This beautiful hotel work with some of the most talented and unique individuals in their business, who always ensure the extraordinary guest experience of the hotel. It is, after all, their people that bring their vision & Values to Life. Impressive Salary 48,000 with an annual service charge Complimentary Stays Award & Incentive schemes As a Restaurant Manager , you are expected to provide guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Key Responsibilities: Responsible for the smooth running of all restaurant services through close liaison with the Head Chef, Assistant Manager and service team. Develop a well-structured team of food and wine service motivated to deliver the highest levels of service and guests care and exceed expectations at all times. To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth To manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards To conduct sales & marketing activities in order to drive business growth & profit If you would like to experince a We Care culture of Passion,Personality,Respect,Working Together & Innovation, we would love to hear from you today!
Jul 06, 2025
Full time
This beautiful hotel work with some of the most talented and unique individuals in their business, who always ensure the extraordinary guest experience of the hotel. It is, after all, their people that bring their vision & Values to Life. Impressive Salary 48,000 with an annual service charge Complimentary Stays Award & Incentive schemes As a Restaurant Manager , you are expected to provide guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Key Responsibilities: Responsible for the smooth running of all restaurant services through close liaison with the Head Chef, Assistant Manager and service team. Develop a well-structured team of food and wine service motivated to deliver the highest levels of service and guests care and exceed expectations at all times. To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth To manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards To conduct sales & marketing activities in order to drive business growth & profit If you would like to experince a We Care culture of Passion,Personality,Respect,Working Together & Innovation, we would love to hear from you today!
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store Manager - Skegness (Full-time, 40 Hours) Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024
Jul 06, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store Manager - Skegness (Full-time, 40 Hours) Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024
We have an exciting opportunity for a Luxury Assistant Sales Manager at our prestigious Brighton Gallery. We're looking for a proactive, sales-driven individual who excels in customer service and exceeding sales targets. You'll inspire and develop the team to surpass their goals, lead by example, and support the Gallery Manager, whilst building and nurturing new customer relationships, showcasing click apply for full job details
Jul 06, 2025
Full time
We have an exciting opportunity for a Luxury Assistant Sales Manager at our prestigious Brighton Gallery. We're looking for a proactive, sales-driven individual who excels in customer service and exceeding sales targets. You'll inspire and develop the team to surpass their goals, lead by example, and support the Gallery Manager, whilst building and nurturing new customer relationships, showcasing click apply for full job details
Assistant Retail Travel Manager Base Salary to £29,000 + Commission OTE £40,000 Metrocentre - Gateshead Our client is the UK's premium luxury travel company specialising in worldwide beach destinations as well as luxury villas, escorted tours, river cruises etc. They are now recruiting for an Assistant Retail Manger consultant to join their long established team in their Metrocentre branch to manage a team of retail consultants as well helping curate inspiring travel arrangements for their discerning clientele. This role is ideal for an experienced senior travel consultant or an assistant manager/team leader from a tour operator or travel agency seeking structured career enhancement, 2 luxury FAM Trips per annum and the opportunity to earn very generous commission based on performance. Candidates must have supervisory/team leader experience within the travel industry or be a senior travel consultant looking for their next step into management. Assistant Retail Travel Manager Responsibilities: Arranging worldwide travel arrangements for clients across all holidays to worldwide destinations including Europe, USA, Caribbean, Indian Ocean, Africa, South America, Asia Australia, New Zealand etc Booking and seeing all travel extras including tours, airport lounges, car hire, insurance etc. Participating in luxury FAM trips to further develop personal product knowledge. Accountable for meeting and exceeding retail sales targets. Supporting the branch manager Motivating a team of travel consultants Responsible for the development of all staff. Assistant Retail Travel Manager Experience Required: Previous supervisory experience within the travel industry is essential Senior travel consultants seeking the opportunity to move into a managerial role will also be considered A strong track record of delivering sales results and exceptional service. A genuine passion for travel, especially worldwide destinations. Assistant Retail Travel Manager Salary and Benefits: Base Salary up to £29,000 based on experience Lucrative commission structure 25 days holiday Holiday concessions Career development Fam trips To apply, please email your CV and a member of the team will be in touch to discuss your application.
Jul 06, 2025
Full time
Assistant Retail Travel Manager Base Salary to £29,000 + Commission OTE £40,000 Metrocentre - Gateshead Our client is the UK's premium luxury travel company specialising in worldwide beach destinations as well as luxury villas, escorted tours, river cruises etc. They are now recruiting for an Assistant Retail Manger consultant to join their long established team in their Metrocentre branch to manage a team of retail consultants as well helping curate inspiring travel arrangements for their discerning clientele. This role is ideal for an experienced senior travel consultant or an assistant manager/team leader from a tour operator or travel agency seeking structured career enhancement, 2 luxury FAM Trips per annum and the opportunity to earn very generous commission based on performance. Candidates must have supervisory/team leader experience within the travel industry or be a senior travel consultant looking for their next step into management. Assistant Retail Travel Manager Responsibilities: Arranging worldwide travel arrangements for clients across all holidays to worldwide destinations including Europe, USA, Caribbean, Indian Ocean, Africa, South America, Asia Australia, New Zealand etc Booking and seeing all travel extras including tours, airport lounges, car hire, insurance etc. Participating in luxury FAM trips to further develop personal product knowledge. Accountable for meeting and exceeding retail sales targets. Supporting the branch manager Motivating a team of travel consultants Responsible for the development of all staff. Assistant Retail Travel Manager Experience Required: Previous supervisory experience within the travel industry is essential Senior travel consultants seeking the opportunity to move into a managerial role will also be considered A strong track record of delivering sales results and exceptional service. A genuine passion for travel, especially worldwide destinations. Assistant Retail Travel Manager Salary and Benefits: Base Salary up to £29,000 based on experience Lucrative commission structure 25 days holiday Holiday concessions Career development Fam trips To apply, please email your CV and a member of the team will be in touch to discuss your application.
