Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move. What's on offer- Salary up to £50k - D.O.E- Security clearance bonus - 10%- Company bonus- Benefits pack - 10% pension, 26 days leave plus banks, life assurance and more - Excellent skill up incentives with new certification support- 1st class career progression opportunities- Plus more What do I need?- Experience supporting Windows infrastructure working on tools and tech such as Windows Server (2016 and above), Active Directory, SCCM, SCOM, Windows OS etc- Worked with storage solutions and processes such as Dell EMC or similar- Microsoft PKI experience is highly desirable but not essential- Shift working - 37 hours per week Mon- Fri - 7am-3pm or 11 am 7pm- This role will be supporting national security infrastructure as such candidates must be willing and eligible to go through high level security clearance checks O.K. I'm in what's next? Apply with your latest CV below JBRP1_UKTJ
Dec 08, 2025
Full time
Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move. What's on offer- Salary up to £50k - D.O.E- Security clearance bonus - 10%- Company bonus- Benefits pack - 10% pension, 26 days leave plus banks, life assurance and more - Excellent skill up incentives with new certification support- 1st class career progression opportunities- Plus more What do I need?- Experience supporting Windows infrastructure working on tools and tech such as Windows Server (2016 and above), Active Directory, SCCM, SCOM, Windows OS etc- Worked with storage solutions and processes such as Dell EMC or similar- Microsoft PKI experience is highly desirable but not essential- Shift working - 37 hours per week Mon- Fri - 7am-3pm or 11 am 7pm- This role will be supporting national security infrastructure as such candidates must be willing and eligible to go through high level security clearance checks O.K. I'm in what's next? Apply with your latest CV below JBRP1_UKTJ
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust and are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within the company as well as offering opportunities in other teams and departments. Join this friendly company, where a great team and a positive culture await you. The Role Our client is seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to their customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
Dec 08, 2025
Full time
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust and are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within the company as well as offering opportunities in other teams and departments. Join this friendly company, where a great team and a positive culture await you. The Role Our client is seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to their customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
Get Staffed Online Recruitment Limited
Richmond, Yorkshire
IT Service Engineer Location: Surrey/London - Home-Based with Travel to Customer Sites Salary: £27 - £29,000 per annum (depending on experience) Employment Type: Full-Time Join our client as an IT Service Engineer - Home Based Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As an IT Service Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work from Home: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exams incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your well-being. Annual Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! After completing one year of service, you ll accrue an additional day of annual leave for each year! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. What You ll Do Be the first point of contact for technical queries via phone, email, and the ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Create and maintain process documentation Work closely with 2nd and 3rd Line teams to deliver timely solutions. Receive and set up new hardware to customer specifications. Visit customer sites to install and configure hardware as required and to provide face-to-face support. Create detailed, customer-specific hardware build guides to support deployments. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time management to handle multiple priorities and deadlines. Travel Requirements: Due to the locations of our customer sites, applicants must: Hold a full, valid UK driving licence and have access to a car for site visits, and Be able to travel reliably via public transport to London, Surrey and other areas of the UK. Please note: These requirements are essential for the role. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced IT Service ngineer looking for a new challenge, they would love to hear from you. Apply now through the company's dedicated recruitment portal and take your career to the next level!
Dec 08, 2025
Full time
IT Service Engineer Location: Surrey/London - Home-Based with Travel to Customer Sites Salary: £27 - £29,000 per annum (depending on experience) Employment Type: Full-Time Join our client as an IT Service Engineer - Home Based Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As an IT Service Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work from Home: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exams incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your well-being. Annual Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! After completing one year of service, you ll accrue an additional day of annual leave for each year! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. What You ll Do Be the first point of contact for technical queries via phone, email, and the ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Create and maintain process documentation Work closely with 2nd and 3rd Line teams to deliver timely solutions. Receive and set up new hardware to customer specifications. Visit customer sites to install and configure hardware as required and to provide face-to-face support. Create detailed, customer-specific hardware build guides to support deployments. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time management to handle multiple priorities and deadlines. Travel Requirements: Due to the locations of our customer sites, applicants must: Hold a full, valid UK driving licence and have access to a car for site visits, and Be able to travel reliably via public transport to London, Surrey and other areas of the UK. Please note: These requirements are essential for the role. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced IT Service ngineer looking for a new challenge, they would love to hear from you. Apply now through the company's dedicated recruitment portal and take your career to the next level!
