VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Andy File Associates are acting as a recruitment agency on behalf of our client with regards this permanent position. Facilities Management Coordinator (Invoicing & Subcontractor Administration) Overview The Facilities Management Coordinator is responsible for supporting the smooth operation of facilities services by managing invoice processing, maintaining accurate financial records, and serving as a key communication link between clients, subcontractors, and internal teams. This role ensures timely payment, compliance with contract terms, and high-quality service delivery. Key Responsibilities Invoicing & Financial Administration Prepare, review, and process invoices for facilities services in accordance with company procedures and contract requirements. Track purchase orders, delivery notes, work orders, and service reports to ensure billing accuracy. Monitor and reconcile accounts payable and accounts receivable related to facilities operations. Maintain up-to-date records of all invoicing activities, payment status, and financial documentation. Follow up on outstanding payments with clients and escalate issues where necessary. Verify subcontractor invoices against agreed rates, completed works, and supporting documentation. Subcontractor & Supplier Coordination Liaise with subcontractors to obtain quotes, confirm job completion, and resolve invoice discrepancies. Ensure subcontractors meet compliance requirements, including insurances, certifications, and health & safety documentation. Maintain an approved supplier list and update subcontractor information as required. Client Relationship Management Act as a point of contact for client queries relating to billing, scheduled works, and service updates. Provide timely and accurate reporting on work progress, invoicing status, and cost tracking. Support the preparation of client-facing documents such as monthly reports or financial summaries. Facilities Support Assist with scheduling planned and reactive maintenance activities. Maintain asset logs, service records, and contract documentation. Support the Facilities Manager with general administrative tasks and coordination as needed. Skills & Competencies Essential Strong experience in invoicing, accounts administration, or financial coordination. Knowledge of facilities management processes and subcontractor workflows. Excellent communication and relationship-building skills. High attention to detail with strong numerical accuracy. Proficiency with MS Office (especially Excel) and finance/CAFMs systems. Ability to manage multiple deadlines and prioritise workloads effectively. Desirable Experience working within facilities management, property services, or construction. Understanding of compliance requirements (H&S, contractor documentation). Familiarity with purchase order systems and service-level agreements. Qualifications Minimum: GCSEs/A-Levels or equivalent. Preferred: NVQ or diploma in Business Administration, Facilities Management, or related field. Financial administration certifications advantageous. Personal Attributes Proactive and organised with a problem-solving mindset. Professional, customer-focused attitude. Able to work independently and collaboratively. Integrity in handling financial information and sensitive documentation. Hours 9am - 5pm with some flexibility on hours.
Dec 05, 2025
Full time
Andy File Associates are acting as a recruitment agency on behalf of our client with regards this permanent position. Facilities Management Coordinator (Invoicing & Subcontractor Administration) Overview The Facilities Management Coordinator is responsible for supporting the smooth operation of facilities services by managing invoice processing, maintaining accurate financial records, and serving as a key communication link between clients, subcontractors, and internal teams. This role ensures timely payment, compliance with contract terms, and high-quality service delivery. Key Responsibilities Invoicing & Financial Administration Prepare, review, and process invoices for facilities services in accordance with company procedures and contract requirements. Track purchase orders, delivery notes, work orders, and service reports to ensure billing accuracy. Monitor and reconcile accounts payable and accounts receivable related to facilities operations. Maintain up-to-date records of all invoicing activities, payment status, and financial documentation. Follow up on outstanding payments with clients and escalate issues where necessary. Verify subcontractor invoices against agreed rates, completed works, and supporting documentation. Subcontractor & Supplier Coordination Liaise with subcontractors to obtain quotes, confirm job completion, and resolve invoice discrepancies. Ensure subcontractors meet compliance requirements, including insurances, certifications, and health & safety documentation. Maintain an approved supplier list and update subcontractor information as required. Client Relationship Management Act as a point of contact for client queries relating to billing, scheduled works, and service updates. Provide timely and accurate reporting on work progress, invoicing status, and cost tracking. Support the preparation of client-facing documents such as monthly reports or financial summaries. Facilities Support Assist with scheduling planned and reactive maintenance activities. Maintain asset logs, service records, and contract documentation. Support the Facilities Manager with general administrative tasks and coordination as needed. Skills & Competencies Essential Strong experience in invoicing, accounts administration, or financial coordination. Knowledge of facilities management processes and subcontractor workflows. Excellent communication and relationship-building skills. High attention to detail with strong numerical accuracy. Proficiency with MS Office (especially Excel) and finance/CAFMs systems. Ability to manage multiple deadlines and prioritise workloads effectively. Desirable Experience working within facilities management, property services, or construction. Understanding of compliance requirements (H&S, contractor documentation). Familiarity with purchase order systems and service-level agreements. Qualifications Minimum: GCSEs/A-Levels or equivalent. Preferred: NVQ or diploma in Business Administration, Facilities Management, or related field. Financial administration certifications advantageous. Personal Attributes Proactive and organised with a problem-solving mindset. Professional, customer-focused attitude. Able to work independently and collaboratively. Integrity in handling financial information and sensitive documentation. Hours 9am - 5pm with some flexibility on hours.
