Job Description Scheduling Administrator Job Description XXX MUST BE FLUENT IN SPANISH XXXXX 1. Administrative support Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required. Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately. Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status. Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going. Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required. Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs. Collate periodic audit and benchmarking data as directed. 2. Communications Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues. Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times. 3. General Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university. 4. Knowledge / skills Attention to detail Ability to deliver to deadline Excellent organisational skills - own workload and that of others Ability to create and maintain effective administrative systems Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users Ability to produce written documentation clearly and concisely Fluent in Spanish 5. Experience Expert user of Word and Excel, Outlook, databases Experience of co-ordinating with multiple work areas Experience of organising meetings and diaries Experience of working independently and making independent decisions Experience of working within a 24/7 operational environment Experience of creating and maintaining reports 6. Personal characteristics and other requirements Resourceful and conscientious Excellent time-management Customer-focussed Problem solving - an interest in making things work well Willing and able to travel off-site from time to time You will be working some weekends and different shift patterns Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Dec 08, 2025
Seasonal
Job Description Scheduling Administrator Job Description XXX MUST BE FLUENT IN SPANISH XXXXX 1. Administrative support Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required. Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately. Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status. Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going. Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required. Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs. Collate periodic audit and benchmarking data as directed. 2. Communications Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues. Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times. 3. General Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university. 4. Knowledge / skills Attention to detail Ability to deliver to deadline Excellent organisational skills - own workload and that of others Ability to create and maintain effective administrative systems Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users Ability to produce written documentation clearly and concisely Fluent in Spanish 5. Experience Expert user of Word and Excel, Outlook, databases Experience of co-ordinating with multiple work areas Experience of organising meetings and diaries Experience of working independently and making independent decisions Experience of working within a 24/7 operational environment Experience of creating and maintaining reports 6. Personal characteristics and other requirements Resourceful and conscientious Excellent time-management Customer-focussed Problem solving - an interest in making things work well Willing and able to travel off-site from time to time You will be working some weekends and different shift patterns Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
The role This is an excellent opportunity for an experienced administrator to play a key role in supporting our friendly and dynamic Estates Services team. As an Estates Services Administrator, you will play a key role in the smooth running of our facilities and support the operations of a busy, fast-paced department by providing comprehensive and high-quality administrative support. This will involve: Covering reception duties and acting as the first point of contact for all estates enquiries Ensuring that visitors and contractors are greeted, signed in, and managed in accordance with school policies Managing the estates helpdesk, monitoring incoming jobs and allocating tasks to internal teams and external contractors Providing administrative support to the Head of Estates Services, the Estates Services Manager and the wider team, across areas such as security, waste management, procurement of materials/equipment, and internal communications About you We are looking for an enthusiastic and energetic individual, with a proactive and flexible approach to their work. You should be confident dealing with a wide variety of people and committed to delivering excellent customer service. A relevant qualification or equivalent experience in administration is essential, along with previous experience in an estates or facilities management environment. You will also need to be highly organised, comfortable managing multiple tasks, and proficient in using a range of software, including Microsoft Office. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff 25% Holiday Club discount for children Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details about this unique opportunity and to apply, please click the apply button. Closing date: Wednesday 10th December 2025. Interview date: Wednesday 17th December 2025. We reserve the right to close this vacancy early should we receive a sufficient number of applications Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KSCiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Dec 08, 2025
