Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Dec 06, 2025
Contractor
Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21318 Closing date 24/11/2025 Location Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive SENIOR ESTATES PROJECT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, 12 Month Contract ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid working Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Estates Project Team is a support team that sits alongside our Estates Team. It is a relatively new team and it needs to be flexible and adapt to changes within the Company and across the wider industry. The purpose of the role is to lead and monitor external façade remediation across the mid-rise portfolio, along with other fire safety and non-fire safety works and projects. The Senior Estates Project Manager will develop relationships with a number of third parties including surveyors, solicitors, and government departments and will interact directly with those parties, providing updates and summaries to relevant Estates Teams, and protecting them from involvement where possible. The Senior Estates Project Manager will instruct and advise the Estates Teams where required but is ultimately a support team. The Senior Estates Project Manager will be customer and client facing. There will be a requirement to liaise directly with clients and attend meetings as required. The Senior Estates Project Manager will support the Head of Estates Project Management and be the line manager to the Estates Project Coordinator and a Estates Project Manager. MAIN DUTIES Ensuring progress in all projects assigned to the role. Leading on external façade remediation projects to mid-rise buildings across the portfolio. Reviewing FRAEWs / external wall surveys to understand the contents and recommendations contained within them. Challenging fire engineers / surveyors where recommendations are not clear or appear unreasonable. Ensuring any interim measures recommended within FRAEWs, external wall surveys or FRAs are complied with, liaising with the Estates Team as required. This may include the installation of fire alarm systems, implementation of a Waking Watch, or other actions. Progressing associated government fund application processes (i.e. Cladding Safety Scheme), liaising with government departments and updating online portals as required. Ensuring the terms of government funding are complied with. Pursuing developers associated with developer remediation projects. Pulling together project teams for large scale remediation projects including lead consultants, fire engineers, quantity surveyors, clerk of works etc as required. Ensuring all project team appointments are formalised. Instructing solicitors to undertake all legal aspects of large scale remediation projects, including consultant appointments, reviewing government funding agreements, developer remediation agreements, and works contracts as required. Progressing other fire safety and non-fire safety projects that are taken on by the Estates Project Team, including (but not limited to) redecorations, M&E replacements, refurbishments, roof works etc. Liaising closely with the Estates Teams, providing updates as required and protecting them from involvement with projects as much as possible. Ensuring works are compliant with Health & Safety legislation; reviewing RAMS, ensuring notifiable works are registered with the HSE, monitoring works progression as required. Ensuring all planning and building control requirements applicable to projects are complied with. Ensuring all projects have client approval and sign-off. Maintaining close control of funding required for projects, ensuring they are adequately funded and do not exceed budgets. Liaising with clients and developers as required and maintaining a good relationship with them. This will include written correspondence, periodic reporting requirements, and attending meetings etc. Maintaining a project tracker to ensure all steps are followed, and to enable oversight by other members of the team. Following and keeping up to date with government advice and legislation relating to building safety remediation, and ensuring an awareness of any changes that will impact projects. Line managing the Estates Project Coordinator and Estates Project Manager. Proving support to the Head of Estates Project Management as required and taking a leading role in the success of the Estates Project Team. Keeping up to date with leasehold property management generally, along with changes / issues / pressures etc that impact the wider Estates Team. Undertaking other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role REQUIREMENTS Experience in administering high value projects within property management. Experience working with various stakeholders simultaneously including clients, contractors, external bodies and internal stakeholders. Liaison with surveyors, solicitors and other professionals. Excellent customer service. Highly organised and able to prioritise workload. Ability and confidence in arranging and chairing meetings. A good understanding of building construction methods and fire safety. Competent user of Microsoft Office software. Able to accurately interpret external wall surveys, dilapidation reports etc. Strong written and verbal communication skills. Provide clear and concise summaries of, at times, complex matters. For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Dec 05, 2025
Full time
Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21318 Closing date 24/11/2025 Location Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive SENIOR ESTATES PROJECT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, 12 Month Contract ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid working Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Estates Project Team is a support team that sits alongside our Estates Team. It is a relatively new team and it needs to be flexible and adapt to changes within the Company and across the wider industry. The purpose of the role is to lead and monitor external façade remediation across the mid-rise portfolio, along with other fire safety and non-fire safety works and projects. The Senior Estates Project Manager will develop relationships with a number of third parties including surveyors, solicitors, and government departments and will interact directly with those parties, providing updates and summaries to relevant Estates Teams, and protecting them from involvement where possible. The Senior Estates Project Manager will instruct and advise the Estates Teams where required but is ultimately a support team. The Senior Estates Project Manager will be customer and client facing. There will be a requirement to liaise directly with clients and attend meetings as required. The Senior Estates Project Manager will support the Head of Estates Project Management and be the line manager to the Estates Project Coordinator and a Estates Project Manager. MAIN DUTIES Ensuring progress in all projects assigned to the role. Leading on external façade remediation projects to mid-rise buildings across the portfolio. Reviewing FRAEWs / external wall surveys to understand the contents and recommendations contained within them. Challenging fire engineers / surveyors where recommendations are not clear or appear unreasonable. Ensuring any interim measures recommended within FRAEWs, external wall surveys or FRAs are complied with, liaising with the Estates Team as required. This may include the installation of fire alarm systems, implementation of a Waking Watch, or other actions. Progressing associated government fund application processes (i.e. Cladding Safety Scheme), liaising with government departments and updating online portals as required. Ensuring the terms of government funding are complied with. Pursuing developers associated with developer remediation projects. Pulling together project teams for large scale remediation projects including lead consultants, fire engineers, quantity surveyors, clerk of works etc as required. Ensuring all project team appointments are formalised. Instructing solicitors to undertake all legal aspects of large scale remediation projects, including consultant appointments, reviewing government funding agreements, developer remediation agreements, and works contracts as required. Progressing other fire safety and non-fire safety projects that are taken on by the Estates Project Team, including (but not limited to) redecorations, M&E replacements, refurbishments, roof works etc. Liaising closely with the Estates Teams, providing updates as required and protecting them from involvement with projects as much as possible. Ensuring works are compliant with Health & Safety legislation; reviewing RAMS, ensuring notifiable works are registered with the HSE, monitoring works progression as required. Ensuring all planning and building control requirements applicable to projects are complied with. Ensuring all projects have client approval and sign-off. Maintaining close control of funding required for projects, ensuring they are adequately funded and do not exceed budgets. Liaising with clients and developers as required and maintaining a good relationship with them. This will include written correspondence, periodic reporting requirements, and attending meetings etc. Maintaining a project tracker to ensure all steps are followed, and to enable oversight by other members of the team. Following and keeping up to date with government advice and legislation relating to building safety remediation, and ensuring an awareness of any changes that will impact projects. Line managing the Estates Project Coordinator and Estates Project Manager. Proving support to the Head of Estates Project Management as required and taking a leading role in the success of the Estates Project Team. Keeping up to date with leasehold property management generally, along with changes / issues / pressures etc that impact the wider Estates Team. Undertaking other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role REQUIREMENTS Experience in administering high value projects within property management. Experience working with various stakeholders simultaneously including clients, contractors, external bodies and internal stakeholders. Liaison with surveyors, solicitors and other professionals. Excellent customer service. Highly organised and able to prioritise workload. Ability and confidence in arranging and chairing meetings. A good understanding of building construction methods and fire safety. Competent user of Microsoft Office software. Able to accurately interpret external wall surveys, dilapidation reports etc. Strong written and verbal communication skills. Provide clear and concise summaries of, at times, complex matters. For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Main duties of the job Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems. Undertake full