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crm systems officer
Adecco
Financial Administration Officer
Adecco City, Manchester
Financial Administration Officer Location/ Details: Manchester Office based, 5 days per week 9-5, Monday - Friday 35hrs total 12.50ph Temporary ongoing role with opportunity for long term employment. About the Role We're looking for a proactive Financial Administrator to join our FSCS complaints team. You will pull and prepare data, and ensure accurate, compliant responses. This role is ideal for someone who enjoys working in a regulated financial environment and has excellent attention to detail. Key Responsibilities Manage FSCS-related complaints and customer communications. Pull, validate, and provide data to customers. Maintain accurate records and support general administration tasks. Ensure compliance with FCA, FSCS, and GDPR requirements. Skills & Experience Strong attention to detail and organizational skills. Experience in financial administration within a regulated environment. Confident with Excel and CRM systems. Clear written and verbal communication skills. Personal Attributes Proactive, accurate, and customer-focused. Comfortable working in a structured, regulated setting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 07, 2025
Seasonal
Financial Administration Officer Location/ Details: Manchester Office based, 5 days per week 9-5, Monday - Friday 35hrs total 12.50ph Temporary ongoing role with opportunity for long term employment. About the Role We're looking for a proactive Financial Administrator to join our FSCS complaints team. You will pull and prepare data, and ensure accurate, compliant responses. This role is ideal for someone who enjoys working in a regulated financial environment and has excellent attention to detail. Key Responsibilities Manage FSCS-related complaints and customer communications. Pull, validate, and provide data to customers. Maintain accurate records and support general administration tasks. Ensure compliance with FCA, FSCS, and GDPR requirements. Skills & Experience Strong attention to detail and organizational skills. Experience in financial administration within a regulated environment. Confident with Excel and CRM systems. Clear written and verbal communication skills. Personal Attributes Proactive, accurate, and customer-focused. Comfortable working in a structured, regulated setting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Coyles
Housing Maintenance Administration Officer
Coyles Milton, Cambridgeshire
One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services. Key Responsibilities: Provide administrative support to the Housing Maintenance Team Manage resident enquiries via phone, email, and internal systems Support the scheduling and coordination of maintenance and repair works Update records, logs, and databases accurately Assist in ensuring repairs and service requests are delivered efficiently Work collaboratively with internal departments and external contractors Requirements: Strong administrative background, ideally within housing, repairs, or a customer-focused environment Excellent communication and organisational skills Ability to manage competing priorities in a fast-paced setting Confidence using IT systems and CRM platforms Professional and customer-focused approach If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Dec 06, 2025
Contractor
One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services. Key Responsibilities: Provide administrative support to the Housing Maintenance Team Manage resident enquiries via phone, email, and internal systems Support the scheduling and coordination of maintenance and repair works Update records, logs, and databases accurately Assist in ensuring repairs and service requests are delivered efficiently Work collaboratively with internal departments and external contractors Requirements: Strong administrative background, ideally within housing, repairs, or a customer-focused environment Excellent communication and organisational skills Ability to manage competing priorities in a fast-paced setting Confidence using IT systems and CRM platforms Professional and customer-focused approach If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
TPP Recruitment
Operational Support Officer
TPP Recruitment
Ready to take on a temporary role where your work supports a meaningful cause? Here's a brilliant chance to join a purpose-led charity as their Operations Support Officer , helping keep vital engagement work running smoothly, safely, and with heart. This role would suit someone who thrives on practical problem-solving, enjoys delivering meaningful activities, and loves being right at the centre of community-focused work. If you have previous experience in engagement, community work, youth work or similar sectors, especially within a charity or non-profit setting this could be your next rewarding step! Role: Operations Support Officer Organisation Type: Charity Salary/Rate: £15.35 - £16.48 per hour Working Arrangements: Hybrid (2 days required in the office per week plus event days) Location: Employment Type: Temporary position Closing Date: CVs reviewed on a rolling basis - early applications encouraged! The Role As an Operations Support Officer , you'll play a central part in ensuring day-to-day delivery runs seamlessly across engagement activities, events, outreach, and data processes for the Rees Foundation. You'll be the steady pair of hands keeping things moving forward, supporting colleagues, engaging with vulnerable groups, and contributing to safe, inclusive practice. Your