264 jobs found in Newcastle Upon Tyne

About the Role We're looking for an experienced and enthusiastic Recruitment Coordinator to join our growing Talent Acquisition Team. As a Recruitment Coordinator you'll be responsible for managing the end to end recruitment process for a variety of roles across the group with a focus on IT, Risk and Finance. Reporting to and working closely with the Talent Acquisition Partner, you'll take ownership and accountability for building relationships with candidates and hiring managers, whilst driving forward our successful direct sourcing model. The Talent Acquisition team support all of our business areas to recruit the best talent for our organisation. As well as operating a network of branches across the North East, we have a busy Head Office function, alongside Newcastle Strategic Solutions (a specialist savings management outsource provider). The business is currently undergoing a large period of growth, so you'll be kept busy by being a key contributor to this. The team look after every aspect of the recruitment process, from taking role briefings from hiring managers to creating the offer paperwork for our HR colleagues to process. The role is therefore suited to someone who enjoys variety in their working day. As a financial services organisation, our processes are rigorous, therefore attention to detail and organisation skills are key. This is a great opportunity for an experienced recruiter to truly make a difference by sourcing top talent to join our growing, purpose-led organisation. About You As an experienced Recruiter, you'll ideally have a mixture of agency and in-house experience with a focus on IT. You'll have extensive knowledge of direct sourcing methods, alongside a creative approach to problem solving. Your excellent communication skills will allow you to build strong relationships with hiring managers and providing an exceptional candidate experience will be at the forefront of your delivery. You'll have a proven track record of recruiting for a variety of roles and will be comfortable working in a fast-paced environment. In addition to this, you'll be able to advise hiring managers on best practise, assessment tools and key market trends. As a member of the Talent Acquisition team, you'll become a true ambassador for the Newcastle Building Society Group. You'll be required to contribute to the promotion of our employer brand through attending events and careers fairs with the overall aim of sourcing top talent to allow us to achieve our goals, ambitions and purpose. About Us We are a purpose led business, connecting our communities with a better financial future. As a Platinum IIP accredited organisation, our People team is focussed on enabling strong business performance through aligned, best in class people practices and supporting our colleagues to realise their potential. As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation. This role can be considered on flexible working arrangements, you are encouraged to discuss any requirements/ preferences with us. As well as joining a great team within a truly local organisation you will also benefit from; 25 Days Holiday Allowance (rising with length of service) + Bank Holidays Corporate Bonus Scheme Subsidised Event Tickets Flexible Working Hours Generous Pension Scheme Performance Related Pay Volunteering Days Working from home supplement upon joining and monthly allowance thereafter The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

Nurse Assessor - Work from home Donard Recruitment are recruiting Nurses, Paramedic's, Physiotherapists and Occupational Therapists to become Disability Assessors. The key duties of this role are carrying out assessments, and writing factual reports based on those assessments. These positions are permanently home based and will continue to be home based after COVID This role comes with a starting sala...... click apply for full job details

About the Role We are a small, evolving, UX team working on a variety of product roadmaps, currently looking for an additional designer to join us to support our mortgage platform transformation and continuous improvement. This is a complex but exciting opportunity for the right candidate to join this initiative from the start and shape our mortgage platform for all users from colleagues and brokers, to applicants and members. We're looking for someone who will: Be a passionate advocate for the user(s), keen to deeply understand their needs, context of use and pain points. Own the entire user-centred design process from problem identification to solution implementation. Make sure we are listening to our customers and not wedded to our solutions. Use analytics data and first-hand research to understand user behaviours and inform design decisions. Embed themselves into the wider product team, and build solid relationships with the Product Owner, Business Analysts, Solution Architects, Developers, and Testers. Encourage ideas to come from anywhere and anyone, and appreciate that everyone brings a different viewpoint - we value diverse and creative thinking. Skilfully balance business needs with user needs. Be comfortable taking others on the user journey - building empathy within development teams and collaborating with the product owner on continuous improvement of the product. Contribute to the building and evolution of our design system and interaction pattern library. Be an active member of our UX team, championing good practice and supporting our evolution and growth as a relatively new team. About You We're looking for someone who is: Experienced in, and a vocal champion of, user-centred design within Agile, from stakeholder, market, and user research, through journey mapping and wireframing, to detailed interaction and accessible design, with thorough usability testing. Experienced in designing innovative solutions for mobile and web. Able to demonstrate a track record of iterating solutions based on user needs, and of influencing and aligning others. Comfortable with UX writing. Pro-active, self-motivated and a team player. About Us Newcastle Strategic Solutions is the UK's leading savings management platform and one of the North East's most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do. The ever-growing Digital and IT teams are friendly and this is a fast-paced place to work. Whilst playing a key role in delivery of the overarching IT and Digital strategies, the UX discipline is integral within our multi-disciplinary Scrum teams. We are investing in an innovative, creative, customer centred UX practise, in which challenging the boundaries is essential. For full details along with a comprehensive breakdown of what we're looking for, please download the role profile. In addition to joining a great team within a truly local organisation, our colleagues also benefit from: 30 days holiday allowance + public holidays Aviva Private Medical Insurance with Digital GP Corporate bonus scheme Subsidised event tickets Flexible working hours Generous pension scheme Performance-related pay Volunteering days The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

