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Sr. Business Intelligence Analyst page is loaded Sr. Business Intelligence Analystlocations: UK - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R47588 Your Title: Senior Business Intelligence Analyst Job Location: UK - Remote Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software SolutionsJoin us as our Senior Business Intelligence Analyst and drive impactful insights while shaping strategic decision-making.In this newly created role you will work as part of a Global BI team, working closely with EMEA based Sales teams and Analysts whilst lining in to our US Based Sales Intelligence Director. In this position you'll be spearheading data analysis initiatives and fostering strong stakeholder relationships. Your role will center on leveraging your expertise in relational databases, SQL, and an array of business intelligence tools such as Salesforce, Tableau, Domo, and Power BI to drive impactful insights and strategic decision-making across the EMEA region.This is your opportunity to work with Sales Leaders and impact how and where we go to market, our margins in particular regions, where we as a business can improve and where we can develop. Your work will have both a regional and global significance.Because of your reporting line there will be times when you work outside of a "normal" 9-5 so that you can collaborate and work with colleagues in the Global BI team. What You Will Do: Collaborate with cross-functional teams to identify key business requirements and translate them into analytical solutions Develop and maintain robust data models, reports, and dashboards to analyze and visualize complex datasets Conduct in-depth data analysis to identify trends, patterns, and insights that support strategic business initiatives Proactively monitor data quality, integrity, and accuracy to ensure the reliability of reports and analysis Create and deliver compelling data presentations to communicate findings and recommendations to stakeholders at various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis and business intelligence tools Mentor and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on process improvement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer Science, or a related discipline Proven work experience as a Data Analyst, Business Analyst, or similar role, with a focus on data analysis and stakeholder management Prior experience in the sales or marketing analytics domain Working knowledge of Saleforce Strong knowledge of PowerBI, Tableau or similar BI tools Strong proficiency in SQL and Python or another OOPS language for data extraction, transformation, and analysis Strong interpersonal, written, and verbal communication and presentation skills with the ability to effectively communicate complex concepts and strategies to diverse audiences Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit .

Technical Customer Support Engineer - EMEA ClickHouse Remote (UK) Overview ClickHouse, recognized on the 2025 Forbes Cloud 100 list, is one of the fastest-growing private cloud companies, leading the market in real-time analytics, data warehousing, observability, and AI workloads. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The Technical Customer Support Engineer role is customer-facing, supporting users across EMEA and globally. This position involves triaging support tickets, assisting with pre- and post-sales activities, engaging with the user community, and collaborating with engineering and product teams to improve functionality and support processes. Key Details Job Title: Technical Customer Support Engineer - EMEA Employer: ClickHouse Location: Remote (United Kingdom) Salary: Competitive (dependent on experience, qualifications, and location) Hours: Full-Time (24x7 global support coverage required) Contract Type: Permanent Role Overview The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Key Responsibilities Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Develop solutions based on ClickHouse Cloud and open-source, shared via documentation, blogs, webinars, and training Collaborate with Support Services, Engineering, Go-to-Market, and Product Management teams to define user-required functionality Mentor and train colleagues, users, and customers Deliver professional responses within SLAs across multiple support channels Build trusted relationships with colleagues, customers, and partners Required Skills and Experience Technical expertise in ClickHouse open-source/Cloud or related domains (SQL databases, OLAP, SaaS, distributed systems) Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer Strong written and verbal English communication skills Ability to work fully remote with reliable connectivity Team-oriented mindset with empathy and problem-solving skills Self-driven, curious, and eager to learn continuously Bonus Points Experience with ClickHouse OSS/open-source technologies (user, contributor, or community member) Cloud experience (Azure, GCP, AWS) Data pipeline experience (Kafka, Kinesis, Spark, RabbitMQ, etc.) Compensation Salary ranges vary by location and experience Equity in the company (stock options for all new hires) Employer contributions towards healthcare Flexible time off (generous entitlement outside the US) $500 home office setup allowance for remote employees Perks Flexible, remote-friendly work environment (operating in 20 countries) Global gatherings and company-wide offsites Opportunity to shape company culture as part of the first 500 employees Equal Opportunities ClickHouse is an equal opportunity employer, committed to diversity, inclusion, and accessibility. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Submit yourapplication. For compensation-related queries, contact: .