responsibilities will include: Leading or co-delivering engagement sessions, events, outreach and activities Coordinating logistics, materials, bookings and preparation Providing planning support, practice guidance and creative input Helping develop session plans and engagement approaches Acting as a senior point of contact during delivery and ensuring safe practice Supporting and coordinating workflow to keep activities running to plan Troubleshooting routine delivery issues with a calm, solutions-first mindset Ensuring information flows smoothly between colleagues Providing general operational support to keep the engagement function joined-up Contributing to the scoping of CRM and system improvements Supporting data collection, organisation and preparation Ensuring accurate recording of activities, participant details and monitoring information Supporting partnership engagement and stakeholder communication Promoting activities to care-experienced people and community partners Building positive relationships and ensuring inclusive practice Keeping accurate notes, updates, and engagement records Feeding updates to the Head of Service Delivery for reporting needs Promptly flagging safeguarding or risk concerns You'll shine in this role if you have: Strong experience in community work, engagement, youth work or similar Confidence delivering sessions with vulnerable groups The ability to support colleagues daily without holding managerial authority Excellent organisational skills and comfort juggling multiple tasks A calm, proactive approach to problem-solving Strong communication skills and a collaborative working style Comfort working with data, systems and record-keeping A commitment to safe working, professional boundaries and risk escalation Experience co-producing with care-experienced or vulnerable groups Background in a charity or social care environment Familiarity with trauma-informed or person-centred practice CRM or data system experience Why Apply? You'll be part of a charity doing genuinely meaningful work Every day brings variety - engagement, operations, outreach, data, coordination You'll be stepping into a supportive team that values practical, confident doers Perfect for candidates who love purposeful, community-focused impact Please note: An enhanced DBS is required for this role (or willingness to obtain one). Interested? CVs are being reviewed on a rolling basis - early applications are encouraged! This is a hands-on operational support role, perfect for someone who enjoys rolling up their sleeves and making things happen. Apply now to be part of this impactful temporary opportunity with a wonderful charity dedicated to care and the community. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Dec 05, 2025
Full time
Ready to take on a temporary role where your work supports a meaningful cause? Here's a brilliant chance to join a purpose-led charity as their Operations Support Officer , helping keep vital engagement work running smoothly, safely, and with heart. This role would suit someone who thrives on practical problem-solving, enjoys delivering meaningful activities, and loves being right at the centre of community-focused work. If you have previous experience in engagement, community work, youth work or similar sectors, especially within a charity or non-profit setting this could be your next rewarding step! Role: Operations Support Officer Organisation Type: Charity Salary/Rate: £15.35 - £16.48 per hour Working Arrangements: Hybrid (2 days required in the office per week plus event days) Location: Employment Type: Temporary position Closing Date: CVs reviewed on a rolling basis - early applications encouraged! The Role As an Operations Support Officer , you'll play a central part in ensuring day-to-day delivery runs seamlessly across engagement activities, events, outreach, and data processes for the Rees Foundation. You'll be the steady pair of hands keeping things moving forward, supporting colleagues, engaging with vulnerable groups, and contributing to safe, inclusive practice. Your responsibilities will include: Leading or co-delivering engagement sessions, events, outreach and activities Coordinating logistics, materials, bookings and preparation Providing planning support, practice guidance and creative input Helping develop session plans and engagement approaches Acting as a senior point of contact during delivery and ensuring safe practice Supporting and coordinating workflow to keep activities running to plan Troubleshooting routine delivery issues with a calm, solutions-first mindset Ensuring information flows smoothly between colleagues Providing general operational support to keep the engagement function joined-up Contributing to the scoping of CRM and system improvements Supporting data collection, organisation and preparation Ensuring accurate recording of activities, participant details and monitoring information Supporting partnership engagement and stakeholder communication Promoting activities to care-experienced people and community partners Building positive relationships and ensuring inclusive practice Keeping accurate notes, updates, and engagement records Feeding updates to the Head of Service Delivery for reporting needs Promptly flagging safeguarding or risk concerns You'll shine in this role if you have: Strong experience in community work, engagement, youth work or similar Confidence delivering sessions with vulnerable groups The ability to support colleagues daily without holding managerial authority Excellent organisational skills and comfort juggling multiple tasks A calm, proactive approach to