Head of Training & Certification - KOREA, Training and Certification Job ID: Amazon Web Services Korea LLC To meet the growing demand for AWS Training around the globe we need exceptionally talented, bright, and driven people. If you have a passion for learning, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you. Here is your chance to join the Training & Certification team, working in the highly visible role of Head of Training & Certification - Korea. In this role, you will be responsible for leading the Korea Training and Certification Business Development Manager team. You will develop and own relationships with top AWS customers, helping our customers drive a long term transformation agenda, accelerating customers use of AWS Cloud. You will coach and manage a team of Business Development Managers. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, customer enablement and technology. You will have excellent communication skills and proven business development experience, ideally in the IT sector. Experience in supporting customer enablement or training and SaaS Sales will further enable your success. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep. Key job responsibilities • Work closely with the Account and Partner Teams to identify, plan and deliver Training and Certification Programs for AWS Partner and Customer Audiences. • Own executive relationships with AWS top customers to drive their long term learning and development and transformation agendas in partnership with AWS. • Have AWS managerial experience and a background in leading through a matrix team structure to deliver results. • Work closely with the Customer Success Management team in Training and Certification and the broader business to ensure customer adoption of training is being acted upon. • Collaborate across teams within AWS, e.g., Solution Architects, Product and curriculum teams to establish local programs that deliver downstream impact for the customer and AWS. • Coach and manage a team of Business Development Managers, setting team and individual goals and revenue plans and successfully meet or exceed these as a team. • Maintain a strong relationship with stakeholders to ensure flawless execution of training plans. • Work closely with AWS KR leadership to help plan and execute a comprehensive AWS digital skills development framework across KR and influence think big opportunities to drive skills agenda together with the country leadership team. • Create & nurture Training Partnerships in KR supporting them to drive business, collaborating closely with the AWS Training partner team in KR to expand training through Training partners. • Develop a strategy to cooperate with local and national organizations, including public sector, higher education, skills councils, Public Policy or large non-profit or for-profit organizations to design, build and execute long-term projects supporting Digital Skills • Evangelize AWS Training & Certification at company and industry events. • Manage and drive all training investment programs in country, including philanthropic sponsoring or funded training projects for customers, AWS partners or a wider audience. • Drive training engagements at the CXO level as well as with Line of Business Leaders across complex organizations. • Build & maintain a pipeline of training opportunities and provide regular forecasts. • Prepare and deliver business reviews to senior management. A day in the life Your day starts with a fresh coffee or tea organising yourself for you day ahead. You help coordinate your teams engagement with account managers to understand customer needs, getting directly involved in specific strategic customer pursuits. You reach out to key customers to help them to understand the possibilities of leveraging AWS training. In the afternoon, you debrief your team's progress against goals and metrics, and review specific Learning Needs Assessments and proposed training plans. Success! The customer wants the training your team have suggested. Now you can monitor the planning and delivery of training outcomes while updating your forecasts. For the remainder of the day you work on a Think Big proposal to deliver a series of scaled training events focused on new and emerging AI technologies. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - Senior Leadership Experience: Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields, with proven people leadership managing multiple teams or sizeable organizations. - Vendor & Partnership Management: Proven experience managing relationships with external vendors, distributors, strategic partners, and learning providers - Bilingual Communication Excellence: Strong verbal and written communication skills with native-level fluency in both English and Korean - Executive Sales Leadership: Demonstrated business development and sales leadership experience at the C-suite level, with a track record of driving revenue growth and strategic partnerships PREFERRED QUALIFICATIONS - 5+ years of managing and developing high performance teams experience - Bachelor's degree or equivalent - Experience conducting Training Needs Assessments, developing training plans and demonstrated commercial experience and business acumen. - Ideally previous experience working in large multi-national companies and knowledge of Amazon Web Services for Cloud Computing concepts - Experience engaging and presenting to senior executives (CXO level) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Head of Training & Certification - KOREA, Training and Certification Job ID: Amazon Web Services Korea LLC To meet the growing demand for AWS Training around the globe we need exceptionally talented, bright, and driven people. If you have a passion for learning, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you. Here is your chance to join the Training & Certification team, working in the highly visible role of Head of Training & Certification - Korea. In this role, you will be responsible for leading the Korea Training and Certification Business Development Manager team. You will develop and own relationships with top AWS customers, helping our customers drive a long term transformation agenda, accelerating customers use of AWS Cloud. You will coach and manage a team of Business Development Managers. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, customer enablement and technology. You will have excellent communication skills and proven business development experience, ideally in the IT sector. Experience in supporting customer enablement or training and SaaS Sales will further enable your success. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep. Key job responsibilities • Work closely with the Account and Partner Teams to identify, plan and deliver Training and Certification Programs for AWS Partner and Customer Audiences. • Own executive relationships with AWS top customers to drive their long term learning and development and transformation agendas in partnership with AWS. • Have AWS managerial experience and a background in leading through a matrix team structure to deliver results. • Work closely with the Customer Success Management team in Training and Certification and the broader business to ensure customer adoption of training is being acted upon. • Collaborate across teams within AWS, e.g., Solution Architects, Product and curriculum teams to establish local programs that deliver downstream impact for the customer and AWS. • Coach and manage a team of Business Development Managers, setting team and individual goals and revenue plans and successfully meet or exceed these as a team. • Maintain a strong relationship with stakeholders to ensure flawless execution of training plans. • Work closely with AWS KR leadership to help plan and execute a comprehensive AWS digital skills development framework across KR and influence think big opportunities to drive skills agenda together with the country leadership team. • Create & nurture Training Partnerships in KR supporting them to drive business, collaborating closely with the AWS Training partner team in KR to expand training through Training partners. • Develop a strategy to cooperate with local and national organizations, including public sector, higher education, skills councils, Public Policy or large non-profit or for-profit organizations to design, build and execute long-term projects supporting Digital Skills • Evangelize AWS Training & Certification at company and industry events. • Manage and drive all training investment programs in country, including philanthropic sponsoring or funded training projects for customers, AWS partners or a wider audience. • Drive training engagements at the CXO level as well as with Line of Business Leaders across complex organizations. • Build & maintain a pipeline of training opportunities and provide regular forecasts. • Prepare and deliver business reviews to senior management. A day in the life Your day starts with a fresh coffee or tea organising yourself for you day ahead. You help coordinate your teams engagement with account managers to understand customer needs, getting directly involved in specific strategic customer pursuits. You reach out to key customers to help them to understand the possibilities of leveraging AWS training. In the afternoon, you debrief your team's progress against goals and metrics, and review specific Learning Needs Assessments and proposed training plans. Success! The customer wants the training your team have suggested. Now you can monitor the planning and delivery of training outcomes while updating your forecasts. For the remainder of the day you work on a Think Big proposal to deliver a series of scaled training events focused on new and emerging AI technologies. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - Senior Leadership Experience: Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields, with proven people leadership managing multiple teams or sizeable organizations. - Vendor & Partnership Management: Proven experience managing relationships with external vendors, distributors, strategic partners, and learning providers - Bilingual Communication Excellence: Strong verbal and written communication skills with native-level fluency in both English and Korean - Executive Sales Leadership: Demonstrated business development and sales leadership experience at the C-suite level, with a track record of driving revenue growth and strategic partnerships PREFERRED QUALIFICATIONS - 5+ years of managing and developing high performance teams experience - Bachelor's degree or equivalent - Experience conducting Training Needs Assessments, developing training plans and demonstrated commercial experience and business acumen. - Ideally previous experience working in large multi-national companies and knowledge of Amazon Web Services for Cloud Computing concepts - Experience engaging and presenting to senior executives (CXO level) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Press Tab to Move to Skip to Content Link Location: London Other locations: Anywhere in Region Date: Jul 15, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions and Sales enablement and support to drive the market success of these solutions In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your Role You'll work alongside clients and colleagues, balancing your time between supporting business development activities by providing tailored solutions, advising clients on transformation initiatives, delivering solution workshops, networking with our regional leaders and BD teams, supporting market campaigns as well as work with technology ecosystem partners to position our differentiating solution propositions. If you're flexible and ready to adapt to a constantly changing environment, there's no better place to develop your skills. Since you'll be working directly with clients and regional client teams, some travel may be required. Key Responsibilities but not limited to: Meet the established total sales targets in collaboration with the Global Tax SaaS Go-to-Market Leader. Assist member firms with pursuits, demonstrations, commercial discussions, and technical inquiries related to VAT Reporting and e-Invoicing. Develop a robust network with regional leaders across various service lines, key client account managers, and Markets/BD leaders to strengthen the pipeline in the region and support essential sales and account strategies to meet and surpass targets. Serve as the go-to expert on the various indirect tax technology assets within the CoE, acting as the primary contact for member firms. Aid in the preparation of proposals, presentations, and statements of work (SOWs), as well as respond to RFIs/RFPs by clearly articulating EY's value proposition in relation to customer-defined requirements and suggesting effective solutions. Provide training to member firms on how to effectively position and demonstrate different assets to clients. Take responsibility for achieving sales targets in conjunction with the CoE Go-to-Market leader and assist the CoE Leader in reaching overall CoE objectives. Participate in champions calls to showcase tool advancements, address challenges, and share success stories. Ensure both personal and professional skills are kept up to date for successful execution of role Preferred experience: Minimum of 7+ Years of indirect tax software B2B and pursuit management experience Hands-on experience of successfully selling and solutioning applications across different technologies Successful achievement of set goals / targets in the last three consecutive years Expertise in constructing indirect tax solutions with innovative commercial models Keen attention to detail and quality, holding yourself to a high standard of work. Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond. Ability to multi-task and manage time, delivering within tight timeframes. Strong presentation skills and ability using Microsoft Office suite. Strong written and verbal communication skills What we look for We're interested in flexible professionals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. You'll also need the confidence to give professional advice and guidance to colleagues and clients from a diverse range of cultures, often with limited information - both verbally and in writing. If you're a fast learner, with strong influencing skills and a genuine passion for shaping and selling large technology operations deals, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jul 19, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Anywhere in Region Date: Jul 15, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions and Sales enablement and support to drive the market success of these solutions In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your Role You'll work alongside clients and colleagues, balancing your time between supporting business development activities by providing tailored solutions, advising clients on transformation initiatives, delivering solution workshops, networking with our regional leaders and BD teams, supporting market campaigns as well as work with technology ecosystem partners to position our differentiating solution propositions. If you're flexible and ready to adapt to a constantly changing environment, there's no better place to develop your skills. Since you'll be working directly with clients and regional client teams, some travel may be required. Key Responsibilities but not limited to: Meet the established total sales targets in collaboration with the Global Tax SaaS Go-to-Market Leader. Assist member firms with pursuits, demonstrations, commercial discussions, and technical inquiries related to VAT Reporting and e-Invoicing. Develop a robust network with regional leaders across various service lines, key client account managers, and Markets/BD leaders to strengthen the pipeline in the region and support essential sales and account strategies to meet and surpass targets. Serve as the go-to expert on the various indirect tax technology assets within the CoE, acting as the primary contact for member firms. Aid in the preparation of proposals, presentations, and statements of work (SOWs), as well as respond to RFIs/RFPs by clearly articulating EY's value proposition in relation to customer-defined requirements and suggesting effective solutions. Provide training to member firms on how to effectively position and demonstrate different assets to clients. Take responsibility for achieving sales targets in conjunction with the CoE Go-to-Market leader and assist the CoE Leader in reaching overall CoE objectives. Participate in champions calls to showcase tool advancements, address challenges, and share success stories. Ensure both personal and professional skills are kept up to date for successful execution of role Preferred experience: Minimum of 7+ Years of indirect tax software B2B and pursuit management experience Hands-on experience of successfully selling and solutioning applications across different technologies Successful achievement of set goals / targets in the last three consecutive years Expertise in constructing indirect tax solutions with innovative commercial models Keen attention to detail and quality, holding yourself to a high standard of work. Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond. Ability to multi-task and manage time, delivering within tight timeframes. Strong presentation skills and ability using Microsoft Office suite. Strong written and verbal communication skills What we look for We're interested in flexible professionals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. You'll also need the confidence to give professional advice and guidance to colleagues and clients from a diverse range of cultures, often with limited information - both verbally and in writing. If you're a fast learner, with strong influencing skills and a genuine passion for shaping and selling large technology operations deals, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
