A or alternatively an FP&A Manager who wants to step up in to a Head of role THE PACKAGE This role pays £70,000 starting salary 8% pension scheme 33 days holiday + annual leave Plus much more If you would like to understand more about this exciting career opportunity, please apply here today!
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have a great opportunity for an experienced Project Desk Engineer to join the team in Aberdeen, United Kingdom. The Project Desk Engineer is responsible for providing project management, technical, applications and operational support for our well services products to external clients on in his/her Geozone. In addition to understand the client requirements, grow the business by identifying and exploiting market opportunities while keeping abreast of product developments, market trends and competitor activity, maximizing market share and profits whilst ensuring customer satisfaction. SAFETY, SECURITY & COMPLIANCE Maintain the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Company's Rules to Live By. Place Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seek continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System. Maintains Service Quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. Active participation in the investigation and closure of all PC-1 and PC-2 issues related to your product line assuring that these are closed out in a timely manner and that they are reported to line management through Weatherford process and policy. OPERATIONS Define and direct specific product strategy by gathering input and business needs from customers and then creating a product based solution to generate revenue and/or create value. Direct any research and development projects or efforts required in order to create the products and/or services required as per above. Work with RD&E on all ongoing sustaining efforts to progress Product Line products and/or services quality improvement initiatives forward. Evaluates and prioritizes requests for new technology changes, enhancements, and new features; participates in product requirements through interviews with stakeholders, collaboration with product designers and other methods as needed. Work with the Project Management and Engineering teams to implement feasible solutions that meet the timeline and budget of the stakeholders. COMMUNICATION Define and direct specific product strategy by gathering input and business needs from customers and then creating a product-based solution to generate revenue and/or create value. Maintain communication and contacts to collect and analyse technical, financial, marketing, schedule, and sales information for product line. Provide direct support to customers for critical new technology services. Promote Weatherford's new technology within the industry by writing technical papers, attending industry conferences, contributing to the development of technical marketing material, making technical sales presentations to customers, and providing other technical support to sales and operations. Maintains effective communications with all key stakeholders both internal and where appropriate external. FINANCIAL Manages assigned project P&L. Ensures adherence to Weatherford BSA process. Define and monitor relevant KPI's to identify areas of improvement and drive operational improvements. All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses. Costs incurred should be within approved budget, processed within agreed time frames and following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Maintain the project training requirements in line with competency assessments. Employees have a responsibility for developing their own careers within the Company including completing all necessary function training to enhance their skills and experience. Employees must complete all assigned Compliance & Company Standards training. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential. Qualifications REQUIRED Bachelor's degree in an Engineering or Scientific discipline or equivalent experience. 2+ years experience with well services completions or well rejuvenation technology. 5+ years oilfield experience. Technical knowledge of well services and well interventions. Strong organizational and communication skills. Familiarity with reading, analysing, and interpreting common scientific and technical journals, financial reports, and legal documents. Familiarity with mathematical operations such as frequency distributions, test reliability and validity, variance analysis, correlation techniques, and factor analysis. Skill in examining tenders, market conditions and operational requirements. Complex problem solving and analytical skills. Work effectively across a diverse multicultural multilingual community. The physical ability to immediately respond to emergency situations. Proficient Microsoft Office and computer skills. Ability to travel up to 25% domestic and potentially international. PREFFERED Experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management. Experience in sales and marketing. Experience or prior project management training considered an asset.
