Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Dec 07, 2025
Full time
Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
OGT is a leading global provider of clinical and diagnostic genomic solutions. We believe in creating products and partnerships that enable clinicians to deliver personalised healthcare to patients and that empower clinical researchers to develop the next generation of precision medicines. An opportunity has arisen in our Cambridge based Regulatory and Medical Affairs team for a Regulatory Affairs Manager. Our Regulatory and Medical Affairs team is responsible for ensuring that OGT's products are safe, effective, and fit for purpose, thus allowing them to be available globally and state of the art. This role requires the post-holder to take operational responsibility for the creation and implementation of OGT regulatory strategies, and accountability for the delivery of regulatory tasks by members of their team. The role has many facets, from pre-market to post-market, and includes oversight of vigilance and product recall activities, as well as driving the regulatory strategy for new/updated product development. What you'll be doing for us Maintain knowledge of the Company's portfolio with respect to the technical and scientific environment, clinical purpose, and regulatory framework. Proactively plan, manage and drive the regulatory strategy, submission and approval requirements for new product developments and product/manufacturing changes, leading developmental teams on regulatory requirements. Liaise effectively with product managers, product development team managers, operations managers, and other stakeholders to ensure timely completion of tasks in support of regulatory submissions. Act as Subject Matter Expert (SME) and Regulatory Affairs (RA) lead for the product development projects, providing "solution-based" advice to development teams. Update on the progress of registration processes and other RA group activities to line management or project teams when requested. To identify and participate in appropriate training events and activities to ensure personal development within the field of regulatory affairs. Accountable to the EVP for upkeep of submission documents, shared drive folders, and databases in an accurate, complete, and timely manner to ensure prompt and accurate access to company regulatory information. Work with internal and external stakeholders to review and approve labelling, advertising, and promotional items to ensure regulatory compliance. Manage interactions with authorised representatives, distributors, 3 rd parties and international regulatory agencies and provide supporting documentation, handle queries issues and complaints. Liaise with product managers and other key stakeholders to maintain product technical documentation and records supporting the Quality Management System (QMS). Accountable for the delivery of risk management processes; ensure risk management files are developed, followed, and implemented. Accountable for the delivery of post market surveillance activities. Accountable for the delivery of procedures for dealing with products that require corrective action and reporting (vigilance), ensuring the appropriate activities are completed within required timelines. Manage and develop periodical reviews of worldwide regulatory framework for existing and new markets, liaise with key stakeholders to maintain QMS processes and submission of documentation for the continuing compliance of the Company's portfolio. In conjunction with appropriate stake holders, approve the regulatory impact of product changes. Develop regulatory submission strategies to facilitate the timely commercialisation of new or modified products in global markets. Where appropriate, review and approve technical documentation, risk analysis, performance evaluation studies, and other documentation for submission filing. Accountable for ensuring correct documentation is generated to appropriate standards. Review and approve risk management documentation. Manage, and report where required, safety officer responsibilities including the use of Trackwise. To complete any other tasks as commensurate with the level and nature of the post as delegated by the EVP. Review the impact of changes to standards and legislation and help manage any required conformance and change activities. Report any impacts to EVP. Monitor pending regulatory submissions, registration process or other RA group activities to ensure timely delivery. Communicate to management any identified delays that may impact business expectations. To interact with regulatory consultants, regulatory and trade associations and other third-party service providers to ensure their provision of any requested activities to agreed timescales. To provide expert knowledge and guidance concerning the interpretation and implementation of regulatory legislation and guidelines for devices Supply reports, reviews, or summaries of KPIs to the OGT Executive team as required. Subject to possession of the required qualifications, and if so designated in the Company's Strategy for Regulatory Compliance and/or Organisation Chart, to act as the/a Person Responsible for Regulatory Compliance (PRRC) as per Article 15 of the European IVD Regulation (EU) 2017/746. Play an active role in engagement/leadership/people management activities within the RA department. Advising on and reviewing company structure to ensure efficiencies, working to a budget. Manage and implement training programmes for junior employees. What we are looking for in you Degree level education or equivalent, in life sciences Holds a recognised qualification in Regulatory Affairs Evidence of CPD Experience of working to ISO 13485 Ability to independently-manage multiple projects, department initiatives, and day-to-day tasks. Experience in post market surveillance activities, vigilance and recall activities Experience of dealing with Competent Authorities, global regulators and notified bodies. In return you will receive: Private Health Insurance Group Income Protection Group Life Assurance High Street Discount Scheme. Application is via CV and a one-page covering letter outlining your suitability for the role, salary expectations and notice period. Please note that we will need to establish your right to work during the recruitment process. Create a Job Alert Interested in building your career at OGT? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please confirm you have the right to work in the UK.Please note, we are unable to sponsor any visa applications at this time and applicants must have the right to work in the UK. Select
