About The Role Join Our Dynamic Team at Forza! We are thrilled to announce an exciting opportunity for a Security Officer to become a vital part of our Security Team, based at our protein packaging facility in Normanton. If you are passionate about Security, and are eager to contribute to a dynamic team, this role is perfect for you! Position Details Schedule: 4 on 4 off, 6am - 6pm (Days) Location: Forza, Normanton - Site based role Contract Type: Permanent Your key responsibilities will include Complete hand over from night to day guards Observe CCTV on a regular basis. Complete return to work forms. First point of contact for all visitors, checking ID badges, informing of site rules briefing if new to site, then contact the relevant manager to arrange collection from reception. Ensuring all contractors to site are dealt with and go through a site induction. Complete permits for external Contractors (engineers), external jobs only and only jobs you have knowledge about. No hot work permits can be completed by Security. Ensure vehicles to site are recorded and appropriate action taken. Booking all deliveries on site on to computer accurately. Patrol the site on a regular basis and book out on the patrol log making notes. When anything that is incorrect or if there is, an issue raise with other departments on site. Speak and liaise with Engineering department and pass on any alarm information. Check Nitrogen tank levels and Co2 levels and report if under the reorder line or site critical level. Assist in any fire alarm activations and follow the correct fire evacuation procedure. Traffic duties during shift change and throughout the day for delivery vehicles entering site. Making sure all vehicles adhere to the site speed limits and site safety rules. Conduct handover with next set of guards Skills and knowledge Previous experience in security officer role. Valid SIA License Qualification. Excellent communication skills to enable effective dialogue with colleagues and visitors. Ability to work well as an individual and as part of a team. Flexible and positive approach. Able to demonstrate effective problem solving skills. Self motivated and able to work alone without direction. Basic numeric and computer skills (Microsoft Word, Excel and Outlook essential). What are we looking for? Ability to work proactively and use own and others knowledge. Maintaining motivation, energy, and enthusiasm. Communication with drivers and visitors of all nationalities. Making sure all information we obtain recorded on the various spreadsheets and databases. Working within the rules set out via the company and the SIA. What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 15% Asda In-store Discount Paid Annual Leave Allowance - varies depending on shift pattern Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple: we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
Dec 06, 2025
Full time
About The Role Join Our Dynamic Team at Forza! We are thrilled to announce an exciting opportunity for a Security Officer to become a vital part of our Security Team, based at our protein packaging facility in Normanton. If you are passionate about Security, and are eager to contribute to a dynamic team, this role is perfect for you! Position Details Schedule: 4 on 4 off, 6am - 6pm (Days) Location: Forza, Normanton - Site based role Contract Type: Permanent Your key responsibilities will include Complete hand over from night to day guards Observe CCTV on a regular basis. Complete return to work forms. First point of contact for all visitors, checking ID badges, informing of site rules briefing if new to site, then contact the relevant manager to arrange collection from reception. Ensuring all contractors to site are dealt with and go through a site induction. Complete permits for external Contractors (engineers), external jobs only and only jobs you have knowledge about. No hot work permits can be completed by Security. Ensure vehicles to site are recorded and appropriate action taken. Booking all deliveries on site on to computer accurately. Patrol the site on a regular basis and book out on the patrol log making notes. When anything that is incorrect or if there is, an issue raise with other departments on site. Speak and liaise with Engineering department and pass on any alarm information. Check Nitrogen tank levels and Co2 levels and report if under the reorder line or site critical level. Assist in any fire alarm activations and follow the correct fire evacuation procedure. Traffic duties during shift change and throughout the day for delivery vehicles entering site. Making sure all vehicles adhere to the site speed limits and site safety rules. Conduct handover with next set of guards Skills and knowledge Previous experience in security officer role. Valid SIA License Qualification. Excellent communication skills to enable effective dialogue with colleagues and visitors. Ability to work well as an individual and as part