Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Dec 06, 2025
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
PROPERTY MANAGER £30,000 BASIC + £36,000+ OTE + Christmas Bonus • Monthly Uplifts Parkside Recruitment is delighted to be supporting a highly successful, boutique property business in Basingstoke who are searching for an organised, efficient, solutions-driven Property Manager to join their dynamic Tenancy Management team. This is an exceptional opportunity for someone who LOVES solving problems , thrives in a fast-paced environment, and wants to be recognised, rewarded and continuously developed . Why This Role Is Special Our client has been established for over 15 years and is known locally for their service excellence, strong legal knowledge, and industry-leading training. They invest heavily in their people, offering comprehensive in-house and external training to ensure every team member grows both professionally and personally. This role is office-based in the heart of Basingstoke and sits within a supportive, friendly and high-performing team. What You ll Be Doing (Property Manager / Tenancy Manager) You will be the go-to expert throughout the entire tenancy lifecycle, handling: Maintenance management & contractor coordination Safety certification & compliance updates Tenancy documentation and renewals Serving notices and handling tenancy terminations Checkouts, remedials and deposit negotiations Interim inspections & property visits Arrears management and payment collection Clear communication with both landlords and tenants Ensuring every issue is resolved swiftly, professionally and to a high standard You ll be using industry-leading systems including Fixflo, Inventory Base, SME and Notify (training provided). What They re Looking For Minimum 5 years experience in Property Management Exceptional communication skills & customer service focus Strong attention to detail and the ability to act decisively A proactive, positive, solutions-first mindset Full UK driving licence + access to your own vehicle Working hours: Monday Friday, 9am 5:30pm , plus up to 2 Saturdays per month (9am 1pm) . The Rewards (This is where it gets exciting!) £30,000 basic salary OTE of £36,000 MINIMUM Monthly performance uplifts Annual Christmas bonus Mileage paid at 45p per mile High-volume, lead-rich environment excellent earning potential A modern, inclusive, progressive team culture Huge opportunities for recognition, development and long-term growth
Dec 06, 2025
Full time
PROPERTY MANAGER £30,000 BASIC + £36,000+ OTE + Christmas Bonus • Monthly Uplifts Parkside Recruitment is delighted to be supporting a highly successful, boutique property business in Basingstoke who are searching for an organised, efficient, solutions-driven Property Manager to join their dynamic Tenancy Management team. This is an exceptional opportunity for someone who LOVES solving problems , thrives in a fast-paced environment, and wants to be recognised, rewarded and continuously developed . Why This Role Is Special Our client has been established for over 15 years and is known locally for their service excellence, strong legal knowledge, and industry-leading training. They invest heavily in their people, offering comprehensive in-house and external training to ensure every team member grows both professionally and personally. This role is office-based in the heart of Basingstoke and sits within a supportive, friendly and high-performing team. What You ll Be Doing (Property Manager / Tenancy Manager) You will be the go-to expert throughout the entire tenancy lifecycle, handling: Maintenance management & contractor coordination Safety certification & compliance updates Tenancy documentation and renewals Serving notices and handling tenancy terminations Checkouts, remedials and deposit negotiations Interim inspections & property visits Arrears management and payment collection Clear communication with both landlords and tenants Ensuring every issue is resolved swiftly, professionally and to a high standard You ll be using industry-leading systems including Fixflo, Inventory Base, SME and Notify (training provided). What They re Looking For Minimum 5 years experience in Property Management Exceptional communication skills & customer service focus Strong attention to detail and the ability to act decisively A proactive, positive, solutions-first mindset Full UK driving licence + access to your own vehicle Working hours: Monday Friday, 9am 5:30pm , plus up to 2 Saturdays per month (9am 1pm) . The Rewards (This is where it gets exciting!) £30,000 basic salary OTE of £36,000 MINIMUM Monthly performance uplifts Annual Christmas bonus Mileage paid at 45p per mile High-volume, lead-rich environment excellent earning potential A modern, inclusive, progressive team culture Huge opportunities for recognition, development and long-term growth
A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking an Engineering Manager to join their team to drive the next phase of development and growth. The position benefits from a private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance. As Engineering Manager, you will lead the Design, Production and Manufacturing Engineering teams, creating and delivering new parts and processes, identifying and implementing process improvements and developing the engineering strategy in a high-compliance production environment. Responsible for leading and managing the Engineering function, you will need to be hands-on, technical, detail oriented and a great team-worker. What youll be doing as Engineering Manager: Lead in customer engagement and development of new parts Lead in design, manufacture and repair of roll/form tooling Lead in creation and improvement of precision processes Drive engineering strategy & develop staff, support production, quality and sales functions To be successful in this role you will have proven skills and experience in the following: Proven leadership and management of engineering teams Experience of mixed-mode, high compliance production environments Hold a relevant degree or equivalent level To be considered for the role you should ideally have experience in: Precision metal forming/fabrication Process and productivity improvement New product introduction, process feasibility Apprenticeship and graduate program management Health & Safety, Environmental compliance Declaration of Conformity (DoC) signatory Automation and mechanical/electrical systems Quality assurance & auditing Risk tools (FMEA), statistical tools (SPC/MSA) To apply for this Engineering Manager role, please click apply online and complete the full application process. We welcome all applications however; you must be eligible to work in the UK. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
Dec 06, 2025
Full time
A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking an Engineering Manager to join their team to drive the next phase of development and growth. The position benefits from a private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance. As Engineering Manager, you will lead the Design, Production and Manufacturing Engineering teams, creating and delivering new parts and processes, identifying and implementing process improvements and developing the engineering strategy in a high-compliance production environment. Responsible for leading and managing the Engineering function, you will need to be hands-on, technical, detail oriented and a great team-worker. What youll be doing as Engineering Manager: Lead in customer engagement and development of new parts Lead in design, manufacture and repair of roll/form tooling Lead in creation and improvement of precision processes Drive engineering strategy & develop staff, support production, quality and sales functions To be successful in this role you will have proven skills and experience in the following: Proven leadership and management of engineering teams Experience of mixed-mode, high compliance production environments Hold a relevant degree or equivalent level To be considered for the role you should ideally have experience in: Precision metal forming/fabrication Process and productivity improvement New product introduction, process feasibility Apprenticeship and graduate program management Health & Safety, Environmental compliance Declaration of Conformity (DoC) signatory Automation and mechanical/electrical systems Quality assurance & auditing Risk tools (FMEA), statistical tools (SPC/MSA) To apply for this Engineering Manager role, please click apply online and complete the full application process. We welcome all applications however; you must be eligible to work in the UK. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Dec 06, 2025
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
