Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 07, 2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
TSL Scotland is seeking an experienced Mobile Transport Refrigeration and Air Conditioning Engineer to join our team. The primary focus will be on Commercial Vehicle Refrigeration systems and related ancillary equipment. With a strong focus on safety, efficiency, and quality, TSL are committed to delivering exceptional service to their clients across central belt and surrounding areas. Ideal Candidate: Proven track record in Transport Refrigeration and Air Conditioning repair and maintenance. Keen interest in learning about ancillary equipment maintenance and repair. Experience in diagnosing and repairing faults. Strong focus on customer care with excellent communication skills. Proactive attitude and ability to complete essential paperwork. Positive mindset, able to work effectively both in a team and independently in a fast-paced environment. Essential Requirements: Minimum of 4 years of industry experience. F-Gas registered. Skilled in all aspects of Vehicle Refrigeration and Air Conditioning servicing and maintenance. Excellent problem-solving skills. Demonstrated commitment to customer care with strong communication skills. Full UK Driving Licence Key Responsibilities Conduct routine maintenance and servicing of refrigeration systems in accordance with industry standards and company protocols Perform inspections and testing of electrical equipment and components to identify potential hazards and ensure compliance with regulatory requirements. Maintain accurate records of maintenance activities, including work orders, inspections, and repairs, using computerised maintenance management systems (CMMS). Provide technical assistance and guidance to colleagues and clients as needed, including participating in training sessions and workshops. Install, repair, and maintain electrical wiring, fixtures, and equipment in accordance with technical specifications and safety guidelines. Collaborate with other members of the maintenance team to coordinate work schedules, prioritise tasks, and ensure timely completion of projects. Adhere to all safety protocols and procedures, including the proper use of personal protective equipment (PPE) What We Offer Competitive basic salary (DOE) Overtime opportunities 28 days annual leave (including bank holidays) Company vehicle use Company Mobile Phone Workwear Provided Opportunities for further training and career development Standard working hours: Monday - Friday, 8:00am - 4.30pm, with overtime availability. Applicants must be legally entitled to work in the UK and currently reside in the UK. Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Company car Experience: Transport Refrigeration: 4 years (required) Licence/Certification: F-Gas Certificate (required) UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: On the road
Dec 06, 2025
Full time
TSL Scotland is seeking an experienced Mobile Transport Refrigeration and Air Conditioning Engineer to join our team. The primary focus will be on Commercial Vehicle Refrigeration systems and related ancillary equipment. With a strong focus on safety, efficiency, and quality, TSL are committed to delivering exceptional service to their clients across central belt and surrounding areas. Ideal Candidate: Proven track record in Transport Refrigeration and Air Conditioning repair and maintenance. Keen interest in learning about ancillary equipment maintenance and repair. Experience in diagnosing and repairing faults. Strong focus on customer care with excellent communication skills. Proactive attitude and ability to complete essential paperwork. Positive mindset, able to work effectively both in a team and independently in a fast-paced environment. Essential Requirements: Minimum of 4 years of industry experience. F-Gas registered. Skilled in all aspects of Vehicle Refrigeration and Air Conditioning servicing and maintenance. Excellent problem-solving skills. Demonstrated commitment to customer care with strong communication skills. Full UK Driving Licence Key Responsibilities Conduct routine maintenance and servicing of refrigeration systems in accordance with industry standards and company protocols Perform inspections and testing of electrical equipment and components to identify potential hazards and ensure compliance with regulatory requirements. Maintain accurate records of maintenance activities, including work orders, inspections, and repairs, using computerised maintenance management systems (CMMS). Provide technical assistance and guidance to colleagues and clients as needed, including participating in training sessions and workshops. Install, repair, and maintain electrical wiring, fixtures, and equipment in accordance with technical specifications and safety guidelines. Collaborate with other members of the maintenance team to coordinate work schedules, prioritise tasks, and ensure timely completion of projects. Adhere to all safety protocols and procedures, including the proper use of personal protective equipment (PPE) What We Offer Competitive basic salary (DOE) Overtime opportunities 28 days annual leave (including bank holidays) Company vehicle use Company Mobile Phone Workwear Provided Opportunities for further training and career development Standard working hours: Monday - Friday, 8:00am - 4.30pm, with overtime availability. Applicants must be legally entitled to work in the UK and currently reside in the UK. Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Company car Experience: Transport Refrigeration: 4 years (required) Licence/Certification: F-Gas Certificate (required) UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: On the road
