Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Dec 07, 2025
Full time
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Are you a creative marketing & social media professional with a passion for luxury experiences, food artistry and design-led storytelling? Would you like to work with one of London s most visionary culinary events companies, delivering unforgettable experiences at prestigious locations across the capital? If so, this could be the role for you. Bubble Food is a leader in luxury catering and experiential event design. For over 20 years, we have crafted show-stopping culinary moments for private clients, global brands and world-renowned cultural institutions. Pioneers of molecular gastronomy for events, our diverse, inclusive and design-driven team brings creativity, innovation and excellence to every brief.We curate more than 300 events annually from intimate dining experiences to spectacular productions for up to 3,000 guests. As an independent LGBTQ+ business, Bubble is firmly committed to creativity, sustainability, inclusivity and pushing the boundaries of food design.Brand values: Luxurious Stylish Creative Passionate VisionaryWhat's on offer Work with one of London s leading luxury event caterersDaily chef-prepared lunchAnnual company bonusMobile phoneStandard pension schemeMedical insurance after probationAnnual company sports dayFlexible hours depending on event schedulesStaff training and developmentTea & coffee providedA vibrant, creative office environment (SE5, Oval)Opportunity to attend high-profile events, brand activations and launches The role: Marketing & social media manager Bubble Food is seeking a highly creative, strategic and detail-oriented marketing & social media manager to lead our digital presence and elevate our brand across all platforms. This role plays a pivotal part in shaping how Bubble is seen, experienced and remembered through compelling visual storytelling, intelligent marketing strategy and beautifully crafted content.Working within the sales & marketing team, you will report to the head of sales and be creatively guided by the managing director to ensure alignment with Bubble s visual identity and long-term brand vision. You will manage all digital channels, oversee content creation, support PR initiatives, lead partnerships and execute campaigns that reinforce our reputation as a leader in luxury events.About you A highly creative marketer with a strong understanding of premium visual aestheticsExcellent copywriter and storytellerConfident behind and in front of the cameraProficient in Canva, Adobe Suite, CapCut or similar toolsSkilled in social strategy, analytics and performance optimisationPassionate about food, design, events and the luxury sectorHighly organised with strong time-management abilities Key responsibilities:Strategic marketing & brand development Work with the managing director to execute Bubble s content framework and maintain brand integritySupport the head of sales in shaping the annual marketing strategyConduct competitor and market research to identify opportunities and trends Content creation & creative direction Produce high-quality photo, video and written content reflecting Bubble s luxury aestheticCreate blogs, newsletters, articles, case studies and testimonialsCapture live and behind-the-scenes content at eventsLead, brief and coordinate photographers and videographersExplore emerging content formats and technologies (video-first, AR/VR, interactive media) Event-specific marketing Collaborate with sales, operations and culinary teams to gather creative assetsDeliver event-led content, reels, galleries and case studiesProduce print and digital collateral for event promotions PR, partnerships & collaboration Support PR initiatives and media opportunitiesManage joint campaigns with venues, suppliers and plannersBuild and maintain strategic partnerships Digital marketing & analytics Execute digital campaigns across Meta, TikTok, LinkedIn and moreTrack KPIs, ROI and performance analyticsOptimise website content and SEO strategyResearch and adopt emerging digital tools Social media management Oversee Bubble s social presence across all platformsPublish daily content and grow an engaged communityRun innovative campaigns showcasing events, sustainability and behind-the-scenes storiesMonitor engagement, comments and responsesRefine strategy using analytics insights Sustainability & community building Highlight Bubble s sustainability commitmentsDevelop community-focused content and engagement strategiesCreate conversation-led, interactive and loyalty-driven content How to apply If you are excited by this opportunity and want to play a central role in shaping Bubble s creative future, we would love to hear from you. Please attach your CV via the link provided. Our client will be in touch directly.
Dec 06, 2025
Full time
Are you a creative marketing & social media professional with a passion for luxury experiences, food artistry and design-led storytelling? Would you like to work with one of London s most visionary culinary events companies, delivering unforgettable experiences at prestigious locations across the capital? If so, this could be the role for you. Bubble Food is a leader in luxury catering and experiential event design. For over 20 years, we have crafted show-stopping culinary moments for private clients, global brands and world-renowned cultural institutions. Pioneers of molecular gastronomy for events, our diverse, inclusive and design-driven team brings creativity, innovation and excellence to every brief.We curate more than 300 events annually from intimate dining experiences to spectacular productions for up to 3,000 guests. As an independent LGBTQ+ business, Bubble is firmly committed to creativity, sustainability, inclusivity and pushing the boundaries of food design.Brand values: Luxurious Stylish Creative Passionate VisionaryWhat's on offer Work with one of London s leading luxury event caterersDaily chef-prepared lunchAnnual company bonusMobile phoneStandard pension schemeMedical insurance after probationAnnual company sports dayFlexible hours depending on event schedulesStaff training and developmentTea & coffee providedA vibrant, creative office environment (SE5, Oval)Opportunity to attend high-profile events, brand activations and launches The role: Marketing & social media manager Bubble Food is seeking a highly creative, strategic and detail-oriented marketing & social media manager to lead our digital presence and elevate our brand across all platforms. This role plays a pivotal part in shaping how Bubble is seen, experienced and remembered through compelling visual storytelling, intelligent marketing strategy