of a team. Flexible and positive approach. Able to demonstrate effective problem solving skills. Self motivated and able to work alone without direction. Basic numeric and computer skills (Microsoft Word, Excel and Outlook essential). What are we looking for? Ability to work proactively and use own and others knowledge. Maintaining motivation, energy, and enthusiasm. Communication with drivers and visitors of all nationalities. Making sure all information we obtain recorded on the various spreadsheets and databases. Working within the rules set out via the company and the SIA. What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 15% Asda In-store Discount Paid Annual Leave Allowance - varies depending on shift pattern Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple: we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
We are currently recruiting for Security Officers to work a 4 days on and 4 days off shift pattern 12 hour shifts (days and nights available). The site is based on modern newly built residential development just off the River Thames. We are seeking a well-presented, articulate, reliable team player to provide frontline Static Security for our contract in Hammersmith, W6. Hours of work every week 4 days on 4 days off shift pattern, 12 hours 09:00am-21:00pm or 21:00pm to 09:00am Pay Rate £12.95 per hour Duties will include foot patrols dealing with anti-social behaviour responding to emergencies assisting the concierge writing reports Requirements In-date SIA license First Aid Account for previous 5 years Right to work in the UK Benefits a great earning potential access to industry leading training great staff progression opportunities working with experienced and friendly security staff supportive management team
Dec 05, 2025
Full time
We are currently recruiting for Security Officers to work a 4 days on and 4 days off shift pattern 12 hour shifts (days and nights available). The site is based on modern newly built residential development just off the River Thames. We are seeking a well-presented, articulate, reliable team player to provide frontline Static Security for our contract in Hammersmith, W6. Hours of work every week 4 days on 4 days off shift pattern, 12 hours 09:00am-21:00pm or 21:00pm to 09:00am Pay Rate £12.95 per hour Duties will include foot patrols dealing with anti-social behaviour responding to emergencies assisting the concierge writing reports Requirements In-date SIA license First Aid Account for previous 5 years Right to work in the UK Benefits a great earning potential access to industry leading training great staff progression opportunities working with experienced and friendly security staff supportive management team
Career Opportunities with Flexjet Europe Careers At Flexjet Europe Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Sirio, a premier global aircraft management company, is seeking an Embraer Praetor 600 First Officer to join our dynamic team. Our Management Headquarters are located at Farnborough Airport, England. With over 40 years of experience and a vital member of the Directional Aviation Portfolio, we have created a reputation for excellence in managing a fleet of nearly 20 aircraft. Our success is attributed to the dedication of our team of over 100 talented aviation professionals, strategically positioned around the world. What Impact Will You Have? As a First Officer at Sirio, you are the embodiment of our commitment to providing not only technically accurate and safe transportation but also delivering a world-class service experience for all passengers. In this role, you will seamlessly wear multiple hats, transitioning from a professional aviator to an in-flight service provider, ensuring a concierge service level experience. You will be dedicated support for an Embraer Praetor 600 contributing to a team of 3 pilots operating a 6/4 schedule with reasonable flexibility for a managed aircraft flying client and charter operations. The successful candidate must be willing to be based in Manchester, United Kingdom. Responsibilities: Ensure the safe and efficient execution of assigned flight schedules, adhering to all regulatory and manufacturer's guidelines. Personally welcome and engage with passengers pre-flight, providing detailed briefings on the trip, confirming itineraries, offering weather updates, and explaining any changes. Serve as a dedicated liaison between passengers and Sirio throughout the entire journey, from arrival at the FBO to safe departure from the final destination. Deliver impeccable in-flight service, including the responsible handling of alcohol, catering service, and meticulous loading and stowing of all baggage. Uphold the cabin's integrity by performing thorough cleaning, organization, and stocking procedures before each trip. Flexibly undertake additional responsibilities as assigned based on specific assignments. Required Skills Working knowledge of all applicable EASA Regulations Strong