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We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ

Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025

This is a hybrid role requiring two to three days a week in our London office, and travel to Edinburgh or Bath a few times per quarter. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role: We're looking for a Group product manager to lead our Accounts tribe, a critical part of the Seccl platform. Accounts sits at the heart of how investors and advisers interact with Seccl from tax efficient wrappers to pensions, investment strategies and account level functionality. Your tribe will include: Investment wrappers such as JISA, ISA and GIA, ensuring smooth, compliant experiences across firms and end investors SIPP capability and the infrastructure needed to support a range of pension use cases Enabling advisers and investors to access the right assets aligned to risk profiles Account level functionality such as fees and inter account movements You won't lead a single squad day to day. Instead, you'll lead multiple Product managers across several squads, setting direction, aligning priorities, and driving strategic initiatives across your domain. You'll work closely with two other GPMs (Custody and Experience) to shape the end to end platform roadmap. On a typical day you will: Set the vision and strategy for the Accounts tribe, shaping direction 6 18 months ahead Build and maintain clear, coherent roadmaps that balance short term delivery with long term impact Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities Drive alignment across squads, ensuring shared context, cross functional collaboration and consistency of approach Champion customer centric product decisions through continuous discovery, data driven insights and tight feedback loops Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities. Promote operational excellence, improving processes that impact experience and efficiency Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers This role's for you if you: Have experience leading multiple squads or teams within a high growth, API first, fintech, or regulated environment Are a strategic thinker, balancing long term vision with execution. Have a strong commercial mindset, understanding how product decisions impact business growth. Can build deep relationships with customers, acting as their advocate within the business. Are an excellent people leader, coaching and mentoring product managers to excel. Have a track record of improving processes and driving operational efficiencies. Work closely with engineering leadership, ensuring a strong product engineering partnership. Thrive in fast paced, ambiguous environments, using data to drive decisions. This role isn't for you if: You have never managed people. You have never invested and don't use any investment platforms You rely on top down direction. Here, you'll have significant freedom and ownership to shape your progression and deliver outcomes. You're not comfortable in a fast paced environment. Our agility and scalability are what set us apart, and we expect quick thinking and adaptability. You struggle to follow through on ideas. We value people who follow through and deliver on what they set out to achieve. You don't like change. You'll thrive here if you embrace the ambiguity of rapid growth and see change as an opportunity rather than a challenge. What's in it for you: We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £120,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan, will writing offering via Octopus Legacy and Seccl invest (our own platform for you to manage your investments) Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts. Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture: We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process: Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with a group product manager Second stage - one hour technical interview or assessment with the hiring manager Final stage - 45 mins bar raiser culture based interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!

Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun

Principal Historic Environment Consultant Permanent, Full Time up to £53,822 per annum Location: Chelmsford Working Style: Anywhere worker Closing Date: 15 December 2025 You will work from the Chelmsford office at least one day a week and across our operational area on other days, depending on business need. Place Services is a multi-disciplinary consultancy within Essex County Council (ECC) providing environmental and planning services to the Council, local authorities and other public bodies. The purpose of the Principal Historic Environment Consultant is to lead on all historic environment matters, ensuring the effective operational and commercial management of our Historic Environment specialism. The Principal Historic Environment Consultant is accountable for the operational delivery and commercial development of our historic environment services, leading a team providing specialist planning advice, heritage assessment and historic area appraisals and field survey and Historic Environment Record (HER) management, as well as leading multi-disciplinary projects, across Essex and England. The role requires a qualified, highly experienced and authoritative subject matter expert with advanced technical expertise, practical knowledge, understanding and experience of historic environment issues and relevant legislation, policy and principles, strong business development, information and financial management with good communication skills, experience managing a team, and the ability to build secure client relationships. Accountabilities Accountable for the operational delivery and commercial development of ECC's traded historic environment services, leading the effective, efficient and profitable delivery of expert historic environment advice and technical support to ensure the financial viability and performance of Place Services' Historic Environment specialism, through a commitment to achieve sustainable development, environmental protection, and profitable revenue. Accountable for the effective delivery of advice in relation to historic environment matters, including: managing a demanding case load of the most complex and development management/consent consultations at all stages of the planning process (pre-application, application and post consent); attendance at hearings, EIPs and public inquiries; evaluating and carrying out heritage assessments (DBA, HIA, EIA), of any size and complexity and in challenging scenarios; managing large-scale and complex historic environment records and data projects; designing and undertaking a range of complex surveys, including development of new tools and techniques; and management and monitoring of complex contracts, and projects with multiple stakeholders, against approved budgets, specifications and indicators. Responsible for the generation of new business for Place Services, seeking out new sales and client accounts, and working collaboratively to promote our services, tendering on high value opportunities to expand our client base and increase profitable revenue, creating a commercial mind-set within the Historic Environment team. Acts as the subject matter expert and discipline lead for members, senior officers and internal accounts, providing authoritative technical advice and guidance. Responsible for account and client relationship management, establishing, building and maintaining secure working relationships with clients and partners, managing complex client interactions and seeking feedback to identify opportunities for continuous improvement, maintain a client-focused culture across Place Services. Leads joined up, integrated and effective team working, management of medium to high value projects and contracts against approved budgets, specifications and indicators. Contributes to increasing the skills base across the environmental and planning sectors through design, development and delivery of complex training and events, and preparation of a wide range of learning material. Contributes to the execution of ECC and client's responsibilities and duties of care in relation to heritage assets and the wider historic environment. Line manager responsibility for consultants in the team. Specific individual and shared targets and objectives are defined annually within the performance management framework. Skills, Knowledge and Experience Educated to at least RQF level 6 (Bachelor's degree) with a post graduate qualification, or equivalent by experience, and evidence of substantial post qualification experience. Strong evidence of continuing professional development and expert knowledge in relevant professional area, Full Membership of relevant professional body e.g. CIfA. Authoritative technical and subject matter expertise, with advanced knowledge and extensive experience of: the development management processes; of planning policy, legislation, and enforcement standards and guidance; heritage assessment (HIA, DBA, EIA); Historic Environment Record management, conservation management planning and field survey techniques; and related office and site-based practices and procedures. Extensive experience of undertaking development management and using a Historic Environment Records in a development management role. Excellent people skills with experience managing a team, including staff development and performance management, coaching, mentoring and delivery of training. Accomplished communication and negotiation skills and strategies with ability to build networks and to engage and influence clients and stakeholders, both strategically and corporately, including in a political environment. Able to manage complex client and stakeholder interactions, including public consultations, and high value accounts, to engender trust, and secure strong relationships. Good understanding of commercial practices, and track record of growing and developing business through bid winning, and able lead multi-disciplinary teams, and to effectively manage large scale and complex projects from concept through to completion. Effective financial management. Strong understanding of wellbeing and H&S, and experienced producing and implementing standard and complex risk assessments with appropriate controls, and the ability to identify and implement safe working practices for self and others, and to promote a team-wide culture of H&S and wellbeing. Advanced use of common and bespoke software packages including all Microsoft applications, databases, HBSMR, GIS and other information management systems and/or other information technology tools, to implement complex data collection, analysis and presentation for the organisation. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. Comprehensive CPD is available with the role, including access to our annual programme of Traditional Building Skills, Conservation courses and lectures: Place Services is a unique business and a great place to work. To find out more about us please visit: For an informal discussion please contact the Historic Environment Manager, Tim Murphy via / . Your benefits package Benefits include: Holiday entitlement of 27 days per annum (plus bank holidays), with the opportunity to buy additional annual leave Local Government Pension Scheme Life assurance of three times annual salary Learning and Development Opportunities Employee Wellbeing and Counselling provision Employee Networks Volunteering leave Eye care vouchers, travel discounts, season ticket loans and much more! There is also an employee Rewards Scheme available for all permanent/FTC employees, which includes: Retail and restaurant discounts Cashback on purchases Private health and dental care plans Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. . click apply for full job details

