Solutions Design Engineer , Solution Eng Team Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack. Amazon is seeking an experienced and detail oriented Sr. Solutions Design Engineer. This individual will deep-dive and challenge current processes, equipment, and procedures, in our European fulfillment network, in order to come up with creative and implementable process improvement initiatives. This individual will also design development of new and existing fulfillment center layouts. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment. Amazon's culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems. The Solutions Design Engineer would be an agile natural self-starter with the ability to keep relentlessly driving projects and various functional teams and individuals at all levels of the organization in order to be successful. Key job responsibilities • Own the design and development of engineering solutions for complex material handling challenges considering human/equipment interactions for the European fulfillment network • Lead and coordinate concept and design development efforts for optimal solutions for the Mexico & Brazil fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout • Work closely with vendors, suppliers and other teams to create innovative solutions • Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors • Conduct post mortem on designs after implementation in partnering with Safety and Operations • Collaborate with the Fulfillment Center start-up team and launch team to ensure every detail is thought through and documented using a layout, module or Standard Operating Procedure and change control • Develop, document and update design standards in conjunction with worldwide design teams • Build strong working relationships with key company partners such as Start-up, Launch team, Worldwide Design team, Procurement, Information Technology, Loss Prevention, Facilities, Safety, Change Management and EU Operations • Ability to travel up to 50% to interact with internal and external business and technical leaders BASIC QUALIFICATIONS - 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience - Bachelor's degree - Experience Experience working with Material handling equipment (MHE) - Fluent in Spanish and English (C1+) PREFERRED QUALIFICATIONS - Knowledge of AutoCAD, VBA, and SQL at the intermediate level - Experience working with and managing third party vendors - Experience with Six Sigma, lean manufacturing - Knowledge of Spanish, Portuguese, German, French, Polish, Arabic, Turkish, Afrikaans or Zulu Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Solutions Design Engineer , Solution Eng Team Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack. Amazon is seeking an experienced and detail oriented Sr. Solutions Design Engineer. This individual will deep-dive and challenge current processes, equipment, and procedures, in our European fulfillment network, in order to come up with creative and implementable process improvement initiatives. This individual will also design development of new and existing fulfillment center layouts. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment. Amazon's culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems. The Solutions Design Engineer would be an agile natural self-starter with the ability to keep relentlessly driving projects and various functional teams and individuals at all levels of the organization in order to be successful. Key job responsibilities • Own the design and development of engineering solutions for complex material handling challenges considering human/equipment interactions for the European fulfillment network • Lead and coordinate concept and design development efforts for optimal solutions for the Mexico & Brazil fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout • Work closely with vendors, suppliers and other teams to create innovative solutions • Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors • Conduct post mortem on designs after implementation in partnering with Safety and Operations • Collaborate with the Fulfillment Center start-up team and launch team to ensure every detail is thought through and documented using a layout, module or Standard Operating Procedure and change control • Develop, document and update design standards in conjunction with worldwide design teams • Build strong working relationships with key company partners such as Start-up, Launch team, Worldwide Design team, Procurement, Information Technology, Loss Prevention, Facilities, Safety, Change Management and EU Operations • Ability to travel up to 50% to interact with internal and external business and technical leaders BASIC QUALIFICATIONS - 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience - Bachelor's degree - Experience Experience working with Material handling equipment (MHE) - Fluent in Spanish and English (C1+) PREFERRED QUALIFICATIONS - Knowledge of AutoCAD, VBA, and SQL at the intermediate level - Experience working with and managing third party vendors - Experience with Six Sigma, lean manufacturing - Knowledge of Spanish, Portuguese, German, French, Polish, Arabic, Turkish, Afrikaans or Zulu Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
£26,000 to £30,000(DOE) per annum We are searching for a Water Hygiene Engineer to support with the delivery of all aspects of the water hygiene compliance contracts within their area. This is an opportunity for you to be part of a business, built on strong foundations, named in The Sunday Times, Grant Thornton Top Track 250, Britain's private mid-market growth companies. We are driven to Always Do Right and we are looking for people who share our values. Our independence gives us the freedom to do what we believe in. We believe it's our responsibility to do right by our clients, our society, and our planet. Main Duties The duties will include but are not be limited to, working within the guidance provided by ACOP L8 and associated company documents, and guidance, to ensure that any plant worked on is safe and free from the risks presented by Legionella. Carry out planned and preventative maintenance inspections of water system assets, including water storage tanks, temperature tests, shower head cleaning & disinfection, and water sampling, etc Follow a preventative maintenance program in line with the appropriate approved code of practice as instructed. Identify deviations and make recommendations for corrective action. Act as liaison between client and head office Ensure that on-site records are maintained in line with the scope of works. It is a requirement that all candidates hold a full UK driving license. You will deliver many aspects of water hygiene management and compliance and will be expected to ensure all PPM contract requirements are met across all your allocated sites and full training will be provided. Nominally, the hours of work are Monday to Friday 8.00 am to 5.00 pm, but early starts may be required, with a requirement to work overtime that will include some weekend work. To succeed in this role, you will be: A highly motivated individual, willing to work hard to both understand and deliver the key principles of the statutory requirements within ACOPL8, HSG 274, and Health Care Technical Memorandum 04/01 (full training will be provided in these areas). You will be an extremely diligent person, who is fully committed to ensure that our clients receive a professional service, with the highest standards of customer service. The successful applicants will need to possess the following skills and abilities: Applicants must be able to demonstrate the following skills: Strong teamwork Excellent customer service Basic IT skills Effective planning skills Confident communication skills Good time management Strong problem-solving skills Applicants must also demonstrate the following personal attributes: maintain standards of conduct Be respectful of others Good a strong work ethic Professional attitude and calm approach Flexible approach, willingness to adapt Possible Career Path Opportunities (Based on achievement & ability) We work to identify and develop talent and after your first year, you will have a Personal Development Plan drawn up and tailored to match your skills and career goals, to the business needs. As it stands today, we are proud to say that over 75% of our senior leadership team has developed from entry-level positions from within the organisation. Here are just some of the career opportunities on offer to you: Water Hygiene Plumber Water Treatment Engineer Legionella Risk Assessor Team Leader Regional Operations Supervisor / Manager Technical Account Manager Other Benefits: Company vehicle Company events Company pension scheme Referral programme Wellness programmes Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Jul 19, 2025
Full time
£26,000 to £30,000(DOE) per annum We are searching for a Water Hygiene Engineer to support with the delivery of all aspects of the water hygiene compliance contracts within their area. This is an opportunity for you to be part of a business, built on strong foundations, named in The Sunday Times, Grant Thornton Top Track 250, Britain's private mid-market growth companies. We are driven to Always Do Right and we are looking for people who share our values. Our independence gives us the freedom to do what we believe in. We believe it's our responsibility to do right by our clients, our society, and our planet. Main Duties The duties will include but are not be limited to, working within the guidance provided by ACOP L8 and associated company documents, and guidance, to ensure that any plant worked on is safe and free from the risks presented by Legionella. Carry out planned and preventative maintenance inspections of water system assets, including water storage tanks, temperature tests, shower head cleaning & disinfection, and water sampling, etc Follow a preventative maintenance program in line with the appropriate approved code of practice as instructed. Identify deviations and make recommendations for corrective action. Act as liaison between client and head office Ensure that on-site records are maintained in line with the scope of works. It is a requirement that all candidates hold a full UK driving license. You will deliver many aspects of water hygiene management and compliance and will be expected to ensure all PPM contract requirements are met across all your allocated sites and full training will be provided. Nominally, the hours of work are Monday to Friday 8.00 am to 5.00 pm, but early starts may be required, with a requirement to work overtime that will include some weekend work. To succeed in this role, you will be: A highly motivated individual, willing to work hard to both understand and deliver the key principles of the statutory requirements within ACOPL8, HSG 274, and Health Care Technical Memorandum 04/01 (full training will be provided in these areas). You will be an extremely diligent person, who is fully committed to ensure that our clients receive a professional service, with the highest standards of customer service. The successful applicants will need to possess the following skills and abilities: Applicants must be able to demonstrate the following skills: Strong teamwork Excellent customer service Basic IT skills Effective planning skills Confident communication skills Good time management Strong problem-solving skills Applicants must also demonstrate the following personal attributes: maintain standards of conduct Be respectful of others Good a strong work ethic Professional attitude and calm approach Flexible approach, willingness to adapt Possible Career Path Opportunities (Based on achievement & ability) We work to identify and develop talent and after your first year, you will have a Personal Development Plan drawn up and tailored to match your skills and career goals, to the business needs. As it stands today, we are proud to say that over 75% of our senior leadership team has developed from entry-level positions from within the organisation. Here are just some of the career opportunities on offer to you: Water Hygiene Plumber Water Treatment Engineer Legionella Risk Assessor Team Leader Regional Operations Supervisor / Manager Technical Account Manager Other Benefits: Company vehicle Company events Company pension scheme Referral programme Wellness programmes Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Senior Microsoft Security Consultant / Architect (focus on Entra, Purview, Defender for Cloud, Sentinel, Azure, Defender XDR, Power Platform etc) Location: UK or Ireland - Remote within teh country, or Hybrid (flexibility offered). Applicants must be authorised to work in the country - no sponsorship available SC cleared or must be eligible and able to obtain SC clearance Overview An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will directly report to the Practice Lead, Ru Campbell MVP , and join our already thriving team. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services . Your responsibilities will encompass a blend of both pre and post-sales consulting, often juggling multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of (in order of priority): Purview, Entra, Co-Pilot/AI, Azure, Sentinel, Defender, Intune. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand-out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Defender for Cloud Power Platform Active Directory (Tiering, Certificate Services (ADCS), Federation Services (ADFS Azure (Firewall, DDOS Protection, Bastion, Front Door, Web Application Firewall) Intune Suite Entra Suite Microsoft Identity Manager Sailpoint IQ Identity IQ, Okta, Zscaler, Netskope, and other Microsoft 'compete' and migration-opportunity platforms Qualifications desired: AZ-500 Microsoft Certified: Azure Security Technologies SC-100 Microsoft Security Administrator Associate SC-200 Microsoft Security Operations Analyst SC-300 Microsoft Security Identity and Access Administrator SC-400 Microsoft Information Protection Administrator The following qualification types would be considered a huge value differentiator for candidates: Azure or Power Platform at associate/expert-level Red and purple team certifications Join us at Threatscape and be a pivotal contributor to our cutting-edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA) , Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including an MVP, who'll support your journey to the same), who have delivered multiple projects. Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position Get in touch for a chat.
