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About The Role At Foxtons, our Trainee Property Administrators are essential to ensuring every tenancy begins smoothly and professionally. You'll work closely with our high-performing lettings teams across the business, helping landlords manage their properties effectively and ensuring tenants have a great start to their journey. From day one, you'll receive industry-leading training that gives you the confidence and knowledge to offer expert advice on all aspects of the tenancy process. You'll quickly become a go-to resource for our clients and local offices, playing a key role in why Foxtons is known for getting it done. If you're driven, detail-oriented, and ready to learn, we're ready to invest in your success. About You You don't need previous experience to succeed here, just the right mindset. With full training and continuous development, we'll equip you with everything you need to thrive. Bring ambition, energy, and a willingness to learn, and we'll help you build a career with real momentum. About The Company As the UK's number 1 lettings agency, our customers choose us because we get it done. We know it's our people that make us so successful. We have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology, and the opportunity to work alongside some of the industry's most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers, or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs. TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

Take the next step. Be part of something bigger at Suncorp. Join Suncorp Group and Make a Difference in People's Lives! Are you passionate about positively impacting the lives of individuals and the communities they call home? At Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We're looking for a dedicated individual to join us as a Claims Advisor based in Newcastle , offering a flexible hybrid working model after the training period. Why You Should Join Us: Make a Real Impact: As a Claims Advisor, you'll play a crucial role in helping individuals who have suffered personal, psychological injuries. Your work will contribute to getting their lives back on track, making a tangible difference in their quality of life. Flexibility: Enjoy the flexibility of a hybrid working model, allowing you to balance office and remote work effectively. What You'll Do: Empower Individuals: Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements. In-Depth Assessment: Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments. Effective Resolution: Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers. Collaborative Approach: Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management. Exemplary Customer Service: Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing. What You'll Bring: Experience that Counts: Whether you have experience in Workers Compensation claims, portfolio claims management, or call centre operations, we're looking for individuals who can deliver results. A Psych background would be highly desirable. Team Player: Join a strong, supportive team and demonstrate your track record of providing excellent customer service. Effective Communication: Show exceptional listening and communication skills in a high-volume work environment. Build rapport with customers and demonstrate genuine compassion. Negotiation Skills: Ability to interpret complex information and negotiate effectively with various stakeholders, including claimants, third-party providers, external bodies, and internal teams. Resilience: Exhibit a high level of resilience and the ability to manage complex, sensitive, and challenging matters. Bonus Points: Allied Health or Psych experience would be highly regarded. What we can offer you Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include: Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO. Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work. Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave. Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people. It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here Why you'll love working with us For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. If you're looking for a role where you can make a meaningful impact while working in a dynamic and supportive environment, join Suncorp Group today! Your expertise and dedication will help us continue our mission of making a difference in people's lives and communities. At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. Chase the Sun, apply online today! Your future at Suncorp Group awaits! Advertised: 17 Jul 2025 AUS Eastern Standard Time Applications close: 25 Jul 2025 AUS Eastern Standard Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. We're looking for a dedicated individual to join us as a Claims Advisor based in Newcastle, offering a flexible hybrid working model after the training period. We're looking for a dedicated individual to join us as a Claims Advisor based in Newcastle, offering a flexible hybrid working model after the training period.

Service Advisor Franchised Motor Dealership Guernsey We are currently seeking experienced Service Advisors to join my client's team based in Guernsey. Salary: Competitive, dependent on experience + bonus scheme (IRO £38k basic) Benefits: Company car, relocation support, pension scheme, training & more This is a fantastic opportunity to progress your career in the motor trade with one of the Channel Isla click apply for full job details

Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native German speakers. To advise customers over the telephone on products & services click apply for full job details

Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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Job Description - French Speaking Customer Support Advisor (16140) Job Description French Speaking Customer Support Advisor ( 16140 ) Description We are recruiting for a French Speaking On Holiday Support Advisors to join us in July 2025. As an On Holiday Support Advisor, you'll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries to our French Customers. We go the extra mile to identify our customers' needs and resolve their complaints, dealing with challenges, assisting in emergency situations, and protecting their welfare. You'll be empowered to do all of this with support from the On Holiday Support Team Leaders and Duty Managers. You'll be working in our Holidays Operations Centre (HOC) which is based on site at our HQ in Luton. The HOC is at the heart of our customer operations at easyJet holidays, and we are there to support our customers whilst they are on holiday with us. That support might be giving advice or guidance, resolving complaints or issues, or providing assistance for any emergencies or incidents while our customers are in resort. Our French On Holiday Support Advisors are offered a permanent contract and work a mixtures of day and night shifts, on a roster of 5-on/5-off, 4-on/5-off, and 5-on/4-off What you'll bring to the team: First and foremost you must be fluent in written and spoken French. This role will be ideal for you if you have experience of working in a fast paced and demanding customer facing environment. You'll need to be confident dealing with stressful situations, able to work at pace and handle a high volume of calls, be an excellent communicator, and passionate about delivering the highest standards of customer service. Fluency in both French and English is essential, and any other European languages would be a bonus. You'll also need to be able to work shifts What's in it for you: In addition to you competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, private medical cover, and a 5% pension contribution. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs. You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement. At easyJet holidays, we're committed to supporting our team with development opportunities and a welcoming atmosphere. We create unforgettable experiences for our customers, we strive to do the same for our people. The possibilities are endless with us, where would you like to go? The role is permanent, full-time and based onsite at our easyJet holidays HQ near Luton Airport. About easyJet holidays: Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone - and to do this we're building remarkable teams with modern ways of working. By joining us you'll be part of the UK's fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You'll be given autonomy to do your job, a platform to share your ideas, and you'll get to work with the very best people in the industry - all to create experiences that customers will remember forever. Make a difference with your next role. Make it easyJet holidays. Requirements of the Role Business Area Business Area Customer - easyJet holidays Primary Location