Dec 07, 2025
Full time
OGT is a leading global provider of clinical and diagnostic genomic solutions. We believe in creating products and partnerships that enable clinicians to deliver personalised healthcare to patients and that empower clinical researchers to develop the next generation of precision medicines. An opportunity has arisen in our Cambridge based Regulatory and Medical Affairs team for a Regulatory Affairs Manager. Our Regulatory and Medical Affairs team is responsible for ensuring that OGT's products are safe, effective, and fit for purpose, thus allowing them to be available globally and state of the art. This role requires the post-holder to take operational responsibility for the creation and implementation of OGT regulatory strategies, and accountability for the delivery of regulatory tasks by members of their team. The role has many facets, from pre-market to post-market, and includes oversight of vigilance and product recall activities, as well as driving the regulatory strategy for new/updated product development. What you'll be doing for us Maintain knowledge of the Company's portfolio with respect to the technical and scientific environment, clinical purpose, and regulatory framework. Proactively plan, manage and drive the regulatory strategy, submission and approval requirements for new product developments and product/manufacturing changes, leading developmental teams on regulatory requirements. Liaise effectively with product managers, product development team managers, operations managers, and other stakeholders to ensure timely completion of tasks in support of regulatory submissions. Act as Subject Matter Expert (SME) and Regulatory Affairs (RA) lead for the product development projects, providing "solution-based" advice to development teams. Update on the progress of registration processes and other RA group activities to line management or project teams when requested. To identify and participate in appropriate training events and activities to ensure personal development within the field of regulatory affairs. Accountable to the EVP for upkeep of submission documents, shared drive folders, and databases in an accurate, complete, and timely manner to ensure prompt and accurate access to company regulatory information. Work with internal and external stakeholders to review and approve labelling, advertising, and promotional items to ensure regulatory compliance. Manage interactions with authorised representatives, distributors, 3 rd parties and international regulatory agencies and provide supporting documentation, handle queries issues and complaints. Liaise with product managers and other key stakeholders to maintain product technical documentation and records supporting the Quality Management System (QMS). Accountable for the delivery of risk management processes; ensure risk management files are developed, followed, and implemented. Accountable for the delivery of post market surveillance activities. Accountable for the delivery of procedures for dealing with products that require corrective action and reporting (vigilance), ensuring the appropriate activities are completed within required timelines. Manage and develop periodical reviews of worldwide regulatory framework for existing and new markets, liaise with key stakeholders to maintain QMS processes and submission of documentation for the continuing compliance of the Company's portfolio. In conjunction with appropriate stake holders, approve the regulatory impact of product changes. Develop regulatory submission strategies to facilitate the timely commercialisation of new or modified products in global markets. Where appropriate, review and approve technical documentation, risk analysis, performance evaluation studies, and other documentation for submission filing. Accountable for ensuring correct documentation is generated to appropriate standards. Review and approve risk management documentation. Manage, and report where required, safety officer responsibilities including the use of Trackwise. To complete any other tasks as commensurate with the level and nature of the post as delegated by the EVP. Review the impact of changes to standards and legislation and help manage any required conformance and change activities. Report any impacts to EVP. Monitor pending regulatory submissions, registration process or other RA group activities to ensure timely delivery. Communicate to management any identified delays that may impact business expectations. To interact with regulatory consultants, regulatory and trade associations and other third-party service providers to ensure their provision of any requested activities to agreed timescales. To provide expert knowledge and guidance concerning the interpretation and implementation of regulatory legislation and guidelines for devices Supply reports, reviews, or summaries of KPIs to the OGT Executive team as required. Subject to possession of the