Full time
The role This is an excellent opportunity for an experienced administrator to play a key role in supporting our friendly and dynamic Estates Services team. As an Estates Services Administrator, you will play a key role in the smooth running of our facilities and support the operations of a busy, fast-paced department by providing comprehensive and high-quality administrative support. This will involve: Covering reception duties and acting as the first point of contact for all estates enquiries Ensuring that visitors and contractors are greeted, signed in, and managed in accordance with school policies Managing the estates helpdesk, monitoring incoming jobs and allocating tasks to internal teams and external contractors Providing administrative support to the Head of Estates Services, the Estates Services Manager and the wider team, across areas such as security, waste management, procurement of materials/equipment, and internal communications About you We are looking for an enthusiastic and energetic individual, with a proactive and flexible approach to their work. You should be confident dealing with a wide variety of people and committed to delivering excellent customer service. A relevant qualification or equivalent experience in administration is essential, along with previous experience in an estates or facilities management environment. You will also need to be highly organised, comfortable managing multiple tasks, and proficient in using a range of software, including Microsoft Office. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff 25% Holiday Club discount for children Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details about this unique opportunity and to apply, please click the apply button. Closing date: Wednesday 10th December 2025. Interview date: Wednesday 17th December 2025. We reserve the right to close this vacancy early should we receive a sufficient number of applications Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KSCiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Customer Service Administrator Location: Cirencester, GL7 6JS Salary: £24,215- £27,319 p/a (fte) Vacancy Type: 16 hours per week on a rota, including evenings, weekends, and Bank Holidays Are you a people person who takes pride in offering outstanding customer service? Do you enjoy working in a varied and fast-paced role where no two days are the same? The University is looking for a dedicated and enthusiastic Customer Service Administrator to join our team - acting as the welcoming face of the University and providing essential support across our reception and conference functions. The Role As the first point of contact for visitors, students, staff and contractors, you will play a key role in creating a positive first impression. From greeting guests and managing calls and emails, to responding to day-to-day queries, your friendly, professional manner will ensure everyone feels supported and well looked after. The role is broad and varied. You will monitor and manage security systems including CCTV and fire alarms, help maintain health and safety protocols, and liaise with Estates and IT to support car parking and access control. You will also take responsibility for handling incoming and outgoing mail, maintaining first aid supplies, and coordinating emergency procedures when needed. Supporting the wider campus experience, you will assist with conference and Bed & Breakfast reservations, provide internet access information to guests, and help ensure things run smoothly for both internal and external events. Other tasks include arranging transport, managing lost property, and occasionally leading site tours for visitors. You will work closely with the Customer Services Team Leader and be ready to step in and support colleagues when needed - flexibility and a team spirit are key. Who we are looking for We are seeking someone with a good standard of general education (GCSE level including literacy and numeracy), excellent communication skills, and a confident telephone manner. You should have experience in a customer-facing role, be comfortable using Microsoft Office, and able to work on your own initiative with a proactive, problem-solving approach. Please note that the role involves handling and storing student firearms, for which a Shot Gun licence is required. Full training and support to apply will be provided by the University. Benefits In return, we offer a friendly and collaborative working environment with opportunities for personal development and career growth. You will benefit from a competitive salary and staff benefits package, along with the satisfaction of being part of a team that helps make the University a welcoming and well-run place for all who visit or live and work here. To Apply If you are interested in joining us and making a real difference to the University experience, please visit our website to find out more and apply. Closing date: 8 December 2025 Interview date: 18 December 2025 The University is an equal opportunities employer and we welcome applications from candidates of all ethnic backgrounds.