and beautifully crafted content.Working within the sales & marketing team, you will report to the head of sales and be creatively guided by the managing director to ensure alignment with Bubble s visual identity and long-term brand vision. You will manage all digital channels, oversee content creation, support PR initiatives, lead partnerships and execute campaigns that reinforce our reputation as a leader in luxury events.About you A highly creative marketer with a strong understanding of premium visual aestheticsExcellent copywriter and storytellerConfident behind and in front of the cameraProficient in Canva, Adobe Suite, CapCut or similar toolsSkilled in social strategy, analytics and performance optimisationPassionate about food, design, events and the luxury sectorHighly organised with strong time-management abilities Key responsibilities:Strategic marketing & brand development Work with the managing director to execute Bubble s content framework and maintain brand integritySupport the head of sales in shaping the annual marketing strategyConduct competitor and market research to identify opportunities and trends Content creation & creative direction Produce high-quality photo, video and written content reflecting Bubble s luxury aestheticCreate blogs, newsletters, articles, case studies and testimonialsCapture live and behind-the-scenes content at eventsLead, brief and coordinate photographers and videographersExplore emerging content formats and technologies (video-first, AR/VR, interactive media) Event-specific marketing Collaborate with sales, operations and culinary teams to gather creative assetsDeliver event-led content, reels, galleries and case studiesProduce print and digital collateral for event promotions PR, partnerships & collaboration Support PR initiatives and media opportunitiesManage joint campaigns with venues, suppliers and plannersBuild and maintain strategic partnerships Digital marketing & analytics Execute digital campaigns across Meta, TikTok, LinkedIn and moreTrack KPIs, ROI and performance analyticsOptimise website content and SEO strategyResearch and adopt emerging digital tools Social media management Oversee Bubble s social presence across all platformsPublish daily content and grow an engaged communityRun innovative campaigns showcasing events, sustainability and behind-the-scenes storiesMonitor engagement, comments and responsesRefine strategy using analytics insights Sustainability & community building Highlight Bubble s sustainability commitmentsDevelop community-focused content and engagement strategiesCreate conversation-led, interactive and loyalty-driven content How to apply If you are excited by this opportunity and want to play a central role in shaping Bubble s creative future, we would love to hear from you. Please attach your CV via the link provided. Our client will be in touch directly.
Marketing Team Lead - Events £48,000 - £55,000 + Bonus (10%) Hybrid (2 Days in the office) London Leading media events business seeks an outstanding Marketing Team Lead to join their business in a new growth role. The Senior Team Leader is responsible for all aspects of the MA team - from talent acquisition, talent retention and engagement to talent development. They set KPIs and standards for the MA team and champion the development of their marketing skills. They resolve issues and minimise pain points, identify areas of opportunity and efficiencies, and elicit continuous positive change to processes, marketing tools and systems, to make the MA world a better place. This person will be directly managing a team of 7-10 marketing assistants, all relative graduates. This role is 100% management with no hands on marketing. Core responsibilities: Marketing Team Lead Plan and deliver innovative, cross-channel marketing campaigns aligned with business and event objectives, ensuring a consistent brand experience and high quality output across all platforms. Oversee the end-to-end execution of all event marketing campaigns-email, social, digital, and website-across multiple concurrent events. Ensure campaign timelines, workflows, and approvals are executed to deadline, with consistent communication to all stakeholders. Oversee the creation and execution of digital marketing strategies, including SEO, email, social media, and content marketing to drive traffic, engagement, and registrations. Monitor and evaluate digital campaign performance, generating data-driven reports with actionable insights to optimise results and improve ROI. Ensure consistent messaging and brand presentation across all marketing materials and communications. Own the use and optimisation of HubSpot for campaign automation, segmentation, lead tracking, and reporting. Profile of Candidate Required: Marketing Team Lead Strong experience - B2B Marketing - 4 Years + with at least 2 years direct management experience. Ideally degree educated Experience leading marketing strategies and managing teams. Strong analytical skills to evaluate performance data and make informed recommendations for optimisation. Proficiency in marketing technology, email automation, and marketing operations. Familiarity with CRM platforms (i.e. HubSpot) CMS Proven ability to work effectively with cross-functional teams, including sales and content departments. Capacity to translate business objectives into effective marketing strategies and operational processes. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Dec 06, 2025
Full time
Marketing Team Lead - Events £48,000 - £55,000 + Bonus (10%) Hybrid (2 Days in the office) London Leading media events business seeks an outstanding Marketing Team Lead to join their business in a new growth role. The Senior Team Leader is responsible for all aspects of the MA team - from talent acquisition, talent retention and engagement to talent development. They set KPIs and standards for the MA team and champion the development of their marketing skills. They resolve issues and minimise pain points, identify areas of opportunity and efficiencies, and elicit continuous positive change to processes, marketing tools and systems, to make the MA world a better place. This person will be directly managing a team of 7-10 marketing assistants, all relative graduates. This role is 100% management with no hands on marketing. Core responsibilities: Marketing Team Lead Plan and deliver innovative, cross-channel marketing campaigns aligned with business and event objectives, ensuring a consistent brand experience and high quality output across all platforms. Oversee the end-to-end execution of all event marketing campaigns-email, social, digital, and website-across multiple concurrent events. Ensure campaign