About The Role Join Our Dynamic Team at Forza! We are thrilled to announce an exciting opportunity for a Security Officer to become a vital part of our Security Team, based at our protein packaging facility in Normanton. If you are passionate about Security, and are eager to contribute to a dynamic team, this role is perfect for you! Position Details Schedule: 4 on 4 off, 6am - 6pm (Days) Location: Forza, Normanton - Site based role Contract Type: Permanent Your key responsibilities will include Complete hand over from night to day guards Observe CCTV on a regular basis. Complete return to work forms. First point of contact for all visitors, checking ID badges, informing of site rules briefing if new to site, then contact the relevant manager to arrange collection from reception. Ensuring all contractors to site are dealt with and go through a site induction. Complete permits for external Contractors (engineers), external jobs only and only jobs you have knowledge about. No hot work permits can be completed by Security. Ensure vehicles to site are recorded and appropriate action taken. Booking all deliveries on site on to computer accurately. Patrol the site on a regular basis and book out on the patrol log making notes. When anything that is incorrect or if there is, an issue raise with other departments on site. Speak and liaise with Engineering department and pass on any alarm information. Check Nitrogen tank levels and Co2 levels and report if under the reorder line or site critical level. Assist in any fire alarm activations and follow the correct fire evacuation procedure. Traffic duties during shift change and throughout the day for delivery vehicles entering site. Making sure all vehicles adhere to the site speed limits and site safety rules. Conduct handover with next set of guards Skills and knowledge Previous experience in security officer role. Valid SIA License Qualification. Excellent communication skills to enable effective dialogue with colleagues and visitors. Ability to work well as an individual and as part of a team. Flexible and positive approach. Able to demonstrate effective problem solving skills. Self motivated and able to work alone without direction. Basic numeric and computer skills (Microsoft Word, Excel and Outlook essential). What are we looking for? Ability to work proactively and use own and others knowledge. Maintaining motivation, energy, and enthusiasm. Communication with drivers and visitors of all nationalities. Making sure all information we obtain recorded on the various spreadsheets and databases. Working within the rules set out via the company and the SIA. What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 15% Asda In-store Discount Paid Annual Leave Allowance - varies depending on shift pattern Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple: we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
Dec 06, 2025
Full time
About The Role Join Our Dynamic Team at Forza! We are thrilled to announce an exciting opportunity for a Security Officer to become a vital part of our Security Team, based at our protein packaging facility in Normanton. If you are passionate about Security, and are eager to contribute to a dynamic team, this role is perfect for you! Position Details Schedule: 4 on 4 off, 6am - 6pm (Days) Location: Forza, Normanton - Site based role Contract Type: Permanent Your key responsibilities will include Complete hand over from night to day guards Observe CCTV on a regular basis. Complete return to work forms. First point of contact for all visitors, checking ID badges, informing of site rules briefing if new to site, then contact the relevant manager to arrange collection from reception. Ensuring all contractors to site are dealt with and go through a site induction. Complete permits for external Contractors (engineers), external jobs only and only jobs you have knowledge about. No hot work permits can be completed by Security. Ensure vehicles to site are recorded and appropriate action taken. Booking all deliveries on site on to computer accurately. Patrol the site on a regular basis and book out on the patrol log making notes. When anything that is incorrect or if there is, an issue raise with other departments on site. Speak and liaise with Engineering department and pass on any alarm information. Check Nitrogen tank levels and Co2 levels and report if under the reorder line or site critical level. Assist in any fire alarm activations and follow the correct fire evacuation procedure. Traffic duties during shift change and throughout the day for delivery vehicles entering site. Making sure all vehicles adhere to the site speed limits and site safety rules. Conduct handover with next set of guards Skills and knowledge Previous experience in security officer role. Valid SIA License Qualification. Excellent communication skills to enable effective dialogue with colleagues and visitors. Ability to work well as an individual and as part of a team. Flexible and positive approach. Able to demonstrate effective problem solving skills. Self motivated and able to work alone without direction. Basic numeric and computer skills (Microsoft Word, Excel and Outlook essential). What are we looking for? Ability to work proactively and use own and others knowledge. Maintaining motivation, energy, and enthusiasm. Communication with drivers and visitors of all nationalities. Making sure all information we obtain recorded on the various spreadsheets and databases. Working within the rules set out via the company and the SIA. What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 15% Asda In-store Discount Paid Annual Leave Allowance - varies depending on shift pattern Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple: we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21318 Closing date 24/11/2025 Location Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive SENIOR ESTATES PROJECT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, 12 Month Contract ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid working Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Estates Project Team is a support team that sits alongside our Estates Team. It is a relatively new team and it needs to be flexible and adapt to changes within the Company and across the wider industry. The purpose of the role is to lead and monitor external façade remediation across the mid-rise portfolio, along with other fire safety and non-fire safety works and projects. The Senior Estates Project Manager will develop relationships with a number of third parties including surveyors, solicitors, and government departments and will interact directly with those parties, providing updates and summaries to relevant Estates Teams, and protecting them from involvement where possible. The Senior Estates Project Manager will instruct and advise the Estates Teams where required but is ultimately a support team. The Senior Estates Project Manager will be customer and client facing. There will be a requirement to liaise directly with clients and attend meetings as required. The Senior Estates Project Manager will support the Head of Estates Project Management and be the line manager to the Estates Project Coordinator and a Estates Project Manager. MAIN DUTIES Ensuring progress in all projects assigned to the role. Leading on external façade remediation projects to mid-rise buildings across the portfolio. Reviewing FRAEWs / external wall surveys to understand the contents and recommendations contained within them. Challenging fire engineers / surveyors where recommendations are not clear or appear unreasonable. Ensuring any interim measures recommended within FRAEWs, external wall surveys or FRAs are complied with, liaising with the Estates Team as required. This may include the installation of fire alarm systems, implementation of a Waking Watch, or other actions. Progressing associated government fund application processes (i.e. Cladding Safety Scheme), liaising with government departments and updating online portals as required. Ensuring the terms of government funding are complied with. Pursuing developers associated with developer remediation projects. Pulling together project teams for large scale remediation projects including lead consultants, fire engineers, quantity surveyors, clerk of works etc as required. Ensuring all project team appointments are formalised. Instructing solicitors to undertake all legal aspects of large scale remediation projects, including consultant appointments, reviewing government funding agreements, developer remediation agreements, and works contracts as required. Progressing other fire safety and non-fire safety projects that are taken on by the Estates Project Team, including (but not limited to) redecorations, M&E replacements, refurbishments, roof works etc. Liaising closely with the Estates Teams, providing updates as required and protecting them from involvement with projects as much as possible. Ensuring works are compliant with Health & Safety legislation; reviewing RAMS, ensuring notifiable works are registered with the HSE, monitoring works progression as required. Ensuring all planning and building control requirements applicable to projects are complied with. Ensuring