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digital fundraising manager
Rabi
Individual Giving Fundraiser
Rabi
Individual Giving Fundraiser Location: Shaw House, 27 West Way, Oxford, OX2 0QH Department: Fundraising Salary: £34,000 (depending on experience) Hours: 35 Contract Type: Permanent RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Summary and key purpose This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care. Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week. A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts. Your expertise and skills: To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies. Key responsibilities: Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target. Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings. Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. Develop and maintain good working relationships and liaison with other members of RABI staff. Take part and contribute to team meetings. Cooperate with RABI on health and safety matters, taking reasonable care of own and other people's health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI's aims and objectives. Liaise with volunteers, clients, contractors and other stakeholders as necessary. Promote the Charity's work, assisting with demonstrations and in fundraising and awareness events as appropriate. Perform any other reasonable task as required by the Charity. Person Specification: Essential Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results Planning, delivering and managing individual giving programmes. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. Empathy with the goals and objectives of RABI. A positive and creative approach to work, with the ability to multitask. Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Ability to record accurate data and work with a CRM system Self-motivated and confident in working, both independently and in teams Good communicator, including face-to-face, phone, in writing and via remote communications. Good written and numeracy skills. Ability to manage time effectively, prioritise workload and plan-ahead. Good IT skills (MS Office including Excel and Word). Understanding of Data Protection and fundraising regulations, compliance and best practice. Proficiency in using Microsoft Office Desirable Knowledge of targeting, segmentation and response analysis. Knowledge of testing, validation and taking campaign learnings forward. Knowledge of print and online production processes. Understanding of the Gift Aid process. Voluntary sector experience. A full UK driving license. Experience of database use Experience of fundraising platforms such as Just Giving. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS 28 days annual leave plus bank holidays (based on full time working). Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. On site parking. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities. REF-
Dec 06, 2025
Full time
Individual Giving Fundraiser Location: Shaw House, 27 West Way, Oxford, OX2 0QH Department: Fundraising Salary: £34,000 (depending on experience) Hours: 35 Contract Type: Permanent RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Summary and key purpose This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care. Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week. A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts. Your expertise and skills: To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies. Key responsibilities: Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target. Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings. Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. Develop and maintain good working relationships and liaison with other members of RABI staff. Take part and contribute to team meetings. Cooperate with RABI on health and safety matters, taking reasonable care of own and other people's health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI's aims and objectives. Liaise with volunteers, clients, contractors and other stakeholders as necessary. Promote the Charity's work, assisting with demonstrations and in fundraising and awareness events as appropriate. Perform any other reasonable task as required by the Charity. Person Specification: Essential Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results Planning, delivering and managing individual giving programmes. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. Empathy with the goals and objectives of RABI. A positive and creative approach to work, with the ability to multitask. Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Ability to record accurate data and work with a CRM system Self-motivated and confident in working, both independently and in teams Good communicator, including face-to-face, phone, in writing and via remote communications. Good written and numeracy skills. Ability to manage time effectively, prioritise workload and plan-ahead. Good IT skills (MS Office including Excel and Word). Understanding of Data Protection and fundraising regulations, compliance and best practice. Proficiency in using Microsoft Office Desirable Knowledge of targeting, segmentation and response analysis. Knowledge of testing, validation and taking campaign learnings forward. Knowledge of print and online production processes. Understanding of the Gift Aid process. Voluntary sector experience. A full UK driving license. Experience of database use Experience of fundraising platforms such as Just Giving. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS 28 days annual leave plus bank holidays (based on full time working). Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. On site parking. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities. REF-
CHM-1
Community and Challenge Event Officer
CHM-1 City, London