timelines, workflows, and approvals are executed to deadline, with consistent communication to all stakeholders. Oversee the creation and execution of digital marketing strategies, including SEO, email, social media, and content marketing to drive traffic, engagement, and registrations. Monitor and evaluate digital campaign performance, generating data-driven reports with actionable insights to optimise results and improve ROI. Ensure consistent messaging and brand presentation across all marketing materials and communications. Own the use and optimisation of HubSpot for campaign automation, segmentation, lead tracking, and reporting. Profile of Candidate Required: Marketing Team Lead Strong experience - B2B Marketing - 4 Years + with at least 2 years direct management experience. Ideally degree educated Experience leading marketing strategies and managing teams. Strong analytical skills to evaluate performance data and make informed recommendations for optimisation. Proficiency in marketing technology, email automation, and marketing operations. Familiarity with CRM platforms (i.e. HubSpot) CMS Proven ability to work effectively with cross-functional teams, including sales and content departments. Capacity to translate business objectives into effective marketing strategies and operational processes. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
WE ARE HIRING A GLOBAL REVENUE OPERATIONS MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme You'll be the glue that strengthens alignment across our commercial organisation, optimising revenue processes, enhancing operational performance, and introducing best practices that scale globally. This is an opportunity to make a global impact. With TLC's rapid growth and recent investment, you'll help shape the future of our commercial engine. What You'll Be Doing Champion alignment across global markets, improving processes and automating repetitive tasks. Lead the global monthly forecasting cycle, ensuring accuracy and clarity. Partner with data analysts to deliver insight-driven reporting that boosts performance. Build monthly sales forecasts using CRM insights, probability indicators, and local market input. Mentor local RevOps colleagues and foster a collaborative global community. Build strong relationships with Managing Directors to translate challenges into high-impact priorities. Drive continuous improvement across processes, tools, and ways of working. Strategic Projects You'll Shape: Strategic Projects You'll Shape Customer journey value mapping and sales methodology implementation. Market sizing, ICP refinement, and persona development. Account segmentation, scoring, and prioritisation. Automation and process optimisation for SDR functions. Win/loss analysis and reporting frameworks. CPQ optimisation and process enhancement. Who We're Looking For You love driving change and bringing clarity to ambiguity. You're a self-starter with strong judgement on what works in scaling environments. You enjoy advising stakeholders, not just executing tasks. You get excited about building operational systems from the ground up. You thrive in fast-paced environments where growth is rapid and opportunities are abundant. Experience in B2B enterprise environments with strong understanding of pipeline metrics. Proven success in Revenue Operations, Sales Operations, or similar. Experience operating across multiple markets or departments. Strong proficiency with RevOps tech: CRM systems (D365 preferred; Salesforce or HubSpot welcome). Marketing automation tools (e.g., HubSpot). CPQ systems (DealHub preferred; Salesforce CPQ, Conga, Panda, etc.). Data visualisation tools (PowerBI preferred; Tableau, Qlik, etc.). Sales enablement tools (Highspot, Seismic, Mindtickle, etc.). Excellent communication and presentation skills with senior stakeholders. Ability to prioritise high-impact initiatives in fast-moving environments. Strong analytical, problem-solving, and stakeholder-management skills. Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!
Dec 06, 2025
Full time
WE ARE HIRING A GLOBAL REVENUE OPERATIONS MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme You'll be the glue that strengthens alignment across our commercial organisation, optimising revenue processes, enhancing operational performance, and introducing best practices that scale globally. This is an opportunity to make a global impact. With TLC's rapid growth and recent investment, you'll help shape the future of our commercial engine. What You'll Be Doing Champion alignment across global markets, improving processes and automating repetitive tasks. Lead the global monthly forecasting cycle, ensuring accuracy and clarity. Partner with data analysts to deliver insight-driven reporting that boosts performance. Build monthly sales forecasts using CRM insights, probability indicators, and local market input. Mentor local RevOps colleagues and foster a collaborative global community. Build strong relationships with Managing Directors to translate challenges into high-impact priorities. Drive continuous improvement across processes, tools, and ways of working. Strategic Projects You'll Shape: Strategic Projects You'll Shape Customer journey value mapping and sales methodology implementation. Market sizing, ICP refinement, and persona development. Account segmentation, scoring, and prioritisation. Automation and process optimisation for SDR functions. Win/loss analysis and reporting frameworks. CPQ optimisation and process enhancement. Who We're Looking For You love driving change and bringing clarity to ambiguity. You're a self-starter with strong judgement on what works in scaling environments. You enjoy advising stakeholders, not just executing tasks. You get excited about building operational systems from the ground up. You thrive in fast-paced environments where growth is rapid and opportunities are abundant. Experience in B2B enterprise environments with strong understanding of pipeline metrics. Proven success in Revenue Operations, Sales Operations, or similar. Experience operating across multiple markets or departments. Strong proficiency with RevOps tech: CRM systems (D365 preferred; Salesforce or HubSpot welcome). Marketing automation tools (e.g., HubSpot). CPQ systems (DealHub preferred; Salesforce CPQ, Conga, Panda, etc.). Data visualisation tools (PowerBI preferred; Tableau, Qlik, etc.). Sales enablement tools (Highspot, Seismic, Mindtickle, etc.). Excellent communication and presentation skills with senior stakeholders. Ability to prioritise high-impact initiatives in fast-moving environments. Strong analytical, problem-solving, and stakeholder-management skills. Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!
