is the world's leading platform for digital assets, powering billions in transactions and enabling global financial access.Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. As we expand our global footprint, we are seeking a highly entrepreneurial and strategic Market Lead to grow PnL on our most important customer segment: VIPs. Reporting to the Vice President of Product, this role acts as the functional lead of the market - responsible for defining the program and growing its PnL. WHAT YOU WILL DO Define and Drive VIP Strategy Develop and lead the firm's VIP program strategy, aligning it with broader business goals. Analyze customer segments, operational gaps, and growth opportunities to significantly impact P&L performance. Partner closely with the VP of Product to align on strategy, roadmap, and resource allocation. Shape Product and Influence Stakeholders Leverage deep local knowledge and user empathy to inform product positioning, market fit, messaging, and feature prioritization. Advocate for VIP-focused initiatives across the organization, ensuring cross-functional alignment and prioritization. Execute and Optimize the VIP Program Design and refine operational processes to drive measurable outcomes in segment-specific P&L growth. Own and deepen relationships with VIP clients, ensuring excellence at every touchpoint-from onboarding to trading inquiries. Represent the firm externally through thought leadership, including speaking at industry events and hosting weekly crypto meetups. Build and Expand Growth Channels Proactively identify and engage potential VIP clients to improve retention and drive seamless program conversion. Discover and execute new acquisition channels tailored to high-value clients. Collaborate with marketing to ensure effective execution of campaigns targeted at VIPs. Scale and Operationalize Establish and monitor key performance indicators to track program success and drive continuous improvement. Identify risks, surface market-specific insights, and escalate high-impact opportunities to executive leadership. Stay agile and responsive to rapidly shifting market conditions and competitive dynamics. WHO YOU ARE A proactive builder and operator with a track record of launching high-impact initiatives in fast-paced, ambiguous environments. Experienced in digital financial products, fintech, or emerging technologies. Data-driven and results-oriented, with strong analytical capabilities. Globally minded and culturally adaptable, able to collaborate across diverse teams and markets. A clear communicator and effective influencer across functions. Strategic and hands-on-you think big and execute relentlessly WHAT YOU WILL NEED Bachelor's degree required; advanced degree preferred. 5 years in business development, strategy, operations, or general management. Previous experience in crypto, fintech, or technology-driven sectors is highly desirable. Ability to work flexibly across time zones and market conditions. Willingness to travel to lead on-the-ground efforts and build local relationships. WHY JOIN US Own and drive the success of an entire market. Be part of a mission-driven company that is shaping the future of global finance. Work with some of the brightest minds in crypto, technology, and operations. Enjoy flexible work policies, competitive compensation, and opportunities for personal and professional growth. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company This is a hybrid role based in our London office, with a mandatory in-office presence four days per week. Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website This role requires working from our London office four days a week. Can you accommodate this hybrid schedule? Select Do you have the legal right to work in the UK? Select
Jul 19, 2025
Full time
is the world's leading platform for digital assets, powering billions in transactions and enabling global financial access.Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. As we expand our global footprint, we are seeking a highly entrepreneurial and strategic Market Lead to grow PnL on our most important customer segment: VIPs. Reporting to the Vice President of Product, this role acts as the functional lead of the market - responsible for defining the program and growing its PnL. WHAT YOU WILL DO Define and Drive VIP Strategy Develop and lead the firm's VIP program strategy, aligning it with broader business goals. Analyze customer segments, operational gaps, and growth opportunities to significantly impact P&L performance. Partner closely with the VP of Product to align on strategy, roadmap, and resource allocation. Shape Product and Influence Stakeholders Leverage deep local knowledge and user empathy to inform product positioning, market fit, messaging, and feature prioritization. Advocate for VIP-focused initiatives across the organization, ensuring cross-functional alignment and prioritization. Execute and Optimize the VIP Program Design and refine operational processes to drive measurable outcomes in segment-specific P&L growth. Own and deepen relationships with VIP clients, ensuring excellence at every touchpoint-from onboarding to trading inquiries. Represent the firm externally through thought leadership, including speaking at industry events and hosting weekly crypto meetups. Build and Expand Growth Channels Proactively identify and engage potential VIP clients to improve retention and drive seamless program conversion. Discover and execute new acquisition channels tailored to high-value clients. Collaborate with marketing to ensure effective execution of campaigns targeted at VIPs. Scale and Operationalize Establish and monitor key performance indicators to track program success and drive continuous improvement. Identify risks, surface market-specific insights, and escalate high-impact opportunities to executive leadership. Stay agile and responsive to rapidly shifting market conditions and competitive dynamics. WHO YOU ARE A proactive builder and operator with a track record of launching high-impact initiatives in fast-paced, ambiguous environments. Experienced in digital financial products, fintech, or emerging technologies. Data-driven and results-oriented, with strong analytical capabilities. Globally minded and culturally adaptable, able to collaborate across diverse teams and markets. A clear communicator and effective influencer across functions. Strategic and hands-on-you think big and execute relentlessly WHAT YOU WILL NEED Bachelor's degree required; advanced degree preferred. 5 years in business development, strategy, operations, or general management. Previous experience in crypto, fintech, or technology-driven sectors is highly desirable. Ability to work flexibly across time zones and market conditions. Willingness to travel to lead on-the-ground efforts and build local relationships. WHY JOIN US Own and drive the success of an entire market. Be part of a mission-driven company that is shaping the future of global finance. Work with some of the brightest minds in crypto, technology, and operations. Enjoy flexible work policies, competitive compensation, and opportunities for personal and professional growth. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company This is a hybrid role based in our London office, with a mandatory in-office presence four days per week. Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website This role requires working from our London office four days a week. Can you accommodate this hybrid schedule? Select Do you have the legal right to work in the UK? Select
Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. InsuraTec Services Group is a leading insurance brokerage dedicated to helping individuals and families secure their financial future. Our commitment to transparency, innovation, and client-focused solutions sets us apart in the industry. If you're seeking a remote career with flexibility and growth potential in insurance sales, we provide the training and leads to help you succeed. Position Overview: We are looking for a motivated Remote Territory Sales Executive to join our team. This is a commission-only position offering the flexibility to work from home and control your own schedule. No cold calling or door-to-door sales required, and no prior experience is necessary. We provide comprehensive training for the right candidate, including assistance in obtaining your life insurance license. Key Responsibilities: Sales : Sell a variety of life insurance products tailored to clients' needs. Client Focus : Build strong client relationships by understanding their needs and providing appropriate solutions. Leads Driven : Work with company-generated leads to connect with potential clientsno cold calling required. Training : Full training provided, including support in obtaining your life insurance license. Self-Management : Work at your own pace, managing your time and workload to achieve your sales targets. Integrity : Conduct all interactions with honesty and a client-first approach. Customer Service : Deliver exceptional service to ensure long-term client satisfaction. Requirements: Must have or be willing to obtain a life insurance license (training provided). Self-driven with a strong desire to succeed in a sales role. Excellent communication and customer service skills. Ability to work independently in a remote setting. Full-time commitment preferred. 100% commission-based earnings with a competitive structure. Remote work from the comfort of your home. Comprehensive training and support provided. Career growth opportunities within the company. Join InsuraTec Services Group and take control of your career in a flexible, remote work environment. We believe in supporting our team members' success through comprehensive training and a steady flow of leads. No experience is necessaryjust the drive to succeed and the willingness to learn.
Jul 19, 2025
Full time
Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. InsuraTec Services Group is a leading insurance brokerage dedicated to helping individuals and families secure their financial future. Our commitment to transparency, innovation, and client-focused solutions sets us apart in the industry. If you're seeking a remote career with flexibility and growth potential in insurance sales, we provide the training and leads to help you succeed. Position Overview: We are looking for a motivated Remote Territory Sales Executive to join our team. This is a commission-only position offering the flexibility to work from home and control your own schedule. No cold calling or door-to-door sales required, and no prior experience is necessary. We provide comprehensive training for the right candidate, including assistance in obtaining your life insurance license. Key Responsibilities: Sales : Sell a variety of life insurance products tailored to clients' needs. Client Focus : Build strong client relationships by understanding their needs and providing appropriate solutions. Leads Driven : Work with company-generated leads to connect with potential clientsno cold calling required. Training : Full training provided, including support in obtaining your life insurance license. Self-Management : Work at your own pace, managing your time and workload to achieve your sales targets. Integrity : Conduct all interactions with honesty and a client-first approach. Customer Service : Deliver exceptional service to ensure long-term client satisfaction. Requirements: Must have or be willing to obtain a life insurance license (training provided). Self-driven with a strong desire to succeed in a sales role. Excellent communication and customer service skills. Ability to work independently in a remote setting. Full-time commitment preferred. 100% commission-based earnings with a competitive structure. Remote work from the comfort of your home. Comprehensive training and support provided. Career growth opportunities within the company. Join InsuraTec Services Group and take control of your career in a flexible, remote work environment. We believe in supporting our team members' success through comprehensive training and a steady flow of leads. No experience is necessaryjust the drive to succeed and the willingness to learn.