We are looking for a 3rd Line Network Engineer to join the Service Operations team of our clients MSP defence base. Y our role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role click apply for full job details
Dec 08, 2025
Full time
We are looking for a 3rd Line Network Engineer to join the Service Operations team of our clients MSP defence base. Y our role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role click apply for full job details
Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move. What's on offer- Salary up to £50k - D
Dec 08, 2025
Full time
Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move. What's on offer- Salary up to £50k - D
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
Barrow-in-furness, Cumbria
Our Client is seeking an experienced Senior HSE Advisor for a long-term contract. The role and its responsibilities include, but are not limited to the following: - Job Description: - Reports To: - Morecambe Hub HSE Manager Function: -Technical & Operated Production Location: -Barrow-in-Furness Temporary Contract - PAYE Tax Status Start: - January 2026 End: - January 2027 Duration:- 12 Months To provide direct, sustainable, reliable HSE support, guidance and appropriate challenge to operations Previous experience of working with technically qualified HSE and Technical (e.g. Well Engineering, Engineering and operational) professionals Acts as an ambassador for the Client's Life Saving and House Rules and HSE Expectations Promotes a proactive and generative HSE culture through regular site visits and visible HSE leadership Provides support to operational assets by way of provision of HSE training; accident/incident investigation; system audits and the provision of advice on HSE best practice Assists HSE Manager in the monitoring and reporting of HSE performance across operations seeking to identify trends in performance and means to provide improvements Take responsibility for delivering identified improvement HSE improvement plans Assists with the maintenance of a positive safety culture across the operational assets and the maintenance of behavioural modification tools in use across the Field Assists in the maintenance of emergency response plans for the operational assets. Arranges - or assists in the arrangement of - exercises to test the veracity of those plans Support the suitable preparation of regulator interventions to ensure regulatory compliance, contribute as necessary to any required actions arising Ensures that requirements of Safety Case and/or COMAH Report are maintained within operations and any proposed modifications or changes to operational practices are compared to Safety Case and/or COMAH Report before implementation Assists in risk assessment of larger scale work projects and provides advice on location or company specific requirements for such work prior to being undertaken. Reviews work packs for content and suitability before work commences Ensure company supply chain and contract management expectations are communicated and understood by relevant 3rd parties and stakeholders Active monitoring and engagement during contract execution A passion for HSE and visible commitment to the Client's values and vision - demonstrated both internally and externally Team player able to collaborate effectively at all levels of the organisation. Track record in developing and executing pragmatic solutions and influencing others to move towards consensus Good knowledge of risk management, compliance and emergency response routines and requirements Good written and oral communication skills NEBOSH Certificate (minimum) or Diploma (preferred) Professional membership of relevant institute or working towards it (e.g. IOSH) Experience in either HSE or an operational/technical discipline Experience across several known operating and/or project phases BOSIET/MIST/Offshore Medical preferred All Client's mandatory training as requested, including Compliance training usually provided annually Candidates' must have The Right to Work in the UK as no sponsorship is available
Dec 08, 2025
Contractor
Our Client is seeking an experienced Senior HSE Advisor for a long-term contract. The role and its responsibilities include, but are not limited to the following: - Job Description: - Reports To: - Morecambe Hub HSE Manager Function: -Technical & Operated Production Location: -Barrow-in-Furness Temporary Contract - PAYE Tax Status Start: - January 2026 End: - January 2027 Duration:- 12 Months To provide direct, sustainable, reliable HSE support, guidance and appropriate challenge to operations Previous experience of working with technically qualified HSE and Technical (e.g. Well Engineering, Engineering and operational) professionals Acts as an ambassador for the Client's Life Saving and House Rules and HSE Expectations Promotes a proactive and generative HSE culture through regular site visits and visible HSE leadership Provides support to operational assets by way of provision of HSE training; accident/incident investigation; system audits and the provision of advice on HSE best practice Assists HSE Manager in the monitoring and reporting of HSE performance across operations seeking to identify trends in performance and means to provide improvements Take responsibility for delivering identified improvement HSE improvement plans Assists with the maintenance of a positive safety culture across the operational assets and the maintenance of behavioural modification tools in use across the Field Assists in the maintenance of emergency response plans for the operational assets. Arranges - or assists in the arrangement of - exercises to test the veracity of those plans Support the suitable preparation of regulator interventions to ensure regulatory compliance, contribute as necessary to any required actions arising Ensures that requirements of Safety Case and/or COMAH Report are maintained within operations and any proposed modifications or changes to operational practices are compared to Safety Case and/or COMAH Report before implementation Assists in risk assessment of larger scale work projects and provides advice on location or company specific requirements for such work prior to being undertaken. Reviews work packs for content and suitability