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for an Assistant Store Manager to support and lead the retail team alongside the Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people-focused and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Key Responsibilities: Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. Who You Are & What You Have: Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. For your hard work and commitment, we will give you: Incentives based on performance 50% unlimited staff discount to treat yourself and your friends and family 70% discount off a stay in our Hotel in St Lucia We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working A chance to work in an exciting, innovative and expanding company If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch!
Jul 06, 2025
Full time
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for an Assistant Store Manager to support and lead the retail team alongside the Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people-focused and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Key Responsibilities: Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. Who You Are & What You Have: Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. For your hard work and commitment, we will give you: Incentives based on performance 50% unlimited staff discount to treat yourself and your friends and family 70% discount off a stay in our Hotel in St Lucia We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working A chance to work in an exciting, innovative and expanding company If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch!
Assistant Store Manager (Maternity Cover) page is loaded Assistant Store Manager (Maternity Cover) Apply locations Sheffield, Meadowhall Shopping Centre, GB time type Full time posted on Posted Yesterday job requisition id R-103239 At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go the extra mile in every customer interaction. Build a loyal portfolio of existing and new customers. Act as a role model, leading by example with passion and enthusiasm. Support recruitment, coach and motivate the team to drive the business. Support the implementation of the monthly service and sales plan, goals, and targets. Facilitate the onboarding of new starters in store. About you You are an experienced Assistant Store Manager and you have: 1-2 years' experience working in a multicultural retail environment. Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Leadership and coaching skills. Digital proficiency, learning agility, and a growth mindset. A winning personality to easily establish trustful relationships. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Jul 04, 2025
Full time
Assistant Store Manager (Maternity Cover) page is loaded Assistant Store Manager (Maternity Cover) Apply locations Sheffield, Meadowhall Shopping Centre, GB time type Full time posted on Posted Yesterday job requisition id R-103239 At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go the extra mile in every customer interaction. Build a loyal portfolio of existing and new customers. Act as a role model, leading by example with passion and enthusiasm. Support recruitment, coach and motivate the team to drive the business. Support the implementation of the monthly service and sales plan, goals, and targets. Facilitate the onboarding of new starters in store. About you You are an experienced Assistant Store Manager and you have: 1-2 years' experience working in a multicultural retail environment. Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Leadership and coaching skills. Digital proficiency, learning agility, and a growth mindset. A winning personality to easily establish trustful relationships. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Kurt Geiger About U s We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism YOU WILL: Ensure customer service is of the highest standards at all times Be a role model for your team and Kurt Geiger with your own service standards Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and senior Management Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development Organise staff scheduling and meet payroll budgets, remaining reactive to trading patterns Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines Background with a fashion-forward footwear, accessory or fashion brand A customer service ambassador Proven ability to drive sales and team Immaculately presented and representative of our luxury/fashion forward brand in every way Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
Jul 04, 2025
Full time
Kurt Geiger About U s We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism YOU WILL: Ensure customer service is of the highest standards at all times Be a role model for your team and Kurt Geiger with your own service standards Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and senior Management Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development Organise staff scheduling and meet payroll budgets, remaining reactive to trading patterns Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines Background with a fashion-forward footwear, accessory or fashion brand A customer service ambassador Proven ability to drive sales and team Immaculately presented and representative of our luxury/fashion forward brand in every way Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
Cheval Collection are looking for a Reservations Team Leaderto support ourcentral reservations team for a fixed term of one year. Our central reservationsteam of 10reservations professionals provides a support sales service for our14 luxury propertiesinLondon, Edinburgh and Dubai. Cheval Collection is a company focused on international growth and evolving our brands Cheval Residences, Cheval Maison and MY Locanda. As a Reservation Team Leader you will have proven experience as a Reservations Agent in a fast-paced environment and ready to take your career to the next level. You will have a good understanding of sales and reservations operations and optimising revenue via yield management in the 5-star luxury market. You will work closely with the Head of Reservations and the Assistant Reservations Manager to promote a sales-driven culture within the reservations team making sure all enquires are converted into a win and that revenue targets are achieved. A large part of your role as a Reservations Team Leader you will supervise, guide and train the team. You will be a systems super user and will be responsible for training new starters. You will ensure that the team are performing to the company standards and that all of our guests are receiving an excellent guest experience. We cover reservations 7 days between the hours of 8am and 8pm so work varied shift pattern is expected including weekends working. As Reservations Team Leader, some of your duties will include Working as part of the reservations team to take reservations enquires and convert them to sales Conduct the daily team briefings and adjust team priorities throughout the day Coaching and supporting the reservations team on a day-to-day basis To ensure service excellence, standards and sales is the culture within the team Compiling key sales and product information and communicating with the team To establish and maintain good relationships with key agents, bookers and corporate contacts. We would love to hear from you if Are an experienced reservation agent from a luxury hospitality business (hotels or apartments) Are an inspirational team leader with experience in supervising and training Have an excellent eye for detail with a passion for service excellence and delivery Are committed to maximising revenue and making every sales connection count Enjoy connecting with people and building relationships Have a positive attitude in everything you do Possess strong communication skills at all levels In return we can offer you Competitive salary Annual bonus 30 days annual leave (increasing with service, including public holidays) Life Assurance Career progression Health & Wellbeing support programme Discounted accommodation Refer a friend bonus Season Ticket Loan Tuition support funding Apprenticeship scheme Contribution to personal pension (after 3 months) Learning & Development opportunities And many more benefits! If you thrive on being the best you can and want to join our award-winning team then look no further and apply now! Helpful to know The role is based at 114a Cromwell Road, London with the opportunity for hybrid working. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) will be requested in the event of a position being offered.