Salary: £33,513 Contract: Permanent, Full-time Location: London Hybrid, 2 days per week Closing date: Rolling Benefits: 25 days annual leave (plus Bank Holidays), Season Ticket Loan, Discounted access to Simplyhealth, and more We are delighted to be working with a well-known charity dedicated to transforming lives and tackling social inequality to recruit a Supplier Partnerships Officer, a key role within their Supporter Services team. This charity provides practical support and advocacy for vulnerable individuals and communities, delivering essential services and campaigns that make a real difference every day. As Supplier Partnerships Officer, you will play an important role in supporting fundraising teams to maximise supporter engagement by enabling the daily operations of third-party response handling and fulfilment suppliers, alongside in-house fulfilment of supporter donations. You ll work closely with the Supplier Partnerships Manager and collaborate across fundraising, marketing, and compliance teams to ensure smooth delivery of campaigns and excellent supporter care. To succeed in this role, you will need: Experience working with third-party service providers to deliver operational activities. Strong organisational skills, attention to detail, and ability to prioritise under pressure. Excellent communication and interpersonal skills. Knowledge of fundraising compliance regulations (UK GDPR, PECR, Gift Aid, Code of Fundraising Practice). A passion for delivering outstanding supporter care and improving processes. To apply or for an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma. We are committed to equity, diversity, and inclusion and welcome applications from all backgrounds. Job Reference: 2760EI
Dec 05, 2025
Full time
Salary: £33,513 Contract: Permanent, Full-time Location: London Hybrid, 2 days per week Closing date: Rolling Benefits: 25 days annual leave (plus Bank Holidays), Season Ticket Loan, Discounted access to Simplyhealth, and more We are delighted to be working with a well-known charity dedicated to transforming lives and tackling social inequality to recruit a Supplier Partnerships Officer, a key role within their Supporter Services team. This charity provides practical support and advocacy for vulnerable individuals and communities, delivering essential services and campaigns that make a real difference every day. As Supplier Partnerships Officer, you will play an important role in supporting fundraising teams to maximise supporter engagement by enabling the daily operations of third-party response handling and fulfilment suppliers, alongside in-house fulfilment of supporter donations. You ll work closely with the Supplier Partnerships Manager and collaborate across fundraising, marketing, and compliance teams to ensure smooth delivery of campaigns and excellent supporter care. To succeed in this role, you will need: Experience working with third-party service providers to deliver operational activities. Strong organisational skills, attention to detail, and ability to prioritise under pressure. Excellent communication and interpersonal skills. Knowledge of fundraising compliance regulations (UK GDPR, PECR, Gift Aid, Code of Fundraising Practice). A passion for delivering outstanding supporter care and improving processes. To apply or for an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma. We are committed to equity, diversity, and inclusion and welcome applications from all backgrounds. Job Reference: 2760EI
Full-time Office-based This is a fantastic opportunity to join a passionate and forward-thinking team, leading our customer service function and ensuring our customers receive the very best at every touchpoint! Whats in it for you? 30 days holiday (including bank holidays) Company pension scheme Cycle-to-work scheme Health cashback plan Be part of a growing, values-driven clothing brand Supportive and close-knit team culture Fun team socials! Staf Discounts across products What youll be doing: Lead and support the customer service team across email, live chat, phone, and social channels Manage onboarding, training, and development of your team to deliver outstanding service Monitor performance against key service metrics (response time, satisfaction, resolution rates) Continuously review and enhance processes for queries, returns, and complaints Collaborate with Marketing to align on campaigns and customer communications Provide customer insights to Product and Merchandising teams to improve fit, quality, and design Support sustainability and ESG initiatives, embedding repair and reuse values in communication Report on KPIs and customer trends, sharing actionable insights with senior leadership Must-haves: Proven experience managing a customer service function (ideally 3+ years) Strong leadership and people management skills - you know how to get the best from your team Excellent communication skills - both written and verbal Calm, empathetic, and solutions-focused approach Highly organised and process-driven Commercial understanding of fashion retail and online sales environments Nice-to-haves: Background in e-commerce or clothing retail Experience improving customer satisfaction and optimising customer service operations Knowledge of sustainability and circular fashion principles Helpful extras Based in central Cheltenham modern, vibrant office Regular team collaboration and training Monday to Friday! Fast-growing business with genuine career development opportunities with a global company! Be part of a global organisation, and multi award winner Celebrates creativity and passion for travel! Interested? Send your most up-to-date CV to Ellie at i2i recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application through a lens of diversity and inclusion. We strive to personally connect with every applicant, but if you havent heard from us within 5 working days, please understand that your application has not been successful on this occasion. JBRP1_UKTJ
Dec 05, 2025
Full time
