Overview
As a Solutions Engineer, you would oversee integrations with advertisers, exchanges and ecosystem partners using InMobi's products to develop innovative solutions and overcoming technical obstacles presented by customers. You would be responsible for guaranteeing the technical aspects of the assigned integrations (both new and ongoing) by providing necessary requirements and technical guidance. You will actively shape the business with your technical expertise, customer focus and passion using InMobi advertising solutions.
The impact you'll make
- Engage directly with partners, clients, and internal stakeholders to provide pre & post-sales advisory using technical expertise
- Provide an outstanding customer experience for all accounts, by setting expectations and anticipating and resolving client technical issues in a timely manner.
- Use your deep technical understanding of our products to be able to analyse and troubleshoot customer issues
- Act as internal liaison between Regional Sales and Product & Engineering teams along with managing client expectation and communication.
- Manage customer product deployments across internal and external stakeholders.
- Identify, evaluate, and communicate key market and customer requirements from the field to Product/Engineering teams.
- Keep up with industry best practices and products and become a key resource for all client technical issues.
- Demonstrate a passion for developing and deploying best practice technical sales and support processes in a high-growth environment.
The experience you'll need
- Bachelor's degree in computer science, Software Engineering, or a closely related field
- Coding experience with at least one object-oriented programming skill: Java, C++, C# (.NET), or Scala and having some experience with scripting languages like Python, JavaScript, HTML5
- Experience working with relational databases and writing SQL queries
- Experience pushing code to a repository, whether in a previous role or personal projects.
- Experience working with and having an understanding on the usages of APIs.
- 1-2 years of experience working within the digital advertising industry is a plus.
- Must have 1+ years of client-facing experience, working directly with clients.
- Strong problem-solving and conceptual thinking skills, with ability to thrive in ambiguity