Jul 04, 2025
Full time
Cheval Collection are looking for a Reservations Team Leaderto support ourcentral reservations team for a fixed term of one year. Our central reservationsteam of 10reservations professionals provides a support sales service for our14 luxury propertiesinLondon, Edinburgh and Dubai. Cheval Collection is a company focused on international growth and evolving our brands Cheval Residences, Cheval Maison and MY Locanda. As a Reservation Team Leader you will have proven experience as a Reservations Agent in a fast-paced environment and ready to take your career to the next level. You will have a good understanding of sales and reservations operations and optimising revenue via yield management in the 5-star luxury market. You will work closely with the Head of Reservations and the Assistant Reservations Manager to promote a sales-driven culture within the reservations team making sure all enquires are converted into a win and that revenue targets are achieved. A large part of your role as a Reservations Team Leader you will supervise, guide and train the team. You will be a systems super user and will be responsible for training new starters. You will ensure that the team are performing to the company standards and that all of our guests are receiving an excellent guest experience. We cover reservations 7 days between the hours of 8am and 8pm so work varied shift pattern is expected including weekends working. As Reservations Team Leader, some of your duties will include Working as part of the reservations team to take reservations enquires and convert them to sales Conduct the daily team briefings and adjust team priorities throughout the day Coaching and supporting the reservations team on a day-to-day basis To ensure service excellence, standards and sales is the culture within the team Compiling key sales and product information and communicating with the team To establish and maintain good relationships with key agents, bookers and corporate contacts. We would love to hear from you if Are an experienced reservation agent from a luxury hospitality business (hotels or apartments) Are an inspirational team leader with experience in supervising and training Have an excellent eye for detail with a passion for service excellence and delivery Are committed to maximising revenue and making every sales connection count Enjoy connecting with people and building relationships Have a positive attitude in everything you do Possess strong communication skills at all levels In return we can offer you Competitive salary Annual bonus 30 days annual leave (increasing with service, including public holidays) Life Assurance Career progression Health & Wellbeing support programme Discounted accommodation Refer a friend bonus Season Ticket Loan Tuition support funding Apprenticeship scheme Contribution to personal pension (after 3 months) Learning & Development opportunities And many more benefits! If you thrive on being the best you can and want to join our award-winning team then look no further and apply now! Helpful to know The role is based at 114a Cromwell Road, London with the opportunity for hybrid working. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) will be requested in the event of a position being offered.
Missoma, founded in 2007 by Marisa Hordern, was born from the need for fashion-forward jewellery that was both long-lasting and affordable. Now globally recognised for demi-fine and solid gold pieces, we design every piece in-house at our London studio, crafting them by hand and shipping worldwide. Authentic We stay true to ourselves, valuing open feedback, honest conversations, and conscious sustainability while prioritising our community and the planet. Collaborative We thrive together, valuing every voice, fostering inclusivity, and blending fun with creativity to drive innovation. Entrepreneurial At Missoma, we think big, act boldly, and constantly strive to improve with passion, determination, and a 'can-do' attitude. We are looking for a results driven and passionate Assistant Manager to join our Carnaby Street store. You will be working to drive the store and team forward, through supporting and creating a culture within your team that is authentic and collaborative, centred around customer interaction and delivering a one-of-a-kind customer experience. Key Responsibilities Customer Service and Shopfloor: Be a Missoma ambassador; offer style advice, educate them on the brand and our ethos, share your own personal experiences and honest feedback, while helping each customer choose the right product(s) for them. Provide an exceptional customer experience from the moment customers enter the store through to point of purchase. Develop and nurture relationships with repeat customers, frequently engaging them pre and post shopping visits. Become an expert on all Missoma products, ensuring product knowledge is up to date, thorough and communicated effectively to customers and the store team Understand the core values and culture of Missoma and reflect these in everything you do. Identify and implement out of box opportunities to exceed customer expectations. Ensure the shop floor reflects the brand and concept standards at all times and in doing so is consistently maintained. Deal with customer complaints effectively and efficiently, referring to your Store Manager where necessary. Ensure merchandising is in line with VM standards and the commercial objectives of the store. Create a seamless interaction between our customers and the instore technology. Team Management: Lead the store team in the Store Managers absence, through effective communication with your peers, in store team and Missoma HQ. As well as completing weekly reporting and ad hoc requests from the Head of Wholesale & Retail. Assist the store Manager in, motivating and supporting the store team to reach set KPI's. Assist the Store Manager in team development, through; onboarding team members through the 30, 60, 90 day Induction Programme and the "Half-Year Check-In" review process. Conducting regular product, customer service, data capture and any other training programs as required, utilising company training materials. Assist the Store Manager in the recruitment and selection process of new team members. Address issues with team members, such as punctuality, dress code and performance seeking advice and support from the Store Manager where needed. Ensure that you lead by example following all Missoma company policies and procedures as well as ensuring all team members act accordingly and within the guidelines set. Operations: Work with the Store Manager to ensure all stock management polices and procedures are adhered to through assisting with stock takes, deliveries, stock control, audits and cycle counts. Take part in analysing store performance and support your Store Manager in defining actions required in order to achieve business objectives. Ensure that all opening and closing procedures are followed at all times and that the store is opened and closed seamlessly. Competencies and Experience Solid and proven management background with at least 1 year of store management and team-leading experience, within in a fast -paced, within a luxury retail environment or high-volume customer facing role. Sales-driven, results motivated and goal-oriented Experience with leading, motivating and providing excellent sales training to teams. Ability to gather customer feedback and trends and share said insights with management Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management. Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging. Ability to identify each customer's unique needs and tailor your customer service approach accordingly. As well as provide a welcoming space for customers to ask questions. Familiarity with the user functionality of desktop, mobile, tablet and digital technology Ability to multitask and work in a fast-paced environment A positive "can do" attitude A passion for Missoma as a brand and our products, as well as an understanding of the Missoma mission and aesthetic.