all projects have client approval and sign-off. Maintaining close control of funding required for projects, ensuring they are adequately funded and do not exceed budgets. Liaising with clients and developers as required and maintaining a good relationship with them. This will include written correspondence, periodic reporting requirements, and attending meetings etc. Maintaining a project tracker to ensure all steps are followed, and to enable oversight by other members of the team. Following and keeping up to date with government advice and legislation relating to building safety remediation, and ensuring an awareness of any changes that will impact projects. Line managing the Estates Project Coordinator and Estates Project Manager. Proving support to the Head of Estates Project Management as required and taking a leading role in the success of the Estates Project Team. Keeping up to date with leasehold property management generally, along with changes / issues / pressures etc that impact the wider Estates Team. Undertaking other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role REQUIREMENTS Experience in administering high value projects within property management. Experience working with various stakeholders simultaneously including clients, contractors, external bodies and internal stakeholders. Liaison with surveyors, solicitors and other professionals. Excellent customer service. Highly organised and able to prioritise workload. Ability and confidence in arranging and chairing meetings. A good understanding of building construction methods and fire safety. Competent user of Microsoft Office software. Able to accurately interpret external wall surveys, dilapidation reports etc. Strong written and verbal communication skills. Provide clear and concise summaries of, at times, complex matters. For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Dec 05, 2025
Full time
Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21318 Closing date 24/11/2025 Location Hybrid Working - Home Based / Premier Estates -72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive SENIOR ESTATES PROJECT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, 12 Month Contract ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid working Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Estates Project Team is a support team that sits alongside our Estates Team. It is a relatively new team and it needs to be flexible and adapt to changes within the Company and across the wider industry. The purpose of the role is to lead and monitor external façade remediation across the mid-rise portfolio, along with other fire safety and non-fire safety works and projects. The Senior Estates Project Manager will develop relationships with a number of third parties including surveyors, solicitors, and government departments and will interact directly with those parties, providing updates and summaries to relevant Estates Teams, and protecting them from involvement where possible. The Senior Estates Project Manager will instruct and advise the Estates Teams where required but is ultimately a support team. The Senior Estates Project Manager will be customer and client facing. There will be a requirement to liaise directly with clients and attend meetings as required. The Senior Estates Project Manager will support the Head of Estates Project Management and be the line manager to the Estates Project Coordinator and a Estates Project Manager. MAIN DUTIES Ensuring progress in all projects assigned to the role. Leading on external façade remediation projects to mid-rise buildings across the portfolio. Reviewing FRAEWs / external wall surveys to understand the contents and recommendations contained within them. Challenging fire engineers / surveyors where recommendations are not clear or appear unreasonable. Ensuring any interim measures recommended within FRAEWs, external wall surveys or FRAs are complied with, liaising with the Estates Team as required. This may include the installation of fire alarm systems, implementation of a Waking Watch, or other actions. Progressing associated government fund application processes (i.e. Cladding Safety Scheme), liaising with government departments and updating online portals as required. Ensuring the terms of government funding are complied with. Pursuing developers associated with developer remediation projects. Pulling together project teams for large scale remediation projects including lead consultants, fire engineers, quantity surveyors, clerk of works etc as required. Ensuring all project team appointments are formalised. Instructing solicitors to undertake all legal aspects of large scale remediation projects, including consultant appointments, reviewing government funding agreements, developer remediation agreements, and works contracts as required. Progressing other fire safety and non-fire safety projects that are taken on by the Estates Project Team, including (but not limited to) redecorations, M&E replacements, refurbishments, roof works etc. Liaising closely with the Estates Teams, providing updates as required and protecting them from involvement with projects as much as possible. Ensuring works are compliant with Health & Safety legislation; reviewing RAMS, ensuring notifiable works are registered with the HSE, monitoring works progression as required. Ensuring all planning and building control requirements applicable to projects are complied with. Ensuring all projects have client approval and sign-off. Maintaining close control of funding required for projects, ensuring they are adequately funded and do not exceed budgets. Liaising with clients and developers as required and maintaining a good relationship with them. This will include written correspondence, periodic reporting requirements, and attending meetings etc. Maintaining a project tracker to ensure all steps are followed, and to enable oversight by other members of the team. Following and keeping up to date with government advice and legislation relating to building safety remediation, and ensuring an awareness of any changes that will impact projects. Line managing the Estates Project Coordinator and Estates Project Manager. Proving support to the Head of Estates Project Management as required and taking a leading role in the success of the Estates Project Team. Keeping up to date with leasehold property management generally, along with changes / issues / pressures etc that impact the wider Estates Team. Undertaking other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role REQUIREMENTS Experience in administering high value projects within property management. Experience working with various stakeholders simultaneously including clients, contractors, external bodies and internal stakeholders. Liaison with surveyors, solicitors and other professionals. Excellent customer service. Highly organised and able to prioritise workload. Ability and confidence in arranging and chairing meetings. A good understanding of building construction methods and fire safety. Competent user of Microsoft Office software. Able to accurately interpret external wall surveys, dilapidation reports etc. Strong written and verbal communication skills. Provide clear and concise summaries of, at times, complex matters. For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Butler Ross are pleased to be supporting a marine services/defence organisation with their recruitment of a Senior Commercial Officer / Contracts Officer on behalf of based near Wareham. This is an excellent opportunity for an individual with some prior contract management experience, looking to develop and improve their skills whilst supporting the business alongside a high-performing and highly experienced commercial management team. This position is 4-days a week on site (Monday-Thursday) with Friday's working from home, with flexibility around their core working hours on a 37.5 hour week. Unfortunately we are unable to advertise the salary, which does come with a general benefits package including enhanced pension contributions, but this will be disclosed to interested applicants. Your responsibilities will include: Supporting contract negotiations with customers and key partners Providing support and advice on commercial matters Drafting and reviewing various commercial and contractual agreements Ensuring contracts are managed in accordance with the corporate and legislative compliance frameworks. Identifying and reporting key obligations, liabilities and risks to the business. Developing successful long term relationships with internal stakeholders and customers. To be considered for this opportunity, you must be eligible to hold a British Passport, as security clearance will be required. This position would be well suited to commercial and contracts professionals, or procurement professionals who have some experience with contract management (e.g, terms and conditions, risk management). Commercial Manager / Commercial Officer / Contract Manager / Contracts Officer / Contracts Manager / Contracts Specialist / Category Manager / Procurement Manager / Senior Buyer / Supplier Relationship Manager / Vendor Manager / Paralegal / Commercial Specialist / Procurement Specialist /