Head of Training & Certification - KOREA, Training and Certification Job ID: Amazon Web Services Korea LLC To meet the growing demand for AWS Training around the globe we need exceptionally talented, bright, and driven people. If you have a passion for learning, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you. Here is your chance to join the Training & Certification team, working in the highly visible role of Head of Training & Certification - Korea. In this role, you will be responsible for leading the Korea Training and Certification Business Development Manager team. You will develop and own relationships with top AWS customers, helping our customers drive a long term transformation agenda, accelerating customers use of AWS Cloud. You will coach and manage a team of Business Development Managers. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, customer enablement and technology. You will have excellent communication skills and proven business development experience, ideally in the IT sector. Experience in supporting customer enablement or training and SaaS Sales will further enable your success. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep. Key job responsibilities • Work closely with the Account and Partner Teams to identify, plan and deliver Training and Certification Programs for AWS Partner and Customer Audiences. • Own executive relationships with AWS top customers to drive their long term learning and development and transformation agendas in partnership with AWS. • Have AWS managerial experience and a background in leading through a matrix team structure to deliver results. • Work closely with the Customer Success Management team in Training and Certification and the broader business to ensure customer adoption of training is being acted upon. • Collaborate across teams within AWS, e.g., Solution Architects, Product and curriculum teams to establish local programs that deliver downstream impact for the customer and AWS. • Coach and manage a team of Business Development Managers, setting team and individual goals and revenue plans and successfully meet or exceed these as a team. • Maintain a strong relationship with stakeholders to ensure flawless execution of training plans. • Work closely with AWS KR leadership to help plan and execute a comprehensive AWS digital skills development framework across KR and influence think big opportunities to drive skills agenda together with the country leadership team. • Create & nurture Training Partnerships in KR supporting them to drive business, collaborating closely with the AWS Training partner team in KR to expand training through Training partners. • Develop a strategy to cooperate with local and national organizations, including public sector, higher education, skills councils, Public Policy or large non-profit or for-profit organizations to design, build and execute long-term projects supporting Digital Skills • Evangelize AWS Training & Certification at company and industry events. • Manage and drive all training investment programs in country, including philanthropic sponsoring or funded training projects for customers, AWS partners or a wider audience. • Drive training engagements at the CXO level as well as with Line of Business Leaders across complex organizations. • Build & maintain a pipeline of training opportunities and provide regular forecasts. • Prepare and deliver business reviews to senior management. A day in the life Your day starts with a fresh coffee or tea organising yourself for you day ahead. You help coordinate your teams engagement with account managers to understand customer needs, getting directly involved in specific strategic customer pursuits. You reach out to key customers to help them to understand the possibilities of leveraging AWS training. In the afternoon, you debrief your team's progress against goals and metrics, and review specific Learning Needs Assessments and proposed training plans. Success! The customer wants the training your team have suggested. Now you can monitor the planning and delivery of training outcomes while updating your forecasts. For the remainder of the day you work on a Think Big proposal to deliver a series of scaled training events focused on new and emerging AI technologies. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - Senior Leadership Experience: Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields, with proven people leadership managing multiple teams or sizeable organizations. - Vendor & Partnership Management: Proven experience managing relationships with external vendors, distributors, strategic partners, and learning providers - Bilingual Communication Excellence: Strong verbal and written communication skills with native-level fluency in both English and Korean - Executive Sales Leadership: Demonstrated business development and sales leadership experience at the C-suite level, with a track record of driving revenue growth and strategic partnerships PREFERRED QUALIFICATIONS - 5+ years of managing and developing high performance teams experience - Bachelor's degree or equivalent - Experience conducting Training Needs Assessments, developing training plans and demonstrated commercial experience and business acumen. - Ideally previous experience working in large multi-national companies and knowledge of Amazon Web Services for Cloud Computing concepts - Experience engaging and presenting to senior executives (CXO level) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Head of Training & Certification - KOREA, Training and Certification Job ID: Amazon Web Services Korea LLC To meet the growing demand for AWS Training around the globe we need exceptionally talented, bright, and driven people. If you have a passion for learning, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you. Here is your chance to join the Training & Certification team, working in the highly visible role of Head of Training & Certification - Korea. In this role, you will be responsible for leading the Korea Training and Certification Business Development Manager team. You will develop and own relationships with top AWS customers, helping our customers drive a long term transformation agenda, accelerating customers use of AWS Cloud. You will coach and manage a team of Business Development Managers. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, customer enablement and technology. You will have excellent communication skills and proven business development experience, ideally in the IT sector. Experience in supporting customer enablement or training and SaaS Sales will further enable your success. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep. Key job responsibilities • Work closely with the Account and Partner Teams to identify, plan and deliver Training and Certification Programs for AWS Partner and Customer Audiences. • Own executive relationships with AWS top customers to drive their long term learning and development and transformation agendas in partnership with AWS. • Have AWS managerial experience and a background in leading through a matrix team structure to deliver results. • Work closely with the Customer Success Management team in Training and Certification and the broader business to ensure customer adoption of training is being acted upon. • Collaborate across teams within AWS, e.g., Solution Architects, Product and curriculum teams to establish local programs that deliver downstream impact for the customer and AWS. • Coach and manage a team of Business Development Managers, setting team and individual goals and revenue plans and successfully meet or exceed these as a team. • Maintain a strong relationship with stakeholders to ensure flawless execution of training plans. • Work closely with AWS KR leadership to help plan and execute a comprehensive AWS digital skills development framework across KR and influence think big opportunities to drive skills agenda together with the country leadership team. • Create & nurture Training Partnerships in KR supporting them to drive business, collaborating closely with the AWS Training partner team in KR to expand training through Training partners. • Develop a strategy to cooperate with local and national organizations, including public sector, higher education, skills councils, Public Policy or large non-profit or for-profit organizations to design, build and execute long-term projects supporting Digital Skills • Evangelize AWS Training & Certification at company and industry events. • Manage and drive all training investment programs in country, including philanthropic sponsoring or funded training projects for customers, AWS partners or a wider audience. • Drive training engagements at the CXO level as well as with Line of Business Leaders across complex organizations. • Build & maintain a pipeline of training opportunities and provide regular forecasts. • Prepare and deliver business reviews to senior management. A day in the life Your day starts with a fresh coffee or tea organising yourself for you day ahead. You help coordinate your teams engagement with account managers to understand customer needs, getting directly involved in specific strategic customer pursuits. You reach out to key customers to help them to understand the possibilities of leveraging AWS training. In the afternoon, you debrief your team's progress against goals and metrics, and review specific Learning Needs Assessments and proposed training plans. Success! The customer wants the training your team have suggested. Now you can monitor the planning and delivery of training outcomes while updating your forecasts. For the remainder of the day you work on a Think Big proposal to deliver a series of scaled training events focused on new and emerging AI technologies. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - Senior Leadership Experience: Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields, with proven people leadership managing multiple teams or sizeable organizations. - Vendor & Partnership Management: Proven experience managing relationships with external vendors, distributors, strategic partners, and learning providers - Bilingual Communication Excellence: Strong verbal and written communication skills with native-level fluency in both English and Korean - Executive Sales Leadership: Demonstrated business development and sales leadership experience at the C-suite level, with a track record of driving revenue growth and strategic partnerships PREFERRED QUALIFICATIONS - 5+ years of managing and developing high performance teams experience - Bachelor's degree or equivalent - Experience conducting Training Needs Assessments, developing training plans and demonstrated commercial experience and business acumen. - Ideally previous experience working in large multi-national companies and knowledge of Amazon Web Services for Cloud Computing concepts - Experience engaging and presenting to senior executives (CXO level) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Disclaimer: Kaboodle Digital is a digital recruitment agency working to find the best talent for brilliant clients in the digital space. This illustrious and exciting client I have the pleasure to work with is a high-performance agency famed for its world-class company culture. They seek to create an environment where everyone is excited to come to work and contribute to their two-fold mission. Which is to change the future of digital advertising and to build the best company to work for. The Role -You will oversee the overall performance of the influencer division, leading the Client Services Team, to deliver outstanding results for our clients. You will use your extensive experience and independent judgment to ensure the seamless delivery of high-impact influencer campaigns across multiple accounts and industries -You'll nurture the most senior client relationships, acting as the ultimate point of escalation and strategic advisor for key stakeholders. You'll have a relentless focus on client satisfaction and long-term success. You'll have executive-level face-time with clients, shaping and steering the direction of their strategies (overseeing roadmaps), while maintaining proactive, trusted partnerships. -You'll deliver the Influencer practice profitability through efficient processes, automation and technology adoption. -You will lead the team and effectively resource the Influencer practice, setting work priorities and delivery. You'll actively anticipate client resource challenges and tailor optimum solutions. -You will lead the career development, retention and engagement of the Influencer team, regularly identifying growth opportunities for individuals. -You will help deliver the commercial frameworks for our clients ensuring campaigns are delivered to the required profitability margin -You'll oversee the development of strategic client growth plans for our clients, growing additional client revenue by up/cross-selling solutions, products and services, -You'll partner with the Heads of Practice and Managing Partners across the wider business to develop new business pitches for both existing and new clients -You'll oversee the development of a portfolio of Client case studies and articles promoting influencer solutions and support with awards submissions -You'll develop and deliver training, building learning and knowledge certifications across the practice. Who you are -Strong Influencer delivery knowledge and 12+ years of experience -Proven client leadership skills as a trusted strategic advisor to a number of high profile clients. -Highly commercial with demonstrable experience in managing a successful, efficient and profitable delivery team -Demonstrable success in optimising Influencer delivery through automation, processes and technology -A natural problem solver who enjoys providing solutions for clients -A confident, dynamic, engaging and authentic communicator -Passionate about leading teams, coaching and growing the careers and knowledge of those around you -Understanding of full end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution -Experience of building, collating and delivering training and certification/accreditations. How you Succeed -You will live our culture code every day! -You will hit contribution margin targets through effective budget management -You'll hit internal targets/metrics around resource utilisation -You will hit our quality assurance metrics across the practice -Hit our technology adoption target -You'll hit our internal targets for team engagement, retention and career growth -Client satisfaction targets being met -Award wins for Client solutions -Learning certifications created and met across the practice -Evidence of broad revenue sources for your client via multiple products I've worked with this award-winning client for the better part of 10 years. They are cutting-edge and innovative. The best part is that they are just simply nice and very much believe in a work/life balance. Please get in touch for full JD and immediate consideration. Please send CV to
