Operations Manager - Lead with Purpose At Wilderness Way, we're growing and evolving, and we're on the hunt for an exceptional Operations Manager to join our team. If you're a dynamic leader with a passion for delivering outstanding care and empowering teams, this is your opportunity to shape the future of children's residential care. As an Operations Manager, you'll play a pivotal role in overseeing one of our cluster of children's homes, working closely with our Regional Director and leading a team of Registered Service Managers. This isn't just about meeting objectives; it's about creating a legacy of care that transforms lives. What You'll Do: Inspire Leadership: Mentor and support your team of Registered Managers, driving exceptional care and positive outcomes for children. Deliver Excellence: Ensure outstanding care is consistently provided while meeting financial and operational goals. Collaborate: Work directly with our Commissioning and Placements Partners and external agencies to tailor care to each child's needs. Empower Teams: Promote our Mission, Vision and Values, coaching managers to achieve their best while maintaining a child-first focus. Drive Performance: Use data to monitor and report on service success, identifying opportunities for continuous improvement. Why Join Us? Salary: Up to £68,120 (discussed based on experience and qualifications). Annual Leave: 35 days, with extra days for continuous service at 2 and 5 years. Flexibility: 40-hour workweek (Monday to Friday, 9am-5pm) with the occasional need for flexibility. Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental treatments, and gym discounts. Recognition & Rewards: Bonuses for referrals (£1,000 per successful referral) and monthly Wilderness Heroes awards. Financial Security: Pension contributions and life assurance (2x salary). Discounts: High street savings, leisure perks, and tailored local discounts. A Culture of Growth: Opportunities to develop through coaching, industry-recognised qualifications, and career progression pathways. Be part of an innovative organisation, leading in therapeutic and assessment-based residential care. A workplace driven by Collaboration, Adaptability, Respect, and Empathy-where your voice matters. What We're looking for: Experience: At least 6 years working with children with challenging behaviours in residential settings, and 4 years in leadership. Qualifications: Level 5 Diploma in Leadership for Health and Social Care and Children & Young People's Services. Regulatory Expertise: Strong knowledge of Ofsted, safeguarding, and child protection legislation. Operational Excellence: Proven ability to manage budgets, implement policies, and meet organisational goals. Leadership Skills: A collaborative, inspiring approach to coaching and mentoring your team. Commitment to Children: Passionate about making a difference, with a child-focused, problem-solving mindset. Flexibility & Mobility: A full UK driving licence and the ability to travel across our services. Click 'Apply Now' to register your details or contact us at . We'll guide you through our simple application process. All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes. Proof of identity will also be required. We are an equal opportunities employer.
Dec 07, 2025
Full time
Operations Manager - Lead with Purpose At Wilderness Way, we're growing and evolving, and we're on the hunt for an exceptional Operations Manager to join our team. If you're a dynamic leader with a passion for delivering outstanding care and empowering teams, this is your opportunity to shape the future of children's residential care. As an Operations Manager, you'll play a pivotal role in overseeing one of our cluster of children's homes, working closely with our Regional Director and leading a team of Registered Service Managers. This isn't just about meeting objectives; it's about creating a legacy of care that transforms lives. What You'll Do: Inspire Leadership: Mentor and support your team of Registered Managers, driving exceptional care and positive outcomes for children. Deliver Excellence: Ensure outstanding care is consistently provided while meeting financial and operational goals. Collaborate: Work directly with our Commissioning and Placements Partners and external agencies to tailor care to each child's needs. Empower Teams: Promote our Mission, Vision and Values, coaching managers to achieve their best while maintaining a child-first focus. Drive Performance: Use data to monitor and report on service success, identifying opportunities for continuous improvement. Why Join Us? Salary: Up to £68,120 (discussed based on experience and qualifications). Annual Leave: 35 days, with extra days for continuous service at 2 and 5 years. Flexibility: 40-hour workweek (Monday to Friday, 9am-5pm) with the occasional need for flexibility. Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental treatments, and gym discounts. Recognition & Rewards: Bonuses for referrals (£1,000 per successful referral) and monthly Wilderness Heroes awards. Financial Security: Pension contributions and life assurance (2x salary). Discounts: High street savings, leisure perks, and tailored local discounts. A Culture of Growth: Opportunities to develop through coaching, industry-recognised qualifications, and career progression pathways. Be part of an innovative organisation, leading in therapeutic and assessment-based residential care. A workplace driven by Collaboration, Adaptability, Respect, and Empathy-where your voice matters. What We're looking for: Experience: At least 6 years working with children with challenging behaviours in residential settings, and 4 years in leadership. Qualifications: Level 5 Diploma in Leadership for Health and Social Care and Children & Young People's Services. Regulatory Expertise: Strong knowledge of Ofsted, safeguarding, and child protection legislation. Operational Excellence: Proven ability to manage budgets, implement policies, and meet organisational goals. Leadership Skills: A collaborative, inspiring approach to coaching and mentoring your team. Commitment to Children: Passionate about making a difference, with a child-focused, problem-solving mindset. Flexibility & Mobility: A full UK driving licence and the ability to travel across our services. Click 'Apply Now' to register your details or contact us at . We'll guide you through our simple application process. All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes. Proof of identity will also be required. We are an equal opportunities employer.