Responsibilities Business Development Manager, Newcastle UK We're hiring! We are currently recruiting for a Business Development Manager to join our National business based in Newcastle The National business unit of Aon provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, requiring bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, National provides clients with a claims service and advice on risk management. About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Role purpose Responsible for achieving new business client targets within the specified area for the top 100 prospects. Key accountabilities Client Relationships Establish contact and develop relationships at the highest level within the client's company, for the main prospects in the area Develop an understanding and appreciation of the prospect's business in relation to what they do and the pressure met within that industry sector Establish the client's needs and be able to articulate Aon's risk management solutions for those needs in a professional way, utilising Aon's sector knowledge where available, such that we become the logical alternative to the incumbent broker; including industry sector rates and benchmarking, using tools such as GRIP Apply Aon Corporate's sales training, when planning and actioning prospect meetings Use Corporate marketing and other materials to help to develop relationships with prospects. This includes active participation in periodic sales campaigns and cold calling days Pass on knowledge of the client's business and background to the new Aon service team, for cases won Business Proposition Using information for similar sector clients and knowledge of their business, establish Aon's revenue basis and a proposal intended to provide a profitable return Sell from across the full range of Aon services to develop revenue streams and to build trust in Aon's services Work with Project Management and Broking to ensure Aon deliver on our initial proposition - in addition, with overseas Aon offices where required Liaise with the Claims community to establish our Claims proposition for each new client Participation, and where required, leadership of service proposition proposals to prospects. The DM is expected to play a significant role in the customisation and quality control of the proposition and accompanying materials using Corporate Project Management as necessary Developing good working relationships with Aon specialist, and specifically in Client Management and Client services, thereby selecting the most suitable team to be presented to the prospect Enable periodic accompaniment by Sales Management and Sales Training at prospect meetings Compliance with Aon Corporate's Business Rules and Statutory/FCA regulations ...

Operations Specialist We're expanding our team within Amazon Operations! If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you. As an Operations Specialist you will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists direct the pulse of our operations on the ground and have an important role in getting our customers' orders out to them in every step of the chain. This is a varied, complex role and every day is different! You will… · Create and cultivate a safe working environment by identifying safety opportunities across your work area · Supervise and train our Associates to deliver the best service for our customers · Ensure that customer orders are fulfilled in line with quality and safety guidelines · Continuously provide critical shift related information to frontline management and operators · Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts · Engage with support functions or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training · Help to solve logistics and supply chain opportunities through data analysis, innovation and process optimization QUALIFICHE DI BASE The Right Candidate… Has solid communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes. You will need to be able to work with data, motivate employees to achieve the best, but most importantly have the ability to keep the customer at the heart of every decision you make. QUALIFICHE PREFERENZIALI If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you! Why Amazon? Since our beginnings in 1995, Amazon has been propelling the boundaries of possible further and further. Whether it's exploring successful new business lines, advancing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries. Our journey to become the Earth's most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records. Come and join us in building our future! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Exciting Medical Devices Development company seeks a highly self-motivated and enthusiastic Project Manager. About the role: The role of Project Manager requires a highly organised and proactive individual to assist the VP Systems Integration and other Project Managers in managing the various wide ranging scientific and engineering projects currently undertaken by the Company, both internally and with external global partners. Reporting to the VP Systems Integration, this role will work in close communication with the R&D Management Team in order to provide the necessary support, to ensure product development remains on track. Duties may include: * *Liaise daily with scientists and engineers in house and ensure excellent communication between teams and management.* * *To work with all stakeholders and members of the team to aid the delivery of projects to time and within budget. * * *To maintain Gantt Charts and projects plans, tracking deliverables and budgets.* * *To track existing grants and internal projects.* * *To take responsibility for delivering development projects on time and in budget* * *To maintain extensive project plans with various external suppliers effectively and highlight any deviations in timing or budget.* * *To maintain the tracking of deliverables and budgets both to customers and from suppliers.* * *Any other duties as reasonably requested from time to time.* Skills and experience: * Proven ability in project managing scientific or engineering projects. * Knowledge of Microsoft Project or similar. * PRINCE II Certification or equivalent (e.g. AGILE, SCRUM) * Excellent communication and interpersonal skills. * Industrial experience. * Experience of working in a quality led environment, preferably under ISO13485. * A degree in science or engineering, preferably the life sciences. * Advanced knowledge of Excel. * Advanced knowledge of Microsoft Office Project * Ability to fit into a dynamic team environment. * A highly motivated, organised, proactive and enthusiastic individual with a proven ability to deliver results in a timely manner. * Be eligible to work full time in the UK without restriction. * Good sense of humour and ability to adapt to a changing environment as the * Company matures and moves from the R&D stage into commercialisation * Project Management experience in life science or medical device applications * Project Management experience in a production environment

Teaching Assistant - Newcastle A large special needs school for children with Social, Emotional and Mental Health (SEMH) difficulties is looking for a Teaching Assistant / TA to support their secondary aged students. This is a full time role that will commence as soon as possible. The ideal candidate is someone who has previous experience of supporting children with special needs and is resili...... click apply for full job details

Learning Support Assistant needed for a special needs school in Newcastle A large special needs school in Newcastle for children with Social, Emotional and Mental Health (SEMH) difficulties is looking for a Learning Support Assistant / LSA to support their secondary aged students. This is a full time role that will commence as soon as possible...... click apply for full job details

Business Development Advisor - Apprenticeships and Adult Education LOCATION: North Easr (home based) SALARY: £30,000 - £35,000 per annum SHIFT/WORKING HOURS: Office Hours - Monday to Friday Imperial Professionals are delighted to announce that we are working in partnership with a very successful, Training Provider which are going through large growth plans and are looking to strengthen their sales team by appointing a Employer Engagement Officer Duties Establishing relationships with employers, generating an accurate database of leads Provide advice and guidance to employers on how our digital apprenticeship can support and improve their businesses Effective account management of existing clients Promote portfolio of current apprentices to employers Attend and source corporate sales meetings Market Analysis and competitor monitoring Prepare sales reports and forecasts Meet agreed KPIs and targets Attend industry functions, such as networking events Work closely with Trainers delivering specific programmes Provide updates and reports including pipeline reports Requirements Experience working for a Training Provider Understanding / Knowledge of Apprenticeship Levy and Adult Education Strong client-facing skills, e.g. meeting & presenting to clients (ideally at management and director level) Strong commercial skills including an understanding of the sales process (ideally gained within a solution selling environment). Strong communication skills, written & verbal. Strong problem-solving skills including an ability to think 'on their feet' when faced with challenging questions in the sales environment. For more information on this opportunity please contact Dan Pilkington at Imperial Professionals. Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.

