Senior Pensions Officer - Data Services

About East Riding Pension Fund

East Riding Pension Fund, based in Goole, is responsible for administering the Local Government Pension Scheme (LGPS) on behalf of more than 340 employers and supporting over 130,000 members. Our recently restructured administration team, of 75 dedicated professionals, is committed to delivering an outstanding pensions administration service to members, employers and other stakeholders and are constantly striving to improve and innovate our service delivery.

The Role

An exciting opportunity has arisen for a Senior Pensions Officer within our Data Services Team. We are seeking an experienced pensions administrator with strong technical knowledge and exceptional communication skills. This role offers the chance to make a meaningful contribution to the delivery of high-quality pensions administration as part of a dedicated and supportive team.

As Senior Pensions Officer, you will work closely with the Principal Pensions Officer to shape, develop, and refine administration processes. You will also assist in managing and improving the Pensions Section, supporting staff development and operational efficiency. This position provides an excellent opportunity to build managerial experience while ensuring compliance with regulatory standards.

You will be responsible for upholding excellent pension services within the Data Services Team, including:

• Support the Principal Pensions Officer in managing daily operations.
• Supervise and provide guidance to team members.
• Offer technical expertise and resolve complex pension queries.
• Monitor and allocate workloads to meet service targets.
• Manage staff attendance, wellbeing, and development.
• Ensure compliance with GDPR and best practices for data security.

We are looking for someone with:

• Significant experience in Local Government Pension Scheme (LGPS) administration.
• Strong data management skills and attention to detail.
• Ability to perform manual pension calculations accurately.
• Excellent numeracy, literacy, and communication skills.
• Proven ability to work under pressure and meet deadlines.
• A collaborative approach and commitment to delivering outstanding customer service.

We support blended working arrangements, facilitating employees to balance professional and personal commitments. New team members will undergo comprehensive training based at our Goole offices before transitioning to a flexible blend of office and remote work.