Jul 19, 2025
Full time
Disclaimer: Kaboodle Digital is a digital recruitment agency working to find the best talent for brilliant clients in the digital space. This illustrious and exciting client I have the pleasure to work with is a high-performance agency famed for its world-class company culture. They seek to create an environment where everyone is excited to come to work and contribute to their two-fold mission. Which is to change the future of digital advertising and to build the best company to work for. The Role -You will oversee the overall performance of the influencer division, leading the Client Services Team, to deliver outstanding results for our clients. You will use your extensive experience and independent judgment to ensure the seamless delivery of high-impact influencer campaigns across multiple accounts and industries -You'll nurture the most senior client relationships, acting as the ultimate point of escalation and strategic advisor for key stakeholders. You'll have a relentless focus on client satisfaction and long-term success. You'll have executive-level face-time with clients, shaping and steering the direction of their strategies (overseeing roadmaps), while maintaining proactive, trusted partnerships. -You'll deliver the Influencer practice profitability through efficient processes, automation and technology adoption. -You will lead the team and effectively resource the Influencer practice, setting work priorities and delivery. You'll actively anticipate client resource challenges and tailor optimum solutions. -You will lead the career development, retention and engagement of the Influencer team, regularly identifying growth opportunities for individuals. -You will help deliver the commercial frameworks for our clients ensuring campaigns are delivered to the required profitability margin -You'll oversee the development of strategic client growth plans for our clients, growing additional client revenue by up/cross-selling solutions, products and services, -You'll partner with the Heads of Practice and Managing Partners across the wider business to develop new business pitches for both existing and new clients -You'll oversee the development of a portfolio of Client case studies and articles promoting influencer solutions and support with awards submissions -You'll develop and deliver training, building learning and knowledge certifications across the practice. Who you are -Strong Influencer delivery knowledge and 12+ years of experience -Proven client leadership skills as a trusted strategic advisor to a number of high profile clients. -Highly commercial with demonstrable experience in managing a successful, efficient and profitable delivery team -Demonstrable success in optimising Influencer delivery through automation, processes and technology -A natural problem solver who enjoys providing solutions for clients -A confident, dynamic, engaging and authentic communicator -Passionate about leading teams, coaching and growing the careers and knowledge of those around you -Understanding of full end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution -Experience of building, collating and delivering training and certification/accreditations. How you Succeed -You will live our culture code every day! -You will hit contribution margin targets through effective budget management -You'll hit internal targets/metrics around resource utilisation -You will hit our quality assurance metrics across the practice -Hit our technology adoption target -You'll hit our internal targets for team engagement, retention and career growth -Client satisfaction targets being met -Award wins for Client solutions -Learning certifications created and met across the practice -Evidence of broad revenue sources for your client via multiple products I've worked with this award-winning client for the better part of 10 years. They are cutting-edge and innovative. The best part is that they are just simply nice and very much believe in a work/life balance. Please get in touch for full JD and immediate consideration. Please send CV to
National Leadership Role $1B+ Portfolio, Growth opportunity across in B2B major categories About Our Client Reporting directly to the President of the Australian business, the Head of Sales - Integrated B2B holds end-to-end commercial responsibility for all B2B activity across Australia. You will lead a team of five senior direct reports and more than 100 staff nationally across sales, product, operations, marketing, and technical support functions. Your mandate includes driving revenue growth in a portfolio worth $850M AUD, integrating previously siloed business units, and building a cohesive go-to-market strategy tailored to large-scale enterprise and government clients. The role also plays a critical interface function with regional (APAC) and global headquarters to localise product strategy and market execution. Job Description You will have previous B2B sales strategy and execution experience across key consumer or business electronic products, and be a strong people-first leader with a growth mindset. Develop and execute the national B2B sales strategy across Display, Mobile/Tablet and HVAC categories Build and lead a high-performing national sales organisation, with clear metrics, coaching, and commercial discipline Expand the business' presence in key verticals including banking, government, healthcare, construction, retail, and infrastructure Shift the business from a product-led model to a unified, solution-focused approach Drive builder engagement and commercial development in the HVAC channel Build a scalable B2B engine within a company historically focused on consumer markets Collaborate with regional and global stakeholders to align local execution with broader strategic priorities The Successful Applicant This role requires a seasoned B2B sales executive from the electronics or technology sector , ideally with experience across one or more relevant product lines such as displays, mobile hardware, smart devices, or air conditioning systems. You will have proven experience leading large commercial teams and managing full P&L accountability in a complex, matrixed business environment. You must bring deep understanding of the Australian enterprise and channel sales landscape , as well as strong vertical market experience across sectors like government, retail, or infrastructure. This is not a role for polished corporate operators - we are seeking someone who leads from the front, brings urgency and commercial rigour, and thrives in entrepreneurial, high-change environments. Extensive experience of B2B sales leadership in Australia Electronics, ICT, hardware, or adjacent technology sector experience is essential Strong track record managing multi-product or multi-division sales organisations Experience working with or selling to major enterprise and government clients Deep channel knowledge - e.g. distributors, resellers, system integrators, or builder networks Strong leadership style - assertive yet empathetic, practical, and capable of building trust quickly Experience leading organisational change, building scalable sales functions, and unifying go-to-market approaches across silos What's on Offer This is a new and pivotal national role with visibility to global leadership. The successful candidate will help shape the next era of B2B growth for one of the world's most innovative technology brands, with the autonomy to build, lead, and transform. Please apply and reach out to Greg Allen for a further discussion.
Jul 19, 2025
Full time
National Leadership Role $1B+ Portfolio, Growth opportunity across in B2B major categories About Our Client Reporting directly to the President of the Australian business, the Head of Sales - Integrated B2B holds end-to-end commercial responsibility for all B2B activity across Australia. You will lead a team of five senior direct reports and more than 100 staff nationally across sales, product, operations, marketing, and technical support functions. Your mandate includes driving revenue growth in a portfolio worth $850M AUD, integrating previously siloed business units, and building a cohesive go-to-market strategy tailored to large-scale enterprise and government clients. The role also plays a critical interface function with regional (APAC) and global headquarters to localise product strategy and market execution. Job Description You will have previous B2B sales strategy and execution experience across key consumer or business electronic products, and be a strong people-first leader with a growth mindset. Develop and execute the national B2B sales strategy across Display, Mobile/Tablet and HVAC categories Build and lead a high-performing national sales organisation, with clear metrics, coaching, and commercial discipline Expand the business' presence in key verticals including banking, government, healthcare, construction, retail, and infrastructure Shift the business from a product-led model to a unified, solution-focused approach Drive builder engagement and commercial development in the HVAC channel Build a scalable B2B engine within a company historically focused on consumer markets Collaborate with regional and global stakeholders to align local execution with broader strategic priorities The Successful Applicant This role requires a seasoned B2B sales executive from the electronics or technology sector , ideally with experience across one or more relevant product lines such as displays, mobile hardware, smart devices, or air conditioning systems. You will have proven experience leading large commercial teams and managing full P&L accountability in a complex, matrixed business environment. You must bring deep understanding of the Australian enterprise and channel sales landscape , as well as strong vertical market experience across sectors like government, retail, or infrastructure. This is not a role for polished corporate operators - we are seeking someone who leads from the front, brings urgency and commercial rigour, and thrives in entrepreneurial, high-change environments. Extensive experience of B2B sales leadership in Australia Electronics, ICT, hardware, or adjacent technology sector experience is essential Strong track record managing multi-product or multi-division sales organisations Experience working with or selling to major enterprise and government clients Deep channel knowledge - e.g. distributors, resellers, system integrators, or builder networks Strong leadership style - assertive yet empathetic, practical, and capable of building trust quickly Experience leading organisational change, building scalable sales functions, and unifying go-to-market approaches across silos What's on Offer This is a new and pivotal national role with visibility to global leadership. The successful candidate will help shape the next era of B2B growth for one of the world's most innovative technology brands, with the autonomy to build, lead, and transform. Please apply and reach out to Greg Allen for a further discussion.
London, UK: Editorial Support Executive - Associated Press Job Vacancy: Editorial Support Executive - Associated Press Location: London, UK Closing Date: 28th July 2025 AP invites applications for the position of Editorial Support Executive, based in London. The successful candidate will be expected to: Manage and respond to incoming editorial enquiries from customers and triallists (audio, graphic, interactive, photo, text, and video) via email, phone and web chat. Possess the ability to work effectively with other people across teams and at all levels. Leverage existing escalation paths, communication channels and existing contacts to obtain quick answers for customers. Accurately capture customer information, interactions and insights via Salesforce. Build sustainable relationships through open and interactive communication with editorial and revenue staff across formats and regions, to better understand AP's global coverage as well as the needs of our customers. Represent AP by promoting and encouraging use of AP content and planned coverage as appropriate. Attend and participate in editorial and commercial meetings to represent the 'voice of the customer. Potential to attend customer visits to better educate organizations on how to work with AP's content and support teams.
Jul 19, 2025
Full time
London, UK: Editorial Support Executive - Associated Press Job Vacancy: Editorial Support Executive - Associated Press Location: London, UK Closing Date: 28th July 2025 AP invites applications for the position of Editorial Support Executive, based in London. The successful candidate will be expected to: Manage and respond to incoming editorial enquiries from customers and triallists (audio, graphic, interactive, photo, text, and video) via email, phone and web chat. Possess the ability to work effectively with other people across teams and at all levels. Leverage existing escalation paths, communication channels and existing contacts to obtain quick answers for customers. Accurately capture customer information, interactions and insights via Salesforce. Build sustainable relationships through open and interactive communication with editorial and revenue staff across formats and regions, to better understand AP's global coverage as well as the needs of our customers. Represent AP by promoting and encouraging use of AP content and planned coverage as appropriate. Attend and participate in editorial and commercial meetings to represent the 'voice of the customer. Potential to attend customer visits to better educate organizations on how to work with AP's content and support teams.