Jul 19, 2025
Full time
Senior Microsoft Security Consultant / Architect (focus on Entra, Purview, Defender for Cloud, Sentinel, Azure, Defender XDR, Power Platform etc) Location: UK or Ireland - Remote within teh country, or Hybrid (flexibility offered). Applicants must be authorised to work in the country - no sponsorship available SC cleared or must be eligible and able to obtain SC clearance Overview An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will directly report to the Practice Lead, Ru Campbell MVP , and join our already thriving team. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services . Your responsibilities will encompass a blend of both pre and post-sales consulting, often juggling multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of (in order of priority): Purview, Entra, Co-Pilot/AI, Azure, Sentinel, Defender, Intune. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand-out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Defender for Cloud Power Platform Active Directory (Tiering, Certificate Services (ADCS), Federation Services (ADFS Azure (Firewall, DDOS Protection, Bastion, Front Door, Web Application Firewall) Intune Suite Entra Suite Microsoft Identity Manager Sailpoint IQ Identity IQ, Okta, Zscaler, Netskope, and other Microsoft 'compete' and migration-opportunity platforms Qualifications desired: AZ-500 Microsoft Certified: Azure Security Technologies SC-100 Microsoft Security Administrator Associate SC-200 Microsoft Security Operations Analyst SC-300 Microsoft Security Identity and Access Administrator SC-400 Microsoft Information Protection Administrator The following qualification types would be considered a huge value differentiator for candidates: Azure or Power Platform at associate/expert-level Red and purple team certifications Join us at Threatscape and be a pivotal contributor to our cutting-edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA) , Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including an MVP, who'll support your journey to the same), who have delivered multiple projects. Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position Get in touch for a chat.
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Jul 19, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client's team for leading retailers such as Emma Bridgewater, schuh and New Era. In this role, you'll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands. The Role We're looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. You'll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Direct Performance & Strategy: Lead the omnichannel strategy across 4-5 clients, ensuring every action ladders up to broader commercial, customer and brand goals. Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre. Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends. Act as a thought leader - challenging assumptions, asking the right questions, and pushing clients into new growth territories. Build Authentic Client Relationships: Be your client's closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care. Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact. Navigate challenges and competing priorities with calm confidence and a solutions-first approach. Be more performance-focused than the client, always providing clarity on "what's next" and how we get there. Best-in-class Execution: Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals. Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue. Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking. Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage. Foster Strong Team Collaboration: Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business. Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team. Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up. Foster collaboration across channel teams, creating seamless service and shared success for clients. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way. At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
Jul 19, 2025
Full time
s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client's team for leading retailers such as Emma Bridgewater, schuh and New Era. In this role, you'll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands. The Role We're looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. You'll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Direct Performance & Strategy: Lead the omnichannel strategy across 4-5 clients, ensuring every action ladders up to broader commercial, customer and brand goals. Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre. Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends. Act as a thought leader - challenging assumptions, asking the right questions, and pushing clients into new growth territories. Build Authentic Client Relationships: Be your client's closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care. Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact. Navigate challenges and competing priorities with calm confidence and a solutions-first approach. Be more performance-focused than the client, always providing clarity on "what's next" and how we get there. Best-in-class Execution: Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals. Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue. Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking. Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage. Foster Strong Team Collaboration: Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business. Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team. Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up. Foster collaboration across channel teams, creating seamless service and shared success for clients. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way. At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
Our client, London Borough of Hillingdon, is looking for a Head of Waste & Green Spaces to join their team. ROLE PURPOSE: To be a highly effective leader and manager of the Waste, Street Cleansing, and Green Spaces Services, ensuring agreed service plans and performance targets are delivered and that a culture of putting our residents first and continuous service improvement is maintained. Deliver high quality, compliant, efficient and customer focused Waste and Environmental related services. Responsible for developing and implementing strategies for the future of the waste and green spaces services and working collaboratively with other council services to effectively implement these strategies with an understanding of how changes may impact other council services. To take an active role, in partnership work with other local authorities and outside bodies, contributing to wider strategies with a focus on increasing biodiversity, minimising waste, and decreasing carbon emissions. To lead by example and embed a culture of continuous improvement across all aspects of the services. To be available, when requested, as a keynote speaker at national conferences to promote Hillingdon's best practices and be recognised as a leader in the environment sector. Taking the strategic lead in the council's approach to delivering front line services, ensuring compliance with legislation and national policy. Leader of a commercially driven team, maximising return on significant assets and working collaboratively with colleagues to achieve improved value for money and significant savings for the Department whilst maximising income. Delivery of MTFF savings, and development of future cost saving strategies with sound oversight of allocated budgets and associated spend. Overall management of Harlington Road Depot, and the wider reach of managing other services working out of the depot. Responsible for oversight and compliant of procurement and contract management activity across the services, ensuring delivery of the Councils Standing Orders. Operational responsibility, including health and safety, security, and environmental compliance in the following areas: Countryside & Conservation Trees and Landscape Cemeteries & Crematorium Playgrounds Ruislip Lido Golf Courses Allotments Open Spaces Household and Commercial Waste & Recycling Collections Street Cleansing Recycling projects and initiatives Household Waste & Recycling Centres Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Jul 19, 2025
Contractor
Our client, London Borough of Hillingdon, is looking for a Head of Waste & Green Spaces to join their team. ROLE PURPOSE: To be a highly effective leader and manager of the Waste, Street Cleansing, and Green Spaces Services, ensuring agreed service plans and performance targets are delivered and that a culture of putting our residents first and continuous service improvement is maintained. Deliver high quality, compliant, efficient and customer focused Waste and Environmental related services. Responsible for developing and implementing strategies for the future of the waste and green spaces services and working collaboratively with other council services to effectively implement these strategies with an understanding of how changes may impact other council services. To take an active role, in partnership work with other local authorities and outside bodies, contributing to wider strategies with a focus on increasing biodiversity, minimising waste, and decreasing carbon emissions. To lead by example and embed a culture of continuous improvement across all aspects of the services. To be available, when requested, as a keynote speaker at national conferences to promote Hillingdon's best practices and be recognised as a leader in the environment sector. Taking the strategic lead in the council's approach to delivering front line services, ensuring compliance with legislation and national policy. Leader of a commercially driven team, maximising return on significant assets and working collaboratively with colleagues to achieve improved value for money and significant savings for the Department whilst maximising income. Delivery of MTFF savings, and development of future cost saving strategies with sound oversight of allocated budgets and associated spend. Overall management of Harlington Road Depot, and the wider reach of managing other services working out of the depot. Responsible for oversight and compliant of procurement and contract management activity across the services, ensuring delivery of the Councils Standing Orders. Operational responsibility, including health and safety, security, and environmental compliance in the following areas: Countryside & Conservation Trees and Landscape Cemeteries & Crematorium Playgrounds Ruislip Lido Golf Courses Allotments Open Spaces Household and Commercial Waste & Recycling Collections Street Cleansing Recycling projects and initiatives Household Waste & Recycling Centres Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Senior Commercial Manager - Boeing Defence UK page is loaded Senior Commercial Manager - Boeing Defence UK Apply remote type Hybrid Job locations GBR - Bristol, UK time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 29, 2025 (10 days left to apply) job requisition id JR Senior Commercial Manager - Boeing Defence UK Company: Boeing Defence United Kingdom Limited An exciting opportunity has become available to join Boeing Defence United Kingdom (BDUK) as a Senior Commercial Manager in the Digital business unit, focusing predominantly on a pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-line management role within the BDUK Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in BDUK, and the digital commercial team supports a portfolio of complex contracts, mainly with the UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you'll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding business partnering in all phases of the contract lifecycle. In this position, you will play an integral role to support the portfolio and will have the opportunity to work with and support colleagues across our teams as we support a wide variety of responsibilities in a dynamic environment. You can expect assignments requiring typical contract management execution duties, providing expert commercial support and exercising strong business judgment in optimising our delivery of the contract and working closely with our customer; leading and supporting contract change and amendment proposals of varying sizes and complexity. You may be asked to participate in and support other strategic imperatives of the overall business as we pursue growth opportunities within and outside of our existing portfolio. Notable features of the role include; leading the negotiation, mobilisation and commercial delivery of a complex and high profile digital services transformation contract, overseeing supplier and intercompany flow-down and mobilisation, managing the discharging of contractual obligations, interpreting contractual terms and positions, building and maintaining effective customer and stakeholder relationships, proactive risk and opportunity management, preparing and negotiating proposals for contract change & amendment proposals as well as proposals for new business, managing intercompany arrangements and supplier flow-down, proactive participation in all required programme and customer meetings and providing effective governance to changes and proposals to ensure robust, protective and profitable outcomes by adopting a leadership attitude and approach. In addition, there may be an opportunity to participate in early campaign phases to commercially influence and shape aligned to business strategy and core capabilities. About the role: This is a senior-level, non-line management role, with principal responsibilities including:- leading with final negotiations, mobilisation and delivery of a complex and high-profile digital transformation and services contract. overseeing the supplier (and intercompany) flow-down, negotiation, and mobilisation. Monitoring and ensuring that our contractual obligations are discharged Support with ensuring/monitoring that all contractual dependencies are fulfilled Supporting the wider Digital commercial team as required reviewing, interpreting and drafting terms and conditions including those that are highly complex comprehensive contract management duties - both routine and dealing with all arising programme 'problems' and seeking to resolve / mitigate developing and reviewing statements of work leading and participating in contract change and contract tasking proposal development, negotiation and award activities developing and supporting cost estimates and the determination of profit or earnings objectives performing and approving risk assessments to balance risks and opportunities reviewing and approving proposals and other products developed by peers reviewing and approving other agreements with outside parties fully understand, implement and adhere to BDUK Commercial policies/procedures and ensure compliance with Corporate Policies/Procedures and all legislation, regulations and standards applicable to your contracts / proposals submit offers and contractually commit the company within permitted delegated authority participating in and leading internal governance, including bid/no-bid and make/buy boards, as well as establishing processes internally with the Commercial Team as well as other programmes or functions A Senior Commercial Manager is expected to have a thorough understanding of programme & financial contractual performance for contracts and you will be responsible for developing recommendations and solutions as well as influencing effective decision-making to meet our business goals. The Senior Commercial Manager will work alongside contract delivery and proposal team members and with customer counterparts and developing & maintaining respectful and effective working relationships is critical to our success. As part of a