VP of Customer Success and Cyber Operations UK or NL At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our managed services division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation of services, which is managed by a separate function. In addition to operational leadership, the role carries commercial accountability for improving gross margin, driving customer expansion, and transforming the unit to increase revenue per head and reduce cost through automation and efficiency. Customer Success is a pivotal function within NCC . Ensuring that our service levels are maintained at the highest standard by supporting our clients proactively and dealing with customer escalations and issues in a timely manner . Customer Success is the glue that brings together the breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service health, performance, and value realisation. Develop and manage frameworks for customer escalations and continuous improvement in Net Promoter Score (NPS). Project & Program Management (Build/Implementation) Provide strategic oversight of a global team of Project and Programme Managers responsible for delivering NCC Group-wide services. Ensure alignment of project delivery with business objectives , customer expectations, and operational readiness. Oversee Technical Account Managers (TAMs) and Service Transition Managers (STMs) to ensure seamless handover from build to run. Champion consistent project governance, reporting, and risk management practices across all regions. Operational & Team Leadership Lead globally distributed teams responsible for in-life service operations and customer success. Build and nurture a high-performing, collaborative culture across time zones and functions. Drive operational efficiency through AI, automation, and process optimization. Ensure team structures, capabilities, and capacity are aligned to current and future service demands. Commercial & Strategic Growth Own and manage the cost base for the function, with a focus on improving gross margin and revenue-per-head metrics. Identify and support customer expansion opportunities in collaboration with Sales and Product teams. Lead transformation initiatives to scale operations, reduce cost, and enhance service value. Use data and insights to inform strategic decisions and drive continuous improvement. Key KPI's to include: Net Promoter Score, Renewal %. Onboarding Time. Mean time to Detection (MTTD), Mean time to Respond (MTTR), Queue backlog time. Customer Healthcare Monitoring, Upsell/Cross sell impact. What we are looking for in you Significant progressive leadership experience in cybersecurity services, customer success, or operations, with a strong focus on managed service environments. Proven global leadership experience, managing diverse, cross-functional teams across multiple geographies and time zones. Demonstrated success in leading large-scale, in-life service operations for complex cybersecurity offerings such as SOC, XDR, ASM, and Bug Bounty. Experience overseeing global project and programme delivery functions, with a strong grasp of governance, stakeholder management, and delivery assurance. Deep understanding of customer success frameworks, including NPS, CSAT, and escalation management. Strong commercial acumen with a track record of improving gross margin, increasing revenue per head, and driving customer expansion. Expertise in project and program management methodologies (e.g., Agile, PRINCE2, PMP), with the ability to align delivery with strategic business goals. Proven ability to drive organizational change, lead transformation initiatives, and embed a culture of continuous improvement and innovation. Exceptional leadership and people management skills, including coaching, performance management, and team development. Excellent communication, stakeholder engagement, and executive reporting capabilities. Business transformation (e.g. labour arbitrage, Shift left, AI adoption) Preferred Skills: Familiarity with AI-driven automation in cybersecurity or service delivery. PMP, ITIL, or similar certifications. Experience in high-growth, fast-paced technology environments. Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset , and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ) . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. . click apply for full job details
Jul 19, 2025
Full time
VP of Customer Success and Cyber Operations UK or NL At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our managed services division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation of services, which is managed by a separate function. In addition to operational leadership, the role carries commercial accountability for improving gross margin, driving customer expansion, and transforming the unit to increase revenue per head and reduce cost through automation and efficiency. Customer Success is a pivotal function within NCC . Ensuring that our service levels are maintained at the highest standard by supporting our clients proactively and dealing with customer escalations and issues in a timely manner . Customer Success is the glue that brings together the breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service health, performance, and value realisation. Develop and manage frameworks for customer escalations and continuous improvement in Net Promoter Score (NPS). Project & Program Management (Build/Implementation) Provide strategic oversight of a global team of Project and Programme Managers responsible for delivering NCC Group-wide services. Ensure alignment of project delivery with business objectives , customer expectations, and operational readiness. Oversee Technical Account Managers (TAMs) and Service Transition Managers (STMs) to ensure seamless handover from build to run. Champion consistent project governance, reporting, and risk management practices across all regions. Operational & Team Leadership Lead globally distributed teams responsible for in-life service operations and customer success. Build and nurture a high-performing, collaborative culture across time zones and functions. Drive operational efficiency through AI, automation, and process optimization. Ensure team structures, capabilities, and capacity are aligned to current and future service demands. Commercial & Strategic Growth Own and manage the cost base for the function, with a focus on improving gross margin and revenue-per-head metrics. Identify and support customer expansion opportunities in collaboration with Sales and Product teams. Lead transformation initiatives to scale operations, reduce cost, and enhance service value. Use data and insights to inform strategic decisions and drive continuous improvement. Key KPI's to include: Net Promoter Score, Renewal %. Onboarding Time. Mean time to Detection (MTTD), Mean time to Respond (MTTR), Queue backlog time. Customer Healthcare Monitoring, Upsell/Cross sell impact. What we are looking for in you Significant progressive leadership experience in cybersecurity services, customer success, or operations, with a strong focus on managed service environments. Proven global leadership experience, managing diverse, cross-functional teams across multiple geographies and time zones. Demonstrated success in leading large-scale, in-life service operations for complex cybersecurity offerings such as SOC, XDR, ASM, and Bug Bounty. Experience overseeing global project and programme delivery functions, with a strong grasp of governance, stakeholder management, and delivery assurance. Deep understanding of customer success frameworks, including NPS, CSAT, and escalation management. Strong commercial acumen with a track record of improving gross margin, increasing revenue per head, and driving customer expansion. Expertise in project and program management methodologies (e.g., Agile, PRINCE2, PMP), with the ability to align delivery with strategic business goals. Proven ability to drive organizational change, lead transformation initiatives, and embed a culture of continuous improvement and innovation. Exceptional leadership and people management skills, including coaching, performance management, and team development. Excellent communication, stakeholder engagement, and executive reporting capabilities. Business transformation (e.g. labour arbitrage, Shift left, AI adoption) Preferred Skills: Familiarity with AI-driven automation in cybersecurity or service delivery. PMP, ITIL, or similar certifications. Experience in high-growth, fast-paced technology environments. Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset , and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ) . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. . click apply for full job details
? Job Opportunity: General Manager - Urgent, Emergency and Acute Care (Band 8c) Directorate: Integrated Adult Care Department: Emergency Clinical Business Unit Operations Salary: Band 8c Location: Thornton Heath, NHS Trust Contract Type: Full-time, Mon - Fri days 37.5 hours Are you a dynamic and experienced healthcare leader with a passion for driving excellence in urgent and emergency care? We are seeking a high-performing General Manager to join our Emergency Clinical Business Unit at Our clients Health Service within the NHS . This pivotal role supports the delivery of first-class urgent, emergency, and acute care services to the community, contributing to the strategic direction of the Integrated Adult Care Directorate . About the Role As General Manager, you will oversee key services including: Emergency Department (A&E) Urgent Treatment Centre (UTC) Acute Medical Unit Medical Same Day Emergency Care (MSDEC) Urgent Care Alliance (UCA) You will provide clear, visionary leadership to multidisciplinary teams, ensuring high standards of patient care, safety, performance, and experience are met. Working closely with Clinical Business Unit Leads and the Associate Director of Operations, you will manage operations, budgets, service redesign, and staff development. This is an exciting opportunity for a leader with strategic vision, operational expertise, and a commitment to continual improvement in line with our 'Here for You' patient promises . Key Responsibilities Lead and manage Emergency Clinical Business Unit operations Drive delivery of NHS standards and Trust KPIs including 4-hour A&E targets Oversee performance, staffing, and budgetary control of urgent and emergency services Develop operational plans aligned with local and national healthcare priorities Contribute to major transformation programmes and service improvement initiatives Engage with partners across NHS, local government, and the voluntary and private sectors About You We are looking for a motivated and experienced professional who can demonstrate: Significant operational management experience within an acute or emergency healthcare setting Excellent leadership and people management skills , with a track record of delivering high performance through multidisciplinary teams Strategic planning and service development expertise , including experience with performance improvement and transformation A thorough understanding of NHS policy , current legislation, and the national urgent and emergency care agenda Ability to influence stakeholders at all levels and build strong collaborative relationships Essential Criteria Educated to degree level (or equivalent experience), ideally with a master's or postgraduate management qualification Demonstrable experience of leading complex change projects in acute care Proven budget management skills and experience delivering cost improvement programmes Strong knowledge of emergency care pathways, queue management, and patient flow Desirable Experience Experience with Cerner Millennium or equivalent PAS Understanding of Directory of Services (DoS) and integration with 111/urgent care providers Knowledge of 111, GP Hubs, and Urgent Treatment Centre networks Why Join Us? At our clients Health Services NHS Trust, we are proud to serve one of London's most diverse communities. You'll be part of an organisation that's committed to being the best place to work and receive care. Our staff live by our values every day - Caring, Safe, Respectful, and Accountable - and we're passionate about making a real difference to people's lives. We offer: Flexible working opportunities NHS pension and benefits A strong culture of learning and development Access to senior leadership mentoring and coaching A supportive and forward-thinking working environment Ready to Apply? Click Apply Now to start your journey towards making a real impact at this NHS Trust. For an informal discussion about the role, please contact:
Jul 19, 2025
Full time
? Job Opportunity: General Manager - Urgent, Emergency and Acute Care (Band 8c) Directorate: Integrated Adult Care Department: Emergency Clinical Business Unit Operations Salary: Band 8c Location: Thornton Heath, NHS Trust Contract Type: Full-time, Mon - Fri days 37.5 hours Are you a dynamic and experienced healthcare leader with a passion for driving excellence in urgent and emergency care? We are seeking a high-performing General Manager to join our Emergency Clinical Business Unit at Our clients Health Service within the NHS . This pivotal role supports the delivery of first-class urgent, emergency, and acute care services to the community, contributing to the strategic direction of the Integrated Adult Care Directorate . About the Role As General Manager, you will oversee key services including: Emergency Department (A&E) Urgent Treatment Centre (UTC) Acute Medical Unit Medical Same Day Emergency Care (MSDEC) Urgent Care Alliance (UCA) You will provide clear, visionary leadership to multidisciplinary teams, ensuring high standards of patient care, safety, performance, and experience are met. Working closely with Clinical Business Unit Leads and the Associate Director of Operations, you will manage operations, budgets, service redesign, and staff development. This is an exciting opportunity for a leader with strategic vision, operational expertise, and a commitment to continual improvement in line with our 'Here for You' patient promises . Key Responsibilities Lead and manage Emergency Clinical Business Unit operations Drive delivery of NHS standards and Trust KPIs including 4-hour A&E targets Oversee performance, staffing, and budgetary control of urgent and emergency services Develop operational plans aligned with local and national healthcare priorities Contribute to major transformation programmes and service improvement initiatives Engage with partners across NHS, local government, and the voluntary and private sectors About You We are looking for a motivated and experienced professional who can demonstrate: Significant operational management experience within an acute or emergency healthcare setting Excellent leadership and people management skills , with a track record of delivering high performance through multidisciplinary teams Strategic planning and service development expertise , including experience with performance improvement and transformation A thorough understanding of NHS policy , current legislation, and the national urgent and emergency care agenda Ability to influence stakeholders at all levels and build strong collaborative relationships Essential Criteria Educated to degree level (or equivalent experience), ideally with a master's or postgraduate management qualification Demonstrable experience of leading complex change projects in acute care Proven budget management skills and experience delivering cost improvement programmes Strong knowledge of emergency care pathways, queue management, and patient flow Desirable Experience Experience with Cerner Millennium or equivalent PAS Understanding of Directory of Services (DoS) and integration with 111/urgent care providers Knowledge of 111, GP Hubs, and Urgent Treatment Centre networks Why Join Us? At our clients Health Services NHS Trust, we are proud to serve one of London's most diverse communities. You'll be part of an organisation that's committed to being the best place to work and receive care. Our staff live by our values every day - Caring, Safe, Respectful, and Accountable - and we're passionate about making a real difference to people's lives. We offer: Flexible working opportunities NHS pension and benefits A strong culture of learning and development Access to senior leadership mentoring and coaching A supportive and forward-thinking working environment Ready to Apply? Click Apply Now to start your journey towards making a real impact at this NHS Trust. For an informal discussion about the role, please contact:
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Business Consultant Location: London - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Grade: GG11 Referral Bonus: 5000 What You'll Be Doing We are recruiting for additional Business Consultants to join a new phase of work at an existing Government client. We are looking for candidates who can supportclient transformation and deliver planned change and benefit. A successful Business Change Consultant will prove to be effective within complex stakeholder landscapes by being a trusted advisor to Programme and Project Managers and other key stakeholders. It is an empowering role that helps to 'make change happen'. It is also a role that is involved throughout the full lifecycle of projects and programmes from early visioning / baselining activities through to a focus on sustainability, transition to business as usual and the delivery of benefits. The main aim of all of our business consulting engagements is to help clients transform and achieve their stated goals. This transition often involves change in all three core business consulting areas (people, business processes and enabling technology). OurBusiness consultants help clients to implement these changes at all stages within a programme or project: business justification; planning for business change; helping clients to implement change across the business and also ensuring that the expected level of change is sustainable. • Lead analysis in areas where the consultant has experience. • Lead client engagement on specific sections of a project or programme. • Lead small workshops and interviews to capture information from key stakeholders. • Plan and Present core information to stakeholder groups to assist in change activities. • Coach other members of staff to help them develop core techniques. • Plan and define the delivery of a business consulting project. • Be familiar (and preferably experienced with one or more) business consulting approaches/ techniques and be able to choose those that are suitable for a particular engagement. • Be able to build and a team of more junior staff and task these to deliver appropriate elements of a larger project. • Lead large workshops with senior staff to elicit the information required for the project and progress activities. • Run large and complicated client engagements with a number of different stakeholder groups. • Engage with difficult stakeholder groups in order to identify issues and resolutions. • Coach and deliver training courses for more junior staff, and members of the client team. • Applies the principles of project management such as planning, risk management and resource management to small and medium sized business change projects The team We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project. Benefits As well as a competitive pension scheme, BAE Systems also offer employee share plan, an extensive range of flexible discounted health, wellbeing and lifestyle benefits including including a green care scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture which values diversity, rewards integrity and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently under-represented within our industry including women, ethnic minorities, people with disabilities and LGBTQ+ individuals We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions such as your nationality, any nationalities which you previously may have held and your place of birth can restrict the roles you are able to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Jul 19, 2025