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
Dec 07, 2025
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
Dec 06, 2025
Full time
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Catastrophe Risk Manager page is loaded Catastrophe Risk Managerlocations: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: RThe risk landscape and demands of the business are constantly evolving, and we strive to deliver forward-looking, best-in-class analytics to support Markel International's (MINT) continued growth. As a member of the Catastrophe and Exposure Management Team leadership, you will act as a strategic business partner across multiple lines of business, managing and developing the analytical services provided. This role offers a unique opportunity to influence exposure management processes from the ground up, while delivering critical modelling, analysis, and reporting that informs underwriting decisions and strategic decision-making in the business. We're all about people We win together We strive for better We enjoy the everyday We think further Who we are: Business Unit overview: The Catastrophe and Exposure Management Team at Markel International delivers a comprehensive suite of analytical services, ranging from pre-bind assessments to portfolio-level analysis and reporting. These insights support informed underwriting decisions and robust risk management practices. The team's mission is to enable MINT to achieve consistent underwriting profitability and superior financial outcomes by providing high-quality, data-driven analytical support across the business.Part of Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. What you'll be doing: Lead NatCat exposure management team for specified classes (Marine and Energy; but subject to change) Build and maintain strong relationships with divisional underwriters Manage pre-underwriting catastrophe analytical services Deliver portfolio analysis and reporting, providing insights into aggregations and risk drivers Internal and external reporting including to Lloyds and the PRA. Lead ad hoc project work, including process design and transformation Inform internal view of risk through catastrophe model validation, providing recommendations on model adjustments Build and maintain effective relationships with all internal and external stakeholders Key Skills: Proven catastrophe modelling leadership experience (line management experience essential) Experience working across multiple classes (Marine & Energy required, Property D&F a plus) Proven experience with catastrophe management best practices and aggregation techniques Experienced user of industry standard models (Verisk preferred) Proven experience with regulatory reporting (Lloyds preferred) Excellent IT skills with strong knowledge of SQL (python a plus) Experience building and maintaining successful relationships with internal and external stakeholders The ability to manage multiple projects and meet deadlines A great starting salary plus annual bonus & strong benefits package Up to 16% company pension scheme, Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants) Income protection, Life assurance, electric car scheme, travel insurance 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward, reach their full potential and seize opportunities. You'll find your fit amongst our diverse global community of optimists and problem-solvers. We're always pushing each other to think further because we believe that when we strive for better and realise our potential, we can help others reach theirs. Join us and play your part in something special! Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Dec 05, 2025
Full time
Catastrophe Risk Manager page is loaded Catastrophe Risk Managerlocations: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: RThe risk landscape and demands of the business are constantly evolving, and we strive to deliver forward-looking, best-in-class analytics to support Markel International's (MINT) continued growth. As a member of the Catastrophe and Exposure Management Team leadership, you will act as a strategic business partner across multiple lines of business, managing and developing the analytical services provided. This role offers a unique opportunity to influence exposure management processes from the ground up, while delivering critical modelling, analysis, and reporting that informs underwriting decisions and strategic decision-making in the business. We're all about people We win together We strive for better We enjoy the everyday We think further Who we are: Business Unit overview: The Catastrophe and Exposure Management Team at Markel International delivers a comprehensive suite of analytical services, ranging from pre-bind assessments to portfolio-level analysis and reporting. These insights support informed underwriting decisions and robust risk management practices. The team's mission is to enable MINT to achieve consistent underwriting profitability and superior financial outcomes by providing high-quality, data-driven analytical support across the business.Part of Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. What you'll be doing: Lead NatCat exposure management team for specified classes (Marine and Energy; but subject to change) Build and maintain strong relationships with divisional underwriters Manage pre-underwriting catastrophe analytical services Deliver portfolio analysis and reporting, providing insights into aggregations and risk drivers Internal and external reporting including to Lloyds and the PRA. Lead ad hoc project work, including process design and transformation Inform internal view of risk through catastrophe model validation, providing recommendations on model adjustments Build and maintain effective relationships with all internal and external stakeholders Key Skills: Proven catastrophe modelling leadership experience (line management experience essential) Experience working across multiple classes (Marine & Energy required, Property D&F a plus) Proven experience with catastrophe management best practices and aggregation techniques Experienced user of industry standard models (Verisk preferred) Proven experience with regulatory reporting (Lloyds preferred) Excellent IT skills with strong knowledge of SQL (python a plus) Experience building and maintaining successful relationships with internal and external stakeholders The ability to manage multiple projects and meet deadlines A great starting salary plus annual bonus & strong benefits package Up to 16% company pension scheme, Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants) Income protection, Life assurance, electric car scheme, travel insurance 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward, reach their full potential and seize opportunities. You'll find your fit amongst our diverse global community of optimists and problem-solvers. We're always pushing each other to think further because we believe that when we strive for better and realise our potential, we can help others reach theirs. Join us and play your part in something special! Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Overview Client Onboarding KYC Associate. 5 days in office, Senior HR Manager with Financial Services experience HR Business Partner. to £65,000 This well established Our client is looking for a Talent Development Specialist We are looking for a Deputy Group Company Secretary Details Date: 16 Jan 2024 Sector: INSURANCE Type: Permanent Location: London Salary: £55000 - 65000 per annum Email: Ref: BT7151 Role Underwriting Operations Business Partner to £65,000 Responsibilities This would be an excellent opportunity for a candidate with insurance operations experience and familiarity with London Market Insurance processes and systems to develop their career and move to a this highly regarded underwriters. The company offer a full benefits package including generous on target bonus of 15% . The successful candidate will be responsible for the risk administration service delivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Oversight of the risk administration Standard Operating Procedures, process flow charts and controls relevant to the Political Risks & Political Violence Underwriting Teams. Amend documentation annually, or whenever business change is planned. Act as the key contact, co-ordinator and point of escalation between the Underwriting Team, Underwriting Operations and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend / lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardise services alongside other Underwriting Operations Business Partners who are responsible for different Underwriting Teams, to create flexibility in operational support model during peak periods and business needs. Identify opportunities to automate or outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily / weekly / monthly KPIs updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and action promptly to avoid backlogs. Monitor data quality entry by the Outsourced Business Partner and Underwriting Operations Assistants in via sample checks and exceptions reports. Perform root cause analysis for any issues. Support the organisations Board's to maintain a corporate culture, policies and procedures that pay due regard to the interests of customers and treats them fairly at all times.
Dec 05, 2025
Full time
Overview Client Onboarding KYC Associate. 5 days in office, Senior HR Manager with Financial Services experience HR Business Partner. to £65,000 This well established Our client is looking for a Talent Development Specialist We are looking for a Deputy Group Company Secretary Details Date: 16 Jan 2024 Sector: INSURANCE Type: Permanent Location: London Salary: £55000 - 65000 per annum Email: Ref: BT7151 Role Underwriting Operations Business Partner to £65,000 Responsibilities This would be an excellent opportunity for a candidate with insurance operations experience and familiarity with London Market Insurance processes and systems to develop their career and move to a this highly regarded underwriters. The company offer a full benefits package including generous on target bonus of 15% . The successful candidate will be responsible for the risk administration service delivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Oversight of the risk administration Standard Operating Procedures, process flow charts and controls relevant to the Political Risks & Political Violence Underwriting Teams. Amend documentation annually, or whenever business change is planned. Act as the key contact, co-ordinator and point of escalation between the Underwriting Team, Underwriting Operations and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend / lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardise services alongside other Underwriting Operations Business Partners who are responsible for different Underwriting Teams, to create flexibility in operational support model during peak periods and business needs. Identify opportunities to automate or outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily / weekly / monthly KPIs updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and action promptly to avoid backlogs. Monitor data quality entry by the Outsourced Business Partner and Underwriting Operations Assistants in via sample checks and exceptions reports. Perform root cause analysis for any issues. Support the organisations Board's to maintain a corporate culture, policies and procedures that pay due regard to the interests of customers and treats them fairly at all times.