Dec 05, 2025
Full time
Butler Ross are pleased to be supporting a marine services/defence organisation with their recruitment of a Senior Commercial Officer / Contracts Officer on behalf of based near Wareham. This is an excellent opportunity for an individual with some prior contract management experience, looking to develop and improve their skills whilst supporting the business alongside a high-performing and highly experienced commercial management team. This position is 4-days a week on site (Monday-Thursday) with Friday's working from home, with flexibility around their core working hours on a 37.5 hour week. Unfortunately we are unable to advertise the salary, which does come with a general benefits package including enhanced pension contributions, but this will be disclosed to interested applicants. Your responsibilities will include: Supporting contract negotiations with customers and key partners Providing support and advice on commercial matters Drafting and reviewing various commercial and contractual agreements Ensuring contracts are managed in accordance with the corporate and legislative compliance frameworks. Identifying and reporting key obligations, liabilities and risks to the business. Developing successful long term relationships with internal stakeholders and customers. To be considered for this opportunity, you must be eligible to hold a British Passport, as security clearance will be required. This position would be well suited to commercial and contracts professionals, or procurement professionals who have some experience with contract management (e.g, terms and conditions, risk management). Commercial Manager / Commercial Officer / Contract Manager / Contracts Officer / Contracts Manager / Contracts Specialist / Category Manager / Procurement Manager / Senior Buyer / Supplier Relationship Manager / Vendor Manager / Paralegal / Commercial Specialist / Procurement Specialist /
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Dec 05, 2025
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Job Title: Claims Manager Reports to: Head of Customer Experience and Payments Working pattern: Hybrid (3 days in office), Mon-Fri 9:00 - 5:30. Location: Acton, West London Job Type: Full-Time Salary: £30,000 - £40,000 - up to 10% of your annual base salary About WeFlex WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride hailing market (e.g. Uber and Bolt). About the Role We are seeking an experienced Claims Manager to take ownership of all claims activity both those made against the company and claims the company pursues. This is a hands on role with responsibility for managing the full lifecycle of disputes, from initial logging through to resolution, and for driving recoveries where money is owed. Key Responsibilities Claims Against the Company Manage the end to end lifecycle of claims against the company: logging, investigation, liability assessment, settlement, and escalation. Draft, file, and manage court application notices and related legal documents. Represent the company in mediations and hearings where appropriate. Negotiate settlements with customers and counterparties that balance fairness with cost control. Engage external solicitors or counsel only when strictly necessary. Liaise with insurers, solicitors, and loss adjusters to ensure effective claims handling. Identify and analyse claim trends, spotting fraud risks, policy gaps, and operational weaknesses. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Claims Made by the Company Draft and send letters to customers in arrears or owing money, ensuring communications are clear, professional, and compliant. Submit money claims through the courts for cases where recoveries have been unsuccessful. Track and report on the success rates of each recovery stage (letters, claims, hearings, enforcement). Provide recommendations on process improvements to maximise recovery success rates. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Support continuous improvement of claims and recoveries processes. Must-Have Skills & Experience Strong written and verbal communication skills for managing sensitive and complex discussions with customers and stakeholders. In depth understanding of claims processes: intake, investigation, liability assessment, settlement, recovery, and escalation. Ability to interpret and apply contract terms and liabilities in a claim's context. Strong organisational skills with the ability to manage multiple cases concurrently. Experience drafting legal submissions. Nice to Have Previous hands on experience in mid level claims management (motor, financial services, customer contract disputes or other areas). Experience negotiating settlements that balance customer fairness with company objectives. Knowledge of debt recovery processes, including pre action letters, money claims, and enforcement. Experience drafting money claim submissions and attending court hearings independently. Benefits Quarterly Bonus: Up to 10% of your annual base salary, tied to performance metrics. Employee Assistance Program: Access to confidential support for personal and professional challenges. Discount Clubs: Exclusive access to discounts on a wide range of products and services. Career Development: Opportunities for growth within a fast paced, purpose driven company. Inclusive Environment: Work in a friendly and collaborative office setting in West London.
Dec 05, 2025
Full time
Job Title: Claims Manager Reports to: Head of Customer Experience and Payments Working pattern: Hybrid (3 days in office), Mon-Fri 9:00 - 5:30. Location: Acton, West London Job Type: Full-Time Salary: £30,000 - £40,000 - up to 10% of your annual base salary About WeFlex WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride hailing market (e.g. Uber and Bolt). About the Role We are seeking an experienced Claims Manager to take ownership of all claims activity both those made against the company and claims the company pursues. This is a hands on role with responsibility for managing the full lifecycle of disputes, from initial logging through to resolution, and for driving recoveries where money is owed. Key Responsibilities Claims Against the Company Manage the end to end lifecycle of claims against the company: logging, investigation, liability assessment, settlement, and escalation. Draft, file, and manage court application notices and related legal documents. Represent the company in mediations and hearings where appropriate. Negotiate settlements with customers and counterparties that balance fairness with cost control. Engage external solicitors or counsel only when strictly necessary. Liaise with insurers, solicitors, and loss adjusters to ensure effective claims handling. Identify and analyse claim trends, spotting fraud risks, policy gaps, and operational weaknesses. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Claims Made by the Company Draft and send letters to customers in arrears or owing money, ensuring communications are clear, professional, and compliant. Submit money claims through the courts for cases where recoveries have been unsuccessful. Track and report on the success rates of each recovery stage (letters, claims, hearings, enforcement). Provide recommendations on process improvements to maximise recovery success rates. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Support continuous improvement of claims and recoveries processes. Must-Have Skills & Experience Strong written and verbal communication skills for managing sensitive and complex discussions with customers and stakeholders. In depth understanding of claims processes: intake, investigation, liability assessment, settlement, recovery, and escalation. Ability to interpret and apply contract terms and liabilities in a claim's context. Strong organisational skills with the ability to manage multiple cases concurrently. Experience drafting legal submissions. Nice to Have Previous hands on experience in mid level claims management (motor, financial services, customer contract disputes or other areas). Experience negotiating settlements that balance customer fairness with company objectives. Knowledge of debt recovery processes, including pre action letters, money claims, and enforcement. Experience drafting money claim submissions and attending court hearings independently. Benefits Quarterly Bonus: Up to 10% of your annual base salary, tied to performance metrics. Employee Assistance Program: Access to confidential support for personal and professional challenges. Discount Clubs: Exclusive access to discounts on a wide range of products and services. Career Development: Opportunities for growth within a fast paced, purpose driven company. Inclusive Environment: Work in a friendly and collaborative office setting in West London.
