The Buckinghamshire Fire and Rescue Service
Haddenham, Buckinghamshire
Business Fire Safety Advisor Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD + Travel Salary: £32,884 £36,570 per annum Hours: Full time, 37-hour week Contract: Permanent Package: Local Government Pension Scheme Good annual leave entitlement Employee benefits Employee Assistance Programme Occupational Health Onsite gym facilities About Us: Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role: As a Business Fire Safety Advisor (BFSA), you ll play a key role in protecting people, property, and livelihoods across Buckinghamshire and Milton Keynes. You will: Work with local businesses to help them understand and meet their fire safety responsibilities. Be responsible for undertaking fire safety audits and inspections of simple premises. Engage proactively with businesses through visits, campaigns, and sector-based initiatives. Providing advice and guidance on fire risk assessments and compliance. Supporting enforcement where serious risk or non-compliance is identified. About You: We re looking for a confident communicator who enjoys working with people and solving problems. You will: Have a strong sense of professionalism, integrity, and a genuine interest in keeping people safe. Be proactive, organised, and able to manage your own workload. Comfortable talking to business owners and explaining complex information clearly. Able to work independently and as part of a team. Flexible and positive, with a practical approach to helping others achieve compliance. Committed to ongoing learning and development in fire safety. Experience and Qualifications Required: Essential: GCSEs (Grades C/4 9 or equivalent) in Maths and English Full UK driving licence Experience conducting fire safety audits, inspections, or fire risk assessments. Knowledge of fire safety legislation and regulatory compliance. Strong communication and report writing skills Level 3 Certificate in Fire Safety (or the commitment to achieve it within 12 months) We welcome applications from individuals who are currently working towards their Level 3 Certificate in Fire Safety qualification Full training, mentoring, and structured development support will be provided to help you achieve competence and progress confidently in the role Desirable: NEBOSH Fire or General Certificate. Fire service or enforcement background Understanding of business engagement and the role of fire safety in community resilience Anything Else you Need to Know: This is a varied role involving both office-based and field work, including occasional evening or weekend engagement events. Regional travel across Buckinghamshire and Milton Keynes is required. You ll receive full training and mentoring, with a clear pathway to develop your competence and confidence as a fire safety professional. Closing date: Wednesday 26th November 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact our HR Team. Everyone who works with us is required to have a DBS check. Abatement and Protected Pension: If are in receipt of a Firefighter s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply. No agencies please.
Business Fire Safety Advisor Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD + Travel Salary: £32,884 £36,570 per annum Hours: Full time, 37-hour week Contract: Permanent Package: Local Government Pension Scheme Good annual leave entitlement Employee benefits Employee Assistance Programme Occupational Health Onsite gym facilities About Us: Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role: As a Business Fire Safety Advisor (BFSA), you ll play a key role in protecting people, property, and livelihoods across Buckinghamshire and Milton Keynes. You will: Work with local businesses to help them understand and meet their fire safety responsibilities. Be responsible for undertaking fire safety audits and inspections of simple premises. Engage proactively with businesses through visits, campaigns, and sector-based initiatives. Providing advice and guidance on fire risk assessments and compliance. Supporting enforcement where serious risk or non-compliance is identified. About You: We re looking for a confident communicator who enjoys working with people and solving problems. You will: Have a strong sense of professionalism, integrity, and a genuine interest in keeping people safe. Be proactive, organised, and able to manage your own workload. Comfortable talking to business owners and explaining complex information clearly. Able to work independently and as part of a team. Flexible and positive, with a practical approach to helping others achieve compliance. Committed to ongoing learning and development in fire safety. Experience and Qualifications Required: Essential: GCSEs (Grades C/4 9 or equivalent) in Maths and English Full UK driving licence Experience conducting fire safety audits, inspections, or fire risk assessments. Knowledge of fire safety legislation and regulatory compliance. Strong communication and report writing skills Level 3 Certificate in Fire Safety (or the commitment to achieve it within 12 months) We welcome applications from individuals who are currently working towards their Level 3 Certificate in Fire Safety qualification Full training, mentoring, and structured development support will be provided to help you achieve competence and progress confidently in the role Desirable: NEBOSH Fire or General Certificate. Fire service or enforcement background Understanding of business engagement and the role of fire safety in community resilience Anything Else you Need to Know: This is a varied role involving both office-based and field work, including occasional evening or weekend engagement events. Regional travel across Buckinghamshire and Milton Keynes is required. You ll receive full training and mentoring, with a clear pathway to develop your competence and confidence as a fire safety professional. Closing date: Wednesday 26th November 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact our HR Team. Everyone who works with us is required to have a DBS check. Abatement and Protected Pension: If are in receipt of a Firefighter s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply. No agencies please.
NICE
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