Overview The Premier League's People team is looking for a Head of Reward, Systems and Services. The right candidate will have extensive experience in reward management, including compensation, benefits, recognition, and executive pay. They will have a strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. The Head of Reward, Systems and Services is responsible for designing, delivering, and managing the organisation's reward strategy to ensure it is competitive, fair, and aligned with business goals. This role covers compensation, benefits, recognition, and executive reward, ensuring that reward frameworks drive performance, engagement, and retention. In addition, the role oversees the people systems and HR services infrastructure, ensuring processes, technology, and service delivery are efficient, user-friendly, and enable a seamless employee experience. Who we are The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 189 countries. We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation's intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues. The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements. The role Reward Strategy & Design Develop and implement a comprehensive reward strategy that aligns with the Premier Leagues goals, culture, and values. Lead the design and review of base pay, bonus, incentives, and recognition programmes that drive performance and engagement. Design and maintain promotion frameworks that link progression to job evaluation, pay structures, and career pathways, ensuring consistency and fairness across the organisation. Ensure reward structures at head office remain competitive in the external market, balancing fairness, cost, and sustainability, whilst managing complexities of the shareholder/club expectations and requirements. Partner with Head of Talent and Finance to ensure reward supports broader talent management practices, workforce plans and financial planning strategies. Compensation & Benefits Management Oversee annual pay review, bonus cycles, and incentive plans. Evaluate and manage benefits offerings (pensions, health, wellbeing, and lifestyle benefits), ensuring value for employees and the business. Drive innovation in benefits to support employee wellbeing, inclusivity, and engagement. Operational Services (Payroll, Systems & Delivery) Lead payroll administration, ensuring accuracy, compliance, and timely delivery in partnership with Finance/HR Operations. Own and optimise reward and payroll processes, ensuring integration with HRIS and payroll, data integrity, and operational efficiency. Manage relationships with external reward vendors and service providers (e.g. payroll, benefits, recognition platforms). Drive continuous improvement in operational services to enhance efficiency, governance, and employee experience. Executive & Senior Reward Partner with the Chief People Officer and Remuneration Committee on executive pay frameworks, including base pay, incentives, and long-term reward structures. Prepare and present papers and proposals for the Board/Remuneration Committee to evolve our reward strategy across the Premier League. Data, Insights & Governance Lead on market benchmarking, job evaluation, and reward analytics to provide insights and recommendations. Ensure all compensation, benefits, payroll, and reward services comply with employment law, tax, and regulatory requirements. Manage external reward surveys and relationships with providers/consultants. Ensure reward programmes are equitable, transparent, and support diversity and inclusion objectives. Monitor reward-related risks and provide assurance to senior leadership and the Board. Leadership & Stakeholder Engagement Act as a trusted advisor to the People Team and senior leaders on pay, benefits, and recognition decisions. Build strong partnerships with People Team and finance to ensure joined-up decision making. Support managers with guidance and tools to make fair, consistent pay and reward decisions. Requirements for the role Extensive experience in reward management, including compensation, benefits, recognition, and executive pay. Strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. Proven expertise in using benchmarking tools, market data, and analytics to inform strategy and decision-making. Experience preparing and presenting reward proposals to senior executives, Board, or Remuneration Committees. Excellent stakeholder management and influencing skills, with credibility to advise C-suite leaders. Ability to navigate sensitive conversations around pay with discretion and diplomacy. Commercial acumen with the ability to balance competitiveness and cost-effectiveness. High integrity and judgement, able to manage highly confidential and sensitive information. Analytical, detail-oriented, and data-driven with the ability to simplify complex information. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Wednesday 10 December 2025. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
Dec 05, 2025
Full time
Overview The Premier League's People team is looking for a Head of Reward, Systems and Services. The right candidate will have extensive experience in reward management, including compensation, benefits, recognition, and executive pay. They will have a strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. The Head of Reward, Systems and Services is responsible for designing, delivering, and managing the organisation's reward strategy to ensure it is competitive, fair, and aligned with business goals. This role covers compensation, benefits, recognition, and executive reward, ensuring that reward frameworks drive performance, engagement, and retention. In addition, the role oversees the people systems and HR services infrastructure, ensuring processes, technology, and service delivery are efficient, user-friendly, and enable a seamless employee experience. Who we are The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 189 countries. We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation's intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues. The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements. The role Reward Strategy & Design Develop and implement a comprehensive reward strategy that aligns with the Premier Leagues goals, culture, and values. Lead the design and review of base pay, bonus, incentives, and recognition programmes that drive performance and engagement. Design and maintain promotion frameworks that link progression to job evaluation, pay structures, and career pathways, ensuring consistency and fairness across the organisation. Ensure reward structures at head office remain competitive in the external market, balancing fairness, cost, and sustainability, whilst managing complexities of the shareholder/club expectations and requirements. Partner with Head of Talent and Finance to ensure reward supports broader talent management practices, workforce plans and financial planning strategies. Compensation & Benefits Management Oversee annual pay review, bonus cycles, and incentive plans. Evaluate and manage benefits offerings (pensions, health, wellbeing, and lifestyle benefits), ensuring value for employees and the business. Drive innovation in benefits to support employee wellbeing, inclusivity, and engagement. Operational Services (Payroll, Systems & Delivery) Lead payroll administration, ensuring accuracy, compliance, and timely delivery in partnership with Finance/HR Operations. Own and optimise reward and payroll processes, ensuring integration with HRIS and payroll, data integrity, and operational efficiency. Manage relationships with external reward vendors and service providers (e.g. payroll, benefits, recognition platforms). Drive continuous improvement in operational services to enhance efficiency, governance, and employee experience. Executive & Senior Reward Partner with the Chief People Officer and Remuneration Committee on executive pay frameworks, including base pay, incentives, and long-term reward structures. Prepare and present papers and proposals for the Board/Remuneration Committee to evolve our reward strategy across the Premier League. Data, Insights & Governance Lead on market benchmarking, job evaluation, and reward analytics to provide insights and recommendations. Ensure all compensation, benefits, payroll, and reward services comply with employment law, tax, and regulatory requirements. Manage external reward surveys and relationships with providers/consultants. Ensure reward programmes are equitable, transparent, and support diversity and inclusion objectives. Monitor reward-related risks and provide assurance to senior leadership and the Board. Leadership & Stakeholder Engagement Act as a trusted advisor to the People Team and senior leaders on pay, benefits, and recognition decisions. Build strong partnerships with People Team and finance to ensure joined-up decision making. Support managers with guidance and tools to make fair, consistent pay and reward decisions. Requirements for the role Extensive experience in reward management, including compensation, benefits, recognition, and executive pay. Strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. Proven expertise in using benchmarking tools, market data, and analytics to inform strategy and decision-making. Experience preparing and presenting reward proposals to senior executives, Board, or Remuneration Committees. Excellent stakeholder management and influencing skills, with credibility to advise C-suite leaders. Ability to navigate sensitive conversations around pay with discretion and diplomacy. Commercial acumen with the ability to balance competitiveness and cost-effectiveness. High integrity and judgement, able to manage highly confidential and sensitive information. Analytical, detail-oriented, and data-driven with the ability to simplify complex information. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Wednesday 10 December 2025. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
Job Title: Regional Commercial Manager Location: Northwest based with travel across the North region Salary: £60,000 - £65,000 + Car allowance Contract: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm Purpose of the Role To lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximized. The role involves overseeing contract performance, identifying and managing commercial risks and opportunities, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Key Responsibilities Commercial Management - Oversee the financial performance of key regional contracts, support the operations team to achieve budget targets, manage the valuation and billing process. Monitor and manage contract variations, renewals, and compliance with agreed terms. Support the preparation of tenders and bid proposals for new business within the region, ensuring pricing strategies are competitive and aligned with company profitability goals. Manage the process of scoping, estimating and quoting of reactive work requirements. Collaborate with the central bid team to provide accurate regional data and insights. Client Relationship Management - act as a commercial point of contact for key clients within the region. Build strong relationships to enhance client satisfaction and retention & negotiate contract terms and resolve commercial disputes effectively. Financial & Risk Control - Identify and mitigate commercial risks, including contractual liabilities and payment issues. Ensure compliance with company policies, industry regulations, and health & safety standards. Participate in monthly reviews with operational teams and support with budget and forecasting activity, alongside providing guidance and training to operational teams on commercial awareness and contract management. Leadership & Collaboration - Work closely with the Managing Director and Operational Directors to align commercial strategies with service delivery and contribute to regional strategic planning and growth initiatives. Required Experience Experience in a commercial management role within service-based industries (preferably landscaping, grounds maintenance, facilities management, or construction). Proven ability to manage multi-site contracts with annual values ranging from mid to high six figures. Strong understanding of contract law, service-level agreements (SLAs), and risk management principles. Experience in handling contract variations, renewals, and dispute resolution. Demonstrated success in budget preparation, cost control, and margin optimization. Ability to interpret financial reports and implement corrective actions to maintain profitability. Hands-on experience in preparing tenders, pricing strategies, and bid submissions for regional or national contracts. Familiarity with procurement frameworks and private sector tendering processes. Experience with estimating models or software Track record of building and maintaining long-term client relationships. Skilled in negotiating commercial terms and managing client expectations. Skills & Competencies Strong commercial acumen with experience in contract management, tendering, and negotiation. Excellent analytical and financial skills, including budgeting and forecasting. Ability to build and maintain client relationships. Knowledge of landscape services industry standards and regulations. Effective communication and leadership skills. Fully proficient in the use of Microsoft Office Experience in the use and setup of estimating models Apply now and a member of our team will be in touch!
