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digital account manager
Brimstone-Recruitment
Digital Forensics Manager
Brimstone-Recruitment
Forensic Technology/ Digital Forensics Manager London (hybrid) Opportunity to work for an outstanding company in the field. You will have a strong commercial background and client facing communication skills. Your experience is likely from a service provider or advisory firm. You will have an ability to collect data from various devices (Desktop, laptop, phones) but also from the cloud and more commercial enterprise wide systems e.g. global email etc. You will have experience with leading Digital Forensic tools e.g. EnCase, FTK, Cellebrite etc. You will have a strong academic background and likely a degree in a related subject. You will be able to attend the office and when required visit client sites. There are initially no direct reportees. You will collect data in a compliant manner so be familiar with ACPO and chain of custody. About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas:Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI);InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.);Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.);Compliance/Corporate Governance ;IT- (full SDLC- BA s PM s , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. We may store applications in our cloud storage facilities that may include dropbox.
Dec 07, 2025
Full time
Forensic Technology/ Digital Forensics Manager London (hybrid) Opportunity to work for an outstanding company in the field. You will have a strong commercial background and client facing communication skills. Your experience is likely from a service provider or advisory firm. You will have an ability to collect data from various devices (Desktop, laptop, phones) but also from the cloud and more commercial enterprise wide systems e.g. global email etc. You will have experience with leading Digital Forensic tools e.g. EnCase, FTK, Cellebrite etc. You will have a strong academic background and likely a degree in a related subject. You will be able to attend the office and when required visit client sites. There are initially no direct reportees. You will collect data in a compliant manner so be familiar with ACPO and chain of custody. About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas:Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI);InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.);Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.);Compliance/Corporate Governance ;IT- (full SDLC- BA s PM s , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. We may store applications in our cloud storage facilities that may include dropbox.
Bite Back
Senior Fundraising and Grants Manager
Bite Back
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You ll oversee the organisation s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back s youth-led mission. RESPONSIBILITIES The Senior Fundraising and Grants Manager is accountable for: Fundraising Strategy & Planning Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations. Set annual income targets, track progress against goals, and report performance to senior leadership and trustees. Identify new income opportunities to support Bite Back s strategic growth and impact. Develop and maintain a month grant pipeline to forecast income and manage funding cycles. Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back s ethical standards. Grants from Trusts and Foundations Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal. Research, identify and prioritise funding opportunities aligned with Bite Back s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values. Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads. Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements. Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs. Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices. Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding. Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce). Donor Stewardship and Relationship Management Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship. Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding. Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders. Represent Bite Back at relevant events, funder briefings, and networking opportunities. Promote a culture of fundraising awareness and collaboration across the organisation. Fundraising Development Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool). Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back s values Develop systems, messaging, and supporter journeys that reflect Bite Back s youth-led identity. Explore opportunities for revenue from the public sector. Test new public fundraising channels and evaluate their return on investment to inform future strategy. Other Champion Bite Back s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work. Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives. Stay informed about trends in the fundraising and grant-making sectors and share learning across the team. SKILLS AND EXPERIENCE We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don t be put off applying for one of our jobs because you can t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for! The ideal candidate would have the following: Essential Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector. Track record of developing and managing a grant pipeline and meeting income targets. Excellent written communication skills with experience producing high-quality funding applications and impact reports. Strong organisational and project management skills with the ability to meet multiple deadlines. Understanding of budgeting and financial management for grant-funded projects. Strong relationship-building and stakeholder engagement skills. Experience using CRM systems for tracking income and reporting (ideally Salesforce). Knowledge of fundraising regulations, GDPR, and ethical standards. Commitment to Bite Back s youth-led, systems-change mission. Desirable Experience of developing public fundraising initiatives (individual giving, digital, community). Familiarity with youth-led or campaigning charities. Experience managing cross-team collaboration on proposals and reports. Understanding of impact measurement and evaluation in fundraising contexts. Confidence presenting to funders or representing the organisation externally.
Dec 07, 2025
Full time
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You ll oversee the organisation s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back s youth-led mission. RESPONSIBILITIES The Senior Fundraising and Grants Manager is accountable for: Fundraising Strategy & Planning Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations. Set annual income targets, track progress against goals, and report performance to senior leadership and trustees. Identify new income opportunities to support Bite Back s strategic growth and impact. Develop and maintain a month grant pipeline to forecast income and manage funding cycles. Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back s ethical standards. Grants from Trusts and Foundations Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal. Research, identify and prioritise funding opportunities aligned with Bite Back s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values. Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads. Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements. Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs. Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices. Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding. Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce). Donor Stewardship and Relationship Management Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship. Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding. Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders. Represent Bite Back at relevant events, funder briefings, and networking opportunities. Promote a culture of fundraising awareness and collaboration across the organisation. Fundraising Development Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool). Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back s values Develop systems, messaging, and supporter journeys that reflect Bite Back s youth-led identity. Explore opportunities for revenue from the public sector. Test new public fundraising channels and evaluate their return on investment to inform future strategy. Other Champion Bite Back s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work. Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives. Stay informed about trends in the fundraising and grant-making sectors and share learning across the team. SKILLS AND EXPERIENCE We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don t be put off applying for one of our jobs because you can t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for! The ideal candidate would have the following: Essential Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector. Track record of developing and managing a grant pipeline and meeting income targets. Excellent written communication skills with experience producing high-quality funding applications and impact reports. Strong organisational and project management skills with the ability to meet multiple deadlines. Understanding of budgeting and financial management for grant-funded projects. Strong relationship-building and stakeholder engagement skills. Experience using CRM systems for tracking income and reporting (ideally Salesforce). Knowledge of fundraising regulations, GDPR, and ethical standards. Commitment to Bite Back s youth-led, systems-change mission. Desirable Experience of developing public fundraising initiatives (individual giving, digital, community). Familiarity with youth-led or campaigning charities. Experience managing cross-team collaboration on proposals and reports. Understanding of impact measurement and evaluation in fundraising contexts. Confidence presenting to funders or representing the organisation externally.