Senior Development Underwriter page is loaded Senior Development Underwriterlocations: UK, Maidenheadtime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. The Team You will join an established and high performing team and bring your drive to contribute to our growth aspirations whilst driving your own relationships (internal & external) and pipeline. The Role Reporting to the Regional Manager, you will assist leading the profitable growth of the South Region Professions and Specialty Commercial business. In this role you will be responsible for driving the profitable growth within our strategic sectors. We are ideally looking for someone with experience writing Professional Indemnity insurance. You will be expected to trade and write all lines of business including MLP, Cyber, Property and Casualty to facilitate a package policy offering. What you'll be doing Being recognised as an experienced underwriter within your region by your brokers, owning a broker panel for development Underwriting larger, more complex commercial cases consistently and profitably Leading the setting and execution of the local underwriting strategy for your specialist area in conjunction with the Regional Manager and Regional Underwriting Manager Influencing the UK Product Heads on underwriting appetite and strategy Leading underwriting in your specialist area by taking referrals of more complex risks (possibly from outside the region) Leading underwriting and sales visits to larger clients and prospects Ensuring that the target retention rate for the region is achieved, handling some cases yourself Developing close, effective relationships with brokers to develop new opportunities to significantly contribute to the team new business targets Increasing submission & conversion numbers through large client prospecting Building product specific knowledge and sales skills amongst underwriters Understanding of the underwriting lifecycle including policy wordings, pricing & claims Understanding of pricing a risk and the factors that can affect pricing Good knowledge of the insurance market, industry, competitors, brokers and factors that can affect the market including soft/hard markets Our must-haves: Good experience performing at a senior underwriter level A strong track record trading with brokers to deliver growth A strong track record in making sound underwriting decisions, driving top and bottom-line growth A deep understanding of the professional indemnity line of business Strong communication, relationship management and interpersonal skills with demonstrable ability to effectively influence key stakeholders Demonstrates a hunger for winning business Able to make intelligent and innovative business decisions An appreciation and understanding of legal and regulatory guidelines. Ideally ACII qualified or exempt through relevant experience as defined by the FCA Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.Our hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. We're also flexible on location; however, the role will support brokers across the South and South West. The successful candidate will be expected to spend one day per week in a Hiscox office and attend monthly team meetings in Maidenhead or London. Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Dec 05, 2025
Full time
Senior Development Underwriter page is loaded Senior Development Underwriterlocations: UK, Maidenheadtime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. The Team You will join an established and high performing team and bring your drive to contribute to our growth aspirations whilst driving your own relationships (internal & external) and pipeline. The Role Reporting to the Regional Manager, you will assist leading the profitable growth of the South Region Professions and Specialty Commercial business. In this role you will be responsible for driving the profitable growth within our strategic sectors. We are ideally looking for someone with experience writing Professional Indemnity insurance. You will be expected to trade and write all lines of business including MLP, Cyber, Property and Casualty to facilitate a package policy offering. What you'll be doing Being recognised as an experienced underwriter within your region by your brokers, owning a broker panel for development Underwriting larger, more complex commercial cases consistently and profitably Leading the setting and execution of the local underwriting strategy for your specialist area in conjunction with the Regional Manager and Regional Underwriting Manager Influencing the UK Product Heads on underwriting appetite and strategy Leading underwriting in your specialist area by taking referrals of more complex risks (possibly from outside the region) Leading underwriting and sales visits to larger clients and prospects Ensuring that the target retention rate for the region is achieved, handling some cases yourself Developing close, effective relationships with brokers to develop new opportunities to significantly contribute to the team new business targets Increasing submission & conversion numbers through large client prospecting Building product specific knowledge and sales skills amongst underwriters Understanding of the underwriting lifecycle including policy wordings, pricing & claims Understanding of pricing a risk and the factors that can affect pricing Good knowledge of the insurance market, industry, competitors, brokers and factors that can affect the market including soft/hard markets Our must-haves: Good experience performing at a senior underwriter level A strong track record trading with brokers to deliver growth A strong track record in making sound underwriting decisions, driving top and bottom-line growth A deep understanding of the professional indemnity line of business Strong communication, relationship management and interpersonal skills with demonstrable ability to effectively influence key stakeholders Demonstrates a hunger for winning business Able to make intelligent and innovative business decisions An appreciation and understanding of legal and regulatory guidelines. Ideally ACII qualified or exempt through relevant experience as defined by the FCA Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.Our hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. We're also flexible on location; however, the role will support brokers across the South and South West. The successful candidate will be expected to spend one day per week in a Hiscox office and attend monthly team meetings in Maidenhead or London. Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
This is a key role that helps to manage and deliver the pension propositional design for our customers, providing expertise and advice under the direction of the FNZ Senior Leadership Team. The focus is delivering high quality products and services to our clients. The Head of Pensions will represent FNZ in all pension product related matters, with a clear focus on delivering greater value and assurance to the member base alongside strengthening the FNZ success in the market to date. Responsibilities Direct, develop and own the pension proposition strategy for Securities Limited to ensure it is scalable and profitable. Lead commercial discussions related to the pension proposition for Securities Limited in collaboration with relevant Senior Leadership Team (SLT) stakeholders. Work with internal and external stakeholders to identify and deliver propositional enhancements. Provide propositional assistance & guidance to our customers, working alongside customers to develop the ongoing proposition roadmap. Identify future FNZ roadmap items in line with customer needs and market trends. Increase FNZ market share by working closely with the FNZ sales and strategic relationship teams to develop future sales strategies for new and existing customers. Communicate effectively with the SLT to facilitate oversight and decision making, including strategic planning. Drive the delivery of FNZ commercial objectives in line with the Board approved strategy, budget, and risk appetite for the Securities Limited pension proposition. Represent FNZ in the UK market with existing customers, prospects, market participants, service providers, and regulators. Develop strategic relationships with existing clients to deliver value and mitigate risks. Act as the pensions subject matter expert to ensure products remain competitive and compliant with regulatory, legal, and business requirements. Strategy Develop and deliver the pension proposition strategy aligned with the FNZ Board's appetite. Oversee current products (SIPP, ISA, and GIA). Support SIPP trustees in managing strategic objectives and reporting to trust members. Enhance products and services to improve member and client experience. Engage with clients, IFAs, and investment managers for product clarification and problem resolution. Participate in the sales process to support proposition knowledge sharing. Manage senior relationships across the business and with external partners to achieve optimal results. Operational and Governance Ensure client contract compliance and manage client relationships. Handle day-to-day administration of SIPP and other products. Manage MSAs, communicate service incidents, and oversee KPI/KRI delivery. Address complex pension technical queries ensuring regulatory compliance. Support continuous improvement and change management initiatives. Maintain product documentation and ensure regulatory alignment. Report to senior management on operational issues and develop solutions. Qualifications and Experience Extensive experience with UK Pension Products within the Wealth Management industry. Knowledge of UK financial services regulations and pension products. Experience in wealth management, regulatory environments, and consulting in financial services. Strong leadership, communication, and stakeholder management skills. Ability to work independently and proactively in a client- and delivery-focused environment. Join a dynamic, multicultural team in a rapidly growing global business that leverages cloud computing to deliver financial services. Flexible working arrangements and performance-based rewards are key aspects of this role.