required qualifications, and if so designated in the Company's Strategy for Regulatory Compliance and/or Organisation Chart, to act as the/a Person Responsible for Regulatory Compliance (PRRC) as per Article 15 of the European IVD Regulation (EU) 2017/746. Play an active role in engagement/leadership/people management activities within the RA department. Advising on and reviewing company structure to ensure efficiencies, working to a budget. Manage and implement training programmes for junior employees. What we are looking for in you Degree level education or equivalent, in life sciences Holds a recognised qualification in Regulatory Affairs Evidence of CPD Experience of working to ISO 13485 Ability to independently-manage multiple projects, department initiatives, and day-to-day tasks. Experience in post market surveillance activities, vigilance and recall activities Experience of dealing with Competent Authorities, global regulators and notified bodies. In return you will receive: Private Health Insurance Group Income Protection Group Life Assurance High Street Discount Scheme. Application is via CV and a one-page covering letter outlining your suitability for the role, salary expectations and notice period. Please note that we will need to establish your right to work during the recruitment process. Create a Job Alert Interested in building your career at OGT? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please confirm you have the right to work in the UK.Please note, we are unable to sponsor any visa applications at this time and applicants must have the right to work in the UK. Select
Head of Claims Performance page is loaded Head of Claims Performancelocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: Head of Claims Performance Overview The Head of Claims Performance will lead service excellence, governance, and operational effectiveness across the International Claims function. Reporting directly to the Chief Claims Officer, the role is responsible for designing and embedding robust processes, frameworks, and performance monitoring tools that provide actionable insights into claims performance at both strategic and operational levels.This is a proactive role rather than reactive, accountable for meeting KPI's, giving clear insight to the claims leadership team and generally keeping the claims function safe and compliant.A key element of the role is to work in close partnership with Underwriting Performance, ensuring that claims insights directly inform underwriting decisions, portfolio management, and overall business performance. Key Responsibilities Performance Insight & Collaboration Proactively monitor and analyse claims performance across all Lines of Business, identifying trends, opportunities, and areas for improvement. Work closely with Underwriting Performance to share claims insights that drive a deeper understanding of profitability, risk selection, and underwriting quality. Lead the large loss and volatility review processes, ensuring effective escalation and alignment with underwriting feedback loops. Develop and maintain dashboards and analytical tools to support claims and underwriting performance tracking and decision-making. Operational Leadership Manage the claims operations function, driving efficiency and consistency in non-technical claims activities. Promote process centralisation, standardisation, and automation to enhance service delivery and reduce manual effort. Champion the use of digital, AI, and data-driven solutions to improve workflow efficiency and insight generation. Governance & Compliance Own and continuously enhance Claims Governance processes, including Claims Process Manuals, regulatory reporting, and conduct risk management. Oversee TPA and supplier governance, including performance monitoring, auditing, and relationship management. Ensure data quality and integrity across claims systems and reporting platforms. Lead core system enhancement initiatives to support business needs and improve user experience. Leadership & Change Management Lead change projects within the claims function, ensuring successful implementation of new processes, systems, and tools. Drive a culture of continuous improvement and accountability across the claims teams. Oversee fraud prevention initiatives and ensure alignment with group-wide strategies and controls. Partner with other key functions - including Underwriting, Actuarial, Finance, Assurance and Operations - to ensure aligned strategic execution and knowledge sharing. Strategic and Financial Stewardship Support the execution of the International Claims strategy in alignment with TMHCCI's overall business objectives. Lead performance analysis, financial monitoring, and optimisation initiatives to ensure sustainable claims outcomes. Prepare and deliver reports, insights, and presentations to senior stakeholders and governance forums. Key Accountabilities Strategy execution Financial performance management Performance analysis and optimisation Monitoring and reporting Stakeholder management Leadership and communication Process and system enhancement Collaboration with Underwriting Performance Experience & Skills Proven leadership experience in claims management within the insurance or reinsurance industry. Strong analytical and performance management skills, with the ability to translate data into actionable insight. Demonstrated success working collaboratively with underwriting or portfolio management functions. Deep understanding of claims governance, regulatory reporting, and supplier/TPA management. Experience in leading change initiatives, including process improvement, automation, and digital transformation. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Demonstrated commitment to service excellence and operational efficiency.