Full-time Office-based This is a fantastic opportunity to join a passionate and forward-thinking team, leading our customer service function and ensuring our customers receive the very best at every touchpoint! Whats in it for you? 30 days holiday (including bank holidays) Company pension scheme Cycle-to-work scheme Health cashback plan Be part of a growing, values-driven clothing brand Supportive and close-knit team culture Fun team socials! Staf Discounts across products What youll be doing: Lead and support the customer service team across email, live chat, phone, and social channels Manage onboarding, training, and development of your team to deliver outstanding service Monitor performance against key service metrics (response time, satisfaction, resolution rates) Continuously review and enhance processes for queries, returns, and complaints Collaborate with Marketing to align on campaigns and customer communications Provide customer insights to Product and Merchandising teams to improve fit, quality, and design Support sustainability and ESG initiatives, embedding repair and reuse values in communication Report on KPIs and customer trends, sharing actionable insights with senior leadership Must-haves: Proven experience managing a customer service function (ideally 3+ years) Strong leadership and people management skills - you know how to get the best from your team Excellent communication skills - both written and verbal Calm, empathetic, and solutions-focused approach Highly organised and process-driven Commercial understanding of fashion retail and online sales environments Nice-to-haves: Background in e-commerce or clothing retail Experience improving customer satisfaction and optimising customer service operations Knowledge of sustainability and circular fashion principles Helpful extras Based in central Cheltenham modern, vibrant office Regular team collaboration and training Monday to Friday! Fast-growing business with genuine career development opportunities with a global company! Be part of a global organisation, and multi award winner Celebrates creativity and passion for travel! Interested? Send your most up-to-date CV to Ellie at i2i recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application through a lens of diversity and inclusion. We strive to personally connect with every applicant, but if you havent heard from us within 5 working days, please understand that your application has not been successful on this occasion. JBRP1_UKTJ
Business Development Representative Location: Newport, South Wales Salary: £26,000 basic + £3,000+ achievable commission (sales & retentions) Hours: 40 hours/week Rota'd shifts between Monday to Friday (09:00-21:00), Saturday (09.00-18.00) & Sunday (10.00-16.00) Contract Type: Permanent Role Summary: Are you a confident communicator with a passion for sales and customer engagement? We're looking for a proactive and driven Business Development Representative to help shape the future of our sales operations and contribute directly to continued growth. Key Responsibilities: Driving sales via high-volume outbound calls, handling inbound enquiries, and making targeted cold calls to convert new audiences into long-term customers Engaging leads through email and live chat, using persuasive, customer-focused messaging to convert quotes and boost retention Proactively following up on enquiries, building rapport and maintaining momentum to exceed sales targets Processing payments, ensuring accurate credit control and smooth customer transactions Collaborating with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve growth goals Benefits: Competitive salary and lucrative commission structure Free on-site parking £250 employee referral reward Exclusive discounts for friends and family Requirements: Minimum 2 years' experience in sales, telemarketing or in a similar role Comfortable using CRM software and communicating via email and live chat Proven ability to meet or exceed sales targets, with a proactive and resilient approach Strong objection-handling and closing skills Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Dec 05, 2025
Full time
Business Development Representative Location: Newport, South Wales Salary: £26,000 basic + £3,000+ achievable commission (sales & retentions) Hours: 40 hours/week Rota'd shifts between Monday to Friday (09:00-21:00), Saturday (09.00-18.00) & Sunday (10.00-16.00) Contract Type: Permanent Role Summary: Are you a confident communicator with a passion for sales and customer engagement? We're looking for a proactive and driven Business Development Representative to help shape the future of our sales operations and contribute directly to continued growth. Key Responsibilities: Driving sales via high-volume outbound calls, handling inbound enquiries, and making targeted cold calls to convert new audiences into long-term customers Engaging leads through email and live chat, using persuasive, customer-focused messaging to convert quotes and boost retention Proactively following up on enquiries, building rapport and maintaining momentum to exceed sales targets Processing payments, ensuring accurate credit control and smooth customer transactions Collaborating with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve growth goals Benefits: Competitive salary and lucrative commission structure Free on-site parking £250 employee referral reward Exclusive discounts for friends and family Requirements: Minimum 2 years' experience in sales, telemarketing or in a similar role Comfortable using CRM software and communicating via email and live chat Proven ability to meet or exceed sales targets, with a proactive and resilient approach Strong objection-handling and closing skills Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Business Development Representative Location: Newport, South Wales Salary: £26,000 basic + £3,000+ achievable commission (sales & retentions) Hours: 40 hours/week Rota'd shifts between Monday to Friday (09:00-21:00), Saturday (09.00-18.00) & Sunday (10.00-16.00) Contract Type: Permanent Role Summary: Are you a confident communicator with a passion for sales and customer engagement? We're looking for a proactive and driven Business Development Representative to help shape the future of our sales operations and contribute directly to continued growth. Key Responsibilities: Driving sales via high-volume outbound calls, handling inbound enquiries, and making targeted cold calls to convert new audiences into long-term customers Engaging leads through email and live chat, using persuasive, customer-focused messaging to convert quotes and boost retention Proactively following up on enquiries, building rapport and maintaining momentum to exceed sales targets Processing payments, ensuring accurate credit control and smooth customer transactions Collaborating with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve growth goals Benefits: Competitive salary and lucrative commission structure Free on-site parking £250 employee referral reward Exclusive discounts for friends and family Requirements: Minimum 2 years' experience in sales, telemarketing or in a similar role Comfortable using CRM software and communicating via email and live chat Proven ability to meet or exceed sales targets, with a proactive and resilient approach Strong objection-handling and closing skills Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Dec 05, 2025
Full time