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are looking for an experienced Customer Success Manager to join our Post-Sales team. Customer Success Managers (CSMs) play a crucial role in ensuring Highspot's customers' satisfaction, retention, and ongoing success. Their primary focus is to build strong relationships with customers, understand their needs, and help them derive maximum value from the products or services offered by the company. Success is denominated in the form of the sellers, BTL, OT, and ATL satisfaction and assessment of HIghspot value that generates customer revenue retention and the potential for expansion within the customer account hierarchy. The CSM is expected to understand customers' needs and strategically expand engagement with Highspot. They are tasked with driving product adoption, ensuring customer satisfaction, and fostering advocacy across various organizational levels and functions, including Sales, Marketing, IT, and Finance. Additionally, the CSM proactively identifies account risks, collaborates with internal teams like Deployment Consultants and Technical Account Managers to optimize implementations, and achieves expertise in the Highspot platform. Ultimately, they deliver essential customer-facing milestones, including Mutual Value Plans, Solution Health Reviews and Strategic Business Reviews, while partnering with Account Management for renewals and expansions. We are looking for CSMs who are passionate about enablement and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world's most influential companies solve their toughest problems. As a key member of our post-sales team, the CSM must thrive in a highly collaborative environment and have a proven track record of driving customer value and revenue retention. What You'll Do RESPONSIBILITY 1: Customer Relationship Ownership Serve as the face and voice of Highspot to customers in your portfolio and as "the buck stops with you" owner of those customer relationships internally at Highspot Deeply understand your customer's needs, thoughtfully helping business leaders to find opportunities to expand value, our footprint and depth of engagement Manage relationships with solution owners (Enablement, Marketing, Ops, etc.) to drive product usage and engagement Multi-thread to any stakeholder you need to engage across Enablement, Sales, Marketing, Operations, Finance, IT, and others at all levels (ATL, OTL, and BTL) to accomplish your goals; in the event of key customer stakeholder turnover, you seek and build replacement relationships RESPONSIBILITY 2: Strategic Account Planning Collaborate with customers to develop a mutual value plan Analyze your portfolio, identify risks and opportunities, and prioritize for impact Collaborate with your Account Management partners in the event of renewal risk; project manage the plan to "get to green churn risk" You will be responsible for identifying expansion opportunities, which you will pass on to the Account Management team Partner internally with Deployment Consultants, Technical Account Managers, Support, and Professional Services to optimize customer implementations and resolve technical challenges RESPONSIBILITY 3: Value Realization Help customers realize the full value of the Highspot platform; the CSM should allow the Solution Owner and ATL to believe their company has achieved ROI from Highspot that they can quantify and explain Drive product adoption and ongoing usage of Highspot with a focus on making Highspot an essential platform for the customer while promoting customer satisfaction and advocacy Identify opportunities to sell add-on services in support of achieving customer goals Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams Your Background Proven ability to consult with customers at all levels of seniority to understand their business goals and to craft and deliver plans to exceed customer expectations for value 2+ years owning complex enterprises and 5+ years in a customer facing role Excellent communication skills (verbal, written, presentations) and the ability to synthesize and summarize complex problems for an executive audience both internally and externally Strong collaboration skills to influence and gain alignment across internal and external stakeholders Ability to thrive in ambiguous situations and is excited to create structure and process as we go for our largest customers Prioritizes customer experience with a focus on customer satisfaction and retention. You strive to understand clients' strategic business goals, deploy critical thinking in leading and executing your portfolio, anticipate future needs, and determine solutions. Believes profitable customer relationships are founded on respect and that growth and expansion come from cultivating relationships. You have shown the capacity to develop relationships and optimize enterprise customer accounts, you understand what it means to evangelize your product. Excited about the ways products can be used to accelerate business goals. You have a strong intuition for business and an admiration for driving software solutions. Loves to learn about sophisticated technical products and to understand the intricacies of how they work. A teammate with a high level of integrity and a desire to assist your team. You stay calm in the face of technical and/or customer challenges. You corral the right people to resolve and infect others with your can-do spirit. You have skills for digesting and effectively communicating technical concepts across audiences of varying technical abilities. You're resourceful - you might not have all the answers, but you know how to find them. You have a strong background in project management, organizing complex customer engagements across multiple stakeholder groups. Benefits Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents 4 x death in service benefit Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. Highspot UK Candidate Privacy Notice Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
Jul 19, 2025
Full time
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are looking for an experienced Customer Success Manager to join our Post-Sales team. Customer Success Managers (CSMs) play a crucial role in ensuring Highspot's customers' satisfaction, retention, and ongoing success. Their primary focus is to build strong relationships with customers, understand their needs, and help them derive maximum value from the products or services offered by the company. Success is denominated in the form of the sellers, BTL, OT, and ATL satisfaction and assessment of HIghspot value that generates customer revenue retention and the potential for expansion within the customer account hierarchy. The CSM is expected to understand customers' needs and strategically expand engagement with Highspot. They are tasked with driving product adoption, ensuring customer satisfaction, and fostering advocacy across various organizational levels and functions, including Sales, Marketing, IT, and Finance. Additionally, the CSM proactively identifies account risks, collaborates with internal teams like Deployment Consultants and Technical Account Managers to optimize implementations, and achieves expertise in the Highspot platform. Ultimately, they deliver essential customer-facing milestones, including Mutual Value Plans, Solution Health Reviews and Strategic Business Reviews, while partnering with Account Management for renewals and expansions. We are looking for CSMs who are passionate about enablement and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world's most influential companies solve their toughest problems. As a key member of our post-sales team, the CSM must thrive in a highly collaborative environment and have a proven track record of driving customer value and revenue retention. What You'll Do RESPONSIBILITY 1: Customer Relationship Ownership Serve as the face and voice of Highspot to customers in your portfolio and as "the buck stops with you" owner of those customer relationships internally at Highspot Deeply understand your customer's needs, thoughtfully helping business leaders to find opportunities to expand value, our footprint and depth of engagement Manage relationships with solution owners (Enablement, Marketing, Ops, etc.) to drive product usage and engagement Multi-thread to any stakeholder you need to engage across Enablement, Sales, Marketing, Operations, Finance, IT, and others at all levels (ATL, OTL, and BTL) to accomplish your goals; in the event of key customer stakeholder turnover, you seek and build replacement relationships RESPONSIBILITY 2: Strategic Account Planning Collaborate with customers to develop a mutual value plan Analyze your portfolio, identify risks and opportunities, and prioritize for impact Collaborate with your Account Management partners in the event of renewal risk; project manage the plan to "get to green churn risk" You will be responsible for identifying expansion opportunities, which you will pass on to the Account Management team Partner internally with Deployment Consultants, Technical Account Managers, Support, and Professional Services to optimize customer implementations and resolve technical challenges RESPONSIBILITY 3: Value Realization Help customers realize the full value of the Highspot platform; the CSM should allow the Solution Owner and ATL to believe their company has achieved ROI from Highspot that they can quantify and explain Drive product adoption and ongoing usage of Highspot with a focus on making Highspot an essential platform for the customer while promoting customer satisfaction and advocacy Identify opportunities to sell add-on services in support of achieving customer goals Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams Your Background Proven ability to consult with customers at all levels of seniority to understand their business goals and to craft and deliver plans to exceed customer expectations for value 2+ years owning complex enterprises and 5+ years in a customer facing role Excellent communication skills (verbal, written, presentations) and the ability to synthesize and summarize complex problems for an executive audience both internally and externally Strong collaboration skills to influence and gain alignment across internal and external stakeholders Ability to thrive in ambiguous situations and is excited to create structure and process as we go for our largest customers Prioritizes customer experience with a focus on customer satisfaction and retention. You strive to understand clients' strategic business goals, deploy critical thinking in leading and executing your portfolio, anticipate future needs, and determine solutions. Believes profitable customer relationships are founded on respect and that growth and expansion come from cultivating relationships. You have shown the capacity to develop relationships and optimize enterprise customer accounts, you understand what it means to evangelize your product. Excited about the ways products can be used to accelerate business goals. You have a strong intuition for business and an admiration for driving software solutions. Loves to learn about sophisticated technical products and to understand the intricacies of how they work. A teammate with a high level of integrity and a desire to assist your team. You stay calm in the face of technical and/or customer challenges. You corral the right people to resolve and infect others with your can-do spirit. You have skills for digesting and effectively communicating technical concepts across audiences of varying technical abilities. You're resourceful - you might not have all the answers, but you know how to find them. You have a strong background in project management, organizing complex customer engagements across multiple stakeholder groups. Benefits Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents 4 x death in service benefit Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. Highspot UK Candidate Privacy Notice Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
About Amazon Web Services Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers-including the fastest-growing startups, largest enterprises, and leading government agencies-trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS China Introduction Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon's first two utility-scale renewable projects-a solar farm and a wind farm-are also generating clean energy to the country's grid. Key job responsibilities Drive revenue and market share in Retail&CPG (Consumer Packed Goods) in China, with a specific focus on sub-vertical E-commerce, or any other focuses assigned by Amazon. Identify & engage Retail&CPG customer or any other customer assigned by Amazon Meet or exceed quarterly revenue targets. Develop and execute against a comprehensive account/territory plan. Accelerate customer adoption. Maintain a robust sales pipeline & reporting. Work with partners to extend reach & drive adoption. Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). Develop case studies. Manage contract negotiations. Develop long-term strategic relationships with key accounts. Develop account plan for key accounts and territory Ensure customer satisfaction (managing pre-sales and post sales customer experience) Expect moderate travel within the region (North, East, South or Central) About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS Bachelor Degree 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 7+ years of business development, partner development, sales or alliances management experience PREFERRED QUALIFICATIONS Retail & CPG or e-commerce industry knowledge or experience is preferred. Masters or MBA is plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
About Amazon Web Services Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers-including the fastest-growing startups, largest enterprises, and leading government agencies-trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS China Introduction Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon's first two utility-scale renewable projects-a solar farm and a wind farm-are also generating clean energy to the country's grid. Key job responsibilities Drive revenue and market share in Retail&CPG (Consumer Packed Goods) in China, with a specific focus on sub-vertical E-commerce, or any other focuses assigned by Amazon. Identify & engage Retail&CPG customer or any other customer assigned by Amazon Meet or exceed quarterly revenue targets. Develop and execute against a comprehensive account/territory plan. Accelerate customer adoption. Maintain a robust sales pipeline & reporting. Work with partners to extend reach & drive adoption. Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). Develop case studies. Manage contract negotiations. Develop long-term strategic relationships with key accounts. Develop account plan for key accounts and territory Ensure customer satisfaction (managing pre-sales and post sales customer experience) Expect moderate travel within the region (North, East, South or Central) About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS Bachelor Degree 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 7+ years of business development, partner development, sales or alliances management experience PREFERRED QUALIFICATIONS Retail & CPG or e-commerce industry knowledge or experience is preferred. Masters or MBA is plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