L&D Partner HSBC & Rolls-Royce
Jones Lang LaSalle Incorporated
L&D Partner HSBC & Rolls-Royce page is loaded L&D Partner HSBC & Rolls-Royceremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ467261 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Summary This strategic role is responsible for enabling the learning and development agenda for over 2,000 employees dedicated to the global HSBC and Rolls-Royce accounts. The Global L&D Partner will collaborate directly with the account leadership teams to translate business priorities into high-impact learning strategies that enhance employee capabilities and drive performance. As a result, this role offers huge variety, and you'll be working on a range of different projects.You will be a trusted advisor on talent development, shaping a culture of continuous learning across a diverse range of functions, including facilities management, engineering, and sustainability.You will also be a valued member of the REMS L&D partner team, supporting and championing central initiatives as well as contributing to a global community of practice. Key Accountabilities: Build learning roadmaps that align directly with account and client strategic priorities, focusing on critical capabilities such as leadership, data fluency, and commercial acumen. Design and facilitate a range of high-impact learning interventions, from workshops to focused longitudinal programs, for diverse audiences at all levels. Drive a blended learning culture by championing a variety of development solutions beyond traditional courses, including digital learning, coaching, and experiential opportunities. Develop and deploy scalable e-learning solutions to effectively build knowledge and skills across the global account teams. Design and implement role-specific learning pathways to accelerate employee development and support clear career progression. Provide actionable insights and reports demonstrating the impact of L&D. Ensure a robust onboarding experience to ensure new hires are effectively integrated and positioned for success. Provide career pathing and developmental coaching to individual employees, advising them on growth opportunities. Partner with individual managers to design and deliver learning that addresses team issues or skills gaps. Partner with Comms to ensure awareness and engagement with learning initiatives. Partner with HSE to ensure our people complete mandatory HSE training so that they're compliant with our safety protocols. Support regional HR with various people experience initiatives. Partner with SME leaders (HSE, Experience, Sustainability, Data, etc.) on upskilling the wider account in their respective subject areas. Manage the UK Apprenticeship scheme for both early careers as well as existing employees. Requirements: Proven track record in delivery within complex organisations and across multiple projects. Experience of aligning L&D solutions with business strategy to drive impact (over activity), with a focus on strategic L&D products: Leadership, DE&I, Sustainability and AI/Tech. Experience of using analytics and insights to inform strategic choices while crafting compelling narratives that effectively convey these insights and engage audiences. Experience of inspiring others to succeed and grow through energizing, contemporary learning delivery methods. Excellent engagement with all levels, including wide audiences. Excellent presentation, facilitation and communication skills. Ability to inspire and motivate at all levels and within varied environments. Experienced in managing multiple projects at once. Experienced in managing a wide range of professional qualification requirements. Proficiency in the Microsoft Office suite of applications (Excel, PowerPoint, Word, etc.) Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Dec 06, 2025
Full time
L&D Partner HSBC & Rolls-Royce page is loaded L&D Partner HSBC & Rolls-Royceremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ467261 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Summary This strategic role is responsible for enabling the learning and development agenda for over 2,000 employees dedicated to the global HSBC and Rolls-Royce accounts. The Global L&D Partner will collaborate directly with the account leadership teams to translate business priorities into high-impact learning strategies that enhance employee capabilities and drive performance. As a result, this role offers huge variety, and you'll be working on a range of different projects.You will be a trusted advisor on talent development, shaping a culture of continuous learning across a diverse range of functions, including facilities management, engineering, and sustainability.You will also be a valued member of the REMS L&D partner team, supporting and championing central initiatives as well as contributing to a global community of practice. Key Accountabilities: Build learning roadmaps that align directly with account and client strategic priorities, focusing on critical capabilities such as leadership, data fluency, and commercial acumen. Design and facilitate a range of high-impact learning interventions, from workshops to focused longitudinal programs, for diverse audiences at all levels. Drive a blended learning culture by championing a variety of development solutions beyond traditional courses, including digital learning, coaching, and experiential opportunities. Develop and deploy scalable e-learning solutions to effectively build knowledge and skills across the global account teams. Design and implement role-specific learning pathways to accelerate employee development and support clear career progression. Provide actionable insights and reports demonstrating the impact of L&D. Ensure a robust onboarding experience to ensure new hires are effectively integrated and positioned for success. Provide career pathing and developmental coaching to individual employees, advising them on growth opportunities. Partner with individual managers to design and deliver learning that addresses team issues or skills gaps. Partner with Comms to ensure awareness and engagement with learning initiatives. Partner with HSE to ensure our people complete mandatory HSE training so that they're compliant with our safety protocols. Support regional HR with various people experience initiatives. Partner with SME leaders (HSE, Experience, Sustainability, Data, etc.) on upskilling the wider account in their respective subject areas. Manage the UK Apprenticeship scheme for both early careers as well as existing employees. Requirements: Proven track record in delivery within complex organisations and across multiple projects. Experience of aligning L&D solutions with business strategy to drive impact (over activity), with a focus on strategic L&D products: Leadership, DE&I, Sustainability and AI/Tech. Experience of using analytics and insights to inform strategic choices while crafting compelling narratives that effectively convey these insights and engage audiences. Experience of inspiring others to succeed and grow through energizing, contemporary learning delivery methods. Excellent engagement with all levels, including wide audiences. Excellent presentation, facilitation and communication skills. Ability to inspire and motivate at all levels and within varied environments. Experienced in managing multiple projects at once. Experienced in managing a wide range of professional qualification requirements. Proficiency in the Microsoft Office suite of applications (Excel, PowerPoint, Word, etc.) Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Customer Success Manager - London
Colossyan
About Us At Colossyan, we are helping modern teams scale training with AI video. Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and we've been recognised as a G2 Leader in multiple product categories. Here is an overview of what you can do with Colossyan: Generate videos from text, with narration from our professional AI avatars Turn documents, presentations and prompts into engaging videos Translate your video content to 80+ languages in seconds Personalise your videos by creating a digital avatar of yourself Make training interactive with features like branching, quizzes, and more We take great pride in fostering a culture of growth within our rapidly growing, international team of over 50. Our organisation thrives on a deep seeded passion for technology and its incredible potential, with a strong commitment to the personal and professional development of each team member. To learn more about our product features, visit About the Role You will own and evolve our scaled success motion across the mid market / SMB segments, focusing on lifecycle automation, digital engagement, and selective high leverage touchpoints. You will be pivotal in customer retention, adoption, growth and driving efficiency through scalable processes and automation. Responsibilities Customer engagement: Manage post sale activities & own retention for Colossyan's mid market & SMB customers. Scaled CS Programs: Lead webinars, office hours, QBRs and create in app guides and product support materials. Lifecycle Automation: Manage and improve existing automated onboarding, adoption, renewal, and expansion campaigns (via Planhat). Churn Risk Management: Identify and act upon behavioural and usage based alerts to mitigate churn. Tooling & Systems: Maintain Planhat workflows, health scores, and reporting accuracy. Collaboration & Growth: Work with sales to create and close expansion opportunities. Success Metrics Gross dollar retention Expansion pipeline creation & wins Adoption & usage metrics Reduced manual CS touch time Retention health scoring accuracy Ideal Background 1+ years in Customer Success, CS Ops or Scaled Success within the SaaS industry. Experience managing a large customer portfolio (>100 accounts). Hands on with Planhat (preferred), Gainsight, Totango, Hubspot or other customer data tools. Track record of launching automated customer success motions. Strong commercial acumen, comfortable negotiating renewal contracts. Technical aptitude and ability to quickly learn and navigate software applications. What we offer Stock options: We want everyone to feel motivated to do their best work, which is why we're all owners. Remote work: Enjoy extra flexibility with one full week of remote work per quarter. Free lunch Thursdays: Build team connections over complimentary weekly lunches, available for both in office and remote employees. Wellness Wednesdays: We know working at a startup can be mentally tough, which is why we offer monthly expert led sessions on meditation, yoga, and other well being practices. Great office location: Work from our centrally located, pet friendly office designed for comfort and team collaboration. Birthday time off: Celebrate your birthday with an additional paid day off, if it falls on a weekday, separate from your regular vacation allowance. Flexible annual leave: Enjoy 25 days of annual leave with the unique option to convert the 8 bank holidays into working days and boost your annual leave allowance to 33 days. Choose what works best for you. Private healthcare: Access private healthcare through Bupa, including talk therapy and physiotherapy. We understand that everyone does their best work when they're happy and healthy. Retirement planning: We offer matched salary sacrifice pension with Smart Pension. Cutting edge AI technology: Be at the forefront of AI innovation, working directly with state of the art AI technologies that form the core of our product. Impact: As a rapidly expanding Series A startup, your contributions will have an immediate impact on our global development! At Colossyan, we believe that diversity drives innovation and inclusion fosters a sense of belonging. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We actively seek to build a diverse team and encourage applications from candidates of all backgrounds and beliefs to apply to our open positions. We strongly encourage individuals from under represented and/or marginalised identities to apply. If you need any accommodations for your interview, please email .