Jul 03, 2025
Full time
Missoma, founded in 2007 by Marisa Hordern, was born from the need for fashion-forward jewellery that was both long-lasting and affordable. Now globally recognised for demi-fine and solid gold pieces, we design every piece in-house at our London studio, crafting them by hand and shipping worldwide. Authentic We stay true to ourselves, valuing open feedback, honest conversations, and conscious sustainability while prioritising our community and the planet. Collaborative We thrive together, valuing every voice, fostering inclusivity, and blending fun with creativity to drive innovation. Entrepreneurial At Missoma, we think big, act boldly, and constantly strive to improve with passion, determination, and a 'can-do' attitude. We are looking for a results driven and passionate Assistant Manager to join our Carnaby Street store. You will be working to drive the store and team forward, through supporting and creating a culture within your team that is authentic and collaborative, centred around customer interaction and delivering a one-of-a-kind customer experience. Key Responsibilities Customer Service and Shopfloor: Be a Missoma ambassador; offer style advice, educate them on the brand and our ethos, share your own personal experiences and honest feedback, while helping each customer choose the right product(s) for them. Provide an exceptional customer experience from the moment customers enter the store through to point of purchase. Develop and nurture relationships with repeat customers, frequently engaging them pre and post shopping visits. Become an expert on all Missoma products, ensuring product knowledge is up to date, thorough and communicated effectively to customers and the store team Understand the core values and culture of Missoma and reflect these in everything you do. Identify and implement out of box opportunities to exceed customer expectations. Ensure the shop floor reflects the brand and concept standards at all times and in doing so is consistently maintained. Deal with customer complaints effectively and efficiently, referring to your Store Manager where necessary. Ensure merchandising is in line with VM standards and the commercial objectives of the store. Create a seamless interaction between our customers and the instore technology. Team Management: Lead the store team in the Store Managers absence, through effective communication with your peers, in store team and Missoma HQ. As well as completing weekly reporting and ad hoc requests from the Head of Wholesale & Retail. Assist the store Manager in, motivating and supporting the store team to reach set KPI's. Assist the Store Manager in team development, through; onboarding team members through the 30, 60, 90 day Induction Programme and the "Half-Year Check-In" review process. Conducting regular product, customer service, data capture and any other training programs as required, utilising company training materials. Assist the Store Manager in the recruitment and selection process of new team members. Address issues with team members, such as punctuality, dress code and performance seeking advice and support from the Store Manager where needed. Ensure that you lead by example following all Missoma company policies and procedures as well as ensuring all team members act accordingly and within the guidelines set. Operations: Work with the Store Manager to ensure all stock management polices and procedures are adhered to through assisting with stock takes, deliveries, stock control, audits and cycle counts. Take part in analysing store performance and support your Store Manager in defining actions required in order to achieve business objectives. Ensure that all opening and closing procedures are followed at all times and that the store is opened and closed seamlessly. Competencies and Experience Solid and proven management background with at least 1 year of store management and team-leading experience, within in a fast -paced, within a luxury retail environment or high-volume customer facing role. Sales-driven, results motivated and goal-oriented Experience with leading, motivating and providing excellent sales training to teams. Ability to gather customer feedback and trends and share said insights with management Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management. Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging. Ability to identify each customer's unique needs and tailor your customer service approach accordingly. As well as provide a welcoming space for customers to ask questions. Familiarity with the user functionality of desktop, mobile, tablet and digital technology Ability to multitask and work in a fast-paced environment A positive "can do" attitude A passion for Missoma as a brand and our products, as well as an understanding of the Missoma mission and aesthetic.