matrix organisation the Commercial roles in programme and proposal teams are recognised as influential business partners with a proactive and diligent approach to securing successful business outcomes. Technical expertise is required in the following areas: Contract Formation, Contract Management Systems, Contract Structure Knowledge, Negotiation, Estimating Methods, Proposal Processes, Risk & Opportunity Management, Business Case Development, understanding and application of applicable legislation, regulation and standards. In addition the following are key expectations of the Senior Commercial Manager in fulfilling the role:- responsibility for all commercial artefacts, tasks and obligations willing and able to support other members of the Digital commercial team as required strategic thinking and applying a portfolio-wide evaluation of topics and problems to ensure interdependencies and cross-programme impacts are appropriately managed proactively anticipates risks and issues and raises awareness and help needed early demonstrates high levels of quality in products and high levels of standards in application of commercial administrative duties maintaining currency in programme environmental awareness maintaining a value for money approach for our customers whilst understand business goals and objectives Competencies: Analytical skills Business financial acumen Communication Cross functional partnership Customer relationship management Decision making Negotiation Problem solving Preferred qualifications and experience: Experience of mobilising a complex defence contract Excellent customer relationship management Leadership experience - complex projects and/or teams WCC (formerly IACCM) qualification and/or experience in associated role Knowledge and skilled in defence contracting and terms & conditions - drafting, interpretation and negotiating Strong understanding of Single Source Contract Regulations Experience in or knowledge of bidding in competition Negotiation skills First-time quality Fast and effective responsiveness in a multifaceted, complex environment Demonstrable experience working in a matrix organisation Ability to handle a diverse, fast-paced, high workload Able to work under supervision and independently Experience in identifying and implementing improvement initiatives Effective at finding opportunities and risks and to manage them to create enhanced value for the organisation A positive work attitude and team building approach Adaptable, able to cope with changing requirements and multiple priorities and can remain effective in difficult times Working experience 7+ years within multinational global company environment and UK defence expertise are desirable. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: Competitive salary and annual incentive plans Continuous learning - you'll develop the approach and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs Excellent Adoption and Parental leave options 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development Access to Boeing's Well Being Programs, tool and incentives . click apply for full job details
Jul 19, 2025
Full time
Senior Commercial Manager - Boeing Defence UK page is loaded Senior Commercial Manager - Boeing Defence UK Apply remote type Hybrid Job locations GBR - Bristol, UK time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 29, 2025 (10 days left to apply) job requisition id JR Senior Commercial Manager - Boeing Defence UK Company: Boeing Defence United Kingdom Limited An exciting opportunity has become available to join Boeing Defence United Kingdom (BDUK) as a Senior Commercial Manager in the Digital business unit, focusing predominantly on a pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-line management role within the BDUK Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in BDUK, and the digital commercial team supports a portfolio of complex contracts, mainly with the UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you'll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding business partnering in all phases of the contract lifecycle. In this position, you will play an integral role to support the portfolio and will have the opportunity to work with and support colleagues across our teams as we support a wide variety of responsibilities in a dynamic environment. You can expect assignments requiring typical contract management execution duties, providing expert commercial support and exercising strong business judgment in optimising our delivery of the contract and working closely with our customer; leading and supporting contract change and amendment proposals of varying sizes and complexity. You may be asked to participate in and support other strategic imperatives of the overall business as we pursue growth opportunities within and outside of our existing portfolio. Notable features of the role include; leading the negotiation, mobilisation and commercial delivery of a complex and high profile digital services transformation contract, overseeing supplier and intercompany flow-down and mobilisation, managing the discharging of contractual obligations, interpreting contractual terms and positions, building and maintaining effective customer and stakeholder relationships, proactive risk and opportunity management, preparing and negotiating proposals for contract change & amendment proposals as well as proposals for new business, managing intercompany arrangements and supplier flow-down, proactive participation in all required programme and customer meetings and providing effective governance to changes and proposals to ensure robust, protective and profitable outcomes by adopting a leadership attitude and approach. In addition, there may be an opportunity to participate in early campaign phases to commercially influence and shape aligned to business strategy and core capabilities. About the role: This is a senior-level, non-line management role, with principal responsibilities including:- leading with final negotiations, mobilisation and delivery of a complex and high-profile digital transformation and services contract. overseeing the supplier (and intercompany) flow-down, negotiation, and mobilisation. Monitoring and ensuring that our contractual obligations are discharged Support with ensuring/monitoring that all contractual dependencies are fulfilled Supporting the wider Digital commercial team as required reviewing, interpreting and drafting terms and conditions including those that are highly complex comprehensive contract management duties - both routine and dealing with all arising programme 'problems' and seeking to resolve / mitigate developing and reviewing statements of work leading and participating in contract change and contract tasking proposal development, negotiation and award activities developing and supporting cost estimates and the determination of profit or earnings objectives performing and approving risk assessments to balance risks and opportunities reviewing and approving proposals and other products developed by peers reviewing and approving other agreements with outside parties fully understand, implement and adhere to BDUK Commercial policies/procedures and ensure compliance with Corporate Policies/Procedures and all legislation, regulations and standards applicable to your contracts / proposals submit offers and contractually commit the company within permitted delegated authority participating in and leading internal governance, including bid/no-bid and make/buy boards, as well as establishing processes internally with the Commercial Team as well as other programmes or functions A Senior Commercial Manager is expected to have a thorough understanding of programme & financial contractual performance for contracts and you will be responsible for developing recommendations and solutions as well as influencing effective decision-making to meet our business goals. The Senior Commercial Manager will work alongside contract delivery and proposal team members and with customer counterparts and developing & maintaining respectful and effective working relationships is critical to our success. As part of a matrix organisation the Commercial roles in programme and proposal teams are recognised as influential business partners with a proactive and diligent approach to securing successful business outcomes. Technical expertise is required in the following areas: Contract Formation, Contract Management Systems, Contract Structure Knowledge, Negotiation, Estimating Methods, Proposal Processes, Risk & Opportunity Management, Business Case Development, understanding and application of applicable legislation, regulation and standards. In addition the following are key expectations of the Senior Commercial Manager in fulfilling the role:- responsibility for all commercial artefacts, tasks and obligations willing and able to support other members of the Digital commercial team as required strategic thinking and applying a portfolio-wide evaluation of topics and problems to ensure interdependencies and cross-programme impacts are appropriately managed proactively anticipates risks and issues and raises awareness and help needed early demonstrates high levels of quality in products and high levels of standards in application of commercial administrative duties maintaining currency in programme environmental awareness maintaining a value for money approach for our customers whilst understand business goals and objectives Competencies: Analytical skills Business financial acumen Communication Cross functional partnership Customer relationship management Decision making Negotiation Problem solving Preferred qualifications and experience: Experience of mobilising a complex defence contract Excellent customer relationship management Leadership experience - complex projects and/or teams WCC (formerly IACCM) qualification and/or experience in associated role Knowledge and skilled in defence contracting and terms & conditions - drafting, interpretation and negotiating Strong understanding of Single Source Contract Regulations Experience in or knowledge of bidding in competition Negotiation skills First-time quality Fast and effective responsiveness in a multifaceted, complex environment Demonstrable experience working in a matrix organisation Ability to handle a diverse, fast-paced, high workload Able to work under supervision and independently Experience in identifying and implementing improvement initiatives Effective at finding opportunities and risks and to manage them to create enhanced value for the organisation A positive work attitude and team building approach Adaptable, able to cope with changing requirements and multiple priorities and can remain effective in difficult times Working experience 7+ years within multinational global company environment and UK defence expertise are desirable. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: Competitive salary and annual incentive plans Continuous learning - you'll develop the approach and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs Excellent Adoption and Parental leave options 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development Access to Boeing's Well Being Programs, tool and incentives . click apply for full job details
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other. We pride ourselves on offering a bespoke, high-end experience, enhanced by our innovative, market-leading technology that empowers customers to track every step of their property journey in real time. Our service is further enriched by the expertise of our professional, dedicated local estate agents. At Yopa, we believe that our success is built on the foundation of our culture and underpinned by our shared company values: Care deeply, do the right thing, execute with excellence and be frank and fearless. Data and security are paramount and it's our mission to provide a safe and engaging environment for our customers. You will support the business to deliver compliance across all areas of the business but primarily focused on Knowing Your Client, Anti-Money Laundering, GDPR and Privacy. You will have the appreciation of current and pending regulatory requirements and can align this to effective systems and controls. You will challenge the way things are done and influence management to drive positive change ensuring that as a business we are doing the right thing. You'll use your positive attitude and exceptional attention to detail, professional work ethic and people skills to thoroughly investigate and feedback to teams and senior management. Our hybrid Estate Agency business is growing quickly, so in order to meet the demands of this fast-paced environment you'll need a solid awareness of compliance, fraud or risk processes to make you successful in this role. A background in supporting and developing teams in the Estate Agency or Online Property sectors is hugely beneficial to truly understand this exciting role. The Responsibilities & Duties Report to the Compliance Manager An understanding of Subject Access Request and Personal Data Understand Anti-Money Laundering legislation and why we must apply this to our Estate Agency business. Understand our internal processes, the responsibilities of the Local Yopa Agents, Associate Agents, your responsibilities, the SLAs and measures controlling the process. Ensure a Title Document Check is completed on all Sale Properties and you Know Your Client. Ensuring all Sellers and Buyers' identity certificate and address verification checks are completed, including beneficial owners within the timeframes set out in our internal procedures. Ensuring that all electronic AML checks have been conducted on all clients and where PEPs/Sanctions have been alerted appropriate enhanced due diligence checks have been completed and are satisfied. Ensure that a property has a valid EPC within the 28 days of marketing timeframe Put on "hold" or "terminate" non-compliant transactions, in-line with company policy. Follow up incomplete checks within SLA to ensure the business can continue to trade. Ensure the CRM systems are updated with adequate audit notes to include risk assessments. Correspond with the Local Property Agent through telephone and email to provide guidance and support on what is required to satisfy Know Your Client and AML Checks. Report any suspicious activity or transaction to the MLRO. You will be trained in other aspects of the business to support other departments in line with the business need. Skills and Experience Required You have great written and oral communication skills and the ability to influence. Ability to work to tight deadlines and under pressure, effectively. An understanding of the UK Property industry standards and regulations. Demonstrable experience of problem solving and root cause identification skills. The job holder will often have to make decisions on the information available, which is not always black and white. An ability to analyse and interpret information thoroughly and efficiently. Project and stakeholder management skills. Ability to work independently. What's On Offer Annual salary circa £25.5k DoE Participation into Company Short-Term Incentive Plan Dedicated training and development Service discounts - for you your family and friends! Sickness & mental health support - to provide you with peace of mind Refer-a-friend bonus scheme - if you recommend us as a place to work Hybrid working - to support flexibility Wellbeing discounts - across food, retail and travel Generous holiday allowance - to switch off and relax Company socials - to get away from the everyday and celebrate our successes If you possess the necessary skills and experience for this role and are excited to join a dynamic and customer-focused team, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are a strong fit for this position.