Dec 06, 2025
Full time
About Us At Colossyan, we are helping modern teams scale training with AI video. Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and we've been recognised as a G2 Leader in multiple product categories. Here is an overview of what you can do with Colossyan: Generate videos from text, with narration from our professional AI avatars Turn documents, presentations and prompts into engaging videos Translate your video content to 80+ languages in seconds Personalise your videos by creating a digital avatar of yourself Make training interactive with features like branching, quizzes, and more We take great pride in fostering a culture of growth within our rapidly growing, international team of over 50. Our organisation thrives on a deep seeded passion for technology and its incredible potential, with a strong commitment to the personal and professional development of each team member. To learn more about our product features, visit About the Role You will own and evolve our scaled success motion across the mid market / SMB segments, focusing on lifecycle automation, digital engagement, and selective high leverage touchpoints. You will be pivotal in customer retention, adoption, growth and driving efficiency through scalable processes and automation. Responsibilities Customer engagement: Manage post sale activities & own retention for Colossyan's mid market & SMB customers. Scaled CS Programs: Lead webinars, office hours, QBRs and create in app guides and product support materials. Lifecycle Automation: Manage and improve existing automated onboarding, adoption, renewal, and expansion campaigns (via Planhat). Churn Risk Management: Identify and act upon behavioural and usage based alerts to mitigate churn. Tooling & Systems: Maintain Planhat workflows, health scores, and reporting accuracy. Collaboration & Growth: Work with sales to create and close expansion opportunities. Success Metrics Gross dollar retention Expansion pipeline creation & wins Adoption & usage metrics Reduced manual CS touch time Retention health scoring accuracy Ideal Background 1+ years in Customer Success, CS Ops or Scaled Success within the SaaS industry. Experience managing a large customer portfolio (>100 accounts). Hands on with Planhat (preferred), Gainsight, Totango, Hubspot or other customer data tools. Track record of launching automated customer success motions. Strong commercial acumen, comfortable negotiating renewal contracts. Technical aptitude and ability to quickly learn and navigate software applications. What we offer Stock options: We want everyone to feel motivated to do their best work, which is why we're all owners. Remote work: Enjoy extra flexibility with one full week of remote work per quarter. Free lunch Thursdays: Build team connections over complimentary weekly lunches, available for both in office and remote employees. Wellness Wednesdays: We know working at a startup can be mentally tough, which is why we offer monthly expert led sessions on meditation, yoga, and other well being practices. Great office location: Work from our centrally located, pet friendly office designed for comfort and team collaboration. Birthday time off: Celebrate your birthday with an additional paid day off, if it falls on a weekday, separate from your regular vacation allowance. Flexible annual leave: Enjoy 25 days of annual leave with the unique option to convert the 8 bank holidays into working days and boost your annual leave allowance to 33 days. Choose what works best for you. Private healthcare: Access private healthcare through Bupa, including talk therapy and physiotherapy. We understand that everyone does their best work when they're happy and healthy. Retirement planning: We offer matched salary sacrifice pension with Smart Pension. Cutting edge AI technology: Be at the forefront of AI innovation, working directly with state of the art AI technologies that form the core of our product. Impact: As a rapidly expanding Series A startup, your contributions will have an immediate impact on our global development! At Colossyan, we believe that diversity drives innovation and inclusion fosters a sense of belonging. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We actively seek to build a diverse team and encourage applications from candidates of all backgrounds and beliefs to apply to our open positions. We strongly encourage individuals from under represented and/or marginalised identities to apply. If you need any accommodations for your interview, please email .
Area Manager
Serco Canada Inc Cambridge, Cambridgeshire
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Boston Consulting Group
Agile Delivery Senior Manager
Boston Consulting Group
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Starling Bank
Product Manager (Lending) - Engine by Starling
Starling Bank
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 06, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Blayze Unguem Ltd
Account Manager
Blayze Unguem Ltd
Account Manager, Screen & Large Format Digital Print - West London Boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands, high profile commissions for palaces, embassies, private houses and hotels, seeks a multifaceted Account Manager as the internal figurehead for their continued investment in delivering Client service excellence. With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation / finishing /storage, Hand and Machine Screen Printing and Large Format Digital Printing Possessing a vibrant, engaging & communicative persona, combined with an organised & structured mindset, you will ideally bring a combination of practical understanding of Artworking, Scheduling and Textile Print Production, as you will support the external Sales function, in taking responsibility for an array of existing Client relationships and providing a comprehensive internal liaison between the Studio, Production, Warehousing & the senior management team. Your driven and engaging personality is key to connecting with Clients and colleagues alike, using your Textile Production experience, intellect and excellent communication skills, you will interpret the Print demands of Clients effectively, managing processes through to completion with the co-operation and support of the Studio, Commercial and Production team. This is an exciting opportunity for a driven and aspirational individual with a knowledge of print and production (ideally in the screen or large format digital printed textiles arena, to work closely with the pre-press and production team in ensuring Client projects are serviced to the highest standards, further increasing the market position and growth of this impressive business, and evolving your responsibility and influence in line with their strategic growth plans. Production, Artworker, Account Manager, Executive, Print, Large Format, Digital, Screenprint, Flat Bed, Reel Fed, Printed textiles, wallcoverings
Dec 05, 2025
Full time
Account Manager, Screen & Large Format Digital Print - West London Boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands, high profile commissions for palaces, embassies, private houses and hotels, seeks a multifaceted Account Manager as the internal figurehead for their continued investment in delivering Client service excellence. With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation / finishing /storage, Hand and Machine Screen Printing and Large Format Digital Printing Possessing a vibrant, engaging & communicative persona, combined with an organised & structured mindset, you will ideally bring a combination of practical understanding of Artworking, Scheduling and Textile Print Production, as you will support the external Sales function, in taking responsibility for an array of existing Client relationships and providing a comprehensive internal liaison between the Studio, Production, Warehousing & the senior management team. Your driven and engaging personality is key to connecting with Clients and colleagues alike, using your Textile Production experience, intellect and excellent communication skills, you will interpret the Print demands of Clients effectively, managing processes through to completion with the co-operation and support of the Studio, Commercial and Production team. This is an exciting opportunity for a driven and aspirational individual with a knowledge of print and production (ideally in the screen or large format digital printed textiles arena, to work closely with the pre-press and production team in ensuring Client projects are serviced to the highest standards, further increasing the market position and growth of this impressive business, and evolving your responsibility and influence in line with their strategic growth plans. Production, Artworker, Account Manager, Executive, Print, Large Format, Digital, Screenprint, Flat Bed, Reel Fed, Printed textiles, wallcoverings
Head of UK&I Pension and Benefits
ALSTOM Gruppe City, Birmingham
Select how often (in days) to receive an alert: Head of UK&I Pension and Benefits Location: Birmingham, GB Company: Alstom Appointment Basis: Permanent Apply by: 01/12/2025 Excellent Salary and Benefits including bonus and car/car allowance At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role Take on a new challenge and apply your expertise in pensions and benefits in a global organisation. You will be responsible for advising on and coordinating Alstom's benefits strategy across the UK and Ireland, covering areas such as pensions, medical and social benefits, life and disability coverage, savings plans, stock options, and other non-cash perks like company cars. You will also oversee the development and maintenance of UK&I policies related to pensions and employee benefits ensuring these documents are regularly updated and easily accessible to all employees. We are looking for someone who is eager to make an impact today. This role offers the opportunity to take ownership of key responsibilities from the start, with a clear pathway for growth and the potential to progress into a more senior position. If you're curious to learn more about the role and the career path this role offers, feel free to reach out to Alisha Limbu at . Kindly note that we are not engaging with agencies for this role. We'll look to you for: Group Policy Ensure UK&I compliance with the Group Pension & Benefits Policy, approve changes, implementations and terminations of benefit plans. Approve changes, implementations and terminations of benefit plans. Ensure compliance with policies and guidelines taking into account local market practices, cultures, legislations and requirements. Ensure that the repository Benefit referencing model is maintained at a local level. Lead the UK&I benefits strategy and supervise all benefit programs including health, retirement for all of Alstom entities. Lead, for the UK and Ireland, on Group initiatives such as the Total Reward Statements and International Pooling. Support in conducting plan design and impact analysis to support improved decision making and proposal development. Contribute to global Wellbeing policy and action plans. Pensions Lead on behalf of the Company and report to the UK&I Senior Leadership Team and the Group Pensions Committee on all funding and investment strategy. Lead on innovative ideas for reducing Net liability and reducing Risk in the Group's Accounts. Participate in main local Trust and Committees for pensions. Act as Secretary to local Committees. Validate changes of consultant, actuary, administrator, insurance. company and investment managers. Lead with finance on the UK&I and Group accounting for pension costs Participate in internal audit process on Pensions consolidation. All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Post graduate qualification with recognised professional body (for example Institute and Faculty of Actuaries or the Pensions Management Institute) or equivalent experience. Extensive industry knowledge in employee pensions and benefits. Exposure to an international environment. Proven ability and experience of working in fast-paced corporate shared service environment. Computer literate, excellent level of Word, PowerPoint, Excel including VBA. Knowledge of benefit programs/laws/regulations, and ability to assess financial implications of rewards programs. Experience of HR operational aspects (Talent availability, Salary & Benefit, Legal/Labour Compliance, Income Tax, Social Context) is highly desirable. Experience as a Benefits external consultant would be an asset. Experience with mergers and acquisitions and international expansion is a plus. Background in actuary would be highly beneficial. Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines. The role offers car or car allowance. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects. Utilise our dynamic, inclusive, and safety-focused working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). Up to 52 weeks full maternity and adoption pay. 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday. A wide range of flexible benefits that you can tailor to suit your lifestyle. You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Dec 05, 2025
Full time
Select how often (in days) to receive an alert: Head of UK&I Pension and Benefits Location: Birmingham, GB Company: Alstom Appointment Basis: Permanent Apply by: 01/12/2025 Excellent Salary and Benefits including bonus and car/car allowance At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role Take on a new challenge and apply your expertise in pensions and benefits in a global organisation. You will be responsible for advising on and coordinating Alstom's benefits strategy across the UK and Ireland, covering areas such as pensions, medical and social benefits, life and disability coverage, savings plans, stock options, and other non-cash perks like company cars. You will also oversee the development and maintenance of UK&I policies related to pensions and employee benefits ensuring these documents are regularly updated and easily accessible to all employees. We are looking for someone who is eager to make an impact today. This role offers the opportunity to take ownership of key responsibilities from the start, with a clear pathway for growth and the potential to progress into a more senior position. If you're curious to learn more about the role and the career path this role offers, feel free to reach out to Alisha Limbu at . Kindly note that we are not engaging with agencies for this role. We'll look to you for: Group Policy Ensure UK&I compliance with the Group Pension & Benefits Policy, approve changes, implementations and terminations of benefit plans. Approve changes, implementations and terminations of benefit plans. Ensure compliance with policies and guidelines taking into account local market practices, cultures, legislations and requirements. Ensure that the repository Benefit referencing model is maintained at a local level. Lead the UK&I benefits strategy and supervise all benefit programs including health, retirement for all of Alstom entities. Lead, for the UK and Ireland, on Group initiatives such as the Total Reward Statements and International Pooling. Support in conducting plan design and impact analysis to support improved decision making and proposal development. Contribute to global Wellbeing policy and action plans. Pensions Lead on behalf of the Company and report to the UK&I Senior Leadership Team and the Group Pensions Committee on all funding and investment strategy. Lead on innovative ideas for reducing Net liability and reducing Risk in the Group's Accounts. Participate in main local Trust and Committees for pensions. Act as Secretary to local Committees. Validate changes of consultant, actuary, administrator, insurance. company and investment managers. Lead with finance on the UK&I and Group accounting for pension costs Participate in internal audit process on Pensions consolidation. All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Post graduate qualification with recognised professional body (for example Institute and Faculty of Actuaries or the Pensions Management Institute) or equivalent experience. Extensive industry knowledge in employee pensions and benefits. Exposure to an international environment. Proven ability and experience of working in fast-paced corporate shared service environment. Computer literate, excellent level of Word, PowerPoint, Excel including VBA. Knowledge of benefit programs/laws/regulations, and ability to assess financial implications of rewards programs. Experience of HR operational aspects (Talent availability, Salary & Benefit, Legal/Labour Compliance, Income Tax, Social Context) is highly desirable. Experience as a Benefits external consultant would be an asset. Experience with mergers and acquisitions and international expansion is a plus. Background in actuary would be highly beneficial. Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines. The role offers car or car allowance. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects. Utilise our dynamic, inclusive, and safety-focused working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). Up to 52 weeks full maternity and adoption pay. 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday. A wide range of flexible benefits that you can tailor to suit your lifestyle. You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Charity People
Chief Finance and Operations Officer - High Wycombe
Charity People High Wycombe, Buckinghamshire
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer. Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office). As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure. Salary: circa £82,000-£87,000 per annum Contract: 35 hours per week, Permanent Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week Key duties and responsibilities will include: Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these. Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office) Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices Develop relationships with relevant suppliers and lead on procurement, contract review and supplier cost effectiveness projects Lead the drive for cost efficiency throughout the Charity Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies Work with Budget Holders to develop their financial understanding and ownership of individual budgets Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR Provide strategic oversight and guidance to internal and external HR resource Line manage, and work alongside, the HR Manager to ensure that relevant HR policies are in place and adhered to Provide leadership, guidance and advice on all HR matters including employment law issues Work with the HR Manager, CEO and SMT to strategically plan the HR resource requirements for each department and oversee the appointment of new staff Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required Candidates applying for this role must have the following: Strong understanding of charity governance and Charity Commission requirements A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) Experience of working in the charity sector with a good understanding of the charities SORP Senior level financial leadership and operational management experience Experience preparing and presenting financial and management accounts and reports. Experience of operational delivery in Central Operations functions Working knowledge of best practice programme management Supportive leader able to develop staff competencies High levels of literacy and digitally savvy Motivated, co-operative team player Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality. This role will be closing on 10th December, 2025 1st Stage interview 15th or 16th December 2025 2nd Stage interview in person 6th of 7th January, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Dec 05, 2025
Full time
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer. Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office). As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure. Salary: circa £82,000-£87,000 per annum Contract: 35 hours per week, Permanent Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week Key duties and responsibilities will include: Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these. Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office) Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices Develop relationships with relevant suppliers and lead on procurement, contract review and supplier cost effectiveness projects Lead the drive for cost efficiency throughout the Charity Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies Work with Budget Holders to develop their financial understanding and ownership of individual budgets Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR Provide strategic oversight and guidance to internal and external HR resource Line manage, and work alongside, the HR Manager to ensure that relevant HR policies are in place and adhered to Provide leadership, guidance and advice on all HR matters including employment law issues Work with the HR Manager, CEO and SMT to strategically plan the HR resource requirements for each department and oversee the appointment of new staff Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required Candidates applying for this role must have the following: Strong understanding of charity governance and Charity Commission requirements A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) Experience of working in the charity sector with a good understanding of the charities SORP Senior level financial leadership and operational management experience Experience preparing and presenting financial and management accounts and reports. Experience of operational delivery in Central Operations functions Working knowledge of best practice programme management Supportive leader able to develop staff competencies High levels of literacy and digitally savvy Motivated, co-operative team player Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality. This role will be closing on 10th December, 2025 1st Stage interview 15th or 16th December 2025 2nd Stage interview in person 6th of 7th January, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Shawbrook Bank
Credit Risk Manager Shawbrook Risk & Operations, Commercial Brentwood, GB Published on December ...