Business Development Representative Location: Newport, South Wales Salary: £26,000 basic + £3,000+ achievable commission (sales & retentions) Hours: 40 hours/week Rota'd shifts between Monday to Friday (09:00-21:00), Saturday (09.00-18.00) & Sunday (10.00-16.00) Contract Type: Permanent Role Summary: Are you a confident communicator with a passion for sales and customer engagement? We're looking for a proactive and driven Business Development Representative to help shape the future of our sales operations and contribute directly to continued growth. Key Responsibilities: Driving sales via high-volume outbound calls, handling inbound enquiries, and making targeted cold calls to convert new audiences into long-term customers Engaging leads through email and live chat, using persuasive, customer-focused messaging to convert quotes and boost retention Proactively following up on enquiries, building rapport and maintaining momentum to exceed sales targets Processing payments, ensuring accurate credit control and smooth customer transactions Collaborating with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve growth goals Benefits: Competitive salary and lucrative commission structure Free on-site parking £250 employee referral reward Exclusive discounts for friends and family Requirements: Minimum 2 years' experience in sales, telemarketing or in a similar role Comfortable using CRM software and communicating via email and live chat Proven ability to meet or exceed sales targets, with a proactive and resilient approach Strong objection-handling and closing skills Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today. About the role The Centre Manager - Retail and Café Operations will drive commercial performance, manage staff and volunteers, ensuring profits contribute to and support our mental health and wellbeing initiatives. You will be responsible for and oversee the Retail and Café operations at Mayfield Garden Centre and line management of the Horticulture, Retail, Gifting and Café Teams. You will ensure both retail and café operations deliver excellent customer service and profitability, working closely with our Marketing Team to raise awareness, increase sales as well as encourage and convert new customers. You will work closely with Mayfield s wellbeing services to ensure alignment and that the Solent Mind ethos is at the forefront of all sales, events and activities. You will be the lead for health and safety across the site. Hours: 37 hours per week (flexibly across Mayfield opening days/times, may require some weekend working and out of business hours). Location: Mayfield Garden Centre, Southampton. About you You will have extensive experience and insights in the garden centre industry, in retail management and horticulture as well as experience managing café or food service operations. You will need a strong commercial record of meeting sales targets that can be evidenced. You will need to have knowledge of buying, stock control, understanding health and safety and food safety regulations. You will have excellent communication skills, ability to provide key and timely content for marketing and line management experience. We are looking for someone who is passionate about plants, people and mental health. About us We're Solent Mind! We re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers. We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally. Benefits Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you re making a difference, you ll also enjoy excellent benefits, including: Flexible working to promote a healthy work/life balance 25 days annual leave rising incrementally to 30 days per year Pension plan Employee Assistance Programme Season ticket and cycle-to-work scheme 1 day off for your birthday (celebration day) and 2 wellbeing days per year Free private GP online or phone appointments Staff discounts If you re ready to join the fight for mental health, visit our website to find out more and apply. Closing date: Monday 5 January 2026 (11.59pm) Tour and Meet the team: 13 January 2026 Interview date: 14 January 2026 Posts may be subject to a relevant DBS check. Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit. Registered Charity No: . Registered with Limited Liability in England and Wales No: .
Dec 05, 2025
Full time
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today. About the role The Centre Manager - Retail and Café Operations will drive commercial performance, manage staff and volunteers, ensuring profits contribute to and support our mental health and wellbeing initiatives. You will be responsible for and oversee the Retail and Café operations at Mayfield Garden Centre and line management of the Horticulture, Retail, Gifting and Café Teams. You will ensure both retail and café operations deliver excellent customer service and profitability, working closely with our Marketing Team to raise awareness, increase sales as well as encourage and convert new customers. You will work closely with Mayfield s wellbeing services to ensure alignment and that the Solent Mind ethos is at the forefront of all sales, events and activities. You will be the lead for health and safety across the site. Hours: 37 hours per week (flexibly across Mayfield opening days/times, may require some weekend working and out of business hours). Location: Mayfield Garden Centre, Southampton. About you You will have extensive experience and insights in the garden centre industry, in retail management and horticulture as well as experience managing café or food service operations. You will need a strong commercial record of meeting sales targets that can be evidenced. You will need to have knowledge of buying, stock control, understanding health and safety and food safety regulations. You will have excellent communication skills, ability to provide key and timely content for marketing and line management experience. We are looking for someone who is passionate about plants, people and mental health. About us We're Solent Mind! We re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers. We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally. Benefits Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you re making a difference, you ll also enjoy excellent benefits, including: Flexible working to promote a healthy work/life balance 25 days annual leave rising incrementally to 30 days per year Pension plan Employee Assistance Programme Season ticket and cycle-to-work scheme 1 day off for your birthday (celebration day) and 2 wellbeing days per year Free private GP online or phone appointments Staff discounts If you re ready to join the fight for mental health, visit our website to find out more and apply. Closing date: Monday 5 January 2026 (11.59pm) Tour and Meet the team: 13 January 2026 Interview date: 14 January 2026 Posts may be subject to a relevant DBS check. Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit. Registered Charity No: . Registered with Limited Liability in England and Wales No: .