VP of Customer Success and Cyber Operations UK or NL At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our managed services division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation of services, which is managed by a separate function. In addition to operational leadership, the role carries commercial accountability for improving gross margin, driving customer expansion, and transforming the unit to increase revenue per head and reduce cost through automation and efficiency. Customer Success is a pivotal function within NCC . Ensuring that our service levels are maintained at the highest standard by supporting our clients proactively and dealing with customer escalations and issues in a timely manner . Customer Success is the glue that brings together the breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service health, performance, and value realisation. Develop and manage frameworks for customer escalations and continuous improvement in Net Promoter Score (NPS). Project & Program Management (Build/Implementation) Provide strategic oversight of a global team of Project and Programme Managers responsible for delivering NCC Group-wide services. Ensure alignment of project delivery with business objectives , customer expectations, and operational readiness. Oversee Technical Account Managers (TAMs) and Service Transition Managers (STMs) to ensure seamless handover from build to run. Champion consistent project governance, reporting, and risk management practices across all regions. Operational & Team Leadership Lead globally distributed teams responsible for in-life service operations and customer success. Build and nurture a high-performing, collaborative culture across time zones and functions. Drive operational efficiency through AI, automation, and process optimization. Ensure team structures, capabilities, and capacity are aligned to current and future service demands. Commercial & Strategic Growth Own and manage the cost base for the function, with a focus on improving gross margin and revenue-per-head metrics. Identify and support customer expansion opportunities in collaboration with Sales and Product teams. Lead transformation initiatives to scale operations, reduce cost, and enhance service value. Use data and insights to inform strategic decisions and drive continuous improvement. Key KPI's to include: Net Promoter Score, Renewal %. Onboarding Time. Mean time to Detection (MTTD), Mean time to Respond (MTTR), Queue backlog time. Customer Healthcare Monitoring, Upsell/Cross sell impact. What we are looking for in you Significant progressive leadership experience in cybersecurity services, customer success, or operations, with a strong focus on managed service environments. Proven global leadership experience, managing diverse, cross-functional teams across multiple geographies and time zones. Demonstrated success in leading large-scale, in-life service operations for complex cybersecurity offerings such as SOC, XDR, ASM, and Bug Bounty. Experience overseeing global project and programme delivery functions, with a strong grasp of governance, stakeholder management, and delivery assurance. Deep understanding of customer success frameworks, including NPS, CSAT, and escalation management. Strong commercial acumen with a track record of improving gross margin, increasing revenue per head, and driving customer expansion. Expertise in project and program management methodologies (e.g., Agile, PRINCE2, PMP), with the ability to align delivery with strategic business goals. Proven ability to drive organizational change, lead transformation initiatives, and embed a culture of continuous improvement and innovation. Exceptional leadership and people management skills, including coaching, performance management, and team development. Excellent communication, stakeholder engagement, and executive reporting capabilities. Business transformation (e.g. labour arbitrage, Shift left, AI adoption) Preferred Skills: Familiarity with AI-driven automation in cybersecurity or service delivery. PMP, ITIL, or similar certifications. Experience in high-growth, fast-paced technology environments. Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset , and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ) . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. . click apply for full job details
Jul 19, 2025
Full time
VP of Customer Success and Cyber Operations UK or NL At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our managed services division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation of services, which is managed by a separate function. In addition to operational leadership, the role carries commercial accountability for improving gross margin, driving customer expansion, and transforming the unit to increase revenue per head and reduce cost through automation and efficiency. Customer Success is a pivotal function within NCC . Ensuring that our service levels are maintained at the highest standard by supporting our clients proactively and dealing with customer escalations and issues in a timely manner . Customer Success is the glue that brings together the breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service health, performance, and value realisation. Develop and manage frameworks for customer escalations and continuous improvement in Net Promoter Score (NPS). Project & Program Management (Build/Implementation) Provide strategic oversight of a global team of Project and Programme Managers responsible for delivering NCC Group-wide services. Ensure alignment of project delivery with business objectives , customer expectations, and operational readiness. Oversee Technical Account Managers (TAMs) and Service Transition Managers (STMs) to ensure seamless handover from build to run. Champion consistent project governance, reporting, and risk management practices across all regions. Operational & Team Leadership Lead globally distributed teams responsible for in-life service operations and customer success. Build and nurture a high-performing, collaborative culture across time zones and functions. Drive operational efficiency through AI, automation, and process optimization. Ensure team structures, capabilities, and capacity are aligned to current and future service demands. Commercial & Strategic Growth Own and manage the cost base for the function, with a focus on improving gross margin and revenue-per-head metrics. Identify and support customer expansion opportunities in collaboration with Sales and Product teams. Lead transformation initiatives to scale operations, reduce cost, and enhance service value. Use data and insights to inform strategic decisions and drive continuous improvement. Key KPI's to include: Net Promoter Score, Renewal %. Onboarding Time. Mean time to Detection (MTTD), Mean time to Respond (MTTR), Queue backlog time. Customer Healthcare Monitoring, Upsell/Cross sell impact. What we are looking for in you Significant progressive leadership experience in cybersecurity services, customer success, or operations, with a strong focus on managed service environments. Proven global leadership experience, managing diverse, cross-functional teams across multiple geographies and time zones. Demonstrated success in leading large-scale, in-life service operations for complex cybersecurity offerings such as SOC, XDR, ASM, and Bug Bounty. Experience overseeing global project and programme delivery functions, with a strong grasp of governance, stakeholder management, and delivery assurance. Deep understanding of customer success frameworks, including NPS, CSAT, and escalation management. Strong commercial acumen with a track record of improving gross margin, increasing revenue per head, and driving customer expansion. Expertise in project and program management methodologies (e.g., Agile, PRINCE2, PMP), with the ability to align delivery with strategic business goals. Proven ability to drive organizational change, lead transformation initiatives, and embed a culture of continuous improvement and innovation. Exceptional leadership and people management skills, including coaching, performance management, and team development. Excellent communication, stakeholder engagement, and executive reporting capabilities. Business transformation (e.g. labour arbitrage, Shift left, AI adoption) Preferred Skills: Familiarity with AI-driven automation in cybersecurity or service delivery. PMP, ITIL, or similar certifications. Experience in high-growth, fast-paced technology environments. Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset , and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ) . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. . click apply for full job details
Overview In line with Expleo's continued growth we are recruiting an experienced Head of Sales with a proven track record of selling consulting (professional services) within the UK Energy & Utilities sector. This is a full-time permanent role focused on developing and winning new business primarily based in London with regional travel when required. We are looking for a Head of Sales professional who has proven success in direct sales within the Energy & Utilities UK sector and has been involved in putting together complex services/solutions for clients alongside winning new business opportunities. We are looking for someone who understands digital/technology services, and who comes from a background in consultancy (professional services). Join our strong team and help us build our business but most importantly a growing, innovative brand - Success will be well compensated. You will have full autonomy to shape and develop the role alongside an established and supportive team. Responsibilities Responsible for selling and winning new high value client logos Responsible for the sales strategy and closure plans for new client opportunities Achieves personal and team sales targets by supporting and continuously monitoring team performance. Builds long lasting relationships as trusted advisor across their clients up to C level Works in collaboration across functions to develop service offering value propositions Where appropriate, liaises with other regions to grow portfolio presence in UK Essential skills Demonstrable focus of business development skills on new client wins within one or more of our target markets Ability to communicate, present and influence credibly at all levels of an organization, including executive and C-level. Generating new client leads and pipeline opportunities through sales prospecting, active networking and inside sales contact generation Managing the sales process from start to finish involving subject matter experts for technical client meetings Successful solution selling sales experience in complex sales process/sales cycle Experience in leading high performance bid teams in solution value propositions development (Client needs, Expleo solutions, benefits and business value creation) Proven track record of exceeding personal sales goals Positive, ambitious, motivated and action oriented Exceptional communication and negotiating skills Strong lobbying and influencing skills. Credible, with the gravitas to engage effectively with senior personnel and at C-level Displays a values and benefits mindset Steps forward to accept responsibility Experience Proven sales track record within the UK Tech consulting (professional services) space Consultancy (professional services) and/or UK Energy & Utilities sector experience is essential Sales competency such as Sandler, Miller Heiman, Target Account Selling or SPIN selling desirable. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Jul 19, 2025
Full time
Overview In line with Expleo's continued growth we are recruiting an experienced Head of Sales with a proven track record of selling consulting (professional services) within the UK Energy & Utilities sector. This is a full-time permanent role focused on developing and winning new business primarily based in London with regional travel when required. We are looking for a Head of Sales professional who has proven success in direct sales within the Energy & Utilities UK sector and has been involved in putting together complex services/solutions for clients alongside winning new business opportunities. We are looking for someone who understands digital/technology services, and who comes from a background in consultancy (professional services). Join our strong team and help us build our business but most importantly a growing, innovative brand - Success will be well compensated. You will have full autonomy to shape and develop the role alongside an established and supportive team. Responsibilities Responsible for selling and winning new high value client logos Responsible for the sales strategy and closure plans for new client opportunities Achieves personal and team sales targets by supporting and continuously monitoring team performance. Builds long lasting relationships as trusted advisor across their clients up to C level Works in collaboration across functions to develop service offering value propositions Where appropriate, liaises with other regions to grow portfolio presence in UK Essential skills Demonstrable focus of business development skills on new client wins within one or more of our target markets Ability to communicate, present and influence credibly at all levels of an organization, including executive and C-level. Generating new client leads and pipeline opportunities through sales prospecting, active networking and inside sales contact generation Managing the sales process from start to finish involving subject matter experts for technical client meetings Successful solution selling sales experience in complex sales process/sales cycle Experience in leading high performance bid teams in solution value propositions development (Client needs, Expleo solutions, benefits and business value creation) Proven track record of exceeding personal sales goals Positive, ambitious, motivated and action oriented Exceptional communication and negotiating skills Strong lobbying and influencing skills. Credible, with the gravitas to engage effectively with senior personnel and at C-level Displays a values and benefits mindset Steps forward to accept responsibility Experience Proven sales track record within the UK Tech consulting (professional services) space Consultancy (professional services) and/or UK Energy & Utilities sector experience is essential Sales competency such as Sandler, Miller Heiman, Target Account Selling or SPIN selling desirable. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco's service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek a transformational leader to inspire change and drive performance. The Director, Services and Software Sales will lead Cisco's Services and Software Sales strategy across the UK. This strategic leadership role is responsible for revenue growth, market execution, and operational transformation while encouraging strong internal collaboration. The role demands a dynamic leader with a balance of commercial acumen, executive influence, and people leadership. This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco's shift toward customer-centric, service-led engagements. Key Responsibilities Define and communicate a compelling vision for Services and Software Sales aligned with Cisco's UK&I priorities and global strategy. Sales Strategy & Execution Lead the design and rollout of an agile Go-to-Market model. Guide teams in account planning, customer value creation, and Challenger-based sales methodologies. Market Development & Innovation Identify market opportunities and trends to expand Cisco's services portfolio. Drive innovation through digital and automated service delivery to enhance customer value. Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance. Cross-Functional Collaboration Partner closely with Cisco's architecture, partner, and customer experience teams to ensure alignment and execution of strategic priorities. Build a high-performance, empowered culture. Delegate effectively and develop future leaders through mentorship and structured talent development. Minimum Qualifications 10+ years of experience successfully leading sales teams in technology or services-led organisations. Proven experience of selling professional services and navigating complex customer environments and building trusted relationships with senior stakeholders. Strong background in sales leadership and general management at a senior level. Demonstrated success in building and driving go-to-market strategies. Experience navigating complex customer environments and building trusted relationships. Preferred Qualifications Strong alignment with Cisco's mission, values, and strategic goals. Executive presence, strong EQ, and ability to develop and encourage high-performing teams. Ability to lead short-term execution while focusing on long-term outcomes. Excellent influencing skills across all levels of internal and external organisations. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, transparency, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Meet the Team Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco's service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek a transformational leader to inspire change and drive performance. The Director, Services and Software Sales will lead Cisco's Services and Software Sales strategy across the UK. This strategic leadership role is responsible for revenue growth, market execution, and operational transformation while encouraging strong internal collaboration. The role demands a dynamic leader with a balance of commercial acumen, executive influence, and people leadership. This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco's shift toward customer-centric, service-led engagements. Key Responsibilities Vision & Leadership Define and communicate a compelling vision for Services and Software Sales aligned with Cisco's UK&I priorities and global strategy. Sales Strategy & Execution Lead the design and rollout of an agile Go-to-Market model. Guide teams in account planning, customer value creation, and Challenger-based sales methodologies. Market Development & Innovation Identify market opportunities and trends to expand Cisco's services portfolio. Drive innovation through digital and automated service delivery to enhance customer value. Financial Ownership Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance. Cross-Functional Collaboration Partner closely with Cisco's architecture, partner, and customer experience teams to ensure alignment and execution of strategic priorities. People Leadership & Talent Development Build a high-performance, empowered culture. Delegate effectively and develop future leaders through mentorship and structured talent development. Minimum Qualifications 10+ years of experience successfully leading sales teams in technology or services-led organisations. Proven experience of selling professional services and navigating complex customer environments and building trusted relationships with senior stakeholders. Strong background in sales leadership and general management at a senior level. Demonstrated success in building and driving go-to-market strategies. Experience navigating complex customer environments and building trusted relationships. Preferred Qualifications Strong alignment with Cisco's mission, values, and strategic goals. Executive presence, strong EQ, and ability to develop and encourage high-performing teams. Ability to lead short-term execution while focusing on long-term outcomes. Excellent influencing skills across all levels of internal and external organisations. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, transparency, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations . click apply for full job details
Jul 19, 2025
Full time
Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco's service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek a transformational leader to inspire change and drive performance. The Director, Services and Software Sales will lead Cisco's Services and Software Sales strategy across the UK. This strategic leadership role is responsible for revenue growth, market execution, and operational transformation while encouraging strong internal collaboration. The role demands a dynamic leader with a balance of commercial acumen, executive influence, and people leadership. This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco's shift toward customer-centric, service-led engagements. Key Responsibilities Define and communicate a compelling vision for Services and Software Sales aligned with Cisco's UK&I priorities and global strategy. Sales Strategy & Execution Lead the design and rollout of an agile Go-to-Market model. Guide teams in account planning, customer value creation, and Challenger-based sales methodologies. Market Development & Innovation Identify market opportunities and trends to expand Cisco's services portfolio. Drive innovation through digital and automated service delivery to enhance customer value. Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance. Cross-Functional Collaboration Partner closely with Cisco's architecture, partner, and customer experience teams to ensure alignment and execution of strategic priorities. Build a high-performance, empowered culture. Delegate effectively and develop future leaders through mentorship and structured talent development. Minimum Qualifications 10+ years of experience successfully leading sales teams in technology or services-led organisations. Proven experience of selling professional services and navigating complex customer environments and building trusted relationships with senior stakeholders. Strong background in sales leadership and general management at a senior level. Demonstrated success in building and driving go-to-market strategies. Experience navigating complex customer environments and building trusted relationships. Preferred Qualifications Strong alignment with Cisco's mission, values, and strategic goals. Executive presence, strong EQ, and ability to develop and encourage high-performing teams. Ability to lead short-term execution while focusing on long-term outcomes. Excellent influencing skills across all levels of internal and external organisations. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, transparency, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Meet the Team Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco's service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek a transformational leader to inspire change and drive performance. The Director, Services and Software Sales will lead Cisco's Services and Software Sales strategy across the UK. This strategic leadership role is responsible for revenue growth, market execution, and operational transformation while encouraging strong internal collaboration. The role demands a dynamic leader with a balance of commercial acumen, executive influence, and people leadership. This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco's shift toward customer-centric, service-led engagements. Key Responsibilities Vision & Leadership Define and communicate a compelling vision for Services and Software Sales aligned with Cisco's UK&I priorities and global strategy. Sales Strategy & Execution Lead the design and rollout of an agile Go-to-Market model. Guide teams in account planning, customer value creation, and Challenger-based sales methodologies. Market Development & Innovation Identify market opportunities and trends to expand Cisco's services portfolio. Drive innovation through digital and automated service delivery to enhance customer value. Financial Ownership Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance. Cross-Functional Collaboration Partner closely with Cisco's architecture, partner, and customer experience teams to ensure alignment and execution of strategic priorities. People Leadership & Talent Development Build a high-performance, empowered culture. Delegate effectively and develop future leaders through mentorship and structured talent development. Minimum Qualifications 10+ years of experience successfully leading sales teams in technology or services-led organisations. Proven experience of selling professional services and navigating complex customer environments and building trusted relationships with senior stakeholders. Strong background in sales leadership and general management at a senior level. Demonstrated success in building and driving go-to-market strategies. Experience navigating complex customer environments and building trusted relationships. Preferred Qualifications Strong alignment with Cisco's mission, values, and strategic goals. Executive presence, strong EQ, and ability to develop and encourage high-performing teams. Ability to lead short-term execution while focusing on long-term outcomes. Excellent influencing skills across all levels of internal and external organisations. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, transparency, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations . click apply for full job details
Global Bioanalytical Business Development Director page is loaded Global Bioanalytical Business Development Director Apply locations ACM - Remote - UK time type Full time posted on Posted 18 Days Ago job requisition id REQ_220565 Job Title: Global Bioanalytical Business Development Director Department: Business Development Location: Remote, United Kingdom Hours Per Week: 37.5 Schedule: Days; Monday - Friday SUMMARY The Business Development Director, Bioanalytical Services, is a global strategic leadership role focused on driving growth and securing new bioanalytical business opportunities for ACM. This position is responsible for acquiring, developing, and maintaining relationships with high-value clients across the pharmaceutical and biotechnology sectors worldwide, with a key focus on expanding ACM's presence and market share in bioanalytical services. This is a field-based, globally oriented role that oversees the full business development lifecycle-from initial client outreach and capabilities presentations to proposal development, contract negotiation, and deal closure. In addition to managing key accounts, the Director will also support the business development team, aligning efforts to strategically target and win new bioanalytical opportunities. Close collaboration with operational, scientific, and executive leadership is essential to ensure successful project delivery and long-term client satisfaction. RESPONSIBILITIES Lead efforts across the Global Business Development team to identify, acquire, and retain high-value clients in the pharmaceutical, biotechnology, and Clinical Research Organization sectors, with a strong focus on bioanalytical services. Drive global sales performance by coordinating strategies that secure new bioanalytical business awards and expand existing relationships, ensuring alignment with ACM's quarterly and annual growth objectives. Foster and sustain strategic relationships with key client stakeholders and decision-makers worldwide, acting as a senior point of contact for all Bio Analytical opportunities. Oversee and provide input into the full proposal and opportunity management process-working collaboratively with Clinical Trials Proposals, Operations, and Scientific Affairs teams to deliver tailored, high-impact solutions. Manage and align business development efforts across EMEA, APAC, and America for Bio analytical services ensuring consistency in messaging, opportunity tracking, and client engagement. Ensure accurate and timely reporting of business development activity, pipeline health, and opportunity status across the global team using the Client Relationship Management platform. Act as a global client advocate-sharing competitive intelligence, market trends, and client feedback to support continuous improvement of ACM's bioanalytical service offerings. Lead Bioanalytical business development initiatives in close collaboration with the global business development team, ensuring alignment of strategy, seamless sharing of opportunities, and consistent client engagement across all regions and service lines. Adhere, respond and/or maintain various administrative processes and tasks such as expense reporting, employee requirements, travel planning and required training. REQUIRED QUALIFICATIONS Bachelor's degree required; Master's degree preferred Minimum of 3 years sales experience in bioanalytical laboratory services. PREFERRED QUALIFICATIONS Technical background in Bioanalytical laboratory or support role Excellent analytical skills in assessing and interpreting customer business data Ability to influence others internally and externally Adaptability and flexibility to changing priorities PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations. About Us At ACM Global Laboratories, we understand that every project we work on, every task we complete impacts patients and their families. Our dedication to being purposefully patient-driven is reflected in the high-quality work provided by our teams every day around the globe.
Jul 19, 2025
Full time
Global Bioanalytical Business Development Director page is loaded Global Bioanalytical Business Development Director Apply locations ACM - Remote - UK time type Full time posted on Posted 18 Days Ago job requisition id REQ_220565 Job Title: Global Bioanalytical Business Development Director Department: Business Development Location: Remote, United Kingdom Hours Per Week: 37.5 Schedule: Days; Monday - Friday SUMMARY The Business Development Director, Bioanalytical Services, is a global strategic leadership role focused on driving growth and securing new bioanalytical business opportunities for ACM. This position is responsible for acquiring, developing, and maintaining relationships with high-value clients across the pharmaceutical and biotechnology sectors worldwide, with a key focus on expanding ACM's presence and market share in bioanalytical services. This is a field-based, globally oriented role that oversees the full business development lifecycle-from initial client outreach and capabilities presentations to proposal development, contract negotiation, and deal closure. In addition to managing key accounts, the Director will also support the business development team, aligning efforts to strategically target and win new bioanalytical opportunities. Close collaboration with operational, scientific, and executive leadership is essential to ensure successful project delivery and long-term client satisfaction. RESPONSIBILITIES Lead efforts across the Global Business Development team to identify, acquire, and retain high-value clients in the pharmaceutical, biotechnology, and Clinical Research Organization sectors, with a strong focus on bioanalytical services. Drive global sales performance by coordinating strategies that secure new bioanalytical business awards and expand existing relationships, ensuring alignment with ACM's quarterly and annual growth objectives. Foster and sustain strategic relationships with key client stakeholders and decision-makers worldwide, acting as a senior point of contact for all Bio Analytical opportunities. Oversee and provide input into the full proposal and opportunity management process-working collaboratively with Clinical Trials Proposals, Operations, and Scientific Affairs teams to deliver tailored, high-impact solutions. Manage and align business development efforts across EMEA, APAC, and America for Bio analytical services ensuring consistency in messaging, opportunity tracking, and client engagement. Ensure accurate and timely reporting of business development activity, pipeline health, and opportunity status across the global team using the Client Relationship Management platform. Act as a global client advocate-sharing competitive intelligence, market trends, and client feedback to support continuous improvement of ACM's bioanalytical service offerings. Lead Bioanalytical business development initiatives in close collaboration with the global business development team, ensuring alignment of strategy, seamless sharing of opportunities, and consistent client engagement across all regions and service lines. Adhere, respond and/or maintain various administrative processes and tasks such as expense reporting, employee requirements, travel planning and required training. REQUIRED QUALIFICATIONS Bachelor's degree required; Master's degree preferred Minimum of 3 years sales experience in bioanalytical laboratory services. PREFERRED QUALIFICATIONS Technical background in Bioanalytical laboratory or support role Excellent analytical skills in assessing and interpreting customer business data Ability to influence others internally and externally Adaptability and flexibility to changing priorities PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations. About Us At ACM Global Laboratories, we understand that every project we work on, every task we complete impacts patients and their families. Our dedication to being purposefully patient-driven is reflected in the high-quality work provided by our teams every day around the globe.