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry. What we need from you: You will partner with your Store Leader to develop the best team: - You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. - You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. - You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be customer focused: - You will nurture a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. - You will develop and maintain key customer relationships using instore CRM tools to support you and your team. You will collaborate with your Store Leader to be commercial: - You will continually demonstrate a commitment to driving your business. - You will collaborate and build key relationships to accelerate store growth. - You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. - You will lead and deliver operational excellence showing respect and consideration for people, product and your environment. You will be be environmentally conscious: -As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future. -You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. You are: - Inspiring - Engaging - Agile - Perceptive - An experienced Leader (preferably within luxury fashion but not essential) - In love with fashion! What we will do for you: - Competitive basic salary - Bonus - Product allowance - An enviable staff discount and exclusive access to staff sales - Extra day off for your birthday - Pension Contributions & Life Assurance - Training and development opportunities - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Jul 01, 2025
Full time
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry. What we need from you: You will partner with your Store Leader to develop the best team: - You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. - You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. - You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be customer focused: - You will nurture a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. - You will develop and maintain key customer relationships using instore CRM tools to support you and your team. You will collaborate with your Store Leader to be commercial: - You will continually demonstrate a commitment to driving your business. - You will collaborate and build key relationships to accelerate store growth. - You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. - You will lead and deliver operational excellence showing respect and consideration for people, product and your environment. You will be be environmentally conscious: -As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future. -You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. You are: - Inspiring - Engaging - Agile - Perceptive - An experienced Leader (preferably within luxury fashion but not essential) - In love with fashion! What we will do for you: - Competitive basic salary - Bonus - Product allowance - An enviable staff discount and exclusive access to staff sales - Extra day off for your birthday - Pension Contributions & Life Assurance - Training and development opportunities - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry. What we need from you: You will partner with your Store Leader to develop the best team: - You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. - You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. - You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be customer focused: - You will nurture a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. - You will develop and maintain key customer relationships using instore CRM tools to support you and your team. You will collaborate with your Store Leader to be commercial: - You will continually demonstrate a commitment to driving your business. - You will collaborate and build key relationships to accelerate store growth. - You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. - You will lead and deliver operational excellence showing respect and consideration for people, product and your environment. You will be be environmentally conscious: -As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future. -You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. You are: - Inspiring - Engaging - Agile - Perceptive - An experienced Leader (preferably within luxury fashion but not essential) - In love with fashion! What we will do for you: - Competitive basic salary - Bonus - Product allowance - An enviable staff discount and exclusive access to staff sales - Extra day off for your birthday - Pension Contributions & Life Assurance - Training and development opportunities - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Jul 01, 2025
Full time
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry. What we need from you: You will partner with your Store Leader to develop the best team: - You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. - You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. - You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be customer focused: - You will nurture a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. - You will develop and maintain key customer relationships using instore CRM tools to support you and your team. You will collaborate with your Store Leader to be commercial: - You will continually demonstrate a commitment to driving your business. - You will collaborate and build key relationships to accelerate store growth. - You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. - You will lead and deliver operational excellence showing respect and consideration for people, product and your environment. You will be be environmentally conscious: -As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future. -You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. You are: - Inspiring - Engaging - Agile - Perceptive - An experienced Leader (preferably within luxury fashion but not essential) - In love with fashion! What we will do for you: - Competitive basic salary - Bonus - Product allowance - An enviable staff discount and exclusive access to staff sales - Extra day off for your birthday - Pension Contributions & Life Assurance - Training and development opportunities - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for a Store Manager to support and lead the retail team alongside the Assistant Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people focussed and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. WHO YOU ARE & WHAT YOU HAVE Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. For your hard work and commitment, we will give you: Incentives based on performance 50% unlimited staff discount to treat yourself and your friends and family 70% discount off a stay in our Hotel in St Lucia We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working A chance to work in an exciting, innovative and expanding company If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch! About Us We're not just a chocolate company; we're a family of chocolate lovers. From luxury gifts to our iconic Velvetiser and beyond, we've built a brand that's all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we're proud to operate over 100 stores across the UK and continue to grow across categories, channels, and territories. Patience, passion, and purpose drive everything we do - just like the perfect cacao pod, our success doesn't happen overnight. It's the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers. To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Bekind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self - and feel comfortable to share your differences, and whatmakes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employerwho positively celebrates a diverse and inclusive culture. We welcome people from all walks of life tojoin us, bringing their individuality to help us reach our ambitious growth plans. We believe this iscritically important to help us create a place to work where everyone feels like they belong, can bethemselves and where all of our differences are celebrated.
Jul 01, 2025
Full time
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for a Store Manager to support and lead the retail team alongside the Assistant Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people focussed and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. WHO YOU ARE & WHAT YOU HAVE Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. For your hard work and commitment, we will give you: Incentives based on performance 50% unlimited staff discount to treat yourself and your friends and family 70% discount off a stay in our Hotel in St Lucia We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working A chance to work in an exciting, innovative and expanding company If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch! About Us We're not just a chocolate company; we're a family of chocolate lovers. From luxury gifts to our iconic Velvetiser and beyond, we've built a brand that's all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we're proud to operate over 100 stores across the UK and continue to grow across categories, channels, and territories. Patience, passion, and purpose drive everything we do - just like the perfect cacao pod, our success doesn't happen overnight. It's the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers. To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Bekind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self - and feel comfortable to share your differences, and whatmakes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employerwho positively celebrates a diverse and inclusive culture. We welcome people from all walks of life tojoin us, bringing their individuality to help us reach our ambitious growth plans. We believe this iscritically important to help us create a place to work where everyone feels like they belong, can bethemselves and where all of our differences are celebrated.