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Business Consultant Location: London - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Grade: GG11 Referral Bonus: 5000 What You'll Be Doing We are recruiting for additional Business Consultants to join a new phase of work at an existing Government client. We are looking for candidates who can supportclient transformation and deliver planned change and benefit. A successful Business Change Consultant will prove to be effective within complex stakeholder landscapes by being a trusted advisor to Programme and Project Managers and other key stakeholders. It is an empowering role that helps to 'make change happen'. It is also a role that is involved throughout the full lifecycle of projects and programmes from early visioning / baselining activities through to a focus on sustainability, transition to business as usual and the delivery of benefits. The main aim of all of our business consulting engagements is to help clients transform and achieve their stated goals. This transition often involves change in all three core business consulting areas (people, business processes and enabling technology). OurBusiness consultants help clients to implement these changes at all stages within a programme or project: business justification; planning for business change; helping clients to implement change across the business and also ensuring that the expected level of change is sustainable. • Lead analysis in areas where the consultant has experience. • Lead client engagement on specific sections of a project or programme. • Lead small workshops and interviews to capture information from key stakeholders. • Plan and Present core information to stakeholder groups to assist in change activities. • Coach other members of staff to help them develop core techniques. • Plan and define the delivery of a business consulting project. • Be familiar (and preferably experienced with one or more) business consulting approaches/ techniques and be able to choose those that are suitable for a particular engagement. • Be able to build and a team of more junior staff and task these to deliver appropriate elements of a larger project. • Lead large workshops with senior staff to elicit the information required for the project and progress activities. • Run large and complicated client engagements with a number of different stakeholder groups. • Engage with difficult stakeholder groups in order to identify issues and resolutions. • Coach and deliver training courses for more junior staff, and members of the client team. • Applies the principles of project management such as planning, risk management and resource management to small and medium sized business change projects The team We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project. Benefits As well as a competitive pension scheme, BAE Systems also offer employee share plan, an extensive range of flexible discounted health, wellbeing and lifestyle benefits including including a green care scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture which values diversity, rewards integrity and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently under-represented within our industry including women, ethnic minorities, people with disabilities and LGBTQ+ individuals We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions such as your nationality, any nationalities which you previously may have held and your place of birth can restrict the roles you are able to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: Jul 16, 2025 Requisition ID: Tax, Technology and Transformation - Finance Transformation Manager Location - London or Birmingham Tax and Finance departments today face more challenges than ever before. Not only do they need to deliver their basic compliance and reporting commitments with reducing resources, aging systems and increased internal pressures, but they are also increasingly having to face the scrutiny of digital tax authorities who are becoming more invasive, demanding more data more frequently. For many organisations, this situation is becoming unsustainable, and change is needed urgently. The EY Tax Technology and Transformation Consulting team ("EY TTT Consulting") specialise in helping clients navigate these challenges, bringing together the most advanced technology platforms and tools with deep expertise in technology, tax & finance and consulting. Through our consulting practice, our product development capabilities and our market-leading platforms, we are leading the way in the market, and we are on a growth trajectory that will make us the biggest partner in this space over the next few years. The pace of changing surrounding Data & AI means we are growing rapidly and need to scale our team with ambitious colleagues who can bring fresh thinking, new approaches and different perspectives to help build a practice that will solve the problems of the future - specifically by supporting our Finance Transformation team. By joining EY TTT Consulting, you will get the opportunity to build your experience in strategy and process consulting, data science and data management, technology implementation, artificial intelligence and other technologies to help our clients manage the strategic as well as practical, everyday issues of operating and improving the performance of their finance departments. We have a strong people-focused culture in EY TTT Consulting and you will have the opportunity to be a visible leader, helping us build our culture while we build out our teams. The opportunity This is an exciting opportunity for a driven and innovative individual to take on a Manager role within our Finance Transformation team, specialising in running Tactical Finance Transformation programmes for our clients. This position offers a unique chance for a forward-thinking professional to shape the future of finance in a rapidly evolving technological landscape. In this role, you will be at the forefront of helping our clients enhance their finance operations by leveraging cutting-edge low-code technology solutions. You will engage with significant multinational clients, collaborating with our global EY network to enhance your corporate connections and expand your professional influence. Your primary responsibilities will include managing client engagements, leading the implementation of innovative low-code technology solutions, and analysing and optimising clients' finance data collection and management processes. You will ensure that these processes meet the rapidly evolving landscape of regulatory & compliances requirements, while maintaining accuracy and efficiency. As a Manager in our Finance Transformation team, you will utilise your expertise in financial reporting, compliance, data governance, and process enhancement to make a substantial impact on our clients' operations. You will play a critical role in guiding them through the complexities of Finance transformation, ensuring they remain compliant in a dynamic regulatory environment. At EY, we are committed to helping you achieve your potential. You will gain valuable business advisory experience and professional development opportunities, supported by our senior professionals who will mentor you throughout your career, empowering you to become a leader within EY. In your role you will collaborate with the team and our clients to understand and solve problems through the application of a wide range of technology and consulting skills Your Key Responsibilities Support the team and our clients to define technology & transformation strategies to transform their operating models Experience translating technical finance, tax and technology information into user-friendly language for presentations, training material and business proposals. Skilled in storytelling and narrative development to engage audiences and convey complex finance and technology concepts in a clear and persuasive manner. Experience working in a cross-functional teams, both with internal and external stakeholders, including, financial accounting & reporting, FP&A, tax reporting, IT and legal, to develop integrated technology solutions. Project management including defining target outcomes and delivery strategy, managing stakeholders and building the case for change Coach, support and collaborate with team members, helping build an inclusive culture and high performing team within TTT Contribute to business development activities and team capability development Manage client relationships and lead project delivery by working closely with other team members / junior resources as well as offshore resources Provide subject matter expertise to design, develop, implement or configure technology and data orientated solutions Skills and attributes for success Skills At least two of these: In-depth understanding of the end-to-end tax compliance life cycle, In-depth understanding of Statutory Financial Reporting processes/requirements, Experience with ERP (Enterprise Resource Planning) systems such as SAP, Oracle, or similar and their finance related modules. Functional knowledge of low-code technology solutions, such as the Microsoft Power Platform. Excellent understanding of business requirements gathering and design, particularly with a technology overlay And all of these: Strong project management skills (planning, documentation, resourcing, budgeting etc) and understanding of good project governance. Highly proficient with Microsoft Office Suite (Word, Excel, Powerpoint, Outlook etc.) Attributes Ability to manage the successful delivery of complex and demanding consulting projects, ensuring technical excellence and applying practical / business driven approach Self-starter, that takes ownership of their work, asks insightful questions and desires to provide excellent client service Ability to cope with ambiguity, bring clarity to complex, multi-faceted scenarios and drive forward progress via actionable decisions Strong written and verbal communication skills To qualify for the role, you must have: 5+ years experience working within a Technical Finance or Tax accounting role, Tax Technology, or a related advisory role. (either in-house or professional services) A thorough understanding of the processes which surround statutory financial reporting and/or tax compliance processes An Accounting or Tax Qualification is preferable but not required. Experience in coaching and developing junior resources A proven track record of managing complex projects, delivering high-quality outputs and meeting deadlines A willingness to travel within the UK (on some occasions you may be required to travel internationally to support delivery of engagements and projects) Ideally, you'll also have some of the following: Familiarity with the application of automation and data technologies (e.g. RPA, ETL tools, visual analytics) Formal project management training certification (e.g. PMP, PRINCE2, MSP) or process improvement certification (e.g. Six Sigma 'belt') is preferred What working at EY offers We offer a competitive remuneration package where you will be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we are using the finance products, expertise and systems we have developed to build abetter working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.And with a commitment to hiring and developing the most passionate people, our ambition is to remain the market-leading brand for tax technology. . click apply for full job details
Jul 19, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: Jul 16, 2025 Requisition ID: Tax, Technology and Transformation - Finance Transformation Manager Location - London or Birmingham Tax and Finance departments today face more challenges than ever before. Not only do they need to deliver their basic compliance and reporting commitments with reducing resources, aging systems and increased internal pressures, but they are also increasingly having to face the scrutiny of digital tax authorities who are becoming more invasive, demanding more data more frequently. For many organisations, this situation is becoming unsustainable, and change is needed urgently. The EY Tax Technology and Transformation Consulting team ("EY TTT Consulting") specialise in helping clients navigate these challenges, bringing together the most advanced technology platforms and tools with deep expertise in technology, tax & finance and consulting. Through our consulting practice, our product development capabilities and our market-leading platforms, we are leading the way in the market, and we are on a growth trajectory that will make us the biggest partner in this space over the next few years. The pace of changing surrounding Data & AI means we are growing rapidly and need to scale our team with ambitious colleagues who can bring fresh thinking, new approaches and different perspectives to help build a practice that will solve the problems of the future - specifically by supporting our Finance Transformation team. By joining EY TTT Consulting, you will get the opportunity to build your experience in strategy and process consulting, data science and data management, technology implementation, artificial intelligence and other technologies to help our clients manage the strategic as well as practical, everyday issues of operating and improving the performance of their finance departments. We have a strong people-focused culture in EY TTT Consulting and you will have the opportunity to be a visible leader, helping us build our culture while we build out our teams. The opportunity This is an exciting opportunity for a driven and innovative individual to take on a Manager role within our Finance Transformation team, specialising in running Tactical Finance Transformation programmes for our clients. This position offers a unique chance for a forward-thinking professional to shape the future of finance in a rapidly evolving technological landscape. In this role, you will be at the forefront of helping our clients enhance their finance operations by leveraging cutting-edge low-code technology solutions. You will engage with significant multinational clients, collaborating with our global EY network to enhance your corporate connections and expand your professional influence. Your primary responsibilities will include managing client engagements, leading the implementation of innovative low-code technology solutions, and analysing and optimising clients' finance data collection and management processes. You will ensure that these processes meet the rapidly evolving landscape of regulatory & compliances requirements, while maintaining accuracy and efficiency. As a Manager in our Finance Transformation team, you will utilise your expertise in financial reporting, compliance, data governance, and process enhancement to make a substantial impact on our clients' operations. You will play a critical role in guiding them through the complexities of Finance transformation, ensuring they remain compliant in a dynamic regulatory environment. At EY, we are committed to helping you achieve your potential. You will gain valuable business advisory experience and professional development opportunities, supported by our senior professionals who will mentor you throughout your career, empowering you to become a leader within EY. In your role you will collaborate with the team and our clients to understand and solve problems through the application of a wide range of technology and consulting skills Your Key Responsibilities Support the team and our clients to define technology & transformation strategies to transform their operating models Experience translating technical finance, tax and technology information into user-friendly language for presentations, training material and business proposals. Skilled in storytelling and narrative development to engage audiences and convey complex finance and technology concepts in a clear and persuasive manner. Experience working in a cross-functional teams, both with internal and external stakeholders, including, financial accounting & reporting, FP&A, tax reporting, IT and legal, to develop integrated technology solutions. Project management including defining target outcomes and delivery strategy, managing stakeholders and building the case for change Coach, support and collaborate with team members, helping build an inclusive culture and high performing team within TTT Contribute to business development activities and team capability development Manage client relationships and lead project delivery by working closely with other team members / junior resources as well as offshore resources Provide subject matter expertise to design, develop, implement or configure technology and data orientated solutions Skills and attributes for success Skills At least two of these: In-depth understanding of the end-to-end tax compliance life cycle, In-depth understanding of Statutory Financial Reporting processes/requirements, Experience with ERP (Enterprise Resource Planning) systems such as SAP, Oracle, or similar and their finance related modules. Functional knowledge of low-code technology solutions, such as the Microsoft Power Platform. Excellent understanding of business requirements gathering and design, particularly with a technology overlay And all of these: Strong project management skills (planning, documentation, resourcing, budgeting etc) and understanding of good project governance. Highly proficient with Microsoft Office Suite (Word, Excel, Powerpoint, Outlook etc.) Attributes Ability to manage the successful delivery of complex and demanding consulting projects, ensuring technical excellence and applying practical / business driven approach Self-starter, that takes ownership of their work, asks insightful questions and desires to provide excellent client service Ability to cope with ambiguity, bring clarity to complex, multi-faceted scenarios and drive forward progress via actionable decisions Strong written and verbal communication skills To qualify for the role, you must have: 5+ years experience working within a Technical Finance or Tax accounting role, Tax Technology, or a related advisory role. (either in-house or professional services) A thorough understanding of the processes which surround statutory financial reporting and/or tax compliance processes An Accounting or Tax Qualification is preferable but not required. Experience in coaching and developing junior resources A proven track record of managing complex projects, delivering high-quality outputs and meeting deadlines A willingness to travel within the UK (on some occasions you may be required to travel internationally to support delivery of engagements and projects) Ideally, you'll also have some of the following: Familiarity with the application of automation and data technologies (e.g. RPA, ETL tools, visual analytics) Formal project management training certification (e.g. PMP, PRINCE2, MSP) or process improvement certification (e.g. Six Sigma 'belt') is preferred What working at EY offers We offer a competitive remuneration package where you will be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we are using the finance products, expertise and systems we have developed to build abetter working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.And with a commitment to hiring and developing the most passionate people, our ambition is to remain the market-leading brand for tax technology. . click apply for full job details
Arthur J. Gallagher & Co.