before work commences Ensure company supply chain and contract management expectations are communicated and understood by relevant 3rd parties and stakeholders Active monitoring and engagement during contract execution A passion for HSE and visible commitment to the Client's values and vision - demonstrated both internally and externally Team player able to collaborate effectively at all levels of the organisation. Track record in developing and executing pragmatic solutions and influencing others to move towards consensus Good knowledge of risk management, compliance and emergency response routines and requirements Good written and oral communication skills NEBOSH Certificate (minimum) or Diploma (preferred) Professional membership of relevant institute or working towards it (e.g. IOSH) Experience in either HSE or an operational/technical discipline Experience across several known operating and/or project phases BOSIET/MIST/Offshore Medical preferred All Client's mandatory training as requested, including Compliance training usually provided annually Candidates' must have The Right to Work in the UK as no sponsorship is available
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 08, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move click apply for full job details
Dec 06, 2025
Full time
Excellent opportunity to join a global leading MSP and preferred partner of the UK MOD. Due to growth and demand my client has highlighted the need for talented windows Infrastructure engineers who have experience dealing with storage solutions. If you value skilling up and robust career progression opportunities then this could be the ideal next career move click apply for full job details
Excellent opportunity to join a globally renowned IT MSP and preferred partner of the UK MOD. My client needs no introduction and due to huge demand and growth within the sector have created a position for skilled senior level infrastructure / support engineers. This role is ideal for candidates who enjoy a mix of support and project implementation as well as a continuous learning environment click apply for full job details
Dec 06, 2025
Full time
Excellent opportunity to join a globally renowned IT MSP and preferred partner of the UK MOD. My client needs no introduction and due to huge demand and growth within the sector have created a position for skilled senior level infrastructure / support engineers. This role is ideal for candidates who enjoy a mix of support and project implementation as well as a continuous learning environment click apply for full job details
Job Title: Pipefitter Location: Glasgow Salary: 38,662.00 (additional shift allowance of 33% may be applicable) Requirements: Trade Papers to be provided when submitting application We are seeking a skilled and experienced Pipefitter to join our team in Clyde. The successful candidate will be responsible for fabricating and installing piping systems across a range of projects in the defence sector. You will play a key role in ensuring the efficient operation of piping installations while maintaining the highest standards of safety and quality. What you'll be doing: Fabricating and installing pipework systems in large and small-bore pipework using different materials (copper, cuni, carbon steel and stainless steel) Using a range of hand tools & mechanical equipment to cut, bend and weld pipes as well as installation of pipework. Installing utilities aboard ship i.e. sinks, showers, and toilets Install and assemble fittings, valves, and related components according to drawings and specifications. Collaborate with other trades to ensure the timely and accurate completion of projects. Adhere to safety regulations and company procedures at all times Maintain accurate records of work carried out Your skills and experiences: Essential: Modern Apprenticeship certificate/Trade Papers (you will be required to provide these papers) and relevant qualifications (e.g., SVQ3, City & Guilds, or equivalent) Current knowledge and experience of pipe manufacture, installation, and use of associated equipment Strong knowledge of pipefitting techniques, tools, and safety standards Ability to read and interpret engineering drawings and technical specifications Clear understanding of SHE, COSHH and Risk Assessments Proven experience as a Pipefitter or similar within an industrial or commercial environment Desirable: Marine Pipefitting Experience Experience in industrial or commercial settings preferred Understanding of manufacturing processes Experience in TIG Pipe Welding Overtime Pay: Mon - Thurs - 1.33 (Time and a 3rd) Friday - Time and a half for the first 4 hours, and double time for anything thereafter Saturday - Time and a half Sunday - Double time Shift Patterns: Night Shift - 33% Rate Weekend Shift - 33% Rate Day shift - Flat Rate Dayshift, Monday - Thursday, (Apply online only) Nightshift, Monday - Thursday, (Apply online only) Weekend Shift, Friday - Sunday, (Apply online only)
Dec 05, 2025
Full time
Job Title: Pipefitter Location: Glasgow Salary: 38,662.00 (additional shift allowance of 33% may be applicable) Requirements: Trade Papers to be provided when submitting application We are seeking a skilled and experienced Pipefitter to join our team in Clyde. The successful candidate will be responsible for fabricating and installing piping systems across a range of projects in the defence sector. You will play a key role in ensuring the efficient operation of piping installations while maintaining the highest standards of safety and quality. What you'll be doing: Fabricating and installing pipework systems in large and small-bore pipework using different materials (copper, cuni, carbon steel and stainless steel) Using a range of hand tools & mechanical equipment to cut, bend and weld pipes as well as installation of pipework. Installing utilities aboard ship i.e. sinks, showers, and toilets Install and assemble fittings, valves, and related components according to drawings and specifications. Collaborate with other trades to ensure the timely and accurate completion of projects. Adhere to safety regulations and company procedures at all times Maintain accurate records of work carried out Your skills and experiences: Essential: Modern