EE Field & Events Guide - Event / Pop Up Sales Field & Events Guide - Event Sales (EE Broadband) What's In It For You • £28,742 basic salary + uncapped commission (possibility to earn £50k+!) • Paid travel expenses • Big discounts on EE & BT products • Career development and professional training • Optional private healthcare & dental cover • A fun, supportive team culture with exciting incentives Connect People. Power Communities. Bring EE to Life. At EE, we're not just about mobile networks - we're about connecting people for good. We're looking for confident, outgoing people to join our Field & Events Sales team. You'll be the face of EE at shopping centres, pop-up stands, and community events - engaging customers, sparking conversations, and helping them discover the power of EE Broadband. If you love talking to people, thrive on hitting targets, and want to be rewarded for your hard work - this is the perfect opportunity to take your sales career to the next level. What You'll Do As a Field & Events Guide, you'll bring EE's unbeatable broadband offers to life - delivering a Personal, Simple, and Brilliant experience every time. • Engage shoppers at pop-up stands and events with EE Broadband offers. • Turn conversations into sales by understanding customer needs and matching them with the right EE solutions. • Work across multiple event locations, with all travel costs fully covered. • Deliver exceptional customer service while achieving and exceeding your targets. • Build trust and connection - making every customer feel valued, informed, and supported. • Represent the EE brand proudly at events, sharing the benefits of staying connected with EE. What We're Looking For • A confident, energetic personality - someone who can engage customers in busy environments like shopping centres • A resilient, positive, and target-driven attitude. • Great communication skills - you know how to listen, build rapport, and engage naturally. • A driving licence(Essential). • A strong sense of motivation - you love achieving goals and being rewarded for it. Ready to Engage, Inspire, and Sell Brilliantly? If you're confident, motivated, and ready to take control of your earning potential, we'd love to meet you. Apply now to join EE as a Field & Events Guide (Event Sales) - and start earning, growing, and connecting your community today.
Dec 07, 2025
Full time
EE Field & Events Guide - Event / Pop Up Sales Field & Events Guide - Event Sales (EE Broadband) What's In It For You • £28,742 basic salary + uncapped commission (possibility to earn £50k+!) • Paid travel expenses • Big discounts on EE & BT products • Career development and professional training • Optional private healthcare & dental cover • A fun, supportive team culture with exciting incentives Connect People. Power Communities. Bring EE to Life. At EE, we're not just about mobile networks - we're about connecting people for good. We're looking for confident, outgoing people to join our Field & Events Sales team. You'll be the face of EE at shopping centres, pop-up stands, and community events - engaging customers, sparking conversations, and helping them discover the power of EE Broadband. If you love talking to people, thrive on hitting targets, and want to be rewarded for your hard work - this is the perfect opportunity to take your sales career to the next level. What You'll Do As a Field & Events Guide, you'll bring EE's unbeatable broadband offers to life - delivering a Personal, Simple, and Brilliant experience every time. • Engage shoppers at pop-up stands and events with EE Broadband offers. • Turn conversations into sales by understanding customer needs and matching them with the right EE solutions. • Work across multiple event locations, with all travel costs fully covered. • Deliver exceptional customer service while achieving and exceeding your targets. • Build trust and connection - making every customer feel valued, informed, and supported. • Represent the EE brand proudly at events, sharing the benefits of staying connected with EE. What We're Looking For • A confident, energetic personality - someone who can engage customers in busy environments like shopping centres • A resilient, positive, and target-driven attitude. • Great communication skills - you know how to listen, build rapport, and engage naturally. • A driving licence(Essential). • A strong sense of motivation - you love achieving goals and being rewarded for it. Ready to Engage, Inspire, and Sell Brilliantly? If you're confident, motivated, and ready to take control of your earning potential, we'd love to meet you. Apply now to join EE as a Field & Events Guide (Event Sales) - and start earning, growing, and connecting your community today.
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! We are currently recruiting for RSPB Fundraisers in Leeds. Please only apply if you are within 10 miles of this location or surrounding towns. You can expect to be travelling to pre arranged venues in Sheffield, Huddersfield and Wakefield. Position: Wildlife Fundraiser Leeds Ref: NOV Location: Leeds Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 21st Dec 2025. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for people and a belief in the power of conservation (we'll teach you the rest!) Resilience: the ability to face rejection and keep going with positivity. Confidence speaking to strangers and working towards clear targets. A full UK driving licence. Availability to work 3 out of 4 weekends in any given month. Willingness to travel up to an hour from home each way every day. Comfortable working outdoors and often alone. Fundraising, sales, or customer service experience. Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered). Whether you're from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Dec 06, 2025
Full time
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! We are currently recruiting for RSPB Fundraisers in Leeds. Please only apply if you are within 10 miles of this location or surrounding towns. You can expect to be travelling to pre arranged venues in Sheffield, Huddersfield and Wakefield. Position: Wildlife Fundraiser Leeds Ref: NOV Location: Leeds Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 21st Dec 2025. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for people and a belief in the power of conservation (we'll teach you the rest!) Resilience: the ability to face rejection and keep going with positivity. Confidence speaking to strangers and working towards clear targets. A full UK driving licence. Availability to work 3 out of 4 weekends in any given month. Willingness to travel up to an hour from home each way every day. Comfortable working outdoors and often alone. Fundraising, sales, or customer service experience. Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered). Whether you're from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Customer Solutions Specialist (Geotechnical Engineer) Customer Solutions Specialist (Geotechnical Engineer) About Us At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customers' expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required. Learn from the customer how, what, where and why they are using our products or competing products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business. Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyze to establish the current and desired picture. Provides solutions appropriate to the client's needs and to improve their business results. Be responsive to customer technical queries providing timely and professional support. Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers. Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers. Market development - setting up demonstrations, webinars and supplying product information to prospective customers. Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions. Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling. Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry. Teritary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline. Operational experience in civil or environmental engineering infrastructure construction projects an advantage. Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage. Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru. Relationship building abilities. Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility. Demonstrable ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements. Keeps sales teams and management updated proactively on progress of all solutions, pre sales, and post sales. Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings. Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Our people - Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today with a covering letter and CV.