Shawbrook Bank Brentwood, Essex
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 05, 2025
Full time
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Groundwater Relief
Membership, Public Relations and Administrative Support Manager
Groundwater Relief
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board. Key Responsibilities Membership Support Act as the first point of contact for members, ensuring effective communication and timely responses. Maintain and update the membership database and records. Develop initiatives to strengthen member engagement and professional exchange. Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review. Public Relations Support Lead on the organisation s external communications, including managing social media content. Oversee and update website content including members updates and case studies. Draft newsletters, press releases, and other external communications to promote the organisation s work. Build and maintain relationships with partners, stakeholders, and media contacts. Organise and coordinate events, workshops, and conferences that engage the GWR membership. Administrative Support Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead. ESSENTIAL EXPERIENCE Good level of education, with the skills to communicate effectively in writing and orally. Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required. Ability to build working relationships with a wide range of people, especially those whose first language may not be English. Demonstrated ability in managing social media accounts and web content. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms. Ability to work independently as well as collaboratively in a small team. Able to work from our offices in Dartington, Totnes DESIRABLE Relevant degree or experience in administration, communications, public relations or similar. Experience using CRM software YOUR PROFILE We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals. The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections. You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach. Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR. Visit our website for more details.
Dec 05, 2025
Full time
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board. Key Responsibilities Membership Support Act as the first point of contact for members, ensuring effective communication and timely responses. Maintain and update the membership database and records. Develop initiatives to strengthen member engagement and professional exchange. Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review. Public Relations Support Lead on the organisation s external communications, including managing social media content. Oversee and update website content including members updates and case studies. Draft newsletters, press releases, and other external communications to promote the organisation s work. Build and maintain relationships with partners, stakeholders, and media contacts. Organise and coordinate events, workshops, and conferences that engage the GWR membership. Administrative Support Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead. ESSENTIAL EXPERIENCE Good level of education, with the skills to communicate effectively in writing and orally. Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required. Ability to build working relationships with a wide range of people, especially those whose first language may not be English. Demonstrated ability in managing social media accounts and web content. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms. Ability to work independently as well as collaboratively in a small team. Able to work from our offices in Dartington, Totnes DESIRABLE Relevant degree or experience in administration, communications, public relations or similar. Experience using CRM software YOUR PROFILE We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals. The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections. You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach. Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR. Visit our website for more details.
VOLUNTEERING MATTERS
Engagement Manager
VOLUNTEERING MATTERS
Job Title: Engagement Manager Reference Number: V563 Location: Aberdeenshire Contract Type: Fixed Term Contract March 2026 Hours: Full-time 35 hours per week Salary: £25,625 DBS/PVG: PVG Job Family: 3 Line Manager: Project Manager Closing date: 8th December 2025 We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don t miss the opportunity to join our community. Interview Date/s: TBC Anticipated start date: TBC Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action, making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. We connect businesses with communities, creating meaningful employee volunteering projects. We show the impact of volunteering and social action, proving how it changes lives for the better. Our promise to volunteers We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Job Purpose: We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway. The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area. You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education. Key Duties Responsibilities To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering. To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan in line with the All in Aberdeenshire outcomes. To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes and secure individuals positive destinations such as employment, education and training. To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received. To Liaise with referral sources, regarding new and existing referrals. To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination. To manage the risk assessment, quality assurance, and audit processes as appropriate. Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders. To ensure all the above is done with excellent record keeping, in accordance with compliance requirements and systems. Promoting and representing Volunteering Matters across Aberdeenshire. Contribute to the wider Volunteering Matters staff teams, upholding our values at all times. Skills A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education. Understanding of how to assess the needs of an individual using a person-centered approach. Excellent organisational and IT skills. Excellent people skills with the ability to build professional, long-term relationships with others. Beneficiary-focused, and adaptable able to go from strategic conversations with key partners to chatting with a nervous potential individual. Ability to manage a busy workload and prioritise accordingly. Strong attention to detail and a willingness to accurately record all interactions. Creating, coordinating and supporting proper reporting channels around contract compliance Experience of project management and working to deadlines. Experience Required Example - Significant experience working directly with people, particularly those who face challenges and barriers. Demonstratable relationship management experience with a wide range of stakeholders. Experience in using a CRM (customer relationship management) system Experience of project management, achieving high targets and working to strict deadlines. Experience of working in a remote setting as well as working within a team Proven ability to communicate effectively and work as part of a team. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated . click apply for full job details
Dec 05, 2025
Full time
Job Title: Engagement Manager Reference Number: V563 Location: Aberdeenshire Contract Type: Fixed Term Contract March 2026 Hours: Full-time 35 hours per week Salary: £25,625 DBS/PVG: PVG Job Family: 3 Line Manager: Project Manager Closing date: 8th December 2025 We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don t miss the opportunity to join our community. Interview Date/s: TBC Anticipated start date: TBC Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action, making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. We connect businesses with communities, creating meaningful employee volunteering projects. We show the impact of volunteering and social action, proving how it changes lives for the better. Our promise to volunteers We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Job Purpose: We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway. The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area. You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education. Key Duties Responsibilities To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering. To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan in line with the All in Aberdeenshire outcomes. To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes and secure individuals positive destinations such as employment, education and training. To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received. To Liaise with referral sources, regarding new and existing referrals. To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination. To manage the risk assessment, quality assurance, and audit processes as appropriate. Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders. To ensure all the above is done with excellent record keeping, in accordance with compliance requirements and systems. Promoting and representing Volunteering Matters across Aberdeenshire. Contribute to the wider Volunteering Matters staff teams, upholding our values at all times. Skills A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education. Understanding of how to assess the needs of an individual using a person-centered approach. Excellent organisational and IT skills. Excellent people skills with the ability to build professional, long-term relationships with others. Beneficiary-focused, and adaptable able to go from strategic conversations with key partners to chatting with a nervous potential individual. Ability to manage a busy workload and prioritise accordingly. Strong attention to detail and a willingness to accurately record all interactions. Creating, coordinating and supporting proper reporting channels around contract compliance Experience of project management and working to deadlines. Experience Required Example - Significant experience working directly with people, particularly those who face challenges and barriers. Demonstratable relationship management experience with a wide range of stakeholders. Experience in using a CRM (customer relationship management) system Experience of project management, achieving high targets and working to strict deadlines. Experience of working in a remote setting as well as working within a team Proven ability to communicate effectively and work as part of a team. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated . click apply for full job details