Bristol, Gloucestershire
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Join our Pension Administration department as an Administration Manager in a newly-established role leading our National Projects and Events team. This is a fantastic chance to create a significant impact within our organization. The Pension Administration division is pivotal in optimizing administrative functions, ensuring efficiency, compliance with industry standards, and alignment with our strategic goals. As Administration Manager, you will orchestrate National Projects and Events to improve service delivery and client happiness, reinforcing our division's reputation for excellence. Your role will involve implementing effective administrative policies and procedures to ensure smooth operations, while continuously seeking opportunities for process improvement and innovation. Beyond managing daily administration, you will foster collaboration and integration across teams. This includes traveling to administration offices throughout the UK to ensure adherence to company standards and making annual trips to India to collaborate with our team there. These interactions are crucial for maintaining positive relationships and ensuring seamless integration of administrative functions across various locations. Through effective leadership, strategic planning, and a dedication to excellence, you will play a key role in the success and growth of our pension administration business, positioning it as an industry leader. How you'll make an impact Operational Management: Lead all aspects of daily operations, enforce policies, and evaluate performance metrics. Team Leadership: Mentor and develop operations staff, encouraging a collaborative environment. Process Improvement: Improve processes, boost efficiency, and leverage technology for workflow optimization. Compliance and Risk Management: Ensure regulatory compliance, handle risks, and conduct audits. Client Service: Maintain high client service standards and resolve inquiries promptly. Reporting and Analysis: Prepare reports, analyze data, and develop strategies for efficiency. National Projects and Events: Lead projects and events, collaborating with teams for successful execution. Travel and Liaison: Travel within the UK and to India for operational oversight and team collaboration. About you We are on the lookout for outstanding candidates with Pension Qualifications, PMI, CPA, or a Bachelor's degree in Business Administration, Finance, or related fields, coupled with over 5 years of experience in managing pension administration. If you have a proven track record of leading teams and coordinating national projects, along with a deep understanding of pension sector regulations and compliance, we want to hear from you. We value strong leadership, problem-solving, and decision-making skills, complemented by excellent communication and interpersonal abilities. Proficiency in administrative management software and data analysis is a must. We are looking for individuals who are diligent, meticulous, proactive, and innovative, capable of growing both independently and collaboratively while balancing multiple priorities. This role requires travel within the UK and annual trips to India. Join us in maintaining high standards of client service and embracing global cultural diversity. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jul 19, 2025
Full time
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Join our Pension Administration department as an Administration Manager in a newly-established role leading our National Projects and Events team. This is a fantastic chance to create a significant impact within our organization. The Pension Administration division is pivotal in optimizing administrative functions, ensuring efficiency, compliance with industry standards, and alignment with our strategic goals. As Administration Manager, you will orchestrate National Projects and Events to improve service delivery and client happiness, reinforcing our division's reputation for excellence. Your role will involve implementing effective administrative policies and procedures to ensure smooth operations, while continuously seeking opportunities for process improvement and innovation. Beyond managing daily administration, you will foster collaboration and integration across teams. This includes traveling to administration offices throughout the UK to ensure adherence to company standards and making annual trips to India to collaborate with our team there. These interactions are crucial for maintaining positive relationships and ensuring seamless integration of administrative functions across various locations. Through effective leadership, strategic planning, and a dedication to excellence, you will play a key role in the success and growth of our pension administration business, positioning it as an industry leader. How you'll make an impact Operational Management: Lead all aspects of daily operations, enforce policies, and evaluate performance metrics. Team Leadership: Mentor and develop operations staff, encouraging a collaborative environment. Process Improvement: Improve processes, boost efficiency, and leverage technology for workflow optimization. Compliance and Risk Management: Ensure regulatory compliance, handle risks, and conduct audits. Client Service: Maintain high client service standards and resolve inquiries promptly. Reporting and Analysis: Prepare reports, analyze data, and develop strategies for efficiency. National Projects and Events: Lead projects and events, collaborating with teams for successful execution. Travel and Liaison: Travel within the UK and to India for operational oversight and team collaboration. About you We are on the lookout for outstanding candidates with Pension Qualifications, PMI, CPA, or a Bachelor's degree in Business Administration, Finance, or related fields, coupled with over 5 years of experience in managing pension administration. If you have a proven track record of leading teams and coordinating national projects, along with a deep understanding of pension sector regulations and compliance, we want to hear from you. We value strong leadership, problem-solving, and decision-making skills, complemented by excellent communication and interpersonal abilities. Proficiency in administrative management software and data analysis is a must. We are looking for individuals who are diligent, meticulous, proactive, and innovative, capable of growing both independently and collaboratively while balancing multiple priorities. This role requires travel within the UK and annual trips to India. Join us in maintaining high standards of client service and embracing global cultural diversity. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity At Sephora UK, our mission is to create the most loved beauty community in the world. As our new Senior Operations Manager, you'll play a pivotal role in shaping how that vision comes to life across our entire store network. Leading operational excellence nationwide, you'll take full ownership of both business-as-usual operations and new store openings, ensuring every Sephora store is operationally ready to deliver an exceptional, elevated experience. From implementing and evolving Standard Operating Procedures to overseeing supplier relationships and budget management, this is an opportunity to combine strategic vision with hands-on leadership. You'll also drive cross-functional collaboration with teams such as Supply Chain, IT, VM and HR, ensuring our omni-channel execution is seamless and customer-first. This is your chance to leave your mark on Sephora's growing UK retail business, helping us deliver a truly best-in-class experience for our customers and our people. You Will Also Be Responsible For: Owning the national execution of operational excellence across all UK stores, driving consistency, compliance, and high standards. Leading the rollout and continuous improvement of Standard Operating Procedures (SOPs), including training, implementation and adherence tracking. Supporting the implementation of Health & Safety best practices. Overseeing the digitalisation of store tools and operational processes, delivering scalable, user-friendly solutions. Acting as lead project owner for new store openings in the Operations stream, from planning through to post-opening hyper-care. Coordinating across functions (VM, Supply Chain, IT, Security, HR) to deliver best-in-class new store setups. Managing supplier relationships (e.g. cleaning, security), ensuring service quality, onboarding new suppliers, and resolving issues. Managing assigned operational budgets, including store supplies ordering and cost control. Leading the field implementation of new digital and omni-channel tools, such as Click & Collect, S1, and other operational projects as required. Working closely with the Retail Director and Regional Managers to align and deliver on retail priorities. Managing and developing the Retail Operations Manager, setting clear goals and supporting capability growth. Fostering a collaborative, solutions-focused team culture that aligns with Sephora's brand and retail values. Partnering with internal departments (People, Retail, Projects, Merchandising, IT, Supply Chain, Finance) to shape and align operational priorities. What You'll Bring Combining strategic vision with operational rigour, you'll have a proven track record in multi-site retail operations leadership, with success delivering complex store openings, tool rollouts, or business transformation projects. Your experience managing budgets, vendors, and cross-functional initiatives will help ensure operational excellence across all Sephora UK stores. A strong understanding of store systems, omni-channel retail and digital retail tools means you're ready to lead innovation that enhances the customer experience. Collaborative, solutions-focused, and adaptable, you'll thrive in Sephora's dynamic environment, building trust, embracing change, and delivering results with creativity and confidence. Our Ideal Candidate Will Also Possess: Experience managing vendors, contracts, and operational budgets. Strong stakeholder management skills, with the ability to influence at all levels and collaborate cross-functionally. Demonstrated ability to develop, lead, and inspire teams in a high-performance culture. Strategic thinking balanced with strong executional discipline. Autonomy, adaptability, and creativity, with a proactive, solutions-focused mindset. The ability and flexibility to travel frequently to stores across the UK. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jul 19, 2025
Full time
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity At Sephora UK, our mission is to create the most loved beauty community in the world. As our new Senior Operations Manager, you'll play a pivotal role in shaping how that vision comes to life across our entire store network. Leading operational excellence nationwide, you'll take full ownership of both business-as-usual operations and new store openings, ensuring every Sephora store is operationally ready to deliver an exceptional, elevated experience. From implementing and evolving Standard Operating Procedures to overseeing supplier relationships and budget management, this is an opportunity to combine strategic vision with hands-on leadership. You'll also drive cross-functional collaboration with teams such as Supply Chain, IT, VM and HR, ensuring our omni-channel execution is seamless and customer-first. This is your chance to leave your mark on Sephora's growing UK retail business, helping us deliver a truly best-in-class experience for our customers and our people. You Will Also Be Responsible For: Owning the national execution of operational excellence across all UK stores, driving consistency, compliance, and high standards. Leading the rollout and continuous improvement of Standard Operating Procedures (SOPs), including training, implementation and adherence tracking. Supporting the implementation of Health & Safety best practices. Overseeing the digitalisation of store tools and operational processes, delivering scalable, user-friendly solutions. Acting as lead project owner for new store openings in the Operations stream, from planning through to post-opening hyper-care. Coordinating across functions (VM, Supply Chain, IT, Security, HR) to deliver best-in-class new store setups. Managing supplier relationships (e.g. cleaning, security), ensuring service quality, onboarding new suppliers, and resolving issues. Managing assigned operational budgets, including store supplies ordering and cost control. Leading the field implementation of new digital and omni-channel tools, such as Click & Collect, S1, and other operational projects as required. Working closely with the Retail Director and Regional Managers to align and deliver on retail priorities. Managing and developing the Retail Operations Manager, setting clear goals and supporting capability growth. Fostering a collaborative, solutions-focused team culture that aligns with Sephora's brand and retail values. Partnering with internal departments (People, Retail, Projects, Merchandising, IT, Supply Chain, Finance) to shape and align operational priorities. What You'll Bring Combining strategic vision with operational rigour, you'll have a proven track record in multi-site retail operations leadership, with success delivering complex store openings, tool rollouts, or business transformation projects. Your experience managing budgets, vendors, and cross-functional initiatives will help ensure operational excellence across all Sephora UK stores. A strong understanding of store systems, omni-channel retail and digital retail tools means you're ready to lead innovation that enhances the customer experience. Collaborative, solutions-focused, and adaptable, you'll thrive in Sephora's dynamic environment, building trust, embracing change, and delivering results with creativity and confidence. Our Ideal Candidate Will Also Possess: Experience managing vendors, contracts, and operational budgets. Strong stakeholder management skills, with the ability to influence at all levels and collaborate cross-functionally. Demonstrated ability to develop, lead, and inspire teams in a high-performance culture. Strategic thinking balanced with strong executional discipline. Autonomy, adaptability, and creativity, with a proactive, solutions-focused mindset. The ability and flexibility to travel frequently to stores across the UK. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Are you a seasoned CPG expert with a passion for strategic transformation and Category Management? Ready to make a real impact with one of the world's leading retailers? At dunnhumby, we're on the hunt for a CPG Consulting Manager to help drive meaningful value for Tesco UK. As part of our Transformation team, you'll bring your deep Consumer Packaged Goods expertise to the table-shaping strategy, delivering consultancy, and unlocking commercial opportunities that benefit Tesco, CPG clients, and dunnhumby alike. What you'll do: Influence and support strategic Category Management workstreams within Tesco's Transformation programme. Leverage your CPG knowledge to drive value, monetisation, and thought leadership. Collaborate with internal teams and client stakeholders to ensure seamless programme delivery. Identify and scale new commercial opportunities for CPGs and Tesco using dunnhumby tools and science. Support pre-sales and client development activities alongside our Retail and CPG Client teams. Lead internal training and content development to upskill teams in Category Management excellence. Build compelling case studies and contribute to industry thought leadership. What you'll bring: Proven experience in a Consumer Goods manufacturer (essential). Strong understanding of Category Management in both retail and manufacturer settings. A track record of embedding customer insights into commercial decision-making. Experience working with or in consultancy, grocery retail, or broader CPG business functions like RGM or Innovation (preferred). Excellent relationship-building skills and a collaborative mindset. A Bachelor's degree or higher in business, marketing, or a related field What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Jul 19, 2025
Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Are you a seasoned CPG expert with a passion for strategic transformation and Category Management? Ready to make a real impact with one of the world's leading retailers? At dunnhumby, we're on the hunt for a CPG Consulting Manager to help drive meaningful value for Tesco UK. As part of our Transformation team, you'll bring your deep Consumer Packaged Goods expertise to the table-shaping strategy, delivering consultancy, and unlocking commercial opportunities that benefit Tesco, CPG clients, and dunnhumby alike. What you'll do: Influence and support strategic Category Management workstreams within Tesco's Transformation programme. Leverage your CPG knowledge to drive value, monetisation, and thought leadership. Collaborate with internal teams and client stakeholders to ensure seamless programme delivery. Identify and scale new commercial opportunities for CPGs and Tesco using dunnhumby tools and science. Support pre-sales and client development activities alongside our Retail and CPG Client teams. Lead internal training and content development to upskill teams in Category Management excellence. Build compelling case studies and contribute to industry thought leadership. What you'll bring: Proven experience in a Consumer Goods manufacturer (essential). Strong understanding of Category Management in both retail and manufacturer settings. A track record of embedding customer insights into commercial decision-making. Experience working with or in consultancy, grocery retail, or broader CPG business functions like RGM or Innovation (preferred). Excellent relationship-building skills and a collaborative mindset. A Bachelor's degree or higher in business, marketing, or a related field What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Position Title: Chief Development Officer Department: C-Suite Reports to: CEO Location: Remote or Hybrid (if NYC based) Salary Range: $243K to 280K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services and community programs that meet people when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering innovative solutions in emotional health, we help over 3.5 million people each year, transforming lives and communities nationwide. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven development leader to join our executive team and drive Vibrant's fundraising strategy to new heights. As Chief Development Officer (CDO), you will lead an ambitious, integrated development program to secure and expand philanthropic and institutional support for Vibrant's lifesaving programs and services. This is a unique opportunity to shape the future of mental health by cultivating transformative partnerships, driving revenue growth, and aligning donor engagement with our mission to make emotional wellness a reality for all. Duties/Responsibilities: Strategic Leadership & Vision Serve as a principal advisor to the CEO and Board on philanthropy, growth opportunities, and trends in the sector. Define and execute a comprehensive national development strategy to achieve annual and multi-year fundraising goals. Integrate fundraising goals with Vibrant's programmatic and strategic priorities. Lead and diversify all fundraising streams: major gifts, corporate, foundation, government, and digital. Cultivate and steward a portfolio of major donors and strategic partners. Drive proposal development, campaign design, and donor communications to deepen engagement. Lead and mentor a mission-driven, high-performing development team across all functions. Champion an inclusive, collaborative, and accountable culture aligned with Vibrant's values. Build infrastructure and systems to support scalable fundraising growth. Operational Excellence Promote data-driven fundraising through CRM and analytics tools (e.g., Salesforce). Manage budgets, performance metrics, and KPIs to ensure efficiency and impact. Uphold best practices and ethical standards in all fundraising activities. Board & External Engagement Partner with Board members to advance philanthropic engagement and governance. Represent Vibrant externally with donors, funders, partners, and the public. Lead donor events, speaking engagements, and other high-visibility opportunities. Required Skills/Abilities: 15+ years of progressively responsible experience in nonprofit fundraising, including 5-7 years in a senior leadership role. Demonstrated experience personally securing major gifts and managing a donor portfolio with annual revenue targets of $5M+, including leading significant fundraising campaigns. Proven success leading multi-year capital or comprehensive campaigns. Demonstrated experience building and scaling development teams and infrastructure. Deep knowledge across all fundraising domains: major gifts, corporate/foundation relations, stewardship, and advancement services. Experience working with CEOs and Boards to cultivate and close transformational gifts. Expertise leveraging CRM platforms, digital fundraising tools, and emerging engagement strategies. Leadership & Vision Visionary, collaborative leader with a bias for action and a commitment to equity-centered fundraising. Exceptional communicator and relationship builder, able to influence at all levels. High emotional intelligence, professionalism, and discretion. Experience in mental health, healthcare, or social impact sectors is a plus. Why Join Vibrant? Mission with Meaning: Your work will help transform lives and communities. Leadership Impact: Shape Vibrant's national growth and sustainability. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Remote/hybrid options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you are an inspiring leader ready to build partnerships, grow our impact, and help make emotional wellness a reality for everyone, we want to hear from you. Physical Requirements Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