Apprenticeship certificate/Trade Papers (you will be required to provide these papers) and relevant qualifications (e.g., SVQ3, City & Guilds, or equivalent) Current knowledge and experience of pipe manufacture, installation, and use of associated equipment Strong knowledge of pipefitting techniques, tools, and safety standards Ability to read and interpret engineering drawings and technical specifications Clear understanding of SHE, COSHH and Risk Assessments Proven experience as a Pipefitter or similar within an industrial or commercial environment Desirable: Marine Pipefitting Experience Experience in industrial or commercial settings preferred Understanding of manufacturing processes Experience in TIG Pipe Welding Overtime Pay: Mon - Thurs - 1.33 (Time and a 3rd) Friday - Time and a half for the first 4 hours, and double time for anything thereafter Saturday - Time and a half Sunday - Double time Shift Patterns: Night Shift - 33% Rate Weekend Shift - 33% Rate Day shift - Flat Rate Dayshift, Monday - Thursday, (Apply online only) Nightshift, Monday - Thursday, (Apply online only) Weekend Shift, Friday - Sunday, (Apply online only)
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
3rd Line Engineer +Permanent opportunity + 45,000 - 50,000 +SC / DV cleared role - must be eligible for clearance - sole British national due to nature of the project +On site in Basingstoke Skills: +Vmware +Solarwinds +Active Directory 3rd line experience We're looking for a skilled 3rd Line Engineer to join our established team of 2nd and 3rd Line Engineers supporting a high-profile user community. This is an office-based role due to the nature of our support requirements, and you'll be working closely with customers and stakeholders every day through our IT Service Management toolset. You will play a key role in monitoring and responding to Event Management tooling alerts, taking ownership of triage and escalations, and ensuring a high-quality, reliable service. Our purpose is simple: to make the world more sustainable by building trust in society through innovation. As a 3rd Line OS Core Engineer, you'll work with new technologies in a collaborative team that values knowledge sharing, continuous improvement, and delivering the best possible results for our customers. What You'll Be Doing Providing 3rd Line support for a high-profile user base Working hands-on with key infrastructure technologies Monitoring, triaging, and escalating issues through Event Management tooling Engaging daily with customers and stakeholders Supporting and improving IT services using ITSM processes and tooling Collaborating with 2nd and 3rd Line teams to strengthen service delivery Experience & Skills Required You'll bring solid knowledge and hands-on experience in: vCentre / VMware Event Management Tooling (e.g., SolarWinds, SCOM) Trellix (McAfee) MECM / SCCM ITSM Tooling SQL Active Directory Windows Server If you'd like to discuss this 3rd line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.
Dec 05, 2025
Full time
3rd Line Engineer +Permanent opportunity + 45,000 - 50,000 +SC / DV cleared role - must be eligible for clearance - sole British national due to nature of the project +On site in Basingstoke Skills: +Vmware +Solarwinds +Active Directory 3rd line experience We're looking for a skilled 3rd Line Engineer to join our established team of 2nd and 3rd Line Engineers supporting a high-profile user community. This is an office-based role due to the nature of our support requirements, and you'll be working closely with customers and stakeholders every day through our IT Service Management toolset. You will play a key role in monitoring and responding to Event Management tooling alerts, taking ownership of triage and escalations, and ensuring a high-quality, reliable service. Our purpose is simple: to make the world more sustainable by building trust in society through innovation. As a 3rd Line OS Core Engineer, you'll work with new technologies in a collaborative team that values knowledge sharing, continuous improvement, and delivering the best possible results for our customers. What You'll Be Doing Providing 3rd Line support for a high-profile user base Working hands-on with key infrastructure technologies Monitoring, triaging, and escalating issues through Event Management tooling Engaging daily with customers and stakeholders Supporting and improving IT services using ITSM processes and tooling Collaborating with 2nd and 3rd Line teams to strengthen service delivery Experience & Skills Required You'll bring solid knowledge and hands-on experience in: vCentre / VMware Event Management Tooling (e.g., SolarWinds, SCOM) Trellix (McAfee) MECM / SCCM ITSM Tooling SQL Active Directory Windows Server If you'd like to discuss this 3rd line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.
Contract Administrator - (Fixed Term Contract 9 months 3rd August 2026) Manchester - M1 Full Time (FTC) Competitive Salary + Plus Benefits Summary NG Bailey Facilities Services are currently recruiting for a Contract Administrator to provide administration support to the contract delivery team to meet contract and business objectives. Maintain high standards of contract support in accordance with contract requirements and company procedures to be based in the city centre of Manchester (Parking is available) The role is site based at City Tower, Manchester working hours are Monday to Friday, 08:00 - 16:30 (30 mins lunch) Some of the key deliverables in this role will include: Provide contract operation support as required by the Account Director and Contract Management. Collate and Maintain contract, compliance and operational documentation. Provide support to the financial reporting requirements, to include WiP and aged debt. Review & rectify invoice queries from the Finance blocked invoice reports. Collate and draft the Monthly reports as required. Update quote log & track client approvals. What we're looking for : An experienced Administrator working to strong administrative or customer service background, the ability to problem solve, prioritise requests and you must thrive under pressure and with the utmost regard for customer service this is a role for you. You will hold current qualifications to work as a Administrator including; Experience working within an FM or Building Services environment - would be desirable Must have educational qualifications in Mathematics and English Language (GCSE Grade C or above or equivalent) IT literate in all Microsoft packages especially Word and Excel - to produce detailed Excel and Word reports. Experience of Invoice reconciliation and WiP reporting. Previous experience of working with a recognised CAFM system (i.e: Concept, eLogbooks, Joblogic) is desirable however you will receive training Have a logical and organised method to enable 100% completion of all works. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salary + Plus Benefits 25 Days Holidays plus Bank Holidays (This will be pro rata) Sick Pay Pension with a leading provider and employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Contract Administrator - (Fixed Term Contract 9 months 3rd August 2026) Manchester - M1 Full Time (FTC) Competitive Salary + Plus Benefits Summary NG Bailey Facilities Services are currently recruiting for a Contract Administrator to provide administration support to the contract delivery team to meet contract and business objectives. Maintain high standards of contract support in accordance with contract requirements and company procedures to be based in the city centre of Manchester (Parking is available) The role is site based at City Tower, Manchester working hours are Monday to Friday, 08:00 - 16:30 (30 mins lunch) Some of the key deliverables in this role will include: Provide contract operation support as required by the Account Director and Contract Management. Collate and Maintain contract, compliance and operational documentation. Provide support to the financial reporting requirements, to include WiP and aged debt. Review & rectify invoice queries from the Finance blocked invoice reports. Collate and draft the Monthly reports as required. Update quote log & track client approvals. What we're looking for : An experienced Administrator working to strong administrative or customer service background, the ability to problem solve, prioritise requests and you must thrive under pressure and with the utmost regard for customer service this is a role for you. You will hold current qualifications to work as a Administrator including; Experience working within an FM or Building Services environment - would be desirable Must have educational qualifications in Mathematics and English Language (GCSE Grade C or above or equivalent) IT literate in all Microsoft packages especially Word and Excel - to produce detailed Excel and Word reports. Experience of Invoice reconciliation and WiP reporting. Previous experience of working with a recognised CAFM system (i.e: Concept, eLogbooks, Joblogic) is desirable however you will receive training Have a logical and organised method to enable 100% completion of all works. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salary + Plus Benefits 25 Days Holidays plus Bank Holidays (This will be pro rata) Sick Pay Pension with a leading provider and employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Immediate Start A tier one principal contractor that operates across Ireland, UK and mainland Europe, are actively seeking a QA Engineer for a large data centre project in East London. This contractor is best known for their delivery of complex projects across many different sectors but very busy in the mission critical space in particular. This company are widely renowned for their training and retention of staff, with many employees staying in the business long term and given the space and guidance to climb up the ranks in their field. The data centre sector is the fastest growing sector in construction and there is no better time than the present to be getting into the industry. Engineer Key Responsibilities: Checking the quality of work as required Manage the QA/QC Working with and managing subcontractors involves keeping a daily diary of levels of work for each subcontractor Managing setting out engineers and junior engineers/staff on site Calculating and ordering of materials to the site Planning work schedules Liaising with Consultants, Project Manager, Site Managers, Site Clerks, Quantity Surveyors and subcontractors Engineer Key Requirements: Relevant 3rd level qualifications in Engineering or Construction Management Confident using Microsoft packages and AutoCAD Excellent communication skills Methodical and solutions focused Able to work to tight deadlines Strong organisation skills Ability to manage and motivate personnel on site If you would like to apply for this role, please forward a copy of your CV using the email link provided.
Dec 05, 2025
Contractor
Immediate Start A tier one principal contractor that operates across Ireland, UK and mainland Europe, are actively seeking a QA Engineer for a large data centre project in East London. This contractor is best known for their delivery of complex projects across many different sectors but very busy in the mission critical space in particular. This company are widely renowned for their training and retention of staff, with many employees staying in the business long term and given the space and guidance to climb up the ranks in their field. The data centre sector is the fastest growing sector in construction and there is no better time than the present to be getting into the industry. Engineer Key Responsibilities: Checking the quality of work as required Manage the QA/QC Working with and managing subcontractors involves keeping a daily diary of levels of work for each subcontractor Managing setting out engineers and junior engineers/staff on site Calculating and ordering of materials to the site Planning work schedules Liaising with Consultants, Project Manager, Site Managers, Site Clerks, Quantity Surveyors and subcontractors Engineer Key Requirements: Relevant 3rd level qualifications in Engineering or Construction Management Confident using Microsoft packages and AutoCAD Excellent communication skills Methodical and solutions focused Able to work to tight deadlines Strong organisation skills Ability to manage and motivate personnel on site If you would like to apply for this role, please forward a copy of your CV using the email link provided.