Community and Challenge Event Officer Salary: £24,000 per annum Location: Hybrid - London EC1Y/Home Join this charity and help transform mental health research. Challenge and community fundraising plays a vital role in this organisation's mission - generating repeat, sustainable income and connecting supporters to the heart of their work. The charity is looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help them make the most of this moment. You'll help deliver exceptional stewardship to the organisation's fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, they would love to hear from you. Key Responsibilities Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers. Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach. Manage community fundraising and challenge event registrations via the charity website and platforms such as JustGiving. Assist with creating engaging marketing and stewardship materials for community and challenge event supporters. Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research. Key Activities Build and maintain strong, rewarding relationships with fundraisers. Work closely with Marketing colleagues to develop compelling content and materials. Keep all challenge event listings on the charity website up to date. Respond to social media messages and moderate supporter comments as needed. Attend challenge and community events (including some evenings and weekends) to represent the charity and support participants. Serve as a key point of contact for third-party event organisers. Manage enquiries and registrations from community and challenge event fundraisers. Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups. Keep the charity's database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding. Arrange and send supporter packs and fundraising materials throughout the supporter journey. Provide wider team support as required. Person Specification The organisation is looking for someone with: Experience of fundraising through challenge events or community fundraising. Strong communication skills - both written and verbal. Ability to build rapport quickly and manage a varied supporter portfolio. Creative thinker with the ability to generate and develop new ideas. Highly organised, with excellent attention to detail and the ability to manage multiple tasks. Confident using digital platforms, databases and social media. A positive team player who brings energy and initiative. Why Join This Employer? They offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). They are located near Barbican Tube. Plus, they offer lots of generous benefits and training opportunities. They are a Sunday Times Top Company to work for. Closing date:4th January 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The charity believes in equality and inclusion and they welcome job applications from everyone, provided you meet the criteria for the job. No agencies please.
Dec 06, 2025
Full time
Community and Challenge Event Officer Salary: £24,000 per annum Location: Hybrid - London EC1Y/Home Join this charity and help transform mental health research. Challenge and community fundraising plays a vital role in this organisation's mission - generating repeat, sustainable income and connecting supporters to the heart of their work. The charity is looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help them make the most of this moment. You'll help deliver exceptional stewardship to the organisation's fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, they would love to hear from you. Key Responsibilities Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers. Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach. Manage community fundraising and challenge event registrations via the charity website and platforms such as JustGiving. Assist with creating engaging marketing and stewardship materials for community and challenge event supporters. Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research. Key Activities Build and maintain strong, rewarding relationships with fundraisers. Work closely with Marketing colleagues to develop compelling content and materials. Keep all challenge event listings on the charity website up to date. Respond to social media messages and moderate supporter comments as needed. Attend challenge and community events (including some evenings and weekends) to represent the charity and support participants. Serve as a key point of contact for third-party event organisers. Manage enquiries and registrations from community and challenge event fundraisers. Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups. Keep the charity's database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding. Arrange and send supporter packs and fundraising materials throughout the supporter journey. Provide wider team support as required. Person Specification The organisation is looking for someone with: Experience of fundraising through challenge events or community fundraising. Strong communication skills - both written and verbal. Ability to build rapport quickly and manage a varied supporter portfolio. Creative thinker with the ability to generate and develop new ideas. Highly organised, with excellent attention to detail and the ability to manage multiple tasks. Confident using digital platforms, databases and social media. A positive team player who brings energy and initiative. Why Join This Employer? They offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). They are located near Barbican Tube. Plus, they offer lots of generous benefits and training opportunities. They are a Sunday Times Top Company to work for. Closing date:4th January 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The charity believes in equality and inclusion and they welcome job applications from everyone, provided you meet the criteria for the job. No agencies please.