Jul 19, 2025
Full time
Position Title: Chief Development Officer Department: C-Suite Reports to: CEO Location: Remote or Hybrid (if NYC based) Salary Range: $243K to 280K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services and community programs that meet people when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering innovative solutions in emotional health, we help over 3.5 million people each year, transforming lives and communities nationwide. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven development leader to join our executive team and drive Vibrant's fundraising strategy to new heights. As Chief Development Officer (CDO), you will lead an ambitious, integrated development program to secure and expand philanthropic and institutional support for Vibrant's lifesaving programs and services. This is a unique opportunity to shape the future of mental health by cultivating transformative partnerships, driving revenue growth, and aligning donor engagement with our mission to make emotional wellness a reality for all. Duties/Responsibilities: Strategic Leadership & Vision Serve as a principal advisor to the CEO and Board on philanthropy, growth opportunities, and trends in the sector. Define and execute a comprehensive national development strategy to achieve annual and multi-year fundraising goals. Integrate fundraising goals with Vibrant's programmatic and strategic priorities. Lead and diversify all fundraising streams: major gifts, corporate, foundation, government, and digital. Cultivate and steward a portfolio of major donors and strategic partners. Drive proposal development, campaign design, and donor communications to deepen engagement. Lead and mentor a mission-driven, high-performing development team across all functions. Champion an inclusive, collaborative, and accountable culture aligned with Vibrant's values. Build infrastructure and systems to support scalable fundraising growth. Operational Excellence Promote data-driven fundraising through CRM and analytics tools (e.g., Salesforce). Manage budgets, performance metrics, and KPIs to ensure efficiency and impact. Uphold best practices and ethical standards in all fundraising activities. Board & External Engagement Partner with Board members to advance philanthropic engagement and governance. Represent Vibrant externally with donors, funders, partners, and the public. Lead donor events, speaking engagements, and other high-visibility opportunities. Required Skills/Abilities: 15+ years of progressively responsible experience in nonprofit fundraising, including 5-7 years in a senior leadership role. Demonstrated experience personally securing major gifts and managing a donor portfolio with annual revenue targets of $5M+, including leading significant fundraising campaigns. Proven success leading multi-year capital or comprehensive campaigns. Demonstrated experience building and scaling development teams and infrastructure. Deep knowledge across all fundraising domains: major gifts, corporate/foundation relations, stewardship, and advancement services. Experience working with CEOs and Boards to cultivate and close transformational gifts. Expertise leveraging CRM platforms, digital fundraising tools, and emerging engagement strategies. Leadership & Vision Visionary, collaborative leader with a bias for action and a commitment to equity-centered fundraising. Exceptional communicator and relationship builder, able to influence at all levels. High emotional intelligence, professionalism, and discretion. Experience in mental health, healthcare, or social impact sectors is a plus. Why Join Vibrant? Mission with Meaning: Your work will help transform lives and communities. Leadership Impact: Shape Vibrant's national growth and sustainability. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Remote/hybrid options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you are an inspiring leader ready to build partnerships, grow our impact, and help make emotional wellness a reality for everyone, we want to hear from you. Physical Requirements Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
Director, Loan Portfolio Diligence Interpath London or Leeds or Manchester Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities. We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made. Interpath is agile, independent, and conflict-free, and our passion for doing what's right, every time, sets us apart. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Austria, Spain, BVI, Cayman Islands, Bermuda, Barbados, and Hong Kong. By 2030 we aim to be one of the world's leading advisory firms with a truly global footprint. Interpath is seeking a commercially driven and strategically minded Director to join our growing Loan Portfolio Diligence team, with a focus on securitisation and structured finance transactions. This senior leadership role involves overseeing complex, high-value engagements, originating new business, and shaping the direction of the practice. You will be responsible for managing key client relationships, ensuring the highest quality of risk management and delivering high-impact insights across a wide range of private and public securitisation transactions. You will also play a pivotal role in developing talent, expanding service offerings, and driving growth. The role offerssignificant variety and exposureacross a broad range of structured finance transactions. We perform diligence for private financing deals including asset-based lending and forward flow transactions, as well as portfolio sales, significant risk transfers, and full public securitisations. Our clients include banks, investment funds, asset managers, loan origination platforms, and fintech lenders and we work across all asset classes, such as residential and commercial mortgages, auto loans, consumer credit, SME lending, asset finance, and more. Key Responsibilities: Provide strategic leadership across all phases of loan portfolio diligence and securitisation engagements. Oversee the delivery of complex due diligence, re-underwriting, data verification, lending policy review, and AUP testing, including quality control and ensuring adherence to risk management procedures. Provide strategic oversight of the scoping of engagements, risk assessment, and transaction execution, with engagement leader responsibility. Cultivate and deepen existing relationships with senior client stakeholders, whilst originating and developing new relationships through business development activities, to expand the firm's presence in the structured finance market. Lead and mentor high-performing teams, sharing knowledge and experience and fostering a culture of excellence, innovation, and continuous development. Work with the Managing Director and other Directors to shape the strategic direction and expansion of the Loan Portfolio Diligence business. Collaborate with other divisions within the firm to leverage expertise and deliver integrated solutions. Represent the firm in industry forums, contributing to thought leadership and market visibility. Drive operational efficiency and quality across engagements, ensuring compliance with internal and external standards. Stay ahead of market trends, regulatory developments, and innovations in structured finance, sharing knowledge with the team. Values Our four core values are the cornerstones of culture at Interpath and steer everything from everyday decisions to larger strategic initiatives. Our Interpath Values are; Do the right thing - Our comfort zone is uncomfortable. We always make the right decision, not simply what is easy or popular. All hands on deck - stand shoulder-to-shoulder with colleagues and clients, be that physically or from afar. Our individual expertise may find the answers, but implementation happens though teamwork. Passion drives success - The impossible is always possible. We push the boundaries of what is expected because we're never satisfied with the status quo. Our clients expect the right result when they engage with us, and it's only by delivering this that we win. Embrace different - cultures to mindsets, we welcome all. We believe that people are equal, but not the same. Minimum of 10 years of experience in structured finance and securitisation or related fields. Proven track record of leading large-scale engagements and managing senior client relationships. Strong commercial acumen with experience in business development and client origination. Deep technical knowledge of securitisation structures, asset-backed securities, and credit risk assessment, with the ability to deliver complex engagements. Proven experience with AUP engagements and regulatory reporting (e.g., ESMA templates, prospectuses). A pro-active and results-oriented attitude with the ability to thrive in a fast-paced environment. Inspirational leader with experience mentoring and developing junior staff and a growing team. Excellent communication, negotiation, and team-building skills. Commitment to professional development and continuous learning. Inclusion at Interpath We exist to help our clients seize transformational opportunities or to navigate their most difficult challenges, and so we need to draw on the brightest minds from the broadest range of backgrounds to bring the most insightful perspectives. To do that, it's essential that it is in our DNA to support and celebrate our people as individuals and that we all have the ability, resources and guidance to achieve our long-term career ambitions. Read more about our Inclusion initiatives; Inclusion - Interpath Learning & Development Interpath provide a broad range of tailored training programs, on-the-job learning and networking opportunities help our employees develop the skills and experience required to progress on their chosen career paths. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Jul 19, 2025
Full time
Director, Loan Portfolio Diligence Interpath London or Leeds or Manchester Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities. We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made. Interpath is agile, independent, and conflict-free, and our passion for doing what's right, every time, sets us apart. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Austria, Spain, BVI, Cayman Islands, Bermuda, Barbados, and Hong Kong. By 2030 we aim to be one of the world's leading advisory firms with a truly global footprint. Interpath is seeking a commercially driven and strategically minded Director to join our growing Loan Portfolio Diligence team, with a focus on securitisation and structured finance transactions. This senior leadership role involves overseeing complex, high-value engagements, originating new business, and shaping the direction of the practice. You will be responsible for managing key client relationships, ensuring the highest quality of risk management and delivering high-impact insights across a wide range of private and public securitisation transactions. You will also play a pivotal role in developing talent, expanding service offerings, and driving growth. The role offerssignificant variety and exposureacross a broad range of structured finance transactions. We perform diligence for private financing deals including asset-based lending and forward flow transactions, as well as portfolio sales, significant risk transfers, and full public securitisations. Our clients include banks, investment funds, asset managers, loan origination platforms, and fintech lenders and we work across all asset classes, such as residential and commercial mortgages, auto loans, consumer credit, SME lending, asset finance, and more. Key Responsibilities: Provide strategic leadership across all phases of loan portfolio diligence and securitisation engagements. Oversee the delivery of complex due diligence, re-underwriting, data verification, lending policy review, and AUP testing, including quality control and ensuring adherence to risk management procedures. Provide strategic oversight of the scoping of engagements, risk assessment, and transaction execution, with engagement leader responsibility. Cultivate and deepen existing relationships with senior client stakeholders, whilst originating and developing new relationships through business development activities, to expand the firm's presence in the structured finance market. Lead and mentor high-performing teams, sharing knowledge and experience and fostering a culture of excellence, innovation, and continuous development. Work with the Managing Director and other Directors to shape the strategic direction and expansion of the Loan Portfolio Diligence business. Collaborate with other divisions within the firm to leverage expertise and deliver integrated solutions. Represent the firm in industry forums, contributing to thought leadership and market visibility. Drive operational efficiency and quality across engagements, ensuring compliance with internal and external standards. Stay ahead of market trends, regulatory developments, and innovations in structured finance, sharing knowledge with the team. Values Our four core values are the cornerstones of culture at Interpath and steer everything from everyday decisions to larger strategic initiatives. Our Interpath Values are; Do the right thing - Our comfort zone is uncomfortable. We always make the right decision, not simply what is easy or popular. All hands on deck - stand shoulder-to-shoulder with colleagues and clients, be that physically or from afar. Our individual expertise may find the answers, but implementation happens though teamwork. Passion drives success - The impossible is always possible. We push the boundaries of what is expected because we're never satisfied with the status quo. Our clients expect the right result when they engage with us, and it's only by delivering this that we win. Embrace different - cultures to mindsets, we welcome all. We believe that people are equal, but not the same. Minimum of 10 years of experience in structured finance and securitisation or related fields. Proven track record of leading large-scale engagements and managing senior client relationships. Strong commercial acumen with experience in business development and client origination. Deep technical knowledge of securitisation structures, asset-backed securities, and credit risk assessment, with the ability to deliver complex engagements. Proven experience with AUP engagements and regulatory reporting (e.g., ESMA templates, prospectuses). A pro-active and results-oriented attitude with the ability to thrive in a fast-paced environment. Inspirational leader with experience mentoring and developing junior staff and a growing team. Excellent communication, negotiation, and team-building skills. Commitment to professional development and continuous learning. Inclusion at Interpath We exist to help our clients seize transformational opportunities or to navigate their most difficult challenges, and so we need to draw on the brightest minds from the broadest range of backgrounds to bring the most insightful perspectives. To do that, it's essential that it is in our DNA to support and celebrate our people as individuals and that we all have the ability, resources and guidance to achieve our long-term career ambitions. Read more about our Inclusion initiatives; Inclusion - Interpath Learning & Development Interpath provide a broad range of tailored training programs, on-the-job learning and networking opportunities help our employees develop the skills and experience required to progress on their chosen career paths. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
We're looking for an experienced and commercially focused Senior Property Operations Manager to join our dynamic, creative retail environment.This is a key role at the heart of our property & projects team -supporting the governance, investment, performance, and evolution of our stores. You'll lead on financial and contractual governance, CapEx and OpEx planning, and landlord and supplier relationships-all while ensuring smooth operational delivery across our stores and retail-led projects.With a strong focus on strategic planning and investment, you'll help shape the future of our property infrastructure and support key business transformation initiatives and masterplan projects. A bit about the role Lead the creation and management of a rolling 1-5 year CapEx plan for both infrastructure maintenance and retail investment. Oversee delivery, governance, and reporting of CapEx spend across Property Manage risk, opportunity, and efficiency within OpEx and maintenance budgets. Support investment prioritisation for refurbishments, infrastructure upgrades, and sustainability initiatives. Own the end-to-end budgeting cycle for property operations, including forecasting, reporting, and variance analysis. Ensure robust financial controls, working closely with Finance to maintain visibility and accountability on all spend. Govern supplier and landlord contracts, ensuring compliance, commercial alignment, and value for money. Lead on service charge negotiations, lease compliance, and recovery mechanisms. Project & Governance Excellence Oversee governance for all property-related projects-ensuring structured setup, programming, execution, change management, and closure. Work alongside the PMO on master programs, manage interdependencies, and drive formal post-project reviews. Ensure contractor frameworks and professional agreements are well-maintained and compliant. Supplier & Third-Party Management Support supplier performance management, contract reviews, and procurement planning alongside the relevant internal teams. Ensure there is a clear plan with stakeholders for the management of service providers to meet KPIs, SLAs, and compliance obligations through structured review and audit cycles. Landlord & Stakeholder Engagement Act as the go-to contact for all landlord matters, including service charges, maintenance issues, and lease obligations. Build strong, proactive relationships with landlords and agents to support long-term estate management. Collaborate cross-functionally with Legal, Finance, Retail, and Project teams to support business delivery. Drive cost-saving and revenue-generating ideas to enhance performance. Champion continuous improvement in property operations and governance. Maintain risk registers, audit readiness, and property resilience across all locations. A bit about you 7+ years in a senior property, facilities, or retail operations role, ideally within a fast-paced, large single, or multi-site environment. Strong financial and commercial expertise, with hands-on experience managing CapEx/OpEx budgets. Proven success in contract, landlord, and supplier relationship management. Solid understanding of leasehold estates, service charge frameworks, and legal obligations. Familiarity with project governance and construction processes. Excellent communication, negotiation, and stakeholder engagement skills. Highly organised, analytical, and proactive, with a solution-focused mindset. Experience with property/CAFM systems is a plus.