Dec 05, 2025
Full time
This is a key role that helps to manage and deliver the pension propositional design for our customers, providing expertise and advice under the direction of the FNZ Senior Leadership Team. The focus is delivering high quality products and services to our clients. The Head of Pensions will represent FNZ in all pension product related matters, with a clear focus on delivering greater value and assurance to the member base alongside strengthening the FNZ success in the market to date. Responsibilities Direct, develop and own the pension proposition strategy for Securities Limited to ensure it is scalable and profitable. Lead commercial discussions related to the pension proposition for Securities Limited in collaboration with relevant Senior Leadership Team (SLT) stakeholders. Work with internal and external stakeholders to identify and deliver propositional enhancements. Provide propositional assistance & guidance to our customers, working alongside customers to develop the ongoing proposition roadmap. Identify future FNZ roadmap items in line with customer needs and market trends. Increase FNZ market share by working closely with the FNZ sales and strategic relationship teams to develop future sales strategies for new and existing customers. Communicate effectively with the SLT to facilitate oversight and decision making, including strategic planning. Drive the delivery of FNZ commercial objectives in line with the Board approved strategy, budget, and risk appetite for the Securities Limited pension proposition. Represent FNZ in the UK market with existing customers, prospects, market participants, service providers, and regulators. Develop strategic relationships with existing clients to deliver value and mitigate risks. Act as the pensions subject matter expert to ensure products remain competitive and compliant with regulatory, legal, and business requirements. Strategy Develop and deliver the pension proposition strategy aligned with the FNZ Board's appetite. Oversee current products (SIPP, ISA, and GIA). Support SIPP trustees in managing strategic objectives and reporting to trust members. Enhance products and services to improve member and client experience. Engage with clients, IFAs, and investment managers for product clarification and problem resolution. Participate in the sales process to support proposition knowledge sharing. Manage senior relationships across the business and with external partners to achieve optimal results. Operational and Governance Ensure client contract compliance and manage client relationships. Handle day-to-day administration of SIPP and other products. Manage MSAs, communicate service incidents, and oversee KPI/KRI delivery. Address complex pension technical queries ensuring regulatory compliance. Support continuous improvement and change management initiatives. Maintain product documentation and ensure regulatory alignment. Report to senior management on operational issues and develop solutions. Qualifications and Experience Extensive experience with UK Pension Products within the Wealth Management industry. Knowledge of UK financial services regulations and pension products. Experience in wealth management, regulatory environments, and consulting in financial services. Strong leadership, communication, and stakeholder management skills. Ability to work independently and proactively in a client- and delivery-focused environment. Join a dynamic, multicultural team in a rapidly growing global business that leverages cloud computing to deliver financial services. Flexible working arrangements and performance-based rewards are key aspects of this role.
My client provides highly advanced, technology-led training solutions that enable military personnel to respond effectively in a degraded battlespace. Their team delivering these services is made up of skilled professionals operating across multiple countries. They work closely with customers and leading industry partners to build world-class training capabilities that help protect national security and support those on the front line. They are seeking an experienced Bid Manager to join their dynamic and growing team. This organisation offers exciting careers that genuinely make a difference, with a strong belief that mission success starts with their people. They are committed to fair reward, recognition, and long-term professional development. Employees benefit from competitive salaries and a comprehensive benefits package, including up to 12% matching pension contributions, bonus incentives, discounted PMI, an electric car scheme, tech vouchers, wellbeing programmes, and more. Position Overview: Reporting to the Director of Bid Management & Support, the Bid Manager will play a pivotal role in delivering high-quality, compelling proposals that help the organisation secure and retain work across a diverse client base. This opportunity is ideal for a proactive professional who thrives in a fast-paced environment and enjoys leading complex bids from qualification through to contract award. Key Responsibilities: Lead the end-to-end bid process, ensuring compliance with internal Business Winning procedures and Shipley best practices. Develop bid strategies, manage resources, and oversee proposal preparation to deliver winning submissions on time. Assemble and guide multi-disciplinary bid teams, collaborating with stakeholders across sales, delivery, finance, legal, and external partners. Act as the primary point of contact for internal and external stakeholders, ensuring exceptional quality and timely progress through reviews and approvals. Implement and enhance bid governance, contributing to continuous improvement and the sharing of best practices across the business. Experience / Skills / Qualifications: Proven track record in bid and proposal management, ideally within Defence, Aerospace, or other highly regulated fields. Minimum of 5 years' experience managing complex bids. Strong stakeholder management, leadership, and commercial awareness. Excellent written and verbal communication skills, with the ability to craft persuasive and compliant proposals. Advanced proficiency in MS Office and exceptional organisational skills.
Dec 05, 2025
Full time
My client provides highly advanced, technology-led training solutions that enable military personnel to respond effectively in a degraded battlespace. Their team delivering these services is made up of skilled professionals operating across multiple countries. They work closely with customers and leading industry partners to build world-class training capabilities that help protect national security and support those on the front line. They are seeking an experienced Bid Manager to join their dynamic and growing team. This organisation offers exciting careers that genuinely make a difference, with a strong belief that mission success starts with their people. They are committed to fair reward, recognition, and long-term professional development. Employees benefit from competitive salaries and a comprehensive benefits package, including up to 12% matching pension contributions, bonus incentives, discounted PMI, an electric car scheme, tech vouchers, wellbeing programmes, and more. Position Overview: Reporting to the Director of Bid Management & Support, the Bid Manager will play a pivotal role in delivering high-quality, compelling proposals that help the organisation secure and retain work across a diverse client base. This opportunity is ideal for a proactive professional who thrives in a fast-paced environment and enjoys leading complex bids from qualification through to contract award. Key Responsibilities: Lead the end-to-end bid process, ensuring compliance with internal Business Winning procedures and Shipley best practices. Develop bid strategies, manage resources, and oversee proposal preparation to deliver winning submissions on time. Assemble and guide multi-disciplinary bid teams, collaborating with stakeholders across sales, delivery, finance, legal, and external partners. Act as the primary point of contact for internal and external stakeholders, ensuring exceptional quality and timely progress through reviews and approvals. Implement and enhance bid governance, contributing to continuous improvement and the sharing of best practices across the business. Experience / Skills / Qualifications: Proven track record in bid and proposal management, ideally within Defence, Aerospace, or other highly regulated fields. Minimum of 5 years' experience managing complex bids. Strong stakeholder management, leadership, and commercial awareness. Excellent written and verbal communication skills, with the ability to craft persuasive and compliant proposals. Advanced proficiency in MS Office and exceptional organisational skills.