NATIONAL AUDIT OFFICE
Senior IT Audit Manager (Financial Audit)
NATIONAL AUDIT OFFICE
Contract type : Permanent Location : London or Newcastle office with a minimum of 2 days per week in the office in line with our hybrid working policy Salary : Newcastle salary: c.£77,000, London salary: c.£86,000 (higher base salaries may be available for exceptional candidates) + civil service pension scheme About the role Senior IT Audit Managers play a vital role in making sure we deliver high quality external IT audit work to support financial audit teams in providing effective accountability and scrutiny. Senior IT Audit Managers will manage specialist IT audit teams across a wide range of audits, covering complex ERP and other systems significant to financial reporting across our audited entities. Taking the lead for a large central government department and a range of public organisations, the Senior IT Audit Managers will manage, support and motivate their specialist teams to deliver IT audit work that is both high quality and delivers value to help improve public services. How to apply To be considered for this role, please submit the following by the deadline of Sunday 7 December: • An up-to-date CV • A covering letter setting out briefly how you meet the candidate specification for the role (max. 1000 words) Selection process • Telephone interview - w/c 1st December • Timed technical exercise - w/c 8 December • Panel interview, including presentation - w/c 15 December Nationality Requirements: • UK nationals • nationals of Commonwealth countries who have the right to work in the UK • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Responsibilities Your key responsibilities will be across the following areas: •Supporting the Director, IT Audit in the development of IT audit within the NAO •Supporting the development and planning of the annual programme of IT audit work and monitoring the delivery of that IT audit plan through good project and budget management •Delivery of specific IT audit engagements •Development of quality IT audit within the NAO •Assisting with review and updating of the overall IT audit development strategy •Assisting with developing IT audit skills of both IT Audit Specialists and financial audit teams on IT audit matters, with a focus on major ERP solutions e.g. Oracle, SAP, Workday •In conjunction with the Director, IT Audit and Senior IT Audit Managers, reviewing the outcome of the annual audit quality review processes and then developing appropriate responses to ensure that any quality related issues are effectively responded to on a timely basis and our System of Quality Management updated, maintained and upheld. •Designing, developing, planning and delivering a programme of IT Audit Specialist training •Providing insight on IT matters to the wider office e.g. through such means as lunch and learn sessions, developing guidance notes, attending team meetings •Assisting in developing IT audit approaches that respond to new and emerging technologies and related risks arising from IT •Assisting in the review and development of the NAO s IT audit approach, and supporting tools and documentation, to ensure that the approach remains current and delivers the highest quality audit in an efficient and effective way e.g. annual and ad hoc update of standardised audit responses to risks arising from IT. Supporting the planning and delivery of the annual IT audit work programme • Responsible for a portfolio of IT audits, with overall responsibility for ensuring the provision of appropriate IT support to that portfolio and the delivery of high-quality IT audit work. • Working with the Senior IT Audit Managers to: develop an annual plan of IT audit work to be delivered; to develop the resourcing plan to support the delivery of the annual plan; to ensure appropriate processes are in place to monitor quality and delivery of the annual IT audit plan and to respond proactively to any delivery or quality issues arising • Collaborating with our Data Operations Team and AI and Data & Analytics Team who together with the IT Audit Team form the Digital Financial Audit Function, to ensure that the wider NAO is provided with guidance on how to use technology to ensure the most effective delivery of IT audit work that adds the most value at least cost. Delivery of specific IT audit engagements • Working with individual financial audit teams to scope and plan the IT audit work that needs to be done to support testing of automated controls and / or IT dependent manual controls plus supporting general IT controls work i.e. mitigate identified risks arising from IT in relation to financial statement audit; • Establish and build excellent relations with audited bodies staff i.e. briefing on the IT audit work to be done and the reason for doing this, on-going engagement and maintenance of those relations with a view to adding value at all levels, including at senior levels e.g. C-Suite / Those Charged With Governance. • Hands-on involvement in all aspects of the delivery of audit work, including: management of the IT Audit team; requesting and gathering sufficient and appropriate audit evidence; development and coaching of staff; review of IT audit work to ensure it meets high quality standards; reaching conclusions on the level of assurance that can be obtained over IT controls / whether the risks have been mitigated based on outcome of testing. • Drafting reports for both audited body staff (including Those Charged With Governance) and the financial audit team to communicate the results and possible impact from IT audit testing and to address any issues arising with proposed recommendations for enhancement to controls and processes. Skills required Skills and Experience Essential •Strong understanding of how IT audit supports the financial audit and the factors that ensure high quality IT audit work •Proven technical skills on the audit of IT systems. We would be looking for technical strength (in the context of the financial audit) particularly in Oracle eBS, Fusion, or in SAP with additional experience in some of the following: Active Directory, Azure AD / Entra ID, Unix, Microsoft Dynamics, SQL •Experience of both hands-on delivery of IT audit work and acting as first stage reviewer to ensure quality IT audit work, pre-empting challenges arising from second-stage, internal and external quality reviews •Exceptional project management skills, able to deliver high quality IT audit work efficiently while ensuring the welfare of your teams •Experience of working with and advising financial audit teams, interpreting the results of IT audit work (whether from internal or external third-party) assurances •Experience of drafting reports for client management on matters arising from IT audit work done •Experience of working with senior level client IT management •Experience in developing and delivering training on IT audit and related matters •Understanding of end-to-end business processes (e.g. Order to Cash; Purchase to Pay; Record to Report, Hire to Retire) and how IT systems and controls fit into and add / mitigate risk in these processes •Experience of testing IT dependent controls, particularly as part of end-to-end business processes (e.g. SOx testing) •Experience of identifying, documenting, evaluating and testing supporting general IT controls required to support the effective operation of IT-dependent controls. Desirable •Strong relationship management and influencing skills to maximise the influence of our work with external clients and stakeholders •Collaborative, engages well with colleagues at all levels, and invests in their development and the wider success of the organisation •Experience of designing, developing and implementing initiatives to improve audit quality Attributes •Intellectual curiosity, especially about technology and business process related matters •Work co-operatively, collaboratively and inclusively as part of a team •Positive can do attitude showing drive and determination to overcome obstacles, resistance or challenges in order to achieve goals •Good communication skills and ability to flex these/interpret complex IT issues to address the various audiences from junior audit staff through to senior level client and internal staff •Ability to manage upwards, keeping the Director, IT Audit apprised of all relevant matters at an appropriate frequency and drawing on and managing their time appropriately •Commitment to personal development and keeping technical skills up to date •Be an excellent role model, able to motivate and inspire individuals and teams to deliver to the best of their abilities while demonstrating the NAO s core values and behaviours •Act as a mentor to team members providing desk training and pastoral support in assisting them to achieve their personal and professional development objectives . click apply for full job details
Dec 05, 2025
Full time