organisational skills & advanced multi-tasking abilities Strong interpersonal, verbal/written and presentation skills are necessary to perform job at the expected level Computer skills necessary to operate word processing, email and web-based applications Must possess a passionate attention to detail and the ability to work in a team atmosphere Present a well-groomed appearance Education & Experience Must meet the following requirements: Valid UK CAA ATPL (EASA ATPL & Medical desirable but not mandatory) 1,000 hours Total Time Over 150 hours Pilot in Command Under Supervision (PICUS) time is desirable. Minimum 250 hours Multi Pilot Instrument Time ME-IR (A) on UK CAA License Unrestricted Class 1 UK CAA Medical MCC Course certificate or MP Rating on UK CAA License Hold an advanced UPRT qualification or have completed, within the preceding 3 years, the training and checking in accordance with points ORO.FC.220 or ORO.FC.230 of Annex III (Part-ORO) Valid CAA Class 1 Medical Hold a valid Passport English Language Proficiency (ELP), minimum level 5 Bachelor's Degree preferred Previous experience in Commercial Air Transport and Corporate operations desirable Must possess the legal right to work in the UK and have the ability to travel in and out of Europe and to all cities/countries that Sirio serves Ability to work weekends, nights, shifts, holidays and overnight trips Employment is conditional upon successful completion of Initial Training that includes a Type Rating on the assigned fleet Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels and lavatory fluid. The noise level in the work environment is usually loud. Physical Requirements In addition to the requirements required to hold a Class 1 Medical certificate, the Pilot must be able to complete the day-to-day tasks associated with the operation of an airplane. This includes but is not limited to; loading and unloading of bags, accomplish a thorough pre-flight and post flight, and assist with snow and ice removal during inclement weather, installation and the removal of engine covers and the daily cleaning of aircraft as required. The employee must occasionally lift and/or move up to 23 kgs. Employees are the Foundation of a Service Company: Recognizing that our people drive our success, we prioritize creating an environment where each team member can thrive and contribute meaningfully. Fanatical Attention to Detail: Safety is always at Sirio. Your commitment to precision is essential in ensuring that every task, project, and interaction is executed with utmost accuracy and excellence. Maintain a Long-Term Approach to Relationships: Cultivating enduring relationships with colleagues, vendors, and clients is crucial to our success. Your kindness, courtesy, and commitment to sustained partnerships contribute to our collaborative environment.
Dec 05, 2025
Full time
Career Opportunities with Flexjet Europe Careers At Flexjet Europe Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Sirio, a premier global aircraft management company, is seeking an Embraer Praetor 600 First Officer to join our dynamic team. Our Management Headquarters are located at Farnborough Airport, England. With over 40 years of experience and a vital member of the Directional Aviation Portfolio, we have created a reputation for excellence in managing a fleet of nearly 20 aircraft. Our success is attributed to the dedication of our team of over 100 talented aviation professionals, strategically positioned around the world. What Impact Will You Have? As a First Officer at Sirio, you are the embodiment of our commitment to providing not only technically accurate and safe transportation but also delivering a world-class service experience for all passengers. In this role, you will seamlessly wear multiple hats, transitioning from a professional aviator to an in-flight service provider, ensuring a concierge service level experience. You will be dedicated support for an Embraer Praetor 600 contributing to a team of 3 pilots operating a 6/4 schedule with reasonable flexibility for a managed aircraft flying client and charter operations. The successful candidate must be willing to be based in Manchester, United Kingdom. Responsibilities: Ensure the safe and efficient execution of assigned flight schedules, adhering to all regulatory and manufacturer's guidelines. Personally welcome and engage with passengers pre-flight, providing detailed briefings on the trip, confirming itineraries, offering weather updates, and explaining any changes. Serve as a dedicated liaison between passengers and Sirio throughout the entire journey, from arrival at the FBO to safe departure from the final destination. Deliver impeccable in-flight service, including the responsible handling of alcohol, catering service, and meticulous loading and stowing of all baggage. Uphold the cabin's integrity by performing thorough cleaning, organization, and stocking procedures before each trip. Flexibly undertake additional