problem-solving Strong communication skills and a collaborative working style Comfort working with data, systems and record-keeping A commitment to safe working, professional boundaries and risk escalation Experience co-producing with care-experienced or vulnerable groups Background in a charity or social care environment Familiarity with trauma-informed or person-centred practice CRM or data system experience Why Apply? You'll be part of a charity doing genuinely meaningful work Every day brings variety - engagement, operations, outreach, data, coordination You'll be stepping into a supportive team that values practical, confident doers Perfect for candidates who love purposeful, community-focused impact Please note: An enhanced DBS is required for this role (or willingness to obtain one). Interested? CVs are being reviewed on a rolling basis - early applications are encouraged! This is a hands-on operational support role, perfect for someone who enjoys rolling up their sleeves and making things happen. Apply now to be part of this impactful temporary opportunity with a wonderful charity dedicated to care and the community. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Royal Academy of Music
Executive Officer (Philanthropy)
Royal Academy of Music City Of Westminster, London
The Royal Academy of Music is a creative and vibrant workplace with a diverse mix of students and staff from over 60 countries. Many of the world's leading musicians and performers have studied with us and we are firmly focused on developing tomorrow's musical leaders across several disciplines, including classical performance, composition, opera, jazz, and musical theatre. Integral to the musical training we offer is the opportunity to perform; in an average year, the Academy runs a vibrant programme of around 500 events. Philanthropy plays a significant role in the life of the Academy and supports our mission to develop and educate the musicians of tomorrow. The Royal Academy of Music's Future campaign was launched in 2022 with a target of £60m, making it the most ambitious campaign for a conservatoire outside the US. Having exceeded that target, we extended the Campaign to £100 million. We are seeking an effective and organised Executive Officer (Philanthropy) to play a key role within the Academy's dynamic and successful Advancement team. You will provide direct support to the Deputy Principal (Advancement), Director of Philanthropy and Deputy Director of Philanthropy, working to produce high-value proposals for support, draft high-level correspondence, maintain donor and gift records, and support donor meetings and visits. You will also perform a coordination role for the High Value Giving team, updating and maintaining fundraising resources, providing logistical support where needed and liaising with other teams in the Philanthropy department to ensure High Value Giving fundraisers have what they need to fundraise. You will thrive in a fast-paced environment, bringing strong administrative, organisational, and prioritisation skills to the table. Proficiency in Microsoft Office and experience managing CRM or donor database systems are essential. Just as important are your excellent communication skills and your ability to passionately convey the Academy's mission to current and prospective supporters. Experience in arts or higher education fundraising is highly desirable, as is a genuine interest in music and the arts.
Dec 05, 2025
Full time
The Royal Academy of Music is a creative and vibrant workplace with a diverse mix of students and staff from over 60 countries. Many of the world's leading musicians and performers have studied with us and we are firmly focused on developing tomorrow's musical leaders across several disciplines, including classical performance, composition, opera, jazz, and musical theatre. Integral to the musical training we offer is the opportunity to perform; in an average year, the Academy runs a vibrant programme of around 500 events. Philanthropy plays a significant role in the life of the Academy and supports our mission to develop and educate the musicians of tomorrow. The Royal Academy of Music's Future campaign was launched in 2022 with a target of £60m, making it the most ambitious campaign for a conservatoire outside the US. Having exceeded that target, we extended the Campaign to £100 million. We are seeking an effective and organised Executive Officer (Philanthropy) to play a key role within the Academy's dynamic and successful Advancement team. You will provide direct support to the Deputy Principal (Advancement), Director of Philanthropy and Deputy Director of Philanthropy, working to produce high-value proposals for support, draft high-level correspondence, maintain donor and gift records, and support donor meetings and visits. You will also perform a coordination role for the High Value Giving team, updating and maintaining fundraising resources, providing logistical support where needed and liaising with other teams in the Philanthropy department to ensure High Value Giving fundraisers have what they need to fundraise. You will thrive in a fast-paced environment, bringing strong administrative, organisational, and prioritisation skills to the table. Proficiency in Microsoft Office and experience managing CRM or donor database systems are essential. Just as important are your excellent communication skills and your ability to passionately convey the Academy's mission to current and prospective supporters. Experience in arts or higher education fundraising is highly desirable, as is a genuine interest in music and the arts.
