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We wish to recruit a well presented confident Care Coordinator who is able to communicate at all levels   Care Coordinator 35 hours per week     Monday to Friday (plus on call rota) (12 month Contract) £18,382 pa   Barnet Carers Centre’s Community and Home Support Service provides flexible social and personal care in the home and community 24 hours a day, 7 days a week with a team of 45 Personal Care Assistants. We are looking for an outgoing individual with experience in Supervising, Personal Care Assistants knowledge of recruitment and training and experienced in assessing service users care needs.  You will need to be self motivated, well organised, have a high level of clear verbal and written communication skills. You will also need to be able to demonstrate the ability to work confidently, have a number of administrative skills including IT, organisational and secretarial skills. An understanding of confidentiality and equality & diversity are essential. You will also be expected to promote all services offered by the Centre. You will need to work with the Community and Home Support Service Team to ensure that the high quality of care to clients is maintained.  A satisfactory DBS disclosure is required for this post.   If you are interested in applying for this post, download the Application pack from our website.    www.barnetcarers.org   Please send your completed Application and Equal Opportunities form to  admin@barnetcarers.org 020 8343 9698   Closing date for Applications : 9am on Tuesday 10th April 2018   Interviews for shortlisted candidates : Tuesday 17th April 2018   Job Description                           COMMUNITY AND HOME SUPPORT SERVICE (CHSS) Care Co-ordinator Purpose:  To ensure that Barnet Carers Centre provides a high-quality service to its service users (carers and individuals with support needs) always in the home and in the community. To be responsible for the efficient deployment and supervision of suitable Personal Care Assistants PCA’s). Responsible   to:  Care Manager Responsible for:  Assisting the Care Manager with the efficient delivery of the Community and Home Support Service (CHSS), promoting the service and the management/supervision of PCAs. Implementing client’s needs and risk assessment into a personalised care plan. Hours:  35 hours/per week   Main Duties CHSS Service To support all colleagues by promoting the services offered by Barnet Carers Centre to all of its existing service users, new service users and people who are potential future service users. To work with the Care Manager and other colleagues to achieve increased take up by service users of privately funded hours of service according to the relevant agreed targets and all other CHSS services by promoting the full range of services and options available. To ensure the efficient co-ordination of PCA scheduling To support the Care Manager with the retention of the PCAs, by providing them with support to fulfil their roles in the field, whether in the client’s home or in the community including the despatch of time sheets and other communications as and when required. To support the Care Manager with the organisation and coordination of training for PCAs To offer all PCAs regular support and to monitor their performance, keeping records of compliments and complaints. Make sure all serious issues are dealt with by line manager. Respond to PCA’s queries, providing appropriate guidance where relevant To allocate PCA’s schedules on a weekly basis and organise with volunteers whenever possible to send out time sheets.   Service Delivery To ensure that service users’ needs and wants are taken into consideration throughout the assessment process. To ensure that all referrals to the service are dealt with within one working week To ensure PCAs are well matched to service users in relation, for example to language and interests Carry out initial assessments, risk assessments and prepare personal care plans, prior to PCA’s instruction to visit service user. Co-ordinating initial visit to introduce PCAs and the new client if required. To take responsibility for the “on call” emergency arrangements, in accordance with the agreed rota. To ensure that actions needed in relation to calls regarding holiday/sickness and emergencies from service users are assigned as appropriate and matched with alternative PCAs as soon as possible in order to provide a smooth seamless continuous service. Review Client’s Personal Care Plans and Carer Support hours Carry out service reviews, monitoring, assessments, spot checks including personal care needs and risk assessments at six monthly intervals or more frequently if service users’ needs change. Liaise with colleagues to make sure that the CHSS team desks are covered at all times of the day. And that any holidays are also planned with the team so that the service is always running smoothly.     Reporting and Record Keeping Ensure that all service users’ records kept in their home and at the Centre are legible, accurate and up to date. To be responsible for all data input relevant to post, using CARAS and any other data bases or spreadsheets. To prepare reports and documentation as required by the Care Manager  Compliance To fully comply at all times with Barnet Carers Centre’s policies and procedures. To be fully conversant, and keep up update with the Care Standards as stated by the Care Quality Commission