responsibilities as assigned based on specific assignments. Required Skills Working knowledge of all applicable EASA Regulations Strong organisational skills & advanced multi-tasking abilities Strong interpersonal, verbal/written and presentation skills are necessary to perform job at the expected level Computer skills necessary to operate word processing, email and web-based applications Must possess a passionate attention to detail and the ability to work in a team atmosphere Present a well-groomed appearance Education & Experience Must meet the following requirements: Valid UK CAA ATPL (EASA ATPL & Medical desirable but not mandatory) 1,000 hours Total Time Over 150 hours Pilot in Command Under Supervision (PICUS) time is desirable. Minimum 250 hours Multi Pilot Instrument Time ME-IR (A) on UK CAA License Unrestricted Class 1 UK CAA Medical MCC Course certificate or MP Rating on UK CAA License Hold an advanced UPRT qualification or have completed, within the preceding 3 years, the training and checking in accordance with points ORO.FC.220 or ORO.FC.230 of Annex III (Part-ORO) Valid CAA Class 1 Medical Hold a valid Passport English Language Proficiency (ELP), minimum level 5 Bachelor's Degree preferred Previous experience in Commercial Air Transport and Corporate operations desirable Must possess the legal right to work in the UK and have the ability to travel in and out of Europe and to all cities/countries that Sirio serves Ability to work weekends, nights, shifts, holidays and overnight trips Employment is conditional upon successful completion of Initial Training that includes a Type Rating on the assigned fleet Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels and lavatory fluid. The noise level in the work environment is usually loud. Physical Requirements In addition to the requirements required to hold a Class 1 Medical certificate, the Pilot must be able to complete the day-to-day tasks associated with the operation of an airplane. This includes but is not limited to; loading and unloading of bags, accomplish a thorough pre-flight and post flight, and assist with snow and ice removal during inclement weather, installation and the removal of engine covers and the daily cleaning of aircraft as required. The employee must occasionally lift and/or move up to 23 kgs. Employees are the Foundation of a Service Company: Recognizing that our people drive our success, we prioritize creating an environment where each team member can thrive and contribute meaningfully. Fanatical Attention to Detail: Safety is always at Sirio. Your commitment to precision is essential in ensuring that every task, project, and interaction is executed with utmost accuracy and excellence. Maintain a Long-Term Approach to Relationships: Cultivating enduring relationships with colleagues, vendors, and clients is crucial to our success. Your kindness, courtesy, and commitment to sustained partnerships contribute to our collaborative environment.
We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What you should know Royal Wharf is large, modern development with 3,385 homes, it offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What you'll be doing Always maintain a safe environment for all people in the estate, including a constant Security presence. Ensure any unusual behaviour recorded is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM. Monitor CCTV cameras pro-actively, to detect any security related incidents. Only permit authorised personnel into FCC/Control Room, using log in/out form. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful SIA Licence. Previous experience in a similar Security position. Patience and the ability to remain clam in stressful situations. Thinking and reasoning skills for dealing with emergencies. Ability to work well with others. What now? Very simply - Apply! Not what you're looking for? Check out our careers page. Ballymore operates as an equal opportunities employer.
Dec 05, 2025
Full time
We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What you should know Royal Wharf is large, modern development with 3,385 homes, it offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What you'll be doing Always maintain a safe environment for all people in the estate, including a constant Security presence. Ensure any unusual behaviour recorded is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM. Monitor CCTV cameras pro-actively, to detect any security related incidents. Only permit authorised personnel into FCC/Control Room, using log in/out form. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful SIA Licence. Previous experience in a similar Security position. Patience and the ability to remain clam in stressful situations. Thinking and reasoning skills for dealing with emergencies. Ability to work well with others. What now? Very simply - Apply! Not what you're looking for? Check out our careers page. Ballymore operates as an equal opportunities employer.