About The Role 3 Complaints Resolution Officer Roles. Working Hours: 35 hours per week Contract Type: Full time, permanent Closing Date: 14 December 2025 Closing time: 11.59pm Interview Method: Face to face This role is subject to: 2 references where possible; 3 years' history. We're excited to announce three brand new roles within our Resident Experience Team. These roles offer a chance to make a meaningful impact, working closely with residents to enhance their experience and contribute to a dynamic team. These 3 exciting new roles will sit at the heart of the complaints function within Resident Experience. We're looking for organised, empathetic individuals who are eager to learn and grow within a team that champions a culture of fairness, accountability, and continuous improvement. You'll be part of an environment that values diverse perspectives and encourages a proactive approach to problem solving, always putting residents at the heart of what we do. Responsibilitiesh3> In this role, you will manage formal Stage 1 complaints cases from start to finish, ensuring that the resident's voice remains central to every decision and action taken. You'll need to demonstrate empathy, professionalism, and a commitment to delivering fair and timely outcomes. The Complaints Team operates within a highly regulated environment, adhering to strict codes of conduct in line with the Housing Ombudsman's standards. Attention to detail, accountability, and a strong understanding of housing regulations are essential to succeed in this role. As the Case Manager, you will be expected to compose resolution letters to a high standard; this will form part of the interview process. About the Candidate You have exceptional communication skills, can navigate challenging conversations with residents, and resolve issues with empathy and efficiency. You are culturally aware and can adapt your approach to meet the diverse needs of our resident community. You demonstrate strong organisational skills, managing multiple caseloads simultaneously while maintaining attention to detail. You have a comprehensive understanding of housing practices, staying up to date with policy changes, procedures, and codes of conduct. Building trusting relationships is key to this role - not only with residents but also with colleagues across the organisation and external stakeholders. Your ability to collaborate, communicate, and remain solution focused will be central to your success. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand. We work together and trust each other. We show that we value our differences and treat each other fairly. We own it and we're not afraid to try new things. We're proud and passionate about Manchester. Benefits we offer Generous holiday allowance: Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. A buzzing pension: You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave: Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks: Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow: We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter Member: We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave: Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: Members of the Armed Forces or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role that we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre Employment Checks Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We'll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details

Posted Tuesday 25 November 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role : Security Officer Pay Rate : £14.91 per hour Shift Pattern : Week 1: 3 nights, 2 days, 2 off & Week 2: 4 nights, 3 days off Location : SW1Y, London. Role Requirements : SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate - Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Work on own initiative. Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent to support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Working hours: This role is available on a part-time, job-share or full-time basis. Location: Nationwide The opportunity Are you looking to build on your Underwriting career? Are you looking for a new challenge? Are you a Motor expert - keen to share your expertise to develop future talent and shape our underwriting strategy? If so, we would love to hear from you. This is a unique opportunity to build your knowledge and experience working with a range of customers and partners at Zurich Municipal. Zurich Municipal (ZM) is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 we've insured charities, voluntary organisations, housing associations, and the education and public sectors, helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK, from insuring a large local authority to small community groups. This is an important, and rewarding, role - a position of influence. The roles are within established and experienced market underwriting teams where you will be supported by experienced colleagues who will help to develop your knowledge. This is a great opportunity to experience what makes Zurich Municipal successful and one of the sectors leading carriers - having supported our customers to manage their risk and insurance needs for over 30 years. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need. What will you be doing? As a Senior Market Underwriter, some of your key activities include: Lead and serve as the referral point on key customer accounts Underwrite priority new business opportunities Use your experience and expertise to challenge underwriting strategies - helping us to evolve our thinking and approaches Develop our junior talent - share your knowledge and wisdom with our talented team - coaching for success Support the team manager in setting performance standards and improving service delivery Develop, maintain & collaborate with Line of Business representatives on referrals and other business-related needs Market visibility - engage in external meetings and market events Who are we looking for? Ideally, you will have the following skills and experience but don't worry if you don't tick all of these boxes: Underwriting experience within Motor, and specifically Bus & Coach risks Commerciality and strong negotiation skills Ability to confidently and effectively assess risk Excellent communication and coaching skills Established in relationship building, active listening, and needs analysis ACII CII Qualified Strong knowledge of underwriting philosophy, techniques, national regulations and guidelines would be beneficial but not essential What will you get in return? Everyone's different. That's why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Who we are At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. Financials 12% defined non contributory pension scheme Annual company bonus Income Protection Life cover - four times your salary Time away 25 days holiday a year plus bank holidays You can also request to swap UK bank holidays for days off that have cultural or religious significance to you The option to buy up to an additional 20 days or sell some of your holiday Three days paid volunteering Up to 16 weeks' full pay for maternity, paternity and adoption leave Your health is important to us Access to Private medical insurance Virtual GP appointments Discounted gym membership Free flu jab Access to a wealth of support from our wellbeing partners We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million