Contract type : Permanent Location : London or Newcastle office with a minimum of 2 days per week in the office in line with our hybrid working policy Salary : Newcastle salary: c.£77,000, London salary: c.£86,000 (higher base salaries may be available for exceptional candidates) + civil service pension scheme About the role Senior IT Audit Managers play a vital role in making sure we deliver high quality external IT audit work to support financial audit teams in providing effective accountability and scrutiny. Senior IT Audit Managers will manage specialist IT audit teams across a wide range of audits, covering complex ERP and other systems significant to financial reporting across our audited entities. Taking the lead for a large central government department and a range of public organisations, the Senior IT Audit Managers will manage, support and motivate their specialist teams to deliver IT audit work that is both high quality and delivers value to help improve public services. How to apply To be considered for this role, please submit the following by the deadline of Sunday 7 December: • An up-to-date CV • A covering letter setting out briefly how you meet the candidate specification for the role (max. 1000 words) Selection process • Telephone interview - w/c 1st December • Timed technical exercise - w/c 8 December • Panel interview, including presentation - w/c 15 December Nationality Requirements: • UK nationals • nationals of Commonwealth countries who have the right to work in the UK • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Responsibilities Your key responsibilities will be across the following areas: •Supporting the Director, IT Audit in the development of IT audit within the NAO •Supporting the development and planning of the annual programme of IT audit work and monitoring the delivery of that IT audit plan through good project and budget management •Delivery of specific IT audit engagements •Development of quality IT audit within the NAO •Assisting with review and updating of the overall IT audit development strategy •Assisting with developing IT audit skills of both IT Audit Specialists and financial audit teams on IT audit matters, with a focus on major ERP solutions e.g. Oracle, SAP, Workday •In conjunction with the Director, IT Audit and Senior IT Audit Managers, reviewing the outcome of the annual audit quality review processes and then developing appropriate responses to ensure that any quality related issues are effectively responded to on a timely basis and our System of Quality Management updated, maintained and upheld. •Designing, developing, planning and delivering a programme of IT Audit Specialist training •Providing insight on IT matters to the wider office e.g. through such means as lunch and learn sessions, developing guidance notes, attending team meetings •Assisting in developing IT audit approaches that respond to new and emerging technologies and related risks arising from IT •Assisting in the review and development of the NAO s IT audit approach, and supporting tools and documentation, to ensure that the approach remains current and delivers the highest quality audit in an efficient and effective way e.g. annual and ad hoc update of standardised audit responses to risks arising from IT. Supporting the planning and delivery of the annual IT audit work programme • Responsible for a portfolio of IT audits, with overall responsibility for ensuring the provision of appropriate IT support to that portfolio and the delivery of high-quality IT audit work. • Working with the Senior IT Audit Managers to: develop an annual plan of IT audit work to be delivered; to develop the resourcing plan to support the delivery of the annual plan; to ensure appropriate processes are in place to monitor quality and delivery of the annual IT audit plan and to respond proactively to any delivery or quality issues arising • Collaborating with our Data Operations Team and AI and Data & Analytics Team who together with the IT Audit Team form the Digital Financial Audit Function, to ensure that the wider NAO is provided with guidance on how to use technology to ensure the most effective delivery of IT audit work that adds the most value at least cost. Delivery of specific IT audit engagements • Working with individual financial audit teams to scope and plan the IT audit work that needs to be done to support testing of automated controls and / or IT dependent manual controls plus supporting general IT controls work i.e. mitigate identified risks arising from IT in relation to financial statement audit; • Establish and build excellent relations with audited bodies staff i.e. briefing on the IT audit work to be done and the reason for doing this, on-going engagement and maintenance of those relations with a view to adding value at all levels, including at senior levels e.g. C-Suite / Those Charged With Governance. • Hands-on involvement in all aspects of the delivery of audit work, including: management of the IT Audit team; requesting and gathering sufficient and appropriate audit evidence; development and coaching of staff; review of IT audit work to ensure it meets high quality standards; reaching conclusions on the level of assurance that can be obtained over IT controls / whether the risks have been mitigated based on outcome of testing. • Drafting reports for both audited body staff (including Those Charged With Governance) and the financial audit team to communicate the results and possible impact from IT audit testing and to address any issues arising with proposed recommendations for enhancement to controls and processes. Skills required Skills and Experience Essential •Strong understanding of how IT audit supports the financial audit and the factors that ensure high quality IT audit work •Proven technical skills on the audit of IT systems. We would be looking for technical strength (in the context of the financial audit) particularly in Oracle eBS, Fusion, or in SAP with additional experience in some of the following: Active Directory, Azure AD / Entra ID, Unix, Microsoft Dynamics, SQL •Experience of both hands-on delivery of IT audit work and acting as first stage reviewer to ensure quality IT audit work, pre-empting challenges arising from second-stage, internal and external quality reviews •Exceptional project management skills, able to deliver high quality IT audit work efficiently while ensuring the welfare of your teams •Experience of working with and advising financial audit teams, interpreting the results of IT audit work (whether from internal or external third-party) assurances •Experience of drafting reports for client management on matters arising from IT audit work done •Experience of working with senior level client IT management •Experience in developing and delivering training on IT audit and related matters •Understanding of end-to-end business processes (e.g. Order to Cash; Purchase to Pay; Record to Report, Hire to Retire) and how IT systems and controls fit into and add / mitigate risk in these processes •Experience of testing IT dependent controls, particularly as part of end-to-end business processes (e.g. SOx testing) •Experience of identifying, documenting, evaluating and testing supporting general IT controls required to support the effective operation of IT-dependent controls. Desirable •Strong relationship management and influencing skills to maximise the influence of our work with external clients and stakeholders •Collaborative, engages well with colleagues at all levels, and invests in their development and the wider success of the organisation •Experience of designing, developing and implementing initiatives to improve audit quality Attributes •Intellectual curiosity, especially about technology and business process related matters •Work co-operatively, collaboratively and inclusively as part of a team •Positive can do attitude showing drive and determination to overcome obstacles, resistance or challenges in order to achieve goals •Good communication skills and ability to flex these/interpret complex IT issues to address the various audiences from junior audit staff through to senior level client and internal staff •Ability to manage upwards, keeping the Director, IT Audit apprised of all relevant matters at an appropriate frequency and drawing on and managing their time appropriately •Commitment to personal development and keeping technical skills up to date •Be an excellent role model, able to motivate and inspire individuals and teams to deliver to the best of their abilities while demonstrating the NAO s core values and behaviours •Act as a mentor to team members providing desk training and pastoral support in assisting them to achieve their personal and professional development objectives . click apply for full job details
The Hospice of St Francis
Head of Trading
The Hospice of St Francis
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Dec 05, 2025
Full time
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Senior Paid Media Executive
WeAreTechWomen
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Dec 05, 2025
Full time
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Senior Customer Success Manager, Enterprise, Actimize
NICE
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Dec 05, 2025
Full time
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Lonza
Laboratory Systems Specialist
Lonza Slough, Berkshire
Product Owner - ELN/LIMS Interfacing Location: Slough The Product Owner will lead the development and continuous improvement of LIMS/ELN solutions supporting laboratory workflows, sample tracking, scientific data integrity. This role partners with laboratory teams, IT, and external vendors to deliver scalable, compliant, and user-friendly lab information management capabilities focusing on integrating laboratory equipment with a LIMS / ELN solution. What you will get An agile career and dynamic working culture An inclusive and ethical workplace Compensation programs that recognize high performance A variety of benefits depending on role and location Explore our global benefits at . What you will do Define and maintain the product vision, roadmap, and backlog for LIMS/ELN integration Manage connections between LIMS/ELN, CDS, and instrument interfaces Gather requirements from scientists and lab managers, translating them into user stories Lead digitalization efforts to modernize lab environments Ensure workflows support sample management, reagent tracking, and data integrity Monitor system performance and identify opportunities for improvement What we are looking for Degree in Biotechnology, Biochemical Engineering, Biology, or related field Experience in product ownership or business analysis Hands-on experience with ELN/LIMS platforms (e.g., IDBS, Benchling, ThermoFisher SampleManager, LabVantage) Knowledge of APIs and scientific instrument connectivity Familiarity with laboratory workflows in biopharma or biomanufacturing Understanding of data integrity, FAIR principles, and laboratory digitalization About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values-Collaboration, Accountability, Excellence, Passion, and Integrity-reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
Dec 05, 2025
Full time
