Immigration Law Practitioners' Association
Training Manager Immigration Law Practitioners Association (ILPA) Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change. Salary: £33,000-£35,00 Hours: 35 hours/week Contract: permanent Closing date: 3 January 2026 ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA s reputation for high-quality, practitioner-led training. Key Responsibilities Programme planning and development • Build and manage the annual and quarterly training schedule • Work with the Training Committee to identify priorities and emerging issues • Balance advanced and introductory content across immigration, asylum and nationality law • Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time Tutor and content management • Recruit, contract and manage ILPA s panel of external tutors • Provide clear briefings and support tutors in producing accurate, up-to-date materials • Facilitate the Training Advisory Board and ensure actions are followed up • Ensure training content remains high quality and aligned with ILPA s values Event delivery • Set up all events on Eventbrite, including pricing, discounts, communications and refunds • Host online sessions and support hybrid delivery when required • Troubleshoot logistical and technical issues on the day Income, reporting and evaluation • Monitor bookings, attendance, cancellations and income • Produce monthly performance reports for the Chief Executive and Finance and Office Manager • Maintain high participant satisfaction and take action where improvements are needed Marketing and engagement • Draft course descriptions, learning outcomes and promotional copy • Promote events through ILPA s weekly all-member update and other communication channels • Respond to participant queries and ensure a reliable customer experience Systems and administration • Maintain accurate records, contracts, schedules and evaluation data • Process tutor invoices and ensure they match delivery • Ensure compliance with GDPR and internal policies Person Specification Essential • Experience managing training or professional development programmes • Strong organisational skills and confidence managing a busy schedule • Clear communication skills and ability to work with senior practitioners • Good commercial judgement and experience generating income • Strong digital skills including Eventbrite and online meeting platforms • Ability to work independently in a small charity team • Ability to handle competing deadlines and resolve issues efficiently Desirable • Knowledge of immigration, asylum or nationality law • Experience in a charity, membership body or legal-sector environment • Experience commissioning or managing external tutors or contributors To apply, you must submit all three of the following: ILPA Application Form ILPA Equalities Monitoring Form CV If you need the forms in an alternative format or require adjustments, contact Anthony Essien. Deadline: 3 January 2026 Interviews: Weeks commencing 13 and 20 January 2026
Training Manager Immigration Law Practitioners Association (ILPA) Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change. Salary: £33,000-£35,00 Hours: 35 hours/week Contract: permanent Closing date: 3 January 2026 ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA s reputation for high-quality, practitioner-led training. Key Responsibilities Programme planning and development • Build and manage the annual and quarterly training schedule • Work with the Training Committee to identify priorities and emerging issues • Balance advanced and introductory content across immigration, asylum and nationality law • Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time Tutor and content management • Recruit, contract and manage ILPA s panel of external tutors • Provide clear briefings and support tutors in producing accurate, up-to-date materials • Facilitate the Training Advisory Board and ensure actions are followed up • Ensure training content remains high quality and aligned with ILPA s values Event delivery • Set up all events on Eventbrite, including pricing, discounts, communications and refunds • Host online sessions and support hybrid delivery when required • Troubleshoot logistical and technical issues on the day Income, reporting and evaluation • Monitor bookings, attendance, cancellations and income • Produce monthly performance reports for the Chief Executive and Finance and Office Manager • Maintain high participant satisfaction and take action where improvements are needed Marketing and engagement • Draft course descriptions, learning outcomes and promotional copy • Promote events through ILPA s weekly all-member update and other communication channels • Respond to participant queries and ensure a reliable customer experience Systems and administration • Maintain accurate records, contracts, schedules and evaluation data • Process tutor invoices and ensure they match delivery • Ensure compliance with GDPR and internal policies Person Specification Essential • Experience managing training or professional development programmes • Strong organisational skills and confidence managing a busy schedule • Clear communication skills and ability to work with senior practitioners • Good commercial judgement and experience generating income • Strong digital skills including Eventbrite and online meeting platforms • Ability to work independently in a small charity team • Ability to handle competing deadlines and resolve issues efficiently Desirable • Knowledge of immigration, asylum or nationality law • Experience in a charity, membership body or legal-sector environment • Experience commissioning or managing external tutors or contributors To apply, you must submit all three of the following: ILPA Application Form ILPA Equalities Monitoring Form CV If you need the forms in an alternative format or require adjustments, contact Anthony Essien. Deadline: 3 January 2026 Interviews: Weeks commencing 13 and 20 January 2026
Boston Consulting Group
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