Jul 19, 2025
Full time
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other. We pride ourselves on offering a bespoke, high-end experience, enhanced by our innovative, market-leading technology that empowers customers to track every step of their property journey in real time. Our service is further enriched by the expertise of our professional, dedicated local estate agents. At Yopa, we believe that our success is built on the foundation of our culture and underpinned by our shared company values: Care deeply, do the right thing, execute with excellence and be frank and fearless. Data and security are paramount and it's our mission to provide a safe and engaging environment for our customers. You will support the business to deliver compliance across all areas of the business but primarily focused on Knowing Your Client, Anti-Money Laundering, GDPR and Privacy. You will have the appreciation of current and pending regulatory requirements and can align this to effective systems and controls. You will challenge the way things are done and influence management to drive positive change ensuring that as a business we are doing the right thing. You'll use your positive attitude and exceptional attention to detail, professional work ethic and people skills to thoroughly investigate and feedback to teams and senior management. Our hybrid Estate Agency business is growing quickly, so in order to meet the demands of this fast-paced environment you'll need a solid awareness of compliance, fraud or risk processes to make you successful in this role. A background in supporting and developing teams in the Estate Agency or Online Property sectors is hugely beneficial to truly understand this exciting role. The Responsibilities & Duties Report to the Compliance Manager An understanding of Subject Access Request and Personal Data Understand Anti-Money Laundering legislation and why we must apply this to our Estate Agency business. Understand our internal processes, the responsibilities of the Local Yopa Agents, Associate Agents, your responsibilities, the SLAs and measures controlling the process. Ensure a Title Document Check is completed on all Sale Properties and you Know Your Client. Ensuring all Sellers and Buyers' identity certificate and address verification checks are completed, including beneficial owners within the timeframes set out in our internal procedures. Ensuring that all electronic AML checks have been conducted on all clients and where PEPs/Sanctions have been alerted appropriate enhanced due diligence checks have been completed and are satisfied. Ensure that a property has a valid EPC within the 28 days of marketing timeframe Put on "hold" or "terminate" non-compliant transactions, in-line with company policy. Follow up incomplete checks within SLA to ensure the business can continue to trade. Ensure the CRM systems are updated with adequate audit notes to include risk assessments. Correspond with the Local Property Agent through telephone and email to provide guidance and support on what is required to satisfy Know Your Client and AML Checks. Report any suspicious activity or transaction to the MLRO. You will be trained in other aspects of the business to support other departments in line with the business need. Skills and Experience Required You have great written and oral communication skills and the ability to influence. Ability to work to tight deadlines and under pressure, effectively. An understanding of the UK Property industry standards and regulations. Demonstrable experience of problem solving and root cause identification skills. The job holder will often have to make decisions on the information available, which is not always black and white. An ability to analyse and interpret information thoroughly and efficiently. Project and stakeholder management skills. Ability to work independently. What's On Offer Annual salary circa £25.5k DoE Participation into Company Short-Term Incentive Plan Dedicated training and development Service discounts - for you your family and friends! Sickness & mental health support - to provide you with peace of mind Refer-a-friend bonus scheme - if you recommend us as a place to work Hybrid working - to support flexibility Wellbeing discounts - across food, retail and travel Generous holiday allowance - to switch off and relax Company socials - to get away from the everyday and celebrate our successes If you possess the necessary skills and experience for this role and are excited to join a dynamic and customer-focused team, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are a strong fit for this position.
Head of Finance This is a role for a fully qualified, senior level finance professional with solid hands-on finance and team management experience, who is comfortable working with multiple key stakeholders, multiple sites, external stakeholders and internal teams. The role would suit someone used to working in Private Equity, Education or fast paced commercial organisations. Head of Finance Responsibilities This is a broad financial role enabling you to experience a wide range of topics whilst still having oversight of all forecasting, cash flow and statutory reporting requirements alongside driving commercial success and performance. The duties will include but not be limited to: Capex reporting, cash collections reports, preparation of annual financial audits Preparation and presentation of management accounts, statutory accounts, financial statements and financial reporting Budgeting, forecasting, and cashflow management Providing accurate and timely financial information to internal stakeholders and SLT Managing and developing the capabilities of a finance team Working with operations to ensure procurement procedures are in place and deliver against contractual expectations Maintaining legal and regulatory processes, policies and systems, ensuring compliance Head of Finance Rewards Our client offers: An impressive 28 days annual leave per year, as well as Bank Holidays 7% company contribution to your pension scheme. Friendly, supportive and welcoming environment with a real focus on training and development. You will have access to free lunches (which we're assured are delicious!) when in the office. Employee Assistance Programme Cycle to work scheme Eye care Vouchers Full-Time, Permanent. Monday to Friday. Fully office-based. Some flexible working options. The Company Our client is an education provider. Head of Finance Experience To be successful in this role, you'll be fully qualified with CIMA, ACCA, ACA or hold another recognised professional accounting qualification, and preferably have experience working in the Higher Education, Hospitality or Private Equity sectors. You'll have extensive experience in a financial leadership capacity and demonstrate high levels of personal integrity, as well as be an exceptional communicator and influencer, able to take a strategic view of the business and work with tact, diplomacy and resilience in a high pressured role with strict deadlines. You'll be experienced in statutory accounting, reporting, consolidations, business planning, and cashflow management . You must have previous line management experience. You must have a collaborative work style, and be prepared to follow set processes and procedures as outlined by the organisation. There is a high volume of AP work within the finance team and lots of customer service, working at pace and tempo. Knowledge of MS Dynamics and OneStream finance management software advantageous. There is NO systems transformation within this role. 1st stage interview with Regional Finance Manager and HR/ Recruiter 2nd stage interview with Head of HR and Director Both interviews will include a practical assessment and competency questions Location Central Oxford - office-based role. No onsite car parking but close to public transport links. How to Apply for this Head of Finance role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role, to (url removed) You must have the full right to work in the UK to apply for this role. Sponsorship is not available. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Jul 19, 2025
Full time
Head of Finance This is a role for a fully qualified, senior level finance professional with solid hands-on finance and team management experience, who is comfortable working with multiple key stakeholders, multiple sites, external stakeholders and internal teams. The role would suit someone used to working in Private Equity, Education or fast paced commercial organisations. Head of Finance Responsibilities This is a broad financial role enabling you to experience a wide range of topics whilst still having oversight of all forecasting, cash flow and statutory reporting requirements alongside driving commercial success and performance. The duties will include but not be limited to: Capex reporting, cash collections reports, preparation of annual financial audits Preparation and presentation of management accounts, statutory accounts, financial statements and financial reporting Budgeting, forecasting, and cashflow management Providing accurate and timely financial information to internal stakeholders and SLT Managing and developing the capabilities of a finance team Working with operations to ensure procurement procedures are in place and deliver against contractual expectations Maintaining legal and regulatory processes, policies and systems, ensuring compliance Head of Finance Rewards Our client offers: An impressive 28 days annual leave per year, as well as Bank Holidays 7% company contribution to your pension scheme. Friendly, supportive and welcoming environment with a real focus on training and development. You will have access to free lunches (which we're assured are delicious!) when in the office. Employee Assistance Programme Cycle to work scheme Eye care Vouchers Full-Time, Permanent. Monday to Friday. Fully office-based. Some flexible working options. The Company Our client is an education provider. Head of Finance Experience To be successful in this role, you'll be fully qualified with CIMA, ACCA, ACA or hold another recognised professional accounting qualification, and preferably have experience working in the Higher Education, Hospitality or Private Equity sectors. You'll have extensive experience in a financial leadership capacity and demonstrate high levels of personal integrity, as well as be an exceptional communicator and influencer, able to take a strategic view of the business and work with tact, diplomacy and resilience in a high pressured role with strict deadlines. You'll be experienced in statutory accounting, reporting, consolidations, business planning, and cashflow management . You must have previous line management experience. You must have a collaborative work style, and be prepared to follow set processes and procedures as outlined by the organisation. There is a high volume of AP work within the finance team and lots of customer service, working at pace and tempo. Knowledge of MS Dynamics and OneStream finance management software advantageous. There is NO systems transformation within this role. 1st stage interview with Regional Finance Manager and HR/ Recruiter 2nd stage interview with Head of HR and Director Both interviews will include a practical assessment and competency questions Location Central Oxford - office-based role. No onsite car parking but close to public transport links. How to Apply for this Head of Finance role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role, to (url removed) You must have the full right to work in the UK to apply for this role. Sponsorship is not available. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist, you'll own the definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping data-driven strategies and addressing complex data challenges. With your expertise in AI, text analysis, embeddings, language modeling, and generation, you'll design and develop scalable AI-powered technology solutions, prioritize initiatives, drive data-driven insights, and deliver business impact. This position will advance applied science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for customer experience. This role requires you to work with a cross-functional team, including scientists, engineers, and product managers, to develop scalable and maintainable AI solutions for both structured and unstructured data. The ideal candidate has strong technical skills in ML, NLP, and GenAI, excellent written documentation skills, and experience with big data technologies. Success in this role requires combining deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges. Key job responsibilities - Develop innovative solutions to complex problems (e.g., extending the functionalities of conversational assistants). - Apply technical expertise to implement novel algorithms and modeling solutions, in collaboration with other scientists and engineers. - Analyze data and define metrics to identify actionable insights and measure improvements in customer experience. - Communicate results and insights to both technical and non-technical audiences through written reports, presentations, and internal/external publications. - Collaborate with product management and engineering teams to integrate and optimize models in production systems. Come join a team of bright, passionate, and customer-obsessed individuals who are having fun and making history. We would love to talk to you! A day in the life A typical day as an Applied Scientist in the Data and AI team involves combining business expertise with hands-on problem-solving in NLP and GenAI. The role encompasses tackling complex data initiatives, ensuring alignment with customer needs and business objectives, and translating business requirements into practical AI-driven solutions. Working collaboratively with cross-functional teams, this position involves designing and enhancing AI models, focusing on efficiency, precision, and scalability. Daily activities include ensuring data quality, monitoring model performance, and generating actionable insights from vast amounts of information. Each day presents opportunities to resolve complex technical challenges, advance important AI projects, and conceive innovative ways to leverage data in transforming the customer experience. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate and customer experiences. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - Master's degree in computer science, computer engineering, or related field PREFERRED QUALIFICATIONS - Advanced degree (PhD) in Computer Science, Machine Learning, Engineering, or a related quantitative field. - Hands-on experience developing and deploying GenAI applications, such as language models, text classification. - Experience programming in Java, C++, Python or related language - Strong understanding of GenAI or NLP fundamentals. - Proficiency in designing and implementing large-scale data pipelines, and cloud-based data infrastructure. - Proven track record of tackling highly ambiguous, complex data challenges and delivering impactful solutions. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist, you'll own the definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping data-driven strategies and addressing complex data challenges. With your expertise in AI, text analysis, embeddings, language modeling, and generation, you'll design and develop scalable AI-powered technology solutions, prioritize initiatives, drive data-driven insights, and deliver business impact. This position will advance applied science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for customer experience. This role requires you to work with a cross-functional team, including scientists, engineers, and product managers, to develop scalable and maintainable AI solutions for both structured and unstructured data. The ideal candidate has strong technical skills in ML, NLP, and GenAI, excellent written documentation skills, and experience with big data technologies. Success in this role requires combining deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges. Key job responsibilities - Develop innovative solutions to complex problems (e.g., extending the functionalities of conversational assistants). - Apply technical expertise to implement novel algorithms and modeling solutions, in collaboration with other scientists and engineers. - Analyze data and define metrics to identify actionable insights and measure improvements in customer experience. - Communicate results and insights to both technical and non-technical audiences through written reports, presentations, and internal/external publications. - Collaborate with product management and engineering teams to integrate and optimize models in production systems. Come join a team of bright, passionate, and customer-obsessed individuals who are having fun and making history. We would love to talk to you! A day in the life A typical day as an Applied Scientist in the Data and AI team involves combining business expertise with hands-on problem-solving in NLP and GenAI. The role encompasses tackling complex data initiatives, ensuring alignment with customer needs and business objectives, and translating business requirements into practical AI-driven solutions. Working collaboratively with cross-functional teams, this position involves designing and enhancing AI models, focusing on efficiency, precision, and scalability. Daily activities include ensuring data quality, monitoring model performance, and generating actionable insights from vast amounts of information. Each day presents opportunities to resolve complex technical challenges, advance important AI projects, and conceive innovative ways to leverage data in transforming the customer experience. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate and customer experiences. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - Master's degree in computer science, computer engineering, or related field PREFERRED QUALIFICATIONS - Advanced degree (PhD) in Computer Science, Machine Learning, Engineering, or a related quantitative field. - Hands-on experience developing and deploying GenAI applications, such as language models, text classification. - Experience programming in Java, C++, Python or related language - Strong understanding of GenAI or NLP fundamentals. - Proficiency in designing and implementing large-scale data pipelines, and cloud-based data infrastructure. - Proven track record of tackling highly ambiguous, complex data challenges and delivering impactful solutions. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