Dec 05, 2025
Full time
Customer Solutions Specialist (Geotechnical Engineer) Customer Solutions Specialist (Geotechnical Engineer) About Us At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customers' expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required. Learn from the customer how, what, where and why they are using our products or competing products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business. Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyze to establish the current and desired picture. Provides solutions appropriate to the client's needs and to improve their business results. Be responsive to customer technical queries providing timely and professional support. Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers. Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers. Market development - setting up demonstrations, webinars and supplying product information to prospective customers. Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions. Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling. Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry. Teritary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline. Operational experience in civil or environmental engineering infrastructure construction projects an advantage. Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage. Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru. Relationship building abilities. Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility. Demonstrable ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements. Keeps sales teams and management updated proactively on progress of all solutions, pre sales, and post sales. Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings. Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Our people - Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today with a covering letter and CV.
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Dec 05, 2025
Full time
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Overview Job title: Global Markets & Instinet Business Auditor Corporate Title: Vice President Department: Internal Audit Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wholesale (Global Markets and Investment Banking), Wealth Management, and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit . Instinet, a trading arm of Nomura also operates as a broker that executes trades for asset management firms, hedge funds, insurance companies, mutual funds and pension funds. Instinet provides sales trading services, trading technologies, trade cost analytics, commission management, independent research and dark pools of liquidity. For further information about Instinet, visit . Department overview The Global Internal Audit department is a key part of Nomura's corporate governance, and its primary objective is to review the company's control environment and report any weaknesses identified to the Audit Committees and senior management. The EMEA Internal Audit department comprises 53 professionals, who have responsibilities across Global Markets, Instinet, Investment Banking and Investment Management business lines, as well as Corporate functions including middle and back office support, Risk Management, Compliance and Information Technology. Audit coverage is managed functionally by Global Portfolio Directors, with regional and legal entity oversight by regional heads. The Head of EMEA Internal audit is also Nomura Wholesale Division Global Head of Internal Audit, based in London. The Head of Americas Internal Audit is responsible for Instinet. Role description The Internal Audit department has adopted a fully integrated audit approach and business auditors are expected to work closely with IT auditors on complex and often global audits. This role is suited to a highly motivated candidate who has experience auditing business processes relating to Global Markets and an Equities brokerage environment, who is driven to make an impact in a global organisation and grow their career to the next level. In addition to controls over business processes, an understanding of technology controls would also be an advantage. Main duties Manage and support internal audits of Global Markets and Instinet businesses, in addition to other areas such as Investment Banking and / or Crypto Assets. Actively take part in all stages of the audit from audit planning and fieldwork through to document and agreeing issues and the audit report with key auditees, raising value added control improvements to senior management. Manage and perform risk assessments across Global Markets, Instinet and other businesses using the departmental risk assessment methodology. Manage interaction with key Global Markets and Instinet stakeholders. Assist with the continuous monitoring programme including regular meetings with key auditees and evaluating any changes in the risk profile of which might result in a change in the audit plan, risk assessments or audit universe. Execute audits in accordance with departmental standards and conduct effective risk assessments on processes/functions during the audit. Ensure consistent delivery of assignments on time and to quality of methodology standards. Support IA's strategic initiative for Data Analytics by being an active supporter and contributor to this initiative. Utilise data analysis to improve and enhance the audit approach. Direct and carry out pre-implementation reviews, special projects, ad hoc investigations and advisory work where required. Follow-up of issues that are raised in audit reports. Continually seek to improve audit and departmental processes. Skills, experience, qualifications and knowledge required Strong background and experience of auditing Global Markets and Equity Brokerage (equities), and supporting operational processes, in a brokerage or financial institution that is subject to global regulatory standards. Strong leadership skills: Has a proven track record of demonstrating maturity and leadership, acts as a role model and holds self and others to high standards of excellence. Able to motivate, coach and develop staff to achieve departmental and personal objectives. Relationship Management: Has proven ability to build strong relationships with auditees and can effectively manage upwards at senior levels. Demonstrates clear understanding of the business needs and exceeds expectations. Able to network and manage relationships at senior levels across the organisation and in the wider financial services industry. Strong background and experience of managing and executing Front-to-Back audits within a Global Markets or brokerage environment. Experience of successfully performing complex audit projects, as well as performing multiple audits concurrently. Strong analytical skills with the ability to identify key risks and control weaknesses, and sound judgement on the criticality and impact of issues identified, with a risk and commercial focus. Confident manner and strong communication skills, both oral and written. Strong time and project management skills, consistently delivering to deadlines (budget and time). A proven ability to work effectively on multiple tasks, exercise good judgement in prioritizing one's own workload to meet deadlines. A bachelor's degree or higher education qualification supported by work experience as a Business auditor in a financial services firm, Consulting firm or Big 4 firm. Chartered Accountancy (ACA/ACCA/CISA) or equivalent qualification preferred. Sound knowledge of general auditing principles and best practices and standards, and experience of using agile audit techniques. Experience of using data analytics to gain audit assurance would be beneficial. Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Oct 29, 2025