Dec 05, 2025
Full time
Job Title: Regional Commercial Manager Location: Northwest based with travel across the North region Salary: £60,000 - £65,000 + Car allowance Contract: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm Purpose of the Role To lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximized. The role involves overseeing contract performance, identifying and managing commercial risks and opportunities, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Key Responsibilities Commercial Management - Oversee the financial performance of key regional contracts, support the operations team to achieve budget targets, manage the valuation and billing process. Monitor and manage contract variations, renewals, and compliance with agreed terms. Support the preparation of tenders and bid proposals for new business within the region, ensuring pricing strategies are competitive and aligned with company profitability goals. Manage the process of scoping, estimating and quoting of reactive work requirements. Collaborate with the central bid team to provide accurate regional data and insights. Client Relationship Management - act as a commercial point of contact for key clients within the region. Build strong relationships to enhance client satisfaction and retention & negotiate contract terms and resolve commercial disputes effectively. Financial & Risk Control - Identify and mitigate commercial risks, including contractual liabilities and payment issues. Ensure compliance with company policies, industry regulations, and health & safety standards. Participate in monthly reviews with operational teams and support with budget and forecasting activity, alongside providing guidance and training to operational teams on commercial awareness and contract management. Leadership & Collaboration - Work closely with the Managing Director and Operational Directors to align commercial strategies with service delivery and contribute to regional strategic planning and growth initiatives. Required Experience Experience in a commercial management role within service-based industries (preferably landscaping, grounds maintenance, facilities management, or construction). Proven ability to manage multi-site contracts with annual values ranging from mid to high six figures. Strong understanding of contract law, service-level agreements (SLAs), and risk management principles. Experience in handling contract variations, renewals, and dispute resolution. Demonstrated success in budget preparation, cost control, and margin optimization. Ability to interpret financial reports and implement corrective actions to maintain profitability. Hands-on experience in preparing tenders, pricing strategies, and bid submissions for regional or national contracts. Familiarity with procurement frameworks and private sector tendering processes. Experience with estimating models or software Track record of building and maintaining long-term client relationships. Skilled in negotiating commercial terms and managing client expectations. Skills & Competencies Strong commercial acumen with experience in contract management, tendering, and negotiation. Excellent analytical and financial skills, including budgeting and forecasting. Ability to build and maintain client relationships. Knowledge of landscape services industry standards and regulations. Effective communication and leadership skills. Fully proficient in the use of Microsoft Office Experience in the use and setup of estimating models Apply now and a member of our team will be in touch!
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Dec 05, 2025
Full time
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Network and Compliance Administrator Reporting to: Head of Compliance Salary: Competitive, dependent on experience Contract type: Full Time (35 hrs per week), Permanent Location: Newark, NG24 1BS (remote/hybrid working) Who are we: Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance 'Appointed Representative' (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do. Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business. The Role: The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR's) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge. Key Roles & Responsibilities: Monitor the firm's appointed representatives, ensuring all relevant regulatory requirements are met through client file checking. Support Operations Manager and Network Managers administrative duties as required. Ensure the firm's prospective appointed representatives are effectively and efficiently on-boarded. Complete tasks within the compliance monitoring plan. Maintain the 'White documents' used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made. Maintain the firm's compliance with Consumer Duty and report any concerns to the Head of Compliance. Research customer complaints and queries in line with the firm's Consumer Duty obligations. Complete data related queries in line with the firm's Data Protection obligations. Assist with answering queries raised by the appointed representatives in a timely manner. Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate. Comply at all times with the Compliance Training & Competence Scheme of the firm. Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice. Required Qualifications/Expertise: Experience in a similar role and a passion for providing exceptional customer service. Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines. Work in a consistent and compliant manner to FCA standards. Technical: Excellent attention to detail. Ability to understand data. Good presentation and communication skills. Proven ability to maintain and build strong collaborative working relationships. Good organisational skills. Good ability to prioritise workload. Strong skills in Microsoft Office and general IT. Interest in finance and compliance. Behavioural: Excellent written & Verbal communication skills. Experience of collaborating with internal and external stakeholders. Proven planning ability - identifying priorities and actions to assist in delivering results. Personal resilience and ability to respond positively to pressure. Interested? Please apply with your updated Cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Dec 05, 2025
Full time
Network and Compliance Administrator Reporting to: Head of Compliance Salary: Competitive, dependent on experience Contract type: Full Time (35 hrs per week), Permanent Location: Newark, NG24 1BS (remote/hybrid working) Who are we: Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance 'Appointed Representative' (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do. Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business. The Role: The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR's) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge. Key Roles & Responsibilities: Monitor the firm's appointed representatives, ensuring all relevant regulatory requirements are met through client file checking. Support Operations Manager and Network Managers administrative duties as required. Ensure the firm's prospective appointed representatives are effectively and efficiently on-boarded. Complete tasks within the compliance monitoring plan. Maintain the 'White documents' used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made. Maintain the firm's compliance with Consumer Duty and report any concerns to the Head of Compliance. Research customer complaints and queries in line with the firm's Consumer Duty obligations. Complete data related queries in line with the firm's Data Protection obligations. Assist with answering queries raised by the appointed representatives in a timely manner. Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate. Comply at all times with the Compliance Training & Competence Scheme of the firm. Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice. Required Qualifications/Expertise: Experience in a similar role and a passion for providing exceptional customer service. Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines. Work in a consistent and compliant manner to FCA standards. Technical: Excellent attention to detail. Ability to understand data. Good presentation and communication skills. Proven ability to maintain and build strong collaborative working relationships. Good organisational skills. Good ability to prioritise workload. Strong skills in Microsoft Office and general IT. Interest in finance and compliance. Behavioural: Excellent written & Verbal communication skills. Experience of collaborating with internal and external stakeholders. Proven planning ability - identifying priorities and actions to assist in delivering results. Personal resilience and ability to respond positively to pressure. Interested? Please apply with your updated Cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Salary: From £35,000 Location: Badger Farm Store, Winchester, SO22 4QB Contract type: Permanent Business area: Retail Closing date: 13 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions.Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Dec 05, 2025