Forward
Fundraising Manager
Forward
Fundraising Manager Required for London-based Charity. The Foundation for Women's Health Research and Development (FORWARD), founded in 1985, is a niche African-led women's rights organisation that champions equality and rights of African women and girls in the UK, Europe and Africa. We work to end all forms of violence against women and girls (VAWG) from female genital mutilation and child marriage to domestic and sexual violence. We tackle abuse and discrimination, enabling African women and girls to have the dignity, health and equality they deserve. Location: West London with home-working flexibility Salary : £40,000 - £45,500 Reports to : Executive Director Line Reports : Fundraising Assistant and Communications Assistant Hours: Part time, 28 hours a week Duration : 2-year fixed term with possibility for extension Benefits : Access to a 3% pension contribution and 25 days annual leave per year (pro rata). We also provide employees two days additional "duvet days between Christmas and New Year." About the Role This is an exciting opportunity for a passionate, versatile and experienced Fundraising Manager who shares FORWARD's mission to end violence against women and girls. We are looking for a strategic thinker and doer with a passion for justice and equity who can strengthen our income streams, raise our public profile, and deepen our donor and partner relationships. You will lead our competitive tendering and grant application work, develop our new area of corporate partnerships, and play a pivotal role in ensuring FORWARD takes a strategic and sustainable approach to income generation. You'll provide first-class stewardship to existing supporters and funders, while cultivating new prospects to maximise income for the charity. As this role involves working closely with women and girls affected by gender-based violence, it is open to women applicants only, in line with the Equality Act 2010 (Schedule 9, Part 1). What You'll Do: Work with senior leadership and the Board to shape fundraising strategy, identify new income opportunities, and support long-term organisational planning. Lead and deliver multi-stream fundraising (trusts, corporates, individual giving, digital campaigns), secure high-value bids, and build strong donor and partner relationships. Oversee donor communications, CRM management, and collaborate with the communications team to produce impactful content and campaigns that support fundraising goals. Line-manage fundraising and communications staff, monitor budgets and performance, and provide regular progress reports to senior leaders and trustees. Ensure compliance with charity and fundraising regulations, represent the organisation at external events, support internal collaboration, and contribute to a culture of fundraising across the team. About You You'll bring: fundraising and delivering successful income Proven experience in multi-stream fundraising and income generation. Strong written skills for donor materials, reports, and campaigns. Skilled in managing donor/stakeholder relationships and supporting staff. Confident using CRM and digital tools; organised and detail-focused. Collaborative, proactive, mission-driven, and flexible with working hours. It's an advantage if you also have: Experience in fundraising, partnerships, and bid/trust applications for charities. Knowledge of intersectionality, African diaspora women's issues, and sensitive communication. Skilled in data protection, donor management, and inclusive, anti-racist practice. Creative, solutions-focused, adaptable, and team-oriented with a willingness to grow. How to apply Please email your CV and a separate supporting statement specific to this position by an email via the button below by the application deadline below. In your cover letter, please don't repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you're the best person for this role. Your covering letter should include: Why you would like to work for FORWARD? Why this particular role interests you? Please use the job description and person specification information in this application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch via email or phone () and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered. If this opportunity sounds exciting to you but your experience, skills or qualifications don't match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit. FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. This post is restricted to women applicants only, as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. Application deadline: 9 t h December 2025. Interviews: 8 th & 9 th January 2025.