Dec 05, 2025
Full time
Head of Claims Performance page is loaded Head of Claims Performancelocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: Head of Claims Performance Overview The Head of Claims Performance will lead service excellence, governance, and operational effectiveness across the International Claims function. Reporting directly to the Chief Claims Officer, the role is responsible for designing and embedding robust processes, frameworks, and performance monitoring tools that provide actionable insights into claims performance at both strategic and operational levels.This is a proactive role rather than reactive, accountable for meeting KPI's, giving clear insight to the claims leadership team and generally keeping the claims function safe and compliant.A key element of the role is to work in close partnership with Underwriting Performance, ensuring that claims insights directly inform underwriting decisions, portfolio management, and overall business performance. Key Responsibilities Performance Insight & Collaboration Proactively monitor and analyse claims performance across all Lines of Business, identifying trends, opportunities, and areas for improvement. Work closely with Underwriting Performance to share claims insights that drive a deeper understanding of profitability, risk selection, and underwriting quality. Lead the large loss and volatility review processes, ensuring effective escalation and alignment with underwriting feedback loops. Develop and maintain dashboards and analytical tools to support claims and underwriting performance tracking and decision-making. Operational Leadership Manage the claims operations function, driving efficiency and consistency in non-technical claims activities. Promote process centralisation, standardisation, and automation to enhance service delivery and reduce manual effort. Champion the use of digital, AI, and data-driven solutions to improve workflow efficiency and insight generation. Governance & Compliance Own and continuously enhance Claims Governance processes, including Claims Process Manuals, regulatory reporting, and conduct risk management. Oversee TPA and supplier governance, including performance monitoring, auditing, and relationship management. Ensure data quality and integrity across claims systems and reporting platforms. Lead core system enhancement initiatives to support business needs and improve user experience. Leadership & Change Management Lead change projects within the claims function, ensuring successful implementation of new processes, systems, and tools. Drive a culture of continuous improvement and accountability across the claims teams. Oversee fraud prevention initiatives and ensure alignment with group-wide strategies and controls. Partner with other key functions - including Underwriting, Actuarial, Finance, Assurance and Operations - to ensure aligned strategic execution and knowledge sharing. Strategic and Financial Stewardship Support the execution of the International Claims strategy in alignment with TMHCCI's overall business objectives. Lead performance analysis, financial monitoring, and optimisation initiatives to ensure sustainable claims outcomes. Prepare and deliver reports, insights, and presentations to senior stakeholders and governance forums. Key Accountabilities Strategy execution Financial performance management Performance analysis and optimisation Monitoring and reporting Stakeholder management Leadership and communication Process and system enhancement Collaboration with Underwriting Performance Experience & Skills Proven leadership experience in claims management within the insurance or reinsurance industry. Strong analytical and performance management skills, with the ability to translate data into actionable insight. Demonstrated success working collaboratively with underwriting or portfolio management functions. Deep understanding of claims governance, regulatory reporting, and supplier/TPA management. Experience in leading change initiatives, including process improvement, automation, and digital transformation. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Demonstrated commitment to service excellence and operational efficiency.
Parkinson's UK is the UK's leading charity for people with Parkinson's. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we're on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson's, both now and in the future. The Operations team plays a key role in driving that mission. Over the coming years we'll be modernising our systems and processes to ensure they're fit for now, as well as in the future. Much of this work is already underway, and we're now ready to start our exciting new chapter. We've been working to get ourselves in the best shape to deliver that progress over the next few years, and we're now looking for ambitious, driven, and purpose-led people to join our team of 'relentless doers'. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer. About the role You'll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation, You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth. As the designated Data Protection Officer for Parkinson's UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation. What you'll do Offer guidance on risk, governance, data protection, and compliance to Parkinson's UK, enhancing awareness and developing a compliance culture across the organisation. Lead the Risk and Assurance team, including the governance support and compliance functions. Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes. Lead the internal audit function (outsourced) Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage. What you'll bring Significant experience of advising on charity and data protection law. Experience of advising on data protection in a fundraising charity context Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator Experience of creating and implementing organisational policies Experience of developing, implementing and managing a Risk Management Framework Experience of engaging with internal audit providers on developing, delivery and completion of internal audit If this opportunity sounds like you, we'd love to hear from you! To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description. The in person/office attendance expectation for this role will be a minimum of 2 days per week. Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Dec 05, 2025