Company Description Salary : £13.85 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Hours : 20 hours across 3-4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. The Islington Three Store is a stylish and contemporary retail space, offering the latest smartphones, accessories, and mobile services, with friendly and knowledgeable staff providing expert assistance, located in the trendy and vibrant Islington area of London. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: Customer Engagement : Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency :Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Qualifications It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Key qualities include: Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond. Additional Information We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being. At Three, we offer a range of benefits: A free staff handset + unlimited sim card 4.5% employer pension contribution Life assurance Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata) As a bonus, within retail, you will also receive: A Tastecard membership Money to spend with Uber Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme Opportunity to win 'Three Celebrates' monthly and annual awards Reasonable Adjustments We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process We're committed to supporting you throughout every stage of your journey with us. If you need any additional support in your online assessment or interview, please contact the recruiter directly or email

About Us: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Role: Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious growth plans. You will join a globally growing customer success team, working seamlessly in partnership with our wider commercial team. In this role, you will proactively train, nurture and develop value-based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus on onboarding, engagement, adoption. This will help to ensure that renewal and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions-focused knowledge of the product and striving to elevate customer health with each interaction. You will act as a trusted partner to clients as you move them through the customer journey, continually seeking to match their needs with our products and services. As the primary champion of client experience, you will interface closely and dynamically across the business, orchestrating a best-in-class experience for existing and prospective users. You will coordinate seamlessly between the commercial organisation, subject matter experts, marketing, product and R&D. You will be hungry to expand your network of contacts within the customer base, virtually and in person, to promote the way in which we add value. You must be an adaptive and driven self-starter that thrives in the face of challenge, with a resourceful and positive approach to problem-solving in a fast-paced and constantly evolving scale-up environment. You will be responsible for: Understanding our client's strategic goals and needs, in detail, and continually prioritising and executing customer success programs and touchpoints to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long-term relationships with clients, improving use cases to drive success Prioritising your book of business; collaborating daily with internal stakeholders to develop targeted user-level and account-level plans Driving Growth: Monitoring customer health to drive, identify and log growth opportunities Providing customer training, and coordinating service & support needs, both in person and virtually Proactively sharing knowledge and best-practices with clients, as well as internally Skills & Experience: Must have experience in energy, shipping or in the wider commodity/financial/trading or data & analytics sector Have experience in Customer Success, with proven record of partnering with customers on their needs Client-first mentality and track record of adoption, churn prevention and renewal success Several years' experience within a customer success, sales or business development role (B2B SaaS experience a plus) Strong relationship building and relationship management skills First-class communication skills - verbal and written Experience using customer success analytics tools, including CRM systems; experience using data to inform decisions and with a measurement-orientated approach It would be great if you also: Have excellent engagement and influencing skills with an ability to establish trusted advisor relationships with business decision makers Have exceptional organisational skills, communication and active listening skills Have strong business acumen and problem-solving skills Are data-minded with an excellent ability to manipulate and organise analytics for decision making. An understanding of Python in business use, APIs, integration processes would be a bonus. Are results orientated with the ability to prioritise multiple objectives and work effectively in ambiguous situations Value working in an open and collaborative environment Have an ability to handle the big picture as well as deep dive into details, and can tell stories about solutions, value and relationships A vibrant, diverse company pushing ourselves and the technology to deliver beyond the cutting edge A team of motivated characters and top minds striving to be the best at what we do at all times Constantly learning and exploring new tools and technologies Acting as company owners (all Vortexa staff have equity options)- in a business-savvy and responsible way Motivated by being collaborative, working and achieving together A flexible working policy- accommodating both remote & home working, with regular staff events Private Health Insurance offered via Vitality to help you look after your physical health Global Volunteering Policy to help you 'do good' and feel better