Jul 19, 2025
Full time
We're looking for an experienced and commercially focused Senior Property Operations Manager to join our dynamic, creative retail environment.This is a key role at the heart of our property & projects team -supporting the governance, investment, performance, and evolution of our stores. You'll lead on financial and contractual governance, CapEx and OpEx planning, and landlord and supplier relationships-all while ensuring smooth operational delivery across our stores and retail-led projects.With a strong focus on strategic planning and investment, you'll help shape the future of our property infrastructure and support key business transformation initiatives and masterplan projects. A bit about the role Lead the creation and management of a rolling 1-5 year CapEx plan for both infrastructure maintenance and retail investment. Oversee delivery, governance, and reporting of CapEx spend across Property Manage risk, opportunity, and efficiency within OpEx and maintenance budgets. Support investment prioritisation for refurbishments, infrastructure upgrades, and sustainability initiatives. Own the end-to-end budgeting cycle for property operations, including forecasting, reporting, and variance analysis. Ensure robust financial controls, working closely with Finance to maintain visibility and accountability on all spend. Govern supplier and landlord contracts, ensuring compliance, commercial alignment, and value for money. Lead on service charge negotiations, lease compliance, and recovery mechanisms. Project & Governance Excellence Oversee governance for all property-related projects-ensuring structured setup, programming, execution, change management, and closure. Work alongside the PMO on master programs, manage interdependencies, and drive formal post-project reviews. Ensure contractor frameworks and professional agreements are well-maintained and compliant. Supplier & Third-Party Management Support supplier performance management, contract reviews, and procurement planning alongside the relevant internal teams. Ensure there is a clear plan with stakeholders for the management of service providers to meet KPIs, SLAs, and compliance obligations through structured review and audit cycles. Landlord & Stakeholder Engagement Act as the go-to contact for all landlord matters, including service charges, maintenance issues, and lease obligations. Build strong, proactive relationships with landlords and agents to support long-term estate management. Collaborate cross-functionally with Legal, Finance, Retail, and Project teams to support business delivery. Drive cost-saving and revenue-generating ideas to enhance performance. Champion continuous improvement in property operations and governance. Maintain risk registers, audit readiness, and property resilience across all locations. A bit about you 7+ years in a senior property, facilities, or retail operations role, ideally within a fast-paced, large single, or multi-site environment. Strong financial and commercial expertise, with hands-on experience managing CapEx/OpEx budgets. Proven success in contract, landlord, and supplier relationship management. Solid understanding of leasehold estates, service charge frameworks, and legal obligations. Familiarity with project governance and construction processes. Excellent communication, negotiation, and stakeholder engagement skills. Highly organised, analytical, and proactive, with a solution-focused mindset. Experience with property/CAFM systems is a plus.
Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our collaborative environment, where everyone is supported to make the most of their talents. We value everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture. Talk to us about what's important to you, from reduced weeks to buying more leave, and how we can support your ambitions outside of work. Description: We have opportunities for security cleared Senior Commercial Managers at all levels to join our expanding Scotland team. We support our clients in delivering programmes in the Defence, Real Estate, and Infrastructure sectors across Scotland. Our roles suit individuals with broad commercial management experience including procurement, strategic sourcing, category management, industry practices, transformation and change, efficiencies, innovative contractual arrangements, contract management, tendering processes, analysis, and stakeholder management. This role involves hybrid working, with time in our office and at least two days per week on client sites. Responsibilities include: Providing on-site commercial support to Multi-Disciplinary Teams. Assisting with audit and cost verification activities, including close-out of Task Orders of Defined Cost. Preparing field change Cost Advice for the Area. Ensuring compliant management of scope change; validating and recording Compensation Events (CEs) in CEMAR. Supporting and fostering a positive Nuclear Safety Culture (NSC). Desirable skills and experience: Understanding issues faced in Defence & Security sectors. Experience with high-profile, complex procurement projects. Experience in complex defence procurements, major capital projects, or similar industries. Key responsibilities: Drafting and negotiating contracts throughout the project lifecycle. Collaborating with project management to ensure successful delivery, balancing risk and solutions. Managing critical milestones and contractual obligations. Processing changes, variations, and compensation events in line with commercial interests. Interpreting contracts and managing correspondence and obligations. Managing relationships with contractors during delivery. Ensuring timely contract delivery within mandates. Driving governance and preparing stakeholder presentations. Developing processes for contract and claims management. Experience with NEC or Framework Contracts. Participating in or hosting training sessions. Qualifications: UK MoD Security Cleared or eligible to attain clearance. Degree-level education. Proven contract administration success. Understanding of procurement, performance measurement, risk, change, and claims management. Experience in regulated environments. Membership or progression towards membership of RICS or CICES. Knowledge of UK Regulatory Framework. Experience as a Senior Commercial Manager in large projects, preferably in defence, nuclear, or similar sectors. Knowledge of NEC contracts and contract management software like CEMAR. Ability to facilitate audits and verify costs. Decision-making within delegated authority and workload prioritization skills. Experience with joint ventures or alliances is desirable. Collaborative behaviors and supply chain engagement skills. Contract and Cost Management: Manage the contract lifecycle, ensure compliance, mitigate risks, control changes, and maintain cost transparency and integrity. Why work for AtkinsRéalis? Join us to work on innovative projects like Sizewell C, London's Heathrow, and eco-friendly mosques. We support a diverse, inclusive culture with flexible working, training, and career growth opportunities. Our goal is to create a Net Zero Carbon future and regenerate cities across the UK. Security Clearance: This role may require security clearance, dependent on UKSV vetting. Do not mention current or previous security clearances in your application. We promote diversity and inclusion through flexible policies, employment networks, and equal opportunity practices. Worker Type: Employee Job Type: Regular We believe talent is enriched by diversity and welcome applications from all backgrounds.
Jul 19, 2025
Full time
Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our collaborative environment, where everyone is supported to make the most of their talents. We value everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture. Talk to us about what's important to you, from reduced weeks to buying more leave, and how we can support your ambitions outside of work. Description: We have opportunities for security cleared Senior Commercial Managers at all levels to join our expanding Scotland team. We support our clients in delivering programmes in the Defence, Real Estate, and Infrastructure sectors across Scotland. Our roles suit individuals with broad commercial management experience including procurement, strategic sourcing, category management, industry practices, transformation and change, efficiencies, innovative contractual arrangements, contract management, tendering processes, analysis, and stakeholder management. This role involves hybrid working, with time in our office and at least two days per week on client sites. Responsibilities include: Providing on-site commercial support to Multi-Disciplinary Teams. Assisting with audit and cost verification activities, including close-out of Task Orders of Defined Cost. Preparing field change Cost Advice for the Area. Ensuring compliant management of scope change; validating and recording Compensation Events (CEs) in CEMAR. Supporting and fostering a positive Nuclear Safety Culture (NSC). Desirable skills and experience: Understanding issues faced in Defence & Security sectors. Experience with high-profile, complex procurement projects. Experience in complex defence procurements, major capital projects, or similar industries. Key responsibilities: Drafting and negotiating contracts throughout the project lifecycle. Collaborating with project management to ensure successful delivery, balancing risk and solutions. Managing critical milestones and contractual obligations. Processing changes, variations, and compensation events in line with commercial interests. Interpreting contracts and managing correspondence and obligations. Managing relationships with contractors during delivery. Ensuring timely contract delivery within mandates. Driving governance and preparing stakeholder presentations. Developing processes for contract and claims management. Experience with NEC or Framework Contracts. Participating in or hosting training sessions. Qualifications: UK MoD Security Cleared or eligible to attain clearance. Degree-level education. Proven contract administration success. Understanding of procurement, performance measurement, risk, change, and claims management. Experience in regulated environments. Membership or progression towards membership of RICS or CICES. Knowledge of UK Regulatory Framework. Experience as a Senior Commercial Manager in large projects, preferably in defence, nuclear, or similar sectors. Knowledge of NEC contracts and contract management software like CEMAR. Ability to facilitate audits and verify costs. Decision-making within delegated authority and workload prioritization skills. Experience with joint ventures or alliances is desirable. Collaborative behaviors and supply chain engagement skills. Contract and Cost Management: Manage the contract lifecycle, ensure compliance, mitigate risks, control changes, and maintain cost transparency and integrity. Why work for AtkinsRéalis? Join us to work on innovative projects like Sizewell C, London's Heathrow, and eco-friendly mosques. We support a diverse, inclusive culture with flexible working, training, and career growth opportunities. Our goal is to create a Net Zero Carbon future and regenerate cities across the UK. Security Clearance: This role may require security clearance, dependent on UKSV vetting. Do not mention current or previous security clearances in your application. We promote diversity and inclusion through flexible policies, employment networks, and equal opportunity practices. Worker Type: Employee Job Type: Regular We believe talent is enriched by diversity and welcome applications from all backgrounds.