time left to apply End Date: August 30, 2025 (30+ days left to apply) job requisition id JR32240 Job Title Site Manager Job Title Site Manager Job Description Reports to:Construction Manager / Construction Group Leader UK Location: Remote Contract Type: Permanent Introduction to role Vanderlande is a global market leader in material handling systems. Working within projects, the Site Manager will be responsible for the management and delivery of both baggage and civils/MEP work packages in line with the programme schedule operating inside the VI site management structure within large and complex projects. A Site Manager will primarily organise, drive, and manage the safe and efficient execution of the project construction work packages through management of a team of senior site supervisors and wider project site team and is responsible for ensuring safe, appropriate and optimal site conditions are established that facilitate right first time zero defects installation at the required rate of installation. Possession of a comprehensive industry knowledge will be key in ensuring success demonstrated through cross disciplinary strengths, conflict resolution and previous experience of successful delivery within large/complex baggage projects. Proactively driving a Stay Safe culture and right first-time delivery ensuring the project teams and associated supply chain inclusive of subcontractors and third parties understand and implement expected safe working practices during the execution of site delivery phases and work activities of the project. Role Responsibilities As a Site Manager, you will play a critical role in overseeing and coordinating project installation activities to ensure the successful delivery of our baggage handling system projects. You will be responsible for drawing up site plans, monitoring performance, managing stakeholder interactions, and ensuring adherence to quality and safety standards. This role requires strong leadership skills, technical expertise, and a proactive approach to problem-solving. Your responsibilities and activities will include: Lead the development of comprehensive project installation plans in collaboration with the Project Manager, encompassing objectives, organisation, planning, and cost calculations. Monitor Installation quality, timelines, and costs to ensure compliance with standards and budget constraints while providing timely information to stakeholders. Identify, analyse, and address potential problems, risks, and opportunities through proactive corrective and preventive actions, optimising project outcomes. Manage interactions with all project stakeholders to facilitate smooth coordination and communication, ensuring alignment with project goals and objectives. Provide regular and accurate reports to customers, Project Managers, keeping stakeholders informed of installation progress and key milestones. Advise and oversee contracts with Electrical & Mechanical (E&M) subcontractors, ensuring compliance with project specifications and requirements. Ensure adherence to the Vanderlande Process Map and initiate improvements in site management processes to enhance efficiency and effectiveness. Drive continuous improvement initiatives within the project team, identifying areas for enhancement and implementing best practices to optimize project outcomes. Lead and mentor a team of supervisors throughout the project lifecycle, fostering a collaborative and high-performing work environment. Promote a strong culture of safety among project teams, emphasizing adherence to safety protocols and practices to ensure a safe working environment Organize and facilitate all support activities to ensure a smooth high-quality handover to commissioning and support commissioning & testing teams until handover to the customer Analyse projects and prepare site logistics proposals, including logistics planning and management. Prepare sites and assess areas for installation readiness. Create detailed site logistics and management plans. Oversee installation, and handover of steelwork and manage rest materials (reverse logistics) Manage electrical and EM (Electromechanical) installations, including inspections and testing Manage field wiring tests before and after power-on, including safety-related tests Oversee power-up procedures Manage mechanical static inspections and I/O (Input/Output) tests Conduct safety inspections and ensure compliance with safety protocol Oversee Logistics and materials being receiving on-site Checking the readiness of project areas and the criteria for commissioning and installation/testing stages. Verifying Entry Criteria for Commissioning and Installation & Testing Stages Collaborating on the creation of Health, Safety, and Environment (HSE) Plans Collecting HSE Plans from sub-contractors. Developing the initial Master Schedule Creating the Installation File Requesting quotes from supply centres Updating Schedules (Detail, Supply & Installation; Testing & Commission) Handling sales requests for supply centres Role Qualification and Skills Experience in successfully managing teams during delivery of medium and large Automated Material Handling or Baggage Handling System projects. Successful proven management on of all phases within a project lifecycle, ranging from pre-construction through to handover Managing a multi-functional team, interfacing with clients where appropriate, and chairing meetings locally at site level as required. Adept at conflict resolution Possess an awareness and understanding of CDM Regulations and HASWA. Possess the ability to understand engineering drawings, specifications, layouts and successfully interpret project schedules Ability to create robust site planning to complement the master project schedule through owning last planner activities and management of the Look ahead schedule What we offer 28 days of annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Achievers - Employee recognition platform Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. About Us Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services. If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects. You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries. To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.
Jul 19, 2025
Full time
time left to apply End Date: August 30, 2025 (30+ days left to apply) job requisition id JR32240 Job Title Site Manager Job Title Site Manager Job Description Reports to:Construction Manager / Construction Group Leader UK Location: Remote Contract Type: Permanent Introduction to role Vanderlande is a global market leader in material handling systems. Working within projects, the Site Manager will be responsible for the management and delivery of both baggage and civils/MEP work packages in line with the programme schedule operating inside the VI site management structure within large and complex projects. A Site Manager will primarily organise, drive, and manage the safe and efficient execution of the project construction work packages through management of a team of senior site supervisors and wider project site team and is responsible for ensuring safe, appropriate and optimal site conditions are established that facilitate right first time zero defects installation at the required rate of installation. Possession of a comprehensive industry knowledge will be key in ensuring success demonstrated through cross disciplinary strengths, conflict resolution and previous experience of successful delivery within large/complex baggage projects. Proactively driving a Stay Safe culture and right first-time delivery ensuring the project teams and associated supply chain inclusive of subcontractors and third parties understand and implement expected safe working practices during the execution of site delivery phases and work activities of the project. Role Responsibilities As a Site Manager, you will play a critical role in overseeing and coordinating project installation activities to ensure the successful delivery of our baggage handling system projects. You will be responsible for drawing up site plans, monitoring performance, managing stakeholder interactions, and ensuring adherence to quality and safety standards. This role requires strong leadership skills, technical expertise, and a proactive approach to problem-solving. Your responsibilities and activities will include: Lead the development of comprehensive project installation plans in collaboration with the Project Manager, encompassing objectives, organisation, planning, and cost calculations. Monitor Installation quality, timelines, and costs to ensure compliance with standards and budget constraints while providing timely information to stakeholders. Identify, analyse, and address potential problems, risks, and opportunities through proactive corrective and preventive actions, optimising project outcomes. Manage interactions with all project stakeholders to facilitate smooth coordination and communication, ensuring alignment with project goals and objectives. Provide regular and accurate reports to customers, Project Managers, keeping stakeholders informed of installation progress and key milestones. Advise and oversee contracts with Electrical & Mechanical (E&M) subcontractors, ensuring compliance with project specifications and requirements. Ensure adherence to the Vanderlande Process Map and initiate improvements in site management processes to enhance efficiency and effectiveness. Drive continuous improvement initiatives within the project team, identifying areas for enhancement and implementing best practices to optimize project outcomes. Lead and mentor a team of supervisors throughout the project lifecycle, fostering a collaborative and high-performing work environment. Promote a strong culture of safety among project teams, emphasizing adherence to safety protocols and practices to ensure a safe working environment Organize and facilitate all support activities to ensure a smooth high-quality handover to commissioning and support commissioning & testing teams until handover to the customer Analyse projects and prepare site logistics proposals, including logistics planning and management. Prepare sites and assess areas for installation readiness. Create detailed site logistics and management plans. Oversee installation, and handover of steelwork and manage rest materials (reverse logistics) Manage electrical and EM (Electromechanical) installations, including inspections and testing Manage field wiring tests before and after power-on, including safety-related tests Oversee power-up procedures Manage mechanical static inspections and I/O (Input/Output) tests Conduct safety inspections and ensure compliance with safety protocol Oversee Logistics and materials being receiving on-site Checking the readiness of project areas and the criteria for commissioning and installation/testing stages. Verifying Entry Criteria for Commissioning and Installation & Testing Stages Collaborating on the creation of Health, Safety, and Environment (HSE) Plans Collecting HSE Plans from sub-contractors. Developing the initial Master Schedule Creating the Installation File Requesting quotes from supply centres Updating Schedules (Detail, Supply & Installation; Testing & Commission) Handling sales requests for supply centres Role Qualification and Skills Experience in successfully managing teams during delivery of medium and large Automated Material Handling or Baggage Handling System projects. Successful proven management on of all phases within a project lifecycle, ranging from pre-construction through to handover Managing a multi-functional team, interfacing with clients where appropriate, and chairing meetings locally at site level as required. Adept at conflict resolution Possess an awareness and understanding of CDM Regulations and HASWA. Possess the ability to understand engineering drawings, specifications, layouts and successfully interpret project schedules Ability to create robust site planning to complement the master project schedule through owning last planner activities and management of the Look ahead schedule What we offer 28 days of annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Achievers - Employee recognition platform Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. About Us Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services. If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects. You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries. To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
Jul 19, 2025
Full time
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