Full time
Salary: From £35,000 Location: Badger Farm Store, Winchester, SO22 4QB Contract type: Permanent Business area: Retail Closing date: 13 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions.Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
We are Lick Our mission is to support people to transform houses into their homes. Lick is a community-driven decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products whilst respecting yours and our home: planet Earth. Whether you're a keen decorator or you've never picked up a paintbrush, we've got all you need to get started. Quality: Quality is at the heart of Lick. From our high-quality range of paints, each designed for a flawless finish and long-lasting durability to our in-person and online consultation and decorating support services, and industry-leading formulations that provide the best decorating experience to our community, whether they're first-time decorators, experienced DIYers or decorating professionals. Colour Authority: We are an innovatively colour-centric brand with an expertly curated range of 100 unique pigment-rich colours, all designed with colour psychology and real homes in mind. We're here to support decorators through the whole process, from finding colour inspiration to the final selection process and styling their freshly decorated room with complementary colours. Sustainability: We consider people and the planet in every decision we make, from our made-to-order, zero-waste production process and water-based, trace VOC paint (fewer harmful chemicals and a more easily biodegradable end product) to our commitment to being B Corp certified, the eco-friendly materials we use to make our LickTools and our mess-free, Peel & Stick samples which contain 95% less plastic than traditional tester pots. Our aim is for our community to feel confident in creating their dream home with respect to your and our home; planet Earth You can find out more on our sustainability hub on our site Community: From day one, community has been at the heart of everything we do, setting ourselves a mission to create the largest engaged decorating community that feels inspired and supported. Since launching in 2020, we've united over 1 million decorators, collaborated with over 3,000 creators to transform their homes and have actively featured the Lick community in everything from press, to brand awareness campaigns and brand partnerships. About the Company Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market. We're the fastest growing decorator brand, and since launching in 2020, we have expanded from Lick into: Lick: for the DIY customer LickPro: for the Trade customer Lick Tools: our own range of sustainable tools We continually develop our product range, new sustainability initiatives, and grow our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range, as well as our huge partnerships with Screwfix & are leading us in the right direction, and it's really a very exciting time to be joining us on this journey! Hybrid Working Our office is located in Clapham and we are a hybrid working team who believes in the value of getting together offline and online. For this reason, we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can, and the minimum expectation is 2 days per week - one day will be set based on your department, and the other day is at your and your managers discretion. Our team is collaborative - and friendly! We want to encourage relationship building and effective teamwork through both face to face and online interactions. Wellbeing We are a team of incredible human beings, making Lick a very special place to work. We want to promote an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. Growing and thriving as individuals and achieving something very significant together. We want it to be easy to openly discuss how you are feeling. We want you to do the things you know will help you thrive. We want you to own your mental health and wellbeing, and we want to ensure you feel supported in doing so - and we aim to provide you with the information and tools to empower you to do so. Diversity, Inclusion and Belonging People are at the centre of everything we do at Lick. We work hard to make sure that we're amplifying diverse voices externally within our amazing community of decorators. Equally, we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment, such as our team led Lick Belonging Group, and using an individual approach for each team member. Our Culture Having launched in the last few years, our culture will continue to evolve just like everything else we do. To give you a sense of what to expect, we can confirm it's fast and very ambitious, with high expectations. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing, communications and relationships, and we use data and customer insights to improve what we do and how we do it. We have ambitious business goals, but we don't just do things a certain way because that's how it's always been done. We're here to transform an entire category, this means developing new and better ways of doing things. We want to set you up for success, both from a performance and development perspective; we offer structured review processes, eNPS surveys, flexible and hybrid working policies, regular company-wide meetings, alongside a range of other internal initiatives. About The Role At Lick, we are dedicated to transforming the home decor industry. We are seeking a Supply Chain Manager to oversee our supply chain and procurement operations and drive optimisation in this space. This role involves managing relationships with global suppliers and manufacturers, partnering with internal teams such as New Product Development (NPD), finance and commercial, and implementing best practices in supply chain management. Reporting to the Head of Operations, you will be crucial in driving operational excellence, sustainability initiatives, and improving our overall supply chain efficiency as we grow in our target markets. Responsibilities What you will be doing: Develop and execute supply chain strategies across our global supplier network to ensure cost-effective, quality, and timely delivery of products. Manage demand planning process effectively to ensure inventory availability in line with agreed SLA and track demand forecast accuracy and bias. Oversee short and medium term production planning in partnership with our manufacturing, and driving ongoing process improvements as the business scales. Lead projects aimed at improving supply chain processes as part of our commitment to continuous improvement. Collaborate with the Commercial team to ensure the successful replenishment of goods inline with forecasted demand for all categories, and reporting on weekly, monthly and quarterly revenue vs targets. Collaborate with the Head of NPD and Product to support the development and supply of high-quality products. Work with key customers to build great working relationships, driving forecast alignment and excellent product availability. Partner with the finance team to drive budget performance and ensure effective management of inventory working capital requirements. Collaborate with the finance team to maintain timely and accurate processing of supplier invoices and payments. Provide regular performance updates to key stakeholders and engage the wider business in supply chain operations. Proactively identify and share insights to improve efficiencies and enhance the customer experience. Conduct national and international travel as needed to maintain strong supplier relationships and ensure supply chain integrity. Monitor product compliance across all categories and collaborate with external partners and customers to ensure full regulatory adherence. Build relationships with our 3PL and supplier partners to control cost, availability and fulfilment in line with expected SLAs. Demonstrable demand planning expertise capable of managing inventory availability for a large number of SKUs across multiple categories with varying lead times, MOQs and costs. Proven experience in managing supply chain operations with a focus on cost, quality, and delivery. Strong background in managing external supplier and manufacturer relationships, particularly in a manufacturing environment. Familiarity with NPD processes and the ability to support the supply of world class products. Experience in supplier negotiations and understanding of tender processes. Ability to conduct cost/benefit analysis to guide strategic decisions. Knowledge of budget management and the financial aspects of supply chains. Excellent interpersonal skills, with the ability to navigate complex negotiations and build trust across teams. Data driven decision making skills, with a capacity to derive insights from various data sources. Strong excel skills, able to build and adapt models. Strong communication skills . click apply for full job details