Regulatory Affairs Manager Department: Vicon Quality & Regulatory Compliance Employment Type: Permanent - Full Time Location: Yarnton, Oxfordshire Reporting To: Adam Taylor Description Are you interested in working on products at the very cutting edge of technology? Want to join Vicon, an Academy Award -winning company, and the world's largest supplier of precision motion capture and tracking systems? Vicon is the world leader in motion capture technology, developing high performance software and hardware products for the entertainment, engineering and life science industries. Vicon products are used in major feature films, games, and commercials, and are a crucial measurement tool for biomechanics, robotics, and cutting edge science. Vicon is a subsidiary of Oxford Metrics Plc. We are looking for a Regulatory Affairs Manager to join our Quality and Regulatory Compliance team in Oxford, England. Key Responsibilities Reporting to the Head of Quality and Regulatory Compliance, the Regulatory Affairs Manager is responsible for managing new and existing regulatory clearances in global markets, including the EU, UK, USA, and globally through support of a distribution network. Plan and achieve medical device regulatory submission activities including new market applications, registrations, and renewals. Act as an ambassador for Vicon in all aspects of the regulatory process, interacting with applicable authorities and auditors to support Technical File reviews, license applications, and surveillance audits. Write, review and collate applicable technical documentation. Support development teams and other authors to create project evidence that can achieve regulatory compliance. Contribute to Post Market Surveillance activities, including summarising applicable data and authoring reports. Engage with distributors and in country representatives in relation to medical device clearance and renewal activities, ensuring all applicable obligations on the local representative and on Vicon as manufacturer have been met. You will have opportunities to guide the strategic direction of the future regulatory clearances, in coordination with Sales and Product teams. We offer a hybrid on site/home based working environment, with head office located in a major academic city. There is no expectation to be 'on call' outside core office hours. Required Skills, Knowledge and Expertise The right candidate will have relevant industry experience and have worked for 5+ years in a compliance role with strong understanding of applicable regulatory requirements. Essential Skills Experience with EU MDR transition and Technical File submission for Class IIa devices, as well as experience following applicable guidance documentation from MDCG and other sources. Strong understanding of EU MDD and EU MDR transition requirements for legacy devices. Experience with US medical device legislation, and applicable guidance documentation from FDA. Familiarity with electromechanical medical devices, including devices that include software. Familiarity with regulatory requirements of non medical devices, including for example, low voltage directive, EMC directive and equivalent global legislation, as applicable where Vicon technology is sold to entertainment and engineering customers. Proficient use of MS Office applications and Adobe Acrobat. Exceptional written and verbal communication skills. Desirable Skills Experience with MDSAP, and medical device legislation of participating countries. Familiarity within the field of biomechanics, gait analysis, measurement devices or medical imaging is advantageous, but not necessary. Benefits Competitive salary 10% Company Pension 25 days Annual Leave + Bank Holidays Life Cover Private Medical with Optical / Dental Insurance Permanent Health Insurance Cycle to work scheme. Free On site Parking

Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details

About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innova

Electrical Estimator & Project Manager Loughborough Permanent, full-time Competitive salary plus benefits and company car The Electrical Estimator & Project manager is required to undertake all duties associated with the preparatory tasks in relation to service delivery, namely surveys, preparing and submission of quotations, supervision of works teams and other associated tasks. When working as a project manager, you will be required to oversee & ensure the delivery of various contracts involving electrical systems maintenance and repair. More about the role: Undertaking full and concise site surveys, preparing and submitting accurate works quotations and job engineering. Supervising specialist subcontractors to ensure service provided is as per service level agreement; reporting any issues supervision immediately and contribution to problem resolution. Supervise all Adler and Allan personnel on site whilst works are being undertaken; ensuring all personnel are provided with a full brief of works and ensuring service delivered in of a high standard. Preparation of RAMS to a high standard and fully compliant with relevant legislation. Provide accurate weekly sales KPIs to management in a timely and efficient manner. Additional key tasks & accountabilities when acting as Project Manager: Manage teams of Engineers to ensure work is carried out on time and safely Liaise with Service Engineers and subcontractors and carry out site audits as and when required to ensure work is being undertaken to a high standard Overseeing & quoting any variations. Ensure stringent KPIs are followed and complied with and reported back to the customer in a timely fashion. Communicate with customers and attend face to face meetings as and when required. Ensure installation handover documentation is produced and passed to clients on time Provide management with a weekly report relating to project progress. The report should detail specific information relating to the operational and financial aspects of a project. About you: Are you a qualified Electrician? Do you have experience in speaking to customers face to face? Are you looking for a position where you can make a difference to the environment? This position carries a high level of responsibility and as such you must demonstrate a continued commercial and operational awareness whilst promoting the success of the division and Company. About us: At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. JBRP1_UKTJ

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.