Competitive Salary Market leading consultancy Successful Net Promoter team Friendly, sociable team, regular events Influencing future improvements 25 days holiday increasing with length of service (plus buy/sell scheme) Electric Car and Cycle to Work schemes Clear CSR/EDI and ethical working policies Hybrid working (min 1 day per week in office) Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients. Our people are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors. At Sagacity, we: believe working with our clients, in collaboration, delivers better results coach & mentor our clients' teams so our solutions live on after our assignment ends believe in delivering benefits as we go along If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently - and we believe 'better' - then we look forward to hearing from you! The Role As part of the Analytics Team, you will work closely with the Senior Marketing Insights Analyst and other colleagues across data strategy, sales, account management and marketing. You will be supported by colleagues with a range of industry and technical experience, working on projects to help our clients apply data analysis and insight to their data-driven marketing campaigns. Responsibilities Providing marketing insights (market sizing, customer profiling etc) to a range of clients across many different sectors Creating predictive models, customer segmentation and reporting to drive client marketing strategy Validating, cleansing, de-duplicating, importing, extracting and manipulating data from a variety of sources and formats for analysis Summarising results and presenting to internal and client teams Helping others in the company understand the work done and why it will be of benefit to our clients including pre-sales activity with clients to persuade them of the value of analysis and insight work QA own work and that of others What Success Looks Like In The Role Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / industry need Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Competencies and Behaviours 1 -3 years marketing analytics experience Educated to degree level - ideally from a computing, numerate or business-related degree Strong understanding of statistical methods (including modelling techniques such as logistic regression and gradient boost decision trees) and statistical programming languages such as Python or R Experience with data manipulation and visualization tools and techniques (Databricks, SQL, PowerBI) Good working knowledge of Excel (including VBA and pivot tables) Highly numerate with strong attention to detail Solutions orientated with natural problem-solving skills Self-motivated and pro-active, with an ability to multi-task, prioritise, be organised and plan your work Excellent communication skills, both written and verbal, with a willingness to engage and influence others A team player with a positive attitude; personable, adaptable and willing to learn
Feb 01, 2024
Full time
Competitive Salary Market leading consultancy Successful Net Promoter team Friendly, sociable team, regular events Influencing future improvements 25 days holiday increasing with length of service (plus buy/sell scheme) Electric Car and Cycle to Work schemes Clear CSR/EDI and ethical working policies Hybrid working (min 1 day per week in office) Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients. Our people are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors. At Sagacity, we: believe working with our clients, in collaboration, delivers better results coach & mentor our clients' teams so our solutions live on after our assignment ends believe in delivering benefits as we go along If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently - and we believe 'better' - then we look forward to hearing from you! The Role As part of the Analytics Team, you will work closely with the Senior Marketing Insights Analyst and other colleagues across data strategy, sales, account management and marketing. You will be supported by colleagues with a range of industry and technical experience, working on projects to help our clients apply data analysis and insight to their data-driven marketing campaigns. Responsibilities Providing marketing insights (market sizing, customer profiling etc) to a range of clients across many different sectors Creating predictive models, customer segmentation and reporting to drive client marketing strategy Validating, cleansing, de-duplicating, importing, extracting and manipulating data from a variety of sources and formats for analysis Summarising results and presenting to internal and client teams Helping others in the company understand the work done and why it will be of benefit to our clients including pre-sales activity with clients to persuade them of the value of analysis and insight work QA own work and that of others What Success Looks Like In The Role Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / industry need Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Competencies and Behaviours 1 -3 years marketing analytics experience Educated to degree level - ideally from a computing, numerate or business-related degree Strong understanding of statistical methods (including modelling techniques such as logistic regression and gradient boost decision trees) and statistical programming languages such as Python or R Experience with data manipulation and visualization tools and techniques (Databricks, SQL, PowerBI) Good working knowledge of Excel (including VBA and pivot tables) Highly numerate with strong attention to detail Solutions orientated with natural problem-solving skills Self-motivated and pro-active, with an ability to multi-task, prioritise, be organised and plan your work Excellent communication skills, both written and verbal, with a willingness to engage and influence others A team player with a positive attitude; personable, adaptable and willing to learn