Dec 05, 2025
Full time
We are Lick Our mission is to support people to transform houses into their homes. Lick is a community-driven decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products whilst respecting yours and our home: planet Earth. Whether you're a keen decorator or you've never picked up a paintbrush, we've got all you need to get started. Quality: Quality is at the heart of Lick. From our high-quality range of paints, each designed for a flawless finish and long-lasting durability to our in-person and online consultation and decorating support services, and industry-leading formulations that provide the best decorating experience to our community, whether they're first-time decorators, experienced DIYers or decorating professionals. Colour Authority: We are an innovatively colour-centric brand with an expertly curated range of 100 unique pigment-rich colours, all designed with colour psychology and real homes in mind. We're here to support decorators through the whole process, from finding colour inspiration to the final selection process and styling their freshly decorated room with complementary colours. Sustainability: We consider people and the planet in every decision we make, from our made-to-order, zero-waste production process and water-based, trace VOC paint (fewer harmful chemicals and a more easily biodegradable end product) to our commitment to being B Corp certified, the eco-friendly materials we use to make our LickTools and our mess-free, Peel & Stick samples which contain 95% less plastic than traditional tester pots. Our aim is for our community to feel confident in creating their dream home with respect to your and our home; planet Earth You can find out more on our sustainability hub on our site Community: From day one, community has been at the heart of everything we do, setting ourselves a mission to create the largest engaged decorating community that feels inspired and supported. Since launching in 2020, we've united over 1 million decorators, collaborated with over 3,000 creators to transform their homes and have actively featured the Lick community in everything from press, to brand awareness campaigns and brand partnerships. About the Company Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market. We're the fastest growing decorator brand, and since launching in 2020, we have expanded from Lick into: Lick: for the DIY customer LickPro: for the Trade customer Lick Tools: our own range of sustainable tools We continually develop our product range, new sustainability initiatives, and grow our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range, as well as our huge partnerships with Screwfix & are leading us in the right direction, and it's really a very exciting time to be joining us on this journey! Hybrid Working Our office is located in Clapham and we are a hybrid working team who believes in the value of getting together offline and online. For this reason, we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can, and the minimum expectation is 2 days per week - one day will be set based on your department, and the other day is at your and your managers discretion. Our team is collaborative - and friendly! We want to encourage relationship building and effective teamwork through both face to face and online interactions. Wellbeing We are a team of incredible human beings, making Lick a very special place to work. We want to promote an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. Growing and thriving as individuals and achieving something very significant together. We want it to be easy to openly discuss how you are feeling. We want you to do the things you know will help you thrive. We want you to own your mental health and wellbeing, and we want to ensure you feel supported in doing so - and we aim to provide you with the information and tools to empower you to do so. Diversity, Inclusion and Belonging People are at the centre of everything we do at Lick. We work hard to make sure that we're amplifying diverse voices externally within our amazing community of decorators. Equally, we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment, such as our team led Lick Belonging Group, and using an individual approach for each team member. Our Culture Having launched in the last few years, our culture will continue to evolve just like everything else we do. To give you a sense of what to expect, we can confirm it's fast and very ambitious, with high expectations. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing, communications and relationships, and we use data and customer insights to improve what we do and how we do it. We have ambitious business goals, but we don't just do things a certain way because that's how it's always been done. We're here to transform an entire category, this means developing new and better ways of doing things. We want to set you up for success, both from a performance and development perspective; we offer structured review processes, eNPS surveys, flexible and hybrid working policies, regular company-wide meetings, alongside a range of other internal initiatives. About The Role At Lick, we are dedicated to transforming the home decor industry. We are seeking a Supply Chain Manager to oversee our supply chain and procurement operations and drive optimisation in this space. This role involves managing relationships with global suppliers and manufacturers, partnering with internal teams such as New Product Development (NPD), finance and commercial, and implementing best practices in supply chain management. Reporting to the Head of Operations, you will be crucial in driving operational excellence, sustainability initiatives, and improving our overall supply chain efficiency as we grow in our target markets. Responsibilities What you will be doing: Develop and execute supply chain strategies across our global supplier network to ensure cost-effective, quality, and timely delivery of products. Manage demand planning process effectively to ensure inventory availability in line with agreed SLA and track demand forecast accuracy and bias. Oversee short and medium term production planning in partnership with our manufacturing, and driving ongoing process improvements as the business scales. Lead projects aimed at improving supply chain processes as part of our commitment to continuous improvement. Collaborate with the Commercial team to ensure the successful replenishment of goods inline with forecasted demand for all categories, and reporting on weekly, monthly and quarterly revenue vs targets. Collaborate with the Head of NPD and Product to support the development and supply of high-quality products. Work with key customers to build great working relationships, driving forecast alignment and excellent product availability. Partner with the finance team to drive budget performance and ensure effective management of inventory working capital requirements. Collaborate with the finance team to maintain timely and accurate processing of supplier invoices and payments. Provide regular performance updates to key stakeholders and engage the wider business in supply chain operations. Proactively identify and share insights to improve efficiencies and enhance the customer experience. Conduct national and international travel as needed to maintain strong supplier relationships and ensure supply chain integrity. Monitor product compliance across all categories and collaborate with external partners and customers to ensure full regulatory adherence. Build relationships with our 3PL and supplier partners to control cost, availability and fulfilment in line with expected SLAs. Demonstrable demand planning expertise capable of managing inventory availability for a large number of SKUs across multiple categories with varying lead times, MOQs and costs. Proven experience in managing supply chain operations with a focus on cost, quality, and delivery. Strong background in managing external supplier and manufacturer relationships, particularly in a manufacturing environment. Familiarity with NPD processes and the ability to support the supply of world class products. Experience in supplier negotiations and understanding of tender processes. Ability to conduct cost/benefit analysis to guide strategic decisions. Knowledge of budget management and the financial aspects of supply chains. Excellent interpersonal skills, with the ability to navigate complex negotiations and build trust across teams. Data driven decision making skills, with a capacity to derive insights from various data sources. Strong excel skills, able to build and adapt models. Strong communication skills . click apply for full job details