Title: Sales Operations Analyst Location: Newcastle Salary: £25,000 per year About Act! Act! has one purpose - to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today's small businesses. Act! is a recognized leader in the small business segment for solutions that drive customer acquisition and retention. General Job Duties/Responsibilities: Reporting directly to the Finance Manager, within the Finance function of Act! Software Ltd, based in Newcastle-Upon-Tyne. This role will initially be remote, with a view to moving to a hybrid remote/office-based setting later in 2021. The Sales Operations Analyst should be able to work independently with minimum supervision, but at the same time also be comfortable working as part of a wider Finance team, with close linkages to the Sales function. This is a global role, as a result the candidate should expect to liaise regularly with the teams based in the US, which will mean flexible working across multiple time-zones where appropriate. Key responsibilities include, but are not limited to: Developing dashboards and creating ad-hoc reports around sales and product forecasting, pipeline and key performance metrics Creating models for sales quota setting, plus bookings and retention forecasts Maintaining data integrity within the CRM to improve sales effectiveness and ability to deliver actionable insights Work cross-functionally with Sales, Support, Marketing & Finance to define and improve overall reporting functionality. Ad-hoc reporting across multiple functions globally Global partner commission calculations and analysis, plus internal sales commission definitions and calculations Education & Experience Requirements: Previous experience working with Salesforce and/or other CRM applications is a must Advanced Microsoft Office skills (Outlook, Excel, and PowerPoint) Excellent collaboration and communication skills Ability to manage detail-oriented tasks, and deliver process improvements using agile methodologies Demonstrable skills in managing change, and balancing multiple priorities Excellent track record of delivering results across multiple functions within a business Previous experience in a sales/business operations; financial analyst; or sales roles

Group Risk and Internal Audit Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success and our goal is to provide a rewarding and fulfilling career in line with our values of quality, service and trust...... click apply for full job details

Bell Truck and Van - Mercedes Benz Management Accountant A Management Accountant is required to support the Financial Controller in the accounts function based at Longbenton and will be responsible for the day to day transactional activity within the business. The key responsibilities will include: Production of Monthly Management Accounts, KPI's and full supporting balance sheet reconciliation pack Submission of Monthly Mercedes Benz Composite Liaising with Non-Financial Managers in the business Departmental Reviews VAT Returns Assistance in dealing with I.T issues within the business via I.T external consultant ATTRIBUTES Minimum of 3 Years Full Management Accounts Experience Essential Motivated Ambitious Ability to Communicate at all levels As a dynamic, rapidly expanding company, Bell Truck and Van - Mercedes Benz will only accept the highest levels of service from our team. There are huge opportunities for personal growth and development within the team for exceptional candidates, and to be a part of something special.

NXGEN Payment services are looking to recruit self-employed business development Managers throughout the UK to join our growing sales team and become one of our business partners. This is a commission only role but realistically you will earn £25-£55,000 in year one. We will provide you with everything you will need to start up from product knowledge to CRM training; we just need you to use your sales expertise to promote our extensive product portfolio to as many clients as you can. We are particularly interested in hearing candidates from a Business Development, Sales Executive, Sales Manager, Merchant Services, FinTech Sales or Account Manager Backgrounds. Experience in Sales is a must and experience in Merchant Services would be a distinct advantage. This is a remote working or working from home with an immediate start available opportunity. About Us NXGEN Payment Services is a global provider of merchant services, working in 17 countries around the world, offering a variety of payment solutions including: Chip and Pin terminals Contactless payment technology E-Commerce gateways Mobile payment solutions EPoS Solutions Competitive rates and a real opportunity to save our customers money NXGEN is the only global payment services provider with a footprint throughout Western Europe, Canada, the United States and Latin America. We processed over seven billion dollars around the world last year and leveraging that buying power, we can now bring our incredible rates, superior customer service and 24/7 customer support to the UK market. The Business Development Manager will be required to: Prospect potential clients with support from numerous resources Put forward an effective proposal to provide a solution Manage client expectations with honesty and integrity Working within the merchant services industry, the ideal candidate will; Be comfortable working remotely Be self-reliant and motivated Be experienced in a sales environment The Business Development Manager would need to strive for: Absolute Integrity. Respect. Excellence. Our core values of absolute integrity, respect and excellence form the basis of everything we do. In return NXGEN will provide our Business Development Managers: Ongoing training and support Realistic £25-£55,000 year one OTE (commission only) Weekly payment of sales commissions Ongoing residual commission payments for the life of all merchant accounts Excellent opportunities for promotion to management roles If you are an experienced UK based sales person looking for an opportunity to make serious money and form a successful business partnership then NXGEN are looking for you. Click apply now!

Protocol are proud to be working alongside several fantastic colleges in the Newcastle and surrounding areas to recruit the best talent for their Engineering departments. We are currently interested in hearing from Further Education professionals for a variety of potential upcoming temporary & permanent roles including Lecturers, Assessors, Technicians, Department/Programme Managers and Course Team...... click apply for full job details

Major Healthcare Newcastle, a rapidly growing division of Major Recruitment (est. 1992) are a national leading health and social care agency specialising in the provision of professional temporary and permanent staff. Why join the Major Healthcare family? We enable you to use your experience in a wide variety of settings across the North East supporting those who are most vulnerable, while maintaining the flexibility of working in line with your availability. As a Senior HCA you will be expected to deliver a high standard of support across various settings, empower service users to maintain as much independence as possible and ensure all daily living activities are met to the highest standard of person centred care. We supply staff to a range of clients, in settings including; residential, nursing, domiciliary care, community and specialist units Main duties include : · Administer Medication following correct procedures · Promote, support and assist in all daily living activities · Develop positive and professional relationships with other professionals, clients, families and most importantly - the service user. · Ensure factual documentation is kept in all administrative duties · Undertake any and all domestic duties required · Be able to lead a team to provide high standards of care · Maintain confidentiality · Report any concerns to management within the service Person Specification : · 6 - 12 months experience within the health and social care sector · Preferably hold a current, transferable DBS (registered on the update service) · Be reliable and professional · Have eligibility to work in the UK · Be caring, understanding, patient and calm. · Preferably be a driver with access to a vehicle (or willing to travel to services via public transport) What we can offer you: · Flexible hours to fit in with your lifestyle · Free training and refresher training · Holiday accrual · Discounts for various high street retailers and supermarkets via our staff app ·'Refer a Friend' Scheme · Competitive hourly rates (this varies depending on workplace) · Opportunities for progression into permanent work For more information about working with us, don't hesitate to get in touch!