Full time
Parkinson's UK is the UK's leading charity for people with Parkinson's. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we're on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson's, both now and in the future. The Operations team plays a key role in driving that mission. Over the coming years we'll be modernising our systems and processes to ensure they're fit for now, as well as in the future. Much of this work is already underway, and we're now ready to start our exciting new chapter. We've been working to get ourselves in the best shape to deliver that progress over the next few years, and we're now looking for ambitious, driven, and purpose-led people to join our team of 'relentless doers'. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer. About the role You'll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation, You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth. As the designated Data Protection Officer for Parkinson's UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation. What you'll do Offer guidance on risk, governance, data protection, and compliance to Parkinson's UK, enhancing awareness and developing a compliance culture across the organisation. Lead the Risk and Assurance team, including the governance support and compliance functions. Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes. Lead the internal audit function (outsourced) Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage. What you'll bring Significant experience of advising on charity and data protection law. Experience of advising on data protection in a fundraising charity context Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator Experience of creating and implementing organisational policies Experience of developing, implementing and managing a Risk Management Framework Experience of engaging with internal audit providers on developing, delivery and completion of internal audit If this opportunity sounds like you, we'd love to hear from you! To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description. The in person/office attendance expectation for this role will be a minimum of 2 days per week. Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The job itself About East Riding Pension Fund East Riding Pension Fund, based in Goole, is responsible for administering the Local Government Pension Scheme (LGPS) on behalf of more than 340 employers and supporting over 130,000 members. Our recently restructured administration team, of 75 dedicated professionals, is committed to delivering an outstanding pensions administration service to members, employers and other stakeholders and are constantly striving to improve and innovate our service delivery. The Role An exciting opportunity has arisen to join our Employer Governance Team as a Senior Pensions Officer. We are seeking a positive and experienced Local Government Pension Scheme (LGPS) administrator with exceptional communication skills. Are you a confident team manager looking for a new challenge? An experience LGPS administrator ready to take your first step into leadership? If so, this role could be for you. In this role, you will assist the Principal Pensions Officer in ensuring the effective and compliant operation of the pension administration service. You will lead a team responsible for supporting Scheme employers through training, communication, and performance monitoring, while ensuring compliance with all relevant regulations and standards. Key Responsibilities You will be responsible for upholding excellent pensions services within the Employer Governance Team including: Lead, motivate, and develop the Employer Governance team to deliver high-quality support to Scheme employers. Allocate workloads, monitor performance, and provide coaching and guidance. Oversee training programs for Scheme employers on processes, regulations, and system use. Maintain effective communication channels to ensure employers understand their responsibilities. Manage the process for employer admissions and cessations in line with Scheme rules and regulatory requirements. Liaise with actuaries and legal advisors as necessary. Evaluate employer covenant strength and financial stability to mitigate risk to the Fund. Maintain accurate records and reporting for covenant assessments. Ensure the employer database is accurate, up-to-date, and compliant with GDPR. Monitor employer performance and escalation issues where necessary. Ensure adherence to: Local Government Pension Scheme (LGPS) regulations Actuarial standards and valuation requirements Guidance from The Pensions Regulator GDPR and data protection legislation Identify opportunities to improve processes and enhance employer engagement. Contribute to projects and initiatives that support the strategic objectives of the Fund. The Candidate This role calls for strong leadership and team management skills. In-depth knowledge of pension administration and LGPS regulations. Excellent communication and stakeholder engagement abilities are essential along with high attention to detail and commitment to compliance and proficiency in data management and reporting systems. We support blended working arrangements, facilitating employees to balance professional and personal commitments. New team members will undergo comprehensive training based at our Goole offices before transitioning to a flexible blend of office and remote work.