Product Owner - ELN/LIMS Interfacing Location: Slough The Product Owner will lead the development and continuous improvement of LIMS/ELN solutions supporting laboratory workflows, sample tracking, scientific data integrity. This role partners with laboratory teams, IT, and external vendors to deliver scalable, compliant, and user-friendly lab information management capabilities focusing on integrating laboratory equipment with a LIMS / ELN solution. What you will get An agile career and dynamic working culture An inclusive and ethical workplace Compensation programs that recognize high performance A variety of benefits depending on role and location Explore our global benefits at . What you will do Define and maintain the product vision, roadmap, and backlog for LIMS/ELN integration Manage connections between LIMS/ELN, CDS, and instrument interfaces Gather requirements from scientists and lab managers, translating them into user stories Lead digitalization efforts to modernize lab environments Ensure workflows support sample management, reagent tracking, and data integrity Monitor system performance and identify opportunities for improvement What we are looking for Degree in Biotechnology, Biochemical Engineering, Biology, or related field Experience in product ownership or business analysis Hands-on experience with ELN/LIMS platforms (e.g., IDBS, Benchling, ThermoFisher SampleManager, LabVantage) Knowledge of APIs and scientific instrument connectivity Familiarity with laboratory workflows in biopharma or biomanufacturing Understanding of data integrity, FAIR principles, and laboratory digitalization About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values-Collaboration, Accountability, Excellence, Passion, and Integrity-reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
MAP RECRUITMENT
Event Manager
MAP RECRUITMENT
Event Manager Event Manager with a broad level of experience is required for a busy and successful event organisation. The Event Manager will be a main point of contact for clients. The Event Manager will help provide a full event management service and attend events here in the UK, and overseas. The Event Manager's role will involve working for clients within a broad range of sectors. Duties may vary depending on experience. The right person will have a real passion for the industry and possess good strong business and leadership skills and either have solid events experience or be a graduate with relevant event qualifications and some experience of organising events. Excellent communication and IT skills are a must for the role. The Event Manager will enjoy working in a busy environment with colleagues of all levels and be keen to develop further within the organisation and help the business grow. The Event Manager will manage in-person and on-line events, have supreme business acumen, strong Marketing and PR skills, and be an enthusiastic team player with excellent time management abilities. The Event Manager will deal with Marketing, PR, Copywriting, Social Media, and Online Marketing, the booking of venues and hotel accommodation. Coordinate stand designs, contractors, caterers, and equipment, and deal with registrations for a range of events. The Event Manager will make sure insurance, legal, health and safety obligations are met, and have a good understanding of finance, budgeting, and accounting processes. Take instruction on event requirements, produce plans for venues. Deal with the managing of speakers and planning of room layout, and the management of junior and temporary support staff. The Event Manager will be confident using Excel, Word, Outlook, and other systems. Manage the media, Manage printed and digital material. Liaise with clients and designers to create tickets, posters, event guides and sales brochures. Get Involved with workshops. Assist with the selling of space to potential exhibitors/partners. Provide regular reports to keep clients up to date on progress. Handle a variety of email traffic and draft correspondence. Update the website when necessary. Deal with financial transactions, and the mailing of information. Assist with logistics for multiple events. Deal with subcontractors. Manage security and first aid. Oversee the dismantling of events and clearing of venues. The Event Manager will have excellent written and verbal communication skills, work well under pressure, enjoy being thoroughly involved with the events, and play an important role in making each event a success. The Event Manager will be confident, outgoing, professional, and well presented, a true relationship builder and self-starter with leadership qualities and the motivation to work either independently or as part of a team. This is a superb opportunity for a highly ambitious Event Manager who is keen to secure career development and be part of a great team within a growing company.
Dec 05, 2025
Full time
Event Manager Event Manager with a broad level of experience is required for a busy and successful event organisation. The Event Manager will be a main point of contact for clients. The Event Manager will help provide a full event management service and attend events here in the UK, and overseas. The Event Manager's role will involve working for clients within a broad range of sectors. Duties may vary depending on experience. The right person will have a real passion for the industry and possess good strong business and leadership skills and either have solid events experience or be a graduate with relevant event qualifications and some experience of organising events. Excellent communication and IT skills are a must for the role. The Event Manager will enjoy working in a busy environment with colleagues of all levels and be keen to develop further within the organisation and help the business grow. The Event Manager will manage in-person and on-line events, have supreme business acumen, strong Marketing and PR skills, and be an enthusiastic team player with excellent time management abilities. The Event Manager will deal with Marketing, PR, Copywriting, Social Media, and Online Marketing, the booking of venues and hotel accommodation. Coordinate stand designs, contractors, caterers, and equipment, and deal with registrations for a range of events. The Event Manager will make sure insurance, legal, health and safety obligations are met, and have a good understanding of finance, budgeting, and accounting processes. Take instruction on event requirements, produce plans for venues. Deal with the managing of speakers and planning of room layout, and the management of junior and temporary support staff. The Event Manager will be confident using Excel, Word, Outlook, and other systems. Manage the media, Manage printed and digital material. Liaise with clients and designers to create tickets, posters, event guides and sales brochures. Get Involved with workshops. Assist with the selling of space to potential exhibitors/partners. Provide regular reports to keep clients up to date on progress. Handle a variety of email traffic and draft correspondence. Update the website when necessary. Deal with financial transactions, and the mailing of information. Assist with logistics for multiple events. Deal with subcontractors. Manage security and first aid. Oversee the dismantling of events and clearing of venues. The Event Manager will have excellent written and verbal communication skills, work well under pressure, enjoy being thoroughly involved with the events, and play an important role in making each event a success. The Event Manager will be confident, outgoing, professional, and well presented, a true relationship builder and self-starter with leadership qualities and the motivation to work either independently or as part of a team. This is a superb opportunity for a highly ambitious Event Manager who is keen to secure career development and be part of a great team within a growing company.
PRO-TAX RECRUITMENT LIMITED
Senior Tax Manager (Tax Managed Services)
PRO-TAX RECRUITMENT LIMITED City, Manchester
Senior Tax Manager (Tax Managed Services) Location: Manchester Type: Permanent Role Details: Senior Tax Manager, Tax Managed Services, Big 4 Accountancy firm, Salary: £70,000 - £90,000, Locations: Manchester, Leeds, Edinburgh, or Glasgow Do you enjoy partnering closely with businesses? Have you worked in tax and enjoy being in-house with a client? Do you enjoy in-house tax work but appreciate the progression opportunities of an accountancy firm? We are currently working with a Big 4 Accountancy firm looking to recruit Senior Managers to support their Tax Managed Services division. Your new role: You will act as an extension of the client's in-house tax/finance team. Your responsibilities will mirror those of an in-house Tax Manager or Head of Tax, including: Managing day-to-day tax matters and serving as the primary contact for tax issues Overseeing the tax compliance lifecycle, ensuring smooth processes, and reviewing or helping to implement tax procedures Handling tax advisory projects and global strategy initiatives Leading digital transformation projects Developing and mentoring junior staff members To be successful in this role, you'll need: Strong UK corporate tax knowledge and experience Experience working with larger corporate clients Interested in finding out more? Please contact Sam Minor at or via email at As an employer, we are committed to promoting diversity and inclusion. We welcome applicants from all backgrounds and encourage you to inform us if any accommodations are needed during the recruitment process.
Dec 05, 2025
Full time
Senior Tax Manager (Tax Managed Services) Location: Manchester Type: Permanent Role Details: Senior Tax Manager, Tax Managed Services, Big 4 Accountancy firm, Salary: £70,000 - £90,000, Locations: Manchester, Leeds, Edinburgh, or Glasgow Do you enjoy partnering closely with businesses? Have you worked in tax and enjoy being in-house with a client? Do you enjoy in-house tax work but appreciate the progression opportunities of an accountancy firm? We are currently working with a Big 4 Accountancy firm looking to recruit Senior Managers to support their Tax Managed Services division. Your new role: You will act as an extension of the client's in-house tax/finance team. Your responsibilities will mirror those of an in-house Tax Manager or Head of Tax, including: Managing day-to-day tax matters and serving as the primary contact for tax issues Overseeing the tax compliance lifecycle, ensuring smooth processes, and reviewing or helping to implement tax procedures Handling tax advisory projects and global strategy initiatives Leading digital transformation projects Developing and mentoring junior staff members To be successful in this role, you'll need: Strong UK corporate tax knowledge and experience Experience working with larger corporate clients Interested in finding out more? Please contact Sam Minor at or via email at As an employer, we are committed to promoting diversity and inclusion. We welcome applicants from all backgrounds and encourage you to inform us if any accommodations are needed during the recruitment process.

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