Project Manager (MEP) Bridgewater Permanent Role We are looking for a Project Manager to join our market leading project on Agratas and managing a specific area of the build. The role will be based out of Bridgewater and will form a key part of the overall team. We are looking for someone with a mechanical or electrical bias that is client facing and has leadership experience. Responsibilities Deliver a section of this £200M+ project through to successful handover. Lead pre commencement activities in conjunction with the Pre-construction Manager, to maximise opportunities, efficiency and profitability in the delivery phase of the project. Risk management Sub-Contractor management Engage in business strategy and support activity in relation to company communication. Provide leadership to project delivery team. Lead Contract reviews including the preparation and submission of requisite reports and all project related data. Business planning and budgeting. Ensure customer satisfaction and maintain sustainable relationships. Lead project team to the safe and successful completion of the project within agreed timescales, agreed budgets and to meet specification and customer requirements. Requirements Can lead a project and handle responsibility without much direction Building services experience in a construction environment. Experience of managing large scale M&E projects from beginning to end. Ability to manage a team effectively with a view on both quality of delivery, H&S and successful delivery. Industry recognised trade and professional qualifications. Benefits 25 days holiday day per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Car/Car allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Project Manager (MEP) Bridgewater Permanent Role We are looking for a Project Manager to join our market leading project on Agratas and managing a specific area of the build. The role will be based out of Bridgewater and will form a key part of the overall team. We are looking for someone with a mechanical or electrical bias that is client facing and has leadership experience. Responsibilities Deliver a section of this £200M+ project through to successful handover. Lead pre commencement activities in conjunction with the Pre-construction Manager, to maximise opportunities, efficiency and profitability in the delivery phase of the project. Risk management Sub-Contractor management Engage in business strategy and support activity in relation to company communication. Provide leadership to project delivery team. Lead Contract reviews including the preparation and submission of requisite reports and all project related data. Business planning and budgeting. Ensure customer satisfaction and maintain sustainable relationships. Lead project team to the safe and successful completion of the project within agreed timescales, agreed budgets and to meet specification and customer requirements. Requirements Can lead a project and handle responsibility without much direction Building services experience in a construction environment. Experience of managing large scale M&E projects from beginning to end. Ability to manage a team effectively with a view on both quality of delivery, H&S and successful delivery. Industry recognised trade and professional qualifications. Benefits 25 days holiday day per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Car/Car allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Senior Project Manager Leeds Permanent Position Competitive Salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a mechanically biased Senior Project Manager to join our team based on our project in central Leeds. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole life cycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships. This is a permanent staff position with NG Bailey. What we're looking for: Key deliverables in this role are: Ensuring that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Lead pre-commencement activities Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Engage in business strategy and support company communications Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements To be successful in this role you will have demonstrable mechanical building services experience in a similar role within a construction environment, with previous experience in the full lifecycle management of high value projects. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Car/Car Allowance Salary sacrifice car scheme available If this is of interest, please apply with an up to date CV, and your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Senior Project Manager Leeds Permanent Position Competitive Salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a mechanically biased Senior Project Manager to join our team based on our project in central Leeds. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole life cycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships. This is a permanent staff position with NG Bailey. What we're looking for: Key deliverables in this role are: Ensuring that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Lead pre-commencement activities Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Engage in business strategy and support company communications Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements To be successful in this role you will have demonstrable mechanical building services experience in a similar role within a construction environment, with previous experience in the full lifecycle management of high value projects. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Car/Car Allowance Salary sacrifice car scheme available If this is of interest, please apply with an up to date CV, and your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Logistics Team Leader Reports to: Logistics Manager Location: Hybrid working (home base with travel). Successful candidate must live within a 40 mile radius of Reading Direct Reports: Average of 15-20 Drivers Purpose of the Role: To lead, support and coordinate a team of drivers who operate remotely, ensuring the safe, efficient and compliant movement of stock between retail shops, depots and other collection points. The Team Leader ensures high standards of vehicle maintenance, driver performance, and welfare, while maintaining operational efficiency and customer service standards. Key Responsibilities : Operational Management Full line manager responsibilities for all drivers within designated Team Manage workloads and provide full support to both employed and Agency Drivers Check plans, coordinate and monitor daily vehicle routes and schedules to ensure timely collections and deliveries between locations. • Ensure drivers follow established logistics procedures and comply with all company transport policies. • Monitor performance metrics (e.g., punctuality, mileage, delivery accuracy). • Address operational issues promptly, such as delays, vehicle breakdowns, or stock discrepancies by communicating with appropriate stakeholders. Report breakdowns, manage repairs and hire vehicles using the appropriate support platforms • Liaise with stakeholders , reporting any adverse service impacts to their daily route plans, and maintain smooth operations within their service Provide weekend cover on a roster basis Vehicle Maintenance & Compliance Ensure all vehicles are being maintained to legal and company standards by the drivers, • Track and record vehicle maintenance schedules and inspection outcomes. • Conduct On Site driver vehicle audits with individual drivers • Support the rollout of any new vehicle systems or telematics. Ensure prompt reporting of vehicle defects, reducing costs to the business and maintaining Good Stewardship of the Charities funds People Management & Welfare Provide regular communication and support to drivers who work remotely, ensuring they feel connected and valued. • Conduct On Site driver visits and welfare checks, discussing performance, wellbeing, and training requirements. • Monitor driver hours, manage driver holidays, ensure cover and compliance with working time regulations. Complete and manage driver sickness and absence • Encourage a culture of safety, teamwork and respect. • Manage any performance or conduct issues in line with company policy. Identify driver training requirements and provide a platform for this to be delivered. Health, Safety & Compliance Ensure all drivers adhere to Health and Safety regulations, including safe loading and manual handling procedures. • Promote and monitor driver adherence to road safety and driving standards. • Investigate and report any accidents, incidents or near misses. • Keep up-to-date with transport legislation and ensure compliance. Reporting & Administration Maintain accurate records of driver activity, vehicle status, and stock movement. • Prepare weekly and monthly reports on logistics performance, maintenance and driver KPIs. • Contribute to process improvement and logistics efficiency initiatives. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
Dec 05, 2025
Full time