Managed Services Account Executive London, United Kingdom | Mid-Level | Sales Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you! LivePerson is currently seeking a creative and talented professional to join our team as a Managed Services Account Executive in our Enterprise Group. The Managed Services Account Executive sells our most comprehensive and strategic offering - the fully managed services where the best of LivePerson's conversational AI and messaging products, coupled with operational experts and a partner network of BPOs, SIs and digital optimization partners come together. You have access to the best in technology, expertise and support. In return it is your responsibility to go out & secure Managed-Services client expansion for LivePerson. LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, T-Mobile, Verizon, Home Depot, Chipotle, Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers. Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it's consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre's become a unified experience. The successful candidate has an opportunity to join a highly successful team within a fast-paced, highly successful organisation. Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform. For more information about LivePerson (NASDAQ: LPSN), please visit (url removed). What You'll Be Doing Exceed monthly / quarterly / annual sales targets by selling our Managed-Services solutions into existing accounts and existing prospects, new prospects and prospects via partners Territory identification and research, to formalise a go to market territory strategy and create a qualified Managed-Services target list within 30 days. Pipeline development through a combination of cold calling, email campaigns, partners and market sector knowledge/intelligence and contact centre RFPs. Formulate a cohesive partner strategy as a lead generation channel for Managed-Services Be the EXPERT in our Managed-Services business and the value proposition of the managed outcome based services of the Managed-Services offering. Position LivePerson Managed-Services offerings through strategic value based selling, buyer group identification, business case definition, return on investment analysis, references and analyst data. Create internal close plans and external business cases and proposals to support the Managed-Services offering Influence and shape our customers' Managed-Services program, the consumer contact strategy, digital transformation and automation roadmaps Target key decision makers at our customers within in sales, marketing, IT and the contact centre that can mobilize change Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Executives, and Partners etc. Work closely with Marketing, the Managed-Services team, Finance and legal in creating relevant tools and frameworks to support the sales process Enable the sales teams to effectively represent the Managed-Services offerings Provide accurate monthly forecasting of revenue What Do You Need for Success? Proven ability to close business - quota attainment & above on a regular basis Deep knowledge of contact centre operations and technology SaaS, BPO, Contact Centre, Professional services, managed services, e-commerce, or online marketing experience Consistent proven track record of success and achievement at Enterprise sales within a SaaS or BPO organisation 5+ years field sales experience 5+ years selling complex enterprise software solutions (transformational technology and multi-million dollar deals) Customer Focused - You deliver customer service like you expect to receive it; with excellence. Be a 'Challenger'; comfortable with challenging thinking Consultative approach to selling; solution-selling approach Exceptional communication and presentation skills at C-level Exceptional written communication and proposal writing You are an intrapreneur, you build your internal and external win team and follow a methodical approach to closing A true team player - you understand the importance of fostering a collaborative team environment in order to deliver the best results. Excellent networker - you're able to use this to your advantage to bring the right people together to get things done. Passion and Conviction - You can inspire passion in others. You're a true motivator LivePerson is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to be part of a company that has consistently been named the #1 company to work for. Upload your resume (PDF, Word, or Rich Text) *First Name*Last Name*Email*Phone Number* Privacy Policy You acknowledge that information submitted to LivePerson is subject to LivePerson's General Data Protection Regulation Candidate Privacy Notice (applicable only to EU candidates) and California Consumer Privacy Act Privacy Notice (applicable only to California candidates). For all other applicants, you may disregard this notice and click confirm to submit your application. Confirm
Dec 05, 2021
Full time
Managed Services Account Executive London, United Kingdom | Mid-Level | Sales Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you! LivePerson is currently seeking a creative and talented professional to join our team as a Managed Services Account Executive in our Enterprise Group. The Managed Services Account Executive sells our most comprehensive and strategic offering - the fully managed services where the best of LivePerson's conversational AI and messaging products, coupled with operational experts and a partner network of BPOs, SIs and digital optimization partners come together. You have access to the best in technology, expertise and support. In return it is your responsibility to go out & secure Managed-Services client expansion for LivePerson. LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, T-Mobile, Verizon, Home Depot, Chipotle, Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers. Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it's consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre's become a unified experience. The successful candidate has an opportunity to join a highly successful team within a fast-paced, highly successful organisation. Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform. For more information about LivePerson (NASDAQ: LPSN), please visit (url removed). What You'll Be Doing Exceed monthly / quarterly / annual sales targets by selling our Managed-Services solutions into existing accounts and existing prospects, new prospects and prospects via partners Territory identification and research, to formalise a go to market territory strategy and create a qualified Managed-Services target list within 30 days. Pipeline development through a combination of cold calling, email campaigns, partners and market sector knowledge/intelligence and contact centre RFPs. Formulate a cohesive partner strategy as a lead generation channel for Managed-Services Be the EXPERT in our Managed-Services business and the value proposition of the managed outcome based services of the Managed-Services offering. Position LivePerson Managed-Services offerings through strategic value based selling, buyer group identification, business case definition, return on investment analysis, references and analyst data. Create internal close plans and external business cases and proposals to support the Managed-Services offering Influence and shape our customers' Managed-Services program, the consumer contact strategy, digital transformation and automation roadmaps Target key decision makers at our customers within in sales, marketing, IT and the contact centre that can mobilize change Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Executives, and Partners etc. Work closely with Marketing, the Managed-Services team, Finance and legal in creating relevant tools and frameworks to support the sales process Enable the sales teams to effectively represent the Managed-Services offerings Provide accurate monthly forecasting of revenue What Do You Need for Success? Proven ability to close business - quota attainment & above on a regular basis Deep knowledge of contact centre operations and technology SaaS, BPO, Contact Centre, Professional services, managed services, e-commerce, or online marketing experience Consistent proven track record of success and achievement at Enterprise sales within a SaaS or BPO organisation 5+ years field sales experience 5+ years selling complex enterprise software solutions (transformational technology and multi-million dollar deals) Customer Focused - You deliver customer service like you expect to receive it; with excellence. Be a 'Challenger'; comfortable with challenging thinking Consultative approach to selling; solution-selling approach Exceptional communication and presentation skills at C-level Exceptional written communication and proposal writing You are an intrapreneur, you build your internal and external win team and follow a methodical approach to closing A true team player - you understand the importance of fostering a collaborative team environment in order to deliver the best results. Excellent networker - you're able to use this to your advantage to bring the right people together to get things done. Passion and Conviction - You can inspire passion in others. You're a true motivator LivePerson is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to be part of a company that has consistently been named the #1 company to work for. Upload your resume (PDF, Word, or Rich Text) *First Name*Last Name*Email*Phone Number* Privacy Policy You acknowledge that information submitted to LivePerson is subject to LivePerson's General Data Protection Regulation Candidate Privacy Notice (applicable only to EU candidates) and California Consumer Privacy Act Privacy Notice (applicable only to California candidates). For all other applicants, you may disregard this notice and click confirm to submit your application. Confirm
Managed Services Account Executive Manchester, United Kingdom | Mid-Level | Sales Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you! LivePerson is currently seeking a creative and talented professional to join our team as a Managed Services Account Executive in our Enterprise Group. The Managed Services Account Executive sells our most comprehensive and strategic offering - the fully managed services where the best of LivePerson's conversational AI and messaging products, coupled with operational experts and a partner network of BPOs, SIs and digital optimization partners come together. You have access to the best in technology, expertise and support. In return it is your responsibility to go out & secure Managed-Services client expansion for LivePerson. LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, T-Mobile, Verizon, Home Depot, Chipotle, Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers. Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it's consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre's become a unified experience. The successful candidate has an opportunity to join a highly successful team within a fast-paced, highly successful organisation. Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform. For more information about LivePerson (NASDAQ: LPSN), please visit (url removed). What You'll Be Doing Exceed monthly / quarterly / annual sales targets by selling our Managed-Services solutions into existing accounts and existing prospects, new prospects and prospects via partners Territory identification and research, to formalise a go to market territory strategy and create a qualified Managed-Services target list within 30 days. Pipeline development through a combination of cold calling, email campaigns, partners and market sector knowledge/intelligence and contact centre RFPs. Formulate a cohesive partner strategy as a lead generation channel for Managed-Services Be the EXPERT in our Managed-Services business and the value proposition of the managed outcome based services of the Managed-Services offering. Position LivePerson Managed-Services offerings through strategic value based selling, buyer group identification, business case definition, return on investment analysis, references and analyst data. Create internal close plans and external business cases and proposals to support the Managed-Services offering Influence and shape our customers' Managed-Services program, the consumer contact strategy, digital transformation and automation roadmaps Target key decision makers at our customers within in sales, marketing, IT and the contact centre that can mobilize change Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Executives, and Partners etc. Work closely with Marketing, the Managed-Services team, Finance and legal in creating relevant tools and frameworks to support the sales process Enable the sales teams to effectively represent the Managed-Services offerings Provide accurate monthly forecasting of revenue What Do You Need for Success? Proven ability to close business - quota attainment & above on a regular basis Deep knowledge of contact centre operations and technology SaaS, BPO, Contact Centre, Professional services, managed services, e-commerce, or online marketing experience Consistent proven track record of success and achievement at Enterprise sales within a SaaS or BPO organisation 5+ years field sales experience 5+ years selling complex enterprise software solutions (transformational technology and multi-million dollar deals) Customer Focused - You deliver customer service like you expect to receive it; with excellence. Be a 'Challenger'; comfortable with challenging thinking Consultative approach to selling; solution-selling approach Exceptional communication and presentation skills at C-level Exceptional written communication and proposal writing You are an intrapreneur, you build your internal and external win team and follow a methodical approach to closing A true team player - you understand the importance of fostering a collaborative team environment in order to deliver the best results. Excellent networker - you're able to use this to your advantage to bring the right people together to get things done. Passion and Conviction - You can inspire passion in others. You're a true motivator LivePerson is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to be part of a company that has consistently been named the #1 company to work for. Upload your resume (PDF, Word, or Rich Text) *First Name*Last Name*Email*Phone Number* Privacy Policy You acknowledge that information submitted to LivePerson is subject to LivePerson's General Data Protection Regulation Candidate Privacy Notice (applicable only to EU candidates) and California Consumer Privacy Act Privacy Notice (applicable only to California candidates). For all other applicants, you may disregard this notice and click confirm to submit your application. Confirm
Dec 05, 2021
Full time
Managed Services Account Executive Manchester, United Kingdom | Mid-Level | Sales Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you! LivePerson is currently seeking a creative and talented professional to join our team as a Managed Services Account Executive in our Enterprise Group. The Managed Services Account Executive sells our most comprehensive and strategic offering - the fully managed services where the best of LivePerson's conversational AI and messaging products, coupled with operational experts and a partner network of BPOs, SIs and digital optimization partners come together. You have access to the best in technology, expertise and support. In return it is your responsibility to go out & secure Managed-Services client expansion for LivePerson. LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, T-Mobile, Verizon, Home Depot, Chipotle, Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers. Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it's consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre's become a unified experience. The successful candidate has an opportunity to join a highly successful team within a fast-paced, highly successful organisation. Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform. For more information about LivePerson (NASDAQ: LPSN), please visit (url removed). What You'll Be Doing Exceed monthly / quarterly / annual sales targets by selling our Managed-Services solutions into existing accounts and existing prospects, new prospects and prospects via partners Territory identification and research, to formalise a go to market territory strategy and create a qualified Managed-Services target list within 30 days. Pipeline development through a combination of cold calling, email campaigns, partners and market sector knowledge/intelligence and contact centre RFPs. Formulate a cohesive partner strategy as a lead generation channel for Managed-Services Be the EXPERT in our Managed-Services business and the value proposition of the managed outcome based services of the Managed-Services offering. Position LivePerson Managed-Services offerings through strategic value based selling, buyer group identification, business case definition, return on investment analysis, references and analyst data. Create internal close plans and external business cases and proposals to support the Managed-Services offering Influence and shape our customers' Managed-Services program, the consumer contact strategy, digital transformation and automation roadmaps Target key decision makers at our customers within in sales, marketing, IT and the contact centre that can mobilize change Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Executives, and Partners etc. Work closely with Marketing, the Managed-Services team, Finance and legal in creating relevant tools and frameworks to support the sales process Enable the sales teams to effectively represent the Managed-Services offerings Provide accurate monthly forecasting of revenue What Do You Need for Success? Proven ability to close business - quota attainment & above on a regular basis Deep knowledge of contact centre operations and technology SaaS, BPO, Contact Centre, Professional services, managed services, e-commerce, or online marketing experience Consistent proven track record of success and achievement at Enterprise sales within a SaaS or BPO organisation 5+ years field sales experience 5+ years selling complex enterprise software solutions (transformational technology and multi-million dollar deals) Customer Focused - You deliver customer service like you expect to receive it; with excellence. Be a 'Challenger'; comfortable with challenging thinking Consultative approach to selling; solution-selling approach Exceptional communication and presentation skills at C-level Exceptional written communication and proposal writing You are an intrapreneur, you build your internal and external win team and follow a methodical approach to closing A true team player - you understand the importance of fostering a collaborative team environment in order to deliver the best results. Excellent networker - you're able to use this to your advantage to bring the right people together to get things done. Passion and Conviction - You can inspire passion in others. You're a true motivator LivePerson is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to be part of a company that has consistently been named the #1 company to work for. Upload your resume (PDF, Word, or Rich Text) *First Name*Last Name*Email*Phone Number* Privacy Policy You acknowledge that information submitted to LivePerson is subject to LivePerson's General Data Protection Regulation Candidate Privacy Notice (applicable only to EU candidates) and California Consumer Privacy Act Privacy Notice (applicable only to California candidates). For all other applicants, you may disregard this notice and click confirm to submit your application. Confirm