5 jobs found

We are offering an exciting opportunity for an Energy Officer to join a local organisation on a long-term contract with hybrid working arrangements, allowing you flexibility between home and office-based work. This role offers excellent career progression within the local council, with the potential for future opportunities as you help manage government-funded energy efficiency projects, including the Warm Homes Local Grant Scheme. You'll play a key role in promoting climate change awareness, supporting communities with energy efficiency training, and securing funding to support decarbonisation efforts. Key Responsibilities of an Energy Officer: Manage and secure government grants for energy efficiency and decarbonisation projects. Oversee funding applications and manage the allocation of grants to qualifying households. Administer energy efficiency schemes, including on-site assessments and installations. Partner with local organisations to deliver community awareness campaigns and training on energy-saving measures. Provide guidance and training to residents on reducing energy consumption and improving sustainability at home. Serve as a liaison between local authorities, external partners, and residents for various environmental initiatives. Monitor and evaluate the impact of funded projects, ensuring successful delivery and outcomes. Stay up-to-date on policy changes, funding opportunities, and emerging trends in energy efficiency and climate change. Maintain effective communication with internal teams to ensure smooth project delivery and execution. What we'd love to see from you: Proven experience in managing energy-related projects, ideally with a focus on government grants. Familiarity with energy efficiency measures and sustainable practices. Experience in community engagement and delivering educational programs on climate change. Strong organisational skills and the ability to handle multiple projects simultaneously. Excellent communication and stakeholder management abilities. Experience working with grant applications, budgets, and project timelines. Knowledge of climate change issues and decarbonisation strategies is highly desirable. Proficient in IT systems, including grant management software and general office tools. We welcome applicants with backgrounds in: Environmental sustainability, energy management, or related sectors. Public sector project management, especially in energy-related projects. Community outreach, local government, or housing associations. Commutability: This role offers working locations in Leek and Buxton; both are well-connected by public transport and road links, making them easily commutable from surrounding towns and cities. If you're passionate about making a positive impact on your community while advancing your career in the energy sector, this Energy Officer role might be for you. Either apply to this Energy Officer role or contact JBRP1_UKTJ

We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What you should know Royal Wharf is large, modern development with 3,385 homes, it offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What you'll be doing Always maintain a safe environment for all people in the estate, including a constant Security presence. Ensure any unusual behaviour recorded is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM. Monitor CCTV cameras pro-actively, to detect any security related incidents. Only permit authorised personnel into FCC/Control Room, using log in/out form. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful SIA Licence. Previous experience in a similar Security position. Patience and the ability to remain clam in stressful situations. Thinking and reasoning skills for dealing with emergencies. Ability to work well with others. What now? Very simply - Apply! Not what you're looking for? Check out our careers page. Ballymore operates as an equal opportunities employer.

Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The starting salary for these full-time, permanent roles is 30,647 per annum based on a 36 hour working week. We are excited to be recruiting a new Coroner's Support Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for individuals who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. In this role, you will be responsible for recording deaths and progressing investigations referred to the Coroner in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, Coroner's (Inquests) Rules 2013, and the Chief Coroner's Guidance. You will deal with HM Coroner bereaved families and a variety of third-party agencies such as Hospitals, GP surgeries, and Police on a daily basis, so clear communication and liaison is key to the role to ensure all parties are updated with the progress of referrals and are provided with appropriate support. You will need to be able to remain sympathetic and empathetic whilst working to policy and procedure. Key duties of a Coroner's Support Officer include: Use specialist knowledge to input referrals into in-house systems, manage communications promptly, and keep senior staff informed of urgent/important developments. Handle queries and complaints independently, using initiative to resolve issues. Provide accurate, efficient, and confidential support to coroner officers, organising and quality-checking your own work. Maintain and update confidential records and filing systems (manual and electronic). Summon and administer jurors, and support the Coroner during Inquest Openings and at front of house when court is open. Occasionally attend NHS mortuaries (Guildford, Chertsey, Redhill) to verify identification details before post-mortem examinations. Deal with enquiries from bereaved families with empathy and excellent customer care, championing their needs. This role is key to provide administration support for the initial investigation steps that assists the timeliness of coronial investigations. This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds which reflect the diversity of the people who live and work in Surrey. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession. Analytical ability to perform this investigation driven role Ability to provide high levels of customer care and professionalism to members of the public Ability to write well structured, clear, and concise reports using information gathered from multiple sources Excellent IT skills and the ability to follow defined processes in a timely manner This role requires travel across the county. The role holder will need to have a full (UK) drivers' licence and the willingness and ability to travel around the county to meet the demands of the role. The job advert closes at 23:59 on 20th December 2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales