Anderson Knight Recruitment is proud to be supporting our client in the appointment of a forward-thinking HR Business Partner . This is an exciting opportunity for a progressive and people-focused professional to shape the people agenda within a values-led organisation. This posiotion will support Inverness and Orkney, therefore it is important that the successful canddiate lives within reasonable commuting distance to these locations. The role is flexible around hybrid working, this is a part time position - working pattern to be agreed. About the Role As HR Business Partner, you will act as a trusted advisor to senior leaders, driving people initiatives that support organisational growth and agility. You will contribute directly to strategic planning, ensuring people strategies are fully aligned with business objectives. With a non-bureaucratic and modern HR outlook, you will help shape a culture of trust, engagement, and continuous improvement. You will lead on employee experience, engagement, organisational design, talent acquisition, and leadership capability supported by insight and evidence to inform decision-making. A key part of the role is supporting managers through coaching, promoting courageous and people-centred decisions, and fostering a culture where open communication and respectful relationships thrive. Key Responsibilities Contribute to strategic and business planning, shaping and delivering annual people plans. Champion change initiatives and challenge the status quo to drive long-term value. Lead employee experience and engagement activities informed by feedback, data, and organisational values. Evolve and promote the organisation s employer value proposition across recruitment and external channels. Support inclusive and creative talent acquisition approaches, strengthening pipelines and partnerships. Work with leaders on organisational design to enhance agility without reliance on formal restructures. Use data, insights, surveys, and feedback to identify trends and influence priorities. Promote fair, human-centred employee relations, resolving issues early and informally where possible. Coach and empower managers to enhance leadership capability and team performance. Drive talent and development initiatives in partnership with the Learning & Development function. Ensure reward and recognition practices are transparent, equitable, and aligned with culture. Simplify and improve HR processes to support an agile, people-focused operating model. Skills & Experience Relevant professional qualification or significant equivalent experience. Strong capability in strategic people planning, organisational development, and engagement. Experience leading a small team and supporting organisational change. Skilled coach with the ability to challenge, influence, and support leaders. Up-to-date knowledge of HR trends and employment legislation. Proficient in using data and critical thinking to guide decisions. Ability to build strong, collaborative relationships across the organisation. Strong communication, marketing, and presentation skills. Agile, solutions-focused, and committed to continuous improvement.
Dec 07, 2025
Full time
Anderson Knight Recruitment is proud to be supporting our client in the appointment of a forward-thinking HR Business Partner . This is an exciting opportunity for a progressive and people-focused professional to shape the people agenda within a values-led organisation. This posiotion will support Inverness and Orkney, therefore it is important that the successful canddiate lives within reasonable commuting distance to these locations. The role is flexible around hybrid working, this is a part time position - working pattern to be agreed. About the Role As HR Business Partner, you will act as a trusted advisor to senior leaders, driving people initiatives that support organisational growth and agility. You will contribute directly to strategic planning, ensuring people strategies are fully aligned with business objectives. With a non-bureaucratic and modern HR outlook, you will help shape a culture of trust, engagement, and continuous improvement. You will lead on employee experience, engagement, organisational design, talent acquisition, and leadership capability supported by insight and evidence to inform decision-making. A key part of the role is supporting managers through coaching, promoting courageous and people-centred decisions, and fostering a culture where open communication and respectful relationships thrive. Key Responsibilities Contribute to strategic and business planning, shaping and delivering annual people plans. Champion change initiatives and challenge the status quo to drive long-term value. Lead employee experience and engagement activities informed by feedback, data, and organisational values. Evolve and promote the organisation s employer value proposition across recruitment and external channels. Support inclusive and creative talent acquisition approaches, strengthening pipelines and partnerships. Work with leaders on organisational design to enhance agility without reliance on formal restructures. Use data, insights, surveys, and feedback to identify trends and influence priorities. Promote fair, human-centred employee relations, resolving issues early and informally where possible. Coach and empower managers to enhance leadership capability and team performance. Drive talent and development initiatives in partnership with the Learning & Development function. Ensure reward and recognition practices are transparent, equitable, and aligned with culture. Simplify and improve HR processes to support an agile, people-focused operating model. Skills & Experience Relevant professional qualification or significant equivalent experience. Strong capability in strategic people planning, organisational development, and engagement. Experience leading a small team and supporting organisational change. Skilled coach with the ability to challenge, influence, and support leaders. Up-to-date knowledge of HR trends and employment legislation. Proficient in using data and critical thinking to guide decisions. Ability to build strong, collaborative relationships across the organisation. Strong communication, marketing, and presentation skills. Agile, solutions-focused, and committed to continuous improvement.
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
Dec 07, 2025
Full time
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 06, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
HR Business Partner - Fully remote role - National charity - Initial 6 month fixed term contract with potential to extend - Salary up to £46,500 plus 28 days annual leave (plus bank holidays) and 35 bhour working week A fantastic UK charity organisation is looking for an HR Business Partner to join their HR function on an initial 6 month fixed term basis. This role will oversee HR administration and be responsible for the following: - Guide and support managers through HR process - provide leadership to HR Administrators - Generalist HR support - ER/Employee Relations casework - Lead on TUPE projects - Lead on redundancy programmes where required - Building relationships with stakeholders and looking at opportunities for improvement - HR projects and analyising of data To be considered suitable you will have previpous experience in a senior HR role (HR Advisor, HRBP or HR Manager) along with the following: - Ideally CIPD 5 or above - Strong HR generalist background - Experience of handling ER, TUPE and redundancies - Ideally some experience of leading/advising junior HR team members - Solid understanding of employment law >
Dec 06, 2025
Full time
HR Business Partner - Fully remote role - National charity - Initial 6 month fixed term contract with potential to extend - Salary up to £46,500 plus 28 days annual leave (plus bank holidays) and 35 bhour working week A fantastic UK charity organisation is looking for an HR Business Partner to join their HR function on an initial 6 month fixed term basis. This role will oversee HR administration and be responsible for the following: - Guide and support managers through HR process - provide leadership to HR Administrators - Generalist HR support - ER/Employee Relations casework - Lead on TUPE projects - Lead on redundancy programmes where required - Building relationships with stakeholders and looking at opportunities for improvement - HR projects and analyising of data To be considered suitable you will have previpous experience in a senior HR role (HR Advisor, HRBP or HR Manager) along with the following: - Ideally CIPD 5 or above - Strong HR generalist background - Experience of handling ER, TUPE and redundancies - Ideally some experience of leading/advising junior HR team members - Solid understanding of employment law >
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Customer Success Manager page is loaded Customer Success Managerlocations: Leeds Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101613 Job Context The Customer Success Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilisation products, to ultimately ensure the long term success of customers. What You'll Do Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base. Guide the customer throughout the Simpro Group journey and facilitate all resources offered. Identify inefficiencies between the customer and their software, inefficiencies with workflows and assistance with updating customers on additions to the software. Drive customer satisfaction through a number of support and account based activities, including supporting customers (phone, site calls, emails). Be a trusted advisor and source of advice for customers and colleagues and ensure customers receive regular updates on Simpro Group. Understand customer issues and capitalise on these opportunities (when appropriate) through selling revenue-generating products and additional training to existing customers. What You'll Bring Experience in customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal skills and the ability to build trust and rapport with stakeholders at all levels. Experience working with business process software in a customer-facing role would be a benefit. Be tech savvy and have the desire to learn, along with the ability to convey complex technical topics with simplicity. Exceptional customer service and troubleshooting/problem solving skills. Ability to work effectively under pressure and to perform well in a team dynamic. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with 5% employer contribution Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Flexible working environment Casual dress and relaxed office environment Happy hours and office games Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Dec 06, 2025
Full time
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Customer Success Manager page is loaded Customer Success Managerlocations: Leeds Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101613 Job Context The Customer Success Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilisation products, to ultimately ensure the long term success of customers. What You'll Do Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base. Guide the customer throughout the Simpro Group journey and facilitate all resources offered. Identify inefficiencies between the customer and their software, inefficiencies with workflows and assistance with updating customers on additions to the software. Drive customer satisfaction through a number of support and account based activities, including supporting customers (phone, site calls, emails). Be a trusted advisor and source of advice for customers and colleagues and ensure customers receive regular updates on Simpro Group. Understand customer issues and capitalise on these opportunities (when appropriate) through selling revenue-generating products and additional training to existing customers. What You'll Bring Experience in customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal skills and the ability to build trust and rapport with stakeholders at all levels. Experience working with business process software in a customer-facing role would be a benefit. Be tech savvy and have the desire to learn, along with the ability to convey complex technical topics with simplicity. Exceptional customer service and troubleshooting/problem solving skills. Ability to work effectively under pressure and to perform well in a team dynamic. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with 5% employer contribution Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Flexible working environment Casual dress and relaxed office environment Happy hours and office games Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Morson Edge is delighted to be partnering with a reputable and well established business in Gloucestershire to find a People Partner. You will need to be fluent in French, German, and or Dutch as well as be prepared for regular International Travel. This position focuses on creating and implementing people and partnership strategies that help teams perform at their best. You will lead the HR approach across multiple European locations (including Belgium, Denmark, France, Germany, Netherlands and Spain), with a strong emphasis on employee relations and collaboration with local representation groups. This role suits someone confident in handling challenges, making decisions under pressure and adapting quickly. Strong communication, influence, and the ability to view issues from a broad, strategic perspective are essential. Responsibilities include but aren't limited to : Support and deliver the people-focused elements of organisational change and improvement plans Work closely with senior leaders to plan and guide change activities effectively Build a strong understanding of each region s operational needs and challenges Work closely with works councils and employee representatives on HR and employment matters Provide guidance to ensure compliance with employment legislation according to region Translate business priorities into clear people objectives Lead and manage projects Coach managers to build independent thinking and problem-solving capability Support planning and delivery of learning linked to organisational goals Collaborate with HR operations, talent and recruitment teams to ensure strong processes and learning plans across the organisation You: Fluency in German, French, or Dutch Experience in a Senior Advisor, Business Partner, or Manager position HR experience across European regions Strong influencing skills and the ability to constructively challenge stakeholders Up-to-date knowledge of employment law and its application to internal processes Willingness to manage day-to-day HR queries alongside strategic work Ability to work independently while keeping senior HR leadership informed of key decisions and impacts Benefits include but aren't limited to: 26 days holiday plus purchasing scheme Hybrid working 2-3 days in the office Flexitime Excellent culture Health plans Parking
Dec 06, 2025
Full time
Morson Edge is delighted to be partnering with a reputable and well established business in Gloucestershire to find a People Partner. You will need to be fluent in French, German, and or Dutch as well as be prepared for regular International Travel. This position focuses on creating and implementing people and partnership strategies that help teams perform at their best. You will lead the HR approach across multiple European locations (including Belgium, Denmark, France, Germany, Netherlands and Spain), with a strong emphasis on employee relations and collaboration with local representation groups. This role suits someone confident in handling challenges, making decisions under pressure and adapting quickly. Strong communication, influence, and the ability to view issues from a broad, strategic perspective are essential. Responsibilities include but aren't limited to : Support and deliver the people-focused elements of organisational change and improvement plans Work closely with senior leaders to plan and guide change activities effectively Build a strong understanding of each region s operational needs and challenges Work closely with works councils and employee representatives on HR and employment matters Provide guidance to ensure compliance with employment legislation according to region Translate business priorities into clear people objectives Lead and manage projects Coach managers to build independent thinking and problem-solving capability Support planning and delivery of learning linked to organisational goals Collaborate with HR operations, talent and recruitment teams to ensure strong processes and learning plans across the organisation You: Fluency in German, French, or Dutch Experience in a Senior Advisor, Business Partner, or Manager position HR experience across European regions Strong influencing skills and the ability to constructively challenge stakeholders Up-to-date knowledge of employment law and its application to internal processes Willingness to manage day-to-day HR queries alongside strategic work Ability to work independently while keeping senior HR leadership informed of key decisions and impacts Benefits include but aren't limited to: 26 days holiday plus purchasing scheme Hybrid working 2-3 days in the office Flexitime Excellent culture Health plans Parking
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dec 06, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Dec 06, 2025
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Managing Partner - Public Sector UK&I London Backed by the incredible insight of Gartner Research, Gartner's growing Consulting business helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business is growing and provides independent support to National Governments and Public Sector organisations. Providing 'right practice' data driven support to decision making, informed by world class research across a range of current and emerging digital challenges, our teams aim to save taxpayers money and improve citizen outcomes for national, regional and local government. We are currently looking for highly talented Strategy Consulting professional (Senior Director, Managing Director, Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping the Public Sector in the UK. About The Role The Managing Partner, Public Sector will provide technology foresight, market intelligence to senior Government (central and local government) leaders. Strategic Planning for the CEO, CDO, CFO, CIO and senior IT executives ranging from roadmaps and operating models, to organisational design and governance, enabling data driven decision making, innovation and IT cost optimisation. What You Will Do The Managing Partner will own the relationship between Gartner's Public Sector clients in the UK and Gartner's amazing bespoke services within Gartner Consulting. What You Will Need We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of the Public Sector in the UK, for example: Central government (Home Office, Cabinet Office, HMRC); Local government; Healthcare (NHS and Department of Health and Social Care); Higher Education; Transport and infrastructure (Department for Transport, Highways England); Social services and housing. Experience in one or more of: CIO Advisory Services Digital Transformation Technology and IT Strategy Sourcing and Contract Optimisation Strategic Transformation and Cloud Strategy Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 105060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Dec 05, 2025
Full time
Managing Partner - Public Sector UK&I London Backed by the incredible insight of Gartner Research, Gartner's growing Consulting business helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business is growing and provides independent support to National Governments and Public Sector organisations. Providing 'right practice' data driven support to decision making, informed by world class research across a range of current and emerging digital challenges, our teams aim to save taxpayers money and improve citizen outcomes for national, regional and local government. We are currently looking for highly talented Strategy Consulting professional (Senior Director, Managing Director, Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping the Public Sector in the UK. About The Role The Managing Partner, Public Sector will provide technology foresight, market intelligence to senior Government (central and local government) leaders. Strategic Planning for the CEO, CDO, CFO, CIO and senior IT executives ranging from roadmaps and operating models, to organisational design and governance, enabling data driven decision making, innovation and IT cost optimisation. What You Will Do The Managing Partner will own the relationship between Gartner's Public Sector clients in the UK and Gartner's amazing bespoke services within Gartner Consulting. What You Will Need We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of the Public Sector in the UK, for example: Central government (Home Office, Cabinet Office, HMRC); Local government; Healthcare (NHS and Department of Health and Social Care); Higher Education; Transport and infrastructure (Department for Transport, Highways England); Social services and housing. Experience in one or more of: CIO Advisory Services Digital Transformation Technology and IT Strategy Sourcing and Contract Optimisation Strategic Transformation and Cloud Strategy Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 105060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Our client, a prominent entity in the Defence & Security sector, is currently seeking a skilled HR Advisor to join their team. This contract role within the Maritime Services business unit offers a unique opportunity to contribute to critical projects in a hybrid working arrangement, requiring 2-3 days on site per week at Broad Oak. Key Responsibilities: Providing comprehensive HR advice and support to business units within the Maritime Services sector Managing employee relations issues and ensuring compliance with HR policies and procedures Supporting recruitment processes, including interviews and onboarding of new staff Advising on performance management, employee development, and retention strategies Maintaining up-to-date records and HR documentation Collaborating with managers to address workforce challenges and develop effective HR solutions Ensuring all HR activities comply with relevant legislation and regulatory requirements Contributing to continuous improvement initiatives within the HR function Job Requirements: Significant experience in HR advisory roles, ideally within the Defence & Security sector Strong understanding of HR policies, procedures, and best practices Excellent communication and interpersonal skills Ability to handle confidential information with discretion Proficiency in HR software and Microsoft Office applications Experience with employee relations and conflict resolution Ability to work effectively both independently and as part of a team Security clearance level BPSS + SC in Flight Benefits: Competitive contract terms Opportunity to work on high-impact projects within the Defence & Security sector Hybrid working arrangements allowing for work-life balance Professional development and training opportunities Supportive and dynamic work environment If you are an experienced HR Advisor looking for a challenging role within the Defence & Security sector, we would love to hear from you. Apply now to join our client's dedicated team at Broad Oak.
Dec 05, 2025
Contractor
Our client, a prominent entity in the Defence & Security sector, is currently seeking a skilled HR Advisor to join their team. This contract role within the Maritime Services business unit offers a unique opportunity to contribute to critical projects in a hybrid working arrangement, requiring 2-3 days on site per week at Broad Oak. Key Responsibilities: Providing comprehensive HR advice and support to business units within the Maritime Services sector Managing employee relations issues and ensuring compliance with HR policies and procedures Supporting recruitment processes, including interviews and onboarding of new staff Advising on performance management, employee development, and retention strategies Maintaining up-to-date records and HR documentation Collaborating with managers to address workforce challenges and develop effective HR solutions Ensuring all HR activities comply with relevant legislation and regulatory requirements Contributing to continuous improvement initiatives within the HR function Job Requirements: Significant experience in HR advisory roles, ideally within the Defence & Security sector Strong understanding of HR policies, procedures, and best practices Excellent communication and interpersonal skills Ability to handle confidential information with discretion Proficiency in HR software and Microsoft Office applications Experience with employee relations and conflict resolution Ability to work effectively both independently and as part of a team Security clearance level BPSS + SC in Flight Benefits: Competitive contract terms Opportunity to work on high-impact projects within the Defence & Security sector Hybrid working arrangements allowing for work-life balance Professional development and training opportunities Supportive and dynamic work environment If you are an experienced HR Advisor looking for a challenging role within the Defence & Security sector, we would love to hear from you. Apply now to join our client's dedicated team at Broad Oak.
Head of Government Relations Location: UKO London, Moorgate, (Hybrid home and Office) Salary £68,150 to £74,325 per annum (plus ILW if applicable) Hours: 35 per week Contract: Fixed term contract (24 months) Are you ready to inform the UK's humanitarian agenda through humanitarian diplomacy and strategic government engagement? Are you well versed in international humanitarian law and keen to support its promotion and implementation? Are you passionate about driving change that supports vulnerable communities worldwide? As Head of Government Relations, you'll play a vital role in positioning the British Red Cross as a trusted partner on international humanitarian issues to UK Government departments. You'll lead strategic engagement in key policy areas, provide expert advice, and help ensure humanitarian priorities remain central to foreign policy. This role sits within the International Law and Policy Team and reports directly to the Director of International Law and Policy. A day in the life of the Head of Government Relations Strengthening the auxiliary role of the British Red Cross to the public authorities by building and maintaining relationships with senior UK Government stakeholders. With the Director, setting the strategic direction for government engagement on international law and policy matters, and coordinating initiatives that promote international humanitarian law and policy. Collaborating with internal teams to shape strategic engagement with FCDO and other departments. Line management of a cohort of senior policy and international law advisers (phased process, in cooperation with the International Law and Policy management team). Engage in planning, strategy, and financial reporting. To be a successful Head of Government Relations, you'll need Strong experience in government, the armed forces, or the Red Cross and Red Crescent Movement. Deep knowledge of international humanitarian law and humanitarian policy agendas. Proven ability to lead teams and manage complex advisory or policy work. Master's degree with a focus on international humanitarian/ development policy, public international law or the equivalent professional experience. Advanced understanding of current humanitarian policy agendas, including humanitarian protection, climate change impacts, migration and displacement, and localisation. Advanced understanding of international humanitarian law. Experience of running teams involved in complex advisory/ policy work. The closing date for applications is 23.59hrs on Tuesday the 23rd of December 2025. In return for your commitment and expertise, you'll get Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network. Together, we are the world's emergency responders
Dec 05, 2025
Full time
Head of Government Relations Location: UKO London, Moorgate, (Hybrid home and Office) Salary £68,150 to £74,325 per annum (plus ILW if applicable) Hours: 35 per week Contract: Fixed term contract (24 months) Are you ready to inform the UK's humanitarian agenda through humanitarian diplomacy and strategic government engagement? Are you well versed in international humanitarian law and keen to support its promotion and implementation? Are you passionate about driving change that supports vulnerable communities worldwide? As Head of Government Relations, you'll play a vital role in positioning the British Red Cross as a trusted partner on international humanitarian issues to UK Government departments. You'll lead strategic engagement in key policy areas, provide expert advice, and help ensure humanitarian priorities remain central to foreign policy. This role sits within the International Law and Policy Team and reports directly to the Director of International Law and Policy. A day in the life of the Head of Government Relations Strengthening the auxiliary role of the British Red Cross to the public authorities by building and maintaining relationships with senior UK Government stakeholders. With the Director, setting the strategic direction for government engagement on international law and policy matters, and coordinating initiatives that promote international humanitarian law and policy. Collaborating with internal teams to shape strategic engagement with FCDO and other departments. Line management of a cohort of senior policy and international law advisers (phased process, in cooperation with the International Law and Policy management team). Engage in planning, strategy, and financial reporting. To be a successful Head of Government Relations, you'll need Strong experience in government, the armed forces, or the Red Cross and Red Crescent Movement. Deep knowledge of international humanitarian law and humanitarian policy agendas. Proven ability to lead teams and manage complex advisory or policy work. Master's degree with a focus on international humanitarian/ development policy, public international law or the equivalent professional experience. Advanced understanding of current humanitarian policy agendas, including humanitarian protection, climate change impacts, migration and displacement, and localisation. Advanced understanding of international humanitarian law. Experience of running teams involved in complex advisory/ policy work. The closing date for applications is 23.59hrs on Tuesday the 23rd of December 2025. In return for your commitment and expertise, you'll get Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network. Together, we are the world's emergency responders
Legal Counsel - Underwriting & Claims page is loaded Legal Counsel - Underwriting & Claims Apply locations GBR - London time type Full time posted on Posted Yesterday job requisition id 341643 Primary Details Time Type: Full timeWorker Type: Employee Legal Counsel - Underwriting & Claims team Location: London Type: Full time, Permanent The opportunity We have a great opportunity for a Legal Counsel to join a highly regarded in house Legal team as a trusted legal advisor across our UK insurance and reinsurance operations , supporting them in the execution of their strategy by providing pragmatic solutions on a wide range of legal and regulatory matters. Your new role Provide clear, practical legal advice on a broad range of insurance and reinsurance related underwriting and distribution matters regulatory developments, and business projects. Support the Senior Legal Counsel and Head of Legal, Underwriting & Claims in delivering legal strategy and frameworks for managing legal risk . Draft, review, and negotiate contracts with a focus on legal robustness and commercial viability. Ad hoc advi c e on contentious matte r s, claims coverage, contract interpretation, and legal aspects of claims handling. Assist in training on legal and regulatory topics. Monitor and analyse legal developments and emerging risks, ensuring the business remains informed and compliant. Build strong relationships with stakeholders across the business and promote the Legal team as a valued and accessible resource. Contribute to the continuous improvement of legal processes, controls, and risk awareness. Represent the Legal team in cross-functional initiatives and support group-level projects. Participate in the legal duty solicitor rota. Foster strong internal relationships within the legal team. About you Qualified solicitor or barrister with a minimum of 4 years' post-qualification experience. A thorough understanding of English insurance law and the London insurance market and a good technical insurance knowledge across commercial insurance business Sound understanding of UK general insurance regulation relevant to insurance distribution and product governance is preferable Experience of multi-jurisdictional work is preferable Excellent drafting and client management skills Ability to prioritise and work under pressure Good presentation and negotiating skills Experience of direct client contact Confidence to act independently and make technical decisions within competence, with ability to judge when to seek advice Forward thinking and proactive in approach to work Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA . We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind . To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally . FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you ! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family . Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future . Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role . We believe this is our moment - what if it was yours too ? APPLY NOW and let's make it happen! Skills: Business Law, Communication, Contract Management, Critical Thinking, Intentional collaboration, Legal Consulting, Legal Documents, Legal Risk, Litigation Management, Managing performance, Negotiation, Research Analysis, Sound Judgment, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. . click apply for full job details
Dec 05, 2025
Full time
Legal Counsel - Underwriting & Claims page is loaded Legal Counsel - Underwriting & Claims Apply locations GBR - London time type Full time posted on Posted Yesterday job requisition id 341643 Primary Details Time Type: Full timeWorker Type: Employee Legal Counsel - Underwriting & Claims team Location: London Type: Full time, Permanent The opportunity We have a great opportunity for a Legal Counsel to join a highly regarded in house Legal team as a trusted legal advisor across our UK insurance and reinsurance operations , supporting them in the execution of their strategy by providing pragmatic solutions on a wide range of legal and regulatory matters. Your new role Provide clear, practical legal advice on a broad range of insurance and reinsurance related underwriting and distribution matters regulatory developments, and business projects. Support the Senior Legal Counsel and Head of Legal, Underwriting & Claims in delivering legal strategy and frameworks for managing legal risk . Draft, review, and negotiate contracts with a focus on legal robustness and commercial viability. Ad hoc advi c e on contentious matte r s, claims coverage, contract interpretation, and legal aspects of claims handling. Assist in training on legal and regulatory topics. Monitor and analyse legal developments and emerging risks, ensuring the business remains informed and compliant. Build strong relationships with stakeholders across the business and promote the Legal team as a valued and accessible resource. Contribute to the continuous improvement of legal processes, controls, and risk awareness. Represent the Legal team in cross-functional initiatives and support group-level projects. Participate in the legal duty solicitor rota. Foster strong internal relationships within the legal team. About you Qualified solicitor or barrister with a minimum of 4 years' post-qualification experience. A thorough understanding of English insurance law and the London insurance market and a good technical insurance knowledge across commercial insurance business Sound understanding of UK general insurance regulation relevant to insurance distribution and product governance is preferable Experience of multi-jurisdictional work is preferable Excellent drafting and client management skills Ability to prioritise and work under pressure Good presentation and negotiating skills Experience of direct client contact Confidence to act independently and make technical decisions within competence, with ability to judge when to seek advice Forward thinking and proactive in approach to work Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA . We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind . To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally . FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you ! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family . Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future . Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role . We believe this is our moment - what if it was yours too ? APPLY NOW and let's make it happen! Skills: Business Law, Communication, Contract Management, Critical Thinking, Intentional collaboration, Legal Consulting, Legal Documents, Legal Risk, Litigation Management, Managing performance, Negotiation, Research Analysis, Sound Judgment, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. . click apply for full job details
Location: Rochester Duration: 12 Month Contract Rate: 26.76 per hour umbrella (Inside IR35) Overview: To provide practical HR advice, guidance and support to employees, Line Managers, and business leaders. Extensive knowledge of Employment Legislation and the ability to communicate at all levels. This role is fast paced and the ability to prioritise effectively is key. Typical Duties Include (But not limited to): General advisory guidance and support to functional line managers on Company processes and procedures ER case management: experience of supporting Investigations, Absence Management, Ill Health Capability, Performance Management, this will include supporting the HR Business Partners with case work. Facilitate new starter inductions. Complete Interim (new starter) & Exit Interviews To produce, interpret and manage information and reports as required in order to support business requirements. Continuous Improvement, identify process improvements with the HR Function. Other adhoc duties and project work required to support the business and HR team to include developing & reviewing Management guides on HR processes. Key Skills / Knowledge & Qualifications: Previous HR advisor level experience. A practical knowledge of Human Resources processes and administrative procedures. Experience of employment legislation and best practice. Ability to communicate effectively, verbally and in writing, with managers and staff across all levels of the organisation. Confidentiality, honesty and integrity. Ability to build effective and productive relationships with managers and staff. Ability to produce accurate management information and data. Good organisational and prioritisation skills. Good IT skills in the use of Microsoft Office Applications CIPD qualified.
Dec 05, 2025
Contractor
Location: Rochester Duration: 12 Month Contract Rate: 26.76 per hour umbrella (Inside IR35) Overview: To provide practical HR advice, guidance and support to employees, Line Managers, and business leaders. Extensive knowledge of Employment Legislation and the ability to communicate at all levels. This role is fast paced and the ability to prioritise effectively is key. Typical Duties Include (But not limited to): General advisory guidance and support to functional line managers on Company processes and procedures ER case management: experience of supporting Investigations, Absence Management, Ill Health Capability, Performance Management, this will include supporting the HR Business Partners with case work. Facilitate new starter inductions. Complete Interim (new starter) & Exit Interviews To produce, interpret and manage information and reports as required in order to support business requirements. Continuous Improvement, identify process improvements with the HR Function. Other adhoc duties and project work required to support the business and HR team to include developing & reviewing Management guides on HR processes. Key Skills / Knowledge & Qualifications: Previous HR advisor level experience. A practical knowledge of Human Resources processes and administrative procedures. Experience of employment legislation and best practice. Ability to communicate effectively, verbally and in writing, with managers and staff across all levels of the organisation. Confidentiality, honesty and integrity. Ability to build effective and productive relationships with managers and staff. Ability to produce accurate management information and data. Good organisational and prioritisation skills. Good IT skills in the use of Microsoft Office Applications CIPD qualified.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Rochester, Kent
MORTGAGE TEAM LEADER . Do you have fabulous sales and coaching skills with a background in financial sales management? Are you great at connecting with people ? Look no further - this could be just the role for you Mortgage Team Leader Package: Basic Salary £45,000 pa OTE £50,000pa 5 days a week Monday-Friday: 08.30-6pm. 33 days paid holiday, extra day off on your birthday Pension, Life Insurance, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events We are looking for a highly motivated Team Leader to lead a team of mortgage & protection advisors/ lead generators, to help them realise their potential through coaching, training and support. This is an established team who are already delivering success. However, with an expanding team and more opportunities we are looking for someone who sees our vision and wants to work with us to take the department to the next level. The Mortgage Team Leader Role: Lead and manage a team to achieve their personal and business goals. Provide coaching and support through regular observations Help upskill individuals to confidently deliver the right outcome for our customers Carry out regular business review meetings with all individuals in the team. Motivate the team to achieve great results Liaising with the line manager to ensure maximisation of opportunities The Mortgage Team Leader Person: Previous sales managerial experience (even better if in financial services) Ability to motivate and inspire others Proven background in mortgage advice and sales Excellent ability to build rapport Exceptional communication skills Problem-solving skills, hardworking and focused Confident, resilient Professional, organised and have a great work ethic Driven by success, results and rewards! Essential Mortgage Team Leader Requirements: CEMAP1 qualified (or CAS status) and proven mortgage advisory experience Relationship-building that comes naturally If you have the current relevant experience for this role please do not hesitate , APPLY TODAY and submit your CV. Our property Recruitment Solutions for Business team are available for a confidential chat and will respond within 12-24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the experience required in the job description your application will not be considered.
Dec 05, 2025
Full time
MORTGAGE TEAM LEADER . Do you have fabulous sales and coaching skills with a background in financial sales management? Are you great at connecting with people ? Look no further - this could be just the role for you Mortgage Team Leader Package: Basic Salary £45,000 pa OTE £50,000pa 5 days a week Monday-Friday: 08.30-6pm. 33 days paid holiday, extra day off on your birthday Pension, Life Insurance, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events We are looking for a highly motivated Team Leader to lead a team of mortgage & protection advisors/ lead generators, to help them realise their potential through coaching, training and support. This is an established team who are already delivering success. However, with an expanding team and more opportunities we are looking for someone who sees our vision and wants to work with us to take the department to the next level. The Mortgage Team Leader Role: Lead and manage a team to achieve their personal and business goals. Provide coaching and support through regular observations Help upskill individuals to confidently deliver the right outcome for our customers Carry out regular business review meetings with all individuals in the team. Motivate the team to achieve great results Liaising with the line manager to ensure maximisation of opportunities The Mortgage Team Leader Person: Previous sales managerial experience (even better if in financial services) Ability to motivate and inspire others Proven background in mortgage advice and sales Excellent ability to build rapport Exceptional communication skills Problem-solving skills, hardworking and focused Confident, resilient Professional, organised and have a great work ethic Driven by success, results and rewards! Essential Mortgage Team Leader Requirements: CEMAP1 qualified (or CAS status) and proven mortgage advisory experience Relationship-building that comes naturally If you have the current relevant experience for this role please do not hesitate , APPLY TODAY and submit your CV. Our property Recruitment Solutions for Business team are available for a confidential chat and will respond within 12-24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the experience required in the job description your application will not be considered.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 05, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We're looking for a highly organised and proactive Talent & Mobility Lead to join our fast-paced global SaaS company. In this crucial role, you'll be the central point for managing the allocation of our talented teams across multiple global hubs. Your primary focus will be on ensuring the right people are in the right place at the right time to support our dynamic project needs. This is a hands-on operational role with oversight and stakeholder management responsibilities across HR, Legal, Finance, and Commercial leadership. Key Responsibilities: Project Staffing: Coordinate and manage the resourcing for various projects, ranging from a couple of weeks to long-term engagements. This includes identifying and assigning internal staff based on project requirements, skill sets, and availability. Secondments & Relocations: Facilitate the end-to-end process for employee secondments and relocations between our global offices. This involves coordinating logistics, preparing necessary documentation, and ensuring a smooth transition for the employee. Global Mobility & Compliance: Act as a key liaison with our Immigration and Legal teams to ensure all international travel, secondments, and relocations are managed in full compliance with local laws and company policies. You will work to ensure the safety and security of our employees while they are on company business. Stakeholder Communication: Maintain regular communication with project managers, team leads, and employees to understand staffing needs, provide updates on assignments, and address any concerns. Resource Management: Track employee availability, skills, and project assignments using our internal systems to maintain an accurate, up-to-date view of our global workforce. Vendor Management: Primary liaison with those vendors that facilitate the global mobility process including (immigration, tax and payroll advisors; PEO partners; relocation and destination service providers); manage SLAs, pricing, escalation, and quality controls Process Improvement: Identify opportunities to streamline and improve our staffing and mobility processes to enhance efficiency and employee experience.Developing, documenting, and implementing the Global Engine Mobility strategy and policy Requirements What You'll Bring: Qualifications & Skills Proven experience in a staffing, resourcing, or HR coordination role, preferably within a fast-paced, global organization. Strong understanding of project-based resourcing and the ability to manage multiple, competing priorities. Excellent communication and interpersonal skills, with the ability to build relationships with internal teams and external partners. Exceptional attention to detail and a high level of organization. A proactive and problem-solving mindset, with the ability to anticipate needs and act independently. Desirables: Familiarity with immigration and international travel processes is a plus. Experience with resource management software is desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with one of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two members of senior management Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 05, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We're looking for a highly organised and proactive Talent & Mobility Lead to join our fast-paced global SaaS company. In this crucial role, you'll be the central point for managing the allocation of our talented teams across multiple global hubs. Your primary focus will be on ensuring the right people are in the right place at the right time to support our dynamic project needs. This is a hands-on operational role with oversight and stakeholder management responsibilities across HR, Legal, Finance, and Commercial leadership. Key Responsibilities: Project Staffing: Coordinate and manage the resourcing for various projects, ranging from a couple of weeks to long-term engagements. This includes identifying and assigning internal staff based on project requirements, skill sets, and availability. Secondments & Relocations: Facilitate the end-to-end process for employee secondments and relocations between our global offices. This involves coordinating logistics, preparing necessary documentation, and ensuring a smooth transition for the employee. Global Mobility & Compliance: Act as a key liaison with our Immigration and Legal teams to ensure all international travel, secondments, and relocations are managed in full compliance with local laws and company policies. You will work to ensure the safety and security of our employees while they are on company business. Stakeholder Communication: Maintain regular communication with project managers, team leads, and employees to understand staffing needs, provide updates on assignments, and address any concerns. Resource Management: Track employee availability, skills, and project assignments using our internal systems to maintain an accurate, up-to-date view of our global workforce. Vendor Management: Primary liaison with those vendors that facilitate the global mobility process including (immigration, tax and payroll advisors; PEO partners; relocation and destination service providers); manage SLAs, pricing, escalation, and quality controls Process Improvement: Identify opportunities to streamline and improve our staffing and mobility processes to enhance efficiency and employee experience.Developing, documenting, and implementing the Global Engine Mobility strategy and policy Requirements What You'll Bring: Qualifications & Skills Proven experience in a staffing, resourcing, or HR coordination role, preferably within a fast-paced, global organization. Strong understanding of project-based resourcing and the ability to manage multiple, competing priorities. Excellent communication and interpersonal skills, with the ability to build relationships with internal teams and external partners. Exceptional attention to detail and a high level of organization. A proactive and problem-solving mindset, with the ability to anticipate needs and act independently. Desirables: Familiarity with immigration and international travel processes is a plus. Experience with resource management software is desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with one of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two members of senior management Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title : Director of Finance and Resources Contract : Part-time, permanent Hours : 15-22.5 hours per week, to be discussed with candidates at interview Salary : Circa £60,000 pro rata, per annum Location : The role is based at the Penny Brohn UK National Centre in Pill, Bristol with the opportunity for some flexible hybrid working. About Us Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists). Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need. The role We are excited to be recruiting for a Director of Finance and Resources to be responsible for the strategic and operational leadership of the financial management and HR functions within the Charity. Working closely with the CEO as a member of the Executive team, the post holder will act as a strategic advisor to the Trustee board. Key elements of the role will include: Leading the financial planning, cashflow management, budgeting and cost control for the charity. Working closely with the Finance Manager to ensure timely financial reporting is completed including monthly management accounts and forecasts. Responsibility for the production of the annual Financial Statements and Trustee Annual Report. Acting as an advisor and coach to senior staff to support and improve financial literacy and decision making whilst leading the annual budgeting and business cycle. Providing effective leadership, direction and training to the Finance and HR teams, ensuring that Finance and HR strategies align with the overall business strategy. Oversee HR operations, developing and implementing people strategies and ensuring compliance with employment law. The candidate we are looking for will have proven experience in a senior level finance role, preferably within the voluntary sector. They will also have experience of leading an HR team with a proven ability to drive strategic HR initiatives. Candidates should have excellent planning, communication and organisation skills and be able to effectively balance a substantial workload ranging from day-to-day tasks to strategic thinking. Joining an established team, the successful candidate will bring strong leadership as they build and maintain relationships across all areas of the Charity including the Trustee Board. In return for your hard work and dedication you will enjoy a wide variety of benefits including : 30 days holiday plus 8 bank holidays Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen Flexible and hybrid working Enhanced sick pay after six month s service Auto enrolment into the Penny Brohn UK pension scheme Free Life Assurance Family friendly policies with enhanced maternity and paternity leave after one year of service Specsavers Corporate eyecare test Cycle to work scheme Access to subsidised wellbeing at the Penny Brohn UK National Centre Thank you for considering Penny Brohn UK, we look forward to hearing from you! Timetable for appointment Closing date: Monday 8 December at 9.00am First interview: Thursday 11 December, Penny Brohn UK National Centre Second interview: Friday 19 December, Penny Brohn UK National Centre Start date to be agreed upon appointment of successful candidate Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. No agencies please.
Dec 05, 2025
Full time
Job Title : Director of Finance and Resources Contract : Part-time, permanent Hours : 15-22.5 hours per week, to be discussed with candidates at interview Salary : Circa £60,000 pro rata, per annum Location : The role is based at the Penny Brohn UK National Centre in Pill, Bristol with the opportunity for some flexible hybrid working. About Us Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists). Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need. The role We are excited to be recruiting for a Director of Finance and Resources to be responsible for the strategic and operational leadership of the financial management and HR functions within the Charity. Working closely with the CEO as a member of the Executive team, the post holder will act as a strategic advisor to the Trustee board. Key elements of the role will include: Leading the financial planning, cashflow management, budgeting and cost control for the charity. Working closely with the Finance Manager to ensure timely financial reporting is completed including monthly management accounts and forecasts. Responsibility for the production of the annual Financial Statements and Trustee Annual Report. Acting as an advisor and coach to senior staff to support and improve financial literacy and decision making whilst leading the annual budgeting and business cycle. Providing effective leadership, direction and training to the Finance and HR teams, ensuring that Finance and HR strategies align with the overall business strategy. Oversee HR operations, developing and implementing people strategies and ensuring compliance with employment law. The candidate we are looking for will have proven experience in a senior level finance role, preferably within the voluntary sector. They will also have experience of leading an HR team with a proven ability to drive strategic HR initiatives. Candidates should have excellent planning, communication and organisation skills and be able to effectively balance a substantial workload ranging from day-to-day tasks to strategic thinking. Joining an established team, the successful candidate will bring strong leadership as they build and maintain relationships across all areas of the Charity including the Trustee Board. In return for your hard work and dedication you will enjoy a wide variety of benefits including : 30 days holiday plus 8 bank holidays Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen Flexible and hybrid working Enhanced sick pay after six month s service Auto enrolment into the Penny Brohn UK pension scheme Free Life Assurance Family friendly policies with enhanced maternity and paternity leave after one year of service Specsavers Corporate eyecare test Cycle to work scheme Access to subsidised wellbeing at the Penny Brohn UK National Centre Thank you for considering Penny Brohn UK, we look forward to hearing from you! Timetable for appointment Closing date: Monday 8 December at 9.00am First interview: Thursday 11 December, Penny Brohn UK National Centre Second interview: Friday 19 December, Penny Brohn UK National Centre Start date to be agreed upon appointment of successful candidate Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. No agencies please.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 05, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Overview The Premier League's People team is looking for a Head of Reward, Systems and Services. The right candidate will have extensive experience in reward management, including compensation, benefits, recognition, and executive pay. They will have a strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. The Head of Reward, Systems and Services is responsible for designing, delivering, and managing the organisation's reward strategy to ensure it is competitive, fair, and aligned with business goals. This role covers compensation, benefits, recognition, and executive reward, ensuring that reward frameworks drive performance, engagement, and retention. In addition, the role oversees the people systems and HR services infrastructure, ensuring processes, technology, and service delivery are efficient, user-friendly, and enable a seamless employee experience. Who we are The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 189 countries. We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation's intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues. The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements. The role Reward Strategy & Design Develop and implement a comprehensive reward strategy that aligns with the Premier Leagues goals, culture, and values. Lead the design and review of base pay, bonus, incentives, and recognition programmes that drive performance and engagement. Design and maintain promotion frameworks that link progression to job evaluation, pay structures, and career pathways, ensuring consistency and fairness across the organisation. Ensure reward structures at head office remain competitive in the external market, balancing fairness, cost, and sustainability, whilst managing complexities of the shareholder/club expectations and requirements. Partner with Head of Talent and Finance to ensure reward supports broader talent management practices, workforce plans and financial planning strategies. Compensation & Benefits Management Oversee annual pay review, bonus cycles, and incentive plans. Evaluate and manage benefits offerings (pensions, health, wellbeing, and lifestyle benefits), ensuring value for employees and the business. Drive innovation in benefits to support employee wellbeing, inclusivity, and engagement. Operational Services (Payroll, Systems & Delivery) Lead payroll administration, ensuring accuracy, compliance, and timely delivery in partnership with Finance/HR Operations. Own and optimise reward and payroll processes, ensuring integration with HRIS and payroll, data integrity, and operational efficiency. Manage relationships with external reward vendors and service providers (e.g. payroll, benefits, recognition platforms). Drive continuous improvement in operational services to enhance efficiency, governance, and employee experience. Executive & Senior Reward Partner with the Chief People Officer and Remuneration Committee on executive pay frameworks, including base pay, incentives, and long-term reward structures. Prepare and present papers and proposals for the Board/Remuneration Committee to evolve our reward strategy across the Premier League. Data, Insights & Governance Lead on market benchmarking, job evaluation, and reward analytics to provide insights and recommendations. Ensure all compensation, benefits, payroll, and reward services comply with employment law, tax, and regulatory requirements. Manage external reward surveys and relationships with providers/consultants. Ensure reward programmes are equitable, transparent, and support diversity and inclusion objectives. Monitor reward-related risks and provide assurance to senior leadership and the Board. Leadership & Stakeholder Engagement Act as a trusted advisor to the People Team and senior leaders on pay, benefits, and recognition decisions. Build strong partnerships with People Team and finance to ensure joined-up decision making. Support managers with guidance and tools to make fair, consistent pay and reward decisions. Requirements for the role Extensive experience in reward management, including compensation, benefits, recognition, and executive pay. Strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. Proven expertise in using benchmarking tools, market data, and analytics to inform strategy and decision-making. Experience preparing and presenting reward proposals to senior executives, Board, or Remuneration Committees. Excellent stakeholder management and influencing skills, with credibility to advise C-suite leaders. Ability to navigate sensitive conversations around pay with discretion and diplomacy. Commercial acumen with the ability to balance competitiveness and cost-effectiveness. High integrity and judgement, able to manage highly confidential and sensitive information. Analytical, detail-oriented, and data-driven with the ability to simplify complex information. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Wednesday 10 December 2025. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
Dec 05, 2025
Full time
Overview The Premier League's People team is looking for a Head of Reward, Systems and Services. The right candidate will have extensive experience in reward management, including compensation, benefits, recognition, and executive pay. They will have a strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. The Head of Reward, Systems and Services is responsible for designing, delivering, and managing the organisation's reward strategy to ensure it is competitive, fair, and aligned with business goals. This role covers compensation, benefits, recognition, and executive reward, ensuring that reward frameworks drive performance, engagement, and retention. In addition, the role oversees the people systems and HR services infrastructure, ensuring processes, technology, and service delivery are efficient, user-friendly, and enable a seamless employee experience. Who we are The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 189 countries. We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation's intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues. The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements. The role Reward Strategy & Design Develop and implement a comprehensive reward strategy that aligns with the Premier Leagues goals, culture, and values. Lead the design and review of base pay, bonus, incentives, and recognition programmes that drive performance and engagement. Design and maintain promotion frameworks that link progression to job evaluation, pay structures, and career pathways, ensuring consistency and fairness across the organisation. Ensure reward structures at head office remain competitive in the external market, balancing fairness, cost, and sustainability, whilst managing complexities of the shareholder/club expectations and requirements. Partner with Head of Talent and Finance to ensure reward supports broader talent management practices, workforce plans and financial planning strategies. Compensation & Benefits Management Oversee annual pay review, bonus cycles, and incentive plans. Evaluate and manage benefits offerings (pensions, health, wellbeing, and lifestyle benefits), ensuring value for employees and the business. Drive innovation in benefits to support employee wellbeing, inclusivity, and engagement. Operational Services (Payroll, Systems & Delivery) Lead payroll administration, ensuring accuracy, compliance, and timely delivery in partnership with Finance/HR Operations. Own and optimise reward and payroll processes, ensuring integration with HRIS and payroll, data integrity, and operational efficiency. Manage relationships with external reward vendors and service providers (e.g. payroll, benefits, recognition platforms). Drive continuous improvement in operational services to enhance efficiency, governance, and employee experience. Executive & Senior Reward Partner with the Chief People Officer and Remuneration Committee on executive pay frameworks, including base pay, incentives, and long-term reward structures. Prepare and present papers and proposals for the Board/Remuneration Committee to evolve our reward strategy across the Premier League. Data, Insights & Governance Lead on market benchmarking, job evaluation, and reward analytics to provide insights and recommendations. Ensure all compensation, benefits, payroll, and reward services comply with employment law, tax, and regulatory requirements. Manage external reward surveys and relationships with providers/consultants. Ensure reward programmes are equitable, transparent, and support diversity and inclusion objectives. Monitor reward-related risks and provide assurance to senior leadership and the Board. Leadership & Stakeholder Engagement Act as a trusted advisor to the People Team and senior leaders on pay, benefits, and recognition decisions. Build strong partnerships with People Team and finance to ensure joined-up decision making. Support managers with guidance and tools to make fair, consistent pay and reward decisions. Requirements for the role Extensive experience in reward management, including compensation, benefits, recognition, and executive pay. Strong understanding of reward governance, compliance, and regulatory requirements, particularly in high-profile or regulated sectors. Proven expertise in using benchmarking tools, market data, and analytics to inform strategy and decision-making. Experience preparing and presenting reward proposals to senior executives, Board, or Remuneration Committees. Excellent stakeholder management and influencing skills, with credibility to advise C-suite leaders. Ability to navigate sensitive conversations around pay with discretion and diplomacy. Commercial acumen with the ability to balance competitiveness and cost-effectiveness. High integrity and judgement, able to manage highly confidential and sensitive information. Analytical, detail-oriented, and data-driven with the ability to simplify complex information. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Wednesday 10 December 2025. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
Senior HR Advisor Hybrid working - Offices in Crawley. Paying up to £40,000 A leading IT company is seeking a Senior HR Advisor to join their team on a permanent basis. This is a fantastic opportunity to play a key role in supporting managers and employees, ensuring best practice across all areas of HR. Key Responsibilities Provide expert advice on HR policies, employee relations, and organisational
Dec 05, 2025
Full time
Senior HR Advisor Hybrid working - Offices in Crawley. Paying up to £40,000 A leading IT company is seeking a Senior HR Advisor to join their team on a permanent basis. This is a fantastic opportunity to play a key role in supporting managers and employees, ensuring best practice across all areas of HR. Key Responsibilities Provide expert advice on HR policies, employee relations, and organisational