Dec 05, 2025
Full time
Fundraising Manager Required for London-based Charity. The Foundation for Women's Health Research and Development (FORWARD), founded in 1985, is a niche African-led women's rights organisation that champions equality and rights of African women and girls in the UK, Europe and Africa. We work to end all forms of violence against women and girls (VAWG) from female genital mutilation and child marriage to domestic and sexual violence. We tackle abuse and discrimination, enabling African women and girls to have the dignity, health and equality they deserve. Location: West London with home-working flexibility Salary : £40,000 - £45,500 Reports to : Executive Director Line Reports : Fundraising Assistant and Communications Assistant Hours: Part time, 28 hours a week Duration : 2-year fixed term with possibility for extension Benefits : Access to a 3% pension contribution and 25 days annual leave per year (pro rata). We also provide employees two days additional "duvet days between Christmas and New Year." About the Role This is an exciting opportunity for a passionate, versatile and experienced Fundraising Manager who shares FORWARD's mission to end violence against women and girls. We are looking for a strategic thinker and doer with a passion for justice and equity who can strengthen our income streams, raise our public profile, and deepen our donor and partner relationships. You will lead our competitive tendering and grant application work, develop our new area of corporate partnerships, and play a pivotal role in ensuring FORWARD takes a strategic and sustainable approach to income generation. You'll provide first-class stewardship to existing supporters and funders, while cultivating new prospects to maximise income for the charity. As this role involves working closely with women and girls affected by gender-based violence, it is open to women applicants only, in line with the Equality Act 2010 (Schedule 9, Part 1). What You'll Do: Work with senior leadership and the Board to shape fundraising strategy, identify new income opportunities, and support long-term organisational planning. Lead and deliver multi-stream fundraising (trusts, corporates, individual giving, digital campaigns), secure high-value bids, and build strong donor and partner relationships. Oversee donor communications, CRM management, and collaborate with the communications team to produce impactful content and campaigns that support fundraising goals. Line-manage fundraising and communications staff, monitor budgets and performance, and provide regular progress reports to senior leaders and trustees. Ensure compliance with charity and fundraising regulations, represent the organisation at external events, support internal collaboration, and contribute to a culture of fundraising across the team. About You You'll bring: fundraising and delivering successful income Proven experience in multi-stream fundraising and income generation. Strong written skills for donor materials, reports, and campaigns. Skilled in managing donor/stakeholder relationships and supporting staff. Confident using CRM and digital tools; organised and detail-focused. Collaborative, proactive, mission-driven, and flexible with working hours. It's an advantage if you also have: Experience in fundraising, partnerships, and bid/trust applications for charities. Knowledge of intersectionality, African diaspora women's issues, and sensitive communication. Skilled in data protection, donor management, and inclusive, anti-racist practice. Creative, solutions-focused, adaptable, and team-oriented with a willingness to grow. How to apply Please email your CV and a separate supporting statement specific to this position by an email via the button below by the application deadline below. In your cover letter, please don't repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you're the best person for this role. Your covering letter should include: Why you would like to work for FORWARD? Why this particular role interests you? Please use the job description and person specification information in this application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch via email or phone () and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered. If this opportunity sounds exciting to you but your experience, skills or qualifications don't match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit. FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. This post is restricted to women applicants only, as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. Application deadline: 9 t h December 2025. Interviews: 8 th & 9 th January 2025.
Individual Giving Fundraising Manager
St. Catherine's Hospice
Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact? We re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference. In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme. You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You ll contribute to the development of operational plans, income targets and annual budgets. About You: You ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight. If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we d love to hear from you. Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle. This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected. When you join St Catherine s, you ll be joining a supportive team all working towards a big ambition : that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you d find fulfilling, please apply today. Employees at St Catherine s Hospice can enjoy a variety of benefits including: 25 days holiday, increasing with length of service to 30 days + public holidays Option to buy or sell up to 1 week of annual leave Day off for volunteering Day off for moving house Blue Light Card Cycle to work scheme Eye test vouchers Generous Pension Up to 9% employer contributions or honour of NHS pension Enhanced maternity/adoption pay Life Assurance 4x basic salary Pay enhancement of unsocial hours Flu Jabs Counselling Offering Discounted Gym Schwartz rounds Wellbeing Supervision (aka clinical supervision) Career pathway and progression We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we d love to hear from you! If you require any additional information or would like to discuss this role further, please visit our website.