Overall job purpose The role will ensure the enablement of all teams to deliver services to clients in conjunction with the OTS offering and aid the development of strong client relationships. This will be via a varied mixture of duties across the client base to assist the development of the Outsourcing practice. On all selected engagements support the team in a timely, high quality provision of day to day accounting services to all relevant clients. Responsibilities Responsible for client portfolio ensuring accurate preparation of management accounts within deadlines and budgets set. Proactively update the relevant Outsourcing Manager on client as and when appropriate. Draft professional correspondence (e.g. email, letter) suitable for submission to a client without significant review points. To ensure client processes and permanent files are kept up to date. Key performance measures acted upon on an on-going basis (e.g. chargeable time, utilisation, expected fee income levels). Regular and proactive participation in Outsourcing Team meetings. The role requires: Accurate and timely preparation of (often complex/bespoke) management accounts and other reporting. Preparation of VAT returns, EC Sales lists and Intrastat returns. Training clients in use of their accounts systems. Work in accordance with the defined systems and procedures. Carry out ad-hoc assignments with assistance (usually solving clients accounting system issues). Ability to analytically review results and analyse KPIs. Request appropriate funding from Parent Company to cover expected outgoings of the subsidiary/branch on a timely basis. Recognise issues with European implications and act accordingly (e.g. VAT, taxation, foreign currency). Prepare an audit file which could be submitted to the client's auditors. Knowledge of IFRS/UKGAAP. Accurately compile information for P11D preparation by Tax Department. Good compliance skills with limited supervision. Effective use of IT including Excel, accounts packages, Outlook. Maintain high professional standards of conduct and practice. Apply knowledge of RSM, industry, markets, and core client base highlighting potential business opportunities to the relevant Outsourcing Manager. Be able to organise and manage time efficiently and effectively. Be aware of relevant financial targets and constraints and contributes to achieving these, keeping the relevant Outsourcing Manager informed of progress. Understand need for continuous learning. Self-managing. Work closely with junior members to ensure their continual development. Be able to use initiative to identify and propose improvements to systems and procedures and encourage better teamwork. Note: This job description reflects the present requirements of the role. As duties and responsibilities change, the job description will be reviewed and will be subject to amendment in consultation with the individual. Diversity and Inclusion at RSM At RSM, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution. To find out more, please visit our Diversity and Inclusion page on our Careers Website.

Recruitment Consultant - Remote Working Competitive salary + uncapped commission + benefits Full time permanent position We are hiring!! Want to be part of a high performance team culture and part of an established market leading brand? If so and you have a flare for recruitment and or sales whilst genuinely caring about customer service excellence then a recruitment career with Protocol could be for...... click apply for full job details

About the Role Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day! The list is endless however at the heart of everything we do is our customer. We support our customers every step of the way from saving for a deposit to owning their own home to that all important wedding or dream holiday purchase. This is a varied role but we will equip you with the skills to answer any questions thrown at you. Although it can be busy there is always an opportunity to have a friendly catch up with your colleagues over a cupper and biscuit! Our local communities have always been important to us and we support them in a variety of ways. As a member of the branch team you will have the opportunity get out into the Community, meeting local groups, charities and businesses. You'll also have the chance to attend and support local events bringing these communities together, as well as spend time volunteering and making a huge difference to those around you. This is a part time position; Tuesday and Thursday 9am - 5pm, (Plus Saturday on a rota basis paid as overtime). About You All of our Customer Advisers work closely together so you will have real team spirit and thrive working with others. There is also plenty of opportunity to show what you can do on your own whilst being fully supported along the way. Relationships are really important to us, therefore you'll need to be great with people; building rapport easily to understand how best to help the customer, whether that be suggesting options the customer may not be aware of or by creating leads for the relevant advice specialists in branch and our Head Office. You'll have Customer Service experience that demonstrates your attention to detail and accuracy while focusing on the customer. It should go without saying that having a commitment to ensuring good outcomes for end customers is a given. About Us Our branch teams are the face of our Society. They are our connection to the community and a hugely positive part of the high streets, towns and cities in which we are located. The main purpose of our branches is the provision of reputable savings and mortgage accounts, this is underpinned by solid financial advice for those who live in and around our branch locations across the North of England, including Cumbria and the Scottish borders. Priority for us in the branch network is maintaining great relationships with both existing and potential customers through consistent customer engagement. We pride ourselves on being a dependable source, here to help our customers understand and address their ever-changing financial needs We are always busy developing community spaces, supporting local groups and creating a long term legacy to benefit North East communities. As a Customer Adviser, you'll be joining us in a really exciting time in our journey. As well as receiving a competitive annual salary our colleague benefits package also includes; A minimum of 25 days holiday per annum which rises with length of service up to 30 days per annum + bank holidays Corporate pension scheme Life assurance Corporate bonus scheme Childcare vouchers Free gym access Buying holidays policy Staff offers and access to staff association offering discounts for local trips, events & services Employee Assistance Program The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