Logistics Team Leader Reports to: Logistics Manager Location: Hybrid working (home base with travel). Successful candidate must live within a 40 mile radius of Reading Direct Reports: Average of 15-20 Drivers Purpose of the Role: To lead, support and coordinate a team of drivers who operate remotely, ensuring the safe, efficient and compliant movement of stock between retail shops, depots and other collection points. The Team Leader ensures high standards of vehicle maintenance, driver performance, and welfare, while maintaining operational efficiency and customer service standards. Key Responsibilities : Operational Management Full line manager responsibilities for all drivers within designated Team Manage workloads and provide full support to both employed and Agency Drivers Check plans, coordinate and monitor daily vehicle routes and schedules to ensure timely collections and deliveries between locations. • Ensure drivers follow established logistics procedures and comply with all company transport policies. • Monitor performance metrics (e.g., punctuality, mileage, delivery accuracy). • Address operational issues promptly, such as delays, vehicle breakdowns, or stock discrepancies by communicating with appropriate stakeholders. Report breakdowns, manage repairs and hire vehicles using the appropriate support platforms • Liaise with stakeholders , reporting any adverse service impacts to their daily route plans, and maintain smooth operations within their service Provide weekend cover on a roster basis Vehicle Maintenance & Compliance Ensure all vehicles are being maintained to legal and company standards by the drivers, • Track and record vehicle maintenance schedules and inspection outcomes. • Conduct On Site driver vehicle audits with individual drivers • Support the rollout of any new vehicle systems or telematics. Ensure prompt reporting of vehicle defects, reducing costs to the business and maintaining Good Stewardship of the Charities funds People Management & Welfare Provide regular communication and support to drivers who work remotely, ensuring they feel connected and valued. • Conduct On Site driver visits and welfare checks, discussing performance, wellbeing, and training requirements. • Monitor driver hours, manage driver holidays, ensure cover and compliance with working time regulations. Complete and manage driver sickness and absence • Encourage a culture of safety, teamwork and respect. • Manage any performance or conduct issues in line with company policy. Identify driver training requirements and provide a platform for this to be delivered. Health, Safety & Compliance Ensure all drivers adhere to Health and Safety regulations, including safe loading and manual handling procedures. • Promote and monitor driver adherence to road safety and driving standards. • Investigate and report any accidents, incidents or near misses. • Keep up-to-date with transport legislation and ensure compliance. Reporting & Administration Maintain accurate records of driver activity, vehicle status, and stock movement. • Prepare weekly and monthly reports on logistics performance, maintenance and driver KPIs. • Contribute to process improvement and logistics efficiency initiatives. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 05, 2025
Full time
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ready to shape the future of AI-powered enterprise technology? We're seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, our powers seamless customer engagement in over 150 countries - and we're scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working - 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: We help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we're building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you'll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it's for someone who wants to shape, influence, and enable growth. You'll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that's transforming how the world connects through cloud and AI technologies. It's the perfect platform for a law firm-trained or in-house solicitor who's ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements - including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) - ideally 1-3 years' PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join? Join a company that's transforming how the world communicates. You'll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you're a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 05, 2025
Full time
Ready to shape the future of AI-powered enterprise technology? We're seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, our powers seamless customer engagement in over 150 countries - and we're scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working - 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: We help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we're building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you'll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it's for someone who wants to shape, influence, and enable growth. You'll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that's transforming how the world connects through cloud and AI technologies. It's the perfect platform for a law firm-trained or in-house solicitor who's ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements - including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) - ideally 1-3 years' PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join? Join a company that's transforming how the world communicates. You'll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you're a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mechanical Project Engineer / Senior Project Engineer Keighley Permanent Position Competitive Salary, plus Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a mechanically biased Project Engineer / senior project engineer, to join our team working at Airedale hospital project in Keighley. In this role you will play a key part in leading the delivery of this project, being responsible for ensuring that all activities within your area of control are engineered to specification, and delivered safely, profitably and to customer satisfaction. Some of the key deliverables in this role will include: Ensuring that our safety first and foremost message is visible and alive through all activities on the project Participate in pre-commencement activities to maximise opportunities, efficiency and profitability Review the project scope of works to ensure precise provision of the customer's requirements Lead the identification of project risks and opportunities, and take responsibility to mitigate or enhance those in your control Ensure engineering solutions are designed, procured and delivered to financial and commercial objectives. Provide accurate and timely information on site progress to the Project Manager and Commercial Lead Manage specialist sub-contractor packages including safety, planning, progress, quality and financial governance Manage any sub-contract resource if applicable. Provide leadership to project team members within your area of control, maximising performance and ensuring objectives are met. Build and maintain positive customer relationships Ensure project is closed out in accordance with customer requirements, maximising project profitability What we're looking for : To be successful in this role you will have demonstrable experience of mechanical installations, in a construction environment, and previous experience in a similar role. Industry recognised trade or professional mechanical qualification Specific experience on regulated mechanical building service projects Design and build of both new and refurbishment projects Commissioning and water treatment to hospital standards Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Mechanical Project Engineer / Senior Project Engineer Keighley Permanent Position Competitive Salary, plus Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a mechanically biased Project Engineer / senior project engineer, to join our team working at Airedale hospital project in Keighley. In this role you will play a key part in leading the delivery of this project, being responsible for ensuring that all activities within your area of control are engineered to specification, and delivered safely, profitably and to customer satisfaction. Some of the key deliverables in this role will include: Ensuring that our safety first and foremost message is visible and alive through all activities on the project Participate in pre-commencement activities to maximise opportunities, efficiency and profitability Review the project scope of works to ensure precise provision of the customer's requirements Lead the identification of project risks and opportunities, and take responsibility to mitigate or enhance those in your control Ensure engineering solutions are designed, procured and delivered to financial and commercial objectives. Provide accurate and timely information on site progress to the Project Manager and Commercial Lead Manage specialist sub-contractor packages including safety, planning, progress, quality and financial governance Manage any sub-contract resource if applicable. Provide leadership to project team members within your area of control, maximising performance and ensuring objectives are met. Build and maintain positive customer relationships Ensure project is closed out in accordance with customer requirements, maximising project profitability What we're looking for : To be successful in this role you will have demonstrable experience of mechanical installations, in a construction environment, and previous experience in a similar role. Industry recognised trade or professional mechanical qualification Specific experience on regulated mechanical building service projects Design and build of both new and refurbishment projects Commissioning and water treatment to hospital standards Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.