Dec 05, 2025
Full time
Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact? We re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference. In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme. You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You ll contribute to the development of operational plans, income targets and annual budgets. About You: You ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight. If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we d love to hear from you. Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle. This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected. When you join St Catherine s, you ll be joining a supportive team all working towards a big ambition : that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you d find fulfilling, please apply today. Employees at St Catherine s Hospice can enjoy a variety of benefits including: 25 days holiday, increasing with length of service to 30 days + public holidays Option to buy or sell up to 1 week of annual leave Day off for volunteering Day off for moving house Blue Light Card Cycle to work scheme Eye test vouchers Generous Pension Up to 9% employer contributions or honour of NHS pension Enhanced maternity/adoption pay Life Assurance 4x basic salary Pay enhancement of unsocial hours Flu Jabs Counselling Offering Discounted Gym Schwartz rounds Wellbeing Supervision (aka clinical supervision) Career pathway and progression We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we d love to hear from you! If you require any additional information or would like to discuss this role further, please visit our website.
North Yorkshire Hospice Care
Relationship Fundraiser
North Yorkshire Hospice Care
As a Relationship Fundraiser, you ll play a vital role in supporting the Relationship Manager to strengthen and grow meaningful connections with individual donors, helping to advance North Yorkshire Hospice Care s mission across Saint Michael s Hospice, Herriot Hospice and Just B . You ll help identify potential supporters, understand what inspires them to give, and contribute to thoughtful, personalised engagement strategies that ensure every donor feels valued, appreciated and connected to the impact of their generosity. With a focus on in-memory giving, regular giving, legacy gifts and general donations, you ll help maximise opportunities for supporter engagement and secure sustainable income for our care. Your work will span a range of fundraising activity: supporting sensitive and impactful in-memory campaigns, helping to deliver strong regular giving appeals, aiding the smooth management of general donations, and acting as an ambassador for legacy giving across the organisation. You ll use CRM systems to maintain accurate donor information, tailor communications and deepen relationships, while collaborating closely with colleagues in marketing, events and volunteer management to deliver a cohesive supporter experience. You ll also help with evaluating and improving fundraising processes, gathering case studies, reporting on KPIs and ensuring that donor journeys and stewardship activities are consistently warm, personalised and meaningful. To excel in this role, you ll be a natural relationship builder with excellent communication skills and a passion for delivering outstanding supporter care. Organised and detail-focused, you ll have experience managing fundraising or engagement campaigns, analysing data for insights and working confidently across multiple projects. With strong written and verbal communication, proficiency in Microsoft 365 and CRM systems, and a proactive, results-driven approach, you ll bring professionalism, empathy and enthusiasm to every interaction. Knowledge of fundraising regulations, digital engagement and legacy marketing is important, as is a commitment to continuous learning, inclusion and representing our values with authenticity.
Dec 05, 2025
Full time
As a Relationship Fundraiser, you ll play a vital role in supporting the Relationship Manager to strengthen and grow meaningful connections with individual donors, helping to advance North Yorkshire Hospice Care s mission across Saint Michael s Hospice, Herriot Hospice and Just B . You ll help identify potential supporters, understand what inspires them to give, and contribute to thoughtful, personalised engagement strategies that ensure every donor feels valued, appreciated and connected to the impact of their generosity. With a focus on in-memory giving, regular giving, legacy gifts and general donations, you ll help maximise opportunities for supporter engagement and secure sustainable income for our care. Your work will span a range of fundraising activity: supporting sensitive and impactful in-memory campaigns, helping to deliver strong regular giving appeals, aiding the smooth management of general donations, and acting as an ambassador for legacy giving across the organisation. You ll use CRM systems to maintain accurate donor information, tailor communications and deepen relationships, while collaborating closely with colleagues in marketing, events and volunteer management to deliver a cohesive supporter experience. You ll also help with evaluating and improving fundraising processes, gathering case studies, reporting on KPIs and ensuring that donor journeys and stewardship activities are consistently warm, personalised and meaningful. To excel in this role, you ll be a natural relationship builder with excellent communication skills and a passion for delivering outstanding supporter care. Organised and detail-focused, you ll have experience managing fundraising or engagement campaigns, analysing data for insights and working confidently across multiple projects. With strong written and verbal communication, proficiency in Microsoft 365 and CRM systems, and a proactive, results-driven approach, you ll bring professionalism, empathy and enthusiasm to every interaction. Knowledge of fundraising regulations, digital engagement and legacy marketing is important, as is a commitment to continuous learning, inclusion and representing our values with authenticity.
