Trainee Recruitment Consultant - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35-45K year 1) + Progression + Full Training Exeter, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? Joining our brand new Exeter branch, you'll have the opportunities and environment of a start up, with the training and backing of a multimillion-pound global business. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami, Austin and now Exeter! We are a dynamic and forward-thinking company with an emphasis on self-development, progression and ambition. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! The Role: Full life-cycle - 360 recruitment position - Business Development - Full Training Provided - No Experience Required Clients/Businesses : Identifying business partnership opportunities, cold calling, B2B sales, lead generation, relationship development, and securing new clients Candidates : Managing job vacancies from clients, advertising roles, conducting interviews, and overseeing candidate management Project Management : Managing the end-to-end recruitment process At Rise: Career progression to management, leadership and director roles - in Exeter, the UK or overseas Uncapped commission (10-40% of everything you invoice, meaning six-figures has been achieved in year 1 & average first year earnings of 40-60k) Industry-leading training provided by our L&D team & Branch Manager Empowered working environment Winners of REC 2025 Awards - Best Company to Work For (100+ employees category) Awarded in FT 50 Top UK Recruitment Consultancies Named LinkedIn Top 5 Recruitment Companies for G&E Named Business Insiders Top 500 Businesses in the South West 2025 (Top 1%) The Person: Career and goal driven Highly motivated and passionate Resilient and positive Excellent communication skills Seeking a rewarding and lucrative sales-driven role Thrives under pressure in a fast-paced, target-driven environment Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 07, 2025
Full time
Trainee Recruitment Consultant - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35-45K year 1) + Progression + Full Training Exeter, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? Joining our brand new Exeter branch, you'll have the opportunities and environment of a start up, with the training and backing of a multimillion-pound global business. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami, Austin and now Exeter! We are a dynamic and forward-thinking company with an emphasis on self-development, progression and ambition. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! The Role: Full life-cycle - 360 recruitment position - Business Development - Full Training Provided - No Experience Required Clients/Businesses : Identifying business partnership opportunities, cold calling, B2B sales, lead generation, relationship development, and securing new clients Candidates : Managing job vacancies from clients, advertising roles, conducting interviews, and overseeing candidate management Project Management : Managing the end-to-end recruitment process At Rise: Career progression to management, leadership and director roles - in Exeter, the UK or overseas Uncapped commission (10-40% of everything you invoice, meaning six-figures has been achieved in year 1 & average first year earnings of 40-60k) Industry-leading training provided by our L&D team & Branch Manager Empowered working environment Winners of REC 2025 Awards - Best Company to Work For (100+ employees category) Awarded in FT 50 Top UK Recruitment Consultancies Named LinkedIn Top 5 Recruitment Companies for G&E Named Business Insiders Top 500 Businesses in the South West 2025 (Top 1%) The Person: Career and goal driven Highly motivated and passionate Resilient and positive Excellent communication skills Seeking a rewarding and lucrative sales-driven role Thrives under pressure in a fast-paced, target-driven environment Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Vehicle Technician Location: Sunderland Salary: OTE up to £40,600, including basic Hours: Monday to Friday, 8:30am to 5:30pm,1 in 3 Saturdays Reference: 29107 We have a new job vacancy available for a Vehicle Technician in Sunderland. My client is one of the UK's leading main dealerships in thearea and they're looking for an experienced Vehicle Technician wanting to join agreat team! This is a great opportunity for a Vehicle Technician looking to work for and alongside one of the best in the industry. If you're a Vehicle Technician currently on the lookout then apply now! Benefits for Vehicle Technicians Starting salary competitive within the industry or Attractive starting salary Company pension scheme Generous holiday allowance Role Overview Vehicle Technician Perform vehicle servicing and general maintenance Diagnose faults and perform fault finding Repair and replace brakes, suspension, and clutch components Cambelt replacement Requirements Vehicle Technician At least one years experience in a workshop environment Minimum Level 2 in Light Vehicle Maintenance & Repair (or equivalent) Strong mechanical skills Reliable work history with consistent attendance Own a well stocked toolbox appropriate for workshop duties How to Apply If you are interested in this Vehicle Technician vacancy, please send your CV and we will be in touch upon receipt. All applications will be treated with the strictest confidence. Consultant: Bethany Bishop Octane Recruitment VTNTH Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Dec 07, 2025
Full time