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 05, 2025
Full time
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
We are looking for an experienced Engineering/Property Manager to lead the Compliance Team within our Property Services Operations function. The Role: This role will join the leadership team of the Property Services Operations function, which collectively delivers reactive and planned maintenance, compliance and facilities management across the Hampshire County Council (HCC) built estate. It will lead and deliver the Compliance strategy of Water Management (including Legionella), Structural inspections, Arboriculture, Electrical and Gas Safety, Pressure systems (PSSR), Lifts (LOLER) and Pollution. It will lead a team specialist engineers and property professionals delivering programmes of inspections, surveys and remedial works across the organisation's c10,000 buildings over c1000 sites including schools, social and residential care properties, offices and libraries. It will also provide technical guidance and oversight to the wider Operations engineering teams who sit within the Reactive and Planned Maintenance functions. This is a high-impact role allows HCC to deliver effective and efficient services to over 1.4 million Hampshire residents by ensuring the built estate remains safe and compliant. What you'll do: Lead and direct the building compliance strategy across all HCC assets (including schools), ensuring alignment with statutory and corporate standards. Provide leadership to the Compliance team of c25 individuals, fostering a culture of safety, accountability, and continuous improvement. Oversee budget allocation of c£5 million for compliance activities, ensuring resources are effectively deployed. Monitor and mitigate compliance risks related to water management (including Legionella), structural integrity, pressure systems (PSSR), lifting equipment (LOLER), pollution, tree safety, electrical and gas systems. Act as the lead advisor on building compliance matters and the Operations function on engineering matters, influencing policy and decision-making. Provide regular updates to the organisation on the compliance of the built estate, acting as a point of escalation where needed. What we're looking for: A professional qualification in engineering or construction; alternatively as evidenced by equivalent experience over a sustained period. Strong knowledge of relevant building compliance legislation. Proven experience of operating in multi-stakeholder settings in a lead role. Ability to lead and support teams within line and matrix management structures. Excellent communication, presentation, and influencing skills. The selection process will involve interview(s) and delivery of a short scenario-based presentation, which will be shared with shortlisted candidates prior to interview. Reasonable adjustments will be implemented (as required) at all stages of the process. Why join us? Become a leader within a supportive multi-disciplinary Property team that holds considerable expertise in the stewardship of the public estate. Lead risk management and compliance activities that directly impacts organisational service delivery and community outcomes. Work in a collaborative, supportive environment with opportunities for professional growth. Enjoy flexible working arrangements that support work-life balance. Competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. We are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+). Our people are what make us a vibrant and well-respected organisation, so if you are ready for your next career as one of our senior leaders, get in touch!