Step into the world of luxury travel with a career that's as rewarding as it is exciting. As a VIP Concierge / Customer Executive, you'll play a key role in delivering world-class experiences for high-profile clients - where precision, passion, and professionalism meet every day. This is your chance to join the UK's leading travel franchise, a multi-award-winning company celebrated for its innovation, rapid growth, and people-first culture. If you're driven by excellence and thrive in a dynamic environment where every detail matters, this is the opportunity to make your mark in the travel industry. The Role at a Glance: VIP Concierge / Customer Executive Bournemouth - Hybrid (2 days per week in the office) £27,500 Plus: Pension, life insurance, discounted travel and much more Full Time (35 hours per week) - Permanent Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Pedigree: 2025 - Large Luxury Homeworking Business of the Year, TTG Luxury Awards 2025 - Best Lifestyle Franchise (World) & Best European Franchise, Global Franchise Awards 2022 - Sustainability Champion of the Year (Large Agency), Travel Weekly Agent Achievement Awards (for their "Climate Hero" initiative) Eco Franchise of the Year, Disruptive Franchise Awards (2023) FastGrowth Index listing (2024) Ranked in Franchise Direct's Top 100, alongside major brands such as Vodafone, and beating large household names Your Skills: Experience in Travel Operations. Attention to detail. Strong Communication skills. Client Focused. Ability to Prioritise and Multitask. Who we are: We're the UK's travel franchise, helping hundreds of people turn their passion for travel into thriving businesses. Our success is built on independence, innovation, and an unwavering focus on people - our team, our franchisees, and our customers. Our Highlights: • Homeworking Agency of the Year - 5 years running • Top-rated travel franchise in the UK • Top 10 franchise in the UK (beating household names) • Top 5% franchise nationwide • £2bn+ buying power • Continually featured in national and trade press The Role at a Glance: The VIP Executive plays a pivotal role in supporting our high-performing travel consultants by overseeing all operational elements of VIP client bookings. This includes managing reservations, amendments, payments, and schedule adjustments with precision, efficiency, and absolute discretion. The position demands exceptional attention to detail, outstanding communication skills, and the ability to juggle multiple priorities within a fast-paced, client-centric environment. In a typical week, you'll: • Deliver accurate and timely processing of VIP bookings, amendments, payments, ticketing, and documentation. • Maintain complete data integrity across all booking and payment systems (e.g., Vision, iSell). • Verify booking details and supplier confirmations, ensuring all documentation is issued within agreed SLAs. • Manage itinerary adjustments, including changes, cancellations, schedule modifications, and reissues. • Process and reconcile client payments with precision and confidentiality. • Track and manage client service requests, ensuring timely follow-ups and issue resolution. • Liaise with suppliers and travel consultants to guarantee a seamless travel experience from booking through to return. • Ensure all client communications and confirmations uphold the highest standards of professionalism and service excellence. • Support consultants by resolving operational challenges swiftly and discreetly. • Contribute to maintaining premium service levels, driving client satisfaction, retention, and continuous process improvement. About You: • Over 2 years of experience in travel operations, VIP client services, and concierge environments. • Advanced proficiency in Microsoft Office Suite and leading travel booking systems. • Meticulous attention to detail with a focus on delivering seamless client experiences. • Discreet and polished communicator, maintaining the highest standards of professionalism. • Proactive problem-solver with a strategic, solution-oriented approach. • Thrives in fast-paced, collaborative settings, adapting quickly to dynamic environments. • Dedicated to client satisfaction and committed to continuous learning and improvement. What You'll Get We believe that great work deserves great reward. Here's what we offer: • Competitive salary and benefits • Excellent pension scheme • Private medical, dental, and life insurance • Gym access • Monthly rewards and recognition • Generous holiday allowance • Commission on any referred customers • Travel discounts and exclusive perks • Learning & Development Programme And most importantly - you'll be part of a company that lives its values: Do the Right Thing Loyalty & Appreciation Mutual Respect Trust & Honesty Success Driven Enjoy the Journey Ready to take your travel operations expertise to the next level? Step into a role where your dedication and skill are recognised, rewarded, and celebrated. Join us and be part of an ambitious, values-driven team that's shaping the future of luxury travel - one unforgettable journey at a time. Apply now and join us - where ambition meets adventure. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 05, 2025
