Cheltenham Races Customer Service

Cheltenham Races Racemaker
£12.55 per hour
Training: Monday 9th March, 2:00pm 5:00pm
Event Dates: Tuesday 10th March Friday 13th March, 9:00am 7:15pm

What s in it for you?

• Be part of the pinnacle event of the jump-racing calendar

• Work within an exciting, world-class sporting atmosphere

• Paid role focused on customer experience and visitor engagement

• Training and venue familiarisation provided prior to the event

• Opportunity to gain experience supporting a major live event

Must Haves

• Strong customer service focus and a passion for helping people

• Confident and professional communication skills

• Friendly, approachable, and proactive manner

• Ability to remain calm and helpful in busy environments

• Willingness to support visitors across different areas of the racecourse

What Will You Be Doing?

• Helping racegoers make the most of their day across the racecourse

• Providing guidance and information at key entry points and visitor areas

• Supporting visitors who need assistance or direction

• Promoting awareness of facilities, activities, and experiences available

• Working alongside the core Cheltenham team to enhance the visitor experience