Dec 08, 2025
Full time
Customer Service Administrator Location: Cirencester, GL7 6JS Salary: £24,215- £27,319 p/a (fte) Vacancy Type: 16 hours per week on a rota, including evenings, weekends, and Bank Holidays Are you a people person who takes pride in offering outstanding customer service? Do you enjoy working in a varied and fast-paced role where no two days are the same? The University is looking for a dedicated and enthusiastic Customer Service Administrator to join our team - acting as the welcoming face of the University and providing essential support across our reception and conference functions. The Role As the first point of contact for visitors, students, staff and contractors, you will play a key role in creating a positive first impression. From greeting guests and managing calls and emails, to responding to day-to-day queries, your friendly, professional manner will ensure everyone feels supported and well looked after. The role is broad and varied. You will monitor and manage security systems including CCTV and fire alarms, help maintain health and safety protocols, and liaise with Estates and IT to support car parking and access control. You will also take responsibility for handling incoming and outgoing mail, maintaining first aid supplies, and coordinating emergency procedures when needed. Supporting the wider campus experience, you will assist with conference and Bed & Breakfast reservations, provide internet access information to guests, and help ensure things run smoothly for both internal and external events. Other tasks include arranging transport, managing lost property, and occasionally leading site tours for visitors. You will work closely with the Customer Services Team Leader and be ready to step in and support colleagues when needed - flexibility and a team spirit are key. Who we are looking for We are seeking someone with a good standard of general education (GCSE level including literacy and numeracy), excellent communication skills, and a confident telephone manner. You should have experience in a customer-facing role, be comfortable using Microsoft Office, and able to work on your own initiative with a proactive, problem-solving approach. Please note that the role involves handling and storing student firearms, for which a Shot Gun licence is required. Full training and support to apply will be provided by the University. Benefits In return, we offer a friendly and collaborative working environment with opportunities for personal development and career growth. You will benefit from a competitive salary and staff benefits package, along with the satisfaction of being part of a team that helps make the University a welcoming and well-run place for all who visit or live and work here. To Apply If you are interested in joining us and making a real difference to the University experience, please visit our website to find out more and apply. Closing date: 8 December 2025 Interview date: 18 December 2025 The University is an equal opportunities employer and we welcome applications from candidates of all ethnic backgrounds.
A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders. The Role The Estates Manager will support the development of robust property and asset management processes, taking responsibility for efficient letting, compliance, and operational excellence across the estate. Working alongside the senior property team, you will drive improvements, oversee key statutory and commercial obligations, and ensure the smooth running of property operations. Key Responsibilities • Develop and refine property and asset management processes, supporting the letting of accommodation across the estate. • Introduce efficient systems and procedures to streamline property-related workstreams. • Manage and enhance service charge budgeting and reconciliation processes. • Lead on compliance with health and safety requirements, including rolling tenant inspections, risk assessments, and common-area monitoring. • Manage and report on property systems and databases, including budgeting, forecasting, and income tracking. • Review property policy, recommend improvements, and maintain strong communication with stakeholders to ensure positive outcomes. • Work collaboratively with the wider property team to drive continuous improvement. • Provide day-to-day management for the property administrator (where applicable). Candidate Profile • Degree in property or a related field; RICS accreditation or further qualifications are an advantage. • Strong estates / property management background, ideally gained within a complex and varied estate. • Solid understanding of property law, regulation, service charge management, and rating processes. • Proven ability to analyse data and processes, identify risks, and support informed decision-making. • Excellent verbal and written communication skills, with confidence in engaging diverse stakeholders. • Strong project management capability, able to handle multiple priorities and deadlines. • Adaptable, proactive, and comfortable working in a fast-paced environment. • Meticulous attention to detail, with a commitment to accuracy and compliance. • Customer-focused approach with a commitment to delivering a high-quality property experience. • Strong commitment to maintaining safety standards across all areas of responsibility. • Team-oriented mindset with a willingness to support colleagues and contribute to a positive working environment. What You'll Get in Return • A competitive salary reflective of experience and expertise. • Generous holiday entitlement and access to a range of employee benefits. • Opportunities for professional development, including support for further qualifications and ongoing training. • The chance to work within a high-profile, complex estate that will challenge and expand your skillset. • A supportive leadership team that values innovation, collaboration, and continuous improvement. • A role with genuine scope to influence systems, processes, and the long-term effectiveness of the property function. • A positive, team-focused working culture where your contribution will be recognised and valued.