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Dec 05, 2025
Full time
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
Dec 05, 2025
Full time
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
We are Lick Our mission is to support people to transform houses into their homes. Lick is a community-driven decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products whilst respecting yours and our home: planet Earth. Whether you're a keen decorator or you've never picked up a paintbrush, we've got all you need to get started. Quality: Quality is at the heart of Lick. From our high-quality range of paints, each designed for a flawless finish and long-lasting durability to our in-person and online consultation and decorating support services, and industry-leading formulations that provide the best decorating experience to our community, whether they're first-time decorators, experienced DIYers or decorating professionals. Colour Authority: We are an innovatively colour-centric brand with an expertly curated range of 100 unique pigment-rich colours, all designed with colour psychology and real homes in mind. We're here to support decorators through the whole process, from finding colour inspiration to the final selection process and styling their freshly decorated room with complementary colours. Sustainability: We consider people and the planet in every decision we make, from our made-to-order, zero-waste production process and water-based, trace VOC paint (fewer harmful chemicals and a more easily biodegradable end product) to our commitment to being B Corp certified, the eco-friendly materials we use to make our LickTools and our mess-free, Peel & Stick samples which contain 95% less plastic than traditional tester pots. Our aim is for our community to feel confident in creating their dream home with respect to your and our home; planet Earth You can find out more on our sustainability hub on our site Community: From day one, community has been at the heart of everything we do, setting ourselves a mission to create the largest engaged decorating community that feels inspired and supported. Since launching in 2020, we've united over 1 million decorators, collaborated with over 3,000 creators to transform their homes and have actively featured the Lick community in everything from press, to brand awareness campaigns and brand partnerships. About the Company Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market. We're the fastest growing decorator brand, and since launching in 2020, we have expanded from Lick into: Lick: for the DIY customer LickPro: for the Trade customer Lick Tools: our own range of sustainable tools We continually develop our product range, new sustainability initiatives, and grow our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range, as well as our huge partnerships with Screwfix & are leading us in the right direction, and it's really a very exciting time to be joining us on this journey! Hybrid Working Our office is located in Clapham and we are a hybrid working team who believes in the value of getting together offline and online. For this reason, we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can, and the minimum expectation is 2 days per week - one day will be set based on your department, and the other day is at your and your managers discretion. Our team is collaborative - and friendly! We want to encourage relationship building and effective teamwork through both face to face and online interactions. Wellbeing We are a team of incredible human beings, making Lick a very special place to work. We want to promote an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. Growing and thriving as individuals and achieving something very significant together. We want it to be easy to openly discuss how you are feeling. We want you to do the things you know will help you thrive. We want you to own your mental health and wellbeing, and we want to ensure you feel supported in doing so - and we aim to provide you with the information and tools to empower you to do so. Diversity, Inclusion and Belonging People are at the centre of everything we do at Lick. We work hard to make sure that we're amplifying diverse voices externally within our amazing community of decorators. Equally, we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment, such as our team led Lick Belonging Group, and using an individual approach for each team member. Our Culture Having launched in the last few years, our culture will continue to evolve just like everything else we do. To give you a sense of what to expect, we can confirm it's fast and very ambitious, with high expectations. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing, communications and relationships, and we use data and customer insights to improve what we do and how we do it. We have ambitious business goals, but we don't just do things a certain way because that's how it's always been done. We're here to transform an entire category, this means developing new and better ways of doing things. We want to set you up for success, both from a performance and development perspective; we offer structured review processes, eNPS surveys, flexible and hybrid working policies, regular company-wide meetings, alongside a range of other internal initiatives. About The Role At Lick, we are dedicated to transforming the home decor industry. We are seeking a Supply Chain Manager to oversee our supply chain and procurement operations and drive optimisation in this space. This role involves managing relationships with global suppliers and manufacturers, partnering with internal teams such as New Product Development (NPD), finance and commercial, and implementing best practices in supply chain management. Reporting to the Head of Operations, you will be crucial in driving operational excellence, sustainability initiatives, and improving our overall supply chain efficiency as we grow in our target markets. Responsibilities What you will be doing: Develop and execute supply chain strategies across our global supplier network to ensure cost-effective, quality, and timely delivery of products. Manage demand planning process effectively to ensure inventory availability in line with agreed SLA and track demand forecast accuracy and bias. Oversee short and medium term production planning in partnership with our manufacturing, and driving ongoing process improvements as the business scales. Lead projects aimed at improving supply chain processes as part of our commitment to continuous improvement. Collaborate with the Commercial team to ensure the successful replenishment of goods inline with forecasted demand for all categories, and reporting on weekly, monthly and quarterly revenue vs targets. Collaborate with the Head of NPD and Product to support the development and supply of high-quality products. Work with key customers to build great working relationships, driving forecast alignment and excellent product availability. Partner with the finance team to drive budget performance and ensure effective management of inventory working capital requirements. Collaborate with the finance team to maintain timely and accurate processing of supplier invoices and payments. Provide regular performance updates to key stakeholders and engage the wider business in supply chain operations. Proactively identify and share insights to improve efficiencies and enhance the customer experience. Conduct national and international travel as needed to maintain strong supplier relationships and ensure supply chain integrity. Monitor product compliance across all categories and collaborate with external partners and customers to ensure full regulatory adherence. Build relationships with our 3PL and supplier partners to control cost, availability and fulfilment in line with expected SLAs. Demonstrable demand planning expertise capable of managing inventory availability for a large number of SKUs across multiple categories with varying lead times, MOQs and costs. Proven experience in managing supply chain operations with a focus on cost, quality, and delivery. Strong background in managing external supplier and manufacturer relationships, particularly in a manufacturing environment. Familiarity with NPD processes and the ability to support the supply of world class products. Experience in supplier negotiations and understanding of tender processes. Ability to conduct cost/benefit analysis to guide strategic decisions. Knowledge of budget management and the financial aspects of supply chains. Excellent interpersonal skills, with the ability to navigate complex negotiations and build trust across teams. Data driven decision making skills, with a capacity to derive insights from various data sources. Strong excel skills, able to build and adapt models. Strong communication skills . click apply for full job details