Dec 05, 2025
Full time
We are looking for an experienced Engineering/Property Manager to lead the Compliance Team within our Property Services Operations function. The Role: This role will join the leadership team of the Property Services Operations function, which collectively delivers reactive and planned maintenance, compliance and facilities management across the Hampshire County Council (HCC) built estate. It will lead and deliver the Compliance strategy of Water Management (including Legionella), Structural inspections, Arboriculture, Electrical and Gas Safety, Pressure systems (PSSR), Lifts (LOLER) and Pollution. It will lead a team specialist engineers and property professionals delivering programmes of inspections, surveys and remedial works across the organisation's c10,000 buildings over c1000 sites including schools, social and residential care properties, offices and libraries. It will also provide technical guidance and oversight to the wider Operations engineering teams who sit within the Reactive and Planned Maintenance functions. This is a high-impact role allows HCC to deliver effective and efficient services to over 1.4 million Hampshire residents by ensuring the built estate remains safe and compliant. What you'll do: Lead and direct the building compliance strategy across all HCC assets (including schools), ensuring alignment with statutory and corporate standards. Provide leadership to the Compliance team of c25 individuals, fostering a culture of safety, accountability, and continuous improvement. Oversee budget allocation of c£5 million for compliance activities, ensuring resources are effectively deployed. Monitor and mitigate compliance risks related to water management (including Legionella), structural integrity, pressure systems (PSSR), lifting equipment (LOLER), pollution, tree safety, electrical and gas systems. Act as the lead advisor on building compliance matters and the Operations function on engineering matters, influencing policy and decision-making. Provide regular updates to the organisation on the compliance of the built estate, acting as a point of escalation where needed. What we're looking for: A professional qualification in engineering or construction; alternatively as evidenced by equivalent experience over a sustained period. Strong knowledge of relevant building compliance legislation. Proven experience of operating in multi-stakeholder settings in a lead role. Ability to lead and support teams within line and matrix management structures. Excellent communication, presentation, and influencing skills. The selection process will involve interview(s) and delivery of a short scenario-based presentation, which will be shared with shortlisted candidates prior to interview. Reasonable adjustments will be implemented (as required) at all stages of the process. Why join us? Become a leader within a supportive multi-disciplinary Property team that holds considerable expertise in the stewardship of the public estate. Lead risk management and compliance activities that directly impacts organisational service delivery and community outcomes. Work in a collaborative, supportive environment with opportunities for professional growth. Enjoy flexible working arrangements that support work-life balance. Competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. We are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+). Our people are what make us a vibrant and well-respected organisation, so if you are ready for your next career as one of our senior leaders, get in touch!
Get Staffed Online Recruitment Limited
Bedford, Bedfordshire
Warehouse Manager - Audio Visual Event Production Company Role Purpose The Warehouse Manager is responsible for the smooth, safe, and efficient running of our client's warehouse operations. They ensure that all audio visual (AV) equipment and event-related assets are prepared, dispatched, maintained, and returned in line with company procedures. This role supports project delivery by safeguarding the readiness and flow of equipment, facilities, and people. Key Responsibilities Warehouse Operations Ensure correct and timely prep of equipment in line with company procedures. Ensure correct and timely de-prep of equipment following company procedures. Oversee arrival and return of sub-hired items, ensuring they are processed correctly. Manage prep and de-prep processes within the company's warehouse management system. Plan and optimise warehouse space for efficient workflow and storage. Oversee all goods-in processes, notifying relevant parties and ensuring follow-up actions are completed. Maintain a clean, safe, and organised warehouse environment. Ensure daily operational tasks (e.g., fire doors locked/unlocked, security checks) are completed. Team Leadership & Staffing Lead by example, ensuring a positive, supportive, and safe working environment. Plan staffing for all warehouse activities, including: Loading/unloading vehicles / Prep and de-prep activities / Equipment maintenance / Set covering / Scheduled inspections (PAT, LOLER, ladders, vehicle checks etc.). Monitor staff performance, providing training, feedback, and ongoing support. Foster a culture of accountability, teamwork, and continuous improvement. Equipment & Asset Management Oversee stock control, ensuring