Communications Manager Willmott Dixon are currently looking to recruit an Assistant Communications Manager / Communications Manager to work with our London & East Construction Business. Our office is based in Hitchin, and we deliver projects across multiple sectors within northern London and East Anglia. This will be a hybrid role which will require a presence in our Hitchin office. This is a 9 month fixed term contract role to cover Maternity Leave. They will be responsible for supporting the implementation of a communication approach that positively engages internal and external stakeholders. Here at Willmott Dixon, we deliver some amazing construction projects that truly delight and astonish our customers, which always results in numerous stories to share both within our business and externally. We need somebody who will be able to engage with our site teams to gather this information, produce some compelling content and then identify the best way in which to share these stories with the business. You don't need to have experience in the construction sector but you will need to have the ability to engage with our people and translate information into an engaging format that is easily understandable for everyone in the business to relate to and understand. In addition to being able to write engaging content, we also need somebody with experience of video editing software such as Adobe Premiere Pro and ideally InDesign. Any experience of photography or directing short videos would be a plus. The Role Some of the duties and responsibilities will include: - Help to deliver creative internal communications across the business. Lead on filming and editing internal videos. Help to organise and deliver internal team meeting events and the associated communications and messaging needed. Help with the management of site events, including all associated communications with the press. Play an active role in developing and delivering cross Company/Group projects that drive improved engagement with, and within, our business. Ensure that once internal projects are agreed, they are delivered effectively within the business. Help to maintain our social media platform across the business that meets Group standards. This will include use of LinkedIn, X and any other appropriate platforms. Develop and manage a knowledge bank of communication resources. Help with the management of award entries with our people. Help to build, support and strengthen collaborative relationships with customers and key stakeholders. Help to manage external communications for our projects in accordance with Group standards. Essential and Desirable Criteria Essential experience: Experience in a communications or marketing role Proven ability to manage multiple competing priorities Proof reading with strong attention to detail Excellent oral and written communication skills and interpersonal skills Using Microsoft suite of Office programmes; inc. Word, Outlook, Excel Use of Adobe Premiere Pro and InDesign Managing digital media platforms Driving licence Desired experience: Photography or directing short videos High impact writing Social media management Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jul 19, 2025
Seasonal
Communications Manager Willmott Dixon are currently looking to recruit an Assistant Communications Manager / Communications Manager to work with our London & East Construction Business. Our office is based in Hitchin, and we deliver projects across multiple sectors within northern London and East Anglia. This will be a hybrid role which will require a presence in our Hitchin office. This is a 9 month fixed term contract role to cover Maternity Leave. They will be responsible for supporting the implementation of a communication approach that positively engages internal and external stakeholders. Here at Willmott Dixon, we deliver some amazing construction projects that truly delight and astonish our customers, which always results in numerous stories to share both within our business and externally. We need somebody who will be able to engage with our site teams to gather this information, produce some compelling content and then identify the best way in which to share these stories with the business. You don't need to have experience in the construction sector but you will need to have the ability to engage with our people and translate information into an engaging format that is easily understandable for everyone in the business to relate to and understand. In addition to being able to write engaging content, we also need somebody with experience of video editing software such as Adobe Premiere Pro and ideally InDesign. Any experience of photography or directing short videos would be a plus. The Role Some of the duties and responsibilities will include: - Help to deliver creative internal communications across the business. Lead on filming and editing internal videos. Help to organise and deliver internal team meeting events and the associated communications and messaging needed. Help with the management of site events, including all associated communications with the press. Play an active role in developing and delivering cross Company/Group projects that drive improved engagement with, and within, our business. Ensure that once internal projects are agreed, they are delivered effectively within the business. Help to maintain our social media platform across the business that meets Group standards. This will include use of LinkedIn, X and any other appropriate platforms. Develop and manage a knowledge bank of communication resources. Help with the management of award entries with our people. Help to build, support and strengthen collaborative relationships with customers and key stakeholders. Help to manage external communications for our projects in accordance with Group standards. Essential and Desirable Criteria Essential experience: Experience in a communications or marketing role Proven ability to manage multiple competing priorities Proof reading with strong attention to detail Excellent oral and written communication skills and interpersonal skills Using Microsoft suite of Office programmes; inc. Word, Outlook, Excel Use of Adobe Premiere Pro and InDesign Managing digital media platforms Driving licence Desired experience: Photography or directing short videos High impact writing Social media management Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Associated Press is the essential global news network, delivering fast, unbiased news from every corner of the world to all media platforms and formats. Founded in 1846, AP today is the most trusted source of independent news and information. On any given day, more than half the world's population sees news from AP. AP invites applications for the position of Editorial Support Executive, based in London. The successful candidate will be expected to: Manage and respond to incoming editorial enquiries from customers and triallists (audio, graphic, interactive, photo, text, and video) via email, phone and web chat. Possess the ability to work effectively with other people across teams and at all levels. Leverage existing escalation paths, communication channels and existing contacts to obtain quick answers for customers. Accurately capture customer information, interactions and insights via Salesforce. Build sustainable relationships through open and interactive communication with editorial and revenue staff across formats and regions, to better understand AP's global coverage as well as the needs of our customers. Represent AP by promoting and encouraging use of AP content and planned coverage as appropriate. Attend and participate in editorial and commercial meetings to represent the 'voice of the customer. Potential to attend customer visits to better educate organizations on how to work with AP's content and support teams. Strong editorial judgement. A solid knowledge of world affairs and AP's media customer base. Sense of urgency and calm demeanor in the face of breaking news or tense situations. Strong customer support and customer-facing skills. Strong commercial acumen, including an understanding of sales needs and the customer life cycle. Excellent communication and presentation skills, written and verbal. Fluency in written and spoken English required. Additional languages an advantage. Knowledge of Salesforce, email marketing, and Slack an advantage (training will be given). All applicants must be able to work in the United Kingdom. This position will report directly to the Senior Manager, Global Customer Communications. Qualified applicants should submit a CV/resume and cover letter to Human Resources via our recruitment link: We will consider strong candidates who do not meet every listed qualification. You may use a cover letter to describe the unique qualifications you would bring to this role. Application deadline is July 28, 2025, at 11:59PM EST. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Jul 19, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Associated Press is the essential global news network, delivering fast, unbiased news from every corner of the world to all media platforms and formats. Founded in 1846, AP today is the most trusted source of independent news and information. On any given day, more than half the world's population sees news from AP. AP invites applications for the position of Editorial Support Executive, based in London. The successful candidate will be expected to: Manage and respond to incoming editorial enquiries from customers and triallists (audio, graphic, interactive, photo, text, and video) via email, phone and web chat. Possess the ability to work effectively with other people across teams and at all levels. Leverage existing escalation paths, communication channels and existing contacts to obtain quick answers for customers. Accurately capture customer information, interactions and insights via Salesforce. Build sustainable relationships through open and interactive communication with editorial and revenue staff across formats and regions, to better understand AP's global coverage as well as the needs of our customers. Represent AP by promoting and encouraging use of AP content and planned coverage as appropriate. Attend and participate in editorial and commercial meetings to represent the 'voice of the customer. Potential to attend customer visits to better educate organizations on how to work with AP's content and support teams. Strong editorial judgement. A solid knowledge of world affairs and AP's media customer base. Sense of urgency and calm demeanor in the face of breaking news or tense situations. Strong customer support and customer-facing skills. Strong commercial acumen, including an understanding of sales needs and the customer life cycle. Excellent communication and presentation skills, written and verbal. Fluency in written and spoken English required. Additional languages an advantage. Knowledge of Salesforce, email marketing, and Slack an advantage (training will be given). All applicants must be able to work in the United Kingdom. This position will report directly to the Senior Manager, Global Customer Communications. Qualified applicants should submit a CV/resume and cover letter to Human Resources via our recruitment link: We will consider strong candidates who do not meet every listed qualification. You may use a cover letter to describe the unique qualifications you would bring to this role. Application deadline is July 28, 2025, at 11:59PM EST. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Job title Continuous Water Quality Monitoring (CWQM) Data Manager Ref 41716 Division Asset Operations & Capital Delivery Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary from £55,000 to £65,000 per annum depending on experience Job grade B Closing date 22/07/2025 We have a fantastic opportunity to join the Continuous Water Quality Monitoring (CWQM)team where you will be responsible for all data management related to the Continuous Water Quality Monitoring programme (CWQM). The CWQM Data Manager will ensure continuous water quality data, and metadata related to the delivery and management of CWQM data are appropriately collected and stored. The data will be used internally and externally, andit must bes managed and stored effectively and in a way that is easily accessible and interpretable. What you'll be doing as a Continuous Water Quality Monitoring (CWQM) Data Manager Manage water quality data from CWQMs and metadata related to CWQM, including asset maintenance records, geospatial, installation, downtime, supporting evidence, and photographic data. Develop and maintain databases for storing and tracking water quality data and the metadata associated with CWQM. Perform quality assurance procedures to ensure data accuracy and reliability. Prepare data reports, charts, and presentations for internal and external stakeholders. Weekly reporting shared with the CWQM team/dashboard showing data availability/uptime/downtime. Work alongside Digital, OT, and the WSO to integrate data into internal systems/tools where appropriate. Annual reporting to the EA following the CWQM Defra guidance. Regulatory reporting as and when requested by regulators. Requirements for the role: avalid UK driving license and or a willingness to travel. What you should bring to the role Experience in producing detailed management reports. Strong analytical background, including Excel, MS Access, SQL, Power BI, ArcGIS Online, and FME. Knowledge and capability in a wide variety of additional analytical tools and ETL (e.g. Python, SQL, Databricks, Microsoft Flow, Azure Data Factory). Degree in Environmental Science, Data Management, Hydrology, or a related field. Experience with remote sensing technologies and water quality monitoring equipment is desirable. Experience working with government agencies and environmental regulations is desirable. Experience using Artificial Intelligence/ Machine Learning to aid interpretation/ prediction of water quality is desirable. What's in it for you? Competitive salary from £55,000 to £65,000 per annum, depending on experience. Annual Leave- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 18, 2025
Full time
Job title Continuous Water Quality Monitoring (CWQM) Data Manager Ref 41716 Division Asset Operations & Capital Delivery Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary from £55,000 to £65,000 per annum depending on experience Job grade B Closing date 22/07/2025 We have a fantastic opportunity to join the Continuous Water Quality Monitoring (CWQM)team where you will be responsible for all data management related to the Continuous Water Quality Monitoring programme (CWQM). The CWQM Data Manager will ensure continuous water quality data, and metadata related to the delivery and management of CWQM data are appropriately collected and stored. The data will be used internally and externally, andit must bes managed and stored effectively and in a way that is easily accessible and interpretable. What you'll be doing as a Continuous Water Quality Monitoring (CWQM) Data Manager Manage water quality data from CWQMs and metadata related to CWQM, including asset maintenance records, geospatial, installation, downtime, supporting evidence, and photographic data. Develop and maintain databases for storing and tracking water quality data and the metadata associated with CWQM. Perform quality assurance procedures to ensure data accuracy and reliability. Prepare data reports, charts, and presentations for internal and external stakeholders. Weekly reporting shared with the CWQM team/dashboard showing data availability/uptime/downtime. Work alongside Digital, OT, and the WSO to integrate data into internal systems/tools where appropriate. Annual reporting to the EA following the CWQM Defra guidance. Regulatory reporting as and when requested by regulators. Requirements for the role: avalid UK driving license and or a willingness to travel. What you should bring to the role Experience in producing detailed management reports. Strong analytical background, including Excel, MS Access, SQL, Power BI, ArcGIS Online, and FME. Knowledge and capability in a wide variety of additional analytical tools and ETL (e.g. Python, SQL, Databricks, Microsoft Flow, Azure Data Factory). Degree in Environmental Science, Data Management, Hydrology, or a related field. Experience with remote sensing technologies and water quality monitoring equipment is desirable. Experience working with government agencies and environmental regulations is desirable. Experience using Artificial Intelligence/ Machine Learning to aid interpretation/ prediction of water quality is desirable. What's in it for you? Competitive salary from £55,000 to £65,000 per annum, depending on experience. Annual Leave- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We have a fantastic opportunity to join the Continuous Water Quality Monitoring (CWQM)team where you will be responsible for all data management related to the Continuous Water Quality Monitoring programme (CWQM). The CWQM Data Manager will ensure continuous water quality data, and metadata related to the delivery and management of CWQM data are appropriately collected and stored. The data will be used internally and externally, andit must bes managed and stored effectively and in a way that is easily accessible and interpretable. What you'll be doing as a Continuous Water Quality Monitoring (CWQM) Data Manager Manage water quality data from CWQMs and metadata related to CWQM, including asset maintenance records, geospatial, installation, downtime, supporting evidence, and photographic data. Develop and maintain databases for storing and tracking water quality data and the metadata associated with CWQM. Perform quality assurance procedures to ensure data accuracy and reliability. Prepare data reports, charts, and presentations for internal and external stakeholders. Weekly reporting shared with the CWQM team/dashboard showing data availability/uptime/downtime. Work alongside Digital, OT, and the WSO to integrate data into internal systems/tools where appropriate. Annual reporting to the EA following the CWQM Defra guidance. Regulatory reporting as and when requested by regulators. Base location: Hybrid - Clearwater Court - RG1 8DB. Requirements for the role: avalid UK driving license and or a willingness to travel. What you should bring to the role Experience in producing detailed management reports. Strong analytical background, including Excel, MS Access, SQL, Power BI, ArcGIS Online, and FME. Knowledge and capability in a wide variety of additional analytical tools and ETL (e.g. Python, SQL, Databricks, Microsoft Flow, Azure Data Factory). Extensive previous experience in data management. Degree in Environmental Science, Data Management, Hydrology, or a related field. Experience with remote sensing technologies and water quality monitoring equipment is desirable. Experience working with government agencies and environmental regulations is desirable. Experience using Artificial Intelligence/ Machine Learning to aid interpretation/ prediction of water quality is desirable. What's in it for you? Competitive salary from £55,000 to £65,000 per annum, depending on experience. Annual Leave- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 18, 2025