range of portering duties and responsibilities. Undertake full range of Car Park duties and responsibilities. Carry out switchboard activities outside standard hours of working i.e., when the trust main telephone switchboard will not be active Mon - Fri Sat-Sun . Responding to routine enquiries from patients, patients' representatives, visitors, contractors, the public and staff Fundamental to the role will be dealing with issues regarding challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, vagrants and unwelcome visitors). The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques. Work to the site instruction Please note: A team of 4 (1 x supervisor 4 x guards) on any occasion is required, individuals will be expected to take on SOME of the roles during a shift. About us Do you want to make a difference? Applicants should be Smart, Flexible, Reliable, Decisive, show initiative in all situations and have excellent Customer Service skills. Pay Band 3 £24,937 plus enhancements as worked (nights-B/H's-W/ends) Hours - Annualised Shift Pattern as per rota 24/7/hrs day's 12hrs nights rotating on a 5-week rolling rota. Job responsibilities DUTIES AND RESPONSIBILITIES 1. Communication and relationship skills Receive and be able to interpret and exchange routine information and documentation, particularly with tact regarding communication with patients. Provide clear routine information (in documentation form when required), advice, instructions and training to groups using tact and persuasive skills as required, particularly where there are barriers in understanding and with tact and persuasion when dealing with patients, patients representatives, visitors, contractors related elements. Communicate and calm violent or distressed people in a professional manner, particularly where the audience may not easily be understood because of communication difficulties (individuals may have been assaulted). Liaise with outside agencies such as fire, police, and ambulance services. Communicate with contractors and ensure that all contractors log in and out, during out of hours periods. Contractors may also need to be advised of trust protocols and their consequence e.g., no smoking policy. Challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, nonpayment of car park, vagrants and unwelcome visitors) Develop and maintain relationships, effective networks and proactive communication mechanisms with patients, visitors, contractors, staff, professional colleagues and external contacts. 2. Knowledge, Training & Experience Following training understand a range of working, controls, procedures, practices instructions and guidelines and keep up to date with changes and improvements to the controls. A detailed knowledge of the safety controls, policies, procedures, and practices will be required where experience must be continually built upon, applying safety strategy and planning requirements. Knowledge of the hospital layout associated equipment requirements with manual handling techniques and basic driving skills. Apply security restraint and breakaway procedures when required. Gain specialist and theoretical knowledge regarding the operation and processes to carry out the role e.g., access control, CCTV, security related software, telephone switchboard basic knowledge and application of the law, electrical and mechanical systems and the tools required to carry out specific functions 3. Analytical & Judgmental Skills Review, interpret and appreciate information, data, and situations. This will include crime investigations, comparisons, conflicting information and consider legislation, Health Technical Memorandums (HTMs) and NHS requirements. Make judgments and decisions involving a range of facts or situations, which may require analysis and interpretation, including staff performance and shortages. Carry out analyses regarding fault finding and investigate to resolves issues. Make judgments with the ability to assess, resolve and forward enquiries and distribute results 4. Planning & Organisational Skills Plan and organise straightforward tasks, activities, and programmes of work for individual and team, this will include crime prevention measures any maintenance requirements Manage documentation in line with the trust policy and follow operational policies and procedures related to the storage and retention of records. Maintain records of all related incidents and provide reports for the head of security 5. Physical Skills The following skills detail the main day to day requirements, however, see appendix A for day-to-day tasks expected to be carried out.: Maintain all security, switchboard, portering, stores and car park related activities on a rota basis.Skills for physical restraint carried out with speed and accuracy will be paramount.Maintain contingency plans in the event of incidents.Maintain data-based record systems related to the responsibilities.Ensure control systems operate effectively i.e., possess keyboard skills and manual dexterity associated with CCTV, Access Control related software and estates maintenance system.Use and manipulation of fine hand tools and equipment for maintenance activitiesManipulate trolleys, wheelchairs, and bedsAssist patients/clients during contactDriving for short periodsLog and review all complaints, incidents, and comments. 