The starting salary for this role is £47,142 per annum, working 36 hours per week. We are looking for a proactive and experienced Employer Funding Manager to join our dynamic Surrey Pension Team. This is a key leadership role responsible for managing the operational delivery of employer funding activities within the Local Government Pension Scheme (LGPS), supporting over 130,000 members and 500 participating employers. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role You will lead a small team and work collaboratively with internal and external stakeholders-including employers, actuaries, auditors, and legal advisors-to ensure the effective management of employer funding operations. This includes cessations, admissions, conversions, and supporting large-scale events such as valuations. You will lead the day-to-day operations of the employer funding team, ensuring all activities comply with relevant legislation and policy. A core part of your role will involve supporting the delivery of large-scale scheme events, such as valuations, in alignment with the funding strategy. Building and maintaining strong working relationships with employers and professional partners is essential, alongside monitoring employer performance against agreed service level agreements and internal KPIs. Collaboration with customer engagement teams will be key to delivering effective employer training and guidance. You will also provide accurate data and insights to support reporting for Committees and the Board. Finally, the role requires driving continuous improvement through process optimisation and embracing digital innovation. Shortlisting criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A proven track record in pensions management, particularly within defined benefit schemes.Strong understanding of public sector pensions, funding strategies, and statutory regulations.Excellent analytical skills and the ability to interpret complex financial/pensions data.Experience in leading teams and managing performance.Strong communication skills, with the ability to engage non-specialist audiences.A commitment to continuous improvement and delivering a first-class customer experience.Experience managing services under commercial agreements. Why Join Us? Be part of a £6bn fund supporting public service employees across Surrey.Work in a collaborative, forward-thinking environment.Lead meaningful change and innovation in pension service delivery.Enjoy opportunities for professional development and career progression. The job advert closes at 23:59 on 07/12/2025 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 05, 2025
Full time
The starting salary for this role is £47,142 per annum, working 36 hours per week. We are looking for a proactive and experienced Employer Funding Manager to join our dynamic Surrey Pension Team. This is a key leadership role responsible for managing the operational delivery of employer funding activities within the Local Government Pension Scheme (LGPS), supporting over 130,000 members and 500 participating employers. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role You will lead a small team and work collaboratively with internal and external stakeholders-including employers, actuaries, auditors, and legal advisors-to ensure the effective management of employer funding operations. This includes cessations, admissions, conversions, and supporting large-scale events such as valuations. You will lead the day-to-day operations of the employer funding team, ensuring all activities comply with relevant legislation and policy. A core part of your role will involve supporting the delivery of large-scale scheme events, such as valuations, in alignment with the funding strategy. Building and maintaining strong working relationships with employers and professional partners is essential, alongside monitoring employer performance against agreed service level agreements and internal KPIs. Collaboration with customer engagement teams will be key to delivering effective employer training and guidance. You will also provide accurate data and insights to support reporting for Committees and the Board. Finally, the role requires driving continuous improvement through process optimisation and embracing digital innovation. Shortlisting criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A proven track record in pensions management, particularly within defined benefit schemes.Strong understanding of public sector pensions, funding strategies, and statutory regulations.Excellent analytical skills and the ability to interpret complex financial/pensions data.Experience in leading teams and managing performance.Strong communication skills, with the ability to engage non-specialist audiences.A commitment to continuous improvement and delivering a first-class customer experience.Experience managing services under commercial agreements. Why Join Us? Be part of a £6bn fund supporting public service employees across Surrey.Work in a collaborative, forward-thinking environment.Lead meaningful change and innovation in pension service delivery.Enjoy opportunities for professional development and career progression. The job advert closes at 23:59 on 07/12/2025 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
CSL's R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we're building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. You will be responsible for the management and oversight of the activities performed by ICSR Quality Control resources, Managed Services and QA & Compliance Oversight team. The incumbent Interfaces to support PV Operations strategy and initiatives. Key Responsibilities Accountable for Case Management's outsourcing strategy to support new acquisitions, integrations, expansion into new regions and company growth. Strategic Oversight of Global Case Management Pharmacovigilance vendors as it relates to governance, financials, contracts, reporting, training, and resourcing. Strategic Oversight of Global ICSR Quality Assurance activities. Oversight of Global ICSR Reconciliation activities. Develop and maintain workload metrics related to case volume and resources; adjust workload distribution and vendor resources based on existing or anticipated changes to case volume in order to maintain compliance and overall quality. Develop and/or update existing standard operational procedures (SOPs) for relevant functional responsibilities. Support audit/inspections and contribute to CAPAs specific to case quality or vendor/resource management, as required. Skills and Experience Required Minimum of 10 years of Clinical Trial and Post-marketing Pharmacovigilance (PV) experience with 5 years of managerial/leadership experience. Global pharmacovigilance database knowledge is required along with proficient knowledge of global and local regulatory rules and regulations. Experience working with third parties (e.g., contract service providers) and relationship management Qualifications and Education Required BS/BA, RN, Pharmacist, or equivalent. Our Benefits We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care at CSL. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL Do work that matters at CSL Behring!
Nov 17, 2025
Full time
CSL's R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we're building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. You will be responsible for the management and oversight of the activities performed by ICSR Quality Control resources, Managed Services and QA & Compliance Oversight team. The incumbent Interfaces to support PV Operations strategy and initiatives. Key Responsibilities Accountable for Case Management's outsourcing strategy to support new acquisitions, integrations, expansion into new regions and company growth. Strategic Oversight of Global Case Management Pharmacovigilance vendors as it relates to governance, financials, contracts, reporting, training, and resourcing. Strategic Oversight of Global ICSR Quality Assurance activities. Oversight of Global ICSR Reconciliation activities. Develop and maintain workload metrics related to case volume and resources; adjust workload distribution and vendor resources based on existing or anticipated changes to case volume in order to maintain compliance and overall quality. Develop and/or update existing standard operational procedures (SOPs) for relevant functional responsibilities. Support audit/inspections and contribute to CAPAs specific to case quality or vendor/resource management, as required. Skills and Experience Required Minimum of 10 years of Clinical Trial and Post-marketing Pharmacovigilance (PV) experience with 5 years of managerial/leadership experience. Global pharmacovigilance database knowledge is required along with proficient knowledge of global and local regulatory rules and regulations. Experience working with third parties (e.g., contract service providers) and relationship management Qualifications and Education Required BS/BA, RN, Pharmacist, or equivalent. Our Benefits We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care at CSL. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL Do work that matters at CSL Behring!