Sales and Experience Expert Enjoy Technology Location Newcastle NE11 Salary £27,000 OTE (basic salary of £21,000) Who Are Enjoy? Enjoy are on a mission, to bring retail to everybody but you won't find them on the high street, because they're a mobile retail store. As customers make their purchases online from Enjoys partners, they're offered the opportunity to have a Sales and Experience Expert bring the very best of the high street retail experience to their home, at a date and time suited to them. As a Sales and Experience Expert you will: Always bring the best of the mobile retail store to every visit, exceeding customer expectations and meeting sales objectives. Stay up to date with partners' products, services, accessories, and pricing plans, sharing this with customers. Personalise the customer experience through thoughtful discussion and observations to then offer appropriate products and services. Ensure you upsell and cross-sell with integrity and in a compliant way. Manage your time effectively during and between customer visits. Drive a company vehicle safely and responsibly. So, what are we looking for in you? Ideally, a strong background working in assisted sales or previous work experience in sales, retail supervisory, or premium brand retail store sales offering high levels of bespoke service with upselling and cross-selling opportunity. Capable of assessing customer needs and wants to drive sales each and every time. Passionate about providing 5-star experiences. Ability to create positive working relationships with colleagues and friendly rapport with customers. Confident in making product and service recommendations to customers. Respects, celebrates, and actively promotes inclusion and diversity in the workplace. Motivated to proactively meet sales targets. There are some key requirements for this role: This is a field based role, so you will be driving. You'll need a full UK manual driving licence with no more than 6 points and no unspent convictions. This is a permanent role working 10-hour days across a 4-day week, so it is key you are flexible to work evenings and weekends. You'll be working independently in the field, so you'll need to be OK occasionally lifting up to 23kgs (which is the max weight allowance of your holiday suitcase). What's it like to work for Enjoy? Enjoy are a highly engaged, passionate, and performance-based team, dedicated to successfully building a new channel in retail, the mobile retail store. Enjoy are building a great company and a great place to work, embodying the values of Kindness , Winning Together , Justice, Experience Obsessed and Growth Mindset . What will I get from working with Enjoy? Commission: £500 Monthly Top Up Subsidy, this is temporary until Enjoy's new uncapped commission scheme commences in the coming months. Sign on bonus: £1000 discretionary sign on bonus (paid in 3 stages, with the final payment payable once you have been employed for 6 months and successfully completed your probation period) to thank you for choosing Enjoy! Applicable only to those applicants with offers made from 31st March - 30th June 2021. Benefits : 20 days annual leave plus UK bank holidays A salary sacrifice workplace pension scheme, optimising tax and national insurance savings Private Medical Insurance currently provided by Vitality. Membership includes discounts to local gyms, and lots more offers Health cash plan covering everything from dental, optical care, physiotherapy, and much more Life Insurance - 4 times salary pay out. This is payable to your nominated beneficiary. An employee assistance program which will offer professional advice on everything from mental health issues, financial and legal advice, and career guidance Access to leading Wellness experts and assistance. Free membership to an online discount platform, offering free weekly coffee, and discounts on products and services ranging from technology, clothing, experiences, weekly food shopping, and much more! Training : When you start, you'll receive extensive company training on the Enjoy way, product and service knowledge, then ongoing training, and development throughout your career. Equipment : Enjoy uniform (polo shirts and jacket), your Enjoy company phone, as well as a fully prepped and maintained vehicle for each shift you work. Support: The Enjoy HQ and leadership teams are there for you each and every day to provide guidance and safety, they're always just one click away. This role won't be around for long, so we recommend getting your application to us as soon as possible - apply today! We need to make you aware that offers are subject to Right to Work, criminal record (DBS), driving and reference checks. We are an Equal Opportunities Employer and as a Disability Confident Employer Enjoy and Adecco can offer additional support. For any concerns, queries or additional support required please contact the recruitment team or call .

Are you experienced in managing community initiative programmes? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Consider the role of Social Value Manager at Reed in Partnership ! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. Please note: We are currently bidding on a number of contracts, the outcomes of which are due to be announced by the 16th April 2021. Final stage interviews will take place from the 19th April 2021 onward. This role is an expression of interest for potential future opportunities within Reed in Partnership. What the job is about The Social Value Manager will liaise closely with our clients and internal stakeholders to deliver an engaging and meaningful programme of social value initiatives, that will include, but is not limited to, increasing local employment opportunities, developing basic work skills, environmental initiatives, educational programmes and local community engagement projects. You will play a critical role in establishing sustainable working relationships with various external organisations across the UK with the aim of providing tangible and measurable benefit to the local communities in which Reed in Partnership operates. What's in it for you? Alongside a generous base salary and great flexibility with your working schedule, we offer training, development and progression opportunities. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. Required skills & experience Experience of working in networking, publicly funded services or other similar sectors. Experience of working as part of a multi-function service delivery team. Access to vehicle and a full UK driving licence. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Position Description: Saudi Aramco is seeking an experienced professional Personal Assistant / Secretary. Whilst we are unable to offer relocation assistance for spouses, partners or other family members, we welcome applications from all suitably qualified candidates. Confidentiality, tact and diplomacy are essential. Minimum Requirements: You will require a minimum of five (5) years solid and continuous experience as a professional secretary or personal assistant, providing outstanding high level support. You will be highly adaptable and possess excellent typing skills (at a minimum of 55 wpm). Shorthand desirable but not essential. You will combine excellent written and oral English with attention to detail, initiative and the ability to thrive under pressure. In addition you will be fully conversant with Microsoft Office applications (such as Word™, Excel™ and PowerPoint™). Duties & Responsibilities: Duties may include, but are not limited to, the following: Complex diary/calendar management. Organizing travel itineraries, visa applications and handling expenses. Meeting facilitation including minute taking and composing agendas. Performing highly confidential administrative duties. Composition, editing and review of confidential correspondence. Compilation of statistical information, reports and presentations. Office manager and other secretarial duties as required. About us: Saudi Aramco's Industrial Relations (IR) Business line is dedicated to building, maintaining and enhancing the relationships the Company develops with people and institutions inside the Kingdom and around the world. It is through the IR business line that the Company cares for the health, wellbeing and security of its employees and their families, maintains the high quality of life found in Company communities, operates the school system for the children of expatriate employees, and communicates with various audiences through a variety of media, including print publications, events, films and websites. Saudi Aramco operates one of the largest and most successful industrial and professional training programs on the planet to ensure that its employees are provided with the training they need to meet emerging challenges. The Company's wide-ranging corporate citizenship activities, which focus on the areas of environmental protection, knowledge, community and the economy, are also the responsibility of the IR business line.