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel. What you'll be doing Ready to take the next bold step in hospitality management? We're looking for an Assistant F&B Manager to join our skilled, fun-loving team and support a dynamic F&B operation with multiple outlets. In this role, you will play a key part in delivering a memorable experience not only for our guests but also for your team, ensuring everyone feels valued and supported. As Assistant F&B Manager, you will oversee all F&B operations, helping to deliver a seamless guest experience and providing real support to your team. You will be instrumental in recruiting, training, and developing team members to meet departmental targets and budgets while enhancing your team's growth and fostering a supportive environment. Delivering exceptional customer service that creates real connections Supporting recruitment, training, and development of a talented team Responding to guest queries with care and professionalism Managing budgets for food and payroll effectively Driving sales to maximise revenue Overseeing stock management and accountability for stock takes Setting clear objectives and department targets Evaluating performance for ongoing improvement What you'll bring We're looking for someone who embodies bold, adaptable, and real qualities, and can lead with authenticity and creativity: An inspiring leader who fosters a positive and supportive team culture A commitment to delivering outstanding service with attention to the finest details A passion for guest satisfaction and real hospitality Excellent communication skills that make you a natural connector A focus on quality with an eye for high standards and continuous improvement. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Jul 01, 2025
Full time
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel. What you'll be doing Ready to take the next bold step in hospitality management? We're looking for an Assistant F&B Manager to join our skilled, fun-loving team and support a dynamic F&B operation with multiple outlets. In this role, you will play a key part in delivering a memorable experience not only for our guests but also for your team, ensuring everyone feels valued and supported. As Assistant F&B Manager, you will oversee all F&B operations, helping to deliver a seamless guest experience and providing real support to your team. You will be instrumental in recruiting, training, and developing team members to meet departmental targets and budgets while enhancing your team's growth and fostering a supportive environment. Delivering exceptional customer service that creates real connections Supporting recruitment, training, and development of a talented team Responding to guest queries with care and professionalism Managing budgets for food and payroll effectively Driving sales to maximise revenue Overseeing stock management and accountability for stock takes Setting clear objectives and department targets Evaluating performance for ongoing improvement What you'll bring We're looking for someone who embodies bold, adaptable, and real qualities, and can lead with authenticity and creativity: An inspiring leader who fosters a positive and supportive team culture A commitment to delivering outstanding service with attention to the finest details A passion for guest satisfaction and real hospitality Excellent communication skills that make you a natural connector A focus on quality with an eye for high standards and continuous improvement. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Role: Front of House Manager Location: London Salary / Rate of pay: From 55,000 p.a. Are you a hospitality superstar with a passion for creating unforgettable guest experiences with fantastic leadership skills? If so, we at Platinum Recruitment are working in partnership with a large operational hotel in London, and have a fantastic opportunity for a Front of House Manager to join their senior team What's in it for you? Besides the fantastic opportunity to show your talent and develop as a key member of the team? Take a look at some of the perks on offer: Employee discounts on accommodation Life assurance Healthcare and wellbeing cashback scheme with perks Long service recognition Up to 33 days' holiday per annum Free laundry and dry cleaning Interest-free season ticket loan Cycle to work scheme Free access to the gym Salary? From 55,000 p.a. plus benefits, depending on experience Why choose our client based in London? This is a great opportunity to be part of a group of extensive luxury and city hotels across the UK and overseas, that fosters a supportive and collaborative working environment for all their team members! Front of House Manager Responsibilities: Ensure the smooth and efficient operations of the hotel's front desk and guest services. Responsible for maintaining high standards of service in line with the hotel's strategy, values and industry trends Managing the budget and KPI's for the department, including generating revenue and controlling costs. Oversee the development and management of the team, serving as a role model by leading, training and mentoring to exceed. Be familiar with operational standards and available to cover roles during busy periods, including nights Coordinate with the Housekeeping department to meet and exceed the needs of guests Attend weekly executive and sales meetings as well as the GM briefings with Front Office and Housekeeping Desired qualifications & skills: Experienced Assistant FOH or FOH Manager essential Proven experience in leading a large team (40+) and within a 400-plus bedroom Hotel Comprehensive knowledge of Opera is essential, or Opera Cloud would be advantageous. You must be a team player with a flexible approach, be passionate about providing exceptional customer service and have a Can-do attitude. Right to work in the UK only Ready to embark on an exciting and rewarding career journey? Click Apply Now to discuss this Front of House Manager role in London and become a vital part of our client's exceptional team! Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Helen Davies Job Number: (phone number removed) / INDFOHF&B Job Role: Front of House Manager Location: London Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2025
Full time
Role: Front of House Manager Location: London Salary / Rate of pay: From 55,000 p.a. Are you a hospitality superstar with a passion for creating unforgettable guest experiences with fantastic leadership skills? If so, we at Platinum Recruitment are working in partnership with a large operational hotel in London, and have a fantastic opportunity for a Front of House Manager to join their senior team What's in it for you? Besides the fantastic opportunity to show your talent and develop as a key member of the team? Take a look at some of the perks on offer: Employee discounts on accommodation Life assurance Healthcare and wellbeing cashback scheme with perks Long service recognition Up to 33 days' holiday per annum Free laundry and dry cleaning Interest-free season ticket loan Cycle to work scheme Free access to the gym Salary? From 55,000 p.a. plus benefits, depending on experience Why choose our client based in London? This is a great opportunity to be part of a group of extensive luxury and city hotels across the UK and overseas, that fosters a supportive and collaborative working environment for all their team members! Front of House Manager Responsibilities: Ensure the smooth and efficient operations of the hotel's front desk and guest services. Responsible for maintaining high standards of service in line with the hotel's strategy, values and industry trends Managing the budget and KPI's for the department, including generating revenue and controlling costs. Oversee the development and management of the team, serving as a role model by leading, training and mentoring to exceed. Be familiar with operational standards and available to cover roles during busy periods, including nights Coordinate with the Housekeeping department to meet and exceed the needs of guests Attend weekly executive and sales meetings as well as the GM briefings with Front Office and Housekeeping Desired qualifications & skills: Experienced Assistant FOH or FOH Manager essential Proven experience in leading a large team (40+) and within a 400-plus bedroom Hotel Comprehensive knowledge of Opera is essential, or Opera Cloud would be advantageous. You must be a team player with a flexible approach, be passionate about providing exceptional customer service and have a Can-do attitude. Right to work in the UK only Ready to embark on an exciting and rewarding career journey? Click Apply Now to discuss this Front of House Manager role in London and become a vital part of our client's exceptional team! Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Helen Davies Job Number: (phone number removed) / INDFOHF&B Job Role: Front of House Manager Location: London Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Head of Finance Boutique travel and hospitality company Central London circa £65,000 salary Full-time or 4-day week Hybrid working with two days from home We're looking for a strategic, people-first finance leader to join a boutique travel company known for delivering unforgettable, high-touch experiences across the UK and in Europe. This is a rare opportunity to shape the financial future of a business that offers exclusive access to the otherwise inaccessible - think private royal estate tours, castle stays, and insider experiences in some of the most iconic destinations. As Head of Finance, you'll report directly to the owner and take ownership of a small, capable finance team of three. You'll be instrumental in driving financial clarity, operational efficiency, and strategic planning as the company continues to grow its global reputation. In this role, you will: Lead and develop the finance team, creating a culture of high performance, compliance, and accountability Take the reins on budgeting, forecasting, and reporting, turning numbers into insights that shape business decisions Improve and oversee systems and processes, including integration between Xero and Salesforce Ensure compliance with VAT (including TOMS), tax, and regulatory obligations Contribute to senior leadership discussions with confidence, commercial acumen, and a collaborative approach What we are looking for: A minimum of 5 years in a senior finance/accounting role (Finance Manager, Assistant Financial Controller, etc.) Experience in hospitality or travel Strong working knowledge of Xero and Excel Familiarity with Salesforce and TOMS (Tour Operators Margin Scheme) is a plus, but not essential A natural ability to lead, communicate, and develop others Part-qualified or qualified with a recognised accountancy body (ACCA, ACA, ICAEW, or CIMA) This is a hybrid role offering a blend of structure and flexibility. The business works Monday to Friday, but there's openness to a 4-day week for the right candidate. You'll have the option to work from home on Tuesdays and Fridays. If you're someone who loves combining commercial rigour with creativity, and you're excited by the idea of helping shape a business that operates at the pinnacle of luxury travel - we'd love to hear from you. Please get in touch or pass this on to someone you think would be a great fit. Closing date for applications: Friday 27th June 2025. All candidates will be contacted post closing date.
Jun 26, 2025
Full time
Head of Finance Boutique travel and hospitality company Central London circa £65,000 salary Full-time or 4-day week Hybrid working with two days from home We're looking for a strategic, people-first finance leader to join a boutique travel company known for delivering unforgettable, high-touch experiences across the UK and in Europe. This is a rare opportunity to shape the financial future of a business that offers exclusive access to the otherwise inaccessible - think private royal estate tours, castle stays, and insider experiences in some of the most iconic destinations. As Head of Finance, you'll report directly to the owner and take ownership of a small, capable finance team of three. You'll be instrumental in driving financial clarity, operational efficiency, and strategic planning as the company continues to grow its global reputation. In this role, you will: Lead and develop the finance team, creating a culture of high performance, compliance, and accountability Take the reins on budgeting, forecasting, and reporting, turning numbers into insights that shape business decisions Improve and oversee systems and processes, including integration between Xero and Salesforce Ensure compliance with VAT (including TOMS), tax, and regulatory obligations Contribute to senior leadership discussions with confidence, commercial acumen, and a collaborative approach What we are looking for: A minimum of 5 years in a senior finance/accounting role (Finance Manager, Assistant Financial Controller, etc.) Experience in hospitality or travel Strong working knowledge of Xero and Excel Familiarity with Salesforce and TOMS (Tour Operators Margin Scheme) is a plus, but not essential A natural ability to lead, communicate, and develop others Part-qualified or qualified with a recognised accountancy body (ACCA, ACA, ICAEW, or CIMA) This is a hybrid role offering a blend of structure and flexibility. The business works Monday to Friday, but there's openness to a 4-day week for the right candidate. You'll have the option to work from home on Tuesdays and Fridays. If you're someone who loves combining commercial rigour with creativity, and you're excited by the idea of helping shape a business that operates at the pinnacle of luxury travel - we'd love to hear from you. Please get in touch or pass this on to someone you think would be a great fit. Closing date for applications: Friday 27th June 2025. All candidates will be contacted post closing date.
Select how often (in days) to receive an alert: Create Alert Assistant Store Manager - Glasgow Penhaligon's Location: Glasgow, GB Team: Beauty Advisor Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. Who We Are Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio includes Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligon's, L'Artisan Perfumery, and many more. The Opportunity We have an exciting opportunity for an Assistant Store Manager at our Glasgow store. You will be responsible for assisting the team, with the ability to assume store management responsibilities in the Store Manager's absence. The Assistant Store Manager is also responsible for achieving sales objectives, maintaining high operational and merchandising standards, building motivated teams, and developing Fragrance Consultants to the next level. Collaborate with the Store Manager on all aspects of running the store, assuming the Store Manager duties in their absence Meet sales goals, analyze sales reports and data to determine business needs and set strategies Continuously motivate sales team members to meet sales and productivity goals Support the development of Fragrance Consultants' techniques, ensuring the use of fragrance profiling to maximize sales, and ensure team members are fluent in product knowledge Demonstrate sales leadership by actively participating on the selling floor Assist in managing the client database and utilize information to increase sales and client contact Manage special events such as collection previews, client events, sale events, and center events Empower Fragrance Consultants to make customer-centric decisions that support the company's philosophy Assist in maintaining staffing levels and work schedules to ensure adequate floor coverage while controlling payroll costs A few things you'll love about us An entrepreneurial, creative, and welcoming work culture A range of learning and development opportunities An international company with growth opportunities A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually seeking enthusiastic and committed individuals from diverse backgrounds to join our team. We believe that creating an inclusive environment where everyone feels valued and empowered strengthens our business and fosters innovation. We also believe that diversity makes us a stronger company and better able to serve our customers worldwide. Puig 2024. This information is privileged, confidential, and contains private information. Any reading, retention, distribution, or copying of this communication by anyone other than the intended recipient is prohibited.