Team Recruitment are currently looking for a Project Document controller for a 12 month contract in Aberdeen. Responsible for the provision of an onshore Document Control service to Developments and Decommissioning Projects, working in compliance with Company policies and procedures under the guidance of the Project Document Control Lead Duties & Responsibilities: Accountabilities Manage project information throughout entire lifecycle from creation to final version / destruction. Deliver project document control following project procedures for internal/external technical documents and project correspondence. Maintain company's electronic document management systems (EDMS) Responsibilities Deliver document control following company procedures for internal/external documentation. Issue and receive documents and drawings in a controlled manner and within agreed timescales, using company's EDMS Quality check of document deliverables received from internal and external parties against IM Standards and Specifications. Process projects / operational documentation including Engineering, Supplier and Company documentation: registration, issue, distribution, transmittal, tracking, and retrieval of documents received and issued to and from company / 3rd Parties. Maintain the lifecycle of comment sheets within the company's EDMS. Maintain integrity of the EDMS by following defined company procedures. Maintain the electronic records, ensuring these reflect accurate attribute and current document status. Ensure full understanding of document number, revision coding / revision status control and allocation. Allocation of engineering numbering in accordance with company procedures. Create and maintain internal Master Document Register (MDR) for use by the project/operations team. Deliver document control requests received from operations and projects including document numbering, tag numbering, document retrieval, searching etc. Docloading (bulk loading) of records to EDMS. Scanning of documents and uploading of files if required to EDMS. Expediting of overdue Issued for Review / IDC and Issued for Acceptance documentation. Providing reporting for all projects (Late Reports, Weekly Document Issue Reports, etc.). Processing of Bridging documents and Emergency Response Plan (ERP), ensuring hard copies are placed in the Emergency Response Room. Supporting and assisting with any ad-hoc requests received from company and 3rd Parties. Preparation / compilation of document packages for issue to internal and 3rd Parties, as required. Project/operations archiving to support turnover and closeout. Ensure Engineering archive documentation is captured and controlled in compliance with company procedures. Search and retrieval of information held within EDMS, including the recall of archive information held in offsite storage. Offsite storage requests and retrievals for the business (Physical Records Management). Comply with the Company Records Management procedure for Controlled and non-Controlled documents. Providing assistance and training in the use of the Document Management Systems to the project teams. Provide training and support to project personnel in DC processes and search/use of EDMS. Provide DMS training or front-end searching guidance for any relevant internal / external parties ensuring that all are updated with any changes or enhancements. Providing assistance with documentation-related rationalisation projects. Proactively promote and ensure Document Control processes and procedures are understood and are complied with by the users. Process Project Delivery Process (PDP) documentation. Manage controlled drawings as required. Process printing requests from all departments and liaise with External Printing Company. Deliver all aspects of the document control function ensuring requests and queries are prioritized. Ensuring these are processed and closed out in a timely manner, and that a professional / quality Document Control service is provided to the Business. Communicate and provide regular status updates to the Senior Document Controller and Project Document Control Lead identifying potential Document Control-related areas of concern and seek resolution in a timely manner. Execute day-to-day document control support to Developments and Decommissioning departments. General Work in a collaborative manner and, where required, support and assist other Information Centre team members. The Company will provide a safe working environment for all employees. Employees will take reasonable care for the health and safety of themselves and others and will familiarise themselves and comply with all Company Safety Rules and Regulations. Health and Safety Responsibilities The Company will provide a safe working environment for all employees. Employees will take reasonable care for the health and safety of themselves and others and will familiarise themselves and comply with all Company Safety Rules and Regulations. Desired Qualities / Qualifications Person Specification Maintain a strong work ethic Be an effective and respectful communicator Show initiative on taking on added responsibilities Have a positive, adaptable and cooperative attitude. Be comfortable in a fast-paced environment. Build relationships with other members of the team and other teams. Be professional. Coordination of day-to-day activities. Work in a collaborative manner with all internal and external interfaces. Provide weekly progress / status updates. Attend and contribute to project and team meetings. Keep your Outlook calendar up-to-date and public. Ensure familiarity with company's intranet page, company and SHE policies and procedures. Take personal responsibility for you and your colleague's safety and intervene where required. Report all accidents, incidents and near misses in accordance with company procedures. Review team annual leave plans before submitting requests - ensure adequate cover for your role. Provide Document Control support to other projects, including the provision of holiday/sickness cover, as required. Set a good example - be hardworking, honest, fair, reliable and responsive. Maintain good communication with the business and manage their expectations appropriately. Continuously look for opportunities to improve the service you provide. Read and apply IM policies. Ask for clarification when required. Escalate deviations. Work to reduce number of Incidents or time to resolve. Job Function Skills Essential Has an effective and appropriate level of written and oral communication skills. Has the ability to liaise / interface with people at all levels. Has a positive and flexible attitude and demonstrates commitment in the delivery of an efficient and quality service to the project. Experience working within the oil and gas industry in a Senior Document Control environment. Preferred: demonstrable working knowledge of DCC. EDMS experience, preferably with knowledge of Documentum / Webtop / McLaren. Experienced in working in compliance with departmental and project procedures. Experience with Document Numbering / Revision Control coding and indexing requirements re Design and Supplier documentation, including document lifecycles. Meticulous attention to detail with accurate inputting skills. Has a systematic and disciplined approach to work and is able to plan, schedule and monitor own work within a limited and / or defined timeline. Ability to complete tasks as directed by supervisor, meeting tight time-scales when required, especially in the lead up to a campaign mobilisation. Is able to adopt a proactive and coordinated approach in identifying anomalies, areas of concern and resolving problems in a timely and effective manner Capable of working on own initiative after short period of training. Works in a collaborative manner, must be a team player. Education & Qualifications Educated to a Higher Grade level MS Office computer literacy. Experience in a similar role. Other Skills MS Office computer literacy. Experience in a similar role.