6. Responsibility for Patient/Client Care Ensure healthcare services are provided in environments which promote effective care and optimise health outcomes by being a safe and secure environment which protects patients, staff, visitors and their property, and the physical assets of the organisation Provide a portering service to patients. Assist and provide advice to all patients, visitors, contractors, and staff at all times and particularly during incidents and emergencies in line with physical responsibilities. Incidental contact with patients will also be by way of telephone calls 7. Responsibility for Policy/Service Development Comply with all related controls to ensure systems and standards are followed in line with applicable policies, legislation, NHS Standards, and the quality of work accepted by the trust. Further ensuring that controls result in desired and targeted performance being achieved. Operate in line with implementing current policies; contribute to developing, reviewing, updating these policies, and implementing a controlled process. Contribute to quality initiatives and comment on proposals for changes in working practices. Attend all training that is required, role-specific and mandatory. 8. Responsibility for Financial & Physical Resources Ensure security regarding any ad-hoc cash collections that are requested. Lost property must be secured, and all assets generally secured in line with policies and procedures following physical skills implications above. Maintain physical equipment as required A duty of care is expected with relation to equipment and resources. Equipment must be used following all safety controls Responsible for direct equipment used within the department: CCTV SystemsSwitchboardsRadiosBleepsAlarms - Medical Gasses, Fire, Fridges, and Intruder alarmsTelephoneMobile phonesVehicle 9. Responsibility for Human Resources Participate to develop your long-term career via work evaluation and individual needs. Demonstrate duties and activities to new starters and less experienced colleagues supporting induction and mandatory, giving advice, guidance, and supervision with respect to carrying out their function. 10. Responsibility for Information Resources Ensure electronic records (where they apply) and physical records are maintained accurately for all related aspects of responsibility. Keep evidence in such a format that the trust can demonstrate that controls are in place for all objectives and risks associated with areas of responsibility and that reporting supervisors and staff do the same. In relation to security role ensure CCTV images, information and transcribing minutes which could be used in court proceedings must always be held highly secure. Specific patient policies must be applied. Process and records personally generated information such as time sheets, training records and work-related activities. All evidence to be kept and reported to respective supervisors. 11 . click apply for full job details
Dec 05, 2025
Full time
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Main duties of the job Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems. Undertake full range of portering duties and responsibilities. Undertake full range of Car Park duties and responsibilities. Carry out switchboard activities outside standard hours of working i.e., when the trust main telephone switchboard will not be active Mon - Fri Sat-Sun . Responding to routine enquiries from patients, patients' representatives, visitors, contractors, the public and staff Fundamental to the role will be dealing with issues regarding challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, vagrants and unwelcome visitors). The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques. Work to the site instruction Please note: A team of 4 (1 x supervisor 4 x guards) on any occasion is required, individuals will be expected to take on SOME of the roles during a shift. About us Do you want to make a difference? Applicants should be Smart, Flexible, Reliable, Decisive, show initiative in all situations and have excellent Customer Service skills. Pay Band 3 £24,937 plus enhancements as worked (nights-B/H's-W/ends) Hours - Annualised Shift Pattern as per rota 24/7/hrs day's 12hrs nights rotating on a 5-week rolling rota. Job responsibilities DUTIES AND RESPONSIBILITIES 1. Communication and relationship skills Receive and be able to interpret and exchange routine information and documentation, particularly with tact regarding communication with patients. Provide clear routine information (in documentation form when required), advice, instructions and training to groups using tact and persuasive skills as required, particularly where there are barriers in understanding and with tact and persuasion when dealing with patients, patients representatives, visitors, contractors related elements. Communicate and calm violent or distressed people in a professional manner, particularly where the audience may not easily be understood because of communication difficulties (individuals may have been assaulted). Liaise with outside agencies such as fire, police, and ambulance services. Communicate with contractors and ensure that all contractors log in and out, during out of hours periods. Contractors may also need to be advised of trust protocols and their consequence e.g., no smoking policy. Challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, nonpayment of car park, vagrants and unwelcome visitors) Develop and maintain relationships, effective networks and proactive communication mechanisms with patients, visitors, contractors, staff, professional colleagues and external contacts. 