We are seeking a Wealth Planner to join our Private Wealth team in Newcastle who operate as part of Womble Bond Dickinson Wealth Limited and have a solid reputation for providing creative financial planning, legal and tax solutions and investment advice to a wide range of both corporate and private clients. The team Our Private Wealth team are a collaboration of lawyers, accountants, financial advisors and tax specialists. Their expertise are highly regarded and ensure that our clients' wealth is protected, now and for future generations. For law firms, this is a pretty unique setup which allows us to offer our clients the very best full-service advice possible. The role If you're looking for a new role as a Wealth Planner, this job will offer you breadth of experience, development opportunities and an environment that is hard to replicate elsewhere in the industry. You'll join our Investments and Pensions team in Newcastle, working primarily on clients of the law firm, including individuals, corporates, trusts and charities. Over time you could specialise in one area, dependent on where your experience and preferences lie. Our Wealth Planners have a crucial role in supporting the advisers, and on a day-to-day basis you'll attend client meetings, act as a key point of contact for clients, undertake research into financial products, prepare and present lifetime cashflow analysis, develop solutions and draft recommendation reports and letters. You'll also be involved in implementing those recommendations and regularly reviewing client portfolios. Much of our work is done in close collaboration with lawyers and accountants in the wider private client team, which allows us to formulate complex and holistic advice for clients which factors in the full range of financial planning, legal and tax issues. Most of our team have developed through our internal training programme and this is something that we feel passionately about, which is great news for you if you are still in the early stages of your career. The candidate So, what are we looking for? Ideally, you'll have experience working within an investment / financial planning environment and will hold RO1 to RO6 as a minimum. A 2.1 or above at degree level is desirable, but by no means an absolute requirement. This is a busy team and you'll need to be prepared to work under pressure with a high volume of work. We operate in a highly procedural environment, shaped by the practices of a law firm as well as the usual FCA regulations, so a good grasp of processes and procedures is required. Your communication skills will be first-class, both written and verbal, and you'll have excellent technical knowledge, plus experience in recommending investments, pensions, and life assurance. Familiarity with a wide range of IT packages is expected, including Microsoft Office, plus ideally (though not essential) Intelliflo and Voyant or other cashflow analysis tools. Who are we? A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 400 partners and 1,000 lawyers based across 18 US cities and eight UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France. In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare; Insurance, Manufacturing; Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Life Sciences & Pharmaceuticals; Technology and Private Wealth) the firm's experience allows it to build strong relationships and deliver an excellent service to clients. What makes it great to work here? We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! We like and make time for each other enabling us to establish professional relationships that become lasting friendships. In addition, through our D&I practices and programmes we work hard to ensure that difference is visibly valued and welcomed. Visit our D&I page to find out more. And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can pick and choose between the benefits that matter most to you.

Are you an experienced team leader or supervisor? Do you want to work in a customer facing role that will improve peoples' lives and the communities they live in? Consider the role of Wellbeing for Work Coach Manager at Reed Wellbeing ! Reed Wellbeing help people lead healthier lives. Our high impact lifestyle services help people improve their health. We provide easy-to-access, effective interventions that address a range of lifestyle issues. With our support, people make sustainable change that will help them improve their wellbeing, become healthier and reduce their chances of developing illnesses. Over 112,000 people have benefited from our services since 2015. Please note: We are currently bidding on a number of contracts, the outcomes of which are due to be announced by the 16th April 2021. Final stage interviews will take place from the 19th April 2021 onward. This role is an expression of interest for potential future opportunities within Reed in Partnership. What the job is about A Wellbeing for Work Coach Manager leads a team of Wellbeing for Work Coaches who are responsible for supporting participants to better manage health conditions and promote wellbeing activities that enable participants to move closer to employment. Your main responsibilities would include: Managing the performance, productivity and wellbeing of this team and supports the team through coaching and development to exceed their targets Resolving escalated complaints Ensuring the maintenance of key relationships with partners and timely reporting of key performance indicators (KPI's). What's in it for you? Alongside a generous base salary, you will have the freedom to run your branch independently, access our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. Required Skills & Experience Experience of team management including the supervision of an individuals'/teams' delivery and/or output (minimum 6 months experience). A personal track record of working towards and achieving targets (minimum 1-year experience). Experience of people management including supporting, mentoring, and coaching and developing an individual. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). Desirable Attainments: Clinical experience or expertise to support the team and input into services delivered Experience of managing a team delivering remote services, such as training management Experience of working in a fast-paced performance target driven environment, such experience may include working within the following sectors/fields; Professional Services (Banking, Finance and Recruitment etc) or Retail etc. Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.

Are you an experienced health & wellbeing professional? Do you want to work in a customer facing role that will improve peoples' lives and the communities they live in? Consider the role of Wellbeing for Work Coach at Reed Wellbeing ! Reed Wellbeing help people lead healthier lives. Our high impact lifestyle services help people improve their health. We provide easy-to-access, effective interventions that address a range of lifestyle issues. With our support, people make sustainable change that will help them improve their wellbeing, become healthier and reduce their chances of developing illnesses. Over 112,000 people have benefited from our services since 2015. Please note: We are currently bidding on a number of contracts, the outcomes of which are due to be announced by the 16th April 2021. Final stage interviews will take place from the 19th April 2021 onward. This role is an expression of interest for potential future opportunities within Reed in Partnership. What the job is about A Wellbeing Work Coach is responsible for supporting participants to better manage health conditions and promote wellbeing activities that support participants to move closer to employment. Your main responsibilities would include: Creating Health and Wellbeing plans for participants Developing partnerships and referral pathways with local health organisations Acting as an advocate for participants Working closely with Employment Advisers to identify appropriate health and wellbeing interventions for participants Delivering short training and brief advice sessions. What's in it for you? Alongside a generous base salary, you will have the freedom to run your branch independently, access our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. Required Skills & Experience Experience of working in a customer facing and/or health and wellbeing environment. Health advice/improvement qualification (minimum level - City & Guilds NVQ Level 3 Health Trainer Qualification or equivalent). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Attainments: Experience of exposure to client groups. These client groups may include people claiming health related benefits, single parents, those with criminal records, ex-services, and specific ethnic minority or faith groups. Direct previous experience of a similar role. Roles considered to be similar include the role of Health Trainer. Experience of working with or for the NHS, with an understanding of the local health and wellbeing landscape. Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.