Dec 05, 2025
Full time
The job itself About East Riding Pension Fund East Riding Pension Fund, based in Goole, is responsible for administering the Local Government Pension Scheme (LGPS) on behalf of more than 340 employers and supporting over 130,000 members. Our recently restructured administration team, of 75 dedicated professionals, is committed to delivering an outstanding pensions administration service to members, employers and other stakeholders and are constantly striving to improve and innovate our service delivery. The Role An exciting opportunity has arisen to join our Employer Governance Team as a Senior Pensions Officer. We are seeking a positive and experienced Local Government Pension Scheme (LGPS) administrator with exceptional communication skills. Are you a confident team manager looking for a new challenge? An experience LGPS administrator ready to take your first step into leadership? If so, this role could be for you. In this role, you will assist the Principal Pensions Officer in ensuring the effective and compliant operation of the pension administration service. You will lead a team responsible for supporting Scheme employers through training, communication, and performance monitoring, while ensuring compliance with all relevant regulations and standards. Key Responsibilities You will be responsible for upholding excellent pensions services within the Employer Governance Team including: Lead, motivate, and develop the Employer Governance team to deliver high-quality support to Scheme employers. Allocate workloads, monitor performance, and provide coaching and guidance. Oversee training programs for Scheme employers on processes, regulations, and system use. Maintain effective communication channels to ensure employers understand their responsibilities. Manage the process for employer admissions and cessations in line with Scheme rules and regulatory requirements. Liaise with actuaries and legal advisors as necessary. Evaluate employer covenant strength and financial stability to mitigate risk to the Fund. Maintain accurate records and reporting for covenant assessments. Ensure the employer database is accurate, up-to-date, and compliant with GDPR. Monitor employer performance and escalation issues where necessary. Ensure adherence to: Local Government Pension Scheme (LGPS) regulations Actuarial standards and valuation requirements Guidance from The Pensions Regulator GDPR and data protection legislation Identify opportunities to improve processes and enhance employer engagement. Contribute to projects and initiatives that support the strategic objectives of the Fund. The Candidate This role calls for strong leadership and team management skills. In-depth knowledge of pension administration and LGPS regulations. Excellent communication and stakeholder engagement abilities are essential along with high attention to detail and commitment to compliance and proficiency in data management and reporting systems. We support blended working arrangements, facilitating employees to balance professional and personal commitments. New team members will undergo comprehensive training based at our Goole offices before transitioning to a flexible blend of office and remote work.
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer. Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office). As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure. Salary: circa £82,000-£87,000 per annum Contract: 35 hours per week, Permanent Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week Key duties and responsibilities will include: Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these. Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office) Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices Develop relationships with relevant suppliers and lead on procurement, contract review and supplier cost effectiveness projects Lead the drive for cost efficiency throughout the Charity Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies Work with Budget Holders to develop their financial understanding and ownership of individual budgets Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR Provide strategic oversight and guidance to internal and external HR resource Line manage, and work alongside, the HR Manager to ensure that relevant HR policies are in place and adhered to Provide leadership, guidance and advice on all HR matters including employment law issues Work with the HR Manager, CEO and SMT to strategically plan the HR resource requirements for each department and oversee the appointment of new staff Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required Candidates applying for this role must have the following: Strong understanding of charity governance and Charity Commission requirements A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) Experience of working in the charity sector with a good understanding of the charities SORP Senior level financial leadership and operational management experience Experience preparing and presenting financial and management accounts and reports. Experience of operational delivery in Central Operations functions Working knowledge of best practice programme management Supportive leader able to develop staff competencies High levels of literacy and digitally savvy Motivated, co-operative team player Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality. This role will be closing on 10th December, 2025 1st Stage interview 15th or 16th December 2025 2nd Stage interview in person 6th of 7th January, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Dec 05, 2025
Full time
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer. Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office). As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure. Salary: circa £82,000-£87,000 per annum Contract: 35 hours per week, Permanent Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week Key duties and responsibilities will include: Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these. Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office) Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices Develop relationships with relevant suppliers and lead on procurement, contract review and supplier cost effectiveness projects Lead the drive for cost efficiency throughout the Charity Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies Work with Budget Holders to develop their financial understanding and ownership of individual budgets Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR Provide strategic oversight and guidance to internal and external HR resource Line manage, and work alongside, the HR Manager to ensure that relevant HR policies are in place and adhered to Provide leadership, guidance and advice on all HR matters including employment law issues Work with the HR Manager, CEO and SMT to strategically plan the HR resource requirements for each department and oversee the appointment of new staff Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required Candidates applying for this role must have the following: Strong understanding of charity governance and Charity Commission requirements A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) Experience of working in the charity sector with a good understanding of the charities SORP Senior level financial leadership and operational management experience Experience preparing and presenting financial and management accounts and reports. Experience of operational delivery in Central Operations functions Working knowledge of best practice programme management Supportive leader able to develop staff competencies High levels of literacy and digitally savvy Motivated, co-operative team player Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality. This role will be closing on 10th December, 2025 1st Stage interview 15th or 16th December 2025 2nd Stage interview in person 6th of 7th January, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