Dec 05, 2025
Contractor
Team Recruitment are currently looking for a Project Document controller for a 12 month contract in Aberdeen. Responsible for the provision of an onshore Document Control service to Developments and Decommissioning Projects, working in compliance with Company policies and procedures under the guidance of the Project Document Control Lead Duties & Responsibilities: Accountabilities Manage project information throughout entire lifecycle from creation to final version / destruction. Deliver project document control following project procedures for internal/external technical documents and project correspondence. Maintain company's electronic document management systems (EDMS) Responsibilities Deliver document control following company procedures for internal/external documentation. Issue and receive documents and drawings in a controlled manner and within agreed timescales, using company's EDMS Quality check of document deliverables received from internal and external parties against IM Standards and Specifications. Process projects / operational documentation including Engineering, Supplier and Company documentation: registration, issue, distribution, transmittal, tracking, and retrieval of documents received and issued to and from company / 3rd Parties. Maintain the lifecycle of comment sheets within the company's EDMS. Maintain integrity of the EDMS by following defined company procedures. Maintain the electronic records, ensuring these reflect accurate attribute and current document status. Ensure full understanding of document number, revision coding / revision status control and allocation. Allocation of engineering numbering in accordance with company procedures. Create and maintain internal Master Document Register (MDR) for use by the project/operations team. Deliver document control requests received from operations and projects including document numbering, tag numbering, document retrieval, searching etc. Docloading (bulk loading) of records to EDMS. Scanning of documents and uploading of files if required to EDMS. Expediting of overdue Issued for Review / IDC and Issued for Acceptance documentation. Providing reporting for all projects (Late Reports, Weekly Document Issue Reports, etc.). Processing of Bridging documents and Emergency Response Plan (ERP), ensuring hard copies are placed in the Emergency Response Room. Supporting and assisting with any ad-hoc requests received from company and 3rd Parties. Preparation / compilation of document packages for issue to internal and 3rd Parties, as required. Project/operations archiving to support turnover and closeout. Ensure Engineering archive documentation is captured and controlled in compliance with company procedures. Search and retrieval of information held within EDMS, including the recall of archive information held in offsite storage. Offsite storage requests and retrievals for the business (Physical Records Management). Comply with the Company Records Management procedure for Controlled and non-Controlled documents. Providing assistance and training in the use of the Document Management Systems to the project teams. Provide training and support to project personnel in DC processes and search/use of EDMS. Provide DMS training or front-end searching guidance for any relevant internal / external parties ensuring that all are updated with any changes or enhancements. Providing assistance with documentation-related rationalisation projects. Proactively promote and ensure Document Control processes and procedures are understood and are complied with by the users. Process Project Delivery Process (PDP) documentation. Manage controlled drawings as required. Process printing requests from all departments and liaise with External Printing Company. Deliver all aspects of the document control function ensuring requests and queries are prioritized. Ensuring these are processed and closed out in a timely manner, and that a professional / quality Document Control service is provided to the Business. Communicate and provide regular status updates to the Senior Document Controller and Project Document Control Lead identifying potential Document Control-related areas of concern and seek resolution in a timely manner. Execute day-to-day document control support to Developments and Decommissioning departments. General Work in a collaborative manner and, where required, support and assist other Information Centre team members. The Company will provide a safe working environment for all employees. Employees will take reasonable care for the health and safety of themselves and others and will familiarise themselves and comply with all Company Safety Rules and Regulations. Health and Safety Responsibilities The Company will provide a safe working environment for all employees. Employees will take reasonable care for the health and safety of themselves and others and will familiarise themselves and comply with all Company Safety Rules and Regulations. Desired Qualities / Qualifications Person Specification Maintain a strong work ethic Be an effective and respectful communicator Show initiative on taking on added responsibilities Have a positive, adaptable and cooperative attitude. Be comfortable in a fast-paced environment. Build relationships with other members of the team and other teams. Be professional. Coordination of day-to-day activities. Work in a collaborative manner with all internal and external interfaces. Provide weekly progress / status updates. Attend and contribute to project and team meetings. Keep your Outlook calendar up-to-date and public. Ensure familiarity with company's intranet page, company and SHE policies and procedures. Take personal responsibility for you and your colleague's safety and intervene where required. Report all accidents, incidents and near misses in accordance with company procedures. Review team annual leave plans before submitting requests - ensure adequate cover for your role. Provide Document Control support to other projects, including the provision of holiday/sickness cover, as required. Set a good example - be hardworking, honest, fair, reliable and responsive. Maintain good communication with the business and manage their expectations appropriately. Continuously look for opportunities to improve the service you provide. Read and apply IM policies. Ask for clarification when required. Escalate deviations. Work to reduce number of Incidents or time to resolve. Job Function Skills Essential Has an effective and appropriate level of written and oral communication skills. Has the ability to liaise / interface with people at all levels. Has a positive and flexible attitude and demonstrates commitment in the delivery of an efficient and quality service to the project. Experience working within the oil and gas industry in a Senior Document Control environment. Preferred: demonstrable working knowledge of DCC. EDMS experience, preferably with knowledge of Documentum / Webtop / McLaren. Experienced in working in compliance with departmental and project procedures. Experience with Document Numbering / Revision Control coding and indexing requirements re Design and Supplier documentation, including document lifecycles. Meticulous attention to detail with accurate inputting skills. Has a systematic and disciplined approach to work and is able to plan, schedule and monitor own work within a limited and / or defined timeline. Ability to complete tasks as directed by supervisor, meeting tight time-scales when required, especially in the lead up to a campaign mobilisation. Is able to adopt a proactive and coordinated approach in identifying anomalies, areas of concern and resolving problems in a timely and effective manner Capable of working on own initiative after short period of training. Works in a collaborative manner, must be a team player. Education & Qualifications Educated to a Higher Grade level MS Office computer literacy. Experience in a similar role. Other Skills MS Office computer literacy. Experience in a similar role.