accurate tracking of equipment, consumables, drapes, and fabrics. Maintain awareness of equipment shortages and consumable stock levels. Manage preventative maintenance of AV equipment (e.g., speaker painting, control masking, cable care). Report and escalate equipment issues, damages, or wear and tear, ensuring corrective action is taken. Plan, action, and manage all scheduled inspections, including: Portable Appliance Testing (PAT) / LOLER inspections / Ladder checks / Vehicle checks (weekly & monthly - topping fluids, cleaning, AdBlue, screen wash etc.) / Drapes & fabrics inspections / Firmware and software updates on technical equipment. Logistics & Scheduling Coordinate the loading and unloading of vehicles to ensure compliance with health, safety, and weight regulations. Work closely with Project Managers to align warehouse activity with event requirements. Ensure transport and logistics are executed efficiently, accurately, and on time. Health, Safety & Compliance Ensure all warehouse operations are carried out safely, following company procedures. Maintain appropriate documentation, risk assessments, and compliance with H&S regulations. Promote correct use of PPE, safe lifting practices, and secure handling of AV equipment. Key Skills & Attributes Strong knowledge of AV equipment (audio, lighting, video, rigging, staging). Proven experience in warehouse or logistics management within the live events or technical production industry. Excellent organisational skills with strong attention to detail. Confident leader with the ability to manage, motivate, and develop a team. Calm under pressure and able to meet tight deadlines. Proactive approach to problem-solving and preventative maintenance. Forklift / counterbalance licence (desirable). Clean UK driving licence (van/truck experience desirable). Reporting Structure Reports to: Technical Director Direct Reports: Warehouse Technicians / Drivers / Assistants Salary & Benefits Private Healthcare upon one years service Extended Christmas Shut Down Agreement 30 days holiday including bank holidays Salary of £40-52k/year Company Laptop, Tools and Tools Allowance Company Socials Free Parking, Unlimited Free Drinks Fridge and Coffee Machine
Dec 05, 2025
Full time
Warehouse Manager - Audio Visual Event Production Company Role Purpose The Warehouse Manager is responsible for the smooth, safe, and efficient running of our client's warehouse operations. They ensure that all audio visual (AV) equipment and event-related assets are prepared, dispatched, maintained, and returned in line with company procedures. This role supports project delivery by safeguarding the readiness and flow of equipment, facilities, and people. Key Responsibilities Warehouse Operations Ensure correct and timely prep of equipment in line with company procedures. Ensure correct and timely de-prep of equipment following company procedures. Oversee arrival and return of sub-hired items, ensuring they are processed correctly. Manage prep and de-prep processes within the company's warehouse management system. Plan and optimise warehouse space for efficient workflow and storage. Oversee all goods-in processes, notifying relevant parties and ensuring follow-up actions are completed. Maintain a clean, safe, and organised warehouse environment. Ensure daily operational tasks (e.g., fire doors locked/unlocked, security checks) are completed. Team Leadership & Staffing Lead by example, ensuring a positive, supportive, and safe working environment. Plan staffing for all warehouse activities, including: Loading/unloading vehicles / Prep and de-prep activities / Equipment maintenance / Set covering / Scheduled inspections (PAT, LOLER, ladders, vehicle checks etc.). Monitor staff performance, providing training, feedback, and ongoing support. Foster a culture of accountability, teamwork, and continuous improvement. Equipment & Asset Management Oversee stock control, ensuring accurate tracking of equipment, consumables, drapes, and fabrics. Maintain awareness of equipment shortages and consumable stock levels. Manage preventative maintenance of AV equipment (e.g., speaker painting, control masking, cable care). Report and escalate equipment issues, damages, or wear and tear, ensuring corrective action is taken. Plan, action, and manage all scheduled inspections, including: Portable Appliance Testing (PAT) / LOLER inspections / Ladder checks / Vehicle checks (weekly & monthly - topping fluids, cleaning, AdBlue, screen wash etc.) / Drapes & fabrics inspections / Firmware and software updates on technical equipment. Logistics & Scheduling Coordinate the loading and unloading of vehicles to ensure compliance with health, safety, and weight regulations. Work closely with Project Managers to align warehouse activity with event requirements. Ensure transport and logistics are executed efficiently, accurately, and on time. Health, Safety & Compliance Ensure all warehouse operations are carried out safely, following company procedures. Maintain appropriate documentation, risk assessments, and compliance with H&S regulations. Promote correct use of PPE, safe lifting practices, and secure handling of AV equipment. Key Skills & Attributes Strong knowledge of AV equipment (audio, lighting, video, rigging, staging). Proven experience in