2. Knowledge, Training & Experience Following training understand a range of working, controls, procedures, practices instructions and guidelines and keep up to date with changes and improvements to the controls. A detailed knowledge of the safety controls, policies, procedures, and practices will be required where experience must be continually built upon, applying safety strategy and planning requirements. Knowledge of the hospital layout associated equipment requirements with manual handling techniques and basic driving skills. Apply security restraint and breakaway procedures when required. Gain specialist and theoretical knowledge regarding the operation and processes to carry out the role e.g., access control, CCTV, security related software, telephone switchboard basic knowledge and application of the law, electrical and mechanical systems and the tools required to carry out specific functions 3. Analytical & Judgmental Skills Review, interpret and appreciate information, data, and situations. This will include crime investigations, comparisons, conflicting information and consider legislation, Health Technical Memorandums (HTMs) and NHS requirements. Make judgments and decisions involving a range of facts or situations, which may require analysis and interpretation, including staff performance and shortages. Carry out analyses regarding fault finding and investigate to resolves issues. Make judgments with the ability to assess, resolve and forward enquiries and distribute results 4. Planning & Organisational Skills Plan and organise straightforward tasks, activities, and programmes of work for individual and team, this will include crime prevention measures any maintenance requirements Manage documentation in line with the trust policy and follow operational policies and procedures related to the storage and retention of records. Maintain records of all related incidents and provide reports for the head of security 5. Physical Skills The following skills detail the main day to day requirements, however, see appendix A for day-to-day tasks expected to be carried out.: Maintain all security, switchboard, portering, stores and car park related activities on a rota basis.Skills for physical restraint carried out with speed and accuracy will be paramount.Maintain contingency plans in the event of incidents.Maintain data-based record systems related to the responsibilities.Ensure control systems operate effectively i.e., possess keyboard skills and manual dexterity associated with CCTV, Access Control related software and estates maintenance system.Use and manipulation of fine hand tools and equipment for maintenance activitiesManipulate trolleys, wheelchairs, and bedsAssist patients/clients during contactDriving for short periodsLog and review all complaints, incidents, and comments. 6. Responsibility for Patient/Client Care Ensure healthcare services are provided in environments which promote effective care and optimise health outcomes by being a safe and secure environment which protects patients, staff, visitors and their property, and the physical assets of the organisation Provide a portering service to patients. Assist and provide advice to all patients, visitors, contractors, and staff at all times and particularly during incidents and emergencies in line with physical responsibilities. Incidental contact with patients will also be by way of telephone calls 7. Responsibility for Policy/Service Development Comply with all related controls to ensure systems and standards are followed in line with applicable policies, legislation, NHS Standards, and the quality of work accepted by the trust. Further ensuring that controls result in desired and targeted performance being achieved. Operate in line with implementing current policies; contribute to developing, reviewing, updating these policies, and implementing a controlled process. Contribute to quality initiatives and comment on proposals for changes in working practices. Attend all training that is required, role-specific and mandatory. 8. Responsibility for Financial & Physical Resources Ensure security regarding any ad-hoc cash collections that are requested. Lost property must be secured, and all assets generally secured in line with policies and procedures following physical skills implications above. Maintain physical equipment as required A duty of care is expected with relation to equipment and resources. Equipment must be used following all safety controls Responsible for direct equipment used within the department: CCTV SystemsSwitchboardsRadiosBleepsAlarms - Medical Gasses, Fire, Fridges, and Intruder alarmsTelephoneMobile phonesVehicle 9. Responsibility for Human Resources Participate to develop your long-term career via work evaluation and individual needs. Demonstrate duties and activities to new starters and less experienced colleagues supporting induction and mandatory, giving advice, guidance, and supervision with respect to carrying out their function. 10. Responsibility for Information Resources Ensure electronic records (where they apply) and physical records are maintained accurately for all related aspects of responsibility. Keep evidence in such a format that the trust can demonstrate that controls are in place for all objectives and risks associated with areas of responsibility and that reporting supervisors and staff do the same. In relation to security role ensure CCTV images, information and transcribing minutes which could be used in court proceedings must always be held highly secure. Specific patient policies must be applied. Process and records personally generated information such as time sheets, training records and work-related activities. All evidence to be kept and reported to respective supervisors. 11 . click apply for full job details