SHELTER
Regional Community Fundraiser - Bristol
SHELTER Bristol, Gloucestershire
Salary: £34,596.75 plus car allowance of £802.56 Location: Shelter Bristol Hub with flexibility to work from home Contract: Permanent Hours: 37.5 per week Closing date: Sunday 7th December 2025 at 11:30pm- Please note interviews will take place on Friday 12th December We're looking for a passionate, driven individual to become a part of Shelter's fundraising team and play a vital role in our mission to combat homelessness. Join us as a Regional Community Fundraiser in the Bristol region, you will work to engage local communities and raise crucial funds to support our fight for home. About the role Our Bristol region has had significant growth after being created in 2021. As a Regional Community Fundraiser, you will engage with a diverse range of audiences, including individuals, local businesses, schools, volunteers, and community groups, to build meaningful relationships and raise vital funds to support Shelter's mission. Your responsibilities will include managing fundraising events, overseeing budgets, and identifying new opportunities to grow our supporter base. You'll be at the heart of our efforts to inspire long-term engagement with Shelter's work and make a lasting impact. You will also work in collaboration with colleagues from across Shelter, including local teams, shops, and services, to ensure that community fundraising goals are aligned with Shelter's broader objectives. About you We are looking for someone with experience of community fundraising and engagement who possesses the skills to build good, meaningful relationships and have strong communication skills to be able to motivate and inspire existing and new supporters. You will need to be able to take a proactive approach to managing budgets and events in your role as community fundraiser and above all, you will also have a passion for social justice and share Shelter's belief that everyone has the right to a safe home. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team This exciting opportunity sits within Shelter's Community and Events team which is a part of the Income Generation directorate. Community and Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so. In this role, you will report into the Senior Community Fundraising Area Manager for the Midlands and Southern England who will provide guidance, coaching, and support to help you thrive in your role. You'll be working alongside regional community fundraising colleagues based in London, Birmingham and Norwich. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the 'About You' section of the job description attached to this advert and align with the following behaviours below: We prioritise diversity and have an inclusive and open mindset We work together to achieve a shared purpose About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Dec 05, 2025
Full time
Salary: £34,596.75 plus car allowance of £802.56 Location: Shelter Bristol Hub with flexibility to work from home Contract: Permanent Hours: 37.5 per week Closing date: Sunday 7th December 2025 at 11:30pm- Please note interviews will take place on Friday 12th December We're looking for a passionate, driven individual to become a part of Shelter's fundraising team and play a vital role in our mission to combat homelessness. Join us as a Regional Community Fundraiser in the Bristol region, you will work to engage local communities and raise crucial funds to support our fight for home. About the role Our Bristol region has had significant growth after being created in 2021. As a Regional Community Fundraiser, you will engage with a diverse range of audiences, including individuals, local businesses, schools, volunteers, and community groups, to build meaningful relationships and raise vital funds to support Shelter's mission. Your responsibilities will include managing fundraising events, overseeing budgets, and identifying new opportunities to grow our supporter base. You'll be at the heart of our efforts to inspire long-term engagement with Shelter's work and make a lasting impact. You will also work in collaboration with colleagues from across Shelter, including local teams, shops, and services, to ensure that community fundraising goals are aligned with Shelter's broader objectives. About you We are looking for someone with experience of community fundraising and engagement who possesses the skills to build good, meaningful relationships and have strong communication skills to be able to motivate and inspire existing and new supporters. You will need to be able to take a proactive approach to managing budgets and events in your role as community fundraiser and above all, you will also have a passion for social justice and share Shelter's belief that everyone has the right to a safe home. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team This exciting opportunity sits within Shelter's Community and Events team which is a part of the Income Generation directorate. Community and Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so. In this role, you will report into the Senior Community Fundraising Area Manager for the Midlands and Southern England who will provide guidance, coaching, and support to help you thrive in your role. You'll be working alongside regional community fundraising colleagues based in London, Birmingham and Norwich. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the 'About You' section of the job description attached to this advert and align with the following behaviours below: We prioritise diversity and have an inclusive and open mindset We work together to achieve a shared purpose About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