warehouse or logistics management within the live events or technical production industry. Excellent organisational skills with strong attention to detail. Confident leader with the ability to manage, motivate, and develop a team. Calm under pressure and able to meet tight deadlines. Proactive approach to problem-solving and preventative maintenance. Forklift / counterbalance licence (desirable). Clean UK driving licence (van/truck experience desirable). Reporting Structure Reports to: Technical Director Direct Reports: Warehouse Technicians / Drivers / Assistants Salary & Benefits Private Healthcare upon one years service Extended Christmas Shut Down Agreement 30 days holiday including bank holidays Salary of £40-52k/year Company Laptop, Tools and Tools Allowance Company Socials Free Parking, Unlimited Free Drinks Fridge and Coffee Machine
Key Account Manager x4 Around the Uk North east-yorkshire, Midlands or Northwest - Power Networks (Projects & Maintenance) Role Purpose To manage and grow key customer accounts across the power-networks maintenance and project-delivery portfolio. The role focuses on: 1?Maintaining and strengthening relationships with existing maintenance clients, ensuring high performance and repeat work; and 2?Developing new project opportunities, turning long-term account relationships into sustainable pipelines of LV/HV/EHV project work. This position ensures excellent client service, commercial performance, and seamless coordination between operations, delivery, and commercial teams. Key Responsibilities Account Management & Customer Relationships Act as primary point of contact for a defined portfolio of maintenance and power-network clients. Build long-term, trust-based relationships with asset owners, facility managers, developers, and operational stakeholders. Conduct regular account reviews, performance meetings, and service improvement discussions. Capture customer needs, future plans, and investment programmes to identify new project opportunities. Operational & Project Delivery Support Work closely with maintenance and project-delivery teams to ensure smooth execution of contracted works. Monitor project progress, customer satisfaction, SLAs, KPIs, and commercial performance for each account. Support planning and scheduling of works when required to maintain customer confidence. Proactively manage issue resolution, escalations, and service recovery with a customer-first approach. Business Development Within Existing Accounts Identify opportunities for upgrade works, reinforcement projects, new connections, asset replacements, and compliance-led investments. Develop proposals and coordinate technical/operational input for small to mid-sized project scopes. Convert maintenance relationships into sustainable repeat project pipelines. Maintain accurate CRM entries, forecasting, and account growth plans. New Project-Client Development Develop relationships with prospective clients in your region - industrial sites, private networks, facilities, developers, consultants, and contractors. Generate and qualify new leads for project work across LV/HV/EHV networks. Prepare and support proposal submissions, commercial discussions, and pre-award activity. Support tendering activities by providing customer insight and account-specific requirements. Skills & Experience Essential Experience in key account management, project coordination, or customer-facing delivery roles within utilities, power networks, electrical services, or engineering sectors. Strong understanding of LV/HV networks, maintenance services, and project-delivery environments. Excellent relationship-building skills with the ability to engage operational and commercial stakeholders. Customer-focused mindset with strong communication, presentation, and problem-solving abilities. Ability to manage multiple accounts and priorities simultaneously. Competent with CRM tools, reporting, and commercial tracking. Desirable Experience managing framework or long-term maintenance agreements. Understanding of DNO/IDNO processes, private networks, HV switching, and asset-management regimes. Ability to interpret technical information and speak credibly with engineers and project managers. Commercial awareness (margin, cost control, contract mechanisms, variations, etc.). Personal Attributes Proactive and relationship-driven. Comfortable in both office and site environments. Strong attention to customer experience. Organised, reliable, and able to work autonomously. Collaborative approach with delivery, design, engineering, and commercial colleagues. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. JBRP1_UKTJ
Dec 05, 2025
Full time