Vehicle Technician Location: Sunderland Salary: OTE up to £40,600, including basic Hours: Monday to Friday, 8:30am to 5:30pm,1 in 3 Saturdays Reference: 29107 We have a new job vacancy available for a Vehicle Technician in Sunderland. My client is one of the UK's leading main dealerships in thearea and they're looking for an experienced Vehicle Technician wanting to join agreat team! This is a great opportunity for a Vehicle Technician looking to work for and alongside one of the best in the industry. If you're a Vehicle Technician currently on the lookout then apply now! Benefits for Vehicle Technicians Starting salary competitive within the industry or Attractive starting salary Company pension scheme Generous holiday allowance Role Overview Vehicle Technician Perform vehicle servicing and general maintenance Diagnose faults and perform fault finding Repair and replace brakes, suspension, and clutch components Cambelt replacement Requirements Vehicle Technician At least one years experience in a workshop environment Minimum Level 2 in Light Vehicle Maintenance & Repair (or equivalent) Strong mechanical skills Reliable work history with consistent attendance Own a well stocked toolbox appropriate for workshop duties How to Apply If you are interested in this Vehicle Technician vacancy, please send your CV and we will be in touch upon receipt. All applications will be treated with the strictest confidence. Consultant: Bethany Bishop Octane Recruitment VTNTH Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Graduate Recruitment Consultant - Bristol - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35K-40K year 1) + Progression + Full Training Bristol, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? We are looking for motivated individuals to benefit from our industry leading training program, incredible financial rewards and unlimited progression structure. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami and Austin. We are a dynamic and forward-thinking company with an emphasis on an empowered culture whilst supporting our staff to be the best they possibly can be. We are proud to have an incredibly inclusive culture and are looking for energetic and positive individuals to add to this. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! Why should you be interested? Unlimited progression - Trainee to directorship Unrivalled training Massive earning potential Chance to be part of a great culture Flexible working International opportunities Empowered environment What do we look for? Highly motivated Goal Driven Resilient Honest Positive Looking to build a career If this sounds like you, please contact me on (url removed) and send me your CV
Dec 07, 2025
Full time
Graduate Recruitment Consultant - Bristol - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35K-40K year 1) + Progression + Full Training Bristol, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? We are looking for motivated individuals to benefit from our industry leading training program, incredible financial rewards and unlimited progression structure. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami and Austin. We are a dynamic and forward-thinking company with an emphasis on an empowered culture whilst supporting our staff to be the best they possibly can be. We are proud to have an incredibly inclusive culture and are looking for energetic and positive individuals to add to this. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! Why should you be interested? Unlimited progression - Trainee to directorship Unrivalled training Massive earning potential Chance to be part of a great culture Flexible working International opportunities Empowered environment What do we look for? Highly motivated Goal Driven Resilient Honest Positive Looking to build a career If this sounds like you, please contact me on (url removed) and send me your CV
Technical Customer Support Engineer - EMEA ClickHouse Remote (UK) Overview ClickHouse, recognized on the 2025 Forbes Cloud 100 list, is one of the fastest-growing private cloud companies, leading the market in real-time analytics, data warehousing, observability, and AI workloads. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The Technical Customer Support Engineer role is customer-facing, supporting users across EMEA and globally. This position involves triaging support tickets, assisting with pre- and post-sales activities, engaging with the user community, and collaborating with engineering and product teams to improve functionality and support processes. Key Details Job Title: Technical Customer Support Engineer - EMEA Employer: ClickHouse Location: Remote (United Kingdom) Salary: Competitive (dependent on experience, qualifications, and location) Hours: Full-Time (24x7 global support coverage required) Contract Type: Permanent Role Overview The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Key Responsibilities Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Develop solutions based on ClickHouse Cloud and open-source, shared via documentation, blogs, webinars, and training Collaborate with Support Services, Engineering, Go-to-Market, and Product Management teams to define user-required functionality Mentor and train colleagues, users, and customers Deliver professional responses within SLAs across multiple support channels Build trusted relationships with colleagues, customers, and partners Required Skills and Experience Technical expertise in ClickHouse open-source/Cloud or related domains (SQL databases, OLAP, SaaS, distributed systems) Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer Strong written and verbal English communication skills Ability to work fully remote with reliable connectivity Team-oriented mindset with empathy and problem-solving skills Self-driven, curious, and eager to learn continuously Bonus Points Experience with ClickHouse OSS/open-source technologies (user, contributor, or community member) Cloud experience (Azure, GCP, AWS) Data pipeline experience (Kafka, Kinesis, Spark, RabbitMQ, etc.) Compensation Salary ranges vary by location and experience Equity in the company (stock options for all new hires) Employer contributions towards healthcare Flexible time off (generous entitlement outside the US) $500 home office setup allowance for remote employees Perks Flexible, remote-friendly work environment (operating in 20 countries) Global gatherings and company-wide offsites Opportunity to shape company culture as part of the first 500 employees Equal Opportunities ClickHouse is an equal opportunity employer, committed to diversity, inclusion, and accessibility. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Submit yourapplication. For compensation-related queries, contact: .