BATH & NORTH EAST SOMERSET CARERS CENTRE
Development Manager (Philanthropy and Fundraising)
BATH & NORTH EAST SOMERSET CARERS CENTRE Bath, Somerset
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Dec 05, 2025
Full time
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Hestia
Philanthropy Manager
Hestia
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Dec 05, 2025
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
ZSL London
Membership Marketing Manager
ZSL London
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Dec 05, 2025
Full time
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
The Hospice of St Francis
Head of Trading
The Hospice of St Francis
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Dec 05, 2025
Full time
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
PDSA
Supplier Services Manager
PDSA
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
Dec 05, 2025
Full time
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
Third Solutions
IG & Digital Manager (London, Brighton or Glasgow)
Third Solutions
We are working with a highly collaborative and innovative heath charity to recruit this key position, they are looking for an individual with extensive experience of producing innovative and insight-led campaigns from conception to delivery and a passion for line managing a team whilst developing people. You will be responsible for driving donor acquisition and retention, with a particular focus on digital campaigns. This is a 4 month contract to start asap, the charity are interviewing on a rolling basis. This position will be a hybrid role based between their offices in either London, Brighton or Glasgow and home working, with one day in the office. 47,485 if based outside London / 49,142 if based in London The Company The charity is generally considered the UKs leading health and advice charity of its kind and widely considered the largest in Europe. A lively and dynamic place to work the charity is committed to personal and professional growth and development. Staff are encouraged to be innovative and creative in their work and given the opportunity to develop their area of responsibility. The Role Lead the Individual Giving acquisition programme across direct mail and digital channels. Manage the warm cash appeal programme through print and email and digital channels. Develop and manage digital fundraising campaigns. Line manage the Individual Giving Officer and the Senior Legacy Officer. The Candidate Ability to create and deliver operational plans for direct mail and digital giving Audience-focused approach, prioritising the preferences and motivations of supporters in fundraising efforts. Proven experience of developing Direct Marketing and digital fundraising strategies, annual operating plans and budgets. Experience of managing teams. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Dec 05, 2025
Full time
We are working with a highly collaborative and innovative heath charity to recruit this key position, they are looking for an individual with extensive experience of producing innovative and insight-led campaigns from conception to delivery and a passion for line managing a team whilst developing people. You will be responsible for driving donor acquisition and retention, with a particular focus on digital campaigns. This is a 4 month contract to start asap, the charity are interviewing on a rolling basis. This position will be a hybrid role based between their offices in either London, Brighton or Glasgow and home working, with one day in the office. 47,485 if based outside London / 49,142 if based in London The Company The charity is generally considered the UKs leading health and advice charity of its kind and widely considered the largest in Europe. A lively and dynamic place to work the charity is committed to personal and professional growth and development. Staff are encouraged to be innovative and creative in their work and given the opportunity to develop their area of responsibility. The Role Lead the Individual Giving acquisition programme across direct mail and digital channels. Manage the warm cash appeal programme through print and email and digital channels. Develop and manage digital fundraising campaigns. Line manage the Individual Giving Officer and the Senior Legacy Officer. The Candidate Ability to create and deliver operational plans for direct mail and digital giving Audience-focused approach, prioritising the preferences and motivations of supporters in fundraising efforts. Proven experience of developing Direct Marketing and digital fundraising strategies, annual operating plans and budgets. Experience of managing teams. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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