Solutions Engineer Department: Sales Employment Type: Full Time Location: Oxford Description About Diffblue Diffblue is one of the most powerful use cases for artificial intelligence in the world today. Developers typically spend 25% to 50% of their time writing unit tests and it is not a task most enjoy. Our product - Diffblue Cover - is a generative AI agent that automatically writes and maintains unit tests for Java applications. It works 250 times faster than a human and is 26x more productive than an experienced developer using the latest LLM-based code assistant tools like Copilot. We enable our customers to ship better quality software faster and with less toil for developers. Diffblue spun out of the University of Oxford and is backed by leading UK VCs like IP Group, Albion VC, and Parkwalk as well as Citi (also a customer). Our software is used by some of the most demanding and sophisticated software development organisations in the world, including BNY, Capital One, S&P Global, ING, and Workday. As an early-stage company in one of the hottest software markets, Diffblue offers a fast-paced, customer-focused, empowering, and collaborative working environment. If you're interested in a company where your skills and effort can make a difference every day, then you should check us out. The Role Operates from: Hybrid working, with visits to HQ in Oxford two or three times a month. Reporting to the CEO, you will play a vital role in helping Diffblue achieve its ambitious growth goals. This will start with educating and wowing early stage prospects about the groundbreaking results Diffblue can help them achieve. You will then manage the process to demonstrate those results can be achieved on a customer's own code and environment. You'll then work with the sales team to take the performance data and build it into a compelling business case. Key Responsibilities Reporting to the CEO, you will seek deeply to understand the customer's challenges, goals and business context. Present our product and its value to prospects through tailored demonstrations. Work alongside the commercial sales team and own the technical aspects of the sales process (technical discovery, qualification, scoping, set up and management of evaluations). Proactively build strong technical champions and resolve technical objections. Use your knowledge in developer tools, to help deliver value by coaching them in best practices and diagnosing any issues in the deployment. Manage the feedback loop for customer suggestions and feature enhancements back to the Product team. Entrepreneurial mindset. You have a passion for innovation and growth. Visit the customer site as required. Skills, Knowledge and Expertise Essential Deep understanding of the modern SDLC, DevOps and DORA delivery metrics. Java software developer experience. Familiarity with Java enterprise software development toolchain. Hands-on software development expertise with DevOps, CI/CD tools esp Jenkins. Experience creating and optimising high impact product demonstrations and proofs of concepts. You are comfortable both in a business and technical context so that you can demonstrate to executives how our solutions deliver value and you can address more in-depth questions with a developer audience. Experience of working with technical teams. A strong track record of growth and overachieving targets in a fast paced, high-growth tech scale-up business working very closely with senior account executives. Desirable 2+ years' experience in a technical pre-sales / solution engineer / sales engineer role, working with enterprise customers. Knowledge of application modernisation (cloud migration, API microservices etc). Knowledge of sales qualification frameworks such as MEDDPICC. Competencies Agile and Adaptable: smart, creative, can read a room and think well on their feet. Curiosity: ability to understand a customer through effective questioning and listening and ensure the questioning feels like a conversation and not an interrogation. Storytelling: create and deliver a narrative that helps buyers understand the value of the product. Communication: Great communicators internally and with clients. Intelligence: Can learn complex concepts quickly and communicate those concepts in an easy to understand manner. Detail oriented: capture and analyse all the data. Great project management. Drive and work ethic: Proactively pursuing company mission with a high degree of activity and daily energy. Benefits You'll get to work in one of the hottest tech startups in the world of deep tech AI for code, applying state-of-the-art program analysis and synthesis technology to tough problems faced by development teams at the world's leading companies. At Diffblue we offer flexible working with regular opportunities to collaborate and meet the team in person in Oxford. Company benefits include: Competitive package, including employee stock options. Private health and dental insurance plans (including 24/7 virtual GP service, additional cancer care and mental health cover). 8% non-contributory employer pension. Life insurance & Income Protection schemes (including additional medical, wellbeing support). 25 days annual leave + Bank holidays. Christmas shut-down (additional 3 days of holidays). Enhanced family-friendly benefits. Flexible working. Annual eye tests and GBP 50 contributions towards glasses. Cycle to work scheme. While we expect the future of work to continue to be a hybrid model working both remotely and in-office, we do have a great environment in our Oxford-based head office with beautiful open-plan space with lots of natural light.
Jul 19, 2025
Full time
Solutions Engineer Department: Sales Employment Type: Full Time Location: Oxford Description About Diffblue Diffblue is one of the most powerful use cases for artificial intelligence in the world today. Developers typically spend 25% to 50% of their time writing unit tests and it is not a task most enjoy. Our product - Diffblue Cover - is a generative AI agent that automatically writes and maintains unit tests for Java applications. It works 250 times faster than a human and is 26x more productive than an experienced developer using the latest LLM-based code assistant tools like Copilot. We enable our customers to ship better quality software faster and with less toil for developers. Diffblue spun out of the University of Oxford and is backed by leading UK VCs like IP Group, Albion VC, and Parkwalk as well as Citi (also a customer). Our software is used by some of the most demanding and sophisticated software development organisations in the world, including BNY, Capital One, S&P Global, ING, and Workday. As an early-stage company in one of the hottest software markets, Diffblue offers a fast-paced, customer-focused, empowering, and collaborative working environment. If you're interested in a company where your skills and effort can make a difference every day, then you should check us out. The Role Operates from: Hybrid working, with visits to HQ in Oxford two or three times a month. Reporting to the CEO, you will play a vital role in helping Diffblue achieve its ambitious growth goals. This will start with educating and wowing early stage prospects about the groundbreaking results Diffblue can help them achieve. You will then manage the process to demonstrate those results can be achieved on a customer's own code and environment. You'll then work with the sales team to take the performance data and build it into a compelling business case. Key Responsibilities Reporting to the CEO, you will seek deeply to understand the customer's challenges, goals and business context. Present our product and its value to prospects through tailored demonstrations. Work alongside the commercial sales team and own the technical aspects of the sales process (technical discovery, qualification, scoping, set up and management of evaluations). Proactively build strong technical champions and resolve technical objections. Use your knowledge in developer tools, to help deliver value by coaching them in best practices and diagnosing any issues in the deployment. Manage the feedback loop for customer suggestions and feature enhancements back to the Product team. Entrepreneurial mindset. You have a passion for innovation and growth. Visit the customer site as required. Skills, Knowledge and Expertise Essential Deep understanding of the modern SDLC, DevOps and DORA delivery metrics. Java software developer experience. Familiarity with Java enterprise software development toolchain. Hands-on software development expertise with DevOps, CI/CD tools esp Jenkins. Experience creating and optimising high impact product demonstrations and proofs of concepts. You are comfortable both in a business and technical context so that you can demonstrate to executives how our solutions deliver value and you can address more in-depth questions with a developer audience. Experience of working with technical teams. A strong track record of growth and overachieving targets in a fast paced, high-growth tech scale-up business working very closely with senior account executives. Desirable 2+ years' experience in a technical pre-sales / solution engineer / sales engineer role, working with enterprise customers. Knowledge of application modernisation (cloud migration, API microservices etc). Knowledge of sales qualification frameworks such as MEDDPICC. Competencies Agile and Adaptable: smart, creative, can read a room and think well on their feet. Curiosity: ability to understand a customer through effective questioning and listening and ensure the questioning feels like a conversation and not an interrogation. Storytelling: create and deliver a narrative that helps buyers understand the value of the product. Communication: Great communicators internally and with clients. Intelligence: Can learn complex concepts quickly and communicate those concepts in an easy to understand manner. Detail oriented: capture and analyse all the data. Great project management. Drive and work ethic: Proactively pursuing company mission with a high degree of activity and daily energy. Benefits You'll get to work in one of the hottest tech startups in the world of deep tech AI for code, applying state-of-the-art program analysis and synthesis technology to tough problems faced by development teams at the world's leading companies. At Diffblue we offer flexible working with regular opportunities to collaborate and meet the team in person in Oxford. Company benefits include: Competitive package, including employee stock options. Private health and dental insurance plans (including 24/7 virtual GP service, additional cancer care and mental health cover). 8% non-contributory employer pension. Life insurance & Income Protection schemes (including additional medical, wellbeing support). 25 days annual leave + Bank holidays. Christmas shut-down (additional 3 days of holidays). Enhanced family-friendly benefits. Flexible working. Annual eye tests and GBP 50 contributions towards glasses. Cycle to work scheme. While we expect the future of work to continue to be a hybrid model working both remotely and in-office, we do have a great environment in our Oxford-based head office with beautiful open-plan space with lots of natural light.