Dec 07, 2025
Full time
Technical Customer Support Engineer - EMEA ClickHouse Remote (UK) Overview ClickHouse, recognized on the 2025 Forbes Cloud 100 list, is one of the fastest-growing private cloud companies, leading the market in real-time analytics, data warehousing, observability, and AI workloads. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The Technical Customer Support Engineer role is customer-facing, supporting users across EMEA and globally. This position involves triaging support tickets, assisting with pre- and post-sales activities, engaging with the user community, and collaborating with engineering and product teams to improve functionality and support processes. Key Details Job Title: Technical Customer Support Engineer - EMEA Employer: ClickHouse Location: Remote (United Kingdom) Salary: Competitive (dependent on experience, qualifications, and location) Hours: Full-Time (24x7 global support coverage required) Contract Type: Permanent Role Overview The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Key Responsibilities Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Develop solutions based on ClickHouse Cloud and open-source, shared via documentation, blogs, webinars, and training Collaborate with Support Services, Engineering, Go-to-Market, and Product Management teams to define user-required functionality Mentor and train colleagues, users, and customers Deliver professional responses within SLAs across multiple support channels Build trusted relationships with colleagues, customers, and partners Required Skills and Experience Technical expertise in ClickHouse open-source/Cloud or related domains (SQL databases, OLAP, SaaS, distributed systems) Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer Strong written and verbal English communication skills Ability to work fully remote with reliable connectivity Team-oriented mindset with empathy and problem-solving skills Self-driven, curious, and eager to learn continuously Bonus Points Experience with ClickHouse OSS/open-source technologies (user, contributor, or community member) Cloud experience (Azure, GCP, AWS) Data pipeline experience (Kafka, Kinesis, Spark, RabbitMQ, etc.) Compensation Salary ranges vary by location and experience Equity in the company (stock options for all new hires) Employer contributions towards healthcare Flexible time off (generous entitlement outside the US) $500 home office setup allowance for remote employees Perks Flexible, remote-friendly work environment (operating in 20 countries) Global gatherings and company-wide offsites Opportunity to shape company culture as part of the first 500 employees Equal Opportunities ClickHouse is an equal opportunity employer, committed to diversity, inclusion, and accessibility. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Submit yourapplication. For compensation-related queries, contact: .
Entry Level Recruitment Consultant - Pathway to Leadership Bristol City Centre 25,000 (Y1 OTE: 45,000+) + Excellent Commission (up to 40%) + Unlimited Progression + Awarded Training Programme Are you a motivated and goal-driven individual? Are you looking for a new opportunity that allows you to increase your earnings through uncapped commission? We are looking for ambitious individuals who want to join a company that rewards hard work and provides a platform for achieving personal and professional goals through exceptional training, uncapped commission, and clear progression. Rise Technical is a leading recruitment consultancy providing staffing solutions within the engineering and technical sectors. Since launching in Bristol 20 years ago, we have expanded significantly with offices now in London, and most recently in Miami and Austin, as we continue our journey to become the go-to global partner for technical talent solutions. This position is ideal for a sales-driven individual who is looking for award-winning training and the opportunity to progress quickly within a fast-growing company focused on shared values and celebrating success. The details: Uncapped commission (up to 40%) Excellent training programme including classroom sessions, on-the-job learning and buddy schemes Rapid progression through to leadership Build your own client base through developing long-term client relationships Headhunt high-quality candidates for a variety of technical roles Manage the recruitment process for clients and candidates from start to finish The person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Has a growth mindset with a desire for learning Proven track record of achieving goals Coachable and able to take on constructive feedback Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 06, 2025
Full time
Entry Level Recruitment Consultant - Pathway to Leadership Bristol City Centre 25,000 (Y1 OTE: 45,000+) + Excellent Commission (up to 40%) + Unlimited Progression + Awarded Training Programme Are you a motivated and goal-driven individual? Are you looking for a new opportunity that allows you to increase your earnings through uncapped commission? We are looking for ambitious individuals who want to join a company that rewards hard work and provides a platform for achieving personal and professional goals through exceptional training, uncapped commission, and clear progression. Rise Technical is a leading recruitment consultancy providing staffing solutions within the engineering and technical sectors. Since launching in Bristol 20 years ago, we have expanded significantly with offices now in London, and most recently in Miami and Austin, as we continue our journey to become the go-to global partner for technical talent solutions. This position is ideal for a sales-driven individual who is looking for award-winning training and the opportunity to progress quickly within a fast-growing company focused on shared values and celebrating success. The details: Uncapped commission (up to 40%) Excellent training programme including classroom sessions, on-the-job learning and buddy schemes Rapid progression through to leadership Build your own client base through developing long-term client relationships Headhunt high-quality candidates for a variety of technical roles Manage the recruitment process for clients and candidates from start to finish The person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Has a growth mindset with a desire for learning Proven track record of achieving goals Coachable and able to take on constructive feedback Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dec 06, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