First Military Recruitment Ltd
Flackwell Heath, Buckinghamshire
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Dec 05, 2025
Full time
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Dec 05, 2025
Full time
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Key responsibilities for the role include: Facilities Management for the school premises Budgetary control Leadership of the team and ensuring safe working practices High quality service to stakeholders Development of systems and processes The successful candidate will: The successful candidate will report to the Head of Estates and Facilities for the Trust, you will work closely together to implement a new culture of quality at this high performing school. With a focus on compliance management, you will know what 'excellent' looks like, utilising your knowledge to build audit processes and effective record management processes. Responsible for the effective management and motivation of a small team, you will have the opportunity to drive operational excellence across the school estate. Using your outstanding communication and people skills, you will have the ability to effectively manage the team to deliver high quality service. You will be given tools and support to succeed in this role, from strong leadership focussed on the same goals and outcomes. We're open about the sector you've gained your facilities management experience in, we want you to have sound working knowledge of facilities management, compliance standards and safe working practices that you can apply with empathy to the education environment. This role comes with support for training and development, intended to provide you with the potential to develop your career further. With a customer service approach at the heart of everything you do, you will have outstanding communication and people skills. With the ability to effectively manage a small team through effective motivation. You will be given the tools and support to succeed in this role, with support and guidance from a strong leadership team focused on the same goals and outcomes. What we offer: An excellent working environment that prioritises the wellbeing of it's staff and students. Benefits that include: generous annual leave allowance BHSF Health and Wellbeing Plan free tea/coffee and milk available in the staff room On site parking, where available Key Application Dates: Closing Date - 20th January 2026 at 9am Interview Date - First Stage interviews 26th January 2026 (Online) and Second Stage Interviews 3rd February 2026 (On Site) Start Date - March 2026 Our commitment: The Girls' Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants. As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE) We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities. Sponsorship: We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Dec 05, 2025
Full time
Key responsibilities for the role include: Facilities Management for the school premises Budgetary control Leadership of the team and ensuring safe working practices High quality service to stakeholders Development of systems and processes The successful candidate will: The successful candidate will report to the Head of Estates and Facilities for the Trust, you will work closely together to implement a new culture of quality at this high performing school. With a focus on compliance management, you will know what 'excellent' looks like, utilising your knowledge to build audit processes and effective record management processes. Responsible for the effective management and motivation of a small team, you will have the opportunity to drive operational excellence across the school estate. Using your outstanding communication and people skills, you will have the ability to effectively manage the team to deliver high quality service. You will be given tools and support to succeed in this role, from strong leadership focussed on the same goals and outcomes. We're open about the sector you've gained your facilities management experience in, we want you to have sound working knowledge of facilities management, compliance standards and safe working practices that you can apply with empathy to the education environment. This role comes with support for training and development, intended to provide you with the potential to develop your career further. With a customer service approach at the heart of everything you do, you will have outstanding communication and people skills. With the ability to effectively manage a small team through effective motivation. You will be given the tools and support to succeed in this role, with support and guidance from a strong leadership team focused on the same goals and outcomes. What we offer: An excellent working environment that prioritises the wellbeing of it's staff and students. Benefits that include: generous annual leave allowance BHSF Health and Wellbeing Plan free tea/coffee and milk available in the staff room On site parking, where available Key Application Dates: Closing Date - 20th January 2026 at 9am Interview Date - First Stage interviews 26th January 2026 (Online) and Second Stage Interviews 3rd