Do you pride yourself on your ability to lead and motivate a team? Are you an experienced recruiter within senior level roles? Consider the role of a Senior Executive Coach at Reed in Partnership ! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. Please note: We are currently bidding on a number of contracts, the outcomes of which are due to be announced by the 16th April 2021. Final stage interviews will take place from the 19th April 2021 onward. This role is an expression of interest for potential future opportunities within Reed in Partnership. What the job is about A Senior Executive Coach is responsible for ensuring the effective performance, productivity and well being of a small team of Executive Coaches. Through observation, coaching and ad hoc support, they support the team by providing a personalised support service to agreed standards to Members, improving their skills and employability to place them into suitable training and/or employment. In addition, they will also manage a reduced caseload (approximately 50%) according to the needs of the programme. What's in it for you? Alongside a generous base salary, you will have access to our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. Required skills & experience Evidence of experience in or a desire to progress into a management role including the supervision of an individuals'/teams' delivery and/or output. A personal track record of working towards and achieving targets (minimum 1 year experience) gained in an Employment Adviser, Recruitment or equivalent role. Evidence of experience in or a desire to progress into a people management role including supporting, mentoring and coaching and developing an individual/s. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.

The Company Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. The day job We have an exciting opportunity for an experienced Senior HR Advisor to help deliver our People Strategy and implement innovative new ways to working. Working proactively with the operational teams to address a wide range of challenges, driving business performance and ensuring that people managers are equipped and able to lead performance in the new working environment. As Senior HR Advisor, you will work with HRBPs and the Head of Learning and Development to develop and deliver HR and Engagement projects across the business. If you are a hardworking and authentic HR Advisor with a track record of project delivery in a complex, multi-site organisation this is the role for you! Key responsibilities Developing and leading the implementation of diverse HR and Engagement Projects to enable the business and its people managers to implement and sustain new ways of working Analysing and interpreting a wide variety of HR management information to identify and understand key issues and concerns in the business, developing proactive action plans to address and make improvements Building credible and authentic relationships with managers to enable a detailed understanding of the operational challenges and provide advice to support people managers and management teams on complex HR issues Delivery of engagement and wellbeing initiatives to people managers making SSCL a Great Place to Work Supporting managers with disciplinary and grievance matters to ensure that the matter is taken care of in accordance with, and in the timescales required by, Company policy and in a legally compliant way Leading a diverse range of HR Project initiatives addressing strategic priorities Required skills You need to have: Minimum 3-5 years experience working as an HR Advisor or Senior HR advisor in a fast paced, complex organisation Experience of leading and delivering HR and Engagement Projects Highly motivated who displays authentic leadership in the delivery of projects Experienced HR practitioner who can demonstrate a track record in complex case management spanning multiple terms and conditions sets Flexible and willing to support colleagues across the SSCL HR team and wider organisation It would be great if you had: Track record of successful delivery of complex HR projects on time and to plan If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full Time Permanent Location Newcastle upon Tyne, York or Newport Security Clearance Level SC & NPPV1 Internal Recruiter Gem Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Maximus UK, a wholly-owned subsidiary of Maximus, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management and Revitalised. Maximus UK employs 3,800 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations across England, Scotland and Wales, Maximus UK is one of the largest providers of employment, health and disability support programmes in the country. * Home Based - Newcastle - North East The role of VRC MHSS team leader will be to support the Operations Manager on the delivery of the Workplace Mental Health Support Service (MHSS) contract held within Vocational Rehabilitation Team. They will be the point of contact for VRC queries and support them to do their role. They will monitor the VRC to check that they are keeping up with their caseload and meeting contractual Service Level Agreements, they will ensure the VRC are trained and kept up to date on changes in technology and contractual delivery. The VRC MHSS Team leader will also be responsible for direct line management of a number of VRCs and will provide all performance and monitoring activities in line with LM responsibilities, as well mentoring and quality audit checking. The VRC MHSS Team Leader will constantly look at ways of improving the service provided and look to ensure the training and quality standards are in continuous development and adhered to. The VRC MHSS Team leader will also have an active caseload but at a reduced rate. Supervision / Support of VRC in their caseload & SLA - First point of contact for queries regarding VRC contracts knowledge. - Supervising the VRC with their caseload management and ensuring adherence to all processes and protocols, ensuring that all financial and non-financial targets, objectives and SLAs are met - Providing technical support / training to the team in order that they can meet all their objectives - On-boarding of new VRC team members. Service delivery Delivery of a consistent high quality service to all customers that access the Remploy VRC products and services and meet the required SLA by - Carry a reduced caseload - Signposting to appropriate services - Updating and maintaining user records and systems - Proactive case management of VRC customers Continuously develop and maintain VRC contracts and disability / MH expertise to enable delivery of effective support to customers Services Improvement - The VRC Team Leader will constantly look at ways of improving the service provided - Continuously engage with VRC team to identify and implement opportunities to increase VRC contractual compliance and development. - Test new services and provide feedback to the development team - Generate and maintain relationships externally and internally with the wider business to understand service developments Quality - Proactive engagement in ensuring the delivery of best practice across the VRC service provision from self and from the Team. - Being able to effective audit case management system for maximising business growth and income potential ESSENTIAL - Leading and coaching a team - Mentoring / supporting staff to achieve their business objectives - Delegating of tasks/workloads to meet overall objectives - Customer focused [internal and external] - Highly organised, able to self-motivate and manage a busy and varied workload - Ability to work to tight deadlines - Ability to engage effectively with a variety of people at all levels - Ability to understand and follow systems processes in order to maximise Expert support - Ability to learn to use and understand new computer systems. - Excellent facilitation skills - Experience of working to measurable targets and deadlines - Excellent communication and interpersonal skills, being able to work effectively with both internal and external customers - Team player who is also able to work unsupervised - Commercial and financial awareness/understanding of the contractual requirements - Ability to analyse and interrogate data - Competent PC user and regularly access online services themselves (e.g; banking, shopping, social media user, etc) with the ability and willingness to learn and utilise new systems and products - Experience of providing practical employment advice and guidance to disabled people - Be able to work from home safely and free from distractions during hours of work - A passionate team player with a positive and flexible approach to both work and colleagues. - Customer focused with a strong commitment to customer care and ability to handle difficult customers with tact and diplomacy - Broad knowledge of Remploy's business streams with capability to redirect queries to appropriate place - Experience of managing and maintaining the accuracy and integrity of information on electronic databases - Experience and confidence in using case management systems: pshealth - Calm and collected approach in planning, organising, managing and prioritising workloads and tasks regularly - Strong problem solving skills and the ability to confront and resolve difficult situations - Ability to work flexibly to support the delivery of the service across core office hours DESIRABLE Experience of digital service provision