Full time
Step into the world of luxury travel with a career that's as rewarding as it is exciting. As a VIP Concierge / Customer Executive, you'll play a key role in delivering world-class experiences for high-profile clients - where precision, passion, and professionalism meet every day. This is your chance to join the UK's leading travel franchise, a multi-award-winning company celebrated for its innovation, rapid growth, and people-first culture. If you're driven by excellence and thrive in a dynamic environment where every detail matters, this is the opportunity to make your mark in the travel industry. The Role at a Glance: VIP Concierge / Customer Executive Bournemouth - Hybrid (2 days per week in the office) £27,500 Plus: Pension, life insurance, discounted travel and much more Full Time (35 hours per week) - Permanent Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Pedigree: 2025 - Large Luxury Homeworking Business of the Year, TTG Luxury Awards 2025 - Best Lifestyle Franchise (World) & Best European Franchise, Global Franchise Awards 2022 - Sustainability Champion of the Year (Large Agency), Travel Weekly Agent Achievement Awards (for their "Climate Hero" initiative) Eco Franchise of the Year, Disruptive Franchise Awards (2023) FastGrowth Index listing (2024) Ranked in Franchise Direct's Top 100, alongside major brands such as Vodafone, and beating large household names Your Skills: Experience in Travel Operations. Attention to detail. Strong Communication skills. Client Focused. Ability to Prioritise and Multitask. Who we are: We're the UK's travel franchise, helping hundreds of people turn their passion for travel into thriving businesses. Our success is built on independence, innovation, and an unwavering focus on people - our team, our franchisees, and our customers. Our Highlights: • Homeworking Agency of the Year - 5 years running • Top-rated travel franchise in the UK • Top 10 franchise in the UK (beating household names) • Top 5% franchise nationwide • £2bn+ buying power • Continually featured in national and trade press The Role at a Glance: The VIP Executive plays a pivotal role in supporting our high-performing travel consultants by overseeing all operational elements of VIP client bookings. This includes managing reservations, amendments, payments, and schedule adjustments with precision, efficiency, and absolute discretion. The position demands exceptional attention to detail, outstanding communication skills, and the ability to juggle multiple priorities within a fast-paced, client-centric environment. In a typical week, you'll: • Deliver accurate and timely processing of VIP bookings, amendments, payments, ticketing, and documentation. • Maintain complete data integrity across all booking and payment systems (e.g., Vision, iSell). • Verify booking details and supplier confirmations, ensuring all documentation is issued within agreed SLAs. • Manage itinerary adjustments, including changes, cancellations, schedule modifications, and reissues. • Process and reconcile client payments with precision and confidentiality. • Track and manage client service requests, ensuring timely follow-ups and issue resolution. • Liaise with suppliers and travel consultants to guarantee a seamless travel experience from booking through to return. • Ensure all client communications and confirmations uphold the highest standards of professionalism and service excellence. • Support consultants by resolving operational challenges swiftly and discreetly. • Contribute to maintaining premium service levels, driving client satisfaction, retention, and continuous process improvement. About You: • Over 2 years of experience in travel operations, VIP client services, and concierge environments. • Advanced proficiency in Microsoft Office Suite and leading travel booking systems. • Meticulous attention to detail with a focus on delivering seamless client experiences. • Discreet and polished communicator, maintaining the highest standards of professionalism. • Proactive problem-solver with a strategic, solution-oriented approach. • Thrives in fast-paced, collaborative settings, adapting quickly to dynamic environments. • Dedicated to client satisfaction and committed to continuous learning and improvement. What You'll Get We believe that great work deserves great reward. Here's what we offer: • Competitive salary and benefits • Excellent pension scheme • Private medical, dental, and life insurance • Gym access • Monthly rewards and recognition • Generous holiday allowance • Commission on any referred customers • Travel discounts and exclusive perks • Learning & Development Programme And most importantly - you'll be part of a company that lives its values: Do the Right Thing Loyalty & Appreciation Mutual Respect Trust & Honesty Success Driven Enjoy the Journey Ready to take your travel operations expertise to the next level? Step into a role where your dedication and skill are recognised, rewarded, and celebrated. Join us and be part of an ambitious, values-driven team that's shaping the future of luxury travel - one unforgettable journey at a time. Apply now and join us - where ambition meets adventure. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