System Recruitment
Ratcliffe On The Wreake, Leicestershire
2nd 3rd Line Software Support Job Type: Permanent Location: Leicester Post Code: LE7 1HR Salary: 35,000 to 38,000 Start Date: ASAP It is required for you to drive and have your own transport as the office location is not served by public transport Established technology company providing software and hardware to specific business sectors is currently looking for an experienced 2nd 3rd Line Software Support Officer to join their UK HQ in Leicester. You role will be to; Provide third line technical response support to UK & Europe and rest of the world Provide highly responsive second-line technical support to the Customer Service Desk, field engineers and designated key client service engineers. Develop and maintain all technical support documentation Provide networking and software set up support to field engineers Attend site to provide technical assistance when required Configure devices where necessary prior to despatch to engineers/customers. Undertake remote set up work for new clients. Undertake on-site training as required. Conduct remote training one on one or via webinars. Skills & Experience Extensive Software Support experience, maybe from an MSP background At least 5 years' experience in similar role. A good understanding of databases - Postgres, MSSQL Some exposure to Software Testing would be advantageous Software Development - PHP, C, Java, React General knowledge of common network protocols Knowledge of ticketing and case management software Excellent communications skills and a customer service ethos. Good problem-solving skills and the ability to come up with creative solutions. Excellent teamwork and able to work with all levels of staff from senior management to end users. Ability to multitask as may need to work on multiple problems simultaneously. Excellent listening skills to establish the issues that users are facing. Ability to work well under pressure and remain calm when things go wrong. The role will suit individuals currently working as 2nd 3rd Line Software Support, Technical Support, Network Support and be living within a commutable distance of Leicester, Melton Mowbray, Loughborough, Nottingham, Derby, Oakham, Corby, Coalville or be willing to relocate. Please forward your CV by clicking Apply Now!
Nov 03, 2025
Full time
2nd 3rd Line Software Support Job Type: Permanent Location: Leicester Post Code: LE7 1HR Salary: 35,000 to 38,000 Start Date: ASAP It is required for you to drive and have your own transport as the office location is not served by public transport Established technology company providing software and hardware to specific business sectors is currently looking for an experienced 2nd 3rd Line Software Support Officer to join their UK HQ in Leicester. You role will be to; Provide third line technical response support to UK & Europe and rest of the world Provide highly responsive second-line technical support to the Customer Service Desk, field engineers and designated key client service engineers. Develop and maintain all technical support documentation Provide networking and software set up support to field engineers Attend site to provide technical assistance when required Configure devices where necessary prior to despatch to engineers/customers. Undertake remote set up work for new clients. Undertake on-site training as required. Conduct remote training one on one or via webinars. Skills & Experience Extensive Software Support experience, maybe from an MSP background At least 5 years' experience in similar role. A good understanding of databases - Postgres, MSSQL Some exposure to Software Testing would be advantageous Software Development - PHP, C, Java, React General knowledge of common network protocols Knowledge of ticketing and case management software Excellent communications skills and a customer service ethos. Good problem-solving skills and the ability to come up with creative solutions. Excellent teamwork and able to work with all levels of staff from senior management to end users. Ability to multitask as may need to work on multiple problems simultaneously. Excellent listening skills to establish the issues that users are facing. Ability to work well under pressure and remain calm when things go wrong. The role will suit individuals currently working as 2nd 3rd Line Software Support, Technical Support, Network Support and be living within a commutable distance of Leicester, Melton Mowbray, Loughborough, Nottingham, Derby, Oakham, Corby, Coalville or be willing to relocate. Please forward your CV by clicking Apply Now!