Key Account Manager x4 Around the Uk North east-yorkshire, Midlands or Northwest - Power Networks (Projects & Maintenance) Role Purpose To manage and grow key customer accounts across the power-networks maintenance and project-delivery portfolio. The role focuses on: 1?Maintaining and strengthening relationships with existing maintenance clients, ensuring high performance and repeat work; and 2?Developing new project opportunities, turning long-term account relationships into sustainable pipelines of LV/HV/EHV project work. This position ensures excellent client service, commercial performance, and seamless coordination between operations, delivery, and commercial teams. Key Responsibilities Account Management & Customer Relationships Act as primary point of contact for a defined portfolio of maintenance and power-network clients. Build long-term, trust-based relationships with asset owners, facility managers, developers, and operational stakeholders. Conduct regular account reviews, performance meetings, and service improvement discussions. Capture customer needs, future plans, and investment programmes to identify new project opportunities. Operational & Project Delivery Support Work closely with maintenance and project-delivery teams to ensure smooth execution of contracted works. Monitor project progress, customer satisfaction, SLAs, KPIs, and commercial performance for each account. Support planning and scheduling of works when required to maintain customer confidence. Proactively manage issue resolution, escalations, and service recovery with a customer-first approach. Business Development Within Existing Accounts Identify opportunities for upgrade works, reinforcement projects, new connections, asset replacements, and compliance-led investments. Develop proposals and coordinate technical/operational input for small to mid-sized project scopes. Convert maintenance relationships into sustainable repeat project pipelines. Maintain accurate CRM entries, forecasting, and account growth plans. New Project-Client Development Develop relationships with prospective clients in your region - industrial sites, private networks, facilities, developers, consultants, and contractors. Generate and qualify new leads for project work across LV/HV/EHV networks. Prepare and support proposal submissions, commercial discussions, and pre-award activity. Support tendering activities by providing customer insight and account-specific requirements. Skills & Experience Essential Experience in key account management, project coordination, or customer-facing delivery roles within utilities, power networks, electrical services, or engineering sectors. Strong understanding of LV/HV networks, maintenance services, and project-delivery environments. Excellent relationship-building skills with the ability to engage operational and commercial stakeholders. Customer-focused mindset with strong communication, presentation, and problem-solving abilities. Ability to manage multiple accounts and priorities simultaneously. Competent with CRM tools, reporting, and commercial tracking. Desirable Experience managing framework or long-term maintenance agreements. Understanding of DNO/IDNO processes, private networks, HV switching, and asset-management regimes. Ability to interpret technical information and speak credibly with engineers and project managers. Commercial awareness (margin, cost control, contract mechanisms, variations, etc.). Personal Attributes Proactive and relationship-driven. Comfortable in both office and site environments. Strong attention to customer experience. Organised, reliable, and able to work autonomously. Collaborative approach with delivery, design, engineering, and commercial colleagues. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. JBRP1_UKTJ
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY An Exciting Opportunity: Waste Water Treatment Plant Manager A Little Bit About Us Muntons is a significant global supplier to the food and drinks industry, producing high-quality malt and malted ingredients for over 100 years. Our products are enjoyed by customers ranging from multinational food and beverage producers to start-ups and small independent craft brewers and distillers. You re likely to have tasted our products already without even realising it! Our headquarters are in Suffolk, with additional production sites in East Yorkshire and Thailand, along with sales offices in Asia, Europe, and America. We are passionate about malt, malted ingredients, and sustainability; as leaders in our field, we are well on our way to meeting or exceeding our net zero carbon target by 2050. We are committed to ensuring a strong and sustainable future for the next 100 years as a global supplier of malt and malted ingredients. What we are looking for: Are you an experienced wastewater professional ready to lead treatment operations? We re looking for a Wastewater Treatment Plant Manager to oversee the efficient and compliant running of our aerobic and anaerobic treatment facilities, including advanced systems such as Membrane Bioreactor (MBR) and Reverse Osmosis (RO). What You ll Do Operational Management: Manage day-to-day operations of aerobic and anaerobic plants for optimal performance. Ensure compliance with EA discharge permits and environmental legislation. Monitor and report on effluent quality, energy efficiency, and plant reliability. Maintenance & Reliability: Develop preventative maintenance schedules for all assets, including CHP engines. Coordinate planned and reactive maintenance to minimise downtime. Manage spare parts inventory and supplier relationships. Capital Projects & Continuous Improvement: Lead or support plant upgrades, capacity expansions, and technology improvements. Identify opportunities for process optimisation and cost reduction. Prepare business cases and technical specifications for new equipment. Compliance & Reporting: Maintain accurate records