Apr 18, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have a great opportunity for an experienced Project Desk Engineer to join the team in Aberdeen, United Kingdom. The Project Desk Engineer is responsible for providing project management, technical, applications and operational support for our well services products to external clients on in his/her Geozone. In addition to understand the client requirements, grow the business by identifying and exploiting market opportunities while keeping abreast of product developments, market trends and competitor activity, maximizing market share and profits whilst ensuring customer satisfaction. SAFETY, SECURITY & COMPLIANCE Maintain the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Company's Rules to Live By. Place Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seek continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System. Maintains Service Quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. Active participation in the investigation and closure of all PC-1 and PC-2 issues related to your product line assuring that these are closed out in a timely manner and that they are reported to line management through Weatherford process and policy. OPERATIONS Define and direct specific product strategy by gathering input and business needs from customers and then creating a product based solution to generate revenue and/or create value. Direct any research and development projects or efforts required in order to create the products and/or services required as per above. Work with RD&E on all ongoing sustaining efforts to progress Product Line products and/or services quality improvement initiatives forward. Evaluates and prioritizes requests for new technology changes, enhancements, and new features; participates in product requirements through interviews with stakeholders, collaboration with product designers and other methods as needed. Work with the Project Management and Engineering teams to implement feasible solutions that meet the timeline and budget of the stakeholders. COMMUNICATION Define and direct specific product strategy by gathering input and business needs from customers and then creating a product-based solution to generate revenue and/or create value. Maintain communication and contacts to collect and analyse technical, financial, marketing, schedule, and sales information for product line. Provide direct support to customers for critical new technology services. Promote Weatherford's new technology within the industry by writing technical papers, attending industry conferences, contributing to the development of technical marketing material, making technical sales presentations to customers, and providing other technical support to sales and operations. Maintains effective communications with all key stakeholders both internal and where appropriate external. FINANCIAL Manages assigned project P&L. Ensures adherence to Weatherford BSA process. Define and monitor relevant KPI's to identify areas of improvement and drive operational improvements. All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses. Costs incurred should be within approved budget, processed within agreed time frames and following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Maintain the project training requirements in line with competency assessments. Employees have a responsibility for developing their own careers within the Company including completing all necessary function training to enhance their skills and experience. Employees must complete all assigned Compliance & Company Standards training. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential. Qualifications REQUIRED Bachelor's degree in an Engineering or Scientific discipline or equivalent experience. 2+ years experience with well services completions or well rejuvenation technology. 5+ years oilfield experience. Technical knowledge of well services and well interventions. Strong organizational and communication skills. Familiarity with reading, analysing, and interpreting common scientific and technical journals, financial reports, and legal documents. Familiarity with mathematical operations such as frequency distributions, test reliability and validity, variance analysis, correlation techniques, and factor analysis. Skill in examining tenders, market conditions and operational requirements. Complex problem solving and analytical skills. Work effectively across a diverse multicultural multilingual community. The physical ability to immediately respond to emergency situations. Proficient Microsoft Office and computer skills. Ability to travel up to 25% domestic and potentially international. PREFFERED Experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management. Experience in sales and marketing. Experience or prior project management training considered an asset.
(Facilities) Site Manager Location: HMP Highdown (Sutton) Salaries starting from: 46,575.58 to 50,000 (DOE) Immediate Start We are seeking a dedicated individual to join our team at a HMP Highdown a category C male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Highdown runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Site Manager, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Site Manager with any combination of: - A passion for operational management and delivery of all aspects of facilities management services whilst building and developing a culture of positive relationships through delivering excellent customer service - Experience in building and maintaining collaborative and professional partnerships with senior Operations colleagues, up to Director level, whilst playing a full part as a member of the management team and achieving the corporate objectives - A recognised apprenticeship in a facilities/ building services trade, or have two years of recognised experience and specialist skills as a supervisor or manager in the facilities sector - Experience in planning, project management, financial planning and analysis and strong commercial and negotiation skills to oversee and work to budgets whilst managing change and people effectively - An understanding and experience of relevant health and safety requirements and knowledge of routine preventative maintenance; IOSH as a minimum - Recognised backgrounds in building senior site management teams, delivering high quality and valued services whilst complying with all company and local policies including the local security strategy whilst working within the site. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Apr 18, 2024
Full time
(Facilities) Site Manager Location: HMP Highdown (Sutton) Salaries starting from: 46,575.58 to 50,000 (DOE) Immediate Start We are seeking a dedicated individual to join our team at a HMP Highdown a category C male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Highdown runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Site Manager, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Site Manager with any combination of: - A passion for operational management and delivery of all aspects of facilities management services whilst building and developing a culture of positive relationships through delivering excellent customer service - Experience in building and maintaining collaborative and professional partnerships with senior Operations colleagues, up to Director level, whilst playing a full part as a member of the management team and achieving the corporate objectives - A recognised apprenticeship in a facilities/ building services trade, or have two years of recognised experience and specialist skills as a supervisor or manager in the facilities sector - Experience in planning, project management, financial planning and analysis and strong commercial and negotiation skills to oversee and work to budgets whilst managing change and people effectively - An understanding and experience of relevant health and safety requirements and knowledge of routine preventative maintenance; IOSH as a minimum - Recognised backgrounds in building senior site management teams, delivering high quality and valued services whilst complying with all company and local policies including the local security strategy whilst working within the site. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company