Dec 05, 2025
Full time
We are Lick Our mission is to support people to transform houses into their homes. Lick is a community-driven decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products whilst respecting yours and our home: planet Earth. Whether you're a keen decorator or you've never picked up a paintbrush, we've got all you need to get started. Quality: Quality is at the heart of Lick. From our high-quality range of paints, each designed for a flawless finish and long-lasting durability to our in-person and online consultation and decorating support services, and industry-leading formulations that provide the best decorating experience to our community, whether they're first-time decorators, experienced DIYers or decorating professionals. Colour Authority: We are an innovatively colour-centric brand with an expertly curated range of 100 unique pigment-rich colours, all designed with colour psychology and real homes in mind. We're here to support decorators through the whole process, from finding colour inspiration to the final selection process and styling their freshly decorated room with complementary colours. Sustainability: We consider people and the planet in every decision we make, from our made-to-order, zero-waste production process and water-based, trace VOC paint (fewer harmful chemicals and a more easily biodegradable end product) to our commitment to being B Corp certified, the eco-friendly materials we use to make our LickTools and our mess-free, Peel & Stick samples which contain 95% less plastic than traditional tester pots. Our aim is for our community to feel confident in creating their dream home with respect to your and our home; planet Earth You can find out more on our sustainability hub on our site Community: From day one, community has been at the heart of everything we do, setting ourselves a mission to create the largest engaged decorating community that feels inspired and supported. Since launching in 2020, we've united over 1 million decorators, collaborated with over 3,000 creators to transform their homes and have actively featured the Lick community in everything from press, to brand awareness campaigns and brand partnerships. About the Company Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market. We're the fastest growing decorator brand, and since launching in 2020, we have expanded from Lick into: Lick: for the DIY customer LickPro: for the Trade customer Lick Tools: our own range of sustainable tools We continually develop our product range, new sustainability initiatives, and grow our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range, as well as our huge partnerships with Screwfix & are leading us in the right direction, and it's really a very exciting time to be joining us on this journey! Hybrid Working Our office is located in Clapham and we are a hybrid working team who believes in the value of getting together offline and online. For this reason, we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can, and the minimum expectation is 2 days per week - one day will be set based on your department, and the other day is at your and your managers discretion. Our team is collaborative - and friendly! We want to encourage relationship building and effective teamwork through both face to face and online interactions. Wellbeing We are a team of incredible human beings, making Lick a very special place to work. We want to promote an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. Growing and thriving as individuals and achieving something very significant together. We want it to be easy to openly discuss how you are feeling. We want you to do the things you know will help you thrive. We want you to own your mental health and wellbeing, and we want to ensure you feel supported in doing so - and we aim to provide you with the information and tools to empower you to do so. Diversity, Inclusion and Belonging People are at the centre of everything we do at Lick. We work hard to make sure that we're amplifying diverse voices externally within our amazing community of decorators. Equally, we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment, such as our team led Lick Belonging Group, and using an individual approach for each team member. Our Culture Having launched in the last few years, our culture will continue to evolve just like everything else we do. To give you a sense of what to expect, we can confirm it's fast and very ambitious, with high expectations. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing, communications and relationships, and we use data and customer insights to improve what we do and how we do it. We have ambitious business goals, but we don't just do things a certain way because that's how it's always been done. We're here to transform an entire category, this means developing new and better ways of doing things. We want to set you up for success, both from a performance and development perspective; we offer structured review processes, eNPS surveys, flexible and hybrid working policies, regular company-wide meetings, alongside a range of other internal initiatives. About The Role At Lick, we are dedicated to transforming the home decor industry. We are seeking a Supply Chain Manager to oversee our supply chain and procurement operations and drive optimisation in this space. This role involves managing relationships with global suppliers and manufacturers, partnering with internal teams such as New Product Development (NPD), finance and commercial, and implementing best practices in supply chain management. Reporting to the Head of Operations, you will be crucial in driving operational excellence, sustainability initiatives, and improving our overall supply chain efficiency as we grow in our target markets. Responsibilities What you will be doing: Develop and execute supply chain strategies across our global supplier network to ensure cost-effective, quality, and timely delivery of products. Manage demand planning process effectively to ensure inventory availability in line with agreed SLA and track demand forecast accuracy and bias. Oversee short and medium term production planning in partnership with our manufacturing, and driving ongoing process improvements as the business scales. Lead projects aimed at improving supply chain processes as part of our commitment to continuous improvement. Collaborate with the Commercial team to ensure the successful replenishment of goods inline with forecasted demand for all categories, and reporting on weekly, monthly and quarterly revenue vs targets. Collaborate with the Head of NPD and Product to support the development and supply of high-quality products. Work with key customers to build great working relationships, driving forecast alignment and excellent product availability. Partner with the finance team to drive budget performance and ensure effective management of inventory working capital requirements. Collaborate with the finance team to maintain timely and accurate processing of supplier invoices and payments. Provide regular performance updates to key stakeholders and engage the wider business in supply chain operations. Proactively identify and share insights to improve efficiencies and enhance the customer experience. Conduct national and international travel as needed to maintain strong supplier relationships and ensure supply chain integrity. Monitor product compliance across all categories and collaborate with external partners and customers to ensure full regulatory adherence. Build relationships with our 3PL and supplier partners to control cost, availability and fulfilment in line with expected SLAs. Demonstrable demand planning expertise capable of managing inventory availability for a large number of SKUs across multiple categories with varying lead times, MOQs and costs. Proven experience in managing supply chain operations with a focus on cost, quality, and delivery. Strong background in managing external supplier and manufacturer relationships, particularly in a manufacturing environment. Familiarity with NPD processes and the ability to support the supply of world class products. Experience in supplier negotiations and understanding of tender processes. Ability to conduct cost/benefit analysis to guide strategic decisions. Knowledge of budget management and the financial aspects of supply chains. Excellent interpersonal skills, with the ability to navigate complex negotiations and build trust across teams. Data driven decision making skills, with a capacity to derive insights from various data sources. Strong excel skills, able to build and adapt models. Strong communication skills . click apply for full job details