Dec 08, 2025
Full time
A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders. The Role The Estates Manager will support the development of robust property and asset management processes, taking responsibility for efficient letting, compliance, and operational excellence across the estate. Working alongside the senior property team, you will drive improvements, oversee key statutory and commercial obligations, and ensure the smooth running of property operations. Key Responsibilities • Develop and refine property and asset management processes, supporting the letting of accommodation across the estate. • Introduce efficient systems and procedures to streamline property-related workstreams. • Manage and enhance service charge budgeting and reconciliation processes. • Lead on compliance with health and safety requirements, including rolling tenant inspections, risk assessments, and common-area monitoring. • Manage and report on property systems and databases, including budgeting, forecasting, and income tracking. • Review property policy, recommend improvements, and maintain strong communication with stakeholders to ensure positive outcomes. • Work collaboratively with the wider property team to drive continuous improvement. • Provide day-to-day management for the property administrator (where applicable). Candidate Profile • Degree in property or a related field; RICS accreditation or further qualifications are an advantage. • Strong estates / property management background, ideally gained within a complex and varied estate. • Solid understanding of property law, regulation, service charge management, and rating processes. • Proven ability to analyse data and processes, identify risks, and support informed decision-making. • Excellent verbal and written communication skills, with confidence in engaging diverse stakeholders. • Strong project management capability, able to handle multiple priorities and deadlines. • Adaptable, proactive, and comfortable working in a fast-paced environment. • Meticulous attention to detail, with a commitment to accuracy and compliance. • Customer-focused approach with a commitment to delivering a high-quality property experience. • Strong commitment to maintaining safety standards across all areas of responsibility. • Team-oriented mindset with a willingness to support colleagues and contribute to a positive working environment. What You'll Get in Return • A competitive salary reflective of experience and expertise. • Generous holiday entitlement and access to a range of employee benefits. • Opportunities for professional development, including support for further qualifications and ongoing training. • The chance to work within a high-profile, complex estate that will challenge and expand your skillset. • A supportive leadership team that values innovation, collaboration, and continuous improvement. • A role with genuine scope to influence systems, processes, and the long-term effectiveness of the property function. • A positive, team-focused working culture where your contribution will be recognised and valued.
Senior Building Surveyor - Cheltenham We are seeking a passionate and focused Senior Building Surveyor to join an established team based in Cheltenham. This is a fantastic opportunity for someone looking to take the next step in their career within a collaborative and forward-thinking consultancy environment. The role offers exposure across a diverse range of sectors, including public buildings and estates, residential and housing, education, retail, healthcare, and commercial. Projects range from high value developments to smaller, complex schemes, offering variety and the chance to develop across core building surveying and project management duties. What You'll Be Doing Leading and managing projects from inception to completion Acting as contract administrator and delivering client-side project management Undertaking condition surveys, building pathology, and defect diagnosis Preparing schedules of dilapidations and overseeing remedial works Advising on maintenance strategies and compliance with technical standards Preparing specifications, obtaining tenders, and administering contracts What We're Looking For MRICS-qualified Building Surveyor Proven consultancy experience across a variety of sectors Apply today by sending your CV to Jack James at or call for a confidential discussion.
Dec 08, 2025
Full time
Senior Building Surveyor - Cheltenham We are seeking a passionate and focused Senior Building Surveyor to join an established team based in Cheltenham. This is a fantastic opportunity for someone looking to take the next step in their career within a collaborative and forward-thinking consultancy environment. The role offers exposure across a diverse range of sectors, including public buildings and estates, residential and housing, education, retail, healthcare, and commercial. Projects range from high value developments to smaller, complex schemes, offering variety and the chance to develop across core building surveying and project management duties. What You'll Be Doing Leading and managing projects from inception to completion Acting as contract administrator and delivering client-side project management Undertaking condition surveys, building pathology, and defect diagnosis Preparing schedules of dilapidations and overseeing remedial works Advising on maintenance strategies and compliance with technical standards Preparing specifications, obtaining tenders, and administering contracts What We're Looking For MRICS-qualified Building Surveyor Proven consultancy experience across a variety of sectors Apply today by sending your CV to Jack James at or call for a confidential discussion.