Vendor Relationship Executive page is loaded Vendor Relationship Executive Apply locations London, UK time type Full time posted on Posted Yesterday time left to apply End Date: July 29, 2025 (11 days left to apply) job requisition id JR100325 Who we are We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses;IAG Loyalty, British Airways Holidays andThe Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity The Buying and Category Management team plays a central role in driving usage and engagement in our Loyalty Retail offers, B2C products, and strategic partnerships. We focus on securing and growing high-impact vendor relationships, enhancing the customer proposition, and maximising value creation through strong commercial execution. By leveraging data, technology, commercial acumen and market insight, we deliver best-in-class customer experiences and measurable results for the Group. As the Vendor relationships executive in the Buying and Category Management team, you will support the Vendor Relationships Manager in delivering lucrative, scalable, and strategically aligned contracts with our key B2C partners. You'll help unlock commercial opportunities, optimise vendor performance, and ensure our products and offers resonate with customers and deliver against critical KPIs This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spendat least two days per weekin the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to Support the Vendor Relationships Manager in the negotiation, implementation, and management of commercially sound agreements that drive customer value and profitable growth. Work as part of the Buying and Category Management team to support delivery of first-class customer offers across our B2C products portfolio. Use market, competitor and customer insight to identify product improvements and opportunities for new offers or enhancements. Deliver accurate reporting and performance tracking on vendor and product KPIs, helping inform strategic decisions and partner reviews. Support in delivering operational excellence by collaborating with servicing and operational teams on partnership updates, training, and comms. Partner with marketing to create compelling, insight-driven campaigns that increase Avios collection and redemption, drive customer engagement, and enhance the proposition. Play an active role in evolving internal processes to improve agility, speed to market, and the effectiveness of category and partner activities. What we need from you Some experience in a commercial, vendor management, buying or category support role, ideally within a retail or loyalty environment. A commercially focused mindset, with an interest and basic level understanding of contract performance, commercial levers, and value creation. Good analytical skills - comfortable using data to evaluate success and identify new opportunities. A customer-first approach, with a passion for improving offers and the end-to-end experience. Strong interpersonal and communication skills, able to work cross-functionally and influence stakeholders Proactive, detail-oriented and organised - able to manage multiple priorities in a fast-moving environment. Flexibility to adapt to the business needs and pivot of objectives as needed to deliver the best output Hunger to challenge and innovate the status quo Curious about innovations in the industry, knowledgeable about the competition and can craft propositions and solutions to reflect this Having a solution oriented mindset, addressing and supporting technical and customer inquiries efficiently and effectively. We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us. About IAG Loyalty We help 40 million members see the world through rewarding experiences.They could be jetting off on the trip of a lifetime, exploring local restaurants, or saving on their weekly shop. And it's all thanks to our team of 600 loyalty pioneers. Our teams bring together a powerful combination of data, expertise and innovation to turn everyday spend into our global currency Avios. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our Club! Our Values We're loyalty pioneers, creating the world's most rewarding experiences. This is our vision, i t gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
Jul 19, 2025
Full time
Vendor Relationship Executive page is loaded Vendor Relationship Executive Apply locations London, UK time type Full time posted on Posted Yesterday time left to apply End Date: July 29, 2025 (11 days left to apply) job requisition id JR100325 Who we are We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses;IAG Loyalty, British Airways Holidays andThe Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity The Buying and Category Management team plays a central role in driving usage and engagement in our Loyalty Retail offers, B2C products, and strategic partnerships. We focus on securing and growing high-impact vendor relationships, enhancing the customer proposition, and maximising value creation through strong commercial execution. By leveraging data, technology, commercial acumen and market insight, we deliver best-in-class customer experiences and measurable results for the Group. As the Vendor relationships executive in the Buying and Category Management team, you will support the Vendor Relationships Manager in delivering lucrative, scalable, and strategically aligned contracts with our key B2C partners. You'll help unlock commercial opportunities, optimise vendor performance, and ensure our products and offers resonate with customers and deliver against critical KPIs This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spendat least two days per weekin the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to Support the Vendor Relationships Manager in the negotiation, implementation, and management of commercially sound agreements that drive customer value and profitable growth. Work as part of the Buying and Category Management team to support delivery of first-class customer offers across our B2C products portfolio. Use market, competitor and customer insight to identify product improvements and opportunities for new offers or enhancements. Deliver accurate reporting and performance tracking on vendor and product KPIs, helping inform strategic decisions and partner reviews. Support in delivering operational excellence by collaborating with servicing and operational teams on partnership updates, training, and comms. Partner with marketing to create compelling, insight-driven campaigns that increase Avios collection and redemption, drive customer engagement, and enhance the proposition. Play an active role in evolving internal processes to improve agility, speed to market, and the effectiveness of category and partner activities. What we need from you Some experience in a commercial, vendor management, buying or category support role, ideally within a retail or loyalty environment. A commercially focused mindset, with an interest and basic level understanding of contract performance, commercial levers, and value creation. Good analytical skills - comfortable using data to evaluate success and identify new opportunities. A customer-first approach, with a passion for improving offers and the end-to-end experience. Strong interpersonal and communication skills, able to work cross-functionally and influence stakeholders Proactive, detail-oriented and organised - able to manage multiple priorities in a fast-moving environment. Flexibility to adapt to the business needs and pivot of objectives as needed to deliver the best output Hunger to challenge and innovate the status quo Curious about innovations in the industry, knowledgeable about the competition and can craft propositions and solutions to reflect this Having a solution oriented mindset, addressing and supporting technical and customer inquiries efficiently and effectively. We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us. About IAG Loyalty We help 40 million members see the world through rewarding experiences.They could be jetting off on the trip of a lifetime, exploring local restaurants, or saving on their weekly shop. And it's all thanks to our team of 600 loyalty pioneers. Our teams bring together a powerful combination of data, expertise and innovation to turn everyday spend into our global currency Avios. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our Club! Our Values We're loyalty pioneers, creating the world's most rewarding experiences. This is our vision, i t gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Apply Now
Jul 18, 2025
Full time
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Apply Now
Join us as a Wholesale Lending Business Analyst at Barclays, where you'll be responsible for delivering key pieces of work across strategic initiatives within the Wholesale Lending function initially supporting our Loan IQ Migration Programme. You will carry out in-depth analysis of assigned topics, engage with stakeholders to gather and refine business requirements and lead stakeholder calls where needed to drive alignment and understanding. The role requires close collaboration with technology teams to identify and communicate business needs, reviewing data to assess volumes and operational trends, and ensure that requirements are clearly documented and formally signed off. You will support end-to-end delivery by conducting detailed process mapping, preparing comprehensive documentation, and taking a leading role in bringing together all deliverables. To be successful as a Wholesale Lending Business Analyst, you should have: Strong subject matter expertise in Loan IQ. Proven experience as a Business Analyst, with the ability to undertake detailed analysis (this is not a Project Manager role). Experience in writing clear business requirements and acceptance criteria, familiarity with Confluence and JIRA is desirable. Ability to self-organise and lead analysis sessions with multiple stakeholders, driving topics from analysis and design through to scripting and execution. Confidence in troubleshooting and triaging issues during testing phases. Excellent communication skills, both verbal and written. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is hybrid and based in London. Purpose of the role To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. Accountabilities Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations. Identification of capacity creation in operations using data and Management Information. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
Join us as a Wholesale Lending Business Analyst at Barclays, where you'll be responsible for delivering key pieces of work across strategic initiatives within the Wholesale Lending function initially supporting our Loan IQ Migration Programme. You will carry out in-depth analysis of assigned topics, engage with stakeholders to gather and refine business requirements and lead stakeholder calls where needed to drive alignment and understanding. The role requires close collaboration with technology teams to identify and communicate business needs, reviewing data to assess volumes and operational trends, and ensure that requirements are clearly documented and formally signed off. You will support end-to-end delivery by conducting detailed process mapping, preparing comprehensive documentation, and taking a leading role in bringing together all deliverables. To be successful as a Wholesale Lending Business Analyst, you should have: Strong subject matter expertise in Loan IQ. Proven experience as a Business Analyst, with the ability to undertake detailed analysis (this is not a Project Manager role). Experience in writing clear business requirements and acceptance criteria, familiarity with Confluence and JIRA is desirable. Ability to self-organise and lead analysis sessions with multiple stakeholders, driving topics from analysis and design through to scripting and execution. Confidence in troubleshooting and triaging issues during testing phases. Excellent communication skills, both verbal and written. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is hybrid and based in London. Purpose of the role To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. Accountabilities Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations. Identification of capacity creation in operations using data and Management Information. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Are you a seasoned Health & Safety professional eager to lead transformative cultural change in a dynamic manufacturing environment? This is your opportunity to go beyond compliance and embed a proactive, people-first safety ethos across operations. About the Company Join a globally recognised leader in the beverage sector, renowned for its innovative approach and commitment to excellence. I am working with a business that blends tradition with forward-thinking practices, fostering a collaborative and inclusive workplace. The Role As the Health & Safety Manager, you'll be instrumental in cultivating a robust safety culture. Your responsibilities will encompass: Policy Leadership: Develop and update health and safety policies, ensuring compliance with UK regulations, and effectively communicate these across various platforms. Risk Management: Conduct comprehensive risk assessments, lead audits, and collaborate with external agencies to uphold safety standards. Emergency Preparedness: Design and implement response plans, coordinate drills, and oversee the maintenance of emergency equipment. Cultural Transformation: Promote safety awareness through campaigns, training, and continuous improvement initiatives, leading by example to inspire proactive safety behaviors. Incident Analysis: Investigate incidents and near-misses, identify root causes, and develop preventative strategies in partnership with functional teams. Budget Oversight: Manage the health and safety budget, ensuring training programs are adequately resourced. What's in It for You? Flexible working hours Comprehensive Benefits Package - 25 days holiday + Bank Holidays 9% Employer pension Private medical coverage, employee assistance programs, and various wellbeing and financial perks. Play a part in an impactful role Supportive work environment What You'll Bring Experience: 5-10 years in health and safety management within manufacturing or agriculture sectors. Qualifications: A degree in Occupational Health & Safety, Environmental Science, or a related field. NEBOSH/IOSH certification is highly desirable. Skills: Strong analytical and problem-solving abilities, excellent communication skills to inspire and influence others, and proficiency in Microsoft Office. Methodologies: Experience with Lean, 5S, or Six Sigma methodologies. Leadership: Demonstrated ability to lead change and build relationships across various organizational levels. If this sounds like it could be of interest, please reach out to me on or email your CV to . INDTECH
Jul 18, 2025
Full time
Are you a seasoned Health & Safety professional eager to lead transformative cultural change in a dynamic manufacturing environment? This is your opportunity to go beyond compliance and embed a proactive, people-first safety ethos across operations. About the Company Join a globally recognised leader in the beverage sector, renowned for its innovative approach and commitment to excellence. I am working with a business that blends tradition with forward-thinking practices, fostering a collaborative and inclusive workplace. The Role As the Health & Safety Manager, you'll be instrumental in cultivating a robust safety culture. Your responsibilities will encompass: Policy Leadership: Develop and update health and safety policies, ensuring compliance with UK regulations, and effectively communicate these across various platforms. Risk Management: Conduct comprehensive risk assessments, lead audits, and collaborate with external agencies to uphold safety standards. Emergency Preparedness: Design and implement response plans, coordinate drills, and oversee the maintenance of emergency equipment. Cultural Transformation: Promote safety awareness through campaigns, training, and continuous improvement initiatives, leading by example to inspire proactive safety behaviors. Incident Analysis: Investigate incidents and near-misses, identify root causes, and develop preventative strategies in partnership with functional teams. Budget Oversight: Manage the health and safety budget, ensuring training programs are adequately resourced. What's in It for You? Flexible working hours Comprehensive Benefits Package - 25 days holiday + Bank Holidays 9% Employer pension Private medical coverage, employee assistance programs, and various wellbeing and financial perks. Play a part in an impactful role Supportive work environment What You'll Bring Experience: 5-10 years in health and safety management within manufacturing or agriculture sectors. Qualifications: A degree in Occupational Health & Safety, Environmental Science, or a related field. NEBOSH/IOSH certification is highly desirable. Skills: Strong analytical and problem-solving abilities, excellent communication skills to inspire and influence others, and proficiency in Microsoft Office. Methodologies: Experience with Lean, 5S, or Six Sigma methodologies. Leadership: Demonstrated ability to lead change and build relationships across various organizational levels. If this sounds like it could be of interest, please reach out to me on or email your CV to . INDTECH
Posted Wednesday 18 June 2025 at 00:00 Expires Thursday 31 July 2025 at 23:59 J OB TITLE: Senior Business Analyst - HYBRID Jisc Grade: PRS3 Hours: 35 hours per week Contract: Permanent Reports into: Business analyst team lead Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the team: The team sits within the transformation directorate and are responsible for delivering strategic projects across the organisation. They operate an Enterprise Project Management Office which acts as a centre of excellence for all projects and programmes within Jisc. About the role: You will be part of the EPMO but will work on a variety of digital transformation and business change projects as part of the project team(s). You will interface with a variety of internal, and sometimes external, stakeholders to support with the successful delivery of ambitious projects and programmes which make a real difference to how we operate. Responsibilities will include: Supporting the creation of robust business cases for strategically critical projects/programmes Working with process owners and technical teams to investigate, model and document business process flows Identifying and aligning dependent cross-functional processes and systems Eliciting business requirements relevant to the scope of the project(s), in the most appropriate format, from a variety of internal stakeholders Managing business requirements and ensuring they are delivered to the business users' satisfaction, including any elements being delivered by third-party suppliers Providing expert advice and guidance to the business around the effective application of business analysis Supporting more junior business analysts with their personal development via coaching and mentoring Key Skills and Experience: Proven experience in a business analyst role across a diverse range of complex projects / programmes E xperience of delivering solutions across strategically critical projects, contributing to the achievement of wider business objectives and vision Experience of business process modelling, demonstrating in-depth knowledge of modelling techniques such as BPMN, UML or similar. Extensive experience in business process improvement and reengineering Experience of synthesising requirements to effectively construct a holistic view of business needs Experience of using relevant software tools to support project delivery, such as Jira, Confluence, Miro and the full MS Office suite Strong presentation, documentation and communication skills Confident stakeholder management with the ability to influence at a senior level and convey an air of trust and credibility It would be advantageous if you had the following: Experience of working within an education environment Experience of working in a technology-focused organisation We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: We are committed to supporting your success. Please let us know how we can best accommodate you throughout the recruitment process, in your role, and during your time at Jisc. Your unique skills and experiences are valuable to us, and we want to ensure you have everything you need to thrive. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! If you are currently a Jisc employee, please apply through your Dayforce Employee profile. Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Jul 18, 2025