Are you a 360 recruiter with a strong track record in permanent placements? Join a boutique executive search firm where your expertise will be valued, your ideas will shape our future, and your success will be directly rewarded. At MindSearch, we specialise in headhunting and recruiting top-tier talent across Medical, Commercial, HR, Consulting and Rec2Rec sectors. To support our growth, we're looking for a driven Recruitment Consultant with strong new business instincts and a solid track record in permanent recruitment. Grow your own portfolio through new business development and warm leads Deliver on retained or contingent mandates depending on the sector Use a mix of proactive headhunting, CV sourcing and job board attraction Build long-term relationships with clients and candidates based on trust and delivery. Profil Minimum 2-3 years' experience in perm recruitment, ideally within: Sales / Business Development / Commercial Consulting HR & Talent Acquisition Medical / Healthcare A strong appetite for developing new clients and growing accounts Confident with LinkedIn Recruiter, job boards, and direct outreach Proactive, structured, and client-focused Fluent English and/or French Top-tier sourcing tools provided to every consultant: Access to sector-specific job boards and CV databases Advanced CRM and AI-powered sourcing tools Autonomy & Flexibility: Build your own desk with strategic support Freedom to shape your role and grow with the business Reward & Culture: Competitive base salary up to £45K/year + generous commission structure ( up to 20% of your earnings) Collaborative, agile, and experienced team International exposure and multi-sector client base
Jul 19, 2025
Full time
Are you a 360 recruiter with a strong track record in permanent placements? Join a boutique executive search firm where your expertise will be valued, your ideas will shape our future, and your success will be directly rewarded. At MindSearch, we specialise in headhunting and recruiting top-tier talent across Medical, Commercial, HR, Consulting and Rec2Rec sectors. To support our growth, we're looking for a driven Recruitment Consultant with strong new business instincts and a solid track record in permanent recruitment. Grow your own portfolio through new business development and warm leads Deliver on retained or contingent mandates depending on the sector Use a mix of proactive headhunting, CV sourcing and job board attraction Build long-term relationships with clients and candidates based on trust and delivery. Profil Minimum 2-3 years' experience in perm recruitment, ideally within: Sales / Business Development / Commercial Consulting HR & Talent Acquisition Medical / Healthcare A strong appetite for developing new clients and growing accounts Confident with LinkedIn Recruiter, job boards, and direct outreach Proactive, structured, and client-focused Fluent English and/or French Top-tier sourcing tools provided to every consultant: Access to sector-specific job boards and CV databases Advanced CRM and AI-powered sourcing tools Autonomy & Flexibility: Build your own desk with strategic support Freedom to shape your role and grow with the business Reward & Culture: Competitive base salary up to £45K/year + generous commission structure ( up to 20% of your earnings) Collaborative, agile, and experienced team International exposure and multi-sector client base
Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes . Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management . Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
Jul 19, 2025
Full time
Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes . Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management . Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
EA to Chief Commercial Officer and two Directors required - immediate start! Work for a large Government organisation based in London. About Our Client This role is based within a respected organisation operating in the Public Sector. As a medium-sized entity, it plays a pivotal role in governance and administrative support, offering a structured and professional working environment. Job Description As Executive Assistant, you will support to the Chief Commercial Officer and two Directors ensuring that they and the overall commercial function can operate at their best. Key duties will be as follows: Effectively managing the diaries and inboxes of three Deputy Directors, keeping pace with rapidly changing requests, ensuring their time is used effectively and appropriately including: Horizon scanning and looking ahead to anticipate requirements and workloads, remaining aware of changing priorities on issues they manage and enabling them to deliver the full range of their duties with maximum impact and resilience. Monitoring inboxes, flagging actions and deadlines and commissioning information from others as required. Balancing conflicting appointments and delegating meetings where possible or necessary. Identifying opportunities, clashes and any preparation time required. Coordinating meetings including recurring meetings and all logistics such as room bookings and travel. Proactively identifying relevant papers and advice in advance of meetings and commissioning briefings where required. Treating sensitive and personal information with discretion and ensuring it is carefully managed. The Successful Applicant A successful Executive Assistant should have: The ability to support senior leaders in managing their diary, secretarial duties for meetings, triaging and managing emails. The ability to exercise tact and discretion when dealing with confidential matters and difficult stakeholders. The ability to network, build trust, work together with, and communicate with staff at all levels. The ability to manage conflicting priorities under pressure, reprioritising and delegating where necessary Evidence of identifying and resolving problems independently and proactively. Evidence of excellent note taking and drafting skills. Proficient use of Microsoft Office tools (outlook, word and PowerPoint mainly) Proven experience of working with Senior Internal and External stakeholders. What's on Offer A competitive daily rate estimated between £200 - £250, depending on experience. Full-time, 36 hours per week. A temporary position offering flexibility and exposure to senior leadership in the Public Sector. An opportunity to work in a supportive and structured professional environment. If you are an organised, detail-oriented professional looking for a temporary opportunity as an Executive Assistant to Chief Commercial Officer and two Directors in a Public Sector setting, apply today!
Jul 19, 2025
Full time
EA to Chief Commercial Officer and two Directors required - immediate start! Work for a large Government organisation based in London. About Our Client This role is based within a respected organisation operating in the Public Sector. As a medium-sized entity, it plays a pivotal role in governance and administrative support, offering a structured and professional working environment. Job Description As Executive Assistant, you will support to the Chief Commercial Officer and two Directors ensuring that they and the overall commercial function can operate at their best. Key duties will be as follows: Effectively managing the diaries and inboxes of three Deputy Directors, keeping pace with rapidly changing requests, ensuring their time is used effectively and appropriately including: Horizon scanning and looking ahead to anticipate requirements and workloads, remaining aware of changing priorities on issues they manage and enabling them to deliver the full range of their duties with maximum impact and resilience. Monitoring inboxes, flagging actions and deadlines and commissioning information from others as required. Balancing conflicting appointments and delegating meetings where possible or necessary. Identifying opportunities, clashes and any preparation time required. Coordinating meetings including recurring meetings and all logistics such as room bookings and travel. Proactively identifying relevant papers and advice in advance of meetings and commissioning briefings where required. Treating sensitive and personal information with discretion and ensuring it is carefully managed. The Successful Applicant A successful Executive Assistant should have: The ability to support senior leaders in managing their diary, secretarial duties for meetings, triaging and managing emails. The ability to exercise tact and discretion when dealing with confidential matters and difficult stakeholders. The ability to network, build trust, work together with, and communicate with staff at all levels. The ability to manage conflicting priorities under pressure, reprioritising and delegating where necessary Evidence of identifying and resolving problems independently and proactively. Evidence of excellent note taking and drafting skills. Proficient use of Microsoft Office tools (outlook, word and PowerPoint mainly) Proven experience of working with Senior Internal and External stakeholders. What's on Offer A competitive daily rate estimated between £200 - £250, depending on experience. Full-time, 36 hours per week. A temporary position offering flexibility and exposure to senior leadership in the Public Sector. An opportunity to work in a supportive and structured professional environment. If you are an organised, detail-oriented professional looking for a temporary opportunity as an Executive Assistant to Chief Commercial Officer and two Directors in a Public Sector setting, apply today!
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted Yesterday job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted Yesterday
Jul 19, 2025
Full time
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted Yesterday job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted Yesterday
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs. The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred. In this role, you will: Collaborate with marketing and sales and services leads to align on marketing strategies Own marketing data flows and SEM/SEO reporting Support and evaluate marketing campaigns through advanced analytics Evaluate and outline new marketing initiatives and opportunities through data Prepare and present data analyses for audiences ranging from field sales members to senior leadership Collect feedback and handle flow of inbound ad hoc requests from the Marketing team Improve marketing data flow and metric definition Please apply if: 3-5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization. People management experience is a plus but not necessary Experience with Google Platforms: Google Analytics, Google Ads, Google Search Experience with Snowflake or any other relational database Strong SQL skills + Experience with design and development of ETL processes Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc High energy and contagious enthusiasm; willing to take on tough projects Strong verbal and written communication skills including detailing business processes, use cases, and business requirements Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies? Booking Holdings FareHarbor FareHarbor US Getaroom KAYAK OpenTable Priceline Are you legally authorized to work in the country you are applying to? Select Will you now or in the future require visa sponsorship of any type? Are you proficient in both SQL and Google Sheets? Do you have people manager experience including performance management? Are you able to work from the London office 2-3 days per week? Select
Jul 19, 2025
Full time
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs. The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred. In this role, you will: Collaborate with marketing and sales and services leads to align on marketing strategies Own marketing data flows and SEM/SEO reporting Support and evaluate marketing campaigns through advanced analytics Evaluate and outline new marketing initiatives and opportunities through data Prepare and present data analyses for audiences ranging from field sales members to senior leadership Collect feedback and handle flow of inbound ad hoc requests from the Marketing team Improve marketing data flow and metric definition Please apply if: 3-5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization. People management experience is a plus but not necessary Experience with Google Platforms: Google Analytics, Google Ads, Google Search Experience with Snowflake or any other relational database Strong SQL skills + Experience with design and development of ETL processes Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc High energy and contagious enthusiasm; willing to take on tough projects Strong verbal and written communication skills including detailing business processes, use cases, and business requirements Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies? Booking Holdings FareHarbor FareHarbor US Getaroom KAYAK OpenTable Priceline Are you legally authorized to work in the country you are applying to? Select Will you now or in the future require visa sponsorship of any type? Are you proficient in both SQL and Google Sheets? Do you have people manager experience including performance management? Are you able to work from the London office 2-3 days per week? Select
Job ID: Amazon Web Services Singapore Private Limited APJ ProServe is seeking a Snr. Consultant (FSI) for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on AWS. From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value on AWS. This Senior Consultant (FSI) will be based in Singapore but have an APJ wide remit in the Professional Services team. Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions in the FSI domain. Domain expertise should include deep, practical and hands-on understanding of Retail and Corporate Banking solutions. The ideal candidate will also have experience with managing data at scale, automation, and hybrid. Key job responsibilities Lead and support local ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe technical engagements for AWS customers in the FSI domain. Create and deliver presentations to customers that inspire the art of the possible in FSI using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new FSI customer engagements. Identify common customer interest in APJ and innovate new technology offerings. Work with the global FSI Industry team to stay-ahead of the leading-edge platform services and ProServe technology offerings. Upskill AWS ProServe builders in APJ on proven ProServe FSI offerings. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS 10+ years of consulting experience working with FSI solutions or working as a subject matter expert (SME) in a financial services organization. 10+ years of experience in developing long-term strategies around product/ solution roadmap with execution programs to deliver on envisioned strategy. Recent and demonstrable hands-on experience with FSI domain workloads e.g., Core Banking. Ability to create compelling customer proposals and executive-level presentation skills. Expert level understanding of Cloud Computing, Hybrid, Multicloud environments. PREFERRED QUALIFICATIONS Corporate and Retail banking experience. AWS Cloud Certifications. Experience with AWS services. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Job ID: Amazon Web Services Singapore Private Limited APJ ProServe is seeking a Snr. Consultant (FSI) for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on AWS. From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value on AWS. This Senior Consultant (FSI) will be based in Singapore but have an APJ wide remit in the Professional Services team. Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions in the FSI domain. Domain expertise should include deep, practical and hands-on understanding of Retail and Corporate Banking solutions. The ideal candidate will also have experience with managing data at scale, automation, and hybrid. Key job responsibilities Lead and support local ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe technical engagements for AWS customers in the FSI domain. Create and deliver presentations to customers that inspire the art of the possible in FSI using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new FSI customer engagements. Identify common customer interest in APJ and innovate new technology offerings. Work with the global FSI Industry team to stay-ahead of the leading-edge platform services and ProServe technology offerings. Upskill AWS ProServe builders in APJ on proven ProServe FSI offerings. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS 10+ years of consulting experience working with FSI solutions or working as a subject matter expert (SME) in a financial services organization. 10+ years of experience in developing long-term strategies around product/ solution roadmap with execution programs to deliver on envisioned strategy. Recent and demonstrable hands-on experience with FSI domain workloads e.g., Core Banking. Ability to create compelling customer proposals and executive-level presentation skills. Expert level understanding of Cloud Computing, Hybrid, Multicloud environments. PREFERRED QUALIFICATIONS Corporate and Retail banking experience. AWS Cloud Certifications. Experience with AWS services. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
A large Wakefield - based B2B company are looking for a new Marketing Executive to join their well-established marketing team! This is a key role within their marketing department, as they look to add some experience across their core channels. Youll work closely with suppliers to develop campaigns, create engaging marketing materials, and ensure successful product promotions across various channel click apply for full job details
Jul 19, 2025
Full time
A large Wakefield - based B2B company are looking for a new Marketing Executive to join their well-established marketing team! This is a key role within their marketing department, as they look to add some experience across their core channels. Youll work closely with suppliers to develop campaigns, create engaging marketing materials, and ensure successful product promotions across various channel click apply for full job details