The Company Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. The Day Job SSCL are looking to recruit a Call Handler to join their busy team on a 12 month fixed term contract. The Newcastle Centre of Excellent is the first point of contact for a number of clients and the successful candidates will be part of a team delivering excellent customer service for the Contact Centre. Key Responsibilities First point of contact for customers when the call for HR/Payroll support. Provide outstanding customer service using various communication methods i.e.: phone, in writing. Manage customer expectations, interact and display professionalism at all times. Ascertain the relevant information and call details to ensure right communication. Take responsibility to ensure continuous improvement in customer service. Manage difficult customers displaying professionalism at all times. Escalate issues to the Team Leader/Contact Centre manager. Required skills You need to have: Customer Service experience and call handling skills. Good communication skills - both verbal and written; Good Microsoft IT skills - including Word, Excel, Outlook and PowerPoint. Good organizational and planning skills. Articulate & able to develop good working relationships with colleagues & clients Able to use initiative & exercise sound judgement. 12 Month Fixed term contract Location Newcastle Upon Tyne Security Clearance Level SC Internal Recruiter Rosie Salary £18,500 per annum Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

The Role You will be working as part of a team to support CityFibre's mission to bring full fibre internet to 8 million premises across the UK. The successful candidate will be required to perform various duties including excavations, repairs, installations, in full compliance to current legislation, healthy and safety requirements and company policies...... click apply for full job details

The role As a Civils Supervisor working for a local Build Partner, you will play a key role in helping CityFibre to achieve our mission of delivering full Fibre to up to 8 million premises across the UK - building the Fibre future and be part of something far bigger than just a standard job...... click apply for full job details

Financial Analyst - Entry Newcastle-upon-Tyne 12 month FTC Background My client is a global network of professional services firms engaged in assurance, tax, transaction and advisory services. The UK organisation is a part of my clients Global, which has member firms with offices in more than 150 countries worldwide and has over 700 partners and employs over 13,000 colleagues. The Legal Team The UK Legal team is well established and highly regarded within the organisation. It is led by a partner who is General Counsel (who is also Managing Partner, Risk Management) and by two Deputy General Counsels and includes a team of twenty other lawyers and two paralegals. The Legal team is at the forefront of helping the firm to meet its strategic goals. The work within the Legal team is highly varied and covers all legal issues arising from the running of a professional services business, including litigation, regulatory, intellectual property, general commercial, tortious and contractual matters. Much of the legal work is at the cutting edge of business practice as the firm constantly finds innovative ways to help our clients' businesses. Customer Due Diligence (CDD) Analysts promote and support risk management within the business. The aim of the CDD Team is to uphold our business standards, maintain and enhance the value of the firm, and ensure that UK, its Partners and staff comply with regulations imposed either by external regulators or by Ernst & Young Global in relation to the conduct of our business. Financial crime risks relating to anti-money laundering (AML), terrorist financing, anti-bribery controls, sanctions compliance and fraud are a high focus for regulated businesses and external scrutiny as regulation and practice continues to evolve. As a result, my client formed a centralised CDD team to support financial crime compliance with respect to client acceptance procedures. The opportunity The Central CDD team supports my clients Partners and staff in the execution of and compliance with Global, Regional and local risk management policies and procedures, including financial crime, data protection and the development, maintenance, communication and training of key RM policies, providing advice on complex risk matters and monitoring the application of these policies. There is an opening in the team for a new CDD Analyst. The main purpose of the role is to ensure the firm's compliance with applicable legislation by performing first line compliance processes and providing support to staff in the Service Lines in connection with CDD checks. The Role The CDD Analyst, be a key part of a Central CDD team of 30 members, performing client due diligence on potential and actual clients of covering money laundering, terrorism and sanctions compliance. The work involves all first line financial crime client acceptance and continuance procedures for the UK and Ireland business. Responsibilities include: Perform risk based client due diligence on actual and potential clients of the Firm in accordance with company policy and procedure Navigate public databases and internal systems to identify & verify due diligence information Conduct adverse screening checks on clients and undertake follow-up research as required Manage personal workloads to ensure queues of work are dealt with in a timely manner Encourage client facing staff to engage with the Central CDD Team Other tasks, as directed by the Team manager and Central CDD Team Senior Manager Qualifications and experience You will have good communication skills capable of dealing with wide range of stakeholders, including Partners Ability to establish and maintain a high degree of confidentiality and credibility at all levels Strong team player and proven ability to work with others Ability to solve problems creatively and effectively Enthusiastic, positive and resilient Ability to work well under pressure and to tight deadlines in a demanding environment Maintains high levels of accuracy and attention to detail A basic understanding of Client Due Diligence/Anti Money Laundering An awareness of recent global events linked to financial crime and sanctions Previous experience within a regulatory or professional services environment would be an advantage

We're supporting our clients as they adapt to a new world in the wake of COVID-19. We're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. We are currently looking to recruit an Asset Manager who will take the lead on asset management for Highways in North Tyneside and look to grow this area of the business...... click apply for full job details

Are you an enthusiastic and passionate DevOps professional looking to work for an exciting SaaS company, who operates one of the fastest-growing sectors in tech night now. If you'd like to join an ambitious, competitive, dynamic, fun-loving team at a tech company that is going places - this might just be the job you're looking for… The Tech: Amazon Web Services Cloudfront IAM S3 ECS And others Docker ...... click apply for full job details