Full time
Overview Job title: Global Markets & Instinet Business Auditor Corporate Title: Vice President Department: Internal Audit Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wholesale (Global Markets and Investment Banking), Wealth Management, and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit . Instinet, a trading arm of Nomura also operates as a broker that executes trades for asset management firms, hedge funds, insurance companies, mutual funds and pension funds. Instinet provides sales trading services, trading technologies, trade cost analytics, commission management, independent research and dark pools of liquidity. For further information about Instinet, visit . Department overview The Global Internal Audit department is a key part of Nomura's corporate governance, and its primary objective is to review the company's control environment and report any weaknesses identified to the Audit Committees and senior management. The EMEA Internal Audit department comprises 53 professionals, who have responsibilities across Global Markets, Instinet, Investment Banking and Investment Management business lines, as well as Corporate functions including middle and back office support, Risk Management, Compliance and Information Technology. Audit coverage is managed functionally by Global Portfolio Directors, with regional and legal entity oversight by regional heads. The Head of EMEA Internal audit is also Nomura Wholesale Division Global Head of Internal Audit, based in London. The Head of Americas Internal Audit is responsible for Instinet. Role description The Internal Audit department has adopted a fully integrated audit approach and business auditors are expected to work closely with IT auditors on complex and often global audits. This role is suited to a highly motivated candidate who has experience auditing business processes relating to Global Markets and an Equities brokerage environment, who is driven to make an impact in a global organisation and grow their career to the next level. In addition to controls over business processes, an understanding of technology controls would also be an advantage. Main duties Manage and support internal audits of Global Markets and Instinet businesses, in addition to other areas such as Investment Banking and / or Crypto Assets. Actively take part in all stages of the audit from audit planning and fieldwork through to document and agreeing issues and the audit report with key auditees, raising value added control improvements to senior management. Manage and perform risk assessments across Global Markets, Instinet and other businesses using the departmental risk assessment methodology. Manage interaction with key Global Markets and Instinet stakeholders. Assist with the continuous monitoring programme including regular meetings with key auditees and evaluating any changes in the risk profile of which might result in a change in the audit plan, risk assessments or audit universe. Execute audits in accordance with departmental standards and conduct effective risk assessments on processes/functions during the audit. Ensure consistent delivery of assignments on time and to quality of methodology standards. Support IA's strategic initiative for Data Analytics by being an active supporter and contributor to this initiative. Utilise data analysis to improve and enhance the audit approach. Direct and carry out pre-implementation reviews, special projects, ad hoc investigations and advisory work where required. Follow-up of issues that are raised in audit reports. Continually seek to improve audit and departmental processes. Skills, experience, qualifications and knowledge required Strong background and experience of auditing Global Markets and Equity Brokerage (equities), and supporting operational processes, in a brokerage or financial institution that is subject to global regulatory standards. Strong leadership skills: Has a proven track record of demonstrating maturity and leadership, acts as a role model and holds self and others to high standards of excellence. Able to motivate, coach and develop staff to achieve departmental and personal objectives. Relationship Management: Has proven ability to build strong relationships with auditees and can effectively manage upwards at senior levels. Demonstrates clear understanding of the business needs and exceeds expectations. Able to network and manage relationships at senior levels across the organisation and in the wider financial services industry. Strong background and experience of managing and executing Front-to-Back audits within a Global Markets or brokerage environment. Experience of successfully performing complex audit projects, as well as performing multiple audits concurrently. Strong analytical skills with the ability to identify key risks and control weaknesses, and sound judgement on the criticality and impact of issues identified, with a risk and commercial focus. Confident manner and strong communication skills, both oral and written. Strong time and project management skills, consistently delivering to deadlines (budget and time). A proven ability to work effectively on multiple tasks, exercise good judgement in prioritizing one's own workload to meet deadlines. A bachelor's degree or higher education qualification supported by work experience as a Business auditor in a financial services firm, Consulting firm or Big 4 firm. Chartered Accountancy (ACA/ACCA/CISA) or equivalent qualification preferred. Sound knowledge of general auditing principles and best practices and standards, and experience of using agile audit techniques. Experience of using data analytics to gain audit assurance would be beneficial. Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