Full time
We have a fantastic opportunity to join the Continuous Water Quality Monitoring (CWQM)team where you will be responsible for all data management related to the Continuous Water Quality Monitoring programme (CWQM). The CWQM Data Manager will ensure continuous water quality data, and metadata related to the delivery and management of CWQM data are appropriately collected and stored. The data will be used internally and externally, andit must bes managed and stored effectively and in a way that is easily accessible and interpretable. What you'll be doing as a Continuous Water Quality Monitoring (CWQM) Data Manager Manage water quality data from CWQMs and metadata related to CWQM, including asset maintenance records, geospatial, installation, downtime, supporting evidence, and photographic data. Develop and maintain databases for storing and tracking water quality data and the metadata associated with CWQM. Perform quality assurance procedures to ensure data accuracy and reliability. Prepare data reports, charts, and presentations for internal and external stakeholders. Weekly reporting shared with the CWQM team/dashboard showing data availability/uptime/downtime. Work alongside Digital, OT, and the WSO to integrate data into internal systems/tools where appropriate. Annual reporting to the EA following the CWQM Defra guidance. Regulatory reporting as and when requested by regulators. Base location: Hybrid - Clearwater Court - RG1 8DB. Requirements for the role: avalid UK driving license and or a willingness to travel. What you should bring to the role Experience in producing detailed management reports. Strong analytical background, including Excel, MS Access, SQL, Power BI, ArcGIS Online, and FME. Knowledge and capability in a wide variety of additional analytical tools and ETL (e.g. Python, SQL, Databricks, Microsoft Flow, Azure Data Factory). Extensive previous experience in data management. Degree in Environmental Science, Data Management, Hydrology, or a related field. Experience with remote sensing technologies and water quality monitoring equipment is desirable. Experience working with government agencies and environmental regulations is desirable. Experience using Artificial Intelligence/ Machine Learning to aid interpretation/ prediction of water quality is desirable. What's in it for you? Competitive salary from £55,000 to £65,000 per annum, depending on experience. Annual Leave- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? By surrounding ourselves with innovative people, supportive people and "attention to detail" people. About the Role We are looking for an experienced and motivated Commercial Manager to lead the commercial functions within our Greater London development business . This is a key leadership role, responsible for managing procurement strategies, contract negotiations, cost reporting, and commercial risk across a diverse and high-value portfolio. Our projects range from a multi-phase development at the Olympic Park to the delivery of a strategic new site at Gilston , which includes 8,500 homes and associated infrastructure . As a growing region, we offer exciting opportunities for future development and career progression. Where will you be working? Based out of our officer in London, WC1X 8QR. You will be expected to be in the office twice a week (Mondays and Tuesdays) and will work remote the rest of the week, however you will be required to visit other sites as necessary, subject to business requirements. Key Responsibilities Lead procurement and contract negotiations for main contractor, subcontractor, and supplier packages, including those exceeding £100m. Manage the commercial reporting process, ensuring timely, accurate, and transparent cost reports. Oversee internal authorisation processes and ensure accurate execution of contractual documentation. Manage variation accounts and support legal claims in collaboration with legal teams. Appoint and manage Employers Agents and Quantity Surveying consultants across projects. Provide cost planning and estimating support for new business opportunities. Ensure compliance with contractual responsibilities and internal governance. Collaborate effectively with internal and external stakeholders to drive commercial success. Influence and advise in joint venture scenarios to secure optimal commercial outcomes. About You Essential: Extensive experience with main contractors, consultancies, or developers. Broad knowledge of procurement routes and contract types. Strong understanding of cost reporting and business timetables. Proven ability to manage internal and external commercial professionals. Degree or equivalent qualification in Quantity Surveying. Collaborative team player with excellent communication and influencing skills. Ability to manage multiple priorities effectively. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Bonus Scheme Company Car/Allowance Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? By surrounding ourselves with innovative people, supportive people and "attention to detail" people. About the Role We are looking for an experienced and motivated Commercial Manager to lead the commercial functions within our Greater London development business . This is a key leadership role, responsible for managing procurement strategies, contract negotiations, cost reporting, and commercial risk across a diverse and high-value portfolio. Our projects range from a multi-phase development at the Olympic Park to the delivery of a strategic new site at Gilston , which includes 8,500 homes and associated infrastructure . As a growing region, we offer exciting opportunities for future development and career progression. Where will you be working? Based out of our officer in London, WC1X 8QR. You will be expected to be in the office twice a week (Mondays and Tuesdays) and will work remote the rest of the week, however you will be required to visit other sites as necessary, subject to business requirements. Key Responsibilities Lead procurement and contract negotiations for main contractor, subcontractor, and supplier packages, including those exceeding £100m. Manage the commercial reporting process, ensuring timely, accurate, and transparent cost reports. Oversee internal authorisation processes and ensure accurate execution of contractual documentation. Manage variation accounts and support legal claims in collaboration with legal teams. Appoint and manage Employers Agents and Quantity Surveying consultants across projects. Provide cost planning and estimating support for new business opportunities. Ensure compliance with contractual responsibilities and internal governance. Collaborate effectively with internal and external stakeholders to drive commercial success. Influence and advise in joint venture scenarios to secure optimal commercial outcomes. About You Essential: Extensive experience with main contractors, consultancies, or developers. Broad knowledge of procurement routes and contract types. Strong understanding of cost reporting and business timetables. Proven ability to manage internal and external commercial professionals. Degree or equivalent qualification in Quantity Surveying. Collaborative team player with excellent communication and influencing skills. Ability to manage multiple priorities effectively. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Bonus Scheme Company Car/Allowance Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Our team is the best in the industry - is it time for you to join us? As a sub division of GAP Pump Services, GAP Power Solutions provides advice, servicing, maintenance and repair for our stage V generator fleet, including associated ancillaries. GAP Power Solutions includes a large range of generators, fuel Tanks, Cables and MDU/AMF panels power solutions. The Role: The Technical Solutions Manager will design, commission and troubleshoot Power Installations for major construction and utilities projects across the country. As part of our high-performing regional team, you will be responsible for traveling across our regional depots and customer sites and act as the expert in your field. You will responsible for the end-to-end process of specifying, designing, costing and delivering Generator Power across both construction, utility and wastewater sectors. Please note this role will involve extensive travel across North West England and therefore we are flexible on the suitable candidate's location. Successful applicants should demonstrate the following: A proven track record within the Power industry is essential Sound and current knowledge of Generators & Stage V Engines is highly desirable. CITB/NVQ qualification would be highly desirable Flexible attitude to suit the changing needs of the region. Strong attention to detail and accuracy with the ability to work effectively under pressure Driving License (essential) GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Company Vehicle Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Jul 18, 2025
Full time
Our team is the best in the industry - is it time for you to join us? As a sub division of GAP Pump Services, GAP Power Solutions provides advice, servicing, maintenance and repair for our stage V generator fleet, including associated ancillaries. GAP Power Solutions includes a large range of generators, fuel Tanks, Cables and MDU/AMF panels power solutions. The Role: The Technical Solutions Manager will design, commission and troubleshoot Power Installations for major construction and utilities projects across the country. As part of our high-performing regional team, you will be responsible for traveling across our regional depots and customer sites and act as the expert in your field. You will responsible for the end-to-end process of specifying, designing, costing and delivering Generator Power across both construction, utility and wastewater sectors. Please note this role will involve extensive travel across North West England and therefore we are flexible on the suitable candidate's location. Successful applicants should demonstrate the following: A proven track record within the Power industry is essential Sound and current knowledge of Generators & Stage V Engines is highly desirable. CITB/NVQ qualification would be highly desirable Flexible attitude to suit the changing needs of the region. Strong attention to detail and accuracy with the ability to work effectively under pressure Driving License (essential) GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Company Vehicle Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Our client is a successful and well-established manufacturer, they are looking for a Sales Engineer to join their team. As a Sales Engineer, you will be responsible for new business development, as well as account management as you oversee new customer projects as they progress. You will engage in sales to grow the company s business to the targeted level required, and deliver the sales forecast as part of the Sales & Engineering team. This role is will be based on-site at the company in the Halifax / Huddersfield area, where you contact potential customers, and plan visits. You will then spend time on the road carrying out client/customer visits around the UK to present sales pitches and establish customer s technical requirements. The company requires that you live in a commutable distance to their site in Elland, as you will be expected to carry out sales development from there. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: • An experienced Sales Engineer who is used to travelling to customer sites across the UK. • You come with yoir own portfolio of customers from the Food or Beverages manufacturing industry. • Experience in production / manufacturing machinery would be an advantage. • You have a relevant Engineering degree / qualification. • Excellent listening, negotiation, and presentation skills. • Ability to effectively plan your own diary with customer visits across the UK. • Ability to communicate, present and influence all levels of organisations. • Ability to drive sales processes from plan to close. • Ability to position products against competitors. • Full UK driving licence and own transport. Responsibilities: • Responsible for managing business sales targets in line with the business strategy and yearly growth. • Influence business with reports and deliverance on required sales. • To provide regular weekly/monthly and annual reports. • Future targeted fields of customer interest within the Business sector. • To liaise with Technical - Engineering team with a measured Route to Market plan for all projects. • Share plans with Senior Sales Manager to develop the sales business in line with all operational requirement of the business. • To own and exceed annual sales targets and build a structured Sales accounts portfolio. • To build and maintain strong and long-lasting customer relationships and strategic partners. • Develop a Sales business vision and deliver business goals and targets. • Working closely with the Technical / Engineering Team to deliver efficient working relationship with all. • Develop a yearly by month approach reporting system that all levels of the business can understand. • Reporting any Business critical business at risk quality complaints to the Senior Sales Manager. • Developing and executing executive strategic plan to achieve sales targets and expand the customer base. • To own and exceed annual sales targets (Business Objectives) and build a structured approach to deliver the Annual Operational Plan sales targets. • To build and maintain strong and long-lasting customer relationships and strategic partners. • Explore different sales channels within the Business sector, creating a wider portfolio. • Customer quotes/Briefs have all the true associated requirements to assure a true financial deliverance can be achieved in all Projects. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future. Salary: Up to £55k depending on experience + £5k Car Allowance Hours of work: Flexible day time hours, Monday to Friday. Previous job titles could include; Technical Sales Executive / Technical Sales Engineer / External Sales / Key Account Manager / Field Sales Executive / Engineering Sales Consultant / Technical Account Manager / Pre-Sales Engineer / Post-Sales Engineer / Channel Sales Engineer / Sales Operations Engineer / Solutions Engineer / Applications Engineer / Field Engineer / National Sales Manager / Area Sales / External Sales / Regional Sales / similar sales engineering role.