February 2026 (On Site) Start Date - March 2026 Our commitment: The Girls' Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants. As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE) We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities. Sponsorship: We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Building and Technical Services Manager Closing Date: 11/01/2026 Location: Birmingham Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As the Building and Technical Services Manager, you ll be responsible for ensuring that our client s campus facilities and technical services are maintained to a high standard, providing a safe and welcoming environment for their students and staff. You will lead a dedicated team, working to enhance the student experience through effective management of campus premises, equipment, and health and safety standards. What You ll Do: Develop and implement a Campus Estates Strategy in collaboration with the Campus Dean, including management of Opex and Capex projects. Lead and manage the Building and Technical Services team, ensuring resources are deployed effectively to support the student experience. Oversee the setup, maintenance, and safety of campus buildings, rooms, and equipment. Ensure accessibility of facilities and technical services for all staff, students, and visitors, collaborating with relevant departments to meet individual needs. Manage health and safety compliance, ensuring the campus adheres to all policies, protocols, and legal requirements. Oversee building security, opening, and closing procedures, as well as liaising with external contractors for services like cleaning and maintenance. Manage preventative maintenance schedules, ensuring campus facilities and equipment are in optimal condition. Provide technical support for external events and ensure internal systems, such as equipment management and health and safety records, are maintained. What You ll Bring: Proven experience managing physical premises and technical services, ideally within a higher education setting. Comprehensive knowledge of health and safety legislation and regulations, with a willingness to obtain a NEBOSH qualification if not already held. Strong leadership skills with experience managing a diverse team. Highly organised with the ability to juggle multiple priorities and projects. Flexibility and adaptability to meet the dynamic needs of a campus environment. Excellent interpersonal skills with the ability to build positive relationships with a wide range of stakeholders. Proficiency in IT, with the ability to manage internal systems and databases effectively. Our client encourages early applications as the advert may close sooner than the stated deadline if they receive a high volume of interest. You may also be invited to interview ahead of the closing date. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
Dec 05, 2025
Full time
Building and Technical Services Manager Closing Date: 11/01/2026 Location: Birmingham Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As the Building and Technical Services Manager, you ll be responsible for ensuring that our client s campus facilities and technical services are maintained to a high standard, providing a safe and welcoming environment for their students and staff. You will lead a dedicated team, working to enhance the student experience through effective management of campus premises, equipment, and health and safety standards. What You ll Do: Develop and implement a Campus Estates Strategy in collaboration with the Campus Dean, including management of Opex and Capex projects. Lead and manage the Building and Technical Services team, ensuring resources are deployed effectively to support the student experience. Oversee the setup, maintenance, and safety of campus buildings, rooms, and equipment. Ensure accessibility of facilities and technical services for all staff, students, and visitors, collaborating with relevant departments to meet individual needs. Manage health and safety compliance, ensuring the campus adheres to all policies, protocols, and legal requirements. Oversee building security, opening, and closing procedures, as well as liaising with external contractors for services like cleaning and maintenance. Manage preventative maintenance schedules, ensuring campus facilities and equipment are in optimal condition. Provide technical support for external events and ensure internal systems, such as equipment management and health and safety records, are maintained. What You ll Bring: Proven experience managing physical premises and technical services, ideally within a higher education setting. Comprehensive knowledge of health and safety legislation and regulations, with a willingness to obtain a NEBOSH qualification if not already held. Strong leadership skills with experience managing a diverse team. Highly organised with the ability to juggle multiple priorities and projects. Flexibility and adaptability to meet the dynamic needs of a campus environment. Excellent interpersonal skills with the ability to build positive relationships with a wide range of stakeholders. Proficiency in IT, with the ability to manage internal systems and databases effectively. Our client encourages early applications as the advert may close sooner than the stated deadline if they receive a high volume of interest. You may also be invited to interview ahead of the closing date. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