All Nations Christian College
Donor Relations Officer
All Nations Christian College
Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered. Team: Marketing & Communications Team Reports To: Head of Marketing & Communications Salary: £26,523 per annum Employment Type: Full-Time All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world. Role Overview The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose. Key Responsibilities Fundraising & Stewardship Writing Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.) Write impact reports and stewardship letters that convey gratitude and demonstrate impact. Create case statements, proposals, and presentations for major donor and foundation audiences. Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed. Storytelling & Content Development Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories. Adapt organizational content for various donor segments, ensuring a consistent voice and message. Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required. Editing & Quality Control Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines. Maintain a consistent, donor-focused tone across all written materials. Collaboration & Strategy Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals. Collaborate with other teams across the college including the Academic, Training and Finance Teams. Contribute to the development of content calendars and communication strategies. Track and analyse response rates and engagement to inform future copy. Fully participate in All Nations community activities when possible. Qualifications Required: Bachelor s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience. 3+ years professional writing experience, preferably in donor relations and fundraising communications. Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences. Strong interviewing, research, and storytelling skills. Excellent editing and proofreading abilities with strong attention to detail. Familiarity with donor stewardship best practices and fundraising language. Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning. Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally. Ability to work collaboratively within a multicultural team and wider organisational departments. Experience with CRM or donor database systems. Preferred: Knowledge of direct response fundraising principles. Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI. Experience of working with Canva and other document editing software which pair visuals with text. A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College. Core Competencies Mission Alignment: Deep commitment to the organization s mission and values. Empathy: Ability to write from the donor s perspective, honouring their role in making impact possible. Creativity: Innovative in approach while respecting brand and voice consistency. Collaboration: Works well across teams and responds constructively to feedback. Deadline-Driven: Manages multiple projects efficiently while maintaining high quality. Other Information There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College s mission, from a personal faith basis. All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS). Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered. Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day. Applicants must have the right to work in the UK Benefits Salary of £26,523 per annum Employer pension contributions of 8%. A salary sacrifice scheme option is also available. Life Assurance of three times salary Employee Assistance Programme 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year. Free, freshly prepared lunch at the College on your working days on site.
Dec 05, 2025
Full time
Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered. Team: Marketing & Communications Team Reports To: Head of Marketing & Communications Salary: £26,523 per annum Employment Type: Full-Time All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world. Role Overview The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose. Key Responsibilities Fundraising & Stewardship Writing Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.) Write impact reports and stewardship letters that convey gratitude and demonstrate impact. Create case statements, proposals, and presentations for major donor and foundation audiences. Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed. Storytelling & Content Development Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories. Adapt organizational content for various donor segments, ensuring a consistent voice and message. Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required. Editing & Quality Control Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines. Maintain a consistent, donor-focused tone across all written materials. Collaboration & Strategy Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals. Collaborate with other teams across the college including the Academic, Training and Finance Teams. Contribute to the development of content calendars and communication strategies. Track and analyse response rates and engagement to inform future copy. Fully participate in All Nations community activities when possible. Qualifications Required: Bachelor s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience. 3+ years professional writing experience, preferably in donor relations and fundraising communications. Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences. Strong interviewing, research, and storytelling skills. Excellent editing and proofreading abilities with strong attention to detail. Familiarity with donor stewardship best practices and fundraising language. Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning. Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally. Ability to work collaboratively within a multicultural team and wider organisational departments. Experience with CRM or donor database systems. Preferred: Knowledge of direct response fundraising principles. Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI. Experience of working with Canva and other document editing software which pair visuals with text. A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College. Core Competencies Mission Alignment: Deep commitment to the organization s mission and values. Empathy: Ability to write from the donor s perspective, honouring their role in making impact possible. Creativity: Innovative in approach while respecting brand and voice consistency. Collaboration: Works well across teams and responds constructively to feedback. Deadline-Driven: Manages multiple projects efficiently while maintaining high quality. Other Information There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College s mission, from a personal faith basis. All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS). Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered. Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day. Applicants must have the right to work in the UK Benefits Salary of £26,523 per annum Employer pension contributions of 8%. A salary sacrifice scheme option is also available. Life Assurance of three times salary Employee Assistance Programme 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year. Free, freshly prepared lunch at the College on your working days on site.

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