Description As a Project Manager at Benchmark Capital, you will play a pivotal role in driving strategic transformation across the business. Based at our Broadlands Business Campus in Horsham, you will lead the delivery of high-impact projects that enable business and technology change, enhance client outcomes, and strengthen our position as a leader in financial planning platforms. You ll be responsible for managing complex, cross-functional initiatives from inception to completion ensuring alignment with organisational goals, stakeholder engagement, and successful value realisation. This role demands a proactive, strategic thinker with strong communication skills, a collaborative mindset, and a passion for delivering meaningful change. Working closely with senior stakeholders, third parties, and the Project Management Office, you ll champion structured project governance, risk management, and change adoption. You ll also contribute to continuous improvement by sharing lessons learned and enhancing project delivery standards across the team. This is a high-visibility role suited to someone with proven experience in end-to-end project delivery, ideally within financial services, and a strong ability to influence, lead, and drive results in a dynamic environment. What you'll do Lead Strategic Projects: Manage end-to-end delivery of complex, business-critical projects driving value realisation, balancing timelines, budgets, stakeholder needs, and quality within a dynamic environment. Project Planning and Execution: Develop compelling business cases aligned with organisation goals. Skilled in designing and orchestrating comprehensive project plans, with a strong focus on prioritisation and delivery management. Proactively oversees scope, resource allocation, risk mitigation, and stakeholder engagement to ensure timely, cost-effective, and high-quality outcomes that deliver business value. Adept at securing stakeholder alignment, preparing for operational readiness, and steering initiatives to successful completion at a strategic level. Stakeholder Engagement: Secure stakeholder and sponsor buy-in, ensure alignment of resources to priorities, and drive desired business outcomes. Manage stakeholder expectations by building strong relationships and ensuring regular, transparent communication to foster trust and support project success. Manage differing views and build consensus. Change Management: Apply structured change management frameworks to drive the effective adoption of strategic initiatives. Take full operational ownership by crafting and executing comprehensive end-to-end transition plans, engaging stakeholders early, defining clear responsibilities, delivering targeted training, and ensuring seamless integration into business-as-usual operations to achieve lasting transformation. Trusted Advisor: Build relationships with senior business partners and third parties. Facilitate timely decision-making and guide value trade-offs as needed. Collaboration: Work closely with the Project Management Office for accurate forecasting, reporting, resource allocation, and management. Lead business and client readiness, adopting effective stakeholder engagement strategies throughout the project lifecycle. Risk and Issue Management: Deliver proactive risk assurance by identifying, assessing, and managing risks, issues, assumptions, and dependencies throughout the project lifecycle. Ensure clarity and control through structured RAID management and resolving uncertainties. Define project risk appetite and collaborate with stakeholders to implement effective mitigation strategies. Champions a robust risk culture that promotes ownership, transparency, and constructive conflict resolution across projects. Problem Solving: Advanced problem-solving and critical thinking by gathering and interpreting data, analysing complex and ambiguous issues. Considers interdependencies, risks, and evidence to develop effective recommendations, while balancing short-term and strategic objectives. Budget and Resource Management: Accurately forecast, monitor, and control project expenditure. Proactively identify and addresses budget variances. Skilled in balancing resource demand with delivery capacity, ensuring the right skills are deployed at the right time to support successful project execution. Benefits Management and Value Realisation: Benefits are clearly defined, rigorously tracked, and successfully realised across projects. Champions a value-focused culture that integrates benefits into decision-making, governance, and performance measurement framework. Continuous Improvement: Share lessons learned, contribute to project management best practices, and strengthen project delivery standards across the team. The knowledge, experience and qualifications you need Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively to diverse audiences. Builds strong relationships through active listening, empathy, and tailored messaging across stakeholder groups. Skilled in facilitating meetings, delivering impactful presentations, and producing high-quality documentation that supports decision-making. Demonstrated successful delivering of complex projects end-to-end. Expertise in the full project lifecycle and proven ability to manage multiple, cross-functional projects simultaneously. The base You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham s main line train station.
Nov 03, 2025
Full time
Description As a Project Manager at Benchmark Capital, you will play a pivotal role in driving strategic transformation across the business. Based at our Broadlands Business Campus in Horsham, you will lead the delivery of high-impact projects that enable business and technology change, enhance client outcomes, and strengthen our position as a leader in financial planning platforms. You ll be responsible for managing complex, cross-functional initiatives from inception to completion ensuring alignment with organisational goals, stakeholder engagement, and successful value realisation. This role demands a proactive, strategic thinker with strong communication skills, a collaborative mindset, and a passion for delivering meaningful change. Working closely with senior stakeholders, third parties, and the Project Management Office, you ll champion structured project governance, risk management, and change adoption. You ll also contribute to continuous improvement by sharing lessons learned and enhancing project delivery standards across the team. This is a high-visibility role suited to someone with proven experience in end-to-end project delivery, ideally within financial services, and a strong ability to influence, lead, and drive results in a dynamic environment. What you'll do Lead Strategic Projects: Manage end-to-end delivery of complex, business-critical projects driving value realisation, balancing timelines, budgets, stakeholder needs, and quality within a dynamic environment. Project Planning and Execution: Develop compelling business cases aligned with organisation goals. Skilled in designing and orchestrating comprehensive project plans, with a strong focus on prioritisation and delivery management. Proactively oversees scope, resource allocation, risk mitigation, and stakeholder engagement to ensure timely, cost-effective, and high-quality outcomes that deliver business value. Adept at securing stakeholder alignment, preparing for operational readiness, and steering initiatives to successful completion at a strategic level. Stakeholder Engagement: Secure stakeholder and sponsor buy-in, ensure alignment of resources to priorities, and drive desired business outcomes. Manage stakeholder expectations by building strong relationships and ensuring regular, transparent communication to foster trust and support project success. Manage differing views and build consensus. Change Management: Apply structured change management frameworks to drive the effective adoption of strategic initiatives. Take full operational ownership by crafting and executing comprehensive end-to-end transition plans, engaging stakeholders early, defining clear responsibilities, delivering targeted training, and ensuring seamless integration into business-as-usual operations to achieve lasting transformation. Trusted Advisor: Build relationships with senior business partners and third parties. Facilitate timely decision-making and guide value trade-offs as needed. Collaboration: Work closely with the Project Management Office for accurate forecasting, reporting, resource allocation, and management. Lead business and client readiness, adopting effective stakeholder engagement strategies throughout the project lifecycle. Risk and Issue Management: Deliver proactive risk assurance by identifying, assessing, and managing risks, issues, assumptions, and dependencies throughout the project lifecycle. Ensure clarity and control through structured RAID management and resolving uncertainties. Define project risk appetite and collaborate with stakeholders to implement effective mitigation strategies. Champions a robust risk culture that promotes ownership, transparency, and constructive conflict resolution across projects. Problem Solving: Advanced problem-solving and critical thinking by gathering and interpreting data, analysing complex and ambiguous issues. Considers interdependencies, risks, and evidence to develop effective recommendations, while balancing short-term and strategic objectives. Budget and Resource Management: Accurately forecast, monitor, and control project expenditure. Proactively identify and addresses budget variances. Skilled in balancing resource demand with delivery capacity, ensuring the right skills are deployed at the right time to support successful project execution. Benefits Management and Value Realisation: Benefits are clearly defined, rigorously tracked, and successfully realised across projects. Champions a value-focused culture that integrates benefits into decision-making, governance, and performance measurement framework. Continuous Improvement: Share lessons learned, contribute to project management best practices, and strengthen project delivery standards across the team. The knowledge, experience and qualifications you need Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively to diverse audiences. Builds strong relationships through active listening, empathy, and tailored messaging across stakeholder groups. Skilled in facilitating meetings, delivering impactful presentations, and producing high-quality documentation that supports decision-making. Demonstrated successful delivering of complex projects end-to-end. Expertise in the full project lifecycle and proven ability to manage multiple, cross-functional projects simultaneously. The base You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham s main line train station.