Full time
Posted Wednesday 18 June 2025 at 00:00 Expires Thursday 31 July 2025 at 23:59 J OB TITLE: Senior Business Analyst - HYBRID Jisc Grade: PRS3 Hours: 35 hours per week Contract: Permanent Reports into: Business analyst team lead Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the team: The team sits within the transformation directorate and are responsible for delivering strategic projects across the organisation. They operate an Enterprise Project Management Office which acts as a centre of excellence for all projects and programmes within Jisc. About the role: You will be part of the EPMO but will work on a variety of digital transformation and business change projects as part of the project team(s). You will interface with a variety of internal, and sometimes external, stakeholders to support with the successful delivery of ambitious projects and programmes which make a real difference to how we operate. Responsibilities will include: Supporting the creation of robust business cases for strategically critical projects/programmes Working with process owners and technical teams to investigate, model and document business process flows Identifying and aligning dependent cross-functional processes and systems Eliciting business requirements relevant to the scope of the project(s), in the most appropriate format, from a variety of internal stakeholders Managing business requirements and ensuring they are delivered to the business users' satisfaction, including any elements being delivered by third-party suppliers Providing expert advice and guidance to the business around the effective application of business analysis Supporting more junior business analysts with their personal development via coaching and mentoring Key Skills and Experience: Proven experience in a business analyst role across a diverse range of complex projects / programmes E xperience of delivering solutions across strategically critical projects, contributing to the achievement of wider business objectives and vision Experience of business process modelling, demonstrating in-depth knowledge of modelling techniques such as BPMN, UML or similar. Extensive experience in business process improvement and reengineering Experience of synthesising requirements to effectively construct a holistic view of business needs Experience of using relevant software tools to support project delivery, such as Jira, Confluence, Miro and the full MS Office suite Strong presentation, documentation and communication skills Confident stakeholder management with the ability to influence at a senior level and convey an air of trust and credibility It would be advantageous if you had the following: Experience of working within an education environment Experience of working in a technology-focused organisation We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: We are committed to supporting your success. Please let us know how we can best accommodate you throughout the recruitment process, in your role, and during your time at Jisc. Your unique skills and experiences are valuable to us, and we want to ensure you have everything you need to thrive. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! If you are currently a Jisc employee, please apply through your Dayforce Employee profile. Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Salary: £60,000- £70,000 (plus comprehensive benefits package) Contract: Full Time £60,000 - £70,000 + Bonus + Excellent Benefits London - 3 days per week UK-based role with future European remit Are you ready to take ownership of high-value claims initiatives that balance fraud detection with customer satisfaction? Do you thrive in transforming processes, influencing 3rd party vendors, and delivering better outcomes for both customers and businesses? Would you like to join a company recognised for its inclusive culture, leadership development, and digital-first strategy? The Role: Claims Manager This is your opportunity to shape and streamline the end-to-end claims validation process in a fast-evolving business, working directly with a Head of Claims & Customer who has led game-changing strategies at both challenger brands and global corporates. You'll take charge of transforming a traditionally complex area into a smooth, digital-first customer experience - with particular focus on reducing claims turnaround to one week, driving vendor performance, and embedding a genuinely customer-first culture. Your remit will include: Overseeing the introduction and optimisation of a newly developed digital claims portal Ensuring third-party claims validation partners are aligned with regulatory standards and customer-centric goals Identifying trends in claims handling - diving into complex cases to assess outcomes and sharing insights to drive better decisions Leading the cultural shift across vendor relationships to balance fraud detection with exceptional service Tackling rework rates and friction in the customer journey with a root-cause, improvement-led mindset Partnering with senior stakeholders to drive claims innovation in Europe, including markets such as Spain, Norway and Germany Exploring use cases for AI and digital tools to enhance speed, accuracy and customer experience What You'll Bring: Strong background in insurance oversight or claims validation , ideally within regulated markets Experience partnering with third-party vendors to drive performance and ensure compliance Strategic awareness of fraud prevention , combined with a passion for improving customer journeys Confidence engaging with stakeholders at all levels and leading projects independently A proactive, solutions-focused mindset - you see opportunities where others see friction What's on Offer: Performance-based bonus 25 days holiday + bank holidays Pension + Life Assurance (4x salary) Charity Days + Annual Professional Development Allowance Wellbeing, phone and fitness allowances The chance to directly shape a digital transformation in claims - and make a real impact The Hiring Process: Initial Chat with Search - a genuine, two-way conversation about fit Informal culture fit call with HR - remote Competency interview with Head of Customer & Claims Case Study Presentation - show how you think, not just what you've done Why Apply Through Sudale Search? We don't ghost. Every applicant gets a response. We value candidate experience as much as client delivery - and we're here to champion inclusive hiring at every stage. Apply Now If you have seen a vacancy you are interested in fill in the form below and attach your CV, we will be in contact with you shortly
Jul 18, 2025
Full time
Salary: £60,000- £70,000 (plus comprehensive benefits package) Contract: Full Time £60,000 - £70,000 + Bonus + Excellent Benefits London - 3 days per week UK-based role with future European remit Are you ready to take ownership of high-value claims initiatives that balance fraud detection with customer satisfaction? Do you thrive in transforming processes, influencing 3rd party vendors, and delivering better outcomes for both customers and businesses? Would you like to join a company recognised for its inclusive culture, leadership development, and digital-first strategy? The Role: Claims Manager This is your opportunity to shape and streamline the end-to-end claims validation process in a fast-evolving business, working directly with a Head of Claims & Customer who has led game-changing strategies at both challenger brands and global corporates. You'll take charge of transforming a traditionally complex area into a smooth, digital-first customer experience - with particular focus on reducing claims turnaround to one week, driving vendor performance, and embedding a genuinely customer-first culture. Your remit will include: Overseeing the introduction and optimisation of a newly developed digital claims portal Ensuring third-party claims validation partners are aligned with regulatory standards and customer-centric goals Identifying trends in claims handling - diving into complex cases to assess outcomes and sharing insights to drive better decisions Leading the cultural shift across vendor relationships to balance fraud detection with exceptional service Tackling rework rates and friction in the customer journey with a root-cause, improvement-led mindset Partnering with senior stakeholders to drive claims innovation in Europe, including markets such as Spain, Norway and Germany Exploring use cases for AI and digital tools to enhance speed, accuracy and customer experience What You'll Bring: Strong background in insurance oversight or claims validation , ideally within regulated markets Experience partnering with third-party vendors to drive performance and ensure compliance Strategic awareness of fraud prevention , combined with a passion for improving customer journeys Confidence engaging with stakeholders at all levels and leading projects independently A proactive, solutions-focused mindset - you see opportunities where others see friction What's on Offer: Performance-based bonus 25 days holiday + bank holidays Pension + Life Assurance (4x salary) Charity Days + Annual Professional Development Allowance Wellbeing, phone and fitness allowances The chance to directly shape a digital transformation in claims - and make a real impact The Hiring Process: Initial Chat with Search - a genuine, two-way conversation about fit Informal culture fit call with HR - remote Competency interview with Head of Customer & Claims Case Study Presentation - show how you think, not just what you've done Why Apply Through Sudale Search? We don't ghost. Every applicant gets a response. We value candidate experience as much as client delivery - and we're here to champion inclusive hiring at every stage. Apply Now If you have seen a vacancy you are interested in fill in the form below and attach your CV, we will be in contact with you shortly
time left to apply End Date: September 12, 2025 (30+ days left to apply) job requisition id JR Agency : Havas London Agency : Havas London Job Description : We are seeking a detail-oriented and organized Travel Manager to join our team. The Travel Manager responsibilities include managing corporate travel service providers, support to negotiations on contracts and managing relationships with travel suppliers, assisting all travel arrangements for the organization, and developing strategies to improve travel programs. Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively. Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company. Description: The Travel Manager is responsible for the improvement of the Travel process in Havas. You will be the single point of contact for the Group. You'll be coordinating the different parties involved in the process (HR, Indirect Purchasing, IT, and Finance). The travel manager is responsible for planning, organizing, and implementing travel plans. Travel manager is responsible for cost management, ensuring safety and comfort of the travelers, and make sure all travel operations run smoothly. Job Responsibilities: Constantly looking for travel spend reduction opportunities in coordination with IdP (in charge of negotiation) Monitor spends in CONCUR / BCD Reports (by supplier, by entity, trends, ) with IdP commodity buyer, Identify savings opportunities for further IdP negotiation, Monitor KPI and actual billing from CONCUR and Self Booking Tool providers (BCD). Ensure better compliance vs global policy from Havas employees Develop and implement corporate travel policies, Define and execute data analytics based on actual data to track deviances vs policy, Communicate with organization management results analysis on main issues, Coordinate internal control and internal audit, when necessary, Push in all Havas agencies for digitalization (no more paper) when possible. Push for continuous process improvement and standardization Ensure CONCUR is widely used (no local tools), Promote a core model for all Havas agencies, Reduce cash advance as much as possible, Work with IT to automate interfaces master data synchronization, Ensure CONCUR core model is consistent Provide advice on travel documents, insurance, Propose updates of local Travel Policy for HR and Finance validation support Q&A on Global / Local Travel Policy propose changes manage validation by HR update communication tool in Havas with best practices and Q&A Point of contact with travel suppliers: Point of contact for CONCUR and Travel Management company (BCD and other TMC's) Inform travelers of CONCUR, BCD & TMC's warning messages / alerts Maintain with CONCUR and BCD & other TMC's list of critical blocking point Ensure compliance with procedures and service quality, Stay informed about travel industry trends and best practices, Stay updated through workshops, seminars, and industry conferences. Point of contact with travelers and travel arrangers: Collect complaints, travel problems and find solutions with suppliers, Ensure compliance with procedures and service quality, Assist Travelers and travel arrangers, Propose travel trainings The ideal candidate has Proven work experience as a Travel Manager Knowledge of international travel regulations, customs and currencies Knowledge of T&E reporting and processing Working knowledge of MS Office software Excellent communication (oral and written) and negotiation skills Well-organized and reliable An analytical mind with strong business acumen Customer-oriented approach High school diploma or equivalent; bachelor's degree is preferred At least one professional experience in an advertising / communication context At least 5 years' professional experience in Travel management context Focus on rigor, analytical skills Strong ability to communicate across global / local organization Ability to work in a matrix organization in Shared Services, Finance, Purchasing and HR functions Responsiveness and problem resolutions skills Experience in CONCUR is a real plus English language mandatory (French is a plus) Additional Information Job Title: Travel Manager Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers. Reporting Structure: Reports to the Global Travel Manager. Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations. Location: London Employment Type: Full-time Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Introduce Yourself If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Jul 18, 2025
Full time
time left to apply End Date: September 12, 2025 (30+ days left to apply) job requisition id JR Agency : Havas London Agency : Havas London Job Description : We are seeking a detail-oriented and organized Travel Manager to join our team. The Travel Manager responsibilities include managing corporate travel service providers, support to negotiations on contracts and managing relationships with travel suppliers, assisting all travel arrangements for the organization, and developing strategies to improve travel programs. Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively. Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company. Description: The Travel Manager is responsible for the improvement of the Travel process in Havas. You will be the single point of contact for the Group. You'll be coordinating the different parties involved in the process (HR, Indirect Purchasing, IT, and Finance). The travel manager is responsible for planning, organizing, and implementing travel plans. Travel manager is responsible for cost management, ensuring safety and comfort of the travelers, and make sure all travel operations run smoothly. Job Responsibilities: Constantly looking for travel spend reduction opportunities in coordination with IdP (in charge of negotiation) Monitor spends in CONCUR / BCD Reports (by supplier, by entity, trends, ) with IdP commodity buyer, Identify savings opportunities for further IdP negotiation, Monitor KPI and actual billing from CONCUR and Self Booking Tool providers (BCD). Ensure better compliance vs global policy from Havas employees Develop and implement corporate travel policies, Define and execute data analytics based on actual data to track deviances vs policy, Communicate with organization management results analysis on main issues, Coordinate internal control and internal audit, when necessary, Push in all Havas agencies for digitalization (no more paper) when possible. Push for continuous process improvement and standardization Ensure CONCUR is widely used (no local tools), Promote a core model for all Havas agencies, Reduce cash advance as much as possible, Work with IT to automate interfaces master data synchronization, Ensure CONCUR core model is consistent Provide advice on travel documents, insurance, Propose updates of local Travel Policy for HR and Finance validation support Q&A on Global / Local Travel Policy propose changes manage validation by HR update communication tool in Havas with best practices and Q&A Point of contact with travel suppliers: Point of contact for CONCUR and Travel Management company (BCD and other TMC's) Inform travelers of CONCUR, BCD & TMC's warning messages / alerts Maintain with CONCUR and BCD & other TMC's list of critical blocking point Ensure compliance with procedures and service quality, Stay informed about travel industry trends and best practices, Stay updated through workshops, seminars, and industry conferences. Point of contact with travelers and travel arrangers: Collect complaints, travel problems and find solutions with suppliers, Ensure compliance with procedures and service quality, Assist Travelers and travel arrangers, Propose travel trainings The ideal candidate has Proven work experience as a Travel Manager Knowledge of international travel regulations, customs and currencies Knowledge of T&E reporting and processing Working knowledge of MS Office software Excellent communication (oral and written) and negotiation skills Well-organized and reliable An analytical mind with strong business acumen Customer-oriented approach High school diploma or equivalent; bachelor's degree is preferred At least one professional experience in an advertising / communication context At least 5 years' professional experience in Travel management context Focus on rigor, analytical skills Strong ability to communicate across global / local organization Ability to work in a matrix organization in Shared Services, Finance, Purchasing and HR functions Responsiveness and problem resolutions skills Experience in CONCUR is a real plus English language mandatory (French is a plus) Additional Information Job Title: Travel Manager Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers. Reporting Structure: Reports to the Global Travel Manager. Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations. Location: London Employment Type: Full-time Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Introduce Yourself If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