for audits and regulatory compliance. Liaise with the Environment Agency and other stakeholders. Implement robust risk management practices. Team Leadership: Supervise and develop a small team of operators and technicians. Foster a culture of safety and continuous improvement. Provide training and competency development. Waste Management: Attain WAMITAB accreditation. Support waste minimisation and resource recovery initiatives. What We re Looking For Leadership: Proven ability to lead and develop teams. Technical Expertise: Strong knowledge of aerobic/anaerobic processes, CHP systems, and advanced technologies (MBR/RO). Qualifications: Degree in Environmental or Chemical Engineering (or equivalent experience). Experience: Managing wastewater treatment operations in a manufacturing or processing environment. Delivering maintenance schedules and capital projects. Regulatory compliance and audit management. Skills: Analytical, problem-solving, and excellent communication skills. Key Performance Indicators Compliance with EA permits and environmental legislation. Efficient plant performance and energy management. Accurate reporting for QSHE Board submissions. What We Offer: Competitive rate of pay. Company pension contribution at 5% Health Cash Plan with Reward Scheme Life Assurance Company profit-based bonus Flexible working arrangements myStaffShop membership Why Muntons? Joining Muntons means becoming part of a legacy that spans over a century in the malt industry, where innovation, sustainability, and excellence are at the heart of what we do. As the Wastewater Treatment Plant Manager, you will have the opportunity to lead a talented team, drive continuous improvement, and make a lasting impact on our operations. If you are a motivated and experienced professional with a passion for engineering excellence, Muntons is the place for you. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Dec 05, 2025
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY An Exciting Opportunity: Waste Water Treatment Plant Manager A Little Bit About Us Muntons is a significant global supplier to the food and drinks industry, producing high-quality malt and malted ingredients for over 100 years. Our products are enjoyed by customers ranging from multinational food and beverage producers to start-ups and small independent craft brewers and distillers. You re likely to have tasted our products already without even realising it! Our headquarters are in Suffolk, with additional production sites in East Yorkshire and Thailand, along with sales offices in Asia, Europe, and America. We are passionate about malt, malted ingredients, and sustainability; as leaders in our field, we are well on our way to meeting or exceeding our net zero carbon target by 2050. We are committed to ensuring a strong and sustainable future for the next 100 years as a global supplier of malt and malted ingredients. What we are looking for: Are you an experienced wastewater professional ready to lead treatment operations? We re looking for a Wastewater Treatment Plant Manager to oversee the efficient and compliant running of our aerobic and anaerobic treatment facilities, including advanced systems such as Membrane Bioreactor (MBR) and Reverse Osmosis (RO). What You ll Do Operational Management: Manage day-to-day operations of aerobic and anaerobic plants for optimal performance. Ensure compliance with EA discharge permits and environmental legislation. Monitor and report on effluent quality, energy efficiency, and plant reliability. Maintenance & Reliability: Develop preventative maintenance schedules for all assets, including CHP engines. Coordinate planned and reactive maintenance to minimise downtime. Manage spare parts inventory and supplier relationships. Capital Projects & Continuous Improvement: Lead or support plant upgrades, capacity expansions, and technology improvements. Identify opportunities for process optimisation and cost reduction. Prepare business cases and technical specifications for new equipment. Compliance & Reporting: Maintain accurate records for audits and regulatory compliance. Liaise with the Environment Agency and other stakeholders. Implement robust risk management practices. Team Leadership: Supervise and develop a small team of operators and technicians. Foster a culture of safety and continuous improvement. Provide training and competency development. Waste Management: Attain WAMITAB accreditation. Support waste minimisation and resource recovery initiatives. What We re Looking For Leadership: Proven ability to lead and develop teams. Technical Expertise: Strong knowledge of aerobic/anaerobic processes, CHP systems, and advanced technologies (MBR/RO). Qualifications: Degree in Environmental or Chemical Engineering (or equivalent experience). Experience: Managing wastewater treatment operations in a manufacturing or processing environment. Delivering maintenance schedules and capital projects. Regulatory compliance and audit management. Skills: Analytical, problem-solving, and excellent communication skills. Key Performance Indicators Compliance with EA permits and environmental legislation. Efficient plant performance and energy management. Accurate reporting for QSHE Board submissions. What We Offer: Competitive rate of pay. Company pension contribution at 5% Health Cash Plan with Reward Scheme Life Assurance Company profit-based bonus Flexible working arrangements myStaffShop membership Why Muntons? Joining Muntons means becoming part of a legacy that spans over a century in the malt industry, where innovation, sustainability, and excellence are at the heart of what we do. As the Wastewater Treatment Plant Manager, you will have the opportunity to lead a talented team, drive continuous improvement, and make a lasting impact on our operations. If you are a motivated and experienced professional with a passion for engineering excellence, Muntons is the place for you. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Job Description Deputy Theatre Manager Springfield Hospital Full time An exciting opportunity has arisen for a highly motivated Deputy Theatre Manager at Springfield Hospital. You will be expected to work on a full-time basis on a flexible departmental rota including weekends if required. The role The Deputy Manager will play a pivotal role in overseeing the day-to-day operations of the theatre department, ensuring that high standards of clinical care and safety are maintained. This position requires strong leadership, clinical expertise, and effective communication skills to support a multi-disciplinary team in delivering exceptional patient care. What you will bring with you • NMC or HCPC Registration • Highly experienced within the theatre team within a leadership role • A warm, considerate and empathetic character • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a rewarding and what can be challenging environment • A flexible and positive attitude Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Mat on for an informal chat, or to ask any questions you may have before you apply. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 16, 2025
Full time
Job Description Deputy Theatre Manager Springfield Hospital Full time An exciting opportunity has arisen for a highly motivated Deputy Theatre Manager at Springfield Hospital. You will be expected to work on a full-time basis on a flexible departmental rota including weekends if required. The role The Deputy Manager will play a pivotal role in overseeing the day-to-day operations of the theatre department, ensuring that high standards of clinical care and safety are maintained. This position requires strong leadership, clinical expertise, and effective communication skills to support a multi-disciplinary team in delivering exceptional patient care. What you will bring with you • NMC or HCPC Registration • Highly experienced within the theatre team within a leadership role • A warm, considerate and empathetic character • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a rewarding and what can be challenging environment • A flexible and positive attitude Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Mat on for an informal chat, or to ask any questions you may have before you apply. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job Description Deputy Theatre Manager Springfield Hospital Full time An exciting opportunity has arisen for a highly motivated Deputy Theatre Manager at Springfield Hospital. You will be expected to work on a full-time basis on a flexible departmental rota including weekends if required. The role The Deputy Manager will play a pivotal role in overseeing the day-to-day operations of the theatre department, ensuring that high standards of clinical care and safety are maintained. This position requires strong leadership, clinical expertise, and effective communication skills to support a multi-disciplinary team in delivering exceptional patient care. What you will bring with you • NMC or HCPC Registration • Highly experienced within the theatre team within a leadership role • A warm, considerate and empathetic character • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a rewarding and what can be challenging environment • A flexible and positive attitude Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Mat on for an informal chat, or to ask any questions you may have before you apply. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Deputy Theatre Manager Springfield Hospital Full time An exciting opportunity has arisen for a highly motivated Deputy Theatre Manager at Springfield Hospital. You will be expected to work on a full-time basis on a flexible departmental rota including weekends if required. The role The Deputy Manager will play a pivotal role in overseeing the day-to-day operations of the theatre department, ensuring that high standards of clinical care and safety are maintained. This position requires strong leadership, clinical expertise, and effective communication skills to support a multi-disciplinary team in delivering exceptional patient care. What you will bring with you • NMC or HCPC Registration • Highly experienced within the theatre team within a leadership role • A warm, considerate and empathetic character • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a rewarding and what can be challenging environment • A flexible and positive attitude Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Mat on for an informal chat, or to ask any questions you may have before you apply. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