Jun 26, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Assistant Store Manager - Glasgow Penhaligon's Location: Glasgow, GB Team: Beauty Advisor Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. Who We Are Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio includes Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligon's, L'Artisan Perfumery, and many more. The Opportunity We have an exciting opportunity for an Assistant Store Manager at our Glasgow store. You will be responsible for assisting the team, with the ability to assume store management responsibilities in the Store Manager's absence. The Assistant Store Manager is also responsible for achieving sales objectives, maintaining high operational and merchandising standards, building motivated teams, and developing Fragrance Consultants to the next level. Collaborate with the Store Manager on all aspects of running the store, assuming the Store Manager duties in their absence Meet sales goals, analyze sales reports and data to determine business needs and set strategies Continuously motivate sales team members to meet sales and productivity goals Support the development of Fragrance Consultants' techniques, ensuring the use of fragrance profiling to maximize sales, and ensure team members are fluent in product knowledge Demonstrate sales leadership by actively participating on the selling floor Assist in managing the client database and utilize information to increase sales and client contact Manage special events such as collection previews, client events, sale events, and center events Empower Fragrance Consultants to make customer-centric decisions that support the company's philosophy Assist in maintaining staffing levels and work schedules to ensure adequate floor coverage while controlling payroll costs A few things you'll love about us An entrepreneurial, creative, and welcoming work culture A range of learning and development opportunities An international company with growth opportunities A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually seeking enthusiastic and committed individuals from diverse backgrounds to join our team. We believe that creating an inclusive environment where everyone feels valued and empowered strengthens our business and fosters innovation. We also believe that diversity makes us a stronger company and better able to serve our customers worldwide. Puig 2024. This information is privileged, confidential, and contains private information. Any reading, retention, distribution, or copying of this communication by anyone other than the intended recipient is prohibited.
Lakeside Shopping Centre - Essex Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
Jun 26, 2025
Full time
Lakeside Shopping Centre - Essex Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you're interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides a excellent benefits package to support its employees, keep reading . Vivienne Westwood is looking for an Assistant Manager to join our team based in the Nottingham Store. You will join us on a full time, permanent basis. KEY RESPONSIBILITIES Demonstrate a strong awareness of the business within the framework of defined brand objectives and KPIs Handle issues in a timely manner according to company policies and operational procedures Provide regular feedback to the Retail Area Manager regarding store performance and other store operative issues Achieve store budget and optimise sell-out within the budget provided Manage all cash and credit card handling and banking procedures according to company guidelines Ensure that product deliveries and movements are processed according to company stock management guidelines Be responsible for the good image of the store, always ensuring it is clean and well maintained according to the company visual merchandising standards Lead by example, acting as a role model for the team Coach and train the staff to improve the business performance WHAT WE ARE LOOKING FOR IN OUR ASSISTANT MANAGER: Have between 2 and 5 years of experience in a luxury retail business as a manager or assistant manager Have strong experience in managing, developing and motivating a sales team Have excellent communication skills (both verbal and non-verbal) and be able to meet and exceed customers' expectations every time (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) BENEFITS Commission/Bonus Uniform allowance Staff discounts Training Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.) Cycle to work scheme Generous annual leave allowance Pension Scheme Perkbox membership: access to a wide range of perks, discounts, and wellness resources Opportunity to develop new skills and progress in your career Opportunity to work for a company that cares and believes in its people and the environment Applications may close before the deadline, so please apply early to avoid disappointment. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link
Jun 25, 2025
Full time
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you're interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides a excellent benefits package to support its employees, keep reading . Vivienne Westwood is looking for an Assistant Manager to join our team based in the Nottingham Store. You will join us on a full time, permanent basis. KEY RESPONSIBILITIES Demonstrate a strong awareness of the business within the framework of defined brand objectives and KPIs Handle issues in a timely manner according to company policies and operational procedures Provide regular feedback to the Retail Area Manager regarding store performance and other store operative issues Achieve store budget and optimise sell-out within the budget provided Manage all cash and credit card handling and banking procedures according to company guidelines Ensure that product deliveries and movements are processed according to company stock management guidelines Be responsible for the good image of the store, always ensuring it is clean and well maintained according to the company visual merchandising standards Lead by example, acting as a role model for the team Coach and train the staff to improve the business performance WHAT WE ARE LOOKING FOR IN OUR ASSISTANT MANAGER: Have between 2 and 5 years of experience in a luxury retail business as a manager or assistant manager Have strong experience in managing, developing and motivating a sales team Have excellent communication skills (both verbal and non-verbal) and be able to meet and exceed customers' expectations every time (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) BENEFITS Commission/Bonus Uniform allowance Staff discounts Training Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.) Cycle to work scheme Generous annual leave allowance Pension Scheme Perkbox membership: access to a wide range of perks, discounts, and wellness resources Opportunity to develop new skills and progress in your career Opportunity to work for a company that cares and believes in its people and the environment Applications may close before the deadline, so please apply early to avoid disappointment. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link
Bluewater Shopping Centre - Greenhithe Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
Jun 25, 2025
Full time
Bluewater Shopping Centre - Greenhithe Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
City: Enniskillen Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 23, 2025
Full time
City: Enniskillen Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.