About the job As the Sales & Applications Engineer you will be responsible for generating profitable regional contract works relating to refrigeration and process cooling installations, and growing the customer base to include new contacts within the refrigeration industry. You will also manage contract execution involving design, purchasing and contract management. You will be responsible for contract works throughout the South of England, so need to be fully mobile. We are flexible on location, but the ideal candidate needs to be within a commutable distance of our office in Dartford for day to day activities Main Responsibilities Technical support for both existing and potential new customers. Design, and project manage, within the bounds of our in-house knowledge and discuss and agree sales margins to ensure that these margins are achieved and maintained at contract completion. Calculate heat loads, pipe sizes for both direct and indirect cooling systems. Accurately estimate projects, identifying tailored solution to meet the customers requirements. Allocation of sub contact labour for the installation of contracts with specific responsibility for satisfactory technical and financial result. Responsible for verification of supplier invoicing against orders raised and the preparation of a detailed sales invoices. Our Ideal Candidate Strong written and verbal communication skills MS Office, including word, Excel, PowerPoint and Outlook Prepared to travel within the region and be away from home overnight when required. Project management skills; strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities Required Experience Recognised Engineering/Building Services Qualification, Minimum of 2 year s experience in a similar role working within the Refrigeration/Process Cooling Industry. Technical support and quoting experience with all aspects of refrigeration and air conditioning essential (mechanical and electrical). Demonstratable process and refrigeration knowledge in DX and pumped fluid solutions using all most commonly used refrigerants including HFC s, NH3, CO2 Demonstratable knowledge of most modern and commonly used refrigeration control systems. Our Client Our client is one of world s foremost refrigeration solutions providers. Our key activities include the design, manufacture, installation and after sales care of refrigeration and HVAC products. About the Business area The Installation and service division of our client installs HVAC and refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover. Pay & Benefits We offer a competitive salary and a range of great benefits- 26 days annual leave Defined pension contribution plan Life Assurance Company vehicle Private medical scheme Company sick pay scheme Continued professional development, including study leave and financial support for role related qualifications Eye care vouchers Salary Extras, including shopping, hotel and travel discounts
Dec 05, 2025
Full time
About the job As the Sales & Applications Engineer you will be responsible for generating profitable regional contract works relating to refrigeration and process cooling installations, and growing the customer base to include new contacts within the refrigeration industry. You will also manage contract execution involving design, purchasing and contract management. You will be responsible for contract works throughout the South of England, so need to be fully mobile. We are flexible on location, but the ideal candidate needs to be within a commutable distance of our office in Dartford for day to day activities Main Responsibilities Technical support for both existing and potential new customers. Design, and project manage, within the bounds of our in-house knowledge and discuss and agree sales margins to ensure that these margins are achieved and maintained at contract completion. Calculate heat loads, pipe sizes for both direct and indirect cooling systems. Accurately estimate projects, identifying tailored solution to meet the customers requirements. Allocation of sub contact labour for the installation of contracts with specific responsibility for satisfactory technical and financial result. Responsible for verification of supplier invoicing against orders raised and the preparation of a detailed sales invoices. Our Ideal Candidate Strong written and verbal communication skills MS Office, including word, Excel, PowerPoint and Outlook Prepared to travel within the region and be away from home overnight when required. Project management skills; strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities Required Experience Recognised Engineering/Building Services Qualification, Minimum of 2 year s experience in a similar role working within the Refrigeration/Process Cooling Industry. Technical support and quoting experience with all aspects of refrigeration and air conditioning essential (mechanical and electrical). Demonstratable process and refrigeration knowledge in DX and pumped fluid solutions using all most commonly used refrigerants including HFC s, NH3, CO2 Demonstratable knowledge of most modern and commonly used refrigeration control systems. Our Client Our client is one of world s foremost refrigeration solutions providers. Our key activities include the design, manufacture, installation and after sales care of refrigeration and HVAC products. About the Business area The Installation and service division of our client installs HVAC and refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover. Pay & Benefits We offer a competitive salary and a range of great benefits- 26 days annual leave Defined pension contribution plan Life Assurance Company vehicle Private medical scheme Company sick pay scheme Continued professional development, including study leave and financial support for role related qualifications Eye care vouchers Salary Extras, including shopping, hotel and travel discounts