Jul 18, 2025
Full time
Our client is a successful and well-established manufacturer, they are looking for a Sales Engineer to join their team. As a Sales Engineer, you will be responsible for new business development, as well as account management as you oversee new customer projects as they progress. You will engage in sales to grow the company s business to the targeted level required, and deliver the sales forecast as part of the Sales & Engineering team. This role is will be based on-site at the company in the Halifax / Huddersfield area, where you contact potential customers, and plan visits. You will then spend time on the road carrying out client/customer visits around the UK to present sales pitches and establish customer s technical requirements. The company requires that you live in a commutable distance to their site in Elland, as you will be expected to carry out sales development from there. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: • An experienced Sales Engineer who is used to travelling to customer sites across the UK. • You come with yoir own portfolio of customers from the Food or Beverages manufacturing industry. • Experience in production / manufacturing machinery would be an advantage. • You have a relevant Engineering degree / qualification. • Excellent listening, negotiation, and presentation skills. • Ability to effectively plan your own diary with customer visits across the UK. • Ability to communicate, present and influence all levels of organisations. • Ability to drive sales processes from plan to close. • Ability to position products against competitors. • Full UK driving licence and own transport. Responsibilities: • Responsible for managing business sales targets in line with the business strategy and yearly growth. • Influence business with reports and deliverance on required sales. • To provide regular weekly/monthly and annual reports. • Future targeted fields of customer interest within the Business sector. • To liaise with Technical - Engineering team with a measured Route to Market plan for all projects. • Share plans with Senior Sales Manager to develop the sales business in line with all operational requirement of the business. • To own and exceed annual sales targets and build a structured Sales accounts portfolio. • To build and maintain strong and long-lasting customer relationships and strategic partners. • Develop a Sales business vision and deliver business goals and targets. • Working closely with the Technical / Engineering Team to deliver efficient working relationship with all. • Develop a yearly by month approach reporting system that all levels of the business can understand. • Reporting any Business critical business at risk quality complaints to the Senior Sales Manager. • Developing and executing executive strategic plan to achieve sales targets and expand the customer base. • To own and exceed annual sales targets (Business Objectives) and build a structured approach to deliver the Annual Operational Plan sales targets. • To build and maintain strong and long-lasting customer relationships and strategic partners. • Explore different sales channels within the Business sector, creating a wider portfolio. • Customer quotes/Briefs have all the true associated requirements to assure a true financial deliverance can be achieved in all Projects. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future. Salary: Up to £55k depending on experience + £5k Car Allowance Hours of work: Flexible day time hours, Monday to Friday. Previous job titles could include; Technical Sales Executive / Technical Sales Engineer / External Sales / Key Account Manager / Field Sales Executive / Engineering Sales Consultant / Technical Account Manager / Pre-Sales Engineer / Post-Sales Engineer / Channel Sales Engineer / Sales Operations Engineer / Solutions Engineer / Applications Engineer / Field Engineer / National Sales Manager / Area Sales / External Sales / Regional Sales / similar sales engineering role.
Deputy Store Manager, Battersea Power Station London, LND, GB Permanent Shaped by our founding story and inspired by the people we work with, we seek individuals who stand up for what they believe in. As a company, we are bold and dynamic, driven by passion and excellence. Together, we think and act future-oriented, continue to innovate, and push boundaries in a traditional industry. With us, you can be your true self. "We Empower, we Exceed, we Engineer". Deputy Store Manager, Battersea Power Station (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? Reporting to the IWC Boutique Manager, the IWC Deputy Manager assists them in the management of the Boutique to ensure operational profitability through team development, superior customer experience and excellent CRM activity. Build and uphold boutique reputation through exceeding client expectations whilst adhering to IWC policies and procedures. Key responsibilities: Achieves monthly and yearly Boutique turnover and business KPI's Achieve personal targets of 10% share of the TO in line with Boutique's target Sets goal for all sales associates and motivates team on a daily basis Conduct monthly performance review in the absence of the BM Work closely with and support the boutique manager with all managerial and operational tasks Building and maintaining strong relationships with clients and stakeholders as well as office team Identify and/or creates sales opportunities inside and outside boutique environment CRM Works with the entire Boutique Team to ensure all IWC CRM KPI's are met Leads by example on all CRM behaviours and disciplines Ensures that the data collected is according to the boutique's target Make sure that the team is following up on potential and existing clients Develop his/her own clients and be an example to the team Assist the BM and CRM representative to achieve the given CRM targets Operations Make sure that stocktake is done monthly and there are no discrepancies Make sure that the stock is always saleable condition Input on stock management, reviews stock levels and communicates product needs Assists the BM with Boutique administration (cash flow, shipments, repairs, security) Ensure all the administrative work is completed on time Ensures communication with platform management and HQ in the absence of the BM Assist Marketing department with consignments Make sure that the boutique standards are at its highest at all times Maintain the boutique according to global IWC visual merchandising standards Training Holds briefings to ensure consistent level of communication and information Assist BM in creating a training rota, follow-up and feedback Create coaching rota and allocate staff coaching between BM and him/herself Keep a record of internal and external trainings, allocate according to the floor coverage and respect the deadlines Strive to achieve the target of 25% conversion in CS to sales Make the department proactive and, through process, manage complaints Ensures the timeliness of repairs taken in by the store Educate the team with consistent communication Assist BM in making sure that the Selling Ceremony is delivered Represents the Brand inside and outside the Boutique Strive to achieve 100% in Mystery shopping result for the Boutique team Ensure impeccable grooming standards according to guidelines Upholds and delivers company's customer service standards Handle customer service requests and respective processes Develops external partner relationships to build brand awareness and client recruitment HOW WILL YOU EXPERIENCE SUCCESS WITH US? At least 3 years of experience in luxury environment ideally in a sales and/or management role Very good general education, sense for etiquette and presentation Strong sense of luxury service, aesthetics and proactive approach Result and action oriented with strong entrepreneurial mind-set Good interpersonal competences and empathic Good analytical and organisational skills Fluent in local language and ideally one more relevant tourist language WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Boutique Manager 3rd Stage - Interview with the Retail Manager 3rd Stage - Interview with the Brand Director
Jul 18, 2025
Full time
Deputy Store Manager, Battersea Power Station London, LND, GB Permanent Shaped by our founding story and inspired by the people we work with, we seek individuals who stand up for what they believe in. As a company, we are bold and dynamic, driven by passion and excellence. Together, we think and act future-oriented, continue to innovate, and push boundaries in a traditional industry. With us, you can be your true self. "We Empower, we Exceed, we Engineer". Deputy Store Manager, Battersea Power Station (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? Reporting to the IWC Boutique Manager, the IWC Deputy Manager assists them in the management of the Boutique to ensure operational profitability through team development, superior customer experience and excellent CRM activity. Build and uphold boutique reputation through exceeding client expectations whilst adhering to IWC policies and procedures. Key responsibilities: Achieves monthly and yearly Boutique turnover and business KPI's Achieve personal targets of 10% share of the TO in line with Boutique's target Sets goal for all sales associates and motivates team on a daily basis Conduct monthly performance review in the absence of the BM Work closely with and support the boutique manager with all managerial and operational tasks Building and maintaining strong relationships with clients and stakeholders as well as office team Identify and/or creates sales opportunities inside and outside boutique environment CRM Works with the entire Boutique Team to ensure all IWC CRM KPI's are met Leads by example on all CRM behaviours and disciplines Ensures that the data collected is according to the boutique's target Make sure that the team is following up on potential and existing clients Develop his/her own clients and be an example to the team Assist the BM and CRM representative to achieve the given CRM targets Operations Make sure that stocktake is done monthly and there are no discrepancies Make sure that the stock is always saleable condition Input on stock management, reviews stock levels and communicates product needs Assists the BM with Boutique administration (cash flow, shipments, repairs, security) Ensure all the administrative work is completed on time Ensures communication with platform management and HQ in the absence of the BM Assist Marketing department with consignments Make sure that the boutique standards are at its highest at all times Maintain the boutique according to global IWC visual merchandising standards Training Holds briefings to ensure consistent level of communication and information Assist BM in creating a training rota, follow-up and feedback Create coaching rota and allocate staff coaching between BM and him/herself Keep a record of internal and external trainings, allocate according to the floor coverage and respect the deadlines Strive to achieve the target of 25% conversion in CS to sales Make the department proactive and, through process, manage complaints Ensures the timeliness of repairs taken in by the store Educate the team with consistent communication Assist BM in making sure that the Selling Ceremony is delivered Represents the Brand inside and outside the Boutique Strive to achieve 100% in Mystery shopping result for the Boutique team Ensure impeccable grooming standards according to guidelines Upholds and delivers company's customer service standards Handle customer service requests and respective processes Develops external partner relationships to build brand awareness and client recruitment HOW WILL YOU EXPERIENCE SUCCESS WITH US? At least 3 years of experience in luxury environment ideally in a sales and/or management role Very good general education, sense for etiquette and presentation Strong sense of luxury service, aesthetics and proactive approach Result and action oriented with strong entrepreneurial mind-set Good interpersonal competences and empathic Good analytical and organisational skills Fluent in local language and ideally one more relevant tourist language WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Boutique Manager 3rd Stage - Interview with the Retail Manager 3rd Stage - Interview with the Brand Director
